ClearSCADA Mobile - Administration Guide
Contents
1. Display Name Show in List Group Sen The Mobile Display requires a unique name to be configured The Mobile Display requires a Group Name to be configured The Mobile Display requires a description to be configured Example Initial blank configuration of a Mobile Display object 2012 Schneider Electric ClearSCADA Mobile Administration Guide The image above shows the Display property tab of a newly created object The following fields need to be configured to use the display Display Name This is the name used to uniquely identify this Mobile Display in the system Show in List This checkbox determines whether the Mobile Display should appear within the Displays list on a Mobile device This box should remain ticked for general purpose mimics Listing may be disabled on Help Views or displays navigated to from other displays as they are only relevant in a specific context Group The group within which this Mobile Display should appear Groups provide a way to list collections of displays in a logical manner Description A description for the Mobile Display This is shown immediately below the display name on the mobile device 2012 Schneider Electric ClearSCADA Mobile Administration Guide Once the core configuration has been specified for the display you may add up to 10 different items to the Display The example below shows the configuration of two items one to display the curren2. 2012 Schneider Electric E ClearSCADA Mobile Administration Guide Update Modify a System System properties may be inspected by selecting the system from list of available systems under the Systems tab x Global Settings System Name Alpha 2 Disable Alarms Licensing Option Not Allowed Always Enabled 4 a Systems Alpha Maximum Duration 10080 minutes GJ Beta SCH Devices To update a system right click its entry under the Systems tab and select Update System Global Settings P Licensing 4 SCH Systems CJ Beta Remove System SCH Devices A similar dialog to that presented in the previous section on adding systems is shown Removing a System Removal of a system should only be performed if you are absolutely sure you want to remove the system from ClearSCADA Mobile Operators with mobile devices will no longer be able to access the system once you remove it unless you add it again later NOTE Removing a system from ClearSCADA Mobile will not make any changes to the ClearSCADA system To remove a specific system right click its entry under the Systems tab and select Remove System You will be prompted to confirm deletion when you select the Remove System option 2012 Schneider Electric ClearSCADA Mobile Administration Guide Managing Devices and Users The devices tab contains a list of devices which have access to the ClearSCADA Mobile Server Global Settings Device ID Owner Las
3. folder may be hidden in Windows Explorer You can still access the folder by typing C ProgramData into the address bar The ClearSCADA Mobile Server can generate the following files e WebServer log e MobileServer log e DeviceExceptions log NOTE If you have installed ClearSCADA Mobile Remote Companion on the same machine then you may also see a file called RemoteCompanion log This is described in section Remote Companion Diagnostics WebServer log The WebServer log file contains information about the requests received from mobile devices Any unauthorized attempt to access the ClearSCADA Mobile Web Service will be logged here MobileServer log The MobileServer log file contains diagnostic information relating to the connection between the ClearSCADA Mobile Server and any ClearSCADA Mobile Remote Companions It can be useful in diagnosing connection issues DeviceExceptions log This log file will be created updated if the application running on the mobile device detects that an error has occurred and reports it to the ClearSCADA Mobile server This file may be requested by a customer support representative NOTE Log files are numbered in ascending numerical order but the most recent log file will have the name specified above i e not numbered 2012 Schneider Electric 32 ClearSCADA Mobile Administration Guide ClearSCADA Mobile Companions The ClearSCADA Mobile Companion service provides access to
4. ClearSCADA Mobile allows for the control of database objects from a Mobile Device provided a number of security criteria are met One such criterion is that controls be explicitly allowed on an object through the setting of a specific boolean metadata field A WARNING UNINTENDED EQUIPMENT OPERATION Use the control functionality with care Before using this functionality we strongly recommend that you perform a risk analysis to ensure that performing such controls will not pose a danger to people or equipment Failure to follow these instructions can result in death serious injury or equipment damage NOTE If you do not wish to allow controls from a mobile device then you can skip this step The name of the field must be MobileControlsAllowed and the details are shown below Edit Data Field Field Name MobileControlsAllowed Section Configuration e V Show on Form Column List Priority Type Size Permission Target Type View Info Dialog Tite Controls allowed from Mobile oc cones Example configuration of the Mobile Controls Allowed Data Field 2012 Schneider Electric ClearSCADA Mobile Administration Guide 35 You should also configure a corresponding label for the field Edit Label Label Mobile Controls Allowed Table CDBObject Example configuration of the Mobile Controls Allowed Label 2012 Schneider Electric 36 ClearSCADA Mobile Admin
5. Systems SCH Devices Update Settings This will open the Update Settings dialog from which settings can be modified Update Settings x Log File Path C ProgramData Schneider Electric ClearSCADA Mobile logs Change Alarm Acknowledge Comment from ClearSCADA Mobile Controls Allowed No v Maximum PIN Attempts 5 Mobile Session Timeout Minutes 15 OK Cancel Log File Path The Log File Path is the location of where ClearSCADA Mobile will write its logs files The Change button allows browsing to select a different folder The server will create a log file named WebServer log When this file reaches 1MB in size it will be automatically renamed and copied to an archive folder name A new log file will then be created The ClearSCADA Mobile server may also create a second log file named DeviceExceptions log This log file will be created updated ifthe application running on the mobile device detects that an error has occurred and reports it to the ClearSCADA Mobile server This file may be requested by a customer support representative Alarm Acknowledge Comment The Alarm Acknowedge Comment is a string that will be appended to any Alarm comment that is acknowledged from a mobile device Setting this string to empty will result in no string being appended to the Alarm acknowledgement comment 2012 Schneider Electric ClearSCADA Mobile Administration Guide 23 Controls Allowed The Controls Allowed setting gives op
6. before other components of the ClearSCADA Mobile Configurator can be modified An example of the licensing tab prior to licence configuration is shown below SI Systems Machine ID ST6WKDTANMI2LC9YESR16QYTECA42JHN a Devices Licence Key Licence Status Invalid System Limit 0 Device Limit 0 Licence Expiry Date The Licensing page displays the Machine ID for your system NOTE The Machine ID for ClearSCADA Mobile is different to the Machine ID for ClearSCADA A valid Licence Key needs to be entered before ClearSCADA Mobile Server will work The easiest way to do this is to do the following 1 Copy amp Paste the contents of the Machine ID field into the body of an email message 2 Send the email along with your name amp company to your local ClearSCADA Licensing representative When you receive a Licence Key you can update the license by right clicking on the Licensing tab and selecting Update License Ka Global Settings SCH Systems SCH Devices Update License This will open the Update Licence dialog 2012 Schneider Electric ClearSCADA Mobile Administration Guide 21 Copy the licence key string into the Licence Key field then clicking the Validate Licence will update the Licence Status System Limit Device Limit and Licence Expiry Date fields with the details of your licence Update License x Machine ID 8TSWKDTANMJ2LCIVESRISQYTECAA2IHN Licence Key 0123 4567 89AB CDEF GHU KLMN OPQR XTUV W
7. editions Internet Information Server IIS 7 or later installed with ASP NET 4 0 NET Framework 4 0 Full or later Minimum 1GHz processor Minimum 512MB RAM Minimum 1GB disk space 32 bit version includes allowance for NET framework Minimum 2GB disk space 64 bit version includes allowance for NET framework Access to Internet or Wireless Virtual Private Network VPN for the mobile devices Network access to ClearSCADA Mobile Companion s 2012 Schneider Electric ClearSCADA Mobile Administration Guide 9 ClearSCADA Requirements There are some requirements on the ClearSCADA system s that you will be communicating with These are described below Licensing ClearSCADA Mobile requires a Data Access Client licence on each server in order to operate If an available licence is not available then you should contact your vendor for an additional licence Historic Views ClearSCADA Mobile makes use of two Historic Views in order to draw historic trends correctly These can be found in ClearSCADA s Server Configuration tool in section SQL Query Configuration gt Historic Views shown below Server Configuration Historic Views on MAIN localhost 8 X File Edit View Help Sth MAIN Name Algorithms Reason Filter Calc Base Time Resample Default Start Default Length Timezone 3 en Gef HisDailyAverage Average All D 1D D 1W 1w UTC p Ges sg en HisDailyEOPCount Count sum End of Peri D 1D D 1D 1D UTC t
8. system When the installation is completed successfully the following dialog is displayed 2012 Schneider Electric ClearSCADA Mobile Administration Guide P Schneider Electric ClearSCADA Mobile 2013 R1 Setup Completing the Schneider Electric ClearSCADA Mobile 2013 Ri Setup Wizard Click the Finish button to exit the Setup Wizard Launch the ClearSCADA Mobile Configuration Utility Select Finish to complete the installation and dismiss the ClearSCADA Mobile installer Checking the Launch ClearSCADA Mobile Configurator box will allow you to configure your new installation See the section on Configuration for instructions 2012 Schneider Electric Im ClearSCADA Mobile Administration Guide ClearSCADA Mobile Server Configuration After installation of Clear SCADA Mobile Server you may configure the application using the ClearSCADA Mobile Configurator The Configurator is accessed from the Start Menu under the Programs Schneider Electric ClearSCADA Mobile directory F ClearSCADA Mobile Configurator Global Settings Log File Path C ProgramData Schneider Electric ClearSCADA Mobile logs P Licensing Alarm Acknowledge Comment from ClearSCADA Mobile a Systems Controls Allowed Aa Devices Different sections are accessible through the navigation tabs on the left hand side of the application Please refer to the following sections for the initial setup process NO
9. those available on the system Then press Next 2012 Schneider Electric me ClearSCADA Mobile Administration Guide P Schneider Electric ClearSCADA Mobile 2013 R1 Setup Configure the Server These settings will be applied to the ClearSCADA Mobile Server 8008 NOTE This is the port on which the Mobile Server will listen for connections from Remote Companions Any available port may be chosen Configure the available port on which the server will listen for connections from Remote Companions The port must not be in use Then press Next NOTE If you are using a firewall you will need to reconfigure it so that the ClearSCADA Mobile Server can accept inbound connections on the Listen Port from the ClearSCADA Mobile Companions on your ClearSCADA servers Zi Schneider Electric ClearSCADA Mobile 2013 R1 Setup Select Installation Folder This is the folder where ClearSCADA Mobile will be installed To install in this folder dick Next To install to a different folder enter it below or dick Browse Eolder C Program Files Schneider Electric ClearSCADA Mobile Browse This page allows selections of the installation folder If you choose a different folder path take care to ensure the chosen folder has sufficient permissions for IIS services to access Select Install to commence the installation If you choose Cancel at this point then the installer will close without modifying your
10. ClearSCADA Mobile Administration Guide Schneider d Electric 2 ClearSCADA Mobile Administration Guide Table of Contents ClearSCADA Mobile Administration Guide 3 Technical Support 2 22 ses a a deed 4 Sate ty Inform tion t 2 22 22 22 e d EdEed hee EE ES AAE EE AEDA AS ANA EE AAAA AAR EAEE 5 dee DL d o EE 7 System RE QUIFE ME MS a ecce avceteceeessiecevcsecetceassincceteeteccunseeedebedschtcusyieccussateteusssieccvesrresesss 8 ClearSCADA Requirements 4 4 054004 50a ae na a een 9 ClearSCADA Mobile Server Installation 440 44H40nnnn anne nnnnnnannnnnannnnnnnnn nenn 10 WS S tu pr E 11 server ett elegant ds veel ates AE 12 Inv TE d RE 14 ClearSCADA Mobile Server Configuration rsusssesnsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnan nennen 18 EST WE WEE Global E TE Managing Systems Managing Devices and Users nnuuunssnsnasnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 27 RE De EE 31 ClearSCADA Mobile Companions usurnanunnsnnnnnannnnnnnnnnnnnnnnnnnannnnnannnnnnnnnenn 32 ClearSCADA Server Configuration uu 4244420n0400nnnnannnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 33 ClearSCADA Metadata DIAQMOSLIES AEA E E E A E EE E E E E E E E E E EE EEEE Using M b le Displays 2 2 22 ill Configuring a Mobile Display r 220u4440004000nnn00n
11. Display Name This is the name used to uniquely identify this Mobile Query in the system Description A description for the Mobile Query This is shown immediately below the display name on the mobile device SQL Query The SQL query that will be performed when this Mobile Query is requested by the mobile device NOTE You do not need to add a semicolon to the end of the SQL Query field NOTE Queries will be truncated at 500 rows so it is advisable to use the TOP and ORDER BY syntax to restrict the number of rows returned Once configuration is complete you should save the changes made to the modified Mobile Query object The Mobile Query should now be available from your mobile device if you have sufficient privileges on this object See the User Manual of your Mobile application for details on the usage of Mobile Queries from the client side 2012 Schneider Electric
12. H Systems A ECH Devices 012345678912345 Allow User Update Device Reset PIN Deny Device Allow User Selecting this option adds a new user for the device See the section on allowing new users below Update Device This option allows you to modify the properties of an existing device A similar dialog to that presented in the previous section on adding devices is shown Reset PIN Select this option to change the PIN issued for a device NOTE The user of the mobile device will be prompted to change their PIN number then next time they launch the ClearSCADA Mobile client application on their mobile device Deny Device This option removes the device from the set of allowed devices Denying a device should only be performed if you are absolutely sure you want to deny the device Operators using the mobile device with that ID will no longer be able to access the system once you remove it unless you add it again later You will be prompted to confirm deletion when you select the Deny Device action 2012 Schneider Electric ClearSCADA Mobile Administration Guide Allowing a New User Users are allowed access to a systems on per device basis To allow a new user on a device you must first right click the device under the Devices tab and select the Allow User option as described in the section on Device Options Allow User x User Name JSmith System Alpha v OK Cancel Enter the ClearSCADA us
13. TE Configuration information is stored in the file C ProgramData Schneider Electric ClearSCADA Mobile MobileConfig sdf This file should be backed up regularly Task 1 Licensing The first thing you will need to do is provide a valid licence You can do this by clicking on the Licensing tab See the Server Licensing topic for details Task 2 Configure Global Properties The next thing you need to do is set up any system wide configuration settings These are shown under the Global Settings tab See the Global Properties topic for details 2012 Schneider Electric ClearSCADA Mobile Administration Guide Task 3 Configure Systems The next thing you need to do is set up the ClearSCADA system s that you will be providing mobile access for This is managed through the Systems tab See the Managing Systems topic for details Task 4 Configure Devices and Users The final thing you need to do is allow some mobile devices and operators access to the system s These settings are managed from the Devices tab See the Managing Devices and Users topic for details 2012 Schneider Electric om ClearSCADA Mobile Administration Guide Server Licensing ClearSCADA Mobile server is a licensed application that is tied to the server hardware to which the licence was issued Obtaining a licence key is required for the server to function A valid licence needs to be configured through the Licensing tab
14. UTION CAUTION used without the safety alert symbol indicates a potentially hazardous situation which if not avoided can result in equipment damage PLEASE NOTE Electrical equipment should be installed operated serviced and maintained only by qualified personnel No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material A qualified person is one who has skills and knowledge related to the construction and operation of electrical equipment and the installation and has received safety training to recognize and avoid the hazards involved 2012 Schneider Electric 6 ClearSCADA Mobile Administration Guide BEFORE YOU BEGIN ClearSCADA is a Supervisory Control and Data Acquisition SCADA solution It comprises software that is used to control and monitor various devices applications and processes on your system Due to ClearSCADA s central control and processing role you must appropriately design commission and thoroughly test your system s configuration for proper operation before placing it in service Any further configuration changes made online once ClearSCADA is commissioned tested and in service must be thoroughly tested before being used in an operational setting A WARNING UNINTENDED EQUIPMENT OPERATION The configuration of this product requires expertise in the design configuration and programming of SCADA control systems Only persons with such expe
15. XYZ 0123 4567 Validate Licence 89AB CDEF GHU KLMN OPQR XTUV WXYZ 0123 4567 89AB CDEF GHU KLMN OPQR XTUV WXYZ 0123 4567 89AB CDEF GHU KLMN OPQR XTUV WXYZ 0123 4567 89AB CDEF GHU KLMN OPQR XTUV WXYZ 0123 4567 89AB CDEF GHU KLMN OPQR XTUV WXYZ 0123 4567 89AB CDEF GHU KLMN OPQR XTUV WXYZ 0123 4567 89AB CDEF GHU KLMN OPQR XTUV WXYZ Licence Status Valid System Limit 5 Device Limit 5 Licence Expiry Date Saturday 11 May 2013 OK Cancel The System Limit field shows the maximum no of ClearSCADA systems that ClearSCADA Mobile server is permitted to connect to The Device Limit field displays the maximum permitted number of mobile clients If the issued licence has an expiry date in the case of temporary licenses then the Licence Expiry Date is shown The server will cease to operate past this point in time 2012 Schneider Electric 22 ClearSCADA Mobile Administration Guide Global Properties The global settings are accessed by clicking on the Global Settings tab An example configuration from a typical installation is shown below Global Settings Log File Path C ProgramData Schneider Electric ClearSCADA Mobile logs P Licensing Alarm Acknowledge Comment from ClearSCADA Mobile gt A Systems Controls Allowed gt A Devices Maximum PIN Attempts 5 Mobile Session Timeout Minutes 15 To modify settings on this page right click on the Global Settings tab and select Update Settings Global Settings P Licensing SCH
16. a EN Se eech HisDailyMaximum Max All D 1D D 1w 1w UTC Archiving 3 HisDailyMinimum Min All D 1D D 1W 1w uTC Configuration Changes HisDailyMinMaxAverage Min Max Average All D 1D D 1W 1w UTC e HisHourlyAverage Average All H 1H D 1D 1D uTC Event Journal lyAverag g EIERE HisHourlyMaximum Max All H 1H D 1D 1D UTC Historic Files HisHourlyMinimum Min All H 1H D 1D 1D uc Search Limits HisHourlyMinMaxAverage Min Max Average All H 1H D 1D 1D uc 3 09 SQL Query Configuration Historic Views Linked ODBC Tables Parameters System Configuration a g Registry Ready NUM The two views used are e HisDailyAverage e HisHourlyAverage These views are installed by default by the ClearSCADA installation If these have been deleted from the server they will need to be added as per the settings shown in the image above Metadata To allow controls via ClearSCADA Mobile you will need to configure a metadata field on the ClearSCADA Server s as part of initial ClearSCADA Mobile installation See ClearSCADA Metadata for details 2012 Schneider Electric 10 ClearSCADA Mobile Administration Guide ClearSCADA Mobile Server Installation Follow these steps to deploy ClearSCADA Mobile Server 1 Setup IIS 2 Install the ClearSCADA Mobile Server application 3 Configure the ClearSCADA Mobile Server Application 2012 Schneider Electric ClearSCADA Mobile Administration Guide 1 IIS Setup This sections details acti
17. ail TechnicalSupport controlmicrosystems com Technical Support Australia Available Monday to Friday 7 30am 7 00pm Australia Eastern Standard Time Inside Australia 1300 369 233 Email au help schneider electric com 2012 Schneider Electric ClearSCADA Mobile Administration Guide Safety Information Read these instructions carefully and look at the equipment to become familiar with the StruxureWare SCADA Expert ClearSCADA and ClearSCADA Mobile before trying to install operate or maintain it The following special messages may appear throughout this documentation or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure The addition of this symbol to a Danger or Warning safety label indicates that an electrical hazard exists which will result in personal injury ifthe instructions are not followed This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death AA DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury A WARNING WARNING indicates a potentially hazardous situation which if not avoided can result in death or serious injury A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided can result in minor or moderate injury CA
18. ation in the ViewX database explorer then select New Other Mobile Query Database x S V73Local localhost 6 CH New Group Y v Alarm Redirection Action ga Defa View Status DDE D E New Display Default View op Notes DNP3 D Display Events DNP3 Slave gt Display Alarms Example gt Display Property Changes Group gt Display Objects Hilscher Display References ICMP D Properties IEC 60870 5 D IEC 60870 5 Slave D Locate in ODC Data Explorer Internal D Security Kingfisher gt Colour Palette LogReplay gt Rename Logic Delete Mitsubishi WM Convert To WM Mitsubishi Slave D New gt Modbus gt Modbus Slave D mge NTP Monitor Import A Import amp Merge ES OPC XML DA D Other gt PLC gt Example Creating anew Mobile Query object The Mobile Query object can be configured by opening its Properties and navigating to the Query tab 2012 Schneider Electric ClearSCADA Mobile Administration Guide ER 238 New Group New Mobile Query Identification User Methods Query Display Name Top Ten Objects Description The top ten objects ordered by ID SOL Ouen SELECT TOP 10 FROM CDBOBJECT ORDER BY Id ASC Exam ple Basic configuration of a Mobile Query object The image above shows the Query property tab of an object with a simple query configured The following fields need to be configured to use the display
19. bject when required The following topics cover details relevant to the usage of Mobile Displays on a ClearSCADA system e Configuring a Mobile Display e Configuring a Help View 2012 Schneider Electric Configuring a Mobile Display To create a new Mobile Display object right click the target location in the ViewX database explorer then select New Other Mobile Display ClearSCADA Mobile Administration Guide Database g V73Local localhost 6 KR Default DN New Analog Point New Mobile Query E View Status k 8 Display Default View Notes Display Events Display Alarms Display Property Changes Display Objects Display References Properties Locate in OPC Data Explorer Security Colour Palette Example Creating a new Mobile Display object The Mobile Display object can be configured by opening its Properties and navigating to the Display tab Display Trend Accumulator Advanced Modbus Alarm Redirection Action DDE DEI DNP3 DNP3 Slave Example Group Hilscher ICMP TEC 60870 5 TEC 60870 5 Slave Internal Kingfisher LogReplay Logic Mitsubishi Mitsubishi Slave Modbus Modbus Slave NTP Monitor ODBC OPC OPC XML DA Other y y v v vv v e e e Archive Backup CFX Export Calendar Crystal Report Custom Colour Data Grid Data Table Dynacard Store Dynagraph Forecast PLC
20. bled for this item to appear on the Display Navigate to Navigates to the status view for the object specified in the Object Status View Reference field Navigate to Navigates to the group specified in the Object Reference field Group in Database Navigate to Navigates to the display specified in the Object Reference field Mobile Display Selecting an object type of None will result in the item being omitted from display Item Label A label to be shown for the item on the Mobile display Object The full path to the object being referenced for a given item type Reference OPC Tag _ The full path of the OPC Tag Reference f ere You may specify this value through either manual entry in the text field or by clicking the button and navigating to the Tag with the OPC explorer This field value is relevant only for the OPC Tag item type will be ignored and disabled for other item types Once configuration is complete you should save the changes made to the modified Mobile Display object The Mobile Display should now be available from your mobile device if you have sufficient privileges on this object See the User Manual of your Mobile application for details on the usage of Mobile Displays from the client side 2012 Schneider Electric e ClearSCADA Mobile Administration Guide Configuring a Help View First create the Help View Display object for details on this process see Configur
21. eement Please read the following license agreement carefully END USER LICENSE AGREEMENT FOR ClearSCADA IMPORTANT READ CAREFULLY This End User License Agreement EULA is a legal agreement between you hereinafter called the Licensee and Control Microsystems Inc a corporation existing pursuant to the laws of Canada herein the Company for the computer software electronic documentation and the media upon which I accept the terms in the License Agreement I do not accept the terms in the License Agreement Select the option to accept the terms of the Licence Agreement and choose Next to advance If you don t accept the Licence Agreement then you will not be able to continue with the installation P Schneider Electric ClearSCADA Mobile 2013 R1 Setup Configure the Web Site These settings are used to generate the ClearSCADA Mobile website The installer will create a website named ClearScadaMobile within IIS If a website with this name already exists you will be prompted to overwrite it during installation SSL Port 443 NOTE The HTTPS service hosting the ClearSCADA Mobile application will be bound to this port Any available port number exduding port 80 may be selected Alternative_SelfSigned NOTE This certificate will be used for HTTPS binding on the port selected above Select an available port number for the HTTPS service and an appropriate Server Certificate from
22. erators with mobile devices the ability to control specific points in the ClearSCADA database A WARNING UNINTENDED EQUIPMENT OPERATION Use the control functionality with care Before using this functionality we strongly recommend that you perform a risk analysis to help to ensure that performing such controls will not pose a danger to people or equipment Failure to follow these instructions can result in death serious injury or equipment damage A number of conditions must be met in order for the mobile operator to invoke a control in the ClearSCADA database 1 The Controls Allowed setting must be set to true and 2 The operator of the mobile device must have sufficient security permissions in the ClearSCADA database to perform controls on the selected point variable and 3 The selected point variable must contain a Boolean metadata field called MobileControlsAllowed and the value of that field must be true and 4 The operator of the mobile device must enter their current password at the time of the control Maximum PIN Attempts The Maximum PIN Attempts setting configures the number of incorrect PIN attempts that are possible before the device is locked out If a user enters the correct PIN the user will then have another Maximum PIN Attempts before the device is locked out If a user is locked out due to too many PIN attempts you can reset their PIN from this utility See Managing Devices and Users for more informa
23. ername of the user for a selected ClearSCADA system 2012 Schneider Electric am ClearSCADA Mobile Administration Guide Update Modify a User Once uses have been allowed on a device they will appear under the Device in the menu Selecting a user from the tree will show the user details Ka Global Settings User Name JSmith P Licensing System Alpha a CH Systems CJ Alpha 4 GJ Devices 4 J 012345678912345 John Smith JSmith Alpha To update a user right click its entry under the Device tab and select Update User PA Global Settings P Licensing gt sS Systems 4 SCH Devices 4 fl 012345678912345 John Smith JSmith Alph eu Deny User A similar dialog to that shown when adding a user will be displayed Denying a User Denying a user should only be performed if you are absolutely sure you want to remove the user The user operator will no longer be able to access the system once you remove them unless you add them again later To deny a user right click its entry under the Device tab and select Deny User You will be prompted to confirm deletion when you select the Deny User option 2012 Schneider Electric ClearSCADA Mobile Administration Guide 31 Diagnostics The default directory for log files is C ProgramData Schneider Electric ClearSCADA Mobile Logs This path may be modified by changing Global Properties within the ClearSCADA Mobile Server Configurator NOTE The C ProgramData
24. erver operates on Windows platforms using Microsoft Internet Information Server IIS The Server installer will not complete if the requirements detailed in the System Requirements section are not met The installer can be launched from the ClearSCADA Mobile option on the ClearSCADA installation CD NOTE Before running the installer ensure you have created or imported an appropriate Server Certificate for use with the ClearSCADA Mobile Server website You will be prompted to select this certificate during installation The ClearSCADA Mobile Server installation will automatically create a new website named ClearScadaMobile in IIS If there any existing websites with this name you will be prompted to overwrite them during the installation sequence Administrator privileges are required to install the server If the ClearSCADA Mobile Server requirements are met see ClearSCADA Mobile Requirements then the Welcome dialog is displayed as shown below PS Schneider Electric ClearSCADA Mobile 2013 R1 Setup Welcome to the Schneider Electric ClearSCADA Mobile 2013 R1 Setup Wizard The Setup Wizard will install ClearSCADA Mobile on your computer Click Next to continue or Cancel to exit the Setup Wizard Select Next to advance to the End User Licence Agreement 2012 Schneider Electric ClearSCADA Mobile Administration Guide 15 u Schneider Electric ClearSCADA Mobile 2013 R1 Setup End User License Agr
25. ing a Mobile Display Once the Display has been configured open the properties of the object to which you wish to associate a Help View and navigate to its Identification tab Clicking the button on the Mobile Help View field brings up a dialog which lets you select an appropriate display from available ClearSCADA Mobile Displays on the server Identification User Methods Group Redirection Name East Region Help View uss Go To Mobile Help View FEIERTE Go To Exclude From Exclusive Control Example Selecting a Help View Display object Once selected save property changes and the display will be associated as the Help View for the object on Mobile devices See the User Manual of your Mobile application for details relevant to the usage of Mobile Help View Displays on your device 2012 Schneider Electric ClearSCADA Mobile Administration Guide Using Mobile Queries Mobile Queries provide the ability for users to retrieve tabular data for easy analysis and comparison Typical uses of Mobile Queries are e Overall system Key Performance Indicators KPIs for management e Production summaries e System water flows e Reservoir levels See Configuring a Mobile Query for information on how to configure a Mobile Query object 2012 Schneider Electric a ClearSCADA Mobile Administration Guide Configuring a Mobile Query To create a new Mobile Query object right click the target loc
26. istration Guide Diagnostics ClearSCADA Mobile Companion service diagnostics are saved to the MobileCompanion log file in the ClearSCADA server Logs directory For a typical installation this results in logs at the following path C ProgramData Schneider Electric ClearS CADA Logs MobileCompanion log NOTE The C ProgramData folder may be hidden in Windows Explorer You can still access the folder by typing C ProgramData into the address bar MobileCompanion log The Mobile log file contains information about communications to the ClearSCADA Mobile Server and to the local ClearSCADA system This can be useful in diagnosing communication issues NOTE Log files are numbered in ascending numerical order but the most recent log file will have the name MobileCompanion log 2012 Schneider Electric ClearSCADA Mobile Administration Guide Using Mobile Displays ClearSCADA Mobile allows for a collection of process values to be collected from a ClearSCADA system and presented in a user friendly and configurable format through the use of Mobile Displays Displays are analogous in function to ClearSCADA Mimics with the distinction that they target presentation on a Mobile device Displays can be linked in a similar manner to Alarm Views or Help Views within ClearSCADA in that they can be set at the group level to provide a base Display and overridden on a per object basis to provide a specific Display for each o
27. llation will automatically create a new website named ClearScadaMobile in IIS If any websites exist with this name you will be prompted to overwrite them during the installation sequence Once the installation is complete you may modify any available configuration setting excluding the website name through the IIS Manager application This website will be removed during the uninstall process 2012 Schneider Electric 12 ClearSCADA Mobile Administration Guide Server Certificates A Server Certificate is required in order to bind the ClearSCADA Mobile web site to HTTPS protocol The Microsoft IIS Manager enables administrators to request or install a certificate into IIS 7 Server Certificates are managed at the Server level in IIS Manager so select the top level in the Connections pane in order to show the Server Certificates icon as shown below Internet Information Services IIS Manager Ge TCCTST SVR08 01 gt Fie View Help Gy TCCTST SVRO8 01 Home s ES NM Authentication Authorization Rules Directory Error Pages Browsing v IPv4 Address ISAPI and CGI je g MIME Types Modules 2 S A4 Worker Processes Select the Server Certificates icon to display the Server Certificates page 2012 Schneider Electric ClearSCADA Mobile Administration Guide 13 BER ECH amp TcCTST SvRO8 01 CERION Fie View Help vare BR W
28. me must be identical case sensitive to the name configured in the Remote Companion See section Companion Configuration The name is restricted to the following characters e Alphanumeric a z A Z 0 9 e Space hyphen and underscore _ Disable Alarms The Option Duration and Maximum Duration settings control how the ClearSCADA server s Disable Alarms feature works The settings for these fields should be copied from the Server Configuration application on the target ClearSCADA server The settings appear under the System Configuration Alarms folder as shown below LJ Server Configuration Alarms on MAIN localhost t z oj x File Edit View Help IV Alarms and Events Enabled Database Configuration Cookie Range Global Parameters Each alarm is allocated a unique cookie Choose the range of Historic Configuration cookies to be allocated by this server SQL Query Configuration ki o System Configuration Highest cookie ID 250000 2 250000 Data Files Dictionaries If you implement redundant servers AND also allow users to P I E Mail respond to alarms via e mail SMS or external applications you will EP Emulate Server Version need to allocate a unique cookie range for each server in the Events Exclusive Control File Upload Location Logging Partners Permission Restrictions Printing Security System Calls WebX w Registry A m
29. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 38 Configuring a Help View Using Mobile Queries 2 2 2 2 serien Configuring a Mobile Query EE 44 2012 Schneider Electric ClearSCADA Mobile Administration Guide 3 ClearSCADA Mobile Administration Guide ClearSCADA Mobile Administration Guide Version 2 0 Schneider Electric Schneider Electric Make the most of your energy 2010 2012 Schneider Electric Australia Pty Ltd All rights reserved Printed in Australia Notes The information provided in this documentation contains general descriptions and or technical characteristics of the performance of the products contained herein This documentation is not intended as a substitute for and is not to be used for determining suitability or reliability of these products for specific user applications It is the duty of any such user or integrator to perform the appropriate and complete risk analysis evaluation and testing of the products with respect to the relevant specific application or use thereof Neither Schneider Electric nor any of its affiliates or subsidiaries shall be responsible or liable for misuse of the information contained herein If you have any suggestions for improvements or amendments or have found errors in this publication please notify us No part of this document may be reproduced in any form or by any means electronic or mechanical including photocopying
30. one or more ClearSCADA databases on a ClearSCADA Server to the central ClearSCADA Mobile Server Follow these steps to enable ClearSCADA Mobile Companion functionality on each ClearSCADA database 1 Configure ClearSCADA Mobile functionality within the Server Configuration Tool 2 Configure the required ClearSCADA Metadata Fields 2012 Schneider Electric ClearSCADA Mobile Administration Guide 33 ClearSCADA Server Configuration The ClearSCADA Mobile Companion service configuration is managed through the ClearSCADA Server Configuration Tool You may refer to the ClearSCADA help guide for details on accessing the tool and general usage Configuration of a ClearSCADA Mobile Companion ClearSCADA Mobile settings are located under System Configuration in the Mobile section E Server Configuration Mobile on V73Local localhost File Edit View Help Server Name or IP Address localhost Port 8008 Local Server System Name EAST Priority 5 ecuri EP Security E System Calls Webx E Webx G Registry The following settings are available in the Mobile section Mobile Server This setting controls whether ClearSCADA Mobile functionality will be enabled for Enabled this system Ticking the box enables the system for communication with the ClearSCADA Mobile Server Server Name This field is used to specify the IP address or host name of the ClearSCADA Mobile or IP Address Server to which this Com
31. ons that must be completed before running the ClearSCADA Mobile Server installer IIS Setup is completed using Microsoft s Internet Information Server IIS Manager application shown below Internet Information Services IS Manager 2 0 X f a Lo amp amp gt TCC SVROSTST 03 a e File View Help Connections Actions e WI TCC SVROSTST 03 Home 57 8 4 Manage Server ec Gy Start Page E Filter DO Go Fh Show All Group by Area Er a 4 85 TCC SVROSTST 03 Administrator Application Pools Aspner Up stop a 16 Sites A e yw Fr w Se R 4 ClearScadaMobile ENV E ab View Application Pools 9 Mobile NET NET NET Trust Application Connection MachineKey Pagesand Providers View Sites e Default Web Site Compilation Globalization Levels Settings Strings Controls Ch ange NET Frames ial b Tee Session State SMTP E mail Online Help IS Ee Er m 2 Pi ES ell D D A Fa ASP Authentic CGI Compression Default Directory Error Pages Handler Document Browsing Mappings Eme D s gt 5 a e D a B 6 Hp d Se HTTP ISAPI and ISAPI Filters Logging MIME Types Modules Output Worker Respon CGI Restri Caching Processes E Features View Content View Ready 83 TCC svr08tst 03 8172 as Administrator D The IIS Manager application can be started from the Start All Programs Administrative Tools menu The ClearSCADA Mobile Server insta
32. panion should connect Port The port on which to connect This setting should match the Listen Port specified on the ClearSCADA Mobile Server NOTE If you are using a firewall you will need to reconfigure it so that the ClearSCADA Mobile Companion can initiate an outbound connection to the ClearSCADA Mobile Server on the configured port System Name The system to which the server belongs This must be identical case sensitive to the name of the system configured on the ClearSCADA Mobile Server Priority The priority of this server relative to other servers in the system Servers are accessed in ascending priority order Le A server with priority 1 will be preferred to a server of priority 2 NOTE After making changes to the ClearSCADA Mobile Companion configuration you need to restart the corresponding Windows Service for changes to take effect The name of the Windows service used by the ClearSCADA Mobile Companion is ClearSCADA Mobile Companion 2012 Schneider Electric ER ClearSCADA Mobile Administration Guide ClearSCADA Metadata ClearSCADA Mobile makes use of ClearSCADA metadata fields which need to be configured before dependant features can work This topic details the fields which may be configured NOTE You may need to adjust the Rowand Column settings of each field to suit your database Consult the ClearSCADA manual for details on configuring metadata fields Mobile Controls Allowed Field
33. rience should be allowed to configure ClearSCADA Only persons with the appropriate programming experience should be allowed to write any scripts Logic programs expressions or SQL queries intended for use in ClearSCADA Follow all local and national safety codes and standards Failure to follow these instructions can result in death serious injury or equipment damage 2012 Schneider Electric ClearSCADA Mobile Administration Guide Introduction What is ClearSCADA Mobile ClearSCADA Mobile is an Android based mobile client and server system for StruxureWare SCADA Expert ClearSCADA It brings mobility to SCADA operations allowing technical staff and managers alike to obtain real time information on the performance of the system even while working in remote locations A comprehensive feature set is tailored to the needs of mobile users providing a convenient and powerful operational tool that adds value to your organization Communications between the ClearSCADA Mobile Server and the Android phones uses SSL to ensure appropriate encryption is used on transmitted data As the system has been designed from the ground up as a mobile platform display and data retrieval is achieved quickly even for complicated trends or large event journal queries Workflow Assistance Users are notified of new alarm conditions relevant to their area of responsibility and can action those alarms using the built in alarm and event list
34. s The database browser provides detailed status information related to any database object to allow more in depth analysis Trends provide users with the ability to review historic data to make operational decisions for the future and user favorites allow users to store the most commonly used views on their phone for easy retrieval Custom Queries Users can get access to tabular data providing easy analysis and comparison Overall system Key Performance Indicators for management production summaries system water flows reservoir levels etc can be easily added and made available to users ClearSCADA is a trademark of Control Microsystems Inc Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions 2012 Schneider Electric e ClearSCADA Mobile Administration Guide System Requirements Device Requirements The following specifications are required for mobile device clients e Mobile device running Android 2 1 or later operating system e Internet access to Google Play to obtain amp install phone application e Network access to the ClearSCADA Mobile server ClearSCADA Mobile Server Requirements The ClearSCADA Mobile Server operates on Personal Computer PC platforms using Microsoft Internet Information Server IIS The following specifications are required Windows 7 32 or 64 bit editions Windows Server 2008 32 or 64 bit editions or Windows Server 2008 R2 32 or 64 bit
35. t value of a digital point and the other to provide a link to its event list Identification I User Methods Display Display Name Show in List Group Description ltem Type ltem Label Object Reference OPC Tag Reference Rem Type item Label Object Reference OPC Tag Reference Example Display d Example Display Group Description forthe display Digital Value Digital Point CurrentValue Navigate to Event List Digital Events Digital Point Example items configured to display an OPC Tag value and Event List 2012 Schneider Electric ClearSCADA Mobile Administration Guide a Each item has the following properties The properties that need to be configured are based on the selected Item Type Item Type The type of item to be displayed This may be one of the following OPC Tag Displays the value ofthe OPC Tag specified in the item s OPC Tag Reference field Navigate to Navigates to the event list of the object specified in Object Reference Event List field Navigate to Navigates to the alarm list of the object specified in the Object Alarm List Reference field Navigate to Navigates to the historic trend of the object specified in the Object Historic Reference field Trend Navigate to Navigates to the point control dialog for the object specified in the Point Control Object Reference field NOTE The object must have Controls ena
36. t Accessed Total Requests Device Lockout 2 E R 012345678912345 John Smith Not accessed D icensing A CH Systems CJ Alpha CJ Beta 4 Devices UI 012345578912345 John Smith Allowing a New Device Before a mobile device can use ClearSCADA Mobile it must be added to the configured devices list The Allow New Device action is not available if you have reached your licensed device count To allow a new device right click the Devices tab and select Allow New Device Ka Global Settings P Licensing gt SCH Systems S Devices weng Allow New Device The following dialog will be shown Allow New Device x Device ID 012345678912345 Owner John Smith Comment Android Device PIN SESE OK Cancel The Device ID is shown on the mobile device when adding a new system The Owner and Comment fields are convenient fields for storing information about the device and its user It may be useful to store the make model of the phone in the Comment field The PIN field controls the code which must be entered by the user to access the device NOTE The user of the mobile device wil be prompted to change their PIN number then next time they launch the ClearSCADA Mobile client application on their mobile device 2012 Schneider Electric 28 ClearSCADA Mobile Administration Guide Device Options To view the options for a device right click its entry under the Devices tab Global Settings P Licensing b SC
37. tion Mobile Session Timeout The Mobile Session Timeout setting specifies the period of inactivity in minutes before a user must enter their PIN number on their mobile device again The mobile device retrieves this setting only when adding a new system to their mobile device or when system settings are updated from the mobile device 2012 Schneider Electric au ClearSCADA Mobile Administration Guide Managing Systems The systems tab displays a list of systems which may communicate with ClearSCADA Mobile Server x Global Settings System Disable Alarms Dosim Alpha Not Allowed Always Enabled Beta Not Allowed Always Enabled 4 Systems CJ Alpha CJ Beta Aa Devices Adding a New System The Add System option will be available as long as you have not reached your licensed system count To add a system right click on the Systems tab and select Add System as shown below Global Settings P Licensing Add System S Devices The following dialog will be shown Add New System x System Name Gamma Disable Alarms Option Not Allowed Always Enabled S Duration 1440 minutes Maximum Duration 10080 minutes OK Cancel Each configuration option is described below System Name You should enter the System Name which must be unique to this installation Ideally this would be the same of the ClearSCADA system 2012 Schneider Electric ClearSCADA Mobile Administration Guide 25 The System Na
38. u Server Certificates Wy start S d e TEE rect Use this feature to request and manage certificates that the Web Create Certificate Request wen server can use with Web sites configured for SSL j 2 Application Pools Complete Certificate Request Oe Sites ClearscadaMobile c TCC 3 Mobile Create Self Signed Certificate H Q Default Web Site al E ee en Ready SS The menu items on the Actions pane as shown above allow the server administrator to import a certificate from an existing file launch the Request Certificate wizard or create a self signed certificate Creating a certificate that is signed by a third party Certification Authority CA is a two stage process that requires creating a certificate request file to send to the CA and then selecting the Complete Certificate Request dialog box to install the certificates that you receive back from your CA Selecting the Create Self Signed Certificate menu item allows the administrator to create your own certificates These are useful in server testing environments and are permitted by the ClearSCADA Mobile server but are not recommended for production use as they are not from a trusted certification authority CA source The IIS Manager help documentation has a chapter covering Server Certificates and is recommended reading 2012 Schneider Electric OH ClearSCADA Mobile Administration Guide Installation The ClearSCADA Mobile S
39. without express written permission of Schneider Electric All pertinent state regional and local safety regulations must be observed when installing and using this product For reasons of safety and to help ensure compliance with documented system data only the manufacturer should perform repairs to components When devices are used for applications with technical safety requirements the relevant instructions must be followed Failure to use Schneider Electric software or approved software with our hardware products may result in injury harm or improper operating results Failure to observe this information can result in injury or equipment damage 2012 Schneider Electric Australia Pty Ltd All rights reserved 2012 Schneider Electric ClearSCADA Mobile Administration Guide Technical Support Support related to any part of this documentation can be directed to one of the following support centers Technical Support The Americas Available Monday to Friday 8 00am 6 30pm Eastern Time Toll free within North America 1 888 226 6876 Direct Worldwide 1 613 591 1943 Email TechnicalSupport controlmicrosystems com Technical Support Europe Available Monday to Friday 8 30am 5 30pm Central European Time Direct Worldwide 31 71 597 1655 Email euro support controlmicrosystems com Technical Support Asia Available Monday to Friday 8 00am 6 30pm Eastern Time North America Direct Worldwide 1 613 591 1943 Em
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