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User manual - COMM-TEC

1. gt pe lt P Mommands Recalls the specified preset number Do not precede this command with the symbol Syntax p paraml Parameters paraml Integer Example O N N page 176 1 9999 Mommands g r Routes an input to the specified output s Do not precede this command with the oN O symbol e D Syntax To lt r parami param2 Parameters paraml Input Channel IT 205 param2 Output ID 1 65535 Example K K e e D e page 177 Matrix Controller o4 Appendix Firmware Upgrade rele eo Information 1 Download the latest version of firmware from the Gefen Web site 2 Extract the bin file from the ZIP file 3 Access the built in Web interface and click the System tab 4 Click the Browse button and select the firmware file EXT CU LAN Log Out Firmware Update version 1 14 Browse 5 Click the Update button Firmware Update version 1 11 Browse EXT CU LAN_1 11 bin Update continued on next page page 180 6 f 8 9 Upgrade Procedure The following message box will be displayed Confirmation A WARNING Firmware update will take about 15 minutes Are you sure you want to proceed with Firmware update Cancel Click the OK button to continue Click the Cancel button to cancel the operation Another message box will be displayed i
2. front panel Front Panel user admin kayla kayla operator et page 42 Grouos 6 The selected member is now moved under the Available users list Members Search Basic Operation Name Description Access admin Administrator admin front panel Front Panel user admin kayla operator Available users Name Description Access berenice berenice admin operator page 43 Basic Operation Route Inputs to Outputs 1 Click Main tab 2 Click the desired group button Main Groups Dynamic Help Click on an input output or preset to continue Inputs Search Name Description EXT HDKVM LAN S Blu ray Player EXT DVIKVM LAN L S SigGen EXT HDKVM LAN S DSMP 1 EXT HDKVM LAN S Android om EXT HDKVM LAN S BluRay EXT HDKVM LAN S 3 Click to select an input from the Inputs list Only one input can be selected at a time If the input is already routed to one or more outputs the outputs will be highlighted in orange as shown below Outputs ID Name Description ee EXT HDKVM LAN R EXT HDKVM LAN R 1 A3 A ier Ae e i Ernman ETE page 44 CUME 4 Click to select the desired outputs under the Outputs list Outputs Basic Operation Description EXT HDKVM LAN R Ad ono EXT HDKVM LAN R EXT HDKVM LAN R 5 Click the Route button Outputs oc EXT HDKVM LAN R EXT HDKVM LAN R ro EXT HDKVM LAN R EXT HDKVM LAN R Cancel
3. IF Address 192 168 1 73 Subnet 255 255 255 0 Gateway 192 168 1 1 Save page 127 Web Interface Network gt TCP EXT CU LAN Log Out Basic Operation TCP Telnet Settings TOP Aco o EZI Telnet Port G 23 Login Message on Connect show D Authenticate on Connect Enbe BOETE sx 1 TCP Access Click these buttons to enable or disable TCP access 2 Telnet Port Enter the Telnet listening port in this field 3 Login Message on Connect Click these buttons to show or hide the Telnet welcome message at the beginning of each Telnet session 4 Authenticate on Connect Click these buttons to enable or disable login credentials for TCP access 5 Save Click this button to save all changes on this page page 128 Web Interface Network gt UDP EXT CU LAN Log Out Basic Operation UDF Settings UDP Port 50007 p Destination UDP IP Address 192 168 1 129 Destination UDP Port B 50008 on Save 1 UDP Access Click these buttons to enable or disable UDP access 2 UDP Port Enter the local UDP listening port in this field 3 UDP Echo Click these buttons to enable or disable UDP echo 4 Destination UDP IP Address Enter the remote UDP IP address in this field 5 Destination UDP Port Enter the remote UDP listening port in this field 6 Save Click this button to save all changes on this page page 129 Basic Operation 1 Web Interface Netwo
4. page 136 Momimands 6 Command Description E set udp port Sets the UDP listening port set_web port Sets the HTTP listening port a fuse telnet login Enables or disables Telnet login credentials use telnet welcome Enables or disables the Telnet welcome message 3 gt Recalls the specified preset number is Routes an input to the specified output s page 137 Mommands factory reset Reset the Matrix Controller to factory default settings The Matrix Controller must be power cycled after executing this command Advanced Operation Syntax factory reset Parameters None Example factory reset page 138 Mommands get discovery Displays the Discovery Service status Syntax get discovery Advanced Operation Parameters None Returns Integer 0 1 Description Discovery disabled Discovery enabled Example get discovery DISCOVERY 1 Related Commands set discovery page 139 Mommands get discovery mode Displays the read write mode of the Discovery Service Syntax get discovery mode Advanced Operation Parameters None Returns Integer 0 1 Description Discovery mode disabled Discovery mode enabled Example get discovery mode DISCOVERY MODE 1 Related Commands set discovery mode page 140 Advanced Operation get firmware version Displays the current version of firmware Syntax
5. get discovery page 158 Mommands set discovery mode Sets the Discovery Service mode The default value is Read Write gt Read Write This mode will permit the discovery of the Matrix Controller on the network In addition the IP settings description and other settings for the Matrix Controller can be changed using the Syner G Software Suite Advanced Operation gt Read Only This mode only permits the discovery of the Matrix Controller on the network Syntax set discovery mode parami Parameters paraml Integer 0 1 param1 Description Read Only Read Write Examples set discovery mode 0 DISCOVERY MODE 0 Related Commands set discovery get discovery page 159 Mommands set gateway Sets the gateway address The gateway address must be typed using dot decimal notation The Matrix Controller must be rebooted after executing this command The default gateway is 192 168 1 254 Syntax Advanced Operation set gateway paraml param2 Parameters paraml Integer 1 2 param1 Description 1 Control Port LAN 1 Video Port LAN 2 param2 Address Example set gateway 2 192 168 1 1 GATEWAY 2 192 168 1 1 Related Commands get gateway page 160 Advanced Operation Mommands set ip address Sets the IP address of the Matrix Controller The IP address must be entered using dot decimal notation The Matrix Controller must be rebooted after e
6. set udp port 50008 UDP PORT 50008 Related Commands get udp port page 172 Advanced Operation set web port Mommands Sets the HTTP listening port The Matrix Controller must be rebooted after executing this command The default port setting is 80 Syntax set web port parami Parameters paraml Integer Example set web port 80 WEB PORT 80 Related Commands get web port page 173 0 65535 Mommands use telnet login Enables or disables the requirement of login credentials for a Telnet session Syntax Advanced Operation use telnet login parami Parameters paraml Integer 0 1 param1 Description Disabled Enabled Example use telnet login TELNET LOGIN 1 Related Commands use telnet welcome page 174 Mommands use telnet welcome Enables or disables the Telnet welcome message When enabled the following message will be displayed at the beginning of each Telnet session Welcome to EXT CU LAN Telnet This message is enabled by default The message may be disabled for communications with some control systems Advanced Operation Syntax use telnet welcome paraml Parameters paraml Integer 0 1 param1 Description 0 Telnet Welcome Disabled Telnet Welcome Enabled Example use telnet welcome 1 TELNET WELCOME 1 Related Commands use telnet login page 175 2 _ cB oN eo To 5
7. 192 168 1 224 EXT DVIKV page 37 Grouos Removing Inputs and Outputs Removing inputs and or outputs is the opposite of adding them Removing an input or output moves it to the Available Inputs or Available Outputs list respectively making it unavailable for routing Basic Operation 1 Click the Groups tab 2 Click the Inputs Outputs tab 3 Click on the desired group 4 Start with either the Associated Inputs or Associated Outputs list The process for removing inputs or outputs is the same In this example we will remove two inputs 5 Select the desired input s p Associated Inputs Search Name IP MAC Description EXT HDKVM 192 168 1 117 00 10 91 04 EXT HDKVM EXT DVIKY 192 168 141 122 00 1C 91 04 EXT DVIKV EXT HD2IRS 192 168 1 110 00 10 91 04 EXT HDKVM EXT HD2IRS 192 168 1 111 00 1C 91 04 EXT HD2IRS 00 10 91 04 EXT HD2IRS EXT VGAKV 192 168 1 120 0 10791 03 EXT VGAKYV 6 Click the arrow icon pointing to the left Name IP EXT HDKVM 192 168 1 117 00 10 91 04 EXT DVIKV 192 168 1 122 00 10 91 04 EXT HD IRS 192 168 1 110 00 10 91 04 EXT HD IRS 192 168 1 111 00 10 97 04 EXT HD2IRS 192 168 1 121 00 10 91 04 EXT VGAKV 192 168 1 120 00 1C 91 03 page 38 Grouos 7 The selected inputs under the Associated Inputs list will be moved under the Available Inputs list
8. 6 The processing message box will be displayed while the new routing process takes effect This message box will disappear when the routing process is complete J2 Processing page 45 Routing Outputs to Inputs Click the desired output from the Output list The input that is currently routed to the selected output will be highlighted in orange under the Input list Basic Operation Outputs Search ID Ch Name Description 3 EXT DVIKVM LAN R D4 EXT HDKVM LAN R om EXT HDKVM LAN R EXT HDKVM LAN R EXT HDKVM LAN R 2 Select the desired input from the Inputs list Only one input can be selected at a time Inputs Search Ch Name Description te ExTHokvmians EXTHOKVLANS 4 EXT DVIKVM LAN L S EXT DVIKVM LAN L S 5 EXT HDKVM LAN S EXT HDKVM LAN S T EXT HDKVM LAN S EXT HDKVM LAN S 8 EXT VGAKVM LAN S EXT VGAKVM LAN S 3 Select additional outputs from under the Outputs list as desired 4 Click the Route button Outputs Search ID Ch Name Description 3 EXT DVIKVM LAN R D4 40 EXT HDKVM LAN R Al ki E EXT HDKVM LAN R EXT HDKVM LAN R EXT HDKVM LAN R page 46 Basic Operation Using Presets The Matrix Controller provides two types of presets User and Group When a user preset is created it will only be available to the user for which it was created When a group preset is created it will be available to all users In the examples below we will illustrate the creation of both a u
9. The cursor will automatically advance to the next digit in the subnet mask If an error is made use the lt or gt to move backward or forward between each digit Press the OK button to save the change For this example we will leave the subnet mask set to 255 255 255 0 Press the A or V buttons to select the Gateway setting The gateway address will be displayed Press the OK button to change the setting The first digit of the gateway address will flash page 89 Menu System 18 Use the numeric keypad to enter the desired address If one or more digits in the address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 Basic Operation The cursor will automatically advance to the next digit in the gateway address If an error is made use the lt or gt to move backward or forward between each digit 19 Press the OK button to save the changes page 90 Menu System Telnet TCP Settings 1 From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby screen Basic Operation 2 The Network menu will be displayed 3 Press the OK button to enter the Netw
10. UDP PORT 50008 Related Commands set udp port page 154 Mommands Advanced Operation get web port Displays the current HTTP listening port Syntax get web port Parameters None Example get web port WEB PORT 80 Related Commands set web port page 155 Mommands Mommands help Displays the list of available commands If a command is specified as param 7 then the description of the command is displayed Syntax Advanced Operation help param1 Parameters paraml String command Examples help AVAILABLE TCP UDP COMMANDS HELP GET IPCONFIG SET PORT MODE GET IP MODE SET IP ADDRESS GET FIRMWARE VERSION FACTORY RESET REBOOT help get_ip mode GET THE CURRENT IP MODE FOR EITHER NETWORK PORT O STATIC 1 DHCP GET_IP_MODE PARAM1 PARAMI 1 2 1 PORT 1 CONTROL PORT 2 PORT 2 VIDEO PORT page 156 Advanced Operation reboot Reboots the Matrix Controller Syntax reboot Parameters None Example reboot UNIT WILL REBOOT SHORTLY page 157 Mommands Advanced Operation Mommands set discovery Enables or disables the Discovery Service This service is used by the Gefen Syner G Discovery Tool The default value is Enabled Syntax set discovery paraml Parameters param1l Integer 0 1 param1 Description Disabled Enabled Example set discovery 1 DISCOVERY 1 Related Commands
11. 89 adding 68 IP address 86 removing 38 IP mode 86 setting 85 subnet mask 88 B IR channel o setting Packing List v i Panel layout 2 Passcode changing 29 IR remote control 8 matrix controller 105 page 188 default 10 14 Presets creating group 50 user 47 selecting 70 R Rebooting the Matrix Controller 111 Removing inputs and outputs 38 members 42 Resetting the Matrix Controller 107 Routing inputs to outputs 44 57 outputs to inputs 46 63 S Separate Mode 13 Specifications 186 Subnet Mask 88 T Table of Contents viii Technical Support iv Telnet TCP Settings 91 require password 95 TCP access 92 128 TCP port 92 128 welcome message 94 128 U UDP Settings 96 Index Upgrading firmware 780 Users creating 26 deleting 28 editing 29 overview 24 presets creating 47 Ww Web Interface groups tab inputs outputs 117 members 118 I O tab 122 login screen 115 main tab 117 network tab discovery 130 IP 126 TCP 128 UDP 129 system tab 132 users tab 122 Welcome Message 94 Destination UDP IP Address See UDP Settings remote UDP address Destination UDP Port See UDP Settings remote UDP port remote UDP access 99 remote UDP address 100 129 remote UDP port 100 129 UDP access 97 129 UDP echo 129 UDP port 98 129 Unlocking the Matrix Controller 114 page 189
12. Associated Outputs list 1 Click the Groups tab 2 Click the Inputs Outputs tab 3 Click on the desired group 4 Select the desired inputs under the Available Inputs list All available input devices detected by the Matrix Controller will be listed under the Available Inputs list Add new group Edit name description Delete group er _ Available Inputs Search Name IP MAC Description EXT HDKVM 10 5 64 197 00 10 91 04 Lan s two h EXT HDKVM 10 5 64 183 00 1C 91 03 Sender One EXT HDKVM 192 168 1 123 02 31 A4 C6 EXT HDKVM DVIKVM LA HDKVM LAN n HD2IRS LA MAC Description 10 5 64 197 00 1C 91 04 Lan s twol h 10 5 64 183 00 10 91 03 Sender One 192 168 1 123 02 37 A4 C6 EXT HDKVM 192 168 1 120 00 10 91 04 DVIKVM LA T HDKVM 192 168 1 121 00 10 91 03 T HDKVM 192 168 1 122 00 10 91 04 page 35 Grouos 6 The selected inputs will appear under the Associated Inputs list Associated Inputs Search Basic Operation Name IP MAC Description 00 10791 04 DVIKVM LA 00 10 91 03 HDKVM LAN EXT DVIKY EXT HDKVM 192 168 1 120 192 168 1 121 00 10 91 04 HDZIRS LA EXT HDKVM 192 168 1 122 7 Select the desired outputs under the Available Outputs list to be associated with this group All available output devices detected by the Matrix Controller will be listed under the Available Output
13. Disabled If this option is set to Enabled then the following message will be displayed at the beginning of each Telnet session Welcome to EXT CU LAN Telnet If set to Disabled then no message will be displayed Press the OK button to save the changes page 94 Basic Operation Menu System 17 Press the A or V button to select the Require Password setting 18 19 20 Press the OK button to edit the current selection Press the A or V buttons to select either Enabled or Disabled If this option is set to Enabled then a password will be required to connect during a Telnet session If set to Disabled then no password will be required Press the OK button to save the changes page 95 Menu System UDP Settings 1 From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby screen Basic Operation 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu page 96 Menu System 4 Press the A or V buttons to select UDP Settings Basic Operation 5 Press the OK button to enter the menu 6 The current UDP access status will be displayed 8 Press the A or V buttons to select either Enabled or Disabled This setting is used to allow or prevent UDP access In this example we will leave the IP mode set
14. Groups page 31 for information on creating groups Basic Operation 1 2 User admin Administrator Engineering Sales Tech Support Dynamic Help To start click on group to manage 1 User The user for the current Web session 2 Access level Displays the access level of the user There are two access levels Administrator and Operator 3 Log Out Click this link to log out of the current Web session 4 Group listing Displays a list of all created groups in the form of buttons as shown page 116 Web Interface Groups gt Inputs Outputs This page is used to add inputs and outputs of available KVM over IP device to each group f no groups have been defined they will need to be created If a group is created on this page the group will also appear under the Groups gt Members Cc 2 4 L U Q eo Q 74 aa GEFEN Multi Purpose Matrix Controller User admin Administrator EXT CU LAN Log Out Inputs Outputs Groups Devices assignment B Engineering Sales Tech Support Add new group Edit name description Delete group 1 Group Name Displays each group that is created as a button 2 Add new group Click this button to create a new group 3 Edit name description Click this button to change the name and or description of the selected group This button is enabled only if a group button is clicked 4 Delete group Click this bu
15. IN Quick Preset 1 button to display the selected input si FF eg ee oy ae Pest ogee ee pe LLB YT PLAT ieee e s an e g Er c Press the OUT Quick Preset 2 button to display the selected output s son nnn aon nunn H i a nina Menu System d Press the ADD Quick Preset 3 button to add more outputs See Adding Outputs page 68 for more information 9 Press the Back button to exit the route details screen Basic Operation Quick Presets Status ROUTE DETAILS IH OUT Ago IHT page 67 Basic Operation Menu System Adding Outputs In order to add outputs at least one input must be routed to an output within a group See Routing Inputs to Outputs page 57 for more information 1 From the route details screen press the Add button Status FOUTE DETAILS IH OUT ADD IHT 2 The add outputs screen will be displayed Quick Presets 3 Use the lt or gt buttons to scroll through each of the available outputs page 68 Basic Operation Menu System If no other outputs are available then the following screen will be displayed If this is the case press the BACK Quick Preset 1 button to return to the route details screen Once the desired output is selected press the SEL Quick Preset 3 button Repeat steps 1 4 to continue adding outputs Press the BACK Back button to return to the
16. LAN x INITIALIZING Lock E Status Power After the Matrix Controller has completed the initialization process the following message will appear in the LCM display on the front panel The default passcode used to access the front panel is 123456 To change this passcode see Editing Users page 29 ae n ikea moet ee Sama Hana feat Boman HE page 10 Getting Started f 8 9 Installation Entering the correct passcode will allow us to control routing and other functions using the front panel However before we can use the front panel controls we must configure the Matrix Controller through the built in Web interface The front panel controls will be covered in the section Accessing the Menu System page 54 Connect a computer to the same network as the Matrix Controller as shown below Set the computer s IP address to 192 168 1 xxx where xxx is a value between 1 and 254 Router Computer to Gefen KVM over IP Devices EXT CU LAN Matrix Controller Set the subnet mask to 255 255 255 0 Open a Web browser and enter the following address 192 168 1 74 The login page to the Matrix Controller will be displayed page 11 Installation GEFEN Multi Purpose Matrix Controller EXT CU LAN Getting Started Username Password 10 Type admin case sensitive in both the Username and Password fields then click the Login button 11
17. OULDUNS secs cscscaencseseonccsanecateanasecs Mesaaceanieeantocaeteciesiniencaaee 30 Removing Inputs and OU DUS iccrcnreceercesnctetetiansncnduaesoctatectistansiessteteotecienss 38 Adding Members Stars negate ty see tart grt areas Deh nna ele aie inh aah wiget obi bea kanal 40 Removing INIGIIND SDS aera ccnanas pe casaneenaniet a a E 42 RO ere catei eek beet tes ede E eave arte atk nad dential etineeitensebhiatenetecsate 44 UNE tO COG ossen e Ea rO SRU RSSRA T OIO anais 44 Outputs OES oa aracecsocsenacsastenacaaeaorsensanaceneunecabaesencensenemteaaeeorasseaecaneeeessaanee 46 SIS SS Cle oases iene Ea EE E RRE seacusaieguasnsmonnaaahetuides 47 Creating User Presets 2esdec5ic csnccscccsvescesstcosesadeiancisvssaieatoseeecenieiaaseavaseanroseneie 47 Creating Group IPIeSClS cccct taccccncansnesdateecagasesteseudada deiecsennecseur tanladectacceaussose 50 Menu SY SSI agies E O A aA OE Ai 54 Accessing the Menu SyStem ccccccccssssseeeeeseeeseseeessaueasseeeessaeseeeeeeseas 54 Routing Inputs to OUNDUNG se cicicicescontccencsnnteicetecseciendieAsctdareteateniaeeieeeeateionss 57 Routing Outputs to Inputs s2ecccacaicsessawerctiinpstcucnatesecaatineiacecietusertevideredacdettods 63 Addmg 1011 6 V 5c siaii nies E OE E 68 Selecting Bh ag stoi 2 came ee eg ee nee ne nA ne rte ree ee eer 70 Setting the Network Mode i scccccesadslcccctioniedsiaunondensaensansdntdaseedetiantabeecudereel ext 74 Control IP Se MNOS vrs snscsceccnsanacieatoansaueceacehansantes
18. This product uses UL or CE listed power supplies vi Features and Packing Hist Features Detects configures and controls all Gefen Video and KVM over IP products Built in web server allows access from any web enabled device including phones tablets and PCs Two Ethernet ports with independent IP and MAC Addresses allow segregation of Video KVM LAN and control LAN and help provide separate security layers for administrators and end users Seamless integration with Gefen Syner G software allows for quick installation and configuration on a network e Automatic assignment of IP addresses for all Gefen Video and KVM over IP devices on a network e Front panel control push buttons display handheld IR remote and web server interface allow easy and convenient end user operation e Automation control system interface via Telnet and UDP e POE Power Over Ethernet on LAN 1 port eliminates the need for an external power supply Password protected independent user and administrative access Easy to read 2 line 20 characters per line Liquid Crystal Display System Configuration Upload Download function e Plug and Play installation with little to no set up Locking power supply connector e 2U tall rack mountable enclosure detachable rack ears included e Slanted front panel for ergonomic push button access and display visibility when placed on a table Packing List The Matrix Controller ships with the
19. To continue skip to Device Configuration page 16 page 12 Getting Started Installation Separate Mode This mode is used when the KVM over IP products are connected to a separate dedicated managed switch Two CAT 5e or better cables will be required to connect the Matrix Controller If a single switch will be connecting Gefen KVM over IP products in addition to your other network devices then refer to Combined Mode page 9 1 Connect a shielded CAT 5e or better cable from each of the Gefen KVM over IP units to a managed switch Refer to the User Manual s for the Gefen KVM over IP units to obtain the network requirements Information 2 Connect a CAT 5e or better cable from the LAN 1 port on the Matrix Controller to the network switch 3 Connect a secondary CAT 5e or better cable from the LAN 2 port on the Matrix Controller to the dedicated AV KVM gigabit switch Router Control Network Switch AV KVM Network Gigabit Switch to other Network Devices Y to Gefen KVM over IP Devices EXT CU LAN Matrix Controller 4 Connect the included power supply to the 5V DC power receptacle on the rear panel of the Matrix Controller Connect the power cord to an available electrical outlet page 13 Getting Started D Installation The Matrix Controller will begin the initialization process This may take several seconds 1 2 3 Preset Aft
20. assigned to the preset The next number in sequence will depend upon how many presets currently exist In this example since a user preset was created first it is assigned the number 1 The second preset was a group preset and was assigned the number 2 The next preset that is created either a user preset or group preset will be assigned the number 3 Presets User 1 User 1 to 1 Preview Edit Presets Group 2 Group 1 to 1 Preview Edit page 52 Using Presets These prefix numbers are primarily used by the front panel display to identify presets Status Basic Operation See Selecting Presets page 70 for more information on selecting presets using the front panel page 53 Mlslalemenscidcian Accessing the Menu System After connecting power to the Matrix Controller the following message will appear in the Status window Basic Operation Status EA T CU LAH IHITIALISCIHG 2 After afew moments the passcode screen will be displayed This screen is also displayed after about 1 minute of inactivity for security purposes 3 Use the numerical keypad to enter the passcode The default passcode is 123456 To change the passcode refer to Creating Groups page 31 4 Press the OK button page 54 Menu System 5 The standby screen will be displayed Basic Operation 6 Press the Menu button 7 The Menu
21. button on the front panel will glow solid blue and the Network menu will be displayed 8 The menu system contains two menus Network and System Press the A or V buttons to select either menu system 9 Once the desired menu is selected press the OK button to enter the menu system Refer to the following pages for details on each menu system option page 55 Menu System 10 To return to the standby screen press the Back button Basic Operation page 56 Basic Operation Menu System Routing Inputs to Outputs 1 From the standby screen press the In button See Accessing the Menu System page 54 for information on how to display the standby screen 2 The four buttons under the Status window will glow solid blue and the group selection screen will be displayed The currently selected group is displayed in the top row Status MANAGEMENT Co BACE 3 Select the group to work with by using the lt or gt buttons page 57 Basic Operation Menu System Status MHAHAGEMEHT cf BACK SEL Once the desired group is selected press the SEL button To return to the previous screen press the BACK button The following screen will be displayed Select the desired input within the group There are two methods gt Select by Input Channel a Use the numbers on the keypad to enter the number If you make a mi
22. create a user password and specify an access level Administrator or Operator for each user that is created See Creating Users page 26 for information Basic Operation GEFEN Multi Purpose Matrix Controller EXT CU LAN Log Out Description Access Level admin Administrator admin front panel Front Panel user admin berenice berenice admin john john operator eric eric admin kayla kayla operator go O Edit User Delete User 1 Users Displays the name description and access level for all users 2 Add User Click this button to add a user 3 Edit User Click this button to edit the user description access level and password of the selected user This button is enabled when a user is selected Delete User Click this button to delete the selected user This button is enabled only if a user is selected page 121 Web Interface I O The I O page is used to manage all Gefen KVM over IP products that are connected to the network and detected by the Matrix Controller The I O page contains two columns Inputs and Outputs Basic Operation Inputs Search 2 E 5 Ch IP MAC Description 192 168 171 200 00 10791204 41 03 EXT HDRKVM LAN S 192 168 171 201 00 70791204 30 78 ExXT DVIKVM LAN L S 192 168 1 202 02 71 87 85 87 00 EXT HDKVM LAN S 192 168 1203 00 70 971204 40 10 EXT HDEWVM LAN S 192 168 1204 00 710291204 4 1 05 EXT HD 2IRS LAN S 1 Search Inputs Enter the IP address MAC address or the
23. description of the unit to search for under the Inputs column 2 Ch Inputs Displays the channel of the KVM over IP product 3 IP Inputs Displays the IP address of the KVM over IP product You can access the Web interface of the KVM over IP Sender unit by clicking the desired IP address under this column 4 MAC Inputs Displays the MAC address of the product 5 Description Inputs Displays the description of the product By default the product name is used as a description This name can be changed using the Edit Device button 6 Mode Inputs Displays the network mode of the KVM over IP product The different modes are Auto Static and DHCP See the product manual for the KVM over IP for more information about network modes page 122 2 4 Q eo Q 74 aa Web Interface GEFEN Multi Purpose Matrix Controller EXT CU LAN Log Out FEEEEREEE F Outputs Search o O GD ID Ch IP MAC Description Mode 182 168 1 210 00 10791 04 4626E EXT HD2IRS LAN R 182 168 171 211 00 10 97 04 39 55 Ex T DVIKVM LAN 192 168 1 212 00 10 91 04 38 3E Ex T DVIKVM LAN 192 168 171 213 00 10 91 03 DA F2 EX T VGAKVM LAN R 192 168 171 214 00 10 91 04 48 5 4 ExT HD2IR5 LAN R 7 Search Outputs Enter the IP address MAC address or the description of the unit to search for under the Outputs column 8 ID Outputs Displays the ID of the KVM over IP device 9 Ch Ou
24. get firmware version Parameters None Example get firmware version FIRMWARE VERSION IS 1 14 page 141 Mommands Mommands get gateway Displays the gateway address of the specified port on the Matrix Controller Syntax get gateway paraml Advanced Operation Parameters paraml Integer 1 2 param1 Description 1 Control Port LAN 1 Video Port LAN 2 Example get gateway 1 GATEWAY 1 10 5 64 203 Related Commands set gateway page 142 Mommands get ip address Displays the IP address of the Matrix Controller Syntax get ip address parami Advanced Operation Parameters paraml Integer 1 2 param1 Description 1 Control Port LAN 1 Video Port LAN 2 Example get ip address 2 IP ADDRESS 2 192 168 1 75 Related Commands set ip address page 143 Mommands get ip mode Displays the current IP mode of the specified port on the Matrix Controller Syntax get ip mode paraml Advanced Operation Parameters paraml Integer 1 2 param1 Description 1 Control Port LAN 1 Video Port LAN 2 Example get ip mode 1 IP MODE 1 DHCP Related Commands get ipconfig page 144 Advanced Operation get ipconfig Displays the current IP settings Syntax get ipconfig Parameters None Example get ipconfig IP CONFIGURATION IS IP MODE DHCP IP 10 5 64 203 NETMASK 255 255 255 0
25. is selected press the SEL Quick Preset 3 button To return to the previous screen press the BACK Quick Preset 2 button Quick Presets BLU RAY FLATER cf BACK SEL os The following screen will be displayed page 64 Menu System 6 Select the desired output within the group There are two methods gt Select by Output Channel a Use the numbers on the keypad to enter the number If you make a mistake press the Clear button to erase the entry Press the OK button to accept the selection Basic Operation v z 3 z gt fa z L a A 3 c 5 Li v j gt Browse by Output a The second option is to press the BROWSE Quick Preset 4 button and select the output from a list Status page 65 Basic Operation fa 8 Menu System Select the desired output within the group There are two methods b The output selection screen will be displayed c Press the lt or gt buttons to select the desired input d Press the SEL Quick Presets 3 button to select the current input Press the BACK Quick Presets 2 button to return to the previous screen The route details screen will be displayed From this screen you can Status ROUTE DETAILS IH OUT ADD IHT a Press the INT Quick Preset 4 button to initiate the routing process ATE ROUTES b Press the
26. items listed below If any of these items are not present in the box when you first open it immediately contact your dealer or Gefen 1 x Matrix Controller 1x IR Remote Control Unit 1 x 5V DC Power Supply 1 x Rack Ears 6 x Rubber Feet 4 x Machine Screws 1 x Quick Start Guide Table of ee 1 Getting Started MOUGU Oe e E CNMetiiGlad bea tyainneadtantien 2 Panel Cay OUD eie E neGelantite utes bined enue 2 IR Remote GONE ON sosise n SENE EDn e EEUE ERE CEE RRA 5 Installing the Batteries tincesensancrsnmaconsvedensansranenactssensantaasabsermeceuratimcamemaates annonces 7 Setting the IR Channel cerren ninao iaa EAK K OE ANIRE ANADA 8 Morala eeir EAE E R Ei 9 Combined MOG occ accneencesciacsansaxnaasenesatentessatnaacitnanaicinnetaadaaisenscah ossacticncctneeseas 9 Separe MOUS asisas e E E raa 13 Device COnTIQUI AMON escrocs iioii aa aE aAa i 16 2 Basic Operation Groups Users and Members ccccecccceececeeeeeteeceeeeseeceeneeeeneetsaneeteneeeseneetsaaes 24 Ss ea tar E E bacantonsia ata on A A EA EA seh EEE ain eebadies 26 Creating WISE Ss cctonreahosncnsdcsnctesrectasaneentenenahanteneshopnnateaceneusudmncrtvenseranaerereaaten 26 ee ee airnn EE E E OET ROEE in 28 REE E EA TEE E A AA 29 POU ee E E EE E E 31 Creating Group S s sroriei n AEAEE E 31 Deleting GrOUPS scccccnccnsaeadtieazdadssestencteatnecetacaasaiieausedsabeatieneatsansaaesaenesiecaieciacs 39 EAMA OUPS eeneioe nE E A A 34 Adding Inputs and
27. the current selection The first digit in the first digit of the address will flash Use the numeric keypad to enter the desired address If a one or more digits in the address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 If an error is made use the lt or gt to move backward or forward between each digit Press the OK button to save the change Press the A or V button to select the Remote UDP Port setting page 100 Menu System 24 Press the OK button to edit the current setting The first available digit in the port setting will flash Basic Operation 25 Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 23 then you would enter 00023 26 Ifan error is made use the lt or gt to move backward or forward between each digit page 101 Menu System Discovery Settings The Discovery Settings menu allows the Matrix Controller to be discovered on a network using the Gefen Syner G Software Suite Basic Operation 1 From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby s
28. users Once a group is created we can add the units and the users that will be able to access them An unlimited number of groups can be created See Groups Users and Members page 24 for more information on groups 1 Click the Groups tab 2 Under the Input Output tab click the Add new group button Groups Users assignment No groups have been defined Add new group Edit name description Delete group 3 The Add new group dialog box will be displayed Add new group Ej Name Engineering Save Cancel page 31 Basic Operation 4 Grouos Enter the name of the group in the Name field Enter the description for the group name in the Description field Add new group Ej Name Engineering Description Save Cancel Grouping devices allows the administrator to restrict users to specified inputs or outputs When using a large number of KVM over IP devices it will be necessary to create and manage groups of devices for tracking management and ease of use Click the Save button to create the group Each group that is created will appear as a button Inputs Outputs Users T V0 T Network T System Groups Devices assignment Engineering Add new group Edit name description Delete group page 32 Grouos Deleting Groups 1 Click the Groups tab 2 Click either the Inputs Outputs or Members tab Basic Operation 3 Click on the group to be deleted In the example below
29. viewed and changed Operator access restricts users to routing operations and prohibits access to system settings g Create a password for the user The password will be masked h Click the Add button Berenice Description Sales supervisor Access Level Administrator xl Password ETETTTTT Group Memberships Add Cancel Repeat Steps 2 3 for each user that is created Although you may create any user ID you wish it is not recommended to create a user called operator or administrator as this can be confused with the access level of the user page 27 Users Deleting Users Deleting a user will remove that user from the Users list To remove a user from a group without permanently deleting the user profile see Removing Members page 42 Basic Operation 1 Click the Users tab 2 Click on the user to be deleted In the example below we delete the user jeff Users Name Description Access Level admin Administrator admin front panel Front Panel user admin berenice sales Supervisor admin jeff accounting operator Add User Edit User Delete User 3 Click the Delete user button 4 The user will be deleted Users Name Description Access Level admin Administrator admin front panel Front Panel user admin berenice sales supervisor admin page 28 c 2 mT Q YL 74 m Users Editing Users Editing a user allows you to change the D
30. we have selected the Sales group 4 Click the Delete group button Users T WO T Network T System Inputs Outputs Members Groups Users assignment Engineering Tech Support Add new group Edit name description Delete group 5 The following message box will be displayed Confirmation A All group references in the system will be removed Are you sure ok Cancel 6 Click the OK button to delete the selected group Click the Cancel button to cancel the procedure page 33 Basic Operation Grouos Editing Groups Click the Groups tab Click either the Inputs Outputs or Members tab Click on the desired group In the example below we have selected the Sales group Click the Edit name description button OT Network T System Inputs Outputs Groups Users assignment Engineering Tech Support Add new group Edit name description Delete group The following message box will be displayed Update group x Description Sales department Save Cancel Change the Name and or Description fields as desired Click the Save button to accept the changes Click the Cancel button to cancel the changes page 34 Basic Operation Grouos Adding Inputs and Outputs Before we can route an input to one or more outputs we must first define which inputs and outputs are available within the group We do this by adding inputs and outputs to the Associated Inputs and
31. Basic Operation Associated Inputs Search Name EXT HDKVM EXT DVIKY EXT HD2IRS EXT VGAKYV IP 192 168 1 117 192 168 1 122 192 168 1 110 192 168 1 120 MAC 00 10 97 04 00 10 91 04 00 10 97 04 00 10791 03 Description EXT HDKVM EXT DVIKV EXT HDKYVM EXT VGAKY Available Inputs Search Name EXT DVIKV EXT HDKVM EXT HDKVM EXT HD IRS EXT HD IRS IP 192 168 1 112 192 168 1 118 192 168 1 123 192 168 1 111 192 168 1 121 192 168 1 115 MAC 00 10 91 04 00 10 91 03 00 1C 91 03 00 10 91 04 00 10 91 04 O2 71 87 85 Description ERT DVIKV EXT HDKVM EXT HDKVM EXT HDZIRS EXT HD IRS EXT HDKVM Now when routing inputs to outputs under the Main tab this particular group will have four inputs instead of six 8 an input or output does not delete the device from the system page 39 Basic Operation Grouos Adding Members Next we need to add users to each group that we created When a user is added to a group the user is referred to as a member 1 Click the Groups tab 2 Click the Members tab 3 Click on the desired group Groups Users assignment Engineering C Tech Support Add new group Edit name description Delete group i Available users Search Name Description Access admin Administrator admin front panel Front Panel user admin berenice be
32. GATEWAY 10 5 64 1 MAC ADDRESS 00 1c 91 04 93 28 Related Commands get gateway get ip address get ip mode get netmask page 145 Mommands Mommands get netmask Displays the subnet mask of the specified control port on the Matrix Controller Syntax Advanced Operation get netmask paraml Parameters None Example get netmask 2 NETMASK 2 255 255 0 0 Related Commands get gateway get ip address get ip mode get ipconfig set netmask page 146 Mommands get telnet access Displays the current Telnet access status Syntax get telnet access Advanced Operation Parameters None Returns Integer 0 1 Description 0 Telnet access disabled Telnet access enabled Example get telnet access TELNET ACCESS 1 Related Commands set telnet access page 147 Mommands get telnet pass Displays the Telnet password status Syntax get telnet pass Advanced Operation Parameters None Returns Integer 0 1 Description Password not required on connect Password required on connect Example get telnet pass TELNET PASS 0 Related Commands page 148 Advanced Operation get telnet port Displays the Telnet listening port Syntax get telnet port Parameters None Returns Telnet port Example get telnet port TELNET PORT 23 Related Commands set telnet port page 149 Mommands Momman
33. GEFEN Matrix Controller lt E A User Manvel 9 GEFEN 10 11 12 13 14 15 Important Safety Mome Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this product near water Clean only with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install or place this product near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer To reduce the risk of electric shock and or damage to this product never handle or touch this unit or power cord if your hands are wet or damp Do not expose this product to rain or moisture Unplug this apparatus during lightning storms or when unused for long periods of time Refer all
34. Purpose Matrix Controller EXT CU LAN Username Password 10 Type admin case sensitive in both the Username and Password fields then click the Login button page 15 Device Config eke m This section will concentrate on the configuration of each KVM over IP device on the network This process is handled through the Matrix Controller 1 Click the I O tab Getting Started 2 All Gefen KVM over IP products that are connected to the network will be displayed under the Input and Output lists as shown below The Matrix Controller automati cally discovers all available Gefen KVM over IP products Inputs Search IP MAC Description 192 168 1 120 00 10 91 04 40 10 DirecTV 192 168 1 121 00 10 91 04 30 78 SigGen 192 168 1 122 02 31 A4 C6 D5 CO DSMP 1 192 168 1 123 00 10 91204 30 80 Nothing 192 168 1 124 00 10 01 03 02 48 GEFEN Multi Purpose Matrix Controller EXT CU LAN Log Our Outputs Ch D ChP yuyu PEEEETEEEE PEPE EP ERE Show Me Select Alt IP Range From 192 168 1 100 Ye 192 168 1 150 Gateway 192 168 1 1 Outputs Search IP MAC Description 192 168 1 130 00 10 91 03 C8 B0 B4 192 168 1 131 00 10 91 04 39 3E C2 192 168 1 132 00 10 91 04 39 53 B2 192 168 1 133 00 10 91 03 C8 B3 192 168 1 134 00 10 91 04 48 BE page 16 Getting Started Device Configuration 3 Enter the provided IP addresses from the IT administrator in the IP Range From and To fields The IP address ra
35. a 129 Network Discovery sssssesssserereserrrreerrreerrrreerrrrerrrreettrreerrreerrreernreee 130 SI secs seccrtn anette EE E E EA E E E E N 132 3 Advanced Operation COTE ATMS PREE E E E E EEE E E 136 4 Appendix Firmware Upgrade Procedure iii sisicnsaisaicntapsecamssansiantansigadiamveatiousaienuauaicamiaaventedid 180 Menu System SUMMAY eee een ee eee ne ene ee aE eee 183 Specifications sssi orii ninia i iai ini ein te inate dette reo oiar eiria 186 Lae A E E E A E E EE AE A E A 187 Matrix Controller 4 Getting Started Iintroad c miei E Panel Layout N z J GEFEN tee nano T S U 5 r e ee peee Mm Mm eM em eM eM ae pe BM Mme BM BM BM Mem BM eM BM eM RP BM e KM KK 94 Clear ee ee ee eeoeoeeveeeeeo fe Fy Mm a a_a a a CO ee rc a 2 a ee Be Be Bt Po BV DE page 2 Getting Started 10 11 1 13 14 AEG LCM display Soft buttons Power IR sensor Numeric keypad 0 9 In Out Preset Set Mask Clear Arrow buttons Menu Back femrOoluction Description Provides feedback and status of the Matrix Controller during various operations Each of these buttons will have a different function depending upon the read out in the LCM
36. activate the show me feature on the selected device 18 SelectAll Click this button to select all devices under both the Inputs and Outputs column 19 Refresh Click this button to refresh the page This button should be used instead of the refresh function of the Web browser 20 Auto Assign Click this button to auto assign the IP address ID and Channel of the selected device s This button should only be used if there are conflicting ID numbers outputs only or Channel numbers inputs only page 124 Basic Operation Web Interface Poa IP Range From 192 168 1 200 To 192 168 1 230 21 22 23 24 GEFEN Multi Purpose Matrix Controller EXT CU LAN Log Out PREEERERES H Ee i d i i JF E i Show Me Select Alt To 192 168 1 230 Gateway 192 165 1 1 Subnet Mask 255 255 255 0 Auto Assign LY Gateway 192 168 1 1 subnet Mask 255 255 255 0 IP Range From Enter the starting IP address to use This information is used by the Auto Assign button IP Range To Enter the starting IP address to use This information is used by the Auto Assign button Gateway Enter the gateway address in this field Subnet Mask Enter the subnet mask address in this field page 125 Basic Operation Web Interface Network gt IP Network Mode Video and Control Networks Ee Combined Ream Control IP Settings MAC Address Mode IP Address Subn
37. are responsible for shipping charges to and from Gefen Copper cables are limited to a 30 day warranty and cables must be in their original condition The information in this manual has been carefully checked and is believed to be accurate However Gefen assumes no responsibility for any inaccuracies that may be contained in this manual In no event will Gefen be liable for direct indirect special incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages The technical information contained herein regarding the features and specifications is subject to change without notice For the latest warranty coverage information refer to the Warranty and Return Policy under the Support section of the Gefen Web site at www gefen com Golaiceuiaenccucoaioe i Technical Support 818 772 9100 800 545 6900 8 00 AM to 5 00 PM Monday Friday Pacific Time Fax 818 772 9120 Email support gefen com Web http www gefen com Mailing Address Gefen LLC c o Customer Service 20600 Nordhoff St Chatsworth CA 91311 Product Registration Register your product here http www gefen com kvm Registry Registration jsp Operating Notes You should have a managed gigabit switch with 8K or greater jumbo frame capability e The Matrix Controller has been tested with both Cisco and NetGear switches However performance and results may var
38. asanedsaceneensekwsceanre pa snaenactondtoars T7 video lP Settim ercinoesirisr iaa Er aE ANE NEDAN 85 Telnet TCP Settings ios cicundcnnctonsiesitaces nadesnehasecslannnnnesdchiunmeadsesnnniaddeteteqnawexsmert 91 ODP E 119 9 ee E E EE a 96 Discovey SC MINGS 4 sccdccssesicecnsecerdectenadvsenientactvaceneedsanaveenentia ARANE 102 Setting the IR Channel for the Matrix Controller cccccecccsseeeeeeeeeee 105 viii Meole or Contents Resetting the Matrix Controller cccccccesscecceeessseeeeesenssseeeeseaneseeeeeseas 107 Rebooting the Matrix Controller ssiice cctscscareacvsade orc csiessdee aceyiiesswtelecctnabandadeds 111 Locking Unlocking the Matrix Controller cccccccceeseseeeeeeeeesaeeeeeeeeeas 114 Web MS ele sae teen c vere nsec nectwannt iuanents neteiad dane reoreyoutanncentansuseurueuauuceasntdesauensencaneaee 115 Using the Built in Web Interface ccccccsccccssesssseeeeeseeeseeeeeessaneeeeeeeeeas 115 NV ANN 2 tes acters PET PEIE E A E PETA A E TEA E E TET 116 Oroups gt Inputs OUPU S siceraria ESAE EEEa 117 Groups DP MMI GT Scape casticc cesccccaacsencdbscadecnnsssteamesddecstddbacgatneteaduademctienanewss 118 WE E chee eRe eee Ee ee E A oe eee ee ee E ee 121 epee E AT E AE casein epee cen gas meee aes E EE 122 PS TOI I earr E r e E E a rT 126 Network gt TOP asnnesnnnnnsssnnnssooernrrrrsstrrrrrnsrrnrrrrssrrrrrrnrsnnrerresrrrrrerssnnrrreenn 128 NOWO P UDE se o E E menieue san
39. ateway address get ip address Displays the IP address get ip mode Displays the IP mode toget ipconig Displays the current IP settings get netmask Displays the subnet mask get telnet access Displays the Telnet access status get telnet pass Displays the Telnet password status get telnet port Displays the Telnet listening port get udp access Displays the UDP access status get udp echo access Displays the UDP server echo status get udp echo ip Displays the address of the UDP echo server get udp echo port Displays the listening port of the UDP echo server get udp port Displays the UDP listening port get web port Displays the HTTP listening port help Displays the list of available commands reboot Reboots the Matrix Controller set discovery Enables or disables the Discovery Service set discovery mode Sets the Discovery Service mode set gateway Sets the gateway address set ip address Sets the IP address of the Matrix Controller set ip mode Sets the IP mode set netmask Sets the net mask set port mode Sets the network port mode set showme Enables or disables the Show Me feature set telnet access Enables or disables Telnet access set telnet port Sets the Telnet listening port set udp access Enables or disables UDP access set udp echo access Enables or disables the UDP echo status tset udp echo ip Sets the address of the UDP echo server set udp echo port Sets the listening port of the UDP echo server continued on next page
40. creen 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu page 102 Menu System 4 Press the A or V buttons to select Discovery Settings Basic Operation 5 Press the OK button to enter the menu 6 The current read write status of the Discovery Service will be displayed 8 Press the A or V buttons to select either Read Write Read Only or Disabled gt Read Write This mode will permit the discovery of the Matrix Controller on the network In addition the IP settings description and other settings for the Matrix Controller can be changed using the Syner G Software Suite gt Read Only This mode only permits the discovery of the Matrix Controller on the network gt Disabled This mode prevents the discovery of the Matrix Controller on the network page 103 Menu System 9 Press the OK button to save the current changes For this example we will leave the setting as Read Write DISCOVER Basic Operation READ WRITE page 104 Basic Operation i 2 3 Menu System Setting the IR Channel for the Matrix Controller From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby screen The Network menu will be displayed Press the A or V buttons to select the Sy
41. display This LED indicator will glow solid blue when the Matrix Controller is powered This IR sensor receives signals from the included IR remote control Use this keypad to enter numerical values Press to select the desired input Press to select the desired output Press this button to select the desired preset Define presets in the Web interface See Using Presets page 47 Press this button to accept the current entry or setting within the LCM display This button has the same function as the OK button As of this writing this button is not defined in the current version of firmware Press this button to clear the current entry when using the numerical keypad Press these buttons to move the cursor within each setting or to select the desired menu system Press this button to enter the Menu System See Accessing the Menu System page 54 for more information Press this button to return to a previous screen in the LCM display page 3 femerOcuUction ID Name Description 15 Lock Press this button to lock the Matrix Controller When the Matrix Controller is locked the enter passcode screen will be shown in the LCM display Getting Started 16 OK Press this button to accept the current entry or setting within the LCM display 17 LAN 1 POE Connect an Ethernet cable from this port to the LAN See Combined Mode page 9 and or Separate Mode page 13 18 LAN 2 Connect an Ethernet cabl
42. ds get udp access Displays the UDP access status Syntax get udp access Advanced Operation Parameters None Returns Integer 0 1 Description 0 UDP access disabled UDP access enabled Example get_udp access UDP ACCESS 1 Related Commands set_ udp access page 150 Advanced Operation Mommands get udp echo access Displays the UDP echo access status When enabled the UDP server returns an identical copy of the data that was received Syntax get udp echo access Parameters None Integer 0 1 Description 0 UDP echo disabled UDP echo enabled Example get udp echo access UDP ECHO ACCESS 1 Related Commands set udp echo access page 151 Advanced Operation get udp echo ip Displays the IP address of the UDP server supporting the echo protocol Syntax get udp echo ip Parameters None Example get udp echo ip UDP ECHO IP 10 5 64 158 Related Commands set udp echo ip page 152 Mommands Advanced Operation get udp echo port Displays the listening port of the UDP server supporting the echo protocol Syntax get udp echo port Parameters None Example get udp echo port UDP ECHO PORT 50009 Related Commands set udp echo port page 153 Mommands Advanced Operation get udp port Displays the UDP listening port Syntax get udp port Parameters None Example get udp port
43. e from this port to a managed switch This port is only used if the video devices are on a separate switch See Separate Mode page 13 for more information 19 5V DC Connect the included 5V DC power supply to this power receptacle Connect the power cord to an available electrical outlet NOTE Ifthe LAN 1 port is connected to a PoE Switch e g Netgear ProSafe GS748TPS then a separate power connection is not required page 4 Introduction IR Remote Control Each of the buttons on the IR Remote Control are identical in functionality to those of the buttons on the front panel Getting Started 13 1 E 11 e O T O o RMT CU LAN page 5 Getting Started 10 11 V2 13 14 NEME Preset Mask Clear Menu Arrow Buttons Back Numeric Keypad 0 9 Out Set OK Lock Quick Presets IR Sensor front of remote MEO OUCtTON Description Press this button to select a preset As of this writing this feature is not defined in the current version of firmware Press this button to clear the current entry Press this button to access the menu system Press these buttons to move the cursor within each setting or to select the desired menu system Press this button to return to the previous screen Use these buttons to enter the desired values for each setting Press this button to specify an input Press this button to specify an output Pres
44. e she is not a member of that group front panel berenice Now lets add berenice to the Accounting group When logging in to the Web interface Berenice will now be able to access the inputs and outputs under both the Sales group and the Accounting group berenice berenice ee page 25 Creating Users The Matrix Controller includes two users admin and front panel Each user can have one of the following access levels Administrator or Operator By default both admin and front panel users have administrator access Administrator access allows all options within the Web interface to be viewed and or changed by a user Operator access restricts a user to routing inputs and outputs 2 L mT Q YL 74 m 1 Click the Users tab GEFEN Multi Purpose Matrix Controller User admin Administrator EXT CU LAN Log Out Users n Name Description Access Level admin admin Administrator front panel Front Panel user admin 2 Click the Add User button admin Administrator front panel Front Panel user Edit User Delete User page 26 Basic Operation 3 Users The Add User dialog will be displayed d Type the name of the user in the Name field e Enter a description for the user in the Description field f Click on the Access Level drop down list to select the access for the user Administrator access allows all options to be
45. ected In this example we only have one Sender unit connected and we will select it New preset Edit Save Delete Name Group 1 to 1 Inputs Outputs ID Description Select Input 1 EAT HDKVM LAN 5 For demonstration purposes our group only contains one input and one output The input s and output s that are displayed in this dialog box will be determined by the devices which have been assigned to the Associated Inputs and Associated Outputs column under the Group menu When creating user presets only one input can be selected for each output that is listed Only inputs can be selected Outputs cannot be selected when creating a preset If you wish to change the availability of an output under the Outputs column go the Groups menu and change the list of Associated Outputs as desired See Creating Groups page 31 for more information Click the Save button to save the changes to the preset Click the Cancel button to close the New preset dialog box After the preset has been saved a button will appear with the provided name under the Presets User column near the bottom of the page page 51 Basic Operation 10 Using Presets Presets Group 2 Group 1 to 1 Preview Edit In the example below we ve created both a user preset and a group preset See Creating User Presets page 47 for more information on User Presets Note that when creating presets that a prefix number is automatically
46. er the Matrix Controller has completed the initialization process the following message will appear in the LCM display on the front panel The default passcode used to access the front panel is 123456 To change this passcode see Editing Users page 29 FASSCOLE uun eee oon ninn funun Entering the correct passcode will allow us to control routing and other functions using the front panel Before we can use the front panel controls we must configure the Matrix Controller through the built in Web interface The front panel controls will be covered in another section Connect a computer to the same network as the Matrix Controller as shown below Set the computer s IP address to 192 168 1 xxx where xxx is a value between 1 and 254 Router Control Network Switch AV KVM Network Gigabit Switch Y to Gefen KVM over IP Devices EXT CU LAN Matrix Controller page 14 Installation Important Do not use the IP address 192 168 1 74 because this is the IP address of the Matrix Controller If the current network configuration is already within this range make sure that the IP address 192 168 1 74 is not assigned to another device in order to avoid conflicts a Oc ws Getting Started 8 Set the subnet mask to 255 255 255 0 9 Opena Web browser and enter the following address 192 168 1 74 10 The login page to the Matrix Controller will be displayed GEFEN Multi
47. escription Access Level and or Password of any user The two exceptions are 1 The admin user can only have the password changed 2 The front panel user can only have the access level and or passcode changed Information 1 Click the Users tab 2 Click on the user to be edited In the example below we have selected berenice Users Name Description Access Level admin Administrator admin front panel Front Panel user admin admin Add User Edit User Delete User 3 Click the Edit User button to display the Edit User dialog page 29 Basic Operation Users Edit User berenice Description sales supervisor Access Level Administrator bd Password Sales Save Cancel Make any desired changes to the Description Access Level and or Password fields The Name field cannot be changed To change the user name delete the user from the Members tab then create the new username See Deleting Users page 28 and Adding Members page 40 for more information If the user is already a member of a group then the Group Memberships field will automatically be filled with the name of each group Note that if the user is not a member of a group then this field will be blank After the desired changes have been made click the Save button sales Group Memberships Cancel Basic Operation Creating Groups A group contains both a set of units inputs and outputs for routing and one or more
48. ess setting page 86 Menu System 8 Use the numeric keypad to enter the desired IP address If a one or more digits in the IP address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 Basic Operation 9 The cursor will automatically advance to the next digit in the IP address If an error is made use the lt or gt to move backward or forward between each digit Quick Presets IF ADDRESS Bib BES Al ATI OR page 87 Basic Operation Menu System 10 Press the OK button to save the current changes 11 The following screen will be displayed momentarily 12 Continue by pressing the A or VW buttons to select the Subnet Mask setting The subnet mask address will be displayed 13 Press the OK button to change the setting The first digit of the subnet mask will flash page 88 Basic Operation 14 15 16 17 Menu System Use the numeric keypad to enter the desired subnet mask address Ifa one or more digits in the address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005
49. et Gateway 2 a E O HTTF Fort Video and Control Networks Click to switch between combined and separate modes See Combined Mode page 9 and Separate Mode page 13 for more information MAC Address Displays the MAC address of the Matrix Controller Mode Selects the network mode Static or DHCP page 126 EX CU LAN Log Qut 00 1 91 04 90 50 DHCP 10 5 64 26 a 255 255 255 0 wXwXOO 00 SS 900 v vrvW 192 168 1 1 80 IP Address Enter the IP address of the Matrix Controller This field is only available if the Mode is set to Static Subnet The subnet mask in this field Gateway The gateway address HTTP Port Enter the HTTP listening port Web Interface 8 MAC Address The MAC address of the managed switch to which the KVM over IP devices are connected 9 IP Address The IP address of the managed switch Basic Operation 10 Subnet The subnet mask of the managed switch 11 Gateway The gateway address of the managed switch 12 Web Access Enables or disables Web access Enabling this features allows you to access the Matrix Controller Web interface through the video network Once enabled connect a computer to the same switch that the KVM over IP products are connected to then enter the IP address in the Web browser 13 Save Click this button so save any changes on this page Video IP Settings MAC Address 00 1 91 04 93 75
50. gnore the changes and return to the standby screen continuously press and release the Back button Basic Operation page 76 Menu System Control IP Settings The Control IP Settings menu allows you to set the IP mode Static or DHCP IP address subnet mask gateway address and HTTP listening port of the Matrix Controller Basic Operation 1 From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu page 77 Menu System 4 Press the A or V buttons to select Control IP Settings Basic Operation 5 Press the OK button to enter the Control IP Settings menu The current IP mode setting will be displayed 7 Press the A or V buttons to select either Static or DHCP In this example we will leave the IP mode setting as Static Consult your network administrator if necessary for required network configuration settings page 78 Menu System 8 Press the OK button to save the current changes 9 The following screen will be displayed momentarily Basic Operation 10 Continue by pressing the A or VW buttons to select the IP Address setting The current IP address will be displayed 11 Press the OK button to change the se
51. gs To reset the Matrix Controller see Resetting the Matrix Controller page 107 1 From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the A or V buttons to select the System menu page 111 Menu System 4 Press the OK button to enter the menu 5 The IR Channel setting will be displayed Basic Operation 7 Press the OK button to continue The Matrix Controller will prompt you to confirm that you wish to proceed 8 Press the A or V buttons to select between Yes and No options gt To reboot the Matrix Controller select Yes and press the OK button gt To cancel the procedure select No and press the OK button page 112 Menu System 9 Ifthe Matrix Controller is rebooted the following message will be displayed REBOOTIMG au Basic Operation 10 After about 30 seconds the passcode screen will be displayed ENTER FASSCODE page 113 Basic Operation Menu System Locking Unlocking the Matrix Controller The front panel of the Matrix Controller can be locked to prevent unauthorized tampering or accidental pressing of the front panel buttons 1 From any screen press the Lock button Preset OO a aoga Goo apga Yoo AOA e N kad di eU EL 2 The Matrix Controller is no
52. he Edit Device button Note that only one device can be changed at atime If more than one device is selected then the Edit Device button will be disabled as Search Getting Started Description 192 168 1 220 O2 72 74298 E7 83 EXT HDKVM LAN S Add Device aai ai Delete Device Show Me Select All d The Edit Device dialog box will be displayed Edit Device x EXT HDKVM LAN S Web GUI Port Telnet Port 192 168 1 220 FW Version Static Gateway 192 168 1 1 Web GUI http 192 168 1 220 80 Subnet 255 255 255 0 Description EXT HDKVM LAN S Save Cancel page 20 Getting Started Device Configuration e The default device name will be displayed in the Description field Click in the Description field and change the name Hi Version ast1510hyv Web GUI rf f192 1668 1 220 80 Description Blu ray Player f Click the Save button on the Edit Device dialog Cancel g The processing message box will be displayed and after a few seconds the device description will be updated Search Description 192 168 1 220 Blu ray Player h Repeat steps a g for each device under both the Input and Output list page 21 Matrix Controller Basic Operation Groups Users ano isan o In order to introduce a level of organization to how end users interact with Matrix Controller it is important to understand the concepts of groups users and
53. he selected input _ H H ae A n a a i a ee en ELU FAaY FLATTER E E EA Zk j Press the OUT Quick Preset 2 button to display the selected output s k Press the ADD Quick Preset 3 button to add more outputs See Adding Outputs page 68 for more information Press the INT Quick Preset 4 button to initiate the routing process TATE ROUTES page 61 Menu System 9 Press the Back button to exit the route details screen Status ROUTE DETAILS O R IH OUT ADD IHT Basic Operation OO Og Jg c c c c page 62 Basic Operation Menu System Routing Outputs to Inputs Normally when routing the input is selected first followed by the desired output s However the Matrix Controller also provides the option to select the output s first followed by the input Ii 2 3 4 From the standby screen press the Out button See Accessing the Menu System page 54 for information on how to display the standby screen The Out button and the four buttons under the Status window will glow solid blue The group selection screen will be displayed The currently selected group is displayed in the top row Status MANAGEMENT co BACK Select the desired group using the lt or gt buttons page 63 Basic Operation 4 on Menu System Status MAWAGEMNENT cf BACK SEL Once the desired group
54. l user admin berenice berenice admin john john operator eric eric admin kayla kayla operator 6 Available users Lists all users that have been created The admin and front panel user names are indigenous to the Matrix Controller and cannot be deleted See Creating Users page 26 for more information For details on how to add members to groups see Adding Members page 40 7 Right Arrow Icon Click this button to move the selected users under the Available users list to the Members list This button is only enabled when one or more users have been selected from the Available users list See Adding Members page 40 for more information 8 Left Arrow Icon Click this button to move the selected Members to the Available users list This button is only enabled when one or more members have been selected from the Member list See Removing Members page 42 for more information page 119 Web Interface Members Gp search Name Description Access admin Administrator admin Basic Operation front panel Front Panel user admin kayla kayla operator eric eric admin 9 Members Lists all members that have been added to the current group See Adding Members page 40 for more information 10 Search box To quickly search for a member under the Members list enter the member name in this text box page 120 Web Interface Users The Users page is used to add edit and delete users You will be asked to
55. me will depend on the quantity of selected devices Multiple resets on each device will occur during this process The EXT CU LAN will not be accessible during this process Would you like to continue During the Auto Assign procedure the Gefen KVM over IP products may reboot mul tiple times The Web interface will not be available during this process DO NOT attempt to refresh the page during the process page 18 Getting Started fa 8 Device Configuration Click the OK button to continue The following message box will be displayed and will disappear when the process has completed lg Processing Provide a unique description for each input and output device Make sure the descriptions are meaningful e g Blu ray Samsung 65 etc This step is highly recommended and will provide easy management of devices particularly in large scale setups To change the description of an input or output unit do the following a Click on the desired unit from the Input or Output list to select it In this example we will begin by selecting the input device For clarity we will be working with only one input and one output Inputs Search MAC Description 192 168 171 220 O2 72 74 98 E7 83 EXT HDKVM LAN S b When selected the device will be highlighted in red Search Description 192 168 1 220 O27 2 7 4 08 E 7283 EXT HDKVM LAN S Device Configuration c Click t
56. members Let s first define each of these terms gt Agroup is a collection of both members and inputs outputs Groups are created under the Groups tab in the Web interface See Creating Groups page 31 Basic Operation gt Auseris a name identifier that is created and assigned an administrator or operator access level We ll discuss access level in the next section Users are created under the Users tab in the Web interface See Creating Users page 26 gt Amember is a user that has been assigned to a group It is important to make the distinction between a user and a member Members are managed under the Groups gt Members tab in the Web interface See Adding Members page 40 Now that we have defined each term let s put them together in an illustration In the diagram below we have created two groups Sales and Accounting Each group contains three members The small rectangles within each group represent an arbitrary number of inputs and outputs that are assigned to the group front panel berenice It should be noted that users only have routing access to the group or groups to which there are assigned Let s look at an example page 24 Basic Operation Groups Users and Members The user berenice is currently assigned to Sales and she will only be able to access the set of inputs and outputs that are within the Sales group She cannot access the inputs and outputs in the Accounting group becaus
57. ndicating that the upgrade process can take up to 15 minutes to complete Please wait while unit is rebooting and upgrade process begins est 15 mins When upgrade is completed a message will appear on front panel display Click the OK button to acknowledge and dismiss the message box The display on the front panel will display the following set of similar messages during the upgrade process REBOOTIWG aa FIRMWARE UPGRATE APPLIED REBOOTIMG FIRMWARE UPGRADE FIRMWARE UPGRATE BUILDING FH FILE RESTORING SETTINGS FIRMWARE UPGRADE FIRMWARE UPGRATE APPLYTHG FIRMWARE FINISHED REBOOTING page 181 aware Upgrade Procedure 10 After the firmware upgrade process has completed the passcode screen will be displayed Status EMTER FASSCODE page 182 Menu System Summary NETWORK Boxes in green indicate the default setting Jenu System Summary Boxes in green indicate the default setting page 184 Menu System Summary Boxes in green indicate the default setting page 185 Soecifications Connectors Controls and Indicators LAN 1 e 1 x RJ 45 POE enabled LAN 2 e 1 x RJ 45 Power Connector e 1 x locking Front panel buttons 28 x push button tact type IR Sensor 1 x sensor front panel Display e 1 x LCM display 2 lines 20 characters per line Power Indicator 1 x LED blue Powe
58. nge should meet the following requirements gt The range should be large enough to include all of the devices that will eventually be added to the network with room for possible expansion gt The IP addresses should be outside of the assigned DHCP range assigned by the network router gt The IP addresses should not be assigned to any existing devices in this range including devices such as laptop computers that may currently be disconnected but which have previously been assigned addresses in this range 192 168 171 127 00 10791204 417 09 DSMF 2 192 168 1 128 00 10 91204241 0C WIFI 7 Add Device Edit Device Delete Device Show Me Select All Gateway 19 4 Click the Select All button to select all discovered devices under the Input and Output list Any time a device is selected from either list it will be highlighted in red Description Mode i ii Bee dite Seri Getting Started Device Configuration 5 Click the Auto Assign button on the right side of the screen under the Outputs list Description 00 10 91 03 C8 B0 Auto 00 16 91 04 38 5E Auto 00 10 91 04 78 53 Auto Auto Auto Auto a Auto 00 16 91 03 59 F6 He Auto B2 B4 7F 00 19 23 Auto l iD F I fe A NNN 192 168 1 1 subnet Mask 255 255 255 0 6 The following message box will be displayed Confirmation x 4 The Auto Assign feature will take several minutes to complete Length of ti
59. nt Configuration to PC EP Download Restore Configuration File Browse 25 Restore Warning All current settings will be lost Firmware Update version 1 14 Browse D D Update Factory Reset 6 Reset Reboot Download Click this button to download the current Matrix Controller configuration to a file Browse Restore Configuration File Click to select the configuration file to upload Restore Click this button to restore the selected configuration file Browse Firmware Update Click to select the firmware file page 132 Web Interface Download Current Configuration toPC download Basic Operation Restore Configuration File Browse l C2 Restore Warning All current settings will be lost Firmware Update version 1 14 Browse 39 5 Update Factory Reset 6 Reset Reboot Reboot 5 Update Click this button to begin the firmware update procedure 6 Reset Click this button to reset the Matrix Controller to factory default settings 7 Reboot Click this button to reboot the Matrix Controller page 133 Matrix Controller 3 Advanced Operation Commenhen E w factory reset Resets the Matrix Controller to factory default sS E settings gt tgr Covery Displays the Discovery Service status z get discovery mode Displays the mode of the Discovery Service gt idee nrmware er ion Displays the current version of firmware j get gateway Displays the g
60. ode Sets the network port mode Syntax set port mode paraml Parameters paraml Integer 0 1 Description 0 Combined Separate Example set port mode SET PORT MODE 1 page 164 Advanced Operation Mommands set showme Enables or disables the Show Me feature When the Show Me feature is enabled several of the button on the front panel will flash This quickly identifies a unit and is useful when multiple units are being used The default setting is Disabled Syntax set showme paraml Parameters paraml Integer 0 1 param1 Description 0 Disabled Enabled Example set showme 1 SHOWME 1 Related Commands get discovery get discovery mode set discovery set discovery mode page 165 Mommands set telnet access Enables or disables Telnet access The default setting is Enabled Syntax set telnet access paraml Advanced Operation Parameters paraml Integer 0 1 param1 Description 0 Disabled Enabled Example set telnet access 1 TELNET ACCESS 1 Related Commands get telnet access page 166 Advanced Operation set telnet port Sets the Telnet listening port The default port is 23 Syntax set telnet port paraml Parameters paraml Integer Example set telnet port 23 TELNET PORT 23 Related Commands get telnet port page 167 Mommands 0 65535 Mommands set udp acces
61. ork Menu menu page 91 Basic Operation 4 Menu System Press the A or V buttons to select Telnet TCP Settings Press the OK button to enter the menu The current TCP access status will be displayed Press the A or V buttons to select either Enabled or Disabled This setting is used to allow or prevent TCP access In this example we will leave the TCP access setting as Enabled Press the OK button to save the current changes For this example we will leave the setting as Enabled Press the A or VW buttons to select TCP Port page 92 Basic Operation Menu System 10 Press the OK button to edit the current port setting The first available digit in the port setting will flash 11 Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 23 then you would enter 00023 12 Ifan error is made use the lt or gt to move backward or forward between each digit io x Status TCP PORT EDIT EEEE OE Jf f CE OR page 93 Basic Operation 12 14 15 16 Menu System Press the OK button to save the change Press the OK button to edit the current setting Press the A or V buttons to select either Enabled or
62. port 173 use_telnet_login 174 use_telnet_welcome 175 Creating groups 31 members See Creating users users 26 D Deleting groups 33 inputs and outputs See Removing inputs and outputs members See Removing members users 28 Destination UDP IP address See UDP Settings remote UDP address UDP port See UDP Settings remote UDP port Device Configuration 76 Discovery Service enabling disabling 130 find device 130 product description 131 read write status 103 settings 102 E Editing groups 34 users 29 F Factory settings setting See Resetting the Matrix Controller Features vii page 187 Index Firmware upgrade procedure 780 IR Remote Control Front panel installing batteries 7 layout 2 IR channel setting 8 layout 5 G Groups L adding inputs and outputs 35 Ji adding users 40 Lock creating 31 button See Panel layout deleting 33 Locking the Matrix Controller 114 editing 34 Logout 116 overview 24 presets creating 50 removing inputs and outputs 38 removing members 42 MAC Address 126 127 Members overview 24 H Menu button See Panel layout HTTP Port 83 126 system accessing 54 summary 183 I Mode Index 187 combined 9 Inputs separate 13 adding 35 removing 38 Installation 9 N Introduction 2 Netvork Mode IP Settings combined 9 control separate 9 gateway 82 setting 74 126 HTTP port 83 IP address 79 IP mode 78 O setting 77 subnet mask 81 Operating Notes v video Outputs gateway
63. r Input 5V DC Power Consumption e 4 3W max Operating Temperature e 32 to 122 F 0 to 50 C Operating Humidity e 5 to 90 RH non condensing Storage Temperature e 4 to 185 F 20 to 85 C Storage Humidity e 0 to 95 RH non condensing MTBF e 50000 Hours Physical Dimensions W x H x D 17 x 3 5 x 2 7 432mm x 88mm x 68mm without rack ears Dimensions W x H x D e 19 x 3 5 x 2 7 482mm x 88mm x 68mm with rack ears Unit Weight e 3 7 Ibs 1 7 kg page 186 Bo A Accessing menu system 54 Access level 116 setting 27 121 Adding groups See Creating groups inputs 35 outputs 35 68 users 40 C Changing passcode 29 Combined Mode 9 Commands factory_reset 138 get_discovery 139 get discovery mode 140 get_firmware_version 141 get gateway 142 get ip_address 143 get_ipconfig 145 get ip_mode 144 get netmask 146 get telnet access 147 get telnet pass 148 get telnet port 149 get udp_access 150 get_udp_echo_access 151 get udp_echo_ip 152 get udp_echo_port 153 get udp_port 154 get web_port 155 help 156 p 176 r 177 reboot 157 set_discovery 158 set_discovery_mode 159 set_gateway 160 set ip address 161 set_ ip mode 162 set_ netmask 163 set port mode 164 set_ showme 165 set_telnet access 166 set_telnet_port 167 set udp_access 168 set_ udp _echo_access 169 set_udp_echo_ip 170 set_ udp _echo_port 171 set_ udp port 172 set_ web_
64. rame Size to 9216 Click Apply to save the settings Enable IGMP Snooping Status Disable Validate IGMP IP Header Click Apply to save the settings Go to IGMP Snooping VLAN Configuration 0 Enter 1 under Vlan ID 11 Enable Fast Leave Admin Mode and Query Mode 1 2 3 4 5 Goto Multicast gt IGMP Snooping gt IGMP Snooping Configuration 6 7 8 9 1 12 Click Apply to save the settings Operating Notes Cisco SG300 or SG500 series switches ile 2 3 4 si 6 T 8 9 1 Login to the switch with a Web browser Go to Admin gt Port Management gt Port Settings Click Enable Jumbo Frames Click Apply to save the settings Click Multicast gt Properties Enable Bridge Multicast Filtering Click Apply to save the settings Go to Multicast gt IGMP Snooping Enable IGMP Snooping 0 Click Apply to save the settings The Gefen Syner G Software Suite is a free downloadable application from Gefen that provides network configuration assistance and automatic download and installation firmware upgrades for this product Always make sure that the Matrix Controller is running the latest firmware Matrix Controller is a trademark of Gefen LLC 2015 Gefen LLC All Rights Reserved All trademarks are the property of their respective owners Gefen LLC reserves the right to make changes in the hardware packaging and any accompanying documentation without prior written notice ce KX A amp
65. renice admin 4 Select the desired user s for the group Available users Search Name Description Access admin Administrator admin front panel Front Panel user admin berenice berenice admin eric eric admin page 40 Grouos Basic Operation 5 Click the arrow icon pointing to the right to move the selected user s under the Members list Users can belong to multiple groups Description Access Administrator admin Front Panel user admin berenice admin john operator eric admin 6 The selected users admin front panel john and kayla are now members of this group a Members Search Name Description Access admin Administrator admin front panel Front Panel user admin john john operator kayla operator page 41 Basic Operation Grouos Removing Members As with removing inputs and or outputs removing a member from a group does not delete the member Removing a member from a group simply prevents that user from accessing the group To permanently delete a member user see Deleting Users page 28 a Click the Groups tab Click the Members tab Click on the desired group Click the desired user under the Members list In this example we will select John Members Search Name Description Access admin Administrator admin front panel Front Panel user admin john operator kayla kayla operator Click the arrow icon pointing to the left
66. rk gt Discovery EXT CU LAN Log Out Discovery Protocol Settings Find Your Device CX show Me Discover Read Only Read Only BRERA gic Product Description lt gt EXT CU LAN sw Enable Discovery Click these buttons to enable or disable the Discovery feature In order for the Matrix Controller to be discovered on a network using Gefen Syner G this feature must be enabled Find Your Device Click this button to show the location of the device When the Show Me button is clicked the button text will change to Hide Me and the following buttons will flash on the front panel of the Matrix Controller Click the Hide Me button to stop the buttons from flashing page 130 Basic Operation Web Interface Discovery Protocol Settings Find Your Device G2 show Me Discover Read Only Read Only BRGEGR ic Product Description EXT CU LAN sw Discover Read Only Click the Read Only button to restrict anyone using the Syner G Software Suite from changing the settings of the Matrix Controller Click the Read Write button to allow anyone to read or change the settings of the Matrix Controller Product Description Enter the name of the Matrix Controller in this field The default name is EXT CU LAN Save Click this button to save all changes on this page page 131 Basic Operation Web Interface GEFEN Multi Purpose Matrix Controller EXT CU LAN I jor Log Out Download Curre
67. route details screen Quick Presets Press the INT Quick Preset 4 button to initialize the new routing configuration page 69 Menu System Selecting Presets Before using the front panel to select presets use the built in Web interface to add and configure presets See Using Presets page 47 for more information To access routing presets use the following procedure Basic Operation 1 From the standby screen press the Preset button See Accessing the Menu System page 54 for information on how to display the standby screen Quick Presets 2 The enter preset ID screen will be displayed 3 Select the desired preset There are two methods gt Select by Preset ID a Use the numeric keypad to enter the Preset ID If you make a mistake press the Clear button to erase the entry Press the OK button to accept the selection page 70 Basic Operation Menu System gt OR A 3 3 c Cy hi b Press the OK button to accept the selection c Once the preset is selected the initiate preset screen will be displayed indicating that the preset has been selected gt Browse by Preset Name a Press the BROWSE Quick Preset 4 button Status EMTER FRESET IT Hal BROWSE page 71 Menu System b Use the lt or gt buttons to
68. s Enables or disables UDP access The default setting is Enabled Syntax set udp access paraml Advanced Operation Parameters paraml Integer 0 1 param1 Description 0 Disabled Enabled Example set udp access 1 UDP ACCESS 1 Related Commands get udp access page 168 Advanced Operation Mommands set udp echo access Enables or disables UDP echo Syntax set udp echo access paraml Parameters paraml Integer 0 1 param1 Description 0 Disabled Enabled Example set udp echo access 0 UDP ECHO ACCESS 0 Related Commands get udp echo access page 169 Advanced Operation set udp echo ip Mommands Sets the UDP echo IP address The IP address must be entered using dot decimal notation Syntax set udp echo ip paraml Parameters paraml Address Example set udp echo ip 10 5 64 158 UDP ECHO IP 10 5 64 158 Related Commands get udp echo ip page 170 Advanced Operation set udp echo port Sets the UDP echo communication port Syntax set udp echo port parami Parameters paraml Integer Example set udp echo port UDP ECHO PORT 50009 Related Commands get udp echo port page 171 Mommands 0 65535 Mommands set udp port Sets the UDP listening port The default port is 50007 Syntax set udp port parami Advanced Operation Parameters paraml Integer 0 65535 Example
69. s list _ _ _ _ _a_ Search Available Outputs Name EXT HDKV EXT HDKV EXT HDKV EXT HDKV EXT HDKV EXT HDKV EXT DVIKV IP 10 5 64 195 192 168 1 221 192 168 1 22 192 168 1 22 192 168 1 192 168 1 22 192 168 1 226 19 188 1 2292 MAC 00 1C 91 03 82 DB 2D 8 00 1C 91 04 00 1C 91 03 82 B4 7F 0C 00 1C 91 03 00 1C 91 04 00 Aeg page 36 Description dev lan r HD2IRS LA EXT HDKV EXT HDKV hd siggen DVIKVM LA EXT HDKV FXT HDKYV Basic Operation Grouos Press the arrow icon pointing to the right to move the selected outputs under the Associated Outputs list Available Outputs Name EXT HDKYV EXT HDKYV EXT HDKYV EXT HDKV IP 10 5 64 195 192 168 1 221 192 168 1 22 192 168 1 192 168 1 22 192 168 1 Search MAC 00 10797 03 82 DB 2D 8 00 1C 91 04 00 1C 91 03 82 B4 7F 0C 00 10 91 03 Description dev lan r HD2IRS LA EXT HDRKV EXT HDKV hd siggen EXT DVIKV 00 10 91 04 DVIKVM LA 9 The selected outputs will appear under the Associated Outputs list oo Associated Outputs Search Name IP MAC EXT HDKVM 192 168 1 220 00 10 91 04 EXT HDKYM 192 168 1 225 00 10C 91 03 Description HD2IRS LA EXT HDKVM B2 B4 7F 0C 00 10 91 04 EXT HDKVM DVIKVM LA EXT HDKVM 192 168 1 227
70. s this button to accept the current value Press this button to accept the current settings Press this button to lock the front panel Press these buttons to instantly recall the desired preset Point the IR sensor at the front panel of the Matrix Controller page 6 Getting Started Introduction Installing the Batteries Remove the battery cover on the bottom of the IR remote control unit Make sure that the batteries are installed with the correct polarity as shown in the illustration below Always use two 1 5V AAA type batteries Replace the battery cover Warning Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions page 7 Getting Started Introduction Setting the IR Channel Information Remove the battery cover on the bottom of the IR remote control unit Locate the DIP switches below the battery compartment Use the table below to set the IR remote control to the desired IR channel Replace the battery cover IR channel DIP switch setting 0 r 1 ON 1 ON 1 ON 1 2 2 2 2 page 8 fatsieeliiciarele The Matrix Controller is designed to manage and control the Gefen family of Video and KVM over IP products in a virtual matrix environment The Matrix Controller provides two methods of network control gt Combined mode This mode is used when the Matrix Controller is connected
71. select the desired preset Each preset will be listed by the name that it was given in the Web interface Basic Operation c Press the SEL Quick Preset 2 button to select the displayed preset Use the BACK Quick Preset 2 button to return to the enter preset ID screen page 72 Menu System d Once the preset is selected the initiate preset screen will be displayed indicating that the preset has been selected INITIATE ae i ne a Basic Operation 4 After a few moments the route details screen will be displayed Status ROUTE DETAILS IH OUT ADD IHT page 73 Menu System Setting the Network Mode 1 From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby screen Basic Operation 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu 4 Press the OK button again to change the network mode page 74 z O di Y gt Y e Q uoljesado siseg Press the A or V buttons to select either Separate or Combined In the example below we have selected Combined oe Press the OK button to save the change 6 The following screen will be displayed T page 75 Menu System 8 Reboot the unit to apply the changes To i
72. ser preset and a group preset 1 2 3 4 Creating User Presets Click the Main tab Click the desired group button Near the bottom of the screen click the Add button next to Presets User Presets User No user presets have been defined The New preset dialog will be displayed New preset x Edit Save Delete Cancel Name Required Inputs Outputs ID Description Select Input v 4 EXT HDKVM LAN R page 47 Basic Operation Using Presets Enter the name of the preset in the Name field This is required Click the drop down list under the Inputs column The drop down list will display all available inputs The Outputs column will list all available outputs In this example for simplicity we only have one Sender unit and Receiver unit Select the desired input from the drop down list for each output that is listed New preset Edit Save Name User 1 to 1 Inputs Outputs ID Description For demonstration purposes our group only contains one input and one output The input s and output s that are displayed in this dialog box will be determined by the devices which have been assigned to the Associated Inputs and Associated Outputs column under the Group menu When creating user presets only one input can be selected for each output that is listed Only inputs can be selected Outputs cannot be selected when creating a preset If you wish to change the availabili
73. servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Batteries that may be included with this product and or accessories should never be exposed to open flame or excessive heat Always dispose of used batteries according to the instructions Warranty Information Gefen warrants the equipment it manufactures to be free from defects in material and workmanship If equipment fails because of such defects and Gefen is notified within two 2 years from the date of shipment Gefen will at its option repah or replace the equipment provided that the equipment has not been subjected to mechanical electrical or other abuse or modifications Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair Such repairs are warranted for ninety 90 days from the day of reshipment to the Buyer This warranty is in lieu of all other warranties expressed or implied including without limitation any implied warranty or merchantability or fitness for any particular purpose all of which are expressly disclaimed 1 Proof of sale may be required in order to claim warranty Customers outside the US
74. stake press the Clear button to erase the entry Press the OK button to accept the selection page 58 Menu System gt Browse by Input a The second option is to press the BROWSE Quick Preset 4 button Basic Operation ENTER IHFUT CHAHHEL Al BROWSE b Use the lt or gt buttons to select the desired input Each input will be listed by description as shown in the example below ELU RAY FLATER cc BACK SEL 3 page 59 Menu System d The output screen will be displayed Basic Operation 7 Select the output by one of the following methods gt Select by Output Channel a Use the numeric keypad to enter the Output ID If you make a mistake press the Clear button to erase the entry Press the OK button to accept the selection LE Fd IIH OR gt Browse by Output a Press the BROWSE Quick Preset 4 button b The output selection screen will be displayed c Use the lt or gt buttons to buttons to select the desired output d Press the SEL Quick Presets 3 to select the current output Press the BACK Quick Presets 2 button to return to the previous screen page 60 Menu System 8 The route details screen will be displayed Status ROUTE DETAILS IH OUT ADD Basic Operation From this screen you can i Press the IN Quick Preset 1 button to display t
75. stem menu JU G ina Py L page 105 Menu System 4 Press the OK button to enter the System menu The IR Channel setting will be displayed Basic Operation 5 Press the A or V buttons to select the desired IR channel 1 4 6 Press the OK button to save the current changes page 106 Menu System Resetting the Matrix Controller Resetting the Matrix Controller will erase all current configurations and return the Matrix Controller to factory default settings If you need to reset the Matrix without erasing any current settings refer to Rebooting the Matrix Controller page 111 Oo g0 L cc ok Q 74 faa 1 Before resetting the Matrix Controller you may want to save the current settings to a configuration file If you do not want to save the configuration settings then skip to Step 2 a Login to the Web interface b Click the System tab c Click the Download button EXT CU LAN Leg Out Administrator Restore Configuration File Warning All current settings will be lost kronse Download Current Configuration to PC Download Restore Configuration File Browse Restore Warning All current settings will be lost d Select a destination folder where the configuration file will be saved e The file will be saved as settings xml page 107 Menu System 2 From the standby screen press the Men
76. t mask at 255 255 255 0 page 81 Menu System 19 Press the A or V buttons to select the Gateway setting The gateway address will be displayed Basic Operation 20 Press the OK button to change the setting The first digit of the gateway address will flash 21 Use the numeric keypad to enter the desired address Ifa one or more digits in the IP address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 22 The cursor will automatically advance to the next digit in the IP address If an error is made use the lt or gt to move backward or forward between each digit page 82 Basic Operation 23 24 25 26 Menu System Press the OK button to save the change Press the A or V buttons to select the HTTP Port setting The current HTTP listening port is displayed Press the OK button to edit the current port settings The first available digit of the port number will flash Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 80 then you would enter 00080 If an error is made use the lt or gt to move back
77. ting as Enabled 9 Press the OK button to save the current changes For this example we will leave the setting as Enabled page 97 Basic Operation 10 11 12 Menu System Press the A or V buttons to select UDP Port Press the OK button to edit the current port setting The first available digit in the port setting will flash Use the numeric keypad to enter the desired listening port The port range is 1 to 65535 Use preceding zeros to pad numbers less than 5 digits For example if the listening port is 23 then you would enter 00023 page 98 Menu System 13 If an error is made use the lt or gt to move backward or forward between each digit Quick Presets Menu A Lock j 0G za Oooo TCP PORT EDIT AaB Basic Operation 14 Press the OK button to save the change 15 Press the A or V button to select the Remote UDP Access setting 16 Press the A or V buttons to select either Enabled or Disabled If this option is set to Enabled then remote UDP access will be permitted Otherwise set this option to Disabled to prohibit access using the UDP protocol 17 Press the OK button to save the changes page 99 Basic Operation 18 19 20 21 22 23 Menu System Press the A or V button to select the Remote UDP Address setting Press the OK button to edit
78. to the same switch as the KVM over IP products This is the default setting Getting Started When using combined mode network performance will be degraded because of the large amount of bandwidth required to support video signals on the same switch To solve this issue separate mode can be used To use separate mode an independent managed switch must be installed to support the Gefen KVM over IP products See Separate Mode page 13 for more information gt Separate mode This mode is used when the KVM over IP products are connected to a separate dedicated managed switch Combined Mode 1 Connect a shielded CAT 5e or better cable from each of the Gefen KVM over IP units to a managed switch Refer to the User Manual s for the Gefen KVM over IP units to obtain the network requirements Router Managed Switch to Gefen KVM over IP Devices page 9 Getting Started Installation 2 Connect a shielded CAT 5e or better cable from the LAN 1 port on the Matrix Controller to the same network where the Gefen KVM over IP units are connected 3 Connect the included power supply to the 5V DC power receptacle on the rear panel of the Matrix Controller Connect the power cord to an available electrical outlet Router to Gefen KVM over IP Devices EXT CU LAN Matrix Controller 4 The Matrix Controller will begin the initialization process This may take several seconds EXT CU
79. tputs Displays the channel of the KVM over IP product 10 IP Outputs Displays the IP address of the KVM over IP product You can access the Web interface of the KVM over IP Receiver unit by clicking the desired IP address under this column 11 MAC Outputs Displays the MAC address of the product 12 Description Outputs Displays the description of the product By default the product name is used as a description This name can be changed using the Edit Device button 13 Mode Outputs Displays the network mode of the KVM over IP product The different modes are Auto Static and DHCP See the product manual for the KVM over IP for more information about network modes page 123 Web Interface Add Device Edit Device Delete Device Show Me Select All Basic Operation Auto hae R Ade Mao am Ma Ae PEEEETEEE SF scription zy DVI 4 vanm a toss h TOK SO EXTHOZRSLANR Am A 19 Refresh Auto Assign 14 Add Device Normally the Matrix Controller will automatically attempt to connect and retrieve device information However if the KVM over IP device has a unique IP address then click this button to add a device to the list The IP address and Telnet port of the device must be provided 15 Edit Device Click this button to edit settings and description of the selected device 16 Delete Device Click this button to remove a device from the list 17 Show Me Click this button to
80. tting The first digit of the IP address will flash page 79 Menu System 12 Use the numeric keypad to enter the desired IP address Ifa one or more digits in the IP address is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 Basic Operation 13 The cursor will automatically advance to the next digit in the IP address If an error is made use the lt or gt to move backward or forward between each digit 14 Press the OK button to save the change page 80 Basic Operation Menu System 15 Press the A or V buttons to select the Subnet Mask setting The subnet mask 16 17 18 address will be displayed flash Use the numeric keypad to enter the desired subnet mask If a one or more digits in the subnet mask is less then three digits in length then preceding zeros must be used to pad the value For example if one of the numbers is 10 then you would enter 010 on the keypad If the number is 5 then you would enter 005 The cursor will automatically advance to the next digit in the subnet mask If an error is made use the lt or gt to move backward or forward between each digit Press the OK button to save the change For this example we will leave the subne
81. tton to delete the selected group This button is enabled only if a group button is clicked page 117 Web Interface Groups gt Members This page is used to assign members to each group If no groups have been defined they will need to be created If a group is created on this page the group will also appear under the Groups gt Inputs Outputs See Adding Members page 40 for more information Cc 2 4 L U Q eo Q 74 aa GEFEN Multi Purpose Matrix Controller User admin Administrator EXT CU LAN Log Out Access Name Defkription Access Inputs Outputs Members Groups Users assignment B ss Tech sumpon Add new group Delete group Available users Edit name description 1 Group Name Displays each group that is created has a button 2 Add new group Click this button to create a new group 3 Edit name description Click this button to change the name and or description of the selected group This button is enabled only if a group button is clicked 4 Delete group Click this button to delete the selected group This button is enabled only if a group button is clicked 5 Search box To quickly search for a user in the Available Users list enter the user in this text box page 118 Web Interface Available users 6 Name Description Access admin Administrator admin Basic Operation front panel Front Pane
82. ty of an output under the Outputs column go the Groups menu and change the list of Associated Outputs as desired See Creating Groups page 31 for more information page 48 Basic Operation 10 11 Using Presets Click the Save button to save the changes to the preset Click the Cancel button to close the New preset dialog box After the preset has been saved a button will appear with the provided name under the Presets User column near the bottom of the page Presets User 1 User 1 to 1 Preview Edit page 49 Using Presets Creating Group Presets When a group preset is created it will be available to all groups If you wish to create presets that are dependent upon the user refer to Creating User Presets page 47 Basic Operation 1 Click the Main tab 2 Click the group button My Setup to display the available inputs and outputs 3 Near the bottom of the screen click the Add button next to Presets Groups Presets Group No group presets have been defined 4 The New preset dialog will be displayed New preset n Edit Save Delete Cancel Name Required Inputs Outputs ID Description Select Input v 4 EXT HDKVM LAN R page 50 Basic Operation Using Presets Enter the name of the preset in the Name field This is required Click the drop down list under the Inputs column and select the desired input Only one input can be sel
83. u button See Accessing the Menu System page 54 for information on how to display the standby screen 3 The Network menu will be displayed Basic Operation 4 Press the A or V buttons to select the System menu page 108 Menu System 5 Press the OK button to enter the menu The IR Channel setting will be displayed Basic Operation 6 Press the A or V buttons to select the Factory Reset option 7 Press the OK button to continue 8 The Matrix Controller will prompt you to confirm that you wish to proceed 9 Press the A or V buttons to select between Yes and No options gt To reset the Matrix Controller to factory default settings select Yes and press the OK button gt To cancel the procedure select No and press the OK button page 109 Menu System 10 If the Matrix Controller is reset the following message will be displayed m L FACTORY RESTORED Basic Operation 11 After about 30 seconds the passcode screen will be displayed ENTER fee eae FASSCOLE page 110 Basic Operation Menu System Rebooting the Matrix Controller Rebooting the Matrix Controller is identical to disconnecting and reconnecting the power supply on the back of the unit Rebooting the Matrix Controller may be required after changing specific system settings Rebooting does not reset the Matrix Controller to factory default settin
84. w locked and the passcode screen will be displayed 3 To unlock the Matrix Controller enter the passcode and press the OK button on the front panel or on the IR remote control The default passcode is 123456 page 114 Web Interes The built in Web interface provides advanced control of the Matrix Controller In order to access the Web interface use the Gefen Syner G Software Suite to obtain the IP settings of the Matrix Controller Once connected to the Matrix Controller the login screen will be displayed GEFEN Multi Purpose Matrix Controller EXT CU LAN 4 Username 2 Password 1 Username Enter the user in this field The Matrix Controller comes with two users adminand front panel The admin login provides unrestricted access to all features and settings and is used primarily to create and manage users groups presets and other network settings The front panel user is required in order to control the Matrix Controller through the front panel 2 Password Enter the password for the associated user The password is masked when itis entered If the front panel useris used to login then the password must be the same as the passcode used to access the front panel 3 Login Click this button to login in to the Main page of the Web interface page 115 Web Interface Main The Main page is used to manage all groups that have been created If no groups have been defined they will need to be created See Creating
85. ward or forward between each digit page 83 Basic Operation 27 28 29 Menu System Press the OK button to save the change To make changes to any of the IP settings again press the A or VW buttons to select the desired menu then press the OK button to make changes to the selected setting To return to the standby screen consecutively press and release the Back button until the standby screen is displayed page 84 Basic Operation Menu System Video IP Settings Video IP settings are only used in separate mode and allows you to access the Web interface using the Video IP address Refer to Separate Mode page 13 for more information on separate mode 1 From the standby screen press the Menu button See Accessing the Menu System page 54 for information on how to display the standby screen 2 The Network menu will be displayed 3 Press the OK button to enter the Network Menu menu N w fa E gt gt O OR E Q arle page 85 Menu System 4 Press the A or V buttons to select Video IP Settings Basic Operation 5 Press the OK button to enter the Video IP Settings menu The current IP mode setting will be displayed The IP Mode for Video IP Settings cannot be changed It will always be set to static 6 Continue by pressing the A or W buttons to select the IP Addr
86. xecuting this command The default IP address for the control port LAN 1 is 192 168 1 74 The default IP address for the video port LAN 2 is 192 168 1 75 Syntax set ip address parami Parameters paraml Integer 1 2 param1 Description 1 Control Port LAN 1 Video Port LAN 2 param2 Address Example set ip address 2 192 168 1 75 IP ADDRESS 192 168 1475 Related Commands get ip address page 161 Mommands set ip mode Sets the IP mode fro the Control Network to either DHCP or Static The Video Network IP mode is set to Static and cannot be changed Syntax set ip mode paraml Parameters paraml Integer 1 2 param1 Description 1 Control Port LAN 1 2 Video Port LAN 2 param2 Integer 0 1 param2 Description Example set ip mode 1 1 IP MODE 1 1 Related Commands get ip mode page 162 Momimands set netmask Sets the subnet mask The subnet mask address must be entered using dot decimal notation The Matrix Controller must be rebooted after executing this command The default net mask is 255 255 255 0 Syntax Advanced Operation set netmask paraml Parameters paraml Integer 1 2 param1 Description 1 Control Port LAN 1 Video Port LAN 2 param2 Address Example set netmask 2 255 255 0 0 NETMASK 2 255 255 255 0 Related Commands get netmask page 163 Advanced Operation Mommands set port m
87. y between depending upon the switch that is used and your network e The discovery feature used by the Matrix Controller relies on a proprietary network broadcast protocol that is used for identification of Gefen KVM over IP products Broadcast packets and access using ports 53334 and 53335 is required for this feature to work e The Gefen Video over IP product line is compatible with a wide variety of data switches gt For simple installations the Netgear GS724T GS748T GS748TPS PoE version are low cost 24 port or 48 port Gigabit Smart Switches that meet all necessary requirements They have two SFP ports that can be equipped with fiber SFP modules for greater distances gt For cascaded or extended switch architecture more than 1 Gigabit bandwidth may be required between switches For these situations the Netgear PROSAFE GS728TXS Gigabit Stackable Smart Switch offers four 10 Gigabit SFP uplink ports for expanded bandwidth between switches gt Other Gigabit managed switches such as the Cisco Small Business SG300 or SG500X X indicates 10G SFP uplink port switches may also be used However the configuration will be up to the user e In order to properly manage the video traffic both Jumbo Frames and IGMP Snooping must be enabled Netgear GS7xxT series switches Login to the switch with a Web browser Go to the Switching tab and select Ports gt Port Configuration Check the All checkbox and set Maximum F

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