User manual
Contents
1. Fingerprint Sensor Navigation Keys TA100 Plus FincerTec Speaker RFID Card Induction Area ITEM FUNCTION LCD Screen Displaying status of terminal day date and time LED Display Green LED The terminal is working fine and it is in standby mode Red LED There is an error at the terminal that requires checking For first time use the terminals need to be charged fully to avoid having the red light blinking Keypad To input instructions into the terminal and to allow configuration Navigation Keys To navigatien and input command to terminal RFID Card Induction Area Area that reads RFID cards Speaker For terminal voice emission Reset Button To restart the terminal as and when required Main Menu D Enroll users manage user data and input workcode 1 User Setup FingerTec terminal communication with computer through LAN RS232 and RS485 Set security password of the device for a secure data transfer 2 Comm fingerprint Data management update via USB flash disk keyboard functions reset and AU Configure the settings of the FingerTec terminals from general to display setting to other terminal settings can be done here 3 System Adjust the date and time settings of the terminal 4 Date Time 8 gt CONTENTS Upload and download data and information to and from the FingerTec terminal using a USB flash disk 5 PenDrive Run tests on the FingerTec termina2. to external siren Use the screws to hold the back Exclusively for TA103C R plate of the terminal against a model only wall For card enrollment and verification TA200 PLUS MODEL TAIOO Plus AnGenTec RFID Cards 5 pieces For card enrollment and veri fication dis Screwdriver A Packet of Bolts DC 12V Power Adaptor Use the screwdriver to open Use the screws to hold Connect the power adapter to the the back plate of fingerprint the back plate of the ter terminal and plug it into a standard terminal and to install the minal against a wall power outlet to charge the terminal back plate against a wall 4 CONTENTS Included Printed Materials FingerTec Comprehensive DVD e Quick Start Guide Pamphlet User Enrollment Template Form Warranty Card Activating Terminal Every FingerTec access control model comes bundled with a unique license key To start using the terminal with TCMS V2 you must connect the terminal to TCMS V2 and per form online activation TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet In case you do not have an Internet connection you would need to do offline activation Please send the serial number and models of your terminals to your local resellers or support fingertec com to request for a product key and activation key Registering Terminal Make sure that you register your terminal s warranty
3. System gt System gt Voice gt On Off gt Determine value in percentage default is 67 gt OK to save CONTENTS 9 10 ADJUST VOLUME The default volume of the terminal s voice is 67 The volume can go as high as 100 and as low as 0 To sustain the performance of speaker it s recommended to stay within the range of 60 70 To adjust the volume Press Menu gt System Icon gt System gt Vol gt input value gt OK to save Security Features Security features help protect the information in the terminal from being accessed by unauthorized individuals ADMIN AFFIRM Register an administrator to the system by enrolling a fingerprint or a password to a user ID Press Menu gt User Mgmt gt New User gt Privilege Admin gt Choose enrollment method gt OK to Save After enrolling an administrator the main menu can only be ac cessed by the administrator The terminal will display Admin Affirm when an anau thorized individual tries to access the Menu COM KEY Create password for a specific terminal here Press Menu gt Comm Icon gt Security gt Insert Terminal ID No and Password gt Ok to save The security password known as COM Key is intended for extra security To connect the terminal with the software the COM key inserted in the Software must be the same as the one inserted in the terminal or else the connection will not be established even though the activation key and product key are correctly inse
4. Device Pressing Device displays the terminal name serial number MAC Address fingerprint al gorithm firmware version manufacturer and manufactured date and time CONTENTS 27 28 TROUBLESHOOTING Unable to Connect Appears When this message appears it means that the settings for the terminal and the computer are not properly done Find out which method you are using to connect The terminal offers LAN RS232 RS485 and USB communication methods Refer to Chapter 4 to further understand the topic Admin Affirm Appears You are not the administrator of this terminal Only an authorized administrator of the system is allowed to access the Menu Any attempt of normal user to access the Menu will prompt Admin Affirm message on the screen In case the administrator or he she has resigned from the company kindly contact your FingerTec authorized reseller to access the terminal Difficult to Read Finger Five things could be the cause of this Enrolment is not properly done Enrolment is the most important process to ensure that the terminal captures the best quality of your fingerprints Refer to chapter 4 for how to do a good enrollment The location of the terminal is not conducive The scanner does not work well in bright lighted area Cover the scanner a little if this is the cause of the difficulty Shift the location area for a better performance Finger is not properly placed To get a good r
5. 3 tasks 1 Reset All Default Settings 2 Reset Keyboard Settings 3 Reset Other Parameters Please make sure that you are certain of performing any of the tasks before proceeding to avoid loss of crucial data CONTENTS 21 22 Misc Settings SLEEP TIME Sleep time is a period before the terminal goes to sleep mode This setting is available as a power saving feature of the terminal The time range is from 0 999 seconds Menu gt System gt Misc Set gt Sleep Time gt Determine your time gt Ok to Save EXT BELL FingerTec colour time attendance terminal models allow you to link an external bell such as siren to the system Press Menu gt System gt Misc Set gt Ext Bell gt On Off gt Ok to Save DISPLAY THE FINGERPRINT IMAGE ONSCREEN The terminal offers to display a fingerprint image when doing scanning for users to un derstand how to place the finger properly You can opt to show the fingerprint image Press Menu gt System gt Misc Set gt Fp Image gt Choose Your Preference gt Save Options available include Fingerprint Image Function Display Both show The fingerprint image is displayed on the screen during both enrollment and verification Neither show The fingerprint image is neither displayed on the screen during enrollment nor during verification Enrol show The fingerprint image is displayed on the screen only during enrollment Match show The fingerprint image is displayed on the screen
6. TERMINAL The FingerTec terminals are able to display advertisements or pictures on the screen dur ing an idle period The size of the displayed picture must be 320 x 240 resolution gt CONTENTS 8 AUTO TEST BZ lt i Who Should do the Auto Test Auto Test page is to diagnose or analyze the conditions in the terminal There are several tests available in the Auto Test page and only an administrator is allowed to perform the test Before running any tests kindly contact your reseller for advice or you could email support fingertec com TFT TEST Test Screen determines the quality and sensitivity of the terminal s touch screen panel You will see lines of different colours click the screen to continue testing If there s a bro ken line or distorted colors on the screen kindly send your FingerTec Terminal for repair To run test Press Menu gt Auto Test icon gt TFT Test AUDIO TEST Audio Test determines the quality of the terminal s audio Every click on the screen will emit different voice message If you find any distorted sound in any of the voice messages or instructions kindly send your terminal for checking and repair To run test Press Menu gt Auto Test icon gt Audio Test KEYBOARD TEST The Keyboard Test is for you to check the condition of the keyboard Press Menu gt Auto Test icon gt Keyboard Test SENSOR TEST This test is to determine the condition of the fingerprint optical scanner you need to run
7. TROUBLESHOOTING Unable to Connect Appears Admin Affirm Appears Difficult to Read Finger The LED is Blinking All The Time Duplicate Finger Appears RFID Card Doesn t Respond No Sound 1 GETTING STARTED Viewing the User Guide in the Internet The User Guide is available in the package when you purchased the terminal The User Guide is also available online at http www fingertec com and http user fingertec com Choose the language that you prefer for your User Guide Terminal Included Accessories Do not abuse the fingerprint sensor by scratching the surface contacting the sen sor s surface with heat pressing hard during placement of fingerprint for verifica tion Clean the sensor occasionally with microfiber cloth to maintain the perform ance of the sensor ACIOOCMODEL ae MODEL DC 5V Power Adaptor For supplying power to the terminal iss A Packet of Bolts Screwdriver Use the screws to hold the back plate Use the screwdriver to open the back plate of the terminal against a wall of fingerprint terminal and to install the back plate against a wall CONTENTS 3 TA100C MODEL ANGCRTEC Screwdriver Use the screwdriver to open the back plate of fingerprint termi DC 5V Power Adaptor nal and to install the back plate For supplying power to against a wall the terminal Siren Cable y For connecting the terminal A Packet of Bolts RFID Cards 5 pieces
8. card enrolment Have you assigned the user ID to the verification group that supports RFID card Without setting the terminal to show that you are under a group that supports RFID card the terminal wouldn t read your card No Sound A few things could cause this problem The terminal voice mode is silent Perhaps someone has turned off the voice in your terminal or reduced its volume to 0 Refer to Chapter 5 System under Voice to rectify Speaker is damaged Once you have rectified the voice mode if the problem persists proceed to test the voice Go to Chapter 8 to do the test If no voice is being emitted contact your local reseller for support For more troubleshooting go to http user fingertec com CONTENTS 29 2015 Timetec Computing Sdn Bhd All rights reserved 012015
9. fingerprint test Once you run the sensor test the terminal will display a white square on the screen Place your finger on the scanner If you can see your fingerprint on the white square the optical scanner works fine Otherwise kindly send your terminal for checking and repair To run test Press Menu gt Auto Test icon gt Sensor Test RTC TEST Time is an essence in any FingerTec terminal and it should not be compromised The RTC Test will display date time O s 0 ms Click the screen to start the test The 0 s 0 ms will start to run and every 10ms change the second to 1 If it doesn t run as it should kindly send your terminal for checking and repair To run test Press Menu gt Auto Test icon gt RTC Test CONTENTS 25 9 RECORD Checking Records of Users in the Terminal To view a particular user s records in the terminal Press Menu gt Record gt Insert ID No gt Select start and end range date gt Ok to view 26 CONTENTS 10 SYSTEM INFORMATION This option under System allows the installer to check the information of the terminal in cluding storage firmware algorithm etc To retrieve the System Information of the termi nal Press Menu gt Sys Info Records Shows free storage and used storage of the terminal and details of user counts admin counts and password users It also displays other information such as FP templates and logs templates that have been used and are available
10. you are certain when you want to do this operation The logs that are stored inside the terminal are the ones that have not been downloaded into TCMS V2 Deleting the logs means that no backup data is available DELETING ALL DATA This function allows you to delete all attendance data and user information in the ter minal Make sure that all user information has been backed up in the TCMS V2 before performing this task CLEARING ADMIN There are three user privileges in the terminals administrator supervisor and normal user You can delete administrator privilege but without an administrator normal user can access the menu easily and interrupt the settings DELETING PICTURE You can advertise your product and company cor Please be extra careful when j performing this task to avoid porate message in the terminal using screen saver unauthorized deletion of function important data 20 CONTENTS Data Update Using USB Flash Disk To update the terminal using a USB flash disk press Menu gt System gt Update gt Make sure that you have the USB Flash Disk plugged into the terminal before you proceed Keyboard Define the function keys in your terminal here Press Menu gt System gt Keyboard gt Select the function gt Determine the Key Number gt Name The function To activate the alphanu meric keyboard press the right arrow button gt You can also set to auto switch this func tion on a certain time of days gt O
11. FID is easy Press Menu gt User Mgmt gt New User gt Enroll Card gt ware card at the induction area gt OK CHANGING CARD ID Press Menu gt User Mgmt gt Manage User gt OK gt Change Card gt OK gt Show a different card gt OK gt CONTENTS 4 INSTALLATIONS amp COMMUNICATION Installations FingerTec terminals offer several connections for power and communications Installations of FingerTec time attendance terminals are simple MOUNT ON WALL e After measuring the height accordingly and make relevant marking on the wall drill the screws into the wall to secure the back plate e Attach the terminal to the back plate and tighten the screws 4 feet 1 2 meter recommended FLEXI KIT FingerTec offers flexi kit for all its time attendance models Attach the terminal on the flexi kit for convenience and cosmetic purposes View flexi kit at http accessory fingertec com CONTENTS 15 Communications Connection points for power and communication are available on top of the terminals Refer to the following diagrams for the terminals you require AC100C MODEL g USB PORT PA o POWER PORT TCP IP PORT TA200 PLUS MODEL USB PORT A W a POWER PORT TCP IP PORT 16 CONTENTS USB PORT Linking with USB flash disk for remote data transfer TCP IP PO
12. FING RIEC Fine RTEc TA100 Plus FnGerTec AC100C TA100C TA200 Plus Color Time Attendance System User Guide CONTENTS 3 5 Chapter 1 GETTING STARTED Viewing the User Guide in the Internet Terminal Included Accessories Included Printed Materials Activating Terminal Registering Terminal 6 10 Chapter 2 BASICS Introduction to Terminal Terminal Overview Main Menu Power On Off Button Battery Date Time Voice Control Security Features Cleaning Terminal Restarting and Resetting Terminal 11 14 Chapter 3 USER Enrolling User Verifying User Adding User Information Deleting User Access Level Privilege Defining Work Codes RFID Card Function 15 18 Chapter 4 INSTALLATIONS amp CONNECTION Installations Communications Security TCMS V2 Online Activation Installation and Setup of TCMS V2 Connecting Terminal to TCMS V2 Using USB to Download Upload Data Communication Key 19 22 Chapter 5 SYSTEM System Settings Data Management Data Update Using USB Flash Disk Keyboard Display Settings Reset Misc Settings 2 CONTENTS 23 24 25 26 27 28 29 Chapter 6 DATE TIME Setting Date Time Daylight Saving Time Chapter 7 USB Understanding the Need for USB Chapter 8 e AUTO TEST Who should do the Auto Test Chapter 9 e RECORD Checking Records of Users in the Terminal Chapter 10 gt SYSTEM INFORMATION Records Device
13. Menu gt System gt System gt Threshold 1 1 or Threshold 1 N gt Determine the Level gt OK to Save DATE FORMAT The date format can differ based on countries for example in Malaysia the date month year format is used while in America the month comes first Choose your date format according to your preference The default format is dd mm yy Press Menu gt System gt Date Format gt Select Format gt Ok to Save SOUND OF KEYBOARD The terminals emit sound when you press any of its buttons To turn on off the keypad sound Press Menu gt System gt Keybeep gt On Off gt Ok to Save FINGER SENSITIVITY Determine the sensitivity of the sensor to fingerprint Choose Low Mid or High sensi tivity It is recommended to be set at Mid Press Menu gt System gt Finger Sensitivity gt Select your preference gt Ok to Save VOICE The terminal has certain voice commands to guide users during enrolment and to no tify users during verification Press Menu gt System gt Voice gt On Off gt OK to save VOLUME Voice Control lets you control the level of volume emitted by the terminal Adjust Volume The default volume of the terminal is 60 The volume can go as high as 100 and as low as 0 To sustain the performance of speaker in the terminal it s recom mended to stay at the range of 60 70 To adjust the volume Press Menu gt System gt Volume 1 100 gt Set your number gt Ok to Save ALGORITHM VERSION Get the t
14. ROCESS 1 1 One to One You have to identify your User ID before inputting any biometrics feature for verification For example your user ID is 1008 One to one method requires you to key in user ID followed by your finger print to get verified 1 N One to Many You don t need to identify your User ID before inputting any bio metrics feature for verification Simply place your finger on the scanner for verification CONTENTS 11 12 VOICE MESSAGE VOICE MESSAGE WHAT DOES IT MEAN Verified Identity verification is successful the terminal stores the transaction logs and opens the door if connected to door access Try again please Identity verification is failed because the finger is not properly posi tioned the template is not available in the terminal or the password is incorrect Admin Affirm You are not an administrator of the system and you cannot access Menu page Duplicate Finger This message only appears during registration when the finger that you want to enroll has been enrolled before FP Enrolled Alrd will be displayed on the LCD screen Invalid ID For 1 1 verification User ID entered does not match with fingerprint FINGERPRINT VERIFICATION 1 N 1 N verification does not require any input of your user ID Place your finger properly on the scanner and the terminal will take a second to verify your identity 1 1 1 1 requires input of User ID befor
15. RT Connect with CAT 5 cable for LAN connection one end to this port and another end to the computer s TCP IP Port FRONT 1 8 TCP IP for Single Connection Linking the termi JOINT 1 PIN JOINT 2 PIN nal to a single computer using TCP IP requires Ethernet 10 100Base T Crossover Cable The cable can be used to ed KORIE cascade hubs or to connect Ethernet stations back to EE R back without a hub It works with both 10Base T and RE rl T 100Base TX D 0 TCP IP for Network Connection Linking the terminals to multiple computers using TCP IP re quires Ethernet 10 100Base T Straight Thru Cable or whips The cable works with both 10Base T and 100Base TX connecting a network interface card to a hub or network outlet CONNECTOR PIN CABLE COLOR CONNECTOR TX 1 White Orange ____ 1 TX TX 2 Orange 2 TX RX 30 White Green _____ 3 RX 4 Blue 5e White Blue ___ 5 RX 6e Green 6 RX 7e White Brown _________ 7 8 Brown 8 POWER SUPPLY PORT Insert the Power Adapter point to this port for power Security Create password for a specific terminal here Press Menu gt Comm gt Security gt Insert Terminal ID No and Password gt Ok to save The security password known as COM Key is intended for extra security To connect the terminal with the software the COM key inserted in the Software must be the same as the one inserted in the terminal or else connection cannot be established even though the
16. activation key and product key are correctly inserted TCMS V2 Online Activation TCMS V2 is a genuine software by FingerTec Every FingerTec access control model comes bundled with a unique license key To start using the terminal with TCMS V2 you must connect the terminal to TCMS V2 and perform online activation TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet In case you do not have an Internet connection you would need to do of fline activation Please send the serial number and models of your terminals to your lo cal resellers or support fingertec com to request for a product key and activation key CONTENTS 17 Installation and Setup of TCMS V2 Install TCMS V2 in a PC that fulifills the software s minimum requirements Refer to user fingertec com user promanual htm for the TCMS V2 user guide online Setup Wizard will require you to do online activation before a connection can be established between TCMS V2 and the terminals Connecting The Terminals to TCMS V2 DETERMINING TERMINAL NUMBER Identify the number of your terminals to dif ferentiate them between one another TCMS V2 can connect up to 999 units of terminal Press Menu gt Options gt Comm Opt gt Dev Num gt Select the number USING TCP IP IP address is important as it is a unique address of the terminal in LAN Without the IP address locating the specific terminal is not possible To input t
17. communication options such as LAN and serial cable connections but some times there are scenarios that require USB Universal Serial Bus connectivity USB can connect terminals with a computer for download and upload of user information and transaction logs TYPES OF USB There is various type of USB available in the market FingerTec terminals can only work with USB flash disks that support minimum Linux Kernel 2 4 x working ideally with Imation Transcend and Pen Drive minimum support Linux Kernel 2 4 x To determine the type of USB compatible with the FingerTec terminal please refer to this link at http www fingertec com newsletter HL_74 html DOWNLOADING DATA INTO USB A FingerTec terminal is able to download data i e transaction logs user information and short messaging system into the USB Pen Drive To download the data Press Menu gt Pen Drive icon gt Download Data After the download process is complete eject the USB flask disk from the terminal and connect it to your PC that has been installed with the TCMS v2 software Upload the data from the USB into TCMS V2 for further processing UPLOADING DATA FROM USB A FingerTec terminal is able to upload data i e user information short messaging sys tem picture screensaver and themes into the USB Pen Drive To download the data Press Menu gt USB icon gt Upload Data After the upload process is complete eject the USB flask disk from the terminal UPLOADING PICTURES TO THE
18. dministrator You are allowed to access into menu to enroll users and edit settings and system Defining Work Codes The terminal provides a work code feature which allows users to key in predefined numbers after verification The work code _Check In 00 numbers are predefined in the TCMS V2 Check Out 01 The following table shows examples of OT start 04 work codes Done 05 Press Menu gt User Mgmt gt WorkCode gt Press ok to activate the menu gt Select to Create New workcode Edit Workcode or Half day Leave 12 to Delete Workcode gt Choose your pref Sick Leave 10 Emergency Leave 11 erence gt Ok to save Meeting Client 20 To add work code through the terminal i Outstation 21 Press Menu gt User Mgmt gt Workcode gt Menu gt New gt Enter Code Number eg 02 Workcode Mode 1 Verification followed by work code gt Enter Code Name eg Emergency Leave Workcode Mode 2 Work code followed by verification gt OK to save RFID Card Function The fingerprint terminals are versatile and some can accept card verifications This chap ter covers the Radio Frequency Identification or better known as RFID system The termi nals accept RFID card with specifications of 64 bit 125kHz ENROLLMENT OF RFID CARD RFID can be enrolled alone with fingerprint or with password Each RFID card comes with a unique ID and the terminals will read from the numbers and match it with the card Enrollment of R
19. e the terminal reads and verifies your identity Press 1 1 1 N gt Input ID on the screen gt Press fingerprint icon gt terminal will read and verify Some precautions have to be taken to get a good read every time Make sure the center point of your finger is placed in the middle of the scanner for a good read Recommended to use index finger The terminal accepts other fingers but index is the most convenient Make sure the finger is not wet too dry injured or dirty Do not press hard on the sensor just place it comfortably Avoid direct sunlight or bright light Center point PASSWORD VERIFICATION Password can be an option for those who do not prefer to use other verification methods To verify using password press 1 1 1 N gt insert User ID and press key button gt insert password and press OK CARD VERIFICATION Place the card on the card scanning area and the terminal will read and verify the card gt CONTENTS Adding User Information User information can be added into the terminal through two ways One is through the FingerTec terminal and the other through the TCMS V2 To add change user information via the terminal press Menu gt User Mgmt icon gt Manage User gt OK gt Select Instruction gt Edit Add gt OK to Save Edit User Edit User ID NO 1 ID NO 1 Name Name FP Enroll FP FP Num 1 FP Enroll FP FP Num 1 PWD Enroll PWD PWD Enroll PWD Priviles 4 User gt Card Enroll Card A
20. ead make sure that your finger s center points are located at the middle of the scanner Adjust the position of your fingerprint as you see it onscreen The scanner is not cleaned or it is scratched Check the quality of the scanner If the scanner is dirty please clean it with a microfiber cloth If it is scratched contact your local reseller for a replacement Did anything happen to your finger lately Make sure that the finger is not injured cut or bruised which could cause it difficulty to read The algorithm reads the minutiae points of your fingerprint the more it can read the better the result The LED is Blinking All The Time You have nothing to worry about unless the blinking light is red The green blinking light is indicating that the terminal is under its standby mode Red blinking light may signal problem in the terminal Contact your reseller for consultation gt CONTENTS Duplicate Finger Appears FingerTec terminals are intelligent It will not accept the same fingerprint twice into its system If you have registered a finger into the terminal the system would prompt du plicate finger when you try to enroll that finger for another time Choose a different finger to proceed RFID Card Doesn t Respond Two possibilities for this problem Have you registered the card to the terminal The card must be registered to the terminal before it can read the information in the card Refer to chapter 3 User for
21. erminal s algorithm version here Press Menu gt System icon gt System gt Alg Version gt View the Version gt Ok to Save CONTENTS 19 RECHECK MIN Once you have inserted a value eg 1 when a user checks in at 10 01 his time will be adjusted to 10 00 The maximum value is 99 When you enter 5 a user is given 5 minutes leeway time in his attendance LOG ALERT When the log storage is at a certain level the user administrator needs to be alerted to avoid underperformance of terminal The recommended value is 99 Menu gt System gt System Settings gt Log Alert gt Input your value gt Save Data Management Every time an enrolment is performed or Terminal ID 01 verification is done a transaction log is stored Date dd 050210 inside the terminal The data contains the ter la ay minal ID date time user ID and transaction _Time hhmm 0900 activity For example 0105021009000000000 User ID 000000001 010000 Transaction Code 00 These logs need to be managed to maintain Terminal Activity 00 the effectiveness of the terminal It is recommended to do the housekeeping of data from the TCMS V2 software There are 4 functions available in the Data icon to enable you to manage your data in the FingerTec terminal In the data management icon you can choose from four instructions Press Menu gt System gt Data Mgmt gt Select your instruction gt Ok to save DELETING ATTLOG Please make sure that
22. he IP ad dress of the terminal Press Menu gt Options gt Comm Opt gt IP Addr gt Key in IP address SETTING UP ETHERNET It is important to setup the Ethernet to connect the termi nals using TCP IP connection Setting up the Ethernet is done by enabling the Ethernet function Press Menu gt Options gt Comm Opt gt Ethernet gt Yes Turn off the terminal after you have set the Ethernet setting to Yes Now plug in the network plug to the Ethernet interface and turn the power on Determining the Netmask Gateway and NetSpeed For TCP IP connection please configure the netmask gateway and netspeed for the terminal Press Menu gt Options gt Comm Opt gt NetMask gt Insert the numbers Press Menu gt Options gt Comm Opt gt Gateway gt Insert the numbers Press Menu gt Options gt Comm Opt gt NetSpeed gt Choose the speed of your Ethernet connec tion USING RS232 CONNECTION For connection via RS232 baudrate is the determinant of communication speed between the terminal and the software The higher the baudrate the faster the speed is To turn on RS232 connection and set the baudrate Press Menu gt Options gt Comm Opt gt RS232 gt Change the RS232 connection to Y To change baudrate Press Menu gt Options gt Comm Opt gt Baudrate gt Change the Baudrate accordingly USING RS485 CONNECTION For connection via RS485 baudrate is also the deter minant of communication speed between the terminal and the soft
23. k to Save Display Settings NUMBER OF TRIES 1 1 Match Retry Times You can set the limit to the number of tries for the 1 1 verification mode The range is from 1 9 If a user s number of tries exceeds the limit the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal Press Menu gt System gt Display gt 1 1 Match Retry Times gt Determine the Value gt ok to Save Password Retry Times You can set the limit to the number of tries for password verifica tion The range is from 1 9 If a user s number of try exceeds the limit the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal Menu gt System gt Display gt 1 1 Match Retry Times gt Determine the Value gt Ok to Save Clock Mode There are two clock modes available in FingerTec terminals Choose the one your prefer Press Menu gt System gt Display gt Clock Mode gt Choose 1 or 2 gt Okto Save PICTURE DELAY Picture delay refers to the idle period before the screen displays your loaded advertise ment It ranges from 0 999 seconds Press Menu gt System gt Display gt Picture Delay gt De termine your time gt Ok to Save CLOCK DELAY Clock delay is an idle period before the screen displays your chosen clock picture It ranges from 0 999 seconds Menu gt System gt Display gt Clock Delay gt Determine your time gt Ok to Save Reset Reset allows you to perform
24. l to diagnose the terminal on various aspects 6 Auto Test 7 Check user attendance and transaction logs that are available in FingerTec terminals and perform housekeeping of the machine 7 Record View free and used memory of the terminal as well as the terminal s details in system information 8 Sys Info Power On Off Button Use the power on off button to turn the terminal on or off You can disable the button to avoid accidental shut off of the terminal Battery Terminals operate using power supply from a standard power outlet Inside the terminal there is an RTC battery for the running of the clock Charge the terminal for at least 3 hours straight before you start using it When there is a serious delay in time or the clock keeps on restarting the RTC needs to be replaced External power supply Mini UPS uninterrupted power supply 5V and mini UPS 12V pro vide mobile power supply to the terminals Charge the mini UPS sufficiently for optimum performance Refer to http accessory fingertec com for more information about accessories Date Time The terminals display the date and time at the home screen Choose the date and time format based on your preference Press Menu gt Date Time gt Select Value gt OK to save Voice Control Voice Control lets you control the level of volume emitted by the terminal TURN ON OFF The system lets you to turn on off the voice based on your preference Press Menu gt
25. only during verification POWER KEY You can disable or enable the power on off button to avoid accidental shutdown of FingerTec terminals Disable Enable Press Menu gt System gt Misc Set gt LockPwrKey gt On Off gt Ok to save SYSTEM LANGUAGE FingerTec terminals offer various languages to match your local requirements Maxi mum of 3 language packs are available in the terminal and it s set according to your request during purchase The default language is English Press Menu gt System gt Misc Set gt Language gt Choose your language gt Save gt CONTENTS 6 DATE TIME Adjusting Date Time FingerTec time attendance terminal functions to record time attendance activities of em ployees Precision in time and date cannot be compromised for the system to work effi ciently Adjust Date Time according to your time zone Press Menu gt Date Time gt Select Value gt Ok to Save Daylight Savings Time Daylight savings time DLST is the practice of temporarily advancing clocks so that after noons have more daylight and mornings have less Adjust your DLST if necessary Press Menu gt Date Time gt DLST to On and adjust the time accordingly gt Ok to Save CONTENTS 23 24 7 USB Understanding the Need for USB FLASH DISK Communication between FingerTec terminals and a PC is very important to upload and download transaction data for time attendance and door access reports The terminals offer a few
26. rted Cleaning Terminal CLEANING THE BODY Use a dry cloth to clean the terminal s body Do not use any liquids household cleaners aerosol spray solvents alcohol ammonia and abrasive solutions to clean the body of the terminal because it could damage it CLEANING THE FINGERPRINT PRISM Clean the fingerprint prism with a cellophane tape for silicon coated prism View the video on how to clean the fingerprint prism at this link http www fingertec com news letter enduser cleanfinger html For the non coated prism please use microfiber cloth Restarting and Resetting Terminal If a feature isn t functioning as it should try restarting or resetting the terminals RESTARTING THE TERMINAL Push the On Off button on the terminal to restart the terminal If you can t restart the terminal or if the problem persists you might want to reset RESETTING THE TERMINAL Go to Menu press the System icon and click on Reset Choose to Reset All Default Set tings Reset Keyboard Settings or Reset Other Parameters Resetting the terminal will cause all your settings to return to the original factory settings gt CONTENTS oD 3 USER i Enrolling User The FingerTec terminals can enroll fingerprint templates passwords and card informa tion This chapter covers all possible user enrollments in the terminals FINGERPRINT ENROLLMENT It is recommended to enroll two fingers for one user ID One template is the default and another one i
27. s used for backup You need to check the quality of the fingerprint before doing any fingerprint enrollment It is important to locate the center points of the finger because the center points has to be placed in the middle of the scanner dur ing enrollment to get a good reading You also have to make sure that the fingers are not too wet or too dry for enrollment To enroll fingerprint Press Menu gt User Mgmt icon gt New User gt ID No insert value gt Select Enroll FP gt Select Privilege gt Place your fingerprint 3 times following instruc tions given by the terminal gt OK to save CARD ENROLLMENT For terminals that are using card system default card for the terminal is RFID MiFare and HID card systems are available upon request To enroll card Press Menu gt User Mgmt icon gt New User gt ID No gt Insert User ID gt Select Enroll Card gt Wave the card at the scanning area until the screen displays the Card ID gt OK to save PASSWORD ENROLLMENT The terminal offers different enrolment methods and passwords can be used alone or in combination with other verification methods The maximum length of a password is 8 digits To enroll password Press Menu gt User Mgmt icon gt New User gt ID No insert value gt Select Enroll Pwd gt Input password using the keypad gt Reconfirm password gt OK gt OK to save Verifying User 1 1 ONE TO ONE 1 N ONE TO MANY VERIFICATION METHOD P
28. time use the terminals need to be charged fully to avoid having the red light blinking gt CONTENTS ITEM FUNCTION Keypad To input instructions into the terminal and to allow configuration Fingerprint Sensor To scan finger for confirmation of identity Speaker For terminal voice emission USB Port To upload download users information password and transaction logs via USB disk Reset Button To restart the terminal as and when required TA100C MODEL L E D Display Speaker Reset Button amp USB Port LCD Screen 7 8 3 v od oO 3 MOK Keypa Fingerprint RFID Card Sensor Induction Area ITEM FUNCTION LCD Screen Displaying status of terminal day date and time LED Display Green LED The terminal is working fine and it is in standby mode Red LED There is an error at the terminal that requires checking For first time use the terminals need to be charged fully to avoid having the red light blinking Keypad To input instructions into the terminal and to allow configuration Fingerprint Sensor To scan finger for confirmation of identity RFID Card Induction Area Area that reads RFID cards for TA103C R only Speaker For terminal voice emission USB Port To upload download users information password and transaction logs via USB disk Reset Button To restart the terminal as and when required CONTENTS 7 EEE PLUS MODEL L E D Display
29. uth 4 User gt VerType lt FP PW RF ok M lt Search User Insert User ID in the column and press OK Record Press to view available user records Edit User Delete Add Verification Methods and change Privilege Del User Delete User Fingerprint or Password New User Enrolment of New User ID No Edit user ID based on your company s employee numbering system Maximum length of user ID is 9 digit Name Add name of the user in this field Can only be done via TCMS Maximum number of char acters is 24 FP Quantity of Fingerprint PWD Quantity of Password CARD Quantity of Card It is recommended that the updating of user information be done through the TCMS V2 software After the information is updated sync the TCMS V2 and the terminal to display the information Deleting User Only an administrator can perform user deletion at the FingerTec terminal To delete certain user s press Menu gt User Mgmt gt Manage User gt OK gt Select Del User gt Choose Delete User gt OK Please be extra careful when performing this task to avoid any unauthorized deletion CONTENTS 13 14 Access Level Privilege FingerTec terminals offer two types of access level or privilege PRIVILEGE USER ROLES Normal User Only use the terminal to verify your identity You cannot access into Menu and make changes into settings and system A
30. ware but the speed must be according to the speed of theconverter Check your converter for the speed To turn on RS485 connection and set the baudrate Press Menu gt Options gt Comm Opt gt RS232 gt Change the RS485 connection to Y To change baudrate Press Menu gt Options gt Comm Opt gt Baudrate gt Change the Baudrate accordingly Using USB to Download Upload Data A USB flash disk is useful in cases where the terminal is installed far from a PC or there is a connection problem To determine the type of USB flash disks compatible with the termi nal please refer to this link at http www fingertec com newsletter HL_74 html using USB Press Menu gt PenDrive Mgmt gt Choose the operation that you want to carry out via USB flash disk Communication Key Since the software is controlled by an activation code and a product key set the COMM key to zero Press Menu gt Options gt Comm Opt gt COMM Key gt Set to 0 18 gt CONTENTS 5 SYSTEM System Settings THRESHOLD Threshold is the level of the fingerprint scanner s sensitivity Threshold determines how many percent of minutiae points on a fingerprint template will be read by the system The higher the threshold level more points are being read more restricted the system Configure the threshold for 1 1 and 1 N methods For 1 1 the range is from 0 50 and the recommended value is 15 For 1 N the range is from 0 50 and the recommended value is 35 Press
31. with us at http www fingertec com ver2 english e_warranty htm CONTENTS 5 6 2 BASICS Introduction to Terminal FingerTec is a renowned brand name for commercial products for door access and time attendance systems FingerTec offers a wide range of products to cater to the growing needs for biometrics products in office home automation as well as in security indus try FingerTec terminals are loaded with powerful microprocessor that can process biomet rics authentication methods for accurate personal identifications and for collection of precise data for time attendance In addition some fingerprint terminals are made to accept card verification as an added security measure This manual covers color time attendance models of FingerTec products from AC100C TA100C and TA200 Plus model The terminal acts as a tool to collect attendance data For a processing of attendance data FingerTec is providing a powerful time manage ment software TCMS V2 to process data and provide accurate and reliable attendance reports Terminal Overview ACIOOCMODEL ae MODEL L E D Display Speaker Reset Button amp USB Port LCD Screen Keypad Fingerprin Sensor ITEM FUNCTION LCD Screen Displaying status of terminal day date time and the icons available LED Display Green LED The terminal is working fine and it is in standby mode Red LED There is an error at the terminal that requires checking For first
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