SNOM300 USER MANUAL
Contents
1. Settings Show identity index on oft Manual Show call status info e off Advertisement on off snom rosie Con orr SOUR NES Target O O Web Interface Language Select English Language Select English Number Display Style Select Number Tone Scheme Select Japan Click Apply to save changes 6 On the Setup options select Advanced Advanced Settings p Operation Home Directory Preferences Speed Dial Function Keys Identity 1 Identity 2 Identity 3 Identity 4 Action URL Settings Certificates Software Update Status System Information Log SIP Trace DNS Cache Subscriptions PCAP Trace Memory Settings NTP Time Server Enter ntp jst mfeed ad jp Network Behavior Audio Network DHCP DHCP ignore list IP address Netmask Host Name IP Gateway DNS Domain DNS Server 1 DNS Server 2 Time NTP Time Server NTP Refresh Time sec Timezone NTP Refresh Time sec Enter 3600 Timezone Select preferred time zone Click Apply to save changes A Some settings are not yet stored permanently Save View Changes QoS Security Update Oon Cort aia O 255 255 0 0 O jO 201 sd 72 21 01 JO B s 8 8 JO 3600 O O 9 Japan Tokyo Advanced Settings 7 On the Setup options select Advanced then click Audio _ Operation Horne A n i Some settings are not y2. A Some settings are not yet stored permanently Save View Changes Directory Setup Login SIP NAT RTP Preferences Speed Dial Login Information Function Keys Identity active on off Identity 2 Account ssl Password ee ooo O Registrar login sever ja C Outbound Proxy lloginserver J Advanced Certificates Failover Identity None cal D Software Update Authentication Username Status Mailbox 29 O System Information Ringtone Ringer 1 BLY a Custom Melody URL P m ROR Display text for idle screen 803 DNS Cache an Ring After Delay sec E Subscriptions PCAP Trace Record Missed Calls Jon off Memory Record DRN Calls Jon off Settings Record Received Calls Jon off Manual Apply Re Register Play Ringer 3 n om Remove Identity Remove All Identities VoIP phones Display Name and Account Enter Unique ID Password Enter Registered Password sent thru mail If you changed password enter your new password Registrar and Outbound Proxy Enter Login Server Authentication Username Enter Unique ID Display Text for Idle Screen Enter Extension Number Click Apply to save changes Click Play ringer to confirm your ringing tone You can also listen through your device and make sure to check the device s volume 4 On the Setup options select Identity 1 then click NAT Operation Home Directory won se Rat a Preferences Speed Dial NAT I
3. Do not insert metal to the opening or drop the product If in case a metal is inserted to the device unplug the device and contact the dealer The device may malfunction cause electric shock and fire Do not pour water or any foreign object inside the device If in case water or any foreign object is poured or inserted to the device unplug the device and contact the dealer Do not touch the device when lightning occurs This may cause electric shock Do not use in bathroom or shower room The device may malfunction cause electric shock and fire Don t place in a damp dusty or direct sunlight The device may malfunction cause electric shock and fire O OOOO This device is not waterproof If in case water entered the device unplug the device and contact the dealer A CAUTION Do not place near the kitchen table or humidifier or near oil and moisture The device may malfunction cause electric shock and fire Do not place in humid and dusty area The device may malfunction cause electric shock and fire Do not place in extremely cold place or place with unstable temperature It may cause explosion Do not place in unstable or shaky place If the device falls it may collapse it may cause injury or explosion Use after checking if foreign matters are attached to the speaker of the handset Thumbtacks pin stapler wires and other metallic object may cling to the magnet of the speaker so please be caref
4. the Setup options select Function Keys Function Keys Operation Home A Some settings are not yet stored permanently Save View Changes Directory Key Settings Preferences Speed Dial On this page you can specify the settings for programmable keys on your snom phone Use Context to specify the identity context for that key e g this identity will be used to subscribe for a particular extension Type will select the actual functionality of a particular key Identity 1 In the last argument field Number the actual telephone number sip url dtmf sequence action url or key type can be stored Please Identity 2 refer to your phone manual for more details Identity 3 Identity 4 Action URL Settings Advanced Certificates Software Update Prev Outgoing ID Next Outgoing ID E Status System Information Log SIP Trace DNS Cache P1 Active Subscriptions PCAP Trace Memory l Settings G Manual snom VoIP phones Call Lists g Retrieve g a None a Menu Redial Line P2 Active P3 Active P4 Active PS Active P6 Active Line Key Event a gt 64 Key Event Directory DTMF Cr gt 4 gt ee 4b a gt 4 4h 4h 4h 4k a a a Function keys L1 and L2 Device s extension channel Both lines can be used simultaneously Redial Press to call the previous dialed number Directory Phonebook Transfer Transfer button not supported by our service Put the ot
5. 35 SIP f bin Click Load to load the firmware It takes few minutes to load the firmware Please do not unplug or disconnect the device during firmware loading The Phone is delivered with preinstalled software firmware which allows operating your phone flawlessly If you require updating the phone s firmware please follow the instructions above Disconnected Network displayed during an outgoing call e Currently used version is not updated e IP address in the web browser and device does not match IP address http IP address of the device dummy htm settings savec amp zip _frag_enable on e Firmware may not be updated Configuration of settings depends on the version of the device Safety Precautions This manual contains precautions to assure user s safety while using this product If the precautions are disregarded the extent of consequences is presented below WARNING CAUTION OOO YOO This indicates that ignoring or mishandling of this notice might result to death or serious injury to the person This indicates that ignoring or mishandling of this notice might result to harm to the person A WARNING Immediately unplug the device from the power supply if there is a strange smell and smoke Don t use the device and immediately contact the dealer for repair This may cause fire or explosion Do not disassemble or modify The device may malfunction cause electric shock and fire
6. SNOM300 USER MANUAL Thank you for purchasing Snom300 Make sure and acknowledge that you have read this manual before using Snom300 Package Contents 1 Main Case 2 Handset 3 Handset Cable 4 AC Power Adaptor 5 Quick Start Guide manual Disclaimer This document is subject to change without prior notice A possibility of noise broken voice or disconnection may occur because of customers or our network environment We cannot guarantee the quality of voice The company assumes no responsibility on the difference of call or voice quality when the hearing acuity of individuals is concern The company assumes no responsibility when it was used outside Japan As for SNOM300 regular server maintenance you may experience temporarily service stops without prior notice The company assumes no responsibility when the customers caused the phone primary source of malfunction or breakdown Maintenance Cleaning Please use soft dry clothes to clean the device Don t use wet clothes Don t use volatile chemical like benzene or thinner since they can damage the device If you want to use a chemical wipe please read the cautionary notes before using it Connection Method 1 Connect the handset cord in the handset and connect it on the main body 2 Plug the Ethernet network cable into the RJ 45 connector labeled Net and plug the other end into the network side to establish a data link 3 The second RJ45 c
7. Timer Support RFC4028 SIP Session Timer s SIP Dirty Host TTL s SIP Max Forwards ENUM Suffix Retry interval after failed registration s Use user phone Publish Presence Refer To Brackets Require PRACK Send PRACK Offer GRUU Offer MPO Use Outbound Use SIP Compact Headers Listen on SIP TCP port Time Support RFC4028 Select OFF Click Apply to save changes SIP RTP 8 On the Setup options select Advanced then click SIP RIP A Some settings are not yet stored permanently Save View Changes QoS Security Update eon off on bff on off eon off 2 Oon off eon off Con Gof Con off on off on off 9 On the Setup options select Advanced then click Update Advanced Settings Operation doaki A Some settings are not yet stored permanently Save View Changes Directory Network Behavior Audio SIP RTP QoS Security Update Preferences Speed Dial Update Function Keys Update Policy hee une o ra ateen i Identity 1 Setting URL 7 Identity 2 Settings refresh timer Identity 3 Subscribe Config Identity 4 PnP Config Action URL Settings Apply Reset Certificates Software Update Update Policy Select Never update do not load settings Subscribe Config Select OFF PnP Config Select ON Click Apply to save changes Click Reboot to reboot the device to apply all changes 10 On
8. ation IPAdr and Press enter Check button 2 Snom300 and the PC must be connected to the same network Launch any web browser such as Internet Explorer Enter IP Address observing the format below http AP address Example If the IP address is written as 192 168 001 002 it should be entered as http 192 168 1 2 HTT Cesqenid pol ve Security Uperation Homi heacurity Adwite Dre Ary We rongy recommend thet you pecure the wed interface A order to protect your phone paiet welup remote attarks Theretnre the HTT Liser and Deeewore as wel as the dmruyirator Passware Preferences vouti he rhanged ham the elaull vale P f peed Dial Puan Kaye Mes ril y Idantty t Adminiaratar Paatwardi sd FN HE P 3 Idernty Admnigtretor Pesgword Con rmahon TOEI T LAA raty 1 idartity 4 WITP Sarvar Archon URL Sethngs Uber 7 Advanced u T eee T Certhceteg Bolawe Update Additionally you should orotect the web interface with hidden pecurty tegi eosinet remote etteckers trying to chenge phone png wie fee ea HTTP POST requests simus System information Upe hidden begs Ton off 7 ng HIF Thoe DAS Cach Predo TO Gave The GENS Fb hoan above Sisheeerr pis 14 FLAP lice Memory Prose to gora Mha warteng unti reboot ell ys Manual Press to gnore the wareng forever VoIP phones f pi 2011 ifn A 3 On the Setup options select Identity 1 Configuration Identity 1 Operation satin
9. dentity Settings Function Keys Offer ICE on off STUN server 1P addr port di Identity 2 STUN interval seconds ey Identity 3 Keepalive interval seconds ee Identity 4 Action URL Settings Apply Advanced Certificates Software Update Status System Information Log SIP Trace DNS Cache Subscriptions PCAP Trace Memory Settings Manual A Some settings are not yet stored permanently Save View Changes Keepalive Interval seconds Enter 20 seconds Click Apply to save changes 5 On the Setup options select Preferences Preferences pe Operation Home A i i Some settings are not yet stored permanently Save View Changes Directory Setup General Information Speed Dial Webinterface Language Function Keys Language Identity 1 Number Display Style Number 3 Identity 2 Tone Scheme MEENA MWI Notification Sil Identity 4 anaie Action URL Settings gsi T tale Si Advanced Use Headset Device None Certificates Use Backlight on Software Update Dim after in seconds Status U S date format mm dd on off System Information 24 Hour clock Jon Coff Log Show Clock Jon Coff SIP Trace U S dialnumber format Jon Cort DNS Cache Use Flash Plugin on oft Subscriptions Show IVR digits during connected on off PCAP Trace Global counter for Missed Calls Jon Coft Memory Active Identity Scrolling Jon Cort
10. et stored permanently Save View Changes Directory Network Behavior SIP RTP QoS Security Update Preferences Speed Dial Audio i Function Keys Mute Microphone Con off Identity 1 Disable Casing Speaker Con off Identity 2 DTMF echo on Speaker Phone Jon off Identity 3 Keytones on off Identity 4 Call Released Notification off gt Action URL Settings Silence Suppression Con off Dialtone during Hold on off Certificates Suppress ringtone during hold Jon off Software Update Holding Reminder Jon off Status Alert Info playback Jon off System Information Audio indication for Dialog Info pickup on off Log Audio Device Indicator Jon off SIP Trace Send silent RTP packets on mute on Goff DNS Cache Call Waiting Indication tend Subscriptions Casing Mic Volume 1 8 D n Handset Mic Volume 1 8 Bo sn Headset Mic Volume 1 8 5 J Settings Manual Handsfree Mode normal room Apply snom VoIP phones Call Waiting Indication Select OFF Click Apply to save changes Operation Home Directory Preferences Speed Dial Function Keys Identity 1 Identity 2 Identity 3 Identity 4 Action URL Settings Certificates Software Update Status System Information Log SIP Trace DNS Cache Subscriptions PCAP Trace Memory Settings Advanced Settings Network Behavior Audio SIP Network identity port SIP T1 ms
11. her party on hold and press Transfer then dial the destination extension number You can hang up after transferring the call Mute Hold Button Press this button to put the other party on hold music is played on the other line Menu Function Keys P5 Type Select DTMF PS Number Select Transfer Or Enter 9 When you first set configurations you only need to select from the options When you set it again you need to type the configurations P6 Type Select Key Event P6 Number Select Hold Click Apply to save changes 11 On the Operation options select Home Welcome to Your Phone Did you know that yOw Can even open doors with your snow phone Cerectory 3 yow can cutionize the oreen of your smon phone Setup Preferences Speed Dwi Furcteon Keys identity t This wed interface makes it easy for you to set your phone up correctly and to access the Ad auch more Peed more advanced features To dual nermber juat exter the curmmber m the field below You can eter srevople telephone umber a g 01140309590330 or URI ike info ancrm com idartty 2 idertty J Iceretty 4 Achon URL Sethings Dial a Number Advenced Dial Hangup Certificates Softmare Update Outgoing identity Status 7 Sat System I rfermabon Log SIP rece DNS Cache Subscnptions PCAP Trace Dgisd Numbers gt Date Tome Dur aton Coats Local iderity Nurmber Memory Settings Manuel
12. oken Registrar Con oft doped Shared Line Con ort Settings Publish Presence on bootup on off Manua DTMF via SIP INFO off Send display name on INVITE Jon off Extension Monitoring Call Pickup List Jon off sn m Extension Monitoring Call Pickup List URI Po VoIP phones Contact List Con off Dial Plan String Enter 4 0 0 9 lsip 184 1 d phone yesl You can set up the dial plan for this line here With a dial plan you can match user input digits via keyboard to specific actions like dialing using a distinct outgoing identity etc Use our service phone s extension number for transfers Click Apply to save changes 14 On the Setup options select Software Update Software Update Manual Software Update Operation ieee A Some settings are not yet stored permanently Save View Changes CtOry z You may explicitly specify which software version you want to run on this phone Fill in the http URL Preferences which is pointing to the firmware you want to use Please use only a complete http URL like Speed Dial http www snom com download share snomXXX YYY bin The phone will reboot after you press the Function Keys load button Identity 1 Identity 2 Identity 3 Manual Software Update Identity 4 Firmware http provisioning snom com dd Action URL Settings Advanced Certificates Software Update Firmware Enter http provisioning snom com download fw snom300 8 4
13. onnector labeled PC 1s for chaining further Ethernet devices without the need for a second Ethernet connection line 4 Insert the plug of the power supply into the connector labeled DC 5V and hooks up the casing into the mains 5 If you want to use a headset connect it to the RJ audio jack on the bottom shell of the phone SNOM300 SNOM300 is a phone device that can be used with our service It cannot be used as a typical phone The customer must subscribe to an Internet Service Provider to be able to use the device Customer with no broadband router feature must provide a separate broadband router Keypad Familiarization 1 Navigation key for navigation within the display menu and the phone book 2 Enter key to confirm actions selections and inputs Always press the ENTER Key after inputting the numbers dialed 3 Cancel Key to cancel actions or inputs 4 LED tor MWI Message Waiting Indicator 5 Volume Key key to adjust the volume to lower higher 6 Speaker turns the speaker on off Navigation key for navigation within the displa menu and the phone book ENTER key to confirm actions selections an inputs CANCEL key to cancel actions or input LED for MWI message waiting indication Adjusts the volume lower higher Turns the casing speaker on off General Settings 1 Verify device s IP Address Press the Navigation key Down Arrow gt Select Inform
14. rrent directory Chek here to save the current directory mn XML format Set blocked numbers in the Add or Edit Entry area Example Name Type the name of the contact Number Type the number XXX XXX XXX XXXX Server IP address Contact Type Select Deny List Outgoing Identity Active Then click Add Edit Configured number will be displayed If you wish to delete a number click Delete The Server IP address depends on your account You can also reject calls from anonymous callers The number must be registered in the device to be set as an anonymous caller Example Name Anonymous Number Anonymous XXX XXX XXX XXXX Server IP address 13 On the Setup options select Identity 1 then click SIP Setting prefix 184 You can make an anonymous call if you put the prefix 184 in Japan Configuration Identity 1 ae Operation noma A Some settings are not yet stored permanently Save View Changes Directory Login NAT RIP Preferences Speed Dial SIP Identity Settings Identity 1 Send hold as inactive Jon off D Identity 3 User picture URL e Action URL Settings RA Countrycode 2 Certificates T F o Sotas odis reacode OOo t stsCisdC Pian Proxy Require A L System Information Additional supported headers Po Log Q Value 1 0 SIP Trace a T ww O DNS Cache Auto Answer Con ort Subscriptions Long SIP Contact RFC3840 on off PCAP Trace Support br
15. snom VoIP phones Receved Cale X Date Time Duration Coss Loca Idermity humber Mesed Calls X Dete Time v ened Loca Idertrty Nurrber 2000 2011 snom AG View Call History Verify from Settings Screen Dialed Numbers List of previously called dialed numbers Missed Calls List of calls that is terminated before being answered by its intended recipient Received Calls List of calls answered by the call recipient Calls can be made with just a click from the numbers on the list Verify from the device Press Navigation Key gt Select List Missed You can also view other lists such as Missed Received Dialed To make a call select a number from the list and press Enter key 12 On the Operation options select Directory Setting Blocked Numbers ee Directory ee pm Operation Home tractor wT Name Number Contact Type Outgoing Identity Edit Delete Preferences Soecd Disl Function Keys Identity 1 E add or Edit Entry Identity 2 Number Identity 3 Number Type Identity 4 Contact Type Action URL Settings Outgoing Identity Advanced Certificates Software Update Status System Information Log SIP Trace DNS Cache Subscriptions PCAP Trace Accs Coit Settings cere snom trepe VolP phones Fename Choose File no fie selectecc 5 aso eens an a ena TABS seperated Skip first Line on Dof Loac T Delete whole dsrectory De iete Check here to save the cu
16. ul Troubleshooting Please check the troubleshooting procedure before requesting a repair If the problem doesn t get resolved please contact us General Failure Plug and Unplug from the power source Do this for few times Wait for at least one minute before plugging the device If the problem is not resolved after doing this please contact our customer support Service Please provide your number and broadband products No Ringer Sound Ethernet Cable is disconnected AC Adapter is disconnected Did you change the volume settings Did you change the settings on the display Call is interrupted by noise Are there any abnormalities in the network environment Check the connection of the Ethernet cable Check the connection of the AC Adapter Adjust the volume on the volume button Revert the changed settings Disconnect the Ethernet cable Please reboot Check your network environment
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