Home

KX-TDA100 Model KX

Contents

1. 128 3 1 2 Settings on the Programme Mode ssssssseseeee eem 130 3 1 8 CUSTOMISING the BUTTOIIS auus sae meer su tubi ia EE habe RR 139 3 2 Manager Programming s E ER Rc Rd a RD ma 143 3 2 1 Programming Information succeed iia 143 3 2 2 Manager Programming P ee PU ttai ace pta 144 3 3 Customising Your System System 146 3 3 1 Programming Information 2 146 3 3 2 System Programming oom 149 A gt Appendiks PP 153 4 1 TUTE SION crs ca 154 441 NE TE 154 4 2 Feature Number nnana 157 4 2 1 L o rcm 157 4 3 What is This X DURS EFI aaa 165 43 1 Whatis This TONG 165 User Manual 7 8 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 9 1 1 Before Operating the Telephones 1 1 Before Operating the Telephones 1 1 4 Before Operating the Telephones 10 What Kind of Telephone Can Be Used
2. or TRANSFER Dial desired phone number Seize outside line before dialling outside phone number PT SLT PS During a conversation X TRANSFER desired gt a2 4 Press TRANSFER or Recall hookswitch Talk to the new party Dial desired phone number Seize outside line before dialling outside phone number Talk with multiple parties a lt Talk with multiple parties Press CONF A TRANSFER C qj RA Press TRANSFER or Recall hookswitch gt gt C Tone Enter 3 User Manual 61 1 4 During a Conversation To add four or more parties a conference During a conversation To continue A CONF desired li amp Cs Press CONF Dial desired Press CONF phone number Seize outside line before dialling outside phone number To talk alternately on three party conversation PT SLT PS During a conversation X TRANSFER C D Y TEN Press TRANSFER or Recall hookswitch During a three party conversation when you press TRANSFER Recall or hookswitch you can talk to the party who had conversation previously If you want to talk to the third party E press TRANSFER Recall or hookswitch again e You can have a conference with maximum eight parties comprising intercom or outside lines simultaneously gt gt Customising Your Ph
3. Hints If you are an operator or dial some extensions frequently DSS buttons are useful ILF Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References The related or required programming is noted User Manual 17 1 1 Before Operating the Telephones Connection Example This diagram shows you a connection example ISDN Lines L ES Analogue Lines Computer Hybrid IP PBX Batteries Single Line t Telephone pompus Single Line Digital Proprietary Computer Telephone Computer Printer Fax Machine ig Wireless Phone Analogue Proprietary Telephone ISDN Telephone Doorphone amp Door Opener P Digital Proprietary Telephone External Music Source Pager Amplifier Speaker KX T7636 KX T7633 Voice Processing System 18 User Manual e0090090000000 IP Network Computer Computer Server Computer ecco ecccccccoco06 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Another Extension Calling an Outside Party Making a Call to a Private Network TIE Line Access Using an Account Code Account Code Entry Calling Another Extension To another extension Intercom Call PT SLT PS A gt lt lt DSS Off
4. 0 Cancel ICDG extension no Outside Calls 715 Intercom Calls X716 User Manual 159 4 2 Feature Number Table Feature While dial tone is heard Default Additional digits Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN To set To confirm To cancel X7X5 outside line no multiple subscriber no 2 Unconditional 3 Busy 4 No Reply phone no outside line no multiple subscriber no 1 outside line no multiple subscriber no 0 160 1 5 2 Showing a Message on the Caller s x750 Telephone Display Absent Message To set 1 9 parameter To cancel 0 1 5 3 Preventing Other People from Using Your Telephone Extension Lock To lock 1 To unlock 0 extension PIN 1 6 1 Paging Group Paging x33 paging group no 2 digits 1 6 2 Answering Denying a Paged Announcement To answer X43 To deny x721 1 To allow 0 1 7 1 Setting the Alarm Timed Reminder 760 12H 1 hour minute AM 1 PM 0 once 1 daily 24H 1 hour minute once 1 daily To cancel 0 1 7 3 Receiving Call Waiting Call Waiting Off Hook Call Announcement OHCA Whisper OHCA For intercom calls x731 0 1 2 3 No tone Tone OHCA Whisper OHCA For outside calls x732 0 1 No tone Tone User Manual 4 2 Feature Number T
5. e C Tone Press TALK Enter 3 48 Enter 0 Press CANCEL e Some wired telephones are prohibited from using this feature 5 e If you go off hook while your parallelled telephone is in use the call will switch over to you User Manual 91 1 7 Setting the Telephone According to Your Needs 1 7 13 Clearing Features Set at Your Extension Extension Setting Clear You can clear the following features which you have set at your extension This feature is also known as Station Programme Clear Features Default Setting Hot Line Off Message Waiting All the messages that have been left by other extension users Off Call Pickup Deny Allow Call Forwarding FWD Off Absent Message Off Paging Deny Allow Timed Reminder Cleared Do Not Disturb DND Off Call Waiting for intercom calls Disable No call Call Waiting for outside calls Disable No tone Executive Busy Override Deny Allow BGM Off Data Line Security Off Parallelled Telephone The telephone in parallel rings Log in Log out Log in These features may not be cleared depending on the system programming PT SLT PS X Gecxsxa3 7 C Tone Off hook Enter 3 790 On hook 92 User Manual 1 8 Utilising the Call Centre 1 8 Utilising the Call Centre 1 8 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up You can control your status in an
6. Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature PT SLT PS During a conversation TRANSFER C 2 outsideline E qj C Tone phone no di y D Press TRANSFER Seize outside line Recall hookswitch Dial outside phone Talk On hook number The call is transferred Time limit Er Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period Toreturnto the held call before the destination answers press the TRANSFER button corresponding CO ICD Group or INTERCOM button or the hookswitch gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button 50 User Manual 1 4 During a Conversation Transferring a Call Using the ISDN Service Call Transfer CT by ISDN During a conversation 4 lt a ISDN Hold C Tone t Press ISDN Hold Dial phone number Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded PT SLT PS During a conversation TRANSFER C Tone 7 GECSX23 Wm FS 259 Enter 62 Dial phone number Talk On hook Press TRANSFER You do not have to inform the destination or Recall hookswitch extension about where the call has been transferred from
7. 128 User Manual 3 1 Customising Your Phone Personal Programming To cancel PT SLT stored S gt Emma gt 9 gt QA gt Off hook Enter X799 Enter 0 Enter stored extension PIN gt gt On hook WARNING When a third party discovers the password extension PIN of the PBX there will be HJ a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently e Valid numbers for an extension PIN through 9 If the wrong extension PIN is entered for a preprogrammed number of times the PIN is locked e f you forget your extension PIN or your extension PIN is locked your manager can clear the extension PIN and extension PIN lock User Manual 129 3 1 Customising Your Phone Personal Programming 3 1 2 Settings on the Programme Mode You can programme features using the programming mode Setting Features Clearing Features To exit the mode at any time lift the handset EJ Setting Features The original settings are shown in bold letters Find and mark your desired selections for programming PROG PROGRAM PROGRAM programming selection amp o
8. 1 8 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up Log in X736 1 ICDG extension no Log out 0 ICDG extension no To enter leave the Not Ready mode x735 1 0 2 1 8 2 Monitoring and Controlling the Call x739 ICDG extension no Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor 1 9 1 If a Doorphone Door Open is Connected Doorphone Call x31 doorphone no 2 digits Opening the Door Door Open x55 doorphone 2 digits 1 9 2 If a Host PBX is Connected Accessing External Services External Feature service code Access EFA 1 9 3 If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail Integration Both Calls x710 0 Cancel Outside Calls 711 2 All Calls Intercom Calls x712 3 4 No Answer 5 Busy No Answer voice mail extension no 1 10 1 Using the Same Settings as Your 727 your previous extension no extension PIN Previous Extension Walking Extension 2 1 1 Extension Control 1 To lock unlock other extensions Remote Extension Lock To unlock x782 extension no To lock 783 extension no 1 2 1 2 Time Service Mode Control x780 Day Night Lunch Break 0 1 2 3 162 User Manual 4 2 Feature Number Table Feature While dial tone is heard Default Additional digits 1 2 1 4 Turning on the Ex
9. Call Log Used to show the incoming call information Call Log for ICDG Used to have a Call Log button for incoming call distribution group Log in Log out Used to switch between the log in and log out mode Log in Log out of a specified group Used to have a Log in Log out button for another incoming call distribution group Log in Log out for all groups Used to have a Log in Log out button for all groups Hurry up Used to transfer the longest waiting call in the queue of an incoming call distribution group to the overflow destination Wrap up Used to switch the wrap up status Ready and Not Ready mode System Alarm Used to confirm a PBX error For more details consult your dealer Time Service Day Night Used to switch the time service mode Lunch Break Answer Used to answer an incoming call Release Used to disconnect the line during or after a conversation or to complete a Call Transfer Toll Restriction Call Barring Used to change the toll restriction call barring level of other extension users temporarily ISDN Service Used to access an ISDN service Calling Line Identification Restriction CLIR Used to switch between the CLIP and CLIR services Connected Line Identification Restriction COLR Used to switch between the COLP and COLR services ISDN Hold Used to transfer a call using telephone company Headset Used t
10. You can lock your call log by using an extension PIN Personal Identification Number so that you can prohibit access to your logged information Refer to 3 1 2 Settings on the Programme Mode e You can also have a Call Log button for ICDG Incoming Call Distribution Group e Ifa call arrives while you are using the call log the call log display will be replaced with the caller s information gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Call Log button or Call Log for ICDG button User Manual 111 1 11 Using a Display Proprietary Telephone KX T7XXX Series Calling with the Outgoing Call Log You can redial using the outgoing call log To call While on hook gt Press Left Press ENTER Press Up or Down Off hook until desired number appears To store the caller s information for personal speed dialling When the desired party is displayed D gt STORE Press STORE You lock your call log by using an extension PIN Personal Identification Number so that you can prohibit access to your logged information Refer to 3 1 2 Settings on the E Programme Mode e facallarrives while you are using the call log the call log display will be replaced with the caller s information 112 User Manual 1 11 Using a Display Proprietary Telephone KX T7XXX Series 1 11 2 Using the Directories You can select and call using the direc
11. minns C2 Back at Hour Minute C5 Out unti 20456 Month Day Off hook Enter 750 C6 nn a Meeting gt gt Cat 2 eu Enter required number Enter On hook To cancel PT SLT PS Sb gt 9 99 C Tone Off hook Enter 3750 Enter 0 On hook 9 e Enter the desired value in the 96 positions You must enter the correct number of 5 characters as represented by the 96 using 0 to 9 or X The default messages can be changed Consult your dealer 74 User Manual 1 5 Before Leaving Your Desk 1 5 3 Preventing Other People from Using Your Telephone Extension Lock You can lock your extension so that other users cannot make inappropriate calls nor change some settings of your extension This feature is also known as Electronic Station Lockout To lock PT SLT PS S gt D C Tone y Off hook Enter 77 Enter 1 On hook To unlock PT SLT PS PIN Personal Identification Number SS gt mama gt C9 gt n 7 aD C Tone Off hook Enter 77 Enter 0 Enter extension PIN On hook max 10 digits e If you forget the extension PIN or cannot unlock your phone consult your manager mus can clear your extension PIN Then you can set the new PIN and unlock your extension by EJ entering it e f your extension is locked by this feature it cannot perform feature as follows Making outside calls Changing the FWD DND assignment C
12. All messages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded from external music sources To record D 2 s OGM floatin S GeGSGSS ire m C Tone Off hook Enter X36 Enter 1 Enter OGM floating Record extension number message AUTO DIAL The message 4 is played back gt y Press STORE On hook STORE When the time limit passes it stops automatically To play back OGM floatin SS gt GELS gt GO eee QR Off hook Enter X36 Enter2 Enter OGM floating extension number The message gt gt is played back On hook User Manual 125 2 1 Control Features To record from an external music source OGM floatin gt 3 T Off hook Enter x36 Enter 3 Enter BGM Enter OGM floating Lone amp number 1 digit extension number You hear a 2 The BGM gt AUTO DIAL D pi the BGM C Tone is recorded D C Tone Press CONF Press STORE When the time limit passes it stops automatically The message is played back On hook To clear the message OGM floati D D anew 2S Progress Tone amp C Tone Off hook Enter X 36 Enter 0 Enter OGM floating On hook extension number 126 User Manual Section 3 Customising Your Phone amp System
13. Call Forwarding to Voice Mail Voice Mail Integration To forward your calls to your mailbox To transfer a call to a mailbox To listen to messages If you cannot answer calls you can forward them to your mailbox You can select the type of incoming calls Intercom Outside Both Calls If your telephone has a MESSAGE button the MESSAGE light turns on and lets you know you have messages Even if a MESSAGE button is not provided you will hear an indication tone when going off hook You can also transfer received outside calls to a mailbox so that calling parties can leave messages If you create a Voice Mail Transfer button on your phone the transfer is done easily without confirming the voice mail extension number Voice Mail Transfer The duration for recording depends on the voice processing system To forward your calls to your mailbox PT SLT PS m Cancel Outside C2 AI Calls gt Ge99 gu gt Des 7 C23 C2 No Answer Intercom C5 Busy No Answer Off hook Enter X71 Enter 0 to 2 as Enter required you desire number gt gt ERES gt GO C Tone Enter voice Enter On hook mail extension number User Manual 103 1 9 Using User supplied Equipment To transfer a call to a mailbox During a conversation DSS Voice Mail gt voice mail extension no Press Voice Mail Press DSS or dial voice Transfer mail extension number To listen to me
14. The door open will be triggered for a specified time period E User Manual 101 1 9 Using User supplied Equipment 1 9 2 If a Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features e g Call Waiting offered by a host PBX ortelephone company This feature is only effective for an outside call While hearing a tone i While hearing a tone R FLASH RECALL desired service 4 desired oe 2 gt GECSSCOS FRA Press FLASH RECALL or EFA Enter desired Press Recall Enter 60 i Or press TRANSFER and service code hookswitch Eins then enter 60 i e In this case FLASH RECALL button on a proprietary telephone is in the External Feature Access EFA mode gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit an External Feature Access EFA button 102 User Manual 1 9 Using User supplied Equipment 1 9 3 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System from a telephone Call Forwarding to Voice Mail Voice Mail Integration If your PBX has a Panasonic Voice Processing System connected e g KX TVP KX TVS series using digital integration the following features are also available Screening Calls Live Call Screening LCS Recording a Conversation Two way Record
15. See Programming for Related Programming if necessary 9 lt 99 09 lt outside line Seize an outside line One of the following Press the CO button e Dial automatic line access number 9 or 0 Dial outside line group access number and outside line group number D Off hook One of the following e Lift the handset Press the SP PHONE button Press the MONITOR button To start talking lift the handset Press TALK button 599905 29099005 09009005 299909051 200000 Press the Call button on the Doorphone On hook One of the following E Press the hookswitch lightly y Hang up Press the SP PHONE button Press the MONITOR button Press CANCEL button ca Press the corresponding feature Talk button on the proprietary S telephone desired no Enter the required number You will hear a confirmation dial lt Example gt ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone Enter the account code D Tone Dial Tone R Tone Ring Tone R B Tone Ringback Tone Dial an extension number Dial outside phone number extension no outside extension no Dial the telephone number 12 User Manual 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console they may have some of the u
16. The called desired party answers Press TRANSFER Press DSS or dial desired phone number Seize outside line before dialling outside phone number To talk to a waiting caller While hearing call waiting tone Press ANSWER Talk 46 User Manual RELEASE gt Press RELEASE 1 3 Receiving Calls To transfer an outside call to an extension with a one touch operation During a conversation c The called RELEASE party answers Press DSS Press RELEASE The other party is placed on hold and the destination extension is called immediately To end a conversation During a conversation ca RELEASE Press RELEASE gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit an Answer button or a Release button User Manual 47 1 3 Receiving Calls 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up You will receive the information on the malicious call later on To request MCID PT SLT PS During a conversation or when hearing a reorder tone after the calling party hangs up Y TRANSFER Ek k qp Ema e lt m eg Press TRANSFER or Enter 7 3 Talk or on hook Recall hookswitch Availability of this feature depends on the ISDN service of your telep
17. This chapter shows you how to customise your individual telephone or PBX according to your needs Find the desired setting and program as necessary User Manual 127 3 1 Customising Your Phone Personal Programming 3 4 Customising Your Phone Personal Programming 3 1 1 Customising Your Phone Personal Programming You can customise your telephone features desk and extension For example you can change the initial settings or button features according to your needs Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number e f you change your desk and extension refer to 1 10 1 Using the Same Settings as Your I Previous Extension Walking Extension Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number You can assign a password to each extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal directory and call log Directory and Call Log Lock 3 Using the same settings as your extension at other extensions Walking Extension 4 Remote Control Operation Walking COS 5 Extension Lock Clear To set PT SLT SS GeXZX3 CS 1 gt emet gt gt Off hook Enter X799 Enter 1 Enter extension PIN max 10 digits same J ia ES Enter F Enter Enter same extension PIN On hook max 10 digits
18. You can use a single line telephone SLT such as a rotary pulse telephone or a Panasonic proprietary telephone PT such as the KX T7636 You can also use a Panasonic Portable Station PS e g KX TD7690 Use the feature depending on the telephone you are using If you are using a ce Panasonic proprietary telephone with a special feature button such as C Jand or a display D PT you can follow the operation with the button or display messages for easy programming If you use a large display telephone e g KX T7636 you can follow the displayed messages to use the features If your telephone does not have feature buttons and or a display you may operate the PBX by entering a feature number instead Follow the operation for your type of telephone If you use a Console you can use the buttons on the Console as the buttons on the connected proprietary telephone telephone which does not have feature EH buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons e If you use a Panasonic proprietary Registration for Your Portable Station PS You must register your PS in the PBX and determine its extension number before initial use For PS registration consult your dealer Feature Numbers To use certain features you need to enter specified feature numbers and an additional parameter if required There are two types of feature numbers as follows Fl
19. Dial a line access number as the first digit when calling an outside party User Manual 39 1 2 Making Calls 40 WARNING When you enable the Outside to Outside Call feature of DISA and a third party discovers the password verified code PIN extension PIN of the PBX there will be a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit To extend press any dial button except If Built in Automated Attendant service is set you can access the desired extension simply by pressing a single digit 0 9 from the options given the prerecorded message User Manual 1 2 Making Calls 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting You can set the following features on your telephone from another extension or through DISA e Call Forwarding FWD Do Not Disturb DND Forwarding Calls from an Incoming Call Distribution Group e Absent Message e Extension Lock From another extension PT SLT PS PIN Personal Identification Number your J desired D Tone Off hook Enter X47 Dial your Enter extensi
20. Enter personal speed Enter desired On hook dial number phone number Enter 2 digits max 32 digits Enter outside line access number before outside phone number 24 User Manual 1 2 Making Calls To dial PT SLT dD AUTO DIAL e personal speed gt gt gt Off hook Press AUTO DIAL Enter Dial personal speed or enter 3 X dial number 2 digits e using the directory refer to 1 11 2 Using the Directories Using Numbers Stored the PBX System Speed Dialling You can store numbers in the PBX PT SLT PS dri s lt dial no Off hook Press AUTO DIAL Dial system speed or enter X dial number 3 digits e using the directory refer to 1 11 2 Using the Directories To a Preset Number by Going Off hook Hot Line You can make an outside call simply by going off hook if you have preprogrammed your phone This feature is also known as Pickup Dialling To store a phone number PT SLT PS SS gt gt 2 gt 1 gt 7 eg C Tone Off hook Enter X740 Enter 2 Enter desired Enter On hook phone number max 32 digits Enter outside line access number before outside phone number User Manual 25 1 2 Making Calls To set cancel PT SLT PS C1 set e J 0 v SS gt gt Off hook Enter 740 Enter 1 to set On hook or 0 to cancel T
21. Verified code 9 C3 verified code PIN max 10 digits Setting the verified code PIN eo v WARNING AC When a third party discovers the password verified code PIN of the PBX there will EJ be a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently To enter a decimal point press x User Manual 145 3 3 Customising Your System System Programming 3 3 Customising Your System System Programming 3 3 1 Programming Information You can customise your system according to your requirements Your system already has default settings factory installed The programming is shown below Programme number The date and time 000 System speed dialling numbers and names 001 002 Extension number and name 003 004 Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX T7636 System Password To enter programming mode the system password max 10 digits is required Default 1234 Conditions The programming extension must be idle on hook and holding no calls List Before programming d
22. gt gt CE gt Be gt GD 7 C Tone Enter Enter required number Enter desired Enter On hook phone number To cancel PT SLT PS D GOGH 15 GD gt Off hook Enter 7 5 Enter outside Enter Enter your multiple line number subscriber number MSN GS 0 95 C Tone Enter Enter 0 On hook 72 User Manual 1 5 Before Leaving Your Desk To confirm the condition D GGG gt qe CE gt Cyan gt gt Off hook Enter 7 5 Enter outside Enter Enter your multiple line number subscriber number MSN The display shows gt gt ED gt 1 E the selected type Enter Enter 1 User Manual 73 1 5 Before Leaving Your Desk 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message You can show the reason you do not answer if the caller uses a Panasonic display proprietary telephone There are eight preprogrammed messages and one for your personal message 16 characters The selected message is shown on the display of your telephone Message no Message Example 1 Will Return Soon Gone Home At Ext Extension number Back at Hour Minute Out until Month Day In a Meeting o A message assigned for each extension To set PT SLT PS C1 vill Return Soon CZJ Gone SS gt QECZJCSJCO
23. 102 1 9 3 Ifa Voice Processing System is 103 1 10 After Moving to a New Location in the Office 109 1 10 1 Using the Same Settings as Your Previous Extension Walking Extension 109 1 11 Using a Display Proprietary Telephone KX T7XXX Series 110 1 11 1 Using the DES cct 110 1 11 2 Using the Er DER RR DUE 113 1 11 3 Accessing System Features System Feature 118 2 Manager nnmnnn nnmnnn 119 2 1 Control FO atures 120 Extension COMMU e 120 2 1 2 Time Service Mode Control e oobis Rims con ausi euh cia 121 2 1 3 Restriction Level Control Dial Tone Transfer 123 2 1 4 Turning on the External Background Music BGM 124 2 1 5 Recording Outgoing Messages 125 3 Customising Your Phone amp System 127 3 1 Customising Your Phone Personal Programming 128 3 1 4 Customising Your Phone Personal
24. Absent Message Off Personal Absent Message Cleared Call Forwarding FWD Do Not Disturb DND Intercom Off Outside Calls FWD N A Timer 15 seconds Call Pickup Deny Allow Headset Operation Headset off Executive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Connected Line Identification Restriction COLR Allow Log in Log out Log in Message Waiting Off Timed Reminder Cleared User Manual 137 3 1 Customising Your Phone Personal Programming To set PROG PROG PROGRAM o o PROGRAM PAUSE 9 GO se 5 gt PAUSE AUTO DIAL AUTO DIAL STORE STORE Press PROGRAM Enter Press ENTER Press ENTER Press PROGRAM or PAUSE or STORE or STORE or PAUSE e If you do not desire that the Call Waiting FWD DND or Hot Line to be cleared by this feature please ask your dealer 138 User Manual 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can change the flexible CO buttons DSS buttons and programmable feature PF buttons on PTs DSS Consoles Add on Key Modules and PSs to the following feature buttons For example if your telephone has more CO buttons than available outside lines you may change unused CO buttons to one touch buttons PROG To continue PROGRAM gt programming gt e 9 CO DSS PF in put D AUTO DIAL STORE Press PROGRAM Press CO Follow
25. Allow Off hook Enter X721 Enter 1 or 0 On hook e extension which is ringing busy extension has DND or deny paging set and single line telephones cannot receive a paging announcement Even if the announcement is not paging your extension you can answer it if it is paging your group 78 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 Setting the Telephone According to Your Needs 1 7 1 Setting the Alarm Timed Reminder You can receive a ringback alarm at your telephone to remind you of a meeting appointment or as a wake up call The alarm can occur either once or daily every day until cancelled at a preset time When you go off hook to answer you will hear a special dial tone or prerecorded message To set PT SLT PS 12H gt CD SS gt 24 H Off hook Enter 760 Enter 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 0 Once D 1 Daily C Tone y Enter 0 for once On hook or 1 for daily gt gt To cancel PT SLT PS S aaa 1 C Tone Off hook Enter 3X 760 Enter 0 On hook To stop or answer the ringback PT SLT PS INT lt E Press INTERCOM or off hook User Manual 79 1 7 Setting the Telephone According to Your Needs To confirm A TRANSFER Press TRANSFER several times e You can
26. Answering a Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone or voice announcement through the speaker or the handset occurs then an outside call has received or another extension is letting you know another call is waiting You must activate this feature to use it Default Disable No call Intercom calls No tone Outside calls You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party PT SLT PS While hearing a tone e Sy k Talk to the On hook Off hook new party 2 To hold the current call and then talk to the new party While hearing a tone CO D 2 INT f HOLD INTERCOM p C3 Press CO or Press HOLD INTERCOM Talk to the new party Disregard this step if both parties are extensions While hearing a tone T d CCS 0 LL h FRA Press Recall hookswitch Talk to the Enter 50 new party User Manual 57 1 4 During a Conversation After talking to the new party second call you can disconnect 2 1 or holding 2 2 it and then retrieve the first call 2 1 To disconnect the second call and then talk to the original party During a conversation co o 6 Press CO or Talk to the d Off hook INTERCOM original party PT SL
27. Customising Buttons 15 Customising the Buttons 139 Customising Your Phone amp System 127 Customising Your Phone Personal Programming 128 Customising Your System System Programming 146 D Data Line Security 88 161 Date and Time Set 000 149 Denying Other People the Possibility of Picking Up Your Calls Call Pick up Deny 44 ial Tone Transfer 123 ial Tones 165 irect Inward System Access DISA 38 irect Station Selection DSS 15 139 irectory and Call Log Lock 135 isplay 11 isplay Backlight Selection 131 isplay Language Selection 131 isplay Switching Mode 131 isplaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP 83 DND Override 34 163 Do Not Disturb DND 14 81 159 CJ UO U UO UO CU CU Uc Index Do Not Disturb DND Tone 166 Door Open 101 162 Doorphone Call 100 162 During a Conversation 49 E Easy Dialling 24 Electronic Station Lockout gt Extension Lock 75 135 160 ENTER 15 Entering Characters 114 Examples 11 Exclusive Call Hold 52 Executive Busy Override 33 163 Executive Busy Override Deny 86 134 161 Extension Control 120 Extension Lock 135 160 Extension Name Set 004 152 Extension Number Set 003 151 Extension PIN Personal Identification Number 128 135 163 Extension Setting Clear 92 161 External Background Music BGM 124 163 External Feature Access EFA 16
28. Dial DISA Dial desired phone number extension number en All Security Mode extension no J Q cama gt gt gt R B Tone amp DISA message verified Off hook Dial DISA Enter X47 code phone number Dial your extension number i Or enter and then verified extension PIN D code ie desired verified code PIN D Tone Enter extension PIN or Dial desired verified code PIN extension number max 10 digits 38 User Manual 1 2 Making Calls To call an outside party From Outside Telephone en No Security Mode gt DISA 2 outside phone R B Tone amp phone DISA message Dial outside phone Off hook n Dial DISA number phone number Seize outside line before dialling outside phone number ein Trunk Security Mode All Security Mode your DISA X gt su DISA message verified Enter 47 code Dial your extension number Or enter X and then verified extension PIN code outside gt gt e phone verified code PIN Done Dial outside phone Enter extension PIN or number verified code PIN max 10 digits Off hook Dial DISA phone number Seize outside line before dialling outside phone number To retry From Outside Telephone To dial a different number during a conversation with an outside party or while hearing the ringback reorder or busy tone 2 DISA message Enter Dial phone number
29. On hook number To clear data Press CLEAR The accumulated data is cleared 5 ms shows if the number to be displayed exceed the maximum displayable digits Monitoring and Changing the Log in Log out Status of Extensions The Supervisor extension can monitor the Log in Log out status of the incoming call distribution group members by the DSS button light It can also change their Log in Log out status if needed To monitor After viewing the status of waiting calls SPRVS Cc Press SPRVS User Manual 97 1 8 Utilising the Call Centre To change the Log in Log out mode Press desired DSS The DSS button light shows the current status as follows Off The extension is not in the group E Green on Log in Ready mode Flashing green Log in Not Ready mode Red on Log out mode 98 User Manual 1 8 Utilising the Call Centre 1 8 3 Forwarding a Waiting Call Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive the arriving calls are put in a waiting queue Extensions can check the status of the queue with the Hurry up button light and forward the longest waiting call in the queue to a preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call Hurry up Press red or flashing red Hurry up e The Hurry up button light shows the current status as follows Of
30. PS Off hook Press MESSAGE or enter 70 and then 2 MESSAGE lt 2 The MESSAGE button light shows the current status as follows p Off No message Red on You have a message The display shows the messages starting with the most recent call e For a called extension you can cancel the message waiting indication by using the soft button if you don t want to callback e On your PT you can establish one or more Message for another extension buttons These buttons can accept the message notification of other extensions or various incoming call distribution groups In other words you can monitor the message notifications of other telephones This feature is also available for single line telephone extension users with a message waiting light Even if they don t have a message waiting light they may receive a special ring tone as notification if required gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Message button or Message for another extension button User Manual 1 2 Making Calls Joining an Existing Call Executive Busy Override The preprogrammed extension can call someone who is busy on the telephone and establish a three party conversation To join Outside call gt d C Tone Off hook Press corresponding CO PT SLT PS Intercom call While hearing a busy tone E39 FA Wet Enter 3 Talk For the
31. System Programming Date and Time Set 000 The proprietary telephones display the current date and time while on hook Mmm gt lt gt OD gt D gt Ce v SELECT Enter 000 AUTO ANS MUTE Press ENTER Press NEXT Enter year Press SELECT Press Right 00 99 for month gt Cae gt gt gt Gar gt Gm gt gt v Enter date 01 31 Press ENTER Press NEXT Enter hour Enter minute 00 23 00 59 gt gt CQ E END HOLD Press ENTER press END After changing the desired values you can press the ENTER button You do not have to A perform the rest of the steps The clock starts immediately after the ENTER button is pressed e You cannot leave a value empty You can clear the entry by pressing the CLEAR button confirm your entry after storing data The STORE button light Lights red Confirmation Tone One beep Your entry is accepted Three beeps Your entry is rejected User Manual 149 3 3 Customising Your System System Programming System Speed Dialling Number Set 001 You can store the phone numbers of frequently dialled numbers qr COC gt O gt aano gt gt C gt 001 Press ENTER Enter speed dial Enter phone number Press ENTER Press END number 3 digits max 32 digits To continue OR v Press NEXT Press PREV 9 Press CANCEL e Ifthe desired
32. This can be disregarded To retrieve the held call press the TRANSFER button Recall button or the hookswitch N e Even if you go on hook while transferring a call it is transferred After the call is transferred the line becomes idle gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit an ISDN Hold button User Manual 51 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park e Ifa callis not retrieved within a specified time you will hear an alarm as a reminder x And if an outside call is not answered within a specified time it is automatically disconnected Holding There are two types of hold The difference between them is that other people can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is To hold Call Hold During a conversation HOLD lt TRANSFER J EDEDED C Tone Press HOLD or press TRANSFER and On hook then enter 50 During a conversation gt Gc g FA C Tone Press Recall Enter 50 On hook hookswitch 52 User Manual 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT PS At the holding extension Call Hold Retrieve SS b de gt fi E 38965909 Off hook Press flashing CO or INTERCOM or enter 3 50 To retriev
33. Waiting Off Hook Call Announcement OHCA Whisper OHCA During a conversation you can be informed of a call waiting with a tone or voice announcement through your built in speaker or handset Default Disable No call Intercom calls No tone Outside calls Call Waiting Tone a waiting tone through the built in speaker of PT handset of SLT To change the tone from PT refer to 3 1 1 Customising Your Phone Personal Programming OHCA a voice announcement through the built in speaker Whisper OHCA a voice announcement through the handset To set cancel for intercom calls PT SLT PS 0 No call EE Tone E C2 v D Off hook Enter X731 Whisper On hook SS gt EDA gt Enter 0 to 3 as you desire To set cancel for outside calls PT SLT PS No tone SS gt D 1 Off hook Enter 5732 On hook Enter 0 or 1 82 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP CLIP When making an outside call you can present your preprogrammed telephone number to the called party COLP When receiving an outside call you can present your preprogrammed telephone number to the calling party You can select the telephone number sent either the number of the line used or the number assigned to your
34. also confirm the Timed Reminder by using the soft button 5 The alarm keeps ringing for thirty seconds f you receive an incoming call during ringback the ringing starts after the ringback stops e If you are having a conversation exceeding alarm ringing period the ringback will start after your conversation 80 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 2 Refusing Incoming Calls Do Not Disturb DND You may set this feature when you are in a meeting or busy To set cancel PT SLT PS Both Co lt Goa Outside 1 Set D d Line gt Gecsas gt 7 2 Intercom 0 cancel Off hook Enter 71 Enter 0 to 2 as you desire Enter 1 to set On hook or 0 to cancel The FWD DND button light shows the current status as follows Off Both features are not set E Red on FWD mode Flashing red DND mode e You can set this feature for intercom and outside incoming calls separately If it is set the caller receives the DND tone e If this feature is set the Call Forwarding FWD feature does not work e Specified extensions can override this feature and call DND extensions DND Override You can change the mode by pressing the FWD DND button while on hook gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a FWD DND button User Manual 81 1 7 Setting the Telephone According to Your Needs 1 7 3 Receiving Call Waiting Call
35. connected to an eXtra Device Port gt System programming is required Consult your dealer Some features do not work System management may restrict certain features gt Consult your manager The feature numbers have changed mp Confirm the revised number and try again Even though following the manual instructions none of the operations work when using a proprietary telephone The Intercom line was not seized The seized line when going off hook was changed by personal setting 3 1 2 Settings on the Programme Mode m In the manual going off hook means Intercom line is seized If the setting has been changed press the INTERCOM button after going off hook and follow the instructions The parallelled single line telephones do not ring No ring may be selected Change the setting to ring 1 7 11 Setting the Parallel Telephone to Ring Parallelled Telephone The telephone does not work using the personal settings or with other settings One touch dialling forwarding destination etc The extension line has been changed The previous telephone s settings have not be cleared P Clear the settings and then programme your desired settings again x 1 7 13 Clearing Features Set at Your Extension Extension Setting Clear 3 1 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons 154 User Manual 4 1 Troubleshooting
36. during a Conversation Conference 61 After Moving to a New Location in the Office 109 Alternate Calling Ring Voice 36 163 Alternate Receiving Ring Voice 132 Alternating the Calling Method Alternate Calling Ring Voice 36 Answer 14 16 46 140 Answering a Call from Another Telephone Call Pickup 44 Answering a Call Ringing at Another Telephone Call Pickup 44 Answering a Call via an External Speaker Trunk Answer From Any Sta tion TAFAS 45 Answering a Call Waiting 57 Answering Call Waiting from the Telephone Company 59 Answering Call Waiting in the PBX 57 Answering Calls 42 Answering Hands free Hands free Answerback 43 Answering Denying a Paged Announcement 78 Appendix 153 Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number 128 AUTO ANS Auto Answer MUTE 13 AUTO DIAL STORE 13 Automatic Call Hold 54 Automatic Callback Busy 28 163 Automatic Callback Busy Cancel 29 157 Automatic Line Access 20 157 Available Extension 143 146 Background Music BGM 87 135 161 Basic Calling 19 Before Leaving Your Desk 69 Before Operating the Telephones 10 Boss Secretary feature 69 Busy Station Signalling BSS gt Call Waiting 30 Busy Tone 166 C Call Forwarding CF by ISDN 72 160 Call Forwarding FWD 14 69 Call Forwarding FWD Do Not Disturb DND Both calls 15 139 Call Forwarding FWD for your Incoming Call Distribution Group 71 Call Forwarding to Voice Mai
37. edit a Connected Line Identification Restriction COLR button 84 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR When making an outside call you can select whether the called party can see your telephone number or not To show prevent PT SLT PS Show c q mama ep 1 Prevent Off hook Enter 3731 Enter 0 to show On hook or 1 to prevent You can change the mode by pressing a preset button while in on hook The CLIR button light shows the current status as follows EJ Off shows your telephone number Red on prevents your telephone number being displayed Availability of this feature depends on the ISDN service of your telephone company gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Calling Line Identification Restriction CLIR button User Manual 85 1 7 Setting the Telephone According to Your Needs 1 7 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny PT SLT PS 1 Prevent NS gt Gecscs39 gt L0 Allow Off hook Enter 733 Enter 1 to prevent On hook or 0 to allow 86 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 8 Turning on the Background Music BGM You can listen to the background music through
38. for personal speed dialling personal speed AUTO DIAL STORE Press PROGRAM Enter 10 and then press ENTER Enter personal speed dial or PAUSE Or press STORE number 2 digits e gt gt phonon gt gt mw 0 5 AUTO DIAL AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name Press ENTER max 32 digits or STORE max 20 characters or STORE PROG PROGRAM Press PROGRAM or PAUSE e enter characters refer to Entering Characters 136 User Manual 3 1 Customising Your Phone Personal Programming Clearing Features You can clear or change to features as follows Features Default Setting Display Switching Mode Automatic Hot Line Off Calling Line Identification Restriction CLIR Allow Calling Connected Line Identification Presentation CLIP COLP Caller ID assigned on your extension Preferred Line Assignment Outgoing Intercom Preferred Line Assignment Incoming The longest ringing line Alternate Receiving Ring Voice Ringing Tone Call Parallelled Telephone Paired SLT will ring Forced Answerback Selection Disable Live Call Screening Mode Set Hands free mode LCS Mode Set After Answering Stop recording Call Waiting Selection Intercom Outside Calls Disable No call No tone Call Waiting Tone Type Selection Tone 1
39. gt Customising Your Phone 3 1 2 Settings on the Programme Mode Preferred Line Assignment Outgoing Select the seized line when going off hook 3 1 3 Customising the Buttons Create or edit a Loop CO L CO button a Group CO G CO button a Single CO S CO button a Terminate button or a Charge Reference button User Manual 21 1 2 Making Calls 22 Making a Call to a Private Network TIE Line Access When your PBX is connected to a private network you can access it To call PT SLT PS SS gt gt private private phone no no gt Off hook Enter 7 Dial private phone Talk number Using an Account Code Account Code Entry You may give a specified account code to extension users and check their telephone usage You can specify an account code for each client and check the call duration PT SLT PS Cc Account SS gt e gt meme gt GE pp 26929199 Off hook Press Account or Enter account code Enter enter X49 max 10 digits outside gt Dial outside phone number Seize outside line before entering outside phone number A Panasonic proprietary telephone extension user can enter an account code during a 3 conversation and when hearing reorder tone after the other party hangs up e Account codes may use the digits 0 through 9 If you enter the wrong code press the X key and reenter the account code e You may not be able to make an outside c
40. incoming call distribution group When in the Log out mode incoming calls to the group will not ring at your extension When you return calls will again ring at your extension Default Log in Even if your extension is logged in you can have a es specified time period wrap up time when you will not gt receive calls after completing a previous call This in gt ye time can be used for you to write a report and so on You also manually select Ready mode to i temporarily leave a distribution group 070 Pd er Y I 1 i oe ee 8 gt 1 To set Log in Log out PT SLT PS ICDG Incoming Call Distribution Group 0 Log out SS gt GaGaGaGa gt lt Log in Off hook Enter 736 Enter 0 or 1 ICDG Specified lt Enter ICDG extension On hook number or X User Manual 93 1 8 Utilising the Call Centre ICDG Incoming Call Distribution Group While on hook ICDG Specified Log in Log out gt lt Al Press Log in Log out Enter ICDG extension number or x While on hook Log in Log out of a specified group Press Log in Log out of a specified group To enter leave the Not Ready mode 1 Not Ready h S gt GECECGXGS ey Ready C Tone y Off hook Enter 735 Enter 1 or 0 On hook To set cancel the Not Ready mode or to leave the Wrap up mode To enter the R
41. on the display proprietary telephone you can operate features or make calls using the display message Refer to 1 11 Using a Display Proprietary Telephone KX T7XXX Series Your Extension Number If you use a Panasonic display proprietary telephone you can check your own extension number on the display Press the TRANSFER button or Soft S1 button while on hook Using a Navigator Key Jog Dial Volume Key The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display Press the Navigator Key Volume Key or rotate the Jog Dial in the desired direction The contrast or the volume level and the items will change as follows Navigator Key Jog Dial Volume Key Up Up Level increases Left Right Level increases counter clockwise 2 EN clockwise Left gt Right Y Y Level decreases Level increases Down Down Level decreases Level decreases Examples The displays and the illustrations shown as examples are from a telephone connected to the KX TDA200 Restrictions Some features may be restricted at your extension under the system programming Consult your manager or dealer Icon Descriptions The following icons show you the feature availability notes and action to use the features User Manual 11 1 1 Before Operating the Telephones Tq This feature cannot be used with a single line telephone 057
42. parked call there is no held call Confirm T the stored parking zone number e After you park a call you can perform other operations gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button User Manual 55 1 4 During a Conversation 1 4 8 Talking to Two Parties Alternately Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately To alternate between the parties leaving one party on hold temporarily PT SLT PS During a conversation x TRANSFER extension no C D gt gt 4 Y C Tone Talk to the other party Press TRANSFER or Recall hookswitch Press DSS or dial the other party s extension number X TRANSFER gt ms Talk to the original party D 4 Press TRANSFER Recall hookswitch The other party will be on hold To leave the conversation and then let the two parties talk PT SLT PS During a conversation ec TRANSFER m Ce lt DSS d et x lea Press TRANSFER or Recall hookswitch Press DSS or dial the other party s extension number 56 User Manual Talk to the other party x TRANSFER EN lt Cru P 4 gt Ea Press TRANSFER or Recall hookswitch On hook 1 4 During a Conversation 1 4 4
43. receive an outside call the caller s information is recorded automatically in the incoming call log The preprogrammed number of calls that can be logged per extension When a call which is over the preprogrammed number of calls comes in the oldest call is deleted You can modify the logged telephone number When the Call Log button light turns on there is a call which you did not answer The following information is logged Callers Name e Callers Phone amp Number Date Time of a call received e Answerd or Not Answered Confirmed or Not Confirmed To confirm the log information with the Call Log button Call Log Press Call Log To confirm the log information with the Navigator key While on hook gt Press Left Press ENTER twice 110 User Manual 1 11 Using a Display Proprietary Telephone KX T7XXX Series To clear the log information Cc Press CLEAR To call When the desired party is displayed p Off hook To store the caller s information for personal speed dialling When the desired party is displayed gt STORE Press STORE Call Log button light shows the current status as follows aa Off No incoming calls Or you have already viewed the call log Red on You have missed calls to view e If your call is answered by another extension the callers information is recorded on the displays of both your extension and the answered extension
44. 0 Western Europe except the UK and Greece Canada Taiwan South Africa and Australia All other countries including the UK and Greece 20 User Manual 1 2 Making Calls To select an idle outside line in the specified outside line group automatically Outside Line Group Access PT SLT PS eo tsid outside P gt 2 outside line group no Off hook Press G CO or enter outside Dial outside phone Talk line group access number number and then outside line group number 2 digits To select the specified outside line outside P gt gt gt Off hook Press S CO Dial outside phone Talk number e Each of the S CO button or G CO button light shows the current status as follows N ON Off The line is idle Red on The line is in use e You may be restricted from making a call to fthe specified outside party To make a call refer to 1 2 7 Calling without Restrictions display and then go off hook Predial Call Charge Reference You can confirm your total call charges by pressing the Charge Reference button To make a call to another party without going on hook press the FLASH RECALL button It will reaccess the outside line and return external dial tone The Terminate button will return intercom dial tone You can dial the new phone number without going on off hook Toconfirm number before dialling you can enter a phone number and confirm it on the
45. 1 Before Operating the Telephones TRANSFER LE LUE TRANSFER Used to transfer a call to another party HOLD b HOLD Used to place a call on hold FLASH RECALL H FLASH RECALL Used to disconnect the current call and make another call without hanging up or Conference Used to establish a multiple party conversation VOICE CALL MUTE A x 1 VOICE CALL MUTE Used to monitor an intercom call automatically but it cannot be used for hands free conversations It also mutes the handset microphone during a conversation E 38 5 5 5 S Call Forwarding FWD Do Not Disturb DND Used to perform Call Forwarding FWD or Do Not Disturb DND PROGRAM Used to enter and exit the Programming mode ANSWER 2 6 ANSWER Used to answer an incoming call RELEASE ein ene RELEASE Used to disconnect the line guae Navigator Key Jog Dial Volume Key Used to adjust the volume and the display contrast or select desired items 14 User Manual 1 1 Before Operating the Telephones PF Programmable Feature PF Located on the upper part of the CO button array or on the DSS Console Assigns the desired button and used to access the stored feature Mostly used as a One Touch Dialling button Only the F and number may be shown on some telephones MODE Used to shift the disp
46. 102 140 162 F Feature Number Table 157 Feature Numbers 10 Fixed Buttons 13 FLASH RECALL 14 Forced Answerback Selection 133 Forwarding a Waiting Call Manual Queue Redirection 99 Forwarding Calls 69 Forwarding Your Calls Call Forwarding FWD 69 Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN 72 FWD N A Timer 134 FWD DND Intercom calls 15 139 FWD DND Outside calls 15 139 G Group FWD Both calls 15 139 Group FWD Intercom calls 16 140 Group FWD Outside calls 15 140 Group Paging 76 160 Group CO G CO 15 139 H Handset Headset Selection gt Handset Operation 68 134 Hands free Answerback 43 Hands free operation 67 Headset 16 141 Headset Operation 68 134 HOLD 14 Holding 52 Holding a Call 52 Holding in a System Parking Zone Call Park 54 Hot Line 25 157 How to Follow the Steps 17 Hurry up 16 140 Hurry up Transfer gt Manual Queue Redirection 99 Icon Descriptions 11 147 Identifying Malicious Calling Parties Malicious Call Identification MCID 48 If a Doorphone Door Open is Connected 100 If a Host PBX is Connected 102 If a Voice Processing System is Connected 103 Incoming Call Distribution Group ICD Group 15 139 Incoming Call Distribution Group Monitor 96 162 Incoming Call Log 110 Indication Tones 166 INTERCOM 13 Intercom Call 19 ISDN Service 16 141 ISDN Service Access 35 ISDN Hold 16 141 J Jog Dial 14 Join
47. 166 User Manual 4 3 What is This Tone Tone 2 18s A call is on hold longer than the specified time eee rE Terror Qe d When talking to an external party Warning Tone 1s This tone is sent 15 10 and 5 3 seconds before the specified E time for disconnection i i When setting the features or programming Confirmation Tones Tone 1 13 The feature setting was set successfully i ane Tone 2 e Before paging through an external speaker nakaa Essere E p Tone 3 Before the following features i activate i reas ae e Retrieving a held call Picking up another call e Paging Answering a paged announcement Answering the call through a speaker Tone 4 i i l Establishing or leaving a conference mM M ba RR RN RR faa wc RR ne buen eerte mM User Manual 167 4 3 What is This Tone 168 User Manual Index User Manual 169 Index A Absent Message 74 133 160 Accessing External Services External Feature Access EFA 102 Accessing System Features System Feature Access 118 Accessing the ISDN Service ISDN Service Access 35 Account 16 140 Account Code Entry 22 157 Adding Other Parties
48. 26 172 User Manual R Receiving Call Waiting Call Waiting Off Hook Call Announcement OHCA Whisper OHCA 82 Receiving Calls 42 Recording a Conversation Two way Record 107 Recording Outgoing Messages OGM 125 Redial 13 27 Redialling the Last Number You Dialled Last Number Redial 27 Refusing Incoming Calls Do Not Disturb DND 81 Registration for Your Portable Station PS 10 Release 14 16 46 140 Remote COS Access 37 158 Remote Extension Lock 120 162 Remote Setting 41 158 Remote Station Lock Control Remote Extension Lock 120 162 Reorder Tone 166 Required Telephone 143 146 Reserving a Busy Line Automatic Callback Busy 28 Restriction Level Control Dial Tone Transfer 123 Restrictions 11 Ring Tones 165 S Safety Instructions 3 Screening Calls Live Call Screening LCS 105 SELECT 15 Sending a Call Waiting Tone Call Waiting 30 Setting Callback on an ISDN Line Completion of Call to Busy Subscriber CCBS 29 Setting Features 130 Setting the Alarm Timed Reminder 79 Setting the Parallel Telephone to Ring Parallelled Telephone 90 Setting the Telephone According to Your Needs 79 Setting Your Telephone from Another Extension or through DISA Re mote Setting 41 Settings on the Programme Mode 130 SHIFT 15 Showing a Message on the Caller s Telephone Display Absent Mes sage 74 Single CO S CO 15 139 Soft Buttons 13 SP PHONE 13 Station Programme Clear gt Exte
49. Ask your manager e Hands free operation 1 You have a conversation hands free mode using the SP PHONE button You can HH perform other tasks simultaneously Helpful hints for hands free operation e If it is difficult to hear the other party s voice Raise the sound level using the Speaker Volume Control If the other party has difficulty hearing you Lower the sound level e Absorbing echoes Using this unit in a room which has curtains and or carpeting e To avoid missing part of the conversations If you and the other party speak at the same time parts of your conversation will be lost To avoid this speak alternately User Manual 67 1 4 During a Conversation 1 4 8 Using the Headset Headset Operation You can have a conversation using a headset In this case you must select Headset on in programming mode or set the Headset button on red in advance This feature is also known as Handset Headset Selection To talk using the headset SP PHONE Press SP PHONE To use the handset during a conversation using the headset Off hook To talk in hands free mode during a conversation using the headset Headset Press red Headset The Headset button light shows the current status as follows gm Off Headset mode off Red on Headset mode on gt Customising Your Phone 3 1 2 Settings on the Programme Mode Headset Operation Select the equipment to use 3 1 3 Customising t
50. Dial memory available Entering Characters You can enter the following characters The tables show you the characters available for each button Table 1 or Table 2 can be programmed Table 1 Standard mode 114 User Manual 1 11 Using a Display Proprietary Telephone KX T7XXX Series Table 2 Option mode 11 12 13 14 15 User Manual 115 1 11 Using a Display Proprietary Telephone KX T7XXX Series Table 2 Option mode for GR model 116 User Manual 1 11 Using a Display Proprietary Telephone KX T7XXX Series Table 2 Option mode for RU model B gs 2 3 4 5 6 7 8 9 10 A BB 1 2 2 3 o 44 4 8 5 C6 P C T 6 ox 7 8 9 I b b 9 0 kd 0 Lx 7 lt gt CE 4 User Manual 117 1 11 Using a Display Proprietary Telephone KX T7XXX Series 1 11 3 Accessing System Features System Feature Access You can access a feature with the Feature Access menu To access Feature Access menu and select the feature While on hook gt v Press Right Press ENTER Press Up or Down four times until the feature appears Features Refer to Automatic Callback Busy Cancel 1 2 4 When the Dialled Line is Busy or There is No Answer Cal
51. During a conversation Sa gt Ask the third party to perform the step below 2 C Tone Press green Talk S CO Press flashing green A three party conversation SCO Wiin S seconds is now established To prolong press S CO again Only an S CO button be used for this operation A User Manual 65 66 1 4 During a Conversation 1 4 6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset To set cancel During a conversation 7a AUTO ANS MUTE lt mi VOICE CALL MUTE Press MUTE The AUTO ANS MUTE or VOICE CALL MUTE button light shows the current status as mm follows EJ Off Normal Flashing red Mute f mute is used during OHCA it will become Handset Mute User Manual 1 4 During a Conversation 1 4 7 Letting Other People Listen to the Conversation Off Hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset set cancel During a conversation using the handset SP PHONE Press SP PHONE The SP PHONE button light shows the current status as follows Off The voice is heard through the handset On The voice is heard through the speaker and the handset This feature is controlled work by programming
52. ERCOM Q ICD Group Press CO INTERCOM or ICD Group Press PROGRAM KX T76XX 01 30 To continue CO INT INTERCOM ICD Group Press CO INTERCOM or ICD Group Enter tone type number gt 2 R Tone D gt gt AUTO DIAL STORE Press PROGRAM Press ENTER or STORE Other telephones 01 08 Though 09 30 can be selected the tone 01 is heard To clear the button PROG PROGRAM Q Us CO DSS PF Press PROGRAM or PAUSE Press CO DSS or PF 142 User Manual To continue gt AUTO DIAL gt 2 gt STORE Enter 2 Press ENTER or STORE PROG PROGRAM O PAUSE Press PROGRAM or PAUSE 3 2 Manager Programming 3 2 Manager Programming 3 2 1 Programming Information The manager can programme the following items Call Charges e Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX T7636 Manager Password To enter programming mode the manager password max 10 digits is required Default 1234 Conditions The programming extension must be idle on hook and holding no calls User Manual 143 3 2 Manager Programming 3 2 2 Manager Programming Changing Call Charges and Extension Control To enter the programme mode PROG
53. Panasonic Hybrid IP PBX User Manual KX TDA100 KX TDA200 Thank you for purchasing the Panasonic KX TDA100 KX TDA200 Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use Call Centre This PBX can establish Incoming Call Distribution Groups ICDGs by which a large volume of calls from the external customers could be received One extension can act as the supervisor and monitor other group members ICDG 01 Customers 1 8 Utilising the Call Centre Wireless System This PBX optionally supports Portable Station PS system A PS can be used on the system with other wired telephone Appendix Easy Operation If you are using a certain Panasonic telephone that is equipped with a navigation key jog dial and a display it helps you to access the desired feature easily Also you will be informed of the arrival of a incoming call or a message waiting by the lamp if it is equipped Navigation Key cc Message Ringer Lamp Jog Dial 1 1 Before Operating the Telephones Note Voice Mail Integration You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls 1 9 3 If a Voice Processing System is Connected PC Phone PC Console This PBX supports the PC Phone PC Console when your computer is connected to certain Panasonic telephone
54. Press ENTER Press PROGRAM or PAUSE DSS or PF programming input or STORE or PAUSE Programmable Buttons Button Programming Input DSS PF Loop CO L CO Viv Group CO G CO CE Outside line group 2 digits Single CO S CO CO Outside line no 3 digits Direct Station Selection DSS C1 Extension no One touch Dialling vy v v C2 ipesird no max 32 digits Incoming Call Distribution I C0 Incoming call distribution group Group ICD Group extension no Message v v 4 0 distribution group extension no Call Forwarding FWD Do Not Disturb DND Both calls viv 4 CT FWD DND Outside calls v v 4 2 FWD DND Intercom calls v v 4 3 Group FWD Both calls v 4 Incoming call distribution group extension no User Manual 139 3 1 Customising Your Phone Personal Programming 140 Programmable Buttons Button Programming Input CO DSS PF Group FWD Outside calls v v 4 C5 4 Incoming call distribution group extension no Group FWD Intercom calls v v 4 6 Incoming call distribution group extension no Account v v 4 Conference viv 4 9 Terminate Viv 5 0 External Feature Access EFA wv 5 1 Charge Reference Viv 5 2 Call Park 5 C3 Parking zone no 2 digits z
55. Problem Remedy My proprietary telephone does not have a feature button Some models do not have the feature button gt Change a flexible button to the desired button 3 1 3 Customising the Buttons gt Enter the specified feature number instead of the feature button 1 1 1 Before Operating the Telephones A reorder tone is audible or Restricted is displayed The telephone is locked Unlock your telephone 7 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Extension Control Toll restriction is activated mp Consult your manager or dealer An account code is required 1 2 7 Calling without Restrictions Using an Account Code Account Code Entry in 1 2 1 Basic Calling cannot make an outside call using the One touch Dialling button or speed dialling A line access number was not stored mp A line access number is required for outside calls 027 1 2 1 Basic Calling 3 1 3 Customising the Buttons cannot remember the feature numbers Ask your dealer to change the fearure numbers for easier use While talking to an outside party the line is disconnected The time limit has run out 2 1 4 1 Transferring a Call Call Transfer 1 4 5 Multiple Party Conversation gt Consult your dealer to extend the time if necessary Redialling does not function The stored number was more than 32 digits or a
56. R Press END number extension number To continue OR v Press NEXT Press PREV 9 Press CANCEL leading number s should be the same as the number s assigned for Flexible Numbering Consult your dealer e A duplicate entry is invalid User Manual 151 3 3 Customising Your System System Programming Extension Name Set 004 You can store the name of an extension user This is useful if you want to know who is calling or who you are calling when making an intercom call using the directory To enter characters refer to Entering Characters T COC gt gt eee gt am gt gt Enter 004 Press ENTER Enter extension Enter name Press ENTER Press END number max 20 characters To continue OR v Press NEXT Press PREV 9 Press CANCEL 152 User Manual Section 4 Appendix This chapter provides the help Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 153 4 1 Troubleshooting 41 Troubleshooting 4 1 4 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly gt Consult your dealer cannot use the telephone The telephone is locked m Unlock your telephone I 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Extension Control Yourtelephone is
57. T During a conversation TI SW amm hs C Tone Talk to the On hook Off hook Enter 50 original party 2 2 To hold the second call and then talk to the original party After holding it you can talk to the original party Then you can disconnect it and then talk to the new party again During a conversation CO S mU Press HOLD Press CO or Talk to the INTERCOM original party Disregard this step if both parties are extensions lt Press or Talk to the On hook Off hook INTERCOM new party 58 User Manual 1 4 During a Conversation PT SLT During a conversation ec TRANSFER qu 2 4 Tone 4 A Talk to the Enter 50 original party Press TRANSFER or Recall hookswitch Sa gt 0590009 7 es C Tone Talk to the On hook Off hook Enter 3 50 new party Depending on the other party s telephone the Off Hook Call Announcement OHCA x and the Whisper OHCA features can be used You can talk to the other party through the EJ speaker and the microphone OHCA or you can receive an announcement through the handset Whisper OHCA if you are having a conversation using the handset The caller s name or number is displayed for five seconds in ten second intervals while waiting to be answered gt gt Customising Your Phone 3 12 Settings on the Programme Mode Call Waiting Tone Type Selection If you sele
58. TDA200NE the KX We Kyushu Matsushita Electric Co Ltd of Matsushita Electric Industrial Co Ltd Panasonic Testing Centre Europe GmbH Kyushu Matsushita Electric U K Ltd declare that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you want to get a copy of the original Declaration of Conformity of our products which relates to the R amp TTE please contact to our web address http doc panasonic tc de User Manual Attention e If there is any trouble disconnect the unit from the telephone line Plug the telephone directly into the telephone line If the telephone operates properly do not reconnect the unit to the line until the problem has been repaired by an authorised Panasonic dealer If the telephone does not operate properly chances are that the problem is in the telephone system and not in the unit Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the unit This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight e Never attempt to insert wires pins etc into the vents or holes of this unit e Do not use benzine thinner or any abrasive powder to clean the cabinet Wipe it with a soft cloth Do notuse any han
59. XXX Series 110 Using a Navigator Key Jog Dial Volume Key 11 Using a Preprogrammed Number Quick Dialling 26 Using an Account Code Account Code Entry 22 Using Numbers Stored at Your Extension Personal Speed Dialling 24 Using Numbers Stored in the PBX System Speed Dialling 25 Using the ANSWER RELEASE Button 46 Using the Directories 113 Using the Headset Headset Operation 68 Using the Same Settings as Your Previous Extension Walking Exten sion 109 Using User supplied Equipment 100 Using Your Calling Privileges at Another Extension Remote COS Ac cess 37 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode 91 ilising the Call Centre 93 U V Verified Code Entry 37 158 VOICE CALL MUTE 14 Voice Mail Integration 103 162 Voice Mail Transfer 17 103 141 Volume Key 14 W Walking COS 37 Walking Extension 109 162 Walking Station gt Walking Extension 109 162 Warning Tone 167 What is This Tone 165 What Kind of Telephone Can Be Used 10 When the Dialled Line is Busy or There is No Answer 28 When You Use a Panasonic Proprietary Telephone 13 Whisper OHCA 82 Wireless XDP Parallel Mode 91 161 With a One Touch Button One touch Dialling 24 Wrap up 16 93 140 Y Your Extension Number 11 User Manual 173 Index 174 User Manual Kyushu Matsushita Electric Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This manual i
60. a Two way Transfer button and a One touch Two way Transfer button 108 User Manual 1 10 After Moving to a New Location in the Office 1 10 After Moving to a New Location in the Office 1 10 1 Using the Same Settings as Your Previous Extension Walking Extension You can use the same features assigned on your previous extension even if you move to another extension in the office You can retain your settings such as extension number or One Touch Dialling memory etc on the new extension This feature is also known as Walking Station To set PT SLT PIN Personal Identification Number our previous SS gt GaGa ace gt gt Enter your previous Off hook Dial 727 extension number extension PIN GSO gt gt F gt Enter extension PIN max 10 digits On hook Your previous extension will get the old settings of your new extension For more information refer to 3 1 1 Customising Your Phone Personal Programming User Manual e This feature is available for movement between SLT and SLT PT and PT or SLT and PT 109 1 11 Using a Display Proprietary Telephone KX T7XXX Series 1 11 Using a Display Proprietary Telephone KX T7XXX Series 1 11 1 Using the Call Log This is available for the display proprietary telephone and the portable station Calling with the Incoming Call Log Calling with the Outgoing Call Log Calling with the Incoming Call Log When you
61. able Feature While dial tone is heard Default Additional digits 1 7 4 Displaying Your Telephone Number on 7 2 the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP Public 1 Your extension 2 1 7 5 Preventing Your Telephone Number 7 0 Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR show 0 To restrict 1 1 7 6 Preventing Your Number Being Displayed x71 on the Called Party s Telephone Calling Line Identification Restriction CLIR show 0 To prevent 1 1 7 7 Preventing Other People from Joining x733 Your Conversation Executive Busy Override Deny To prevent 1 To allow 0 1 7 8 Turning on the Background Music BGM 751 To select BGM no 1 digit To cancel 0 1 7 9 Protecting Your Line against Notification 730 Tones Data Line Security To set 1 To cancel 0 1 7 11 Setting the Parallel Telephone to Ring x39 Parallelled Telephone Ring 1 No Ring 0 1 7 12 Using Your PS in Parallel with a Wired X48 Telephone Wireless XDP Parallel Mode To set 1 paired wired extension no To cancel 0 1 7 13 Clearing Features Set at Your Extension x 790 Extension Setting Clear User Manual 161 4 2 Feature Number Table Feature While dial tone is heard Default Additional digits
62. all without an account code Entry mode is T assigned to each user Ask your manager for your mode For your convenience you can store the code with the phone number in the memory e g Speed Dialling User Manual 1 2 Making Calls in Customising Your Phone 3 1 3 Customising the Buttons Create or edit an Account button User Manual 23 1 2 Making Calls 1 2 2 Easy Dialling This is convenient for frequently dialled phone numbers With a One Touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off hook Hot Line Using a Preprogrammed Number Quick Dialling With a One Touch Button One touch Dialling You can store a phone number into the flexible button for one touch operation n gt One touch Dialling Off hook Press One touch Dialling in Customising Your Phone 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number Using Numbers Stored at Your Extension Personal Speed Dialling You can store numbers at your extension for your personal use Default 10 numbers 00 09 This feature is also known as Station Speed Dialling To store a phone number PT SLT ersonal speed desired J D gt gt GaGa gt gt GO 989 Off hook Enter 330
63. ccess phone C Tone SS eren Max 32 digits T Enter destination extension number Enter On hook Or enter outside line access number and then outside phone number The FWD DND button light shows the current status as follows Off Both features are not set E Red on FWD mode Flashing red DND mode The Group FWD button light shows the current status as follows Off No set Red on FWD mode e You set different destinations for intercom and outside calls Transferred outside calls are also forwarded to the destination assigned for outside calls e You can change the mode by pressing the FWD DND button or the Group FWD button while on hook gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a FWD DND button or a Group FWD button User Manual 71 1 5 Before Leaving Your Desk Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN All calls are forwarded to an outside party using ISDN The following types of call forwarding are provided by the ISDN service Unconditional Call Forwarding Unconditional CFU When your extension is busy Call Forwarding Busy CFB When you do not answer Call Forwarding No Reply CFNR To set PT SLT PS Dy gt GGG gt gt CE gt Cyan gt gt Off hook Enter 7 5 Enter outside Enter Enter your multiple line number subscriber number 2 Unconditional MSN
64. cond call 5 with Directed Call Pickup e If there are multiple incoming calls for the same group the longest waiting call is received first You also pick up call by pressing the flashing DSS button HB Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny You can deny or allow other people to pick up your calls PT SLT PS S gt Daaa gt Allow Off hook Enter 720 Enter 1 to deny On hook or 0 to allow 44 User Manual 1 3 Receiving Calls 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS You can be notified of incoming outside calls through an external speaker These calls can be answered from any extension Through an external speaker PT SLT PS While hearing a tone e gt ama gt JI 4 Off hook Enter 42 Dial speaker Talk number 1 digit You can also receive a paged announcement via a speaker with this operation nm User Manual 45 1 3 Receiving Calls 1 3 5 Using the ANSWER RELEASE Button headsets The ANSWER and RELEASE buttons are convenient for operators using qp With the ANSWER button you can answer all incoming calls With the RELEASE button you can disconnect the line during or after a conversation or complete transferring a call To answer gt lt Press ANSWER Talk To transfer a call During a conversation DSS TRANSFER gt lt
65. ct Tone 1 you will hear different tones for Call Waiting from an outside party and an extension If you select Tone 2 you will hear different tones for Call Waiting from an outside party and an extension Default 15 1 NT M Special Tones o 55 Answering Call Waiting from the Telephone Company This is an optional telephone company service You can receive call waiting tone and the caller s information For details consult your telephone company User Manual 59 1 4 During a Conversation PT SLT PS While hearing a tone While hearing a tone X TRANSFER Press FLASH RECALL lt 4 gt GaGa EA Press TRANSFER Enter 60 or Recall hookswitch To return to the original party repeat the operation e In this case FLASH RECALL button on proprietary telephones is in the External Feature Hj Access EFA mode 60 User Manual 1 4 During a Conversation 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference Leaving a Conference Unattended Conference Leaving a Conference Leaving 3 Parties Conference Letting a Third Party Join Your Call Privacy Release Adding Other Parties during a Conversation Conference You can add one or more parties to your conversation using only 1 CO line During a conversation desired gt gt Gas Talk to the new party A CONF TRANSFER
66. ction level permitting an extension to make a call During conversation with an extension J Gao Toll Restriction Call Barring C Tone y Press Toll Restriction On hook Call Barring The extension can hear the dial tone and then make a call a The restriction level is changed to the preprogrammed level of Toll Restriction Call Barring button gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Toll Restriction Call Barring button User Manual 123 2 1 Control Features 2 1 4 Turning on the External Background Music BGM The manager extension can select and broadcast background music in the office through external speakers To select and start stop the background music PT SLT PS t i X maa e ey C Tone y 0 Off hook Enter X35 Enter external Enter BGM number On hook pager number 1 digit or 0 to d 1 digit or for all cancel 124 User Manual 2 1 Control Features 2 1 5 Recording Outgoing Messages OGM The manager extension can record three kinds of greeting messages OGM as follows 1 DISA message Used to greet and guide callers so that they access extension group or outside party without operator assistance oP 2 Incoming Call Distribution Group message Used to greet and guide callers to a hunt group 3 Timed Reminder message Used for a wake up call message when the extension answers the Timed Reminder
67. dial a preset number simply by 0 Don t use going off hook C1 2 1 Use Should you prevent your C B number being displayed on 0 Grows YOUL NUMDEI the called party s to be displayed telephone 1 3 Calling Line Identification C1 Yes Prevent your number Restriction CLIR being displayed Which number should be Caller ID assigned to your displayed on the called and 0 extension calling party s telephone Calling Connected Line CO 4 Caller ID assigned on the outside Identification Presentation C1 line being used CLIP COLP User Manual 131 3 1 Customising Your Phone Personal Programming 132 Item Programming Selection amp Parameter Input 0 No line C1 An idle outside line C2 CO button no 01 36 Which do you prefer to of CO ICD Group button seize when you go off hook to make calls C1 9 Preferred Line E Assignmant Outgeing CO button numbers 25 36 are available only when the Add on Key Module is set up your telephone or Intercom INTERCOM 0 No line 1 The longest ringing line Which line do you prefer to 2 answer when you go off CO PRONUS BOE 7 2 0 01 36 Preferred Line r A assigned outside button Assignment Incoming CO CO button numbers 25 36 are availab
68. dset other than a Panasonic handset for KX TDA100 KX TDA200 use The serial number of this product may be found on the label affixed to the unit You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO For your future reference DATE OF PURCHACE NAME OF DEALER DEALER S ADDRESS DEALER S TELEPHONE NO User Manual 5 Table of Contents 6 1 Operation eec 9 1 1 Before Operating the 10 1 1 1 Before Operating the 10 1 2 CANS 19 19 1 22 Easy 24 12 9 rM Em 27 1 2 4 When the Dialled Line is Busy or There is No 28 1 2 5 Accessing the ISDN Service ISDN Service 35 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice 36 1 2 7 Calling without 37 1 2 8 Access Another Party Directly from Outside Direct Inward System Access DISA 38 1 2 9 Setting Your Telephone from Another Extension or throug
69. duce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electric storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS User Manual 3 4 The following icons are used frequently in this manual PN LBS 7 Conditions BN Notice The Proprietary Telephone is abbreviated as PT The Single Line Telephone is abbreviated as SLT The Portable Station is abbreviated as PS The Proprietary Telephone with a Display is abbreviated as D PT TDA100GR KX TDA200GR and the KX TDA100CE KX TDA200CE are designed to interwork with the Analogue Public Switched Telephone Network PSTN of a European country Pan European Integrated Services Digital Network ISDN using ISDN basic rate access e Pan European Integrated Services Digital Network ISDN using ISDN primary rate access ONP 2048 kbit s digital structured leased lines D2048S C The KX TDA100E KX TDA200E the KX TDA100NE KX
70. during dialling To cancel press the FLASH button Some outside lines may not support this feature e To redial automatically press the SP PHONE button and then the REDIAL button or User Manual 27 1 2 Making Calls 1 2 4 When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Setting Callback on an ISDN Line Completion of Call to Busy Subscriber CCBS Sending a Call Waiting Tone Call Waiting Leaving a Message Waiting Indication Calling Back the Caller Which Left an Indication Message Waiting Joining an Existing Call Executive Busy Override Monitoring Another Extension Call Monitor To an Extension Refusing the Call DND Override Reserving a Busy Line Automatic Callback Busy You can set the telephone to receive callback ringing when a dialled line becomes idle When you answer the callback the called party starts ringing automatically If you hear a busy tone before dialling you just seize an outside line upon answering the callback Operation after answer is dependent on the type of callback set To set PT SLT PS While hearing a busy tone mo we Enter 6 On hook To answer if set after dialling PT SLT PS While hearing a callback ringing N E lt Off hook Talk 28 User Manual 1 2 Making Calls To answer if set when seizing an outside line PT SLT PS While hearing a callback ringing
71. e Automatic Park J 8 Call Log viv 5 4 Call Log for ICDG v v 5 4 Incoming call distribution group extension no Log in Log out Viv C5 5 Log in Log out of a specified v vy 5 5 Incoming call distribution group group extension no Log in Log out for all groups viv 5 C5 Hurry up v v C 1 8 Incoming call distribution group extension no Wrap up 5 System Alarm viv 5 dd v v 5 9 0 2 33 C Tenant no Answer Viv 6 0 Release 6 1 User Manual 3 1 Customising Your Phone Personal Programming Programmable Buttons Button Programming Input CO DSS PF Toll Restriction Call Barring C6 2 Toll Restriction Call Barring Level 1 7 ISDN Service 4 C6 3 Desired no max 32 digits Calling Line Identification Restriction CLIR v 6 4 Connected Line Identification Restriction COLR 6 5 ISDN Hold v v 6 6 Headset viv C6 Time Service Automatic Manual Switch di v 6 Tenant no Two way Record 5 9 CO voice mail floating extension Two way Transfer 5 9 1 Voice mail floating extension One touch Two way Transfer C9 1 Voice mail extension no 5 Extension no Incoming call distribution group extension no Live Call Screening LCS 5 v v C9 2 Voice Mail Transfer 5 9 Voice mail floating extension n
72. e an outside call from another extension only Regular Hold Call Hold Retrieve Outside calls cs AN E COSI gt iero Off hook Press or enter 53 and then held line number 3 digits To retrieve an intercom call from another extension only Regular Hold Call Hold Retrieve Intercom calls DSS S gt Gas 09 ME e holding C Tone extension no Off hook Etner X 51 Press DSS or dial Talk holding extension number The CO or INTERCOM button light shows the current status as follows Regular Hold mode EJ Flashing green slowly Your held call Flashing red Another extension s held call Exclusive Call Hold mode Flashing green rapidly Your held call Red on Another extension s held call Hold Mode Change PT only After pressing the HOLD button if you press the HOLD button again the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode User Manual 53 1 4 During a Conversation Group or INTERCOM button only if preprogrammed Automatic Call Hold Consult your For simple operation you can automatically hold a call by pressing another CO ICD dealer Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call You can use this feature as a transferring feature A ca
73. e dialling or talking 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference 1 9 1 If a Doorphone Door Open is Connected From any extension while talking to the doorphone 164 User Manual 4 3 What is This Tone 4 3 Whatis This Tone 4 3 1 What is This Tone While on hook Ring Tones The following tones are programmable allowing recognition of call type Outside Intercom or Doorphone NO O 1r ERR s nan When going off hook Dial Tones Tone 1 Normal Tone 2 At least one feature has been changed from the default setting at your extension User Manual 165 4 3 What is This Tone Tone 3 recaw JILLIAN hookswitch to hold a call temporarily ex Call Splitting While a called PS is being searched When Account Code Entry is performed When answering a Timed Reminder call with no message Tone 4 Message waiting indication was received When you make calls Busy Tone Reorder Tone qpseizeis not assigned or L E EL EL ELELELELELE denied i Ringback Tone 1 Normal ringback tone Ringback Tone 2 Special ringback tone for i l DISA call iw ee COC eee TIMES we pd TIED Do Not Disturb DND Toe sess refusing incoming calls While off hook Indication Tones Tone 1 TIT
74. eady mode While on hook Wrap up Press red or flashing red Wrap up 94 User Manual 1 8 Utilising the Call Centre The status will be as follows Ready Not Ready Not Ready Ready Wrap up Not Ready The Log in Log out of a specified group button light shows the current status as follows Off Log in mode Red on Log out mode The Wrap up button alternates the setting of Wrap up mode Not Ready mode or Ready mode The Wrap up button light shows the current status as follows Off Ready mode Red on Not Ready mode Flashing red Wrap up mode In Wrap up mode Not Ready mode your extension does not receive calls through any group even if it belongs to multiple groups There may be at least one extension in the incoming call distribution group that is in the Log in mode The Supervisor extension can control the Log in Log out status of other extensions LF Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Log in Log out button a Log in Log out of a specified group button or a Wrap up button User Manual 95 1 8 Utilising the Call Centre 1 8 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor Monitoring the Status of Waiting Calls Monitoring and Changing the Log in Log out Status of Extensions The extension assigned as a Supervisor extension can monitor and control the status of
75. ecide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records which contain all of the system programming You may ask for photo copies of these tables to be aware of the facilities and features available 146 User Manual 3 3 Customising Your System System Programming Icon Descriptions Fixed Buttons T72XX T74XX Function T75XX A m _REDIAL PREVI 9 C OUS N had SE PNONE NEXT C Has lt a foie an FWD DND gt f cor AUT DAL STORE Back to Previous Menu SHIFT SHIFT Cc PROG Oe PROGRAMME O O PAUSE HOLD END Ga AUTO ANS MESSAGE SELECT Mm RECALL FLASH TRANSFER CLEAR SECRET User Manual 147 3 3 Customising Your System System Programming Procedure The basic steps are shown below 1 Entering the programming mode PROG PROGRAM gt gt AUS Enter X X Enter system password Press PROGRAM or PAUSE 2 Programming You can enter each programme number 3 digits 2 Toexit the programming mode at any time lift the handset 3 Exiting the mode PROG PROGRAM Press PROGRAM or PAUSE To exit the programming mode at any time lift the handset 148 User Manual 3 3 Customising Your System System Programming 3 3 2
76. ed in memory gt Conceal the number Storing the Names and Numbers 3 1 3 Customising the Buttons The display does not show the message described in the manual The telephone is not a Panasonic proprietary telephone m This manual shows messages which appear only on Panasonic proprietary telephones e g KX T7636 7 1 1 1 Before Operating the Telephones want to confirm my extension number 1 Your Extension Number 1 1 1 Before Operating the Telephones The date and time are not correct Set the date and time by system programming 227 Date and Time Set 000 in 3 3 2 System Programming The display is not shown well m Change the Display contrast level 3 1 2 Settings on the Programme Mode want to distinguish the tones gt To distinguish the ringing tones for each CO Intercom or ICD Group button Digital proprietary telephone only 3 1 3 Customising the Buttons The MESSAGE button light lit Another extension left you a message waiting indication during you were on the phone or left your desk User Manual 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table Numbers listed below are the default settings There are flexible feature numbers and fixed feature numbers If you change the flexible feature numbers fill in your assigned numbers in the list for future reference Feature While dial tone i
77. er ring Rin or voice when making an intercom call g On the other hand any extension can set the alerting Ring method either ring or voice when receiving an intercom call Ringing Default You can call the other party with a ring tone Voice Calling You can talk to the other party immediately after confirmation tone To change the method PT SLT PS After dialling re WA C Tone Enter Talk fthe called party uses a single line telephone or portable station Voice Calling is not available This feature is not available when the called party s telephone is in the Voice Call Deny mode gt gt Customising Your Phone 3 1 2 Settings on the Programme Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 36 User Manual 1 2 Making Calls 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another Extension Remote COS Access Using Your Calling Privileges at Another Extension Remote COS Access You can use your calling privileges Class of Service at another extension You may override restrictions which have been set To use this feature an original extension number and an extension PIN Personal Identification Number are required You can make a call by entering a verified code and verified code PIN For the available verified code ask your manager To call Walking COS PT SLT PS PIN Personal Identification N
78. esired no Forwarded when you do not max 32 digits answer or when your extension is busy To set the time for No Answer and Busy No C3 0 120 seconds Answer Default 15 seconds FWD N A Timer Should you prohibit other people from picking up your 0 No Allow calls 6 0 Call Pickup Deny C13 Yes Deny Do you use the headset Co No Headset off Headset Operation 6 1 1 Yes Headset on Do you prohibit other people from joining your 0 No Allow conversation 6 2 Executive Busy Override C1 Yes Deny Deny Would you like to prohibit No Allow paging announcements 6 3 Paging Deny ED Yes Deny Do you prefer to hear the 0 No Off key pad tone 6 4 Key Pad Tone Set C1 User Manual 3 1 Customising Your Phone Personal Programming Programming Item Selection amp Parameter nput Do you want back ground music through your Co No Off telephone speaker while 6 5 on hook 1 BGM no Yes On Background Music BGM 1digit extension PIN max 10 digits To set an extension PIN Would you like to set your ENTER STORE b extension PIN or change a same extension PIN stored extension PIN to stored extension PIN new one C9 C0 Extension PIN Personal new extension PIN To change a stored extensio
79. estriction 85 User Manual 1 7 7 Preventing Other People from Joining Your Conversation Executive Busy Override DENY 9 86 1 7 8 Turning on the Background Music 87 1 7 9 Protecting Your Line against Notification Tones Data Line Security 88 1 7 10 Checking the Time Service 89 1 7 11 Setting the Parallel Telephone to Ring Parallelled Telephone 90 1 7 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode 91 1 7 13 Clearing Features Set at Your Extension Extension Setting Clear 92 1 8 Utilising the Call Centre orae rnnt nan nnnc nana un snap pk v Esa saec un Ee deu dn 93 1 8 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up 93 1 8 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor 96 1 8 3 Forwarding a Waiting Call Manual Queue 99 1 9 Using User supplied Equipment 100 1 9 1 Ifa Doorphone Door Open is Connected sss 100 1 9 2 If a Host PBX is Connected Cm
80. exible feature number Fixed feature number Fixed feature numbers cannot be changed However you can change the flexible numbers to other numbers for easier use If you want to change the numbers consult your dealer In this manual the default numbers factory installed are used for operations A flexible number is shown as 09 halt shaded key Use the new programmed number if you have changed the feature number Write the new number in the Feature Number Table Appendix If you use a single line telephone which does not have the X or keys 553 it is not possible to access features that have or in their feature numbers See User Manual 1 1 Before Operating the Telephones Tone You will hear various tones during or after an operation for confirmation Refer to 4 3 1 What is This Tone Appendix Display In this manual you will see the display This refers to the display of a Panasonic proprietary telephone If your telephone is not a Panasonic display proprietary telephone the message will not be displayed If you use a Panasonic display proprietary telephone the display helps you confirm the settings Some proprietary telephones also give you easy access to features A message is displayed depending on the feature By pressing the corresponding button on the side or at the bottom of the display or pressing the Navigator Key you can access the desired feature Furthermore depending
81. extension If you select Public the calling called party sees the number of the line used subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the outside line or your extension PT SLT PS C1 SNS gt 2 Your extension C Tone y Off hook Enter 7 2 Enter 1 for public or 2 On hook for your extension e If you use the ICD Group button to make a call to the other party the telephone number T assigned to the ICD Group will be used mnm User Manual 83 1 7 Setting the Telephone According to Your Needs 1 7 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR When receiving an outside call you can select whether the caller can see your telephone number or not To show restrict PT SLT PS Show SS GaGaasGa gt v 1 Restrict Off hook Enter 3 7 X0 Enter 0 to show On hook or 1 to restrict You can change the mode by pressing a preset COLR button while on hook mm The COLR button light shows the current status as follows EJ Off shows your telephone number Red on restricts your telephone number being displayed Availability of this feature depends on the ISDN service of your telephone company gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or
82. f No waiting call Red on Some calls are waiting Flashing red The number of calls exceeds the manual queue redirection level gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Hurry up button User Manual 99 1 9 Using User supplied Equipment 1 9 Using User supplied Equipment 1 9 1 If a Doorphone Door Open is Connected You can talk to a person at the door through the doorphone Preprogrammed extensions or an outside party can receive the calls from the doorphone You can open the door Doorphone Call Opening the Door Door Open Doorphone Call To call from the doorphone 00000 9990 nooo nooo 0990 0000 15 Press doorphone button To answer a call from the doorphone PT SLT PS Off hook To call the doorphone PT SLT PS e gt Ge gt Ze lt Off hook Enter 31 Dial doorphone Talk number 2 digits e f no answers doorphone call within a specified time period the call is cancelled 100 User Manual 1 9 Using User supplied Equipment Opening the Door Door Open Some extensions may be prohibited from using this feature From a specified extension PT SLT PS gt gt Off hook Enter X55 Enter doorphone On hook number 2 digits From any extension while talking to the doorphone PT SLT PS Cs eg y Enter 5 On hook
83. h DISA Remote Setting 41 1 3 RRECGIVING CANS m 42 1 3 1 ANSWERMG Calls sics irsinin REEE E RRE E EEE 42 1 3 2 Answering Hands free Hands free 43 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup 44 1 3 4 A Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS 45 1 3 5 Using the ANSWER RELEASE Button 46 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID 48 1 4 During a 49 1 4 1 Transferring a Call Call Transfer sseeseesseseeeeneneeeeeenneennn 49 1 42 Holdinga Call e 52 1 4 3 Talking to Two Parties Alternately Call Splitting 56 1 4 4 Answering a Call Waiting nennen nnne 57 1 4 5 Multiple Party Qn 61 T6 MUTO eire 66 1 4 7 Letting Other People Listen to the Conversation Off Hook Monitor 67 1 4 8 Using the Headset Headset 68 1 5 Before Leaving Yo
84. hanging the call forwarding destination e f you do not set extension PIN you cannot lock and unlock User Manual 75 1 6 Making Answering an Announcement 1 6 Making Answering an Announcement 1 6 1 Paging Group Paging Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones and or external speakers in the preset group simultaneously To page PT SLT PS paging group D Wait f B gt Swe gt 2 GS gt s Off hook Enter 33 Dial paging group Announce Talk number 2 digits a e If the group which you paged is already being used for paging you hear a busy tone Paging and then Transferring a Call PT SLT PS During a conversation A Enter X33 Dial paging group Announce Press TRANSFER or number Recall hookswitch TRANSFER The other party is placed on hold gt CD gt h T Talk On hook The held party and the paged extension are connected and start a conversation 76 User Manual 1 6 Making Answering an Announcement e After you go on hook the caller can talk to the person who answers the page EJ User Manual 77 1 6 Making Answering an Announcement 1 6 2 Answering Denying a Paged Announcement To answer gt 294939 d lt Off hook Enter 43 Talk To allow deny a paged announcement Paging Deny gt caca 0 2 0
85. he Buttons Create or edit a Headset button 68 User Manual 1 5 Before Leaving Your Desk 1 5 Before Leaving Your Desk 1 5 1 Forwarding Calls Forwarding Your Calls Call Forwarding FWD Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN Forwarding Your Calls Call Forwarding FWD You can have your incoming calls forwarded to a specified destination All Calls All calls are forwarded Preset extensions may also forward from their own receiving group Busy All calls are forwarded when your extension is busy No Answer All calls are forwarded when you do not answer the call within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension e You can set the voice mail extension number as a forward destination to receive calls into 1 your mailbox You can set your mobile telephone as the forward destination The voice mail can be used to receive calls if you are unable to answer Incoming calls can be forwarded up to four times Boss Secretary feature The extension which has been set as the destination can call the forwarding extension Example Call dy Forward TP Forwarding
86. hone company E 48 User Manual 1 4 During a Conversation 1 4 During a Conversation 1 4 1 Transferring a Call Call Transfer Transferring to an Extension on the PBX Transferring to an Outside Party Using the PBX Service Transferring a Call Using the ISDN Service Call Transfer CT by ISDN e You can transfer a held call without talking by going on hook If a call is not retrieved within a specified time you will hear an alarm as a reminder And if an outside call is not answered within a specified time it is automatically disconnected f you hear an alarm tone the destination extension did not answer the call Answer the call Transferring to an Extension on the PBX To transfer PT SLT PS During a conversation tec TRANSFER s CL DSS 7 2 p gt gt Gs Tone Talk On hook OR C You do not have to inform the destination Press TRANSFER or Press DSS or dial extension about where the call has been Recall hookswitch extension number transferred from This can be disregarded To transfer with one touch One touch Transfer During a conversation Tm gt CS gt Press DSS Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded e Even if the transferred party does not answer you can go on hook A User Manual 49 1 4 During a Conversation
87. hook Dial extension number Talk or press DSS E The DSS button light shows the current status as follows Off The extension is idle j Red on Your or another extension is using the line I e using a directory refer to 1 11 2 Using the Directories For quick operation If you are an operator dial some extensions frequently DSS buttons are useful gt gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button User Manual 19 1 2 Making Calls To an operator Operator Call You can call an extension or a group assigned as the operator PT SLT PS c tz Off hook Enter 9 or 0 The operator call number default varies depending upon Country Area E Western Europe except the UK and Greece Canada Taiwan South Africa and Australia 0 All other countries including the UK and Greece Calling an Outside Party You have to seize an outside line before dialling an outside phone number because external calls are made via your PBX Select one of the following methods To select an idle outside line automatically Automatic Line Access PT SLT PS L CO gt a gt outside gt f p oa Coa phone no Off hook Press L CO or Dial outside phone Talk enter automatic number line access number The automatic line access number default varies depending upon Country Area EJ
88. ic enables the time mode for each day on the week to change automatically You may also change it manually Manual enables to change a mode in manual as follows To change the time mode Day Night Lunch Break While on hook Time Service Day Night Lunch Break Press Time Service Day Night Lunch Break until the desired mode appears PT SLT PS CD Night Em SS gt aaa Die chem O Break Off hook Enter 780 Enter 0 to 3 On hook as you desire To select Automatic Manual mode Time Service Automatic Manual Switch While on hook Time Service Automatic Manual Switch Press Time Service Automatic Manual Switch User Manual 121 2 1 Control Features 122 Besides the time mode there is Holiday mode It can change mode once on a specified date The Time Service Day Night Lunch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing Green Break mode Red on Night mode Flashing Red Holiday mode The Time Service Automatic Manual Switch button light shows the current status as follows Off Automatic Red on Manual Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Automatic Manual Switch button User Manual 2 1 Control Features 2 1 3 Restriction Level Control Dial Tone Transfer The manager extension can change the restri
89. ile the caller leaves a message 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button 106 User Manual 1 9 Using User supplied Equipment Recording a Conversation Two way Record You can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation oP To record into your mailbox During a conversation To stop recording LL press this button again Record Press Two way Record To record into another mailbox Two way Transfer During a conversation DSS Two way p lt Transfer another extension no Press Two way Press DSS or enter Transfer another extension number To stop recording press this button again To record into another mailbox with one touch One touch Two way Transfer During a conversation One touch wo way Transfer Press One touch Two way Transfer The Two way Record button light Two way Transfer button light or One touch Two way Transfer button light shows the current status as follows Off Not recording On Recording the conversation User Manual 107 1 9 Using User supplied Equipment Note When you record your Two way telephone conversations you should inform the other party EH that the conversation is being recorded gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Two way Record button light
90. ing for intercom calls do you oice announcement prefer 3 1 2 through the built in speaker Call Waiting Selection OHCA Voice announcement 3 through the handset Whisper OHCA Which type of call waiting tone do you prefer Co Tone 1 Call Waiting Tone Type 3 2 Selection C Tone 2 0 No Off Would you like to show a message on the caller s pg message no 1 8 Yes Shows the selected message telephone display Absent Message Yes Shows your personal message User Manual 133 3 1 Customising Your Phone Personal Programming 134 Item Programming Selection amp Parameter Input Creating your personal message Personal Absent 4 1 message max 16 characters Message 0 Off Do Not Di C8 93 e Not Disturb DND for both calls 2 desired no max 32 digits All Forward all calls Where are your incoming C5 C1 calls forwarded or refused for outside desired no Busy Forwarded when your Call Forwarding FWD Do calls max 32 digits extension is busy Not Disturb DND C4 desired no No Answer Forwarded max 32 digits when you do not answer 5 2 for intercom Busy No Answer calls 5 d
91. ing an Existing Call Executive Busy Override 33 K Key Pad Tone Set 134 L Last Number Redial 27 157 LCS Mode Set After Answering 133 Leaving 3 Parties Conference 64 Leaving a Conference Leaving 3 Parties Conference 64 Leaving a Conference Unattended Conference 63 Leaving a Message Waiting Indication Calling Back the Caller Which Left an Indication Message Waiting 31 Leaving an Incoming Call Distribution Group Log in Log out Wrap up 93 Letting a Third Party Join Your Call Privacy Release 65 Letting Other People Listen to the Conversation Off Hook Monitor 67 List 146 Live Call Screening 17 105 141 Live Call Screening Mode Set 133 Log in Log out 16 93 140 162 Log in Log out for all groups 16 140 Log in Log out of a specified group 16 140 Loop CO L CO 15 139 M Making a Call to a Private Network TIE Line Access 22 Making Calls 19 Making Answering an Announcement 76 Malicious Call Identification MCID 48 158 Manager Operation 119 Manager Password 143 Manager Programming 143 144 Manual Queue Redirection 99 Message 13 15 139 Message for another extension 15 139 Message Waiting 31 158 163 User Manual 171 Index MODE 15 MONITOR 13 Monitoring and Changing the Log in Log out Status of Extensions 97 Monitoring and Controlling the Call Status of an Incoming Call Distribu tion Group Incoming Call Distribution Group Monitor 96 Monitoring Another Extension Call Monito
92. joined extension To talk each party alternately During a conversation To continue 5o f Talk to the Press TRANSFER other party User Manual 33 1 2 Making Calls Monitoring Another Extension Call Monitor The preprogrammed extension can monitor another extension To monitor PT SLT PS extension no 5 Dial extension Enter 5 number To an Extension Refusing the Call DND Override The preprogrammed extension can call someone who has set the DND feature PT SLT PS While hearing the DND tone C P s Enter 1 Talk 34 User Manual 1 2 Making Calls 1 2 5 Accessing the ISDN Service ISDN Service Access TS You can access services provided by the ISDN To access If all required digits are stored ISDN Service SS gt outside line gt Requires to dial ISDN Service gt service code gt ISDN Service additional digits Off hook Seize outside line Press ISDN service Or press ISDN service and then enter service code and then press ISDN service again y On hook Availability of features depends on the ISDN service of your telephone company in Customising Your Phone 3 1 3 Customising the Buttons Create or edit an ISDN Service button User Manual 35 1 2 Making Calls 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice The caller can alternate the alerting method eith
93. l Voice Mail Integration 103 Call Hold 52 159 Call Hold Retrieve 53 159 Call Log 16 140 Call Log for ICDG 16 140 Call Monitor 34 163 Call Park 16 54 140 159 Call Park Automatic Park Zone 16 54 140 159 Call Park Retrieve 55 Call Pickup 44 Call Pickup Deny 44 158 170 User Manual Call Splitting 56 Call Transfer 49 Call Transfer CT by ISDN 51 159 Call Waiting 30 57 82 160 Call Waiting from the Telephone Company 159 Call Waiting in the PBX 159 Call Waiting Selection 133 Call Waiting Tone 163 Call Waiting Tone Type Selection 133 Calling an Outside Party 20 Calling Another Extension 19 Calling Line Identification Restriction CLIR 16 85 131 141 161 Calling through DISA 38 Calling with the Incoming Call Log 110 Calling with the Outgoing Call Log 112 Calling without Restrictions 37 Calling Connected line Identification Presentation CLIP COLP 83 131 161 CANCEL 15 CCBS Cancel 30 157 Changing Call Charges and Extension Control 144 Changing the Settings of Other Extensions 120 Charge Reference 16 140 Checking the Time Service Status 89 Clearing Features 137 Clearing Features Set at Your Extension Extension Setting Clear 92 CO 13 Completion of Call to Busy Subscriber CCBS 29 163 Conditions 143 146 Conference 14 16 61 140 Confirmation Tones 167 Connected Line Identification Restriction COLR 16 84 141 161 Connection Example 18 Control Features 120
94. l Pickup Direct 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Call Pickup Group 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Doorphone Call 1 9 1 If a Doorphone Door Open is Connected Door Open 1 9 1 If a Doorphone Door Open is Connected External Background Music 2 1 4 Turning on the External Background Music BGM Group Paging 1 6 1 Paging 118 User Manual Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX User Manual 119 2 1 Control Features 2 1 Control Features 2 1 1 Extension Control The manager extension can control the settings of other extensions Changing the Settings of Other Extensions Changing the Settings of Other Extensions To lock unlock other extensions Remote Extension Lock This feature is also known as Remote Station Lock Control PT SLT 28 untock gt ez Lock Off hook Enter 78 Enter 2 to unlock Enter extension On hook or 3 to lock number e If your extension is unlocked by the Remote Extension Lock feature the Extension Lock assigned by itself will be unlocked 120 User Manual 2 1 Control Features 2 1 2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode Day Lunch Break or Night There are two methods Automatic or Manual of changing the time modes Automat
95. lay to access various features SELECT SELECT Used to select the displayed item or to SHIFT Used to access the second level of call the displayed phone number Soft button features ENTER Used to confirm the selected item CANCEL Used to cancel the selected item Customising Buttons If the term is in parentheses like Account in this section it means a flexible button has been made into an Account button To customise refer to 3 1 3 Customising the Buttons Buttons Feature Loop CO L CO Used to access an idle outside line for making outside calls Incoming outside calls from any outside line arrive at this button Group CO G CO Used to access an idle outside line in a specified outside line group for making outside calls Incoming calls from outside lines in the assigned outside line group arrive at this button Single CO S CO Used to access a specified outside line for making or receiving outside calls Direct Station Selection DSS Used to access an extension with one touch It is also possible to be changed to the other feature button One touch Dialling Used to access a desired party or system feature with one touch Incoming Call Distribution Group ICD Group Used to access a specified incoming call distribution group for making or receiving calls Message Used to leave a message waiting indication or call back the par
96. le only when the Add on Key Module is set up your telephone 0 Ringing Tone Call How do you ois to m 1 Directly The party s voice is heard without ringing Alternate Receiving C2 C1 Ring Voice Ring only Prohibiting the 2 caller switching to the voice mode No The telephone will not Should the single line Co ring telephone in parallel ring 2 2 Parallelled Telephone TD Yes The telephone will ring User Manual 3 1 Customising Your Phone Personal Programming Item Programming Selection amp Parameter Input Do you prefer to answer a call without going off hook Co No Disable regarded less of the AUTO ANS button status 2 3 Forced Answerback 1 Yes Enable Selection when a calling party is 0 message through the telephone jeg e ans 5 speaker Hands free mode your mailbox E Call Screening Mode Only an alarm tone is heard et Private mode Do you keep recording after answering the call in the Co No Stop recording LCS mode 2 6 LCS Mode Set After 1 Yes Keep recording Answering Do you prefer to receive call Co No No tone waiting for outside calls 3 0 ET Yes Tone 0 No call 1 Tone Which type of call wait
97. ll can be put into either a specified parking zone Specified or any idle parking zone Auto Ifa Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the corresponding button When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the required call To set During a conversation Call Park Press Call Park During a conversation ef gt aa Press TRANSFER Enter 52 During a conversation d Ea Press Recall Enter 52 hookswitch 54 User Manual ME Auto C Tone On hook Enter a specified parking zone number 2 digits or press to park at an idle park area automatically If you hear a busy tone enter another parking zone number or press 3 again 7 gt meum 75 99 C Tone Enter a specified parking On hook zone number 2 digits If you hear a busy tone enter another parking zone number 1 4 During a Conversation To retrieve Call Park Retrieve During a conversation Call Park Press a flashing Call Park PT SLT PS tored parki J SS gt 295929 gt Tm lt Off hook Enter 352 Dial stored parking Talk zone number 2 digits a Ifa 15 parked automatically confirm the parking zone number on the display f you hear a reorder tone when retrieving a
98. manager gt GOCO E PROGRAM lt PAUSE Press PROGRAM Enter 1 or PAUSE password Enter manager To continue programming input Follow programming input gt To exit PROG PROGRAM lt gt HOLD C Press PROGRAM or PAUSE Press HOLD Item Programming Input Changing the manager password 0 0 e Password max 10 digits e Viewing extension call charges C0 1 4 lt gt Extension fir Clearing extension call charges 0 1 A BXtension no s Uu budget for extension call EX CE E call charges for each verified a ce call charges for each verified C9 KT Setting the budget for each verified code C9 4 Verified code Charge call charges for each outside C53 Assigning a charge rate for each outside 0 6 2 Outside line group no 2 digits line group Charge rate Clearing all charges lt gt lt gt Printing the total call charge amp Locking unlocking other extensions 9 0 e Extension C1 to lock Remote Extension Lock 9j e Clearing the PIN and PIN lock for extensions 9 1 Extension no 144 User Manual 3 2 Manager Programming Item Programming Input Clearing the PIN and PIN lock for verified codes 9 2
99. mm mtv PAUSE AUTO DIAL AUTO DIAL PAUSE STORE STORE Press PROGRAM Follow Press ENTER Follow Selection Press ENTER Press PROGRAM or PAUSE programming or STORE amp Parameter or STORE or PAUSE input Item Programming Selection amp Parameter Input It shows PBX number slot number and port number lt example gt Your extension information 0 0 EXT105 10308 PBX no Port no Slot no 1 Light Preferred display contrast level from the 4 levels 2 Little Light available Co C1 Display Contrast Little Dark Selection 4 Dark 130 User Manual 3 1 Customising Your Phone Personal Programming Item Programming Selection amp Parameter Input 1 English Which display language do 2 2nd Language you prefer Display Language 2 C3 3rd Language Selection 4 4th Language 5 5th Language Do you switch to the call timer on the 1st line of Co No Manual display automatically 0 3 Display Switching Mode 1 Yes Automatic Do you turn on the display Co Yes ON in use backlight of the KX T7633 KX T7636 4 1 Yes always ON Display Backlight 2 No always OFF C1 C1 desired no max 32 digits Would you like to
100. n Identification Number max 10 digits PIN to new one ENTER STORE same extension PIN extension PIN 10 digits To unlock To prevent other people 0 from using your telephone 9 1 Extension Lock extension PIN max 10 digits 19 lock 1 extension PIN To prevent other people max 10 didite To unlock from seeing your personal 0 directory and call log 9 2 Directory and Call Log igits Lock gits To lock 1 Do you prefer to set the One touch dialling only No Need to enter 2 before One touch Dialling the number Assignment Mode Selection 1 Yes WARNING N When a third party discovers the password extension PIN of the PBX there will be a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently e After the programme number is entered the programme title is displayed The programming screen can be changed with the Navigator key Up or Down User Manual 135 3 1 Customising Your Phone Personal Programming e You can select the parameter with the Navigator Key Up or Down instead of entering a 7 number EH To store the names and numbers
101. n extension number gt 1 2 3 Redial The personal computer and fax machine communication failed An indication tone may have interrupted communication gt 1 7 9 Protecting Your Line against Notification Tones Data Line Security do not want to show my telephone number to the calling or called party s telephone Consult your manager or dealer want to show my telephone number to the calling or called party s telephone 027 1 7 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP User Manual 155 4 1 Troubleshooting Problem Remedy cannot send a call waiting tone to the dialled extension The other party has not set the Call Waiting feature gt Sending Call Waiting Tone Call Waiting 1 4 4 Answering a Call Waiting 1 7 3 Receiving Call Waiting Call Waiting Off Hook Call Announcement OHCA Whisper OHCA The other party has set Data Line Security gt 1 7 9 Protecting Your Line against Notification Tones Data Line Security forgot the password Ask the manager to assist you gt 2 1 1 Extension Control The background music started suddenly gt Turn off the music 227 1 7 8 Turning on the Background Music BGM 2 1 4 Turning on the External Background Music BGM do not want to display a number which is stor
102. nsion Setting Clear 92 161 Station Speed Dialling gt Personal Speed Dialling 24 157 Storing the Names and Numbers 113 System Alarm 16 140 System Feature Access 118 System Password 146 System Programming 146 149 System Speed Dialling 25 157 System Speed Dialling Name Set 002 151 System Speed Dialling Number Set 001 150 T Talking to Two Parties Alternately Call Splitting 56 Terminate 16 140 TIE Line Access 22 157 Time Service Day Night Lunch Break 16 89 121 140 162 Time Service Automatic Manual Switch 16 121 141 Index Time Service Mode Control 121 Timed Reminder 79 160 To Access Another Party Directly from Outside Direct Inward System Access DISA 38 To confirm 80 To select Automatic Manual mode Time Service Automatic Manual Switch 121 To store the caller s information for personal speed dialling 111 112 Toll Restriction Call Barring 16 141 Tone 11 TRANSFER 14 Transferring a Call Call Transfer 49 Transferring a Call Using the ISDN Service Call Transfer CT by IS DN 51 Transferring to an Extension on the PBX 49 Transferring to an Outside Party Using the PBX Service 50 Troubleshooting 154 Trunk Answer From Any Station TAFAS 45 158 Turning on the Background Music BGM 87 Turning on the External Background Music BGM 124 Two way Record 17 107 141 Two way Transfer 17 107 141 U Unattended Conference 63 Using a Display Proprietary Telephone KX T7
103. number is more than 32 digits divide the number and store it into a speed dial number J e X I FLASH RECALL PAUSE and SECRET INTERCOM can also be stored If you do not want to display the stored number press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an external party s number you should first store a line access number 9 0 8 If you need to enter an account code you can enter the specified account code before the line access number Example SECRET x49 1234 9 0 123 4567 i RUE p Le Fe EUM Account code feature no Account code Account code delimiter Automatic line Phone number 150 User Manual 3 3 Customising Your System System Programming System Speed Dialling Name Set 002 You can store the name associated with the speed dialling number These names are displayed when making call using the display operation To enter characters refer to Entering Characters T COCO gt gt Gee gt mm gt gt EJ Enter 002 Press ENTER Enter speed dial Enter name Press ENTER Press END number 3 digits max 20 characters To continue OR v Press NEXT Press PREV 9 Press CANCEL Extension Number Set 003 You can assign an extension number to each extension fro end gt gt Gees gt Gewenensionne gt lG gt E Enter 003 Press ENTER Enter extension Enter new Press ENTE
104. o e 1 FLASH RECALL PAUSE SECRET INTERCOM and T Transfer can also be stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number or outside line group access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt x49 1234 TT ESI Ku T Account code feature no Account code Account code delimiter Automatic line Phone number SECRET cM 9 0 123 4567 i Se access number User Manual 141 3 1 Customising Your Phone Personal Programming e 2 Fora PF button 2 is not required to enter before the desired number e 3 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night e 4 Availability of this button depends on the ISDN service of your telephone company Refer to 1 2 5 Accessing the ISDN Service ISDN Service Access e 5This button is used for the integrated voice mail features Toexit the mode at any 11 number time lift the handset You can select the parameter with the Navigator key Up or Down instead of entering a To distinguish the ringing tones for each CO Intercom or ICD Group button Digital proprietary telephone only INT INT
105. o dial PT SLT PS D Off hook e To call another party dial the desired party s phone number before the preprogrammed 5 number is dialled You should assign the intercom line as the seized line when going off hook Preferred Line Assignment Outgoing in Customising Your Phone 3 1 2 Settings on the Programme Mode Preferred Line Assignment Outgoing Select the seized line when going off hook Using a Preprogrammed Number Quick Dialling You can make a call simply by pressing the preprogrammed number for quick dialling For details consult your manager or dealer PT SLT PS DN Off hook Dial quick dial number 1 4 digits e tis a useful feature for Hotel Il For example to dial the Room Service dial the digit 3 not the full extension number EB 26 User Manual 1 2 Making Calls 1 2 8 Redial This is convenient when calling the same outside party again Redialling the Last Number You Dialled Last Number Redial Redialling the Last Number You Dialled Last Number Redial PT SLT PS ce REDIAL D gt Off hook Press REDIAL or enter e Up to 32 digits can be stored and redialled e After pressing REDIAL if you hear a busy tone again press REDIAL to retry press the REDIAL button directly It will keep trying the busy number until the called party HH answers or until a specified timeout Automatic Redial You can perform other tasks
106. o leave cancel To call back 70 1 0 extension no 2 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another x47 no extension PIN phone no Extension Remote COS Access To call with a verified code Verified Code X verified code verified code PIN Entry phone no 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA To an extension your extension no X verified code In All Secure Mode only extension PIN verified code PIN outside extension no To an outside party your extension no X verified code In Trunk Mode All Secure Mode only extension PIN verified code PIN outside phone no 1 2 9 Setting Your Telephone from Another your extension no extension PIN Extension or through DISA Remote Setting feature no From another extension From DISA 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Group x40 group no 2 digits Directed x41 extension no Denying Other People the Possibility of Picking 720 Up Your Calls Call Pickup Deny To deny 1 To allow 0 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS Calls through an external speaker x42 1 digit 1 3 6 Identifying Malicious Calling Parties x7X3 Malicio
107. o talk using the headset Time Service Automatic Manual Switch Used to switch the time service mode Automatic or Manual 16 User Manual 1 1 Before Operating the Telephones Buttons Feature Two way Record Used to record a conversation into your own mailbox Two way Transfer Used to record a conversation into the mailbox of a specific extension One touch Two way Transfer Used to record a conversation into the mailbox of a specific extension with one touch Live Call Screening LCS Used to monitor your own voice mailbox while an incoming caller is leaving a message and if desired intercept the call Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension How to Follow the Steps An example of system operation is shown below Calling another extension ewaeeee eee eee To another extension Intercom Feature title DSS Operation steps SS gt gt f amp The description of the dq isons are explained on Icon Descriptions Off hook Dial extension number Talk or press DSS a The DSS button light shows the current status as follows The extension is idle e eee eee Conditions Red on Your or another extension is using the line Complete the directory in the attached file I Do you have an extension directory For quick operation
108. on PIN Dial desired extension number max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone From DISA Any Telephone PIN Personal Identification Number DISA 2 m gt neve A gt gt DISA message Off hook Dial DISA Enter X47 Dial your phone number extension number i 4 extension PIN LAN feature no D Tone Enter extension PIN Dial desired max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone e You also change the Time Mode HB User Manual 41 1 3 Receiving Calls 1 3 Receiving Calls 1 3 1 Answering Calls 42 PT SLT PS D gt GA Off hook Talk Select one of the following methods Lift the handset to receive the preferred line Default Ringing line is selected Press the SP PHONE button Press the flashing CO INTERCOM or ICD Group button directly Press the ANSWER button a The ICD Group button light shows the current status as follows Off Idle Green on The line is in use You are using the line Red on Your extension is in Log out mode from the incoming call distribution group IJ Customising Your Phone e 3 1 2 Settings on the Programme Mode Preferred Line Assignment Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the Calling method either ring or the other party s voice 3 1 3 Customising the But
109. one 3 1 3 Customising the Buttons Create or edit a Conference button 62 User Manual 1 4 During a Conversation Leaving a Conference Unattended Conference The other parties can continue their conversation To leave a conference During 3 7 parties conference Press CONF On hook To return while others are talking CO e INT INTERCOM Press flashing green CO or INTERCOM To complete a conversation PT SLT PS During a conversation On hook Time limit A Both parties will hear an alarm tone before a specified timeout The originating extension Fy will hear an alarm tone before timeout The call is disconnected when the time runs out unless the originating extension returns to the conference gt Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 63 1 4 During a Conversation Leaving a Conference Leaving 3 Parties Conference The other two parties can continue their conversation To leave a conference PT SLT PS During 3 parties conference ec TRANSFER C 4 Press TRANSFER or Recall hookswitch On hook 4 To complete a conversation PT SLT PS During a conversation RP On hook 64 User Manual 1 4 During a Conversation Letting a Third Party Join Your Call Privacy Release You can let a third party join your current outside call qup To set
110. other extensions in an incoming call distribution group It should have a PT with 6 line display The display and DSS buttons show as follows ICDG G 5 Monitoring the Monitoring the Call Status Initial Display 739 oy Call Status and Log in Log out Status lt Display gt gt lt Display gt SPRVS Display Date Time amp Queuing Monitor Queuing Monitor extension no DSS lt DSS gt lt lt DSS gt Busy Status Monitor EXIT Busy Status Monitor EXIT Log in Log out Monito Display Call Log History lt DSS gt ICDG Incoming Call Distribution Group Busy Status Monitor Monitoring the Status of Waiting Calls The Supervisor extension can monitor the status of calls waiting to be answered in the queue If an incoming call distribution group has an overflowed call the display shows the status automatically The following information is displayed lt Queuing Monitor gt The current date time The ICDG extension number name The number of waiting calls The longest waiting time lt Call Log History gt The date time when cleared at last time The total number of received calls The number of overflowed calls The number of unanswered calls The average waiting time of queuing calls 96 User Manual 1 8 Utilising the Call Centre To monitor ICDG Incoming Call Distribution Group ICDG D J Baa ME C Tone Off hook Enter 739 Enter ICDG extension
111. outside j N amp Off hook Dial outside phone Talk number To cancel callback ringing Automatic Callback Busy Cancel PT SLT PS S gt Ges 99 C Tone Off hook Enter 3 46 On hook e If you do not answer within 10 seconds this feature will be cancelled Setting Callback on an ISDN Line Completion of Call to Busy Subscriber CCBS You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes free When you answer the callback ringing the called party s telephone number is automatically dialled PT SLT PS While hearing a busy tone 7 ege C Tone y On hook User Manual 29 1 2 Making Calls To answer while hearing a callback ringing PT SLT PS To cancel CCBS Cancel PT SLT PS gt Gecaxs 7 C Tone Off hook Enter X46 On hook e f you do not answer within a specified time period this feature will be cancelled e Availability of this feature depends on the ISDN service offered by your telephone company Sending a Call Waiting Tone Call Waiting You can inform the called party that your call is waiting This feature is also known as Busy Station Signalling BSS PT SLT PS While hearing a busy tone 29 Enter 1 e Depending on the other party s telephone the Off Hook Call Announcement OHCA and the Whisper OHCA features can be used You can talk to the other party through
112. r 34 Monitoring the Status of Waiting Calls 96 Multiple Party Conversation 61 Mute 66 N Navigator Key 14 Off Hook Call Announcement OHCA 82 Off Hook Monitor 67 One touch Dialling 15 24 139 One touch Dialling Assignment Mode Selection 135 One touch Transfer 49 One touch Two way Transfer 17 107 141 Opening the Door Door Open 101 Operation 9 Operator Call 20 157 Outgoing Call Log 112 Outgoing Messages OGM 125 163 Outside Line Group Access 21 157 P Paging 76 Paging and then Transferring a Call 76 Paging Deny 78 134 Parallelled Telephone 90 132 161 PAUSE 13 Personal Absent Message 134 Personal Programming 128 Personal Speed Dialling 24 157 Pickup Dialling gt Hot Line 25 157 Predial 21 Preferred Line Assignment Incoming 132 Preferred Line Assignment Outgoing 132 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 86 Preventing Other People from Using Your Telephone Extension Lock 75 Preventing Your Number Being Displayed on the Called Party s Tele phone Calling Line Identification Restriction CLIR 85 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR 84 Privacy Release 65 Procedure 148 PROGRAM 14 Programmable Feature PF 15 Programming Information 143 146 Protecting Your Line against Notification Tones Data Line Security 88 Q Quick Dialling
113. reen Break mode Red on Night mode Flashing Red Holiday mode e Any extension user except the managers can check the current status by pressing the Time Service Day Night Lunch Break button in Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button User Manual 89 1 7 Setting the Telephone According to Your Needs 1 7 11 Setting the Parallel Telephone to Ring Parallelled Telephone telephone connected in parallel will ring or not when an incoming call is received Default Ring A proprietary telephone extension user can choose whether the single line qup Ring No ring Off hook Enter 39 Enter 1 to ring On hook or 0 not to ring NS GaGaas gt Even if No ring is selected calls can be made and answered on the single line telephone by lifting the handset If you go off hook while your parallelled telephone is in use the call will switch over to you 90 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode Your PS can be used in parallel with a PT or SLT When in this mode incoming calls to a wired telephone also ring the paired PS To set C gt BG CO gt Gam 0 Em C Tone Press TALK Enter 48 Enter 1 Enter extension number Press CANCEL of the paired telephone To cancel 7
114. s copyrighted by Kyushu Matsushita Electric Co Ltd KME You may print out this manual solely for internal use with this model Except above you may not reproduce this manual in any form in whole or part without the prior written consent of KME 2002 Kyushu Matsushita Electric Co Ltd All Rights Reserved PSQX2635ZA KK1102MGO Version 0 152
115. s heard Default Additional digits 1 2 1 Basic Calling To an operator Operator Call 9 0 To select an idle outside line automatically 0 9 outside phone no Automatic Line Access To select an idle outside line in the specified 8 outside line group no 2 digits outside outside line group automatically Outside Line phone no Group Access Making a Call to a Private Network TIE Line 7 phone no on the private network Access Using an Account Code Account Code Entry x49 account code outside phone no 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store x30 personal speed dial no 2 digits phone no To dial XX personal speed dial no 2 digits Using Numbers Stored in the PBX System Speed Dialling To dial xx system speed dial no 3 digits To a Preset Number by Going Off hook Hot x 740 Line To store 2 phone no To set 1 To cancel 0 1 2 3 Redial Redialling the Last Number You Dialled Last Number Redial 1 2 4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing Automatic Callback 46 Busy Cancel To cancel CCBS Cancel User Manual 157 4 2 Feature Number Table 158 Feature While dial tone is heard Default Additional digits Leaving a Message Waiting Indication Calling Back the Caller Which Left an Indication Message Waiting T
116. s via USB interface The PC Phone PC Console provides advanced control and monitoring of your PBX Consult your dealer Call Record SMDR This PBX can record or print out call information date time extension no dialed no duration etc 06 24 99 10 08AM 123 06 24 99 11 07AM 223 Consult your dealer In this manual the suffix of each model number is omitted 2 User Manual Important Information WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE SOCKET OUTLET IS LOCATED INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions should always be followed to re
117. seful feature buttons described below For a PS user refer to Operating Instructions for PS These buttons make operations simple The illustrations may differ from the buttons on your telephone Fixed Buttons e CO Used to make or receive an outside call Button assignment is required Also used as feature buttons Button assignment is required Only the CO number e g 1 2 may be shown on some telephones SP PHONE SP PHONE Used for hands free operation i AUTO DIAL STORE Used for System Personal Speed Dialling or storing programme changes PAUSE Used to insert a pause when storing a telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone REDIAL REDIAL Used to redial the last dialled number MESSAGE Used to leave a message waiting indication or call back the party who left the message waiting indication INTERCOM gt 3 INTERCOM Used to make or receive intercom calls O LH es er a Soft Buttons Used to select the item displayed on the bottom of the display MONITOR Bs LE MONITOR Used for hands free dialling You can monitor the party s voice in hands free mode AUTO ANS MUTE ZB AUTO ANS Auto Answer MUTE Used to receive an incoming call in hands free mode or mute the microphone during a conversation User Manual 13 1
118. set destination extension User Manual 69 1 5 Before Leaving Your Desk To set cancel PT SLT PS 05 Both Co Cancel C2 AI Calls lt e gt Bs CZ no Answer 25 Intercom GJ Busy No Answer Off hook Enter X71 Enter 0 to 2 as Enter required you desire number For Cancel go on hook directly destination extension no D gt p Tam access no phone no Max 32 digits Enter destination extension number Or enter outside line access number and then outside phone number To set from another extension PT SLT PS Both Cod Cag Quisie gt Follow Me Follow Me Cancel SS gt gt C25 Intercom Enter 0 to 2 as Enter 7 or 8 Off hook Enter 71 you desire di F extension C Tone y On hook Enter your extension number 70 User Manual 1 5 Before Leaving Your Desk To set the timer for No Answer and Busy No Answer PT SLTPS PS C GECDGX3 gt 7 C Tone Off hook Enter 713 Enter time On hook seconds 2 digits To set cancel Call Forwarding FWD for your Incoming Call Distribution Group PT SLT PS ICDG Incoming Call Distribution Group Both ICDG Sy Gema me E gt 699 Intercom Off hook Enter 71 Enter 4 to 6 as Enter 1 to set Enter ICDG you desire or 0 to cancel extension number destination extension no al J PP outside line gt outside gt 2 a
119. ssages PT SLT PS MESSAGE 2 voice mail extension no Off hook Press MESSAGE or enter voice mail extension number Indication tone after off hook X J 1 gt You can access a voice mail with one touch in Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Voice Mail Transfer button or a Message button 104 User Manual 1 9 Using User supplied Equipment Screening Calls Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call without answering If you so desire you can answer the call while monitoring There are two methods available Default Hands free mode Hands free mode You can monitor the message automatically live through the telephone speaker Private mode You will hear an alarm tone while the caller is leaving a message Before operating e Create Live Call Screening LCS button Personal Programming e Select the mode either Hands free or Private Personal Programming e Set the extension PIN Personal Identification Number e Set the Live Call Screening feature To set Live Call Screening PIN Personal Identification Number Live Call gt extension PIN Screening Press Live Call Enter extension PIN Screening max 10 digits To cancel Live Call Screening Live Call Screening Press red Live Call Screening User Manual 105 1 9 Using User
120. supplied Equipment Operation Flowchart The operations in the shaded areas can be done hands free Hands free Mode Private Mode Alarm Tone Monitoring Hands free Monitoring Handset 4 SP PHONE in GP Live Call 3 No operation CL Screening Press SP PHONE MONITOR or Live Call Off hook Screening Stop monitoring Answering 1 c Live Call U Screening OR Stop Answering Stop Answering Press Live Call i Screening monitoring the call monitoring the call MONITOR D Press lt q SP PHONE SD SP PHONE SS GS UJ y Screening Press Press SP PHONE or _ g Live Call MONITOR Off hook On hook Screening The Live Call Screening LCS button light shows the feature status as follows 5 Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on e The manager extension can clear an extension PIN e This feature is available for a single line telephone if it is connected to a proprietary telephone in parallel Private Mode only To answer the call while monitoring press Recall hookswitch APS user cannot monitor in the Hand free mode gt Customising Your Phone 3 1 2 Settings on the Programme Mode Live Call Screening Mode Set Select the mode either monitoring the message through the speaker automatically or receiving wh
121. ternal Background x35 Music BGM To play external pager no 1 digit x BGM no 1 digit To stop external pager no 1 digit x 0 1 2 1 5 Recording Outgoing Messages OGM x36 To record 1 OGM floating extension no To play back 2 OGM floating extension no To record from an external music source 3 BGM no 1 digit OGM floating extension no To clear 0 OGM floating extension no 3 1 1 Customising Your Phone Personal Programming Assigning an Extension PIN to Your Extension x799 Extension PIN Personal Identification Number To set To cancel 1 extension PIN same extension PIN 0 stored extension PIN Features While busy DND or call tone is heard Default 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Tone Call Waiting 1 To an Extension Refusing the Call DND Override Joining an Existing Call Executive Busy Override 3 Leaving a Message Waiting Indication Calling Back the Caller Which Left an Indication Message Waiting To leave 4 Monitoring Another Extension Call Monitor 5 Reserving a Busy Line Automatic Callback Busy Setting 6 Callback on an ISDN Line Completion of Call to Busy Subscriber CCBS 1 2 6 ped the Calling Method Alternate Calling Ring x Voice 1 Manager only 2 Supervisor only User Manual 163 4 2 Feature Number Table Fixed Number Whil
122. the EJ speaker and the microphone OHCA or you only send a call announcement through the handset Whisper OHCA if they are having another conversation using the handset Refer to 1 7 3 Receiving Call Waiting Call Waiting Off Hook Call Announcement Whisper OHCA 30 User Manual Leaving a Message Waiting Indication Calling Back the Caller Which Left an Indication Message Waiting For a caller When the called extension is busy or does not answer your call you can leave a notification so that the called party may call you back For a called extension As a message receiver the MESSAGE button light lets you know that a call has been received If you receive notification you can call back the caller by a simple operation For a caller To leave a message waiting indication PT SLT PS When the called extension is busy or does not answer mx MESSAGE Press MESSAGE On hook or enter 4 To leave cancel a message waiting indication PT SLT PS SS gt gt Off hook Enter 70 Enter 1 to leave or 0 to cancel desired extension no Enter desired extension number 1 2 Making Calls 7 C Tone y On hook User Manual 31 1 2 Making Calls 32 For a called extension To check the left message and call back While on hook gt D gt 4 Press MESSAGE Off hook Talk until the desired extension appears To call back PT SLT
123. tons Create or edit an Incoming Call Distribution Group ICD Group button User Manual 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can answer a call without going off hook when you receive calls In this case though the intercom call is received without the phone ringing the outside caller hears ringing a preprogrammed number of times To set cancel While on hook G A AUTO ANS MUTE Press AUTO ANS The AUTO ANS button light shows the current status as follows po Off Not set j On Set User Manual 43 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny Answering a Call from Another Telephone Call Pickup You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk The following types of pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specified extension s call DSS lt SS 4 20 0 0 Group ome hg cama Directed Off hook Talk Press DSS Enter 40 and then dial group number 2 digits Or enter 41 and then dial extension number e If you receive a call waiting tone you can ask a third party to pick up your se
124. tories Personal Speed Dialling Directory System Speed Dialling Directory and Extension Number Directory Only personal directories can be stored edited or deleted on your extension If a call arrives while you are using a directory the display will be replaced with the caller s information Calling with the Directory Storing the Names and Numbers Entering Characters Calling with the Directory To select and call While on hook gt gt Press Right until Press ENTER Press Up or Down Off hook desired directory until desired appears party appears e The display order is as follows x One time Personal Speed Dialling Directory EJ Two times System Speed Dialling Directory Three times Extension Number Directory Tocancel or exit the current display press the CANCEL button or EXIT on the display Directory entries generally should include name and number If the name is not registered dd an entry cannot be displayed Storing the Names and Numbers To store a Personal Speed Dialling Directory item or a PS Dialling Directory item While on hook PROGRAM gt Enter phone number Press ENTER Enter name Press ENTER Press PROGRAM max 32 digits max 20 characters or PAUSE User Manual 113 1 11 Using a Display Proprietary Telephone KX T7XXX Series Telephone number and name the display are stored using the first Personal Speed
125. ty who left the message waiting indication Message for another extension Used to have a Message button for another extension Call Forwarding FWD Do Not Disturb DND Both calls Used to forward all calls to a specified destination or refuse FWD DND Outside calls Used to forward outside line calls to a specified destination or refuse FWD DND Intercom calls Used to forward intercom calls to a specified destination or refuse Group FWD Both calls Used to forward all the calls to your group to specified destination Group FWD Outside calls Used to forward the outside line calls to your group to a specified destination User Manual 15 1 1 Before Operating the Telephones Buttons Feature Group FWD Intercom calls Used to forward the intercom calls to your group to a specified destination Account Used to enter an account code Conference Used to establish a multiple party conversation Used to disconnect the current call and make another call without Terminate hanging up External Feature Access EFA Used to access special features offered by a host PBX or a telephone company Charge Reference Used to check the total call charge for your own extension Call Park Used to park or retrieve a call in a preset parking zone Call Park Automatic Park Zone Used to park a call in an idle parking area automatically
126. umber your J desired D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits phone number If a wrong extension PIN is Seize outside line before entering entered you hear an alarm tone outside phone number To call with a verified code Verified Code Entry PT SLT PS PIN Personal Identification Number NS GGG gt gt gt Off hook Enter 47 Etner Enter verified code max 4 digits P verified code PIN J C Tone amp phone no D Tone Enter verified code PIN Dial desired max 10 digits phone number If a wrong verified code PIN is Seize outside line before entering entered you hear an alarm tone outside phone number User Manual 37 1 2 Making Calls 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA Calling through DISA When outside callers access extensions in the PBX a prerecorded message greets the caller and gives information about how to access an extension You do not need the operator s assistance You may be able to access system features or call an outside party with your password depending on the security mode Ask your manager for the mode assigned to your PBX To call an extension From Outside Telephone en No Security Mode Trunk Security Mode DISA D desired D gt T3 p gt DISA message Off hook
127. ur 5 ex ioniiix Ed 69 1 5 1 Forwarding Calls eer NA 69 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message 74 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 75 1 6 Making Answering an nennen nnns 76 1 610 76 1 6 2 Answering Denying a Paged Announcement sss 78 1 7 Setting the Telephone According to Your 79 1 7 1 Setting the Alarm Timed Reminder ssssssssseeeneennnee 79 1 7 2 Refusing Incoming Calls Do Not Disturb DND sseeeeeen 81 1 7 8 Receiving Call Waiting Call Waiting Off Hook Call Announcement OHCA Whisper eg c rer 82 1 7 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP 83 1 7 5 Preventing Your Telephone Number Being Displayed on the Callers Telephone Connected Line Identification Restriction 84 1 7 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification R
128. us Call Identification MCID 1 4 1 Transferring a Call Call Transfer User Manual 4 2 Feature Number Table Feature While dial tone is heard Default Additional digits Transferring a Call Using the ISDN Service x62 no Call Transfer CT by ISDN 1 4 2 Holding a Call To hold Call Hold To retrieve call Call Hold x50 Retrieve To retrieve a call Call Hold Retrieve Outside calls x53 outside line no which status that is held 3 digits Intercom calls x51 extension no which has a held call Holding in a System Parking Zone Call Park x52 To set parking zone no 2 digits x To retrieve stored parking zone no 2 digits 1 4 4 Answering a Call Waiting Answering Call Waiting in the PBX x50 Answering Call Waiting from the Telephone x60 Company 1 5 1 Forwarding Calls Forwarding Your Calls Call Forwarding FWD 1 7 2 Refusing Incoming Calls Do Not Disturb DND Both Calls x710 0 Cancel Outside Calls x711 1 Do Not Disturb DND Intercom Calls x712 2 All calls phone no 3 Busy phone no 4 No Answer phone no 5 Busy No Answer phone no 7 Follow Me your extension no 8 Follow Me Cancel To set the time for No Answer and 713 00 99 sec Busy No Answer To set cancel Call Forwarding FWD for your Incoming Call Distribution Group Both Calls x714 1 Set ICDG extension no phone
129. your telephone speaker while on hook An external music source such as a radio must be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again To select and set cancel BG no amp 9 J eg 0 Off hook Enter 751 Enter BGM number On hook 1 digit or 0 to cancel User Manual 87 1 7 Setting the Telephone According to Your Needs 1 7 9 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as a call waiting tone during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT PS 1 set Off hook Enter 3730 Enter 1 to set On hook or 0 to cancel SS GaGaGaaa gt 88 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 10 Checking the Time Service Status You can check the current status of the Time Service on the display While on hook TRANSFER lt Press TRANSFER or Time Service Day Night Lunch Break The Time Service Day Night Lunch Break button light always shows the current status as p follows Ej Off Day mode Green on Lunch mode Flashing G

Download Pdf Manuals

Related Search

Related Contents

RSNA Image Share Network Edge Server Installation and  manual para realizar la inscripción vía web a los programas de  OrangeApps.SmartInputBox.User.en_V1.1  SCAN Régional® Version 2  drucken  Manuel de l`utilisateur  Toshiba Strata DK Telephone User Manual    4条ニンニクハーベスタ PDF：約1.4 MB  

Copyright © All rights reserved. Failed to retrieve file