User Manual
Contents
1. 64 200 Mbps Can co exist without interference with HomePlug v1 0 or HomePlug v1 0 Turbo certified devices is compatible with HomePlugAV certified devices Up to 200 Mbps with real throughput greater than 80 Mbps 2 30 Mbps Technical Specifications A 1 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Modulation type OFDM symbol modulation Electromagnetic Emissions Meets requirements of FCC Part 15 Class B CE EMC Class B 3 home FCC Certificate Safety Agency Approvals Meets requirements of UL 60950 cUL IEC60950 CE LVD TUV CB Technical Specifications A 2 v1 1 September 20092. Table 1 2 XAV1004 Ethernet Ports and Buttons Item Description Ethernet ports Use these four ports to connect to connect the XAV1004 to peripheral devices such as gaming consoles DVD players internet phones or storage devices The ports use a QoS priority algorithm to determine levels of service For more information about connecting devices to these ports see Connecting Devices to the XAV1004 on page 1 7 Security button Configure security see Changing the Default Encryption Key using Push N Secure on page 2 2 Reset button To reset use a sharp object such as a pen or a paper clip to briefly press and hold this button for no more than two seconds The adapter automatically returns to factory default settings and then restarts Note Pressing the reset button longer than recommended may interfere with resetting the adapter XAV1004 Label y NETGEAR in California 272 10797 04 SERIAL WD Figure 1 4 The label on the rear panel of the XAV1004 contains the items listed below e Model number e MAC address e Serial number e Device password PWD Installation and Basic Configuration 1 5 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Installing Your Powerline AV Ethernet Adapter To prepare for installation 1 Familiarize yourself with the Powerline AV Ethernet Adapter The front panel has three lights Ethernet Powerline and Power The back panel h
3. XAV1004 Powerline AV Ethernet Adapter User Guide NETGEAR NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA 202 10470 01 v1 4 September 2009 2009 by NETGEAR Inc All rights reserved Technical Support Please refer to the support information card that shipped with your product By registering your product at ttp www netgear com register we can provide you with faster expert technical support and timely notices of product and software upgrades NETGEAR INC Support Information Phone 1 888 NETGEAR for US amp Canada only For other countries see your Support information card E mail support netgear com North American NETGEAR website http Avww netgear com Trademarks NETGEAR the NETGEAR logo ProSafe Smart Wizard and Auto Uplink are trademarks or registered trademarks of NETGEAR Inc Microsoft Windows Windows NT and Vista are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Safety Instructions Use the following safety guidelines to ensure your
4. 7 Gaming Console Notebook Figure 1 1 Installation and Basic Configuration 1 2 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide XAV1004 Front View The front view of the XAV1004 is shown in the following illustration Ethernet Powerline Power LED LED LED Pick A Plug Figure 1 2 The following table describes the status lights LEDs on the front of the XAV1004 Table 1 1 XAV1004 LEDs Item Description Ethernet LED Solid green The Ethernet port is linked but there is no activity Blinking green There is traffic between an Ethernet port and the Powerline network Off There is no Ethernet connection Powerline LED Solid The adapter is connected to a Powerline network e Fast blinking The adapter is sending or receiving data Off The adapter has not found any other compatible Powerline devices using the same Powerline network encryption key The Pick A Plug feature shows by the color of the LED the speed of the Powerline link for the electrical outlet where the device is connected e Green The link rate is faster than 80 Mbps Amber The link rate is between 50 Mbps and 80 Mbps e Red The link rate is slower than 50 Mbps If the LED is not green try another outlet You may get a better link rate and the LED will turn green Power LED e Solid green The electrical power is on Fast blinking The adapter is setting itself up after the reset or S
5. Problem using the reset or Security button The devices cannot find each other Make sure that the Powerline devices are plugged into outlets with power and that they use the same network encryption key If you did not change the network encryption key move the Powerline device to a closer location If the problem occurred after you changed the network encryption key using the XAV1004 Configuration Utility on the CD press the Reset button to return the Powerline AV Ethernet Adapters to their default settings If this fixes the problem see the User Manual for instructions about setting the network encryption key The color of the Powerline LED indicates the speed of the Powerline link If the LED is red the speed is less than 50 Mbps Switch to another electrical outlet until the LED displays solid green There is no data traffic Make sure that e Your router and modem are switched on and that the Ethernet cable that came in the box is connected to the Powerline adapter port and a router LAN port The PC connected directly to the router can access the Internet The reset and Security buttons are located on the side panel of the Powerline AV Ethernet Adapter e Pressing the Reset button longer than two seconds will not reset the device e Pressing the Security button longer than two seconds will not activate security Problems After Changing Network Encryption Key If your Powerline devices stopped communicati
6. 3 Wait up to 80 seconds for the XAV1004 to be recognized by the Powerline network Installation and Basic Configuration 1 8 v1 1 September 2009 Chapter 2 Securing and Configuring Your Powerline Network This chapter describes Powerline network security and describes how to use the XAV1004 Powerline Utility You can use the Powerline Utility to configure encryption for your Powerline network and to check the link rate of traffic passing through the Powerline network Understanding Powerline Network Security Powerline devices on the same network must use an identical encryption key The Powerline AV Ethernet Adapter default encrypted password is HomePlugAV If you do not set up security anyone nearby with a Powerline network can use this password to gain access to your network Use the Security button on the Powerline AV Ethernet Adapter to change the Powerline encryption key ____ Note If you need to return the Powerline AV Ethernet Adapter to its factory default settings use the Reset button or the NETGEAR XAV 1004 Configuration Utility on your Resource CD Encryption of the information you send over the Powerline AV Ethernet Adapter helps keep it secure This is especially important in locations with many people such as apartment buildings A Powerline network consists of Powerline adapters with the same network encryption key The security used by Powerline AV Ethernet Adapters is similar to the SSID and encrypti
7. default setting all you need to do is plug the new device into a power outlet If the network encryption key has been customized You can use the Security button to add the new device to your network see Changing the Default Encryption Key using Push N Secure on page 2 2 You can use the Powerline Utility to add the new device to the network as described in the following sections The procedure for setting the network encryption key depends on whether the computer running the Powerline Utility is connected directly to the new Powerline AV Ethernet Adapter local or is connected to a different device in the Powerline network remote Securing and Configuring Your Powerline Network 2 9 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Adding a Device from a Locally Connected Computer Follow these steps 1 Plug the new Powerline AV Ethernet Adapter into an available AC power outlet Connect the Ethernet cable that came with the adapter to the adapter s Ethernet port and an Ethernet port on the computer Start the Powerline Utility which displays its Main tab Wait for the utility to detect the new device Click the Security tab NETGEAR Powerline Utility Main Security QoS Log About Device Name MAC Address Location Device Password Firmware Version Device 01 00 80 52 DA DA 15 Local INT6400 MAC 3 3 3348 04 2768 20081022 FINAL B E Device02 00 00 02 5E 60 11 Remot
8. own personal safety and to help protect your system from potential damage To reduce the risk of bodily injury electrical shock fire and damage to the equipment observe the following precautions e Observe and follow service markings Do not service any product except as explained in your system documentation Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock Only a trained service technician should service components inside these compartments e If any of the following conditions occur unplug the product from the electrical outlet and replace the part or contact your trained service provider The power cable extension cable or plug is damaged An object has fallen into the product The product has been exposed to water The product has been dropped or damaged The product does not operate correctly when you follow the operating instructions e Keep your system away from radiators and heat sources Also do not block cooling vents Do not spill food or liquids on your system components and never operate the product in a wet environment If the system gets wet see the appropriate section in your troubleshooting guide or contact your trained service provider v1 1 September 2009 Do not push any objects into the openings of your system Doing so can cause fire or electric shock by shorting out interior components e Use the product only
9. 04 Powerline AV Ethernet Adapter User Guide Table 2 1 Configuration Utility Main Tab continued Link Rate Mbps Field or Button Description Location This column shows whether the device is local or remote The local device is the one connected with an Ethernet cable to the computer that you are using to run this utility Quality This indicates the Quality of Service QoS or the type of traffic that can be handled smoothly HD Video DVD Video or Data e HD Video The device can handle high definition video traffic smoothly This status will be shown if the transmit and receive link speed is faster than 80 Mbps e SD Video The transmit and receive link speed is faster than 50 Mbps Data The device cannot handle video data smoothly This status will be shown if the transmit or receive link speed is slower than 50 Mbps The link rate for each Powerline device LED Status Firmware Version The LEDs are enabled by default The firmware version for each Powerline device Note Use the provided stand alone firmware upgrade tool to update the firmware See Using the Firmware Upgrade Tool on page 2 4 Rename button Change a device name Factory Reset button LED On Off button Reset a device to its factory defaults See Resetting to Factory Defaults on page 2 4 Enable or disable the LEDs for a Powerline device Scan button Scan the network for Powerline devices Powerlin
10. 2009 XAV1004 Powerline AV Ethernet Adapter User Guide e Select the CD drive and click the Autorun exe executable file 2 Click Next and follow the wizard prompts When the wizard is done it informs you that it has finished installing the utility on your computer 3 Click Finish The NETGEAR Powerline Utility icon appears on your desktop ENG NETGEAR Powerli Using the Firmware Upgrade Tool When you install the Powerline utility it checks the current firmware version of your devices and prompts you to upgrade each device to the latest version Be sure the adapter you will upgrade is plugged in to a power source and connected to your computer with an Ethernet cable before you run the Upgrade Tool 1 Go to the XAV1004 program group and select the Upgrade Tool 2 Click Next to proceed The Upgrade Tool finds the adapter 3 Follow the screen prompts to proceed with the upgrade Note If the firmware on the attached adapter is already up to date the Upgrade Tool will notify you accordingly 4 At the end click Finish when done Repeat this process to upgrade all the adapters in your network Resetting to Factory Defaults This option returns the network encryption key to its default value of HomePlugAV It also returns the firmware to the default firmware version Only one device at a time can be reset ___ Note If you customized your network encryption key the local Powerline device will be dis
11. ad of the default key follow these steps a Press the Security button on the back of the XAV1004 for no more than two seconds The Power LED will start blinking after you release the button The adapter will produce a new randomly generated network encryption key that each Powerline adapter will use b Press the Security button on any other Powerline devices in your network as described in step a c Within two minutes of pushing the security button of the first adapter push the security button of the second adapter for no more than two seconds Both buttons must be pushed within two minutes This securely configures your Powerline network with the same network encryption key The adapters retain security settings even if they are unplugged Note To replace a private key reset the unit back to its factory defaults by pressing the Restore Factory Settings button for 0 5 second and follow the procedure above 4 If your network has more than two adapters push the button on the additional adapter for no more than two seconds then push the button on any adapter in your existing network for no more than two seconds Both buttons must be pushed within two minutes Installing the Powerline Utility Recommended It is not necessary to run this utility in order to use your Powerline device Even if you are running your XAV1004 with other Powerline devices your XAV1004 works fine using the default settings Securing and Co
12. and power strip ratings Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip e Position system cables and power cables carefully route cables so that they cannot be stepped on or tripped over Be sure that nothing rests on any cables e Do not modify power cables or plugs Consult a licensed electrician or your power company for site modifications e Always follow your local and national wiring rules e Move products with care ensure that all casters and stabilizers are firmly connected to the system Avoid sudden stops and uneven surfaces Safety and Regulatory Notices FCC Statement The XAV1004 has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used according to the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occ
13. as four Ethernet ports a Security button and a Reset button 2 Plan the location of your Powerline devices e Do not connect the Powerline AV Ethernet Adapter to a power strip extension cord or surge protector as this might prevent it from working correctly or degrade the network performance e Use an electrical outlet that is not controlled by a wall switch to avoid someone unknowingly turning off the power to the outlet e Using the Powerline AV Ethernet Adapter plugged into an electrical outlet that is located near an appliance that uses a lot of power such as a washer or dryer might prevent the adapter from working correctly or degrade the network performance Quality of Service QoS The XAV 1004 supports both Powerline network based and port based Quality of Service QoS Powerline network based QoS configures the priority of forwarded packets in the network For more information about this type of QoS see Prioritizing Traffic on the Powerline Network QoS on page 2 12 In port based QoS a different level of service and pre assigned priority is offered on each Ethernet port Figure 1 5 e Port 1 dark green offers HIGH priority to provide uninterrupted service for any device that is connected to it If you are using a server type device such as a media server or NAS storage device that would stream HD media you would want to put this device on Port 1 Installation and Basic Configuration 1 6 v1 1 Sep
14. cccccccceccceeceeseneeeeeeesneeeeeeseeneeeeeeseaeeeeeeeseeeeeessneeeeeess i Howo Print Thie Manial siii ji KEE a E E E E E E A A T A A A ji Chapter 1 Installation and Basic Configuration Package COMEN aniren E E E OTE 1 1 How the Powerline AV Ethernet Adapter Fits in Your Network sssssesssesseeeeeressees 1 2 KAN TOOS Front VIEW saeisienreisianatiniieaiernidiat inian REA aS AAAA ERREAREN AASER 1 3 XAV1004 Rear VIEW Meeececemerererrrrerereccrereer reer recreecrrerereerererrert AR EEE aAA 1 4 Installing Your Powerline AV Ethernet Adapter sericisnircirnisriinistinnnnan 1 6 Quality Of Service QOS csissseietudvedratiasan toateiaie cocsiassnceetatharccndanin cocrnarecnsim ners 1 6 Connecting Devices to the XAVTOOA ccc ccsicceresaccasantesdsacenescentnaiteracnded aSa 1 7 Chapter 2 Securing and Configuring Your Powerline Network Understanding Powerline Network Security c ccceccceseeeeeeeeeeeeeeeeeseaeeeeeaeeeseeeeeeaeeens 2 1 Changing the Default Encryption Key using Push N Secure ccecceeeeesseeeeeeeees 2 2 Installing the Powerline Utility Recommended ccccceeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeee 2 2 Using the Firmware Upgrade WOO sissies sccsstcesasectdicadeaciecasaad cetvashaetanidcecaeeeiuenaendie 2 4 Resetting to Factory Delat recess seceleciswnsdextsictndesetinarencetay nA ANAN NETE DE 2 4 Running ihe Powerline LUNY sarssceioraninsin Ea 2 6 Main Powerline TaD svsdescrecshaczorevasczarteivadaardosvatidecresvaidageee
15. ce to select it NETGEAR Powerline Utility Main Securty QoS Log About DeviceName MAC Address Location Device Password Firmware Version Device 01 00 80 52 DA DA 15 Local INT6400 MAC 3 3 3348 04 2768 200811 Device 02 00 00 02 SE 60 11 Remote INT6400 MAC 3 3 3368 02 3004 20081 Figure 2 5 Securing and Configuring Your Powerline Network 2 8 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Note Be sure to change the password of remote devices before changing it on the a local device so that you can maintain connectivity throughout this process 3 Enter the device password in the Set Device Password window Set Device Password Device Name Device 07 00 22 9F 0F 04 40 Device Password The Device Password typically appears as a number and leiter cade in groups cf four separated by dashes EAALEC SEGP VwG5 7 45 It is printed onthe Dack of each device unde PWD STS o Figure 2 6 The device password is on the product label Click OK Type the network encryption key into the Apply the Encryption Key Setting field and click Set Selected Devices Select the Main tab and click Scan Check that the devices in the Powerline network appear in the device list It may take a minute or two for all devices in the network to be detected Adding a Device to a Powerline Network If you are adding a device to a Powerline network and the network encryption key has been left at its
16. connected from the network when you reset it to the factory default To avoid this problem reset all remote devices before you reset the local device To reset all the devices in your network to the factory defaults Securing and Configuring Your Powerline Network 2 4 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide 1 On the Main tab click the device name for a remote Powerline device to highlight it NETGEAR Powerline Utility DBR Main Security QoS Log About Powerline Devices 1 Network Type Public Device Name Model MAC Address Location Quality Link Rate Mb LED Status Firmware Version Sub Version Device 01 Intellon 00 B80 52 DA DA 15 Local HD Video 200 Enable INT6400 MAC 3 3 3368 02 3004 200811 Rename Factory Reset LED Control NETGEAR Figure 2 2 2 Click Factory Reset and a confirmation message displays Click OK to reset the device A message indicates whether or not the operation succeeded After you have reset each device check that the Main tab lists all devices in the network If it does not click the Scan button to see all the devices in the network Securing and Configuring Your Powerline Network v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Running the Powerline Utility You can start the Powerline Utility by clicking the NETGEAR Powerline Utility icon on your desktop or from the Windows Program menu The Powerl
17. e INT6400 MAC 3 3 3368 02 3004 20081127 FINAL B Apply the Encryption Key Setting Apply all NETGEAR Power Line devices with below Encryption Key Use Default Public Network HomePlugA Set Selected Devices NETGEAR Exit Figure 2 7 Select the check box next to the Device Name column for the device marked as Local in the Location column Type the network encryption key into the Apply the Encryption Key Setting field and click Set Selected Devices Select the Main tab and click Scan Check that the devices in the Powerline network appear in the device list It may take a minute or two for all devices in the network to be detected Adding a Device from a Remotely Connected Computer If you are using a custom network encryption key first set all the devices to the default network encryption key of HomePlugA V so that they can communicate with each other Then set all the devices to the network encryption key that you want to use Securing and Configuring Your Powerline Network 2 10 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Returning to the Default Network Encryption Key Follow these steps 1 2 5 Plug the new device into an AC power outlet Start the XAV1004 Configuration Utility and wait for the utility to detect the devices in your Powerline network Check that all the devices in the established network are displayed on the Main tab Note Before you can reset a r
18. e Security Tab Use the Powerline Security tab to do the following e Changing the Network Encryption Key e Adding a Device to a Powerline Network e Adding a Device from a Locally Connected Computer e Adding a Device from a Remotely Connected Computer e Returning to the Default Network Encryption Key e Setting Up Your Custom Network Encryption Key Securing and Configuring Your Powerline Network 2 7 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Changing the Network Encryption Key You can change the network encryption key from the Security tab NETGEAR Powerline Utility Main Security QoS Log About Device Name MAC Address Location Device Password Firmware Version E Device 01 00 80 52 DA DA 15 Local INT6400 MAC 3 3 3348 04 2768 20081022 FINAL B E Device02 00 C0 02 SE 6C 11 Remote INT6400 MAC 3 3 3368 02 3004 20081127 FINAL B Apply the Encryption Key Setting Apply all NETGEAR Power Line devices with below Encryption Key Use Default Public Network HomePlug Set Selected Devices NETGEAR Exit Figure 2 4 1 To change the encryption key for a remote device you must enter the password for the device The password is printed on the product label Note Be sure to save the encryption key for your records after you change it The o encryption key will always display as HomePlugAV after changing 2 Click the rectangle in front of the remote Powerline devi
19. ecurity button was pressed Slow blinking The adapter goes into power saving mode if no Ethernet device is connected Off There is no electrical power Installation and Basic Configuration 1 3 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Table 1 1 XAV1004 LEDs continued Item Ethernet ports Security button Description continued Use these four ports to connect to connect the XAV1004 to peripheral devices such as gaming consoles DVD players internet phones or storage devices The ports use a QoS priority algorithm to determine levels of service For more information about connecting devices to these ports see Connecting Devices to the XAV1004 on page 1 7 Configure security see Changing the Default Encryption Key using Push N Secure on page 2 2 Reset button To reset use a sharp object such as a pen or a paper clip to briefly press and hold this button for no more than two seconds The adapter automatically returns to factory default settings and then restarts Note Pressing the reset button longer than recommended may interfere with resetting the adapter XAV1004 Rear View The front view of the XAV1004 is shown in the following illustration Ethernet hassi Power ports Security button button Figure 1 3 Installation and Basic Configuration 1 4 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide
20. emote device you must enter its password The _ password is printed on the product label On the Security tab select each check box next to the Device Name column to select every device Click Use Default Public Network The Apply the Encryption Key Setting field changes to the default HomePlugAV Click Set Selected Devices Setting Up Your Custom Network Encryption Key When all the devices are set to the default network encryption key and are plugged in they are listed on the Main tab Follow these steps to set up a custom network encryption key for all the Powerline devices 1 On the Main tab click Scan Wait for the new device to be listed The new device can be identified by its MAC address Note Before you can change the encryption key for a remote device you must enter its password The password is printed on the product label On the Security tab select each check box next to the Device Name column to select every device Type your network encryption key in the Apply the Encryption Key Setting field Click Set Selected Devices The utility displays a message indicating that the operation was successful Securing and Configuring Your Powerline Network 2 11 v1 1 September 2009 5 XAV1004 Powerline AV Ethernet Adapter User Guide Select the Main tab and then click Scan Check that all devices are detected with your network encryption key Prioritizing Traffic on the Powerl
21. ic URL links e Formats This manual uses the following formats to highlight special messages Note This format is used to highlight information of importance or special interest 16 Tip This format is used to highlight a procedure that will save time or resources AN Warning Ignoring this type of note may result in a malfunction or damage to the equipment v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Danger This is a safety warning Failure to take heed of this notice may result in personal injury or death e Scope This manual is written for the Powerline AV Ethernet Adapter according to these specifications Product Version XAV1004 Powerline AV Ethernet Adapter Manual Publication Date September 2009 Note Product updates are available on the NETGEAR Inc website at http www netgear com support How to Print This Manual To print this manual your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files The Acrobat reader is available on the Adobe Web site at http www adobe com Tip If your printer supports printing two pages on a single sheet of paper you can save paper and printer ink by selecting this feature Revision History Part Number version Date Description Number 202 10470 01 1 0 June 2009 New Powerline device 202 10470 01 1 1 September 2009 Adjusted l
22. ine Network QoS You can prioritize data traffic on your Powerline network by setting the Quality of Service QoS for each Powerline device in your network On the QoS tab you can configure the priority for packets forwarding in the powerline network by setting priority values for each device in your network You do this by defining priorities for VLAN Virtual Local Area Network Tags and TOS Type of Service Bits NETGEAR Powerline Utility DER Main Security 0S Log About Use this screen to improve the application performance of the XAVE network Configure Advanced QoS Settings Device Name MAC Address Destination MAC Address Priority Destination PORT Number Priority Device 01 DOBOS2DADAI5 Enter MAC Address Select Priority Enter Port Number Select Priority Select which device you want to configure 0 1 2 aI 4 5 6 7 I VLAN Tags Noma w flow gt Low v Normal High High Highest Highest I TOS Bits I v Fio If both VLAN Tags and TOS bits are enabled and a frame contains both VLAN will override TOS Apply Advanced QoS Settings Press the Apply button to set QoS priority for selected device NETGEAR Exit Figure 2 8 On the QoS tab do the following 1 2 3 4 Select the device that you want to configure by highlighting it Enter the Destination MAC Address and select the priorit
23. ine Utility displays its Main tab NETGEAR Powerline Utility Main Security QoS Log About Powerline Devices 1 DnR Network Type Public MAC Address 00 B0 52 DA DA 15 Model Intellon Device Name Device 01 Firmware Version Sub Version INT6400 MAC 3 3 3368 02 3004 200811 Link Rate Mb 200 LED Status Enable Quality HD Video Location Local Rename Factory Reset LED Control NETGEAR Exit Figure 2 3 Note the message at the bottom of the screen regarding the power saving feature If the unit goes into power saving mode the configuration utility will not find it Keeping a connected Ethernet cable plugged into the device will keep it active Main Powerline Tab The following table describes the features in the Main Tab Table 2 1 Configuration Utility Main Tab Field or Button Powerline Devices Description This shows whether the utility is currently scanning for Powerline devices or the number of Powerline devices detected after the scan has completed Network Type The type of network for the local Powerline device The default setting is Public Device Name MAC Address The device name is initially set by the utility The MAC address for the Powerline device This is also on the product label which might not be visible when the device is plugged in Securing and Configuring Your Powerline Network v1 1 September 2009 XAV10
24. ink rate speed v1 1 September 2009 Chapter 1 Installation and Basic Configuration This chapter describes the XAV1004 Powerline AV Ethernet Adapter and explains how to install it and use the Security button to customize the encryption For information about using the XAV 1004 configuration utility to configure Powerline security or to prioritize Powerline network traffic with Quality of Service QoS features see Chapter 2 Securing and Configuring Your Powerline Network Package Contents The product package should contain the following items e NETGEAR XAV1004 Powerline AV Ethernet Adapter e Installation Guide e An Ethernet cable e A power cord e Resource CD including The Powerline Configuration Utility This manual If any of the parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton including the original packing materials in case you need to return the Powerline AV Ethernet Adapter for repair v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide How the Powerline AV Ethernet Adapter Fits in Your Network You can use Powerline AV Ethernet Adapters to extend your Ethernet network anywhere in your house using your existing electrical power line The following figure shows an example of a Powerline network that uses both an XAV101 and an XAV1004 Powerline device The Powerline network connects to an Ethernet network XAV1004 Blu ray DVD Player t
25. ncryption Key One Unit at a Time If the utility does not detect all the devices you must connect your computer to each Powerline device and set up the network encryption key one at a time as follows 1 Select the Security tab in the XAV1004 Configuration Utility 2 Type the network encryption key that you want to assign in the Apply the Encryption Key setting field and then click Set Selected Devices 3 Select the Main tab and then click Scan Check that the utility detects all the devices that have been individually set to the same network encryption key Troubleshooting 3 3 v1 1 September 2009 Appendix A Technical Specifications This appendix provides technical specifications for the XAV1004 Powerline AV Ethernet Adapter Network Protocol and Standards Compatibility Data and Routing Protocols Power Power Consumption Physical Specifications Dimensions Weight Environmental Specifications Operating temperature Operating humidity Storage humidity Security Encryption type Bridge Performance MAC addresses Bandwidth Powerline Performance Compatibility Data Transfer Rate Frequency band IEEE 802 3 10BASE T IEEE 802 3u 100BASE Tx 110VAC 60Hz 5W Max 220VAC 50Hz 6W Max Height 31 mm Width 142 mm Depth 102 mm 0 48 Ibs 217 g 0 to 40 C 32 to 104 F 10 90 maximum relative humidity noncondensing 5 95 maximum relative humidity noncondensing 128 bit AES
26. nfiguring Your Powerline Network 2 2 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide You should install this utility if you want to do any of the following e Set your own unique Powerline network encryption key e Check the link rate of traffic passing through the Powerline network e Enable or disable the LEDs e Upgrade the firmware to the latest version To install the Powerline Utility 1 Insert the Resource CD into a CD drive on the computer that is connected to your router or Powerline device XAV101 or XAV1004 The CD automatically starts and displays the following screen Install software Documentation Customer Support Online Registration quit Figure 2 1 If the CD does not start automatically e Go to My Computer on the Windows Start menu and double click the drive that represents the location of the Resource CD or 1 All devices on a Powerline network can be managed from one computer If you add another Powerline AV Ethernet Adapter to a Powerline network you can install the Powerline configuration utility on the computer connected locally to the new adapter or open the utility on the computer originally used to set up the Powerline network encryption key You can use any computer to manage the network but this procedure assumes that you are working from the computer that is connected to a Powerline adapter Securing and Configuring Your Powerline Network 2 3 v1 1 September
27. ng after you used the NETGEAR XAV1004 Configuration Utility to change the network encryption key proceed as follows Troubleshooting v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide 1 Open the XAV1004 Powerline Utility and select the Security tab NETGEAR Powerline Utility Main Security QoS Log About Device Name MAC Address Location Device Password Firmware Version C Device 01 00 B0 52 D4 D4 15 Local INT6400 MAC 3 3 3348 04 2768 20081022 FINAL B C Device 02 00 C0 02 SE 6C 11 Remote INT6400 MAC 3 3 3368 02 3004 20081127 FINAL B Apply the Encryption Key Setting Apply all NETGEAR Power Line devices with below Encryption Key Use Default Public Network HomePlugd Set Selected Devices NETGEAR Figure 3 1 Select the local device For each remote device enter its password printed on the product label and then select it Click the Use Default Public Network button and then click the Set Selected Devices button 5 Select the Main tab and check that the utility detects all the Powerline AV Ethernet Adapters in your Powerline network If the utility detects all your Powerline devices you can specify a new network encryption key as described in Changing the Network Encryption Key in Chapter 2 If the utility does not detect them all see the following section Changing the Network Encryption Key One Unit at a Time Changing the Network E
28. on keys used in wireless networks but you do not need software to configure your Powerline AV Ethernet Adapters There are two ways to secure your Powerline network e Use Push N Secure to automatically generate the encryption on each device in your Powerline network See the following section Changing the Default Encryption Key using Push N Secure e Use the XAV1004 Powerline Utility on your Resource CD to configure your Powerline network with a network encryption key that you specify If you are already using HomePlug devices then you might need to use this utility See Running the Powerline Utility on page 2 6 2 1 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Changing the Default Encryption Key using Push N Secure Push N Secure lets you set the default encryption key on each Powerline device in your Powerline network To set the encryption key for each device follow these steps 1 Verify that the XAV1004 is connected to an electrical outlet and make sure the device s encryption key is set to HomePlugAV the default value If the encryption key is not set to the default follow the instructions in the Note below for resetting it to the default value 2 If you are using other Powerline devices such as one or more XAV101 adapters in your network connect each of those to an electrical outlet as well following the instructions in step 1 3 To use a private encryption key inste
29. tember 2009 XAV1004 Powerline AV Ethernet Adapter User Guide If you are not using any streaming media devices you can use Port 1 for gaming video or internet telephones anything where you do not want a delay or interruption Whatever Port 1 doesn t use is available for Port 2 e Port 2 light green offers a MEDIUM priority quality of service and gets the next priority after Port 1 Use for gaming video or internet telephones e Ports 3 and 4 offer a LOW priority quality of service and readily handle networking data devices such as printers Connecting Devices to the XAV1004 You can connect multimedia devices such as media servers storage devices gaming consoles video players or internet telephones to the four Ethernet ports on the XAV1004 When you are connecting peripheral devices to the XAV1004 keep in mind how the devices will be used so that each device has the appropriate Quality of Service QoS priority see Quality of Service QoS on page 1 6 To connect devices to your XA V1004 follow these steps 1 Use an Ethernet cable to connect each peripheral device to an Ethernet port on the XAV1004 One Ethernet cable is provided with your XAV1004 hel i ca Figure 1 6 Installation and Basic Configuration 1 7 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide 2 When all peripheral devices are connected connect the XAV 1004 power cord into the unit and into a power outlet
30. ur in a particular installation If this equipment does cause harmful interference to radio or television iii v1 1 September 2009 reception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance Canadian Department of Communications Industry Canada IC Notice This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Europe EU Declaration of Conformity Marking by the above symbol indicates compliance with EN 55022 EN 55024 EN 61000 3 2 EN 61000 3 3 and EN 50412 2 1 For EU Declaration of Conformity please visit http kb netgear com app answers detail a_id 1 162 1 sno 0 Product and Publication Details Model Number XAV1004 Publication Date September 2009 Product Family Powerline AV Ethernet Adapter Product Name XAV1004 Powerline AV Ethernet Adapter Home or Business Product Home Language English Publication Part Number 202 10470 01 v1 1 September 2009 Contents XAV1004 Powerline AV Ethernet Adapter User Guide About This Manual Conventions Formats ANd SCOPE
31. vsndvd AN a RaT 2 6 PoOWenING Secumnty TaD iprinisinta a a aaa Aa 2 7 Prioritizing Traffic on the Powerline Network QOS esssssssesssssesssesssrssssessreesrerssrrssens 2 12 P wenine UUlity LOGS 3 scceussencscxvsayechorcesssbe artnet cncetaabactevacssstededeugusaredceaeennarvemdbstnered 2 13 v v1 1 September 2009 Chapter 3 Troubleshooting Product Registration Support and DoCUMENtAatION cccceeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeees 3 1 Basic FUNCIONI kreikan a AE SAA AAR 3 1 Troubleshooting TIOS sicecc ascoreceastectioeess aceceans N N 3 2 Problems After Changing Network Encryption Key ssssssssssssssssssrnsssrnessnnsssnssnnessnessn 3 2 Changing the Network Encryption Key One Unit at a Time sssini 3 3 Appendix A Technical Specifications vi v1 1 September 2009 About This Manual The NETGEAR XAV 1004 Powerline AV Ethernet Adapter User Guide describes how to install configure and troubleshoot the XAV 1004 Powerline AV Ethernet Adapter The information in this manual is intended for readers with intermediate computer and Internet skills Conventions Formats and Scope The conventions formats and scope of this manual are described in the following paragraphs e Typographical Conventions This manual uses the following typographical conventions Italic Emphasis books CDs file and server names extensions Bold User input IP addresses GUI screen text Fixed Command prompt CLI text code ital
32. werline AV Ethernet Adapter Product Registration Support and Documentation Register your product at hitp www netgear com register Registration is required before you can use our telephone support service Product updates and Web support are always available by going to http www netgear com support When the Powerline AV Ethernet Adapter is connected to the Internet click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the Powerline AV Ethernet Adapter Basic Functioning After you turn on power to the XAV1004 device the following sequence of events should occur 1 When power is first applied verify that the Power LED is on 2 After approximately 10 seconds verify that a The power LED is solid green b The Powerline LED is lit c The Ethernet LED on the Powerline AV Ethernet Adapter lights or blinks If any of these conditions does not occur refer to the appropriate following section 3 1 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide Troubleshooting Tips The following table lists problems and recommendations Problem Recommendation Power LED is off Make sure that power is supplied to the electrical outlet and the Powerline device is not plugged into an extension cord power strip or surge protector Powerline LED is off Powerline LED is red Ethernet LED is not blinking
33. with approved equipment e Allow the product to cool before removing covers or touching internal components e Operate the product only from the type of external power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your service provider or local power company e To help avoid damaging your system be sure that the voltage selection switch if provided on the power supply is set to match the power available at your location 115 volts V 60 hertz Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan 100 V 50 Hz in eastern Japan and 100 V 60 Hz in western Japan 230 V 50 Hz in most of Europe the Middle East and the Far East e Also be sure that attached devices are electrically rated to operate with the power available in your location e Use only approved power cables If you have not been provided with a power cable for your system or for any AC powered option intended for your system purchase a power cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cable should be greater than the ratings marked on the product e To help prevent electric shock plug the system and peripheral power cables into properly grounded electrical outlets e Observe extension cable
34. y Enter the Destination IP PORT Number and select the priority Select the priorities for each VLAN tag from the drop down lists Securing and Configuring Your Powerline Network 2 12 v1 1 September 2009 XAV1004 Powerline AV Ethernet Adapter User Guide 5 Optional Select TOS Bits and select the priorities for each TOS bit from the drop down lists Note If both VLAN Tags and TOS Bits are enabled and a frame contains both the VLAN values will override the TOS values 6 Click Apply to set the QoS priority for the selected device Powerline Utility Logs The Log tab shows system information and a device history table NETGEAR Powerline Utility Main Security oS Log About System Information Computer network name DVOISIN User name Microprocessor 586 OS Platform Win XP V5 1 Build 2600 NETGEAR Powerline Utility D 1 4 0 7 Library PLCLIB32 DLL_ V5 50 Build 18 5 v Device History Device Name Model MAC Address Location Link Rate Mb Last Seen Firmware Version Sub Version Device 01 Intellon OO B0 52 DA DA15 Local HD Video 200 INT6400 MAC 3 3 3368 02 3004 200811 NETGEAR Delete Pint Report Exit Figure 2 9 You can delete a device from the device history save a report or print a report Securing and Configuring Your Powerline Network 2 13 v1 1 September 2009 Chapter 3 Troubleshooting This chapter gives information about troubleshooting your XAV1004 Po
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