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1. seeeeeeeeee 5 Sky Viewing Card 5 34 SkyGuide and your remote eeeneseneeenesenneeesennnenen nn 11 finding a channel nnn 7 SELVICES rad sun eee eed 19 Sky keeps you up to date 2 TV Guilde 33 Sons peel 13 USING 1t iier she 10 Whats it edenda 2 10 Specifications enii nei in 45 Spending Limit eere 25 BABT approval Telephone line 36 Tel text oce od e 9 Turning your Sky digibox on 6 TV Guide uae 13 Upbrades uestes a 2 Using SELVICES 4 95 si odii ne 19 SkyGide zaeecoua pU 10 Teletext nit SRI e ree 9 TV Guide iie eee 13 your video recorder ssesss 28 Video recorder IeCording v i nentes 28 Viewing Restrictions removing ssssssssseeeeeeeeen nennen 24 settings ein dut eietiient 24 Volume changing ine eSI LOSS 8 Welcome to digital satellite TV 1 What is the SkyGuide 10 The approval number for the Amstrad DRX100 Sky digibox is 608531 The approval label can be found on the rear panel of the equipment Your Sky digibox has a Ringer Equivalence Number REN value of 1 0 which is indicated on the label Interconnecting circuits Interconnection circuits should be such that the equipment continues to comply with the requirement of section 6 2 for TNV circuits and section 2 3 for SELV circuits of EN62. To watch one of these channels highlight it then press select amp When you first get your Sky digibox the Other Channds screen is empty For information on adding Other Channels refer tothe Adding Other Channels section on page 32 More information If you would like more information about a particular programme use the arrows to highlight it then press 7 on your Sky remote control The programme information banner appears on your screen Press back up to remove the programme information and show the previous screen Using your Sky digibox 5B The information banner may also include letter codes giving more information about the programme These letter codes havethe following meanings Letter code Means this C Copy protected If you try to record this programme it may not play back correctly D Surround sound If your TV has surround sound capabilities you will hear this programme in surround sound L Letterbox format The programme is being shown in letterbox format i e in a wide cinema style picture with black borders across the top and bottom of the picture T Subtitles Language and or subtitles for the hard of hearing are available for the programme Ww Widescreen The programme is being shown in wide screen format Rating codes U Universal suitable for all audiences including younger children PG Parental guidance is recommended Some discretion may need to be applied as to the
3. complete the following steps 8 Presstv on your Sky remote control 9 Hold down select and the green button together for about two seconds until the red light on the Sky remote control blinks twice 10 Key in the number of the channel on your TV that you use for watching satellite TV 11 Press select on your Sky remote control The red light blinks twice The remote control setup process is complete Qf after trying this you still have problems call your broadcaster s helpdesk For your broadcaster s helpdesk number select the Tdephone Numbers option from the Services screen a O Using your Sky digibox Vv Replacing the batteries in your remote control When the batteries in your Sky remote control need replacing insert two AA MN 1500 LR6 or UM 3 batteries Make sure you put them in the right way round D Dont leave flat batteries in your remote control 93 Replace both batteries at the same time D If you leave your Sky remote control without batteries for more than 10 minutes your remote control settings for operating your TV will be lost After replacing the batteries you will be able to control your Sky digibox as normal but you will have to reset your remote control to operate your TV Refer to the Setting your remote control to operate your TV section on page 29 for further information Using your Sky digibox i W Adding Other Channels There is normally no need for you to tune in satellite cha
4. ioi mee BR 25 Looking after your Sky card 34 Mains plug 24 42 eene 3 Manns supply 3 On Ott nik aumente eer 6 Ordering a Box Office programme 17 Other Charinels 00 503 uses 15 additdg iiie tette tut 32 Parental control changing your PIN sees 26 removing a viewing restriction 24 setting a spending limit 25 setting a viewing restriction 24 UST Bos terere tte eee DE REI ERR 23 Parental Control sees 22 PIN52242 2 3 nee emissis 22 changing your ehe 26 Programme ChO0SN8 a a 15 finding ne side esee eaters 14 Information se ee 15 Tecordins eden 28 Recording a satellite programme 28 Remote control 5 and the SkyGuide sess 11 batteries sci i isinonicsguerenggedenes 31 SELEHI B ii ior PH RD IER DRE 29 setup Codes inihi her 46 51 Removing Viewing Restrictions uennenenn 24 Replacing the batteries sees 31 Restricting Spending necem 25 VIEWIDS otro co RR TTA Les 24 Search amp Scan banner 8 12 inti 38 SELVIC S ias n ree tae hd dete 19 Intet cttVe tasten 27 Parental Control uu nennen 22 lunc 22 Setting Spending Limit 25 Viewing Restrictions nnen 24 Slioppiig n nee remanere 27 Sky remote control
5. s helpdesk number select the Tdephone Numbers option from the Services screen a amp O Using your Sky digibox Using your Sky digibox a Ww Index About this booklet eee 1 Adding Other Channels 32 Banking r aA 27 Banner Search amp Scan nenn esse 12 Batteries Ieplacimg gs 31 Box Office u nike 17 ordering a progamme n nennen 17 Card Interactive seite 27 Sky Viewing ns emere eer 34 Changing channels ets ettet tes 7 Volume leiser 8 your dh 26 Channel adding Other uen 32 changing oii re DU ria 7 Favourite o hone terme 20 finding sire serene 7 Other toe tete tive tenetis tees 15 Choosing a programme eene 15 Classifications programme teen eret 24 Connecting to the mains supply eeeeeee 3 to the telephone line 35 36 your Sky digibox eeeseeses 35 Digibox caeno 1 COTM e Uli iie Ine sn eis 35 specification deeds 45 Digital satellite TV sss 1 Digital interfaces renos ah aae 36 Emails E A 27 Favourite Channels ees 20 Removing ois eere e REPE 21 Finding channel rare 7 14 prOgramime eere t REA Ite sure 14 Further help nee 40 a O Using your Sky digibox Games og ia hT T Ei 27 Getting started 2 2 DIR 5 Helper genen 40 Interactive oeste notis 27 Limit Spending
6. suitability of the film for younger or impressionable children 12 Suitable for viewers aged 12 years or over More mature themes or language make the film unsuitable viewing for young children 15 Suitable for viewers aged 15 years or over May contain stronger language violence or themes unsuitable for younger viewers 18 Suitable only for adult viewers aged 18 and over Content codes S The programme contains sex or nudity l The programme contains strong language v The programme contains violent scenes m The programme contains material which is intended for a mature audience 16 Using your Sky digibox V BoxOffice Press box office on your remote control to see the Box Office Listings screen RTL i gj BOX OFFICE LISTINGS Previow Chini Previews Beam Previews Haan 703 Sky Box Office nun LA Confid 704 Sky Box Office IT DIT 705 Sky Bax ONies Pravin LA Conidae nial 706 Sky Bax Office A n Pe Pravina Austin Pos 207 Sky Box Offien f Aussi Previews 9708 Sky Box Office Volcano Vcane 709 Sky Box EU 5 n age Up SPageDewn 24 Hour B 24 Hours Chon tithe and preset iT iez This section of SkyGuide is where you can choose the Box Office programmes you want to watch Ordering a Box Office programme You can order Box Office programmes using your remote control To order a Box Office programme complete the following steps 1 Usethe arrows to highlight the programme you want to watch then press
7. changes for example after you have moved your TV or Sky digibox your Sky digibox settings can be updated Warning You must disconnect your Sky digibox from the mains supply before you connect your Sky digibox to or disconnect it from any other equipment RF lead to VCR input socket RF lead from VCR output socket RF Out 2 RF Qut 1 Aerialln Left O Right al l Telephone O l TV SCART mo RS 232 EB 1 VCR Main TV VCR SCART 1 Digital Interface Dish Input 230V 50Hz lt gt c4 Telephone line With the exceptions of the mains and the telephone line all the interconnections between the rear panel of your Sky digibox and equipment connected to it are safe extra low voltage circuits Seethe Digital interface section on page 36 Using your Sky digibox Connecting to the telephone line The telephone lead labelled in the diagram above is intended for connection to standard UK and Eire telephone lines This lead and your Sky digibox have been specifically approved for this purpose After the telephone lead has been connected you cannot remove it from the rear panel If you need to move your Sky digibox you must first remove the mains lead then disconnect the telephone lead at its extension socket and re connect it at its new location Digital interface On the rear panel there is a plat
8. control Highlight Parental Control then press select After you correctly enter your PIN the Parental Control screen is shown a 10 05 pm Tie 23 guide PARENTAL CONTROL VIEWINGS RESTRICTIONS SPENDING LIMIT CHANGE PIN Using your Sky digibox z O Viewing Restrictions To see the Viewing Restrictions screen highlight Viewing Restrictions on the Parental Control screen then press select The Viewing Restrictions screen lets you specify the programme categories that cannot be viewed unless your PIN is entered Viewing restrictions can only be applied to programmes where the broadcaster provides category restriction information Torestrict a category of programme highlight it then press the Restrict red button A cross marks a category you have restricted sky 10 05 pm Tue 23 guide VIEWING RESTRICTIONS Universal fl U Parental Guidance PO 12 Years or Owor 12 15 Years or Uvar 15 Adult Wiewing 18 B Restrict s t Restrict categories and press 24 when complete Toremove a restriction highlight the category then press the Unrestrict red button The cross is removed indicating that the restriction has been removed When you have finished setting or changing Viewing restrictions press select Y ou may only watch programmes in restricted categories if you have first entered your PIN D Regardless of your Parental Control settings you ll need your PIN to watch or order any Box Off
9. fitted The 13 amp plug is the most widely used in the UK and should be suitable for most users Some locations mainly older buildings may not be equipped with normal 13 amp sockets In such cases it is recommended that a suitable plug adaptor be purchased from your dealer rather than remove the plug However should you decide to change the plug refer to the section below Ww Important The wires in the mains lead are coloured in accordance with the following code Green and Yellow Earth Blue Neutral Brown Live CAUTION THIS APPARATUS MUST BE EARTHED Using your Sky digibox Be As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The wire which is coloured green and yellow must be connected to the terminal which is marked with the letter E or by the symbol or coloured green or green and yellow Thewire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured blue or black Thewire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured brown or red A 3 amp fuse must be fitted either in the plug or adaptor or at the distribution board If the supplied mains plug is not suitable for your mains socket outlet remove its fuse and then cut the plug off the lead Destroy the severed plug im
10. section on page 20 9 The banner will disappear automatically after a few seconds or you can press back up to remove it immediately 12 Using your Sky digibox vV TV Guide Press tv guide on your remote control to seethe TV Guide screen MOVIES SPORTS NEWS Er DOCUMENTARIES KIDS i MUSIC amp SPECIALIST OTHER CHANNELS Here you can choose to see All Channels listing of all TV programmes scheduled for today and tomorrow listed by channel number Entertainment Movies Sports News amp Documentaries Kids and Music amp Specialist programmes scheduled for today and tomorrow listed by channel type Other Channels a list of channels that your Sky digibox is capable of receiving but for which listings may not be available in the SkyGuide Using your Sky digibox a O Finding a programme To find a programme from the full listings press tv guide on your remote control highlight All Channds then press select The All Channds screen is shown sky T pm Fri 26 EXER ALL CHANNELS 101 BEC OME Snapshot Top of ihe Grown For 1 BEC TWD Robot i Cory Ho Trust Mle 103 ITV press iv then T for ITW 104 Channel 4 Channel d Maswa 108 Sky One 109 UK Gold Tia LI 110 UK Gold Classic f Vioswitah i C cn oe Adrenalin N Brave Liik Tomier Gore Braga up Page Dewin Heer M 24 Hours er Choose title and press ia Use the up and down arrows to move the highlight through
11. the select button Your SkyGuide will show the time the programme starts the channel and the purchase price Additional special offers may be advertised on screen for particular programmes 2 You may be able to choose what time you see the programme Usetheleft or right arrow to choose a suitable start time and press select If you want to change your selection press back up Using your Sky digibox 17 3 Toconfirm your choice press select again or enter your PIN if needed Your PIN will be required if you set up your Parental Control viewing or spending restrictions or if your choice is out of watershed hours 4 Ifthe programme has already started or starts within the next five minutes your Sky digibox tunes to the correct channel right away 5 f you are ordering a programme in advance your order will be confirmed along with the channel and start time Make a note of this so you can tune to your programme when it starts When it s time for it to start enter the channel number Regardless of your Parental Control settings you ll need your PIN to watch or order any Box Office programme shown before its normal watershed time PINs will be required as follows Programme rating When PIN is required 18 programme starts before 10 00pm 15 programme starts before 8 00pm 12 programme starts before 8 00pm D If you order a Box Office programme using your remote control but then don t tune to the relevant channel at
12. 0950 1992 A4 1997 after making connections between circuits Disconnect your Sky digibox from the mains and the telephone network before removing the Digital Interface panel Using your Sky digibox Amstrad Always Innovating
13. Amstrad Using your Sky digibox skydigibox gt YV Contents Welcome to digital satellite TV uuneunnenenenennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnann 1 perpe ent 3 Getting started u 5 Your AM mese E EE 5 Turning your Sky digibox on and off a an 6 Changing Koar ALAC CEEE 7 Changing the volume uussssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 8 Using teletext epe e pe p a peores 9 Using your SkyGulde niinc Grp aC ink DR cio DE ei inde 10 What is SkyGuide 224400s44444snnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 10 Your SkyGuide and your Sky remote control sssssssssssseeeeeennenes 11 TV Gulden 2a S t o eb ete Eu tuer 13 BOX OMICS REPE 17 I E oie esd aes ote bis och oui binds eel prea pian as ores M N 19 Parental Control and your PIN uu 22222444ssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 22 Interactive t 27 Extra information an 28 Recording a satellite programme essssssssessssesssseeeeeeeeneene nennen nnne nnn 28 Setting your remote control to operate your TV uueesssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 29 Replacing the batteries in your remote control ssssssssseeeeennennnn 31 Adding Other Ch
14. E PIN Enter yurur newer PiN _ Press te cancel The Change PIN screen lets you change your PIN any time you wish To change your PIN you must key in your new PIN twice 93 Keep your PIN secret OS Choose a PIN you can remember If you forget your PIN call your broadcaster s helpdesk F or your broadcaster s helpdesk number select the Tdephone Numbers option from the Services screen D If you start to change your PIN but then decide not to press back up Your PIN will stay as it was D If your Sky digibox is not connected to your telephone line you will have to call your broadcaster s helpdesk to change your PIN or spending limit For your broadcaster s helpdesk number select the Tdephone Numbers option from the Services screen 26 Using your Sky digibox v Interactive Interactive services are available using your Sky digibox Y ou can shop bank get information play games and send and receive emails simply using your remote control Press interactive on your remote control to see the nteractive screen Y ou can get most Interactive services by using your Sky Viewing Card However some services may need a specific Interactive Card which you insert into the I nteractive Card slot at the front of your Sky digibox D Only insert a card into the Interactive Card slot when an instruction to do so appears on the screen 93 Usethe arrows to move the highlight around the screen use select
15. V Guide listings to have previously watched broadcasts for part of the see when the channel is day available On screen interference TV or video recorder not Check that your TV and video correctly tuned recorder are correctly tuned to your Sky digibox For further information refer to your TV and VCR instruction books In some cases your Sky digibox may need re tuning Call your broadcaster s helpdesk for further advice For your broadcaster s helpdesk number select the Td ephone Numbers option from the Services screen a Using your Sky digibox Specifications Front End Input frequency Input level Signal acquisition range Video Resolution Video decoding Aspect ratios supported Audio Sample rates supported Audio decoding Modem Performance Line condition sensing General Mains supply Power consumption Compliance Dimensions Weight 950 to 2150 MHz 65 to 25 dBm 10 MHz Up to 720 x 576 pixels max DVB compliant 4 3 and 16 9 32 0 44 1 48 0 kHz DVB compliant ITU T V 34 Connection to PSTN line Linein use Subscriber telephone handset lifted 230 V 50Hz 40 W max BABT BEAB and CE approved 37 w x 28 d x 7 h cm 3kg Using your Sky digibox OoOo s O Ww Remote control setup codes Brand Code Brand Code Brand 0179 Philips 0081 Thorn Ferguson 0936 D If your brand of TV is not listed here contact your broadcaster s helpdesk for further advice For your broadcaster
16. a Favourite Channel You can usethe F avourite Channels screen to set your favourites Use the arrows or the Page Up red and Page Down green buttons to move through the list To mark a channel as a favourite highlight it then press the Favourite yellow button The channels you have selected as favourites are marked with a tick and added to your Favourite Channels list 20 Using your Sky digibox 10 05pm Tun 23 ES FAVOURITE CHANNELS 101 BEC UNE ft 121 Challange TW T 2 BBC TWO 124 Brava 104 Channel 4 127 Paramount 104 Channel 5 130 Sci Fi t V 133 Home amp Leisure 109 UK Gold 136 Breeze 110 UK Gold Chszic wf 1139 Men amp Motors 112 Living C Favusnit in f you want to see information about a channel highlight it and press 7 Press select when you have finished adding F avourite Channels Removing a Favourite Channel To remove a channel from your list of favourites highlight it on the Favourite Channds screen then press the Favourite yellow button Thetick disappears and that channel has been removed from your list of favourites Using a Favourite Channel You can easily check what is on your Favourite Channels and tune to them whenever you are watching television without interrupting the programme you are watching J ust press select to display the Search amp Scan banner 9 Your favourite channels are indicated a tick 7 on the top of the Search amp Scan banner To see inform
17. alled However the Systen Setup screens can be useful if for example you buy a new TV and you want to make sure your Sky digibox makes the best use of the new TV s features Tousethe System Setup screens press services on your remote control The Services screen appears on your TV Highlight the System Setup option then press select The System Setup screen appears on your TV aky 10 05pm Mon 17 a SYSTEM SETUP PICTURE SETTINGS SOUND SETTINGS LANGUAGE amp SUBTITLES ADD CHANNELS SYSTEM DETAILS SIGNAL TEST SYSTEM TEST These System Setup options let you set the following PictureSetings to see and change the Sky digibox picture format video output type contrast level and time out for the Search amp Scan banner Select Save New Settings to confirm any changes or press back up to cancel Sound Settings to see and change the type of sound output and standard volume level and toturn background music on or off You can also turn the beep on or off Select Save New Settings to confirm any changes or press back up to cancel Languageand Subtitles to see and change the preferred audio language and to turn subtitles on or off where available Some programmes may offer a choice of language and or subtitles Select Save New Settings to confirm any changes or press back up to cancel 8B Using your Sky digibox 93 You can easily reset the settings for your Sky digibox to the standard settings Pres
18. and all the other buttons just as you do elsewhere Using your Sky digibox aT W Extra information Ww Recording a satellite programme If you have a video recorder you can use it to record satellite programmes from your Sky digibox Torecord a satellite programme make sure your Sky digibox is switched on tuned to the channel you wish to record and your video recorder is correctly programmed to record at the appropriate time For further information about your video recorder refer to your video recorder s instruction book 9X Your video recorder must be correctly connected to your Sky digibox For further information refer to the Connecting your Sky digibox section on page 35 OS When recording a satellite programme your video recorder must be set to record the channel on your video recorder that has been tuned to your Sky digibox 93 Some programmes are copy protected and may not play back correctly if you record them Copy protected programmes are marked with a C on the programme information banner For further details refer to the More information section on page 15 Using your Sky digibox W Setting your remote control to operate your TV The Sky Digital remote control can control both your Sky digibox and TV Your Sky remote control should have been set up to work with your TV when your Sky digibox was installed If your Sky remote control is not correctly operating your television complete
19. annels ssssssssssssssssssseeeeeenn nnne nnne n sns n nnn nnne nnne enint nnns 32 Looking after your Sky Viewing Card sssssssssssseeeeeeeeeeeeenee enne 34 Connecting your Sky digibox a ice vss edu ad iei E ortae Cprun 35 Further help ce 40 Solving problems aia hin undi ac cda cui ic cito lubes 41 SDOCIICHUONIS en ee ee Ra LI LAM MEM ID UD DLP EAE DUE 45 Remote control setup 00des u u 46 ie gt Gen ee ee ee ee P 48 Open this cover for remote control layout e Using your Sky digibox e Sets your remote control to control your digibox tv Sets your remote control to control your TV box office Shows the Box Office screen tv guide Shows the TV Guide screen mute Turns the TV sound off on select Chooses the option you have highlighted or confirms your choice vol Changes the TV volume text Switches to text mode colour buttons Use to select the corresponding colour option on screen tv a Ta guda Tm SET COS Turns your digibox or TV on and off services Shows the customer Services screen interactive Shows the interactive Services screen l Shows information about the programme you have highlighted arrow buttons Moves the highlight around the screens to highlight the option you want ch Changes the channel help For help on using the SkyGuide back up Shows the previous screen number bu
20. any time during the programme you will not be charged for it 1B Using your Sky digibox W Services Press services on your remote control to see the Services screen USING YOUR 5 i E TELEPHONE NUMBERS PARENTAL CONTROL SYSTEM SETUP FAVOURITE CHANNELS Services allows you to use Parental Controls set up your Favourite Channels view information on using your Sky digibox and display a list of important telephone numbers You can also see and modify the settings for your Sky digibox 9X Usethearrows to move the highlight around the screen use select and all the other buttons just as you do elsewhere Using your Sky digibox an O Favourite Channels You can create a list of the channels you watch most often so that you can tune to these favourite channels quickly To see the Favourite Channels screen press services highlight Favourite Channds then press select The Favourite Channds screen is shown This screen lists the available channels by channel number sky 10 05pm Tua 23 quide FAVOU RITE CHANN ELS ti BBC ONE y 11 Challange I pi BBC TV 124 Bravo 104 Channel 4 127 Parameunt 103 Chanel 5 I 130 Sci Fi 108 Sky Dna E 133 Homes amp Leisure TUS UK Gold 1136 Breeze 110 UE Geld Casali LA 125 Man amp Moters 112 Living nr 15 Say Travel BID E Page Dewm Faveuriis When you first get your Sky digibox the Favourite Channds screen has no favourite channels set Setting
21. ation about what is on your F avourite Channels press the Search F avourite blue button If you see a programme you want to watch on one of your Favourite Channels press select f the programme is on now your Sky digibox tunes to it Each time you press the Search F avourite blue button programme information for another of your Favourite Channels is shown in the banner Using your Sky digibox dt W Parental Control and your PIN Using your Sky digibox you have control over which programmes are seen in your home You can dothis by using a PIN Personal Identification Number Information about your PIN is provided with your Sky Viewing Card You can change your PIN at any time For more information about changing your PIN refer to the Changing your PIN section on page 26 Parental Control lets you specify what categories of programme can be viewed and how much can be spent when a programme is ordered before a PIN is needed To display the Parental Control screen press services on your remote control Highlight Parental Control then press select D If your Sky digibox is not connected to your telephone line you will have to call your broadcaster s helpdesk to change your PIN or spending limit For your broadcaster s helpdesk number select the Tdephone Numbers option from the Services screen Using your Sky digibox Using Parental Control To display the Parental Control screen press services on your remote
22. checks the settings you entered and looks for any new channels at those settings 9 TheNew Channels screen appears on your TV This is a list of the channels that your Sky digibox has found You can select those you want to add to the Other Channds list 6 05pm Mon 17 NEW CHANNELS Press SELECT 1 01 5002 1 10 To add a channel highlight it then press the Store Channd yellow button 11 When you have finished adding Other Channels press select Towatch any of the Other Channels you have added press tv guide and select the Other Channds option For further details on watching these channels refer to the Other Channels section on page 15 Using your Sky digibox a W Looking after your Sky Viewing Card Do not remove and reinsert your Sky Viewing Card unnecessarily There is no need to remove your Sky Viewing Card unless it is faulty or has expired Do not bend your Sky Viewing Card Keep your Sky Viewing Card away from heat and sunlight Keep your Sky Viewing Card dry Never clean it with fluids use a soft dry tissue Keep your Sky Viewing Card away from small children and pets EET Using your Sky digibox W Connecting your Sky digibox 2nd TV Terrestrial aerial Hi Fi Stereo system This section shows you how your Sky digibox can be connected to other equipment such as your hi fi stereo system your Sky digibox can be reconnected after minor
23. e which covers a general purpose interface This is for future plug in modules which will have their own installation instructions You must disconnect your Sky digibox from the mains before removing the plate or plugging ina module Always obey the notice printed on the protective plate WARNING Disconnect receiver from the mains before removing Accurately follow the module installation instructions 86 Using your Sky digibox Ww Front panel controls Generally you will use your remote control to control the digibox refer to the fold out section at the front of this booklet However you can also use the buttons on the front panel to perform the same functions Green when digibox is on line using the phone line Insert your interactive card here when using Interactive services and only when an instruction to do so appears on screen Moves the highlight around the screens or changes channels Red when receiving a command from the remote control Shows the previous screen Chooses the highlighted option or confirms your choice Insert your Sky viewing card here Yellow when Message waiting Shows the TV Guide screen See information about the programme Turns the digibox on or off Green when digibox is on Red when digibox is off Using your Sky digibox 87 W System setup There should be no need for you to use the Systen Setup screens as your Sky digibox should have been set up when it was inst
24. he programme you are watching press this button If you are using TV Guide or Box Office you can usethis button to see information about the highlighted programme If you go to a screen you don t want press back up to return to the previous SkyGuide screen 93 Press SKY to return to the channel you were watching Using your Sky digibox oT Using the Search amp Scan banner When you are watching a satellite channel and want to find out what else is on either now or later without interrupting the programme you are watching press select to display the Search amp Scan banner Use the left and right arrows to see what programmes are on at different times on the current channel Use the up and down arrows to see what is on another channel If you see a programme you want to watch and it is on now press select your Sky digibox tunes to it If the channel shown in the Search amp Scan banner is set as one of your Favourite Channels this is indicated by a tick v To see what is on your Favourite Channels press the Search Favourite blue button If you see a programme you want to watch on one of your Favourite Channels press select If the programme is on now your Sky digibox tunes to it Each time you press the Search F avourite blue button programme information for another of your Favourite Channels is shown in the banner For more details on F avourite Channels refer to the F avourite Channels
25. ice programme shown before its normal watershed time PINs will be required as follows Programme Rating When PIN is required 18 programme starts before 10 00pm 15 programme starts before 8 00pm 12 programme starts before 8 00pm OoOo o a Using your Sky digibox Spending Limit To see the Spending Limit screen highlight Spending Limit on the Parental Control screen then press select The Spending Limit screen lets you specify how much a programme can cost before your PIN is required to order it For example if you set the limit at 3 00 you can order a programme costing 3 00 or less without using your PIN but you would need your PIN for a programme costing 3 01 or more To set a Spending Limit complete the following steps 1 Highlight Spending Restriction and use the left or right arrow to set it to ON 2 Highlight PIN required for purchases over and use the left or right arrow to set the maximum amount that a programme can cost before your PIN is needed 3 Highlight SaveNew Settings and then press select 10 05pm Tue 23 ide SPENDING LIMIT Spending Restriction PIN required tor purchases ower Save Now Settings D If you set the Spending Limit to 0 00 then your PIN will always be required when ordering a Box Office programme Using your Sky digibox Changing your PIN Toseethe ChangePIN screen highlight ChangePIN on the Parental Control screen then press select Sky ELIT LN IE jui CHANG
26. igibox Y our remote control isn t working with your TV Possible reason Your Sky digibox is not plugged into the mains Your Sky digibox is switched off the light is red The batteries are flat or something is between the remote and your Sky digibox Someone has pressed tv on your remote control Someone has pressed SKY on your remote control What to do now Call your broadcaster s helpdesk F or your broadcaster s helpdesk number select the Td ephone Numbers option from the Services screen Use the buttons on the front of your Sky digibox You can perform most Sky digibox functions using these buttons Make sure the mains lead is properly plugged in and your Sky digibox is switched on Press SKY on your remote control Make sure you point your remote control directly at your Sky digibox and that nothing is between it and your Sky digibox The remote command light should flash on your Sky digibox and on the remote control each time you push a remote control button If neither light flashes check the batteries in your remote control Press SKY on your remote control Press tv on your remote control Using your Sky digibox gB tv vol and mute buttons Your remote control isn t Refer to the Setting your don t work with your TV properly set to operate remote control to operate your TV your TV section on page 29 You can t find a channel yu The channel only Check the T
27. lable your Sky Viewing Card number as well as your Sky digibox brand and model number before you call your broadcaster You can find this information on the System Details screen To see this screen press services on your remote control select the System Setup option then select System Details ET Using your Sky digibox YV Solving problems W On screen messages Message Possible reason What to do now Pleaseinsert your Sky Thereisnoviewing card Insert your viewing card into Viewing Card in the Sky Viewing Card the Sky Viewing Card slot slot in your Sky digibox Thereis a problem with your Your Sky digibox cannot Check it is your Sky Viewing Sky Viewing Card recognise your viewing Card Check it is in the right card way up Check that your card is not damaged If the problem continues call your broadcaster s helpdesk For your broadcaster s helpdesk number select the Telephone Numbers option on the Services screen Pleaseinsert your new Sky You have inserted your Remove your old Sky Viewing Viewing Card old Sky Viewing Card Card and insert your new viewing card This viewing card is not Your Sky Viewing Card Call the telephone number authorised is not authorised shown on your screen to get your Sky Viewing Card authorised Thereis a problem with your Your Sky Viewing Card Call your broadcaster s viewing card has developed a problem helpdesk For your broadcaster s helpdesk number select the Telephone N
28. mediately to avoid the shock hazard which would exist if this were to be plugged into a mains socket Do not attempt to remove any screws or gain access inside your Sky digibox No user serviceable parts inside For your safety always obey the warning on the back panel CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN COVER W Precautions Remove the mains plug from the supply socket during electrical storms or when you are not using your Sky digibox for a few days or more Ensure adequate ventilation for your Sky digibox Do not block the air flow through your Sky digibox During operation do not place your Sky digibox on a soft surface Such as a carpet Make sure that the ventilation slots in the cabinet are not covered Donot subject your Sky digibox to excessively hot cold damp or dusty conditions A Using your Sky digibox W Getting started This section gives you the information you need to start watching digital satellite TV For more detailed information about your Sky digibox use the Contents or Index to find the relevant section of this booklet 93 Before starting make sure your Sky Viewing Card is inserted the right way up in the slot marked Sky Viewing Card on the front of your Sky digibox If you do not have a Sky Viewing Card call your broadcaster s helpdesk For your broadcaster s helpdesk number select the Tdephone Numbers option from the Services screen 9 Sothat you can watch all the chan
29. mponent types manufacturers sources of supply or technical specification at any time is reserved All service and maintenance on the product must be carried out by Amstrad authorised dealers No warranty claims can be accepted for any loss or damage caused by service or maintenance by unauthorised personnel There is no warranty as to the continuity of any broadcast services described in this booklet free of charge or at all iti Using your Sky digibox Ww Welcome to digital satellite TV V About this booklet This information booklet contains all you need to know to use your new Sky digibox 93 Look out for this symbol It indicates useful and important tips w Whatis digital satellite TV Digital satellite TV is the latest stage in the evolution of TV giving you not only crystal dear pictures and digital quality stereo sound but also the opportunity to receive many more channels and services v Your Sky digibox Your Sky digibox receives the digital information via the satellite decodes it and sends it through to your TV As well as watching satellite TV you can see the useful on screen SkyGuide Your Sky digibox comes with the Sky remote control This controls both your TV and your Sky digibox For more information see the Your Sky remote control section on page 5 Using your Sky digibox gem EEM VY Whatis SkyGuide SkyGuide is a helpful and easy to use on screen guide to your digital satellite se
30. ncorrectly three anything that needs a PIN for is now blocked for 10 times in a row 10 minutes If you have minutes forgotten your PIN call your broadcaster s helpdesk F or your broadcaster s helpdesk number select the Telephone Numbers option on the Services screen No satelite signal is being Your Sky digibox is not Check the cable from your recei ved receiving a satellite satellite dish is correctly signal plugged into the back of your Sky digibox Always turn your Sky digibox off at the mains before plugging or unplugging any other equipment If the problem continues call your broadcaster s helpdesk For your broadcaster s helpdesk number select the Telephone Numbers option on the Services screen Ensurethat an operating Your Sky digibox is not Check that the telephone lead td ephone lineis connected connected to an operating between your Sky digibox and telephone line the socket is properly plugged in Always turn your Sky digibox off at the mains before plugging or unplugging any other equipment a Using your Sky digibox Nosignal found Your Sky digibox was not able to find a signal after you asked it to find new channels Check the settings you entered were correct W General problems Problem You ve forgotten your PIN You can t find the remote control Nothing is happening Y our remote control isn t working Y our remote control works with the TV but not with your Sky d
31. nels and services you want you must leave your Sky Viewing Card in your Sky digibox at all times W Your Sky remote control Your Sky remote control can operate your TV as well as your Sky digibox To use your Sky remote control to operate your Sky digibox press SKY Using your Sky digibox lB To use your Sky remote control to operate your TV press 9X For details of the functions of the Sky remote control buttons refer to the fold out section at the front of this booklet Your Sky remote control will always operate your Sky digibox f your Sky remote control does not also operate your TV refer to the Setting your remote control to operate your TV section on page 29 Ww Tuming your Sky digibox on and off Toturn your Sky digibox on press SKY on your Sky remote control Make surethe on off light on the front of your Sky digibox is green this shows your Sky digibox is on To turn your Sky digibox off press the button on your remote control The light is red when your Sky digibox is off but still plugged into the mains It is not necessary to unplug your Sky digibox from the mains Your Sky remote control can alsoturn your TV on or off press tv and then 6 O Using your Sky digibox Ww Changing channels Using the ch button Press ch or on your Sky remote control to change channels up or down one at a time Using the channel number If you know the channel number y
32. nnels because your Sky digibox tunes in all the available channels for you including new channels as they are added to the digital satellite TV service The Sky digibox is designed for receiving digital television signals transmitted from the Astra satellite system at 28 2 degrees East either unencrypted or encrypted using BSkyB s encryption system Reception of other satellite signals may be possible but is not guaranteed If you want to tune in other channels that are not listed in SkyGuide for example foreign language channels complete the following steps l Press services on your Sky remote control The Services screen appears on your TV 2 Select the System Setup option The System Setup screen appears on your TV 3 Select the Add Channds option The Add Channds screen appears on your TV sky 05pm Mon 17 d ADD CHANNELS Polarisation symbol Rate Mbaud FEC Firel Channels gt 44 755 Reset Symbol Rate amp FEC settings 4 Highlight Frequency and use the numbers to key in the transponder frequency 5 Highlight Polarisation and use the left or right arrow to set the polarisation for the transponder 6 Highlight Symbol Rate and use the left or right arrow to set the symbol rate for the transponder D Using your Sky digibox 7 Highlight FEC and use the left or right arrow to set the FEC setting for the transponder 8 Highlight Find Channds and press select Your Sky digibox
33. ormation refer to the Setting your remote control to operate your TV section on page 29 Using your Sky digibox IEEE ED W Using your SkyGuide V Whatis SkyGuide SkyGuide is a helpful and easy to use on screen guide to your digital satellite services All SkyGuide features can be controlled using your Sky remote control There are four major parts each of these has a separate button on your remote control The four parts are TV Guide shows on screen listings for channels and programmes Box Office allows you to order specific movies and events that you choose to purchase Services allows you to set Parental Controls and your Favourite Channels and see useful customer information Interactive gives access to a range of Interactive services 0000 EEUU Using your Sky digibox W Your SkyGuide and your Sky remote control Your SkyGuide and Sky remote control are designed to work together Whatever part ofthe SkyGuide is on your screen use the arrows to move the highlight around then press select to choose the option you want You can use the colour buttons on many of the SkyGuide screens The function of the colour buttons is shown on the screen Press the button of the same colour to choose that option or function You can also use the number buttons as shortcuts Whenever a list of numbered options is shown you can press the appropriate number button to choose an option quickly To see information about t
34. ou can use the number buttons to key it in Channel numbers are always three digits for example 106 Using your Sky digibox EENETESS 9 Eachtime you change channel the Search amp Scan banner appears on screen 401 Sky Sports 1 a 8 03pm Mon 17 HOW Ford Monday Night Football Live lt gt Search Time lt gt Search Channel Bl Search Favourite The banner will disappear automatically after a few seconds or you can press back up to remove it immediately F or more details about this banner refer to the Using your SkyGuide section on page 10 w Changingthe volume Press vol or on your Sky remote control to increase or decrease the volume of your TV Press mute to turn the TV sound off Toturn the TV sound back on press mute again lB Using your Sky digibox Ww Usingteletext If your television has teletext features press tv and then text on your Sky remote control to use teletext services Use the number buttons to choose the page you require Thetable below shows what Sky remote control buttons to use for teletext functions Button Function text Enters text mode also exits text mode on some TVs back up Exits text mode 0 9 Text page number entry j Text reveal select Text hold colours Fastext functions Toreturn to satellite services press back up then press SKY OS In order to use teletext via your Sky remote control your remote control must be set to work with your TV For further inf
35. rvices It is designed for people who want to get the most out of watching television SkyGuide allows you to seeon screen TV programme listings for up to two days seeTV listings while you are watching a programme setup and see your favourite channels order Box Office movies sports and events usean ever increasing range of interactive services set parental control restrictions and programme purchase price limits modify your Sky digibox settings Each of these features is described in detail in this booklet refer to the Using your SkyGuide section on page 10 Sky keeps you up to date As digital television develops and as more features become available Sky may occasionally update the SkyGuide software by loading it into your Sky digibox directly from the satellite We will give you information on these additions and new features as they are added it a Using your Sky digibox W Safety information Y our Sky digibox is designed for use with the following mains supply 230V 50Hz The mains supply rating is printed on the back panel The mains lead is fitted with a moulded non rewireable mains plug If the mains lead or plug become damaged replace it with a new one Never attempt to repair or modify the mains lead or plug The mains plug is a standard 13 amp type BS 1363 fitted with a 3 amp fuse When changing or examining the fuse make sure the correct 3 amp type ASTA or BSI approved BS 1362 is
36. s the Reset red button when viewing the Picture Settings Sound Settings and or Language and Subtitles screens Select Save New Settings to confirm any changes you make or press back up to cancel Add Channds add Other Channels to your SkyGuide For further details on adding channels refer to the Adding Other Channels section on page 32 System Details to see details of your Sky digibox including your Sky digibox model number manufacturer and your Sky Viewing Card number Signal Test to test the quality of the signal your Sky digibox is receiving from the satellite via your satellite dish System Test to check that your Sky digibox is properly connected to your telephone line OS The System Details Signal Test and System Test can be useful if you ever have to call for technical help or repairs to your Sky digibox Using your Sky digibox ME W Further help For further information and tips on getting the most out of your Sky digibox tune to channel 999 the SkyDigital Information Channel If you need help or information about your TV or video recorder please refer to the instruction books that came with them If you are having problems using your Sky digibox refer to the Solving problems section on page 41 D If you still have a problem call your broadcaster s helpdesk For your broadcaster s helpdesk number select the Tdephone Numbers option from the Services screen Make sure you have avai
37. the channels Use the right and left arrows to see programmes being shown at different times Times are shown at the top of the programme listing You can also use the Page Up red and Page Down green buttons to see the preceding or next section of the channel listing Use the 24 Hours yellow button to move forwards 24 hours at a time To move backwards 24 hours at a time use the 24 Hours blue button TheTV Guide listing screens show the programme listings for the next two days a O Using your Sky digibox Choosing a programme When you see a programme you want to watch and it is on now use the arrows to highlight it then press select your Sky digibox tunes to it If you choose a programme that you need to order to watch you will see the Box Office screen showing the programme details and purchase price F or further information about ordering Box Office programmes refer to the Box Office section on page 17 f you choose a programme that is on a channel to which you do not currently subscribe you will be given information on how to indude this channel in your subscription Other Channels Other Channds include channels that your Sky digibox is capable of receiving but for which listings may not be available in SkyGuide for example foreign language channels Toseethe Other Channds screen press tv guide highlight Other Channds then press select The Other Channds list is shown on your screen
38. the following steps 93 Before you start look up the four digit code for your brand of TV in this list Brand efoto Brand Brand eroe Alba 0043 Philips 0081 Goodmans D If your brand of TV is not shown here refer to the Remote control setup codes on page 46 1 Turn your TV on 2 Press tv on your Sky remote control 3 Hold down select and the red button together for about two seconds until the red light on the Sky remote control blinks twice 4 Press tv on your Sky remote control again 5 Keyin the four digit code for your brand of TV The light on the Sky remote control blinks twice If the light blinks once only recheck the code for your brand of TV and start again at Step 1 Using your Sky digibox MEN 6 Pressthe button on your Sky remote control If your TV switches off press select Thelight on the Sky remote control blinks twice If your TV does not switch off press tv then press the button Repeat this press tv then until your TV turns off then press select 9 Ifthe light on your Sky remote control blinks three times your Sky digibox has checked all the possible settings for the code you used Check that you havethe right 4 digit code and start again at Step 1 7 Turn your TV back on again and press tv guide on your Sky remote control If you seethe TV Guide screen the remote control setup process is complete If you do not see the TV Guide screen you must now
39. ttons For selecting channel numbers or on screen options Version 2 0 J uly 1999 Sky digibox and SkyGuide are trademarks of British Sky Broadcasting Ltd Amstrad is a registered trademark of Amstrad plc Unauthorised use of the trademark is strictly forbidden This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited pay per view uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited No responsibility can be accepted for any failure of your Sky digibox to receive process or act on information transmitted to it or any change in the performance of your Sky digibox as a result of the transmission of this information Copyright 1998 British Sky Broadcasting Ltd and Amstrad plc All rights reserved 2 edition 1999 This booklet may not be reproduced in whole or in part except with the prior written permission of British Sky Broadcasting and Amstrad This booklet is intended only to assist the reader in the use of the product no liability is accepted for any loss or damage arising from the use of any information in or any error or omission in this booklet or any use of the product The product described in this book is subject to continuous development and improvement The right to change co
40. umbers option on the Services screen This is the wrong card for You have morethan one Insert the right Sky Viewing this digibox Insert the Sky digibox and have put Card for this Sky digibox correct Sky Viewing Card the wrong Sky Viewing Card in this Sky digibox Thecurrent viewing card is You haveinserted a Remove the card and replace it not a Sky card Pleaseinsert different kind of card into with your Sky Viewing Card your Sky Viewing card the Sky Viewing Card slot of your Sky digibox Using your Sky digibox lw This programme is not This programme is not You will not be ableto watch available availablein your area this programme You cannot purchasethis You cannot buy this You may be able to buy it later programme at themoment programme now This programme has The programme has Check thelistings to find out already started already started and you when it is next on cannot purchase it now Thereis insufficient credit There is not enough Call the number shown on your left on your viewing card credit left on your Sky screen so you can order this Viewing Card to buy this programme programme Thereis insufficient space There is not enough Call the number shown on your left on your viewing card space on your Sky screen so you can order this Viewing Card to storethe programme information for this programme You have entered your PIN Your PIN has been You will not be ableto access incorrectly threetimes PIN entered i
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