User Manual - Hellas Sat
Contents
1. The Multicast configuration is now saved The response screen for a Disabled Multicast configuration version 1 9 2 4 SL HAL SAT 30 Newiec Air MAC ad s 00 06 39 00 B6 A0 E 5 i SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet Satellite Q Software Reboot SE Committed Multicast Configuration Configuration Ethernet Interface s RM Satellite Interface Multicast Mode Disabled o Multicast All Static Multicast IP Addresses are ignored in this mode Device Software Hardware Test Figure 29 Web Interface gt Confirmation of Disabled Multicast Configuration The response screen for a Static Multicast Configuration with invalid IP addresses i Newtec Air MAC address 00 06 39 00 B6 A0 _ SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Q Ethernet Satellite Q Software Reboot Status Committed Multicast Configuration Configuration Ethernet Interface atellite Interface Multicast Mode Static Multicast Static Multicast IP Address 230 0 0 1 Device Static Multicast IP Address 234 6 1 2 Software Static Multicast IP Address 234 6 1 13 Header Invalid Multicast IP Address 999 10 10 2 Test Figure 30 Web Interface Static Multicast Configuration with Invalid Multicast IP Addresses In case an invalid multicast IP address is replacing a valid multicast IP address the last valid multicast IP address will still be in use The response sc2. Yellow A valid signal was received The terminal is busy logging in on the satellite network Green The system is operational and the user is logged in on the satellite network Table 6 Status LEDs Satellite 3 5 3 Software LED The Software LED gives the general status of the installed software or the updates The terminal has a newer software version than the running software version and The newer software version was not selected because the software validation process failed See Appendix C Troubleshooting Guide for possible actions and follow up Yellow The terminal is retrieving new software via satellite This can take up to 10 minutes Green No problem The terminal is running with the latest software version Table 7 Status LEDs gt Software 3 6 Status Page 3 6 1 Introduction There are three parts to the Status Page as shown in Figure 15 which are described in more detail in the following sections e Overview This part gives an overview of the IPmodem demodulator and software state e Pointing This part gives an overview of the pointing status and pointing carrier selection version 1 9 2 4 SL HALLASSAT 19 e Interface Statistics This part gives an overview of the IP modem statistics Status Overview C Modem State operational C Demodulator 68 9 dBm E N 11 9 dB Sat3Play Ops Platf Software Version 1 6 3 0 Pointing Your antenna is pointed Click the Restart
3. Network Configuration 40 4 1 Connect a Single Computer to the IPmodem aaa aaa zaaaaaasazanzi 40 4 2 Connect a LAN to the IPmodem kA 41 5 Appendix B Checking and Changing your IP Settings 42 551 JANOJECIO MER om 42 DZ Windows Ice 42 35 E le ele EE 45 I cO LEES 46 6 Appendix C Troubleshooting Guide 49 7 Appendix D Acronyms ssaeea aaa on ane anawa NEEN KEEN nawa aaaa nnn nnn nnne anna 52 8 Appendix E Specifications 1 eeeeeees eese nennen nnn nns 54 8 1 IPmodem indoor um 54 O2 ILNE Outdoor le EE 55 9 Appendix F EE 57 version 1 9 2 4 T asar 1 INTRODUCTION 1 1 HELLAS SAT Terminal Documentation The HELLAS SAT Terminal documentation consists of The HELLAS SAT Terminal Documentation exists out of three documents 1 This document describing the features and terminal web interface of the IPmodem 2 he Point and Play manual describing the installation and pointing of your antenna 3 The pointing data consisting of the information you need to point your antenna to the correct position 1 2 About the HELLAS SAT Terminal The HELLAS SAT Terminal is state of the art equipment allowing cost effective plug amp play connection to an extended variety of IP based applications The HELLAS
4. Pointing button to Restart Pointing restart the pointing procedure Do not start pointing without pointing documentation Interface Statistics Interface bytes packets errors dropped Rx 4006053 38872 Ethernet Interface TX 10281993 39335 Rx 815689 10531 Satellite Interface TX 458554 4688 Figure 15 Status Page 3 6 2 Overview 3 6 2 1 Modem State The IPmodem state is indicated by a coloured LED and a state description For the LED colour code refer to Table 6 The possible modem state descriptions are given below oatellite network lookup The terminal is looking for the satellite network oynchronising The terminal found the satellite network and time synchronisation oynchronised The terminal is synchronised and can directly log in on the satellite network when IP traffic is received via the Ethernet interface Network login The terminal is trying to log in on the satellite network Operational The terminal is logged in Table 8 Status Page Modem State version 1 9 2 4 SL HALLASSAT 20 3 6 2 2 Demodulator The Demodulator state is indicated by a coloured LED and a state description The demodulator is locked Red 0 The demodulator is not locked Table 9 Status Page gt Demodulator LED The demodulator state is built as follows see Table 10 for more details e 95 0 dBM Es No 23 2 dB Satellite network name gt y dBm Indication of the received signal strength expressed in
5. Radiation 500 W m2 maximum Rain Up to 40 mm h Wind Up to 80 km h no deterioration Survival wind speed 180 km h Performance e Transmission Characteristics Output Power nominal 27 dBm typ 25 5 dBm min e Receiver Transfer Characteristics G T clear weather 14 dB K Gain over temp amp freq 57 to 70 dB 0 5 dB 10 2 160 kbps version 1 9 2 4 SL HALLASSAT 56 9 APPENDIX F LICENSES GNU software is used in this product E You can download GNU Wget from the following location http www gnu org software wget gt For more information about GPL check out our website at http www newtec eu index php id gpl version 1 9 2 4 W HAL SAT 57
6. SAT Terminal consists of e Asmall size high quality easy to install satellite antenna 79 cm e An interactive LNB iL NB e An IPmodem providing an Ethernet connection to the computer of the end user or Local Area Network LAN ten s WE Figure 1 HELLAS SAT Terminal version 1 9 2 4 K H lt LLASSAT The interactive ILNB low power equipment is light weight easy to install and highly reliable All parts are built using state of the art microwave design that guarantees an unequalled reliability for many years Connected to the interactive iLNB by means of transmit and receive cables the high speed IP modem provides an asymmetrical 2 way broadband access to IP applications e g Broadband Internet Access Its small size in line with the best practice in the telecom and IT industries makes it suited for any type of user business or consumer 1 3 Installation Tasks To ensure proper installation of the HELLAS SAT Terminal the following tasks must be performed These tasks are described in detail in the Point amp Play Manual of your IPmodem Prepare the installation site and unpack the devices Select a suitable location to set up the antenna A clear view to the South must be available satellite position The distance between the antenna and the IPmodem may not exceed 50 metres Ideally this distance shall not exceed 30 metres if making use of the cable provided with the HELLAS SAT Terminal Set u
7. dBm This indication can change when going from pointing mode to operational mode Es No Es No is an indication of the received signal quality expressed in dB This indication can change when going from pointing mode to operational mode Table 10 Status Page gt Demodulator Labels 3 6 2 3 Info by Error State An error message can be displayed This error message displays the current error status and will be reset when the terminal has entered the satellite network and the terminal is operational details on possible errors and actions needed to resolve the E Please refer to Appendix C Troubleshooting Guide for more E occurring error 3 6 2 4 Software Version The running software version is indicated by its version number See also Appendix C Troubleshooting Guide 3 6 2 5 Pointing This section of the web interface displays information on the pointing status of the terminal The following status can be viewed e Status when the antenna is not pointed as shown in Figure 16 giving the option to start pointing or to skip pointing Where two pointing carriers are available version 1 9 2 4 SL HAL SAT 21 one can choose the used carrier as shown in Figure 17 e Status during the pointing of the antenna see Figure 18 Click on Pointing Completed when the antenna is pointed e Status when pointed successfully or pointing skipped as shown in Figure 19 This is the status during normal operation of the t
8. network again version 1 9 2 4 W HAL SAT 3 2 2 No Satellite Connection Make sure your computer is able to receive an IP address via DHCP by following the procedure in Appendix B Checking and Changing your IP Settings When the terminal is not linked to the satellite network after three minutes the computer will automatically receive its IP address via DHCP from the IPmodem and you will then be able to browse the web interface If no DHCP address is assigned to your terminal remove the Ethernet cable from your computer wait a few seconds and plug the Ethernet cable back into your computer gt Type the IPmodem s address in the address bar of the browser 192 168 1 1 You will be redirected to the Status page of the terminal If the problem remains you need to assign a static IP address to your computer by following the procedure in Appendix B Checking and Changing your IP Settings 3 3 Overview Web Interface 3 3 1 General Layout Newtec Air MAC 100 06 39 00 10 77 Logged in from Hub SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet E Satelite Software m Status Overview amp Modem State operational Demodulator 68 8 dam E N 11 8 dB Sat3Play Ops Platf Software Version 1 6 3 0 Pointing Your antenna is pointed Click the Restart Pointing button to Restart Pointing restart the pointing procedure Do not start pointing without pointing documentation Interface St
9. the unit or use forced air to remove dust e he user should install an AC surge arrestor in the AC outlet to which this device is connected This to avoid damaging the equipment by local lightning strikes and other electrical surges o Notices e his product was qualified under test conditions that included the use of the supplied cable between the components To be in compliance with regulations the user must use this cable or equivalent and install it properly e Different types of cord sets may be used for connections to the main supply circuit Use only a main line cord that complies with all product safety requirements of the country of use e Installation of this product must be in accordance with national wiring codes version 1 9 2 4 LAS SAT TABLE OF CONTENTS Who Should Read THiIS ccccsccceeeeeeeeeeeeeeeeeeeeseeeeeeneeseeneeeeseeeesaeseeeneeseeneeseeseenenens ii Important Safety Precautions 1 eeeceeeeeeeeeeeeeeeee eene nennen nnn nnn iii Ee en E S V 1 Idee De d e 7 1 1 HELLAS SAT Terminal Documentation 7 1 2 About the HELLAS SAT Temma aaa aaa ae aa aaa aaa aaa aanaaaaaaaaaaaaaece T to Mstalalon RRE 8 2 Getting to know your HELLAS SAT Terminal 9 ZEE a EE 9 2 1 1 The IPmodem Front Panel cccccccsececeeseeceeeeceuee
10. 255 255 0 Device Software Hardware Test Figure 21 Web Interface gt View Configuration Ethernet Interface 3 7 1 2 The Parameters of the Ethernet Interface The displayed parameters and their description are shown below Eth MAC address MAC address of the Ethernet interface Management IP Management IP address of the Ethernet interface address Netmask Network range for the user s LAN Table 12 Configuration Page gt Ethernet Interface Parameters version 1 9 2 4 SL HAL SAT 24 3 7 1 3 Modify the Ethernet Interface Configuration MET Newtec Air MAC address 00 06 39 00 10 77 I SNAP SANTE COMMUNICATIONS pr Ethernet Satellite Software Reboot Menn o Configuration for Ethernet Interface Status Configuration Ethernet Interface POEWENSONECE Co mac address 00 06 39 00 86 A1 Satellite Interface Management IP Address 192 168 1 1 Multicast Netmask 255 255 2755 0 Device Software Hardware Test Figure 22 Web Interface gt Edit Configuration Ethernet Interface gt Click on in the Web Interface gt View Configuration Ethernet interface Error Reference source not found to change the Ethernet Settings Edit the parameters to be changed Click on in the Web Interface Edit Configuration Ethernet interface Error Reference source not found to save the new settings The Ethernet interface configuration is now saved
11. 3 7 2 Satellite Interface These settings may only be changed upon advice of your ISP 3 7 2 4 Introduction This section describes the interface settings between the terminal and the satellite Every satellite interface setting consists of Initial Receive Carrier This is the initial receive carrier via which the IPmodem will try to gain access to the network version 1 9 2 4 U HAL SAT 25 Pointing Carrier This carrier is needed to enable antenna pointing via the Point amp Play mechanism When two different pointing carriers are assigned to the terminal the installer can perform his pointing on two different pointing carriers At least one pointing carrier must be enabled 3 2 2 View the Satellite Interface Configuration Maximum two initial receive carrier settings and pointing carrier settings can be assigned and displayed Only the settings that are enabled are displayed How to change the satellite interface configuration is described in section 3 7 1 3 If two settings for a carrier are enabled and displayed the preferred initial receive carrier is marked by v If two settings for a carrier are enabled and displayed the default pointing carrier is marked by v The final selection of the pointing carrier that is used for pointing is done in the Status Page as shown in Figure 17 where the non default pointing carrier can be selected In the example of Figure 23 two initial receive carriers and two point
12. 37 On Screen Test Results 3 9 2 Filed Test Results Click on the _Exporttotertfile button to begin the test As a result a web page with the test results in text format will be provided The test results can now be saved in a text file from the browser as shown in Figure 38 version 1 9 2 4 U HAL SAT 37 http 192 168 1 1 cei bin export_test_report Windows Internet Explorer CR y http 192 168 1 1 cgi binfexport_test_report m3 Edit View Favorites Tools Help New Tab Ctrl T 1 New Window Ctrl N Open Chrl O gi binfexport_test_report Close Tab 00 06 39 00 B6 A0 NIC 2218 U5 Page Setup 07041303510 Print 22 09 37 up 4 days 22 09 load average 0 33 0 16 0 17 Print Preview Send Import and Export Properties t GREEN work Offline ate RED Exit GREEN Satellite network lookup Error State No demodulator lock Software Version kodak od Terminal Configuration 1 Ethernet Eth MAC Address 00 06 39 00 B6 A1 Management IP Address 192 168 1 1 Netmask 2S0 235 255 0 2 Satellite interface Initial Receive transponder Transport Mode DVB 52 CCM Frequency 10 8912500 GHz Symbol Rate 22 0000 MBaud DVB 5 FEC Code Rate auto DVB 52 Roll off Factor 25 Population ID 5 Multicast mode Maa E Eata F Figure 38 Web Interface gt Test gt Export to Text File 3 9 3 Test Descriptions This section provides an overview of the tests tha
13. Click the Restart Pointing button to Restart Pointing restart the pointing procedure Figure 20 Web interface gt Pointing Failed and should only be used in case pointing documentation is available and the antenna must be re pointed 1 During normal operation the button is shown 3 6 3 Interface Statistics Modem state Description Description Interfaces Ethernet User side interface Ethernet frames interface Satellite Satellite side interface IP packets interface Directions Receive Statistics Bytes Total number of received or transmitted bytes Packets Received or transmitted Ethernet frames or IP packets Number of occurred errors Dropped Dropped Ethernet frames or IP packets Table 11 Status Page gt Interface Statistics 3 7 Configuration been performed Changes may not take effect until after the next The reboot of the terminal is needed when a re configuration has O reboot 3 7 1 Ethernet Interface This section describes the interface between the computer and the IPmodem version 1 9 2 4 T HAL SAT 23 3 7 1 1 View the Ethernet Interface Configuration Air MAC address 00 06 39 00 10 77 1 i E SHAPE Z TERLITE COMMUNICA TIOME Ethernet Q Satellite software rom Configuration for Ethernet Interface Configuration Ethernet Interface DEENS co mac address 00 06 39 00 86 A1 Satellite Interface Management IP Address 192 168 1 1 Multicast Netmask 255
14. D is on RX LED is on Error information in the web interface TCP acceleration service failed LED error indication Warning LED is on RX LED is on The satellite network look up phase failed because an error occurred in the parsing of the RCS Map Table Verify the configuration of the population id in the configuration satellite interface The time synchronisation process failed Reset the IPmodem section Error Reference source not found Contact your ISP if this error is persistent for more than four hours The error can be an indication of a general network problem The time synchronisation is lost Reset the IPmodem section Error Reference source not found Contact your ISP if this error is persistent for more than four hours The error can be an indication of a general network problem The IP modem could not login to the satellite Verify if the TX cable is correctly connected If the TX cable is correctly connected and the error is still occurring after a number of hours contact your ISP to report the problem to check if your IPmodem is provisioned in the network An error occurred during the configuration of the network layers after a valid satellite network login Reset the IPmodem section Error Reference source not found Contact your ISP if this error is persistent for more than four hours An error is detected in the TCP acceleration service Reset the IPmodem Res
15. Download Manufacturer ID 000639 Satellite Interface Software Download Hardware ID 0x0001 Multicast Device Software Version gt Software Currently Running Software Version 1 6 4 0 Alternate Software Version 1 5 10 0 Hardware Test Ethernet Interface Figure 32 Web Interface View Software Configuration version 1 9 2 4 SL HAL SAT 32 Table 15 gives a description of the parameters in the Software menu Software Download Identifiers To uniquely identify the terminal variant for software download triggered from the hub side the following keys are reserved for SW update Software Download Software download manufacturer Identifier 639 for Manufacturer ID Newtec devices Software version Software Download Software downloads hardware Identifier Hardware ID Currently Running The currently installed software version is displayed Software Version When an alternate software version is available you will be provided with a link Try Alternate Version Alternate Software Only displayed when an alternative software version is Version present Table 15 Software Page 3 8 1 2 Software Upgrade A newly installed software version must pass an automatic software validation procedure When this software validation process fails the old software version remains in use The passive bank now contains a newer software version that did not pass the validation process In this case the user h
16. SAT 14 3 TERMINAL WEB INTERFACE 3 1 Prepare the Settings of Your Computer Check if your computer is set to DHCP This way the computer can receive an IP address from the IPmodem Follow the procedure in Appendix B Checking and Changing your IP Settings to check and or change your IP settings 3 2 How to Access the Terminal Web Interface 3 2 1 With Satellite Connection In the normal operational mode a connected computer should be configured in DHCP mode to retrieve an IP address automatically and to retrieve the DNS server he terminal acts as a DHCP server for the computer Browse to the web interface gt Type the IPmodem s address in the address bar of the browser 192 168 1 1 You will be re directed to the Status page of the terminal oO pr Sy nipuni92 168 1 1 S x Figure 11 The IPmodem s Address in the Address bar of the browser interface See Appendix A Local Network Configuration for more Alternatively use the Default Gateway address to reach the web information It is possible that during first logon the terminal will perform an upgrade with the latest software since you cannot login using the old SW This process can take up to ten minutes You may NOT interrupt the terminal yourself during this period e g by rebooting or powering down If newer software is available the terminal will e Download this software e Install this software e Reboot the terminal e Logon to the
17. User Manual for HELLAS SAT Terminal version 1 9 2 4 2008 Newtec cy Any unauthorised duplication or distribution is expressly prohibited Unless specifically authorised no part of this document may be reproduced in any form without the prior written consent of Newtec Cy Newtec cy Laarstraat 5 9100 Sint Niklaas Belgium General 32 0 3 780 65 00 www newtec eu Fax 32 0 3 780 65 49 General general newtec eu version 1 9 2 4 SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS i x H lt LLAS SAT WHO SHOULD READ THIS This User Manual is intended for the user of the HELLAS SAT terminal It provides safety precautions a description of the HELLAS SAT terminal and a detailed description of how to use the GUI Graphical User Interface First line troubleshooting information is also included Version history and applicability Document Subject Comments version version 1 9 2 21 11 2007 1 6 Creation for this software release Related documentation The details of the installation and pointing of the HELLAS SAT dish are described in the Point amp Play set up manual version 1 9 2 4 p RN ii SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS i i H lt LLAS SAT IMPORTANT SAFETY PRECAUTIONS Install the HELLAS SAT modem and antenna according to local regulations gt Before installing the HELLAS SAT modem please make sure that your electrical outlet is properly wired and your computer equipment is properly gr
18. as the possibility to re trigger the validation process This situation can occur when a user turns off his IPmodem during the validation process or when satellite connectivity was not possible to establish during the validation process It is possible that the terminal performs a software update during the first logon This process can take up to ten minutes You may A NOT interrupt the terminal yourself during this period by e g rebooting or powering down version 1 9 2 4 W HAL SAT 33 Newtec Air MAC address 60 26 74 28 76 63 P SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Logged in from Hub C Ethernet C Satellite C Software Reboot LN Software Status CODE Software Download Identifiers Software Download Manufacturer ID 000639 Satellite Interface Software Download Hardware ID 0x0001 Multicast Device Software Version Currently Running Software Version 1 6 4 0 Hardware Alternate Software Version 1 5 1 4 Try Alternate Version Test NOTE Try alternate version restarts the Modem Figure 33 Web Interface Software Alternate Version To re trigger the validation process Click the link Try Alternate Version The Software Upgrade page will be displayed indicating the new software version number see below gt If the web interface doesn t refresh automatically navigate back to the Status page A total reboot including satellite link initialisation might take up
19. atistics Interface bytes packets errors dropped 4244859 41405 Ethernet Interface 10828015 41774 865830 11218 Satellite Interface RX RX 914683 5106 Figure 12 Page Layout of Web Interface Each of the web interface pages contains the same elements e A Banner The banner contains the Newtec logo and shows the Air MAC address e B Status bar version 1 9 2 4 SL HAL SAT 16 The status bar always shows the most important status LEDs This information will be specified in the body of the Status page e C Menu structure On the left hand side of the page the site navigation is found Click an item to select it The menu structure may differ depending on your login status e D Body The actual content of the web interface is shown in the body It always shows the page title and one or more content blocks or forms 3 3 2 Menu Structure The menu structure of the web interface of the web interface is described below see Figure 13 e Status Check on the device and network status e Configuration Ethernet Interface Check and alter the Ethernet interface configuration Satellite Interface Check and alter the Satellite interface configuration Multicast Check and alter the Multicast configuration e Device Interface Software Check on or alter the software version Hardware Check the Hardware version e Test Run tests on the device Configuration Ethernet Interface Sa
20. bled Multicast mode is disabled Static The active Multicast Configuration is based on entered Static Multicast IP Addresses IGMP Dynamic Dynamic IGMP multicast mode Static Multicast IP Maximum 10 multicast IP Addresses can be assigned Address 1 10 and active in case of Static Multicast Mode Table 14 Configuration Page gt Multicast parameters 3 7 3 3 Edit the Multicast Configuration Newtec address 00 06 39 00 B6 A0 P J SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS Ethernet Satellite Software Reboot Menn o o Configuration for Multicast Status Configuration Ethernet Interface Receive Multicast Satellite Interface Multicast Mode O Disabled Static IGMP Dynamic Devi i DER Static Multicast IP Address Software Hardware Static Multicast IP Address Test Static Multicast IP Address Static Multicast IP Address Static Multicast IP Address Static Multicast IP Address Static Multicast IP Address Static Multicast IP Address Static Multicast IP Address Static Multicast IP Address Figure 28 Web Interface gt Edit Multicast Configuration Click on in the Web Interface View Multicast configuration Figure 27 to Change the Ethernet Settings Edit the parameters to be changed Click on in the Web Interface Edit Multicast configuration Figure 28 to save the new settings
21. eal off the connection when mated with the iLNB The F connectors are not attached to the cable yet for easy installation of the cable Four screw on connectors are delivered with the coax cable Specifications of the coaxial cable e RG6 foam equivalent e Specified up to 3GHz e F connectors For an installation that requires a cable longer than 30 metres another cable set can be used The overall requirement is then Attenuation 3000 MHz lt 20 dB The provided cable has an attenuation of 14 dB 3000MHz 30 m of cable Figure 5 Coaxial Twin Cable with Connectors Attached version 1 9 2 4 W HALLASSAT 11 2 1 4 3 The Pointing Aid The pointing device with the functionality as shown in Figure 6 is delivered with an earphone as displayed in Figure 7 and appropriate battery 1 On Off and Volume Vvheel 2 Connection for the Headphone 3 Belt Clip 4 Connection Transmit Cable Figure 6 Pointing Device The dimensions of the device are e Height 29 02 mm e Length 81 82 mm e Width 61 56 mm Figure 7 Earphone 2 1 4 4 Antenna Overview The antenna comprises five parts e Antenna pole See below for the antenna pole requirements e Masthead version 1 9 2 4 S HALLASSAT Completely pre assembled Elevation and azimuth fine pointing adjust cams e Antenna reflector dish 79x 85 cm pressed sheet metal with heavy duty rim Steel is passivated and
22. eesseeeeeeeeseaseseueeensees 9 2 1 2 The IPmodem Back Hanel REENEN 9 2 1 9 He POWETSUDDIY eene 10 Zr CADE c eE n 10 22 PLNE T 14 3 Terminal Web Interface 11leeeeceeeeeeeeeeeeeeee eren enn nnn nnn 15 3 1 Prepare the Settings of Your Computer 15 3 2 How to Access the Terminal Web Interface eaaaaa aa aaaaaacaanacwi 15 3 2 1 With Satellite Connection AEN 15 3 2 2 No Satellite Connechon ENEE 16 3 3 Overview Web Interface kk 16 3 3 1 OENEFALLGYOU U 16 3 3 2 MENU Structure m 17 3 4 Reboot the IPmodem s uee aaa aaa ENNEN 18 3 0 LEDSIN INE 9talus testen eege 18 3 9 1 EES eege A EEG E 18 STO EE 19 3 0 9 SOM Wan LED EEN 19 30 SAWS Le gt RZ OZ 19 3 6 1 MOGUC O AZ RE 19 S EU M 20 36 3 En Ee Ee 23 Sih e o le L I le 23 3 7 1 Ethernet Interface 23 version 1 9 2 4 EEE Y H lt LLASSAT 3 7 2 Satellite lnterlace uk 25 Sas U Lecz ST OPRZE EE E NE 29 3 8 DEVICE cc 32 3 8 1 sp L e R 32 Som MN ee WE 35 I EO EEE H 35 3 9 1 On Screen Test Results ENEE 36 9 9 2 Hed Fest RESUS ois uiid aoo pepedd sp unc aide uos qusdam nti iva W emnt dn y tO AWA 3 3 9 3 Test Deet s mirae onto e in tsi va temen uus et enia ut D E 38 4 Appendix A Local
23. epoxy powder coated Fixed with 4 bolts e Feed arm Feed Arm is a steel part precision formed Steel is passivated and epoxy powder coated Fixed to masthead with 2 x M6 bolts Feed clamp snaps inside feed arm Feed clamp is Glass Filled Nylon All plastic parts are UV stabilised e iLNB see section 2 2 for more information Reflector dish d Feed arm Masthead iLNB feed Pole Figure 8 Antenna Overview amp Elements Antenna Pole Requirements When selecting an antenna pole keep in mind the following dimensions e Dimensions Minimum diameter 40mm e Maximum diameter 70mm Also see Figure 9 for more dimensions e Galvanised steel e Solid base fixation The mechanical forces that need to be considered in the fixation of the antenna pole are shown in the picture below version 1 9 2 4 S HALLASSAT 13 F2 800N F1 2000Ne __ Antenna Position above fixing point E E M1 1200 N M S Figure 9 Antenna Pole Stress and Forces 2 2 The iLNB The iLNB has an integrated casing and is fully sealed except for its ventilation slots Figure 10 iLNB Perspective and Bottom View wm oo nem 1 Feed horn Radiating feed horn of the iLNB pointed towards reflector Outdoor connection for the transmit coax cable 3 Outdoor connection for the receive coax cable Table 4 Description Elements of the ILNB version 1 9 2 4 W HALLAS
24. er Satellite 2 E O 4 Frame Composition Table FEC Forward Error Correction File Transfer Protocol GMSK HTTP ICMP iLNB Gaussian Minimum Shift Keying Hyper Text Transfer Protocol Internet Control Message Protocol Interactive Low Noise Block down converter Internet Protocol TH ISP Internet Service Provider Information Technology LAN Local Area Network Light Emitting Diode Im U LNB iLNB MAC address MF TDMA Low Noise Block down converter Medium Access Control Multi Frequency Time Division Multiple Access Z O A Network Clock Reference version 1 9 2 4 SL HAL SAT 52 Time Composition Table Table 19 Acronyms version 1 9 2 4 W HAL SAT 53 Appendix E Specifications User Manual for HELLAS SAT Terminal 8 APPENDIX E SPECIFICATIONS 8 1 IPmodem indoor unit Forward Channel e Modulation coding DVB S Rate 1 2 2 3 3 4 5 6 7 8 QPSK DVB S2 CCM Rate 1 2 2 3 3 4 5 6 7 8 8PSK Rate 1 2 2 3 3 4 5 6 7 8 QPSK e Symbol rate DVB S 1 45 Mbaud DVB S2 3 30 Mbaud e MPEG TS rates 1 80 Mbps Return Channel e Modulation coding GMSK BT 0 5 Rate 1 2 2 3 3 4 Turbo GMSK Symbol rate 128 256 Kbaud e ATM data rates 143 kbps IDU and IFL Interface e RF In Connector F female Impedance 75 Ohm Acquisition range 5 MHz Frequency 950 2100 MHz Rx level 65 to 25 dBm e RF Out Connec
25. erminal after pointing e Figure 20 indicates the status display after unsuccessful pointing For more details about the functioning of these buttons and navigation between screens we refer to the Point amp Play manual Pointing Click the Start Pointing button to Start Pointing Click the Skip Pointing button to skip Skip Pointing start the pointing procedure the pointing procedure Do not start pointing without pointing documentation Figure 16 Web Interface gt Status when not Pointed One pointing Carrier Pointing Click the Start Pointing button to Start Pointing Click the Skip Pointing button to Skip Pointing start the pointing procedure skip the pointing procedure Do not start pointing without pointing documentation When asked by your service provider change the pointing carrier below t Carrier 2 11 0000000 GHz 22 0000 MBaud Figure 17 Web Interface gt Status when not Pointed Two pointing Carriers Pointing Click the Pointing Completed button when your antenna is Pointing Completed properly pointed Figure 18 Web Interface gt Pointing Pointing Your antenna is pointed Click the Restart Pointing button to Restart Pointing restart the pointing procedure Do not start pointing without pointing documentation Figure 19 Web Interface gt Status when Pointed or Pointing is Skipped version 1 9 2 4 T HAL SAT 22 Pointing The antenna pointing failed
26. et the IPmodem section Error Reference source not found Contact your ISP if this error is persistent for more than four hours version 1 9 2 4 W HAL SAT 50 Problem indication Possible solution Error information in the web The connectivity with the satellite network is interface lost Reset the IPmodem Network connectivity lost Reset the IPmodem section Error LED error indication Reference source not found Warning LED is on RX LED is on Contact your ISP if this error is persistent for more than four hours Error information in the The activation of the installation carrier test web interface mode failed because the terminal was not e Installation carrier setup failed in the correct state LED error indication e Warning LED is on RX LED is on Table 18 Troubleshooting Table version 1 9 2 4 S HAL SAT 51 7 APPENDIX D ACRONYMS Acronym term Description 8PSK 8 Phase Shift Keying O Alternating Current ARP Address Resolution Protocol ATM Asynchronous Transfer Mode Bit Error Rate UJ TI A O UJ z C N Carrier to Noise ration Q O Constant Coding Modulation CE approved Conformite Europ enne European health amp safety product label Direct Current DHCP V DVB RCS Dynamic Host Configuration Protocol U Digital Video Broadcasting Digital Video Broadcasting Return Channel Satellite DVB S DVB S2 Digital Video Broadcasting ov
27. g can be fully inserted with no part of the blades exposed e The in line power supply input power cord must be connected to a properly grounded three prong AC outlet Do not use adapter plugs or remove the grounding prong from the plug e The in line power supply input power cord must not be used when damaged in any form A Always observe the following cautions version 1 9 2 4 I S HALLASSAT e Always use the in line power supply with the HELLAS SAT modem Using a different power supply may cause equipment damage e o ensure regulatory and safety compliance use only the provided power and interface cables or cables which conform to the specifications within this manual e Do not open the unit Do not perform any servicing other than that contained in the installation and troubleshooting instructions Refer all servicing to qualified service professionals e Avoid damaging the HELLAS SAT modem with static by first touching the coaxial cable connector when it is attached to the earth grounded coaxial cable wall outlet Always first touch the coaxial cable connector on the HELLAS SAT modem when you are disconnecting or re connecting your Ethernet cable from the HELLAS SAT modem or your computer e To prevent overheating do not block the ventilation holes on the sides and top of the unit e Only wipe the unit with a clean dry cloth To avoid equipment damage never use fluids or similar chemicals Do not spray cleaners directly on
28. identify the corresponding interactive satellite services Default value O Pointing Carrier Default Mark for the default pointing carrier Transport Mode DVB S DVB S2 Constant Coding Modulation CCM Frequency Initial receive frequency GHZ Symbol Rate Initial receive symbol rate Mbaud DVB S2 Roll off Factor Only configurable in DVB S2 mode Shape of the Rx Signal spectrum 35 O0 25 906 20 96 Orbital Position Orbital position of the satellite in degrees and East West selection Table 13 Configuration Page Satellite Interface Parameters Initial Receive Carrier 3 2 4 Edit the Satellite Interface Configuration Click on in the Web Interface gt View Satellite Configuration Interface as shown Figure 23 Editthe parameters to be changed and as described in Error Reference source not found version 1 9 2 4 S HAL SAT 27 An initial receive carrier setting or pointing carrier setting can only be enabled if the frequency of the configuration is filled in Initial Receive Carrier Initial Receive Carrier 1 Initial Receive Carrier 2 Preferred Carrier 1 Carrier 2 Enabled Enabled Disabled 9 Enabled Disabled ove 5 ODVB 52 C DpyB 5 ODvB 52 CCM CCM Frequency 4 0000000 GHz 4 00O00000 GHz Transport Mode symbol Rate 20 0000 mHaud 20 0000 Masud DVB S2 Roll off Factor 35 025 020 035 amp 025 O20 4 Population ID Pointing Car
29. ing carriers are enabled Initial Receive Carrier 1 is marked as preferred and Pointing Carrier 2 is set as default Configuration for Satellite Interface Initial Receive Carrier Initial Receive Carrier 1 Initial Receive Carrier 2 Preferred wi Transport Mode DVB S DVB S Frequency 3 0000000 GHz 4 0000000 GHz Symbol Rate 20 0000 MBaud 20 0000 MBaud DVB S2 Roll off Factor 35 35 9 Population ID 0 0 Pointing Carrier Pointing Carrier 1 Pointing Carrier 2 Default v Transport Mode DVB S2 CCM DVB 52 CCM Frequency 10 8912500 GHz 11 0000000 GHz Symbol Rate 22 0000 MBaud 22 0000 MBaud DVB S2 Roll off Factor 25 35 Orbital Position 0 09 East 0 09 West Figure 23 Web Interface View Configuration Satellite Interface 3 7 2 3 The Parameters of the Satellite Interface The displayed parameters and their descriptions are shown in the table below version 1 9 2 4 S HAL SAT 26 Initial Receive Carrier Preferred Mark for the preferred Initial Receive Carrier Transport Mode DVB S DVB S2 Constant Coding Modulation CCM Frequency Initial receive frequency GHz Symbol Rate Initial receive symbol rate Mbaud DVB S2 Roll off Factor Only configurable in DVB S2 mode Shape of the Rx signal spectrum 35 25 20 Population Id Specify the population group to which a terminal belongs Within a network one could group terminals on different carriers The population ID is required to
30. ion 5 for a detailed explanation on how to change the IP settings Internet WAN interface 192 168 1 1 r ROUTER ska Default Gateway iu Figure 41 Network Configuration gt LAN The IPmodem web interface is accessible through the IPmodem default gateway The IPmodem default gateway address can be looked up through the router s web interface Please refer to your router s manual for a description of how to look up the default gateway address version 1 9 2 4 W HALA SAT 41 5 APPENDIX B CHECKING AND CHANGING YOUR IP SETTINGS 5 1 Introduction The following sections describe how to check if your computer is able to receive an IP address via DHCP The sections also describe how to change your IP settings to enable your computer to accept an IP address assigned by the IP modem 5 2 Windows Vista gt Open the Start Menu and select Control Panel Perna 7 Dy Tage Documents Pictures Music Games Search Recent Items Computer Network NL i Lustomize the appearance and Tunction ality f vour computer add er Default Programs remove programi and set up network connections and user accounts Help and Support rrr gt Select the option View network status and tasks version 1 9 2 4 S HALLASSAT 42 a Network and Internet H Connect t the Internet work statis Set up file sharing Select Manage network Connectio
31. mp Network e elo i Network QuickTime Sharing System u 9 G a Accounts Classic Date amp Time Speech Startup Disk Universal Access gt Click on the adapter that you wish to change usually Built in Ethernet and then click the Configure button version 1 9 2 4 SL HAL SAT 47 Network wo Show All Network Location Automatic B Show Network Status ES Built in Ethernet is currently active and has the IP address Built in Ethernet You are connected to the Internet via Built in Ethernet Configurg Connect M id Click the lock to prevent further changes Apply Now gt Go to the TCP IP tab If your computer is configured to use a dynamic IP address you should see a screen such as the one below notice Using DHCP in the drop down box next to Configure Network m a B Show All Displays Sound Network Startup Disk Location Automatic Configure Built in Ethernet r i f TCP IP PPPoE AppleTalk Proxies Configure Using DHCP r i Domain Name Servers Optional IP Address 123 123 123 123 66 151 173 1 Provided by DHCP server 65 116 4 130 DHCP Client ID Optional Search Domains Optional Ethernet Address 00 30 65 be 10 78 Example apple com earthlink net fo Click the lock to prevent further changes gt This is where you can change your DNS settings by entering the appropriate DNS servers in
32. ns Tasks View computers and devices Connect to a network Set up a connection or network Diagnose and repair Double click on Local Area Connection LAN er High Speed Internet 1 Local Area Connection Select the button Properties at the bottom gt Select Internet Protocol Version 4 TCP IPv4 version 1 9 2 4 d H lt LLASSAT 43 Connect using Network Adapter This connection uses the following items 9M Parallels Shared Folders Network Provider wi WE Microsoft Networks v QoS Packet Scheduler File and Printer Sharing for Microsoft Networks wl A jntemet Protocol Version 6 TCP IPv6 M Intemet Protocol Version 4 TCP IPv4 el A Link Layer Topology Discovery Mapper LO Driver Wl 4 Link Layer Topology Discovery Responder Uninstal Descripti Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Select Properties gt Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected version 1 9 2 4 13 H lt LL SAT 44 ES Internet P rotocol Version 4 TEPA Pal T 4 Properties EA EH xm General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP
33. otocol TCP IP Properties Aix General Altemate Configuration rou can get IP settings assigned automatically if your network supports thie capability Othenwse vou need to ask your network administrator for the appropriate IP settings 5 Obtain an IP address automatically Use the following IP address Obtain ONS server address automatically C5 Use the following ONS server addresses SS gt Select the tab General If the radio button Obtain an IP address automatically is selected your computer is able to receive an IP address If the radio button Obtain an IP address automatically is not selected gt Select the radio button Obtain an IP address automatically gt Click the OK button Your computer will now be able to accept an IP address from the IP modem 5 4 MacOSX gt Click on your Apple menu and choose System Preferences version 1 9 2 4 U HAL SAT 46 s Grab File Edit Capture Window Help About This Mac Software Update Mac OS X Software System Preferences Dock Location Recent Items Force Quit Sleep Restart Shut Down Log Out Help Desk gt Double click on the Network icon System Preferences Show All Network Personal e M VU El s Appearance Desktop Dock Expos International Security Screen Saver Hardware LIEN CDs amp DVDs Displays Energy Keyboard amp Print amp Fax Saver Mouse Internet a
34. ounded Consult with a licensed electrician if in any doubt gt Please read and understand all operating instructions in your user s guide located in the HELLAS SAT modem shipping box gt Please read and understand all safety precautions prior to connecting any cables to the HELLAS SAT modem A Always observe the following warnings e There are no user serviceable parts in your system There are potentially lethal voltages inside the equipment It should only be opened by a technician trained and certified to service the product e RF Radiation Hazard The transmitting equipment is capable of generating RF levels above the maximum permissible exposure level Do not enter the radiation beam pattern of the transmitter feed horn and or antenna dish when the transmitter is on Keep the space between feed horn and reflector clear e When the HELLAS SAT modem is powered on DC voltages are present on the rear panel Tx and Rx connectors e o prevent fire or shock hazard do not expose this appliance to rain or moisture The apparatus must not be exposed to dripping or splashing and no objects filled with liquids such as vases should be placed on the apparatus e Postpone HELLAS SAT modem installation until there is no risk of thunderstorm or lightning activity in the area e To prevent electrical shock if the unit is provided with a polarized plug do not connect the plug into an extension cord receptacle or other outlet unless the plu
35. p the antenna pole and attach the masthead to it Attach the antenna to the masthead Attach the iLNB to the antenna VW NV WV Place the IPmodem in a clean dry room at maximum 30 m cable length from the antenna site Connect the IPmodem to the iLNB using the Rx and Tx coax cables Connect a computer desktop or laptop to the IPmodem Power the IPmodem Use a web browser on the computer to access the Terminal Web Interface Y Y WM VY WV Point the antenna towards the correct satellite fine tune pointing and verify the cross polarisation gt Configure the terminal using the web interface and or check the connectivity version 1 9 2 4 T HALLASSAT 2 GETTING TO KNOW YOUR HELLAS SAT TERMINAL 2 1 The IPmodem 2 1 1 The IPmodem Front Panel Figure 2 The IPmodem Front Panel ca R logged on to the satellite network LAN indicator LEDs Left Green continuous link layer status Right Green blinking Ethernet frames are received or transmitted 4 Rx indicator LED Green continuous forward satellite signalling receiving 5 Tx indicator LED Green blinking traffic transmitting via the satellite link Table 2 Description of the Elements on the IPmodem Front Panel 2 1 2 The IPmodem Back Panel Figure 3 The IPmodem Back Panel version 1 9 2 4 wm om 1 Indoor connection for the transmit coax cable Indoor connection for the receive coax cable 3 Reset button Reboot
36. press once briefly hold less than 5 seconds Factory Reset press and hold for more than 5 seconds Resetting will also reboot the terminal and change all the IP settings back to the default factory settings S power cable Power connector 5 5 2 5mm plug esz k Ethernet cable connector Connection for the LAN type RJ 45 Ethernet cable Table 3 Description of the Elements on the IPmodem Back Panel 2 1 3 The Power Supply Figure 4 IPmodem Power Supply e Universal input range nominal 100 240 Volt 50 60 Hz e EC320 C8 socket e CE approved e Output 15V 2A e Plug 5 5 x 2 5 mm 2 1 4 Cables 2 1 4 1 Ethernet Cables Included with your HELLAS SAT Terminal is a crossed red Cat 5 Ethernet cable with RJ 45 connectors This cable is approximately 2 m long It will be used to connect the IPmodem to your computer version 1 9 2 4 SL HAL SAT The IPmodem Ethernet connection also supports auto cross over Alternatively a straight Ethernet cable can be used 2 1 4 2 Coaxial Cables There are two separate cables between the antenna and the indoor equipment the receive cable Rx and transmit cable Tx These coaxial cables coax are approximately 1 cm in diameter and are 30 m long Delivered with your system is a combined twin cable with Rx and Tx cable attached to each other The outdoor F connectors must be compression types of durable construction and each have a rubber boot to effectively s
37. reen for a Committed Multicast configuration version 1 9 2 4 SL HAL SAT 31 O EE 73 Newtec Air MAC address 00 06 39 00 B6 A0 EE A TE uA e SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS P Ethernet Satellite Q Software Reboot oes Committed Multicast Configuration Configuration Ethernet Interface i Satellite Interface Multicast Mode Static o Multicast Static Multicast IP Address 230 0 0 1 Device Static Multicast IP Address 234 6 1 2 Software Static Multicast IP Address 234 6 1 13 Hardware Test Figure 31 Web Interface gt Confirmation Committed Multicast Configuration 3 8 Device 3 8 1 Software 3 8 1 1 Introduction General Case The terminal software is automatically upgraded over the satellite without any user interaction In general the only requirement for an upgrade to be successful is for the terminal to have satellite connectivity during the time of upgrade To allow a secure terminal software upgrade mechanism the flash of the modem can contain two different software versions A newly installed software version has to pass an automatic software validation procedure After a software upgrade the IPmodem is automatically reset Newtec BS 60 26 74 28 76 63 SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS m ogged in from Hub C Ethernet C Satellite C Software Reboot ESS software Status Configuration Software Download Identifiers Software
38. rier Pointing Carrier 1 Pointing Carrier 2 Default camer 1 Carmer 3 Enabled Enabled Disabled Enabled Disabled Transport Mode Oove 5 G 0VB S2 CCM QDv8e 5 DVB S2 CCM Frequency 105912500 GHz 11 0000000 GHz Symbol Rate 22 0000 MBaud 22 MBaud DVEH 52 Roll off Factor 035 o 025 O20 35 O25 O20 Ort tal Position 0 0 East C west 0 0 East wast Warning Entering incorrect settings will prevent your modem to logon to the network Only change satellite y configuration settings on request of your Internet Service Provider Figure 24 Web Interface Edit Configuration Satellite Interface Click on in the Web Interface Edit Configuration Ethernet interface Figure 24 to save the new settings The satellite interface configuration is now saved and the changes in the configuration are displayed Changing initial carrier 1 frequency from 30000000 to 130000000 Changing initial carrier 1 symbol rate from 200000 to 120000 Changing initial carrier 2 frequency from sooooooo tO 110000000 Changing initial carrier 2 symbol rate from soooo to sooo The configuration was updated Changes may not take effect until after the next reboot Figure 25 Example of Satellite Interface Configuration Changes Click on reboot at the bottom of the page Click on Normal Reboot to confirm and execute the reboot version 1 9 2 4 S HALLASSAT 28 Reboot The Modem will restart in a few
39. s explained for connecting a single computer to the IPmodem or for connecting a router with its own LAN to the IPmodem To correctly interpret the figures keep in mind the following convention O Private IP address Public IP address Figure 39 Network Configuration Legend 4 1 Connect a Single Computer to the IPmodem Once the computer is connected to the IPmodem s Ethernet interface set the computer s IP settings to DHCP enable gt Please refer to section 5 for a detailed explanation on how to change the IP settings Public IP address 192 168 1 1 Default Gateway Figure 40 CPE Network Configuration gt Single Computer The IPmodem web interface can be reached on e 192 168 1 1 default web interface address e The Default Gateway address We recommend using a Software fire wall on the computer which is connected to the IPmodem To know the Default Gateway address type the ipconfig command in the command line interface version 1 9 2 4 W HAL SAT 40 4 2 Connect a LAN to the IPmodem To connect the IPmodem to a network a router is needed The IPmodem has to be connected to the Internet WAN interface of the router In the router configuration the Internet WAN interface must be set to DHCP mode Please refer to the router s manual for a description of how to set the Internet interface to DHCP mode and how to connect the router to your LAN local area network Please refer to sect
40. s can be run on the terminal version 1 9 2 4 35 SL HAL SAT Tests started 17 07 36 seconds ago Software test Software test Ethernet LAN test Ethernet test Satellite connection test Physical layertest Data link layertest Network layertest Traffictest Ping traffic test Ping packet size bytes Number of pings DNS traffic test Http GET traffic test Start test port to text file Figure 36 Web Interface gt Test Overview Mark H or unmark U atest depending on the tests to be run Section 3 9 3 gives a description of the tests which can be performed Click on the Starttest_ _ ton to begin the test 3 9 1 On Screen Test Results As a result a screen with the requested test results will be shown see Table 17 Possible States of IPmodem Tests Test waiting to run Successfully ran test Unsuccessfully ran test Table 17 Possible States of IPmodem Tests version 1 9 2 4 T HAL SAT Tests Tests started 1913119 seconds ago Software test Goftware test w running software version 1 5 13 alternative software version 0 0 47 0 Ethernet LAN test Ethernettest w link up 100baseTx FD Satellite connection test Physical layertest X na demodulator lock Data link layer test Gd Network layer test El Traffictest Ping traffic test Ping packet size bytes Number of pings DNS traffic test Http GET traffic test Start test Figure
41. seconds Click here to return to the web interface Figure 26 Reboot in Progress gt Click on Click here to return to the web interface and wait a few minutes The satellite interface configuration is now effective 3 7 3 Multicast The satellite can send several sessions to a number of HELLAS SAT terminals at the same time This is IPmulticasting There are two configurations possible in the HELLAS SAT terminal to receive these programs e Static IP addresses these are IP addresses where the sessions are received You will be provided with these addresses if needed e IGMP this is a protocol that lets you receive multicast sessions maximum 10 without entering specific IP addresses 3 7 3 1 View the Multicast Configuration EL ewlec Air MAC alles 00 06 39 00 B6 A0 li d 02 E aw SHAPE ID ase tent COMMUNICATIO A 6 Ethernet Satellite Q Software Reboot Configuration for Multicast Status Configuration Ethernet Interface Recetve Multicast Satellite Interface Multicast 00 Multicast Mode Static Device Static Multicast IP Address 230 0 0 1 Software Static Multicast IP Address 234 6 1 2 Hcc Static Multicast IP Address 234 6 1 13 Test Figure 27 Web Interface View Configuration Multicast 3 7 3 2 The Multicast Parameters The displayed parameters and their description are shown below version 1 9 2 4 SL HAL SAT 29 Multicast Mode Disa
42. settings K ig Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses Advanced Click the OK button 5 3 Windows XP gt Open the Start Menu and select Control Panel gt Open the Network Connections window gt Right click on the active LAN connection and select Properties The Local Area Connections Properties dialogue will open Local Area Connection Properties eee ap e zg General Authentication Advanced Connect using BR Marvell rukon 88E 8053 PCI E Gigabi This connection uses the Following items dw a File and Printer Sharing For Micrasoft Networks Jl qos Packet Scheduler vi 5 amp 7 Internet Protocol TCP IP Le Install Uninstall Properties Description Transmission Control Protacal Intermet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected Notify me when this connection has limited or na conmectvity version 1 9 2 4 SL HAL SAT 45 gt Select the tab General gt Scroll down the items and select Internet Protocol TCP IP gt Click the Properties button The Internet Protocol TCP IP Properties dialogue will open By default the dialogue is set as shown below Internet Pr
43. t can be run on the IPmodem 3 9 3 1 Software Test The Software test verifies the validity of the software 3 9 3 2 Ethernet LAN Test The Ethernet LAN exists of three tasks gt Checking the Ethernet physical layer gt Obtaining the IP address off the computer connected to the IPmodem gt Checking the IP address of the computer provided via DHCP by the IPmodem version 1 9 2 4 T HAL SAT 38 3 9 3 3 Satellite Connection Test The Satellite connection test is composed of three tests e The Physical layer test checks if the physical layer of the IPmodem satellite connection is able to receive data e The Data link layer test checks if the HELLAS SAT system is able to send data to the satellite e The Network layer test checks the IP connection 3 9 3 4 Traffic Test The Traffic test is composed of three tests e A ping traffic test tests if ping packets can be transported over the network from the IPmodem over the satellite to the hub site The following fields can be filled in Ping packet size bytes minimum 1 and maximum 65 507 bytes Number of pings minimum 1 and maximum 100 e The DNS traffic test resolves a URL via a name server at the hub site The Http GET traffic test verifies the TCP acceleration and pre fetching version 1 9 2 4 SL HALLASSAT 39 4 APPENDIX A LOCAL NETWORK CONFIGURATION The following provides an overview of IP network configurations The situation i
44. tellite Interface Multicast Device Software Hardware Figure 13 Menu Structure for the Normal User version 1 9 2 4 SL HALLASSAT 17 3 4 Reboot the IPmodem 3 5 3 5 1 version 1 9 2 4 18 See section 2 1 2 for similarities with the hardware button reboot Figure 14 Location of the Reboot Link Click the Reboot link at the right of the status bar to reboot the terminal Two options are provided Normal Reboot This will trigger a normal device reboot Factory Reset This will force a factory reset of the terminal The following settings are reset to default values management IP address and netmask Choose one of the above options The terminal will reboot and return to the Status page This may take up to one minute including satellite link initialisation been performed Changes may not take effect until after the next The reboot of the terminal is needed when a re configuration has reboot LEDs in the Status Bar Ethernet LED The Ethernet LED gives the general status of the Ethernet connection to the IPmodem Connection is not OK Yellow Connection is OK but no DHCP address is given Green A DHCP address is given and the connection is OK Table 5 Status LEDs Ethernet S HAL SAT 3 5 2 Satellite LED The Satellite LED gives the general status of the Satellite connection to the IPmodem Red 0 No connectivity no valid signal received
45. the Domain Name Servers Optional box gt If not already selected select Using DHCP from the drop down box called Configure in the TCP IP tab You should get a screen shot as above gt Apply your settings by clicking the Save button version 1 9 2 4 S HAL SAT 48 6 APPENDIX C TROUBLESHOOTING GUIDE da We would appreciate any useful feedback that can help us to complete this section Problem indication Possible solution No connectivity with IPmodem web The IPmodem has no connectivity with the interface LED error indication The Rx indicator LED is off The Warning LED is orange Web interface error info Modem State idle Modem LED is red Web interface error info Modem State antenna pointing Web interface error info No demodulator lock Modem LED is red LED error indication The RX indicator LED is off Error information in the web interface Network lookup failed LED error indication Warning LED is on RX LED is o satellite network section Error Reference source not found Check if the computer can receive an IP address via DHCP as described in Section 5 If the computer can receive an IP address unplug the Ethernet cable from your computer wait for more than 3 minutes and plug the Ethernet cable in again Your modem has not been pointed Consult the Point amp Play manual to execute the pointing process Your modem is currently in the pointing state Consult
46. the Point amp Play manual to execute the pointing process Error in handling of the Rx signal The Rx demodulator cannot lock Verify the pointing of the antenna Verify the connectivity between the IPmodem and the antenna Verify the configuration of the satellite interface frequency polarisation symbol rate If the IPmodem could not login to the satellite network maybe the result of pointing to a wrong satellite Verify the configuration of the satellite interface If the pointing data is correct check if the antenna is pointed correctly Re point if necessary Reset the IPmodem Contact the ISP if this error is persistent for more than four hours version 1 9 2 4 S HAL SAT 49 Problem indication Possible solution Error information in the web interface Network look up failed RMT table lookup failed verify Population Id LED error indication Warning LED is on RX LED is on Error information in the web interface Synchronisation process failed LED error indication Warning LED is on RX LED is on Error information in the web interface Synchronisation lost LED error indication Warning LED is on RX LED is on Error information in the web interface Network login failed Error information on the IPmodem LED error indication Warning LED is on RX LED is on Error information in the web interface Network Layer configuration failed LED error indication Warning LE
47. to 1 minute Newtec Air MAC SAGBFESE 60 26 74 28 76 63 P A SHAPING THE FUTURE OF SATELLITE COMMUNICATIONS logged in from Hub C Ethernet C Satellite C Software Reboot LIN software Upgrade Status Configuration Alternate software version 1 5 1 4 will be used Ethernet Interface Satellite Interface The Modem will restart in a few seconds Multicast Device Hardware Test Figure 34 Web Interface Software Upgrade Confirmation version 1 9 2 4 W HALLASSAT 34 3 8 2 Hardware ee SHAR SASS TE COMMUNICATIONS When a newer version is present and validation fails the software LED is red Also read section Error Reference source not found for more information on the meaning of the software status LEDs Air MAC address 00 06 39 00 B6 40 6 Ethernet Satellite Q Software mm Reboot status Configuration Ethernet Interface Satellite Interface Multicast Device Software Test Hardware ID NTC 2218 U5 Hardware Version 1 Figure 35 Web Interface gt Hardware Below are given the displayed parameters and their description These values are read only Parameter Device Hardware ID Hardware Version Hardware version number of the modem Table 16 Configuration Page gt View Hardware Parameters 3 9 Test Hardware identifier of the modem To view the functioning status of the HELLAS SAT Terminal or to identify problems that may occur test
48. tor F female Impedance 75 Ohm Frequency 2750 2900MHz Ku band Tx level 0 dBm Performance e IP data Throughput Up to2 Mbit s IP forward Up to 143 kbit s ATM return version 1 9 2 4 W HAL SAT 54 Management Web GUI LAN interfaces Ethernet 10 100 baseT RJ 45 connector Standards EN 302307 DVB S2 EN 300421 DVB S EN 301790 DVB RCS EN 50478 SATMODE EN 301428 VSAT spectrum usage EEE 802 3 10T Ethernet EEE 802 3 100TX Ethernet Routing Protocol RFC 768 UDP RFC 791 IP RFC 792 ICMP RFC 793 TCP RFC 826 ARP RFC 959 FTP RFC 2131 DHCP RFC 2186 2187 Caching protocols RFC 2096 IP forwarding Power Supply Power supply 210 260 VAC 50 Hz Environment Operational 0 to 40 deg C non condensing Storage 40 to 70 deg C up to 95 condensing Humidity 10 to 70 non condensing Sizes 190x 50 x 167 mm 8 2 iLNB outdoor unit Interface e RF Out EIRP NOMINAL 35 8 20 log f 14 GHz dBW with 75 cm antenna Frequency range 13 75 14 5 GHz Ku Band Polarisation linear and orthogonal to Rx e RF In version 1 9 2 4 W HAL SAT 55 Frequency 10 7 12 75 GHz Polarisation Selection Physical Mounting Environment e The ODU operates nominally under the following conditions Ambient Temperature 30 to 60 C Weather protection IP67 Humidity 0 to 100 condensing Solar
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