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AlvariSTAR Ver.4.0 Infrastructure, User Manual

1. 118 5 2 AuditLog eua cut orba diu na t iila e ndis Fa Uc E DE 119 5 3 User cessione e PD ni xU DOR OG UR RR CEC RR I EDU CURE EEUU KR RR DIE 123 5 3 1 The User Manager 123 5 3 2 Adding or Modifying SOL dires reru erbe 124 5 3 3 Altering Default Parameters enne rs PR meds 128 5 4 User Profile Manager Ei E S RA NS B E L 130 5 5 User Session Monitor ccs ecco acca tandems cee 137 AlvariSTAR User Manual cdi I Introduction Chapter 1 Introduction In This Chapter AlvariSTAR Starting the Application on page 3 The About Window on page 10 The Main Window on page 11 Conventions and Common Operations on page 17 User Manual Chapter 1 Introduction Starting the Application 1 1 Ll 1 1 1 1 1 1 1 2 1 1 1 3 AlvariSTAR Starting the Application The management system enforces security at the client level To log in to the application you must have a valid user ID and password Before you can run this application y
2. 3 1 1 1 Post Installation Gheckligt Ve SIE EXER AREE A PIE 3 IN ITEE E e EEEE REES 4 1128 M 6 T14 Logging ime 6 1 1 5 Logging Out or ShbtdoWIH os uoo ae oni tua eise nua sati dae eee 7 1 1 6 Changing the 8 1 7 Suspended Accounts tuu iu da rS ce 9 1 1 8 Application 10 1 2 The AbGUE WING OW se sicca tk nain uasa EE RS REED 10 1 3 The Main Window cicsesccitXivaniriscxd bonc aibi ERR EE EE 11 1 3 1 Main o rp M 11 1 3 2 Open Managers EE Oo 0 nenene 12 1 3 9 Page Control C 12 UE MM ONG eer er RS 13 1 35 Hiding and Displaying the Navigation 15 1 3 6 Status Baf ec 16 1 4 Conventions and Common Operations sees 17 FERME SUCUS ES Tm 17 1 4 2 esie qe C P
3. lt gt user manager x Criteria 5 Retrieve s Username Display Name E eum User State sj New admin Administrator Active observer Observer Active Edit TE Delete Reset Password Results on page 3 Total 3 page Size 10013 page 1 of 1 ee dX ig User Manager Server 172 30 105 211 User admin Figure 5 2 User Manager AlvariSTAR User Manual Chapter 5 Security Management User Manager c DNE AlvariSTAR To filter the display 1 Click on the Filter button 2 Select a filter parameter User name or User State enter a name in the text field or select a status from the states dropdown list Use the asterisk as a wildcard to match any number and combination of characters For example to display Last Names beginning with C enter C in the text field 3 Click OK The users list changes according to your settings To reset a user s password 1 Select a user entry from the list 2 Click Reset Password The Reset Password window is displayed Username New Password ERR ccs Figure 5 3 Reset Password Window 3 Enter and confirm the new password Adding or Modifying a User You can add new users or edit existing ones by modifying their properties You can set the User Profiles to associate with a user see Section 5 4 for information about how to create the profiles As you grant permissions to defined profiles you can gran
4. 42 3 3 Event PRISTON Y qe 44 3 3 1 Ma aging ETT 46 3 4 Event Filler Manager 22 CE aei oor ER ea CR 58 3 4 1 CI uge mI er ee Cmm 59 3 4 2 Editing LT RE E T T 64 3 4 3 Deleting Event Filters m 65 344 Archving PUM UNS A ESEE 65 3 5 Event Template Manager 66 3 5 1 Creating or Editing Event 67 3 5 2 Deleting Event Templates cete eei erra dence trinus re dos 75 3 6 Script Command 76 3 6 1 Creating Editing Commands bb 77 3 6 2 PSITTACI VAIN chee hse eects ea 79 3 7 Event Forwarding 80 3 7 1 Creating or Editing Event Forwarding 81 3 7 2 Deleting Event Forwarding 83 3 7 3 Creating Event Forwarding NBI Interface 83 Mac
5. 18 18 Correlation 02 58 48 20 02 59 41 2008 10 30 Alarm 02 58 48 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 48 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 58 47 2008 10 30 System 02 58 46 2008 10 30 Config 02 58 46 2008 10 30 Config CI 02 58 46 2008 10 30 Config 02 58 46 2008 10 30 Config CI 02 58 46 2008 10 30 Config Cl 02 58 46 2008 10 30 Config 02 58 46 2008 10 30 Config page 1 of 1 ZEE ofo critical sis major rey warning Oo B 32 32 Cleared 37 37 Other Figure 3 2 Event History Window Server 172 30 105 211 User admin To display newly received alarms or to updated the display of cleared alarms click on the Refresh button The Event History window is divided into the following main areas AlvariSTAR User Manual Chapter 3 Fault Management Event History AlvariSTAR E Counters displays the list of severities color coded according to pre defined settings and a count of active alarms distributed according to severity The format is x y where x is the number of active alarms meeting the filter criteria per severity and y is the total number of active alarms per severity E Alarm Table displays general information about each event or alarm see Section 3 3 1 1 You can customize the information displayed in the table to pro
6. Your Open WiMAX Choice AlvariSTAR User Manual SW Version 4 0 December 2008 P N 215198 Document History Document History Version 4 0 is regarded as the first publication December 2008 AlvariSTAR o User Manual Legal Rights Legal Rights O Copyright 2008 Alvarion Ltd All rights reserved The material contained herein is proprietary privileged and confidential and owned by Alvarion or its third party licensors No disclosure thereof shall be made to third parties without the express written permission of Alvarion Ltd Alvarion Ltd reserves the right to alter the equipment specifications and descriptions in this publication without prior notice No part of this publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into such contract or warranty Trade Names Alvarion BreezeCOM WALKair WALKnet BreezeNET BreezeACCESS BreezeLINK BreezeMAX BreezeLITE BreezePHONE 4Motion BreezeCONFIG AlvariSTAR MGW eMGW and or other products and or services referenced here in are either registered trademarks trademarks or service marks of Alvarion Ltd All other names are or may be the trademarks of their respective owners Statement of Conditions The information contained in this manual is subject to change without
7. user User Profile Username Available User Profiles User Profile Membership Administrators Managers Observers Figure 5 6 User User Profile Table 5 2 Setting User Profiles To Do This Assign or remove one 1 Select a profile from the left pane Available User Profiles profile to the user 2 Click the right arrow gt button to move the profile into the right pane Profile Membership or left arrow to remove AlvariSTAR User Manual Chapter 5 Security Management User Manager Table 5 2 Setting User Profiles To Do This Assign or remove multiple profiles 1 Ctrl click to select multiple items or click on one item and Shift click on another to select a range of consecutive items 2 Click the right arrow gt or left arrow Assign or remove all profiles to the user Click the double right arrow gt gt or double left arrow lt lt button 3 Click Finish The new user is added to the list To edit an existing user entry 1 Select an existing user and click Edit or right click the entry from the list and select Edit A three tab User Editor appears open to the General tab 2 Modify the information as required in the General Security Info and User Profile tabs For more information see the steps in To create a new user 3 Click OK to apply the changes 4 Click Delete to remove the entry In addition to these ent
8. Parameter Description Network Element Type Select the type of the network element from which the alarm originates Managed Object Type Select the type of managed object from which the alarm originates Managed Object Enter a specific instance name of the object where the alarm Instance originated Managed Object Alias A user defined name for the managed object Event Name Select the name of the alarm 3 5 1 2 2 Topology The Topology Page lets you select the following filter criteria about the equipment at a specific location Event Template General Filter Behavior Locations iss I Network Elements Topology Figure 3 17 Event Template Editor Filter Page Topology AlvariSTAR e User Manual Chapter 3 Fault Management Event Template Manager Table 3 18 Topology Data Locations Select the physical location of the equipment Network Elements Select the network element from which the alarm originates This option is available only when the element has a location associated with it 3 5 1 2 3 Event The Event page lets select the following filter criteria Event Template General Filter Behavior f a Event Category Event pa Topolo Event Event Severity C Critical Major Minor Warning C Indeterminate C Cleared Figure 3 18 Event
9. From the Event Template Manager you can E Create new event templates and modify existing templates Section 3 5 1 HM Delete event templates Section 3 5 2 3 5 1 Creating or Editing Event Templates To create or edit an event template 1 From the Event Template Manager window Figure 3 14 click New to definea new event template or select an existing template from the list and click Edit The Event Template Editor window is displayed The Event Template Editor window comprises the following main pages General Tab on page 68 Filter Tab on page 69 Behavior Tab on page 73 2 Enter the relevant information in each of the pages 3 Click OK to confirm your choices and save them to the database AlvariSTAR User Manual Chapter 3 Fault Management Event Template Manager 3 5 1 1 General Tab In the General tab you can add general information on the template Event Template General Filter Behavior Name Monitor Access Off Description ip 1 3 6 1 4 1 12394 1 2 0 5 Priority 1 Owner SYSTEM Creation Date 30 10 2008 02 56 43 Figure 3 15 Event Template Editor General Tab The General tab comprises the following fields Table 3 16 General Event Template Settings Parameter Description Name The name of the event template Description An optional description of the template s purpose Priority A numerica
10. Simple Filter Tab on page 60 2 Enter the relevant information in each of the pages 3 Click OK to confirm your choices and save them to the database User Manual Chapter 3 Fault Management Event Filter Manager 3 4 1 1 General Tab In the General Tab you can add general information on the filter General Simple Filter Name Description Owner admin Creation Date 30 10 2008 10 27 55 Figure 3 9 Event Filter Editor General Page The General Tab comprises the following fields Table 3 11 Event Filter Data Parameter Description General Event Template Settings Name The name of the event filter Description An optional description of the filter s purpose Owner A read only display of the user who created the template Creation Date A read only display of the creation date of the template 3 4 1 2 Simple Filter Tab The Simple Filter tab lets you enter custom filter criteria that are used to change the event views in Active Events and Event History windows to make the information more manageable AlvariSTAR User Manual Chapter 3 Fault Management Event Filter Manager To create filter criteria 1 From the Event Filter Editor click Simple Filter to define filter criteria The Filter Page is displayed General Simple Filter NE Ex Network Element Type Managed Object Type a Topology Event
11. Contact Manager Figure 4 8 Contact Manager 2 Click Retrieve when the Contact Manager window initially opens to display all defined contacts You can filter the display by selecting one of the predefined filters in the Criteria browser and then clicking on Retrieve AlvariSTAR User Manual Chapter 4 Administration Contact Manager 3 Use the following controls the Contact Manager window Table 4 10 Contact Manager Controls Button Description New Opens the Contact Editor window enabling to create new contacts Open Opens the Contact Editor window enabling to modify the selected contact Delete Deletes the selected contact s from the Contact Manager window and from the database To associate devices with a contact Open the Equipment Editor of the device Click the Browse button next to the Contact field to open the Select Contact window and select a contact To create modify a contact 1 From the Contact Manager window click New to create a new contact To modify an existing Contact select a contact from the list and click Open or double click on the selected contact Company Contact icon E Contact Address Phone number E Mail ERE Figure 4 9 The Contact Editor 2 Configure the following parameters AlvariSTAR User Manual Chapter 4 Administration Contact Manager Table 4 11 Contact Data Parameter Description
12. Managed Object Instance Alias Trap Name OID Figure 3 10 Event Filter Editor Simple Filter Page NE The main Simple Filter page comprises the following pages NE Tab on page 61 Topology Page on page 62 Event Tab on page 63 2 Enter the relevant information in each of the pages When there is a select icon click the icon to select elements from a list Click the eraser icon to remove selected elements 3 Click the OK button to confirm your choices and save them to the database 3 4 1 2 1 NE Tab The NE page Figure 3 10 lets you enter the following filter criteria AlvariSTAR o User Manual Chapter 3 Fault Management Event Filter Manager Table 3 12 NE Tab Data Parameter Description Network Element Type Select the type of the network element from which the alarm originated from Managed Object Type Select the type of managed object from which the alarm originated Managed Object Enter a specific instance name of the object where the alarm Instance originated Alias A user defined name for the manged object Trap Name OID Select the trap name or OID Selector of the alarm For SNMP traps the name of the trap is OID 3 4 1 2 2 Topology Page The Topology Page lets you select the following filter criteria about the equipment and at a particular location General Simple Filter NE opology Event
13. User Session Monitor Enables to view information on the currently logged in users and to send messages to a logged in user Refer to Section 5 5 1 3 5 Hiding and Displaying the Navigation Pane By default both the Navigation Pane and Work Area are displayed When hovering the mouse over the separation bar between the Navigation Pane and Work Area the mouse pointer becomes a double headed arrow lt gt You can change the size of the Navigation Pane by dragging this arrow left right You can hide the Navigation Pane to increase the size of the Work Area or hide the Work area to increase the size of the Navigation Pane by clicking on the AlvariSTAR o User Manual Chapter 1 Introduction The Main Window 1 3 8 arrowheads located on the separation bar until reaching the required display With the Navigation Pane hidden or maximized if clicking the arrowhead does not restore the display of both panes manually drag the separation bar to restore the display Status Bar The Status Bar is displayed at the bottom of the main window and contains the following information E Current logged user The IP address of the application server E The name of the currently open manager A progress bar is displayed every time a window is refreshed or a new window is selected Manager Server 172 30 105 210 User admin AlvariSTAR Figure 1 7 Status Bar User Manual Chapter 1 Introdu
14. 00 02 45 45 03 9D GE Figure 4 11 Server Information Window AlvariSTAR User Manual M I Security Management Chapter 5 Security Management In This Chapter AlvariSTAR Overview on page 118 Audit Log Manager on page 119 User Manager on page 123 User Profile Manager on page 130 User Session Monitor on page 137 User Manual Chapter 5 Security Management Overview 5 1 AlvariSTAR Overview In the Security Management menu you define and manage user permissions and access rights for users of the management system The access level you assign to users determines the management functions that the user can access The menu provides access to the following windows B Audit Log Manager Enables to view recorded events and export the logged data to an external Comma Separated Value CSV file Refer to Section 5 2 User Manager Enables to create and manage users and associate information with each user Refer to Section 5 3 E User Profile Manager Enables to create and manage user profiles which contain the default access right definitions for all users assigned to that user group Refer to Section 5 4 User Session Monitor Enables to display information on the currently logged in users and to send messages to a logged in user Refer to Section 5 5 User Manual Chapter 5 Security Management Audit Log Manager 5 2 Audit Log Manager The manag
15. Table 4 1 Task Data Parameter Description Volatile Describing if the task s behavior varies unpredictably This type of tasks is not saved in the database It can be run only once Type The type of task The available task types are Network Scan Task E Database Aging Task E Single Range Scan Task Additional tasks according to the installed device driver s State The current state of the task Active Inactive Waiting Stopping Last Run The date and time the last time the task was run Last Run Result The result of the task s last run Completed Completed with errors Aborted Never run Next Run The date and time the next time the task is scheduled to run or Not Scheduled 2 Use the following controls of the Task Manager Table 4 2 Task Manager Controls Control Description New Adds a new task to the Task list Click to select the type of task to be added then click OK The Task Editor for the selected task opens allowing to set the task parameters From the Task Editor you can also run an inactive task by clicking Run Edit E For Inactive Task Opens the Task Editor for the selected Inactive task allowing to edit the task parameters Not available if more than one task is selected From the Task Editor you can also run the task by clicking Run E For Active Task Opens the Runtime Results window displaying the task s progress Delete Deletes the selecte
16. 17 1 4 3 EIE T 18 1 4 4 Manipulating the Displayed 19 Chapter 2 Managed NetWork caster rare EE PENNE 21 2 1 Equipment ManagBr uiossese isses aee Ex UK Ex OOODU Eas Ke QU XR HRS NUS KO KE RUNI 23 2 2 Locallon DU 25 2 2 1 Searching for a LOCatlOH a ii odi 27 222 Location 20 Con Beer nn oni iussis ca Rind Bess S pant Ra A IE 27 2 2 3 Coordinate DUE caedis ned ee ee ene dos ne eo een er eee ae 29 AlvariSTAR e User Manual Contents 2 Miei 30 2 3 Discovery SettiNgS lt lt 33 2 3 1 Network IP Address Ranges Tab eese 33 2 3 2 Network Communities 36 Chapter 3 Managemettsu VE EP PLE PHA 39 3 1 introduction f 41 3 2 Active
17. Event Parameters Additional Information Notes Timestamps amp Status UNES Last Update Time 02 58 40 2008 10 30 Receive Time 02 58 38 2008 10 30 Event Time 17 44 45 2008 10 29 Ack Time Acked Clear Time Cleared By Figure 3 4 Event Details Window Timestamps and Status Tab The Timestamps and Status tab displays the following alarm attributes Table 3 5 Timestamps and Status Event Data Parameter Description Last Update Time The date and time the Alarm Table was last updated Receive Time The time a mediation agent received the alarm Event Time The time that the event actually occurred Ack Time The date and time the alarm was acknowledged Acked By The user who acknowledged the alarm Clear Time The date and time that the alarm was cleared Cleared By The user who cleared the alarm AlvariSTAR User Manual Chapter 3 Fault Management 3 3 1 3 3 Event Parameters Tab Event Details General Timestamps And Status Event Parameters Additional Information Notes r Alarm Information Object Severity Probable Cause Specific Problem Cleared By Clear Time Clear Cause Figure 3 5 Event Details Window Event Parameters Tab The Event Parameters tab displays the following alarm attributes Table 3 6 Event D
18. Locations 8 c Figure 3 11 Event Filter Editor Simple Filter Tab Topology AlvariSTAR User Manual Chapter 3 Fault Management Event Filter Manager Table 3 13 Simple Filter Topology Data Locations Select the physical location of the equipment Network Elements Select the network element from which the alarm originated This option is available only when the element has a location associated with it 3 4 1 2 3 Event Tab The Event page lets you select the following filter criteria Event Category Event Event Severity C Critical Major Minor _ Warning C Indeterminate Cleared Event Status la Acknowledged Cleared Figure 3 12 Event Filter Editor Simple Filter Tab Event Table 3 14 Simple Filter Event Data Event Category Select the category classification of the event Possible values are All Alarm State Change System Event Config Change Event Type Select the classification type of the event The possible values differ according to the event category See Table 3 2 AlvariSTAR User Manual Chapter 3 Fault Management Event Filter Manager Table 3 14 Simple Filter Event Data Parameter Description Event Severity Check the boxes for the relevant alarm severity For more information on alarm severity see Section 3 3 1 2 Event Status Check Acknowledged to di
19. Address The IP address of the remote host to which the traps will be forwarded Protocol SNMP SNMP Parameters Version The SNMP version Possible values are v1 or v2c Trap Port The port number to use to communicate with the system AlvariSTAR User Manual Chapter 3 Fault Management Event Forwarding NBI Manager x 31 2 3 1 3 AlvariSTAR NOTE The port configured in the NBI editor must match the port your system uses to communicate Typically SNMP devices use port 161 to receive set get requests and port 162 to receive traps So typically you must configure Fault Management to forward traps to a Event Forwarding NBI system with a destination port of 162 3 Click OK to confirm your choices and save them to the database Deleting Event Forwarding NBI Interfaces To delete an NBI 1 Inthe Event Forwarding NBI Manager window Figure 3 23 select the filter to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion Creating Event Forwarding NBI Interface Policies Once you have defined the IP address to which to forward traps the policy determines which traps to forward and when At least one policy must be defined for a specific Event Forwarding NBI interface in order to activate trap forwarding The policy manager displays the current policies defined for the specific interface To open the NBI Policy List From the Event Forwarding NBI Manager
20. Click OK to apply the changes eo User Manual Chapter 1 Introduction The About Window 1 1 8 Application Server The application server which typically runs on a dedicated host enables the system to process incoming alarms and communicate with equipment and network devices If the client application cannot connect to an application server a warning message appears and the client is not launched 1 2 The About Window The About window displays a list of all products installed and their software version To open the About window select Help gt Aboutin the Main Menu AlvariSTAR Installed Modules Module Version Description Infrastructure 4 0 0 43 Beta NMS Core BreezeMAX Device 5 0 0 19 Beta 3 6 FDD 16d 4 5 TDD 1 Cancel Figure 1 3 About Window The version numbers of the management system and the installed product line device driver s are in the format a b c d where a b increases for major releases c increases for minor releases and d is an internal control number AlvariSTAR User Manual Chapter 1 Introduction 1 3 The Main Window The Main Window After logging on the main window is displayed providing access to all functions o X System Managed Network Faut Management Service Provisioning Administration Security Management Help Menu T ree em Se x Open Managers Fa
21. Contact ID A unique identifier for this contact Up to 80 printable characters First Name Optional The contact s first name Up to 80 printable characters Last Name Optional The contact s last name Up to 80 printable characters Company Optional The contact s company name Up to 80 printable characters Contact Icon Optional Select from the drop down list an icon to represent this contact Contact Group Address Optional The contact s address Up to 80 printable characters Phone Number Optional The contact s phone number Up to 80 printable characters Mobile Number Optional The contact s mobile number Up to 80 printable characters Email Optional The contact s e mail address Up to 80 printable characters Fax Number Optional The contact s fax number Up to 80 printable characters 3 Click OK to save and close the contact or click Cancel to close the window without saving the changes 4 display new contact in the Contact Manager click Retrieve AlvariSTAR Qo User Manual Chapter 4 Administration License Manager 4 4 4 4 1 AlvariSTAR License Manager This section includes The License Manager on page 112 Adding Licenses on page 114 Activating Existing Licenses on page 114 Displaying Licensing Information on page 114 The License Manager The License Manager displays information about valid licenses for managing different d
22. Displays the online help window Browse The Browse button appears whenever the command s completion may need additional step Clicking this button displays another window that lets you select an entry for an adjacent field AlvariSTAR e User Manual Chapter 1 Introduction Conventions and Common Operations Table 1 4 Control Buttons Button Description Clear Clears adjacent fields It appears next to a field with a Browse button Id at the other end Retrieve Displays all appropriate matches according to the selected filter It can also be used to refresh the display 1 4 3 1 4 3 1 AlvariSTAR Some of the control buttons such as Edit Open Import and Export may appear grayed out for users without write permission Working with Tables All tables and lists allow resizing and rearranging the column display sequence In some pages tables are used for displaying information and configuring and managing multiple entities of the same type Color conventions Grayed out cells are read only Inrows with modified parameter s all the details are colored blue The new lines added are green The lines marked for deletion are red To modify the configuration of an existing entity 1 Double click on the applicable cell Ina text cell edit the content In some cells a drop down menu opens enabling selection of the required option 2 Click on any other cell to ap
23. Event History window displays a list of all events and alarms occurred in the system color coded according to severity To open the Event History Select Fault Management gt Event History from the main menu or from the Navigation Pane The Event History window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management lt Event History Custom Filter From 2008 10 20 10 21 39 105 2008 10 30 10 21 39 2188 Now P Refresh e Event Name Receive Time Equipment IP Address I Managed Object Alias EventTime Location Cleared By Last Update Time Event Access via LCI 09 59 14 2008 53 Access via 09 48 45 2008 53 Access via LCI 09 07 59 2008 53 Access via 09 05 49 2008 B53 02 58 47 2008 Macro FDD 7 2008 Macro FDD 02 7 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 7 2008 Macro FDD 02 7 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 7 2008 Macro FDD 02 58 47 2008 Macro FDD 02 7 2008 lacro FDD 02 58 47 2008 lacro FDD 02 58 47 2008 Mac
24. Manual Chapter 5 Security Management User Profile Manager User Profile General Security Assignment r General User Profile Name Observers Description NMS Observers sh Add Remove Remove All Username Password Expire Date Display Name Status observer 10 30 2008 02 56 44 Observer Active Zz Figure 5 11 User Profile Editor General Tab 7 Inthe General tab enter or modify the description of the profile The name is read only 8 If you want to assign that profile to existing user s click Add The User Selector window is displayed Select the user s to which to assign the profile and click Select To remove users from the profile click Remove or Remove All 9 Inthe Security Assignment tab set the permissions to the profile Grant permissions by selecting a predefined function and then possible operations delete edit configure and so on that each profile or user can perform when exercising the function AlvariSTAR User Manual Chapter 5 Security Management AlvariSTAR User Profile General Security Assignment Security Assignment User Profile Name Observers Available Functional Permissions Operations ci AuditLogManager w ContactManager w DiscoverySettings w EquipmentManager EventFilterManager V EventForwardingNBIManager w EventManager EventTemplateManager Fil
25. Task Manager admin Task Start Network Scan Network Scan Task Thu 10 30 2008 02 57 34 System admin User Login admin System Thu 10 30 2008 02 56 57 System SYSTEM System Startup System System Results on page 28 Total 28 Size 100 page 1 of 1 Le Audit Log Manager Server 172 30 105 211 User admin Figure 5 1 Audit Log Manager AlvariSTAR User Manual Chapter 5 Security Management AlvariSTAR For each audit record the following information is displayed E Event Time The date and time of the event Category The category of the event Equipment Manager Event Filter Manager Event Template Manager Licence NBI Manager NBI Policy Manager Script Command Manager Security System Task Manager User Manager User Profile Manager Audit Log Manager E User ID The user who initiated the action System User ID indicates a system initiated action User Manual Chapter 5 Security Management AlvariSTAR E The action performed Change Password Entity Change Entity Create Entity Delete Equipment Create Equipment Delete Licence Activated License Expired License Imported System Shutdown System Startup Task Abort Task Create Task Delete Task Finish Task Start Task Schedule Task Unschedule Task Update User Login User Logout Audit Log Manager User Manual Chapter 5 Security Management Audit Log Manager E Target Entity The elem
26. Task Start Event History DAP Database Aging Task Thu 10 30 2008 16 53 46 Task Manager SYSTEM Task Finish Event History DAP Database Aging Task Thu 10 30 2008 16 53 46 Task Manager admin Task Start Event History DAP Database Aging Task Thu 10 30 2008 16 41 02 Task Manager SYSTEM Task Finish Network Scan Network Scan Task Task Manager admin Task Start Network Scan Network Scan Task Task Manager admin Task Update Network Scan Network Scan Task Thu 10 30 2008 16 26 57 Task Manager SYSTEM Task Finish Network Scan Network Scan Task Thu 10 30 2008 16 26 12 Task Manager admin Task Start Network Scan Network Scan Task Thu 10 30 2008 15 56 33 Task Manager admin Task Unschedule Audit Log DAP Database Aging Task Thu 10 30 2008 15 48 55 Task Manager admin Task Update BE128 10 30 08 03 03 51 Deploym BMAX service profile distribution Thu 10 30 2008 15 04 07 Task Manager SYSTEM Task Finish BE128 10 30 08 03 03 51 Deploym BMAX service profile distribution Task Manager admin Task Start BE128 10 30 08 03 03 51 Deploym BMAX service profile distribution Thu 10 30 2008 14 51 28 NBI Policy Manager admin Entity Create NBI Policy Thu 10 30 2008 14 49 51 NBI Manager admin Entity Create mm NBI Thu 10 30 2008 14 46 10 Script Command Manager admin Entity Create mm Script Command Thu 10 30 2008 08 23 22 System admin User Login admin System Thu 10 30 2008 02 59 04 Task Manager SYSTEM Task Finish Network Scan Network Scan Task Thu 10 30 2008 02 58 18
27. Template Editor Filter Page Event Table 3 19 Event Data Event Category Select the category classification of the event Possible values are All Alarm State Change System Event Config Change Event Type Select the classification type of the event The possible values differ according to the event category See Table 3 2 for more information AlvariSTAR o User Manual Chapter 3 Fault Management Event Template Manager Table 3 19 Event Data Event Severity Check the boxes for the relevant alarm severity For more information on alarm severity see Section 3 3 1 2 3 5 1 3 Behavior Tab The Behavior tab provides parameters that determine how Fault Management processes matching alarms Event Template General Filter Behavior actions Script Command User Classifier None Alarm Severity No Change Requires Acknowledge Advisor Message Figure 3 19 Event Template Editor Behavior Tab The main Behavior page comprises the following sub tabs E Actions Page on page 73 Email Page on page 74 3 5 1 3 1 Actions Page The Actions page contains the following parameters AlvariSTAR User Manual Chapter 3 Fault Management Event Template Manager Table 3 20 Action Parameters Parameter Description Script Command Initiates an external script Browse for the script command name by clicking the command button Wh
28. Weekly select one of the following options Recur every enter the number of weeks between task executions the range is 1 20 Day specify the day of the week Sunday to Saturday and the number of weeks between task executions the range is 1 20 Bi Monthly select one of the following options Recur every enter the number of months between task executions the range is 1 36 Day specify the day in the month 1 31 and the number of months between task executions the range is 1 36 End The end time for a recurring task only Select one of the following options E Never enable tasks to be executed indefinitely After N occurrences where N is a number between 1 65 000 set the number of occurrences after which the task s scheduling will be cleared E On set an end date and time You can highlight the value to change month day year and click on the up down arrows to change the value or you can pick a specific date using the calendar icon You can also type in the date and time as follows MMMM DD YYYY HH MM AM PM 2 Set the Start and End time and optionally select a recurrence interval 3 Click OK to apply the schedule for the selected task AlvariSTAR User Manual Chapter 4 Administration Task Manager 4 2 3 The Task Results Viewer The Task Results window displays a list of all past activations of the task selected in the Task Manager window and their re
29. a list Click the eraser icon to remove selected elements 3 Click the OK button to confirm your choices and save them to the database 3 7 3 1 2 1 NE Page The NE page Figure 3 27 lets you enter the following filter criteria Table 3 27 NE Data Parameter Description Network Element Type Select the type of the network element from which the alarm originated from Managed Object Type Select the type of managed object from which the alarm originated AlvariSTAR Q User Manual Chapter 3 Fault Management Event Forwarding NBI Manager Table 3 27 NE Data Managed Object Enter a specific instance name of the object where the alarm Instance originated Managed Object Alias A user defined name for the managed object Event Name Select the name of the alarm 3 7 3 1 2 2 Topology The Topology Page lets you select the following filter criteria NBI Policy General Filter Scheduler 1 Locations Network Elements A olo Event Figure 3 28 NBI Policy Editor Filter Page Topology Table 3 2 Topology Data Locations Select the physical location of the equipment Network Elements Select the network element from which the alarm originated This option is available only when the element has a location associated with it AlvariSTAR User Manual Chapter 3 Fault Management Event Forwarding NBI Manager 3 7 3 2 0 1 Ev
30. current logged in users can change only their own password To change the password 1 From the main menu select System gt Change Password The Change Password dialog is displayed 2 Enter old password 3 Enter the new password 8 32 characters Confirm it 4 Click OK to save the new password User Manual Chapter 1 Introduction Starting the Application El AlvariSTAR Username Old Password New Password Figure 1 2 Change Password Dialog Passwords constraints are set from the appserver properties file Refer to Altering Default Parameters on page 128 The server needs to be reset in order to apply the changes The password policy also determines when the user receives a password expiration warning Suspended Accounts Users with a suspended account cannot access the system An account can be suspended by the administrator or is blocked according to the Login Policy settings set in the appserver properties file Refer to Altering Default Parameters on page 128 The Login Attempts parameter sets the number of unsuccessful login attempts before the user is locked out default five attempts The account can be re activated by the system administrator Only the system administrator can activate suspended and blocked accounts To activate an account 1 Open the User Manager window 2 Select the suspended user and click Edit 3 Select Security Info and change it to Active 4
31. enables to organize and manage your contacts Refer to Section 4 3 E License Manager enables to view information about valid licenses See Section 4 4 AlvariSTAR o User Manual Chapter 4 Administration Task Manager 4 2 4 2 1 AlvariSTAR Task Manager This section includes Using The Task Manager on page 95 E The Task Scheduler on page 99 The Task Results Viewer on page 102 B Network Scan Task on page 103 E Database Aging Tasks on page 104 B Single Range Scan Task on page 106 Using The Task Manager Tasks are operations that are performed on a large number of system entities such as equipment services etc They run in the background allowing the network administrators to continue managing the network while they run After a task has completed or upon termination of a task a report is issued The Task Manager displays information on defined tasks and enables to create new tasks edit schedule run or delete existing tasks If there is any error in the parameters definition such as a missing parameter contradicting definitions or a non valid value the relevant error message s will be displayed at the top section of the window and a red border around the relevant entries will indicate the parameters that should be corrected The Task Manager also enables to abort running tasks and to view reports on completed and aborted tasks As tasks availability and functionality differ
32. interface where you can connect to other management systems and effectively forward traps Fault Management uses these definitions to enable it to forward notifications to those systems Event Forwarding NBI systems include any EMS system a system receiving information from Fault Management for example Billing Management Systems Support Management Systems Network Management Systems and Customer Service Systems To open the Event Forwarding NBI Manager Select Fault Management Event Forwarding NBI Manager from the main menu or from the Navigation Pane The Criteria window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management gt Event Forwarding NBI Manager x IP Address Protocol Event Forwarding Results on page 0 Total 0 100 Event Forwarding NBI Manager Server 172 30 105 211 User admin Figure 3 23 Event Forwarding NBI Manager Criteria AlvariSTAR User Manual Chapter 3 Fault Management Event Forwarding NBI Manager For each of the criteria the following information is displayed Table 3 23 Event Forwarding NBI Manager Criteria Information Parameter Description Name The name of the filter Description A description of the filter IP Address The IP address of the higher manager Protocol The pro
33. license Refer to Section 4 4 Use the User Session Monitor feature to identify other currently active users and communicate with them Refer to Section 5 5 Use the Audit Log Manager to view logged events Refer to Section 5 2 Use Active Events to view alarms and other events in real time Refer to Section 3 2 Use the Event History to query the database for events and alarms in specific time intervals Refer to Section 3 3 Use the Event Forwarding NBI Manager to interface with other Network Management Systems Refer to Section 3 7 Use the Script Command Manager to create script commands that can be triggered by template matched alarms O User Manual Chapter 1 Introduction Starting the Application 5 Modify the threshold number of rows stored the alarm table if necessary Refer to Database Aging Tasks Section 4 2 5 By default 50000 rows are displayed and the Database Aging task is scheduled to run every hour 1 1 3 Starting the Client To start the application From the Windows Start menu select Management System gt Start Client After the client application is started the Login prompt window will be displayed 1 1 4 Logging In To log in type a valid user name and password at the login prompt as follows Table 1 1 User Names and Passwords Default User Name Default Passwords admin admin manager manager observer Observer By default yo
34. n ciiin Ul GN TET 92 m 94 4 2 Task DA D NIIT RUE 95 4 2 1 Using The Task pae to 95 4 2 2 The Task Scheduler gem 99 4 2 3 The Task Results Viewer 102 4 2 4 Network Scan 103 4 2 5 Database Aging TASKS S eens 104 AlvariSTAR User Manual Contents 4 2 6 Single Range Scan 106 4 3 Contact Manager iet tn inis ends ape ADS PERIERE RM PN dpEE 109 4 4 License i nsn a tanuunkR 3531x SERE XN EREX KANN MAXEEREPUDNUAS ER on NEN NAT ISSN EK REUDURE 112 441 The License Manager Ep EROR M e mA EIN A RA SE 112 44 2 Adding LICONS E 114 4 4 3 Activating Existing 114 4 4 4 Displaying Licensing 114 Chapter 5 Security Management 116 5 1
35. notice Alvarion Ltd shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this manual or equipment supplied with it Warranties and Disclaimers All Alvarion Ltd Alvarion products purchased from Alvarion or through any of Alvarion s authorized resellers are subject to the following warranty and product liability terms and conditions Exclusive Warranty AlvariSTAR a Alvarion warrants that the Product hardware it supplies and the tangible media on which any software is installed under normal use and conditions will be free from significant defects in materials and workmanship for a period of fourteen 14 months from the date of shipment of a given Product to Purchaser the Warranty Period Alvarion will at its sole option and as Purchaser s sole remedy repair or replace any defective Product in accordance with Alvarion standard R amp R procedure b With respect to the Firmware Alvarion warrants the correct functionality according to the attached documentation for a period of fourteen 14 month from o User Manual Legal Rights invoice date the Warranty Period During the Warranty Period Alvarion may release to its Customers firmware updates which include additional performance improvements and or bug fixes upon availability the Warranty Bug fixes temporary patches and or workarounds may be supplied as Firmw
36. occurs requiring immediate corrective action The equipment is completely out of service and you must restore its capability AlvariSTAR User Manual Chapter 3 Fault Management Event History Table 3 3 Alarm Severities Parameter Description Major A service affecting condition has developed and corrective action is required There is severe degradation in the equipment s capability and you must restore its full capability Minor A non service affecting fault condition exists and corrective action should be taken in order to prevent a more serious fault The detected alarm condition is not currently degrading the capacity of the equipment Warning A potential or impending service affecting fault could occur and no significant effects have yet been felt Action should be taken to further diagnose and correct the problem to prevent it from becoming a more serious service affecting fault The detected alarm condition does not currently pose a problem but may degrade the capacity of the equipment if you do not take corrective action Cleared The problem is corrected and the correlated alarm is cleared from the Alarm Table Other All other types of events alarms Indeterminate Indicates an alarm for which the perceived severity is uncertain due to any cause 3 3 1 3 Event Details Window The Event Tables in Active Events Event History provide a simplified display summarizing each alarm The E
37. of messages sent by managed network objects These templates can even trigger external scripts see Section 3 6 The system s messages alarms typically indicate a change in the operational status of the object like a device failure or a system reset Event templates match each incoming message with specific actions Device Event Template Manager drivers often install their own templates Select Fault Management Event Template Manager from the main menu or from To open the Event Template Manager Event Template Manager the Navigation Pane The Event Template Manager window is displayed System Managed Network FaukMansgement Service Provisioning Administradon Securty Management Fh Event mer manager Event Template Manager x Shel Card Insertion Peripheral Equpmert Fak On Shelf Percheral Caacment Faut Off Shelf Env Param Faut On Shel Env Param Fait Off Backup Fie Mode Mismatch PMTM Name Cre Error On Cre Error AlvariSTAR Description Def a template for trap 1 3 6 1 5 1 1239 Def at template for trap 1 2 6 1 4 1 1229 Defaxit template for trap 1 3 6 1 4 1 1239 Del mt template for trap 1 3 6 1 4 1 1239 Def adit template for trap 1 2 6 1 4 1 1229 5 Del ouk template for trap 1 9 6 1 4 1 1299 Def at template for trap 1 3 6 1 4 1 1239 Del sut template for rap 1 3 6 1 4 1 1239 Def aut templ
38. readily displayed helping operators diagnose and correct system failures The Fault Management tools allow you to acknowledge received alarms clear or forward them You can apply filters to display specific alarms or to display specific information about each alarm according to your needs You can connect to other management systems and forward traps apply templates to automate the processing of alarms and trigger external scripts The following Fault Management tools are available Active Events Displays real time updates of new alarms entering the system color coded according to severity and allows to manage each alarm E Event History Enables to query the database for all events and alarms that occurred in the system in specific time intervals color coded according to severity E Event Filter Manager Allows to create edit and delete filters which are used to display events in Active Events and Event History windows E Event Template Manager Allows to create edit and delete templates to automate the processing of alarms E Script Command Manager Allows to associate template matched alarms with external scripts E Event Forwarding NBI Manager Provides an interface where you can connect to other management systems and effectively forward traps AlvariSTAR o User Manual Chapter 3 Fault Management Active Events i Active Events The Active Events window displays real time updates of new alarms enteri
39. set in the MIB 3 3 1 3 5 Notes Tab Event Details General Timestamps And Status Event Parameters Additional Information Notes Event Advisor Air Ventilation Unit Fault is detected Proposed Repair Actions General Notes Figure 3 7 Event Details Window Notes Tab AlvariSTAR User Manual Chapter 3 Fault Management Event History The Notes tab displays the following information about the alarm Table 3 8 Notes Tab Parameter Description Event Advisor Displays a text description of the alarm and sometimes proposes a remedy For example The device has received an improperly authorized protocol message The message has been discarded The default message displayed in the Advisor page comes from the trap s MIB but the message can be edited in the Event Template Editor Advisor page see Section 3 5 1 3 1 The Advisor message is the default message for any e mails sent about the alarm Proposed Repair Actions The proposed for the Alarm The remedy comes from the trap s MIB General Notes Enables the operator to provide additional information about the selected alarm such as steps already taken to correct the problem The note is stored with the alarm 3 3 1 4 Alarm Operations The system provides many alarm management features allowing you to diagnose troubleshoot process and clear alarms All general alarm operations are available via the con
40. task from the list and click Edit If the task is Active the Runtime Results window opens displaying the status of the running task If the task is Inactive the Database Aging Task is displayed Q User Manual Chapter 4 Administration Task Manager Database Aging Task Criteria Actions Destination gt AlvariSTAR filesystem archive OBS 5 Figure 4 6 Database Aging Task Window The Database Aging Task window includes the following information in two tabs Table 4 8 Database Aging Task Data Parameter Description Criteria tab Table Name The name of the table Possible values are Event History and Audit Logs This is a read only field and cannot be modified Max Row Count The maximum number of alarms in the database Note When the number of alarms exceeds the value entered in the Max Row Count field by 25 an alarm is sent When the number of alarms exceeds the value entered in the Max Row Count field by 50 the oldest alarms are deleted so that the total number of alarms in the database equals the value defined in the Max Row Count field Actions tab Secondary File type of the archived records Possible values are None CSV Storage Destination A disk location for archiving The default location is lt Management_System gt filesystem archive 2 Change the parameters as required and click OK to save the changes and close the task window Cancel to clos
41. trap 1 3 6 1 4 1 1239 Def acit template for trap 1 3 6 1 4 1 1239 Figure 3 14 Creation Date 30 10 2008 02 96 43 30 10 2000 02 56 43 30 10 2008 02 66 43 30 10 2008 02 56 43 30 10 2000 02 96 43 20 10 2000 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 66 43 30 10 2008 02 56 43 30 10 2008 02 96 43 30 10 2000 02 56 43 30 10 2008 09 56 43 30 10 2008 02 56 43 30 10 2000 02 96 43 30 10 2006 08 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 66 43 30 10 2008 02 56 43 30 10 2008 02 36 43 30 10 2000 04 56 43 30 10 2008 02 66 43 30 10 2008 02 56 43 30 10 2000 02 96 43 30 10 2006 02 56 43 30 10 2006 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 64 43 30 10 2006 02 56 43 30 10 2008 02 36 43 30 10 2000 02 56 43 30 10 2008 09 66 43 30 10 2008 02 56 43 30 10 2000 02 96 43 30 10 2006 02 36 43 30 10 2008 02 56 43 30 10 2008 02 56 43 30 10 2008 02 56 43 Event Template Manager General Serve 7230105211 User omn User Manual Chapter 3 Fault Management Event Template Manager For each template the following information is displayed Table 3 15 Filter Template Data Parameter Description Name The name of the template Description A description of the template Owner The user who created the template Creation Date The template s date of creation Priority The template s priority The range is 1 99999
42. window select a task from the list and click Schedule Alternatively you can schedule a task during task creation or while editing a task by clicking on the scheduler icon at the bottom left of the task window The Schedule Editor opens User Manual Chapter 4 Administration Task Manager Start Start now October 30 2008 03 55 PM None Minutely Q Hourly Q Daily Weekly Monthly End End never Figure 4 2 Schedule Editor The Schedule Editor includes the following parameters Table 4 4 Task Scheduler Parameters Start The start time for the task Select one fo the following options B Now E On seta specific start date and time You can highlight the value to change month day year and click on the up down arrows to change the value or you can pick a specific date using the calendar icon You can also type in the date and time as follows MMMM DD YYYY HH MM AM PM AlvariSTAR User Manual Chapter 4 Administration Task Manager Table 4 4 Task Scheduler Parameters Parameter Description Recurrence Set the recurrence interval between each task execution Available intervals include None no recurrence default Minutely specify the number of minutes the range is 1 1 440 Hourly specify the number of hours the range is 1 96 Daily specify the number of days the range is 1 60
43. 8 10 200 Macro 18 Macro 18 09 59 14 200 Correlation Correlation I Clear Time 02 58 49 20 02 58 49 20 09 59 15 2008 10 30 09 48 45 2008 10 30 System 09 07 59 2008 10 30 System 09 05 50 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 49 2008 10 30 System _ 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 48 2008 10 30 System 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 2 59 41 2006 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 59 41 2008 10 30 Alarm 02 58 48 2008 10 30 System 10 0 16 20 AU SIot l 10 0 16 20 AU Slot l 10 0 16 20 AU Slot i 10 0 16 20 AU Slotl 10 0 16 20 NPU Slot amp S 10 0 16 20 NPU Slot S 10 0 16 20 NPU Slot amp S 18 46 57 200 10 0 16 20 NPU Sloti 5 Macro 18 46 57 200 172 30 105 SU DO 10 E7 E2 2 PRO 6 02 58 46 200 172 30 105 SU DO 10 E7 22 9 PRO 1 02 58 46 200 172 30 105 46 200 172 30 105 172 30 105 172 30 105 PRO 4 02 58 46 200 172 30 105 SU O0 10 E7 E2 1 MANT 02 58 46 200 Macro Macro 18 47 21 200 Macro 18 47 21 200
44. OFITS LOSS OF USE INTERRUPTION OF BUSINESS OR FOR ANY INDIRECT SPECIAL INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER ARISING UNDER BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHERWISE AND WHETHER BASED ON THIS AGREEMENT OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES b TO THE EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL THE LIABILITY FOR DAMAGES HEREUNDER OF ALVARION OR ITS EMPLOYEES OR AGENTS EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT BY PURCHASER NOR SHALL THE AGGREGATE LIABILITY FOR DAMAGES TO ALL PARTIES REGARDING ANY PRODUCT EXCEED THE PURCHASE PRICE PAID FOR THAT PRODUCT BY THAT PARTY EXCEPT IN THE CASE OF A BREACH OF A PARTY S CONFIDENTIALITY OBLIGATIONS AlvariSTAR o User Manual Important Notice Important Notice This user manual is delivered subject to the following conditions and restrictions AlvariSTAR This manual contains proprietary information belonging to Alvarion Ltd Such information is supplied solely for the purpose of assisting properly authorized users of the respective Alvarion products No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic and mechanical without the express prior written permission of Alvarion Ltd The text and graphics are for the purpose of illustration and reference only The specifications on which they are based are subject to c
45. UNIX systems User Manual Chapter 1 Introduction Starting the Application 1 1 1 4 1 1 1 5 AlvariSTAR SNMP Ports Verify that the SNMP ports 161 162 are not used by any other application running on the computer If Windows or any other SNMP Server is installed open the Windows Service Manager stop the SNMP Services and disable it to ensure that it will not start automatically the next time you restart the computer Security Enforcement The Administrator should define users user groups passwords and functional permissions refer to Chapter 5 Quick Start The following is an overview that covers the basic steps for getting started with the management process Refer to the respective chapter in this manual or when applicable in the relevant Device Driver Manual for an in depth explanation of each step 1 Design the equipment location hierarchy Define locations and sub locations and associate them with maps if applicable Refer to Section 2 2 2 Define security policy and assign permissions to users user profiles Refer to Chapter 5 3 Open the Discovery Settings Application Enter the necessary IP address ranges locations and SNMP communities Define all other applicable parameters and initiate discovery Refer to Section 2 3 for information on using the Discovery Settings application and Section 4 2 4 for information on running the Network Scan task for equipment discovery 4 After devices ar
46. US ENVIRONMENTS REQUIRING FAIL SAFE PERFORMANCE SUCH AS IN THE OPERATION OF NUCLEAR FACILITIES AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS AIR TRAFFIC CONTROL LIFE SUPPORT MACHINES WEAPONS SYSTEMS OR OTHER APPLICATIONS REPRESENTING A SIMILAR DEGREE OF POTENTIAL HAZARD ALVARION SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR HIGH RISK ACTIVITIES b PURCHASER S SOLE REMEDY FOR BREACH OF THE EXPRESS WARRANTIES ABOVE SHALL BE REPLACEMENT OR REFUND OF THE PURCHASE PRICE AS SPECIFIED ABOVE AT ALVARION S OPTION TO THE FULLEST EXTENT ALLOWED BY LAW THE WARRANTIES AND REMEDIES SET FORTH IN THIS AGREEMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER o User Manual Legal Rights WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING BUT NOT LIMITED TO WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION NON INFRINGEMENT AND ACCURACY OF INFORMATION GENERATED ALL OF WHICH ARE EXPRESSLY DISCLAIMED ALVARION WARRANTIES HEREIN RUN ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES ALVARION NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Limitation of Liability ALVARION SHALL NOT BE LIABLE TO THE PURCHASER OR TO ANY THIRD PARTY FOR ANY LOSS OF PR
47. are updates Additional hardware if required to install or use Firmware updates must be purchased by the Customer Alvarion will be obligated to support solely the two 2 most recent Software major releases ALVARION SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY PURCHASER S OR ANY THIRD PERSON S MISUSE NEGLIGENCE IMPROPER INSTALLATION OR IMPROPER TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD Disclaimer AlvariSTAR The Software is sold on an AS IS basis Alvarion its affiliates or its licensors MAKE NO WARRANTIES WHATSOEVER WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE SOFTWARE AND THE ACCOMPANYING DOCUMENTATION ALVARION SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT WITH RESPECT TO THE SOFTWARE UNITS OF PRODUCT INCLUDING ALL THE SOFTWARE DELIVERED TO PURCHASER HEREUNDER ARE NOT FAULT TOLERANT AND ARE NOT DESIGNED MANUFACTURED OR INTENDED FOR USE OR RESALE IN APPLICATIONS WHERE THE FAILURE MALFUNCTION OR INACCURACY OF PRODUCTS CARRIES A RISK OF DEATH OR BODILY INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE HIGH RISK ACTIVITIES HIGH RISK ACTIVITIES MAY INCLUDE BUT ARE NOT LIMITED TO USE AS PART OF ON LINE CONTROL SYSTEMS IN HAZARDO
48. ate for trap 1 3 6 1 4 1 1239 Del out temelate fee trap 1 3 6 1 4 1 1239 Def au template for trap 1 3 6 1 4 1 1239 Defaut temclate for trap 1 3 6 1 4 1 1229 Del at template for trap 1 3 6 1 4 1 1239 SYSTEM Del sit lon trap 1 3 6 1 4 1 1239 Def aut template for trap 1 2 6 1 4 1 1229 Def auk template for trap 1 3 6 1 4 1 1229 Defauft tempiste for trap 1 3 6 1 4 1 1239 Del sut template lor trap 1 3 6 1 4 1 1239 template for trap 1 3 6 1 4 1 1239 Cefauk template for trap 1 3 6 1 4 1 1239 Def out template for trap 1 3 6 1 4 1 1239 Def auk template for Wap 1 3 6 1 4 1 1239 Def auk template for trap 1 3 6 1 4 1 1299 Def acit template for trap 1 3 6 1 4 1 1239 Del sit Ueglsto for trap 1 3 6 1 4 1 1239 Def adit template for trap 1 2 6 1 4 1 1229 SY Del ouk template for trap 1 3 6 1 4 1 1239 Detak template tor trap 1 3 6 1 4 1 1239 Del aut template for trap 1 3 6 1 4 1 1229 Def adit template for trap 1 3 6 1 4 1 1279 Def auk template for trap 1 3 6 1 4 1 1239 Del out template for trap 1 3 6 1 4 1 1239 Def auk template for rap 1 2 6 1 4 1 1229 Def aut template for trap 1 3 6 1 4 1 1229 Def axit template for trap 1 3 6 1 4 1 1239 Del st For trap 1 3 6 1 4 1 1239 Def aut template for trap 1 2 6 1 4 1 1229 Def auk template for trap 1 3 6 1 4 1 1229 Def axit template for trap 1 3 6 1 4 1 1239 Del aR template for
49. ck New to create a new location or to edit an existing location select a location from the list and click Edit or double click on the selected location The Location Editor is displayed AlvariSTAR User Manual Chapter 2 Managed Network Location Manager Location General parameters Name Parent Coordinate type Country City Coordinates Images Icon 2 Building Topology image No image assigned amp kZ 0T Location details Details mz IE Figure 2 2 Location Editor 2 in or modify the Location Editor fields as required Table 2 2 Location Editor Parameters Parameter Description General parameters Name Enter a unique name for the Location up to 32 printable characters This is the name that will be used for searching Parent The parent of this location the location to which this location is subordinate Click the Browser button to open the Select Location window through which you can select a Parent Location Click the Eraser icon to clear the Parent Location field Coordinate Type Specifies the way coordinates are designated see Section 2 2 3 for more information Valid types are Country City Latitude Logitude Area Code prefix Vertical Horizontal Coordinates The coordinates of the location using the Coordinate Type specified above Up to 80 printable characters Note that Coordinates do not relocate icons in geographic topo
50. configuration capabilities required in order to effectively manage the network while keeping the resources and expenses at a minimum AlvariSTAR provides the following network management functionality Equipment Management allowing viewing of devices according to various search criteria access to devices dependent features such as device configuration managers and maps access to the Configuration Backup Task for creating backup files for a selected device exporting general information of selected devices to a Commas Separated Value CSV file and other tasks according to the managed device family Single and Multiple Device Management allowing comprehensive configuration and management of devices Location Management allowing definition and organization of hierarchical locations and associating them with maps and other attributes Discovery Settings allowing management of device discovery for identifying and adding existing devices to the managed devices database Active Events providing alerts and real time updates of defined alarms Event History Management providing the ability to query for alarms in specific time intervals Event Template Management allowing customization and management of event templates according to specific preferences and needs Event Forwarding to other Network Management Systems Topology providing Geographical hierarchical topology views for selected objects o User Manual About A
51. ction Conventions and Common Operations 1 4 1 4 1 1 4 2 Conventions and Common Operations The following conventions and common operations appear throughout this manual unless otherwise specified Conventions The phrase Select Managed Network Equipment Manager from the management system name menu bar or the Navigation Pane means you should do one of the following Click on the Managed Network menu in the Main Menu bar to expand it then click on Equipment Manager B Click on the Managed Network node in the Navigation Pane to expand it if it is not already expanded then click on Equipment Manager Control Buttons A control button causes an immediate action To activate a control button click on it Certain control buttons only appear in selected windows Others are common to most windows Equivalent functions to some control buttons are available from the toolbar and main menu Table 1 4 Control Buttons Button Description Apply Applies changes made in the window Clicking the Apply button maintains the window opened for the following transaction or response delivery OK Applies changes made in the window and closes the window Cancel Closes the active window without taking any further action Any modifications made prior to clicking Cancel are ignored Refresh Refreshes the window and displays the most updated information Save Saves changes made in the dialog box Help
52. d task from the database Select the task to remove and click Delete The application prompts you for confirmation Not available for active tasks and for system tasks Network Scan Task and Database Aging Tasks Scheduled tasks cannot be deleted To delete a scheduled task you need to first clear the schedule see below AlvariSTAR o User Manual Chapter 4 Administration Task Manager Table 4 2 Task Manager Controls Control Description Run Manually executes the task While the task is running the state changes from Inactive to Active The button is unavailable for currently running tasks The Run button is also available in each of the task windows If there are more than 20 active tasks some of the tasks may change from Inactive to Waiting Abort Aborts the selected running task Available for running tasks only Upon clicking on the Abort button a confirmation message is displayed Click Yes to abort the task The task s State changes to Inactive and the Last Run Resultto Aborted Schedule Opens the Schedule Editor enabling to schedule the activation of the task See Section 4 2 2 Unschedule Clears the schedule for the selected task Active only for scheduled tasks Report Opens the Task Report window enabling to view a report of the last execution of the selected task Not available for tasks that were never run The Report window can also be accessed from each task editor The Repo
53. datory Should contain at least eight characters Other password policy limitations are set in the appserver properties file described in the nstallation Manual Confirm Password Re enter the password Password Creation Date Date you created the password Password Expiration Date Specify a date when the password will expire The default is three months When the password expires you cannot edit it from the GUI but in the appserver properties file described in Section 5 3 3 Account Activation Date The date when this account becomes effective This field lets you create accounts in advance The accounts remain with Activation Waiting status until the first login of the user after the Effective Date Specify an Effective Date by entering the date directly in the text field in the proper format by default month day year You can also click the Calendar button and select a date from the calendar graphic display AlvariSTAR User Manual Chapter 5 Security Management User Manager Table 5 1 Security Info Data Parameter Description Login Attempts Number of attempts to login until the system is locked Last Login Time Time that the user last logged in User State Active or Activation Waiting 4 Click Next and set the user profile in the User Profile section Use the controls in this section to assign profiles to or remove assignments from the current
54. depending on the configured device driver refer to the relevant Device Driver Manual for a detailed description of performing these tasks The following are the common available types of tasks B Network Scan Task Section 4 2 4 E Database Aging Tasks Section 4 2 5 B Single Range Scan Task Section 4 2 6 User Manual Chapter 4 Administration Task Manager To access the Task Manager 1 Select Administration Task Manager from the main menu or the Navigation Pane The Task Manager displays a list of defined tasks System Managed Network Fault Management Service Provisioning Administration Security Management Help a rd gt 2 TaskManager X Criteria Name Type Last Run Last Run Result INetwork Scan Network Scan Inactive 10 30 2008 02 58 18 Completed Event History DAP SYSTEM INO ES EE Database Agng nadie _ Never run Database Aging Results on page 4 Total 4 page Size 10012 page 1 of 1 ep 12 e ly Server 172 30 105 211 User admin Figure 4 1 Task Manager The following information is displayed for each defined task Table 4 1 Task Data Name A unique name of the task Created by The user name of the task creator Modified by The name of the user who last modified the task AlvariSTAR User Manual Chapter 4 Administration Task Manager
55. dvisor Displays a text description of the alarm and sometimes proposes a remedy Clearing Event Opens the Event Details window of the event that cleared the alarm Equipment Details Opens the Configuration Manager for the selected equipment Cut Through Opens a Telnet session to the device Applicable only for devices that support this feature Topology Map Displays the Location Map centered on the equipment associated with the selected alarm Available only when the device has a location associated with it Export Exports the selected alarm s and creates a comma delimited text file that can be imported into other programs for example a spreadsheet Print Preview Displays a preview of the Event History of the selected alarm s before printing Print Prints the Event History of the selected alarm s AlvariSTAR User Manual Chapter 3 Fault Management Event Filter Manager 3 4 Event Filter Manager The Event Filter Manager lets you create edit and delete filters which are used to display events in the Active Events and Event History windows When using pre defined filters specific alarm types are displayed allowing you to control alarms more efficiently To open the Event Filter Manager 1 Select Fault Management Event Filter Manager from the main menu or from the Navigation Pane The Criteria window is displayed System Managed Network Fault Manageme
56. e 3 21 Script Command Manager AlvariSTAR o User Manual Chapter 3 Fault Management Script Command Manager From the Script Command Manager you can Create new commands and modify existing commands Section 3 6 1 HM Delete commands Section 3 6 2 3 6 1 Creating or Editing Commands To create or edit a command 1 From the Script Command Manager click New to define a new command The Command Editor window is displayed Command Editor Command Information Command Name Description Command Details Script Name Script Path Command Argument Argument Option Argument Type Argument Value Text Qualifier a NUN Command Line Figure 3 22 Command Editor 2 Configure your script with the following fields AlvariSTAR User Manual Chapter 3 Fault Management Script Command Manager Table 3 22 Command Configuration Parameter Description Command Information Command Name A unique text identifier Description A text description Command Details Script Name The name of the script to run Script Path The location of the script Describe either a Windows or UNIX path Command Argument Argument Option Enter a text value Argument Type Possible values are Constant Event Property Argument Value If Argument Type Constant this is a text field If Argument Type Event Property then selct from a list of po
57. e discovered and stored in the database you can fully use the application to manage the system Use the Equipment Manager to view devices in the database according to various search criteria From the Equipment Manager you can access the e User Manual Chapter 1 Introduction AlvariSTAR Starting the Application devices dependent Configuration and Multiple Configuration managers and topology maps Refer to the relevant Device Driver Manual Use additional managers that may be applicable only for certain product lines to manage different features and parameters that are product line dependent Use the Location Manager to design and manage hierarchical locations and associate them with maps Refer to Section 2 2 Use the Contact Manager to define contact persons and attributes to be associated with selected devices Refer to Section 4 3 Use the Task Manager to define and schedule general system wide tasks and various additional tasks according to the managed product line Refer to Section 4 2 and the relevant Device Driver Manual Use the Files Manager to restore import and export configuration backup files generated via the Configuration Backup task Refer to the relevant Device Driver Manual Use the Database Aging Task to manage alarm records Refer to Section 4 2 5 Use the License feature to view information on licensed vs discovered devices enabling you to estimate when you need to update your
58. e network element for which the alarm occurred For example a port on a router would be a managed object instance AlvariSTAR User Manual Chapter 3 Fault Management Table 3 1 Alarms Data Event History Parameter Description IP Address The IP address of the mediation agent reporting this alarm Receive Time The time the alarm was received by a mediation agent Severity The severity of the alarm Refer to Section 3 3 1 2 Table 3 2 Event Categories and Types Event Category Event Type Alarm All Other Communications Alarm Quality of Service Alarm Processing Error Alarm Equipment Alarm Environmental Alarm Integrity Violation Operational Violation Physical Violation Security Violation Time Domain Violation State Change All State Or Status Change System Event All System Event Software Download Backup Configuration File Maintenance Telnet Session Config Change All Config Change Entity Added Entity Changed Entity Removed AlvariSTAR User Manual Chapter 3 Fault Management Event History 3 3 1 1 1 3 3 1 1 2 Limiting the Number of Alarms Displayed You can change the maximum number of alarms to be displayed in the table by changing the value of the Max Row Count field in the Database Aging Task Editor Section 4 2 5 If the numbe
59. e the window without saving Run to AlvariSTAR User Manual Chapter 4 Administration Task Manager 4 2 6 AlvariSTAR 3 4 execute the task or abort to stop it The adjacent field display changes from Inactive to Active until the task has completed When completed click Report to view the report You can modify the task schedule by clicking on the scheduler icon at the bottom left corner Single Range Scan Task The Single Range Scan Task enables to scan a predefined range of IPs for new and modified devices To open the Single Range Scan Task window In the Task Manager window Click New select Single Range Scan from the list of available task types and click OK the Single Range Scan Task window is displayed OR Select an existing Single Range Scan task from the list and click Edit If the task is Active the Runtime Result window is displayed displaying the status of the running task If the task is Inactive the Single Range Scan Task window is displayed User Manual Chapter 4 Administration Task Manager Single Range Scan Task NMS Reference SNMP Parameters SNMP Communities Task Name Range Type IP Range Range Start Range End Location HA Contact Retries 2 Timeout s 15 we xe Read Community _ Write Community 2 m icd EIER Figure 4 7 Single Range Scan Task Window The Si
60. efer to Section 2 2 To use the Location Manager 1 Select Managed Network Location Manager from the main menu or the Navigation Pane The Location Manager window is displayed User Manual Chapter 2 Managed Network Location Manager System Managed Network Fault Management Service Provisioning Administration Security Management AlvariSTAR lt HEN RRAN 2 Script Command Manager x Subscriber Manager x Fle Manager x License Manager x Mig Equipment Manager x Location Manager x lanaged Networl Criteria QI Discovery Settings GPS Chain Manager E Fault Management Active Events Bil Event History Event Filter Manager GT Event Template Manager Script Command Manager Event Forwarding NBI Service Provisioning Subscriber Manager f Service Manager Af Service Profile Manager 7 Administration S Task Manager E File Manager Contact Manager License Manager ay Security Management Audit Log Manager User Manager 2 User Profile Manager 2 User Session Monitor Location Manager Server 172 30 105 210 User admin Figure 2 1 Location Manager 2 Select one or more locations from the list 3 Use the following command buttons for various actions in the Location Manager Table 2 1 Location Manager Buttons Button Action New Opens the L
61. emanager GPSChainManager w LicenseManager w LocationManager w ScriptCommandManager w ServiceManager Delete Edit New c4 View 10 Click OK to save your settings To delete a profile Figure 5 12 User Profile Editor Security Assignment Tab User Profile Manager Select the profile in the Profile Manager and click Delete Default profiles cannot be deleted User Manual Chapter 5 Security Management User Session Monitor 5 5 User Session Monitor The User Session Monitor window displays information on the currently logged in users and enables sending messages to a logged in user Users with Administrator rights can terminate the application of other users To open the User Monitor 1 Select Security Management User Session Monitor from main menu or the Navigation Pane The User Session Monitor displays a list the Current Logged In Users with the User Name IP addresses with correlation to server and client IPs and login time for each of the currently logged in users System Managed Network Fault Management Service Provisioning Administration Security Management lt User Sesion Mentor x gt User Session Monitor criteria IP Address Login Time Kill 172 30 105 210 172 30 105 211 10 30 2008 08 23 22 EEEE UU Results on page 2 Total 2 page Size 10012 1 of 1 User Ses
62. ement system provides a logging service that records messages to the database upon the occurrence of pre specified events These messages can include event date and time event type error messages and other important information according to the recorded event The Audit Log Manager enables to view recorded events and export the logged data to an external Comma Separated Value CSV file To open the Audit Log Manager Select Security Management Audit Logs from the main menu or the Navigation Pane The Audit Log Manager displays a list of all logged records System Managed Network Fault Management Service Provisioning Administration Security Management udit Log Manager x Criteria Event Time Entity Type Thu 10 30 2008 17 13 46 Task Manager SYSTEM Task Finish mm configuration backup Thu 10 30 2008 17 13 44 Task Manager admin Task Start mm configuration backup Thu 10 30 2008 17 13 37 Task Manager admin Task Create mm configuration backup Thu 10 30 2008 16 54 34 Task Manager SYSTEM Task Finish Event History DAP Database Aging Task Thu 10 30 2008 16 54 34 Task Manager admin Task Start Event History DAP Database Aging Task Thu 10 30 2008 16 54 33 Task Manager admin Task Update Event History DAP Database Aging Task Thu 10 30 2008 16 54 15 Task Manager SYSTEM Task Finish Event History DAP Database Aging Task Thu 10 30 2008 16 54 15 Task Manager admin
63. emplate field means that the field matches anything Therefore Fault Management uses only fields that have non empty or non All values in any comparison To create filter criteria 1 From the Event Template Editor click Filter to define filter criteria The Filter tab is displayed User Manual Chapter 3 Fault Management Event Template Manager Event Template General Fiter Behavior NE Network Element Type JJ Managed Object a Event Managed Object Instance Managed Object Alias Event Name lonitor Access Off 1 3 6 1 4 1 12394 1 2 0 5 ERE x oe Figure 3 16 Event Template Editor Filter Page NE The main Filter page comprises the following sub tabs NE Page on page 70 Topology Page on page 71 Event Page on page 72 2 Enter or edit the relevant information in each of the pages When there is a select icon click the icon to select elements from a list Click the eraser icon to remove selected elements 3 Edit the information in the fields on all the pages as required 4 Click OK to confirm your choices and save them to the database 3 5 1 2 1 The NE page Figure 3 16 lets you enter the following filter criteria about network elements and managed objects from which the alarm originates AlvariSTAR o User Manual Chapter 3 Fault Management Event Template Manager Table 3 17 NE Data
64. en you click this button the Command Selector is displayed See Section 3 6 for information about how to add commands to this selector Click the eraser icon to remove selected scripts from this field User Classifier Select the User Classifier Possible values None Service Affecting Alarm Severity Select the severity level of the alarm Once Fault Management selects the template before actually processing the alarm this field overrides the severity of the alarm as it was received from mediation Possible values are No Change Cleared Indeterminate Warning Minor Major Critical Requires Acknowledge Check to require that the associated event is acknowledged Advisor Message Enter a text description of the event 3 5 1 3 2 Email Page Use the Email page to enter a message that appears in emails when the template acts and define a list of recipients to be notified This presupposes email functions within the environment where your host is installed Event Template General Filter Behavior Actions Email Auto Send jJ To Subject Message Figure 3 20 Event Template Editor Email AlvariSTAR o User Manual Chapter 3 Fault Management Event Template Manager The Email page contains the following parameters Table 3 21 Email Parameters Parameter Description Auto Send Email Check to automatically send a defined email messa
65. ent The Event page lets you select the following filter criteria NBI Policy General Filter Scheduler NE i 4 di a Event Category 7 Event Type eal E Event Event Severity Critical Major Warning Indeterminate User Classifier ESSE cce Figure 3 29 NBI Policy Editor Filter Page Event Table 3 28 Event Data Parameter Description Event Category Select the category classification of the event Possible values are All Alarm State Change System Event Config Change Event Type Select the classification type of the event The possible values differ according to the event category See Table 3 2 for more information Severity Check the boxes for the relevant alarm severity For more information on alarm severity see Section 3 3 1 2 User Classifier Select the User Classifier Possible values None Service Affecting AlvariSTAR User Manual Chapter 3 Fault Management Event Forwarding NBI Manager 3 7 3 2 1 Scheduler Page The Scheduler page allows you to schedule the operation of a selected policy EN NBI Policy General Filter Scheduler ee sunday Monday S Tuesday Wednesday Thursday Friday Saturday Starting Time 00 00 Ending Time 23 59 Figure 3 30 NBI Policy Editor Scheduler Tab The Scheduler page comprises the f
66. ent which is the target of an action for example the entity delete action that for which the target is a user named Event History DAP User of any type E Entity Type The entity associated with the event Database Aging Task Event Filter Event Template License NBI NBI Policy Network Scan Task Performance Collection Task Script Command Security Single Range Scan Task System User User Profile Additional entities according to the installed Device Driver s gt To export the information of selected audit records Click Export browse to the desired location enter a file name and click Save AlvariSTAR o User Manual Chapter 5 Security Management 5 3 2 3 User Manager The User Manager enables to create and manage users and associate information to them such as passwords profile membership and contact information filter the display to show a select subset of users 1 TheUserManager Window User Manager You can The User Manager displays the User Name Display name and status Active or Suspended Password Expired and Activation Waiting for each user To access the User Manager window Select Security Management User Manager The User Manager window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management
67. er Manual Chapter 3 Fault Management Event History Table 3 4 General Tab Event Data Parameter Description Equipment Name The name of the equipment Equipment Type The type of equipment Base Station Micro Base Station SU NPU AU Managed Object The name of the equipment associated with the alarm If the object name is unknown NotFound appears Alias A user defined name for the equipment Location Name The physical location of the equipment General Information Event Category The category classification of the event The event categories are Alarm State Change System Event Config Change Event Type The classification type of the alarm Event types vary according to the event category See Table 3 2 for a list of event types for each event category Event Name The name of the alarm For SNMP traps the name is the trap OID If the name is blank when received by the application the alarm takes the name of the event template used for processing Event Description An optional text description of the alarm as defined in the related event template Event Severity The severity of the alarm Object Severity The alarm severity of the object associated with the alarm AlvariSTAR User Manual Chapter 3 Fault Management Event History 3 3 1 3 2 and Status Tab Event Details General Timestamps And Status
68. ery Settings Table 2 9 Network Communities Tab Buttons Button Description Add Click to add an empty row to the Network Communities table Proceed by entering the required information in each table cell Click Apply to save your changes Revert Reverts the table to the last save discarding any unsaved changes Delete Click to delete the selected Network Network Community pair x NOTE When using global community pairs the Read community is the key for deciding which Write community to use Each Read community should not be used more than once 3 Click Apply to save your changes or Refresh to retrieve the data from AlvariSTAR User Manual oun Be Fault Management Chapter 3 Fault Management In This Chapter AlvariSTAR Introduction on page 41 Active Events on page 42 Event History on page 44 Managing Alarms on page 46 Event Filter Manager on page 58 Event Template Manager on page 66 Script Command Manager on page 76 Event Forwarding NBI Manager on page 80 User Manual Chapter 3 Fault Management Introduction 3 1 Introduction The Fault Management module provides network operators with the full fault management capabilities required for rapid problem solving to ensure that the network is up and running The Fault Management module comprises efficient tools for managing alarms generated in the system Information about each alarm is
69. etails Event History Parameter Description Event Severity The severity of the alarm Object Severity The alarm severity of the object associated with the alarm Probable Cause The probable cause of the alarm Specific Problem The specific problem that caused the alarm Cleared By The user who cleared the alarm Clear Time The date and time that the alarm was cleared Clear Cause The reason the alarm was cleared AlvariSTAR User Manual Chapter 3 Fault Management Event History 3 3 1 3 4 Additional Information Tab Event Details General Timestamps And Status Event Parameters Additional Information Notes r Protocol Protocol snmp Source IP Address 10 0 16 10 Mediation Agent Address SNMP Version SNMP V1 Generic Trap 6 Enterprise Specific Specific Trap 23 Shelf Peripheral Equipment Fault On Enterprise OID 1 3 6 1 4 1 12394 1 2 System Up Time 0 days 0 hours 0 minutes 0 seconds Variable Bindings Name rbTrapSeqNumber 1 3 6 1 4 1 12394 1 2 6 4 0 123040 rbTrapCategory 1 3 6 1 4 1 12394 1 2 6 8 0 4 rbTrapSource 1 3 6 1 4 1 12394 1 2 6 6 0 ACU FAN Slotst 1 rbTrapSeverity rbTrapAdditionalInfo 1 3 6 1 4 1 12394 1 2 6 7 0 55 Figure 3 6 Event Details Window Additional Information Tab The Additional Information tab displays the following alarm att
70. evice driver dependant Refer to the x applicable Device Manager Manual for information about the following features GPS Chain manager E Network Maintenance E Offline Configuration Site Duplication AlvariSTAR User Manual Chapter 2 Managed Network Equipment Manager Aed AlvariSTAR Equipment Manager The Equipment Manager provides functionality and access to windows that enables you to manage equipment in your network From the Equipment Manager you can View devices that exist in the database according to various selection criteria View general information on the displayed devices Add and Delete devices to from the database Edit the general properties of devices Open the Configure window to configure a selected device Open the Multiple Configuration task to simultaneously configure several selected devices Apply licenses to selected equipment Open a Telnet session for a selected device if supported by the specific device type Backup the configuration of selected devices if applicable Export the general information of selected devices to a Commas Separated Value CSV file Open a map display associated with the device if applicable Perform additional operations according to the product line and type of managed devices To open the Equipment Manager Select Managed Network gt Equipment Manager from the Navigation Pane or menu bar The Equipment Manager window is displayed The s
71. evice types summary details on the currently managed device types and server information included in the license To access the License Manager window Select Administration gt License Manager from the main menu or the Navigation Pane User Manual Chapter 4 Administration System Managed Network Management Service Provisioning Administration Securty Management License Manager lt LETTER LxenseManage X Criteris Em a Ver 3 5 Default installed on Thu Ort 30 02 56 46 157 2008 active aren 33 Carrier 5 Expires one Mon Der 29 2 56 46 IST 2008 13 SNMP Trap NBL 11 Emal Alarm Notification 4 91 100 used 20 05 5 used 3 E breeze Max MBS 5 used 0 Marker of dents 5 used 2 m page 1 oF 1 e 2 Server 172 30 106 211 User admin Figure 4 10 License Manager The License Manager displays the following information for each licensed device type lt Name gt used Table 4 12 License Data Parameter Description Name The device type The number of licensed devices of the applicable type used The number of managed devices The number increases whenever a new device is discovered When the number of discovered devices Managed Devices reaches the number of Licensed Devices additional discovered devices will be ignored Unlicen
72. ge to the specified recipient s whenever the associated event occurs To Select the recipient for this email message from the list Subject Enter the subject line of the email message Message Enter an email message 3 5 2 Deleting Event Templates To delete an Event Template 1 Inthe Event Template Manager window Figure 3 14 select the template to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion AlvariSTAR o User Manual Chapter 3 Fault Management Script Command Manager 3 6 Script Command Manager Template matched alarms can trigger external scripts These script commands can even have parameters that come from values in the EventInfo alarm s attributes or other assigned constants The Script Command Manager lists available script commands You can create edit and delete script commands To open the Script Command Manager Select Fault Management Script Command Manager from the main menu or from the Navigation Pane The Script Command Manager window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management lt Script Command Manager x Criteria Description Results on page 0 Total 0 100 SIS 1 1 Script Command Manager Server 172 30 105 211 User admin Figur
73. ging the columns title to the desired location The following describes the available attributes columns in alphabetic order Table 3 1 Alarms Data Parameter Description Acked By The user who acknowledged the alarm Ack Time The date and time the alarm was acknowledged Alias A user defined name for the equipment Cleared By The user who cleared the alarm Clear Time The date and time that the alarm was cleared Location The location of the equipment at the source of the alarm Equipment The name of the equipment at the source of the alarm Equipment Type The type of equipment at the source of the alarm Event Category The cateogry classification of the event The event categories are Alarm State Change System Event Config Change Event Name The name of the alarm For SNMP traps the name is the trap OID If the name is blank when received by the application the alarm takes the name of the event template used for processing Event Time The time and date the event occurred Event Type The classification type of the alarm Event types vary according to the event category See Table 3 2 for a list of event types for each event category Last Update Time The date and time the network element last updated the alarm Managed Object The name of the equipment associated with the alarm If the object name is unknown NotFound appears An identification of a component of th
74. hange without notice The software described in this document is furnished under a license The software may be used or copied only in accordance with the terms of that license Information in this document is subject to change without notice Corporate and individual names and data used in examples herein are fictitious unless otherwise noted Alvarion Ltd reserves the right to alter the equipment specifications and descriptions in this publication without prior notice No part of this publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into such contract or warranty The information contained herein is merely descriptive in nature and does not constitute an offer for the sale of the product described herein Any changes or modifications of equipment including opening of the equipment not expressly approved by Alvarion Ltd will void equipment warranty and any repair thereafter shall be charged for It could also void the user s authority to operate the equipment o User Manual About AlvariSTAR AlvariSTAR About AlvariSTAR AlvariSTAR is a comprehensive Carrier Class Network Management System NMS for Alvarion s Broadband Wireless Access products based networks AlvariSTAR is designed for today s most advanced service provider Network Operation Centers NOCs providing the network OA amp M staff and managers with all the network surveillance monitoring and
75. ider to provide a rich portfolio of services and to support rapid customer base expansion NOTE zu This manual describes the general features of the management system To manage specific product families refer also to the applicable Device Driver Manual AlvariSTAR User Manual About This Manual About This Manual The AlvariSTAR User Manual comprises the following chapters AlvariSTAR Chapter 1 Introduction provides an overview of the AlvariSTAR system and its functionality Chapter 2 Managed Network describes how to access the AlvariSTAR functions for managing the system Equipment Manager Location Manager and Discovery Settings Chapter 3 Fault Management describes the tools for managing events generated in the system Active Events Event History Event Filter Manager Event Template Manager Script Command Manager and Event Forwarding NBI Manager Chapter 4 Administration describes the administrative utilities Task Manager File Manager Contacts Manager and License Manager Chapter 5 Security Management describes the utilities for managing the user permissions and access rights for AlvariSTAR users Audit Log Manager User Manager User Profile Manager and User Session Monitor o User Manual Contents Contents Chapter 1 eb DM DO Laosaxxackrwkesen hup MPOPAIHDEREREINEERERUBEGE DIA CHEAP 1 1 1 Starting the
76. indow enabling to view equipment in the network and access the Equipment Editor Refer to Section 2 1 and the relevant Device Driver Manual E Location Manager Opens the Location Manager window enabling to define equipment locations and to associate maps and other features with locations Refer to Section 2 2 E Discovery Settings Opens the Discovery Settings window enabling to manage IP address ranges or sub nets and global SNMP Read and Write community pairs Refer to Section 2 3 Fault Management The Fault Management allows you to manage alarms that occur in the network It displays information about each alarm and lets you acknowledge received alarms It also provides tools that help you diagnose and correct alarms The Fault Manager is divided into the following sub menus E Active Events Displays real time updates of new events and alarms entering the system Refer to Section 3 2 E Event History Queries for alarms and events in the database according to specified time intervals Refer to Section 3 3 E Event Filter Manager Allows to create edit and delete filters to the Active Events Event History windows Refer to Section 3 4 E Event Template Manager Allows to create modify and delete event templates Refer to Section 3 5 E Script Command Manager Allows to create edit and delete script commands Refer to Section 3 6 E Event Forwarding NBI Manager Allows to connect to other management systems and t
77. k from the list and click Edit If the task is Active the Runtime Results window opens displaying the status of the running task End Subnet 10 0 22 254 10 0 16 50 Figure 4 4 Network Scan Task Runtime Results If the task is Inactive the Network Scan Task is displayed AlvariSTAR User Manual Chapter 4 Administration 4 2 5 AlvariSTAR Task Manager x Network Scan Task SNMP Parameters Retries Timeout ES 8 93 Figure 4 5 Network Scan Task Window 2 Set the SNMP Parameters of the Network Scan Task as required Table 4 7 Network Scan SNMP Parameters Parameter Description Retries The maximum number of retries for SNMP TFTP communication The range is from 0 to 255 Timeout The maximum time in seconds that the requesting process waits for a response before attempting a retransmission or aborting if the maximum number of retries has been reached The available range is 1 to 3 600 seconds 3 Use the Editor controls as required see Table 4 3 Database Aging Tasks The Database Aging tasks set the maximum number of alarms shown in the Event History Section 3 3 and Audit Log Section 5 2 and automate database management tasks Database Aging tasks are system tasks and can only be modified not deleted To edit the Database Aging Task 1 Inthe Task Manager window select the Database Aging
78. l ranking for this template The template priority field determines which template processes an alarm if the alarm matches more than one template The smaller the number defining a template s priority the higher the priority the template is The range is 0 999999 Owner A read only display of the user who created the template Creation Date A read only display of the creation date of the template AlvariSTAR User Manual Chapter 3 Fault Management Event Template Manager 3 5 1 2 AlvariSTAR Filter Tab The Filter tab lets you edit Filter Criteria This filter information matches or finds an event template for each alarm received by Fault Management The first template that matches the received alarm controls the processing of that alarm Fault Management s fault processing logic uses the filtering information provided in the Event Template along with the templates priority to determine which template to use for a given alarm NOTE The smaller the number defining a template s priority the higher the priority For every alarm received Fault Management scans each template in order of priority high to low Fault Management selects the first template that matches on each of the filterable fields for alarm processing If a template does not define a field with either a null or empty value or set to All then Fault Management does not use the field in the comparison Empty in a filterable t
79. logy maps dragging icons does AlvariSTAR User Manual Chapter 2 Managed Network Table 2 2 Location Editor Parameters Location Manager Parameter Description Images Icon Select an icon from the drop down list to associate it with the location Available icons are Building Location Topology Image Click the Browse button to open the Select Location window through which you can select a map and associate it with the location Click the Eraser icon to clear the field Click the Preview button to view the associated map Depending on whether or not an image is assigned the label changes from No image assigned to Image assigned Details Postal Address An optional field for entering the address of the location A string of up to 80 characters Location Details An optional field for entering a description of the location A string of up to 80 characters 3 Click Apply 2 2 3 Coordinate Types You can define locations using a variety of coordinate types enabling accurate definition of locations The following are the default coordinate types Table 2 3 Coordinate Types Parameter Description Country City Country and city access codes Example 049 071 Latitude Longitude Latitude and longitude Example 38 57N 121 47W Area Code Prefix Area code and prefix Example 916 939 Vertical Horizontal Ver
80. lts to display in each page page Size 10013 1 3 4 Navigation Pane The Main Window Click on menu headings to expand that menu node double click on the menu X AlvariSTAR T Managed Network E Fault Management a Active Events Event History A Event Filter Manager Event Template Manager Script Command Manager e Event Forwarding NBI Manager Service Provisioning Administration Task Manager File Manager Contact Manager License Manager e Security Management P Audit Log Manager User Profile Manager 9 User Session Monitor Figure 1 6 Navigation Pane heading or single click on sign to its right then click on the appropriate item in that node to display the associated page The Navigation Pane provides access to all the functions The Navigation Pane options are described below AlvariSTAR o User Manual Chapter 1 Introduction The Main Window zl NOTE Certain menus menu options may be applicable only for certain product lines The descriptions below are only for menus menu options that are common to all product lines Refer to the relevant Device Driver Manual for details on additional menus menu options that are dependent on the installed device driver s and the managed product line Table 1 3 Navigation Pane Node Description Managed Network Provides the following options E Equipment Manager Opens the Equipment Manager w
81. lvariSTAR Task Management allowing definition and scheduling of system wide background tasks including Network scan allowing to scan the network for new devices Database Aging allowing automation of database management tasks Single Range Scan allowing to scan a predefined range of IPs for new and modified devices Additional product line dependent tasks according to the installed Device Driver s File Management enabling to restore import and export configuration backup files Contact Management allowing definition of contact persons and attributes to be associated with selected devices License allowing to add and view the information about valid licenses for managing devices Security Management allowing management of users user groups functional permissions and passwords Audit Logs allowing viewing of logged events User Session Monitor displays information on the currently logged in users and enables sending messages to a logged in user Certain additional features are applicable only for certain product lines For information about these features refer to the applicable Device Driver Manual Embedded with the entire knowledge base of WiMAX network operations the management system is a unique state of the art power multiplier in the hands of the service provider that enables the provisioning of satisfied customers AlvariSTAR dramatically extends the abilities of the service prov
82. munities tab displays the currently defined global SNMP Read and Write community pairs and enables to add edit and delete a community pair Global community pairs are used when a unique pair is not defined for an IP address range AlvariSTAR User Manual Chapter 2 Managed Network System Managed Network Fault Management Service Provisioning Administration Security Management Discovery Settings Al Discovery Settings x Discovery Settings ert X Delete Read Community Write Community ATEM a SENE seem Discovery Settings Server 172 30 105 211 User admin Figure 2 4 Network Communities Tab To edit the Network Communities 1 Click inside the cells and enter the required information The following fields are displayed for each pair Table 2 8 Network Communities Parameter Description Read Community A global SNMP Read Community to be used by discovery when accessing devices in a range for which no unique community pair is defined The global Read Communities will be used one after the other until getting a response from the device or until all of them have been tried Write Community The SNMP Write community to be used when accessing devices that were discovered using the paired Read Community 2 Use the Network Communities tab buttons to perform various actions AlvariSTAR e User Manual Chapter 2 Managed Network Discov
83. n as the default parent location Alternatively click New to open the Location Editor and select an existing node as the parent in the Parent field 2 Define the Location Name NOTE For first level locations the parent location field must be empty For additional locations a parent location must be defined 3 If you want to associate the location with a map select the required map in the Topology Image field User Manual Chapter 2 Managed Network Location Manager zl NOTE The required maps must be available as gif bmp or png files in the client station The file size is limited to 512 kb 4 You can optionally define the Location Type Icon and other details available in the Location Editor 5 You can associate equipment with locations See Section 2 2 2 2 4 2 Location Map Viewer Options The Location Map viewer includes the following controls Table 2 4 Location Map Viewer Options Parameter Description Up one level Opens the next higher level of the topology map in the same window Disabled with in first level locations Display BreezeMAX SU Check to display the associated SUs on the map Only SUs associated with the relevant location are displayed If the serving Base Station s are associated with the same location each of the displayed SU will be connected to the serving device Save Saves the changes made to the map Cancel Closes the Location Map viewer with
84. n the range Read Community The unique SNMP Read community to be used by discovery when accessing devices in the range If unique communities are not defined the defined global Read communities will be used one after the other Write Community The unique SNMP Write community to be used when accessing discovered devices in the range If unique communities are not defined the global Write community paired with the global Read community that was used to discover devices in the range will be used when accessing these devices Location The location defined for devices in the range If a location is not defined the range will be used as the default location AlvariSTAR NOTE Whenever possible use unique SNMP community pairs for defined ranges rather than global community pairs The key for deciding which Write community to use is the IP range Unique community definitions enable to use the same Read community with several different Write communities in different ranges as well as to use the same Write community with several different Read communities in different ranges When using global community pairs the Read community is the key for deciding which Write community to use meaning that the Read community should not be used in more than one pair The Discovery process is based on the defined Read community All future device management actions will use the defined Write community If a wrong Write community wa
85. ng the system color coded according to severity It allows you to manage and diagnose alarms By default only events that are categorized as alarms are displayed and cleared alarms either manually or by automatic correlation rules are removed from the Active Events display and can only be viewed from the Event History window To change the default settings see Event Template Manager Section 3 5 To open Active Events Select Fault Management gt Active Events from the main menu or from the Navigation Pane The Active Events window is displayed System Managed Network Fault Management Service Provisioning Administration Security Management Help lt active Events 65 Custom Filter Total results 1 Counters Severity EventName Receive Time Equipment IPAddress ManagedObject Alias EventTime Location Equipment ClearedBy Clear Time AckedBy AckTime Last Update Time Event Ca 12 Critical major 1 1 Minor 0 0 warning 0 0 Indeterminate Cleared 0 0 Other Active Events AlvariSTAR Server 172 30 105 211 User admin Figure 3 1 Active Events Window User Manual Chapter 3 Fault Management Active Events When Active Events is launched it opens in Listening mode The display is updated whenever an alarm is received or cleared To freeze the di
86. nge 10 0 16 1 10 06 50 _ he ppc Le Te pvate CEDERE Apply Discovery Settings Server 172 30 105 211 User admin Figure 2 3 Network IP Address Ranges Tab To edit IP address ranges 1 Click inside the cells and enter the required information The following information is displayed for each range Table 2 6 Network IP Address Ranges Parameters Type The type of range definition IP Range or Subnet Select from the drop down menu whether to define the range using IP Range the first and last address in the range or Subnet Network and Mask Start Network The first IP address in an IP Range or the Subnet address in a Subnet range type AlvariSTAR o User Manual Chapter 2 Managed Network Discovery Settings Table 2 6 Network IP Address Ranges Parameters Parameter Description End Mask The last IP address in an IP Range or the Subnet Mask in a Subnet range type To minimize unnecessary traffic load in the network avoid defining IP address ranges that include too many gaps e g non existing addresses Discovery Check to enable periodical discovery according to parameters defined in the Task Manager When unchecked discovery is disabled Auto Discovery Indicates whether Auto Discovery for the range is enabled or disabled When enabled Discovery will be initiated whenever a trap is received from a device i
87. ngle Range Scan Task window comprises the following fields Table 4 9 Single Range Scan Task Parameters Parameter Description Task Name The name of the task A string of up to 128 printable characters The name must be unique in the system and cannot include the following characters Range Type The range type IP or Subnet Range Start The first IP Subnet in the range depending on the selected Range Type Range End The last IP Subnet in the range depending on the selected Range Type NMS Reference Location An optional field for defining a location for devices in the range Select from the available locations Newly discovered devices will be automatically associated with the defined location Devices already in the database will not be affected AlvariSTAR User Manual Chapter 4 Administration Task Manager Table 4 9 Single Range Scan Task Parameters Parameter Description Contact An optional field for defining a contact for devices in the range Select from the available contacts Newly discovered devices will be automatically associated with the defined contact Devices already in the database will not be affected SNMP Parameters Retries The maximum number of retries SNMP TFTP communication The range is from 0 to 255 Timeout s The maximum time in seconds that the requesting process waits for a response before attempting a ret
88. nt Service Provisioning Administration Security Management lt 3 gp Event Fiter Manager x Criteria Creation Date Results on page 0 Total 0 page Size 10012 T eb Event Filter Manager Server 172 30 105 211 User admin Figure 3 8 Event Filters Manager Criteria AlvariSTAR User Manual Chapter 3 Fault Management Event Filter Manager x 3 4 1 AlvariSTAR NOTE You cannot apply an event filter to the Alarm Tables in the Active Events or Event History windows from the Event Filter Manager To apply a filter select a Custom Filter in the Active Events or Event History windows For each filter the following information is displayed Table 3 10 Filter Data Parameter Description Name The name of the filter Description A description of the filter Owner The user who created the filter Creation Date The filter s date of creation 2 From the Event Filter Manager you can Create new event filters see Section 3 4 1 Modify existing event filters see Section 3 4 2 Delete event filters see Section 3 4 3 Creating Event Filters To create a new event filter 1 From the Event Filter window Figure 3 8 click New to define a new event filter The Event Filter Editor window is displayed The Event Filter Editor window comprises the following main pages General Tab on page 60
89. o forward traps related to this system Refer to Section 3 7 AlvariSTAR o User Manual Chapter 1 Introduction The Main Window Table 1 3 Navigation Pane Node Description Administration Provides the following sub menus E Task Manager Enables to define manage schedule run abort system wide operations such as Network Scan Database Aging and product line dependent tasks etc Refer to Section 4 2 and to the relevant Device Driver Manual B File Manager Opens the File Manager window enabling to manage configuration backup files Functionality depends on the managed product line Refer to the relevant Device Driver Manual E Contact Manager Opens the Contact Manager window enabling to organize and manage your contacts Refer to Section 4 3 License Manager Enables viewing information about valid licenses and summary details on the currently managed device types included in the license Refer to Section 4 4 Security Management Provides the following sub menus E Audit Log Manager Enables to view recorded events and export the logged data to an external Comma Separated Value CSV file Refer to Section 5 2 E User Manager Enables to create and manage users and associate information to them such as passwords profile membership and contact information Refer to Section 5 3 E User Profile Manager Enables to create user profiles edit them or delete profiles Refer to Section 5 4
90. ocation None Hardware Revision State Operator ID Cell ID Switching Mode Ethernet CS OK Cancel Figure 1 8 Typical Filter Selection Window AlvariSTAR User Manual Chapter 1 Introduction Conventions and Common Operations 1 4 4 2 AlvariSTAR 2 Select the filter criteria by checking the boxes to the left of each item If a box is not checked the associated criterion is not used by the filter To further narrow down the results select additional filter criteria 3 For every selected filter criterion enter a value or select a value from the drop down list as required 4 Click OK to apply the filter criteria 5 Click Retrieve to complete the filtering and refresh the displayed list Limiting the Results Set You can define the maximum number of results to be displayed in a list by entering a number in the Page Size box or by using the up and down arrows to the right of the number field If the results set exceeds the defined number it will be divided into several pages Click Retrieve to refresh the displayed list Refer to Section 1 3 3 for details on navigating among pages User Manual MM 2 Managed Network Chapter 2 Managed Network In This Chapter B Equipment Manager on page 23 Location Manager on page 25 Discovery Settings on page 33 NOTE This manual does not cover some topics which are d
91. ocation Editor through which you can define a new location Refer to Section 2 2 2 for more information Edit Opens a Location Editor for a selected location enabling you to modify the definition of the Location See Section 2 2 2 for more information Delete Enables to delete the selected location s When deleting a parent location the application also deletes its associated child locations A location associated with equipment cannot be deleted AlvariSTAR User Manual Chapter 2 Managed Network Location Manager Table 2 1 Location Manager Buttons Button Action Add Child Opens the Location Editor through which you can define a new child location that will be subordinate to the selected location When creating a child location the name of the parent location field is displayed in the Parent field Open Map Opens the Location Map displaying the selected location See Section 2 2 4 for more information 2 2 1 Searching for a Location To search for a specific location enter the full name of the location for example California or part of the name Ca in the Name field Only locations matching that specification appear Note that the filter is case sensitive and the results are displayed immediately 2 2 2 Location Editor The Location Editor enables to create a new location or modify details of an existing location To create modify a location 1 In Location Manager cli
92. ogout Enables logging out of the client application without closing it The application is still running and you may login again refer to Section 1 1 5 E Change Password Opens the Change Password window enabling to change the user s password refer to Section 1 1 6 E Exit Enables shutting down the client application Open Managers The Open Managers section displays all the currently open managers Click on an open manager name to switch to the window of this manager Click on the X sign of an open manager to close it Page Control Bar The Page Control Bar is displayed at all times only for certain windows at the bottom of the window It contains quick access icons for some common operations 1 of 5 E m Figure 1 5 Toolbar When the number of results in the manager exceeds the number defined in the Page Size box the results are divided into several pages Use the following controls to browse the various pages Table 1 2 Toolbar Functions Icon Description Help Opens the Online Help Navigator aa First Previous Cycles back to the first or previous page ej bo Next Last Cycles forward to the next or last page AlvariSTAR o User Manual Chapter 1 Introduction Table 1 2 Toolbar Functions Icon Description Go to Page Specify the page number in the box to the right Page Size define the number of resu
93. ollowing fields Table 3 29 Scheduler Tab Parameters Parameter Description Days of Week Check the days of the week on which the policy should run Starting Time Use the up down arrows to select a time at which the policy will start running Ending Time Use the up down arrows to select a time at which the policy will stop running AlvariSTAR User Manual Chapter 3 Fault Management Event Forwarding NBI Manager 4 7 2 3 Deleting NBI Policies To delete an NBI policy 1 Inthe NBI Policy List window Figure 3 25 select the policy to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion AlvariSTAR o User Manual 4 Chapter Administration Chapter 4 Administration In This Chapter AlvariSTAR Introduction on page 94 Task Manager on page 95 Contact Manager on page 109 License Manager on page 112 User Manual Chapter 4 Administration Introduction 4 1 Introduction The Administration node in the Navigation Pane comprises the following system wide utilities B Task Manager enables to manage system wide tasks such as SW upgrade Network scan PM collection etc See Section 4 2 B File Manager enables to manage files that are stored in the database These files and functionality of the manager are product line dependent For details refer to the relevant Device Driver Manual E Contact Manager
94. our system must have running Application and Database Server Typical installations implement the Application Server so it runs in the background even after you log out of the client See the Installation Manual for information about installing and configuring these required server processes called services in Windows daemons in Solaris Post Installation Checklist Before starting the client application verify the following License The default demo license is valid for 90 days and includes licenses for two management system clients and a certain amount of managed devices It does not support licensed features To obtain a permanent license contact your product reseller To load and activate licenses see License Manager Section 4 4 Device Configuration To discover and properly manage devices certain parameters must first be properly configured in the managed devices For details refer to the relevant Device Driver Manual SW Upgrade Files Software Upgrade files for the managed devices need to be stored on the Application Server in the management system firmware repository folder located under management system MfilesystemMirmwareM product line The product line name is device dependant refer to the relevant Device Driver User Manual NOTE The firmware repository folder is created automatically for certain device drivers For other device drivers it should be created manually Use forward slashes in
95. out saving The Location Map viewer provides a pop up menu with the following options when right clicking on an equipment location icon Table 2 5 Right click Options in Location Map Viewer Parameter Description Drill down Opens the next lower level of the topology map in the same window Available only when right clicking a location in the map provided there is a sub location Up one level Opens the next higher level of the topology map in the same window Disabled for first level locations Configure Available only for equipment with an Up state Opens the Configuration window enabling to configure the selected device You can also double click on the device icon on the map Refer to the applicable Device Manager Manual AlvariSTAR e User Manual Chapter 2 Managed Network Location Manager Table 2 5 Right click Options in Location Map Viewer Parameter Description Cut Through Available only for equipment Opens a Telnet session to the device Applicable only for devices that support this feature SUs do not support Telnet Open Alarms Available only for equipment Opens the Active Events window enabling to view the alarms if any associated with the selected device AlvariSTAR The background color of the device icon on the map is in accordance with the alarm status of the device the highest severity open alarms For more information refer to Alarm Severitie
96. ply the change to the selected cell At this stage the change only applies to the display 3 Click Apply to apply the change to the device Sorting Tables Click on any of the column headings to sort tables Click again on a column heading to toggle between ascending and descending sort order User Manual Chapter 1 Introduction Conventions and Common Operations 1 4 3 2 Resizing and Rearranging Columns To resize a column position the cursor on the border line between two columns headings The cursor changes into a double headed arrow Drag the cursor to the left or to the right to increase or decrease the size of a column To rearrange column sequence click a column header and drag it to the new desired position 1 4 A Manipulating the Displayed Information 1 4 4 1 Using Filters The system supports wildcard characters for specifying entity searches of the various list fields When applying filters to lists of objects in the application you can use the asterisk wildcard character as part of the search criteria The asterisk wildcard character matches any sequence of characters in a string including an empty sequence To apply filters 1 In the Criteria field click on the Browse button The filter selection window is displayed Running Software version Main Software Version Shadow Software Version J IP Address Range uen Hem mh L
97. pter 3 Fault Management Event Forwarding NBI Manager NBI Policy General Filter Scheduler Name Description Enabled Mj D Figure 3 26 NBI Policy Editor General Page The General page comprises the following fields Table 3 26 NBI Policy General Event Template Settings Parameter Description Name The name of the NBI policy Description An optional description of the policy Enabled Check to enable the policy 3 7 3 1 2 Filter Tab The Filter tab lets you associate a filter with the NBI policy If you do not adda schedule See Section 3 7 3 2 1 to a filter the filter will be always on gt To create filter criteria 1 From the NBI Policy Editor click Filter to define filter criteria The Filter Page is displayed AlvariSTAR User Manual Chapter 3 Fault Management Event Forwarding NBI Manager NBI Policy General Filter Scheduler Network Element Type O Managed Object Type g Topology Event Managed Object Instance Managed Object Alias Event Name Figure 3 27 NBI Policy Editor Filter Page NE The main Filter page comprises the following sub tabs NE Page on page 87 Topology Page on page 88 Event Page on page 89 2 Enter the relevant information in each of the pages When there is a select icon click the icon to select elements from
98. r of alarms exceeds the maximum number of alarms older alarms will not be displayed so as to make room for new received alarms The older alarms are not deleted from the database only from the display Customizing Views in Active Events Event History You can make changes to a view by adjusting columns in the Alarm Table The following are the available options for customizing the view E Sort columns Click on the column header of the column according to which you want to sort the table An icon appears on the header indicating sorting in ascending descending order Only the following columns can be sorted Severity Event Name Received Time Equipment IP Address Managed Object Alias and Location NOTE Column sorting is not available in Active Events E Move Columns Click the column header of the column you want to move and drag it to its new location E Resize Columns Click the right margin of the column header you want to resize and drag to resize the column The column margin is located between the column headers You can also Configure which alarms will appear in the Alarm Table using the Event Filter Manager see Section 3 4 3 3 1 2 Alarm Severities The management system is delivered with a set of default alarm severity definitions each with its own default color The default severity definitions are Table 3 3 Alarm Severities Parameter Description Critical A service halting condition
99. ransmission or aborting if the maximum number of retries has been reached The available range is 1 to 3 600 seconds SNMP Communities Read Write Community The community strings passwords for SNMP operations These strings are used by the SNMP agent to allow disallow SNMP access 2 Edit the parameters as required and click OK to save the changes and close the task window Cancel to close the window without saving Run to execute the task or Abort to stop it The adjacent field display changes from Inactive to Active until the task has completed When completed you can view the report from the Task Editor or from the Task Manager 3 You can schedule the task by clicking on the scheduler icon at the bottom left corner AlvariSTAR User Manual Chapter 4 Administration Contact Manager 4 3 Contact Manager The Contact Manager enables to organize and manage your contacts Each device can be associated with a contact To open the Contact Manager 1 Select Administration Contact Manager from the main menu or the Navigation Pane The Contact Manager displays a list of available contacts System Managed Network Fault Management Service Provisioning Administration Security Management Help m Contact Manager X Criteria Contact id Last name Company Edit X Delete Results on page 0 Total 0 page Size 100 3
100. ributes Table 3 7 Events Additional Information Parameter Description Protocol Protocol The protocol used for the alarm The current version supports SNMP only Source IP Address The IP address of the object or device that sent the alarm For Q3 the source is the TNS name of the device or object Mediation Agent Address The IP address of the mediation agent that received the trap SNMP Version The SNMP version number Generic Trap The generic trap code For Q3 it indicates an enterprise specific trap Possible values 0 1 2 3 4 6 Specific Trap The specific trap code as defined in the MIB used only if Generic trap is 6 AlvariSTAR User Manual Chapter 3 Fault Management Event History Table 3 7 Events Additional Information Parameter Description Enterprise OID The SNMP Object Identification number For SNMP v1 the OID is the enterprise value from the SNMP PDU For SNMP the OID is the SNMP trap OID For Q3 the OID is the Q3 Alarm Enterprise OID 1 3 6 1 4 1 231 7 1 3 1 1 5 204 System Up Time Seconds elapsed since the object or device last rebooted For Q3 it is seconds elapsed since the Q3 Listener Parser last rebooted Variable Bindings Displays a list of the variable bindings for the selected alarm Name The name of the variable as it appears in the MIB OID The variable s Object Identification Value The value for the variable
101. ries you may want to associate the user with a Profile This confers a predetermined set of permissions to the user See Section 5 4 for more information 5 3 3 Altering Default Parameters Some default parameters can be changed from the appserver properties file The following parameters are related to Security Management Table 5 3 Security Parameters in the appserver properties tile Parameter Description Default Value com bwanms security entity managementStrategy Security ptotocol LDAP cannot be modified com bwanms security passwordPolicies validityPeriod Number of months that the 3 passwords are valid com bwanms security passwordPolicies noPreviousPasswords Number of previous 5 passwords permitted com bwanms security passwordPolicies maxLoginAttempts Maximum number of login 5 attempts AlvariSTAR User Manual Chapter 5 Security Management Table 5 3 Security Parameters in the appserver properties tile User Manager Parameter Description Default Value com bwanms security passwordPolicies minRemainingDays Number of days for issuing 14 a remainder before password expiration notification is displayed during login AlvariSTAR User Manual Chapter 5 Security Management User Profile Manager 5 4 AlvariSTAR User Profile Manager The User Profile Manager lets you create user profiles edit them or delete profiles You can associate individual users wi
102. ription 3 If you want to assign that new profile to existing user s click Add The User Selector window is displayed Select the user s to which to assign the profile and click Select AlvariSTAR o User Manual Chapter 5 Security Management User Profile Manager Criteria Results on page 4 Total 4 page eje S Figure 5 9 User Selector 4 Click Next The Security Assignment window is displayed AlvariSTAR User Manual Chapter 5 Security Management User Profile Manager User Profile Security Assignment Available Functional Permissions Operations AuditLogManager N ack ContactManager Nj Clear DiscoverySettings UnAck EquipmentManager View EventFilterManager EventForwardingNBIManager EventTemplateManager FileManager 0 GPSChainManager LicenseManager LocationManager ScriptCommandManager ServiceManager be Finish Figure 5 10 User Profile Security Assignment 5 Grant permissions to the profile by selecting a predefined function check box and then possible operations edit delete configure and so on that each profile or user can perform when exercising the function 6 Click Finish to save your settings gt To modify an existing profile Select the profile in the Profile Manager and click Edit An editor window is displayed with two tabs AlvariSTAR o User
103. ro FDD 02 58 47 2008 Macro FDD 7 2008 Macro FDD Macro FDD Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 FDD 02 58 47 2008 Macro FDD 02 7 2008 Macro FDD 7 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 47 2008 Macro FDD 02 58 46 2008 SYSTEM 46 2008 SYSTEM 6 2008 SYSTEM 6 2008 SYSTEM 6 2008 5 02 58 46 2008 SYSTEM 02 58 46 2008 SYSTEM Mode Conflict ink Down Entity Created Entity Created Entity Created Entity Created Entity Created Entity Created Entity Created Total results 76 1001 page Size 10 0 22 252 NPU SlotS 10 0 22 252 NPU Slot4 S 10 0 22 252 NPU Slot4 S 10 0 22 252 NPU Slot S 10 0 1620 AU Slot 3 10 0 16 20 AU Slott3 10 0 16 20 AU Slot 3 10 0 1620 AU Slot43 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 00 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 3 10 016 200 AU Slot 3 10 0 16 20 AU Slot 3 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 2 10 0 16 20 AU Slot 1 B53 B53 B53 BS3 49 200 Macro 18 48 23 200 Macro 18 Macro 18 Macro 18 48 14 200 Macro 18 48 14 200 Macro 18 48 14 200 Macro 18 4
104. rt button in the task editors is inactive while the task is running and will become active only after the task has completed You can save the report to the file system by clicking the Save As button in the Task Report window The system will prompt you to save large reports You can print the report directly from the report window Not available for tasks that were never run History Opens the Task Results window displaying a list of all past activations of the selected task and their results Not available for tasks that were never run When editing tasks the following general controls are available Table 4 3 Tasks Editors Controls Click To OK Save the changes and close the task window Cancel Close the window without saving Run G Execute the task Abort Stop the task AlvariSTAR User Manual Chapter 4 Administration Task Manager 4 2 2 AlvariSTAR Table 4 3 Tasks Editors Controls Click To View Report Open the scan reoport see Section 4 2 3 Es Schedule EY Set a time to run the task see Section 4 2 2 Additional task status information may appear at the bottom of the task window For example Completed Never Run or Inactive The Task Scheduler Tasks can be scheduled to run once or at predefined recurrence intervals Examples of recurring tasks include Network Scan and Database Aging To schedule a task 1 Inthe Task Manager
105. s Section 3 3 1 2 Place a cursor on an icon to view its general details User Manual Chapter 2 Managed Network Discovery Settings 2 3 2 2 1 AlvariSTAR Discovery Settings The Discovery Settings application enables to define the IP ranges subnets in which devices are expected to be discovered and global SNMP Read and Write community pairs This defines the scope of your network and only devices within this scope will be discovered Up to 65535 IPs are supported To open the Discovery Settings Application Select Managed Network Discovery Settings from the main menu or the Navigation Pane The Discovery Settings Application includes two tabs B Network IP Address Ranges Tab Section 2 3 1 Network Communities Tab Section 2 3 2 Network IP Address Ranges Tab The Network IP Address Ranges tab displays the currently defined IP address ranges sub nets up to 65535 IPs and other applicable information and enables to add edit or remove a range e User Manual Chapter 2 Managed Network Discovery Settings System Managed Network Fault Management Service Provisioning Administration Security Management Help gt Discovery Settings x Discovery Settings Network IP Address Ranges Network Communities f Revert Export Type Start Network EndiMask Read Community Write Community Location Range 10 0 22 245 10 0 22 254 m private y pRa
106. s defined the device will be discovered and displayed but its status will be Unknown and it will not be possible to manage it The same is true for cases where the Write community in the device was changed not via the management system after being discovered In this case the range must be updated with the correct Write community the device s must be deleted from the database and the Discovery process for the range should be re initiated o User Manual Chapter 2 Managed Network Discovery Settings 2 Use tab buttons to perform the following available actions Table 2 7 Network IP Address Ranges Buttons Button Action Add Click to add an empty row to the Network IP Address Ranges table Proceed by entering the required information in each table cell Click Apply to save your changes Up to 65535 IPs are supported Revert Reverts the table to the last save discarding any unsaved changes Delete Click to delete the selected Network IP Address Range entry Import Click to import an existing file nar of IP address ranges settings Browse to the location of the file and click Open Export Click to export the current IP Address Ranges table to an external file nar Browse to the location where the file is to be saved and click Save 3 Click Apply to save your changes or Refresh to retrieve the data from the database 2 3 2 Network Communities Tab The Network Com
107. sed devices will be marked in Equipment Manager with an exclamation icon AlvariSTAR User Manual Chapter 4 Administration License Manager 4 4 2 4 4 3 4 4 4 AlvariSTAR When considering future expansion plans the number of licensed devices compared with the number of managed devices of each type will indicate whether there is a need for an updated license Adding Licenses Before adding a license make sure that the file obtained from the supplier is available To add licenses Click Add and browse to the location of the license file Select the file and click Open The new licenses are displayed on the list Alternatively save the license file in the Management gt file system license folder The next time the server will be restarted the new license will also be added Activating Existing Licenses The new license added to the system needs to be activated in order to enable the system to manage the required devices To activate a license Select the required license and click on Activate NOTE Activating a license will deactivate all other licenses Displaying Licensing Information To display licensing information Click on Licensing Information The Server Information window is displayed showing the Server IP and MAC Addresses User Manual Chapter 4 Administration License Manager Server IP 172 30 105 210 172 30 105 211 Server MAC Address 00 08 02 A3 70 4B
108. sion Monitor Server 172 30 105 211 User admin Figure 5 13 User Session Monitor Window AlvariSTAR User Manual Chapter 5 Security Management User Session Monitor 2 Use the following buttons available in the User Session Monitor window Table 5 4 User Session Monitor Options Button Description Send Message Click after selecting one of the logged in users to open the Sending Message window enabling you to send a text message to the selected user s Kill Click to terminate the application of a selected user Only an Administrator can perform this operation to terminate applications of users with lower permission levels AlvariSTAR User Manual
109. splay only acknowledged alarms Cleared to only display cleared alarms or both to display all alarms User Classifier Possible values are None Service Affecting 3 4 2 Editing Event Filters To edit an existing event filter 1 From the Criteria Window Figure 3 8 select an existing filter from the list and click Edit The Event Filter Editor window is displayed General Simple Filter Name Description Owner admin Creation Date 30 10 2008 10 27 55 ESSE xc ce Figure 3 13 Event Filter Editor AlvariSTAR o User Manual Chapter 3 Fault Management Event Filter Manager The Editing Event Filter window comprises the following main pages General Tab on page 60 Simple Filter Tab on page 60 2 Edit the information in the fields on all the pages as required 3 Click OK to confirm your choices and save them to the database 3 4 3 Deleting Event Filters To delete an Event Filter 1 Inthe Criteria window Figure 3 8 select the filter to remove and click Delete confirmation message is displayed 2 Click Yes to confirm the deletion 3 4 4 Archiving Alarms To ensure your database does not fill up with alarms you can archive them via the Database Aging task See Section 4 2 5 for further details AlvariSTAR User Manual Chapter 3 Fault Management Se Event Templates determine how the system processes different types
110. splay such that the display of incoming alarms is suppressed click on the Freeze button When in Freeze mode the button label changes to Unfreeze enabling to return to the default state of displaying incoming alarms on the fly The Active Events window is divided into the following main areas Filter allows you to filter out displayed alarms according to a custom filter or according to severity The displayed alarms change according to your selection Refer to Section 3 4 for information on the filtering options Alarm Table displays general information about each alarm see Section 3 3 1 1 You can customize the information displayed in the table to provide a more efficient view Counters displays the distribution of the alarms color coded according to their severity and count of the number of active alarms meeting the filter criteria out of the total number of active alarms The format is x y where x is the number of active alarms meeting the filter criteria per severity and y is the total number of active alarms per severity Section 3 3 1 provides details on managing alarms in Active Events and Event History The following information is available AlvariSTAR Alarm Table Section 3 3 1 1 Alarm Severities Section 3 3 1 2 Editing Event Filters Section 3 4 2 Alarm Operations Section 3 3 1 4 User Manual Chapter 3 Fault Management 3 3 Event History Event History The
111. ssible attributes Text Qualifier Select whether this parameter needs double single quotes or no qualifier When you select quotes the parameter looks like this a surrounded by quotes Command Line This section of the screen displays the script command as you assemble it Click the Add button on the right to assemble the complete script command Added parameters always appear last on the list in this area but you can use the arrow keys to re arrange their order and the Delete button to remove parameters but not the script Delete removes everything 3 Click Add to assemble the complete script command Added parameters always appear last on the list but you can use the arrow keys to re arrange their order or use the Delete button to remove parameters not the script Delete All removes everything 4 Click the Up or Down buttons to arrange the order of parameters 5 Click OK to add your command script to the list of available scripts AlvariSTAR o User Manual Chapter 3 Fault Management Script Command Manager 3 6 2 Deleting Commands gt To delete a command 1 Inthe Script Command Manager window Figure 3 21 select the command to remove and click Delete A confirmation message is displayed 2 Click Yes to confirm the deletion AlvariSTAR o User Manual Chapter 3 Fault Management Event Forwarding NBI Manager S Event Forwarding NBI Manager The Event Forwarding NBI Manager provides an
112. sults Not available for tasks that were never run To use the Task Results window 1 Inthe Task Manager window select a task from the list and click History The Task Results window is displayed Start End Last Run Result Thu 10 30 2008 15 04 07 Thu 10 30 2008 15 04 07 Completed with errors Cit on Figure 4 3 Task Results Window The Task Results window displays the following information for each listed activation Table 4 5 Task Results Data Parameter Description Start The start time of the activation End The end time of the activation Result The result of the activation 2 Use the Task Results controls as required AlvariSTAR User Manual Chapter 4 Administration Task Manager Table 4 6 Task Results Actions Action Description View Displays the task results Save Enables to save the task results to an external file Click and browse to a location in the file system enter a name for the file and click Save Delete Deletes the selected task Close Closes the Task Results window 4 2 4 Network Scan Task The Network Scan task is a system task that scans the entire network for new devices The scope of the network is defined in the Discovery Settings window see Section 2 3 The Network Scan task can only be modified not deleted To edit the Network Scan Task 1 Inthe Task Manager window select the Network Scan tas
113. t or deny users access to certain functions based on their profile associations User Manual Chapter 5 Security Management User Manager gt To create new user 1 Click New to display the User Editor 2 Enter the appropriate information for the General section Most of the information associated with a user is optional However the Username entryis required General Middle Name aii Last Name Toon RR Description ase m mand Organization Address Telephone Cellular Pager Figure 5 4 User Editor General The Username must be unique if it matches an existing Username the application generates an x error The Username you enter here is displayed in the User Manager window and in all relevant reports 3 Click Next and enter the required information for the Security Info section AlvariSTAR User Manual Chapter 5 Security Management User Manager Security Info Username Password Confirm Password Password Creation Date Password Expiration Date Account Activation Date 10 30 2008 18 06 40 c3 Login Attempts Last Login Time User State Figure 5 5 User Security Info Table 5 1 Security Info Data Parameter Description User Name Read only Taken from the previous dialog box Password Password is man
114. text menu To manage alarms Select an alarm from the table and right click on it to display the context menu The following are the displayed items Table 3 9 Alarm Operations Action Description Acknowledge Alarm Acknowledges the selected open alarm s The current date and time appear in the Ack Time field and the name of the currently logged on user appears in the Ack By field Available if the Alarm and is not acknowledged automatically By default alarm can be cleared without having to be acknowledged This status can be changed using an event template See Section 3 5 1 for additional information AlvariSTAR User Manual Chapter 3 Fault Management Event History Table 3 9 Alarm Operations Action Description Unacknowledge Alarm Unacknowledges previously acknowledged selected alarm s and clears the entries in the Ack By and Ack Time fields Available for the current user if the alarm was previously acknowledged by the current user Clear Alarm Clears only open selected alarm s Alarms status changes from open to cleared The status of the alarm changes from open to cleared but the alarm remains in the table Available if the Event type of a selected entity is Alarm and is not acknowledged automatically by correlation mechanism Event Details Displays detailed information about the selected alarm See Section 3 3 1 3 for additional information Event A
115. th profiles and grant permissions to users based on their association with a profile Only profiles that have no users can be deleted Default profiles and users cannot be deleted or modified By default several user profiles with one user defined in each profile are provided when you install your application The following are the defaults Administrators admin Observers Managers To access the User Profile Manager Select Security Management gt User Profile Manager from the main menu or the Navigation Pane The User Manager window is displayed showing the profile names and how many users share those profiles o User Manual Chapter 5 Security Management User Profile Manager System Managed Network Fault Management Service Provisioning Administration Security Management E user Profile Manager Criteria Results on page 3 Total 3 page Size 100 lee page 1 of 1 User Profile Manager Server 172 30 105 211 User admin Figure 5 7 User Profile Manager gt To add a new profile 1 In the Profile Manager click New A User Profile editor window is displayed AlvariSTAR User Manual Chapter 5 Security Management User Profile Manager User Profile General Usemame Password Expire Date Figure 5 8 User Profile Editor 2 Entera unique name for the new profile and optionally add a desc
116. tical horizontal coordinates developed by Bell Systems AlvariSTAR User Manual Chapter 2 Managed Network Location Manager x 2 2 4 2 2 4 1 AlvariSTAR NOTE Coordinates type and coordinates values are not used for displaying the location in geographic topology They are available for informational purposes only Location Map The Location Map viewer displays a topology view of network devices and their relationships Clicking on the Open Map button opens the Location Map viewer for the selected location displaying its sub locations and the equipment associated with it Associating a map with a location is optional if no map is associated with the location the Location Map viewer will be empty Each location can either share a map with any other location it can be associated with its own map Defining Locations Sub Locations and Maps Primary first level locations have no parent locations However you can define sub locations second level whose parents are the primary locations You may continue and define third fourth and fifth levels where the parent location for level N is a location in level N 1 For each location you can also define a Geographical Map To define locations sub locations and or maps 1 Locations From the Location Manager click New to open the Location Editor Sub Locations Select a location and click Add Child to open the Location Editor with the selection locatio
117. tocol governing the network management Event Forwarding The event forwarding status From the Event Forwarding NBI Manager you can E Create or modify Event Forwarding NBI interfaces Section 3 7 1 E Delete Event Forwarding NBI interfaces Section 3 7 2 E Create and modify Event Forwarding NBI interface policies Section 3 7 3 x NOTE It is mandatory to define at least one policy for a Event Forwarding NBI interface in order to activate trap forwarding If no policy has been defined or if the policy is not enabled the Event Forwarding NBI interface appears gray in the display indicating that an action must be taken 3 7 1 Creating or Editing Event Forwarding Interfaces To create a new Event Forwarding NBI interface 1 From the Event Forwarding NBI Manager window Figure 3 23 click New to define a new Event Forwarding NBI interface or select an entry from the list and click Edit The NBI Editor window is displayed AlvariSTAR o User Manual Chapter 3 Fault Management Event Forwarding NBI Manager Mame Description Enable IP Address Protocol SNMP Parameters Version Trap Port Figure 3 24 NBI Editor 2 Edit the information in the fields on all the pages as required Table 3 24 NBI Parameters Name The name for the northbound interface Description An optional description of the Event Forwarding NBI interface Enable Check to enable trap forwarding Note If disabled the IP
118. tructure and functionality of the Equipment Manager depend on the installed device drivers and type of managed equipment Refer to the relevant e User Manual Chapter 2 Managed Network Equipment Manager Device Driver Manual for details on how to use the Equipment Manager with the applicable devices AlvariSTAR User Manual Chapter 2 Managed Network Location Manager 2 4 AlvariSTAR Location Manager The Location Manager enables to specify information regarding the physical location of managed equipment to facilitate quick detection of managed objects and to help drill down quickly when using maps to view specific equipment components You can specify equipment locations within the Location Manager Note that a location can have a Parent Location meaning that it belongs to a subset of another location For example if network objects are on the third floor of a facility you can designate both the building and the specific floor as locations the building would be the parent of the floor You may define multiple levels for locations In the current example the city in which the building is located can be defined as the parent location of the building and so on To associate a single device with a location or several devices with a single location open the Equipment Editor for the device s click the Browse button next to the Location field to open the Select Location window and select a location For further details r
119. u have five attempts to enter the correct password before the system aborts the login AlvariSTAR User Manual Chapter 1 Introduction Starting the Application AlvariSTAR EEG coe Figure 1 1 Login Prompt 1 1 5 Logging Out or Shutdown Logging out keeps the application running but disable access to the client preventing unauthorized persons from using it You may log in again without the need to restart the client The Exit feature however shuts down the client application while the Application Server continues to run To log out of the system 1 From the Main Menu at the top of the window select System Logout A confirmation message is displayed 2 Click OK to confirm 3 Only the Main Menu of the client is displayed Only the System and Help menus are available AlvariSTAR e User Manual Chapter 1 Introduction Starting the Application ELO AlvariSTAR To log in again after logging out From the Main Menu at the top of the window select System gt Login The Login prompt window will be displayed allowing you or another authorised user to log in To shut down the client 1 From the main menu select System gt Exit or use the X icon displayed on the right upper corner of the main window or use the Alt F4 shortcut A confirmation message is displayed 2 Click OK to confirm Changing the Password By default there are no password constraints By using Change Password the
120. ut Management Criteria active Events Retrieve Event History a a Event Filter Manager B Event Template Manager ly script Command Manager m Display Nome User State ore j Event Forwarding NBI Manager observer Observer Active 49 Service Provisioning Manager Active Delete e Administration Q Task Manager 4 Manager Ej Contact Manager Area nucis Separation Work Securty Management Line Navigation Pane Help Button Resuks on page 3 Total 3 p se 109 Page Controls gt e 2 Jser Manager Status Bar Server 172 30 105 211 User admin Figure 1 4 The Main Window The main menu contains all menus and their options which provide access to the management system functions It mirrors all the functions available in the Navigation Pane see Section 1 3 4 In addition the Main Menu includes the following menus and options Menu Description Help Provides the following options E About Enables viewing details about installed system components see Section 1 2 E Help Contents Opens the WebHelp contents window AlvariSTAR User Manual Chapter 1 Intr 1 3 2 1 3 3 oduction The Main Window Menu Description System Provides the following options E Login Enables logging in to the client application Applicable only after logging out refer to Section 1 1 5 E L
121. vent Details window however presents all the information associated with a selected alarm To open the Event Detail Information window From the Active Events Event History window select an alarm from the table right click and select Event Details from the Alarm pop up menu or double click on the alarm An example of the Event Details window is displayed below AlvariSTAR User Manual Chapter 3 Fault Management 3 3 1 3 1 Event Details General Timestamps And Status Event Parameters Additional Information Notes Network Element Equipment Name Macro FDD Equipment Type Bmax es Managed Object AU Slot 2 Alias Macro FDD Location Name y General Information Event Category Alarm Event Type Communications Alarm Event Name Communication error with AU Slot 2 ODU terminated Event Description Previously detected ODU communication error terminated Event Severity Figure 3 3 Event Details Window The Event Details window consists of the following tabs General Tab Section 3 3 1 3 1 Timestamps and Status Tab Section 3 3 1 3 2 Event Parameters Tab Section 3 3 1 3 3 Additional Information Tab Section 3 3 1 3 4 Notes Tab Section 3 3 1 3 5 General Tab The General tab displays the following alarm attributes Table 3 4 General Tab Event Data Event History Network Element AlvariSTAR Us
122. vide a more efficient view You can also define the maximum number of alarms displayed in the table see Section 3 3 1 1 1 E Filter allows you to filter out displayed alarms according to a custom filter or for a range of dates that the event occurred By default the alarms are displayed for 10 days but the range can be changed Click on the calendar icon to change the date and use the up down arrows to change the time from and until when to display events The default time displayed is the real time of the system If Now is checked alarms will be displayed from the time selected until the present time Page Size allows you to limit the number of displayed alarms E Pagexofy aread only display of the number of the page displayed You can browse through the multiple screen displays using the right left arrows Section 3 3 1 provides details on managing alarms in Active Events and Event History The following information is available B Alarm Table Section 3 3 1 1 B Alarm Severities Section 3 3 1 2 E Event Details Window Section 3 3 1 3 B Alarm Operations Section 3 3 1 4 User Manual Chapter 3 Fault Management Event History 3 3 1 Managing Alarms The following paragraphs describe how to manage alarms using Active Events and Event History 3 3 1 1 Alarm Table The Alarms Table presents general information about each alarm occurred in the system You can change the order of the columns by drag
123. window Figure 3 23 select an existing NBI from the list and click Policy The NBI Policy List is displayed User Manual Chapter 3 Fault Management Event Forwarding NBI Manager Criteria REB Results on page 1 page Size 1002 For each NBI Policy the following information is displayed Figure 3 25 NBI Policy List Table 3 25 NBI Policy Parameters Parameter Description Name The name of the policy Description A description of the policy Status The policy status AlvariSTAR o User Manual Chapter 3 Fault Management Event Forwarding NBI Manager 3 7 3 1 3 7 3 1 1 AlvariSTAR From the NBI Policy list you can E Create or modifying NBI policies Section 3 7 3 1 B Delete NBI policies Section 3 7 3 3 Creating or Modifying NBI Policies To create or modify a NBI policy 2 3 From the NBI Policy window Figure 3 25 click New to define a new NBI policy or select an entry from the list and click Edit The NBI Policy Editor window is displayed Figure 3 27 The NBI Policy Editor window comprises the following main pages General Page on page 85 Filter Tab on page 86 Scheduler Page on page 90 Enter the relevant information in each of the pages Click OK to confirm your choices and save them to the database General Page In the General page you can add general information on the policy User Manual Cha

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