Canon BJC-4200 User Manual
Contents
1. Wj Customer Care Center Canon provides customer support and service for all Canon printer products If you have any questions regarding your new printer call the Canon Computer Systems Customer Care Center at 1 800 423 2366 Support is available from 6 a m to 12 midnight Eastern Standard Time EST seven days a week except holidays o If you seem to have an operation problem try to solve it by using the Super Solver or by referring to the troubleshooting information in your Visual Guide If you cannot quickly resume normal operation contact Canon s experienced support personnel at the Customer Care Center J Canon Canada Customer support for Canadian residents is available 24 hours a day seven days a week at 1 800 263 1121 In other countries please contact your Canon Dealer Servicing the Printer The Canon BJC 4200 Color Bubble Jet Printer is designed with the latest technology to provide trouble free operation The warranty information at the back of this manual describes Canon s limited one year warranty for its Bubble Jet printers Be sure to read the warranty information to find out about the different service options available to you Save your sales receipt for proof of purchase In the event that your printer needs service te you will need your proof of purchase to obtain warranty service If you feel your BJC 4200 Color Bubble Jet Printer needs servicing contact Canon on the World Wide Web to locat2. You use the manual feed function when printing on heavier weight print media 17 Ib to 30 Ib or 64 g m to 105 g m 1 If you are manually feeding heavier weight print media set the paper thickness lever to the right 2 Insert the single sheet O O O 0 Slide the paper into the manual feed slot in the back of the printer Align the sheet with the left edge of the manual feed slot Hold the sheet for about two seconds until it feeds automatically The printer will automatically load the paper into position Start your If you are using Windows you must select Manual Feed in the BJC 4200 printer driver for the printer to accept manually fed paper o After printing on thick paper or envelopes set the paper thickness lever inside the printer back to the left or center position before printing on other paper types o After manually feeding a sheet of paper or an envelope extend the paper support print operation Printing on Envelopes You can stack up to 15 envelopes in the sheet feeder or you can manually feed envelopes one at a time U S Commercial number 10 COM10 envelopes and European DL envelopes are recommended You may be able to stack envelopes of other sizes in the sheet feeder however Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL The following envelopes are not recommended because they may cause jams or smears or may damage your printer
3. either color or black in your BC 21 Color BJ Cartridge is out of ink see the next section page 4 18 for instructions on how to replace an ink tank Before starting make sure the printer s power is on 1 Openthe Use both hands to grasp the sides of the cover and pull it toward you front cover 2 Press the The printer beeps and moves the cartridge holder to the center of the ARTRI printer 7 i o The power light blinks while the cartridge holder is positioned in the center uTTON once of the printer oe CARTRIDGE BUTTON Do not attempt to move the cartridge holder manually This may damage the Note printer 3 Lift the green lock lever on the cartridge holder Slide the BJ cartridge out of the holder 3 Store or Ifyou are replacing an old BJ cartridge dispose of the old cartridge properly mia pose GF o If you are switching cartridges you must store the cartridge you are the BJ removing in the BJ Cartridge Container cartridge Take the new BJ cartridge out of its protective packaging 7 Remove the protective material from the BJ cartridge 8 Slide the BJ cartridge straight into the cartridge holder o Peel off the protective foil o Lift off the cap from the print head and then remove the tape TAPE o Be careful not to touch the rollers with the print head o Make sure the cartridge is pressed against the back
4. magenta yellow and one black You can replace the ink tanks n i without replacing the print head unit when you run out of ink o BC 20 Black BJ Cartridge Contains the print head unit and black ink only Use this cartridge when Eg you will be printing with black ink only When you run out of ink you replace the complete cartridge o BC 22 Photo BJ Cartridge Contains the print head unit and color and black inks Use this cartridge when you want to produce photo realistic color printing When used with Canon s High Resolution Paper HR 101 or Glossy Photo Paper GP 201 this ink produces images comparable to your favorite photographs When you run out ink you replace the complete cartridge o BC 29F Neon BJ Cartridge Contains the print head unit and neon color and black inks Use this cartridge when you want to add hot new colors to everything from your business graphs to stickers for your kids These amazing bright fluorescent colors make your pictures graphs and fun images really stand out When you run out ink you replace the complete cartridge The actual amount of ink that you use will vary depending on the print density of a page If the majority of your output is graphics you may need to change cartridges or tanks more often than when you are printing text only See Appendix A Specifications for details on the life expectancy of the BJ cartridges You may need to replace the BJ cartridge or a BJ tank when any of the fo
5. printer and you need to take care when transporting it The printer s components such as LA the sheet feeder may become damaged if subjected to severe vibration during transportation Also your print head my dry out during travel and become unusable if it is not capped and taped correctly If you plan to move the printer from one location to another or if you want to store it follow these steps 1 Turn off the Make sure the print head is in the home position i i o Remove any paper from the sheet feeder i s poera o Detach the interface cable power o Do not remove the AC adapter 2 Open the Tape the BJ cartridge to the side of the printer front cover TAPE Close the Remove the BJ cartridge container from the side of the printer and store it in a safe place front cover eee ws o Return the paper support and paper output tray to their original positions 4 Repack the Do not remove the BJ cartridge from the printer or ship a BJ printer in its cartridge or an ink tank from which you have removed the D protective cap An opened BJ cartridge or ink tank that is not installed in original the printer may leak and the print head may dry out Also if you do not packing tape the BJ cartridge to the side of the printer ink may spill into the materials printer Troubleshooting J JF mi A v lt wa a lt Due to today s rapidly changing personal computer environment we have placed troublesh
6. 301 water resistant High Resolution Paper HR 101 Transparency CF 102 Back Print Film BF 102 High Gloss Film HG 101 Fabric Sheet FS 101 T Shirt Transfers TR 101 Greeting Cards GC 101 Brochure Paper BP 101 O O O OOO0OO0OOO See Chapter 3 Paper Handling for details on Canon s specialty papers Getting Help From Canon Canon provides experienced support personnel to help you in every way pal On line Support Services You can easily contact Canon on the World Wide Web Our address is http www ccsi canon com Canon provides a bulletin board service BBS which is useful for obtaining newly developed third party drivers Call 1 757 420 2000 The protocol for the BBS is up to 28 800 bps eight data bits one stop bit and no parity If you use CompuServe you can access the Canon Peripherals Forum This allows you to talk with other users send a message to Canon or download printer drivers Just type GO CANON at any CompuServe prompt o If you have a modem you can contact Canon through the Web its BBS or CompuServe Through these on line services you can find out about the latest Canon products or you can retrieve general information about specific products o If you are looking for information about any Canon printer driver for a unique situation you can contact one of the Canon on line services o You can retrieve information from the on line services at any hour of the day or night LI On screen Support
7. OR DISABLE DISABLE SETUP f CARTRIDGE ANALYZER DETECTION P i i j E E gt ee ja v A s Si rd t S s 0 SAVE YOUH CUSTOM PRINT SETTINGS Control This tab allows you to print test pages turn off the printer enable or disable the auto power on feature clean the print head or move the BJ cartridge so you can change it It also allows you to turn off the printer after a certain period of inactivity The printing options on this tab are the same for both Windows 95 and Windows 3 1 POWER OFF PRINTER ENABLE AUTO POWER ON DISABLE AUTO POWER ON CLEAN THE PRINT HEAD PERFORM DISABLED PRINTER TESTS H SELECT TIME PERIOD FOR AUTO POWER OFF Visual Guide This tab is selectable once you have installed either the Visual Guide or the Super Solver From this tab you can initiate installation if either the Visual Guide or the Super Solver is not installed Once installed you can start either the Visual Guide or the Super Solver from this tab image goes here Specifying Your Printing Options Be sure to use your on line help to find out about the settings available for each printing option 0 0 O To move between the Windows tabs click on any of the tabs To select the settings on a tab click the OK button To cancel your setting selections on a tab click the Cancel button To save your settings without exiting click the Apply button To acc
8. Plain Paper Approx 100 sheets 0 4 stack 20 Ib or 75 g m Bubble Jet paper Approx 100 sheets 0 4 stack High resolution Approx 80 sheets 0 4 stack paper Transparencies 50 sheets Back print film 10 sheets Fabric sheets 1 sheet T shirt transfers 1 sheet Envelopes 15 envelopes U S Commercial number 10 or European DL Paper Size Letter 8 5in x 1lin Legal 8 5 in x 14 in A4 210 mm x 297 mm A5 148 x 210 mm B5 182 x 257 mm U S Commercial 10 envelope 9 5 in x 4 1 in European DL envelope 220 mm x 110 mm Paper Type Bubble Jet paper High resolution paper Transparencies Back print film High gloss film Fabric sheets T shirt transfers Greeting cards Brochure paper Envelopes Paper Weight Automatic Feed Manual Feed Print Speed BC 21 Color BJ Cartridge black ink BC 21 Color BJ Cartridge color ink Optional BC 20 Black BJ Cartridge black ink only Print Width Maximum Line Feed Speed Recommended Canon Bubble Jet Paper water resistant LC 301 Canon High Resolution Paper HR 101 Canon Transparency CF 102 Canon Back Print Film BF 102 Canon High Gloss Film HG 101 Fabric Sheet FS 101 for Canon Bubble Jet printers Canon T Shirt Transfers TR 101 Canon Greeting Cards GC 101 Canon Brochure Paper BP 101 Commercial number 10 or European DL 17 to 24 lb 64 to 90 g m 17 to 30 lb 64 to 105 g m Standard mode 173 cps at 10 cpi Draft mode 255 cps at 10 cpi Appro
9. Services 5 Canon provides on screen assistance with both the Visual Guide and the Super Solver o Canon s Visual Guide contains a wealth of information about your printer including basic operational functions color printing and troubleshooting Once installed you can select the Visual Guide from the Visual Guide tab in your printer driver or from Canon Creative o Canon s Super Solver is now included with Canon Creative The Super Solver is an on line troubleshooting guide It includes questions and answers to any problems you may have Once installed you can select the Super Solver from the Visual Guide tab in your printer driver or from Canon Creative a Fax Retrieval System as Canon provides a 24 hour toll free Fax Retrieval System You can use this service to get helpful documents faxed directly to your fax machine These documents contain useful information to assist you tin the operation of your Canon Printer To access this service call 1 800 526 4345 o One of the first things you may want to do after setting up your printer is call the Canon Fax Retrieval System and request an index of the documents available to you through this service Documents will be faxed directly to your fax machine o The Fax Retrieval System offers up to date information about Canon s products as well as technical information about specific products By reviewing the index you can determine what information would be beneficial to your installation
10. The following sample shows the Nozzle Test when optional BC 20 Black BJ Cartridge is installed Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensure constant high quality printing Cleaning the Print Head From Windows If you are using Windows you can execute print head cleanings from the Control sheet in the printer driver Simply click on Clean Ink Head Lontials Power OI Enable Auto Power On Disable Auto Power On Clean Ink Head CLICK HERE Change Ink Cartridge Cleaning the Print Head Using the Operator Panel If you want to clean the print head from the operator panel follow these steps 1 Make sure Make sure the green power light is on the printer is turned on 2 Press and The power light will blink for several seconds while the print head is being hold the cleaned RESUME button for at least two H seconds until the 4 N 7 printer Sy dA beeps twice A Hote POWER LIGHT o Perform the print head cleaning only when you encounter a print quality problem Unnecessary and repetitious cleaning will waste ink o If you execute the print head cleaning while paper is manually loaded the printer will eject the paper and perform the cleaning BJ Cartridge Guidelines You can use these cartridges with the printer o BC 21 Color BJ Cartridge Contains the print head unit and two replaceable ink tanks one color x cyan
11. a Windows application ADD COMMENTS HERE PRINT A SEPARATOR PAGE PRINT A TEST PAGE o Details Windows 95 only This tab allows you to specify printer port settings spool settings and time out settings You see this tab when you open the Properties dialog box from the Printers folder but not from within a Windows application DEFINE THE PRINTER S PORT SPECIFY THE PRINTER DRIVER SPECIFY TIMEOUT SETTINGS SPECIFY SPOOL SPECIFY PORT SETTINGS SETTINGS o Paper This tab allows you to specify page orientation paper size and type of print media The printing options on this tab are the same for both Windows 95 and Windows 3 1 SPECIFY PAGE ORIENTATION SPECIFY SIZE OF PAPER SPECIFY TYPE PAPER FEED METHOD o Graphics This tab allows you to specify print quality color model and print model The printing options on this tab are the same for both Windows 95 and Windows 3 1 However the Image Color Matching feature is available in Windows 95 only ENABLE OR DISABLE SPECIFY IMAGE COLOR PRINT QUALITY MATCHING WINDOWS 95 ONLY SELECTA COLOR MODEL ENABLE OR DISABLE SELECTA iniii PRINT MODEL ENABLE OF DISABLE IMAGE OPTIMIZER M o Setting This tab allows you to turn on or off the Setup Analyzer and the Color Advisor It also allows you to save up to four custom print settings The printing options on this tab are the same for both Windows 95 and Windows 3 1 ENABLE OR ENABLE
12. guidelines Cleaning the printer Printing the test pages Cleaning the print head BJ cartridge guidelines Replacing the BJ cartridge Replacing an ink tank in the BC 21 Color BJ Cartridge Storing a BJ cartridge Transporting the printer O O O OO0OO0OO0OO0OO Printer Guidelines Follow these guidelines to avoid damage to your printer and harm to you or others 0 0 Set the printer on a stable surface Do not use an angled printer stand Avoid setting the printer in direct sunlight Keep the front cover closed when printing Do not set anything on top of the printer Make sure the power is off any time you connect or disconnect the AC adapter or interface cable Do not unplug the AC adapter unnecessarily Do not unplug the printer or turn off a power strip to which the printer is attached when the printer s power is turned on This may prevent the print head unit from returning to the home position on the right and being capped which may cause the print head to dry out This is critical If left uncapped the print head unit may clog and may need to be replaced Do not move the mechanism that holds the BJ cartridge Attempting to move the BJ cartridge holder may damage delicate mechanical parts BJ CARTRIDGE HOLDER Cleaning the Printer Your Printer requires little routine maintenance Perform the following maintenance as necessary to keep your printer in good operating condition A o Make sure the printer is t
13. reaches 20 o If paper curls after printing remove it immediately otherwise paper jams may occur o The platen a roller on the inside of the printer may become inked if you print data beyond the width of the page If this happens clean the platen with a soft cloth For details on cleaning the platen see page 4 3 o Depending on the density of your printed pages the ink may need time to dry Within two to three seconds the ink becomes smudge resistant After drying several minutes the ink becomes water resistant o Do not try to load paper into the sheet feeder beyond the paper limit mark or the tab on the right side of the sheet feeder stacking too much paper may cause paper feeding or printing problems TAB o Make sure there are no gaps between the stack of paper and the paper guide nor the right edge of the sheet feeder NO GAF HERE _ NO GAP HERE o When automatically feeding transparencies or back print film remove each sheet after it is delivered Do not allow film sheets to stack up in the paper output tray o Let the printed sheets of film dry completely before storing them The complete drying time required for Canon s transparencies or back print film is approximately 15 minutes o When a sheet of film has dried completely cover its printed side with a sheet of plain not coated paper before storing it this is recommended even if you place the sheets of film in a clear file Manually Feeding Paper
14. 56789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghijklmnopgrstuvwxyz Demonstration This test prints a sample page describing the printer s features BJC 4200 Color Pubhis det Printer Canon Excoteut ariut auality 770 x 300 dpi resoiution in woth coler and monochrome with emanthing Prinia fast Maximum print epecd resones nearly 5 ppm in monochrome and ppa in eater i media versatilitv Prints beautifully on pisin g yand iigh resolution papersjenvelopes hen eee and beoh print Mime traneperencios and even fabric sheets Trwe_ehotwar anaitu Canon s new optional ink cartridge inetanty tures your printer into photo printer pS Canon s few driver offers compatibility with Morsen Winetowee 0n Microsoft Windowse 3 eed DON Pr let pemwletion of biesh de cater pricting be MPO 1 DIU Api with cmmwtbiny Caves je p ropletered redemert ond ADi io o tredemert of Cese bee Horeeet ond Waders are vegivlered tredemerte of Preranel Cerperet w Oe the Dolled Diabos pad wither covet ine Aii ether freed sad prodani comia ore regtrtered Uredemerte or irpiri of Chole reapent ine smars Nozzle Test Use this test print to check that each print head nozzle is operating properly When the BC 21 Color BJ Cartridge is installed the pattern includes all four colors yellow magenta cyan and black In the color pattern you ll notice that lines are missing between the colors This is normal
15. BJC 4200 USER MANUAL Canon Contents J J J a J gt 2 4 1 Introduction 1 1 Supplies and Accessories 1 2 BJ Catridges and BJ Tanks 1 2 Canon Specialty Papers 1 3 Getting Help From Canon 1 4 Servicing the Printer 1 6 2 Using the Printer With Windows 2 1 Installing a Printer Driver 2 1 Printing a Document 2 2 Printer Setup Within Windows 95 2 3 Opening the Printer Properties Dialog Box in Windows 2 3 95 2 3 Using the Printer Driver in Windows 95 Printer Setup Within Windows 3 1 2 4 Accessing the Printer Options 2 4 The Windows Tabs 2 5 Specifying Your Printing Options 2 8 Recommended Graphics Settings 2 9 Using the Setup Analyzer 2 10 Using Color Advisor 2 11 Using Cartridge Detection 2 11 Printing Speed Versus Color 2 12 For Quick Color Printing 2 12 For High Quality Color Printing 2 12 For Monochrome Printing 2 13 Other Ways to Improve Print Speed in Windows 2 13 3 Paper Handling 3 1 Selecting Paper Types 3 2 Paper Guidelines Setting the Paper Thickness Lever Printer Settings for Various Print Media Loading Paper Automatically Feeding Paper Auto Feed Guidelines Manually Feeding Paper Printing on Envelopes Using Canon s Specialty Papers Canon s High Resolution Paper HR 101 Fabric Sheet FS 101 4 Maintaining the Printer Printer Guidelines Cleaning the Printer Printing the Test Pages Cleani
16. C 21 Color BJ Cartridge If you perform a print operation correctly but the output is blank an ink tank may be out of ink Perform the print head cleaning at least five times If the output is still blank replace the empty ink tank in the BC 21 Color BJ Cartridge Leave the BJ cartridge in the printer when replacing an ink tank Make sure the printer s power is on 1 Openthe Use both hands to grasp the sides of the cover and pull it forward front cover 2 Press the The printer beeps and moves the cartridge holder to the center of the CARTRIDGE Printer button once o The POWER light blinks while the cartridge holder is positioned to the center of the printer CARTRIDGE BUTTON Remove the empty BJ tank 4 o The color ink tank is on the left the black ink tank is on the right o Grasp the tab on the top of the tank and pull forward to release the ink tank o Then lift the ink tank up and out of the BJ cartridge unit o Dispose of the ink tank properly You may want to place it in a plastic bag to keep from spilling any residual ink Take the new ink tank out of its packaging 9 Slide the new ink tank into the empty slot on the BJ cartridge o Then remove the protective cap 6 Press firmly on the tab on the top of the ink tank until it snaps into place 7 Make sure each BJ tank is correctly seated in its respective slot o If you are replacing both ta
17. Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes using peel off sealing strips O O O o Envelopes in which letters have been enclosed When you are ready to print on envelopes follow these steps to stack envelopes in the sheet feeder You can also manually feed envelopes one at a time 1 Make sure that the paper thickness lever is set to the right Make sure the paper support is raised and the paper output tray is extended 3 Prepare the Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp o Press all the way around the envelopes to remove any curls and expel air from inside the envelopes envelopes PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP 4 Make sure any curls are removed from the flap of each envelope 5 Insert the Slide a stack of envelopes into the sheet feeder until it stops o Align the edge of the paper guide with the left edge of the stack of envelopes envelopes 6 Start your o Make sure the printer is on print operation Using Canon s Specialty Papers This section describes how to use the cleaning sheet that comes with the Canon High Resolution Paper and how to use the Fabric Sheets for Canon printers Canon s High Resolution Paper HR 101 Canon s High Resolution Paper HR 101 is designe
18. The Canon High Gloss Film HG 101 features a bright white finish that lends striking visual power to charts graphs and photographic images Use this film to make your presentation materials and graphics look professional Fabric Sheets Use Fabric Sheets FS 101 for Canon Bubble Jet printers to print banners pillow covers scarves flags and other textile items Use these sheets for appliqu s and other craft and sewing projects Fabric sheets are 9 5 x 14 T Shirt Transfers Use Canon s popular T Shirt Transfers TR 101 to create and personalize T shirts sweatshirts aprons tablecloths napkins tote bags and anything else your imagination allows Use on any cotton or cotton poly blend fabric Your image is printed in mirror image when you use T Shirt Transfer mode through the BJC 4200 Printer Driver so when you iron it onto the T shirt the image is viewed correctly Greeting Cards Get the most out of your Canon Creative or other card making software with Canon Greeting Cards GC 101 These cards give your unique personalized cards the look and feel of professional cards You can create cards invitations announcements and more Brochure Paper Canon s Brochure Paper BP 101 is specifically designed for creating high quality brochures on glossy paper Combined with Design Essentials from Canon Creative you have everything you need to create professional half fold tri fold and full sheet brochures Each glossy sheet is coated on bot
19. a time Automatically Feeding Paper 1 Set the o Center for the BC 21 Color BJ Cartridge paper o Left for the optional BC 20 Black BJ Cartridge thickness lever PAPER THICKNESS LEVER Pull the paper For letter size and A4 size paper extend the paper output tray support up until it stops Pull out the paper output tray and its extension 3 Fanthe For best results fan the paper before loading it o Always fan a stack of paper along the edge that will feed into the printer paper iot Slide the stack of paper into the sheet feeder until it stops 5 Start your print operation o Align the edge of the paper with the right edge of the sheet feeder o Secure the stack with the paper guide o Make sure that the printer is turned on Auto Feed Guidelines When automatically feeding stacks of paper follow these guidelines o Do not open the front cover while printing This may cause paper jams smudges or malfunctions o Do not leave paper stacked in the printer for long periods of time longer sheets of paper may become bent or curled over time This may cause the paper to misfeed or jam o If your printed page contains lots of graphics the ink on the page may be damp due to the print density Remove the page right away and allow the ink to dry o The capacity of the paper output tray is 20 sheets of paper To reduce paper jams remove paper from the output tray before the count
20. at 5 coverage General Interface IEEE 1284 compatible parallel interface Acoustic Noise Level Approx 45 db A per ISO 9296 Operating Environment Temperature 41 F to 95 F 5 C to 35 C Humidity 10 to 90 RH no condensation Storing Environment Temperature 32 F to 95 F 0 C to 35 C Humidity 5 to 95 RH no condensation Power Source USA Canada AC 120 V 60 Hz Power Consumption 5 watts maximum nonprinting 20 watts maximum printing Dimensions 15 1 in 383 mm W x 9 1 in 232 mm D x 8 0 in 203 mm H Weight Approx 7 7 lb 3 5 kg
21. both utilities you will have to save and reboot the system Note that selecting standard Bi directional changes the CMOS setting to bi directional Compaq Presario Problem A Compaq Presario running windows 95 will print only 3 4 page out of any windows application Cause This occurs with Windows 95 Windows 3 1 and Win95 mini drivers Solution Change the Resource Setting of LPT1 Right Click on My computer Select Properties Select Device Manager Tab Double click Ports COM amp LPT Double click LPT1 Select Resources Tab De select Automatic Settings Change Basic Config from 0000 0 to 0003 3 e This step may require setting to 0002 2 first and then reboot in order 0 0 0 0 0 to see 0003 3 o Select OK The above solution has found to be successful on some machines If unsuccessful then try the following procedure forwarded from Compaq Tech Support Go to Control panel System Device Manager Click in Front of Port Highlight ECP Printer Port Properties Resources Disable Use Automatic Settings Double click on Direct Memory Access Line Change Volume Line to 3 Click OK Close Reboot O O O O O O OOO0OO0OO0OOQOO Z ws J m z z lt Printing Specifications Printing Method Bubble jet ink on demand Paper Handling Automatic feed Manual feed Specifications wa z lt Sheet Feeder Capacity auto feed only Maximum thickness of stacked paper 0 4 inches 10 mm
22. ch dot o Avoid screen matched color In the Custom Settings dialog box avoid Match as the Color Adjustment setting The screen matching feature takes longer to process in the computer because it requires special information o Avoid automatic settings Although the automatic settings are easy to use the computer must interpret the printed page This takes more time than if you select each setting o Free up your memory Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background this frees up more memory for Windows processing o Use Monochrome when possible If you will be printing text in black only choose a Color Selection of Black and White rather than Grayscale Print draft documents in Monochrome rather than Color or use Draft print qualitywhen printing in color o Limit the number of colors on each page The computer will need to calculate and transmit fewer dots Too many colors can make the image confusing and less effective as well as cause the print speed to slow down o Use primary colors when printing presentation graphics Use Black cyan yellow magenta blue green and red when possible The computer will need to calculate and transfer less dot information o Use the Draft print quality The printer will need to image fewer dots o Use Plain Paper as Media Type The print head will make only on pass for each printed line o Use smaller graphics and more whit
23. d for high quality printing This paper is specially coated to produce delicate color output After using a package of High Resolution Paper 200 sheets you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer s rollers this will help prevent paper feed problems Using the Cleaning Sheet 1 Setup Make sure the paper thickness lever is to the center the Make sure the paper support and paper output trays are extended printer Insert the Remove the two pieces of tape from the sheet o Insert the sheet with the sticky side out toward you and down going into the sheet feeder o Adjust the paper guide to the edge of the cleaning sheet cleaning sheet 3 Press the Make sure the printer is on RESUME Press RESUME to advance the cleaning sheet into the printer o Press RESUME again to start cleaning button o The printer feeds the sheet and then ejects it o Use a cleaning sheet once only Fabric Sheets FS 101 Fabric sheets FS 101 for Canon printers come with a booklet that describes special handling procedures Be sure to look through this booklet for special information regarding the Fabric Sheets This section describes specific steps for using Fabric Sheets with the BJC 4200 Be sure to follow these guidelines e To avoid paper jams smearing and other problems do not open the printer s cover during printing e Use the fixing agent that comes with th
24. e BJ cartridges and before and after printing Nom ON heavier weight print media or envelopes Printer Settings for Various Print Media Paper thickness lever Paper feed Media BC 21 BC 20 Method Limit Sheets Plain paper Center Left Auto Approx 100 0 4 stack Bubble Jet Paper n LC 301 Center Left Auto Approx 100 0 4 stack High Resolution n Paper HR 101 Center Auto Approx 80 0 4 stack Transparency CF 102 Center Auto 50 Back Print Film BJ 102 Center Auto 10 High Gloss Film HG 101 Right Manual 1 Fabric Sheet Gehier Auto or 1 FS 101 5 Manual T Shirt Transfers Auto or TR 101 Pi Manual Greeting Cards GC 101 Right Manual 1 Brochure Paper BP 101 Right Manual 1 Other heavier weight Right Niania 1 print media Envelopes Single Right Manual 1 Stack Right Auto 15 Loading Paper You can stack paper in the sheet feeder to load it automatically or you can manually feed one sheet at a time through the manual feed slot You can place approximately 100 sheets of plain paper 20 Ib or 75 g m in the sheet feeder at a time You can stack approximately 50 sheets of transparency film or 10 sheets of back print film in the sheet feeder However these special media may not advance correctly under unusual environmental conditions such as extreme temperatures or humidity If you have trouble with special papers becoming skewed or feeding multiple sheets do not stack them in the sheet feeder Load them one sheet at
25. e Fabric Sheet FS 101 e Do not touch newly printed fabric sheets until the ink is completely dry This takes about one hour Printing On a Fabric Sheet 1 Setupthe Make sure the paper thickness lever is to the right position printer e Make sure the paper support and paper output tray are extended 2 Insert the o Insert the sheet with the cloth side out toward you and the open end up away from the sheet feeder abric l f o Adjust the paper guide to the edge of the fabric sheet sheet 3 Set up the Windows printer driver 4 Dry and then wash the fabric sheet In the Paper tab select A4 for the Paper Size and select Fabric Sheet for the Print Media In the Graphics tab select High for the Print Quality You may also want to select Fine mode Start the print operation from your Windows application Let the printed fabric sheet set for about one hour to allow the ink to completely dry When dry peel the film backing from the printed fabric sheet Wash the printed fabric for about three minutes under lukewarm running water to remove extra ink Hang the fabric sheet up to dry it again Iron the dried fabric sheet with a clothes iron See the booklet that comes with Fabric Sheet FS 101 for details on drying and washing Maintaining the Printer J mi a lt 4 lt This chapter covers the care required for your Canon BJC 4200 Color Bubble Jet Printer It includes Printer
26. e space in your documents The computer will be able to prepare the print file faster o Add RAM to your computer The computer will be able to prepare the print file faster o Use a computer with a faster processor The computer will be able to prepare the print file faster Paper Handling J z a a lt a lt 4 a This chapter describes how to use the printer for all your printing operations It includes o Selecting paper types o Setting the paper thickness lever Summary of printer settings for various print media O o Automatically loading paper 0 Manually feeding paper o Printing on envelopes o Using Canon s Specialty Papers To ensure the best performance of your printer you ll want to select the best paper and load it correctly You can stack paper in the sheet feeder to load it automatically or you can manually feed one sheet at a time Selecting Paper Types One of the most important things you can do to assure the best possible performance of your Bubble Jet printer is to select the correct paper Your printer produces letter quality print on most plain paper bond papers including cotton bond and photocopying papers it does not require special ink jet papers However the print quality varies with different paper types Be sure to test a type of paper before you purchase a large quantity Plain Paper The printer supports paper sizes of letter legal and A4 in portrait orientation You can use regu
27. e the Canon Authorized Service Facility ASF nearest you or to find out about the exclusive Canon InstantExchange warranty program If you do not have access to the Web you can call the Customer Care Center Ft ZF Using the Printer With Windows wa v 4 a lt a v lt This chapter desribes how to use the printer with your Windows applications It includes Installing a printer driver Printing a document Printer setup within Windows 95 Printer setup within Windows 3 1 The Windows tabs Printing speed versus color Oo Oo O0Oo0o0o Installing a Printer Driver Ya ea J Hate Before you can use any type of printer with your computer you must install a printer driver The printer driver tells the computer what kind of a printer you are using The printer driver also controls the various settings such as print quality and paper type You define these settings within the printer driver and then the printer driver communicates the settings to both the computer and the printer You must install the BJ Printer Driver before you can use the BJC 4200 with your computer See your Quick Start Guide for instructions Printing a Document This procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to your software application s documentation for the exact printing procedu
28. ection page 2 5 for details For detailed information on any of the printing options you can use Windows 95 on line wet Help o Use the right mouse button to click an item on the screen then click the What s This command o Click and then click an item o Press F1 Printer Setup Within Windows 3 1 You can use the BJC 4200 with all your Windows 3 1 applications Accessing the Printer Options You can access the printing options from the Printers dialog box in the Control Panel or you can select the Print Setup option available from the File menu of most applications that run in Windows LF If the Print Setup option does not appear in the File menu for your application refer to the user s manual supplied with the application It should provide information about Ph s bi changing the printer setup parameters In Windows 3 1 the printing options are displayed on these tabs Paper Graphics Setting and Control and Visual Guide if installed See the next section The Windows Tabs for details The Windows Tabs The BJC 4200 printer driver has several tabs from which you can select your printing options and learn about your printer driver as well as your BJC 4200 printer o General Windows 95 only This tab allows you to add comments regarding the printer driver and print a test page or a seperator page You see this tab when you open the Properties dialog box from the Printers folder but not from within
29. ess the Help file click on the Help button o When you move the mouse cursor over one of the printing options a help message appears at the bottom of the tab Recommended Graphics Settings You can select the following printing options from the graphics tab to achieve the specified results image goes here Driver settings Color To achieve Print Quality Model Results Fastest B amp W output Draft Monochrome Uses less ink Output quality is draft possible 180 x 180 dpi Fast letter quality Standard Monochrome Slightly slower than draft Quality is output 360 x 360 dpi standard Fast B amp W photograph Standard and Monochrome Slower than B amp W but better grayscale and graphic output Fine 360 x 360 quality dpi High quality High and Fine Monochrome Slower than Standard but optimizes photograph and 720 x 360 dpi B amp W grayscale quality graphic output Fast color output Draft Color Uses less ink Output quality is draft 180 x 180 dpi Color output Standard Color Fast color printing but quality is not 360 x 360 dpi optimized High quality color High and Fine Color Optimizes color print quality but the output 720 x 360 dpi print speed is slower Photo realistic color printing Photo Color Produces unsurpassed photo realistic color printing Requires BC 22 Photo BJ Cartridge Using the Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice of choice of printing settings On the Setting tab clic
30. h sides to allow manual duplex printing If you are printing in an application outside Windows your software application or printer driver must support mirror image printing in order to use Back Print Film or T hair Shirt Transfers Paper Guidelines When selecting or loading paper please remember the following 0 0 Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality Use cut sheet paper only You cannot use multipart paper When using graph paper the lines may not match because the 1 6 inch line spacing of the printer is slightly less than that of graph paper If the print density of your page is very high light paper stock may curl slightly due to the large amount if ink If you need to print dense graphics try printing on heavier stock Do not use thicker paper than meets the specifications for this printer Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ Cartridge When printing on legal size paper or larger do not extend the paper output tray Setting the Paper Thickness Lever To ensure trouble free paper handling you ll want to set the paper thickness lever before loading paper o Center for the BC 21 Color BJ Cartridge o Left for the BC 20 Black BJ Cartridge o Right for heavier weight print media or envelopes PAPER THICKNESS LEVER __ Be sure check this lever when you chang
31. k on the green V to enable the Setup Analyzer Click on the red symbol to disable it When you exit the printer driver and accept your printing settings by clicking the OK button the Setup Analyzer if enabled checks to see if any of your settings are contrary to the recommended settings If there are inconsistancies a dialog box similar to this appears Pint Set up Analyzer The inconsistencies appear with check boxes You can use the dialog box buttons to select or deselect the inconsistencies and or fix or ignore the inconsistencies Using Color Advisor Canon s Color Advisor is automatically installed when you install the BJ Printer Driver from the Canon Creative CD Color Advisor is a tool that colors documents even when your software application does not support color and it expands the range of colors you can use when your application does support color See your Visual Guide for details on using the Color Advisor To enable the Color Advisor click on the green V Click on the red symbol to disable it Color Advisor a mal Using Cartridge Detection Use Cartridge Detection if you want the driver to alert you when the installed BJ cartridge is not the correct choice to use with your Color Model setting To enable Cartridge Detection which is located on the Setting tab click the green check Click on the red symbol to disable it If cartridge Detection cannot detect the cartridge type it advises y
32. lar copier paper cotton bond papers and typical letterhead Always use paper without curls folds staples or damaged edges Bubble Jet Paper water resistant The Canon Bubble Jet Paper LC 301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces making a good choice for damp or rainy environments The paper is specially created and printable on both sides In your printer driver select Plain Paper when you load this paper High Resolution Paper The Canon High Resolution Paper HR 101 is designed to produce near photographic quality print output with sharp and vivid graphics For best results use the optional BC 22 Photo BJ Cartridge to produce images comparable to your favorite photographs Transparencies Transparency CF 102 from Canon are recommended These transparencies produce excellent contrast sharpness and color Back Print Film Canon Back Print Film BF 102 has been specially developed for Canon Color Bubble Jet printers The film is designed to deliver brilliant high intensity color images suitable for business presentations design work or professional reports Back Print Film is printed on the back non glossy side of the film in mirror image and then viewed from the front or glossy side using a backlighting device For more details ask a Canon Authorized Dealer for information or refer to the manual supplied with the film High Gloss Film
33. llowing conditions exist o You have been using the cartridge for over one year o Your printed output is not crisp and clear and there are gaps in the characters missing dots even after you have cleaned the print head at least five times If you are using the BC 21 Color BJ Cartridge and your output is blank one of the ink tanks is probably out of ink See the instructions starting on page 4 18 for replacing an ink tank ane o Canon s limited warranty does not cover damage caused to Canon s Bubble Jet products that is attributable to the use of third party parts or supplies including inks The limited warranty remains in effect for its life once the particular damage has been properly repaired o For optimum printing results Canon recommends that you use only the Canon BC 21 Color BJ Cartridge or the optional Canon BC 20 Black BC 22 Photo and BC 29F Neon BJ Cartridges with your BJC 4200 printer o When replacing ink tanks in the BC 21 Color BJ Cartridge Canon recommends that you use only Canon BCI 21 Color and BCI 21 Black Ink Tanks BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your BJC 4200 and to ensure optimum print quality is take care of the BJ cartridges Spilled ink can stain any surface Open BJ cartridges and ink tanks carefully and follow the guidelines presented here to protect against spilled ink o If you are using both the BC 21 Color BJ Cartridge and any
34. n mind that your print speed will be slower than with other setting combinations o Print Quality High Fine mode is on o Color Model Color o Print Model Automatic For Monochrome Printing Use the BC 20 Black BJ Cartridge to optimize the printer s performance when you are printing black text and graphics only In the BJC 4200 printer driver choose the following settings to tell your printer to print using black ink only o Media Type Plain Paper o Print Quality Standard o Color Model Monochrome o Print Model Automatic Other Ways to Improve Print Speed in Windows To improve print speed you can try the following o Turn off the Print Manager in the Windows Control Panel Windows 3 1 only This avoids the extra step of sending the print file to the Print Manager and may increase your printing speed by as much as 25 depending on the computer you are using o Add a permanent swap file in Windows 3 1 Under the 386 Enhanced icon in the Windows Control Panel add or create a permanent swap file that is from 4 MB to 9 MB The computer will be able to prepare the print file faster See your Windows documentation for instructions o Avoid diffusion halftones In the Custom Settings dialog box choose Diffusion only when printing final output or photographic images Choosing a Halftone setting of Fine allows the documents to print as much as 20 faster because the computer does not need to compute to best possible position for ea
35. ng the Print Head Cleaning the Print Head From Windows Cleaning the Print Head Using the Operators Panel BJ Cartridge Guidelines BJ Cartridge and Ink Tank Maintenance Replacing the BJ Cartridge Replacing an Ink Tank in the BC 21 Color BJ Cartridge Storing a BJ Cartridge Transporting the Printer 5 Troubleshooting Using Canon s Support Services Identifying Your Printer Problem General Problems Using the Super Solver Clearing Paper Jams Technical Notes 3 4 3 5 3 6 3 7 3 7 3 10 3 12 4 2 4 3 4 8 4 10 4 11 4 18 4 22 4 24 5 1 5 1 5 2 5 3 5 3 Appendix A Specifications A 1 Printing Specificatoins A 1 BJ Cartridges A 4 General A 5 Glossary G 1 Index I 1 FCC Regulations FCC 1 Warranty W 1 Introduction G g o SG BS FG v Congratulations on your purchase of the Canon BJC 4200 Color Bubble Jet Printer We appreciate your choosing this printer to meet your printing needs The BJC 4200 offers excellent print quality and fast print speed using both color and black inks We are certain you will be satisfied with this advanced Bubble Jet technology This chapter o Lists the supplies accessories and options you can purchase for the printer o Describe Canon s customer support services Supplies and Accessories Your BJC 4200 printer supports excellent and unique print media options that will allow you to
36. nks repeat steps 3 through 6 for the other BJ tank Press the The printer beeps and moves the cartridge holder to the home position on the right of the printer i Cartridge o The printer automatically cleans the print head unit button CARTRIDGE BUTTON 9 Close the Use both hands to lift the cover into place and press firmly to close it printer s front cover Storing a BJ Cartridge Whenever you unwrap a BJ cartridge you must either install it in the printer or store it in the BJ Cartridge Containter to prevent the print head from drying and clogging 1 Open the BJ o When opening the BJ Cartridge Container press in on the release tab that Cartridge locks the cover in place Container 2 Carefully set You must insert the cartridge correctly or the container will not close o The protective cap must be removed from the cartridge before you set it the cartridge g in the container in the container Close the Be sure the lid snaps closed container F i Whenever you remove a BJ cartridge from the printer store the cartridge in the container unless you are disposing it Note y posing it If you have more than one BJ Cartridge Container you can hook them together Simply connect them by the slides and grooves on the sides of the containers Transporting the Printer While the BJC 4200 Color Bubble Jet Printer is small and compact it is not a portable
37. of the holder 9 Press the lock Make sure the marks on the lever and the cartridge holder align evan dawn o The BJ cartridge is now positioned and locked completely do not use excessive force LOCK LEVER A Do not manually move the mechanism that houses the BJ cartridge Attempting to move the BJ cartridge holder will damage the printer Caution BJ CARTRIDGE HOLDER 10 Set the o If you installed the BC 20 Black BJ Cartridge set the paper thickness paper lever to the left thickness lever o If you installed the BC 21 Color BJ Cartridge set the paper thickness lever to the center 11 Press the o The printer beeps and moves the cartridge holder to the home position on CARTRIDGE the right side of the printer l butt o The printer cleans the print head automatically uTTON CARTRIDGE BUTTON 12 Close the front cover Whenever you turn off the printer the BJ cartridge moves to the home position on the right and caps itself If you unplug the printer while it is printing or if you turn off a power strip to which the printer is connected or if you manually move the Caution cartridge holder from the home position the BJ cartridge will not be capped and it may dry out If you installed a new BJ cartridge the printer automatically cleans the print head See page 4 6 for details on manually cleaning the print head Replacing an Ink Tank in the B
38. of the optional BJ cartridges make sure you store the cartridge not being used in the BJ Cartridge Container o Keep BJ cartridges and ink tanks in their sealed containers until you are ready to use them o Do not remove the ink tanks from the BC 21 Color BJ Cartridge unnecessarily This may cause the ink to clog o Make sure both BJ tanks are installed in the BC 21 Color BJ Cartridge Attempting to use the BC 21 Color BJ Cartridge with one ink tank only may cause ink clogging o If spilled the ink is difficult to remove Therefore it s a good idea to keep the BJ cartridges and ink tanks out of the reach of children o Do not touch the print head area on the BJ cartridge Ink may leak out and cause stains Hold the BJ cartridge on the sides only Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side The metal area may Caution become hot during printing DO NOT TOUCH DO NOT TOUCH THIS AREA THIS AREA Replacing the BJ Cartridge The following procedure describes how to replace the BC 21 Color BJ Cartridge with the optional BC 20 Black BJ Cartridge Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC 21 and any of the optional BJ cartridges You only need to replace the BC 21 Color BJ Cartridge when the print head is damaged or after printing approximately 2000 pages If one of the ink tanks
39. ooting information in a variety of places to ensure that the most accurate information possible is available The best place to find current information is through our on line support services and through our Fax Retrieval System On line services include the World Wide Web and our BBS and CompuServe On screen services include the Visual Guide which includes visual images and Canon s Super Solver which includes questions and answers to most problems you may have This chapter contains very basic information to help you solve printer problems It describes how to use Canon s various support services covers a few basic problems and describes how to clear a paper jam For complete problem solving information be sure to use the Super Solver and our other support services Using Canon s Support Services This section describes where to look for help For information on the numbers for these services see Getting Help From Canon page 1 4 o If you have an operational problem e Try to solve it using the Super Solver e Look through the Visual Guide for related information o If you have a need for a unique printer driver e Contact Canon through the Web its BBS or CompuServe o If you are an MS DOS user and do not have Windows e Use Canon s Fax Retrieval system to obtain information regarding how to use the printer with your MS DOS application o If you have a hardware problem e Call the Customer Care Center o If you do not have a CD d
40. ou to check that you printer is on line and that the cables are secure If you choose the monochrome Color Model and you have a BC 21 Color BJ Cartridge installed you ll see Performance Tip You now have a color cartridge installed in your printer For faster printing speed change the color catridge to the monochrome catridge Printing Speed Versus Color The BJC 4200 Windows printer driver can interpret and translate the full spectrum of colors up to 16 7 million colors When printing in color there is a significant increase in the amount of information that the driver has to interpret and translate When printing black ink only the driver has only one color to interpret By decreasing the amount of colors that the printer driver has to interpret you can significantly decrease the time needed to translate the information This will speed up the overall printing process For Quick Color Printing In the BJC 4200 Windows printer driver choose the following settings These selections allow the printer driver to interpret and translate 256 colors which will increase your printing speed However your print quality will not be optimized o Media Type Plain Paper o Print Quality Standard Fine is off o Color Model Color o Print Model Custom o Color Selection Fast Color For High Quality Color Printing Select the settings shown below to allow the printer driver to interpret and translate up to 16 7 million colors Keep i
41. produce dazzling professional and fun presentations All of these print media are specially designed and manufactured to work with your Canon color printer so you can produce the finest output possible Canon has an extensive dealer network equipped to offer you supplies as you need them To find a dealer near you call the Canon Referral Service at 1 800 848 4123 If supplies are not available from your local dealer you can order directly from Canon by calling 1 800 671 1090 BJ Cartridge and BJ Tanks Your BJC 4200 comes with o One BC 21 Color BJ Cartridge o One SB 21 BJ Cartridge Container You can also purchase the following optional BJ cartridges for use with the printer o BC 20 Black BJ Cartridge o BC 22 Photo BJ Cartridge o BC 29F Neon BJ Cartridge You can purchase the following ink tanks for use in the BC 21 Color BJ Cartridge o BCI 21 Black Ink Tank o BCI 21 Color Ink Tank Fi BJ Cartridges contain the Bubble Jet print head Hole and ink tank while ink tanks contain ink only You can also purchase the optional Canon BC 22 Photo Kit which includes everything you need to produce photo realistic images o BC 22 Photo BJ Cartridge o SB 22 BJ Cartridge Container o Canon High Resolution Paper HR 101 60 Sheets See Chapter 4 Maintaining the Printer for details on replacing BJ cartridges Canon Specialty Papers Canon manufactures the following specialty papers Bubble Jet Paper LC
42. re 1 Start your o Start the program you are using to create the documentation and open the application document you want to print 2 Make sure o Choose Print Setup from the File menu the Canon BJC 4300 is selected as your default printer Canon BIJC 4300 an LPT o Click on the Setup button if you want to make any adjustments as appropriate for printing your document See Printer Setup Within Windows 95 or Printer Setup Within Windows 3 1 for details o Select OK to close the Canon BJC 4200 printer driver 3 Choose Print o After making any necessary changes to the printing parameters select from the File OK to start the print job menu Printer Setup Within Windows 95 You can use the printer with all your Windows 95 applications Opening the Printer Properties Dialog Box in Windows 95 You can open the Properties dialog box in one of the following ways o From within any Windows application you can select the Print or Print Setup command o From the Printers folder you can select the printer and then select the Properties command from the File menu o From the Printers folder you can select the printer click the right mouse button and then select Properties from the drop down list Using the Printer Driver in Windows 95 The printing options are displayed on the following Windows 95 tabs General Details Paper Graphics Setting Control and Visual Guide if installed See The Windows Tabs s
43. rints a repeating pattern of characters LQ Mode Ver 0 53 CG Ver 1 00 00001 00055 S amp 0123456789 lt gt 2 ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghijklmno SZ amp 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghi jk lmnop H S amp 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghi jk lmnopq HS E 0123456789 lt gt 7 ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghijklmnopar amp 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghijklmnopars _ abcdefghi jklmnopqrst amp 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ amp 0123456789 lt gt 7 ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghijkimnopaqrstu 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXY7Z _ abcdefghijkimnoparstuyv 0123456789 lt gt 7 ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcde fghi jklmnopqrstuvw 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _abcdefghi jk lmnopqrstuvwx 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghi jk lmnopqrstuvwxy 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghi jk lmnopqrs tuvwxyz 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghijklmnopaqrstuvwxyz 0123456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ _ abcdefghijklmnopqrstuvwxyz 01234
44. rive e Call the Customer Care Center to order Canon s Super Solver and Color Advisor on diskette Identify Your Printer Problem Before contacting Canon identify your printer problem and make sure you have the following information o Product Name BJC 4200 o Serial Number o Place of Purchase o Nature of Problem o Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the printer AS5 8658 CANON INC DA1 MADE IN JAPAN NO KKXXERIN SERIAL NUMBER Attempting to repair the printer yourself may void the limited warranty as to that repair tom See the limited warranty information at the back of this manual for details General Problems The most basic problems you may encounter are the printer does not print and your print quality is not satisfactory o If the printer does not print e Check all your cable connections e Check your printer driver setup e Check your computer configuration o If your print quality is not satisfactory e Clean the print head e Clean the print head five times e Replace the BJ cartridge Using the Super Solver Canon s Super Solver is included with Canon Creative The Super Solver is an on line troubleshooting guide It includes questions and answers to most problems you may have You install the Super Solver from the Canon Creative CD You can install it along with the Visual Guide or separately from the Canon Creative La
45. uncher Once installed you can select the Super Solver from the Visual Guide tab in the BJC 4200 Printer Driver or from Canon Creative Clearing Paper Jams When a paper jam occurs the power light turns orange and the printer goes off line 1 Press the POWER button 2 Gently pull the paper out with one hand while holding down the printer with the other hand 3 Press the POWER button to turn the printer back on o Turn off the printer o If the paper tears off inside the printer open the front cover and remove the paper left inside the printer o The POWER light comes on and the print head moves to the home position o The printer is now ready for printing LF If you are printing high density graphics when a paper jam occurs feed at least Mole two sheets of paper through the printer to clean the rollers Technical Notes Compaq Presario 7170 7180 Problem A k prints at the top of the page when printing from Windows 95 on a Compaq Presario 7170 7180 Cause Configuration of parallel port in CMOS Solution Change CMOS on Compaq Presario 7170 7180 to enable bi directional capability Reboot computer press Delete to go into CMOS setup At Setup menu cursor to Advanced System Setup and Enter to select From Advanced System Setup menu select Integrated Peripherals From the Integrated Peripherals Menu Cursor to LPT Extended Mode Note This is different than LPT1 mode o The LPT E
46. urned off before cleaning it It is a good idea to unplug the AC adapter also o Do not clean the exterior of the printer with volatile liquids such as thinners benzine or any spray type or chemical cleaners doing so will damage the surface of the printer o When cleaning the printer avoid the area near the print head on the BJ cartridge Do not touch the print head Ink may leak out and cause stains Caution Clean the printer regularly to avoid printing problems Remove any ink mist or paper debris from the interior of the printer using a soft cloth moistened with water Clean especially well around the platen area If the rollers become dirty you can clean them using a small soft brush PLATEN Beg ROLLERS Clean the exterior of the printer with a soft cloth moistened with water Clean away smudges and dust i Do not use paper products such as paper towels or tissues to clean the inside of the z printer Printing the Test Pages You use the Tests option on the Control tab in your BJC 4200 printer driver to print a self test demonstration page or a nozzle test pattern You can use these test prints to check the operation of your printer and your print quality CLICK HERE TO PRINT Before selecting a Tests option make sure paper is properly loaded in the sheet feeder see Automatically Feeding Paper starting on page 3 7 Click on the Tests option and then click on the Print button Test A This test p
47. ximately 0 3 to 0 8 ppm at full coverage of printable area print speed depends on content of print data Standard mode 346 cps to 10 cpi Draft mode 510 cps to 10 cpi 8 inches Approximately 150 ms line at 1 6 inch line feeds Printable Area Papers The shaded portion in the following figure shows the printing area for papers Letter size Legal size A4 size B5 size a 8 5in a 8 5in a 210mm a 182mm b 0 13 in b 0 13 in b 3 4mm b 3 4mm c 11 0in c 14 0 in c 297mm c 257 mm d 0 12in d 0 12in d 3 0mm d 3 0 mm e 0 27in e 0 27 in e 7 0 mm e 7 0 mm Printable Area Envelopes The shaded portion in the following figure shows the printing area for an envelope U S Commercial European DL number 10 a 9 5in a 220 mm b 1 2in b 6 4 mm c 1 2in c 10 4 mm d 4 1 in d 110 mm e 0 12in 3 0 mm f 0 27in f 7 0 mm BJ Cartridges BC 21 Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color cyan magenta yellow Print head life Approximately 2 000 color pages at 30 coverage Ink tanks BCI 21 Color cyan magenta yellow BCI 21 Black Ink color Black cyan yellow magenta Ink tank yield BCI 21 Standard mode 100 pages Color Draft mode 200 pages at 7 5 coverage for each color BCI 21 Standard mode 150 pages Black Draft mode 300 pages at 7 5 coverage BC 20 Black BJ Cartridge optional Print head 128 nozzles Ink color Black Cartridge life Ink tank yield 900 text pages
48. xtended Mode will probably show Standard Use the Page Down key to cycle to ECP Mode o Press ESC key to back to Advanced System Setup Menu Press ESC key to go back to main setup menu o Press F10 to save new configuration and confirm save by answering Yes to final question O O OO O Toshiba Laptop Problem A K prints at the top of the page and or partial printout when printing on a Toshiba laptop Cause Configuration of parallel port in CMOS and LPT VXD file Case 1 Partial printout may occur with the following settings CMOS value for LPT1 is ECP LPT VXD v4 00 950 file size 35 479 Case 2 K is printed at top and the rest of the page is correct with the following settings CMOS value for LPT1 is Standard Bi Directional LPT VXD v4 00 950 file size 35 479 Solution This corrected configuration should provide correct output CMOS value for LPT1 is Standard Bi directional LPT VXD v4 00 503 file size 35 487 The LPT VXD file is located in the Windows System directory The LPT VXD file will be available on the BBS and CompuServe Filename LPT EXE located in the Windows 95 section To change the CMOS settings o From Windows 95 click on Start o Go to Programs o Select Toshiba Utilities You will have either TSETUP or HARDWARE SETUP UTILITY For TSETUP Select Hardware Options Select Parallel Printer Select Standard bi directional Click OK The computer will ask if you want to reboot Select Yes o00 0 On
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