Windows speaQ.indd
Contents
1. Figure 3 Name w f a File Explorer Bs q 1 02 X Figure 2 speaq CAB was successfully installed on your device If you need more storage space you can remove instaled programs Figure 4 Starting speaQ Step 1 speaQ requires your device to be connected to the Internet e g via an open WiFi Hotspot Open the Program Files gt speaQ folder Select the speaQ application Figure 5 Step 2 speaQ will attempt to register your device with the default VolP service provider If registration is successful you will see a message Figure 6 There can be a number of reasons for Registration failure particularly if thisisthe first time you have attempted to register with speaQ Make sure your device is connected to the internet on the appropriate WiFi network and that you have correctly entered your user credentials Further information on troubleshooting can be found on page 11 speaQ user manual for Windows handhelds f 2 File Explorer Po d 1 03 X f 5 SpeaQ P dz 1 03 ok E Prone ED contacts J amp P canoa 4 6 07 58B 4 9 07 654B 4 3 07 977K f g SpeaQ Za dz 1 09 ok ED contacts colton shift z x c b n m 7 CC ETE a Ilte 7 A Call E Menu Quick reference Ser So st OS SO a Phone Dialpad Tab Display Screen speaQ Status Dial Pad Contacts Tab Web Connectivity Volume Control Close Button Call Log T2. 5 0 PDA edition speaQ requires a minimum uplink downlink bandwidth of 80 kbps for best audio quality How It works SIP is a standard for conducting telephone calls and multimedia sessions with one or more participants over the web To make calls with speaQ you need an account from a SIP based VolP Service Provider Commercial services such as Broadvoice and Teliax provide the ability to call PSTN phones over the Internet for a small monthly fee Other services such as freeworlddialup provide free calling over to other Internet based SIP account users How It works speaQ device Standard Telephony Instrument Wireless Web Connection N Getting an account SIP has become a widely popular standard for VolP since its acceptance as a signaling protocol over half a decade ago www sipcenter com lists over 228 VoIP service providers across the globe that support the SIP standard So getting a SIP account is easy wherever you are Pick a plan which suits your needs from a preferred service provider and start calling BroadVoice and Teliax are some U S A based networks that have become popular over the past few years and which we have tested with speaQ 1 Signup for a SIP account 2 Configure speaQ with SIP account details 3 Start calling The SIP account details consist of your account user name may differ from the number assigned to your account for incoming calls password and SIP server a
3. and can be replayed onthe device or transferred to a PC To enable call recording Step 1 While on the Phone tab E Phone tap the Menu button GEE and select Recording Option option Figure 18 Step 2 Tap the No Recording option if you do not wish to record your conversations or the Onboard Storage option if you wish to do so The default option is not to record Figure 19 The Path option allows you to choose where to save your recording Figure 20 fg speaq ch gh d 12 43 ok g SpeaQ E e d 12 43 ok Step 3 Once you have made your selection you can click Apply tab to confirm and save or cancel to exit or close settiongs Server Configuration Recording Option Figure 19 f SpeaQ o d 12 43 ok Figure 20 Using call log The Call Log feature allows you to monitor incoming and outgoing calls from speaQ Step 1 Tap the Call Log tab to view incoming outgoing and missed call activity Figure 21 Step 2 Tap on the Menu button BED while on the Call Log tab to call delete or save the logged number Select Options to amend Call Log settings Figure 22 Step 3 Check the Maintain Call Log box to activate the feature Specify the number of days you wish to maintain the logged numbers enter a numeric value between 1 and 60 in the field Tap the OK button Figure 23 HE SpeaQ Ds dz 3 16 ok E Prone ED contact
4. vopr vonage net v Out Bound Proxy Server Configuration Recording Option About Exit Figure 25 Figure 26 11 Troubleshooting Problems Solutions Registration fails Ensure you are connected to the Internet If you are connecting to the Internet through a WiFi Hotspot check that your device is in range Check signal strength Ensure your SIP account detailsare entered correctly Please see the configuration section Ensure your device is issued an IP address by the ISP Ensure that the Internet is not behind a firewall If so enable the stun feature and try registering again speaQ stops registering even when WiFi As a last resort please try resetting the connection is present device We have occasionally seen issues with Windows Mobile WIFI that were resolved on device reset Call audio keeps breaking Make sure you have enough bandwidth speaQ requires a minimum of 80 kbps up downlink You can check the current bandwidth available to your device at www dslreports com Msp For international calls some latency and occasional poor quality should be expected due to the physical distance of the call and the possibility of satellite connections being used Problems on long distance calls may also be experienced during Internet Peak traffic periods roughly the USA working day Call audio is noisy Noisiness is a device specif
5. TECH user manual 5 Pocket PC Quick start to get going To start making phone calls using speaQ for Windows Mobile you need AWindows Mobile 5 Edition based PDA or smartphone 300 Mhz processor with WiFi capability SIP account from a SIP supporting VoIP service provider The SIP account consists of a User ID Password SIP Server address and a phone number for incoming calls If you do not have an account please visit www broadvoice com or other Internet Phone account provider and subscribe to a softphone account WiFi Internet connection You need to be in range and your device needs to be connected Make sure the connection is not behind a firewall If so please activate Stun see page 10 of manual for details Werecommend usinga pair of headphones to avoid echo in conversations First time setup Step 1 Connect your device to a PC using the data synch cradle Load the speaQ installer file into your device using Microsoft ActiveSync and install it see page 3 of manual for details Step 2 Open speaQ Go to Menu gt Server Configuration and enter your SIP account details Save and return to dialpad Once speaQ displays Registered you are ready to call see pages 7 8 of manual for details speaQ user man ual for Windows handhelds Content Introduction Overview System Requirements How it works Getting an account Installing speaQ Starting speaQ Quick Reference Conf
6. ab Call Quality Packet Loss Clear Button Mute Button Call Button Menu Button B 6 qu EEE SpeaQ P GZ 1 03 ok Prone ED Contacts 6 cation 9 speaQ user manual for Windows handhelds Configuration Registration Step 1 While on the Phone tab IR Shore tap the Menu button Menu and select Server Configuration Figure 8 Step 2 Enter the User ID Password and SIP Server account details If you have one an out bound proxy server can also be specified but this is optional Figure 9 Step 3 Tap the Apply button to register with the SIP server On successful registration you will get a Register OK message and the registration details will be saved Figure 10 speaQ will remember multiple accounts if you add them to the list To select a previously entered account use the pull down menu as shown Figure 11 speaQ user manual for Windows handhelds e 3 51 ok User ID PEIRETA S Password Sip Server sphone vopr vonage net v Out Bound Proxy _ Use stun Figure 9 RES Et qt d 12 45 ok Figure 10 Making calls Step 1 If the speaQ status displays Registered then you are ready to make calls Dial a number tap the Call button BEE If you made an error while entering the number use the Clear button to correct Figure 12 Step 2 Outgoing call lt number gt will appear momentarily as you hear t
7. ddress VoIP Service Provider VoIP Packet Routing Voice data converted from digital to analogue signals speaQ or any other VoIP enabled device 1 To learn about the SIP standard see www sipknowledge com and SIP Working Group Wireless Web Connection VoIP Service Provider 2 See www voipproviderslist com for a directory listing of more than 2000 VoIP service providers around the world Note Not all may support the SIP standard speaQ user manual for Windows handhelds 2 Installing speaQ Step 1 Make sure that you have Microsoft Active Sync installed on your computer Connect your Windows Mobile 5 PDA Edition based PDA or smartphone with WiFi or EVDO capability to your PC using the data sync cradle Wait until the synchronization process is complete Microsoft ActiveSync Step 2 Once done click on the Explore button in Microsoft ActiveSync ye Explore Step 3 Drag the speag CAB installation file into the Explore window Wait until the file is completely transferred Step 4 Openthe My Documents folder in your device Scroll and select the speaq CAB installation file Figure 1 2 Step 5 Wait until the installation is complete You will see a confirmation message when done Tap the OK button Figure 3 4 f File Explorer My Device lt gt Application D E ConnMgr 5 Documents a Figure 1 Do d 2 48 X 5 9 05 4 9 07 4 9 07 4 9 07 4 9 07 Installing speaq CAB
8. he dial tone Wait for the call to connect and start speaking Figure 13 Step 3 If you would like to Mute the microphone tap on the Mute button Tap on it again to activate the microphone again Step 4 When the call connects the Call button is replaced by the End button After you finish talking tap the End button to hang up speaQ will display Call ended Figure 14 1452 C Outgoing call 1452 Figure 13 Calling contacts Step 1 Tap on the Contacts tab to view all existing contacts Figure 15 Step 2 Scroll or text search and select the name of the person you wish to call Tap the Call button Figure 16 If you wish to bulk check uncheck delete or view details of contacts in the list tap on the Menu button while onthe Contacts tab Figure 17 SpeaQ Pe dz 3 15 ok s SpeaQ P d 3 15 lok Bandarajesh Bansal A L_ Bobby Bongu L_ Bouquet Bro Prakash C Broadvoice ravi Broadvoice ATA Figure 16 Kiran physio Kishore Kishore Check All Uncheck All Figure 17 speaQ user manual for Windows handhelds Recording Phone Calls The record feature allows you to make recordings of your phone calls on the local device These recordings can be stored in the main memory for the PDA Smartphone or on a storage card attached to the device Recordings are stored in wav format
9. ic issue Please see your device manual to adj ust volume and activate automatic gain settings We strongly recommend using a pair of headphones speaQ stops responding all of a sudden Please check that your Internet connection is still active speaQ does not open Please make sure that you have installed the application properly Check our website for bug fixes and updates Try uninstalling and re installing it speaQ user manual for Windows handhelds 12 Support Helpline If you have any questions regarding this product e mail our technical support at support qtechinc com For software updates fixes knowledge base please visit www qtechinc com speag htm If you like to report a bug or discuss speaQ related issues please visit www qtechinc com speag_support htm 13
10. iguration and Registration Making Calls Calling Contacts Recording Conversations Using Call Log Using Stun Troubleshooting Support cnaa iicar manso far Al r mic speaQ user manual for Windows handheld LO CON On Ln E LU KA KA KA HH Introduction Voice over Internet Protocol commonly referred to as VolP is a method for making telephone calls over the Internet Why VolP It costs less than standard telephone calls The traditional Public Switched Telephone Network PSTN is a robust system but can be expensive especially for international calls VolP allows you to make phone calls international in particular over the Internet at a much lower price than the traditional telephone networks Overview speaQ isa VoIP based telephony software that connect users of wireless Internet enabled handheld and smartphone devices It is built around the Session Initiation Protocol SIP Making calls with speaQ is easy J ust install and configure it with a VolP account on your portable Windows Mobile device and you are ready to call any PSTN line or mobile phone around the world System requirements speaQ is only supported on Windows Mobile 5 0 PDA edition Windows Mobile 5 0 Smartphone edition is not supported speaQ release for Windows Mobile was tested ona HP iPAQ hx2459 with an Intel PXA270 520Mhz Processor speaQ runs on any processor above 300 Mhz 64 MB RAM 192 MB ROM integrated WiFi 802 116 with Windows Mobile
11. s ce 4 Today gt Add to Contacts Options Clear List Delete Entry Figure 21 Figure 22 f a SpeaQ Log Calls for last days Maximum 60 days Bo dz 3 16 ok Figure 23 speaQ user manual for Windows handhelds 10 Using stun Stun allows speaQ to work through certain firewall enabled Internet connections When Stun isactivated speaQ sendsa request to a dedicated remote Stun server for the public IP address of the NAT Network Address Translation router Once this information is registered with your SIP account server by speaQ you are ready to make calls Sounds complicated Don t worry it s much easier in practice Follow the steps below to activate the feature Step 1 While on the Phone tab Phone tap the Menu button and select Server Configuration Check the Stun box to activate the feature Figure 24 Step 2 Tap the Test Registration button if you wish to verify the connectivity and registration status Tap the OK button Figure 25 Step 3 If the speaQ status displays Registered then you are ready to make calls Figure 26 Note We recommend using stun only when registration fails with the default settings Registration could fail for other reasons too Please see the troubleshooting section for more information Bs d 2 56 ok f SpeaQ f a SpeaQ e d 3 52 ok User ID 18052128284 Password Sip Server sphone
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