Home
        CASEWARE® TODAY - Support - CaseWare International Inc.
         Contents
1.                  Start date The start date for the project  Yes   Status The current status of the project  No   Due date The projected due date for the project  Yes   Completion date The completion date for the project  Yes   Priority Select a priority for this project  No              Activities tab    Today     Outlook 2003  Click the  Show  drop down list to view files  knowledge  articles  meeting  discussion  items  performance metrics  scheduled  events  tasks  or training materials associated with this staff      Outlook 2010  Click the    Show    drop down list to view Contacts  Emails   Journals  Notes  Upcoming Tasks Appointments     New items for this staff must be set up in the similarly named Today folder   Files  Knowledge  Meeting   Performance  Metrics  Schedule  Tasks  or  Training      Getting Started     33    Connecting Projects to Staff or Client Contacts in Today    In Today  to assign a project to a staff member or contact or to see the staff or contacts  assigned to a project  use the Project tab     Click the Projects folder   Double click the project record to open   If it is not already active  click the Project tab   Click the Contact or the Staff no  button  as appropriate   When the Select dialog opens  do the following   a  Click the field list and select either number or name   b  In the value field  enter the term to search   c  Inthe Condition list select the best description for the entry in the value field  Begins with  Contains   Is  Exac
2.     7  Open the client  contact or staff record to which the task is assigned and click the Activities tab    8  Click the Show list and select the folder group that you changed or added above  You should be able to see the  task assigned     N    The differences between Team Tasks and the  My Tasks  list    Team Tasks and your personal task list are separate from each other  Tasks that appear in  one will not appear in the other  However  you can copy a task from Team Tasks to your  personal task list     To copy a task to your personal task list    From within the task     Double click the task to open it    On the File menu  click Copy to Folder    In the Folders list  locate and select your personal Tasks folder   Click OK and then close the Task dialog       GON    From the list view   Either    e Select the task and click Edit  gt  Copy to Folder   OR  e Hold down the Control key and then drag and drop the task to your personal Tasks folder     Training Folder    The Training folder lets you post training documents for the team  information about upcoming  courses  or read training information posted by others     On the Training home page  you will see the summary listing of all the training materials and  information posted     38 e Getting Started Today    In addition to the standard folder views  the following view is available in the Training folder     e Training grouped by   Group together all training documents that are assigned to the same area  client   projec
3.    The Contacts Companies folder displays contact information for companies related to your firm     On the Contacts or Contact Companies home page  you will see the summary listing of all the  contacts or contact companies in the database     In addition to the standard folder views  the following views are available in the Contacts and  Contacts Companies folder     Phone List to list client contacts or contact companies along with their phone numbers and other basic information   Address cards  view basic information about client contacts or contact companies in an address card format   Detailed address cards  view detailed information about client contacts or contact companies in an address card  format    Contacts grouped by client  Group together those who are contacts or contact companies of the same client   Contacts grouped by type  Group together client contacts or contact companies that belong to the same type  such as insurance  INS   legal  LAW   financial  FIN     Contacts grouped by follow up flag  group together client contacts or contact companies that are flagged for  follow up     Note   When modifying fields that uniquely identify contacts or contact companies  a message  appears to determine if you are updating the existing record for the contact type or  creating a new one  Select  Yes  to create a new contact or contact company  or select   No  to modify the existing contact record     e If modifying the  Last name  field of contacts  then the message  
4.   Search   The Search tab provides full text searching through the Help system for a  particular word or phrase Type in the first few letters of the term until it appears in  the listing     Favorites   Use favorites to set links to topics you consult a lot   HTML help only      Printed user guide    If you prefer to have a printed version of the Today User Manual  we have included it in PDF file  format     You will need to use the latest version of Adobe   Reader   and the latest drivers for your printer  to read and print this file  Adobe   Reader   is a free download and is available from Adobe s  website at www adobe com     To open and print the manual  click the Windows Start menu and select the folder where you  installed the program  Within the folder is a subfolder for the Today documentation  It contains  the user guide which is called Today 2013 User Guide  In addition  this Getting Started Guide is  also listed  allowing you to print extra copies as needed     Resources on the website    The website is rich with additional information to help you use Today as effectively and efficiently  as possible     Getting Technical Support    Please refer to the Time Getting Started Guide for information on getting technical support for  Today     42     Getting help Today    Today       A  activities   tab 39   tab 25  27  29  34  38   viewing in client  contact and staff folders 39  activities and tasks 39  adding   item in Today 19  adding an external file to 31  adminis
5.   When synchronizing from Today to Time  the Options button is active allowing you to select options for timing  the synchronization process  Click the button to set these options     Note    e This is not available for the first synchronization as you are importing all records from one package to the other during this  first synchronization     6  Click the Process button when you are ready to process the synchronization as set up  The applicable selected  data from the originating software is copied into the other package   7  When the process is complete  close the dialog     e    e Start with small files first to see this process  Large files can take quite a bit of time     Tip    Activating the synchronization from CaseWare   Today    1  Open the Synchronization dialog by clicking the Today button   2  A Select dialog will appear  Click the Browse button to locate and select the Time program folder  After you click  OK its name is entered in the field provided and will have the format  C  Program Files Time      Today Getting Started     13    3  The Today dialog appears with the Today Synchronization tab selected   Select the direction of synchronization   From Time to Today OR  From Today to Time     Note    e Usually your first synchronization is from Time to Today  We recommend that subsequent synchronizations be carried out  from Today to Time     4  Select the Time data file from or to which you are going to synchronize  Click the browse button to navigate to  the
6.   you will open the  Appointment dialog  TimeAppointment dialog  Enter data and settings needed to carry out  Outlook functions such as scheduling and emailing     34 e Getting Started Today    Appointment and Attendee Availability tabs    The fields here are identical to the MS Outlook Appointment dialog  More information about  these tabs can be found in the MS Outlook help system     Details tab  Optional     Select Time related information about the event  Selections made here can be used to filter  items on the home page or to enable advanced searching by Time fields     View a different day  week  or month    e If you are viewing appointments and events for a single day or week  select the days you want to view      the schedule to the  right of the daily or weekly view  If the days you want to view are not displayed on the schedule  click the right or left arrow at  the top of the monthly schedule to bring the appropriate month into view    e lf you are viewing appointments and events for an entire month  use the vertical scroll bar to the right of the schedule to bring  into view the month you want to see    e To return to viewing the current day  week  or month  click Go to Today     Add an appointment or event to the schedule    Click New Schedule or New Meeting Request    In the Subject box  type the purpose or name of the meeting or event    In the Start Time and End Time boxes  enter the times when the meeting or event is to begin and end    In the Location box  
7.  Name from the  file as  field onthe   Yes    General tab                   36     Getting Started Today       Type    The only type available to be  assigned to a staff member is Active   Note that to set a staff member as  inactive  you must change the type  in Time  All other client types are  available to be assigned from  Outlook     Yes  Only records of  active  staff is  synchronized  Inactive staff can be   synchronized from Time to Today  only  not from Today to Time        Start date    The day that the staff member joined  the organization        Inactive date    The day that the staff member was  made inactive    You can make staff members  inactive who do have outstanding  time or expense entries as long as  those entries        in the current or a  previous period  In other words  the  entries must be in a period prior to  the inactive date                    SIN SSN Social insurance security number of   Yes   the staff   Position ID code for the staff member s Yes   position  Position codes can be set  up in the Administration    Options  folder   Details tab These tabs are Microsoft Outlook tabs  Enter data and settings needed to  Certificates tab carry out Outlook functions such as scheduling and emailing   Activities tab  Outlook 2003  Click the  Show  drop down list to view files  knowledge    Tasks Folder    articles  meeting  discussion  items  performance metrics  scheduled events     tasks  or training materials associated with this staff      Outlook 2
8.  This was created during the previous installation  Removing it  deletes all the forms created in the earlier version  Even if you have not actively used the previous installation   you should remove this folder    3  Close Outlook     Delete the Frmcache dat file   See below for instructions   The previous version s forms layout  are stored in this file  and they may cause a conflict with the forms in the newly released version     To find and delete the Frmcache dat    Method 1  Use the Clear Cache Button    If you are using Microsoft Outlook 2003 SR1 or higher and you have Outlook configured in the  Corporate Workgroup  CW  mode  you can use the Clear Cache button to reset the Outlook  forms cache     To verify the SR 1 SR 1a version of Outlook that you have installed and if it is configured in  CW mode  click the Outlook Help menu  and then click About Microsoft Outlook     40     Getting Started Today     Outlook 2003  Use the following steps to use the Clear Cache button     On the Tools menu  click Options  and then click the Other tab   Click Advanced Options    In the Advanced Options box  click Custom Forms    In the Custom Forms box  click Manage Forms    In the Forms Manager box  click Clear Cache     ore anne     Outlook 2010  Use the following steps to use the Clear Cache button     Click Files tab and click on Options    Click Advanced    Scroll down to Developers options    Click Custom Forms    In the Custom Forms box  click Manage Forms   In the Forms Manage
9.  and may be incorporated in new editions     CWI may improve or change its products described in any publication at any time without notice   CWI assumes no responsibility for and disclaims all liability for any errors or omissions in this  publication or in other documents  which are referred to within or linked to this publication  Some  jurisdictions do not allow the exclusion of implied warranties  so the above exclusion may not apply  to you     Should you or any viewer of this publication respond with information  feedback  data  questions   comments  suggestions or the like regarding the content of any CWI publication  any such  response shall be deemed not to be confidential and CWI shall be free to reproduce  use  disclose  and distribute the response to others without limitation  You agree that CWI shall be free to use any  ideas  concepts or techniques contained in your response for any purpose whatsoever including   but not limited to  developing  manufacturing and marketing products incorporating such ideas   concepts or techniques     This publication is distributed internationally and may contain references to CWI products   programs and services that have not been announced in your country  These references do not  imply that CWI intends to announce such products  programs or services in your country     Product names  logos  designs  titles  words or phrases within this publication may be trademarks   service marks  or trade names of CWI or other entities and
10.  data file     Note  e     Synchronization will not be successful if there are spaces in the Time data file name     5  Select the Outlook folder where you are keeping your information from Time  Usually this is called Today and it is  located either in your Public or Personal folders  Click the browse button to find it and then click OK    6  When synchronizing from Today to Time  the Options button is active allowing you to select options for timing  the synchronization process  Click the button to set these options     Note    e This is not available for the first synchronization as you are importing all records from one package to the other during this  first synchronization     7  Click the Process button when you are ready to process the synchronization    8  The Log in window will appear to prompt you for your Time user ID and password  Enter your ID and password  and click OK   The synchronization process will begin  All the data from the originating software is copied into the other  package    9  When the process is complete  close the dialog     Options available when synchronizing from Today to Time    Each time that you carry out a synchronization  all records in the Staff and Contacts folders are  synchronized  They are relatively small databases that take little time to update  However the  Clients database is full of many details including all the data in the sub folders of the Options  folder  Updating all of them will take a great deal of time  particularly 
11.  following an invalid link  or our network connection and or transient  conditions on the internet  Please contact the folder s administrator     Causes  The file name  the file extension or the folder containing the web pages has been renamed     OR  The folder containing the web pages has been removed or has been moved since setup     Solution  Make sure you are accessing the correct location of the web pages  To verify the path     1  From one of the affected forms  open the properties by right clicking the form     2  Click the Home Page tab   3  Ensure the location of the web pages is correct  The directory should be one that all users have access rights to     usually on a shared file server     4  If this is not the case  ask the user to check with his administrator to locate the proper directory and change the    path accordingly   5  Repeat this process for all folders that are not working     The Today Interface  Today uses the Microsoft Digital Dashboard web interface in the Today folder     Today Getting Started     19    Digital dashboards enable you to access the information that you need    personal  team   corporate  and external    from a single  easy to use interface  With the digital dashboard you can  access documents  business applications  websites  email  calendar and task lists with ease from  the same screen  You get an integrated view of your company s knowledge sources on your  desktop  enabling better decision making by providing immediate access t
12.  items that meet all of the search criteria are  found  However  if you use the same field to set multiple criteria  items that meet one criterion within that field are found     To change the default search for a folder    Each folder type in Today has a default search category  For example  when the Clients folder  is searched  the default key it uses is by Name  This can be changed     1     2   3   4    Click the Customize folder    Locate the selection Default Find Now    Choose the folder to change    Click the Shows field and select the category for the default search     The Short Cut Buttons    Just above the navigation bar  you ll see buttons that take you quickly to the Tasks  Schedule  or Administration folders  the Customization page  the support website  from the Today home  page only   or the Today Help system     22 e Getting Started Today    The Today Folders  Using the buttons at the top of the page  you can view any of the following folders     e Home Page   e Project Workspace  e Performance Metrics  e Our Clients   e Our Contacts   e Contact Companies  e     Staff Members   e Meeting Room   e File Room   e Knowledge Center  e Training Center    Project   Performance Our Our Staff Meeting  File   Knowledge   Training  Workspace Metrics Clients  Contacts  Members  Room   Room Center Center          vaze    Information in these folders is presented at the group level  Each folder displays unique  information and synchronizes with Time differently     The Fil
13.  ka k cak 42  Printed User                    a            HEME D10 9H00                   42  Resources on the website           E keke keke kek   ke      ke kek 42  Getting Technical Support    LEE Eker keke      42     T1       XX 1   yaka n   ka wa wa kaka aa ka ay a ka ka ku Wa kra ka a l   a ara kl wa Ku na Wl nee a ar   Wl aa a ra kd ara dar rk a ara Ku kra    ar         ara          43    e3       Introduction  Today is an optional add in for Microsoft Outlook     Today is a series of Microsoft Outlook and Exchange forms  HTML pages and objects integrating  seamlessly with products so that you can keep information in just one place  Using Today  you  can take advantage of the tools available in both Time and Microsoft Outlook     A lot of needless duplication exists when you have to keep client contact information in several  software packages such as accounting  contact management  and email  to name a few   Updating addresses or phone numbers in one means launching all the applications to update  them  using time and inviting mistakes  It may take a few months to catch a mistake at which time  you cannot remember which entry is the most current     The idea is that you have everything linked into Today where you can plan  schedule  update  contact information  access reference information  and jump to your Time files to work directly   Using Today allows you to do your time and billing in Time and coordinate required tasks and  meetings with Outlook  using one set o
14.  may be registered in certain  jurisdictions     Printed and bound in Canada     Today    Today    Contents    Before YOU Start s     is kk lk                                                                                                                                  ii  GOING Stale                                    4  Intro                     A      ku Bak   WEKE a a D  V ka ru      a SR au    s  k Ka ea 4  Minimum requirements                                      4                1                                                                  4  Installing Today                                    ERE KE Ke ERA REK ERE E S  K EKA Ea BKR   KEKE G   5  Starting and Exiting Today              keke reke kek ek   kk        5  Troubleshooting  The Today button in Outlook                  ELL    6  Setting Up Today in                                                          7  NG W E EEEE his ios  ask ae ddarastiasises                        7  Upgrading from a previous Version          LLL Erkek kk kek kek keke K   7  Are you using Today in public or personal folders of Outlook                       7  1  Setting up forms in Today               eee                   9  2  Copying contacts already in Outlook                                                          11  3  Preparing the Time                                 12  4  Synchronization sse eS Risen Sige E N ee 12  Options available when synchronizing from Today to Time                          14  Troubleshooting S
15.  s folder  Destination folder   Again  ensure that you select the top level folder    3  Click Convert  Today sets the properties of the folders and subfolders and copy the data from the old to the new  version    4  When the process is finished  you ll be asked to delete the old version  Answer  No   This leaves the old version  data in Outlook for review  When you are sure that the data has been converted properly  you can delete the  previous Today folder    5  Runa synchronization from Time to Today  If any new fields have been added to records in Time  they will be  set up in Today and any data in them copied to Today    6  Click Close     e    e Do not try to copy the forms manually from the previous version to the new version of Today  They will not function correctly  and will overwrite the ones set up during the conversion process     Warning    e    e  f you decide to keep the old forms  they cannot be synchronized to the latest release of Time     Note    Have you already installed a version of Today 2013     If an earlier version  e g   a beta version  of Today 2013 is already installed on your computer   you need to perform the following steps to prevent getting error messages when setting up forms  in the newly released version     1  Before installing a newly released version  remove the prior version  e g   beta version  of Today 2013 using the  Add Remove Programs function found in the Windows Control Panel    2  Delete the previous Today folder from Outlook 
16.  the Address field is pointing to the correct location for publishing webpages from  Today  This is the folder you selected during setup in the Web Page Destination field     2  Copying contacts already in Outlook  OPTIONAL     a  Copying Your Contacts    When there are existing client contacts in the Outlook contact folders  they can be copied to  the Outlook Client folder that was created while setting up forms  Once copied  these client  contacts can be synchronized to Time     Copying must be done using the Today dialog Copy Contacts tab  Copying and pasting within  the Outlook explorer does not copy the forms correctly     To copy Outlook contacts to the Today Clients folder     1   2   3   4     5     From Today dialog click the Copy Contacts tab    Click the browse button to select the Outlook contact folder you are copying from    Click the browse button to select the Today Client folder to which you are copying contacts  that is  the Clients  folder under Today     Click Copy to start processing    You will get a dialog telling you to make some modifications to the contacts just copied  See step b below     Close the Today dialog     To copy Outlook contacts to the Today Contacts folder     PN    5     From Today dialog click the Copy Contacts tab    Click the browse button to select the Outlook contact folder you are copying from    Selet the Contact folder under Today    Click Copy to start processing    You will get a dialog telling you to make some modifications 
17.  the Outlook defaults do not match what is needed with Time     The procedure is the same whether you are setting up Today for the first time or upgrading from  a previous version     New user    The following is an overview of the steps a new user completes to set up the Today file     1  Open Today 2013   2  Select the program folder where the Time 2013 program is installed   3  Click the Today Setup tab  and complete the following   a  Enter a title for your Today 2013 folder   b  Inthe Today folder destination field  enter the path to the folder  This can be the same path as used in  the previous version   You can also browse to select the location of the folder or to set up a new folder  If you create a new  folder  then Today is set up in a subfolder of that folder            the Web Page Destination field  enter the full path or browse to the directory where Today can store  web pages  By default the folder should be in your new Time 2013 program directory   If you are using Today in public folders  enter the file server path that is shared by all staff   Refer to the topic Public Folder Setup   gt  File locations for more information   d  Click Setup   4  If applicable  copy contacts already in Outlook to Today   a  Copy Contacts to the Clients folder or Contacts folder in Today   b  For each of these contacts  enable synchronization  Note  If you copy an Outlook contact to a client form in Today  you need to enter a client ID     If you are synchronizing the data wit
18.  the default selection the following steps must be  taken      Outlook 2003   1 From the Tools menu select Options  2      the Preferences tab  click Contact options     3 In the Contact options dialog  select Company from the  listing for Default  File As  order    Outlook 2010   1  From the File tab select Options   2  Select the Contacts option   3  Under Names and filing  select Company from the Default     File As    order drop down     The names of these fields can be selected and changed  using the look up buttons     No     Yes  To the fields in  Address tab        Address    Mailing address  Use the look up button to set the  location of the address  Click the check box below to set  an address as the default     Yes  To the fields in  Address tab                       Today          Email Email address  You can store up to three different email   Yes  To the field in  addresses per client  The book button at right lets you Address tab   select from your Outlook address book as well    Web page address Web page address of the company Yes  To the field in   Address tab    Notes area Enter any additional information as needed  No    Contacts Click to select one or more people in your contacts list No   who are associated with this client    Categories Click to select one or more categories to which this client   No     belongs     Getting Started     25       Time tab    This tab displays the fields that are Time  specific  Detailed information about each field is  ava
19.  the dialog opens  click the  Rights tab  The help topic for the Rights tab has links to explanations of all of the protection rights     Today Getting Started     15    4  Ensure that you have completed all the instructions for Customizing Today     Permissions for public folders    In order to synchronize Today with Time  a user must have full rights to all Today folders on  the public server  including subfolders  Even if a user is synchronizing only client information   he or she must have full permissions to the staff  projects  schedule and all other folders in  Today     Giving rights to a user to modify a root folder level may not automatically grant permissions to  its subfolders  Make sure that the user has full rights to each subfolder     Updating Microsoft Outlook and permissions    Following installation of any update to Microsoft Outlook  check the public folder permissions   During the upgrade of Outlook  the update may override previously set permissions     Avoiding obstacles when synchronizing    e If you update records in either Time or Microsoft Outlook  you must synchronize again to get the updates into the  other software  After you have done the initial synchronization to port your Time data and folders over to Outlook   make it a habit to pick one of the packages where you do all updates and then synchronize regularly to the other   e It is advised that only the supervisor should have rights to carry out a global synchronization on all the data    Eac
20. 010  Click the    Show    drop down list to view Contacts  Emails   Journals  Notes  Upcoming Tasks Appointments     New items for this staff must be set up in the similarly named Today folder   Files  Knowledge  Meeting   Performance  Metrics  Schedule  Tasks  or    Training      The Team Tasks folder lets you post  to do  items at the group level and read items posted by  others  This does not synchronize with personal tasks     Enter data about work to be done on clients    records such as budgeting time and inputting  invoices  The task may be assigned to a staff member and or linked to a contact as applicable     Currently the Tasks folder does not synchronize with Time  It is introduced for your use in MS  Outlook to help you organize work needed on clients     staff and contacts    records     On the Tasks home page  you will see the summary listing of all the team tasks posted     In addition to the standard folder views  the following views are available in the Tasks folder     e Tasks grouped by   Group together all tasks that are assigned to the same area  client  project  staff  or type     or category     e Active tasks  View only those tasks which are currently in progress   e Completed tasks  View only those tasks which are marked as complete   e Overdue tasks  View only those tasks which are currently overdue     When you double click  you will open the TimeTask dialog     Today    Getting Started     37       Task and Details tabs   The fields here are identi
21. 6    31    20    31  32  32    32    metrics folder  Today  32  Microsoft Outlook 4  13  38  modification dates in Outlook and Today 14  modifying  items in Today 19  N  navigation 20  Today 19 21  O  options folder in Today 40  Outlook 8      preferences  setting in Today 22  projects  assign to staff members or client contacts 34  projects  find staff members or client contacts assigned  to 34  projects and sub projects  folder  Today  33  protection 12  public folders 8  quitting See exiting  R  records  finding in Today 20  requirements  Today 4    S    schedule folder    adding an event 35   introduction 35   requesting a meeting 36   views 35  search   clear 21  security 12  setting copying contacts 11  setting up   forms 4 8   forms in Today 9   Today 4  8  short cut buttons 21  shortcuts   setting for Today 22  staff list   folder  Today  36    staff members or client contacts    44 e Index    find those associated with a project 34  starting    Today 5  synchronization 12  activating from Time 12  activating from today 13  specific files 15  T  tasks  filtering tasks shown in Today 22  tasks folder  Today  38  39  Today 8  customizing 22  finding items 20  forms 9  home page 11  18  installation 5  public folder setup 8  rights 8  searching records in 21  set up 9  setting defaults 22  setting up 7  starting and exiting 5  training folder  Today  39    troubleshooting  information in the Microsoft knowledge base16    Today 17  web pages not found 18  V  view  customi
22. CASEWARE   TODAY  VERSION 2013    USER GUIDE       Copyright and Trademark Notices    Copyright  2013 CaseWare International Inc      CWI      All Rights Reserved  Use  duplication  or  disclosure by the United States Government is subject to the restrictions set forth in DFARS  252 227 7013    1  ii  and FAR 52 227 19 Notice to U S  Government End Users  This publication  and the related computer software was developed exclusively at private expense and for the  purposes of U S  acquisition regulations the related computer software is    commercial computer  software    subject to limited utilization     Restricted Rights         This publication may only be copied and otherwise used as permitted in the applicable license  agreement and  subject to the express terms of such license  use of this publication is subject to  the following terms and conditions     All copyright and other proprietary notices must be retained on every copy made     CWI has not conferred by implication  estoppel or otherwise any license or right under any patent   trademark or copyright of CWI or of any third party     This publication is provided    as is    without warranty or condition of any kind  either expressed or  implied  including  but not limited to  the implied warranties of merchantability  fitness for a  particular purpose  or non infringement     This and related publications may include technical inaccuracies or typographical errors  Changes  are periodically made to CWI publications
23. Do you want to create    new contact   appears   e  f modifying the  Company name  field of contact companies  then the message  Do you want to create a new contact  company   appears     General tab    Based on the Microsoft standard form for contacts  this tab provides general information  regarding the contact or contact company  For more information on the features available   refer to the MS Outlook Help                          Synchronizes with Time Contacts   Field Description dialog   Full name Full name of the person to contact Yes  This name synchronizes with the  Contact Full Name    Job Title Job Title of the person to contact  Yes  This name synchronizes with the  Title field    Company Company Name Yes  This name synchronizes to  Contact name       Today Getting Started     27       Field    Description    Synchronizes with Time Contacts  dialog       File As    You have the option display the  record on the Contacts home page  in one of several ways  Click the  look up button for a selection of  formats    To set the default selection the   following steps must be taken     Outlook 2003    1 From Tools menu select Options   2 In Preferences tab  click Contact  options    3 In Contact options dialog  select  Company from the listing for  Default  File As  order     Outlook 2010    1  From the File tab select Options    2  Select the Contacts option    3  Under Names and filing  select   Company from the Default    File  As    order drop down     No        Busin
24. ab of the Time client dialog   Billing info This dialog is identical to the Billing info   Yes  To the identically named fields   tab of the Time client dialog   Tax info This dialog is identical to the Tax info Yes  To the identically named fields   tab of the Time client dialog   Other info This dialog is identical to the Other info   Yes  To the identically named fields   tab of the Time client dialog   Memo To be used for entering additional info Yes  To the Memo tab   Custom tab Provides extra information regarding the client  Entries made here can be  used to filter items on the home page or to enable advanced searching by  Time fields   Details tab This tab is a Microsoft Outlook tab  Enter data and settings needed to carry  out Outlook functions such as scheduling and emailing   Activities tab  Outlook 2003  Click the  Show  drop down list to view files  knowledge    26     Getting Started    articles  meeting  discussion  items  performance metrics  scheduled events   tasks  or training materials associated with this staff      Outlook 2010  Click the    Show    drop down list to view Contacts  Emails   Journals  Notes  Upcoming Tasks Appointments     New items for this staff must be set up in the similarly named Today folder   Files  Knowledge  Meeting   Performance  Metrics  Schedule  Tasks  or    Training      Today          Contacts Folder and Contact Companies Folder    The Contacts folder displays contact information for people who are important to your clients
25. access the Today folder    Double click the SETUP EXE file  This starts the installation    Follow the instructions on the screen    When you reach the Setup Type window  select the setup type you prefer  If you select                    e With synchronization  the program is installed with all available options  This is recommended for users using personal  folders or users using public folders who perform synchronization    e Without synchronization  the program is installed with the minimum required options only  This is recommended for users  using public folders who will NOT perform synchronization     After you install Today refer to any existing README files for information on last minute changes  and environment settings  To do this  double click the README icon in the program group from  which you installed Today     Troubleshooting  Did you encounter problems     e          sure that you have write privileges      the directories specified for the installation and  e Make sure that there is enough free disk space on the hard drive     Starting and Exiting Today    To start Today  There are three ways to start up Today     1  On the Windows desktop  click the Today icon   2  In Microsoft Outlook  click the Today button     Outlook 2003   Located near the top of your screen     Outlook 2010   Located in the Add Ins tab on the Outlook ribbon   3  InTime  click the Tools menu and select Today Sync     To exit Today    e From Microsoft Outlook  click the File menu and se
26. aven t read or marked as read yet     When you double click a file in the list  you will open the Knowledge dialog     Message tab    30     Getting Started Today    Enter the reference material  attach associated files and include any identifying information  and comments about the material here   Details tab  Optional     Select Time related information about the reference material  Selections made here can be  used to filter items on the home page or to enable advanced searching by Time fields     Meeting Folder    The Meeting folder lets you post messages for the team and read messages posted by others   The messages are organized in groups called conversations     On the Meeting home page  you will see the summary listing of all the conversations posted     In addition to the standard folder views  the following views are available in the Meeting folder     e Grouped by client  Group together all messages belonging to the same client    e Grouped by project  Group together all messages belonging to the same project    e Grouped by contact  Group together all messages belonging to the same contact    e Grouped by staff  Group together all messages belonging to the same staff member    e Grouped by conversation  Group together all messages belonging to the same conversation thread   e Grouped by sender  Group together all messages written by the same person    e Unread items  View only those messages you haven t read or marked as read yet     When you double click a meetin
27. cal to the MS Outlook Task dialog  More information about these tabs  can be found in the MS Outlook help system    Time tab  Optional     Select Time related information about the task  Selections made here can be used to connect  the task to a specific client  project  client contact or staff member  Any tasks thus assigned will  appear on the Activities tab of the associated client  contact  project or staff record  in Today  only     You can also use the selections to filter items on the home page or to enable advanced  searching by Time fields     Viewing tasks in the Activities tab of the applicable Client  Contact or Staff folder  When installing Today  you must do some basic setup to interact each folder with the activities  list     e    e Use this technique to add schedules  meeting or any other folder group to the activities tab   e You can drag and drop reports from the Document Manager in Time to the Tasks and Activities lists in Outlook to help set up  your to do list     Tips    1  Click the right mouse button on the Clients  Contacts or Staff folder icon and select Properties    Click the Activities tab    3  Select an item in the Folder groups window and click Modify   OR  Click the New button    4  Find the Task folder in which you are storing your Today task information and check the box    5  Click OK to accept the choice    6  If making a new folder  click OK in the Properties dialog to accept  New folder group  in the default view for the  Activities tab
28. ccurs depending on the program you are  http   support microsoft com support kb articles Q21 7   running  7 24 asp     Microsoft Word   This program has performed an illegal  operation and is shut down    If you click Details  an error message similar to  the following appears    Winword caused an invalid page fault    When you click Close  the program shuts down   Microsoft Excel   Can t quit at this time    When you click OK  the program shuts down        Outlook provides a new feature that allows you   OL2000  How to Mail Merge Using Contacts   to do a mail merge with your contact list from  http   support microsoft com support kb articles Q1 92   within Outlook  In previous versions of Outlook   2 58 asp    a mail merge was done in Microsoft Word           6 36 asp     When you use the Microsoft Outlook Address WD2000  Field Differences Between Outlook and    Book as a data source for a mail merge in Word Mail Merge   Microsoft Word  the Outlook Contact records  http   support microsoft com support kb articles Q197   are converted into a file named 7 16 asp        virtual_file_    olk     Some Outlook fields are not available in this file  and some field names are a bit different from  what they are in Outlook  This article describes  the Outlook fields available to Word Mail Merge  and lists those that are not available     Resources and answers to commonly asked OL2000  Questions About Custom Forms and the  questions about creating custom solutions with   Outlook Soluti
29. chronization    Activating the synchronization from Time    In order to be able to synchronize between Time and MS Outlook  first you must follow the  instructions under  Setting up Today       12     Getting Started Today    1  Open the Synchronization dialog by clicking Tools    Today Sync   You will go directly to the Today Synchronization tab of the Today dialog          Today       Today Synchronization   Copy Contacts   Today Setup   Convert Form        Today    gt  Time     Time    gt Today    Time data file  C  Program Files   lt 86  CaseWare Time 2013 Data Ctdemo      Browse          Outlook folder    Browse       TAT ee                      2  Select the direction of synchronization   From Time to Today OR  From Today to Time     Note    e Usually your first synchronization is from Time to Today  We recommend that subsequent synchronizations be carried out  from Today to Time     w    Select the Time data file from or to which you are going to synchronize  Click the browse button to navigate to  the data file and select the file  lt filename gt  ar     Note    e Synchronization will not be successful if there are spaces or invalid characters      the Time data file name  See the topic  Troubleshooting Synchronization later in this chapter     4  Select the Outlook folder where you are keeping your information from Time  Usually this is called Today and it is  located either in your Public or Personal folders  Click the browse button to find it and then click OK    5
30. contact person Yes           28 e Getting Started    Today                                     Synchronizes with Time Contacts   Field Description dialog  Full Name This field is automatically generated by Yes   the four preceding Name fields  Last  Pre    First and Post Names    Company The associated Contact Company  Yes  Email Email address of the contact person Yes   Client no  ID s  of the Client s  to which the Contact   Yes    belongs  a contact may belong to more   than one client  Click the button to select   more clients   Client names Full name s  of the client s  selected in Yes    the Client No  field   Details tab These tabs are Microsoft Outlook tabs  Enter data and settings needed to  Certificates tab carry out Outlook functions such as scheduling and emailing   Address Phone tab This tab defines contact and addressing information for the contact person     Client Group tab    Other Info tab  Memos tab  Activities tab    ID s  of the Client s  to which the Contact belongs  A contact person may    belong to more than one client     Alternate Codes and Dates used to identify and group contact people   Descriptions or notes about the contact person     Outlook 2003  Click the  Show  drop down list to view files  knowledge  articles  meeting  discussion  items  performance metrics  scheduled events   tasks  or training materials associated with this staff      Outlook 2010  Click the    Show    drop down list to view Contacts  Emails   Journals  Notes  Upcoming Ta
31. date Time  Today cannot be installed until the update is done     4     Getting Started Today    Note    e Exchange server is required only if synchronization is being done to or from the Outlook public folders that are stored on a  server    e Install Today 2013 in a different directory than the one used for the previous version of Today    e Ensure that you have Internet Explorer version 5 0 or higher and a connection to the internet in order to publish web pages  properly  Today works inside MS Outlook if Internet Explorer is embedded  In Outlook the only browser that can be    embedded is Internet Explorer   e            will not operate with versions of Outlook prior to version 2003     Installing Today    MS Outlook must be closed  Please make sure no other programs are running before you install  Today  Disable any virus checking software until you have finished the installation  Most virus   checking software interferes with the copying process done by the installation program     The Today program has to be installed on each workstation that will be accessing the Today  folders  When installed  all the components to run the program will be available on that  workstation     Installing Today is a simple process  The installation program sets up all the necessary files   program groups  and icons needed     Note    e During installation please read each window carefully before continuing     To install from CD    Insert the CD into your CD ROM drive    Use Explorer to 
32. e Outlook dialog displaying the selected form  click the Developer tab    Select Publish   Publish Form As     5  Inthe  Look in  field  select  Organizational Forms Library   the first selection in the list     9    Locate and highlight the form that had the problems  e g    TimeTask      7  Inthe  Form name  field  change the name  One suggestion is to add the version number to the end of the  name  e g    TimeTask2013    The format of the name has to be Today   FolderName    Version      8  Make sure there is a name in the  Display name  and that it contains no version number  e g  TimeTask  lf you  need to re enter it  use the name noted down in step 1    9  Click  Publish  button to publish the form     18     Getting Started Today    Troubleshooting form setup  If you are not able to see Today web pages  When you click a Today folder and nothing shows up in the window  please do the following     1  Right click the folder   2  Select properties and then click the Home Page tab   3  Make sure  Show home page by default for this folder  is checked     Today2013 Properties        General   Home Page   AutoArchive            file    C  Program Files  x86  CaseWare Today 2013 HTML Files     Browse         Restore Defaults                   x    cme               If you get an error message saying the web page could not be found    Symptom  The following error message is received   The web page could not be found  This error could have been caused by a bad or  misspelled URL 
33. e Time 2013  or  C  Program Files  x86  CaseWare Time 2013    3  Click OK   4  From within the Today dialog  do the following   a  Click the Today Setup tab   Refer to the following illustration for steps 4 b  c and d   LS i     x  Today Setup   Today Synchronization   Convert Fom   Copy Contacts      Enter the title of your Today    Click  Browse  to select the folder where you want the  Today  sub folder to be created  in Outlook  Synchronization will be to from this sub folder  You must already have  permission to create a folder in the folder you select        Today folder destination         rrr Browse       Enter the location where you want to publish your Today Web pages  This location  should be empty and you must have permission to create files there     Web page destination    d Browse          Close Help       b  Enter the title of your Today in the first field  You may change this as desired  Note that if you are  updating from a previous version of Today  it cannot have the same name as the previous version s  folder        In the Today folder destination field enter   Public Folders      Personal Folders  or   Mailbox   which  ever is applicable    You can browse to select the location of the folder or to set up a new folder   The MS Outlook Select Folder  dialog appears   If you create a new folder  then Today is in a subfolder of that folder    Note  Forms may not be set up directly in Microsoft Outlook s special folders  Inbox  Outbox  Drafts   Calendar  Jour
34. e is basically the same as for Public Folder setup using a local location for  storing web pages     When Today is used only in personal folders  the sections covering exchange server rights  file  locations  and verifying the home page path are not applicable     8     Getting Started Today    1  Setting up forms in Today    In order to be able to synchronize between Time and Outlook  it is necessary to create new  folders in Microsoft Outlook to store your information from Time  The Setup function in Today  creates the necessary folders and forms for you depending upon what s in Time  You do not have  to worry about creating your own Outlook forms     Note   setting up forms when upgrading from a previous version    The new version s forms must be set up in a different Outlook folder from the previous version s  forms  Having them in different folders allows Today to detect the forms set up in the previous  version automatically for conversion  Refer to the section  Updating from a previous version of  Today        Setting up the forms in your folders    After installation of Today a  Today   button is added to the Outlook toolbar automatically     1  Click the Today button   If the Today button does not appear or fails to work  see the troubleshooter titled   Troubleshooting the Today button     2  Click the Browse button to locate and select the Time program folder  After you click OK its name is entered in  the field provided and has the format   C  Program Files CaseWar
35. e person leading the Yes   project    Default Project Check box flagging that this is the Yes   default project for a client    Contact The Contact Name Yes    Staff no  Identification number of the staff member    to whom the Project is assigned  Click   the button to select other staff members   Full name s  of the staff member s  Yes   selected in the Staff no  field        Attachment and    Store any files and related information                            description for the project here    Notes area Enter any additional information as No   needed    Contacts Click the button to select one or more No   people in your contacts list who are  associated with this client    Categories Click the button to select one or more No   categories to which this client belongs    Details tab    Provides extra information regarding the project  Entries made here can be used to filter items  on the home page or to enable advanced searching by Time fields        Field    Synchronizes with Time Project  Description dialog in the Client setup       Contract amount    The amount of any contracted amount Yes   for the project        WIP limit    The Work In Process limit for the project    Yes        Budget hours    Budget total hours calculated Yes   automatically from detailed entries in the  Project and Sub project dialogs of Time        Budget amount    Total of amounts budgeted calculated Yes   automatically from detailed entries in the  Project and Sub project dialogs of Time         
36. e to view and access the forms in the public folders according to rights they  are granted on the Exchange Server  The minimum  right  needed on the Exchange server to  be allowed to synchronize between Time and Today is the ability to  write  create items       To check your administrative rights    Right click the public folder where you want to set up Today  Click properties and check the  permission tab  If you don t have the necessary rights  ask your Exchange Administrator     If you don   t see the permission tab  ask your Exchange Administrator     File locations    Today builds on both the storage features of Exchange Server and a Web interface  so the  administrator must specify two locations for Today files                       In Field Enter   Today folder A Microsoft Exchange Server public folder  This is where you will store your data   destination using Outlook    Web Page A file server that is shared by users  Because Today forms are Web pages  they   Destination need to be stored on a file server so that all users can see the web interface  digital  dashboard   The shared file server is where the Home Pages folder must be        Personal Folder setup    Forms in personal folders can be accessed and viewed only by the owner of the folders  Often  the partners maintain their own client records separately from those of the firm  In that case  each  partner should set up Today in his personal folder and synchronize those records separately     The setup procedur
37. erly or annual reports  and special bulletins   This is used on the Other Info tab of Client records     Systems Not available    Task types Double click from the home page listing to enter the codes and descriptions  for different types of tasks performed     Today Getting Started   39    Training types Double click from the home page listing to enter the codes and descriptions  for different types of training provided     Updating from a previous version of Today  Se    e There is no upgrade procedure from Today 2011 to 2013  The setup procedure is the same as setting up Today for the first  time when you are upgrading from a previous version  You need to convert your Time 2011 files to Time 2013  and then  synchronize data from Time 2013 to Today 2013     Note    To update from the previous version  first you must set up a new folder with a name that is  unique from the previous version and follow the procedure above to set up the folder structure  needed in the latest version of Today  Do not use the previous version s folder     Today detects forms created in the previous version during the form setup process and asks you  to confirm that you want to copy and convert the data in the old forms to the new forms  You  should click OK and complete the following steps         Inthe form conversion dialog  browse to select the previous version s Today folder  Source folder   Ensure that  you select the top level folder and not a subfolder    2  Browse to select the new version
38. es  Knowledge  Metrics  and Training folders are provided to let you post information for  your team  These folders do not synchronize with Time but they are very useful     Folders can use Outlook Forms to store additional information related to contacts  contact  companies  clients and staff members  Certain fields within these forms can be synchronized with  their respective fields in Time  Each form uses a tabbing view to display categories of  information  Your view of Today commands is different for different versions of Outlook      Outlook 2010 View     TodayClient Insert Format Text Review Developer  exes OOo  Se we OA         Save  amp  Delete Save  amp  Forward OneNote Time Custom Details E mail Meeting More Address Check Business Picture Categ  Close                                  z  i    Actions Show Communicate Names Options             The Today Home Page Folder    The Today home page gives you a quick overview of the contents entered in MS Outlook and  their status  It shows the number of unread items in each folder  It also displays news about your  company and links to additional information     The Home Page is your starting point  Log in to it and get a quick view of your calendar  tasks to  do  upcoming events and company news  It s organized into areas frequently used but you can  arrange it as you want  To do so  click the  Customize     page  Settings for the News area can be  changed in the  Administration  folder     Finally  you can hide or show t
39. ess  Home   Business Fax  Mobile    and changed from the list     Name of these fields can be selected    Yes  To the fields in Address tab                          Only  Categories       belongs     more categories to which this client       Address Contact s mailing address Yes  To the fields in Address tab   Email Email address of the Contact Yes  To the field in Address tab   Web page address Web page address of the contact Yes  To the field in Address tab   Notes area Enter any additional information as No    needed    Contact Companies Click the button to select one or No   Only  Contacts more people in your contacts list   who are associated with this client    Contact Companies Click the button to select one or No           Time tab    This tab displays the fields that are Time specific  Detailed information about each field is  available in the Time Help system                                   Synchronizes with Time Contacts  Field Description dialog  Last Name Surname of the contact person Yes   Pre Name Personal title of the contact person  e g    Yes   Mr   Mrs   Ms   etc    The pre name  accepts a maximum of 15 characters   Type Type code of the Contact  Yes   Example  LAW  for lawyer of the client   Click the button to select another type   You can set up Contact types from the  Administration    Options folder   First Name First name of the contact person Yes   Post Name Post name for the contact person  e g  Yes   C A   Ph D    Title Title or position of the 
40. f client contact information synchronized between the two  packages at regular intervals     Minimum requirements    In order to customize Today  including the setting up of forms and synchronization with Time you  must ensure that Outlook  Time and Today have been installed before continuing     e Microsoft Outlook version 2003 or higher    e          version 2013  and   e Internet Explorer version 8 0 or higher and a connection to the internet in order to publish to web pages properly   They do not publish properly using another browser such as Netscape     e    e        Exchange server is required only if synchronization is being done to or from the Outlook public folders that are stored on  a server    e Today does not operate with versions of Outlook prior to version 2003    e According to Microsoft  activeX controls and add in  COM  DLLs that are written for 32 bit Office do not work in a 64 bit  process    Note    Order of installation    Using Today to set up forms and synchronize Time with Microsoft Outlook requires that all three  applications be installed on your computer  You must install the components in the following  order              New Users Existing Users  Microsoft Outlook 2003 or higher  Time 2013   Time 2013  Today 2013   Today 2013              When installing Today  version numbers of the two products are checked  If you have installed an  earlier version of Time that does not correspond to Today s version  a warning is displayed to  notify you to up
41. for the user to access the  forms properly    e In addition  if you have more than one user profile in Outlook or if more than one person uses the same computer to access  Today  then you need to ensure proper permissions are set up for each user profile to allow access to Today both locally and  over a network    e You can change the name of the Main Folder  Today  but you should not change the names of the subfolders that were  created automatically  Any changes to the names may result in unsuccessful synchronization    e  f you want to have the Today folders in both your Personal and Public folders you should set up the forms in both folders by  following the above procedures each time     Notes    10     Getting Started Today    e    Related Topic    e With the forms configured  you can set each      to interact with a tasks list  schedule  meetings list  knowledge base or files   Please refer to  Viewing tasks in the Activities tab of the applicable Client  Contact or Staff folder  for more information     After setting up the forms  the following should be done     1   2     Verify the home page path in each form   Ensure each user can see the Today Home Page     Verifying the home page path in each form    1   2     In Outlook  open the public folder  The forms are set up under the folder Today that you created   For each Today folder in the public folder   a  Right click the folder or form   b  Select Properties and click the Home Page tab   c  Verify that the path in
42. g in the list  you will open the Meeting dialog     Message tab  Enter the message and include any identifying information and comments about it here     Details tab  Optional     Select Time related information about the message  Selections made here can be used to filter  items on the home page or to enable advanced searching by Time fields     Start a new conversation thread    Click New Post    In the Subject box  type the name of the new thread   In the message body  type the message    Click Post        GER U M   SE    Reply to a message in a conversation    Select the message to which you want to reply    Click Post Reply    The Subject box should be filled in automatically  It is best not to change the subject   In the message body  type your reply  Quote from the original message as needed   Click Post     Dl eS    Send mail to the author of a message    Select the message to which you want to reply   Click Reply to Sender   In the message body  type the message of your reply  quoting from the sender s message as needed      Click Send     Pw Nee    Mark all messages as read    1  Click Mark All as Read   Tip You can mark any message as read or unread  To do so  right click the message  and then click Mark as    Read or Mark as Unread on the shortcut menu     Today Getting Started     31    Metrics folder    The Metrics folder displays the metrics  performance indicators  used by your firm  Corporations  use many measures to track performance  especially for lead ind
43. h partner should be given rights to update only the clients assigned to her or him  Synchronization rights  may be assigned separately for synchronizing data from Today to Time and from Time to Today  No other  users should be granted synchronization rights in order to protect the integrity of the data and ensure that the  method of updating is uniform  Rights can be set up in Time in the Tools   Protection   Protection Setup   Under Available groups  select a group and click the Properties button  When the dialog opens  click the Rights  tab    e Review the topic Troubleshooting the Today button     When synchronizing from Time to Today or from Today to Time  the synchronization process    e Always check the  last modified date  of the records   e Compares the  last modified date  of the record in the Time database versus the  last modified date  of the same  record in the Today form  The record with the later  modified  date overwrites the old one     The following changes should be done in Time and then synchronized to Today    Modifying records in some areas of Time can have a many step or complicated process that  can affect several areas of Time  Some of the areas affected do not synchronize to Today   Therefore  please carry out the following changes in Time only and then do a synchronization  from Time to Today     e Assignment of staff  partners and managers to clients    e Assignment of partners and managers to staff    e Change of Client or Staff numbers  In partic
44. h records in Time     1  Prepare the Time data file   a  Set up protection in Time 2013   b  Ensure that the Time file is not compressed   2  Synchronize the data from Time into Outlook for the first time  In Time 2013  use the command Tools   gt Today  Sync     Each of these steps is detailed later in this section     Upgrading from a previous version    e    e     There is no upgrade procedure from Today 2011 to 2013  The setup procedure is the same as setting up Today for the first  time when you are upgrading from a previous version  You need to convert your Time 2011 files to Time 2013  and then  synchronize data from Time 2013 to Today 2013     Note    Set up the forms to display the Time data under a newly titled folder   Convert the forms from the previous version to the new version   Delete the old forms    Synchronize data from Time to Today     AUNE    Refer to the detailed instruction in the section  Updating from a previous version of Today      e7    e     Synchronization will not be successful if there are spaces or invalid characters      the Time data file name  See the topic  Troubleshooting Synchronization later in this chapter     Note    Are you using Today in public or personal folders of Outlook     Whether to install Today to the public folders or personal folders in Outlook depends upon how  you and your firm manage your client database s      Today Getting Started     7    e  f you share your client database and you want to manage it centrally  put i
45. he Options button    Check the Set Synchronization box to activate the timing option    In the  Synchronize Clients  section  select the date and time from which you would like to do the  synchronization     Note    e   Remember that if this is the first time you are synchronizing from Today to Time  the default is the current date and time as  you must synchronize all records  You must change this date to the date you last modified your clients  records     Refer to the  Last synchronization date and time  field and the modification dates in the Clients  folder to set the new From date and time     Troubleshooting Synchronization    1     First check the synchronization log for any errors or items that were omitted from the synchronization process   Look for the log file in your documents and settings folder  The path is   C  Documents and settings username  Application Data Today log    A new file is saved each time that you synchronize  The file is named with the format yyyymmdd___ log and can  be opened and printed with Notepad    If Today is set up in public folders  check the user s permissions for those folders and subfolders on the server   Read Permissions for public folders    Synchronization cannot occur if the user does not have full rights in Time to set up records and runa  synchronization  To check the user s rights  launch Time and click Tools   Protection   Protection Setup and  then under Available groups  select a group and click the Properties button  When
46. he contents of each area by clicking the button at the right end of  each title bar     Customize Folder    Use this folder to choose the information presented on the Today home page and the format of  that information     You can    e Set Today to be the page you see when you launch MS Outlook   e Choose folders to be expanded when you launch Outlook     Today Getting Started     23    e Select the number of days to be shown in your Today schedule and select which calendar in Outlook to use when the  My  Calendar  link is clicked in Today    Filter the tasks shown on the home page    Set the default layout to see when you click a Today folder    Set the default category to search in each folder type    Include Today in your Favorites  and   Add Today to your shortcuts bar     Be sure to click  Save Changes  at the top right corner of the Customize page to apply any  selections made     Clients Folder  The Clients folder displays information for your company s clients     On the Clients home page  you will see the summary listing of all the clients in the database     In addition to the standard folder views  the following views are available in the Clients folder     e Phone List  List clients along with their phone numbers and other basic information    e Address cards  View basic information about clients in an address card format    e Detailed address cards  View detailed information about clients in an address card format    e Client groups  Group together clients that a
47. home page  you will see the summary listing of all the staff members in the  database     In addition to the standard folder views  the following views are available in the Staff folder     e Phone List  List staff along with their phone numbers and other basic information    e Address cards  View basic information about staff members in an address card format   e Detailed address cards  View detailed information about staff in an address card format   e Staff grouped by position  Group together staff that belong to the same position    e Staff grouped by follow up flag  Group together staff that are flagged for follow up     When you double click a staff record  you will open a dialog that looks very much like the Staff  dialog in Time  including tabs dividing the staff information into categories     Today Getting Started     35    General tab    Based on the Microsoft standard form for contacts  this tab provides general information  regarding the staff member  For more information on the features available  refer to the MS  Outlook Help     Synchronizes with Time Staff dialog  Field Description  Full name Full name of the staff Yes  First and last names are  synchronized    Company Company name No    File As You have the option display the No    record on the Staff home page in  one of several ways  Click the look   up button for a selection of formats     To set the default selection the  following steps must be taken      Outlook 2003     1 From Tools menu select Option
48. icators  Here you can post  information about those used in your firm     On the Metrics home page  you will see the summary listing of all the performance indicators     In addition to the standard folder views  the following views are available in the Metrics folder     e Metrics grouped by client  Group together all metrics assigned to the same client   e Metrics grouped by project  Group together all metrics assigned to the same project   e Metrics grouped by author  Group together all metrics assigned to the same author     When you double click a metric record  you will open the Metrics dialog   Message tab    Enter details of the performance metric and include any identifying information and comments  about it here  Types of metrics can be set up in the Administration    Options folder     Details tab  Optional     Select Time related information about the performance metric  Selections made here can be  used to filter items on the home page or to enable advanced searching by Time fields     Projects Folder    Store projects of your practice  You can have files stored right in the project records and then drill  down to these files as needed     e    Note  e In Today 2013 Projects information is synchronized in one direction only   from Time 2013 to Today 2013     e Project information loaded in Outlook is presented in READ ONLY format  You cannot modify project records from  Outlook     On the Projects home page  you will see the summary listing of all the projects po
49. if you have a lot of clients   When synchronizing from Today to Time  you have the option to synchronize only those client  records that have been altered since the last synchronization  This cuts down on the number of  records being synchronized and therefore the time needed     To help you identify which records need updating  each record in the Outlook client folder keeps  track of the date and time last modified  Every time a modification is made to a client record  the  modified date and time is updated     Viewing record modification dates in Microsoft Outlook    Each record in the Outlook client folder has a modified date and time  Every time a  modification is made to a client record  the modified date and time is updated  When  synchronizing  you can select recently modified records     To view the last modified date for the records in the Client folder    1  Select the Client folder from Today Explorer and under  Options  click Customize Current View    2  Inthe Advanced View Settings dialog  click the Columns button    3  Inthe Show Columns dialog  select  Frequently used fields  from the drop down filter for available columns    4  Select  Modified  from the Available fields and click the Add button  Use the Move Up and Move Down buttons to  position it in the order desired    5  Click OK to activate your changes     14 e Getting Started Today    6     Click OK to exit the Advanced View Settings dialog       Today                                           cle   No
50. ilable in the Time Help system        Synchronizes with Time Clients             client as inactive  you must change the  type in Time  All other client types are  available to be assigned from Outlook     Field Description Setup dialog  Client no  Number assigned to the client Yes  Only the first 10 characters are  synchronized to the Time file    Name Name from the Company field on the Yes  Synchronizes to Client Name field   General tab   Short The first 10 characters of the company   Yes   name    Group Mark this box if the client is a parent Yes  This is synchronized as a group  company and represents other divisions   and it can be viewed in the group s  of the company  dialog    Type Select from the list  Note that to set a Yes except for inactive clients  Inactive    clients can be synchronized from Time  to Today only  not from Today to  Time        Inactive date    The date the client was made inactive     Yes                 Group no  ID assigned to the group Yes  Only the first 10 characters are  synchronized to the Time file   Is Group Flag showing this is a group client  Yes        The Time tab includes the following tabs for additional information                             Synchronizes with Time Clients  Field Description dialog  Alternate Address This dialog is identical to the Alternate   Yes  To the identically named fields   Address tab of the Time client dialog   Attention This dialog is identical to the Attention Yes  To the identically named fields   t
51. indows Explorer or My Computer to find the document file you want to copy    Drag the file from Windows Explorer or My Computer to the document list to the large field on the Message tab   Enter identifying information about the files in the Subject  Author and Type fields    Enter any comments about the file in the large message field  For example  include creation or modification  dates    5  Click the details tab to select Time related information about the file     ow NS    Knowledge Folder    The Knowledge folder lets you post reference material for the team or read reference material  posted by others  Post materials relevant to your industry and firm such as accounting  handbooks  reference guides  tax guides  and the Time user guide     On the Knowledge home page  you will see the summary listing of all the knowledge messages  and documents posted     In addition to the standard folder views  the following views are available in the Knowledge  folder    e Grouped by reference  Group together all knowledge material belonging to the same reference    e Grouped by project  Group together all knowledge material belonging to the same project    e Grouped by staff  Group together all knowledge material belonging to the same staff member    e Grouped by author  Group together all knowledge material written by the same person    e Grouped by client  Group together all knowledge material belonging to the same client    e Unread items  View only those knowledge material s you h
52. king Papers  or MS Excel   Engagement types Double click from the home page listing to enter codes and descriptions for    the types of auditing engagements taken on by your company  This is used  on the Other Info tab of Client records    Metric types Double click from the home page listing to enter the codes and descriptions  for the metrics  performance indicators  used by your firm  Corporations use  many measures to track performance  especially for lead indicators    Other Double click from the home page listing to enter the codes and descriptions  for the  Other  fields 1 to 8 found on the Other Info tab of Client and Contact  records  These fields can be used to classify miscellaneous client  information such as taxes  deductions and insurance plans     Positions Double click from the home page listing to enter the codes and descriptions  for job positions in your firm   Predicate types Double click from the home page listing to enter the codes and descriptions    for the predicates used by clients and contacts of your company  This is  used on the attention tab of Client records     Project types Double click from the home page listing to enter codes and descriptions for  the types of projects taken on by your company    References Not available    Sources Not available   Status Double click from the home page listing to enter the codes and descriptions    for status  Status codes can be used to indicate material that is sent to the  client such as newsletters  quart
53. lect Exit        Logoff   e From Time  select File    Exit or type Alt F4  You will exit from Time as well     Today Getting Started     5    Troubleshooting  The Today bution in Outlook    After installing Today on your computer  please ensure that the Today button in MS Outlook is  working  For example  the button may not work if MS Outlook was open during installation of  Today      Outlook 2003  If the button is not working  you should     Click the Tools menu and select Options    Other tab    In the General section of the Other dialog  click the Advanced Options button   Click the COM Add Ins button    Check the Add In box    Click OK until you exit the Options dialog and return to MS Outlook     SU DO  IO  HES     Outlook 2010  If the button is not working  you should     Click the File tab and click Options    Click Add Ins from dialog options    Select COM Add ins from the drop down menu for Manage and click Go   Ensure CaseWare Addin is selected     e    e If the colors of your Today button are not right  try setting your display properties to High color  16 bit   To change the colors   click the right mouse button on your desktop and select Properties  Then click the Settings tab     P WIN i    Note    6     Getting Started Today    Setting up Today in Outlook    In order to set up Today to synchronize information between Time and MS Outlook  you must  follow these primary steps without omitting any procedure  The configuration must be done in  Microsoft Outlook as
54. nal  Contacts  Deleted Items  Notes  Sent items  Tasks  Personal Folder   You must create a new  folder    d  Specify the Web page destination in the last field  By default the location entered  is Today s program  directory     e For public folder setup  enter the path or browse to the applicable folder on the file server  a network drive  to which  all users have full access  Refer to the topic Public Folder Setup   gt  File locations for more information   e  f you are using Today in the personal folders of Outlook  you do not need to change the path     5  Click Setup   6  Click Finish to set up the forms   7  When the forms are set up  click Close     The selection of folders created is dependent upon what is in Time  The following folders are  created automatically in the new Today folder     Today Getting Started     9    4 C   Today 2013  4 C   Administration  Customize  Ca Files  Knowledge  Q Meeting  QE Metrics  4  2 Options   a Card types  QE Contact types  20 Document types  C Engagement types  QE Metric types   j Other  Positions  Q Predicate types  C Project types  C References  QE Sources  Q Status  a Systems   7 Task types  Training types      Clients  Q Contact Companies   2 Contacts   3 Projects  C Schedule       Staff   7 Tasks    eo    e When user profiles or roaming profiles are set up in Outlook  proper permissions must be provided for the Today folders       the Exchange server and the file server where the HTML files  web pages  are published in order 
55. nts again Clear the Selected Items Only check box        Getting Started   29    Files Folder    The Files folder lets you post documents for the team or read documents posted by others  It  does not synchronize with Time     You can drag and drop files from anywhere on your workstation or network to this folder for quick  access     On the Files home page  you will see the summary listing of all the documents posted to the File  Room     In addition to the standard folder views  the following views are available in the Files folder     e Grouped by client  Group together all documents pertaining to the same client    e Grouped by project  Group together all documents pertaining to the same project    e Grouped by staff  Group together all documents written by or assigned to the same staff member   e Grouped by author  Group together all documents written by the same person    e Grouped by type  Group together all documents assigned to the same type     When you double click a file in the list  you will open the File dialog     Message tab    Attach the file and enter identifying information and comments about the file here  File  document types such as MS Word  CaseView or Excel  can be set up in the Administration  gt   Options folder     Details tab  Optional     Select Time related information about the file  Selections made here can be used to filter items  on the home page or to enable advanced searching by Time fields     Add an existing document to the folder    Use W
56. nts stored in Today  To search for  an item in a folder         Click the folder to search and locate the Find function on the left navigation   2  Inthe Find box  type the text you want to locate  In each folder  Today focuses the search on a different field  which is noted in brackets  For example  in the Clients folder  the name field is searched by default  To search by  another field in the folder  use the Advanced Find   Note  You can change the default search category  See the topic  To change the default search for a folder    To view items that meet the criteria  click Find Now   4       restore the previous view  click Clear Search   Tip To control the search further  click Advanced Find  Click the Advanced tab  and then select the options you  want     w    Search for items and files using Today form fields    Today Getting Started e 21     gt t                      Click Advanced Find    Click the Advanced tab    Click Field    Point to the field set you want  and then click the field you want to use in the search criteria  Fields specific to  Today are under the category whose name begins with  Time     In the Condition box  click the condition you want to use with the selected field    If the condition requires a value  enter the value you want the field and condition to meet in the Value box   Click Add to List     To add additional criteria  repeat steps 3 through 7     Note    e When setting search criteria  if you select more than one search option  only the
57. o key information     The digital dashboard is intuitive to use and highly customizable  You can decide what  information to display on it by selecting from a list of components  To rearrange how information  is displayed just click and drag     Open the Today folder and click any of the sub folders in it  You ll see the digital dashboard and  the options for changing each folder s look to suit your needs     Customizing the look of Today   The Navigation bar    On each folder page  you can do the following     e Add anew item  e Set categories  e Customize current view    Add a new item   To add or modify an item  open the form and enter the information or make changes there     1  Under Options  click New        OR  When looking at a list view  double click the field just under the headings that says  Click here to add a new         OR  In list view  double click the blank line just below the last record     2  Inthe Name box  type the name of the new item   3  Enter information in other boxes as appropriate   4  Click Save and Close     Note  e      modify any existing item  double click the name to open the record and make changes     Set categories    A category is a keyword or phrase that helps you keep track of items so you can easily find   sort  filter  or group them  Use categories to keep track of different types of items that are  related but stored in different folders  Categories also give you a way to keep track of items  without putting them in separate folder
58. on  Outlook forms  http   support microsoft com support kb articles Q146           Troubleshooting Public Folders    If you encounter problems with Today forms in public folders  first check the user s rights in the  public folders and subfolders of Today     Next  if the permissions are fine  check name of the folder  It may need to be specified better     The administrator with permissions to change public folders should do the following     1        N    First check the properties of the folder where the problem occurred  Right click the folder and select Properties   Take note of the folder name  You need it in step 8    Open the folder where the problem occurred    Select the form that had problems and double click to open it    From Tools menu  select Forms    Publish Form As      Outlook 2010 users only   The Publish Form As option is available in the Developers tab on the Outlook Ribbon  If this tab is not available  you need to enable it in Outlook    a  Click Files and select Options    b  Click the Customize Ribbon option    c  Select Main Tabs from the customize drop down    d  Select the checkbox for Developer and click OK  A Developer tab should now appear on the Outlook   Ribbon     Today Getting Started     17    Access the Publish Form As option as follows     a   b                 Click the Developer tab and select Choose Form    Navigate to the form using the Look In drop down menu and select the applicable form from the  populated list  Click Open    In th
59. owWorks       http    support  microsoft com default aspx scid kb  en us  839804       Today Getting Started     41       Today comes equipped with a complete online help that includes both reference and step by   step information  There are several ways of getting the information you need     Context sensitive help    F1 Information to guide you as you use Today is a button click away  Clicking the  Help button in a particular dialog box  or a of the browse windows to pop up an  Help   explanation of the function performed by that function or dialog     Procedures and reference information    sHelp When you click the Help link at the top of any Today browse in Outlook  you can  access a complete online reference guide for your application  This is where to  head for detailed information to guide you through a particular task  browse or  dialog box     Click the Contents button to go to get the following online help tabs     Contents Click this tab to see the Help system arranged into chapters and sections of  related topics  Chapters and section heads appear as book icons and the topics  are represented by page icons  Double click a topic page to see the procedure  referenced    From the Contents tab you can print a topic  Select the icon and then click the  Print button     Index   For fast searching through the Help system  use the Index of keywords arranged  like a traditional book index  Type in the first few letters of the topic until it appears  in the index listing   
60. ps     Setting the default view    Each folder has a default view which is the first layout you see when you click that folder  To  change the view that is the default  do the following         In the Today explorer  click the Customize folder   2  Inthe section Default Views   a  Click the Current view in folder drop down list and select the folder to change   b  Click the shows list and select the view that you want   c  Click the Save Changes button   d  Close the Customize Page   3  Navigate to the applicable folder and verify it shows the correct layout view     You can set each folder to have one of several looks  Look under the  Show Me  navigation on  the left to see the views available     The following views are common to all folders           Click To  Grouped by Group the items by type of group chosen     Grouped by category   Group together all items belonging to the same category  If  an item belongs to more than one category  it will appear in  the group for each category    All items To remove any groupings and see the items in a simple list   Editable view   Change information for an item in this view by clicking the  information you want to change and then typing over it  To  group items by    column  drag the column heading into the  designated area above the headings                       You can search quickly for messages  records and documents stored in Today  To search for  an item in a folder     You can search quickly for messages  records and docume
61. r box  click Clear Cache     OF Ol Pw              Method 2  Delete the Forms Cache Files    If you have Outlook and you do not have Outlook 2003 SR 1 SR 1a or higher installed  or if  you are using Outlook in the Internet Mail Only  IMO  mode  you can delete the forms cache  file manually  The forms cache is stored in a folder called Forms     The Forms folder may be located in one of many locations depending on the operating system  that you are using and how you have the operating system configured     The Frmcache dat file is the primary file to delete  The Frmcache dat file serves as an index of   the individual forms that have been cached on the computer  Use the following steps to   manually delete the Frmcache dat file  In addition  these steps delete all of the cached forms   on your computer  which are stored in subfolders of the Forms folder    1  Quit Outlook    2  Click the Microsoft Windows Search or File command to locate the Frmcache dat file on your hard disk  Click to    select the Frmcache dat file   3       the File menu  click Open Containing Folder to open the Forms folder in a separate window     4  Rename or Delete all or specific files     When you restart Outlook  and use a custom form  the forms cache is re created  Until a  custom form is used  Outlook does not re create the Frmcache dat file     More information    More information is available from the Microsoft Knowledge base   http    Support  microsoft com default aspx scid kb  en us  290806 H
62. re assigned to the same client group    e Clients grouped by type  Group together clients that belong to the same type such as active  inactive  personal   prospect  referral  or suspended    e Clients grouped by category  Group together clients that belong to the same category    e Clients grouped by follow up flag  Group together clients that are flagged for follow up     When you double click a client record  you will open a dialog that looks very much like the  Clients dialog in Time  including tabs dividing the client information into categories     General tab    Based on the Microsoft standard form for contacts  this tab provides general information  regarding the client  For more information on the features available  refer to the MS Outlook  Help                    Synchronizes with Time  Clients Setup dialog   Field Description   Full name Full name of the person to contact  Click the button fora   Yes  First and last names   guide to entering new clients  are synchronized to the   attention tab of the Client  setup dialog    Job Title Job Title of the person to contact  No    Company Company Name Yes  This name  synchronizes with the  Client name             24 e Getting Started Today       Field    Description    Synchronizes with Time  Clients Setup dialog       File As    Business  Home   Business Fax  Mobile    You have the option display the record on the Clients  home page in one of several ways  Click the look up  button for a selection of formats     To set
63. s          2 In Preferences tab  click Contact  options    3 In Contact options dialog  select  Company from the listing for  Default  File As  order      Outlook 2010   1  From the File tab select Options   2  Select the Contacts option     3  Under Names and filing  select  Company from the Default    File  As    order drop down        Business  Home  Name of these fields can be selected   Yes  To the fields in Address tab   Business Fax  Mobile and changed from the list     Address Staff mailing address  Yes  To the fields in Address tab   Email Email address of the staff  Yes  To the field in Address tab   Web page address Web page address  Yes  To the field in Address tab     Notes area Enter any additional information as No   needed     Contacts Click the button to select one or No   more people in your contacts list  who are associated with this client   Categories Click the button to select one or No   more categories to which this client  belongs                                   Time tab    This tab displays the fields that are Time specific  Detailed information about each field is  available in the Time Help system           Address Phone tab This tab defines contact and addressing information for the staff member    Profile tab This tab defines information related to a staff members role s    Synchronizes with Time Staff dialog   Field Description   Staff no  Number assigned to the Staff  Yes  Only the first 4 characters are  synchronized to the Time file    Name
64. s  For example  you can keep business and personal  tasks in the same task list and use the Business and Personal categories to view the tasks  separately    This is a standard Outlook feature  Microsoft provides a basic list of categories to get you  started  but you can add your own as needed  For detailed instructions  refer to the MS  Outlook Help    Tip You can assign more than one category to an item  Use semicolons     to separate the  category names      Outlook 2003  To assign a category to an item     1  Select the item to which you want to assign a category   2  Click Set Categories   3  Inthe Categories dialog box  do one of the following     e Select a category from the Available categories list   e Type a new category      the box above the list      Outlook 2010  To assign a category to an item     1  Select the item you want to assign a category to     20   Getting Started Today    2  Click Categorize   3  Click All Categories   4  Select a category or add a new one     Customize current view    Use this to change the view in a folder to match your personal preferences  You can either  switch from the active view to another standard view  or stay in the active view and reorganize  the information  For example  you can group  sort  filter  add or remove fields  and change  fonts and other formatting     Tip You can sort items by clicking the heading of the column by which you want to sort  If the items are displayed in  groups  they are sorted within those grou
65. sks Appointments     New items for this staff must be set up in the similarly named Today folder   Files  Knowledge  Meeting   Performance  Metrics  Schedule  Tasks  or    Training      Connecting Contacts to Clients in Today    In CaseWare   Time  contacts    records are reached directly from the records of the clients  they re assigned to  In Today  to see that relationship or assign a contact to a client  use the    Contact s Time tab     OVN           Click the Contacts folder   Double click the contact record to open or click New Contact to create a new record   When the record opens  click the Time tab    Click the Client tab    Click the Client No  button    When the Select Clients dialog opens  do the following     a  Click the field list and select either Client No  or Client Name       In the value field  enter the term to search   c  Inthe Condition list select the best description for the entry in the value field  Begins with  Contains   Is  Exactly   or Doesn t Contain   7  Click the Search button     Further actions available in the Select Clients dialog        To    Do       See the full list again    Clear the Value field and click Search        Add a client to the contact s list    Check the box to the left of the client number        Remove a client from the contact s list    Filter the list so only the clients that this  contact is associated with are visible    Clear the check box   Click the check box Selected Items Only           Today       See all clie
66. sted     In addition to the standard folder views  the following views are available in the Projects folder     e Projects grouped by client  Group together all Projects for the same client   e Projects grouped by type  Group together all Projects that are assigned to the same type  Note that the grouping    will say Engagement Type  but it will reflect the types entered in the Project Types folder under Administration  gt   Options     e Active projects  Group together all Projects that are still in progress   e Completed projects  Group together all Projects that have been completed     When you double click a project record  you will open a dialog that looks very much like the  Projects dialog in the Client Setup of Time     Project tab    Provides general information regarding the project                             Synchronizes with Time Project   Field Description dialog in the Client setup  Client ID of the Client to which the Project is Yes    assigned   Project The Client Project  Yes   In charge The name of the person in charge of the   Yes    project   Client name Full name s  of the client s  selected in Yes     32 e Getting Started Today       Synchronizes with Time Project          Field Description dialog in the Client setup  the Client no  field   Type The code identifying the Project  Click Yes      gt  Options folder     the button to select another type  Project  types can be set up in the Administration             Staff names    Team leader The name of th
67. t  staff  or type  or category     When you double click a training record  you will open the Training dialog  Training types can  be set up in the Administration    Options folder     Message tab    Enter training material  attach related files and enter identifying information and comments  about it here  Training types can be set up in the Administration    Options folder     Details tab  Optional    Select Time related information about the training information  Selections made here can be   used to filter items on the home page or to enable advanced searching by Time fields   Administration   Options Folder    Card  Contact  Engagement  Other  Position  Project  Predicate type and Status types  synchronize with Time  Before synchronizing  set up additional type codes to be used in Today  such as those needed for Documents  Metrics  Tasks and Training     er    e Information entered in the References  Sources and Systems sub folders will not be synchronized to the Time file     Note    Card types Double click from the home page listing to enter the codes and descriptions  for credit cards  This is used on the Billing Info tab of Client records   Contact types Double click from the home page listing to enter the codes and descriptions    for different types of contacts that your clients have such as lawyers   insurance companies and banks     Document types Double click from the home page listing to enter the types of documents  used in your projects  such as CaseView  Wor
68. t on a server on the network  Follow the  information under Public Folder Setup    e If you want to maintain client records separately from those of the firm  set up Today in your Outlook personal  folder  Read the section titled Personal Folder Setup     Public Folder Setup    If you are using Today in public folders  the Today program has to be installed on each  workstation that is accessing the Today forms in public folders  even if Today is to be used only  with Public folders     After installation of the software  only one person needs to set up the Today forms and HTML  files in the public folder of the Exchange Server  This must be a staff member with administrative  rights  Today forms are set up by going to the Today setup tab  See the instructions  Setting up  Forms in Today      Setting up Today on the Exchange server enables all the Outlook users to use the functionality of  Today on the public folders as they do in personal folders  This means all users with the  applicable protection rights are able to access the Today forms in public folders and proceed with  any applicable operations     The Today forms have to be set up only once and this can be done from any workstation  Once  the forms are set up  no other set up is needed until it s time to upgrade to a new version of  Today     All users are able to view and access the forms in the public folders according to rights they are  granted in the Exchange Server     Exchange Server Rights    All users are abl
69. tly   or Doesn t Contain   6  Click the Search button          Beton    Further actions available in the Select dialog              To Do   See the full list again Clear the Value field and click Search    Add a staff or contact to the project s list   Check the box to the left of the staff or contact  number    Remove a staff or contact from the Clear the check box    project s list       Filter the list so only the staff or contacts   Click the check box Selected Items Only   that this project is associated with are  visible   See all staff or contacts again Clear the Selected Items Only check box                 Schedule Folder  group    The Schedule folder displays meetings and other events that are important to your team  Use it to  plan activities at the group level such as meetings  phone calls  trips  on line meetings  and  WebEx events     On the Schedule home page  you will see the summary listing of all the events scheduled     In addition to the standard folder views  the following views are available in the group  schedule     e Schedule for one day  View a single day s appointments and events    e Schedule for work week  View all appointments and events occurring on days that fall within the current work  week    e Schedule for full week  View the next seven days  worth of appointments and events    e Schedule for full month  View all the appointments and events for the current month     When you double click an appointment  event  or time period in the schedule
70. to the contacts just copied  See step b below     Close the Today dialog     b  Enabling synchronization and entering a client ID    The contacts copied to the Clients folder require modification before synchronizing to Time     1   2   3     Click the Clients folder in the Today folder    Click the Phone List view    Sort first by the Customer ID column to and then by the Type column to identify which clients have no client ID  and or are not active    For each client that either has no ID or is not active    Open the client record    Click the Time tab    As applicable  in the Type field select Active    As applicable  assign a unique client number to the client    Click the Save and Close button                   The contacts copied to the Contacts folder require modification before synchronizing to Time     Today Getting Started e 11    Click the Contacts folder in Outlook under Today    Open the Contact record    Click the Time tab    Each Contact must have an entry in the    Last Name    field  You can fill in the other fields as applicable   To enable records for synchronization  ensure the checkbox for    Do Not Synchronize    is unchecked     e    e Client  client contact  and group ID numbers cannot be changed once entered and saved  If you make a mistake  the records  must be re entered in Time   e For further information please refer to the Time User Guide     hel   Yek all Sk a    Note    3  Preparing the Time File    Setting up Protection    We recommend ihat yo
71. tration folder  Today  40  assign   contacts to clients 30    projects to staff members or client contacts34          calendar   setting defaults for 22  categories in Today 19   folder  Today  26  clients   find those associated with a contact 30  clients folder  Today  23  contact companies   folder  Today  28  contacts   assign to clients 30  contacts   copying to Today 11   find clients assigned to 30   folder  Today  28  copying   contacts in Today 11   tasks 39  custom forms 17  customize folder  Today  22  customizing   the find category 21   Today 22   D  defaults   setting in Today 22  digital dashboard  Today  19  drag and drop 39   E  error   web pages not found 18  exchange server 8  exiting   Today 5   F  files   folder  Today  30    find  clients for contacts    30    staff members or client contacts for projects34    finding  records in Today  setting the default search category  Time fields in Today forms  folders  administration  clients  contact companies  contacts  customize  files  knowledge  meeting  metrics  options  projects  schedule  staff  tasks  Today  Today home page  training  forms  Today    H    home page  Today  HTML    installation  order  Today  interface  Today  introduction  invalid page fault in Outlook    K    knowledge folder  Today     L    layout  setting the default    meetings   folder  Today    mark all read   reply   start a conversation  meetings and messages    Index     43    20  21  21  8  22  40  23  28    8  41    19  19    1
72. type the location where the meeting or event is held    In the message body  type details of the meeting or event    To create an event  select the All day event check box  The event is displayed at the top of each day on which  it occurs    7  Click Save and Close    Tip To notify others about the meeting and add it to their personal schedules  click Invite Attendees to create  a meeting request  See the next topic for information about working with a meeting request          aS    Request a meeting with someone else    1  Click New Schedule or New Meeting Request  and then click the Invite Attendees button    2  Inthe To box  type the name or names of the people you want to have present  or click To to select names from  your address book   Important  To see free and busy times for other attendees  the names you enter must be in your organization s  Global Address List  Note that in order to add the meeting to your personal schedule  you must include yourself  in the To box     3  Inthe Subject box  type the purpose of the meeting    4  In the Location box  type the location where the meeting is held    5  Inthe message body  type details of the meeting    6  To select a time when attendees are not busy  click Attendee Availability and then move the green and red  vertical bars    7  Click Send     Staff Folder    The Staff folder displays information for the people on your team  Only active staff members     records are synchronized between Time and Today     On the Staff 
73. u activate file protection in Time as only certain staff should have rights  to carry out synchronizations  Typically these people would include the supervisor  the partners  and other high level staff  Synchronization rights may be assigned separately for synchronizing  data from Today to Time and from Time to Today  When synchronizing data  the Today  personal folder of Microsoft Outlook uses the file protection system in the Time file     To enable synchronization  turn file protection ON in your Time file  Therefore  the user must  be a member of a Time Protection Group with access rights set to synchronize from Time to  Today or from Today to Time  This is set up in the Tools   Protection   Protection Setup   Under Available groups  select a group and click the Properties button  When the dialog  opens  click the Rights tab and select Tools  Today Sync     If you are the supervisor  you have rights to all areas  but for any other users  rights must be  activated     In addition the user must have rights to set up clients  staff or groups  Client and group setup  access rights can be assigned in the detailed level  Access rights can be assigned to  All  clients and groups  or to  Own clients and groups   For further information on Protection   please refer to the Time Help Topic Protection     e    e      synchronize to public folders  the MS Outlook administrator has to set up the proper protection in Outlook as it has  independent protection from Time     Note    4  Syn
74. ular  do not change them in the list views  of Today  It will cause synchronization problems with Time  If you want to change an  identification number  it is best to open Time and create a new record there and then  deactivate the existing record    e Deactivation of staff or client records  This cannot be updated from Outlook        Changes of existing clients into groups when the client has transactions outstanding   If you do this from Today  you will get an error message and an email is generated  and sent  We suggest that you create a new group if required and move the  applicable client into that group        Codes in the Administration   Options forms of Today    Modifiation to the existing codes in the Administration   Options forms     16     Getting Started Today    Troubleshooting  Reference information in the Microsoft Knowledge Base    The following are the links to some articles about Outlook errors and limitations        Summary or Symptoms Please Read Microsoft Support Article       You get an error message stating there is an OL2000  Invalid Page Fault in Module Mso9 dll   invalid page fault or when trying to send email     http   support microsoft com support kb articles Q241   you receive an error message that states  This   8 17 asp    program has performed an illegal operation and       is shut down     When you try to create a reference in Microsoft   OFF2000  Program Shuts Down After Referencing  Visual Basic  one of the following problems Document   o
75. vember 04 11  Tasks  m Schedule Administration s Customize             ic             1  New dient  Set categories          ID  1        Dena    stomize current view      Advanced View Settings  CW Address Cards    She le   gt  Address cards Pes  Detailed address cards Company  Follow Up Flag  Customer ID  Mailing Address  Bu     Phone List  Client groups la     Clients grouped by type ___  Show Columns Em  Clients grouped by category       Available columns  Show these columns in this order   Clients grouped by follow up             IM Address F                     flag     ison  _Add  gt    Follow Up Flag  Editable clients view Job Title ae Customer ID  Journal    Mailing Address  wara Business Phone              Cond        Home Phone   Find Now  By Name  Office Location Mobile Phone  gd     Other Address Car Phone  Other Fax u Other Phone  Advanced Find    Pager Business Fax  Personal Home Page Home Fax  Primary Phone E mail  Radio Phone E mail 2      Sensitivity      New Column    E mail 3 v         cme                                    To synchronize just those clients changed over a specific time period    Once you have carried out the initial synchronization to set up your folders and data in  Microsoft Outlook  you can synchronize only those client records that have been altered since  the last synchronization  This cuts down on the number of records being synchronized and  therefore the time needed     1   2   3     e    In the Today Synchronization dialog  click t
76. ynchronization    eee eke        15  The Today                                                                  19  Customizing the look of Today   The Navigation bar                                    20  The Short Cut BUttONS                   yek   Ke KERE ee bU IN E K   KEY BEK   VUR Vek Ein b   e bU 22  The Today                                                          23  The Today Home Page Folder           L eee keke K  k    23  C  stomize Folder sran DD Dr e  23  Clients Folder 43 5435 i ind ion      A iis eh N          ee 24  Contacts Folder and Contact Companies Folder                  EUEEEE E  27  Files  Folder eent            ee cal ees 30  Knowledge Foldet             Sis    eee ekir yi ae                         30  Meeting Folder               ee each   ra ed      31  Metrics          ni 5155y051 yay    and paid aaa ies 32  Projects  Foldeti N      re achat eed 32  Schedule Folder  group           Hye bise eb   We                34  Staff                  oE A               kab     n 35  Tasks             e ea ee es 37  Training Folders          O   ran ee Da   a A es 38  Administration   Options FOolder              E                     kek 39  Updating from a previous version Of                                                          40  Have you already installed a version of Today 20132                                  40  Getting            izi x   s  laiya cilakaya kik aka ya kaya ka ya kaka kaka kak aka            ku   uk   ka k a     k ak        l  
77. zing in Today 20  setting the default 20  viewing appointments 35  views  setting defaults in Today 22        web pages  cannot be found 18    Today    
    
Download Pdf Manuals
 
 
    
Related Search
    
Related Contents
  Pluto 5 Manual - Downloads  Mai 2013 - Mairie de Macouria  取扱説明書  Samsung SR8800 Robotický vysávač s nádobou na prach s automatickým vyprázdňovaním, 40 W Užívateľská príručka (Windows 7)    Copyright © All rights reserved. 
   Failed to retrieve file