On-Q/Legrand inQuire Intercom System
Contents
1. on Q El legrand inQuire 1000 USER S GUIDE 1307882 REV O 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand O j Q Middletown PA 17057 Inc All Rights Reserved _ meres 800 321 2343 www onqlegrand com Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the Federal Communications Commission FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorientor relocate the receiving antenna e Increase the separation bet2. Mill Road Suite G Copyright 2006 by On Q Legrand O j Q Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqlegrand com D legrand TR
3. included with the Intercom System if a door release device is installed in conjunction with the Intercom System Once you let go of the TALK and DOOR buttons the door release device will be disengaged which will lock the door again ANSWER LED This LED is located at the top of the keypad of the Desktop Unit When lit the LED indicates that the microphone in the unit is active and anything you say will be communicated through the system This LED will light when you are depressing the TALK or DOOR buttons The LED will be constantly lit when the unit is in MONITOR mode DOOR Depressing this button will allow you to communicate with all Door Units that are part of your system Hold in the DOOR button while speaking and let it go when you are done Your voice will be heard on any active Room Patio Desktop Units the Main Console Unit and all Door Units within the system MONITOR Press this button once to put the Unit in MONITOR mode Press the button again to return the Unit back to normal mode While in MONITOR mode the microphone is constantly active the speaker is disabled and any voice or noise within the room will be heard throughout the system The LED to the right of the MONITOR button will glow green when in MONITOR mode Multiple Units can be in MONITOR mode at the same time This function is useful for baby monitoring or other types of situations which require any voice or noise in a room to be heard throughout the sy
4. will glow red MUTE mode is useful for maintaining privacy in a particular room Multiple rooms can be in MUTE mode at the same time DOOR RELEASE There is no specific button on the Room Unit for the DOOR RELEASE function However by depressing both the TALK and the DOOR buttons at the same time the Unit will engage the door release device not included with the Intercom System if a door release device is installed in conjunction with the Intercom System Once you let go of the TALK and DOOR buttons the door release device will be disengaged which will lock the door again ANSWER LED This LED is located at the top of the keypad of the Room Unit When lit the LED indicates that the microphone in the unit is active and anything you say will be communicated through the system This LED will light when you are depressing the TALK or DOOR buttons The LED will be constantly lit when the unit is in MONITOR mode DOOR Depressing this button will allow you to communicate with all Door Units that are part of your system Hold in the DOOR button while speaking and let it go when you are done Your voice will be heard on any active Room Patio Desktop Units the Main Console Unit and all Door Units within the system MONITOR Press this button once to put the Unit in MONITOR mode Press the button again to return the Unit back to normal mode While in MONITOR mode the microphone is constantly active the speaker is disabled and any voice
5. 0 seconds to return to normal operation NOTE When in use the Unit s backlight level is at full brightness and returns to the set backlight Dim level upon timeout about 10 seconds 301 Fulling Mill Road Suite G Middletown PA 17057 800 321 2343 www onqlegrand com D legrand TR Copyright 2006 by On Q Legrand Inc All Rights Reserved C Desktop Unit Please refer to Figure 5 to familiarize yourself with the operation of the inQuire 1000 Desktop Unit TALK Depressing this button will allow you to communicate with all other active units Hold in the TALK button while speaking and let it go when you are done Your voice will be heard on the Main Console Unit as well as any active Room Patio or Desktop Unit within the system OOOO GOOG COON a Eaa Jk a0 oodo go 0 SHOOSDASGOO BAOOSBGG00 oh wns Figure 5 MUTE Press this button once to put the Unit in MUTE mode Press the button again to return the Unit back to normal mode While in MUTE mode both the speaker and microphone of the unit will be inactive and the LED to the right of the MUTE button will glow red MUTE mode is useful for maintaining privacy in a particular room Multiple rooms can be in MUTE mode at the same time DOOR RELEASE There is no specific button on the Desktop Unit for the DOOR RELEASE function However by depressing both the TALK and the DOOR buttons at the same time the Unit will engage the door release device not
6. ELEASE buttons on the Main brightness and returns to the set backlight Dim level upon Console Unit timeout about 10 seconds STATUS LEDs Each LED indicates the status of each Room Unit in the system A GREEN light indicates that the Room Unit s Talk or Door button is depressed and someone is talking with the unit A RED light indicates that the Room Unit is in MUTE mode and that all soeaker and microphone functions of the unit are disabled An ORANGE light indicates that the unit is in Monitor mode and its microphone is currently active Pre printed and blank labels are included in the package to identify LEDs 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand O Q Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqlegrand com D legrand Baas B Room Unit Please refer to Figure 4 to familiarize yourself with the operation of the inQuire 1000 Room Unit TALK Depressing this button will allow you to communicate with all other active units Hold in the TALK button while speaking and let it go when you are done Your voice will be heard on the Main Console Unit as well as any active Room Patio or Desktop Unit within the system Figure 4 MUTE Press this button once to put the Unit in MUTE mode Press the button again to return the Unit back to normal mode While in MUTE mode both the speaker and microphone of the unit will be inactive and the LED to the right of the MUTE button
7. and www onqlegrand com Page D Patio Unit Please refer to Figure 6 to familiarize yourself with the operation of the inQuire 1000 Patio Unit TALK Depressing this button will allow you to ANSWER LED This LED is located at the top of the communicate with all other active units Hold in the TALK keypad of the Patio Unit When lit the LED indicates that button while speaking and let it go when you are done the microphone in the unit is active and anything you say Your voice will be heard on the Main Console Unit as will be communicated through the system This LED will well as any active Room Patio or Desktop Unit within the light when you are depressing the TALK or DOOR buttons system The LED will be constantly lit when the unit is in MONITOR mode DOOR Depressing this button will allow you to communicate with all Door Units that are part of your system Hold in the DOOR button while speaking and let it go when you are done Your voice will be heard on any active Room Patio Desktop Units the Main Console Unit and all Door Units within the system MONITOR Press this button once to put the Unit in MONITOR mode Press the button again to return the Unit back to normal mode While in MONITOR mode the microphone is constantly active the speaker is disabled and any voice or noise on the patio will be heard throughout the system The LED to the right of the MONITOR button will glow green when in MONITOR mode Multiple Unit
8. e 1000 Main Console Unit TALK Depressing this button will allow you to communicate ANSWER LED This LED is located at the top of the keypad with all other active units Hold in the TALK button while When lit the LED indicates that the microphone in the unit is speaking and let it go when you are done Your voice will be active and anything you say will be communicated through the heard on any active Room Patio or Desktop Unit within the system This LED will light when you are depressing the TALK system or DOOR buttons DOOR Depressing this button will allow you to communicate with all Door Units that are part of your system Hold in the DOOR button while speaking and let it go when you are done Your voice will be heard on any active Room Patio or Desktop Units and all Door Units within the system TALK HANDS FREE Press and hold this button while talking to put all active Room Units in Hands Free Mode All active not in Mute or Monitor Mode Room Unit s microphones are activated so that other intercom users can communicate without pressing their TALK buttons The Hands Free Mode stays in effect for 20 30 seconds or until the TALK HANDS FREE button on the Main Console is pressed again sea E E GHG 6 6 eae E E E EEEE E soe Ce BBE G8 EC ee E E E EE E E se osc Cte ee EBB EC VOLUME There are two volume control buttons with an associated volume level LED bar There are 20 different volume _ levels which ar
9. e adjusted up and down using these two buttons Figure 3 Pressing the volume up button once will increase the volume one level higher You may not see the LEDs change until you press the volume up or down multiple times approximately DOOR RELEASE Pressing the DOOR RELEASE button will every sixth button press You can also hold in the volume up or engage the door release device not included with the Intercom down button until you have reached the desired volume level It System if a door release device is installed Once you let go of is recommended that you keep the volume level in the middle the button the door release device will be disengaged which will position 3 LEDs lit for optimum sound quality lock the door again i 1 KEYPAD BRIGHTNESS l If the default Dim level of the backlit buttons is not adequate for and security mode was enabled by removing the shunt on J3 on release them Use the Up or Down Volume button to brighten or the rear of the Intercom Module the Patio Unit can be disabled dim the default backlight level When the desired level is temporarily by simultaneously pressing and releasing the TALK reached either push both buttons at the same time again to and DOOR RELEASE buttons on the Main Console Unit The resume normal operation or just let the Unit time out after To re enable the Patio Unit again simultaneously press and NOTE When in use the Unit s backlight level is at full release the TALK and DOOR R
10. hat its sole and exclusive remedy shall be against the manufacturer of such product The foregoing warranty for Warranted Products does not extend to i damage or repairs required as a result of improper wiring misuse misapplication abuse improper servicing unauthorized alteration improper operation or handling storage installation or operation that is not in accord with instructions that may be furnished with the product ii failures due to abnormalities in or interruption of electrical service or ili damage caused by lightning floods winds fires accidents corrosive atmosphere temperature extremes or other conditions that are beyond the control of On Q Original purchases or replacement products may be new rebuilt remanufactured or reconditioned This warranty gives the Purchaser specific legal rights and the Purchaser may also have other rights which vary from state to state Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to the Purchaser Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to the Purchaser Obtaining Warranty Service Customer must contact an On Q authorized Dealer or Installer within the applicable warranty period to obtain warranty service Dated proof of original purchase from On Q or its authorized Reseller or Dealer will be required 301 Fulling
11. inQuire 1000 Installation Guide P N 1307881 contact your local On Q installer or call us direct at xxxxxxx toll free 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand Ol j Q Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqlegrand com D legrand Page ll System Components Overview A System Components The following components in addition to a suitable power supply are typically utilized to make up the inQuire 1000 Intercom System see Figure 2 Figure 2 e Intercom Module This module is typically installed in the On Q enclosure and is considered the brains of the system All Room Units Door Units Patio Units and the Main Console Unit are connected directly to the Intercom Module via home run style Cat 5e cabling The Intercom Module also supplies power to the entire inQuire 1000 Intercom System e Main Console Unit In addition to providing the same basic intercom features found with Room Units the Main Console Unit also includes a bank of status LEDs which show at a glance Room Units that are talking muted or in monitor mode It also includes a dedicated door release button functional when an electronic door release device is installed and a talk hands free button which allows users of Room Units to talk without having to push their talk buttons e Room Unit This unit provides basic intercom communication functions such as talk talk to door if Door Uni
12. or noise within the room will be heard throughout the system The LED to the right of the MONITOR button will glow green when in MONITOR mode Multiple Units can be in MONITOR mode at the same time This function is useful for baby monitoring or other types of situations which require any voice or noise in a room to be heard throughout the system NOTE When in MONITOR mode a door bell button push at a Door Unit will not result in a door chime ring at the Room Unit VOLUME There are two volume control buttons with an associated volume level LED bar There are 20 different volume levels which are adjusted up and down using these two buttons Pressing the volume up button once will increase the volume one level higher You may not see the LEDs change until you press the volume up or down multiple times approximately every sixth button press You can also hold in the volume up or down button until you have reached the desired volume level It is recommended that you keep the volume level in the middle position 3 LEDs lit for optimum sound quality KEYPAD BRIGHTNESS If the default Dim level of the backlit buttons is not adequate for the user then press both Volume buttons at the same time and release them Use the Up or Down Volume button to brighten or dim the default backlight level When the desired level is reached either push both buttons at the same time again to resume normal operation or just let the Unit time out after about 1
13. s can be in MONITOR mode at the same time This function is useful for child monitoring or other types of situations which require any voice or noise on the patio to be heard throughout the system NOTE When in MONITOR mode a door bell button push at a Door Unit will not result in a door chime ring at the Patio Unit VOLUME There are two volume control buttons with an associated volume level LED bar There are 20 different volume levels which are adjusted up and down using these two buttons Pressing the volume up button once will increase the volume one level higher You may not see the LEDs change until you press the volume up or down multiple times approximately every sixth button press You Figure 6 can also hold in the volume up or down button until you have reached the desired volume level It is recommended that you keep the volume level in the middle position 3 LEDs lit for optimum sound quality MUTE Press this button once to put the Unit in MUTE mode Press the button again to return the Unit back to normal mode While in MUTE mode both the speaker and microphone of the unit will be inactive and the LED to the right of the MUTE button will glow red MUTE mode is useful for maintaining privacy on the patio Multiple units can be in MUTE mode at the same time PATIO UNIT DISABLE If security mode was enabled by removing the shunt on J3 on the rear of the Intercom Module the Patio Unit can be disabled temporarily b
14. stem NOTE When in MONITOR mode a door bell button push at a Door Unit will not result in a door chime ring at the Room Unit VOLUME There are two volume control buttons with an associated volume level LED bar There are 20 different volume levels which are adjusted up and down using these two buttons Pressing the volume up button once will increase the volume one level higher You may not see the LEDs change until you press the volume up or down multiple times approximately every sixth button press You can also hold in the volume up or down button until you have reached the desired volume level It is recommended that you keep the volume level in the middle position 3 LEDs lit for optimum sound quality KEYPAD BRIGHTNESS If the default Dim level of the backlit buttons is not adequate for the user then press both Volume buttons at the same time and release them Use the Up or Down Volume button to brighten or dim the default backlight level When the desired level is reached either push both buttons at the same time again to resume normal operation or just let the Unit time out after about 10 seconds to return to normal operation NOTE When in use the Unit s backlight level is at full brightness and returns to the set backlight Dim level upon timeout about 10 seconds 301 Fulling Mill Road Suite G Middletown PA 17057 800 321 2343 Copyright 2006 by On Q Legrand Inc All Rights Reserved ON Q O legr
15. t is installed monitor and mute Up to 12 Room Units can be installed per system e Desktop Unit This unit provides the same functionality as a Room Unit but can be placed on a desktop or nightstand instead of being installed in the wall It is connected to any Cat 5e outlet with its supplied cable e Patio Unit This unit also provides typical Room Unit functionality in a weather resistant wall mounted package for your patio For security reasons its door release functionality may be disabled e Door Unit This unit allows a visitor to the home to press the door chime button on the unit to notify the occupants of their presence requires Door Chime to be installed The occupants can then initiate a two way communication with the visitor and even open the door requires electronic door relese device not included e Door Chime This component installs as an add on to the Intercom Module It enables a chime to be heard on all the units that are not in MUTE or MONITOR mode throughout the inQuire 1000 Intercom System 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand OI Q Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqlegrand com O legrand Page lll Operational Overview The following section explains the various functions and operational features of the components of the inQuire 1000 A Main Console Unit Please refer to Figure 3 to familiarize yourself with the operation of the inQuir
16. uctions Observe all warning and caution symbols that are affixed to this equipment Comply with all instructions that accompany this equipment Avoid using this product during an electrical storm There may be a risk of electric shock from lightning It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected This is to avoid damaging the equipment by local lightning strikes and other electrical surges e Operate this product only from the type of power source indicated on the product s marking label e lf you are not sure of the type of power supplied to your home consult your dealer or local power company e Upon completion of any service or repairs to this product ask the service technician to perform safety checks to determine that the product is in safe operating condition Installation of this product must be in accordance with national wiring codes and conform to local regulations Wipe the unit with a clean dry cloth Never use cleaning fluid or similar chemicals Do not spray cleaners directly on the unit or use forced air to remove dust Keep the device away from excessive heat and humidity and keep the device free from vibration and dust 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand O j Q Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqlegrand com D legrand TR TABLE OF CONTENTS I Introduction ll System Components Overvie
17. uire 1000 Intercom System A Contact Information If you are unable to locate a solution here please access our website at www onglegrand com for the latest information You can also reach us at 1 800 321 2343 B Troubleshooting Guide Check Intercom Module power LED to verify that it is lit If not make sure power supply is plugged in Verify that you are using the correct 12V power No power to any intercom unit supply for your system by obtaining the model number and calling your On Q installer or On Q Technical Support If you are not using a 12V power supply that supplies enough current to the system then the Units may not power on Call your On Q installer or On Q Technical No power to a specific Room Unit Desktop Unit Support for assistance This problem may be Patio Unit Door Unit or Main Console Unit related to a Cat 5e cable connection or the cable itself Feedback or squeal noise from Main Console Unit Feedback issues can normally be eliminated by Room Unit Desktop Unit Patio Unit or Door Unit adjusting the volume of a Unit from a high level to a speaker medium level Verify that the Room Unit Desktop Unit or Patio Unit is not in MUTE mode When a Unit is in MUTE No audio can be heard from a Room Unit Desktop mode no audio will be heard through the Unit s Unit or Patio Unit speaker Adjust the volume up until at least 3 LEDs on the volume light bar are lit volume light bar are lit properl
18. w A Required Components B Optional Components lll Operational Overview A Main Console Unit B Room Unit C Desktop Unit D Patio Unit E Door Unit VI Troubleshooting A Contact Information B Troubleshooting Guide C Warranty 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand O j Q Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqlegrand com D legrand Page 800 321 2343 www onqlegrand com O legrand Bae ai Fa 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand O j Q Middletown PA 17057 Inc All Rights Reserved I Introduction Congratulations Your new home has been equipped with the inQuire 1000 Intercom System see Figure 1 which gives you the power of instant communications throughout your home From its contemporary and discreet appearance to its ease of use your inQuire 1000 Intercom System was designed with you in mind Figure 1 This User s Guide is designed to help you use your new inQuire 1000 Intercom System to its greatest potential as well as to assist you in diagnosing and sloving any problems that you may encounter with the system On Q Legrand offers a dedicated team of Technical Support representatives to answer any of your questions that may not be addressed in this User s Guide e Your inQuire 1000 Intercom System has been installed by a qualified On Q Legrand installer For installation questions refer to the
19. ween the equipment and receiver Connectthe equipment into an outlet on a circuit different from that to which the receiver is connected Consultthe dealer or an experienced radio TV technician for help Reprinted from the Code of Federal Regulations 47 part 15 193 1993 Washington DC Office of the Federal Register National Archives and Records Administration U S Government Printing Office WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER CAUTION DO NOT OPEN THE UNIT DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL CAUTION THIS DEVICE MUST BE INSTALLED AND USED IN STRICT ACCORDANCE WITH THE MANUFACTURER S INSTRUCTIONS AS DESCRIBED IN THE USER DOCUMENTATION THAT COMES WITH THE PRODUCT WARNING POSTPONE INSTALLATION UNTIL THERE IS NO RISK OF THUNDERSTORM OR LIGHTNING ACTIVITY IN THE AREA When using this device basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following e Read all of the instructions listed here and or in the user manual before you operate this equipment Give particular attention to all safety precautions Retain the instructions for future reference Comply with all warning and caution statements in the instr
20. y simultaneously pressing and releasing the TALK and DOOR RELEASE buttons on the Main Console Unit The Patio Unit Status LED should blink slowly Red and then Green To re enable the Patio Unit again simultaneously press and release the TALK and DOOR RELEASE buttons on the Main Console Unit NOTE There is no Door Release function enabled on the Patio Unit 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand O Q Middletown PA 17057 Inc All Rights Reserved i 800 321 2343 www onqlegrand com O legrand Page E Door Unit Please refer to Figure 7 to familiarize yourself with the operation of the inQuire 1000 Door Unit Door Chime Button When a visitor pushes this button the Door Chime will be neard throughout the home at each active intercom unit The occupants of the home can then press the Door button at any intercom unit to answer the door The visitor will hear the occupant over the Door Unit speaker and be able to talk to them over the Door Unit microphone The occupant may also choose to release the electronic door latch if equipped and let the visitor in Microphone Speaker Figure 7 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand Ol t a Q Middletown PA 17057 Inc All Rights Reserved 800 321 2343 www onqlegrand com O legrand VI Troubleshooting This section will detail possible solutions to common problems that might occur in using the On Q Legrand inQ
21. y Support for assistance C Warranty Information LIMITED ONE YEAR PRODUCT WARRANTY On Q Legrand On Q warrants to the original end user Customer that those products manufactured by or for On Q Warranted Products as conclusively evidenced by the name or logo of On Q appearing on the product will be free from defects in workmanship and materials under normal use for 1 one year from the date of original purchase from On Q or its authorized dealer or installer The sole obligation of On Q under this express warranty shall be at the option and expense of On Q to replace the product with a comparable product or repair the product In no event shall On Q be liable for incidental consequential or punitive damages or for labor or other costs in connection with diagnosing repairing removing installing shipping servicing or handling the defective product Replacement products may be new rebuilt remanufactured or reconditioned On Q warrants any replaced or repaired product for a period of ninety 90 days 301 Fulling Mill Road Suite G Copyright 2006 by On Q Legrand O Q Middletown PA 17057 Inc All Rights Reserved _ 800 321 2343 www onqlegrand com D legrand TR from shipment or through the end of the original warranty period whichever is longer On Q makes no warranty with respect to products it sells that do not contain the authorized On Q name or logo and Customer by acceptance of the product agrees t
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