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1. Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Telephone Support In the U S A and Canada call 1 800 755 5505 IP30 Handheld RFID Reader User s Guide Before You Begin Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations go to www intermec com and click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 E mail mjyun awoo co kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jmyou idif co kr or korlim gw idif co kr Who Should Read This Manual This document is for the person who is responsible for installing configuring and maintaining the IP30 This document provides you with information about the features of the IP30 and how to install
2. Chapter 3 Upgrading and Troubleshooting Upgrading the IP30 Using SmartSystems Foundation You can use the SmartSystems Console to upgrade the firmware on your IP30 The console is part of SmartSystems Foundation which is available from the Intermec web site To upgrade firmware using SmartSystems Foundation 1 Make sure you have an active USB or Bluetooth connection with your mobile computer and IP30 For help see Attaching the IP30 on page 9 2 Make sure that your device is Discovered in the SmartSystems Console For help see the SmartSystems Foundation Online help 3 Download the device upgrade exe file onto your desktop PC 4 Double click the application file to install it The application file should appear in the software vault 5 From the SmartSystems Console in the software vault locate the upgrade file and drag and drop it to the mobile computer your IP30 is connected to IP30 Handheld RFID Reader User s Guide 31 Chapter 3 Upgrading and Troubleshooting Calling Intermec Product Support You may need to call Intermec Product Support if you have problems operating the IP30 Before calling be sure you can answer the following questions e What were you doing when the error occurred e What error message did you see e Can you reproduce the problem e What is the IP30 serial number e What versions of the IP30 and RFID software are you using For help viewing software versions refer to your
3. Problem Solution You cannot connect tothe e IP30 via Bluetooth You cannot connect tothe IP30 via USB 34 Make sure your Bluetooth radio is enabled and that you have established a connection between your IP30 and your mobile computer Verify that your IP30 is not connected to different mobile computer than the one you are trying to connect to Make sure that the battery is fully inserted into the handle For help see Using the Battery on page 7 Set the BTPWROFF attribute in Intermec Settings to its default value of 500 See the Intermec Computer Command Reference Manual Check your IP30 battery to see if it still has power For help see Understanding the LEDs on page 4 Make sure that you have secured the USB adapter to your mobile device For help see Attaching the IP30 on page 9 Make sure that the battery is fully inserted into the handle For help see Using the Battery on page 7 Check your IP30 battery to see if it still has power For help see Understanding the LEDs on page 4 IP30 Handheld RFID Reader User s Guide A Specifications This appendix includes physical and electrical specifications for the IP30 and information about the port pin assignments Appendix A Specifications IP30 Specifications Height Length Width Weight Electrical rating Operating temperature Storage temperature Humidity non condensing RFID Specifications Protocols sup
4. a Insert the AR6 into the docking connector until it snaps into place b Insert the right angle USB cable into the USB port located on the bottom of the AR6 c Wrap the Velcro strap around the AR6 to secure the USB cable d Configure the IP30 For help see Configuring RFID Settings on page 27 14 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started Attaching the IP30 to the CK3 Series Mobile Computer This section explains how to attach the Bluetooth and USB version of the IP30 to your CK3 To attach the IP30 to the CK3 1 Remove the CK3 handstrap by removing the Phillips head screw 2 Attach the mounting plate onto the CK3 by using the Phillips head screw provided with your IP30 Turn the screw clockwise to secure it onto the mobile computer IP30 Handheld RFID Reader User s Guide 15 Chapter 1 Getting Started 3 Lock the CK3 into place by lowering it into the IP30 s locking bracket 4 Ifyou are using the Bluetooth version of the IP30 go to Establishing a Connection With the IP30 on page 22 to establish a connection between your mobile computer and the IP30 5 Connect the USB adapter or the Model AR6 Common Access Card Reader to the IP30 If you are using the USB version of the IP30 a Insert the IP30 USB adapter into the docking connector until it snaps into place 16 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started b Configure t
5. configure operate maintain and troubleshoot it IP30 Handheld RFID Reader User s Guide viii Before You Begin Related Documents Here are some related Intermec documents that you might find useful Basic Reader Interface Programmer s Reference Manual Intermec Computer Command Reference Manual The Intermec web site at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN3 computer product page click Computers gt Handheld Computers gt CN3 4 Click the Manuals tab 5 Ifyour product does not have its own product page click Support gt Manuals Use the Product Category field the Product Family field and the Product field to help you locate the documentation for your product Patent Information Product is covered by one or more of the following patents 4864158 4888591 4999636 5030807 5055659 5280159 5504485 5521601 5550547 5673037 5763867 5777561 5825045 5828318 5828693 5850181 5850187 5942987 5995019 6078251 6121878 6122329 6172596 6195053 6249227 6280544 6286762 6286763 6288629 6360208 6384712 6404325 6429775 6486769 6501807 6525648 6639509 6645327 6677852 6768414 6784789 6816063 6919793 7039359 7103087 7117374 7121467 7158046 7207486 72982
6. IP30 s antenna A tag s antenna is oriented the same as the IP30 antenna if the tag element is parallel to the front edge of the IP30 antenna Move slightly closer or farther from the tag attempting to be read Environmental factors can reduce the read range or create deadspots Make sure that you are not putting metal or other objects on the antenna Large rings or hand jewelry can also affect the performance of the IP30 Check to see if the mobile computer is working properly If the device is busy the IP30 will not be able to work as well if there are too many applications running in the background Make sure that the battery is fully inserted into the handle Make sure your battery is not low it may affect the performance of the IP30 Your application may not be communicating with the IP30 the BRI server on your mobile computer or both You may need to change BRI server settings to communicate with your application For help see Configuring the BRI Server on page 28 IP30 Handheld RFID Reader User s Guide 33 Chapter 3 Upgrading and Troubleshooting Problems With Connectivity The IP30 connects to your mobile computer via Bluetooth and USB connections For information on how to connect your mobile computer see Establishing a Connection With the IP30 on page 22 If you are still having trouble connecting your IP30 look at the table below for possible solutions Troubleshooting Connectivity Problems
7. Learning About the IP30 This section explains the LEDs and ports on the IP30 Understanding the LEDs The IP30 has five LEDs that show you the operating status of the reader LED Icon Descriptions LED Icon LED Name Description Intermec Ready to Blue LED remains on when an the IP30 al Work indicator is connected to the mobile computer For more information see the next section Data Communications Flashes when there is data gt communications between the reader and the mobile computer RFID Transmit Flashes when the IP30 RFID reader is transmitting data Flashes when an RFID tag ID is Y Tag ID VY successfully read or written to Battery This LED indicates the status of the battery e Green The battery is fully charged more than 80 capacity e Orange The battery is charged from 20 to 80 capacity e Red The battery is low less than 20 capacity 4 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started About the Intermec Ready to Work Indicator The blue Ready to Work indicator shows when a connection is established between your mobile computer and IP30 The next table explains the different states of the Ready to Work indicator Ready To Work Indicator Descriptions LED Description Off The IP30 is not yet ready for operation or the IP30 is in low power mode Blinking The IP30 is not associated with or connected to the mobile computer Steady A connection has b
8. 0 fax 425 355 9551 www intermec com 2010 Intermec Technologies Corporation All rights reserved IP30 Handheld RFID Reader User s Guide P N 934 018 006
9. 5 004 003 002 IP30 Handheld RFID Reader User s Guide Date 4 2010 6 2009 2 2009 8 2008 4 2008 Description of Change This document was revised to include e new operating temperature specifications e new CN4NI and CK61 information Revised specifications for new read and write ranges Revised specifications for new 865 MHz EU standard Revised to support the CK3 Mobile Computer Revised to include correct part numbers for the CK61 power supply iii IP30 Handheld RFID Reader User s Guide Contents Contents Before Vou Begin ted Wenne deer he Sule Ma ae eee Agel ote eaten Rel vii Safety Informations ves eich bes street vereerden nde bt eaves aay vii Global Services and Support oenen eneen enen enen vii Warranty Information nonnen eenen eneen vii Web Supports ensen detoneren ene as vii Telephone SUpport as eterene mere ear ltd dd age erde de de vii Service Location Support aaneen viii Who Should Read This Manual en viii Related Documents torent ten OY a a e ee ber CREE wt Baca ix Patent Information eeen ix 1 Getting Started nn meren eee tao mec at 1 Introducing the 1P30 Je vce eeaeee estes ae ES tage Sgt ey REE Gea me ee be eo 2 Unpacking theIP30 rn ave dhe chai een ei te bred eS 3 Wh tYourNeed nbe an vetnek deltae ette eert etende enne R deals 3 Learning AbouttheIP30 ntt a et oe EEEE onset mace Aan doe es Nele der 4 Understanding the LEDS nnn oreert noen den bed
10. 68 There may be other U S and foreign patents pending IP30 Handheld RFID Reader User s Guide Before You Begin IP30 Handheld RFID Reader User s Guide x 1 Getting Started Use this chapter to familiarize yourself with the IP30 Portable RFID Reader This chapter covers these topics Introducing the IP30 Learning About the IP30 Using the Battery Attaching the IP30 Establishing a Connection With the IP30 Chapter 1 Getting Started Introducing the IP30 The IP30 allows you to connect via Bluetooth or USB Together the IP30 and your mobile computer provide a high performance mobile RFID solution that allows you to bring the read write device to the tagged product rather than moving tagged products past a fixed reader The IP30 supports the following mobile computers e CN3B and CN3F Mobile Computers CN3 WAN configurations are not supported with the IP30 e CN4 Series Mobile Computer e CK3 Series Mobile Computer e CK61 and CK6lex Series Mobile Computers supports North America NI Division 2 Class I II and II as defined in ANSI ISA 12 12 01 for operation in environments where flammable and explosive gases and vapors may be present go Note When paired with CN4NI and CN4ENI products the IP30 j The Bluetooth Version of the IP30 Attached to the CN3 2 IP30 Handheld RFID Reader User s Guide Unpacking the IP30 Chapter 1 Getting Started When you unpack the IP30 these items a
11. See the mobile computer user s manual for more information For Windows Mobile 5 0 or Windows Mobile 6 1 select Start gt Settings gt System and tap the Wireless Readers icon The Wireless Reader Wizard appears For Windows CE select Start gt Programs gt Windows Explorer The Windows Explorer screen appears a Go to Program Files gt Intermec gt Network The Network screen appears b Double tap the BluetoothReaderWizard icon 3 Tap Add Reader The wizard advances to the next screen Select how you would like to find your reader the default is Search and then click Next The computer starts discovering readers Select the reader you want to connect to from the Devices list and then tap Next Note The Devices list will show all data collection devices including RFID readers that are Bluetooth enabled To connect to the right reader verify that the serial number you selected matches the one located on the bottom of the IP30 s antenna 6 When prompted to add the reader to your device list tap Yes 7 In the Passcode text box enter the passcode for your reader The default passcode for Intermec Bluetooth readers is 0000 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started 8 Tap Next The computer connects to the reader and displays the remote device information 9 Tap Finish 10 Refresh Intermec Settings to see the Bluetooth reader under RFID You can now configure and modify your dev
12. attery used in this device may present a fire or chemical above 100C 212F or incinerate it Warning Disposed of used batteries promptly Keep away from children Contact your Intermec representative for replacement batteries Charging and Installing the Battery To charge the IP30 battery you need to have a power supply P N 851 082 103 a country specific power cord and one of these chargers or accessories e AC6 2 Bay Charger P N 852 907 001 e AC7 4 Bay Charger P N 852 908 001 e AC20 Quad Charger with IP30 Battery Pack Adapter P N 871 233 001 e AD20 Single Charger with IP30 Battery Pack Adapter P N 871 233 001 The IP30 does not ship with any of these accessories For more information on these accessories contact your local Intermec sales representative IP30 Handheld RFID Reader User s Guide 7 Chapter 1 Getting Started To charge the IP30 battery e Insert the battery into a slot on the battery charger A fully discharged battery charges to full capacity in approximately 4 hours To install the battery 1 Insert the battery into the IP30 Battery release button 2 Once the battery is in the IP30 push the battery release button and slide the battery in until the battery is secure 8 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started To remove the battery e Push the battery release button on the bottom of the IP30 battery to remove it computer that it is con
13. eating Applications for the IP30 26 You must create an application for the IP30 before it can read and write tags Intermec recommends this general outline for developing your RFID application e Write your application on a development workstation your desktop PC e Install and test the application on your mobile computer Note European regulatory requirements state that a reader operating in the 869 MHz frequency can only operate for 6 minutes every hour The IP30 provides event messages periodically informing the user of the remaining time the reader can be used before this time limit expires For more information see the RFID Resource Kits IP30 Handheld RFID Reader User s Guide Chapter 2 Creating and Using RFID Applications If you do not have an application but want to verify that your IP30 can read and write tags you can download the Intermec demo application from the Intermec web site To download the Intermec RFID demo application 1 Go to www intermec com and choose Support gt Downloads The Download screen appears 2 Select IP30 Handheld RFID Reader from the Downloads list The Downloads page displays all of the downloads available for the IP30 3 Download the installation cab file you need and install it onto your mobile computer For information on how to install applications onto your mobile computer see your mobile computer user s manual Configuring RFID Settings This section explains h
14. een established between the IP30 and the mobile computer The IP30 enters low power mode if there is no host activity after 5 minutes The IP30 will remain Ready to Work as long as the mobile computer maintains a a communications link To determine if the IP30 is ready to work pull the trigger IP30 Handheld RFID Reader User s Guide 5 Chapter 1 Getting Started Understanding the Ports The USB version of the IP30 for the CK61 has two ports located on the IP30 adapter To access these ports you must remove the port cover To remove the port cover e On the bottom of the IP30 adapter remove the port cover by pulling it away from the right side of the IP30 IP30 USB Adapter Port Descriptions Port Description Power Connect a power supply to the CK61 to power and charge the CK61 Use power supply P N 851 065 005 For North America use power supply P N 851 065 105 Note that this does not charge the IP30 To charge the IP30 battery see the next section COM 1 Connect other RS 232 devices such as printers to the CK61 6 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started Using the Battery The IP30 uses the Model AB3 and Model AB19 batteries as a main power source You must use the Model AB19 P N 318 037 001 battery for NI environments where flammable and explosive gases and vapors Warning aY be present burn hazard if it is mistreated Do not disassemble it heat it fl The b
15. en ees 4 About the Intermec Ready to Work Indicator eneen 5 Understanding the Ports eeen eenen eneen 6 Using the Battery cotes oe otro tele dede nee ee teh ien RES 7 Charging and Installing the Battery eneen eneen eneen 7 Attaching thelP30 smar meeten nen Wen be EE EEE 9 Attaching the IP30 to the CN3B or CN3F Mobile Computer 9 Attaching the IP30 to the CN4 Series Mobile Computer 11 Attaching the IP30 to the CK3 Series Mobile Computer 15 Attaching the IP30 to the CK61 Series Mobile Computer 18 Establishing a Connection With the IP30 neen eenen 22 2 Creating and Using RFID Applications 25 RFID Applications and the IP30 nennen n eens 26 Using the RFID Resource Kit eenen een eeen 26 Creating Applications for the IP30 onee eee 26 Configuring REID Seting er aren vennen en ews Wane odode ede einde vibe gwen 27 v IP30 Handheld RFID Reader User s Guide Configuring the BRI Server annen venen en enen enen eneen 28 3 Upgrading and Troubleshooting 29 Upgrading the IP30 Firmware nonnen een enen enen eneen 30 Upgrading the IP30 Firmware Using a Media Card 30 Upgrading the IP30 Using SmartSystems Foundation 31 Calling Intermec Product Support eenen en eneen 32 Troubleshooting the IP30 i540 aca ser ate etiea iy ete AG AS HAL enten et 32 Problems While Working With RFID aen enen eneen 32 Problems With Connectiv
16. ettings on page 27 Attaching the IP30 to the CN4 Series Mobile Computer This section explains how to connect the IP30 to the CN4 using a Bluetooth connection a USB connection or a USB connection connected to the Model AR6 Common Access Card Reader To attach the IP30 to the CN4 1 Remove the CN4 handstrap and insert it into the IP30 handle IP30 Handheld RFID Reader User s Guide 11 Chapter 1 Getting Started 2 Insert the CN4 into the IP30 3 Lock the CN4 into place by lowering it into the IP30 locking bracket 4 Ifyou are using the Bluetooth version of the IP30 go to Establishing a Connection With the IP30 on page 22 Otherwise continue to the next step 5 Connect the USB adapter or the Model AR6 Common Access Card Reader to the IP30 If you are using the USB version of the IP30 a Insert the IP30 USB adapter into the docking connector until it snaps into place 12 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started b Configure the IP30 For help see Configuring RFID Settings on page 27 If the USB adapter has captive screws a Remove the side fasteners from the CN4 by unscrewing the two screws located on the bottom of the CN4 Screw 2 places b Insert the USB adapter and secure it by screwing in the two captive screws IP30 Handheld RFID Reader User s Guide 13 Chapter 1 Getting Started If you are using the AR6 Common Access Card Reader
17. fatermec IP30 Handheld RFID Reader IP30 IP30NI Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2008 2010 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending ii IP30 Handheld RFID Reader User s Guide Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number 006 00
18. grading and Troubleshooting This chapter includes information on upgrading the IP30 and includes these topics Upgrading the IP30 Firmware e Troubleshooting the IP30 e Calling Intermec Product Support Chapter 3 Upgrading and Troubleshooting Upgrading the IP30 Firmware This section explains how to upgrade the IP30 firmware using your mobile computer There are two ways to upgrade your IP30 e Use a media card e Use SmartSystems Foundation You need to download the latest upgrade files from the Intermec web site to your desktop PC Upgrading the IP30 Firmware Using a Media Card To upgrade the IP30 firmware you need e a media card The CN3 uses a miniSD card the CK3 uses a microSD card and the CK61 uses an SD card e amedia card reader optional You can use any file transfer method ActiveSync FTP server and so on to copy the upgrade files to your media card Intermec recommends using a media card reader To upgrade firmware using a media card 1 Make sure you have an active USB or Bluetooth connection with your mobile computer and IP30 For help see Attaching the IP30 on page 9 2 Download the device upgrade cab file from the Intermec web site to your desktop PC 3 Load the upgrade cab file onto the media card 4 Insert the media card into your mobile computer 5 The upgrade cab file will automatically install onto the IP30 30 IP30 Handheld RFID Reader User s Guide
19. he IP30 For help see Configuring RFID Settings on page 27 If you are using the AR7 Common Access Card Reader a Insert the AR7 into the docking connector until it snaps into place b Insert the right angle USB cable into the USB port located on the bottom of the AR7 c Wrap the Velcro strap around the AR7 to secure the USB cable 6 Configure the IP30 For help see Configuring RFID Settings on page 27 IP30 Handheld RFID Reader User s Guide 17 Chapter 1 Getting Started Attaching the IP30 to the CK61 Series Mobile Computer This section explains how to attach the Bluetooth and USB versions of the IP30 to your CK61 Before you attach the IP30 make sure you are using the correct mounting plates CK61 mounting plate CK61ex mounting plate CK61 and CK61ex Mounting Plates To attach the IP30 to the CK61 1 Remove the CK61 handstrap by turning the quarter screw counterclockwise 18 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started 2 Attach the correct mounting plate onto the CK61 and turn the quarter screw or screws clockwise to secure it onto the mobile computer Attaching the CK61 Mounting Plate Attaching the CK61ex Mounting Plate IP30 Handheld RFID Reader User s Guide 19 Chapter 1 Getting Started 3 Lock the CK61 into place by lowering it into the IP30 locking bracket 4 Ifyou are using the Bluetooth version of the IP30 establi
20. ice For help see Configuring RFID Settings on page 27 IP30 Handheld RFID Reader User s Guide 23 Chapter 1 Getting Started 24 IP30 Handheld RFID Reader User s Guide 2 Creating and Using RFID Applications This chapter explains how you can use RFID applications for the IP30 and includes these topics RFID Applications and the IP30 Creating Applications for the IP30 Configuring RFID Settings Configuring the BRI Server Chapter 2 Creating and Using RFID Applications RFID Applications and the IP30 The IP30 communicates with the mobile computer through the Basic Reader Interface BRI Server which can be accessed in the Application Connection screen within Intermec Settings The BRI Server controls the reader by issuing various BRI commands e To configure the BRI Server see Configuring the BRI Server on page 28 e For more information on the BRI see the Basic Reader Interface Programmer s Reference Manual or the Intermec Computer Command Reference Manual Using the RFID Resource Kit The Intermec Developer Library RFID Resource Kits includes Java and NET tools you can use to develop applications that control the reader and data management The resource kit is available as part of the Intermec Developer Library IDL To learn more about the RFID Resource Kit go to www intermec com and choose Products gt Applications and Software gt Development Tools gt Developer Resource Kits Cr
21. ity eneen eee eenen 34 A Specifications se onee ten dos tones S tas EO EASA SSE 35 IP30 S pecitications steat eerder ervan pete UN RCo verdedigen eben 36 REID Sp cifications tv set vereen SR dais SENS PES REE A ded de beeen 36 Port Pin AssionnientSoasberdersern der wa eke ous pe gk sea dee ekeren 37 SerialPort COMI x se e oa aimed ore Sy Meas oh ee Ob bees 37 Adapter Port unt anode itn etat wee Gee ane eee a 38 IP30 Handheld RFID Reader User s Guide vi Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information 8 This section explains how to identify notes that are in this document Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support vii Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose
22. mobile computer user s manual When you have gathered this information call Intermec Product Support at 1 800 755 5505 Troubleshooting the IP30 This section includes a list of problems and possible solutions Problems While Working With RFID Many problems that you may encounter when working with your RFID system can be solved by carefully checking the RFID settings and changing them accordingly For help see Configuring RFID Settings on page 27 If you are still having trouble connecting your IP30 look at the table on the next page for possible solutions 32 IP30 Handheld RFID Reader User s Guide Chapter 3 Upgrading and Troubleshooting Troubleshooting RFID Problems Problem Solution The IP30 is unable to read RFID tags or seems to read tags slowly or inconsistently e The IP30 does not respond to your RFID application Check to see if you have an active Bluetooth or USB connection between your IP30 and mobile computer For help see Establishing a Connection With the IP30 on page 22 To maximize IP30 performance make sure you have chosen the correct tag types for your application For help see Configuring RFID Settings on page 27 Adjust the FIELDSTRENGTH attribute to 26dB For more information on how to adjust this attribute see Configuring RFID Settings on page 27 The IP30 uses a linear antenna It can only read a tag s antenna which is oriented in the same way as the
23. nected to See the mobile computer user s manual for charging options gs Note Charging the IP30 battery does not charge the mobile Attaching the IP30 You can connect the IP30 using a Bluetooth connection a USB connection or a USB connection connected to a common access card reader The IP30 can connect to the following mobile computers e CN3B and CN3F Mobile Computers e CN4 Series Mobile Computers e CK3 Series Mobile Computers e CK61 Series Mobile Computers The next sections describe how to connect the IP30 to your mobile computer Attaching the IP30 to the CN3B or CN3F Mobile Computer This section explains how to connect the IP30 to the CN3 using a Bluetooth connection a USB connection or a USB connection connected to the Model AR6 Common Access Card Reader To attach the IP30 to the CN3 1 Remove the CN3 handstrap and insert it into the IP30 handle IP30 Handheld RFID Reader User s Guide 9 Chapter 1 Getting Started 3 Lock the CN3 into place by lowering it into the IP30 locking bracket 4 Ifyou are using the Bluetooth version of the IP30 go to Establishing a Connection With the IP30 on page 22 Otherwise continue to the next step If you are using the USB version of the IP30 insert the IP30 USB adapter into the docking connector until it snaps into place 10 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started 5 Configure the IP30 For help see Configuring RFID S
24. ow you use Intermec Settings to change the settings for the RFID module in the IP30 As you install and test applications you can configure the RFID settings for the best system performance To change RFID module settings 1 Go to Intermec Settings on your mobile computer 2 For Windows Mobile 5 0 tap RFID gt Reader 1 gt RFID Module The RFID Module screen appears For Windows Mobile 6 1 tap RFID gt Enable Reader Service and select the Enable RFID Service check box For Windows CE tap RFID gt Reader 1 gt RFID Module The RFID Module screen appears IP30 Handheld RFID Reader User s Guide 27 Chapter 2 Creating and Using RFID Applications 3 Change the RFID settings as needed For help see the Basic Reader Interface Programmer s Reference Manual or the Intermec Computer Command Reference Manual 4 Save your settings Configuring the BRI Server The IP30 BRI server handles communications between your application and the RFID module You can configure many settings for the BRI server To configure BRI server settings 1 Go to Intermec Settings on your mobile computer 2 Tap RFID gt Application Connection The BRI application server settings appear 3 Change the BRI application server settings as needed For help see the Basic Reader Interface Programmer s Reference Manual or the Intermec Computer Command Reference Manual 4 Save your settings 28 IP30 Handheld RFID Reader User s Guide 3 Up
25. ported Frequency range Output power 915 MHz 865 867 MHz 869 MHz 19 cm 7 5 in 19 cm 7 5 in 10 1 cm 4 in 43 kg 1 9 Ibs without handheld computer 3 7 V 2400 mA 15 C to 50 C S F to 122 F 30 C to 70 C 22 F to 158 F 10 to 95 EPCglobal Class 1 Gen 2 ISO 18000 6B Fairchild and Phillips ISO 18000 6C Phillips v1 19 865 867 MHz 869 MHz or 915 MHz Maximum 30 dBm 26 dB for use with WWAN connection on the CN4 Maximum 23 dBm Read range typical maximum 915 MHz 865 867 MHz 869 MHz 457 cm 15 ft 198 cm 6 5 ft Write range typical maximum 915 MHz 865 867 MHz 869 MHz 228 cm 7 5 ft 100 cm 3 3 ft IP30 Handheld RFID Reader User s Guide Appendix A Specifications Port Pin Assignments This section describes the port pin assignments for the USB version of the IP30 for the CK61 Serial Port COM1 Pin 1 Pay Pin 9 Serial Port Pin Assignments D 5 Description Active Polarity DCD Receive data RXD High Transmit data TXD High DTR Signal ground DSR RTS CTS 5 0 V up to 500 mA O WAND HA BW N e IP30 Handheld RFID Reader User s Guide 37 Appendix A Specifications Adapter Port Pin1 cr Ground Adapter Port Pin Assignment Pin Description 1 12V 38 IP30 Handheld RFID Reader User s Guide ntermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 260
26. re included e IP30 RFID Handle e Product documentation e Mounting plates for CK3 and CK61 Series Mobile Computers only What You Need To use the IP30 you need these items e Battery Model AB3 or AB19 e Battery charger or dock with power supply e CN3B CN3F CN4 CK3 or CK61 Series Mobile Computer e Acustom application to read and write tags For help see RFID Applications and the IP30 on page 26 You may also need to upgrade your Windows operating system and SmartSystems Platform Bundle SSPB before you can connect the IP30 to your mobile computer Microsoft Windows Mobile and SmartSystems Platform Bundle Versions Needed Mobile Windows Mobile Version Computer CK3 Windows Mobile 6 1 or later CK61 e Windows Mobile 5 0 version 3 21 or later e Windows CE version 5 0 or later CN3B CN3F Windows Mobile 5 0 version 3 21 or later e Windows Mobile 6 1 version 4 41 32 or later CN4 Windows Mobile 6 1 version 4 41 32 or later SmartSystems Platform Bundle Version SSPB version 6 20 or later SSPB version 5 50 or later e SSPB version 5 50 or later for Windows Mobile 5 0 e SSPB version 7 00 36 or later for Windows Mobile 6 1 SSPB version 7 00 36 or later For more information on how to upgrade your Windows operating system and SmartSystems Platform Bundle SSPB see your mobile computer user s manual IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started
27. sh a connection between your mobile computer and the IP30 For help see Establishing a Connection With the IP30 on page 22 5 Connect the USB adapter or the Model ARS Common Access Card Reader to the IP30 If you are using the USB version of the IP30 a Insert the IP30 USB adapter into the docking connector until it snaps into place 20 IP30 Handheld RFID Reader User s Guide Chapter 1 Getting Started b Configure the IP30 For help see Configuring RFID Settings on page 27 If you are using the Model ARS Common Access Card Reader a Insert the ARS into the docking connector until it snaps into place b Insert the right angle USB cable into the USB port located on the bottom of the ARS Wrap the Velcro strap around the ARS to secure the USB cable 6 Configure the IP30 For help see Configuring RFID Settings on page 27 IP30 Handheld RFID Reader User s Guide 21 Chapter 1 Getting Started Establishing a Connection With the IP30 To use the IP30 you must first establish a connection between the IP30 and mobile computer using the Wireless Reader Wizard applet 22 Note The USB version of the IP30 establishes a connection with your mobile computer once the IP30 USB adapter is plugged in For help see Attaching the IP30 on page 9 To connect to the IP30 using the Wireless Reader Wizard 1 N Make sure you have your Bluetooth radio enabled on your mobile computer

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