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1. Press this button to place a call in hands free mode lt To dial the previous dialed number To act as send key ee To decrease the volume To increase the volume lt To hold or to resume a call during a conversation To show the accounts status and some other relevant 1 information More refer to Info key instruction To transfer a call to a third party X To enable or disable Forward feature during the idle page To enter the phone numbers letters and so on ies To indicator the New message and press to read amp To indicate that the phone is or not in Headset mode l tek Getting Familiar with Your Phone Icon Preview Network available Line Registered succeed Line Unregistered Line Ringing BLF Speakerphone mode Cn Te Voice messages 18 font f k Shon Getting Familiar with Your Received calls Keypad unlocked Call Park DTMF a ee ee l tek Getting Familiar with Your Phone 21 7 ga dalag Sr C we a gt s A nile VW g gg D A A NN A Phone Recording Group Listening Shared Line Other Functions LED Instruction This part mainly instructs the LED status The Power LED Status describe on the premise that the LED setting all set as Yes For LED status setting please refer to LED Status Setting Power Indicator LED Blinked green Ringing or have missed ca
2. Directory LDAP Name Filter cn Remote Phone Tl fe Book LDAP Number Filter telephoneNumber Call History Server Address 192 168 0 9 7 Port 389 Broad Soft dc HanLong de com Calltog User Name en admin de HanLong d MultiCast Max Hits 1 32000 32000 LDAP Display Name en Search Delay 0 2000ms 2 Protocol Version2 I Version3 j LDAP Lookup For Incoming Call Mon off LDAP Sorting Results On off To Configure LDAP Key To configure LDAP Key via web interface 1 Click Function Key gt Memory Key choose Memory Key 1 for example 2 Select LDAP in the Type field 3 Click Saveset to save the configuration logout Home Account Network Setting Directory Management E A se Line Key NOTE aL SS ee EXP KEY Key3 N A faecomt i7 Keys N A accom ti BLF Key5 N A T a R BLF setting require a phone restart Key M A feon kez WA vf dccomtl Key8 N A faecometi Kyo WA vf f amp ccomti Key10 N A feo To Configure LDAP Key via phone interface 62 Faldtek baste setting configuration 1 Press Menu gt Feature gt Function Keys gt Memory Keys as Function Keys gt Memory Key 1 2 Select LDAP in the Type field 3 Press save or OK key to save the configuration When press the LDAP Key the LCD will display as following LDAP Contacts Wendy B21 Alyssa 803 Anne 600 Dennis Xiang
3. 2 Select the wanted Line or Memory key 3 Press and or press key to select the share line 4 Enter the number in the value field 5 Select the desired account in the Account field 6 Press or Save soft key to save the configuration To configure the share line feature via web interface 125 4tek Function Key Features Settings 1 Click Function keys Memory Key 2 Select the desired Key and select share line in the Type 3 Enter the number in the value field 4 Select the desired account from the pull down list of Account field 5 Click the EE to save the configuration Note This feature is not available on all servers For more information contact your system administrator Hot Desking Hot Desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee A primary motivation for Hot Desking is cost reduction This feature is regularly used in places where not all the employees are in the office at the same time or not in the office for very long at all which means actual personal offices would be often vacant consuming valuable space and resources You can use Hot Desking on the IP phone to logout the existing accounts and then log in a new account that is many users can share the phone resource in different time To use this feature you need to configure a Hot Desking key in advance This feature is supported on the versi
4. Home Account Network Function Keys Setting Directory SET IssuedTO Issued By Expiration pipans neer Password Auto Provision Import Server Browse If you login as an administrator you Certificate Files can modify admin s password here teat Import Server Certificates Trusted CA Device Certificates Default Certificates Trusted CA you can import TLS certificate file O Custom Certificates here Restart Reboot How to use Vlan For Vlan information please click VLAN Note How to use LLDP For LLDP information please click VLAN Note VLAN Notes including 1 Voice VLAN 2 Major Benefits of Using VLANs 3 VLAN discovery method on Htek ip phones 4 LLDP Feature on Htek IP Phones 5 Supported TLVS of IP Phones 6 Configuring LLDP Feature 7 DHCP VLAN 8 Open the DHCP VLAN on the Htek IP Phones 9 VLAN under Bridge Mode 10 VLAN underNAT Mode How to Set LCD and Web GUI Click LCD and Web GUI custom Guide 137 ltek Troubleshooting How to Upgrade via FTP Click How to Upgrade Note How to make Ringtone Click How to Make Ringtone How to use Open VPN Click Open VPN note Provisioning Guide on Free PBX amp Click Set Auto Provision on FreePBX Failover Notes Click Failover Note How to Upload Wallpaper Click Wallpaper Upload Notes How to Use Auto Provision Phonebook Click About AP Phonebook All Documents Click Documents Guide you ca
5. i a i Ensure your phone is properly plugged into a functional AC outlet Ensure that the phone isn t plugged into a plug controlled by a switch that is off If the phone is plugged into a power strip try plugging it directly into a wall outlet instead If your phone is powered from PoE ensure you use a PoE compliant switch or hub or contact your system administrator for more information Check that the power LED is on to ensure the phone is powered on Why does the phone display Network Unavailable Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is operational Contact your system administrator for more information Why can t I get a dial tone Check for any loose connections and that the phone has been installed properly For the Installation instructions refer to Phone Installation Check whether dial tone is present on one of the audio modes Switch between the Handset Headset 1f present or Hands Free Speakerphone to check whether dial tone is present for one of the audio modes If the dial tone exists on another audio mode connect a different handset or headset to isolate the problem Where to set the tone You can set the tone on web interface Click Setting gt Tones Define the dial tone ringing busy tone For the tones you can check with your system administrator More Click Tone N
6. gt History Directory 2 Press and G to select the targeted one 3 Press the Send soft key or v or LS or the corresponding line key then the call is sending Note 1 The ES key is set to be a send key For more information refer to the Key as Send on page 2 During the call you can also change among Headset Handset or Free speaker mode Making two calls with one line and one account 1 Press a line key and dial one phone number then make a call 72 2 Press the corresponding line key 3 Dial another phone number 4 Press the Send soft key or O then make the second call End a Call Here shows to end a call during three modes To end a call by Handset Press the Cancel soft key or hang up the handset or press G9 To end a call under Headset Mode Press the Cancel soft key or press C amp or press G9 To end a call under hands free speakerphone Mode Press the Cancel soft key or press S or press G9 Note 1 During the conference to end the call is same as mentioned above Redial a Call To redial the last placed call from the IP Phone Press lt 2 directly when LCD is on the idle interface Receive a Call There are three ways to receive a call when the phone is ringing To receive a call by handset Pick up the handset the conversation is built To receive a call by headset AN 5 Press and now the conversation is built 73 Feber Base cattFestes To receive
7. 4 To realize the 5 way conference the line should be all available 5 Press to get all parties information Call Forward This phone supports static forward always forward busy forward and no answer forward and dynamic forward Call Forward 1 Always Forward 2 Busy Forward 3 No Answer Forward Enter To configure static forward To configure always forward With this feature all incoming calls will forward immediately to configured number 1 Press Menu gt Features gt Call forward Always Forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press o or Save soft key to save the configuration 81 lmitek Base cattFestes Always Forward 1 Always Disable 2 Forward to 213 3 On Code 4A Off Code Sugntch Switch To configure busy forward With this feature the incoming calls are immediately forwarded if the phone is busy 1 Press Menu Features gt Call forward gt Busy forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press o or Save soft key to save the configuration Busy Forward 1 Busy 2 Forward to 3 On Code 4 Off Code Cancel Switch To configure no answer forward No Answer Forward Incoming calls are forwarded if not answered after some time 82 Fede Basie
8. Setting Directory Management Key1 Private Hold Accoumt 1 Ke oe Kerk Private Hold e ftom J y Type Key Key2 N a m Account 1 TE ee The fres function hey Type Speed eo Dial BLF Key Event intercom URL EXP KEY Key3 N A v Account T Key4 NZA E v Account 1 gt BLF Key5 N A KE Aceount 11 gt VE a BLF setting require a phone restart Key6 N A m Account i Key7 N A v account TE Key8 N A X Account aij Key9 N A E Account i gt Key10 WA Account Share line Shared line is configured by assigning the same extension number to multiple lines You can use the shared line feature to share an extension number which is used on two or more IP phones at the same time An incoming call to that number will cause all phones to ring simultaneously The incoming call can be answered on one of the phones but not all of them This feature is very useful in the boss and secretary scenario For example the secretary can share the boss extension number on her phone When there is an incoming call to the extension number of the boss both the phones of the boss and the secretary will ring simultaneously Either the boss or the secretary can answer the call Calls on shared line can be placed on hold or barged in To configure the share line via phone interface 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example
9. Softkey Layout On Code Auto Lock Time Out 15 3600s 15 The code thaf will be sentto PBX when itis swiched On Emergency 110 119 120 Off Code Call Waiting The code that will be sent to PBX when itis switched Off Alert Ring _ Auto Redial To Disable Keypad Lock via Webpage 1 Click Webpage Setting Features 2 To choose Disable for the Phone Lock 3 To click to save the configuration Hot Line To configure Hot Line 1 Press Menu Features Hot Line 2 Enter the Number and delay time as present we support off hook auto dial 3 Press or Save soft key to save the configuration 93 Basic Call Features altek Hot Line 1 Number 2 HotLine Delay Cancel a3 Jelete Save To configure Hotline auto dial via Web Interface 1 Setting Features 2 Fill the number in the Hotline Number and Hotline Time out 3 Click _23 852t to save the configuration logout Directory Management NOTE Home Account Network Function Keys Preference Forward Do Not Disturb Forward BLF Settings HotLine This feature allows you to forward an incoming call to another phone Date amp Time Hotline Number number Hotline Time outiseconds 0 180s Tones Target SMS The number to which the incoming Ea Transfer Settings calls will be forwarded Softkey Layout 5 Phone Lock On Code The code that will be sent to PBX gt Call Waiting when itis
10. im itek ENTERPRISE COLOR IP PHONE USER GUIDE UC860 P Version 1 0 3 82 Hanlong Technology Nanjing Co Ltd 86 25 84658050 www h tek com support h tek com lmltek tices information Notices Information Copyright Copyright 2005 2015 Nanjing Hanlong Technology CO LTD All rights reserved Nanjing Hanlong Technology Co LTD owns all the right to revise and change this document at any time And all the illustrations and instructions in this paper are subject to the copyright protection of legal law No parts of this document may be used or reproduced transmitted by the third parties for any purposes without the express written permission of Nanjing Hanlong Technology Co LTD When this document is made available on www h tek com hanlong Technology Co LTD gives its right to download and print copies of this content only for private use as a user manual No parts shall have the right to alter modify or use as commercial means without the express written permission of Nanjing Hanlong Technology Co LTD Safety cautions To use the Phone follow the instructions in this manual To use the power adapter that delivered with the phone Other power adapters may damage the phone The phone is only for indoor use And also avoid in high humidity water and some other liquids Do not use the phone during thunderstorms CE FCC WEEE Warning ipa To avoid the potential effects o
11. 810086 910086 910086 910086 910086 910086 910086 910086 910086 915205188613 803 603 915205188613 320 320 320 1 71 320 320 To Dial a call from Call History via web interface 1 Click Directory gt Call History 2 Select the desired history item and click Tel Number 3 Then the call is dialed on phone Tel Number 810086 co Es io co io 915205198613 B03 803 915205188613 s m ee am RE Directory Remote Phone Index Book 1 2 3 LDAP 4 5 BroadSoft 6 Calllog 7 8 g 10 Dialed List Date Time 2014 06 16 06 07 29 2014 06 16 04 06 51 2014 06 16 04 04 05 2014 06 16 03 41 35 2014 06 16 03 41 29 2014 06 16 03 40 22 2014 06 16 03 35 24 2014 06 16 03 27 44 2014 06 16 03 27 39 2014 06 16 03 20 03 2014 06 16 02 20 53 ANAA AC 48 04 97 9n Local Identity 800 192 168 0 9 800 192 168 0 9 800 192 168 0 9 800 192 168 0 9 225 192 168 0 2 51 225 192168 0 2 51 800 192 168 0 9 300 192 168 0 9 800 192 168 0 9 800 192 168 0 9 800 192 168 0 9 annann aRo Nn A Name 810086 810086 910086 910086 910086 910086 910086 910086 910086 910086 915205188613 ana To Dial a call from Call History via phone interface BE St NUMDer 810086 i 91008 910086 t 91008 910086 G1 0086 910086 10086 10086 915205188613 ana az 1 Press History soft key or press Menu gt History gt
12. Idle Screen 1 Date amp time lt j 2013 01 01 00 01 00 2 Notice History 4 Softkey Emma 3 Line Keys 6 Wallpaper Emma Directory DND Menu 14 tek Getting Familiar with Your Phone Name Description It shows the phone s time amp date For Date amp time setting see 1 Date amp Time Time amp Date 2 Notice It shows the phone features status More see Icon Preview This area shows the four line key labels Line keys are also can be 3 Line Keys used as other function keys For more information you can refer to Memory Keys This area shows the soft key labels The default soft key labels are 4 Soft Key History Directory DND and Menu More to Programmable Key This shows the current use account User can use change the default use account 5 Default Account This shows the backgrounds picture You can also change it 6 Wallpaper l l For more information you can refer to Wallpaper Getting Familiar with Your Phone Hardware Components Preview Power Indicator ru r F i ine keys a a Headset Mute Conference DSS keys Speaker Redial Send 15 lFek Getting Familiar with Your Phone Item Description To Presentation all information about the date amp time accounts LCD screen soft keys messages calls and other some information Power Indicator LED To indicate the power status
13. Press and or press key to change the Line ID 3 Press and or press key to select the enable choice in Rejection filed 4 Press o or Save soft key to save the configuration 88 rrr Anonymous Call 1 Account ID 1 306 2 Anonymous Call 3 Gall On Code 4 Call Off Code 5 Rejection Enable 6 Reject on Code Cancel To cancel rejecting anonymous call 1 Press Menu Features gt Anonymous Call 2 Press and or press key to select the disable choice in Rejection filed 3 Press O or Save soft key to save the configuration Call Mute When you use the Mute feature the other parties will not hear your voice while you can hear their voice Call mute applies to all modes handset headset and speakerphone 00 01 00 Alyssa 21 7 Transfer Hold To mute the call during a call including a conference call 89 Feber Bascal Features 1 Press the mute key amp then the mute key glows green and the LCD display U 2 To disable the mute function press amp again DND When you use the DND feature the phone is to reject all incoming calls automatically and you can see the mute aD shown on the Top of the LCD on idle page 2013 01 01 00 01 00 History Directory JE Menu To enable DND feature via phone interface Press the DND soft key when the phone is idle and then lt shown on the LCD To disable DND feature via phone interface Press the DND soft key agai
14. The phone supported up to 4 accounts Line keys 1 Steady green idle interface during a call 2 Blink red a call incoming Soft keys Labels automatically to identity their context sensitive features vv 1 OK A Up arrow key To move up of the selection shows on the screen Right arrow key To move right of the selection shows on the screen ae Left arrow key To move left of the selection shows on Navigation keys the screen fw Down arrow key To move down of the selection shows on the screen x 1 To return to idle screen 2 To cancel the information or call on the screen 1 To mute the voice during the call green light Ney 8 2 To un mute the call Conference A To place a conference call To be configured as different function as 1 Line 2 Speed Dial 3 BLEF 4 BLF List 5 Voice mail Memory Keys 6 Direct Pickup 7 Group Pickup 8 Call Park 9 Intercom 10 DTMF 11 Prefix 12 Hold 16 lml tek Speaker Redial Volume Hold Information Transfer Alphanumeric keypad Message Headset Getting Familiar with Your Phone 13 Conference 14 DND 15 Redial 16 Transfer 17 SMS 18 Hot desking 19 Call Return 20 Paging 21 Record 22 Shared Line The LED lights status when set as Shared line Stay green Idle Stay red Busy Blinked green Ring Back Blinked red A call incoming Steady orange During a call Blinked orange Public Hold Blinked green Private Hold Light Drown Unregistered
15. Yes No Action URL To configure action url via web interface 1 Click Setting gt Action URL 2 Filled the needed value in the necessary blank 3 Click to save the setting Click Action URL for more how to use or check on www h tek com Home Account Network Function Keys Directory Management Preference Setup Completed 2 Features Log On 2 BLF Settings Log Off 2 Date amp Time Register Failed 2 Tones Off Hook pO MA SMS On Hook 2 Incoming Call oo O Softkey Layout Outgoing Call 2 Call Established 2 Call Terminated Tea Open DND 2 Close DND 2 Open Always Forward Po Softkey Layout This feature mainly defines which shown on the soft key in some status For example what the soft key displays when dialing or talking 68 Fetter features settings To configure Soft key via web interface 1 Click Setting Softkey Layout 2 Select Enable for Custom Softkey 3 Select call States 4 Select the feature form the disable key to enable key field by Disable to Enable field Delete the Enable and it will back to Disable field 5 Click nial or m to change to position or each feature 6 Click SaveSet_ to save the configuration Home Account Network Function Keys Directory Management Preference Custom Softkey Enable Features BLF Settings Call States Dialing Pr Date amp Time Tones Disable_Keys Enable_Keys SMS Unselected
16. 00 00 02 Transfer Hold Conference Cancel Note The format of the photo supported is jpg or bmp and the size should be less than 128 128 To import or export the contact list You can manage your phone s local directory via phone or web user interface But you can only import or export the contact list via web interface To import an XML file of contact list via web interface 1 Click on Directory 2 Click Browse to select a contact list file file format must be xml from your local system 3 Click Import XML to import the contact list To export an XML file of contact list via web interface 1 Click on Directory 2 Click Export XML to import the contact list To import a CSV file of contact list via web interface 1 Click on Directory 2 Click Browse to select a contact list file file format must be csv from your local system 3 Click Import Csv to import the contact list To export a CSV file of contact list via web interface 1 Click on Directory 56 Faldtek tase setting configuration 2 Click Export Csv to import the contact list Photo Auto g Import Local Contacts Add Edit Search Choose File No file chosen Grouipluta Import XML Export XML Group _ Choose File No file chosen Ring Auto a oe _ Import Csvy Export Csy BE Show Title Add Esin Delete Delete All naieath i Exwon Gey Note If the xml file
17. 3 Enter the pickup code and followed the desired Group number in the Value field 4 Click the _Saveset_ to save the configuration Home Account Network Line Key Key Group Pickup v i as account 1 a4 Key Type Programmable Key Key2 N A X Account v E The free function key Type Speed Dial BLF Key Event intercam URL EXP KEY Key3 MA i ewe Key4 M A e 5 keama BLF Key5 N A j account a e BLF setting require a phone restart Keys M A SS eee Ee Key N A faecome it Keys M A eco r Key M A facet t1 Keyi0 N A Accomtay Call Park With this feature you can put a call on hold and continue the conversation from another phone To configure the Call Park via phone interface 103 Ha te k Function Key Features Settings 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 2 Press and or press Switch soft key to select the Call Park 3 Press or Save soft key to save the configuration To configure the Call Park via Web interface 1 Click Function key Line or Memory key 2 Select the desired Line or Memory key and select call park in the Type 3 Enter the call park code in the value field 4 Click the Psae uton to save the configuration Home Account Network Setting Directory Management Key1 Call Park v fo Accoun
18. Donna Filter Prefix Cancel For More detail please refer to LDAP Notes on www h tek com Broadsoft Phonebook You can access the BroadSoft directory through your phone You can add local contacts from the BroadSoft directory You can also dial a contact from the BroadSoft directory You can configure your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100 contacts Contact your system administrator for the access URL of the BroadSoft directory To Configure Broadsoft via web interface 1 To click Directory gt Broadsoft 2 Select the desired Broadsoft Item 3 Enter the Display name 4 Enter the Server port User and password 5 Click Save5et to save the configuration 63 Feftek aste setting configuration logout Home Account Network Function Keys Setting Management Directory BrosdSaft tem Vek aan eine Broadsoft group 2 Call History Server htip xsp1 iop1 brosdworks neticom broadsoft LDAP Port 2 User 2154523254 as iop1 gt Calllog Password oon Mutirilast Paging Call log You can access the call log of the BroadSoft user through the IP phone The call log contains call information such as remote party identification time and date You can check the call log and dial a call from the call log list The BroadSoft call log allows users to view and dial the stored numbers in the following lists missed received and placed
19. Function keys gt Memory Key 2 Select the wanted Key 3 Enter the desired voicemail feature codes in the Value field 100 4tek Function Key Features Settings 4 Filled the Label displayed on LCD 5 Select the Account 6 Click the _ SaveSet_ to save the configuration To configure a Voice mail key by phone interface 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the targeted Line or Memory key 3 Press and or press key to select the Voice mail in the type field 4 Enter the Value Number 5 Press and or press key to select the Account ID 6 Press O or Save soft key to save the configuration Note This feature is not available on all servers For more information contact your system administrator Direct Pickup With this feature you can pick up the set line when it ringing To configure Direct Pickup feature via phone interface 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 2 Press and or press key to select the Speed Dial in the type field 3 Enter the value 101 Ha te k Function Key Features Settings 4 Press o or Save soft key to save the configuration Then the selected Line or Memory key will work as Direct Pickup To configure Direct Pickup feature via Web Interface 1 Click Function keys gt Line or Memory key
20. Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Record 4 Press O or Save soft key to save the configuration 119 Ha te k Function Key Features o Talking Settings Emma 00 01 00 Alyssa 216 Transfer Hold Conference To configure the record via Web Interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Memory key and select Record in the Type 3 Click the _Saveset_ button to save the configuration Home Account Network Setting Directory Management Key Record v Account ii Key Type Programmable p Key Key2 N a a Account 1 The free function key Type Speed Dial BLF Key Event intercam URL EXP KEY Key3 N A X account TE Key4 N A v Account 1 BLF Key5 N A e 72 account 1l ue BLF setting require a phone restart Key6 W he pr Account li Key7 N x Account i Keys N A E account 1 Key9 N A r Account id Keio N A Account 1 gt SaveSet Note Please contact the system administrator whether support this feature or not URL Record The phone sends HTTP URL request to trigger a recording Contact your system administrator for 120 4tek Function Key Features Settings the predefined URL To configure the URL record via phone interface 1 Press Menu Featur
21. Logo Photo Switch and Photo Time amp Logo when the screensaver works it will show Time and logo in turns Photo Switch all screensaver pictures display one by one Phone Only the select phone display as screensaver Text logo It works with the Time amp Logo when enter the value it will display the time and the entered value in turns To enable screen saver via Phone interface 1 To press Menu gt Display gt Screensaver 2 Press and or press Switch soft key to Choose the Time out as 1 min or 2 5 10 30 minute 48 Faldtek basie setting configuration 3 Enter the Screensaver Type to choose one of the type Backlight off Time amp Logo and Photo 4 Press o or Save soft key to save the selected configuration Screensaver Type 1 Time amp Logo 2 Photo Switch 3 ScreenSaver 4 ScreenSaver 5 ScreenSaver3 To disable screen saver via Phone interface 1 To press Menu gt Display gt Screensaver 2 Press and or press Switch soft key to Choose the Time out as off 3 Press or Save soft key to save the selected configuration Screensaver 1 Time our Off 2 screensaver Type Cancel Switch To upload screen saver via Web interface 1 Setting Preference 2 Choose the picture wanted to use as screen saver 49 Faldtek tase setting configuration 3 Click _ Upload Fhoto to save the upload picture Home Account Network Function Keys D
22. Network ft shows the information of WAN port Account2 Registered and LAN ports Account3 Registered Account Disabled System Up Time f ehaiwe the ninninn time afer Note The PC and phone should be in the same segment When register the accounts in web and the server port is not 5060 then SIP Server should be set as SIP Server s IP address server port for example 192 168 0 122 5090 Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin 29 Faldtek aste setting configuration To change to password via Phone Interface 1 Press Menu setting gt Advanced settings password default admin gt Phone Setting Set Password 2 Enter the current PWD password new password and confirm the new password 3 Press save soft key or to save the new password Set Password 1 Gurent PWD 2 New PWD 3 Confirm To change to password via Web Interface 1 Management Password 2 Fill the value 3 Click _ SaveSet_ to save the configuration Home Account Network FunctionKeys Setting Directory User Type admin v NOTE Upgrade Current Password Max length 26 Password Auto Provision New Password Max length 26 you login as an administrator you can modify admin s password here Configurati
23. R BLF setting require a phone restart Key6 N A feat Key7 N A faecomtio Key8 N A i S Ke9 N A M a e Y et Key10 N A C a fone LDAP When use the LDAP feature you can get the LDAP Phonebook directly To configure the LDAP via Phone Interface 1 Press Menu gt Features gt Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the LDAP in the type field 110 Ha te k Function Key Features Settings 4 Press o or Save soft key to save the configuration To configure the LDAP via Web interface 1 Click Function key gt Memory Key 2 Select the desired Key and select LDAP in the Type 3 Click the _SaveSet_ to save the configuration Home Account Network Setting Directory Management Key1 LDAP X Account I Ke i Programmable y Type Key Key2 N A ie Account 1 The fres function Key Type Speed eee Dial BLF Key Event intercom URL EXP KEY Key3 N A Account t Key4 N A Account 1 BLF Key5 Wa 5 e er Account 11 gt TE h MA BLF setting require a phone restart Key6 Wa z Account i Key7 N A Account 1 gt Keys N A rik Account 1 Key9 N A Account i Key10 N A X Account ii XML Browser You can use this key feature to access the Xml browser quickly The Xml browser allows you to cre
24. Setting Directory Management Key1 Intercom v 80830 Account 1 Ke Programmable y Type gt Key Key2 N A m JAccoumt 1 gt y E The free function key Type Speed Dial BLF Key Event intercom URL EXP KEY Key3 N A v Account L Keys N A Le fee pi BLF Keys N A g es Account 3 en fl BLF setting require a phone restart Keys M A ql el el al Key N A hh ___ Barer Keys N A Lan eee F Keo N A en oy a Key10 N A PE a eal If you want to achieve the intercom feature you must enable the Allow Auto Answer By Call Info 1 Click the account 2 Select the desired account from the pull down list of Account in the Account field 105 4tek Function Key Features Settings 3 Click the advanced 4 Enable the Allow Auto Answer By Call Info 5 Click the _SaveSet_ patton to save the configuration send Anonymous No yes T Anonymous Call Rejection No Yes Check SIP UserID No C Yes Auto Answer No Yes Allow Auto Answer By Call Info Note This feature is not available on all servers For more information contact your system administrator DTMF When the key is configured as DTMF key you are allowed to send out the desired DTMF number during the conversation To use this feature you should sure that the DTMF Tone is on To configure the DTMF via Web Interface 1 Click Setting gt Preference 2 Select On for Ke
25. Settings Tones SMS Action URL Softkey Layout Note ml tek Basic Setting Configuration logout Home Account Network Function Keys Directory Management DHCP Time Time Zone NTP Server is Covered with DHCP NTP Server Backup NTP Server Daylight Saving Time Start Date End Date Time Format Date Display Format No Yes 2 NOTE 5 United States Eastern Time Time Zone 2 No Yes Choose the time zone you are in time windows com z 2 Disable F 2 Month Dayfi ss Hour o Month fie Dayi Hourf23 24 Hour 12 Hour Year Month Day J Month Day Year Day Month Year If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol SNTP server please contact your system administrator for more information Ring Tone You can adjust the type and volume of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu gt Setting gt Basic Settings gt Ring Tone 2 Press and a to select the aimed one 3 Press o or Save soft key to save the configuration 42 Default ring _ System ring 1 _ System ring 2 System ring 3 System ring 4 System ring 5 Cancel Ring Tone To adjust the Ring Tone Type via Web Interface 1 Setting gt Preference Ring Tone 2 Select the wanted one 3 Click _ SaveSet_ to save the configuration Home Account Network Function
26. Yes Allow Auto Answer By Call Info No Yes Turn of Speaker on remote Mo Yes disconnect Session Expiration 180 D Min SE SU a To Disable Auto Answer via Webpage 1 To Click Account Advanced 2 To choose No for the Auto Answer 3 To click Saveset to save the configuration 75 Feber Base cattFestres Call Hold When use hold feature the Hold icon will show on the display Holding Emma 00 01 00 Joe 217 Transfer Resume Cancel To make a call on hold during three modes To hold a call under handset mode 1 Press Hold soft key or Ces to hold the current call 2 Press Resume soft key or Ces to resume the call on hold To hold a call under headset mode 1 Press Hold soft key or es to hold the current call 2 Press Resume soft key or Ces to resume the call on hold To hold a call during the speaker mode 1 Press Hold soft key or Ces to hold the current call 2 Press Resume soft key or Ces to resume the call on hold Call Transfer This phone supports blind attended and Semi Attended Transfer Blind Transfer 76 lmitek asic catrestures When you use this feature you can transfer 1 Press C or Transfer soft key during the conversation the call is on hold now 2 Enter the number that transfers to 3 Press Ce and now the blind transfer completed NOTE The Enable Call Feature must be configured to Yes to enable this feature Account gt Adva
27. You can configure the IP phone to access up to 3 call log items and every call log item support 100 contacts Contact your system administrator for the access URL of the BroadSoft call log To Configure Call log via web interface l To click Directory gt Call log Select the desired Call log Item Enter the Display name Enter the Server port User and password Click Save5et to save the configuration 64 logout Faldtek ter teatro settings Home Account Network Function Keys Setting Management Caltog ltem 2 Display Name Missed e Server jttp ixsp1 iop2 broadworks netcom broadso r Port 30 2 User JanHanUser as iop2 Password e oe z Multicast Paging Sesa Other features settings Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad This phone supports dial plan with following accept digits 1 2 3 4 5 6 7 8 9 0 Grammer Description X any digit from 0 9 XX at least 2 digit number A exclude hear dial tone 3 5 any digit of 3 4 or 5 147 any digit 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing To configure dial plan via web interface 1 Click Account Advanced Daial Plan 2 Filled the value in dial plan field 65 altek 3 Click SaveSet to save the configuration Network Function Keys Other features settings Setting Directory
28. and CSV file more than 1000 contacts the phone will only upload 1000 contacts Remote Phonebook To set Remote PhoneBook via web interface 1 Login the webpage and click Directory gt Remote Phone Book 2 Fill the path of the remote file in the Phone Book URL field For example http 192 168 0 240 Phonebook Phonebook xml 3 Fill the Name and then click 23 52t to save the configuration logout Home Account Network Function Keys Setting Management Directory Index Phone Book URL Name NOTE 1 http 192 168 0 240 Phonebook Phonebook Remote 1 Remote Phone Book Call History 2 This feature allows you to download P contact list from the server Input the LDAP 3 phonebook URL and rename the 7 E phonebook Broad Soft 4 Calllog 5 7 i MultiCast Paging acai To check the contacts via phone interface 1 Press Directory gt Left Button gt Left Button and then you can see the item you set press enter you will find the detail For More detail please refer to Remote Phonebook on www h tek com 57 Faldtek tase setting configuration Note Every remote contact only support 1000 contacts Call History This phone maintains call history lists of Dialed Calls Received Calls Missed Calls and Forwarded Calls The call history list supports up to100 entries in all on phone interface and more than 1500 items You can check the call history dial a call add a contact
29. roO oer Ear Ora earren rE 126 ACOP AdAS eaa E E T E E 127 AO TO a E R R E O Sesneuee hana 128 Bloe 11218 PIE EEEE EE A EAE 130 Factory IR OS erer E E E E 130 PoE O a R O 130 Oy SMI ILO e E A E 131 C a E A E E A E E EE A E 131 COMM OUT ARON File serseri o O E E 133 TOUS S AGO UNG Soseo ni e a ea EE E EE EE EE AEE E E E 135 Why is the phone LCD screen blank eee ececcceeccccccceccceceeeeeeeesssesseseeceeeceseseseaaaeeeeesssees 135 Why does the phone display Network Unavailable 0 00 0 cecceccssseeeeeececeeeeeeeeeeeeeeeeeeeees 135 Winy canti Geta dial Tone Forssan ne n TEE EERE ARER Re 135 WE EO OE ea estas E EE EE 135 How to download XML Configuration ss sossesoooeeeenesssssssssssssssesterrressssssssssssssseeeerressssssss 136 How to Import Trusted CA Certificate 0 0 0 cccccsssssssssssssssececccccceeeesseaeeeessssseseeeeeeeeeeeeseeeaaas 136 How to Import Server CA Ceri nCate crssuciavscanideni sews tensaenitasigavdlasnsnad a EE EE A 137 POW LO ise VA seers crete eee detest A E E cde eneiiadscuasdneieautenceentone 137 4 maltek Hov to US LEDP aeae ENAN AE E AE EE NEE AE 137 Howtonet LOD and Web GULD scccecsancacenaancauteatacaeeecaescssacuetavscasnceseectaceuneetssaesecancavacamnaesicate 137 How to Upgrade via FIP uroiis aS EE E E Ei 138 How to make Ringtone lecoeur iaa EEO 138 How 10 Se ey E a E O E 138 Provisioning Gide on Free PIS X sc sicasconsssansanureonsassoussannmannceannendgoesisectontaadsinnansat
30. swtiched On ka Alert Ring Off Code gt Auto Redial The code that will be sentto PBX when itis switched Off Delete the hotline number and save the configuration and then now the Hotline auto dial is cancelled 94 al te k Function Key Features Settings Function Key Features Settings Line It works same as Line keys To configure Line Feature via Web Interface 1 Click Function keys Line or Memory Key 2 Select the wanted Key and set as Line 3 Select the Account 4 Click the Saveset_ to save the configuration Home Account Network Setting Directory Management Line Key NOTE v Account 1 Key Type tee Key2 H 7 Account 1 The free function key Type Speed Dial BLF Key Event intercom URL EXP KEY Key2 N A xi i i eR Keys We wif Keemmemil fo BLF Keys Wk re aaa iena hisa BLF Setting require a phone restart Keye N A e Key WA gt ae eT TO Se o A oe 2 aS Key10 N A a a lee Speed Dial With this feature you can dial one directory by press the definite key To configure Speed Dial feature via phone interface 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 95 al te k Function Key Features Settings 2 Press and or press key to select the Speed Dial in the type field 3 Enter the targeted Number 4 Press o or Save soft
31. 2 Select the wanted Line or Memory key and set as Direct Pickup 3 Enter the pickup code and followed the desired phone number in the Value field 4 Select the Account ID 5 Click the _SaveSet_ to save the configuration Home Account Network Setting Directory Management Line Key Direct Picku v X s30 Account 1 1 Ke e Programmabe BE y Type Key Key2 N a Account i gt The free function key Type Speed Dial BLF Key Event intercom URL EXP KEY Kea Wa vif A Keys N A O BLF Key5 Wa 5 e mr account 31 gt ho o l BLF setting require a phone restart Keys M A 0 oli gl ll en a A naman eet Kys WA vf atcomal u r o Wacuonntall Pl Keyi0 N A i Group Pickup With this feature you can pick up the specified group that you want incoming calls To configure the Pick up via phone interface 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for example 102 Ha te k Function Key Features Settings 2 Select the wanted Line or Memory key 3 Press and or press key to select the Group Pickup in the type field 4 Enter pickup code and followed the desired group number 5 Press o or Save soft key to save the configuration To configure the Group Pick up via Web interface 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select Group Pickup in the Type
32. 5688 fm Hanlong e g 218 2 83 110 Instructions for firmware upgrade via HTTP 1 End users can choose to download the free HTTP server from http httpd apache org or use Microsoft IIS web server Then setup HTTP server 2 Unzip the firmware file and put all of them under the root fm directory of the HTTP server 3 Visiting HTTP 192 168 0 254 fm fw8xx rom on localhost by browser to verify the HTTP Server If visiting HTTP 192 168 0 254 fm fw8xx rom on other computer is no prompt to download fw8xx rom file please check the firewall Suggest close the firewall To configure the server path via web interface 1 Click Management Auto provision 2 Select the upgrade mode in the upgrade mode field 3 Enter the Firmware server path and config server path 192 168 0 254 is HTTP server 4 Enter the HTTP server s username and password optional 5 Click the _SaveSet_ rutton to save the configuration 6 Restart the UC8xx IP Phone will restart and auto get firmware files from HTTP server Home Account Network FunctionKeys Setting Directory Password Firmware Upgrade NOTE Upgrade PnP Active No Yes Fi U d irmware Upgrade Upgrade Mode TFTP OHTI CIFTE CIHITPS The detail sets about the firmware upgrade for the system s Firmware Server Path 192 168 0 254 fm Configuration Config Server Path 192 168 0 254 cf EITA Phonebook Download Allow DHCP Option 128 The detail sets about t
33. For Ext Key configuration please refer to UC40 User manual 70 lmitek asic caireatres Basic Call Features Place a Call There are three ways to dialing a call Handset Headset and Hands free speakerphone To place a call by Handset 1 Pick up the handset or press a line key and dial the necessary number 2 Press or O or press the send softkey then the call is sending To place a call by Headset 1 Press the e light is Green 2 Enter the desired number 3 Press or O or press the Send softkey then the call is sending Using headset to place and answer calls for all time 1 Click webpage Setting gt Preference 2 HeadSet Priority Enable 3 Ring Device For HeadSet User Headset 4 Press Ce 71 Feber Base cattFestres Refresh Caller Id Via Contact Disable Headset Priority Enable Ringer Device For Headset Use Speaker Redial Mode Direct Mode Select Mode Intercom Barge On Off 7 Show Missed Calls 3 Yes No r4 Suppress DTMF Display off n Suppress DTMF Display Delay Off On Voice Mail Tone On Off Busy Tone Timer 0 5s 4 SaveSet _ Cancel _ Placing a call by hands free speakerphone 1 Press the LS or press the Line key then you can hear the dial tone 2 Press the number 3 Press Ca or O press the Send soft key then the call is sending To place a call by call history or Directory via phone interface 1 Press the History soft key On the idle page or Menu
34. IP Server No Yeas 2 Outbound Frosy T SIP Transport S UDF TCP TLS ra MAT Traversal Mo No but send keep alive STU Lable a SIP User ID 2404984031 4 authenticate ID 2404984031 authenticate Password EETTTTTT T Name 4031 2 ONS Mode A Record SRW MAPTRSRY 2 Click Advanced and then fill the Eventlist BLF URL Force Invite Mo ves E Hook Flash Timing minimum S0 masimum 100 i Special Feature Standard T Eventlist BLF URL ot sales 3 To configure BLF List Keys 3 1 Click gt Function Keys gt Memory Key 3 2 Select the BLF List in the Type Field 3 3 Select Account 3 4 Click Saveset to save the configuration 99 lal te k Function Key Features Settings Memon keri BLF List izi ETIA Account F Momon Kiev BLF List w Panai f Accoont 4 5 z Mamon kea BUF List i paana 4 Acca d w E For more information please check BLE list Note on www h tek com Voice Message This phone supports Voicemail and when there is message the message will Ea will light green Moreover when pick up the handset or press speaker key you will hear some quick busy tone 2013 01 01 00 01 00 a x e Voice Mail 1 new History Directory DND To configure the Voice mail feature via phone interface 1 Press Menu Messages Voice Mail gt Set Voice Mail 2 Enter the Account1 2 3 4 NO 3 Press or Save soft key to save the configuration To configure Voice Mail Memory Key via Web Interface 1 Click
35. Keys Basic Setting Configuration Directory Management Web Language Features Keypad DTMF Tone BLF Settings Volume Amplification HandSet Send Volume Date amp Time HeadSet Send Volume Tones HandFree Send Volume SMS Backlight Time Action URL Screen Time Out Text Logo Softkey Layout ScreenSaver Type To configure Distinctive Ring Tone via Phone Interface 1 Press Directory 2 Select the target contact English On of OdB default OdB default OdB default 0 off time amp logo 3 Press Detail soft key to edit the contact gt NOTE ScreenSaver Photo You can only upload screen photos in format of omp and jpg 4 Press and to select the wanted Ring Tone for the contact 43 Faldtek tase setting configuration 5 Press Save soft key to save the contact Emma Name 2 Number 3 Mobile Number 4 Other Number 5 Account Auto 6 Ring Default Ring Cancel Delete To configure Distinctive Ring Tone via Web Interface 1 Directory gt Directory gt Contact 2 Choose the Ring Tone you want to use 3 Click Eat Sae to save the configuration 44 Home Account Network Function Keys Setting Contact Remote Phone Rook Index Display Name Office Mobile Other Account Al i Call History LDAP Broad Soft Calllog Multia st Paging Delete te Gontact blacklist Contact Name Hancy fice Number EIT blob
36. Local history 2 Press and J to select the targeted one 3 Press the Send soft key or Q Or LS or the corresponding line key 60 altek LDAP Phonebook When use the LDAP feature you can get the LDAP Phonebook directly To configure LDAP via web interface I a 8 Filled the relative value and then click save button the save the settings Login webpage and click Directory gt LDAP Filled the LDAP Name Filter a This parameter specifies the name attributes for LDAP searching The symbol in Basic Setting Configuration the filter stands for the entering string used as the prefix of the filter condition b For example cn when the name prefix of the cn of the contact record matches the search criteria the record will be displayed on the IP PHONE LCD Filled LDAP Number Filter This This parameter specifies the number attributes for LDAP searching Filled Server Address Fill the domain name or IP address of the LDAP Server For example 192 168 0 124 Port the port of the LDAP Serve Base User Name Password Max Hits 1 32000 the maximum number of the search results to be returned by the LDAP Server LDAP Display Name the display name of the contact record displayed on the LCD screen Following is the example screenshot for the configuration 61 Basic Setting Configuration logout Home Account Network Function Keys Setting Management
37. M bytes name length should be less than 48 and the File name should be letters numbers or underline _ and photo number should be less than 9 2 The default screensaver photos can not be deleted LED Status Setting Backlight To set Backlight via web interface 1 Click setting gt Preference 2 Enter the time for Backlight time In seconds 3 Click _ SaveSet_ to save the configuration The default is 0 which means Backlight is always on logout logout Home Account Network Function Keys Directory Management Web Language English m 2 NOTE Features Keypad DTMF Tone On _ Off i ScreenSaver Photo BLF Settings Volume Amplification You can only upload screen photos HandSet Send Volume OdB default in formatat bmp and jpg Date amp Time HeadSet Send Volume OdB default v Tones HandFree Send Volume OdB default SMS Backlight Time fil A Action URL Screen Time Out off v Text Logo t Softkey Layout ScreenSaver Type time amp logo v Contact Management This section provides the operating instructions for managing contacts The topics 51 Fttek tase setting configuration include Local Directory Blacklist Remote Phonebook Call History LDAP BroadSoft Phonebook CallLog Local Directory In the directory you can add or delete your friends business partner or anyone others phone No so you will not forget their number Or put some anonymous phone No in the bla
38. Management Account Account i as DTMF Payload Type roa DTMF IN Audio No es DTMF Via RFC2822 Fino ve DTMF Vie SIP INFO No Cyes Send Flash Event no Dvs T Eneble Csll Festures ne lyes a Proxy Require Use NAT IP i 5 SRTP Made Disabled my Enabled but not forced OP Seiatviest ard Saased VAD Wino O Yess Symmetric RTP ho O Yes Jitter Buffer Type C Fixed Adaptive Jitter Buffer Length Low l Medium High Account Ring Tone Det aulit r Ring Timeout 60 t Use As Dial Key Cino lyes 2 Dial Flan Note Illegal input will fall back to default x For More please refer to dial plan on www h tek com Emergency Call Basic Tre Basic Psremeters sei tor sdminsitstor Codecs Ghocse the odem you WENT fo ME Advanced The Advanced parameters for sodminstrster Public telephone networks in countries around the world have a single emergency telephone number emergency services number that allows a caller to contact local emergency services for assistance when required The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a different emergency number for each of the different emergency services You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation To configu
39. Received Calls Dialed Calls and Forwarded Calls 3 Press the Option soft key and then select Delete All from the prompt list 4 Press the OK soft key 5 Press the OK soft key to confirm the deleting or the Cancel soft key to cancel To check the call history via web interface 1 Click Directory gt Call History 2 Click Dialed List Missed List Received List Forwarded List then you can see the history list 59 Basic Setting Configuration Directory Index 1 Remote Phone Book LDAP m i KI wn BroadSoft Calllog 17 18 19 20 Dialed List Date Time 2014 06 16 04 06 51 2014 06 16 04 04 05 201 4 06 16 03 41 35 2014 06 16 03 41 29 2014 06 16 03 40 22 2014 06 16 03 35 24 2014 06 16 03 27 44 2014 06 16 03 27 39 2014 06 16 03 20 03 201 4 06 16 02 20 53 2014 06 16 01 37 39 2014 06 16 01 36 32 2014 06 16 01 25 51 2014 06 16 00 47 46 2014 06 16 00 45 43 2014 06 16 00 45 08 2014 06 16 00 42 00 2014 06 16 00 41 55 0000 00 00 00 03 20 0000 00 00 00 03 07 Local Identity 600 192 168 0 9 8001 92 168 0 9 600 192 168 0 9 225 192 1 68 0 2 51 225 192 168 0 2 51 800 192 168 0 9 900 192 168 0 9 800 192 168 0 9 900 192 169 0 9 s00 192 168 0 9 900 192 168 0 9 s00 192 168 0 9 900 192 169 0 9 225 192 168 0 2 51 225 192 169 0 2 51 725 192 168 0 2 51 225 192 168 0 2 51 800 192 168 0 9 225 192 168 0 2 51 225 192 168 0 2
40. Softkeys Selected Softkeys ordered by position Action URL Empty History Call Switch Directory DPickup Pool Line GPickup SaveSet Reset to Default Note 1 When there more than 5 items in the Enable field the last softkey will display More and last two item will show in the next page softkey you can check by press more 69 Fetter features settings Programmable Key For the default keys as Soft keys Navigation keys and so on you can define them as some specific feature and it works only on the idle page To configure Programmable Key via web interface 1 Click Function Keys gt Programmable Keys 2 Select the desired Key to set 3 Click to save the setting 4 By clicking Reset To Default all setting of the keys will be back to default logout Home Account Network Setting Directory Management Memory Key i SottKey1 History vi Account 1 l SoftKeyZ Directory Account SoftKey3 DND A a Account 1 a SoftKey4 Menu Account li History v Account 1 1 Down Directory v Account l Left Switch Account Up w Account l w Right Switch Account Dowr w Account l OK Status lt at gt we Cancel N A Ml Pi me MUTE C A O v ae a CONF W A Mena 0 TRAN Forward i Accont I Lel HOLD N A m A o Ext Key It only works when there is expansion module connected with the phone
41. To configure the time and Date by SNTP setting via phone interface 1 To press Menu gt Setting gt Basic setting Time amp Date gt SNTP Settings 2 Press or 9 or to change the Time zone 38 Fettek tase setting configuration 3 Fill the NTP serverl NTP Server2 and Daylight Saving 4 Press or Save soft key to save the configuration SNTP Settings 1 Time Zone 8 China Beijing lt 4 gt 2 NTP Server 1 time windows com 3 Daylight Saving Automatic Cancel Switch Note Press all zone will show on the display select the one you want and press save or confirm Key to save the configuration To configure time and date manually via phone interface 1 To press Menu gt Setting gt Basic setting Time amp Date gt Manual Settings 2 Press and or change the right time or you can input the right time 3 Press or Save soft key to save the configuration Manual Settings D M Y H M 5 2 12 2013 16 36 51 Day 12 ab Month 19 ab Year Callies Hour lt gt Minute E a Cancel Save To configure the Time amp Date Format via phone interface 39 Fettek tase setting configuration 1 To press Menu gt Setting gt Basic setting Time amp Date Format 2 Press and or press to change between 12 Hour or 24 Hour 3 Press and or press to change among Y M D year month day M D Y month day year D M Y day month year 4 Press or Save soft key to sav
42. a call by hands free speaker 1 Option 1 Press 5 directly 2 Option 2 Press Answer soft key 3 Option 3 Press the Line key flashes red Moreover some other action can be done by soft key when the call is coming 1 To press the Reject soft key to reject the call Or press Go to reject the current call 2 To press Forward to forward to another phone 3 To press Silence soft key and then the call will keep silent no ring tone display 217 Answer Forward Incoming Call Show Mode There are two incoming call show modes for this phone 1 name and number of the contacts 2 name and number of the incoming call and the account which is connecting To set incoming call show mode via web interface 1 Click setting preference 2 Select the desire mode for the incoming call show mode 3 Click Eaa to save the setting 74 LED Status Setting Power Status Yas A No Ringing Status Yes No MissCalls Status Yes No Voice Message status _ Yes No Incoming Call Show Mode Peer Name amp Peer Number Peer Name amp Peer Number amp Self Name Auto Answer Enable auto answer feature you will answer all incoming call automatically To enable Auto Answer via Web interface 1 To Click Account gt Advanced 2 To choose Yes for the Auto Answer 3 To click Saveset to save the configuration Send Anonymous No Yeas U Anonymous Call Rejection Wo Yes Check SIP User ID No Yes Auto Answer Mo 86
43. ace and click Setting gt Preference Customer Set User Agent Display Mode Icon Mode Text Mode 2 Select Icon Mode or Text Mode for the Display mode 3 Click _ SaveSet_ to save the configuration 36 Feftek tase setting configuration Language The default Phone interface language is English To change the language via Phone interface 1 Press Menu gt Setting gt Basic Settings Language Main Menu a K Status Features Directory History amb f Pet 1 x Messages Display Others Back Basic Setting MEIEN 2 Time amp Date 3 Time amp Date Format 4 DHCP Time 9 Ring Tone 6 Font Size Back Enter 2 Press o or Save soft key to save the configuration 37 Fettek bastesettng confguraton Language 1 English English 2 Fran ais French 3 Espafol Spanish 4 Pycm Russian Polski Polish 6 Tiirk Turkish Cancel To change the language via Web Interface 1 Setting Preference Web Language 2 Select the necessary one 3 Press _SaveSet_ to save the configuration Home Account Network Function Keys Directory Management Note All languages may not be available for selection The available languages depend on the language packs currently loaded to the IP phone Time and Date The time and date show on the idle page and it can be set and change by SNTP server automatically or manual setting
44. ate custom services which meet your functional requirements on the server You can customize practical applications such as weather report stock information Google search etc To configure the XML Browser via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the XML Browser in the type field 111 Ha te k Function Key Features Settings 4 Filled the access URL for xml browser 5 Press o or Save soft key to save the configuration To configure the XML Browser via Web interface 1 Click Function key gt Memory Key 2 Select the desired Key and select xml browser in the Type 3 Filled the access URL for xml browser e g http 192 168 0 240 8080 xmlbrowser text xml 4 Click the 59088 patton to save the configuration Home Account Network Setting Directory Management Line Key NOTE 168 0 Ls Ke lt Programmable y Type Key Key2 N a 2 Account 1 The free function key Type Speed Dial BLF Key Event intercom URL EXP KEY Key3 N A faccome tT Keys M A fkeeomtai BLF Key5 Wa x jem ew eS j eet BLF setting require a phone restart Keys N A e omnie Key WA o A e Key wa vj S Key9 MA eA eomte Key10 M A eeni Broadsoft Group When use the BroadSoft Group feature press the key and enter the Remot
45. atic Phone Initialization The phone finishes the initialization process by loading the saved configuration The phone LCD screen will display Booting Booting And then show Initializing during the initialization Initializing By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default gateway DNS server Status You can view the system status of your phone via phone user interface or web user interface The information of phone status includes Information e g Model IP MAC Firmware Hardware Network e g WAN Type IP Mask LAN Type Gateway DNS Account e g register status 10 eJ atek Getting Started of accounts To view the phone status via phone interface 1 Press Menu Status InformationNetwork Account Information 1 Model UCS60 2 IP 192 168 0 104 3 MAC 00 1f c1 1a 8b 6 4 Firmware IMG 1 0 3 62 2014 08 16 11 5 Firmware BOOT 1 0 3 34 2014403 21 14 6 Language Back 2 Press Menu Status Network Network 1 WAN Type DHCP Mode 2 WAN IP 192 168 0 104 3 WAN Mask 255 255 255 0 4 LAN Type Bridge mode 5 Gateway 192 168 0 1 6 Pri DNS 218 2 135 1 Back 3 Press Menu Status Account 11 Getting Started Accounts Registered Not Registered Not Registered Not Registered To view the phone status via Web interfa
46. ber 5 Press save soft key or to add successfully 54 Fttek baste seting configuration lt a All Calls wos 219 213 1_Detail 214 2 Add io Contacts 215 3 Add to Blacklist 216 4 Delete all 217 cancel Upload Contacts photo via web interface 1 Click Directory and select the desired contact 2 Click Choose file to select the photo for the contact Upload Photo 3 Click to upload the photo Home Account Network Function Keys Management Hangup NOTE Remote Phone i gt x E q index Display Name Office Mobile Other Account All l Book i In Pee f LEIE Lit i et eT aa Add Contact Blacklist Call History pi il Fill out the contact information User _ shouldn t leave contact mame blenk LDAP l 7 F a ai Delete Contact Blacklist Select the contact you want bo delete mihe enidvand then press the bution Calllog Detect to confirmit MultiCast Paging Move to Contact blacklist Ghonse the contacts you want to mive to Coniari Blanks tio mowe pt J Upload Photo Move to Contact blackist The forrest of the photo supported is jeg or bmp and the size shoud be lacs than 128 178 Nancy Import a27 Browse the file in AML rmat Click Export button and oreste a file wiih whe name you prefer to pat Not In Groug mg When you place a call from the contact the phone idle screen will show the contact photo 55 Fete tsi seting contguration Q Talking
47. calFeatwes 1 Press Menu Features Call forward No answer forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press o or Save soft key to save the configuration No Answer Forward i No Answer 2 Forward to 3 After Ring Times 4 On Code 5 OF Code O When the Forward feature is enabled the Icon gt S will display on Top of the LCD 2013 01 01 00 01 00 1 Transtered Call History Directory DND Menu To configure Forward via Web Interface 1 Setting gt Features 2 Click On for the Always Busy No Answer 3 Fill the Forward to Number 83 Feber Base cattFestes 4 Optional fill the on off code 5 Click _ SaveSet to save the configuration logout Home Account Network Function Keys Directory Management Preference NOTE Always on orf 7 Forward BLF Settings meget This feature allows you to forward On Code gt i PHR an incoming call to another phone Date amp Time n number Off Code 2 Tones y Busy On Off Target SMS 3 The number to which the incoming Target calis will be forwarded Action URL On Code i Softkey Layout Off Code gt On Code The code that will be sent to PBX No Answer Mon of when it is swtiched On After Ring Time seconds Off Code Tee The code that will be sent to PBX On Code when itis switched O
48. cavacasscaucceancouuscsnsauveciacatsaatacatcecaadassaa EEA 51 Local DIC CLOLY asess caustacteaudianh sons toahsantiant E E 52 Kamote Prone DOO aeaiaioe E a E 57 CFO e E E EA N E E E 58 Me I OO ON aae A E E AT 6l Broadsolt PRONE BOOK sassen ain e E EEEE TETEE 63 Al Le VOI E E E E E 64 USF Te AMOS 5 CIN ea E E EEE EE EEE 65 D e A AE A E S 65 Pier Cenc y alls a E E E E S 66 LED a MM E E E A cance Maceciandaduaiiacses 67 ACHO UE bee E T E A E 68 OK E OU EE E E E EER 68 Pocronmable KEY cernar E N EN eeatounyd 70 EE i E A E 70 SIC OAIR O U O eee E E E E 71 Pea e a E E EE E A A E E A 71 Ed aC allec e E E 73 RG AUD ae sacc as nenta cca tee is E E E E dent ca eaevade A E E N 73 0k AUN E E E AE E AE T E E A E E E 73 MiG Omir Call Dow Mode eenean ERE EEEN 74 AMO FAS W CT areren A TE E E EA 75 CE E E E E EE 76 CEE WT E A A A E A A N N E A A OA A T 76 OESE ir e E A A E A A A A E A 79 AU OL WV AE E E E T E E E E S EE EEE T 81 MT I ch ssa ra sae ect eect a ve cn den steed ene et stove octane EE 85 All WANES TOI csvavancasisnaaasan qvongnacdoansiasauanasasct anovesauaneoasaeanaaah O 86 FAI CANNEL A A EE E A EA A E E 87 Reer ATION Y MOUS saroe E A A E EEN 88 MOAI NAIC e A E A 89 DAD ee E E E E E E E E E E 90 EE a EE EE A E T E AA E E PE E EE E ES 90 No key Enty Tinie OW eeren n E 91 IC ELO E oea e A E E E E EE E E A E leads 92 PA ii a EEE AET IT E E E E E T E EE E 93 Function Key Features Settings ccc ccccccsscccssseccesseccesssecesssece
49. ce Login webpage For How to login please refer to Web Login View the information of Version Account and Network logout Account Network Function Keys Setting Directory Management e Version gt NOTE Product Model UC860 Firmware Version BOOT 1 0 3 35 2014 10 16 13 22 00 Version ai ey lt gt it shows product type and the MG 1 0 3 74 2014 12 27 11 40 00 version of firmware ROM 1 0 3 74 2014 12 27 15 11 00 DSP 6 1 6 Patch 1 0 0 Account Status t Shows the registered status of accounts e Account Status gt Accountt Register Failed Network d it shows the information of WAN port Account2 Register Failed and LAN ports Account3 Register Failed Accounts Disabled System Up Time it shows the running time after device power up e Network WAN Port Type DHCP Restart This button will restart the voip Subnet Mask 255 255 255 0 Gateway 192 168 0 1 Primary DNS 218 2 2 2 Secondary DNS 218 4 4 4 MAC Address 00 1f c1 1a 3b 7f Device Type Bridge Registration To register via phone interface 12 eJ 4tek Getting Started Press Menu Setting Advanced setting default password admin gt Accounts Select the desired account Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need Optional Filled the Outbound Proxy Optional Filled the SIP User ID Authenticate ID Filled the password Name shown on LCD and Ringtone Press Save to save the
50. cklist to prevent from being disturbed The local Directory can add up to 1000 contacts A To add contacts list into local directory To add contacts manually via phone interface 1 Press Menu gt Directory Local Contacts 2 Press Add soft key 3 Enter the necessary information as Name Phone number 4 Press save soft key or to add the contacts successfully Add Contacts 1 Name Emma 2 Number 302 3 Mobile Number 4 Other Number 5Account Auto ria 6 Ring Tone Default Ring lt gt Cancel 2aB Delete Save To add contacts from history via phone interface 1 Press History soft key or press Menu gt History gt Local history 52 Faltek aste setting configuration 2 Press and J to select the targeted one Press and switched among the All calls Dialed calls Received calls Missed Calls and Forward Calls 3 Press Option soft key Add to Contacts 4 Edit the necessary information as Name Phone number 5 Press save soft key or o to add the contacts successfully All Calls wo gt a13 219 213 213 1 Detail 214 214 2 Add to Contacts 215 215 3_Add to Blacklist 216 216 4 Delete all 217 217 Cancel To add contacts via web interface 1 Click Directory gt Directory 2 Enter the name number and some other information Save Add 3 Press and then press button 53 Basic Setting Configuration logout Home Account Network Function Keys Se
51. configuration 1 Account Active Enable 2 SIP Sever 192 166 0 102 3 Failover SIP Server 4 Outbound Proxy 5 SIP User ID 902 6 Authenticate ID 90 Cancel Switch To register via web interface 1 Login webpage and Click Account Basic 2 Select the desired Account 3 Select Yes for Account Active 4 Filled the Primary SIP SERVER and other account information 5 Click ave5et to save the configuration 13 Account Codec Account Status Advanced Account Active Primary SIP Server Failover SIP Server Second Failover SipServer Prefer Primary SIP Server Outbound Proxy Backup Outbound Proxy NAT Traversal Label SIP User ID Authenticate ID Authenticate Password Note 1 All fields with must be filled If changed it requires a phone restart Getting Started logout Network Function Keys Setting Directory Management Account 1 es NOTE Registered fields must be filled and require a Ono Ves phone restart 192 168 0 251 Basic The Basic Parameters set for 3 adminstrator Codecs Choose the codecs you want touse Advanced The Ativanc d parameters for No No but send keep alive STUN adminstrator 40000 40000 SRVVVOBS 40000 2 Account Status says the account registered successfully or not 3 When change the account information via phone it will show Restart note when back to idle page
52. e f p Talking 00 01 00 beai 12 r216 f zil 212 Transfer Hold Conference Cancel To adjust the speaker Volume via phone interface To press gt and L during a call in speaker mode 46 Fttek bastesettng configuration BE 00 01 00 Transfer Hold Conference Cancel Wallpaper To change the preferred one picture for you by the following steps To change the wallpaper via phone interface 1 To press Menu gt Display gt wallpaper 2 Press and or press Switch soft key to display the different pictures 3 Press or Save soft key to save the selected picture as the wallpaper Wallpaper 1 Wallpaper picture 1 jpa ak Cancel Switch To change the wallpaper via web interface 1 Click Setting gt Preference 2 Select the desired wallpaper picture to upload 47 Fettek tase setting configuration 3 Click MARDUD to save the setting Wallpaper Wallpaper2 E photo 14043679960 Browse Upload Wallpaper I a 2 Photo size should be less than 2M bytes name length should be less than 48 Delete Wallpaper Wallpaper i To delete the wallpaper via web interface 1 Click Setting Preference 2 Select the desired wallpaper to delete Saves et 3 Click to save the setting Wallpaper 285 than 45 Note System wallpaper Wallpaper1 Wallpaper6 can not be deleted Screen Saver There are three types of screen saver Time amp
53. e Contacts interface quickly To configure the Broadsoft group via Phone Interface 1 Press Menu gt Features gt Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 112 4tek Function Key Features Settings 3 Press and or press key to select the Broadsoft group in the type field 4 Press Q or Save soft key to save the configuration To configure the Broadsoft group via Web interface 1 Click Function key gt Memory Key 2 Select the desired Key and select Broadsoft group in the Type 3 Click the _SaeSet_ putton to save the configuration Conference The Htek IP Phone supports up to 5 way conference You are allowed to configure the Po programmable key to be used as a conference key This key works same as ESD To configure the Conference via Phone Interface 1 Press Menu gt Features gt Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the Conference in the type field 4 Press O or Save soft key to save the configuration To configure Conference via Web Interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select Conference in the Type 3 Click the _Saveset_ button to save the configuration 113 4tek Function Key Features Settings Forward If the key is configured as Forward key press this key und
54. e o Action URL Screen Time Out 1 min 5 Text Logo Softkey Layout _ ScreenSaver Type time amp logo X Ring Tones Ring2 bin w NO Key Entry Timeout seconds 0 2 Dial now Time out seconds 0 2 Keypad Lock To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change choose lock type All Keys Menu Key Function Key Lock amp Answer 3 Press Save or OK key to save the configuration To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change to choose Off 3 Press Save or OK key to save the configuration To enable Keypad Lock via Webpage 1 Click Webpage Setting Features 2 To choose the Phone Lock 3 To fill the unlock PIN and auto lock time 4 Fill the Emergence Number when the phone is Lock only Emergency Number can be sent 92 lotek Basic Call Features 5 To click SaveSet to save the configuration Home Account Network Function Keys Directory Management Preference lt Forward NOTE Do Not Disturb Forward BLF Settings HotLine This feature allows you to forward an incoming call to another phone Date amp Time _ Transfer Settings number Tones Call Pickup Target SMS Phone Lock The number to which the incoming calls will be forwarded Keypad Lock All Keys Action URL sS Phone Unlock Pin 0 15digial FORGE
55. e the configuration Time amp Date Format 1 Glock 24 Hour 2 Date Format D M Y H M S a z Tite Switch To configure the DHCP time via phone interface 1 To press Menu gt Setting gt Basic setting gt DHCP time 2 Press and or press to change between Disable and Enable 3 Press or Save soft key to save the configuration DHCP Time 1 DHCP Time Disable Switch To configure the NTP Server by web interface 40 Feftek aste setting configuration 1 Login Login name admin password admin default 2 Setting gt Date amp Time NTP Server 3 Fill the value in the blank Home Account Network Function Keys Directory Management Preference DHCP Time No Yes 2 NOTE Features Time Zone 5 United States Eastern Time X p Time Zone BLF Settings NTP Server is Covered with DHCP No Yes Choose the time zone you are in NTP Server time windows com z Tones Backup NTP Server Daylight Saving Time Disable 2 Start Date Month 1 Day 1 Hour fo Action URL End Date Month fi2 Day 31 Hour 23 Sofikey L t E eo Time Format 24 Hour O 12 Hour v Date Display Format M Year Month Day i Month Day Year Day Month Year To change the Time Zone and Date Display Format via web interface 1 Setting gt Date amp Time 2 Select the necessary one 3 Press _ SaveSet_ to save the configuration 41 Preference Features BLF
56. e with the number that wanted transfer to 4 Click the _SaveSet_ button to save the configuration Hold The key can be configured as a hold key You can use this key to hold and resume a call during the conversation To configure the Hold via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the Hold in the type field 4 Press O or Save soft key to save the configuration 115 4tek Function Key Features Settings To configure Hold via Web Interface 1 Click Function keys Memory Key 2 Select the desired Key and select Hold in the Type 3 Click the _Saveset_ button to save the configuration Group Listening With this feature when you active a call you can listen using Handset and Free speaker but only can use the handset to speak To configure the Group Listening via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the group listening in the type field 4 Press O or Save soft key to save the configuration To configure Group listening via Web Interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select Group listening in the Type 3 Click the _Saveset_ button to save the configuration DND If the ke
57. eamioebseessouess 138 MNO Ve CIOL CS ac scnaasaccoreseccaceessenaosase eats acecneseenacceneeaasacameandsaneacnececteqneueosacasesseeaavareeacataacoenasscasee 138 How to Upload Wallpaper serra na TEE ETRE EEEREN 138 How to Use Auto Provision Phonebook ssssessoeeennnessssssssssssseeeerrressssssssssssssseeeerressssssss 138 FM ADOC UITICIIES o E 138 eJatek Getting Started Getting Started Packing List The package contains the following parts please check if all the items are not missed 1 The phone device 2 The footstand penae S Pe or fear N Peta ea eee rae lt 4 Pa a ee ome TN iaaea T T Let b ey 1 A 7 4 i F Irn Fee a Ne eae i a es j i i re j IP reaps j 1 re il lj st x oy i a Mj f ij 7 y lj i j j g li j A i j i i j F lise pi te A 3 Handset imtek O etting Starts i 4 Headset cord 5 Power adapter 6 Ethernet cable latek etn tts 7 Quick installation reference Phone Installation 1 Attach the Foot stand RN Le jier J J Jee r kK a ia 2 Peftek etn tts 2 Connect the Handset and optional Headset 3 Connect the Network and Power a x cx E T my tii eJatek Getting Started Initialization After your phone has been powered up the system boots up and performs the following steps Autom
58. er the idle status the IP phone will turn to the Always Forward interface and you can set the Forward to number then when there is any call to the number will be forwarded to the set number automatically To configure the Forward via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the Forward in the type field 4 Enter the Number that to forward 5 Press O or Save soft key to save the configuration To configure Forward via Web Interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select Forward in the Type 3 Enter the Value with the number you want to forward 4 Click the _Saveset_ button to save the configuration Transfer You are able to configure the key as a transfer key to perform the Blind Attended Transfer To configure the Transfer via Phone Interface 114 4tek Function Key Features Settings 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the Transfer in the type field 4 Enter the Number that transfer to 5 Press O or Save soft key to save the configuration To configure Transfer via Web Interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select Transfer in the Type 3 Enter the Valu
59. es Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the URL Record 4 Press O or Save soft key to save the configuration To configure the record via Web Interface 1 Click Function keys Memory key 2 Select the desired Line or Memory key and select URL Record in the Type 3 Click the _SaveSet_ button to save the configuration Paging With this feature you can call a paging group directly To configure the paging via phone interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Paging 4 Enter the paging code followed the number 5 Press O or Save soft key to save the configuration To configure the Paging via Web interface 121 4tek Function Key Features Settings 1 Click Function keys gt Memory key 2 Select the desired Memory key and select Paging in the Type 3 Enter the paging code followed the number 4 Click the _Saveset_ button to save the configuration Shared Line This feature allows subscribers to share SIP lines Moreover it also provides status monitoring of the shared line To configure the line key as shared line via phone interface 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for
60. etting Familiar with Your Phone 2013 01 01 00 01 00 Emma A 1 Wissed Call History Directory DND Menu 4 Get all other parties information during a conference Hold Split Cancel User Interface There are two ways to customize specific configurations on your IP phone The user interface on the IP phone The user interface in a web browser on your PC The hardware components keypad and LCD screen constitute the phone user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the phone In addition you can use the web user interface to access all configuration settings In many instances it is possible to use both the phone user interface and the web user interface to operate the phone and change settings However in some instances it is only possible to use the phone or the web user interface 25 l tek Getting Familiar with Your Phone Phone Interface Overview Model A Firmware Status Hardware Network Account Device Cert Language Call Forward Function Key Line and Memory key setting More Key see Memory Key Overview Key as Send Features Hot Line Anonymous Call N History Setting Language Time amp Date Time amp Date Format DHCP Time lt Q J J N Basic Settings Ring tone Account Registeration Network Advanced Settings Factory Reset Auto provision Voice Mail set and View Tex
61. example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Shared Line in the type field 4 Press and or press key to select the Account ID 5 Enter the Label 6 Enter the Value 7 Press O or Save soft key to save the configuration To configure the line key as shared line via Web Interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Memory key and select Shared Line in the Type 3 Enter the Value 122 4tek Function Key Features Settings 4 Enter the Label 5 Select the Account ID 6 Click the _SaveSet_ button to save the configuration and then restart Note This feature is not available on all servers For more information contact your system administrator Public Hold The key can be configured as a public hold key During a conversation all members belonging to that particular SLA group can use this key to hold or resume a call To configure the Public hold via phone interface 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Public Hold 4 Press vy or Save soft key to save the configuration To configure public hold via Web Interface 1 Click Function keys Memory Key 2 Select the desired Key and select public hold in the Type 3 Click the Tawes puton to save the configurati
62. ff Off Code 2 To cancel the forward feature via Phone Interface G 1 Option 1 To press the Ce key to disable the forward feature 2 Option 2 Press Menu Features gt Call forward Always Busy No answer Forward Press and or press to select the disable choice Press or Save soft key to save the configuration To cancel the forward feature via Web Interface 1 Setting gt Features 2 Click Off for the Always Busy No Answer 3 Click _ SaveSet to save the configuration To configure dynamic forward Forward an incoming call during the ringing 84 Feittew asic catirestres 1 When the phone is ringing press Forward soft key 2 Enter the forward number 3 Press or press the send soft key then the call is forwarded Emma Joe 21r Answer Forward Note If the Programmable Key or line key is set as BLF when an incoming call ringing press this BLF key directly to realize the dynamic forward Call Return This feature allows you to dial the last phone call you received To configure the Call Return via phone interface 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Key Event in the type field 4 Press and or press key to select the Call Return 5 Press o or Save soft key to save the configuration To configure the Call Retur
63. format Reorder Tone f1 4800 24 2 6208 24 o 250 250 Confirmation Tone f1 350 11 2 4400 11 e 100 100 100 100 100 100 SMS Call Waiting Tone 1 4408 13 c 300 10000 300 10000 0 0 Action URL Softkey Layout 2 Change the Tone Time as you want for example 3s Call Waiting Tone H 4 40ie 1 syc 300 S000 S00 S000 0 0 Hide Caller ID Just enable the anonymous call feature you can set your ID do not appear on the other phone that you called To configure anonymous call 1 Press Menu Features gt Anonymous Call 2 Press and or press to change the Line ID 3 Press and or press to select the enable choice in Anonymous Call filed 4 Enter the call on code optional call off code optional 5 Press or Save soft key to save the configuration 87 altek Anonymous Call Account ID 1 30 2 Anonymous Call Enable 3 Call On Code Call Off Code Rejection Disable 6 Reject on Code Cancel To cancel anonymous call feature 1 Press Menu Features gt Anonymous Call Basic Call Features 2 Press and or press key to select the disable choice in Anonymous Call filed 3 Press or Save soft key to save the configuration Reject Anonymous If you do not want to be disturb by anonymous calls you can set the reject anonymous call features so you will not hear the unknown calls To configure rejecting anonymous call 1 Press Menu Features gt Anonymous Call 2
64. he ACD feature on the Htek IP Phone allows the ACD system to distribute calls from large volumes of 127 4tek Function Key Features Settings incoming calls to the registered IP phone users To use this feature you should configure an ACD key in advance To configure the ACD via phone interface 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the ACD 4 Enter the label in the label field 5 Select the desired account in the Account field 6 Press O or Save soft key to save the configuration To configure the ACD via web interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select ACD in the Type 3 Enter the label in the label field 4 Select the desired account from the pull down list of Account field 5 Click the _SaveSet_ outton to save the configuration Note This feature is not available on all servers For more information contact your system administrator Zero Touch You can use this key feature to configure auto provision and network parameters quickly This feature is supported on the version 1 0 3 82 or later To configure the zero touch via phone interface 128 4tek Function Key Features Settings 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the
65. he phonebook Server CA i 2 4 XML download To Override Server I No Yes Tools AUTO Upgrade O No Yes Restart Check for upgrade every 10080 Minutes Reboot Je iets EATE HTTP server username and password HTTP FTP HTTPS Password LILII Firmware Config File Prefix NOTES gt Hanlong recommends end user use the Hanlong HTTP server For large companies we recommend to maintain their own TFIP HTTP FTP HTTPS server for upgrade and provisioning procedures gt Once a Firmware Server Path is set user needs to update the settings and restart the IP Phone If the configured firmware server is found and a new code image is available the 132 mJtek upgrade UC8xx will attempt to retrieve the new image files by downloading them into the UC8xx s SDRAM During this stage the UC8xx s LEDs will blink fastly until the checking downloading process is completed Upon verification of checksum the new code image will then be saved into the Flash If TFTP HTTP FTP HTTPS fails for any reason e g TFTP HTTP FTP HTTPS server is not responding there are no code image files available for upgrade or checksum test fails etc the UC8xx will stop the TFTP HTTP FTP HTTPS process and simply boot using the existing code image in the flash gt Firmware upgrade may take as long as 3 to 8 minutes over Internet or just 1 minutes if it is performed on a LAN It is recommended to conduct firmware upgrade in a controlled LAN environment if p
66. ile Number Other Number Group Wnt ln Chek lipioed Fhote Photo jut Import Local Contacts Click Ring tone for more information Volume You can adjust the volume for the phone by the volume keys Te and a 2013 01 01 00 01 00 History Directory To adjust the Ring tone volume via phone interface 1 Option 1 To press and L on the idle page Faldtek aste setting configuration logat Management Add Contact Blacklist Fill put the contact information User shouldn t lesve contact neme nant Delete Contact Blacklist Selec the contact you want te delete in the gruid and then press ihe Sutton Deleg te contin Move to Contact blacklist Ghocse the Contacts you Want tc move in the grid end press the Gutier more to Gente ct Blac st fo move It Upload Photo The format of the photo suoparted is jog or tme and the size shoud Ge less than 128 128 Import Browse the file in AML turmat Export Clio Expert button end cesie E File wilt whose name you prekes ta apart 45 Faldtek tase setting configuration 2 Option 2 To press C gt and L during the call is ringing To adjust the handset volume via phone interface To press and L during a call in handset mode Talking Emma 00 01 00 Transfer Hold Conference Cancel To adjust the headset volume via phone interface To press gt and during a call in headset mod
67. ion Minor Version IMG 1 0 3 75 2015 01 13 10 44 00 Show the information of the two system image version Conti ti enn Reset To Factory Trusted CA Reset To Factory e Sn dai o a ee ee RARP Resetall the setings of the phone to Server CA default configruations Tools Restart Restart one simple operation forrestartthe voip application Reboot Pcap Feature To use pcap via web interface 1 Click Management Tools 2 Click Start and then operation the phone 3 When finish the operation click stop and then click Export 4 Then you ll get the Pacp captures 130 4tek Upgrade Home Account Network FunctionKeys Setting Directory Pcap Feature Stop Upgrade Auto Provision Configuration Trusted CA Server CA System Log To download system log via web interface 1 Click Management Configuration 2 Click o Downoad of the system Log 3 Then you ll get a txt file syslog txt syslog txt SystemLog Syslog Level NONE T Upgrade To upgrade via HTTP the Management gt auto provision gt Firmware Upgrade gt Upgrade Mode field needs to be set to HTTP respectively Firmware Server Path needs to be set to a 131 e 4tek Upgrade valid URL of a HTTP server server name can be in either FQDN or IP address format Here are examples of some valid URL e g firmware mycompany com 5688 Hanlong e g Www mycompany com
68. irectory Management ee m Features Keypad DTMF Tone On Oof Screen Saver Photo BLF Settings Volume Amplification You can only upload screen photos HandSet Send Volume P ANEA AER ever HeadSet Send Volume Tones HandFree Send Volume OdB default v sms Backight Time pS Action URL atten COS Oa a d Tent Logo D Softkey Layout ScreenSaver Type time amp logo v B es EEE J ecm MS aan Photo size should be less than 2M bytes name length should be less than 48 ScreenSaver Photo To delete upload screen saver phone via Web interface 1 Click Setting gt Preference 2 Select the photo that to delete 3 Click Delete to delete the photo re i ben mm l j dhl L Screensaver Photo meS screensaver Photo an 45 Screensaver Photos Delete Note System Screen Photo ScreenSaver1 ScreenSaver3 can not be deleted To custom text logo via web interface 1 Click Setting Preference 2 choose the Time out as min or 2 5 10 30 minute 3 Enter the desired value in the Text Logo field 4 Click Saveset to save the configuration screen Time Out 1 min te Text Logo 2 To wake up screen saver via Web interface 1 Click Setting Preference 2 Choose Dial First Digit Screensaver Wakes up or Screensaver Wakes up and Dial 50 Faldtek aste setting configuration Dial First Digit Screensaver Wakes up O Screensaver Wakes up and Dial Note 1 The upload Photo size should be less than 2
69. key to save the configuration Then the selected Line or Memory key will work as Speed Dial To configure Speed Dial feature via Web Interface 1 Click Function keys gt Line or Memory key 2 Select the wanted Line or Memory key and set as Speed Dial 3 Enter the desired phone number in the Value field 4 Select the Account ID 5 Click the Swess puton to save the configuration Home Account Network Setting Directory Management key Ype PEPEES Rii I The free function key Tyne Speed ney he Recount 7 Dial BLF Wey Event intercom URL EXP KEY Key3 N A W o ee TT Keys WA e zy BLF Keys 7 s A Tera i e beaa BLF setting require a prore restart Key N A se gt A RBE iA o N 8 n A Kcr ee Key10 N A eee a lear Line Key BLF You can use the BLF Busy Lamp Field feature to monitor a specific one whether his phone is 96 4tek Function Key Features Settings busy or free 1 When the monitored line is idle the light is steady green 2 When the monitored line is ringing the light is blinking red press the BLF key to pick the phone up directly 3 When the monitored line is calling or in a conversation the light is steady red To configure a BLF key by phone 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the targeted Line or Memory key 3 Press and or press ke
70. ll Steady Green Idle status Power on Line LED Line or Memory Key set as Line Steady Green Offhook or during a conversation o lo l O athina Lamiiliar wrth Vaiir e p k Getting Familiar with Your Phone BLEF or BLF List Key LED e Line Memory Key set as BLF Steady Green Idle status for the monitored line Steady Red The monitored line is calling or during a call Blinked red The monitored line is ringing Off All other unknown status Shared Line Key LED e Line Memory Key set as Shared Line Other Key Led Blinked green when there is new messages Message Key or the LED is off Red when the mute the call or the LED is Mute Key ff off 2 tek Getting Familiar with Your Phone Info Key Instruction Info Key plays many roles in this phone 1 Quick get the Information page Information 1 Model UCEB6O 192 168 0 104 DO 1f c1 1a 8b 6c Firmware iMG 1 0 3 62 2014 08 16 11 Firmware BOOT 1 0 3 34 2014 03 21 14 5 Language Back 2 Get the full information of the item with 2 When the item with Z it means the information is not full display or there more options for the item Press info key you can get the complete content or the prompt list for all options Time amp Date Format 1 Clock 24 Hour 24 Hour 12 Hour Switch 3 Fast access to the new missed or Forward calls New Voicemail or Text Message 24 stek G
71. lo Contact your if t should be used Static DNS No F Yes Primary DNS lo ko Wo ko Secondary DNS a Mo Bo Ho PPPoE Account ID PassWord Service Name Preferred DNS Server 0 0 oO o Reply To ICMP ino Yes WAN Http Access No ves Note Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance For more information about these parameters contact your system administrator PC Port Three modes for PC port bridge connect to Expansion Module and router To configure PC Bridge via Phone interface 33 Fettek baste setting configuration 1 Press Menu gt Setting gt Advanced Settings password admin gt Network gt PC Port gt Bridge mode 2 Click Save 3 Back to Idle interface and Click the OK button then the phone will reboot To configure PC router via Phone interface 1 Press Menu Setting Advanced Settings password admin gt Network gt PC Port gt Router mode 2 Enter the IP Netmask and DHCP server 3 Click Save 4 Back to Idle interface and Click the OK button then the phone will reboot To configure PC Connect to Expansion Module via Phone interface 1 Press Menu gt Setting gt Advanced Settings password admin gt Network gt PC Port gt Connect to Expansion Module 2 Enter the IP Netmask and DHCP server 3 Click Save 4 Back to Idle interface and Click the OK button then the phone will reboot To configure Bridge via
72. n and then there 1s no 8e on the LCD Key as Send To configure Key as Send via phone interface 1 Press Menu gt Features gt Key as Send 2 Press and or press key to select the enable choice 90 Fede asic catirestres 3 Press o or Save soft key to save the configuration Key as send 1 as send Key Enable Switch To cancel Key as Send via phone interface 1 Press Menu gt Features gt Key as Send 2 Press and or press key to select the disable choice 3 Press Q or Save soft key to save the configuration No Key Entry Timeout No Key Entry Timeout means that when you entry the number it will dial out automatically after some time when you stop enter the number To configure No Key Entry Timeout via web interface 1 Click Webpage Setting gt Preference 2 Fill the blank of No Key Entry Timeout for example 5 seconds 0 means never timeout you should press the send key the dial out the number 3 Click the SaveSet_ puton to save the configuration 91 rrr Home Account Network Function Keys Directory Management Web Language English eee NOTE Features Keypad DTMF Tone On Loff 3 ScreenSaver Photo BLF Settings Volume Amplification You can only Upioad screen photos HandSet Send Volume OdB default in format of bmp and jpg Date Time a HeadSet Send Volume OdB default v Tones HandFree Send Volume OdB default Ty SMS Backlight Tim
73. n get all tech files 138
74. n the environment and human health as a result of the SZ presence of hazardous substances in electrical and electronic equipment end users of gt electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Cleaning To clean the device use an anti static cloth Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone 1 latek tatteotcontnt Table of Content NOCES IONN aO ranar EE E N E E E E naio sera nndean res l COPS E a A E E E A E E A N Sy CAUTIONS a E ANE EE Wy ALANA ea a A E EE E NEE AE E E A MS AIA cesta oscacnc E E E E A E E TADIG ONON ieracecacntconecansceneaantccsecansceneaantcesecantcaeeaaniccnecaniceeeaantaasecanicaseaantcesecanicaneaanteentcanieeseaanese 2 EE EE ES ear ncaa scene E E A E A A A 6 Pa A E E A meted seanseces 6 Prone m aO e E E 8 Da CCI TNC OOF SUA EEE A A 8 2 Connect he Handset and opuonal Heddset sssssssiu noin a 9 De Connect the Network and POWE esiaste a a dcuautacdeeamnecdedues 9 ESAE EAE E E E AEE ETE EE EEE E E T AE E A E AE T T E E E EE 10 E i E PERETE PEE TEEPE AEE AO AE A ETT ATTE 10 Recita O oien E E E N eens 12 E e A E E E secenacntedeeaausendadensatadeceuacdteeneeteseaeisas 14 Getting Familiar with Your PhOne ccccccccesccsssscceessccesseeceessecessseecessesceesescesseeeeeseeeeeseeee
75. n via Web interface 85 FeMee waste catiratres Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select Call Return in the Type 3 Click the _Savedet_ to save the configuration Call Waiting Tone 1 Click Setting Features 2 Select Call Waiting On and Call Waiting Tone On Home Account Network Function Keys Directory Management Preference L Forward NOTE __ Do Not Disturb Forward BLF Settings _ HotLine This feature allows you te forward an incoming Call to another phone Date amp Time _ Transfer Settings drier T _ Call Pickup ones Target SMS lt Phone Lock The number to which the incoming calls will be forwarded Action URL Call Waiting on oft On Code Softkey Layout Call Waiting Tone on or The code that will be sent to PBX when tis swtiched On _ Alert Ring Off Code The code that will be sent to PBX _ Auto Redial when it is switched Off To Change the Call Waiting Tone time via Web interface 1 Click Setting Tone 86 Basic Call Features logout h 2 2 Home Account Network Function Keys Directory Management Preference Select Country Custom a NOTE Features Dial Tone 1 3500 13 2 4400 13 0 0 Select Country ree Ringback Tone f1 4408 19 2 4808 19 o 2000 4000 ES OS ee Busy Tone 1 4800 24 2 6200 24 500 500 SNS a cay Wien 2S Date Time tons mantally in this
76. nce This IP Phone supports up to 5 way conference 5 way conference 1 Assuming that call party A and B are in conversation A wants to bring C D and E in a conference 79 2 10 11 12 13 14 Feber Base cattFestes A press line 2 key the call is placed on hold A enter the number of C and then press send soft key or C answering the call A press or the conference soft key then A B and C are now in a conference and now this is 3 way conference A press line 3 key the current 3 way conference is placed on hold A enter the number of D and then press send soft key or e D answering the call A press or the conference soft key then A B C and D are now in a conference and now this is 4 way conference A press line 4 key the call is placed on hold A enter the number of E and then press send soft key or E answering the call A press or the conference soft key then A B C D and E are now the 5 way conference is built A end the call the conference is finished Conference 00 01 00 Emma Split Cancel 80 Fede sas cattrestres Note 1 If C does not answer the call A can back to continue the conversation with B 2 Once A hangs up the call the conference is ended while if B or C drops the call A amp C or A amp B conversation continues 3 The conference feature is not available on all servers For more information contact your system administrator
77. nced Attended Transfer When you use this feature you can G 1 Press Ce or transfer soft key during the conversation the call is on hold now o Transfer to 217 Emma K 217 220 K 201 Transfer JUL 2 Enter the number that transfer to and press the send soft key or G 3 Start the second conversation press Ce or transfer soft key then transfer completed NOTE To transfer calls across SIP domains SIP service providers must support transfer across SIP domains Blind transfer will usually use the primary account SIP profile Semi Attended Transfer 77 Vette sical restos 1 Press CC or transfer soft key during the conversation the call is on hold now 2 Enter the number transfer to and then press a then you can here the ring tone 3 Press C or the Tran soft key and now the Semi attended transfer completed BLF Transfer 1 Seta Programmable Key or line key is set as BLF For how to set BLF please refer to BLF 2 Press C or transfer soft key during the conversation the call is on hold now 3 Press BLF key then realize blind attended and Semi Attended Transfer Hold transfer on hook 1 Setting gt Features gt Transfer Setting Hold Transfer On Hook ON 2 A place a call to B B answer A press the hold softkey and place a call to C A cancel the call when C is ringing or answering then C and B in the same call and the transfer is successful Do Not Disturb Ho
78. nfiguration Then you can press the local group key to access the pre defined contact group in the local directory quickly Home Account Network Setting Directory Management oe Key Type PT Aerated EXP KEY Key3 N A faccomtat Keyd N A eones BLF Kas NA E e BLF setting require a phone restart Keys N A e faecotTi kez Wa f a faccomtil Key8 M A e a Key9 N A faccomt y Key10 N A fi 7 SaveSet XML Group When use the XML Group feature press the key and enter the Remote Contacts interface quickly To configure the XML group via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the XML group in the type field 109 al te k Function Key Features Settings 4 Press or Save soft key to save the configuration To configure the XML Group via Web interface 1 Click Function key gt Memory Key 2 Select the desired Key and select XML group in the Type 3 Click the _SaveSet_ to save the configuration Home Account Network Setting Directory Management account t Key Type Programmable y ype Key Key2 N a m Tay y The free function key Type Speed Dial BLF Key Eventintercom URL EXP KEY Key3 N A X account li keys WA aS kaa ft A Ke5 MA V e
79. on 123 Ha te k Function Key Features Settings Home Account Network Setting Directory Management Keyi Public Hold v Account t o Key Type oe ah _ s The free function key Type Speed Ke ey N A m ed Account 1 ew e free function key Type Spee Key A ae Dial BLF Key Event intercom URL EXP KEY Key3 N A v account Ii Key4 WA X account E BLF Keys N A ra CE raai i BLF setting require a phone restart Key6 N A ms account ld Key7 N A Ai account li Keys N A o account i Keya N A X account H Key10 N A X account ie Private Hold The key can be configured as a private hold key During a conversation all members belonging to that particular SLA group can use this key to hold the call but only the initiator can resume the call To configure the Private hold via phone interface 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Private Hold 4 Press or Save soft key to save the configuration To configure private hold via Web Interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select Private hold in the Type 3 Click the _SaeSet rutton to save the configuration 124 lal te k Function Key Features Settings Home Account Network
80. on 1 0 3 82 or later To configure the hot desking via phone interface 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the hot desking 4 Enter the display name in the value field 5 Press O or Save soft key to save the configuration To configure the hot desking via web interface 126 lal te k Function Key Features Settings 1 Click Function keys Memory Key 2 Select the desired Key and select hot desking in the Type 3 Enter the number in the value field 4 Select the desired account from the pull down list of Account field 5 Click the E to save the configuration To use the Hot desking feature on the user interface 1 Press the Hot desking key when the IP Phone is idle 2 Enter the Extension number and password HotDesking 1 User Name Password Cancel Delete Save 3 Click Save softkey You can see the account information which has changed Note This feature is not available on all servers For more information contact your system administrator ACD Pending ACD feature is often used in offices for customer service such as call center The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportunity T
81. on Confirm Password Max length 26 Trusted CA Trusted CA you can import TLS certificate file Server CA here me Note When you use the web interface user name admin password admin default 30 Fettek tase setting configuration Basic Network Setting Htek IP Phone support three mode of Network DHCP Static and PPPoE The default mode is DHCP it will obtain IP address and other information automatically If your phone cannot contact a DHCP server for any reason you need to configure a static IP address manually When switch DHCP Static IP and PPPoE to each other or change the Static IP on webpage it will show the warning of restart as following Network settings have been changed Are you sure resootthe phone to save changes wE WAN Port To configure a static IP address via phone interface 1 Press Menu gt Setting gt Advanced Settings password admin gt Network gt W ANPort gt Static mode 2 Enter the parameters IP Netmask Gateway Pri DNS primary dns sec DNS second DNS in the corresponding fields Static mode 1 IP 192 168 0 104 Netmask 290 299 209 0 3 Gateway 192 168 0 1 4 PADNS 216 27 135 1 Sec DNs Cancel 3 Click Save and restart the phone 31 Fettek asi setingcontguration System will restart are you sure Press the Save soft key to accept the change or the Cancel soft key to cancel If you are using an XDSL modem you can connect your ph
82. one to the Internet via PPPoE mode You can seta WAN port to be a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user name and password To configure PPPoE via phone interface 1 Press Menu Setting gt Advanced Settings password admin gt Network gt WANPort gt PPPoE mode 2 Enter the User ID and password 3 Click Save and restart the phone PPPOE mode 1 User ID 02992369942 2 f Passwoa rd CEE Cancel To configure DHCP via phone interface 1 Press Menu gt Setting gt Advanced Settings password admin gt Network gt WANPort gt DHCP mode 32 Faldtek baste setting configuration 2 Click Save and restart the phone To configure Network via web interface 1 Click Network Basic 2 Select the desired Type DHCP Static or PPPoE 3 Filled the necessary information 4 Click the SaveSet and restart the phone Home Account Function Keys Setting Directory Management e WAN NOTE DHCP Advanced DHCP DHCP HostName s The network configuration will be DHCP Domain acouired from DHCP server DHCP Vendor Class ld E re Static IP Address DHCP User Class Specify the IP address Subnetitask Static IP Address Default Gateway Primary DNS n R Secondary DNS fields manually IP Address io Wo Mo Wo Subnet Mask w Ho Ho Ho PPPoE e ISP if Default Gateway io o 0
83. or delete an entry from the call history list You should enable the history record feature in advance To enable the history record feature via phone interface 1 Press Menu gt Feature History Setting 2 Press and or Switch soft key to enable History record 3 Press Save soft key to save the configuration History 1 History Record Enable Switch To check the call history via phone interface 1 Press the History soft key The LCD screen displays All Calls list 2 Press Right or Left Key to switch among All Calls Missed Calls Received Calls Dialed Calls and Forwarded Calls 3 Press to select the desired entry 4 Press the Option soft key and then select Det ail from the prompt list 5 The detailed information of the entry appears on the LCD screen 58 Fettek asi seting configuration All Calls Wo gt 219 719 213 213 1 Detail 214 214 2 Add to Contacts 215 215 3 Add to Blacklist 216 216 4 Delete all 217 217 Cancel To delete an entry from the call history list via phone interface 1 Press the History soft key 2 Press Right or Left Key to switch among All Calls Missed Calls Received Calls Dialed Calls and Forwarded Calls 3 Press UP or DOWN key to select the desired entry 4 Press the Delete soft key To delete all entries from the call history list via phone interface 1 Press the History soft key 2 Press Right or Left Key to switch among All Calls Missed Calls
84. ort the configuraion files to gt backup the settings and could import Restore Xml Configuration all the settings after reset Trusted CA Download Device Bin Configuration Download Bin File System Log Restore Bin Configuration Browse There are two methods to export the a y Browse system log Local or Server Restore Bin Configuration Tools Restart System Log Downes system tog C Bomoa Syslog Server Syslog Level NONE vV To Restore a configuration file 1 Click Management gt Configuration gt Restore configuration 2 Select the xxx bin or xxx xml file and then Click the Restore Bin Configuration then IP Phone will reboot Home Account Network Function Keys Setting Directory Pawon Configure File NOTE Upgrade Download Device Xml Configuration Download Xmi File Configure File Auto Provision Restore Xml Configuration _ Browse Export the configuraion files lo gt backup the settings and could import Restore Xml Configuration all the settings after reset Trusted CA Download Device Bin Configuration Download Bin File System Log Restore Bin Configuration Browse There are two methods to export the Server CA system log Local or Server Restore Bin Configuration Tools Restart System Log Reboot Download System Lo Syslog Server Syslog Level NONE Vv Cane 134 Fedgek Troubleshooting Troubleshooting Why is the phone LCD screen blank
85. ossible For users who do not have a local firmware upgrade server gt Hanlong s latest firmware is available at http www h tek com Support Firmware Download gt Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment To upgrade manually via the Web configuration interface 1 Click Management Upgrade 2 Click Brower or the blank 3 Select the firmware fw8xx rom and then click Upgrade Home Account Network Function Keys Setting Directory PASIAN image Version NOTE Major Version IMG 1 0 3 77 2015 01 22 17 41 00 Image Version Auto Provision Minor Version IMG 1 0 3 74 2014 12 27 11 39 00 Show the information of the two system image version Configuration Reset To Factory Reset To Factory Reset To Factory Trusted CA ROM Firmware Upgrade Browse Reset all the settings of the phone to faul fi Tools Restart one simple operation for restart the Restart voip application Reboot Configuration File To download configuration file 1 Click Management gt Configuration gt Download Device Configuration 133 e 4tek Upgrade 2 Then you can get a file cfg bin or cfg xml Home Account Network Function Keys Setting Directory Basswortl Configure File NOTE Download Device Xml Configuration Download Xml File Configure File Auto Provision Restore Xml Configuration Browse Exp
86. otes 135 Troubleshooting logout Home Account Network Function Keys Directory Management Preference Select Country Custom x NOTE Features Dial Tone f1 3500 13 2 440 13 c 0 0 Select Country BLF Settings Ringback Tone pi 440 19 2 480 19 c 2000 4000 Choose ihe cobh you ard r n z custom mode you can write the Busy Tone ffi 480 24 f2 620 24 c 500 500 tones mahua inthis tomat Reorder Tone 1 4800 24 2 620 24 c 250 250 Confirmation Tone 13506 1 1 2 440 11 c 100 100 100 100 100 100 Call Waiting Tone f1 440 13 c 300 10000 300 10000 0 0 Date amp Time SMS Action URL Sofikey Layout How to download XML Configuration Click Management Configuration gt Download Arn File How to Import Trusted CA certificate Click Management Trusted CA Home Account Network Function Keys Setting Directory Password Upgrade Auto Provision 2 If you login as an administrator you can modify admin s password here Configuration 3 t 4 k Trusted CA you can import TLS certificate file 5 P here Server CA 6 Tools 7 al Restart 8 Reboot 9 10 ke Beste import Trusted Browse Cerificate Files Import Trusted Certificates Trusted Certificates Default Certificates Custom Certificates All Certificates 136 atek Troubleshooting How to Import Server CA certificate Click Management Server CA
87. re emergency call via web interface 1 Click Setting gt Features gt Phone Lock 2 Enter the emergency services number in the Emergency field 66 Felttek ter tear settings 3 Click SaveSet to save the configuration logout Home Account Network Function Keys Directory Management Preference Forward z NOTE _ Do Not Disturb Forward BLF Settings HotLine This feature allows you to forward an incoming call to another phone Date amp Time Transfer Settings number Ti Call Pickup ites Target SMS The number to which the incoming calis will be forwarded Keypad Lock All Keys Action URL mee a Phone Unlock Pin 0 1 Sdigial 6 oe Be On Code Softkey Layout Auto Lock Time Outi15 3600s 15 The code that will be sent to PBX when itis swtiched On Emergency 110 119 120 Off Code Call Waiting The code that will be sent to PBX when itis switched Off Alert Ring _ Auto Redial LED Status Setting The LED Status setting mainly defines the power indicator LED To configure LED Status via web interface 1 Click Setting gt Preference 2 Select Yes or No for Power Status Ringing Status Miss Calls Status and Voice Message Status 3 Click for the setting For the LED status description see LED Instruction Power Indicator LED 67 Fetter features settings LED Status Setting Power Status Yes Ne Ringing Status Yes O No MissCalls Status C Yes No Voice Message Status
88. rget number 4 Input the content of SMS and click Send Home Account Network Function Keys Preference e s Account Account 1 Features Number 832 BLF Settings Where are you Date amp Time Tones Message Action URL Softkey Layout To send SMS via phone interface 1 Click Menu Message Text Message gt Set SMS 2 Enter the contents in the white field 3 Press the save button 4 Select the account from which account the SMS sent 5 Enter the target number to which account the number sent Function Key Features Directory Management NOTE SMS Number Input the phone number which you are going to send message to 118 4tek Function Key Features Settings 6 Press the Send button Set SMS Memory Key To configure the SMS via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select the SMS in the type field 4 Press O or Save soft key to save the configuration To configure SMS via Web Interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select SMS in the Type 3 Click the _SaveSet_ to save the configuration Record With record feature you can record calls by pressing a record key on the phone To configure the record via phone interface 1 Press Menu gt Features Function Keys
89. s and or press key to select the Prefix in the type field 107 Ha te k Function Key Features Settings 4 Enter the value with with number that you want to set as prefix 5 Press o or Save soft key to save the configuration To configure the Prefix via Web interface 1 Click Function key gt Line or Memory key 2 Select the desired Line or Memory key and select Prefix in the Type 3 Fill the value 4 Click the _SaveSet_ to save the configuration Then when you press this key the set value is input directly Home Account Network Setting Directory Management Ii erea Tlie e e a Account Pickup Code NGHE Da Memory Ke A Key1 Line X Account 1x Programmable Key Key2 Line Account ily EXP KEY Key3 Line a Account 1 r Local Group When use the Local Group feature press the key and enter the local Contacts interface quickly To configure the Local group via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and or press Key to select the Local group in the type field 108 Ha te k Function Key Features Settings 4 Press o or Save soft key to save the configuration To configure the Local Group via Web interface 1 Click Function key gt Memory Key 2 Select the desired Key and select Local group in the Type 3 Click the Saveset_ save the co
90. ss 15 Hardware Components Proview erene sinan E REE EA E EA 15 leon POV OW eenia a E E E a 18 EEO VAS OC O a E A E E E 22 Poer eaor CE era E E E E 22 Line LED Line or Memory Key Set as Line sersssriissrontssisssisssarnasrorarocsssnrnsetanitaiosssa 22 BLF or BLF List Key LED Line Memory Key set as BLP eeeeeeeeeees 23 Shared Line Key LED Line Memory Key set as Shared Line cc ceeeeeeeeeeeeeeeees 23 OSE IR E EET T E A A AA T T 23 o ISS VIS UIC U1 ON a A A E A T A A A 24 EE EE E E E E E E E E E E ES E uses 25 Memory Key Function OV Ci V1 WV seisseen lienet ee Cue ten besa einni ER EErEE 27 Basic Seting OC MIG Ural OM 525s5 assessaics sercasinsseneaiaoaaanateveanaaesaacaesavetsaaedbananasaianaoss ESEO 28 IVY 2 TO E eese a EEEE E EER E E EE S EO EE S ESEE E EEE ES 28 Admimsiator PASS W ORO sasienedsrosstshneavannssannsted annactodarcnabsdaenaanos ynasiedocouaedsenuabebaunasmesananshedabeeise 29 Basie INC BW Ol eS gt ccna cc iie sat E inns oh sduneans bide E 31 NIN A OU sore ss E ETEN A T satan E A A NTEN E E 31 POPO E E E E E E 33 Dis piiy ModE eneen E E 36 MAIN UAC e E E E E E E A 37 Lae a D AG ee E E E E E E E 38 ISMN TONO ee E A E E AS 42 VONMI esra E E E E iaenpasnuauaseas tauanoek amnuamsbeunaunmrounsoatannpeticernneentouancusts 45 Ve a E E E EN 47 C I E E E 48 lmtek cot comtent ESTAS Oe VY a A E AE E EAN EAEN EENE EEN 51 AC SAG eoe canoes agtevseauonanesenchioeesnone E E 51 Ome Pa A eta cxccectaceeeecaesasstana
91. ssseccesseecesseecesssesessseeessseeeaes 95 TAME bapa P E E E T sans EAP AO O E 95 PP D E E T E E A E E E T E E E 95 POP E E E E E E E 96 BODE E o A A E A E E 98 VOICE M OSSIE esi E E E E O E E R aaheandlebaaniaeds 100 DETE RU a E E E E E E 101 e 4tek Table of Content OU A A raster dete ceecenene sacar tdesteuesdeusataaesenccatea nada secesenesdceeadaateneeceadaesatentsunacaeaeeeetasece 102 CLP E oe E 103 D O e E E EEA A EE 104 DIMP aen a E E E E E E E E E 106 P E E E E A 107 NO alll Erai a PE A AE E T E E E E E T 108 p TELE Eii o EEP EE AE ETAETA E A EEA AE 109 COAT arera E T E T E E E E 110 2 ME BON SOT aa E E E 111 Proa deo CrO E E 112 OT E AE E A A O A E 113 FON e E E E E E E A R E 114 Abre CC TE EAE A A E A E EIE A NA E E A A A 114 PO ee E E T T E E T E E 115 E eE E E EEN 116 NIN D E N E E E T 116 PRC i E EE EEE ETT EEE AE IEE ATE E EE E IEEE TE 117 SNE E E E E A E A E E eee 118 SMG 911 oE E E E E 118 SEE DIVES Memory Rey sorrire iue era ar e eerueo nuE Orue Erue 119 KCO A A E E A E A A E nee 119 URCE COU e E E sesaanarauaeavad muacanaawanatancusnepasdaieet 120 PO 1 a EEE EES E ESE E E SE EES ES 121 SIES A E To o E E PREE E E T E E E E EAEE E 122 Pob E or hear ene nen rrr terme er ney erent ere net ee eer er eee 123 IA VAS WONG ccspsc ae sapsacrensuneonsnovetsuy cua sauavasshauasenteeuavowseses vauteas sn estona ne ocavonshauecauaeaaavanencmssoneeesioe 124 RIES ING E A E E A E AE AE A A NT 125 Hot DCS IAG sopriora e iaar roiu
92. t 1E Key Type Programmable Key Key2 N A Account 1 The free function key Type Speed Dial BLF Key Event intercom URL EXP KEY Key3 N A v Account 1 gt Key4 N a m Accont 27 BLF Kays N A a D Account 317 31 gt Fo BLF setting require a phone restart Key6 N A v Account Key7 N A X Account 1 gt Key8 N A Account lt Key9 N A X Account i Keyi0 N A Account I gt For More information for Call Park please see Call park note on http www h tek com Line Key Intercom When use the intercom feature you can quickly get access connect to the configured one To configure intercom feature via phone interface 104 Ha te k Function Key Features Settings 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 2 Press and or press key to select the intercom in the type field 3 Enter the intercom codes followed by desired number 4 Press o or Save soft key to save the configuration Then the selected Line or Memory key will work as intercom To configure Intercom feature via Web Interface 1 Click Function keys Line or Memory key 2 Select the wanted Line or Memory key 3 Enter intercom codes followed by desired number in the Value field 4 Select the Account ID 5 Click the _SaveSet_ to save the configuration logout Home Account Network
93. t Message view and set Display Mode Display Wallpaper Screensaver Factory Function System Restart Others Device Reboot Pcap Feature 4tek Getting Familiar with Your Phone Memory Key Function Overview BLF List Call Park Local G LD Group It g 0 cal L Forward 27 YF lstek Basic Setting Configuration Hold Group Listening aia pees eater DND Call Return Record Basic Setting Configuration This part will mainly introduce the basic configuration as the Time Language and Volume Web Login 1 Get the IP address Press Menu Status Information 28 Fettek baste setingcontiguration Information UC860 192 168 0 104 DO 1c 1 1a 6b 6c l Firmware IMG 1 0 3 62 2014 08 16 11 Firmware BOOT 1 0 3 34 2014 03 21 14 Language Back 2 Input the IP Address in the web browser 3 Input the user name default is admin password default is admin 4 Login successfully Account Network Function Keys Setting Directory Management e Version gt NOTE Product Model UC860 f Version Firmware Version BOOT 1 0 3 35 2014 10 16 13 22 00 tL Shows product type and the MG 1 0 3 74 2014 12 27 11 40 00 version of firmware ROM 1 0 3 74 2014 12 27 15 11 00 DSP 8 1 6 Patch 1 0 0 Account Status itt shows the registered status of accounts e Account Status Account Registered
94. tLine Transter Settings Blind Transfer On Hook On Ott Sem Attended Transfer on Of Attended Transfer On Hook S Ori of Transfer Mode via DSSkey Attended Transfer Y Hold Transfer On Hook On Ott Call Pickup Transfer to New Call via web interface 1 Click Setting Feature 2 Select Transfer Mode via DSS key gt New Call 3 Select the desired Line or Memory key and select Transfer in the Type 78 Fede Bas cattFestres 4 Enter the phone number in the Value field Do Not Disturb HotLine Transfer Settings Blind Transfer On Hook n Off Semi Attended Transfer S On Off Attended Transfer On Hook n Off Transfer Wlode via DSSkey Attended Transfer Y Attended Transfer Hold Transter On Hook New Call Call Pickup Phone Lock Home Account Network Setting Directory Management NOTE Key1 530 Account 1 f Key Type Recount 1 e The free functidn key Type Speed a Key2 N A ad EEOAE Dial BLF Key Event Imtercoam URL EXP KEY Key WA v Account 1 Key4 N A Account 1 BLF Line Key Programmable Key5 N A T re 4 Erein ji aa BLF seiting require a phone restart Key6 N A E s i Key N A h f l e Koy NA O r a Keys N A W a o iaa a Key10 N A W a a fio NOTE if the person that wanted to be spoken to do not want to answer the call then the person that answered the coming call could use this function Call Confere
95. tting Management Contact ESR Hangup NOTE Remote Phone ee 3 7 T i Iaf Index Display Name Office Mobile Other Account A l Book kunpa enbe Mites Add Contact Blacklist Call History Nancy Aah O Fill cut the contact information User aa shouldn t lesve contact rame blenk LOAP Broad Soft Delete Contact Blacklist Select the contact youl want to deteta Pe inthe gidand then press ihe button Callog Detect ta contin Mult Cast Paging Move to Contact blacklist Chose the contacts you wank io meve in ihe gndland press the button move to Contar Blacki to mowe th n Upload Photo swe Dae The erst er rei adis jpg or bmp and the eize shoud be lacs than 128 128 Import Browse the Tle in KVU forma Export Click Export button and oeste file with whose mame you prefer io Export Phata Co Mee B To add contacts into blacklist To add blacklist manually via phone interface 1 Press Menu Directory gt Blacklist 2 Press Add soft key 3 Enter the necessary information as Name Phone number 4 Press save soft key or to add the contacts successfully To add blacklist from history via phone interface 1 Press History soft key or press Menu gt History gt Local history 2 Press and o to select the targeted one 3 Press Option soft key Add to Blacklist 4 Edit the necessary information as Name Phone num
96. wanted Line or Memory key 3 Press and or press key to select the zero touch 4 Press O or Save soft key to save the configuration To configure the zero touch via web interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select zero touch in the Type 3 Click the Savest fouton to save the configuration To use the zero touch feature on the user interface 1 Press the zero touch key when the IP Phone is idle 2 The IP Phone will enter the WAN Port interface you can change the WAN Type by pressing the Navigation keys 3 Press the Next softkey to enter Network interface then you can configure some information 4 Press the Next softkey again you can configure auto provision information 5 When you finish the setting you can press the OK to accept the changes Note This feature is not available on all servers For more information contact your system administrator 129 leJatek Upgrade Upgrade Factory Reset To set Factory Reset by phone interface 1 Press Menu gt Setting gt Advanced Setting default password admin Factory Reset 2 Press OK soft key in the warning page To set Factory Reset via web interface 1 Click Management Upgrade 2 Click Reset To Factory and then confirm the setting Home Account Network FunctionKeys Setting Directory Password Image Version NOTE Major Version IMG 1 0 3 74 2014 12 27 11 40 00 Image Version Auto Provis
97. web interface 1 Click Network gt Basic 2 Select As Bridge 3 Click aveset and the phone will reboot automatically PC Port As Bridge ond 34 Fettek baste setting configuration To configure Router via web interface 1 Click Network Basic 2 Select As Router 3 Fill the IP address and other necessary information 4 Click saveset and the phone will reboot automatically e PC Port _ As Bridge Connect to Expansion Module As Router IP Address 192 168 22 1 Subnet Mask 255 255 255 0 IF Lease Time 24 DHCP server Disable DMZ IP To configure PC Connect to Expansion Module via web interface 1 Click Network Basic 2 Select As Connect to Expansion Module 3 Click Save cel and the phone will reboot automatically 35 altek e PC Port C As Bridge Connectto Expansion Module 1 As Router IP Address subnet Mask IP Lease Time DHCP Server DMZ IP Display Mode Basic Setting Configuration 192 168 22 1 200 200 200 0 24 Disable This phone support two Display mode Text and Icon Icon Mode all Items are shown same as the main with Icon Text Mode Only the 8 main item shown as Icon and others all text description To Configure Display mode via phone interface 1 Press Menu Display gt Display Mode 2 Select Text or Icon 3 Press Save soft key to save the configuration To Configure Display mode via web interface 1 Login web interf
98. y is configured as DND key you are allowed to active the DND function immediately when you press it and the phone is to reject all incoming calls automatically Press it again to 116 4tek Function Key Features Settings deactivate DND mode To configure the DND via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Memory key 3 Press and key to select the DND in the type field 4 Press or Save soft key to save the configuration To configure DND via Web Interface 1 Click Function keys gt Memory Key 2 Select the desired Key and select DND in the Type 3 Click the _SaeSet outton to save the configuration To enable DND feature Press the DND soft key when the phone is idle status and then DND icon shown on the LCD To disable DND feature Press the DND soft key again and then there is no DND icon on the LCD Redial If the key is configured as Redial key you can redial the last placed call from the IP Phone To configure Redial via Web Interface 1 Click Function keys Line key Memory key 2 Select the desired Key and select redial in the Type 3 Enter the Label displayed on LCD 117 ml tek Settings 4 Click the _sa08et patton to save the configuration SMS Send SMS To send SMS via web Interface 1 Click Setting gt SMS 2 Select the account from which account the SMS sent 3 Enter the ta
99. y to select the BLF in the type field 4 Enter the targeted Value Number 5 Press and or press key to select the Account ID 6 Enter the Pickup Code 7 Press O or Save soft key to save the configuration To configure a BLF key by web 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select BLF in the Type 3 Enter the monitored phone number in the Value field 4 Select the Account ID 5 Filled the Pickup code 6 Click the _SaveSet_ to save the configuration 97 Function Key Features Settings Home Account Network Setting Directory Management NOTE Line Key BLE sw jeso kccount we e Key Type cr a a cee ME sels ry EXP KEY Keys WA ow fheeount 1 Key N A Account 2 gt BLF al lt 2 Ses BLF setting require a prore restart Key N A sH Account 1 Key7 N A 7 Account 1 Key8 N A eN KeyS WA ov Account t Key10 N A iek Note This feature is not available on all servers For more information contact your system administrator After setting the BLF key do not need to restart the phone BLF List To configure BLF List via web interface 1 Login and click Account 98 4tek Function Key Features Settings account Active Mo Y Yes Primary SIP Server as lop broadworks net Y Failover SIP Server T Second Failover SipServer T Prefer Primary S
100. ypad DTMF Tone 3 Click the _Saveset_ to save the configuration keypad DTMF Tone 2 n Off w To configure the DTMF via Phone Interface 1 Press Menu gt Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 106 Ha te k Function Key Features Settings 3 Press and or press key to select the DTMF in the type field 4 Enter the value with the Desired DTMF number 5 Press o or Save soft key to save the configuration To configure the DTMF via Web interface 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select DTMF in the Type 3 Kill the value with the Desired DTMF number 4 Click the _Saveset_ to save the configuration Home Account Network Setting Directory Management eae 9 ee Memory Ke indie Key Line X Account ily Programmable i Key Key2 Line v Account 1m EXP KEY Key3 Line v Account 1 Key4 DTMF 123456 Account 1 Prefix If the key is configured as Prefix key you can set the number prefix e g Before the number plus 9 then you don t input 9 press the key and 9 will display on the LCD interface To configure the Prefix via Phone Interface 1 Press Menu gt Features Function Keys Line or Memory keys as Function Keys gt Memory key1 for example 2 Select the wanted Line or Memory key 3 Pres

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