UC 2012
Contents
1. de se hee de v IBESZ on UC 2012 by innovaphone the ultimate Bundle License components myPBX Video Voice Mall UCC BundleLic Mobility all in one Reporting Fax Tis V1o Innovaphone hs Dashboard WO Finance WQ2 WQ TEST GR STENT 7 3000015 00272001 00015 99 002 00 00 Aktueller Monat Aktuelle Stunde 0000 00 02 05 00 20 00 08 3 0000 00 16 00 00 20 05 00 5 0152 002 1 78 002 00 00 Heute 0000 00 05 48 00 20 07 28 33 000041 0021001 00039 951 002 00 00 0000 00 02 44 00 20 00 08 21 000021 002 01 a 00021 99 1002 00 00 BG UC 2012 by innovaphone QUEUE Monitor PoS Highlights new Two waiting queues can be monitored at the same time Client for agents and supervisors Free Seating Standby PBX is supported Dashboard display Statistics d d d d d Good to know gt Windows7 at workplace recommended gt Runs on all innovaphone PBX Platforms gt SOAP Application gt Suitable for all companies with customer hotlines I E innovaphone nii UC 2012 by innovaphone Operator9 PoS Highlights New Busy lamp field can be configured by user Can be implemented with two screens Displays presence information for the extension numbers Good to know There is a new price for the Operator9 Can still get it with my SSCs gt Yes at no extra c2. operate VM10 together with older Firmware install Port9LIC and VM10 together operate VM mixed scenarios on one PBX V8 V9 V10 Mix a new licensing model with the proven licensing model gt If you keep Port9Lic with VM9 and buy additionally V9 Licenses number of Port9Lic number of VM9Lic is still valid innovaphone 19 a TN adii UC 2012 by innovaphone Voice Mail10 Good to know for customers with VM9Lic gt VoiceMail License is bound to the version gt Customers with an SSA for the VM9Lic receive the same no of VM10Lic as the VM9Lic gt If this customer later buys VM10Lic the proven license model no of PortLic no of VMLic is still valid Price per VMLic equivalent to the VM9Lic license model Alternatively the license model can be exchanged and a new VM10Lic can be bought for all Voicemail users innovaphone 15 a UNAIDS ug UC 2012 by innovaphone Fax simply part of it Pos Highlights innovaphone Gateway as fax server no additional fax server with computer required no further software or interface necessary Good to know Basis GW IP810 IP3010 IP6010 Application platform Linux or VMware innovaphone PBX must be activated PortLic Faxes are sent and received as PDF attachments Faxes are sent via email POPS or SMTP can be used as protocol Every document that is compatible with OpenOffice can be faxed and read gt Can be operated as of Firmware10
3. Unified 009 myPBX Software id de Vc A y T S an voicemall 7 e Dee 1 L solution scenario Soft Migration D Gees B ERP System 000 nn Sametime8 I P232 Call Centre LDAP Address book Analogue fax machine I SDN Trunk Line I P6010 il dra oOo o innovaphone PBX C IC El El Analogue fax machine solution scenario Soft Migration New sales opportunities en no Trunk Line UD I P6010 Mobility an ooo o innovaphone PBX 53 86 Call Centre LDAP Address book ERP System FE Analogue fax machine Soft Migration Mobility Added value for your customers Extends existing PBX with Mobility Integrates mobile staff in company communication No call can be missed myPBX for mobile staff Presence display for mobile staff in myPBX Migration to the innovaphone PBX Please note Number of ISDN channels Tariff ISDN gt GSM How is your staff currently integrated into the company telecommunication solution scenario Soft Migration New sales opportunities no Trunk Line UD Mobility 0 o 000 innovaphone PBX innovaphone myPBX conventional end device Soft Migration myPBX Added value for your customer myPBX Extend the existing PBX with myPBX UC Client e Functions A CTI Chat Application Sharing WebEx Gomeetnow ooftware phone Call li
4. 0054519 Kent J Frei bis 14 00 Kkr und KJE B gespr ch Klaus W Konstantin K kkr Officeblock keine Termine ohne R cksprache bitte mache fw mat Choose your poison Matthias S Urlaub bis 12 10 2012 L TIE d Innovaphone hs UC 2012 innovaphone myPBX10 general features and calling list PoS Highlights Direct communication without dialling from buddy lists email chat recall video Beschaftigt Mittagessen Besprechung Hotkeys can be defined Urlaub CREME highlight hotkey set up call v Inno intem Andreas M ON OFF function When myPBX is switched off the status display shows the partners OFF see bubble in addition to the activated presence information Benjamin S Brice a Carsten B Christoph K E WE c Call lists of myPBX10 are more extensive than the call lists on the desktop phones RES anytime and anywhere information in myPBX10 APT 45 00 fAscom IPB ESC on af on all devices on the extension number not only PEE desktop phones Kent d Kiu w Group functions sw Offiine Frei bis 09 10 2012 09 00 Tg ertriebsschutung mit KWA 15 2 innovaphone Dagmar G gt om at 7 Dirk M UC 2012 innovaphone myPBX10 Data from the Exchange Calendar innovaphone myPBX Anwesend Abwesend Beschaftigt
5. Mittagessen Besprechung Uraub 0 Jm a g pem gm um m Don 2 L Cas TI Ue ous Drama 222 222 Simple Intuitive Everything can be grasped at a glance Worth knowing gt Contacts presence display gt Presence information also as free text field gt Presence information from the PBX and Exchange calendar gt Presence relevant entries from own calendar are displayed gt myPBX is a web client as well as a Windows Client Prerequisite Exchange2010 and Exchange Calendar Connector which runs on Linux application platform xx10 or VMware me 0 innovaphone a UC 2012 innovaphone myPBX10 Office 2010 Integration Pos Highlights For the user invisible integration Personal presence status becomes visible on inputting the email address in Outlook myPBX10 visualises Presence in the skin Presence visible in any Office software Use hotkeys to dial out of the application Send call back request via email Good to know Konstantin K gt compatible from Office 2010 and Windows 7 as client on terminal code LMJ Ai myPBX receives Presence information from MS u Exchange gt Setting Presence status works in both directions myPBX lt gt Office2010 Betreff Bitte R ckruf Konstantin K 497031 eg innovaphone 15 lt 1o TTT vm UC 2012 innovaphone myPBX10 Chat funct
6. ange 2010 solution scenario Soft Migration zz Oooo Mobility ERP System Sametime8 Call Centre LDAP Address book IP22 Analogue fax machine New sales opportunities I SDN Trunk Line I P6010 Extension of the conventional PBX eFax Server CTI Audio conferences Mobility innovaphone PBX innovaphone myPBX conventional end device solution scenario Soft Migration m New sales opportunities ISDN BB Trunk Line OO I P6010 Mobility innovaphone PBX e Audio conference ERP System e Collaboration Sametime8 e Fax Server Call Centre e UC Client LDAP Address book e Mobility Video e Chat I P22 _ ge o Analogue fax machine Unified 009 myPBX Software id de Vc A y T S an voicemall 7 e Dee 1 L
7. deo as easy as using the phone No additional configuration on the Client Automatic configuration based on the login data in myPBX10 3 party video conference without additional MCU Christoph K l l Dagmar G Dirk M Guntram D Good to know gt from Windows 7 as operating system Heiko A mS Kent J 7 Klaus W Konstantin K TUR 5 Philipp T 1 Tanya W dp Tr Tobias B e m m m m m m al r m m E Fog 151 d Innovaphone hs UC 2012 innovaphone myPBX10 Video function Good to know Is it possible to make video calls with other systems gt Yes we are compatible with H 264 video systems What influences video quality gt Video quality is determined by the video camera resolution and the IP bandwidth What bandwidth is needed gt Just 300kbit s bandwidth for a video call with 14 VGA resolution 15 70 innovaphone dis UC 2012 by innovaphone Voice Mail10 Monti aea RN ghrinne quati OS SA 77 8 VP BY ADEN mod Emi logini Ganarai Voicemall PoS Highlights VoiceMail10 With Version10 also available as a single license Bop URL hip 2602 16 ira Fm ape rich Trace d 4 Proven licensing model continues Good to know OK Apply Can Hei Fertig 7 Voicemail License is bound to the version It is therefore not possible to
8. harge You benefit two fold by entering into an SSA Tis 10 innovaphone dis UC 2012 by innovaphone V10 Licenses at a glance Individual license Proven model Linear scale for Gradual scale for from myPBX Lic UC Bundlelic v Sue from Video Lic PortLic TE from Fax Lic ReportingLIC from VoiceMail Lic VoiceMail Lic Mobility Lic StandbyLic Cr IPVA Lic Software phone Lic Operator Lic Queue Monitor Lic I mm innovaphone a UC 2012 by innovaphone PoS Hot Spots all in one solution Extensive UC solution without a server uses the innovaphonePBX as a base platform integrates the phone extensively integrates all company employees Gasy access for users makes all types of communication intuitive to use UC solution IS in line with the requirements of SMB and large enteprises users can understand without a user manual With quick wins and smooth migration for all departments In addition Full PBX solution also without UC soft migration towards UC innovaphonePBX also as virtual application IP VA gt Positive energy balance with consistent PoE2GreenlT label innovaphone 15 els UC 2012 by innovaphone further products IP1202e With external heatable antenna available for order IP810 available IP62 Available from d81 November 12 Now available ps innovaphone i
9. innovaphone PURE IP COMMUNICATIONS 5 15 Anniversary wir 15 years of Innovaphone Bech Unified Communications myPBX Collaboration 2012 UC manufacturer all in one solution in award winning design 2011 Pure IP Communication Virtualisation myPBX IPv6 Software Voicemail Conferencing Application Phone a Platform CL sss _ Sen PBX Queue Reporting Operator Monitor 1997 start as IP gateway manufacturer UC 2012 mal ht le 20 me pt pt bkonze 4 erarbeiten gt lt t E 2 m Ze amp c amp 5 a e e 6 P he ue i i gt m a T 1 EEN G a CL fom pen optional notwendig PI UTE Unter E p ee Anforderungen EI AN e e ET d A mmm pue ak entwickeln lt e gt s 4 Mitarbeiter ion t SF m Rm LS 2s E 4 gt lt gt heitlichen b IA Basisworkshop ganzheitli Befragung n M s z 53 _ _ Fo DEEN Mc EM mg Strukture konkrete o
10. ion n Ovaphone ul gt Gord TET PoS Highlights M da Konstantin K Chat per mouse click as initial communication ch Hallo Alex 2 Chat from current communication era Chat in several chat rooms at the same time Oh alles klar d easy to Start as may clear skin structure all information on the chat at a glance intuitive operability Hey kann grad nicht bin in einem Meeting i Ach setz doch Deinen Status Chat with Subscribers Status display 1 Ohne Susanne k nnen wir das jetzt eh nicht ausmachen Also bis sp ter tsch Chatanfrage dg m chte mit Ihnen chatten 88364 Pr senta ms ge 11 1228 11341511 14 LN FI Lo e T i 9 Tis Vio Innovaphone nii UC 2012 innovaphone myPBX10 Chat function chat e Example add new subscriber to Chat Chat 1 Hanna Per mouse click on the bubble Chat 2 Dirk M Benjamin The chat request is shown as a bubble O Name oder Nummer eingeben Inno intem Andreas M Benjamin S Brice C zum ausgew hlten Chat hinzuf gen Carsten B O Chatanfrage N dg m chte mit Ihnen chatten 88364 Pr senta enm pa e innova JONG a UC 2012 innovaphone myPBX10 Contact function Highlights Gerd H fuzzy search with LDAP ae are nat nets Search function starts from the first letter Contact shown with all info
11. irements on communication from the specialist depts gt Turn these requirements into a UC concept with your PreSales specialists gt Discussions with the management concerning communication processes and a quick win wit gt UC now at the latest integration of the chairman s ipad mobile integration for sales reps ao Movaphone e Unified 009 myPBX Software id de Vc A y T S an voicemall 7 e Dee 1 L uc 012 by innovaphone myPBX10 Must have innovaphone myPBX i D el Gerd H v Office THE communication centre Client for every workspace Can be used intuitively WITHOUT a handbook Overview of all functions Independent of the medium Identical client always on every medium Presence controlled centrally bla Konstantin K Andreas F FELL Thomas L IB v Inno intern Andreas M AMA Urlaub bis 16 10 2012 Benjamin S Easy access to all types of communication Calls Conference calls Software phone Chat Collaboration Video conference Presence information Personal administration Brice C bca Abfhart nach bis 19 00 Carsten B Christoph K Frei bis 18 00 Abwesend Privat 14 00 da ve kk E is 14 00 DM FDI regular update Dagmar G Frei bis Dirk M Freib Guntram D i bis 14 00 GD eek conference call Heiko A
12. ne i m 1 m 1 gt Barrier free communication with employees partners customers gt Free choice of communication channel before and during communication gt Close integration in the application environment gt Constant visibility on which type of communication can use to reach the addressee gt Location and device independent communication me Vio innovaphone a UC 2012 Increasing need for UCC summary Modernising the work place is a HOT topic for management Pressure for change comes from the users in the specialist departments Investment decisions are rather soontaneous less long term planning SMB companies need to catch up the most Quick wins andheasy to implement solutions are the critical factors when purchasing Voice quality and seamless integration in the infrastructure as well as mobile subscribers are the most important factors must have Companies are looking for advisors consultants not resellers or box movers Enterprise Mobility All companies use smartphones need to be integrated innovaphone UC 2012 Sales Approach Key Fact 80 of all decision makers want better communication in their company 75 want to improve their customer service Target groups addressees UC is decided in the specialist depts and by management gt Broach the issue not only in IT but also in the specialist depts talk to them gt Ask IT for requ
13. rmation Selection of different tyoes of communication innovaphone myPBX O gerd Hornig Good to know Wahlvorbereitung ee Further actions can be started intuitively such as Zu Favoriten hinzuf gen Gerd Hornig innovaphone AG mi Correspondence via email EI send contact info via email E we a nn Initiate call SE E Dial by name T Add to own favourites Gerd Hornig innovaphone AG Guo 15 10 innovaphone dis UC 2012 innovaphone myPBX10 innovaphone myPBX ME o Gerd H softphone Dect Android 3 Brice C ar B Carsten B Christoph K Dagmar G Dirk M Guntram D Heiko A S Kent Klaus W Konstantin K ex D 2 e Matthias S Br CJM EAN HEH Neuer Favorit Good to know Can use several devices all at the same time gt Yes set up via device selection Will myPBX continue to be free of charge gt No however myPBX9 will continue to be available but only for Firmware Version 9 d Extension selection possible according to user profile gt Yes e g Work Travel Home Office Is a reporting license required to display call lists in myPBX gt No it is included in myPBX10Lic License and SSA myPBX10 Lic Development stage Finishing started in June 2012 Beta test phase innovaphone a UC 2012 innovaphone myPBX10 Video function PoS Highlights Desktop vi
14. sts LDAP Telephone book Presence display for staff e g calendar No TAPI licenses required in the conventional PBX Migration to innovaphone PBX Please note The number of ISDN channels solution scenario Soft Migration New sales opportunities no Trunk Line UD I P6010 Mobility 000 innovaphone PBX Extension of oe ee conventional PBX e 2 ooo CES Fax server un anak ial innovaphone Audio conference conventional end device Mobility soft Migration Audio conference Added value for your customers Conferencing e Extension of existing PBX with an A m audio conference platform Audio conference with up to 60 participants Ad hoc conferencing with myPBX Migration to the innovaphone PBX Please note Number of ISDN channels solution scenario Soft Migration New sales opportunities no Trunk Line UD I P6010 Mobility 000 innovaphone PBX Extension of the E 7 conventional PBX e 2 ooo CES Fax Server CTI Audio conference Mobility innovaphone myPBX conventional end device Soft Migration Fax Server Added value for your customers Extension of existing PBX by a fax server Fax solution without additional server No additional ISDN interfaces required in the conventional PBX Migration to the innovaphone PBX Please note Exch
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