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administrator`s and spontania user guide

1. N D 3 iPhone Alberto Enrique INFO 10 02 52 Welcome to Spontania Spontania User Guide e Y adw gt spontana 2 X Group Video Call amp Collaboration p 5 User interface The user interface consists of three main sections 1 The upper bar which shows general information about the user and the session O AE User name lf the user is also acting as a moderator the information will be shown after the name on the right AR A General information about the session o Number of participants connected simultaneously o Time passed since the beginning of the session o An i button to view the connection details of the session Session info INFO SESSION Company DIALCOM Sessionid 9963 Phone Number 914842026 DTMF Code 9963 url http www spontania com portal join jsp sessionID 9963 This sample window shows the connection data of a session that allows users phone access functionality only available for advanced versions of Spontania and controls access with a session password 9969 Window controls to minimize maximize and close the application If the user clicks with the mouse on any area of the upper bar not associated with any icon the window of the Spontania application becomes floating Then the user can relocate it on the screen just like any other possible application Spontania User Guide ee 83 gt a
2. Mostrar proceso de actualizaci n de Spontania If automatic installation is not completed please click here to know more about steps to be followed rA 8 Internet Modo protegido desactivado far Q15 v i 2 connection method from an email The participant may receive an email with a link to which Spontania session he she is expected to join Exist two different types of email o The email sent from a session to the invited users Although this email may have been edited by the sender the body of the text should give some brief instructions of how to join the session as well as a password if the Spontania session has been configured to control access via a session password Topic SESION IM 1312961539855 To join the online meeting 1 Go to http www spontania com portal join jsp sessionlD 93767 2 Enter your login and password in case this was needed Session password is 4339 3 Click the button to enter session o The email sent to the administrator when entity is created You can find all moderator data along with all Session Identifiers ID created in the entity Spontania User Guide 22 AIN spontana 2 N Group Video Call amp Collaboration yA Dear customer Thank you very much for your interest and subscription of Spontania VideoMeeting service Hereinafter you can find the most relevant connection information so that your company can start using Spontan
3. 44 PIE EENE E Emm 46 CAB POW 47 OJ 48 Additional OPTIONS EE di 49 d cc 51 A q D UE 51 6 Moderator Interface TEE omo DEM 54 Graz ez Bae EIAS ec duo RN RTT Em 56 Spontania User Guide E A TN spontania n N yA Group Video Call amp Collaboration Servico Man ae Med caia 57 Hand raise Monogenea r E ana 58 Usercon Te Ur ON e TREE 58 Remote monitoring of users connection quality ooccccooocccnncnonacnnnnnanonnnonanonnnnncnnnnnoncnnnnnoninoss 59 crgo CONIC CUON EN 60 AOON TOP HON naaa 60 IU are E Mra Ae Ue A nn 67 7 End tae AA PA Om 71 8 Corporate Instant Messaging oocccocconcnonononononononononononononononnnnononononononcnnnrnnnnnnononanonononcnnncnnnnnnnnnns 72 LVS ei ne a AAPP eo o ZEE e ee 72 e OOO 75 Chat CONVE O inodoro dat UE 81 AA E ates ae en 84 Start SOOM alta 65510 Marni 86 9 MODIE DEVICE m P 87 Lor M es 87 CONE OM PU OCS SS Na ROA 88 MIS ld q e Os gestae cette e e mm 89 BEV SOS 92 Anhex I PollManageme UA lociones 94 EE WED P
4. Email address Submit d Once the attendee fills in the connection data in the tab Attend correctly a last web page will appear that directs the user to the Spontania session automatically after a few seconds The blue progress bar at the botton of the page provides information about the connection process More details can be obtained by clicking on the checkbox with the message Show Spontania updating process Spontania User Guide M 21 SN spontania N SPONTANIA Windows Internet Explorer e Je ls Go E https www spontania com portal newJoin jsp7id 8804 amp name SALA DEMO amp typez M amp fromz S amp pag 2 gt 2 ia x P AVG Secure Search Py Archivo Edici n Ver Favoritos Herramientas Ayuda ole Favoritos E Galeria de Web Slice v Sitios sugeridos v w SPONTANIA m m gt 1 de v P gina y Seguridad v Herramientas v e di Join Spontania click the yellow Information Bar at the top of the page PE Choose Install ActiveX control Wee Fart Too help ta O O 9206 Pu der inthe security warning dialog box that appears click Install rw Y ActiveX Control n Ca om 1 can be use t fle type can potentaly harm software from publishers you trust What s the cao ad po Collaboration Software f If you are installing Spontania for the first time installation process may take a few seconds Please do not close this WEB page
5. Madrid Gemma Navarro Gemma Navarro C A Gemma Navarro sending file to Gemma Navarro Spontania Manual Usuario Wersion5 2 doc 24 8 MB DANOANAMNAMNANAANAN oo we sent Cancel Once the transfer has been completed the file can be opened directly from that window or from the directory set up to store transferred files Gemma Navarro Gemma Mavarro You have received a file from Gemma Navarro What s New Spontania v5 eng pdf Open Open Folder Spontania User Guide 85 o spontana a Group Video Call amp Collaboration A Start Spontania Session The Spontania Instant Messaging application also offers its users a quick and simple way to join a Spontania session Sometimes it may turn out that several users have started a chat conversation but they require a higher level of communication and collaboration in real time than that provided by Instant Messaging In those cases by clicking on the button E the contacts participating in the chat conversation will receive an invitation to start a Spontania video collaboration session 4 Confirmation The users who accept the invitation will be able to view each other talk and collaborate within a Spontania on line video collaboration space Ra rique M zz OE En INFO 10 02 52 Welcome to Spontania The Spontania session will work exactly the sa
6. SSS spontana a Group Video Call amp Collaboration A General Configuration Configuration The button Configuration allows the moderator to know and or modify in real time the general configuration settings thas are set up for a session at administration level By clicking on this button the moderator can see a window similar to the one below User configuration z m Name ALL Cance The available fields in the window are the following e Name shows the non editable value ALL as the values established in the general configuration are applied on all the attendees by default once they enter the session Later it will be explained how to vary a user s individual configuration if required e Hands free an active or non active value will be shown depending on the default configuration set up for the session at administration level The moderator will not generally be able to modify this parameter that is why it is Shown in a non editable field format Spontania User Guide MM 56 O Group Video Call amp Collaboration If the Hands Free modality is active it means that the user will be heard at all moments as long as his her voice service is active see sub paragraph Audio in chapter 4 User Interface If the Hands Free modality is not active it means that the user will only be heard while the CONTROL key is pressed on the keyboard and the v
7. spontania 5 Group Video Call amp Collaboration Sponta BT T LO 32 vn B Alberto A esther pedraza Ay Terry M M Nhana Al 2 The Main Area of the application where the users are displayed the videos of the participants any document or application other participant share or the whiteboard Enrique M Regarding the videos the following information appears under the image of those attendees whose video is on e Username e User role by adding M after the name if the user is acting as a moderator e Audio configuration of the microphone O Speaking O Not speaking without icon O W Audio muted Spontania User Guide M 34 S U N Group Video Call amp Collaboration This main area is designed to select automatically the most appropriate view of the session depending on the number of active videos and on whether the collaboration utilities are being used it also adapts the size and position of the sharing and videos in the screen Even so if the user places the cursor anywhere within the main area several additional buttons will appear at the bottom so that the view configuration can be changed manually The meaning of these buttons is as follows LI E El Changes the viewing format There are four possible formats e Videocollaboration view shows the participants video images simultaneously together with
8. Collaboration BUILD 4 5 0 19 Jul 8 2011 Help xa The button allows the user to access a help web zone for the Spontania application where this user guide is available along with some other guides Indicators Some more icons or indicators appear at the bottom of the screen o Speaking Esther Indicates which users are speaking or transmitting some kind of sound during the session If a user who is not actually speaking appears in the list this means some kind of sound possibly echo or background noice is being produced at his her site because he she is not using headsets or because the sound configuration in his her local PC is not perfectly fine tuned e nec T will appear to indicate that the session is being recorded ima shows the progress in sending or receiving a file while using the file transfer service a Secure Connection All data exchanged during the session will be encrypted to ensure the maximum confidentiality in the communications during the session illi Connection quality This lets the user know about the level of connectivity during the session e lf all the bars appear it means the connectivity is good and the user is viewing the session with the best possible video quality e fthe number of bars decreases or the colour changes to orange it means the user is temporarily receiving with a quality lower than expected due to insufficient network connectivity or PC s processing capacity g
9. the same parameters as before but shown for each participant individually Approximate figures only Spontania User Guide RO Mns Group Video Call amp Collaboration 8 Corporate Instant Messaging Dialcom s Spontania solution also includes an Instant Messaging and Presence service for use by the company employees It is not necessary to have this component installed in the computer to be able to join a Spontania session However it is a simple and user friendly application that adds communication and collaboration functionalities in real time to those already mentioned of Spontania Among the additional functionalities that the Instant Messaging component provides the user with are the following e Maintain live text conversations with other people connected to the application e Know the current availability of the user s contacts e Start Spontania video collaboration sessions in a fast and simple way e Transfer files bidirectionally Installation Like the role of moderator the Instant Messaging sometimes referred to with the acronym M is a functionality which requires specific settings at administration level in the sense that there must be IM user accounts already created at that level so that the users can complete the installation successfully The installation steps are as follows 1 Connect to Spontania main URL and click on the section Access portal which is at the top right
10. videocall Spontania User Guide M amp 4 NS spontania E N p w spontania Group Video Call amp Collaboration yA Invite a user Insert the number or IP address to add This functionality may not be available in the session because it requires the advanced functionality of telephone access in Spontania to have been activated at administration level also Spontania must have been integrated with a call centre IP PBX or telephony gateway o By mail permits the generation of an email template with the connection data to join a Spontania session that the moderator can send to those people he she wants to invite to the session by including their email addresses in the field To of the email The subject and the body of the message can also be edited if the moderator so desires a vH V ua w gt You have been invited to join a Spontania session Mensaje HTML s x Mensaje Insertar Opciones Formato de texto hz IES w 8 _ E AAA o o N S 22 A REmx Libreta de Comprobar a seguimiento Revisi n Nz s A direcciones nombres r 4 ortogr fica Texto b sico Incluir Opciones Topic prueba To join the online meeting 1 Go to httpy www spontania com portal join jsp sessionlD 42255 2 Enter your login and password in case this was needed 3 Click the button to en
11. ORAN e ro eE EF E eter dost ANE E 100 Spontania User Guide m _ _ BH NS spontania E N yA roup Video Call amp Collaboration 1 Introduction What is Spontania Spontania is a unified group video conference and collaboration software application specifically designed for companies It provides a full range of real time communication and collaboration interactive utilities that allow several people from the company or from other collaborating organizations customers suppliers etc to hold meetings receive training work in a team give commercial presentations and remote support etc simultaneously on line in an effective and productive way while reducing expenses It can be used by people from inside or outside the organization who can be based in different locations even abroad via an Internet connection and from common equipments such as PCs Macs iPhones and iPads User Requirements Listed below are the minimum requirements the participants devices must comply with in order to be able to use Spontania a If using a PC or laptop e Intel Centrino Processor with a 1 6 GHz CPU and 2 GB RAM e Operating System Microsoft Windows XP Windows Vista Windows 7 or Windows 8 e Minimun Broadband Internet Connection of 256Kbps 512 Kbps recommended Some Spontania releases allow connectivity in the Intranet e Accessibility to the following communication ports of Spontania platform Note these
12. URL should be sent to moderators created in the entity in order to supply the access to the sessions install the Instant Messaging client or provide the URL to invited users Portal is also a quick link to start a Spontania video meeting session a new tab will be open in the browser English v mA p spontania z i Group Video Call amp Collaboration Attend a meeting Attend a meeting with Spontania Enter the room ID and username Then press Start Session and will automatically access the room SessionlD Username o Start Session gt A Join Spontania from your iPhone or iPhone or Android O Dialcom Networks 2012 All rights reserved Spontania User Guide A fa 2 Da as 2 Organize Session 2 Brochure Spontania Videomeeting Pal Brochure Spontania Classroom Spontania Quick Start Guide hr E Spontania Manual D FAQ e Product Demo peo to the administration gar dC Connect IM 4 17 TN va spontana 2 Group Video Call amp Collaboration yA 3 Spontania Connection Process First connection The first time a user accesses Spontania regardless of the connection procedure chosen among those explained later in this section or if the access is via a PC or a Mac device a page requiring the installation of the Spontania s light plugin will appear Installing Software Spontania Install It is necessary to install the software
13. User Guide 8 Group Video Call 8 Collaboration Group options e Add Contact Group creates a new group to organize the list of contacts e Invite group to conference starts a chat conversation with the contacts in that group e Reserve SPONTANIA room for this group invites the contacts in this group to a Spontania session e Send a file to group sends a file to the contacts in the group e Broadcast message to group sends a unidirectional message to the contacts in the group Contact options e Start a conference starts a chat conversation with the selected contact e Include in an existing conference adds the selected contact to an ongoing chat conversation with other contact s e Invite toa SPONTANIA room invites the selected contact to connect to a session e Auto accept its calls authorizes the automatic connection of the user s computer to a Spontania session when the invitation is sent by the selected IM contact e Send a file sends a file to the selected contact e Rename changes the name with which the user views the contact s name in the Main Panel e View profile lets the user view the personal information of the selected contact e View Client Version enables the user to view the general details of a selected contact s IM application In the Main Panel apart from the connected contacts
14. answered SESSION Spontania session during which the poll was answered USER attendee who answered the poll If the poll requested anonymous answers the value in this field will be Anonymous e OPTIONS gives access to a page containing the definitive poll answers Exit Web Portal All the Web Portal pages contain an icon at the top right that enables the connected user to exit the Web Portal The icon is the following Spontania User Guide 100
15. information about each poll is provided here e LOGO graphic icon associated with the poll e POLLS identifying name of the poll e CREATED BY user who created the poll e N2 QUESTIONS total number of questions contained in the poll e ALL ENTITY availability of the poll for those authorized to act as moderators at administrative level or for some specific areas only e OPTIONS gives information about the actions the user can carry out with the poll L4 Edit poll or i Copy poll la View poll P View poll results Em Delete poll The option of editing the poll is only shown if no answers have been received yet If there are answers this option is replaced by the option of copying the poll in order to maintain the consistency between the received answers and the questions asked The options of edit LF and cancel 7 poll may appear in a light grey colour which indicates that no action is possible on the poll usually because the user is not the creator At the bottom of the web page a utility to help find polls is provided This utility is useful when there are a large number of polls in the list This utility finds those polls of which identifying name i e value in the POLLS field explained above contains the word or fragment of the word the user writes in the cell The search starts by clicking on the search icon amp When the search is finished the new page will not only show
16. or video device the user wants to replace and by selecting the new one from the drop down list In the case of the webcam an additional button called Setup is provided in order to make advance adjustments like brightness contrast etc this displays the settings window associated with the selected video driver Hand Raise The button with the hand is for any participant to request permission to speak during the session It is frequently used in situations like training courses or meetings in which many people are connected and communication via other methods such as chat voice or video is restricted Together with this button to request permission to speak the participant has the possibility of introducing a text message indicating the reason for that request This text will be received and Spontania User Guide 38 spontana 2 X LN yA roup Video Call amp Collaboration viewed by the person acting as a moderator who has the capacity to authorize that participant to speak as explained in section 5 about the moderator Raise hand Insert the comments to raise hand Hi I have a question Cancel Audio Regarding audio there are two different buttons to activate and deactivate the voice transmission microphone and the reproduction of sound from the rest of the participants speaker Activated Deactivated Je Clicking on these two buttons enables the associated de
17. the poll was created by another user Spontania User Guide E 9 02 b adw gt spontana 2 N Group Video Call amp Collaboration Ly View Poll View Poll results Delete Poll Delete Poll not allowed usually because the poll was created by another user gh EP ET E gt More specific details about the creation edition visualization of polls and their results and deleting of polls are given in Annex 1 at the end of this manual Send Poll to participants Once the moderator selects which poll the attendees will be requested to answer the moderator must click on the icon and will then be asked for the last parameters Poll Videocolaboration Systems Send to gemma navarro A E alberto cornejo In this final window the moderator can decide which users will receive the poll or whether he she wants to send it to ALL the attendees to the session The moderator can also set the answers to be anonymous by selecting the option Anonymous otherwise the answers will be received with the name of the participant answering the poll Note the Polling service functionality is only available for those moderator users who have acquired the role after being authenticated as moderators If the moderation function has been received from another moderator i e when the user does not have an account registered at administratio
18. to access a session By clicking on INSTALL button the installation of Spontania software will start automatically The installation procedure following the steps that appear on the screen will take a few seconds depending on the operating system and the browser used In the case of a computer with Microsoft Windows as the operating system and Internet Explorer as the browser the user will have to follow the appropriate steps for the installation of an ActiveX component Do you want to run or save this file a Name spontaniaUpdater_1 0 1 9 exe Type Application 1 29MB C tani Do you want to run this software Name spontaniaUpdater_1 0 1 9 exe Rn J Sw Gra While files from the Intemet can be useful this file type can potentially harm your computer If you do not trust the source do not run or save this software What s the risk le files from the Internet can be useful this file type can potentially harm your computer Only run software from publishers you trust What s the risk 3 Installing Spontania Updater lt lt spontania N Spontania User Guide 48 TN va spontana 2 Group Video Call amp Collaboration yA In the case of working with Mac as the operating system and Safari as the browser the user will have to follow the appropriate steps for the installation of a DMG pack hpockarsaigehaler O1 er a Welcome to the Global Collaboration Exper
19. to share Clicking on Cancel will prevent the sharing being initiated As soon as the user has selected and accepted to start the service the rest of the attendees to the session will be able to see the application and the changes made on it as well as the movements of the mouse All this will take place in the Videocollaboration view in which the participants will be displayed on the left or at the bottom depending on the kind of screen and shared application Spontania User Guide S 40 spontana 2 X NS yA 00 00 13 ontania 5 Group Video Call amp Collaboration INFO 10 12 58 Beineen itoz5Sporaalia PDA Smartphone TCP IP Network dialcom Convergence Server Hablando esther pecraza orenzo fared 01 Client Server Architecture Telephone Phone GSM Phone3G CS IP If the user notices a grill like image in any part of the screen or in the whole sharing area like the one shown below that is because the sharing person has placed another application on top of the shared one The sharing user just has to hide the other application or bring up the shared one so that the other participants can see the full shared image again If the desktop is shared no grill like images are viewed as the authorization is for the whole screen eee X UE RIAS SORES OC OC AX AE Sa NE OO ROS za RR S55 tata aane gt LXX CX X x O
20. Alberto 423 PM Alberto Cornejo Hello how are you S 6 RLG Unified IM Users DIALCOM 35 online Abel Hernandez Alberto Cornejo En l nea Ana Pe a In SPONTANIA call Christian Perez Ausente por inactividad En l nea En l nea cnn Daniel Pellejero Ausente por inactividad Elena Alvarez En linea Elena Pel ez Enrique Dominguez Ausente por inactividad Gemma Nava linea Laura Begu Gn Ausente por inactividad Fn wJ EEEH E T oo Imig Snlanas SPONTANIA powered by dialcom se It is possible to maintain several simultaneous chat conversations with different contacts The user can follow each conversation by clicking on the corresponding tab at the top The contact name on the label of the corresponding conversation will turn red if there are any unread messages pending T im Gemma Navarro Luis EE Gemma Navarro lt chat_pgle conference spontania gt Esther Pedraza has joined the chat Gemma Navarro has joined the chat 3 23 PM Esther Pedraza Hi 3 24 PM Gemma Navarro Hello how are you Spontania User Guide a Lorenzo Flores Garcia Cj 83 RS U N Group Video Call amp Collaboration Finally these are the buttons available on the horizontal bar at the bottom of the chat conversation window E Similar to the previously explained function Invite to a SPONTANIA room Lal Similar to the previously explained funcion S
21. Alberto Cornejo Hello how are you Alberto Cornejo Esther Pedraza Spontania User Guide ooo 28 NS spontania 5 n N A SN spontania 5 Group Video Call amp Collaboration S U N N The following images show the procedure to add several users to a chat conversation if the intention is to create a session with more than two people The first conversation is started by clicking twice on the user s name in the instant messaging Other users are added to the conversation by dragging their icons with the mouse from the main page of the instant messaging to the chat window Zy UnifiediM Esther Pedraza IM ContactsActionsHelp esther pedraza m Alberto Cornejo gt Alberto Cornejo C Online vw lt chat_9r75QQconference spontania gt Esther Pedraza has joined the chat Alberto Cornejo has joined the chat 4 22 PM Esther Pedraza Hello Alberto Y Unified IM Users DIALCOM 35 online 4 23 PM Alberto Cornejo Hello how are you wJ EEEE E TA E Abel Hernandez En linea Alberto Cornejo En linea Ana Pe a In SPONTANIA call Christian Perez En linea cnn Ausente por inactividad Daniel Pellejero Ausente por inactividad Elena Alvarez En linea Elena Pel ez Enrique Dominguez Ausente por inactividad Gemma Na Laura Begu Gn Ausente por inactividad Luie Solanas Fo SPONTANIA powered by dialcom se The selected users w
22. C ON ox PRO NIE pom 2 ARAS ROR RR delet ei RES O RAE is SE LCR OZ gt INFO 10 02 52 Welcome to Spontan a If the user who starts the sharing has a Mac device the complete screen will be shown automatically as notified in the following message Spontania User Guide 5 OOOO tata e ita Sn tet ARIAS n nt oen AaBbCcl AaBbCci AaBkCc AAB T Normal Subt tulo Texto en n Titulo ns tat i Bh enar al Reemplazar lg Seleccionar 41 NS S N NY spontana 2 N Group Video Call amp Collaboration Ly Do you want to share desktop P Aceptar For the person starting the sharing the Spontania application will minimize automatically in his her task bar In its place a small floating bar with the videos of the other participants up to 4 and some additional options will appear Information These other options are STOP Stops the sharing service also by pressing the CTRL and F12 keys simultaneously D ka Shows Spontania main interface and minimizes it again Information Speaking esther N E l E Indicator of notifications to inform the sharing user about who is speaking _Transferprog we Transfer progress indicates when the other participants will be in conditions to view what the sharing user is viewing on his her screen The progress bar will restart eve
23. HE CHAT By default the message will be sent publicly to all the people connected to the session To Alf Spontania also allows the user to exchange private text messages between participants by clicking on the button signalled in the image with a green arrow and by selecting the person the user wants to send the message to The messages written or sent publicly appear in normal text while private ones appear in italics Finally there are two buttons A and A which allow the user to enlarge or reduce the size of the messages written in the chat window Spontania User Guide E BT A Group Video Call amp Collaboration Sound and Video Controls During the session the user will be able to adjust the audio levels of the microphone volume you are heard at as well as the speaker volume you hear using the sound controls shown in the following image In some cases especially if the user is not using headsets these controls could be auto regulated by the application itself in order to avoid the generation of echo during the session The other icon ca allows the live modification of the audio and video devices the user is working with Devices Microphone Micr fono Pro SOLL w Auriculares Dispositivo de High Low ua m Logitech QuickCam Pro 9000 w Setup E Cancel Accept ET d Apply The modification is done by clicking on the icon associated with the sound
24. PECIFYING WITHOUT MODERATOR 1 08 24 23 00 07 44 WITHOUT SPECIFYING WITHOUT MODERATOR 1 08 16 01 00 00 08 WITHOUT SPECIFYING WITHOUT MODERATOR 1 If more detailed information about a specific CDR is required simply click on the session name and a screen similar to the one shown below will appear Spontania User Guide 19 adw gt spontana 2 N Group Video Call amp Collaboration Ly SESSION session 2 1 DATE AND HOUR On 2012 12 11 From 06 16 39 To 08 24 23 AREA SPONTANIA PARTICIPANTS USERDATA CONNECTION DATA USED SERVICES NAME ROL CONNECTION DISCONNECTION TIME 1INFO T chi i m fU oe moderator U 08 16 39 08 24 23 00 07 44 aa al TOTAL TIME 00 07 44 2012 12 11 08 16 39 SESSION STARTED 2012 12 11 08 16 39 Text chat service enabled for user moderator 2012 12 11 08 16 39 Voice service enabled for user moderator 2012 12 11 08 16 39 Video service enabled for user moderator CHAT 2012 12 11 08 16 39 User moderator connected 2012 12 11 08 24 23 User moderator disconnected 2012 12 11 08 24 23 Text chat service disabled for user moderator 2012 12 11 08 24 23 Voice service disabled for user moderator 2012 12 11 08 24 23 Video service disabled for user moderator As in the Logged In Option the information that appears here is divided into two parts The first includes data related to the session name number of participants date and time moderator area to which the session
25. RAS A spontania Group Video Call amp Collaboration yA ADMINISTRATOR S AND SPONTANIA USER GUIDE Version 5 2 Dialcom Networks S L January 2013 Group Video Call 8 Collaboration Index 1 NOFOZECHOMA A bz ot or pa i aka aa 4 Whatis Spontania sanas dada 4 User ec UI MEMES na m 4 2 Administration SUNS si A 6 Clo M 9 sue gp 11 og e EE eee 17 3 Spontarid Connection PROCESS sens dps EO Eon Uu patas Rue Ri 18 EWES COMMIS CN ON ai 18 Enter SOON Lala SESSION RTT MER UI 19 4 Before completing the connection to a session ccccconcccnncnnncnnnonnnocnnnnnanonnnnnnnonononnnrononanonnnonanonnnnos 26 Diog arera e o E O H 27 MIECO e PP e zo CE OR N ETE 29 Senis uc arar 30 5 S game A ue O O E RER SOA 33 A A Pe A EEE OO A A 37 SOUNO ANA Vide Controls adas za 38 Belo ce 38 om 39 A P 39 ABBNCOHOD S DS IB US A e o OO AA 40 o UE O M 42 NIT CCG A Cll c
26. S 60 AIN spontana 2 Group Video Call amp Collaboration yA e WMV Windows Media Video format only available if the moderator is connected from a Windows computer This permits the recording of the session in a more standard format so that later it can be played back using common multimedia applications This format is used to record video conference sessions without collaboration The application sharing may be registered although the quality of it in the recording would not be optimal as it is a format aimed at recording video and audio not shared data When the recording function is in progress a pilot appears on the participants user interface informing them that the session is being recorded EE a If this indicator appears without the moderator having activated any of the local recording formats this means that the recording of the session and its automatic storing in the server platform has been set up at administration level only available in advanced Spontania versions Word request This is an advanced moderator option to manage the turns to speak efficiently when the number of pending requests is high The pop up window provides the moderator with the list of attendees who have requested permission to speak and are awaiting an answer as well as the exact time when the requests were made and the order in the queue gemma navarro 11 11 31 Polling service within a sessi
27. User Guide S 66 SN spontana E yA ANN spontana s X Group Video Call amp Collaboration yA o Voice modality of rotation in which the video of those participants who are sending audio to the session is activated and the video of those who have stopped sending audio is deactivated In both cases there is a small time lapse before Spontania activates or deactivates the video once the user begins or finishes speaking The Maximum simultaneous videos cannot be exceeded regardless of the number of people speaking o You can change here video settings per users this allows the moderator to define the settings that will be assigned by default to each user concerning the rotation There are 3 possibilities they can be viewed by placing the cursor on any participant and clicking on the left button of the mouse gt Auto value by default The user does not have any special settings concerning rotation gt Always on that user s video will remain active all the time during the rotation of videos gt Always off the participant s video will remain inactive all the time during the rotation of videos e Views in addition to all the differente modalities of viewing that can be selected with this option the moderador also has the possibility of setting up the view for all the participants during the session signalled with a green arrow in the fol
28. Video Call amp Collaboration A When the user recovers minimum network connectivity he she will be reconnected to the session automatically without any manual action Spontania User Guide ao 53 Group Video Call 8 Collaboration 6 Moderator Interface The moderator is an advanced role in the Spontania solution which provides the participant who holds it with additional privileges for the management of the session while this is taking place The user acting as a moderator will be able to carry out the same functions as any other participant together with some more advanced ones through which he she will be able to moderate or manage the session according to his her own judgement This means that the moderator will have the capacity to perform all the functions explained so far in this guide plus some additional ones This moderator role is assigned at administration level The advanced functions the moderator can carry out during the session are the following ones e Determine whether the session is managed only by the moderator or if the final participants can manage the session themselves self managed e Control the active status of the communication and collaboration services for all the attendees e Control the viewing format for the session e Manage the turns to speak e Change the predefined configuration of video and sharing quality either for certain users or for all of them e Activate the audio configuratio
29. added in the page associated with that poll The information fields concerning the results of a request to complete a poll are the following DATE day and time when the poll was sent to the attendees AREA group the Spontania session belongs to in which the poll was used SESSION Spontania session where the poll was used N2 RESULTS number of attendees to the session who filled in the poll OPTIONS details the possible actions the user can carry out on the answers T View answers in web format ER Delete answers 11M Download answers in XML format Download answers in CSV format Es If the user wants to view the pool results in a web page once the icon above is clicked the answers will be presented as follows Spontania User Guide S 99 DO A ms spontania Group Video Call amp Collaboration Group Video Call amp Collaboration df py 2 Esther Pedraza DIALCOM The poll can be looked at and used by all user of entity DATE AREA SESSION USER OPTIONS 12 07 2010 11 40 SPONTANIA VIU 01Merlyx ig 12 07 2010 11 40 SPONTANIA VIU Bakieva M F 12 07 2010 11 40 SPONTANIA VIU Elies Fuster F The answers received during the session are itemized line by line indicating the following information DATE day and time when the attendees answered the questions AREA group the Spontania session belongs to during which the poll was
30. anonymous Videocolaboration Systems 1 Fluid and Voice quality Additional Options In the Control Panel there is also a button to display a menu of additional options These other options are as follows e Raise hand same as the option previously explained to request permission to speak e Send media file this allows the user to show the participants video files during the session With this option the camera s image and the microphone s audio are temporarily substituted by the video and sound from the selected multimedia file supported file formats avi mpg wmv mov flv as long as the transmitting PC has the corresponding video and audio codecs installed The camera and the microphone icons must be active so that remote visualization and audio are Spontania User Guide 49 SSN spontana 2 X Group Video Call amp Collaboration yA possible also the user s hands free option must be active or the user keeps pressing the CTRL key If the file has sound the voice of the participant cannot be heard until the video stops being played which can be done from the same Send media file option View this option leads to a sub menu with the option If the user clicks on this a window opens where the user can select the possible views that can be activated for videos as well as for application sharing Some of them may be disable
31. arts which are described in this sub paragraph 1st Window Controls E a UnifiedlM Esther um This zone shows the IM name with which the user has connected to the application Likewise the window controls allow the user to carry out the normal actions of minimizing maximizing and closing the application window 2nd Tool bar M Contacts Actions Help The tool bar classifies the functionalities available for Instant Messaging in several menus a IM Menu Spontania User Guide T 9 JJ A NY spontana 2 N Group Video Call amp Collaboration Ly Preferences i Edit My Profile Log out Exit e Preferences presents a wide range of configuration and customization options gathered in different categories These categories are the following Chat General settings for the chat spell check chat history Po Group Chat Settings for groups of chat E Login Application access settings This is the category where the user can establish the automatic start up of Instant Messaging when the computer is turned on 4 File Transfer Preferences for file transfer Sounds Selection of sounds heard to notify users about certain events or the reception of messages Appearance Customizing the application s graphic resources emoticons text avatar Notifications Configuration of the application s behaviour in response to certain eve
32. belongs etc By clicking on the Next button documents attached to the session can be viewed The second part includes information related to participating users their connection times connection duration number of times they reconnected and the services used The role that each user played within the session will appear next to his or her name with U standing for user and M for moderator The names that appear here to identify users are those provided by the users when connecting to the session Data also appears about the date and time of connection and each user s duration in the session There is also available an information icon that when clicked will provide further information about the user including operating system URL via which the connection was made browser used and IP address as illustrated below e 4 Type of connection PC Host Na info available Url connection No info available System information No info available Private IP 192 168 1 93 Public IP 192 168 1 93 Port o INFO Documentation Option Spontania User Guide T WJ nw spontania N Group Video Call amp Collaboration yA Information related to Spontania is available in PDF format Documentation includes the Web Administrator s Manual this document Moderator s Manual and User s Manual Portal The URL used to access to the Web Portal is displayed This
33. ction in the browser Spontania User Guide N IMS NY spontana 2 N Group Video Call amp Collaboration Ly instance from where co browsing service is being assisted such as visiting a new web page will make the other participants browser download the content to which they are being redirected This service differs from sharing because it does not involve showing a user s local browser to the others on the contrary the users have their own browser to view the web contents they are redirected to That is why the web page shown in each participant s browser may vary depending on the content the local security configuration established in the browser etc Polls On line polls are another collaboration functionality Spontania offers These can be used to sound out opinions and collect information from some or all of the attendees in a session about the topics discussed and reflected in a particular poll In the event that a participant is requested to fill in a poll or survey the following informative window will appear beforehand Spontania You have a poll available Do you o want to answer it Once the participant accepts the request the content of the poll to be filled in will appear in a web page Spontania User Guide a 48 O spontana a Group Video Call amp Collaboration p spontania z roup Video Call amp Collaboration Fill poll
34. d depending on the current ongoing services or if the moderator has made all users view the session in a specific way which is explained in section 5 Configure devices Skip Wizard Settings this option displays a submenu with 3 options Y Nofetons Configure Devices is the same as clicking on the button of Sound and Video Controls e Skip Wizard allows the user to reactivate the possibility of doing the test when connecting or to disable it for future connections Note Only available in Windows versions Languages this option is shown if the administrator has enabled the audio translation functionality If this is the case the participant will be allowed to select the language which he she would like to listen and speak in during the session Notifications enables or disables the visualization of brief messages that pop up at the bottom right of the screen for a few seconds to provide information about the activation deactivation of services the connection disconnection of users during the session the temporary situation of lower quality video reception ABM etc Event notification Service Enabled Video Service Disabled Video Spontania User Guide MM M roup Video Call amp Collaboration e About gives information about the Spontania client version in use About spontania G Group Video Call amp
35. e as shown above including several graphic utility buttons to enable them to collaborate Spontania User Guide 44 gt Group Video Call 8 Collaboration Brush draws the line traced by the mouse while the left button of the mouse is pressed Line pressing the left mouse button indicates the starting point of the line Keeping this button pressed the user decides the length of the line and by releasing it sets the other extreme of the line Circular a click on the left mouse button sets the position of one of the vertices of a fictitious rectangle within which the circular form can be drawn Keeping the left mouse button pressed sets the shape and size of the figure On releasing the button the final form of the figure will remain m Rectangle the explanation for the previous button is also valid here but in this case to draw a rectangular figure kl Text allows the user to insert text on the whiteboard A click on the left button sets the position of the message of the first character on the whiteboard and activates the text writing Until the user presses the ENTER key on his her keyboard the message will not appear on the whiteboard and will not be seen by the other participants Up to that moment the user will be able to select a new position for the text by clicking on the left button again EJ Text options This only works if the option Text is active In that case it w
36. e le ha escrito un mensaje en el chat p blico o privado Finalizar la sesi n Cuando el usuario desee desconectar Spontania Mobile de la sesi n en curso debe proceder de forma an loga a otras aplicaciones en iPhones o iTunes seleccionando el listado de aplicaciones arrancadas y With this format the viewing of videos is temporarily disabled in the mobile device to concentrate on the view of the shared document application or desktop The user can use the zoom utility common in iPhone and iPad terminals to zoom in or out of the image of the shared resource shown on the screen In addition in both viewing modalities there are two more icons on the top right hand side of the screen Button to activate and deactivate audio video same as the one explained for the Control Panel Notification that another participant has written a chat message for the user public or private End session To exit the ongoing Spontania session the user must proceed in the same way as when other applications are closed in iPhones or iPads The user must select the Spontania Mobile application from the list of applications in process Spontania User Guide 92 AN spontania Group Video Call amp Collaboration N o Spontania Clock Settings Spontania User Guide Eq K AAK2 gt gt SSS spontana a Group Video Call amp Collaboration A Annex 1 Poll Management Only
37. e user will notice that the new poll appears in the list of polls even though it will have a O value in the field N2 QUESTIONS which corresponds to the following step to be carried out To start creating questions also to edit or delete them once created the user must select the icon L7 associated with the poll to be edited in the the poll list page Spontania User Guide RT 96 spontana 2 X ERN va A nw spontania N Group Video Call amp Collaboration p Clicking on this icon will display the general parameters configured in the first step that can be edited and saved by clicking on the button Modify Poll together with a new section at the bottom of the page for adding questions spontania N gt p A amp 2 Esther Pedraza DIALCOM 9 without logo with logo Home Polls Edit poll Poll Name Videocolaboration Systems The poll does not have logo Only gif jpg jpeg or png images are accepted 1MB Custom Logo Examinar Default configuration The poll can be looked at and used by all user of entity DIALCOM QUESTION QUESTION S TYPE Fluid and Voice quality i Video Quality Collaboration Services E Explain your experience in this session Dialcom Networks 2011 All rights reserved A list of the questions currently included in the poll is displayed in the lower part The in
38. end a file Send desktop photo this captures a screenshot of the user s desktop and sends it to the conversation contact by means of an image file transfer m Shows the list of emoticons available to be used in the chat conversation v Sends a stay alert signal or buzz which causes a vibration on the chat conversation window of the other party File Transfer One of the features available in the Spontania Instant Messaging component is the possibility to transfer files This functionality can be started both from the menu Actions located in Spontania IM main interface and from an active chat conference window by clicking on the button El The transfer can be made to one contact or several at the same time The user starting this functionality is asked to indicate precisely which file he she wants to transfer When the user has searched and selected the file a notification window appears on the recipients screen to authorize the transfer t File Transfer The user sending the file as well as the users receiving it can follow the progress of the transfer in a window similar to the chat conversation one on whose label appears the name of the user or users receiving or sending the file Spontania User Guide MM 84 spontana 2 X SN yA SSS spontana X Group Video Call amp Collaboration Pp Ld Tm Gemma Navarro
39. er Bd spontania GO 9 rro e Jen e spontania com portal newJoin sp id 88048mam Archivo Edici n Ver Favoritos Herramientas Ayuda e SALA DEMO amp type M amp from S amp pag 2 a z e x P AVG Secure Search pr oly Favoritos W Galeria de Web Slice v Sitios sugeridos v SPONTANIA tea gt 3 dh y P gina Seguridad y Herramientas v v xs Join Spontania Click the yellow Information Bar at the top of the page Choose Install ActiveX control inthe security warning dialog box that appears click Install mad aid e e 1 can be use tu Me type can ootentaly harm 3 software from publishers you trust E p nified Collaboration Software z 1f you are installing Spontania for the first time installation process may take a few seconds Please do not close this WEB page Mostrar proceso de actualizaci n de Spontania If automatic installation is not completed please click here to know more about steps to be followed A Listo Internet Modo protegido desactivado far Au 5 The Instant Messaging application starts from the authentication window so the user can type the authenticaton data received from the administrator this step may be carried out automatically mm Unif fiediN spontania Unified Collaberatson Salf u esther pedraza Preferences Advanced Connection Preferences Proxy O Use Proxy Server User
40. ermissions of Spontania plugin If using an iPhone or iPad Supported models iPhone3GS iPhone4 iPhone4S iPod iTouch iPad iPad2 and iPad3 Operating System iOS 4 2 or higher Software downloaded from iTunes in the Apple Store If using an Android From Android2 2 Processors that support ARMv7 and compatible Spontania User Guide a spontana 2 N TN Ly SN spontania s N Group Video Call amp Collaboration yA 2 Administration guide To gain access to administration you must enter the URL provided by Dialcom Networks into any internet browser English spontania Video Call amp Collaboration Attend a meeting Attend a meeting with Spontania Enter the room ID and username Then press Start Session and will i i kinie aE Aa A Brochure Spontania Videomeeting 2 Brochure Spontania Classroom SessionID dL Spontania Quick Start Guide o Pal Spontania Manual FAQ a Product Demo a Start Session Go to the administration Connect IM gt Google play A Join Spontania from your iPhone or iPhone or Android Once located on the right page press the button Go to the administration and a new website will be shown Spontania User Guide hf daB Group Video Call amp Collaboration Managing your Room Managing your Spontania Room Enter the room ID username and password provided in the welcome email Then press Manage you
41. ers must be Question with predefined answers mewes O As many answer blocks will be activated as the number of optional answers the user selects in Answers Number field The answer can be text or image depending on the tab selected for the answer Once the form has been filled in the user must click on the button Create question at the bottom of the page to add the question to the poll By repeating the same procedure for each question the user wants to include the poll will be completed and ready to be used in Spontania sessions Spontania User Guide m 9S8 spontania s N SN p Group Video Call amp Collaboration Viewing Results Es The user can find out the poll results selecting the icon that displays the poll list associated with the poll in the web page The results are presented in the following format spontana a spontania gt 2 pontania w y Home Polls Show poll results Esther Pedraza Probando Encuestas The poll can be looked at and used by all user of entity DATE AREA SESSION No RESULTS OPTIONS 2010 07 12 09 30 09 SPONTANIA VIU 14 EF Bm 2010 07 12 09 02 51 SPONTANIA VIU 2 e y 2010 09 20 18 53 27 AREA IM SESION IM 1285001550740 1 e y 2010 06 29 11 30 12 AREA IM SESION IM 1277803784085 1 e y Dialcom Networks 2011 All rights reserved Every time a user sends a poll to the attendees of a Spontania session a new line is
42. esources available on the Internet or even in the Intranet to which the user has access to the other participants Available Disable F A This service works as follows when the user activates the service the browser Internet Explorer will open in the predefined home page From that moment on the content of the web pages the user is browsing locally will be transmitted and visualized in an Internet Explorer navigator that will open in the other attendees PCs within a few seconds The instance of the browser where the contents of the co browsing service are shown will be recognizable because it will have a window title starting with Dialcom and because some of its usual functionalities will be limited such as the address bar navigation controls etc so that the user can concentrate on the web content he she is being redirected to Product Video Contact Us Site Map search gt n English Espa ol Deutsch dialcom Making Video Cellaboration Happen LaEmpresa Productos Soluciones Soporte Recursos Partners Cont ctenos Software Spontania de Colaboraci n Unificada Spontania es una completa aplicaci n de software de colaboraci n para empresas Aprenda c mo con un simple clic del rat n puede activar capacidades multiparte multimodo de voz v deo y de intercambio de datos con cualquier usuario en cualquier parte y con cualquier dispositivo Casos de Exito Gartner bankinter Spontania en el Ma
43. ested permission to speak Text capability to send text comments Voice capability to be heard Video transmission of one s video image Share documents applications or desktop Remote control Interactive whiteboard service File Transfer Co browsing b ROWS Type of device used Microsoft Windows PC laptop Mac Telephone or video conference equipment Only in advanced versions iPhone iPad The ticked boxes indicate the services currently in use by each participant Spontania User Guide 36 adw gt spontana 2 X Group Video Call amp Collaboration p Each participant individually can activate or deactivate these services by means of the buttons in the control panel shown below How each one of these services functions is described in more detail in the following sub paragrahs In some cases the participant may notice that most of these buttons are not visible and only those shown in the image below are displayed This happens when it has been decided that the session will be fully managed by a moderator The role of the moderator will be explained in detail later on Text Chat To send a text message while the session is in progress the user only has to type the text on the line pointed as Writing Area in the image below and then press the ENTER key of the keyboard or click on Send SELECT WHO RECEIVES CHAT INFO 10 41 20 Welcome to Spontania READ T
44. esting input device Micr fono Dispositivo de v 9 Input detected for this device Input detected for this device Press Check Recording and read aloud the following text vice in order to check that the Press Check Recording and read aloud the following text The wizard is recording m ice in order to check that the When all the steps have been completed insofar as the user has heard his her voice correctly and with the adecuate quality and volumen the part of the test concerning the audio can be concluded Spontania User Guide E 9B NS spontana n N p adw gt spontana 2 X Group Video Call amp Collaboration p Sound devices configured correctly The Sound Test was completed successfully You can configure the audio devices from the application settings menu Selected devices Continue ER c X If the user is not satisfied with the sound this microphone test can be repeated until the user considers the microphone has been selected and adjusted correctly If the PC has no microphone or the recording test has not been perfomed successfully the other participants will not be able to hear the user during the session Video Test The following is the video test which requires a webcam or similar to be connected to the PC Welcome to the Video Wizard Service Please check that y
45. etting overloaded By clicking on this icon the user will be able to see the network traffic consumed by the Spontania solution in detail on his her local PC for receiving as well as for sending unit of measurement kilobits per second Spontania User Guide E BA o spontana 2 SN Ly uw spontania N Group Video Call amp Collaboration p J12K As the graphic shows Spontania monitors the incoming as well as the outgoing network consumption of the PC If the consumption were higher than the available network connectivity the user would receive a notification similar to the one below varying the state of the connection quality icon ABM quality 150 kbps and 10 fps UNE During the time interval with insufficient network connectivity the user could receive video quality lower that the usual one in Spontania and the number of videos may be reduced to a maximum of 4 If the network connectivity decreased drastically to a minimum of a few Kbps or reduces to zero i e network disconnection the Spontania application would inform the user about this situation with the following message A 00 00 25 Y j Connection lost Wait meanwhile app tries to connect INFO 18 50 20 Welcome to Spontania r CN 8 O Spontania User Guide E Be SN spontana 2 N Group
46. f services etc The button to set up local services is at the top right of this area With this button the user can activate or deactivate the video emission and the audio emission reception in the device during the session INFO 18 45 37 Welcome to Spontania INFO 18 45 37 Audio service stopped INFO 18 45 37 Video service stopped INFO 18 45 37 Audio service started INFO 18 47 18 Video service started Za User Alberto iPhone Raul Segovia e Acentral bar to write text messages to the participants only public messages as it is not possible to send private messages from an iPhone or iPad Spontania User Guide S 90 adw va spontana z N roup Video Call amp Collaboration yA e Finally the lower part shows the list of participants connected to the session Likewise it gives information about the status of the communication and collaboration services and who has the role of moderator 2nd interface Work Area This is the equivalent of the Main Area for Spontania Windows and Mac application see section 4 of this guide The Work Area offers two viewing formats a Video conference view format used while the application sharing service has not been initiated Up to 4 videos of participants whose video service is active can be viewed in this format as well as the local video transmitted to the other participants from the iPhone or iPad visualized in a smaller window at t
47. formation fields shown for each question are e N2 QUESTION position in which the questions will be presented e QUESTION exact content of the question e QUESTIONS TYPE type established for the question There are 3 types o Free answer poll recipients will be able to write their own answers o One choice the question only admits one answer from a list of options o Multiple choice the question admits multiple answers from a list of options e N ANSWERS number of available options from which a question must be chosen e OPTIONS actions the user can carry out with the question Edit question PJ Cancel question Spontania User Guide I BT A Group Video Call amp Collaboration Clicking on the button New Question located at the bottom right opens a form for creating a new question spontania gt EE MAU MM Group Video Call amp Collaboration w gt A Las 2 Hume Pulls MNew ques lu Esther Pedraza MAI COM Dialcom Networks 2011 All rights reserved At the top of the form the user must fill in the question fields that will later correspond to that particular question in the poll page Question Question Type PUES Answers Number Only gif jpg jpeg or png images are accepted 1MB The rest of the form allows the user to add the possible answers to the question In order to prepare the additional fields the answ
48. g the previous code This action ensures that any participants that may have previously connected to that Spontania virtual session will not be able to enter the session again unless they receive the new code link Spontania User Guide 0 SN spontana z4 Group Video Call amp Collaboration A After using this button the moderator will notice that the SessionID value shown in the Launcher has automatically changed Likewise the button will remain disabled until the moderator uses the new code to access the session Spontania User Guide FeSO adw gt spontana 2 N Group Video Call amp Collaboration yA 6 Invite by mail Invite by mail This option allows the moderator to generate an email template with the connection details to access the Spontania session identified by the new SessionID viewed in the Launcher without having to enter the session and use the similar option Invite from the menu of additional options PA Start Session By clicking on this button the user connects to the session identified by SessionID as a moderator without having to enter through the Spontania web portal Spontania User Guide M 70 uw spontana N Group Video Call amp Collaboration p 7 End the session To finish the session the user simply has to click on the icon loca
49. ge allows the unidirectional broadcast of a message to all the contacts or to a selected group of them These contacts will see the message as soon as they are connected e Invite to a SPONTANIA room lets the user start a Spontania session with the selected contacts e Send a file transfers the file to the selected contacts e Languages changes the language of the application interface d Help Menu User Guide i About e User Guide opens the electronic guide of the Instant Messaging application e About shows the general information about the version of Spontania Instant Messaging 3rd Status Bar esther pedraza Online On the Status Bar the user can easily modify the presence information the other contacts have about that user The user only has to click on the icon and select the new status he she wants to have The following are the possible status Spontania User Guide mr 558 JB NY spontana 2 N Group Video Call amp Collaboration Ly amp Free To Chat Online Away amp Extended Away e On The Phone amp Do Not Disturb Set status message Edit custom status messages When a new status is selected the change is applied graphically to both the Status Bar and the application icon in the system tray UnfiedM ES lt DE dd 20 39 Likewise the re
50. gic t Ze gt 300 Increment en un 35 su Quadrant 10 de b AS sS ae ratio de cierre de Gartner aUanzn2 2s operaciones y un 85 la Spontania es colaboraci n en tiempo CYTED real para cualquier Sistema inteligente de transporte satisfacci n de sus clientes con Spontania Conozca m s gt z usuario en cualquier Proyecto enmarcado en el Spontania y barcelona world race lugar desde cualquier 29 dispositivo Sin PED AINE Ix Dialcom sponsor oficial en la barcelona world race Procedimiento dentro de la 2010 2011 Spontania es la soluci n elegida para la convocatoria de ayudas I D retrasmisi n en tiempo real de eventos nauticos en alta mar ver m s necesidad de suscripciones ni costosas instalaciones Accion Estrat gia de Conozca m s gt Telecomunicaciones y Sociedad de la Informaci n we Osakidetza N mero de expediente TSI Barcelona World Race Feb 5 Estrella Damm 020410 2009 26 Pepe the Third and Pepe the Fourth Leer m s Conozca m s gt Internet Modo protegido desactivado fa y amp 100 As it is the users individual browser each participant will be able to interact on it at any moment and select any of the available links or perform local actions on any forms or buttons that may be found within the guided web pages without the other users noticing these actions or any alteration in their browsers Only if the person who has activated the service carries out an a
51. h the General Properties option the administrator can view the general properties of the entity as well as the configuration of all services and features available GENERAL PROPERTIES Name of company MTN Name of connection MTN Fiscal number Contact Person irene cebrian Email irene cebrian amp dialcom com Recording sessions Voice Video Calls a SPONTANIA PROPERTIES Spontania licenses PDA module H323 module SIP module Mobile module Accessibility module ABM module Multicast Satellite Outlook Plugin LCS Bridge OCS Bridge Mac Polls 4 a a a IM PROPERTIES IM Licenses P2P PDA module Mobile module Qutlook Plugin 10 AVAILABLE SERVICES TEXT VOICE APPLICATION SHARING REMOTE CONTROL CO BROWSING FILE TRANSFERING WHITEBOARD VIDEO a a a a a a P a PERSONALIZED VALUES AUDIO Free hands ACTIVE Predefined quality of video SATELITE VIDEO Maximum quality of video SATELITE Maximum number of videos MAX APPLICATION Predefined application sharing quality ADSL Maximum application sharing quality MAX By selecting Spontania download page it is possible to modify the web that appears while the PC client is downloading Join Spontania Click the yellow Information Bar at the top of the page Choose Install ActiveX control In the security warning dialog box that appears click Install 3 ering mp Woki w Mironanii O d Ves Fuertes os p Qu O 2 BO wma de bes Y Install ActiveX Control What s the Rick EMT e nt ca
52. haring will stop if the application s owner presses the button already explained in the sharing service Whiteboard Note the whiteboard service is not available in the Spontania version for Mac This means users with Windows computers connected to the session can use this function but Mac users will not see it The whiteboard is another collaboration service available with Spontania By means of the whiteboard it is possible to provide one or several participants with a temporary graphic space so that they can draw or take notes on a new canvas or on a previous image Available Disabled There are two differente ways to activate the Whiteboard service e New Whiteboard Mode is started on a board with a white background canvas This modality is activated when a user presses the whiteboard button without the application sharing service being active e Revision Mode the whiteboard starts on a previous image taken from a document application or the desktop that another user is sharing This modality is activated when the whiteboard is initiated by the moderator with the sharing service active Then the sharing will be paused ENORMA 2 BNORMA3 UNA ZN 5 ENS ON7 ENS ONS BNORMA 13 Veracidad BN 15 DN 18 BN 19 BN 20 2N 21 BN 22 INFO 10 02 52 Welcome to Spantama The users who have activated the interaction with the whiteboard will have a vertical bar availabl
53. he bottom Note the 4 video images shown are those that have been active longest during the session Note the video transmission functionality is only available from the iPhone4 and iPad2 models a EN The view is automatically adjusted to the horizontal or vertical position of the device b Presentation view format used when a participant has started sharing documents applications or the desktop with the rest of the users connected Spontania User Guide E 941 ay spontania 5 Group Video Call amp Collaboration S U N Spontania Manual Usuario Spontania_Alb2 Modo de compatibilidad Microsoft Word E iom Calibri ca PAE TE E IPTE AaBbCcD AaBbca AABI 1 Ai JA a ZEE I EM ac ucz uno mcs ABIT A BE Pesar A copiartormato MX abe x Ar A e amis E tress roma suero teen muo mur e TUTTI E ds z sure we muo f mo Praa TN mme Estilos Pareto LL Peenise sake 4 7 zam w spontana 7 spontania gt EE Bot n para activar o desactivar audio y video id ntico al de explicado para el Panel de Control Group Video Call amp Collaboration a Notificaci n de que alg n participante le ha escrito un mensaje en el chat p blico o privado inalizar la sesi n 3 Bot n para activar o desactivar audio y video id ntico al de explicado para el Panel de Control Ea Notificaci n de que alg n participant
54. hone or iPad browser by clicking directly on the link User Interface Once the user has joined the session the Spontania Mobile application is divided into two main user interfaces described in the sub paragraph It is possible to go from one interface to the other either by dragging the window from right to left or vice versa on the touch screen of the iPhone or iPad 1st interface Control Panel As can be deduced by the name this user interface is the equivalent of the Control Panel in the Spontania application for Windows or Mac systems The Control Panel layout both in horizontal and vertical position is the following Spontania User Guide S Ig O spontania n N p ay spontania 5 N Group Video Call amp Collaboration INFO 18 45 37 Welcome to Spontania INFO 18 45 37 Audio service stopped INFO 18 45 37 Video service stopped INFO 18 45 37 Audio service started INFO 18 45 37 Welcome to Spontania INFO 18 45 37 Audio service stopped INFO 18 45 37 Video service stopped INFO 18 45 37 Audio service started zi OSET o 9 m f User Alberto iPhone M M Alberto iPhone Raul Segovia o Raul Segovia This consists of several areas e The upper area is where the chat messages exchanged privately or publicly during the session can be viewed as well as the notifications related to general events in the session activation and deactivation o
55. ia 2 Go to your Spontanla room ga Product Demo eSessionID number 71126 eDefault moderator s access data access through Manage tab moderator jokgvyntq1 Rest of participants access data access through Attend tab Just a name no password is required eData access iPad and iPhone and Android Server integration spontania com SessionID 71126 User just a name no password is required requires Spontania Mobile application downloaded from Apple Store the download is free from Apple Store or Google Play A Session ID will appear by default If you wish to access to a different session it will be enough with change the number and with insert the new one 3 connection method from Spontania Instant Messaging It is possible and simple to receive or send to any connected contact a spontaneous request to join a new or ongoing Spontania session via the instant messaging and presence application included in the Spontania solution There are two ways to initiate a connection request to a Spontania session from this messaging component o One of them involves starting the session in an empty room the user simply displays the window of the instant messaging application that offers the connected contact list and without starting a chat conversation with anybody clicks on the Spontania logo that appears top right Spontania User Guide E 23 O Group Video Call 8 Collaborat
56. icrophone are plugged in correctly and that mute is not set for your microphone spontania 5 O S U N roup Video Call 8 Collaboration that appear as the test 1 Speakers If the option Manual Select Device is chosen a list of the available audio devices in the PC will appear The user can also select the option Auto Detect and t the appropriate sound device to be audio tested PUTO wizaru SLC 1 2 AA A ound playing Select manually the Audio Device that you want to be used or let the application choose it for you by clicking on Auto Detect Manual Select Device Auriculares Dispositivo de H Once this device has been selected a short voiceover will be reproduced wh he application will select en clicking on the button Test device If the recording can be heard correctly the user can click on Yes and go on to the next step Select manually the Audio Device that you want to be used or let the application choose it for you by clicking on Auto Detect Manual Select Device Auriculares Dispositreo de H Spontania User Guide Group Video Call amp Collaboration If the recording cannot be heard properly the user must click on No and select another device if no other is available the user will be informed that the sound card does not work properly and so no sound will be heard during the session 2 Microph
57. ience Standard Install on 10 5 onnecting re n pa Lap Spei m In j Chek i a go parem a uaedard iritallasan of aM inn Type mia sofware iv your Rome d mo i inanar Sammy B your cowniaad deta so gut after fee secenza dick Tram Te corset tn Sptar cho Conect Ge Gack imul Enter Spontania session There are three main different ways to access a Spontania session as listed below 1 connection method through the Spontania Web Portal With a browser the user accesses Spontania main URL of which pattern would be http www servidor spontania com or similar There are two roles in order to connect to the sessions and depending on whether you are moderators of the session you will insert a data or if you are invited user you will insert another different o Inthe event you are connecting as invited user it will be enough by inserting the session ID provided by the session s administrator and your name By clicking on Start Session Spontania will start to be downloaded Spontania User Guide 19 w spontania Group Video Call amp Collaboration yA Attend a meeting Attend a meeting with Spontania Enter the room 1D and username Then press Start Session and will automatically access the room SessionlD Username 2 start Session o ln order to manage a session the entitys administrator should create a user in the administra
58. ility to participate in the session unless a previous request has been made to the moderator Therefore what the moderator does have is the ability to attend to the requests to speak and accept or not such requests Then when a user selects the hand raise option the action is shown by the icon W that appears in the line associated with that user as shown below Configuration im esther pedraza m O Speaking esther pedraza When the moderator clicks on the icon a window pops up with the comment written before by the participant which the moderator may use to decide whether or not he she accepts or rejects the request Raise hand User gemma navarro Hello I ve got a doubt Text Chat A Audio If a request is accepted as shown in the above image the moderator can determine which communication services will be automatically activated for this user on acceptance User configuration When clicking on any of the icons E the moderator will access the User configuration window associated with the corresponding user Spontania User Guide O spontania n N p Group Video Call 8 Collaboration User configuration Name esther pedraza Platform a Windows This window is similar to the one explained in the section on General Configuration and is designed to allow the moderator to define a different configuration for one or several individual users The ma
59. ill receive an invitation to connect a Spontania session like the one shown in the following image ii nun Confirmation Spontania User Guide e A adw va spontana 2 X Group Video Call amp Collaboration p 4 Before completing the connection to a session Note the test explained in this section is only available for Windows not for the Spontania Mac version In any of the procedures explained in section 2 and as a previous step to access a Spontania session the user is offered the option of passing a general test on his her devices and connectivity Carrying out this test is highly recommended not only the first time using Spontania but also when any of the multimedia devices has been susbstituted microphone headphones or webcam so that the user can certify that his her computer is configured to use Spontania correctly Spontania wizard Welcome to Spontania Welcome to the Audio Video and Connectivity Start lest By clicking on the Start Test button the next window will appear offering brief hints to start the test The test wizard can be skipped by clicking on Skip If the Skip button is clicked on during a specific test only that test would be missed out Spontania User Guide E M G Audio Test The user simply has to follow the instructions described in the windows advances Please check that your headphones and m
60. ill show a dialogue box to configure the format of the text font size type colour Undo deletes the last change made Clicking on it successively will delete previous changes even the Clear action explained below m Clear deletes everything that had been painted on the whiteboard except the inicial image if there was one Line Thickness allows the user to select the thickness of the lines for the first 4 options regarding graphic resources brush line circular shape and rectangular shape Spontania User Guide 45 TN spontana n N p Group Video Call 8 Collaboration Fill Colour allows the user to select the colour for the graphic resource used on the whiteboard Additionally by clicking on a the user will be able to use the modality of drawing shapes on a transparent background instead of a white one LG Save allows the user to save a copy of the current image in a local file jpg format AP Exit finishes the whiteboard function for the user If more users have the whiteboard functionality active then the whiteboard will remain present but the user will not be able to edit anymore File Transfer Another collaboration service Spontania offers is the transfer of files Any user attending the session can transfer a file to the other participants without waiting for the end of the session and while other communication and collaboration
61. in differences when configuring at user level instead of general level are the following e The users name will be editable e The option Activate Services is not available at individual user level e The Hands free configuration for the user can be changed e Adifferent quality of Video and Applications for the user can be defined Remote monitoring of users connection quality The moderator has an indicator that changes colour in order to monitor the connection quality to Spontania for each participant This indicator has 2 main colours Good connection quality The user is receiving video according to the configured video quality e Low connection quality The user is receiving video with lower quality than the one set up for the session This indicator can be useful as a warning that a participant may be having inadequate network performance going through a temporary situation of low network connectivity or that the participant s computer has insufficient processing resources In this case the experience of the participant during that time may not be optimal as he she does not perceive the video images and other services with optimum quality Note user devices like iPhones and iPads work with low connection quality all the time due to the difference in processing capacity compared to PCs Spontania User Guide S M spontana 2 X NS p AIN spontana 2 Group Video Ca
62. ion ran UnifiediM Esther Pedraza IM Contacts Actions Help esther pedraza Online 9 F Familia U online P Internacional Y Unified IM Users DIALCOM 35 online Abel Hernandez Ausente por inactividad Alberto Cornejo En linea Ana Pe a Christian Perez Ausente por inactividad cnn Ausente por inactividad Daniel Pellejero Ausente por inactividad Elena Pel ez Away due to idle Enrique Dominguez Ausente por inactividad Esther Pardos En linea Gemma Navarro En linea Gregorio Villalba En llamada SPONTANIA PP 00000000009 irana f akri n In SEONTANIE rall powered by dialcom sp A new Spontania session is started this way the user who has clicked on the button will also be granted the role of moderator Later from the ongoing session it will be possible to add more people following the procedure explained in Section 5 through the option Invite The second alternative involves starting the session with more users A chat conversation with the contacts the user wants to have a session with must have been started by clicking on the Spontania logo located at the bottom an automatic procedure of invitation and connection to the session will be generated The role of moderator will be granted to the person who has clicked on the button berto Cornejo Esther Pedraza has joined the chat Alberto Cornejo has joined the chat 4 22 PM Esther Pedraza Hello Alberto 4 23 PM
63. ipants and when it is only managed by the moderator a Self managed session moderator s panel on the left user s on the right MODERATOR USER In the two cases mentioned above the main differences observed in the moderator s Control Panel compared to the user s are the following ones Configuration e The word on the Control Panel is instead of Users In the case of the moderator this word links to the general configuration section of the session e The buttons to view which communication and collaboration services are being used are shown in editable format so that they can be activated or deactivated for each participant e There is no hand raise button to ask for permission to speak as the moderator manages the other participants turn to speak and does not need to request permission to him herself e An icon appears on the right of each user s name This icon allows the moderator to act on the specific configuration parameters of a certain user e Anicon appears on the left of each user s name It shows the quality of connection for that user e There is another column after the columns regarding collaboration services It shows the moderator s capacity to disconnect any of the participants e The menu of additional options ESI provides more functionalities The above mentioned differences will be further explained in the next sub paragraphs Spontania User Guide eee B5 gt
64. it is also possible to view at the end of the list the contacts that are not connected signalled with the icon in their presence information Chat Conversation One of the main utilities of the Spontania IM application is the option to maintain text conversations with one or several contacts at a time The most common way to start chatting with a contact is double clicking with the mouse on that contact A new window will automatically open as shown below this can also be initiated by using the option Start a conference in the Main Panel Spontania User Guide PPP Arn B spontana 2 NS p NS spontana 2 X Group Video Call amp Collaboration yA a im Gemma Navarro gt Gemma Navarro A lt chat_pgle Wconference spontania gt Esther Pedraza has joined the chat Esther Pedraza Gemma Navarro has joined the chat Gemma Navarro 3 23 PM Esther Pedraza Hi 3 24 PM Gemma Navarro Hello how are you The window is divided into several parts e A label on the top indicating which contacts are maintaining the conversation e Atextarea on the centre left where the text messages exchanged during the conversation are listed as well as notifications about any contacts joining in or leaving the chat e Anarea on the centre right where the contacts currently included in the chat conversation and their presence status are shown e A bar with several icons to ac
65. ld change the name of the sessions shown by default Code It is possible to modify the session ID by pressing on New Session ID will be change by a random identifier Remember that once session ID has changed it will not possible to retrieve the last thereby the administration access will be different It would be advisable to communicate this change to the rest of users Message from webpage SessionID is changing Are you sure i T Start session By pressing on this option you will access to the selected session directly Spontania User Guide e JAM e Group Video Call 8 Collaboration c Moderators Option Once inside the Moderators section a list will appear with all the moderators that exist within the system as shown below Number of moderators 2 Name Email Registration date Login Password Area group O SPONTANIA irene irene cebrian amp dialcom com 2012 12 11 irene rrrrrererr Delete SPONTANIA MODERATOR Not available 2012 11 29 moderator ii Delete By default one moderator is created along with the entity Moderator data will be sent by email to the entity s administrator and they will be used to access to the administration Only certain data will appear here For further details about any moderator simply click on his or her name Create a moderator To create a new moderator in the system simply click on the Create button There is no limit to the number of moderator
66. ll 8 Collaboration yA User Disconnection The moderator control panel offers a specific column the last one to disconnect a user by clicking on the icon of his her row as if it were a different communication or collaboration service Additional options In addition to the options the moderator has as a normal user there are some other advanced functionalities in the menu of additional options EZ Invite and View in particular the sub menus Moderation Send media file Moderation Invite View Settings About a Moderation From this submenu the moderator can carry out several actions as shown in the image send media file Session recording Word request Polling service End session e Session recording activates the recording of the session which will be stored locally on the moderator s computer in the directory and file the moderator selects It also allows the moderator to stop an ongoing recording There are 2 possible formats to perform a recording e WCONF Spontania propietary format records the whole session all the communication and collaboration held during the session The Spontania application itself is the player for this format this enables users to view the recording more interactively changing views and even being able to receive a file sent by a participant by means of the file transfer service Spontania User Guide
67. ll be able to interact with the remote user s application or desktop from his her local keyboard and mouse The owner of the shared application will also be able to use his her equipment or application simultaneously The service only permits one user to take control at a time When this function is activated a new button appears among the floating icons of Spontania views management for the person authorized to take remote control This new button allows the user to stop the remote control temporarily without cancelling the service i e without losing the authorization already granted by the owner to take remote control over his her equipment Activated Deactivated Nr Using this option is especially interesting if the user with remote control needs for a short time to make changes in his her local computer exclusively Thus the actions on his her own keyboard or mouse will not have any effect on the other equipment during that time Spontania User Guide MM 43 RM gt spontana 2 N Group Video Call amp Collaboration Ly The remote control service can be stopped by clicking on the button corresponding to this service However the remote application will remain visible as sharing is still active and it will be possible for another user to request remote control on that application On the other hand if the control service is active the remote control as well as the s
68. lowing image 3l From the moment this option is activated the participants will have the same layout of videos and collaboration resources on their screen that the moderator has on his her own screen In fact the buttons previously described to interact with the views EL will become inoperative for all the users but the moderator except for the full screen mode button Launcher Note This functionality is not available in all Spontania versions The users who have an account created at administration level that enables them to act as moderators will notice that after completing the first connection to Spontania as moderators from Spontania User Guide TT NN 57 adw va spontana z X Group Video Call amp Collaboration yA the web portal not from the Instant Messaging a direct access to Spontania has appeared on their desktop This is the so called Spontania Launcher 5pontania Launcher spontania Group Video Call amp Collaboration New Session ID Dialcom Networks 2011 As shown in the image this launcher offers 3 main buttons sh New Session ID e New SessionID Chapter 2 of this guide regarding Connection Process explained that each Spontania session has an associated code number called SessionID session identifier Thanks to New SessionID button of the launcher the moderator will be able to generate a new SessionID code thus invalidatin
69. m sessions that have concluded The first screen to appear is a form with which to refine the CDR search You may want to search for sessions that took place either at a certain date or in a limited range of dates with a certain moderator etc Parameters for the search must be defined in this form Spontania User Guide FT 14 spontana 2 NS p Today a Last week e DATES Last year e From gm Until Area a CLASSIFIED BY Moderator User e Group Video Call amp Collaboration spontania w Ag In the search for a CDR it is possible to select from a range of dates as well as to define the search according to a certain area or moderator It is also possible to filter the identifier of a user logged in a session Regardless of the selected option the resulting screen will show a list of CDRs one per line that match the search parameters provided As demonstrated in the illustration below the resulting search information will include the following e Session name e Administering area e Date it took place e Start Time e Finish Time e Duration e Moderator e Number of participants Number of cdr s 4 Session 1 SPONTANIA 2012 12 12 04 07 42 Session 1 SPONTANIA 2012 12 11 13 31 37 Session 2 SPONTANIA 2012 12 11 08 16 39 Session 1 SPONTANIA 2012 12 11 08 15 53 04 10 33 00 02 51 WITHOUT SPECIFYING WITHOUT MODERATOR 1 13 39 17 00 07 40 WITHOUT S
70. me as explained in previous paragraphs of this guide Spontania User Guide S 86 O spontania 5 Group Video Call amp Collaboration y jj j 9 Mobile Devices The Spontania application can be used not only in desktop and laptop computers but also in mobile devices The following sub paragraphs explain how to use the application from iPhone smartphones or iPad tablets Installation The installation is similar to any other application for iPhone or iPad that is first the user must find the application in the Apple Store and then click on the option Install The name of the application is Spontania Mobile INSTALL Video broadcast from iOS devices iPhone4 and iPad 2 Sharing service improved for a better performance The installation process will take a few seconds After that the user will find the icon of the application within the window of applications on his her terminal a El Safari iPod Spontania User Guide 87 ad spontana 2 Group Video Call amp Collaboration A Connection Process Before connecting to a Spontania session the user should have been informed about the specific connection parameters regarding the Spontania session he she is going to connect to These parameters will be requested when starting the Spontania application from the iPhone or iPad Disconnected Spontania Mobile Spo
71. moderators from a session can access to poll administration by using the sub menu Polling service Session recording Send media file Word request Polling admin Moderation LM Polling service Invite bi End session Polling list View Settings About This option leads the moderator to the web environment for the administration of polls there the moderator can create edit view see results and delete polls Group Video Call amp Collaboration spontania z 5 Home Polls POLLS CREATED BY N QUESTIONS ALL ENTITY OPTIONS LOGO t Videocolaboration Systems Luis Solanas 1 Pi EN g E eMeeting Telemedicina Esther Pedraza 2 f EN Es E Dialcom Networks 2011 All rights reserved In the new page shown clicking on the button Access Sessions again located at the top right of the page will send the user back to the Web Portal main page which contains the list of available sessions to a connected user Poll List The first action the user can carry out in the poll web page is to view the list of all the available polls as well as the configuration established for each one LOGO POLLS CREATED BY N QUESTIONS ALL ENTITY OPTIONS d Videocolaboration Systems Luis Solanas 1 Yes Le AN r Fm PE eMeeting Telemedicina Esther Pedraza 2 No fj AS E E Spontania User Guide S 94 ESO spontana 2 roup Video Call amp Collaboration Ly The following
72. n be software ute Ji vrs fle type can potentaly hare from publishers you trust Vals the ndo spontania Unified Collaboration Software If you are installing Spontania for the first time installation process may take a few seconds Please do not close this WEB page Show Spontania Installation Progress Spontania User Guide 10 NY spontana 2 N Group Video Call amp Collaboration Ly b Logged In Option This is the default screen that appears upon entering the Spontania web administration if there are active sessions in that moment SPONTANIA SERVER 192 168 0 10 SESSION SPONTANIA Close Session X PARTICIPANTS 2 AREA SPONTANIA MODERATOR ANYONE OF THE AREA USER DATA CONNECTION DATA USED SERVICES NAME ROL CONNECTION DATE CONNECTION DURATION T cj del am opm ou Qj irene M 2012 12 05 hour 10 22 41 00 01 56 EI 4 QU usumac u 2012 12 05 hour 10 23 04 00 01 33 a u 4 There no are users currently connected to UIM For each session information such as that shown in the image above will appear Information in this Logged In section is the same as that obtained through the CDR option explained in detail below The only difference is that this option shows users who are logged in to ongoing sessions whereas the CDR option shows users who participated in concluded sessions From this screen the administrator has the option of closing the ongoing session by clicking on the button Clo
73. n level that entitles him her to be a moderator this functionality will not be available End session expels all users from the session except for the moderator The moderator can exit the session by the usual procedure after checking that all the participants have been disconnected Invite users The moderator is entitled to invite more participants to the ongoing Spontania session For that purpose the moderator has several procedures some of which may not be available depending on the Spontania solution acquired Spontania User Guide S e3 Group Video Call amp Collaboration Send media file Moderation Invite by IMs By Phone Video By Mail a Invite Invite by IMs allows the moderator to invite instantly those work colleagues the moderator can see in his her local messaging and presence application of Spontania Invite by IMs e Li Li Li Li Li Li Li Li E Li Li In order to use this functionality the moderator must have the Instant Messaging and Presence application of Spontania activated By Phone note only available for Spontania advanced solutions allows phone calls to be made to national or international landline or mobile numbers so that the calling user can access the session through his her telephone Depending on the telephone being used the invited users will be able to connect to the session via a normal telephone connection PSTN or GSM or by 3G
74. n of push to talk or hands free for certain user e Record the session e Send polls to the participants e Disconnect users e Finish the session As previously mentioned in section 2 a user will be able to access a session with the role of the moderator in the following situations e The user has entered the session from the web portal and has been authenticated as the manager user of the Spontania session Manage tab e The user has initiated the connection to a Spontania session from the Instant Messaging component However a user who has not started the session as moderator could receive this role if the current moderator transfers it to him her In this situation the moderator becomes a normal user and will only be able to regain the role by a similar action carried out by the new moderator Moderator change Do you accept moderation Spontania User Guide S aL spontana 2 SN yA AIN spontana 2 Group Video Call 8 Collaboration yA To transfer the moderation role the moderator must click on the icon o corresponding to the column of d and associated to the row of the user to whom the role will be transferred The moderator s screen is exactly the same as the normal user s one except for the Control Panel The control panels of a moderator and a user are shown below both for when the session is self managed by the partic
75. name Password O Use automatic configuration script Street Address sso pa When the user connects to the Internet from a network connection controlled by a proxy the user must click on the button Advanced and fill in the information requested in the proxy tab to complete the connection Once the authentication data and the proxy fields if required have been filled in correctly clicking on the button Connect will validate the connection and after a few seconds the user will be able to view the main window of the messaging application thus completing the installation process Spontania User Guide 74 ad spontana 2 X Group Video Call amp Collaboration Pp UnifiedikM Esther Pedraza Ik Contacts A ction Help 2 In SPONTANIA call oe Y International 1 online amp Javier Marin En llamada SPONTANIA b Unfiled Y Unified IM Users MALCOM 30 online amp AbelHernandez En llamada SPONTANIA 6 Alberto Cornejo On Line Ana Pe a Away due to idle powered by dialcom 74i For future connections to the IM application the user only has to click on the direct access on the desktop From the option Preferences of the application the user can also configure the application so that it starts up automatically when the computer boots User interface The user interface of Spontania Instant Messaging and Presence application is divided into several p
76. name Username ups moderator Password Password III 20000 Remember username and password Forgotten your username or password Remember username and password Forgotten your username or password It is also possible to be reminded of the password if you have forgotten it by selecting the Forgot your password link Forgotten your username or password Type in the email address associated to your user Then we will email the information to this address Email address Submit b Once authenticated you will be inside Dialcom Networks administration with access to the following menu Logout TT z Clicking on the menu option corresponding to Spontania an easy to use menu options will expand Reference will be made to sessions and rooms throughout the manual Please note that they are synonymous terms Administration should not present any difficulties Nevertheless a brief description of the menu options will be provided before entering into greater detail below GENERAL Spontania User Guide MM 8 AIN spontana 2 Group Video Call 8 Collaboration yA e System Info provides information about available services Allows for changes to access data and personalization of the access web page and the user s interface e Logged In presents a list of sessions of all the modules IM and Spontania sessions active at the time
77. ntania Server 213 27 133 93 User Session ID Dialcom Networks 2011 all rights reserved The connection parameters are the following e Server DNS name or IP address of the Spontania platform where the session will take place e User name or nick the user wants to use during the session e Session ID is the sessioniD or numeric code of the Spontania session which the user wants to connect to There is an optional fourth parameter which is the access password It will only be requested in those sessions configured at administration level so that the users have to introduce a password to validate their access session password or user password Spontania User Guide 88 Group Video Call 8 Collaboration Security credentials Cancel Ok 195 235 163 236 j User ojwjEjR Tjvju ijo p ajsjofe ojufy jo e zIxicivieiNi ME 123 ep space O return If the connection parameters have not been received the user must consult with the manager of the session If the user has already received the connection information in the format of a web link like the following one http lt SERVER NAME gt portal join jsp sessionID lt SESSION NUMBER gt instead of in the format of separate parameters the user can obtain the values of the parameters Server and Session ID extracting the fields lt SERVER_NAME gt and SESSION NUMBER from the URL The user can also connect from the iP
78. nts e Edit my profile allows the user s personal information shown to the other IM contacts to be configured e End session closes the ongoing Instant Messaging session and takes the user back to the IM authentication window e Exit closes both the ongoing Instant Messaging session and the application b Contacts Menu Spontania User Guide E 58 45 NY spontana 2 N Group Video Call amp Collaboration yA a Add Contact Q Add Contact Group Auto accept calls from everybody Add contact allows the user to add more people to his her IM contact list Note this functionality may not be available depending on the IM configuration established at administration level Add contact group creates a new group to classify the contact list Auto accept calls from everybody authorizes the automatic connection of the user s computer to a Spontania session upon receiving an invitation generated from the IM by any contact Spontania User Guide T AIN spontana Group Video Call 8 Collaboration yA c Actions Menu view Downloads G Broadcast Message amp Invite to a SPONTANIA room Send A File Languages View Downloads opens the directory that has been set to store the files the user receives via Instant Messaging e Broadcast Messa
79. of consultation as well as the users participating in these sessions SPONTANIA e Logged In presents a list of Spontania sessions that are active at the time of consultation as well as the users participating in these sessions e Sessions these make up the critical center of Spontania they are the virtual conference or meeting rooms in which users meet e Moderators are the main participants in a session They can control sessions and grant authorization to participating users They may perform the role of moderator in one or several areas e CDR Call Detail Record are situation registers that store information about implemented sessions e Documentation This shows all documentation related to the service This manual can be downloaded in PDF format PORTAL It shows the URL used to access to the web portal besides opening a quick link to start a Spontania video meeting session General a System Info Option This provides information about the number of licenses concurrent users and available services text chat voice video application sharing remote control cobrowsing and file transfer It also makes it possible to personalize the logos on the access web page and client PCs a Entity propertie General information E Change device logos Spontania download page UIM download page Spontania User Guide E lt Oh o LN spontania 53 N roup Video Call amp Collaboration Wit
80. of the web page Spontania User Guide Y spontana 2 X NS p w spontania N Group Video Call amp Collaboration yA Attend a meeting Attend a meeting with Spontania Enter the room ID and username Then press Start Session and will automatically access the room P Brochure Spontania Videomeeting J Brochure Spontania Classroom SessionlD dL Spontania Quick Start Guide name Usoma dL Spontania Manual 2 FAQ P product Demo Start Session 5 Go to the administration C onnectiM 42 2 In the new page the user must introduce the ID of one of the sessions belonging to the entity along with the login and password corresponding to the account that should have been received from the administrator Attend IM meeting Attend a IM meeting Enter the room ID username and password provided in the welcome email Then press Connect IM and will automatically access your IM room SessionlD Username Password Remember username and password Forgotten your username or password Connect IM y 3 Select the option Connect IM 4 Wait a few seconds while the new web page downloads and installs the Instant Messaging software this page and the automatic installation procedure will depend on the browser used Spontania User Guide 73 SPONTANIA Windows Internet Explor
81. oice service is active This is the push to talk modality previously mentioned Activate Services this option allows the moderator to switch between the modality of self managed session and the modality of session managed only by the moderator Video this shows the general configuration of quality for the transmission of the participants video images It is divided into 3 fields O Predefined consists of a list of pre established configurations for video quality each one of them having specific values for the fields Bandwidth and Fps Bandwidth offers a list of values of network speed in kilobits per second associated with the transmission of each video image activated during the session Fps provides a list of values frames per second associated with the fluency of movement for each video image activated during the session Application shows the general configuration of quality for the signal transmission in the participants application sharing service It is divided into 3 fields O Predefined shows a list of pre established configurations regarding the quality of the application sharing service which sets up specific values for the fields Bandwidth and Depth Bandwidth offers a list of values of nework speed in kilobits per second associated with the signal transmission of the application sharing service if this service is activated during the sessi
82. on Depth provides a list of values in number of colours associated with the sharpness of the application sharing service if this service is activated during the session If any of these parameters is modified configuration of all users will be updated with the latest values when clicking on Apply or Accept the users with specific individual configurations will then also be updated with the latest changes Service Management To activate any of the Spontania communication and collaboration services for a participant the moderator must act on the corresponding user s checkbox listed in rows and service listed in columns and mark them with the icon la To carry out the opposite action that is to deactivate one of the services for a participant the moderator must click on the checkbox showing the active state to change it to the icon Li deactivated Spontania User Guide 57 NS spontania E N yA Group Video Call 8 Collaboration Hand raise management The moderator does not have a hand raise button available as this functionality is designed for the rest of attendees to catch the moderator s attention to obtain authorization to participate in the session The reason for this button is that in some cases like in sessions managed by the moderator the moderator may have deactivated participants services such as the video the voice or even the chat thus removing their ab
83. on it is possible for the moderator to introduce one or several polls to gauge or assess the participants opinions or responses to certain topics The moderator is the person who manages administers and publishes these polls All these actions are possible from the sub menu Polling service which offers two options Spontania User Guide 9 81 uw spontania a N Group Video Call amp Collaboration A Session recording Send media file Word request Polling admin Moderation m Polling service Polling list Invite End session View Settings About e Polling admin This option leads the moderator to the web environment for the administration of polls there the moderator can create edit view see results and delete polls Group Video Call amp Collaboration spontania E Home Polls POLLS CREATED BY N QUESTIONS Luis Solanas 1 LOGO t Videocolaboration Systems eMeeting Telemedicina Esther Pedraza 2 Dialcom Networks 2011 All rights reserved e Polling list this option offers the moderator similar options to those explained above but from a previous list of available polls in real time and allows the moderator to send the polls to the selected attendees Polling service f i The poll management icons have the following meanings fy Edit Poll Fi Edit Poll not allowed usually because
84. one Once the audio test is finished the user will be sent to the next window to check if the microphone works The user must select the microphone to be used in Spontania from the list of sound recording devices available in the computer Sound recording B Testing input device Micr fono Dispositivo de v H Input detected for this device Press Check Recording and read aloud the following text The wizard is recording my voice in order to check that the audio device is succesfuly set P bin za Before selecting the button Check Recording and depending on the device selected from the list it will be possible to obtain some visual information The green oscillating bar on the right of the selected device will show whether or not the device is capturing any sound If the user is talking and the bar does not oscillate it will be recommendable to try with another microphone if available By clicking on the button Check Recording the user will be asked to speak into the microphone in order to make a short recording This will take place while the broad green bar at the bottom is progressing and the message Recording is visible After that the user will be able to listen to the sound recorded notified by the message Playing The following images show the aforementioned steps Y Audio Wizard Step 2 3 j Sound recording Sound recording Testing input device Micr fono Pro 9000 T
85. our webcam is plugged in correctly Start test u E By selecting the webcam from the drop down menu on the right the user should be able to see him herself or the image captured by the selected camera Optionally the user can configure and adjust the quality of the image focusing etc After that simply by clicking on Continue will finish the video test Spontania User Guide E 9 e zu S spontana Group Video Call amp Collaboration yA If the test shows that the webcam does not capture images in the appropriate format for the platform the user will receive a warning as shown below to inform him her that the camera may not perform optimally during the session and could experience an unexpected error while working with the application in the local PC 4 Warning This PC with this camera can cause behaviour problems Repeat Connectivity Test This last test allows the user to measure the network connection speed at an end to end level that is to say from the user s computer to the Spontania server platform F Welcome to the Connectivity Wizard Service If you want to configure manually your Proxy Settings press Manual Otherwise let the application try direct connection and autodetect proxy settings by clicking on Auto If connection problems persist please contact your Network Administrator for Proxy data or Firewall restriction
86. ports might have been modified at administration level o TCP 80 and TCP 443 required o TCP 5222 optional for Instant Messaging and Presence if this functionality is activated e Audio and video devices together with their drivers installed correctly Using a USB 2 0 port for the connection of the video device is recommended e Web browser Internet Explorer 6 01 or higher Netscape 7 Mozilla 1 6 Safari 1 0 1 2 Chrome to connect to the service and installation execution permissions of Spontania plugin Spontania User Guide II O IA NS spontana s n A N yA c Group Video Call amp Collaboration If using a Mac desktop or laptop Intel Processor and 2GB RAM Operating System MacOs 10 4 Tiger MacOs 10 5 Leopard MacOs 10 6 Snow Leopard MacOs 10 7 Lion and MacOs 10 8 Mountain Lion Minimun broadband Internet connection of 256 Kbps 512 Kbps recommended Some Spontania releases allow connectivity in the Intranet Accessibility to the following communication ports of Spontania platform Note these ports might have been modified at administration level o TCP80andTCP 443 required o TCP 5222 optional for Instant Messaging and Presence if this functionality is activated Audio and video devices together with their drivers installed correctly Using a USB 2 0 port for the connection of the video device is recommended Web browser Mozilla 1 6 Safari 1 0 1 2 and installation execution p
87. r On this screen however the information has already been entered and is ready to register any change Name MODERATOR ROWE testingQdialcomcom Password 222220222499 Only if you type a new value the password will be modified Confirm password eeeeeeeeee AREAS ALLOWED TO MODERATE SPONTANIA Once the changes have been made click on the Modify button In the event that incorrect information has been entered the type of error will be listed along with an option to correct the error and continue with the modification or cancel the modification process In the latter case the moderator s data will remain the same as before the modification process began Delete a moderator Whenever a moderator is deleted it is first verified that no users are logged in However the system Will still check before proceeding with the deletion It is the administrator who must decide what to delete and what to maintain The system will merely ask for verification or approval because once the deletion process has been carried out it is impossible to recover the information except for the data transferred to the Log File for future consultation d CDR Option This option provides detailed information about what has occurred in a session that is how many and which users logged in to the session who moderated the session which services were used when the session started and ended etc Information obtained in this manner must be fro
88. r room and will automatically access the administration of your room SessionlD Username Password CRDI At the resulting website enter a session ID belongs to the entity that you are going to manage along with the log in name and password also provided by Dialcom Networks Record the name and password in a safe place as they are the only means to access the management of your system Whether the access is executed directly from the email invitation received when the entity is created using the email link mandatory data are different Press Go to the administration and you will be automatically redirected to the entity administration session ID will not be necessary it is sufficient to insert the username and password Managing your Room Managing your Spontania Room Enter the username and password provided in the welcome email Then press Manage your room and will automatically access the administration of your room Username Password F Remember usemame and password Forgotten your usemame or password Manage your room d If the information entered is incorrect a warning message will appear as well as a new log in window so you can enter the correct access information Spontania User Guide Shr spontania 5 NS S U N adw va spontana 2 Group Video Call amp Collaboration yA o Sessionin D oe SessionID lem 36988 User
89. ry time a modification or change is made on the shared content in order to keep the sharing user informed about when the other participants can see the latest changes While one of the users has the sharing service activated nobody else will be able to use it that is two different people can not share applications at the same time during a session Remote Control To activate the remote control service first the application or desktop sharing service must be active as control will be taken over the shared application document or desktop That is why when starting a Spontania session the user will notice that the button is shown as disabled in the Control Panel and it will not be enabled for selection until the sharing is activated Spontania User Guide RMK 42 NY spontana 2 X Group Video Call amp Collaboration yA Disabled Available Another necessary step to set the remote control service is that the user who owns the shared application or desktop allows the control User control query Do you allow bidirectional control to berto Dialcom Alb E Once accepted the user will have control over the remote application and will be notified about it with the following message Information Remote control started Use remote control button to change zoom From then on the user who has activated the remote control service wi
90. s Spontania User Guide M 30 aw va spontana 2 Group Video Call amp Collaboration yA Manual Proxy connection Start Test VE NO YA Cancel Continue If the connectivity test is not successfully passed the user will not be able to connect to the session If the user is accessing through a network where there may be a proxy i e from the office the proxy settings of this network may need to be introduced If there is some connectivity the user is presented estimated measurement data about how much available bandwidth therie is for both uploading and downloading Once this test is finished the Spontania test will have been completed You can connect to Spontania now If any of the tests was not completed successfully the user should revise the configuration regarding the failed test and do it again in order to obtain the best performance during the use of Spontania If all the tests have been completed successfully a small window will pop up to indicate that connection is being completed Connecting to Spontania server spontania Group Video Call amp Collaborat Spontania User Guide EqE e _ _ ec _ Q o cc SL uw spontania a N Group Video Call amp Collaboration A Then the user will have entered a Spontania session
91. s that can be created within the system This is independent of the number of licenses acquired which only refers to the maximum number of concurrent connections Creating a new moderator will bring up a form where certain information such as name login password and email will be requested This information is mandatory and necessary for the correct access to Spontania At the bottom of the form is a list of all areas created in the system Indicate all areas over which the new moderator will be able to exercise this role Name Email Login Password Confirm Password AREAS ALLOWED TO MODERATE SPONTANIA F If any information is missing or if the user name or access information provided to create this moderator has already been assigned to another the process will stop and the form will appear again with the option to correct the information and continue with the process or to cancel Once the moderator has been created the list of all the moderators on the system will appear Thus the incorporation of the new moderator can be verified Modify a moderator Spontania User Guide E 0 gt A 133 NS spontania n N yA Group Video Call 8 Collaboration To change any information related to a moderator click on the moderator s name under the main Moderators option in the menu A screen very similar to the one in the previous section will appea
92. s to the camera if the camera icon remains Deactivated after clicking on it several times to activate it maybe there is no camera in the PC or the driver has not been correctly installed or configured The reason could also be that a configuration with a certain maximum number of videos on the screen at a time has been activated at administration level and this maximum number has already been reached Application Sharing The Application Sharing service allows the participants connected to a session to show their desktop Mac users a document or an individual application Windows users to the other attendees Available In use or Disabled When Windows based PC or laptop users click on the previous button to start the sharing service they will first encounter a window asking them to select which application or applications they want to share with the rest of the participants Select the application to share 538 Desktop CIE Internet Explorer Microsoft Office Word Kg amp UnifiedIM UIM Adobe Bridge C55 Microsoft Office Outlook Refresh kd Accept s Cancel The first option Desktop allows the whole screen to be shown to the participants If the user prefers to show only a certain application he she must select only that application and click on Accept lf the application the user wants to share is not listed in this first window the user must click on Refresh to update the list of available applications
93. se Session A Regarding the services used each of the icons that appear on the right of the screen represents a Spontania service as shown in the table below Text Chat Voice IP Application Sharing Remote Control Cobrowsing File Transfer Video aid Indicates that the service has been activated SPONTANIA a Logged In Option This shows the same kind of information explained in the Logged In option of the General Menu but limited to that related to the Spontania service Spontania User Guide E ML NY spontana 2 N Group Video Call amp Collaboration Ly b Sessions Option This option enables the management of the system sessions As a means of definition sessions are the rooms to which users are logged in they are controlled by a moderator who has access to a series of faculties and features that can be activated during the session Clicking on the Sessions option on the menu will display a list of the sessions in the system The number of sessions depends on the number of packets purchased Number of sessions 2 State Session Code Online Session 1 Change 14676 New Start Session Waiting Session 2 Change 10462 Mew Start Session State The user can check the session state If it is Waiting there are not users connected to the session on the contrary when the state is Online the room is ongoing Session You cou
94. services are still active Available Disabled T3 Z After pressing the button corresponding to the service the user will find a dialogue box where he she can search and select the files to be transfered The transfer will start when the user clicks on Open If the user wants to send an already open file the changes must be saved before the transfer to make sure the participants receive the correct version Buscaren PY Escritorio py I Dialcom H323Bridge G Acceso directo gy lozilla Fir Sitios recientes Escritorio ii jm Lo EIE won x wo om a 2 Em APLICAT 4 Carpeta de archivos Wa Bibliotecas Attachments 2011 07 12 Carpeta de archivos ua Eque Backup TER d Carpeta de archivos eis i Red Abrir como archivo de s lo lectura It is possible to monitor the transfer progress through the icon at the bottom right of the interface MOOS EE cB Gr za wee Spontania User Guide spontana 2 NS yA NS spontania 5 Group Video Call 8 Collaboration S U N N It is only possible to transfer one file at a time Co Browsing Note the co browsing functionality is not available in the Spontania version for Mac The users with Windows computers connected to the session can use this function but Mac users will not see it The co browsing allows the user to present web r
95. st of the contacts connected to the Instant Messaging application will know the user presence status by viewing the icon associated with that user as well as the message that accompanies the contact s name Ana Pe a Away due to idle Additionally there is another presence status _ In SPONTANIA call e This status is automatically activated by the application itself when the user is connected to a Spontania session The status can not be changed manually by the user while the Spontania session is going on but only when the user has disconnected from the session Also the user will be able to generate additional status to those existing by default This is the purpose of the last 2 options of the status menu e Set status message allows the user to create a customized status associated with any of the main default status e Edit custom status messages the user can select which status to activate in the presence application Finally a large Spontania button appears on the right of the Status Bar By clicking on this button the Instant Messaging user starts the connection procedure to a new empty Spontania session as was explained in section 2 of this user guide Spontania User Guide E 8 o NY spontana 2 N Group Video Call amp Collaboration Ly Ath Shortcuts Bar F d p The Shortcuts Bar includes several icons for some previousl
96. ted at the top right of the application where the rest of the window controls 996 are available Spontania i In some Spontania versions once the user leaves the session a web page is displayed showing a summary report of the benefits obtained by using Spontania COST SAVINGS REPORT dialcor A SAVED EXPENSES 4 653 CO2 REDUCTION S 2 91 Ton CO2 SAVED TIME 2 CITY COUNTRY SAVED EXPENSES CO2 REDUCTION SAVED TIME 10197 73911200 Yunclilos Spain Meeting point Meeting point Meeting point correios bsb Brazil 1 943 1 23 Ton CO2 20H4m miguelangel bonilla Brasilia Brazil 2 406 1 54 Ton CO2 24H21m Miguel Madrid Spain 31 0 02 Ton CO2 1H9m ana pena Saragossa Spain 241 0 1 Ton CO2 7H5m This report shows the following information e Approximated geographic location of each attendee who joined the Spontania session This location is approximate as it is based on the user s IP address not on his her position obtained by more precise systems like GPS e Global benefits obtained with the Spontania session approximate figures according to 3 criteria o Saved expenses how much it would have cost to gather all the participants in the same place o CO2 reduction CO emissions to the atmosphere avoided by using Spontania o Saved time the time it would have taken to gather all the participants in the same place e Breakdown of the benefits obtained by each participant
97. ter session c View This option in the menu of advanced options adds some additional utilities described below Spontania User Guide 5 Group Video Call amp Collaboration Send media file Moderation Invite View Settings About Rotate allows the moderator to activate the Spontania automatic rotation of videos which can be very useful when there are a large number of people connected i e more than 10 users with video simultaneously Automatic video rotation In the window the following options are offered Enable automatic rotation allows the moderator to activate or deactivate this functionality Maximum simultaneous videos maximum number of video images that can be shown on the user interface simultaneously once automatic video rotation is activated Time based modality of rotation according to which firstly the video of one of the participants is activated every certain number of seconds to select in this window until reaching the value Maximum videos in session and secondly depending on the seconds established the video of one participant is deactivated and the video of another one is activated always without exceeding the defined value Maximum simultaneous videos The activation and deactivation of videos takes place orderly according to the list of connected participants Spontania
98. the list of polls that match the text written but also another button titled Start Polls to return to the initial page with the list of all polls To conclude the last button included in the poll management page is New Poll explained below Create a Poll Creating a poll requires two steps Firstly the creation process of the pool itself defining the general configuration e Secondly the incorporation of questions that comprise the poll For the first step the user must select the button New Poll in the poll list page Spontania User Guide S 95 Group Video Call amp Collaboration spontania pon Call amp Collaboration E Home Polls LOGO POLLS CREATED BY N QUESTIONS ALL ENTITY OPTIONS Luis Solanas 1 By clicking on this button the user will be presented with a general page for poll creation which is divided into two parts 44 Group Video Call 8 Collaboration spontania 5 Home Polls Create poll Esther Pedraza DIALCOM Only gif jpg jpeg or png images are accepted 1MB Custom Logo Default configuration The poll can be looked at and used by all user of entity DIALCOM The upper part to establish the poll name and optionally a logo or image The lower part to restrict the scope in which users can view and use the poll Once the general configuration of the poll is complete the user must click on Create Poll button Th
99. the ongoing collaboration utility sharing whiteboard e Meeting view only shows the participants video images all with the same size e Conference view one of the video images appears bigger than the others In this view if the user clicks with the mouse on any of the smaller video images it will occupy the position of the bigger one e Collaboration view only shows the ongoing collaboration utility In Meeting or Conference view formats 10 video images can be displayed simultaneously In the case of Videocollaboration view the number of video images can be 4 5 plus the collaboration utility Makes the current active video images in the session rotate one position This can be interesting to use when the user is not viewing on his her screen a participant whose video is active but hidden because the maximun number of video images shown simultaneously in that view format has been reached Switches between the modalities of viewing in 2D or 3D Note this option is only available for Mac as there are only 2D views Activates the Full Screen viewing mode in which only the main area of the application is shown while the control panel and the upper panel remain hidden thus concetrating the user s attention on the ongoing session Additionaly the main area allows the user to carry out other actions to interact with the views Note these options are not available for Mac It is possible to zoom in on an
100. tion with moderator role and provide you the Login and Password necessary to access as moderator to the sessions By pressing on Organize Session you will access to a new portal You must introduce the session ID and the moderator data provide by the administrator By clicking on Start Session Spontania will start to be downloaded Organize a Session Organize a session with Spontania Enter the room ID username and password provided in the welcome email Then press Start Session and will automatically access your private room SessionlD Username Password Remember username and password Forgotten your username or password 2 Start Session d i If the information entered is incorrect a warning message will appear as well as a new log in window so you can enter the correct access information Spontania User Guide a 230 NS spontana s N Group Video Call amp Collaboration yA Sessioni 14676 36988 Username Username moderator moderator Password Password EEEE 2 0000 Remember username and password Forgotten your username or password Remember username and password Forgotten your username or password It is also possible to be reminded of the password if you have forgotten it by selecting the Forgot your password link Forgotten your username or password Type in the email address associated to your user Then we will email the information to this address
101. tivate some functionalities available for the application further detailed in subsequent paragraphs e Atext area at the bottom to type new messages When any of the contacts is writing a message within an open chat conversation window with the user the presence icon associated with this contact both in the application main window and the conversation window will change temporarily to chat pglegpnconference spontania Esther Pedraza has joined the chat Esther Pedraza Gemma Navarro has joined the chat 3 Gemma Navarro 327 PM Esther Pedraza Hello again Spontania User Guide E UAM A sp roup Video Call amp Collaboration NS ontania The most frequent way to add new users to an existing chat conversation is by dragging the new contact from the IM main window to the list of contacts already included in the chat window as shown in the following image this can also be done by using the function nclude in an existing conference in the main window or by clicking with the right mouse button on the area of contacts included in the chat conversation and then selecting the option nvite user rn UnifiediM Esther Pedraza IM ContactsActionsHelp ra Alberto Cornejo esther pedraza gt Alberto Cornejo Online v chat 9r75 Dconference spontania Esther Pedraza has joined the chat Alberto Cornejo has joined the chat 4 22 PM Esther Pedraza Hello
102. vice to be switched between an Activated and Deactivated state If the button is in the Deactivated state and when clicking on it this state does not change then this could mean that this kind of device may not be present in the PC or that the driver has not been configured correctly at the operating system level Finally it is possible that even though the microphone option is activated the other participants may not be able to hear the user The reason for this might be that the moderator has configured the user in the modality push to talk In this configuration the user must keep the Control CTRL key pressed in order to be heard releasing it when he she stops speaking similar to the way a walkie talkie works This sound setup may have been activated by the moderator if a high level of background noise where the user is connected from has been detected making it difficult to hear the session properly or because the user has shown a preference for this modality in order to have more privacy and to choose on his her own whether or not he she wants to be heard by the other participants Video As for the local video the user can decide to keep his her image activated or deactivated Activated Deactivated Spontania User Guide M M 39 spontana a SN Ly Group Video Call amp Collaboration The same explanation regarding the audio also applie
103. y explained utilities without having to look for them in the corresponding menu The utilities available in this bar are add contacts view downloads and broadcast message 5th Main Panel Y International 1 online M Javier Marin En llamada SPONTANIA gt Unfiled Unified IM Users DIALCOM 30 online M AbelHernandez En llamada SPONTANIA Alberto Cornejo On Line Ana Pe a Away due to idle All the contacts are listed in the Main Panel distributed in groups according to the user s classification The information shown about each group is the following Whether the list of contacts in the group is dropped down F or not The name of the group The number of contacts in the group that are currently connected on line The information shown about each contact is as follows the presence status icon the user name the text associated with the presence status Clicking on the Main Panel with the right mouse button shows a different range of options depending on whether the user has clicked on a group or a contact Group Options Contact Options Oo Add Contact Group xe Start a conference 5 Invite group to conference Add to existing conference Ff Reserve SPONTANIA room for this group Ff Invite to a SPONTANIA room Send a File to group L Auto accept its calls 14 Broadcast message to group send A File Rename ET view Profile Copy to View Client Version Spontania
104. y video image or on the view of the shared application by clicking once on the left mouse button Another click will bring the image back to the previous situation Floating windows can be generated from any video image or from the view of a shared application by double clicking on any of them This option is interesting for PCs with extended desktops in some screens Note up to a maximum of 10 floating windows Spontania User Guide M 35 NS spontania n N A adw va spontana 2 Group Video Call amp Collaboration yA 3 Control Panel allows the participant to interact with the application functionalities during the Spontania session t INFO 11 43 08 Welcome to Spontania B This panel consists of several parts as explained below At the top of the panel there is the icon X that opens a drop down list of connected participants showing the communication and collaboration services activated for each of them AM esther pedraza i Alberto AN Terry m E iPhone Alberto A Pas AZP i Y Y o o LI O O e Y Y ki 0 0 0 ps E e Y Y FI 0 O LI O Ol e Y ki Y o o O LI O The meaning of the icons shown in the drop down menu is the following a COLUMNS Moderation and Session Management Communication Services Collaboration Services If there is a moderator and who owns this role who has requ

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