User`s Manual
Contents
1. User s Manual BancaNet Additional Services gt Afore Banamex gt Register gt Page 1 Index Afore Register Afore Register Confirmation Afore Register Reply gt KR W WN Rejected Transaction User s Manual BancaNet Additional Services gt Afore Banamex gt Register gt Page 2 Afore Register What can find in this page In this page you can register your Afore account to incorporate it with your customer number assigned in Electronic Banking which is related to your Social Security number which in its part is linked to all the services offered by Afore Banamex Once you have registered your account you will be able to check your Afore balance statements online and home delivered contributions Voluntary Contributions withdrawals withdrawals by law and address changes main and additional To register your Afore SSN Enter your Social Security Number SSN which consists of eleven digits and it is issued by the IMSS When you click Continue the Register confirmation screen will be displayed Alta de NSS Afore Banamex ingresa tu N mero de Seguridad Social NSS y da clic en Continuar NSS N mero de Seguridad Social NSS 12345678901 User s Manual BancaNet Additional Services gt Afore Banamex gt Register gt Page 3 Afore Register Confirmation What can find in this page In this page you can check the SSN entered on the Afore Service Application2. page and confirm it or correct it before applying the transaction When you click Return you will be taken to the data entry screen keeping the information previously entered When you click Accept the transaction will be applied and the register response screen will be displayed Alta de NSS Afore Banamex Confirma los datos de la solicitud para continuar NSS Numero de Seguridad Social NSS 12345678901 User s Manual BancaNet Additional Services gt Afore Banamex gt Register gt Page 4 Afore Register Reply What can find in this page In this page you can see the detail of your register already applied This page comprises the following sections 1 Application message An application message It shows the status and authorization or instruction number as applicable This folio validates the transaction please remember to keep it as your transaction receipt You can print the screen if you want to by clicking on the print mutton 2 SSN It shows the information you have registered as Social Security Number Alta de NSS Afore Banamex Tu instrucci n ha sido aplicada con autorizaci n 123546 Numero de Seguridad Social NSS 12345678901 A partir de este momento podras administrar tu cuenta individual de Afore Banamex desde Bancanet Remember e n case the transaction you want to make is out of schedule a message saying you must program it within the established schedule will ap
3. pear you will be required to select a date and time for its application e If you have two Social Security Numbers we recommend you go to any branch or Afore Specialized Unit so that they can make the unification of accounts or call 2262 3673 or 01 800 282 3673 e This transaction is not available for individual entities with business activity nor for legal persons Furthermore e You can make other transactions from this page Just follow the desired link displayed in the section What do you want to do e You can use the BancaNet main menu logout or ask for help any time Rejected Transaction In case there is a mistake in the application of the transaction a message with the following information will be displayed 1 Name of the transaction It displays the title of the transaction you tried to make 2 Cause Error description 3 What can do t provides a possible solution to the problem 4 If the suggested solution is not satisfactory you can contact Customer Service at 1226 3990 or 01 800 110 3990 5 Remember to have the code that appears in the message on hand since the executive on the phone will request it to solve your problem more easily You can print this message by clicking on the print button 6 Click Continue
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