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HP LaserJet Pro 300 and 400 Color User Guide

1. 2008 Ne 1057 210 Appendix D Regulatory information ENWW Additional statements for wireless products FCC compliance statement United States Exposure to radio frequency radiation A CAUTION The radiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 in during normal operation This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device A CAUTION Based on Section 15 21 of the FCC rules changes of modifications to the operation of this product without the express approval by Hewlett Packard Company may invalidate its authorized use Australia statement This device incorporates a radio transmitting wireless device For protection against radio transmission exposure it is recommended that this device be operated no less than 20 cm from the head neck or body Brazil ANATEL statement Este equipamento opera em car ter secund rio isto n o tem di
2. 135 Factors that affect product performance 136 Restore factory Se MINS sacs coco itr acere Peta petina HT er EVI Cr nnd rper od PR end 137 Interpret control panel messages 138 Control panel message types UM lou pU Um 138 Control panel Eg tevbeer wtuassa wer MM H UE EUR SAPE 138 T0200 Supply error otto binibor rai pa bpxa bv sd prebuit pr tetris enia i 138 49 Error Turn off then on slot 138 50 X Fuser error Turn off then on dern 139 51 XX Error Turn off then on ouais bee mette oat ra bli terim aput 139 54 XX Error Turn off then on sexs vssivvzcdie tierra i nci nennen 139 55 X Error Turn off 140 57 Fan error Turn off then on 140 59 X Error Turn off then ati een ao obse a nca 140 79 Error Turn off then fioi ccu ease nated otra tiep rtr DP VeH EE ceharoguatacennaainas 140 79 Service error Turn off then on ccccccceeesceeeeseeeceeeseeeeeeaeeeeeeaeeeeeeneeeeeaes 141 Black cartridge 141 Black in wrong position dent ERU E NUR RA HAT IER E 141 Black very low
3. Ecopiint Two sided Printing Factory Defaults Envelopes Delete Paper sizes 85x11 inches leer 0 7 Paper source Automatically Select E Print on both sides No gt Paper type Unspecified 5 A Printing Shortcuts Paper Qualty Etfects Finishing Color Services A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts Cad ka General Everyday Printing Factory Defaults Envelopes stock Heavy EB Save As Delete Paper sizes 85x11 inches Letter im Paper source Automatically Select Print on both sides Yes flip over Paper type Unspecified z Basic print tasks with Windows 87 Create printing shortcuts 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Printing Shortcuts tab 88 Chapter 8 Print tasks Print Ctrl P Print mp we i 25 Status Idle Find Printers Type o A s l s Where LPT1 Print to file Comment Manual duplex Page range Copies all Number of copies EJ Current page Selection Pages Collate
4. mw Untpecied Print on both sides eC erm aS TTT OTIS EC CE mE Special pages delried lo thes prr Page Type Pages Paper Source Pape Type atubutes Puripagerondileerpae Frat Tuy HP Cover Matte payer on dileert paper Last Tuy Cove Mate Dem Scale a document to fit page size with Windows 1 Onthe File menu in the software program click Print ENWW Additional print tasks with Windows 107 2 Select the product and then click the Properties or Preferences button 3 Click the Effects tab 4 Select the Print document on option and then select a size from the drop down list 108 Chapter 8 Print tasks Print LU Printer bme 5 ae Find Printer Where LPTI Print to file Comment Manual duplex Page range Copies All Number of copies n Current page Selection Pages Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom 8 Pages per sheet Print All pages in range ges per she 1 page Scale to paper size No Scaling j ae e 0 UMi Advanced Printing Shortcuts Papers eos rig Color Services Resizing Options Actual size Print document on of actual size 100 Watermarks none x
5. Advanced Printing Shortcuts Paper Qualty Effects Finishing Color Services Paper Options Paper sizes Legal Paper source Automatically Select Paper type Unspecified Lovers ImageREt 3600 Print pages on different paper Everyday 96g Presentation 96 130g Brochure 131 1750 Photo Cover 176 2209 Other Additional print tasks with Windows 101 6 Expand the list of Other options B Type is Everyday 96g Presentation 96 130g Brochure 131 175g H Photo Cover 176 2200 Color Laser Transparency Labels Letterhead i Envelope Preprinted Prepunched Colored 7 Select option for the type of paper you are using and click the OK button pe is Everyday 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 220g Other Color Laser Transparency Labels D Bl 8 8 89 xn Envelope Preprinted Prepunched Colored 2 Dawioh Print on special paper labels or transparencies with Windows click Print Save s 1 On the File menu in the software program Eds Page Setup Print Ctrl P 102 Chapter 8 Print tasks ENWW 2 Select the product and then click the Print co Properties or Preferences but
6. Orientation Portrait Landscape E Rotate by 180 degrees Advanced Printing Shortcuts Paper Qualiy Effects Finishing Document Options V Print on both sides manually E Flip pages up Booklet layout j Pages per sheet 1 page per sheet x Print page border Right then Down 51 Orientation Portrait Landscape E Rotate by 180 degrees ENWW 5 Retrieve the printed stack from the output bin and the same orientation place it with the printed side facing down in Tray 1 6 the control panel press the OK button to print the second side of the job Automatically print on both sides with Windows 1 On the File menu in the software program B click Print 2 Select the product and then click the Print LU mim Properties or Preferences button Printer Status Idle Find Printers Type e o9 Where LPT1 Print to file Comment Manual duplex Page range Copies All Number of copies 1 Lal Current page Selection Pages 7 Collate Enter page numbers and or page ranges 1 separated by commas For example 1 3 5 12 Print what Document Zoom heet Print All pages in range 1 page x Scale to paper size No Scaling z ENWW Basic print tasks
7. ese 32 Software for Mac computers Campers add Coder 32 HP Utility UD REIR DR Gees 32 Openthe AP UNY mE 32 HP Utility features oo ectoreit rabat rino rebar itte PE Prae rer 32 Supported utilities Tor Mac PER RERO Qr Ba Und 33 HP Embedded Web nied 33 33 MT EREE 33 Basic print tasks with scp a 34 Cancel a print job with Ghana reg pu 34 Change the paper size and type with Mac ssssseeenn eene 34 Resize documents or print on a custom paper size with Mac 34 Create and use printing presets with Mac ssssssssse ene 34 Print a cover page with Mac oco don un EH SS E DEUS SM RU SER INED 35 Use watermarks with ME suis duod epulo tra tantus nihil alta 35 Print multiple pages on one sheet of paper with Mac 36 Print on both sides of the page duplex printing with Mac 36 Set the color options cuu Mi quie vam 37 Use AirPrin 38 Solve problems with Mac scies arvis
8. 2 Ifthe GZ file is in the folder the PPD file might be corrupt Delete the file and then reinstall the software The product name does not appear in the product list in the Print amp Fax list 1 Make sure that the cables are connected correctly and the product is on 2 Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax list 3 Replace the USB or network cable with a high quality cable The printer driver does not automatically set up the selected product in the Print amp Fax list 1 Make sure thot the cables are connected correctly and the product is on 2 Make sure that the product GZ file is in the following hard drive folder Library Printers PPDs Contents Resources If necessary reinstall the software 3 If the GZ file is in the folder the PPD file might be corrupt Delete the file and then reinstall the software 4 Replace the USB or network cable with a high quality cable 178 Chapter 11 Solve problems ENWW A print job was not sent to the product that you wanted 1 2 Open the print queue and restart the print job Another product with the same or similar name might have received your print job Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax list When connected with a USB cable the product does no
9. 98 tmm 99 Additional print tasks with Windows cedes E e 100 Print colored text as black grayscale with Windows 100 Print on preprinted letterhead or forms with Windows e 100 Print on special paper labels or transparencies with Windows 102 Print the first or last page on different paper with Windows 105 Scale a document to fit page size with Windows cccccccceeeseeeeeeeenseeeeenseeeeeeneeees 107 Add a watermark to a document with Windows ee 109 Create a booklet with Windows c 109 gt petere erc E EE ETA 113 Ad BRENT 114 Change the color theme for print job cusa ce exi aed eger epa ed a e pt eR bt 114 Change the color options RUE Mii VEU PEL ERE 115 Man al colorem 115 Use the HP EasyColor Option e re nienn i iiine 117 Match colors to your computer screen isses rrhen ertt i nednosannvadsnewndeasedeasonenesdsnnuasaninndeacees 118 10 Manage Burn nee X 119 Print information pages E bucrshesimeduciogosiarsieantnts 120 Use the HP Embedded Web Server sic pla RCM RUE EHE MUR n
10. 11 SYST 12 SEEE 17 Network bebe ded a eds m UU 18 3 Software for Windows ui adivien oa dE VERA QUA PE YU ORDER ERE V VR ERN V UNA VENAE FOE UE 19 Supported operating systems and printer drivers for Windows sssssseeeeee 20 Select the correct printer driver for Windows c scscceeeeseeeseseeeeeeeeeeceseeeeeeseeeeceseeeeenseeeeeseeeeesaes 20 HP Universal Print Driver UPD te ruv aa uie cata c p qu UN eR 22 UPD installation modes uu scans sends tta nt For hei Eee pe pra dh 27 Change print job settings for Windows reiten incepit eulos dtt 23 Priority for print Se ni stude 23 Change the settings for all print jobs until the software program is closed 23 Change the default settings for all print jobs esssseeeen 23 Change the product configuration settings sssssssee 24 Remove the printer driver from Windows cccceescceeeeseeeeesnceeeeseseeeeseeeeeseeaeeeeeeaeeeseeseeeneeeees 25 Supported utilities Tor Windows taU Pus Mu MD DK NE UU UM 25 ENWW Other Windows components and utilities sss 26 Software for other operating systems RM m 26 4 Use the prod
11. Select the option to enable Web Services 2 Use the HP ePrintCenter Web site to define security settings and to configure default print settings for all HP ePrint jobs sent to this product d Goto www hpeprintcenter com Click Sign In and enter your HP ePrintCenter credentials or sign up for a new account Select your product from the list or click Add printer to add it To add the product you need the printer code which is the segment of the product e mail address that is before the symbol NOTE This code is valid for only 24 hours from the time you enable HP Web Services If it expires follow the instructions to enable HP Web Services again and obtain a new code d prevent your product from printing unexpected documents click ePrint Settings and then click the Allowed Senders tab Click Allowed Senders Only and add the e mail addresses from which you want to allow ePrint jobs e To set up default settings for all ePrint jobs sent to this product click ePrint Settings click Print Options and select the settings that you want to use 3 To print a document attach it to an e mail message sent to the product s e mail address ENWW Use HP ePrint 99 Additional print tasks with Windows Print colored text as black grayscale with Windows 1 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Advanced tab Exp
12. You can also open the HP Embedded Web Server from the printer driver Open the Services tab and click the supplies icon NOTE If an error occurs while opening the HP Embedded Web Server confirm that the proxy settings are correct for your network Xy TIP After you open the URL bookmark it so that you can return to it quickly in the future HP Embedded Web Server features ENWW The EWS allows you to view product and network status and manage printing functions from a computer With the EWS you can complete the following tasks e View product status information e Enable HP Web Services including HP ePrint e Determine the remaining life on all supplies and order new ones e View and change part of the product configuration e View and print some internal pages e Select the language in which to display the EWS pages and control panel messages e View and change network configuration e Set change or clear the product security password Use the HP Embedded Web Server 121 E NOTE Changing network settings in the EWS might disable some of product software or features Use HP Web Jetadmin software HP Web Jetadmin is an award winning industry leading tool for efficiently managing a wide variety of networked HP devices including printers multifunction products and digital senders This single solution allows you to remotely install monitor maintain troubleshoot and secure your printing and imagin
13. Enter page numbers and or page ranges separated by commas For example 1 3 5 12 59 5 Print what Document Zoom Pages per sheet 1 page z Scale to paper size v Options ok Print All pages in range 3 Advanced Printing Shortcuts Paper Quality sis e t Services Document Options E Print on both sides manually Flip pages up Off Pages per sheet 1 page per sheet Prin s Pag Right then Down Orientation Portrait Landscape E Rotate by 180 degrees m Basic print tasks with Windows 95 4 5 Select the number of pages per sheet from the Pages per sheet drop down list Select the correct Print page borders Page order and Orientation options Effects Advanced Printing Shortcuts Paper Quality Finishing Color Document Options V Print on both sides manually F Flip pages up Booklet layout Pages per sheet nanec ner chest pages per sheer 9 pages per sheet 18 pages per sheet Orientation Portrait Landscape l Rotate by 180 degrees Effects Printing Shortcuts Paper Quality Finishing Document Options V Print on both sides manually F Flip pages up Booklet layout o
14. are using a USB cable and are connecting to a wireless network make sure the box is checked next to Virtual printer port for USB 6 If you are using a personal firewall system on the computer it might be blocking communication with the product Try temporarily disabling the firewall to see if it is the source of the problem 7 If your computer or the product is connected to a wireless network low signal quality or interference might be delaying print jobs ENWW The product does not print or it prints slowly 169 The product prints slowly If the product prints but it seems slow try the following solutions 1 Make sure the computer meets the minimum specifications for this product For a list of specifications go to this Web site www hp com support LJColorM351 www hp com support LJColorM45 1 2 When you configure the product to print on some paper types such as heavy paper the product prints more slowly so it can correctly fuse the toner to the paper If the paper type setting is not correct for the type of paper you are using change the setting to the correct paper type 3 If your computer or the product is connected to a wireless network low signal quality or interference might be delaying print jobs 170 Chapter 11 Solve problems ENWW Solve product connectivity problems Solve direct connect problems If you have connected the product directly to a computer check the cable Verify that the cable is c
15. 2 NOTE Incorrect changes to the link speed setting might prevent the product from communicating with other network devices For most situations the product should be left in automatic mode Changes can cause the product to turn off and then on Changes should be made only while the product is idle 1 At the control panel press the OK button to open the menus 2 Open the following menus e Network Setup e Link Speed 3 Use the arrow buttons to select one of the following settings e Automatic e 1OT Full e 10T Half e 100TX Full e 100TX Half NOTE The setting must match with the network product to which you are connecting a network hub switch gateway router or computer 4 Press the OK button The product turns off and then on Chapter 5 Connect the product with Windows ENWW 6 Paper and print media ENWW Understand paper use Change the printer driver to match the paper type and size in Windows Supported paper sizes Supported paper types and tray capacity Load paper trays Configure trays 49 Understand paper use This product supports a variety of paper and other print media Paper or print media that does not meet the following guidelines might cause poor print quality increased jams and premature wear on the product It is possible for paper to meet all of these guidelines and still not produce satisfactory results This might be the result of improper handling unacceptable
16. Description An internal error occurred Recommended action Press the OK button to resume the job Front door open Description The product front door is open Recommended action Close the door Genuine HP supply installed Description A genuine HP supply was installed Recommended action No action necessary Incompatible lt color gt Description You have installed a print cartridge that is intended for use in a different HP product model The product might not function correctly with this print cartridge installed Recommended action Install the correct print cartridge for this product Incorrect supplies Description More than one print cartridge is installed in the incorrect slot ENWW Interpret control panel messages 143 Recommended action Be sure that each print cartridge is in the correct slot From front to back the print cartridges are installed in this order black cyan magenta yellow Install lt color gt cartridge Description The print cartridge is either not installed or not correctly installed in the product Recommended action Install the print cartridge Invalid driver Press OK Description You are using an incorrect printer driver Recommended action Select the correct printer driver Jam in lt location gt Description The product has detected a jam Recommended action Clear the jam from the location indicated The job should continue to print If it does not try reprint
17. ETS PB EF SS PERS ETAR RAUF ERR ARKEA ITA sca PERE BFR BIRAR ER ETE ER EAEN E REBUT FERRI gt ENTRIES gt HPA GAs THAR REALE ESS ZAR EE 2 NAB BCLS EVER CERERI I PE Pis IRL FER Vietnam Telecom wired wireless marking for ICTQC Type approved products Y ICT HP B00502010 ENWW Additional statements for wireless products 213 214 Appendix Regulatory information ENWW Index A accessories ordering 181 182 acoustic specifications 196 AirPrint 33 38 anticounterfeit supplies 66 archive setting 17 automatic crossover setting 18 B batteries included 201 bin output jams clearing 158 legal extension 5 locating 5 booklets creating Windows 109 C calibrating color 12 Canadian DOC regulations 208 canceling print job 84 cartridge door release locating 5 cartridges non HP 65 recycling 65 200 replacing 67 storage 65 supplies status page 10 120 warranty 186 cautions iii change print cartridge 67 checklists printing 11 cleaning 131 paper path 164 color adjusting 114 ENWW calibrating 12 Edge Control 116 halftone options 116 matching 118 Neutral Grays 116 printed vs monitor 118 printing in grayscale Windows 100 color
18. TRANSFER a Third Party Transfer The initial end user of the HP Software may make a one time transfer of the HP Software to another end user Any transfer will include all component parts media User Documentation this EULA and if applicable the Certificate of Authenticity The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software will agree to this EULA Upon transfer of the HP Software your license is automatically terminated b Restrictions You may not rent lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use You may not sublicense assign or otherwise transfer the HP Software except as expressly provided in this EULA PROPRIETARY RIGHTS All intellectual property rights in the Software and User Documentation are owned by HP or its suppliers and are protected by law including applicable copyright trade secret patent and trademark laws You will not remove any product identification copyright notice or proprietary restriction from the Software LIMITATION ON REVERSE ENGINEERING You may not reverse engineer decompile or disassemble the HP Software except and only to the extent that the right to do so is allowed under applicable law CONSENT TO USE OF DATA HP and its affiliates may collect and use technical information you provide in relation to i your Use of the Software or the HP Product or ii th
19. le a ds I ee oe 76 Econ rr EET 76 Cyan in wrong position 76 Cyan very MERE TT T 76 Genuine HP supply installed rtr 77 Incompatible lt color gt baci arai Rens adul 77 Incorrect eun Ml E bee etnies 77 NE sen 77 Magenta cartridge OW 77 Magenta in wrong position emere nnne 78 Magenta very law ER MGE te D Dui n pM dE 78 Remove shipping lock from color cartridge 78 Remove shipping locks from cartridges eee retener 78 REUSE eo HH 79 SUPpIES LOG oT T 79 Unsupported color Press OK to continue 79 sed im 79 Used color installed Press OK to continue 80 Used supplies use edet bnt iu pedet r eo EM vet ur Canin 80 Yellow dots bti nu tet 80 Yellow in wrong position Ma te rte 80 Yellow very loW PCR 80 r E PE E E E E T A EE T T 83 ob seriinin yann En a EAEE EEE a 84 E
20. 1 If the print job is currently printing cancel it by pressing the Cancel X button on the product control panel fy NOTE Pressing the Cancel gt lt button clears the job that the product is currently processing If more than one process is running pressing the Cancel gt lt button clears the process that currently appears on the product control panel 2 You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there gt Windows XP Server 2003 or Server 2008 Click Start click Settings and then click Printers and Faxes Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel o A Windows Vista Click Start click Control Panel and then under Hardware and Sound click Printer Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel A Windows 7 Click Start and then click Devices and Printers Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel 84 Chapter 8 Print tasks ENWW Basic print tasks with Windows The methods to open the print dialog from software programs can
21. Button Press Select the length of time after which the product automatically turns off NOTE The default Power Down Delay time is 30 minutes Select whether the product wakes when it receives each of these types of jobs or actions The default for each option is Yes Display Contrast Medium Darker Darkest Lightest Lighter Select the level of contrast for the display ENWW System Setup menu 13 Menu item Sub menu item Sub menu item Sub menu item Supply Settings Black Cartridge Very Low Setting Prompt Continue Stop Description Set how the product behaves when the black print cartridge reaches the very low threshold Prompt The product stops printing and prompts you to replace the print cartridge You can acknowledge the prompt and continue printing A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Continue The product alerts you that the print cartridge is very low but it continues printing Stop The product stops printing until you replace the print cartridge Low Threshold Enter percentage Use the arrow buttons to increase or decrease the percentage of estimated life remaining at which the product alerts you that the print cartridge is low For the black cartridge that ships wit
22. It has a format similar to this 2 To open the HP Embedded Web Server type the IP address IPv4 into the address line of a Web browser For IPv6 use the protocol established by the Web browser for entering IPv6 addresses 3 Click the Networking tab to obtain network information You can change settings as needed Set or change the product password Use the HP Embedded Web Server to set a password or change an existing password for a product on a network 1 Type the product IP address into the address line of a Web browser Click the Networking tab and click the Security link Ey NOTE If a password has previously been set you are prompted to type the password Type the password and then click the Apply button 2 Type the new password in the New Password box and in the Verify password box 3 Atthe bottom of the window click the Apply button to save the password Manually configure IPv4 TCP IP parameters from the control panel 1 Atthe control panel press the OK button to open the menus 2 Open the following menus e Network Setup e TCP IP Config e Manual 3 Use the arrow buttons to change each digit of the IP address Press the OK button to move to the next digit ENWW Connect to a network with Windows 47 48 Link speed and duplex settings 9 NOTE This information applies only to Ethernet networks It does not apply to wireless networks E Pply
23. Recommended action Wait for the cleaning process to finish Cyan cartridge low Description The print cartridge is nearing the end of its useful life Recommended action Printing can continue but consider having a replacement supply on hand Cyan in wrong position Description The print cartridge is installed in the incorrect slot Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Cyan very low Description The print cartridge is at the end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary 142 Chapter 11 Solve problems ENWW Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Device error Press OK
24. duplication and disclosure of the Software by or for the U S Government or a U S Government subcontractor is subject solely to the terms and conditions set forth in this End User License Agreement except for provisions which are contrary to applicable mandatory federal laws COMPLIANCE WITH EXPORT LAWS You will comply with all laws rules and regulations i applicable to the export or import of the Software or ii restricting the Use of the Software including any restrictions on nuclear chemical or biological weapons proliferation RESERVATION OF RIGHTS HP and its suppliers reserve all rights not expressly granted to you in this EULA End User License Agreement 189 2009 Hewlett Packard Development Company L P Rev 04 09 190 Appendix B Service and support ENWW OpenSSL ENWW This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS 15 AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND O
25. 7 Click the Start button and then click the Control Panel item In the Hardware and Sound group click the Printer item Find and rightclick the product click the Delete item and then click the Yes button to confirm the removal From the File menu click the Server Properties item The Print Server Properties dialog box opens Click the Drivers tab and in the list select the driver to be removed Click the Remove button and then click the Yes button to confirm the removal Click the Start button and then click the Devices and Printers item Find and select the product from the list Click the Remove device button at the top of the dialog box and then click the Yes button to confirm the removal Click the Print server properties button at the top of the dialog box and then click the Drivers tab Select the product in the list and then click the Remove button Select to delete only the driver and or the driver software package and then click the OK button Supported utilities for Windows ENWW HP Web Jetadmin HP Embedded Web Server HP ePrint Remove the printer driver from Windows 25 Other Windows components and utilities e Online Web registration e Device Toolbox e Uninstall e Help amp Learn Center e Reconfigure your HP device e LaserJet Customer Participation Program Software for other operating systems Os Software UNIX For HP UX and Solaris networks go to www hp com supp
26. File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 Select a size from the Paper size drop down list Select a custom page size with Windows 1 Onthe File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 Click the Custom button 90 Chapter 8 Print tasks ENWW 5 a name for the custom size and specify the dimensions e The width is the short edge of the paper e length is the long edge of the paper E NOTE Always load paper into the trays short edge first 6 Click the OK button and then click the OK button on the Paper Quality tab The custom page size will appear in the list of paper sizes the next time you open the printer driver Select the paper type with Windows 1 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options ro M Expand the category of paper types that best describes your paper and then click the paper type that you are using Select the paper tray with Windows 1 On the File menu in the software program click Print 2 Select the product and then click the
27. Graphic Device Interface GDI for the best speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP UPD PS driver HP UPD PCL 5 Recommended for printing with Adobe software programs or with other highly graphics intensive software programs Provides support for printing from postscript emulation needs or for postscript flash font support Recommended for general office printing in Windows environments Compatible with previous PCL versions and older HP LaserJet products The best choice for printing from third party or custom software programs The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Designed for use in corporate Windows environments to provide a single driver for use with multiple printer models Preferred when printing to multiple printer models from a mobile Windows computer HP UPD PCL 6 Recommended for printing in all Windows environments Provides the overall best speed print quality and printer feature support for most users Developed to align with Windows Graphic Device Interface GDI for best speed in Windows environments May not be fully compatible with third party and custom solutions based on PCL5 Download additional printer drivers from this Web site www hp com go LJColorM351_ software or www hp com go LJColorM451_ software 168 Chapte
28. Printer colorants inks or toners for example e Printing process Inkjet press or laser technology for example e Overhead lighting e Personal differences in perception of color e Software programs e Printer drivers e Computer operating systems e Monitors e Video cards and drivers e Operating environment humidity for example Keep these factors in mind when colors on your screen do not perfectly match your printed colors For most users the best method for matching colors is to print sRGB colors 118 Chapter 9 Color ENWW 10 Manage and maintain e Print information pages e Use the HP Embedded Web Server e Use HP Web Jetadmin software e Product security features e Economy settings e Install memory DIMMs e Clean the product e Product updates ENWW Print information pages Information pages reside within the product memory These pages help diagnose and solve problems with the product Ey NOTE If the product language was not correctly set during installation you can set the language manually so the information pages print in one of the supported languages Change the language by using the System Setup menu on the control panel or the embedded Web server 1 At the control panel press the OK button to open the menus 2 Open the Reports menu 3 Select the report you want to print and then press the OK button to print the report Menu item Menu Structure Desc
29. Printer folder Solution Reinstall the product software NOTE Close any applications that are running To close an application that has an icon in the system tray rightclick the icon and select Close or Disable An error message was displayed during the software installation Try plugging the USB cable into a different USB port on the computer Reinstall the product software NOTE Close any applications that are running To close an application that has an icon in the task bar rightclick the icon and select Close or Disable Check the amount of free space on the drive where you are installing the product software If necessary free up as much space as you can and reinstall the product software If necessary run the Disk Defragmenter and reinstall the product software The product is in Ready mode but nothing prints Print a Configuration page and verify the product functionality Verify that all of the cables are correctly seated and within specifications This includes the USB and power cables Try a new cable Verify the IP Address on the Configuration Page matches the IP address for the software port Use one of the following procedures Windows XP Windows Server 1 Click Start 2003 Windows Server 2008 and Windows Vista 2 Click Settings 3 Click Printers and Faxes using the default Start menu view or click Printers using the Classic Start menu view 4 Rightclick the product driver icon
30. Printing can continue but consider having replacement supplies on hand Yellow cartridge low Description The print cartridge is nearing the end of its useful life Recommended action Printing can continue but consider having a replacement supply on hand Yellow in wrong position Description The print cartridge is installed in the incorrect slot ENWW Interpret control panel messages 149 Yellow Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow very low Description The print cartridge is at the end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statem
31. Up to 5 mm 0 2 in stack height with the top edge at the back of the tray Side to be printed on face up with the top edge at the back of the tray Table 6 3 Tray 1 continued Paper type Weight Capacity Paper orientation Other Up to 50 sheets or 10 Side to be printed on face up envelopes with the top edge toward the e Color laser transparency product e Labels e Letterhead e Envelope e e Prepunched e Colored e Rough e Tough Capacity can vary depending on paper weight and thickness and environmental conditions The product supports up to 220 g m 59 Ib for glossy glossy photo paper and postcards 3 product supports 60 160 g m 16 42 Ib paper weight for automatic duplex printing 4 This paper type is not supported for automatic duplex printing Table 6 4 Tray 2 and Tray Media type Weight Capacity Paper orientation Every day 60 to 90 g m 16 to 24 Ib Up to 250 sheets Side to be printed on face up with the top edge at the back of e Plain the tray e Light e Bond e Recycled Presentation Up to 163 g m 43 Ib Up to 12 5 mm 0 5 in stack Side to be printed on face up height with the top edge at the back of e Matte paper mid weight to the tray heavy e Glossy paper mid weight to heavy Brochure Up to 163 g m 43 Ib Up to 12 5 mm 0 5 in stack Side to be printed on face up height with the top edge at the back of e Matte p
32. are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanufactured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to hitip www hp com recycle Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns more than one cartridge 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape the boxes together using strapping or packaging tape The package can weigh up to 31 kg 70 Ib 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from www hp com recycle or 1 800 340 2445
33. can use the tray settings to meet your printing needs Paper use Configure the product Print Load Tray 1 and one other tray with the Load paper in Tray 1 No configuration From the software program print the same paper and have the product pick is needed if the default settings for type job paper from one tray if the other and size have not been changed emply Occasionally use special paper such as Load special paper in Tray 1 From the software program print dialog heavy paper or letterhead from a tray chose the paper type that matches the that usually contains plain paper special paper loaded in the tray before sending the print job Frequently use special paper such as Load special paper in Tray 1 and From the software program print dialog heavy paper or letterhead from one configure the tray for the paper type chose the paper type that matches the tray special paper loaded in the tray before sending the print job Configure trays 1 Make sure the product is turned on 2 Perform one of the following tasks e Control panel Open the System Setup menu and open the Paper Setup menu Select the tray that you want to configure e Embedded Web server Click the Settings tab and then click Paper Handling in the left panel 3 Change the desired tray setting and then press OK or click Apply 60 Chapter 6 Paper and print media ENWW 7 Print cartridges The information contained herein
34. correctly d Press the power button to turn on the product or to deactivate the Auto Off mode Check the power cable connections Make sure that the line voltage is correct for the product power configuration See the label that is on the back of the produc for voltage requirements If you are using a power strip and its voltage is not within specifications plug the product directly into the wall If it is already plugged into the wall try a different outlet If none of these measures restores power contact HP Customer Care Check the cabling Check the cable connection between the product and the computer Make sure that the connection is secure Make sure that the cable itself is not faulty by using a different cable if possible Check the network connection network models only Make sure the network light is lit The network light is next to the network port on the back of the product If the product remains unable to connect to the network uninstall and then reinstall the product If the error persists contact a network administrator Check to see if any messages appear on the control panel Make sure that the paper that you are using meets specifications Make sure that the paper is loaded correctly in the input tray Make sure that the product software is installed correctly Verify that you have installed the printer driver for this product and that you are selecting this product from the list of available
35. en both sides On j Special pages delrred fot the pair jt Page Pages Paper Source Paper Type Ad sonai 6 Select the correct options from the Paper Ic m source and Paper type drop down lists pe AIV Pages in Click the Add button ce ese ies lat NOTE Al pagas noh balad ay Ds tabla en lo Pager nace Axnemonoaly Select Pepa HP Cover Mano 20 Print on betty sidas On 5 Special pagsa delrred or ha prir job Page Pages Paper Source Paper Adiong 106 Chapter 8 Print tasks ENWW 7 Ifyou are printing both the first and last pages on different paper repeat steps 5 and 6 selecting the options for the other page 8 Click the OK button Special Pages im A i m d E i Special Pages Covers Pages in documert gt Find Aerem paces NOTE Al pages rl kelmid Ue Labie cl lor Paper suae Sapemmmeaty Select Paper Unapeciied Print on beth sider On Special pages delved lor thes perk ob Page Pager Paper Souce Pind pager on ditererk paper Frat Tay HP Cover Matte Sped Pages its im n ee Hie Special Pages Covers Pages in document laa NOTE All pgs not kalad tabia cmd lo Pape soar Paper sace Baemahiecnly Select Nata ly Select z Pape
36. is correct If the security information is incorrect run the wireless setup again If the wireless network is working correctly try accessing other computers on the wireless network If the network has Internet access try connecting to the Internet over a wireless connection The encryption method AES or TKIP is the same for the product as it is for the wireless access point on networks using WPA security The product is within the range of the wireless network For most networks the product must be within 30 m 100 ft of the wireless access point wireless router Obstacles do not block the wireless signal Remove any large metal objects between the access point and the product Make sure poles walls or support columns containing metal or concrete do not separate the product and wireless access point The product is located away from electronic devices that might interfere with the wireless signal Many devices can interfere with the wireless signal including motors cordless phones security system cameras other wireless networks and some Bluetooth devices The printer driver is installed on the computer You have selected the correct printer port The computer and product connect to the same wireless network Solve wireless network problems 173 The control panel displays the message The wireless feature on this product has been turned off A Press the wireless button on the product to open the Wireless menu and then t
37. it Print a few pages to see if the problem has resolved Repeating defects If defects repeat at any of the following intervals on the page a print cartridge might be damaged e 22mm e 27mm e 28mm e 75mm 74 Chapter 7 Print cartridges ENWW Interpret control panel messages for supplies 10 XXXX Supply error Description The memory chip for one of the print cartridges cannot be read or is missing o 10 0000 black memory chip error o 10 0001 cyan memory chip error o 10 0002 magenta memory chip error e 10 0003 yellow memory chip error o 10 1000 black memory chip is missing e 10 1001 cyan memory chip is missing e 10 1002 magenta memory chip is missing e 10 1003 yellow memory chip is missing Recommended action Reinstall the print cartridge Turn the product off and then on If the problem is not solved replace the print cartridge Black cartridge low Description The print cartridge is nearing the end of its useful life Recommended action Printing can continue but consider having a replacement supply on hand Black in wrong position ENWW Description The print cartridge is installed in the incorrect slot Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Solve problems with supplies 75 Black very low Description The print cartridge is at th
38. maintain ENWW Use the HP Embedded Web Server This product is equipped with an embedded Web server EWS which provides access to information about product and network activities A Web server provides an environment in which web programs may run much in the same way that an operating system such as Windows provides an environment for programs to run on a computer The output from these programs can then be displayed by a Web browser such as Microsoft Internet Explorer Safari or Netscape Navigator An embedded Web server resides on a hardware device such as an HP LaserJet product or in firmware rather than as software that is loaded on a network server The advantage of an EWS is that it provides an interface to the product that anyone with a network connected product and computer can use There is no special software to install or configure but you must have a supported Web browser on the computer To gain access to the EWS type the IP address for the product in the address line of the browser To find the IP address print a configuration page NOTE For Macintosh operating systems you can use the EWS over a USB connection after installing the Macintosh software included with the product Open the HP Embedded Web Server To open the HP Embedded Web Server type the IP address or host name of the product in the address field of a supported Web browser To find the IP address or host name print a configuration page
39. might be set up incorrectly 1 Check the network drivers printer drivers and the network redirection 2 Verify that the operating system is configured correctly The product is disabled or other network settings are incorrect 1 Review the configuration page to check the status of the network protocol Enable it if necessary 2 Reconfigure the network settings if necessary 172 Chapter 11 Solve problems ENWW Solve wireless network problems Wireless connectivity checklist The control panel displays the message The wireless feature on this product has been turned off The product does not print after the wireless configuration completes The product does not print and the computer has a third party firewall installed The wireless connection does not work after moving the wireless router or product Cannot connect more computers to the wireless product The wireless product loses communication when connected to a VPN The network does not appear in the wireless networks list The wireless network is not functioning Wireless connectivity checklist ENWW The product and the wireless router are turned on and have power Also make sure the wireless radio in the product is turned on The service set identifier SSID is correct Print a configuration page to determine the SSID If you are not sure the SSID is correct run the wireless setup again With secured networks make sure the security information
40. network 30 45 USB cable part number USB configuration 42 USB port locating 6 speed settings 17 type included 6 WPS configuring wireless network 30 45 182 Ww warnings iii warranty license 188 print cartridges product 184 watermarks 35 adding Windows Web printing HP ePrint 33 Web sites 26 customer support fraud reports 66 HP Web Jetadmin downloading 122 Macintosh customer support 186 109 192 192 Material Safety Data Sheet MSDS 202 ordering supplies 181 software downloading 19 universal print driver 22 Windows driver settings 23 drivers supported 20 software components 26 supported operating systems 20 universal print driver 22 wireless button locating 5 wireless network configuring with USB 30 45 configuring with WPS 30 45 installing the driver 46 wireless network connection 44 Index 219 220 Index ENWW 2014 Hewlett Packard Development Company L P www hp com CE955 90987
41. on the right show the enhancements that result from using the HP EasyColor option Bring your photos to LIFE Bring your photos to LIFE E Un j nt E powered by hp EasyColor and the UPD powered by hp EasyColor and the UPD The HP EasyColor option is enabled by default in both the HP PCL 6 printer driver and the HP Mac Postscript printer driver so you do not need to make manual color adjustments To disable the option so you can manually adjust the color settings open the Color tab in the Windows driver or the Color Quality Options tab in the Mac driver and then click the HP EasyColor check box to clear it Advanced Printing Shortcuts Paner Guali Effects Finishing Color Sewices Color Options Automatic Manual Settings in Grayscale E E HP EasyCalor Color Themes AGB color Default Use the HP EasyColor option 117 Match colors to your computer screen The process of matching printer output color to your computer screen is complex because printers and computer monitors use different methods of producing color Monitors display colors by using light pixels that use an RGB red green blue color process but printers print colors by using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor Print media e
42. page border Orientation Portrait Landscape E Rotate by 180 degrees Ua isa SR Te x Advanced Printing Shortcuts Paper Quality Eifects Finishing Color Services Document Options E Print on both sides manually Flip pages up Off Pages per sheet 1 page per sheet Print Orientation Portrait Landscape E Rotate by 180 degrees About Help Cim Lm Basic print tasks with Windows 97 Set color options with Windows 1 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Color tab Click the HP EasyColor check box to clear it In the Color Options area click the Manual option and then click the Settings button 5o mo mom Adjust the general settings for Edge Control and settings for text graphics and photographs 98 Chapter 8 Print tasks ENWW Use HP ePrint Use HP ePrint to print documents by sending them as an e mail attachment to the product s e mail address from any e mail enabled device Ey NOTE The product must be connected to a network and have Internet access to use HP ePrint 1 To use HP ePrint you must first enable HP Web Services a Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server b Click the HP Web Services tab
43. pages e Repeated marks occur on the printed pages Use the following procedure to print a cleaning page 1 At the control panel press the OK button to open the menus 2 Open the following menus e Service e Cleaning Page 3 Load plain paper in Tray 1 and then press the OK button to start the cleaning process Wait until the process is complete Discard the page that prints NOTE For models that do not have an automatic duplexer the product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1 keeping the same orientation Calibrate the product to align the colors If the printed output has colored shadows blurry graphics or areas that have poor color you might need to calibrate the product to align the colors Print the Diagnostics Page from the Reports menu on the control panel to check the color alignment If the blocks of color on that page are not aligned with each other you need to calibrate the product 1 At the control panel press the OK button to open the menus 2 Open the following menus e Calibrate Color e Calibrate Now 164 Chapter 11 Solve problems ENWW Check the print cartridges Check each print cartridge and replace it if necessary if you are having any of the following problems e printing is too light or seems faded in areas Printed pages have small unprinted areas e Printed pages have streaks or bands If you determine th
44. pages per sheet z Right then Down Orientation Portrait Landscape Rotate by 180 degrees ENWW 6 Retrieve the printed stack from the output bin and the same orientation place it with the printed side facing down in Tray 2 7 On the control panel press the OK button to print the second side of the job ENWW Additional print tasks with Windows 111 112 Chapter8 Print tasks ENWW 9 Color e Adjust color e Use the HP EasyColor option e Match colors to your computer screen ENWW 113 Adjust color Manage color by changing the settings on the Color tab in the printer driver Change the color theme for a print job 1 2 3 4 On the File menu in the software program click Print Click Properties or Preferences Click the Color tab Select a color theme from the Color Themes drop down list Advanced Printing Shortcuts Paper Quaity Elfects Finishing Color Services Color Options Automatic Manual Settings Print in Grayscale About _ e Default SRGB This theme sets the product to print RGB data in raw device mode When using this theme manage color in the software program or in the operating system for correct rendering e Vivid The product increases the color saturation in the midtones Use this theme when printing
45. print a color document in black and shades of gray Use this option to print color documents for photocopying or faxing You can also use this option to print draft copies or to save color cartridge life 7 Click the OK button Manual color options Use manual color options to adjust the Neutral Grays Halftone and Edge Control options for text graphics and photographs ENWW Adjust color 115 116 Table 9 1 Manual color options Setting description Edge Control The Edge Control setting determines the rendering of edges Edge control has two components adaptive halftoning and trapping Adaptive halftoning increases edge sharpness Trapping reduces the effect of color plane misregistration by overlapping the edges of adjacent objects slightly Setting options Off turns off both trapping and adaptive halftoning Light sets trapping at a minimal level Adaptive halftoning is on Normal seis trapping at a medium level Adaptive halftoning is on Maximum is the most aggressive trapping setting Adaptive halftoning is on Halftone Halftone options affect color output clarity and resolution Smooth provides better results for large solid filled print areas and enhances photographs by smoothing color gradations Select this option when uniform and smooth area fills are important Detail is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a hi
46. printer driver Recyclin Reduce waste by using recycled paper young y g recy pap Recycle print cartridges by using the HP Planet Partners return process Energy savings Instant on Fusing technology and sleep mode enable this product to quickly go into reduced power states when not printing thus saving energy Accessibility features The product includes several features that aid users with accessibility issues e Online user guide that is compatible with text screen readers e Print cartridges can be installed and removed by using one hand e A All doors and covers can be opened by using one hand Chapter 1 Product basics ENWW Product views Front view ENWW Output bin 2 Legal output extension 3 Front door provides access to the print cartridges 4 Tray 1 multipurpose tray 5 Tray 2 provides jam access 6 Optional Tray 7 Power button 8 Wireless button wireless models only 9 Control panel 10 DIMM door for adding additional memory Product views 5 Back view 1 Hi Speed USB 2 0 port and network port NOTE The network port is present on the M451nw M451dn and M45 1dw models only 2 Power connection 3 Rear door for jam access Interface connections Network port top 2 USB port bottom 6 Chapter 1 Product basics ENWW Serial number and model number location The serial number and product model number label i
47. protocols By default each protocol is enabled IPv6 Show IP Address No No The product IP address will not appear on the control panel display Yes Yes The product IP address will appear on the control panel display Link Speed Automatic Sets the link speed manually if needed 10T Full After setting the link speed the product automatically restarts 10T Half 100TX Full 100TX Half HTTPS Enforced No Sets the product so it communicates only with Web sites that use hypertext transfer protocol secure HTTPS Yes 18 Restore Defaults Restores the network configuration settings to the default values Chapter 2 Control panel menus ENWW 3 Software for Windows ENWW Supported operating systems and printer drivers for Windows Select the correct printer driver for Windows Change print job settings for Windows Remove the printer driver from Windows Supported utilities for Windows Software for other operating systems Supported operating systems and printer drivers for Windows The product supports the following Windows operating systems e Windows XP 32 bit Service Pack 2 e Windows Server 2003 32 bit Service Pack 3 e Windows Server 2008 32 bit and 64 bit e Windows Vista 32 bit and 64 bit e Windows 7 32 bit and 64 bit The product supports the following Windows printer drivers e HP PCL 6 this is the default printer driver included on the product CD e Universal Print Dr
48. r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert warden Substances Table China AeA JAR tr os FAB BP deo HEU RIN BOR T HG AEA E ZZ FITC 4 Pb E AR OK Hg Cd Cr VI PBB PBDE 5 X 0 X 0 0 0 PETIT 0 0 0 0 0 0 ENE 0 0 0 0 0 0 RELY EA EE X 0 0 0 0 0 KHA X 0 0 0 0 0 3685 0 dme MEKA ERKA SSMO MER SJ T11363 2006 Hy tti BEX X RAKHA F Bub ERA EH S SJ T11363 2006 fy Se ZK ul e UE FEBR ER Je RR CE E a BE PEE AE PR ES JH in XE RJ Restriction on Hazardous Substances statement Turkey T rkiye Cumhuriyeti EEE Y netmeli ine Uygundur Restriction on Hazardous Substances statement Ukraine
49. software 19 priority settings 23 31 problem solving no response 169 slow response 170 PS Emulation drivers 20 PS font list 10 120 Q quality archive setting 17 R rear door locating 6 218 Index recycling 4 200 HP printing supplies returns and environmental program 200 recycling supplies 65 removing Mac software 31 removing Windows software 25 repacking product 193 repeating defects troubleshooting 74 167 repetitive defects troubleshooting 74 167 reports print quality page Reports menu 10 resize documents Macintosh 34 Windows 107 resource saving 129 restoring default settings 17 restoring factory settings defaults 137 16 120 5 safety statements 208 209 saving resources memory 129 scale documents Macintosh 34 Windows 107 service repacking product 193 Service menu 17 service page 10 120 settings driver presets Mac 34 drivers 23 drivers Mac 31 factory settings restoring 137 network report 10 120 priority 23 31 restoring defaulis 17 System Setup menu 12 shipping product 193 shortcuts Windows creating 88 using 86 size specifications product 196 sizes media default setting 12 sleep delay disabling 123 enabling 123 software embedded Web server 25 HP Utility 32 installing USB connections 42 installing wired networks 44 Linux 26 problems 177 settings 23 31 software license agreement 188 Solaris 26 supported operating systems 20 28 uninstalling for Windows 25 uninstall
50. temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements e For best results use only HP brand paper and print media designed for laser printers or multiuse e not use paper or print media made for inkjet printers Z CAUTION LaserJet products use fusers to bond dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper could damage the product e Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality Use the following guidelines to obtain satisfactory results when using special paper or print media Set the paper type and size in the printer driver to obtain the best results Media type Do Do not Envelopes Store envelopes flat e Do not use envelopes that are wrinkled nicked stuck together or e Use envelopes where the seam otherwise damaged extends all the way to the corner of the envelope e Do not use envelopes that have clasps snaps windows or coated e Use peeloff adhesive strips that are linings approved for use in laser printers e Do not use self stick adhesives or other synthetic materials La
51. the guides with the paper size markings in the bottom of the tray Prevent paper jams ENWW To reduce the number of paper jams try these solutions 1 2 Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Use paper that has not previously been printed or copied on Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Paper feeds incorrectly or becomes jammed 151 5 Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides so they are touching the paper stack without bending it 6 Make sure that the tray is fully inserted in the product 7 If you are printing on heavy embossed or perforated paper use the manual feed feature and feed sheets one at a time 152 Chapter 11 Solve problems ENWW Clear jams Jam locations Use this illustration to find the locations of jams Output bin 2 Tray 1 3 Tray 2 4 Fuser 5 Tray 2 jam access area ENWW Clearjams 153 Clear jams in Tray 1 1 Pull the jammed sheet from Tray 1 NOTE If the sheet tears make sure that all of the fragments are removed before you resume printing 2 Pull out Tray 2 and place it on a flat surface 3 Lower the jam access tray 154 Chapter 1
52. the auto power down mode when it receives jobs or when you press a button on the control panel You can change which events cause the product to wake Open the following menus e System Setup e Energy Settings e Auto Power Down e Wake Events To turn off a wake event select the event and then select the No option Archive print Archive print produces output that is less susceptible to toner smearing and dusting Use archive print to create documents that you want to preserve or archive 1 At the control panel press the OK button to open the menus 2 Open the following menus e Service e Archive Print 3 Select the On or Off option and then press the OK button 124 Chapter 10 Manage and maintain ENWW Install memory DIMMs This product comes with 128 megabyte MB random access memory installed You can install an additional 256 megabyte of memory for the product by adding a dual inline memory module DIMM You can also install a font DIMM to allow the product to print characters for example Chinese language or the Cyrillic alphabet characters CAUTION Static electricity can damage electronic parts When handling electronic parts either wear an antistatic wrist strap or frequently touch the surface of the antistatic package and then touch bare metal on the product Install memory DIMMs 1 Turn the product off and then disconnect all power and interface cables 2 On the right side of the product op
53. the product perform a calibration immediately If a job is processing the product calibrates after the job is complete If an error message displays you must clear the error first Chapter 2 Control panel menus ENWW Menu item Adjust Alignment Sub menu item Sub menu item Print Test Page Sub menu item Description Use this menu to shift the margin alignment to center the image on the page from top to bottom and from left to right Before adjusting these values print a test page It provides alignment guides in the X and Y directions so you can determine which adjustments are necessary Adjust Tray X X1 Shift X2 Shift Y Shift Use the X1 Shift setting to center the image from side to side on a single sided page or for the second side of a two sided page Use the X2 Shift setting to center the image from side to side on the first side of a two sided page Use the Y Shift setting to center the image from top to bottom on the page Energy Settings Sleep Delay 15 Minutes 30 Minutes 1 Hour 2 Hours Off 1 Minute Sets how long the product remains idle before it enters Sleep mode The product automatically exits Sleep mode when you send a print job or press a control panel button NOTE The default Sleep Delay time is 15 minutes Auto Power Down Power Down 30 Minutes Delay 1 Hour 2 Hours 4 Hours 8 Hours 24 Hours Never Wake Events USB Job LAN Job Wireless Job
54. turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician E NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 198 Appendix D Regulatory information ENWW Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O Power consumption Power usage drops significantly while in Ready or Sleep mode which saves natural resources and saves money without affecting the high performance of this product Hewlett Packard printing and imaging equipment marked with the ENERGY STAR logo is qualified to the U S Environmental Protection Agency s ENERGY STAR specifications for imaging equipment The following mark will appear on ENERGY S
55. um suse ener ere ONERE I HR 39 vi ENWW 5 Connect the product with Windows 41 Printer sharing disclaimer osos prie eb Nr Den Doni bem ere Dio e PR CEPR DIS 42 Connect with up i E 42 CD ms T TS ATTE TOT E TT S 42 Connect to network with Windows QI DO Uf 43 Supported network protocols ahora eS Eun xu tuU cn UU o 43 Install the product on a wired network with Windows e 43 Obtain the IP oco orat HU RR E EE 43 Install the so BAR nd 44 Install the product on a wireless network with Windows wireless models only 44 Connect the product to a wireless network using WPS 45 Connect the product to a wireless network using WPS by using the control panel MENUS aserre e o data Dude mend hte edF E 45 Connect the product to a wireless network using a USB cable 45 Install the software for a wireless product currently on the network 46 Configure IP network settings with Windows sssssseeee ee 47 View or change network settings i cocos trem eer etn eerte ern 47 Set or change the product p
56. vary The procedures that follow include a typical method Some software programs do not have a File menu See the documentation for your software program to learn how to open the print dialog Open the printer driver with Windows 1 On the File menu in the software program click Print Mew Inser 2 Select the product and then click the Print e RS Properties or Preferences button Printer w a Status Idle o wA s Where LPTI Print to file Comment Manual duplex Page range Copies All Number of copies 1 Current page Selection Pages L 7 Collate Enter page numbers and or page ranges 1 i separated by commas For example 1 3 5 12 Print what Document Zoom Pages per sheet Print All pages in range es per sux 1 page x Scale to paper size Scaling z ENWW Basic print tasks with Windows 85 Get help for any printing option with Windows 1 Click the Help button to open the online Help Printing Shortcuts Paper Qualiy Etfects Finishing Color Services A printing shortcut is collection of saved print settings that you can select with a single click Printing shortcuts Eco print Two sided Printing si 85x11 inches Factory Defaults Envelopes N A Ee intem EB hen taion II EET Save As D
57. when it is absolutely necessary that they remain in memory while the product is turned on e Send permanent resources to the product only at the beginning of a print job and not while the product is printing E NOTE Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages 130 Chapter 10 Manage and maintain ENWW Clean the product During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these problems 1 At the control panel press the OK button to open the menus 2 Open the following menus e Service e Cleaning Page 3 Load plain paper in Tray 1 and then press the OK button to start the cleaning process Wait until the process is complete Discard the page thot prints NOTE For models that do not have an automatic duplexer the product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1 keeping the same orientation Product updates Software and firmware updates and installation instructions for this product are available at www hp com support lJColorM35 1 or www hp com support LJColorM451 Click Support amp Drivers click the operating system and then select the download for th
58. 1 Solve problems ENWW 4 Remove the jammed sheet by pulling it straight out 5 Push the jam access tray up to close it and then replace Tray 2 NOTE To close the tray push in the middle or with even pressure on both sides Avoid pushing on one side only Clear jams in Tray 2 1 Open Tray 2 ENWW Clear jams 155 2 Remove the jammed sheet by pulling it straight out 3 Close Tray 2 NOTE To close the tray push in the middle or with even pressure on both sides Avoid pushing on one side only Clear jams in the fuser area 1 Open the rear door CAUTION The fuser located in the back of the product is hot Wait for the fuser to cool before continuing 156 Chapter 11 Solve problems ENWW 2 If necessary push the guide callout 1 and remove any visible paper callout 2 from the bottom of the delivery area NOTE Ifthe sheet tears make sure that all fragments are removed before you resume printing Do not use sharp objects to remove fragments 3 Close the rear door ENWW Clear jams 157 Clear jams in the output bin Look for jammed paper in the output bin area 2 Remove any visible media NOTE If the sheet tears make sure that all fragments are removed before resuming printing 3 Open and then close the rear door to clear the message Clear jams in the duplexer duplexing models only 1 Open the rear door CAUTION The fuser located in the back
59. 11 menus control panel HP Web Services 10 map printing 10 120 Network config 18 Reports 10 Service 17 System Setup 12 mercury free product 201 messages control panel 138 multiple pages per sheet 36 printing Windows 94 music paper printing 11 N n up printing 36 selecting Windows 94 network link speed settings 48 password changing 47 password setting 47 settings changing 47 settings viewing 47 Network config menu 18 network port locating 6 type included 6 ENWW networks configuration page 10 120 HP Web Jetadmin 122 models supporting 2 settings 18 settings report 10 120 networks wired installing product 43 Neutral Grays 116 non HP supplies 65 notebook paper printing 11 notes iii obtaining IP address 43 on off button 5 online support 192 opening printer drivers Windows 85 operating systems supported 20 28 ordering supplies and accessories 182 ordering supplies Web sites 181 orientation selecting Windows 96 output bin jams clearing 158 locating 5 output quality archive setting 17 P packaging product 193 page count 10 120 page sizes scaling documents to fit Windows 107 pages per minute 2 pages per sheet 36 selecting Windows 94 paper covers using different paper 105 curl settings 17 custom size Macintosh settings 34 default settings 12 default size for tray 60 first and last pages using different paper 105 first page 35 jams 151 pages per sheet 36 print
60. 12 Print what Document x Zoom s Pages per sheet 1 page 7 Print All pages in range Y Scale to paper size No Scaling x ENWW Additional print tasks with Windows 109 3 4 5 110 Click the Finishing tab Select the Print on both sides check box In the Booklet layout drop down list click the Left binding or Right binding option The Pages per sheet option automatically changes to 2 pages per sheet Chapter 8 Print tasks Advanced Printing Shortcuts Paper Qualiy Effec Finishing Services Document Options E Print on both sides manually Flip pages up Off Pages per sheet 1 page per sheet Orientation Portrait Landscape El Rotate by 180 degrees Printing Shortcuts Paper Quality Effects Finishing Document Options V Print on both sides manually Flip pages up Booklet layout oft Pages per sheet 1 page per sheet Print page border Right then Down Orientation Portrait Landscape Rotate by 180 degrees Advanced Printing Shortcuts Paper Qualty Effects Finishing Color Services Document Options VI Print on both sides manually Flip pages up woOKIer layout Pages per sheet 2
61. 2 Follow the on screen instructions When prompted select the Connect through a wireless network option Connect the USB cable to the product when prompted A CAUTION Do not connect the USB cable until the installation program prompts you 3 When the installation is complete print a configuration page to make sure that the product has a SSID name 4 When installation is complete disconnect the USB cable Install the software for a wireless product currently on the network If the product already has an IP address on a wireless network and you want to install product software on a computer complete the following steps 1 From the product control panel print a configuration page to obtain the product IP address 2 Install the software from the CD 3 Follow the on screen instructions 4 When prompted select the Connect through a wireless network option and then click the Next button 5 From the list of available printers select the printer that has the correct IP address 46 Chapter 5 Connect the product with Windows ENWW Configure IP network settings with Windows View or change network settings Use the embedded Web server to view or change IP configuration settings 1 Print a configuration page and locate the IP address e Ifyou are using IPv4 the IP address contains only digits It has this format XXX XXX XXX XXX e Ifyou are using IPv the IP address is a hexadecimal combination of characters and digits
62. 34 settings Windows 85 supported Windows 20 universal 22 usage page 10 120 duplex printing double sided settings Windows 91 E EconoMode setting 65 123 Edge Control 116 electrical specifications 196 Embedded Web Server EWS assigning passwords 122 embedded Web server EWS features 121 end oHife disposal 201 engine cleaning 131 environmental features 4 environmental stewardship program 199 ePrint enabling or disabling 10 error messages control panel 138 errors software 177 European Union waste disposal 202 F factory defaults restoring 17 factory settings restoring 137 fax factory settings restoring 137 Finnish laser safety statement 209 firewall 44 first page printing on different paper Windows 105 use different paper 35 216 Index fonts Courier settings 16 DIMMs installing 125 lists printing 10 120 permanent resources 129 forms printing Windows 100 fraud Web site 66 front door locating 5 fuser jams clearing 156 G graph paper printing 11 grayscale printing Windows 100 H help printing options Windows 86 HP Customer Care 192 HP Easy Color disabling 117 using 117 HP Embedded Web Server 25 HP ePrint description 33 enabling or disabling 10 HP ePrint using 99 HP fraud Web site 66 HP Universal Print Driver 22 HP Utility 32 HP Utility Mac 32 HP Web Jetadmin 122 HP Web Services menu 10 HP Web Services enabling 99 HP UX software 26 image quality ar
63. 51 The product picks up multiple sheets of paper 151 Prevent pap r R noes 151 E E E 153 Jam locations mr C 153 xi Clear james im Iray Dres Mecca 154 Clear Tray 155 Clear jams in the fuser area 156 Clear jams in the output bin 158 Clear jams in the duplexer duplexing models only 158 Improve print quality 161 Use correct paper type setting in printer driver 161 Change the paper type setting for Windows 161 Change the paper type setting for Mac 161 Adjust color settings in the printer driver sessssss e 162 Change the color theme for print job coco eer WR vet 162 Change the color options 2 56 etre opm oa LIA IR AL 163 Use paper that meets HP specifications ccccccccceesceceeeeeceeeeneeeceneeeeeeseeeeeeeeeeeennaes 163 Print acleaning a tt so m D der nt Ds 164 Calibrate the product to align the colors sss 164 Check the print cartridges aono taaentse uestes cu ratis oe it 165 Print the Supplies Status pm eee ett
64. 9 49 inches Y Envelope DL 110 x 220 mm 4 33 x 8 66 inches v Envelope C5 162 x 229 mm 6 93 x 9 84 inches 52 Chapter 6 Paper and print media ENWW Table 6 2 Supported envelopes and postcards continued Size Dimensions Tray 1 Tray 2 Automatic duplex printing Envelope B5 176 x 250 mm 6 7 x 9 8 inches lt S V Envelope 98 x 191 mm 3 9 x 7 5 inches Monarch v v Postcard 100 x 148 mm 3 94 x 5 83 inches lt S Y Double 148 x 200 mm 5 83 x 7 87 inches Y postcard ENWW Supported paper sizes 53 54 Supported paper types and tray capacity Table 6 3 Tray 1 Paper type Weight Capacity Paper orientation Every day 60 to 90 g m 16 to 24 Ib Up to 50 sheets Side to be printed on face up with the top edge at the back of e Plain the tray e light e Bond Recycled Presentation e Matte paper mid weight to Up to 176 g m 47 Ib Up to 5 mm 0 2 in stack height Side to be printed on face up with the top edge at the back of the tray heavy e Glossy paper mid weight to heavy Brochure Up to 176 g m 47 Ib Up to 5 mm 0 2 in stack height Side to be printed on face up e paper mid weight to heavy e Glossy paper mid weight to heavy Photo cover e Matte cover paper e cover paper e photo paper e Glossy photo paper e Postcard e Cardstock Up to 176 g m 47 Ib Chapter 6 Paper and print media
65. CL 5 HP UPD PCL 6 Recommended for general office printing in Windows environments Compatible with previous PCL versions and older HP LaserJet products The best choice for printing from third party or custom software programs The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Designed for use in corporate Windows environments to provide a single driver for use with multiple printer models Preferred when printing to multiple printer models from a mobile Windows computer Recommended for printing in all Windows environments Provides the overall best speed print quality and printer feature support for most users Developed to align with Windows Graphic Device Interface GDI for best speed in Windows environments May not be fully compatible with third party and custom solutions based on PCL5 Select the correct printer driver for Windows 21 HP Universal Print Driver UPD The HP Universal Print Driver UPD for Windows is a single driver that gives you instant access to virtually any HP LaserJet product from any location without downloading separate drivers It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs It is a powerful solution that performs consistently over time The HP UPD communicates directly with each HP product gathers configuration information and then customizes t
66. E Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts CEES a General Everyday Printing J zh m Eco piint Two sided Printing Factory Defaults Envelopes Cardstock Heavy EB 16K 184x260 mm ee ian 18K 1971273 Japanese Postcard Double Japan Postcard Rotated Save Delete Reset 3 ENWW Basic print tasks with Windows 89 6 Click the Save As button 1 Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts General Everyday Printing A E 2 Eco print Two sided Printing Paper sizes 85 14 inches m E Paper source r Pelee Automatically Select ama Paint on both sides Envelopes Yes over zi Paper type Cardelock Heavy Glossy Presentation 7 Type name for the shortcut and click the OK Printing Shortcuts button Name Please type a name for the new printing shortcut Improve print quality with Windows Select the page size with Windows 1 On the
67. Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom Pages per sheet Print All pages in range ges per she 1 page x Scale to paper size No Scaling Iz Options Close tl r Ete rising Gd printing shortcut is a collection of saved print settings that you can select with a single click shortcuts Eco piint Two sided Printing Paper sizes 85x11 inches Letter Paper source Factory Defaults Automaticaly Select Print on both sides Envelopes Paper type Unspecified Cardstock Heavy Glossy Presentation ENWW 4 Select an existing shortcut as a base NOTE Always select a shortcut before adjusting any of the settings on the right side Pha Shorea Ea Eise ra of the screen If you adjust the settings and A piring etc coon sd pit hat yoa can with a single then select a shortcut all your adjustments are lost General Everyday Printing Paper sizes 85x11 inches pen Paper source Print on both sides Envelopes Yes over X Paper type Unspecified X 5 Select the print options for the new shortcut w os
68. First page only Edit O Aol Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Resizing Options Actual size Print document on 3i 4 D of actual size 100 ENWW Add a watermark to a document with Windows 1 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button 2 3 Click the Effects tab 4 Select a watermark from the Watermarks drop down list Or to add a new watermark to the list click the Edit button Specify the settings for the watermark and then click the OK button 5 To print the watermark on the first page only select the First page only check box Otherwise the watermark is printed on each page Create a booklet with Windows 1 Onthe File menu in the software program click Print View Inser 2 Select the product and then click the Print 120 nmi Properties or Preferences button Printer None a EENECHEECHEENENENENN eee Status Idle Find Printer Type o Where LPT1 E Print to File Comment F Manual duplex Page range Copies all Number of copies 1 Current page Selection Pages V Collate Enter page numbers and or page ranges 1 1 separated by commas For example 1 3 5
69. LASERJET PRO 300 COLOR Ih LASERJET PRO 400 COLOR User Guide M45 7 LaserJet Pro 300 color M351 HP LaserJet Pro 400 color M451 User Guide Copyright and License 2014 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 10 2014 Part number CE955 90987 Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Intel Core is a trademark of Intel Corporation in the U S and other countries Java is a US trademark of Sun Microsystems Inc Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group ENERGY STAR and the ENERGY STAR mark are registered U S marks Conventions used in this guide XX TIP Tips provide helpful hints or shortcuts X ps NOTE Notes provide important information to explain a c
70. N ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com OpenSSL 191 Customer support Get telephone support for your country region Country region phone numbers are on the flyer that was in the box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support lJColorM351 or www hp com support LJColorM45 1 Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic www hp com go lJColorM351 software or www hp com information go lJColorM451 software Order additional HP service or maintenance agreements www hp com go carepack Register your product www register hp com 192 Appendix B Service and support ENWW Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair follow these steps to repack the product before shipping it A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain t
71. NWW Basic print tasks with Windows eda ap ect rs 85 Open the printer driver with Windows derer reni e rH e I Ee rrr 85 Get help for any printing option with Windows e 86 Change the number of print copies with Windows sssssss 86 Save custom print settings for reuse with Windows ssssssse 86 Use a printing shortcut with Windows 86 Create printing shortcuts eia reae titio s 88 Improve print quality with Windows acer rerit eer oreet Rer NEN Ha to i ER Rin 90 Select the page size with Windows ssssss 90 Select a custom page size with Windows ssssssse 90 Select the paper type with Windows sssss 91 Select the paper tray with Windows cccccseesseeeeeeeceeeetneeeeeeeeessneeeeeeees 91 Print on both sides duplex with Windows ccccsceceeseeseeeeeeeececeeeeeecesnseeeeenteeeeetaaes 91 Print on both sides manually with Windows ccc ccceeeceeeeeeteeeeeteeeeeeeees 91 Automatically print on both sides with Windows 93 Print multiple pages per sheet with Windows sse 94 Select page orientation with Windows ssssssssseeeeeneeeen eene 96 Set color options with Windows e
72. OS X uses the Bonjour method to find the product over the local network and add it to the printer pop up menu This method is best in most situations If Mac OS X cannot find the HP printer driver an error message displays Reinstall the software 6 Print a page from any program to make sure that the software is correctly installed Ey NOTE If this method is not successful try using the wireless network using a USB cable method Connect the product to a wireless network using a USB cable If your wireless router does not support WiFi Protected Setup WPS use this method to set up the product on a wireless network Using a USB cable to transfer settings makes setting up a wireless connection easier After the setup is complete you can disconnect the USB cable and use the wireless connection 1 Insert the software CD into the computer CD tray 2 Follow the on screen instructions When prompted select the Configure your device for a wireless network option Connect the USB cable to the product when prompted A CAUTION Do not connect the USB cable until the installation program prompts you 3 When the installation is complete print a configuration page to make sure that the product has a SSID name 4 Print a page from any program to make sure that the software is correctly installed 30 Chapter 4 Use the product with Mac ENWW Remove the printer driver from Mac operating systems You must have administrator rights to rem
73. Properties or Preferences button 3 Click the Paper Quality tab 4 Select a tray from the Paper source drop down list Print on both sides duplex with Windows Print on both sides manually with Windows 1 On the File menu in the software program click Print View Inser ENWW Basic print tasks with Windows 91 92 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab 4 Select the Print on both sides manually check box Click the OK button to print the first side of the job Chapter 8 Print tasks Print LU mes Printer Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print All pages in range Options w e EEEEIEMEEEEN Status Idle Find Printer Type 9 A s Where LPT1 Print to file Comment Manual duplex Page range Copies All Number of copies n Current page Selection Pages Print what Document Zoom Dy 7 colate Pages per sheet 1 page z Scale to paper size No Scaling j Cc Advanced Printing Shortcuts Paper Qualty Effec Finishing 1 jor Services Document Options E Print on both sides manually Flip pages up t Off Pages pet sheet 1 page per sheet x Print page borders Right then Down
74. TAR qualified imaging products ENERGY STAR Additional ENERGY STAR qualified imaging product model information is listed at www hp com go energystar Toner consumption EconoMode uses less toner which might extend the life of the print cartridge HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the print cartridge If print quality begins to degrade and is no longer acceptable consider replacing the print cartridge Paper use This product s manual automatic duplex feature two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life ENWW Environmental product stewardship program 199 HP LaserJet print supplies It s easy to return and recycle your HP LaserJet print cartridges after use free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that
75. This equipment may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see www arcep fr L utilisation de cet equipement 2 4 GHz Wireless LAN est soumise certaines restrictions Cet quipement peut tre utilis l int rieur d un b timent en utilisant toutes les fr quences de 2400 2483 5 MHz Chaine 1 13 Pour une utilisation en environnement ext rieur vous devez utiliser les fr quences comprises entre 2400 2454 MHz Chaine 1 9 Pour les derni res restrictions voir www arcep fr Notice for use in Russia 802 11 b g 2 4 2400 2483 5 1 13 100mBr Korean statement 212 00 So suc 28 5 ADEM 7540 9 Appendix D Regulatory information ENWW Taiwan statement
76. VE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 184 Appendix B Service and support ENWW THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU ENWW Hewlett Packard limited warranty statement 185 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 186 This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refun
77. WARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING THE SOFTWARE YOU AGREE TO BE BOUND BY THIS EULA IF YOU DO NOT ACCEPT THIS EULA DO NOT INSTALL DOWNLOAD OR OTHERWISE USE THE SOFTWARE IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF THE PURCHASE PRICE IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT 1 THIRD PARTY SOFTWARE The Software may include in addition to HP proprietary software HP Software software under licenses from third parties Third Party Software and Third Party License Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License Generally the Third Party License is in a file such as license txt or a readme file You should contact HP support if you cannot find a Third Party License If the Third Party Licenses include licenses that provide for the availability of source code such as the GNU General Public License and the corresponding source code is not included with the Software then check the product support pages of HP s website hp com to learn how to obtain such source code 2 LICENSE RIGHTS You will have the following rights provided you comply with all terms and cond
78. a collected from the print cartridge memory chip does not contain information that can be used to identify a customer or user of the print cartridge or their product However a customer can choose not to store usage data on the memory chip through the control panel HP collects a sampling of the memory chips from print cartridges returned to HP s free return and recycling program HP Planet Partners www hp com recycle The memory chips from this sampling are read and studied in order to improve future HP products HP partners who assist in recycling this print cartridge might have access to this data as well Any third party possessing the print cartridge might have access to the anonymous information on the memory chip ENWW Data stored on the print cartridge 187 End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT This End User License Agreement EULA is a contract between a you either an individual or the entity you represent and b Hewlett Packard Company HP that governs your use of the software product Software This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software including a license agreement in online documentation The term Software may include i associated media ii a user guide and other printed materials and iii online or electronic documentation collectively User Documentation RIGHTS IN THE SOFT
79. acement supply on hand Yellow in wrong position Description The print cartridge is installed in the incorrect slot Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Yellow very low Description The print cartridge is at the end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary 80 Chapter 7 Print cartridges ENWW Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement ENWW Solve problems with supplies 81 82 Chapter 7 Print cartridges ENWW 8 Print tasks ENWW Cancel a print job Basic print tasks with Windows Use HP ePrint Additional print tasks with Windows 83 Cancel a print job
80. alignment calibrating 164 color options HP EasyColor Windows 117 setting Windows 98 color settings adjusting 162 Color tab settings 37 color usage log 10 120 configuration page 10 120 configuring IP address 29 connecting to a wireless network 44 connectivity solving problems 171 USB 42 contrast display control panel 13 control panel display contrast 13 HP Web Services menu 10 language 12 locating 5 menu map printing message types 138 messages troubleshooting 138 Network config menu 18 Reports menu 10 Service menu 17 10 120 settings 23 31 System Setup menu 12 conventions document iii Copies changing number of Windows 86 counterfeit supplies 66 Courier font settings 16 cover pages printing Mac 35 printing on different paper Windows 105 curl paper settings 17 custom print settings Windows 86 custom size paper settings Macintosh 34 customer support online 192 repacking product 193 D declaration of conformity 204 default settings restoring 17 defaults restoring 137 defects repeating 74 167 DIMMs installing 125 verifying installation 129 display contrast setting 13 disposal end of life 201 document conventions iii double sided printing duplexing Mac 36 downloading software printing system 19 Index 215 drivers changing paper types and sizes 51 changing settings Mac 31 changing settings Windows 23 presets Mac 34 settings 23 settings Mac
81. and the Document Options section Expand the Printer Features section RYN In the Print All Text as Black drop down list select the Enabled option Print on preprinted letterhead or forms with Windows 1 On the File menu in the software program click Print 2 Select the product and then click the Print LU mim Properties or Preferences button NN m Status Idle Find Printer Type o X 55 A s Where LPT1 Print to file Comment Manual duplex Page range Copies all Number of copies 1 La Current page Selection i Pages Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom P Print All pages in range ages page x Scale to paper size Scaling z 100 Chapter 8 Print tasks ENWW 3 Click the Paper Quality tab 4 From the Paper type drop down list click the More option 5 Expand the list of Type is options ENWW Advanced Printing Shortcu Paper Qualiy ffects Paper Options Paper sizes 8 5 x 14 inches Legal Custom Paper source Automatically Select m Paper type Unspecified Pint Quali Special pages Covers ImageREt 3600 Print pages on different paper Settings _ _ S ee Tamem au Em
82. and then select Properties 5 Click the Ports tab and then click Configure Port 6 Verify the IP address and then click OK or Cancel 7 If the IP Addresses are not the same delete the driver and reinstall the driver using the correct IP address Windows 7 1 Click Start 2 Click Devices and Printers 3 Rightclick the product driver icon and then select Printer properties 4 Clickthe Ports tab and then click Configure Port 5 Verify the IP address and then click OK or Cancel 6 If the IP Addresses are not the same delete the driver and reinstall the driver using the correct IP address ENWW Solve product software problems with Windows 177 Solve product software problems with Mac e printer driver is not listed in the Print amp Fax list e product name does not appear in the product list in the Print amp Fax list e printer driver does not automatically set up the selected product in the Print amp Fax list e A print job was not sent to the product that you wanted e When connected with a USB cable the product does not appear in the Print amp Fax list after the driver is selected e You are using a generic printer driver when using a USB connection The printer driver is not listed in the Print amp Fax list 1 Make sure that the product GZ file is in the following hard drive folder Library Printers PPDs Contents Resources If necessary reinstall the software
83. aper mid weight to the tray heavy Glossy paper mid weight to heavy ENWW Supported paper types and tray capacity 55 Table 6 4 Tray 2 and Tray 3 continued Media type Photo cover Matte cover paper Glossy cover paper Matte photo paper Glossy photo paper Postcard Cardstock Weight Up to 163 g m 43 Ib Post card Up to 176 g m 47 Ib Capacity Up to 12 5 mm 0 5 in stack height Paper orientation Side to be printed on face up with the top edge at the back of the tray 56 Other Color laser transparency Labels Letterhead Envelope Preprinted Prepunched Colored Rough Tough Up to 50 sheets or 10 envelopes Side to be printed on face up with the top edge at the back of the tray or the stamp end at the back of the tray Capacity can vary depending on paper weight and thickness and environmental conditions 2 The product supports 60 160 g m 16 42 Ib paper weight for automatic duplex printing 3 This paper type is not supported for automatic duplex printing Chapter 6 Paper and print media ENWW Load paper trays Load Tray 1 1 Open Tray 1 2 Pull out the extension tray 3 If you are loading long sheets of paper flip out the extension 4 Extend the paper guides fully callout 1 and then load the paper stack into Tray 1 callout 2 Adjust the paper guides to the size of the paper NOTE Place the paper into Tray 1 with the s
84. assword sssssssssse 47 Manually configure IPv4 TCP IP parameters from the control panel 47 link speed and duplex settings 48 6 Paper and print media re erri ten re ea ER ceed eissor insan 49 Understand BADEN Use esa end unter 50 Change the printer driver to match the paper type and size in Windows 51 S ppored PII EU PUB ET 52 Supported paper types arid tray MR RH HN EH NUR PRECIUM NH na een gi 54 l ad paper tays o EU 57 load t 57 Load Tray 2 optional Tray 3 aes 58 HS BRAINS IR 60 7 Print cariridgeS fin Seis edeIip aee 61 Print cartridge information osos more rac ier air ee wera 62 63 Print canridge VIEWS skis addu 63 Manage print cartridges eos emo PEN ode ERR Maen Gives ine HEN ever irt IEE 64 Change settings lor print cartridges carecen tese ed ra v eir HA Pn 64 Print when a print cartridge is at estimated end of life 64 Enable or disable the At Very Lo
85. at you need to replace a print cartridge print the Supplies Status Page to find the part number for the correct genuine HP print cartridge Type of print cartridge Steps to resolve the problem Refilled or remanvfactured print Hewlett Packard Company cannot recommend the use of non HP supplies either cartridge new or remanufactured Because they are not HP products HP cannot influence their design or control their quality If you are using a refilled or remanvfactured print cartridge and are not satisfied with the print quality replace the print cartridge with a genuine HP print cartridge Genuine HP print cartridge 1 The product control panel or the Supplies Status page indicates Very Low status when the print cartridge has reached the end of its estimated life Replace the print cartridge if print quality is no longer acceptable 2 Printa Print Quality Page from the Reports menu on the control panel If streaks or marks are in one color on the page you might have a defect in that color cartridge See the instructions in this document for interpreting the page Replace the print cartridge if necessary 3 Visually inspect the print cartridge for damage See the instructions that follow Replace the print cartridge if necessary 4 If printed pages have marks that repeat several times at the same distance apart print a cleaning page If this does not solve the problem use the repetitive defects ruler in this document to identify th
86. ation click the Finish button 6 Onthe More Options screen you can install more software or click the Finish button 7 Print a page from any program to make sure that the printing software is correctly installed 42 Chapter 5 Connect the product with Windows ENWW Connect to a network with Windows Supported network protocols To connect a networking equipped product to a network you need a network that uses one or more of the following protocols e TCP IP IPv4 or IPv e LPD Printing e SIP e WS Discovery Install the product on a wired network with Windows Obtain the IP address 1 Connect the network cable to the product and to the network Turn the product on 2 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product 3 Atthe product control panel press the OK button 4 Press the right arrow gt to highlight the Reports menu and then press the OK button 5 Press the right arrow gt to highlight the Config Report option and then press the OK button ENWW Connect to a network with Windows 43 6 Find the IP address on the Self Test Configuration page Jetdirect Page HP Color LaserJet j Install the software 1 Quit all programs on the computer 2 Install the software from the CD 3 Follow the onscreen instructions 4 When prompted select the Connect through a wired network optio
87. be printed face up and the top of the page away from you and then press the OK button Manual feed TYPE SIZE Press OK for available media Description The product is set for manual feed mode Recommended action Press the OK button to clear the message or load the correct paper into Tray 1 Memory is low Press OK Description The product memory is almost full Recommended action Press the OK button to finish the job or press the Cancel gt lt button to cancel the job Break the job into smaller jobs that contain fewer pages 146 Chapter 11 Solve problems ENWW Misprint Press OK Description Paper has been delayed as it moves through the product Recommended action Press the OK button to clear the message To avoid this problem try the following solutions 1 Adjust the paper guides in the tray Make sure the front paper guide is pushing the paper against the back edge of the tray 2 Use paper that meets HP specifications Store paper unopened in its original packaging 3 Use the product in an area that meets the environmental specifications for this product Print failure press OK If error repeats turn off then on Description The product cannot process the page Recommended action Press the OK button to continue printing the job but output might be affected If the error persists turn the power off and then on Resend the print job Rear door open Description The product rear door is open Reco
88. bels e Use only labels that have no Do not use labels that have exposed backing between them wrinkles or bubbles or are damaged e Use labels that lie flat e Do not print partial sheets of labels e Use only full sheets of labels Transparencies e Use only transparencies that are e Do not use transparent print media approved for use in color laser not approved for laser printers printers e Place transparencies on a flat surface after removing them from the product 50 Chapter 6 Paper and print media ENWW Media type Do Do not Letterhead or preprinted forms e Use only letterhead or forms e Do not use raised or metallic approved for use in laser printers letterhead Heavy paper e Use only heavy paper that is e not use paper that is heavier approved for use in laser printers than the recommended media and meets the weight specifications specification for this product unless for this product it is HP paper that has been approved for use in this product Glossy or coated paper e Use only glossy or coated paper e Do not use glossy or coated paper that is approved for use in laser designed for use in inkjet products printers Change the printer driver to match the paper type and size in Windows 1 On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab Select a size from the Paper size drop do
89. business graphics e Photo The product interprets RGB color as if it were printed as a photograph using a digital mini lab The product renders deeper more saturated colors differently than with the Default sRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme e None No color theme is used 114 Chapter 9 Color ENWW Change the color options Change the color options settings for the current print job from the color tab of the printer driver 1 On the File menu in the software program click the Print item 2 Click Properties or Preferences 3 Click the Color tab 4 Clear the HP EasyColor check box 5 Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the color settings independent from other settings NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings amp Printing Preferences Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Color Options O Automatic ELE Print in Grayscale CHP EasyColor Color Themes AGB color Default sRGB 6 Click the Print in Grayscale option to
90. ce Control panel messages 10 XXXX Supply error Description The memory chip for one of the print cartridges cannot be read or is missing o 10 0000 black memory chip error o 10 0001 cyan memory chip error o 10 0002 magenta memory chip error o 10 0003 yellow memory chip error o 10 1000 black memory chip is missing o 10 1001 cyan memory chip is missing e 10 1002 magenta memory chip is missing o 10 1003 yellow memory chip is missing Recommended action Reinstall the print cartridge Turn the product off and then on If the problem is not solved replace the print cartridge 49 Error Turn off then on Description The product experienced an internal error 138 Chapter 11 Solve problems ENWW Recommended action Turn the product off wait at least 30 seconds and then turn the product on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support 50 X Fuser error Turn off then on Description The product has experienced an error with the fuser Recommended action Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize Turn off the product wait at least 25 minutes and then turn on the product If you are using a surge protector remove it Plug the product directly into the wall socket Turn the prod
91. chive setting 17 solving 161 input tray loading 57 locating 5 installing product on wired networks 43 software USB connections 42 software wired networks 44 interface ports types included 6 IP address configuring 29 obtaining 43 J jams causes of 15 locations 153 output bin clearing 158 paper path clearing 156 tracking number of 10 120 Japanese VCCI statement 208 Jetadmin HP Web 122 K Korean EMC statement 209 L labels printing Windows 102 landscape orientation selecting Windows 96 language control panel 12 laser safety statements 208 209 last page printing on different paper Windows 105 letterhead printing Windows 100 license software 188 link speed settings 48 Linux 26 Linux software 26 loading paper input tray 57 M Mac changing paper types and sizes 34 driver settings 31 34 HP Utility 32 problems troubleshooting 178 removing software 31 supported operating systems 28 Macintosh resize documents 34 support 192 ENWW Macintosh driver settings custom size paper 34 watermarks 35 managing network 47 matching colors 118 material restrictions 201 Material Safety Data Sheet MSDS 202 media custom size Macintosh settings 34 default settings 12 first page 35 pages per sheet 36 memory included 2 installing 125 partnumber 182 permanent resources 129 verifying installation 129 memory chip print cartridge description 187 menu Quick Forms
92. ct the print cartridge for damage 1 Remove the print cartridge from the product and verify that the sealing tape has been removed 2 Check the memory chip for damage 166 Chapter 11 Solve problems ENWW 3 Examine the surface of the green imaging drum on the bottom of the print cartridge Z CAUTION Do not touch the green roller imaging drum on the bottom of the cartridge Fingerprints on the imaging drum can cause print quality problems 4 Ifyou see any scratches fingerprints or other damage on the imaging drum replace the print cartridge 5 If the imaging drum does not appear to be damaged rock the print cartridge gently several times and reinstall it Print a few pages to see if the problem has resolved Repeating defects If defects repeat at any of the following intervals on the page a print cartridge might be damaged e 22mm e 27mm e 28mm e 75mm Use the printer driver that best meets your printing needs You might need to use a different printer driver if the printed page has unexpected lines in graphics missing text missing graphics incorrect formatting or substituted fonts ENWW Improve print quality 167 HP PCL 6 driver Provided as the default driver This driver is automatically installed unless you select a different one Recommended for all Windows environments Provides the overall best speed print quality and product feature support for most users Developed to align with the Windows
93. d or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom A Pa er sheet Print All pages in range 7 ges per she 1 page x Scale to paper size No Scaling options ok oe Advanced Printing Shortcu Paper Qualit Finishing Color Services Paper Options Paper sizes 8 5 14 inches Legal Custom Paper source Automatically Select Paper type Unspecified Print Quality Special pages Covers ImageREt 3600 Print pages on different paper t Settings Additional print tasks with Windows 105 4 Inthe Special pages area click the Print cM pages on dif erent paper option and Advanced Printing Shortcuts Paper Quelty Effects Finishing Color Services then click the Settings button Pape One Paper sizes 8 5 x 14 inches Legal Paper source eal Select Paper type Unspecified Print Quality Special pages ImageREt 3600 5 In Pages in document area select either the First or Last option NOTE AB pagat rok kalad ars thes Labbe are ont tor Pager source Popes batement Select Automatically Select 2 Paget ype Linspecitied x Print
94. d your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Appendix Service and support ENWW Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that assists in the operation of the product In addition this memory chip collects a limited set of information about the usage of the product which might include the following the date when the print cartridge was first installed the date when the print cartridge was last used the number of pages printed using the print cartridge the page coverage the printing modes used any printing errors that might have occurred and the product model This information helps HP design future products to meet our customers printing needs The dat
95. duct Courier Font Regular Select a version of the Courier font Dark 16 Chapter 2 Control panel menus ENWW Service menu Use this menu to restore default settings clean the product and activate special modes that affect print output Items that have asterisks indicate the factory default setting Menu item Cleaning Page Sub menu item Description Use this option to clean the product if you see toner specks or other marks on the printed output The cleaning process removes dust and excess toner from the paper path When you select this item the product prompts you to load plain paper in Tray 1 and then press the OK button to start the cleaning process Wait until the process is complete Discard the page that prints NOTE For models that do not have an automatic duplexer the product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1 keeping the same orientation USB Speed High For the product to actually operate at high speed it must have high speed enabled and be connected to Full an EHCI host controller that is also operating at high speed This menu item also does not reflect the current operating speed of the product Less Paper Curl On If printed pages are consistently curled use this oii option to set the product to a mode that reduces curl Archive Print On If you are printing pages that will be stored for a long Bi time use this o
96. e Attention light blinks when the product requires user attention Chapter 1 Product basics ENWW 2 Control panel menus e Web Services menu e Reporis menu e Quick Forms menu e System Setup menu e Service menu e Network Setup menu ENWW HP Web Services menu Menu item Display Address Description Select whether to display the product s e mail address on the control panel when the ePrint feature is enabled Print Info Sheet Print a page that contains the e mail address for the product as well as other information for HP Web Services ePrint On Off Turn HP ePrint on or off Remove Services Remove HP Web Services from this product Reports menu Menu item Menu Structure Config Report Supplies Status Description Prints a map of the control panel menu layout The active settings for each menu are listed Prints a list of all the product settings Includes basic network information when the product is connected to a network Prints the status for each print cartridge including the following information e X Estimated percentage of cartridge life remaining e X Approximate pages remaining Part numbers for HP print cartridges e Number of pages printed e Information about ordering new HP print cartridges and recycling used HP print cartridges Network Summary Usage Page Prints a list of all product network settings Prints a page that lis
97. e Layout Direction area select the order and placement of the pages on the sheet From the Borders menu select the type of border to print around each page on the sheet Print on both sides of the page duplex printing with Mac Use automatic duplex printing 1 2 3 4 Insert enough paper into one of the trays to accommodate the print job On the File menu click the Print option Open the Layout menu From the Two Sided menu select a binding option Print on both sides manually 1 2 3 Insert enough paper into one of the trays to accommodate the print job On the File menu click the Print option Open the Finishing menu and click the Manual Duplex tab or open the Manual Duplex menu Click the Manual Duplex box and select a binding option Click the Print button Follow the instructions in the pop up window that appears on the computer screen before replacing the output stack in Tray 1 for printing the second half 36 Chapter 4 Use the product with Mac ENWW 6 Goto the product and remove any blank paper that is in Tray 1 7 Insert the printed stack face up with the bottom edge feeding into the printer first in Tray 1 You must print the second side from Tray 1 8 If prompted press the appropriate control panel button to continue Set the color options with Mac If you are using the HP Postscript printer driver for Mac HP EasyColor technology scans all documents and automatically adjusts all photog
98. e cause of the problem Print the Supplies Status page The Supplies Status page indicates the estimated life remaining in print cartridges It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge as well as other useful information 1 At the control panel press the OK button to open the menus 2 Open the following menus e Reports e Supplies Status ENWW Improve print quality 165 Interpret the Print Quality Page 1 On the product control panel open the Reports menu 2 Select the Print Quality Page item to print it This page contains five bands of color which are divided into four groups as indicated in the following illustration By examining each group you can isolate the problem to a particular print cartridge Section Print cartridge 1 Yellow 2 Cyan 3 Black 4 Magenta If dots or streaks appear in only one of the groups replace the print cartridge that correlates with that group e If dots appear in more than one group print a cleaning page If this does not solve the problem determine if the dots are always the same color for example if magenta dots appear in all five color bands If the dots are all the same color replace that print cartridge e If streaks appear in multiple color bands contact HP A component other than the print cartridge is probably causing the problem Inspe
99. e current IP address for the product is selected The product IP address is listed on the product configuration page If you installed the product using the HP standard TCP IP port select the box labeled Always print to this printer even if its IP address changes Solve product connectivity problems 171 3 If you installed the product using a Microsoft standard TCP IP port use the hostname instead of the IP address 4 Ifthe IP address is correct delete the product and then add it again The computer is unable to communicate with the product 1 Test network communication by pinging the network a Open a command line prompt on your computer For Windows click Start click Run and then type cmd b Type ping followed by the IP address for your product c If the window displays round trip times the network is working 2 If the ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network The product is using incorrect link and duplex settings for the network Hewlett Packard recommends leaving this setting in automatic mode the default setting If you change these settings you must also change them for your network New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct printer driver The computer or workstation
100. e end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Cyan cartridge low Description The print cartridge is nearing the end of its useful life Recommended action Printing can continue but consider having a replacement supply on hand Cyan in wrong position Description The print cartridge is installed in the incorrect slot Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Cyan very low Description The print cartridge is at the end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300
101. e product ENWW Clean the product 131 132 Chapter 10 Manage and maintain ENWW 11 Solve problems ENWW Self hel Solve general problems checklist Restore factory settings Interpret control panel messages Paper feeds incorrectly or becomes jammed Clear jams Improve print quality The product does not print or it prints slowly Solve product connectivity problems Solve wireless network problems Solve product software problems with Windows Solve product software problems with Mac 133 Self help In addition to the information in this guide other sources are available that provide helpful information HP Help and Learn Center The HP Help and Learn Center and other documentation are on the CD that came with the product or in the HP Program folder on your computer The HP Help and Learn Center is a product help tool that provides easy access to product information HP product web support troubleshooting and regulatory and safety information Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site www hp com support LJColorM351 or www hp com support LJColorM45 1 You can print these topics and keep them near the product They are a handy reference for procedures that you perform frequently 134 Chapter 11 Solve problems ENWW Solve general problems checklist 1 WU og ENWW Make sure that the product is set up
102. e provision of support services related to the Software or the HP Product All such information will be subject to HP s privacy policy HP will not use such information in a form that personally identifies you except to the extent necessary to enhance your Use or provide support services LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the entire liability of HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOST PROFITS LOST DATA BUSINESS INTERRUPTION PERSONAL INJURY OR LOSS OF PRIVACY RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you U S GOVERNMENT CUSTOMERS Software was developed entirely at private expense All Software is commercial computer software within the meaning of the applicable acquisition regulations Accordingly pursuant to US FAR 48 CFR 12 212 and DFAR 48 CFR 227 7202 use
103. eached the end of its estimated life Replace the print cartridge if print quality is no longer acceptable 2 Printa Print Quality Page from the Reports menu on the control panel If streaks or marks are in one color on the page you might have a defect in that color cartridge See the instructions in this document for interpreting the page Replace the print cartridge if necessary 3 Visually inspect the print cartridge for damage See the instructions that follow Replace the print cartridge if necessary 4 f printed pages have marks that repeat several times at the same distance apart print a cleaning page If this does not solve the problem use the repetitive defects ruler in this document to identify the cause of the problem ENWW Solve problems with supplies 71 Print the Supplies Status page The Supplies Status page indicates the estimated life remaining in print cartridges It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge as well as other useful information 1 At the control panel press the OK button to open the menus 2 Open the following menus e Reports e Supplies Status 72 Chapter 7 Print cartridges ENWW Interpret the Print Quality Page 1 the product control panel open the Reports menu 2 Select the Print Quality Page item to print it This page contains five bands of color which are divided into four groups a
104. eae tr een Te Mere meme Mean cere ng ee vere aera eer Seta o 14 CIE a ane e e S 142 Cyan cartridge OW sca ssracd ia core d erp rp adc LFU Fr reprae 142 Cyan in wrong position e e ene Inh 142 ENWW ENWW Cyan Very IOP ola Sean uite idoneas dts did suoque Devi 142 Device error Press OK 143 Front door atta ra pa 143 Genuine HP supply installed se tator So ete tet eerte 143 Incompatible arean e ve a eee bre E 143 Incorrect supplies er 143 teen eto CD taa Hie te 144 Invalid driver Press OK n 144 Jamin SIGC aH OME RE 144 Jam in tray Clear jam and then Press OK 144 Load tray SIZE ao aot OD Wl M me 144 Load tray 1 plain SIZE Cleaning Mode OK to 145 Load tray X Press OK for available media 145 load tray T IY PES SSIZES n meet e ER 145 Magenta cartridge low terre opt bro Rod Lan epe eo et i ror 145 Magenta in wrong position 145 Magenta very IW aceti dre TD D a tpe eae 146 Ma
105. ed including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes these products are assigned a Regulatory model number This number should not be confused with the product name or the product number s 204 Appendix D Regulatory information ENWW Boise Idaho USA October 2011 For Regulatory Topics only contact European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 D 71034 B blingen FAX 49 7031 14 3143 www hp eu certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 Phone 208 396 6000 ENWW Declaration of conformity 205 Declaration of conformity wireless models Manufacturer s Name Manufacturer s Address declares that the product Product Name Regulatory Model Product Options Radio Module Print Cartridges Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Hewlett Packard Company DoC BOISB 1002 01 rel 1 0 11311 Chinden Boulevard Boise Idaho 83714 1021 USA HP LaserJet Pro 400 color M45 Inw HP LaserJet Pro 400 color M451dw BOISB 1002 01 ALL SDGOB 0892 CE410A CE410X CE411A CE412A CE413A conforms to the following Product Specifications SAFETY EMC Radi
106. elete Apply Change the number of print copies with Windows 1 Onthe File menu in the software program click Print 2 Select the product and then select the number of copies Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1 Onthe File menu in the software program click Print 86 Chapter 8 Print tasks ENWW 2 Select the product and then click the Properties or Preferences button 3 Click the Printing Shortcuts tab 4 Select one of the shortcuts and then click the OK button NOTE When you select a shortcut the corresponding settings change on the other tabs in the printer driver ENWW Print gt Printer Status Idle Find Printer Type m wer M Where LPT1 Print to File Comment Manual duplex Page range Copies All Number of copies 1 E Current page Selection Pages 7 Collate separated by Enter page numbers and or page ranges commas For example 1 3 a OG Print what Document e ipe Print All pages in range ages per sheel 1 page dg _ with a single click Printing shortcuts Advance aper Qualty Effects Finishing Color Services printing shortcut is a collection of saved print settings that you can select
107. en instructions On the Congratulations screen click the OK button m om m M Print a page from any program to make sure that the printing software is correctly installed 28 Chapter 4 Use the product with Mac ENWW Install software for Mac computers on a wired network Configure the IP address 1 Connect the network cable to the product and to the network 2 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product Install the software 1 Install the software from the CD Click the product icon and follow the onscreen instructions 2 Print a page from any program to make sure that the software is correctly installed Install software for Mac computers on a wireless network Before installing the product software make sure the product is not connected to the network using a network cable Make sure your Mac computer is connected to the same wireless network to which you plan to connect the product Use one of the following procedures to connect the product to the wireless network e Connect the product to a wireless network using WPS by using the control panel menus e Connect the product to a wireless network using a USB cable If your router supports Wi Fi Protected Setup WPS use that method to add the product to your network This is the simplest way to set up the product on a wireless network Ey NOTE Apple AirPort w
108. en the DIMM access door ENWW Install memory DIMMs 125 4 To replace a DIMM that is currently installed spread the latches apart on each side of the DIMM slot lift the DIMM up at an angle and pull it out Z CAUTION Static electricity can damage electronic parts When handling electronic parts either wear an antistatic wrist strap or frequently touch the surface of the antistatic package and then touch bare metal on the product 5 Remove the new DIMM from the antistatic package and then locate the alignment notch on the bottom edge of the DIMM 126 Chapter 10 Manage and maintain ENWW 6 Holding the DIMM by the edges align the notch on the DIMM with the bar in the DIMM slot at an angle 7 Push down on the DIMM until both latches engage the DIMM When the installation is correct the metal contacts are not visible E NOTE If you have difficulty inserting the DIMM make sure that the notch on the bottom of the DIMM is aligned with the bar in the slot If the DIMM still does not go in make sure that you are using the correct DIMM type ENWW Install memory DIMMs 127 8 Reinsert the DIMM access door 10 Reconnect the power cable and USB or network cable and then turn on the product Enable memory Windows XP Windows Server T 2003 Windows Ser
109. ena RN 121 Open the HP Embedded Web Server cccccceesseceesenneeeeceeneeeceeneeeeecseaneeeessenaeees 121 HP Embedded Web Server features sse 121 ENWW Use HP Web Jetadmin software 122 Prod ct sec rity PR der tesi 122 Assign system 559 oa CGU ehe tique Kad E 122 Fconomy setings 123 Print witk bete E 123 l auersave 123 Sel oit 123 Set the Auto Power Down delay een 123 Zire lives Prini Eats EOD qan e rette 124 Install DIM S Loss btestptisdetehivsa e hart bbM sdb et obd tut medbbe uu ipsos i pbi ool 125 Install memory DIMMs aetna meen ME T 125 Enable memon M RNC ius 128 Check DIMM installation oi et rp nostro agree vn abreast stool 129 Memory aedi oi so 129 Clean IN MERIT 131 PPS Bp ANS alsa EE 131 11 Solve problems 133 cp Me 134 Solve general
110. ent 150 Chapter 11 Solve problems ENWW Paper feeds incorrectly or becomes jammed The product does not pick up paper The product picks up multiple sheets of paper Prevent paper jams The product does not pick up paper If the product does not pick up paper from the tray try these solutions 1 2 3 Open the product and remove any jammed sheets of paper Load the tray with the correct size of paper for your job Make sure the paper guides in the tray are adjusted correctly for the size of paper Align the guides with the paper size markings in the bottom of the tray Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually Load paper and continue The product picks up multiple sheets of paper If the product picks up multiple sheets of paper from the tray try these solutions 1 Remove the stack of paper from the tray and flex it rotate it 180 degrees and flip it over Do not fan the paper Return the stack of paper to the tray Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in the tray are adjusted correctly for the size of paper Align
111. er requirements are based on the country region where the product is sold Do not convert operating voltages This will damage the product and void the product warranty Environmental specifications Table C 2 Operating environment specifications Environment Recommended Allowed Temperature 17 to 25 C 62 6 to 77 F 15 to 30 C 59 to 86 F Humidity 30 to 70 relative humidity RH 10 to 80 RH Altitude Not applicable O to 3048 m 0 to 10 000 ft 196 Appendix Product specifications ENWW D Regulatory information e regulations e Environmental product stewardship program e Declaration of conformity e Declaration of conformity wireless models e Safety statements e Additional statements for wireless products ENWW 197 FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by
112. ero e ea oap teu b Et Ve 202 For more information vostro tout Geld Col aot Tre Eo ie ERR eie Eoo TR rei Door Go Cli elio dd 203 Deslaration Gbeontofifity idet atii oM meta vastes tentes bte 204 Declaration of conformity wireless models nt ROC TRE ea og 206 Safety statemenis en vie 208 RESES IS NEA tfe ta bed Puce stu usto ide astu tea eS Et ipa 208 Canadian DOG regularis veste di ote Og Do uo E MERI FT DR 208 VCCI statement Japan mme emm a nen II a E a 208 Power cord instructions 3o orde loeo beu aer ittis Mle csi 208 Power cord statement Japan xax ostii ve heehee UR es 208 EMC statement Korea ne In eene nene nnne ener renes 209 laser statement for Finland aveces te tal ante noris te EN P rt 209 GS statement Germany eee te eer e eren ege denne eH ne e UR eee 210 Substances Table China 210 Restriction on Hazardous Substances statement Turkey 210 Restriction on Hazardous Substances statement Ukraine 210 Additional statements for wireless products sse 211 FCC compliance statement United States sss 211 A stralia statemen exte ot iota te t e ndo t
113. es and the product reports Paper Setup Def PaperSize Letter Select the size for printing internal reports or any print job that does not specify a size 4 Legal Def Paper Type list of available Select the paper type for printing internal reports paper types or any print job that does not specify a type appears Tray 1 Paper Type Select the default size and type for Tray 1 from the list of available sizes and types Paper Size Tray 2 Paper Type Select the default size and type for Tray 2 from the list of available sizes and types Paper Size Paper Out Wait Forever Select how the product should react when a print Action job requires a size or type that is not available Print Quality Calibrate Color Cancel Override After Power On Calibrate Now or when a specified tray is empty Select the Wait Forever option to make the product wait until you load the correct paper and press the OK button This is the default setting Select the Override option to print on a different size or type after a specified delay Select the Cancel option to automatically cancel the print job after a specified delay If you select either the Override or Cancel options the control panel prompts you to specify the number of seconds to delay Use the arrow buttons to increase or decrease the time After Power On Select how soon the product should calibrate after you turn it on The default setting is 15 Minutes Calibrate Now Makes
114. es cos 211 Brazil ANATEL statement bes Dre Leto Get phus bd log Dx Genie redd 211 Canadian statements Mus uoa tarot teat oa dela cla sel ats 211 European Union regulatory notice uos at ee ROSSO Riera USED 211 Notice for use in France vous obsecro isa Sone dt yet Riso oar Ea E booing Drama pedet editt 212 INolicedordise Tri RUSSIA ees Jaton tSt e cela a epe wade Ninth Gea 212 Korean statement coe ERE OR Reus 212 Teitwen statemenlbs sete ome E E E OSN 213 Vietnam Telecom wired wireless marking for ICTQC Type approved products 213 ENWW ENWW XV xvi ENWW 1 Product basics e Product comparison e Environmental features e Accessibility features e Product views ENWW 2 Product comparison HP LaserJet Pro 300 color M351a e CE955A Performance Prints 18 pages per minute ppm on A4 size paper snf 19 ppm on letter size paper Paper handling Tray 1 holds 50 sheets Tray 2 holds 250 sheets Optional Tray 3 holds 250 sheets The output bin holds 150 sheets Supported operating systems Windows XP 32 bit Windows Vista 32 bit and 64 bit Windows 7 32 bit and 64 bit Mac OS X v10 5 and later Connectivity Hi Speed USB 2 0 Software installation For Windows use the product CD for software installation Memory 128 MB RAM expandable to 384 MB Control panel display 2 line text HP LaserJet Pro 400 color M451nw Has the sa
115. esumes automatically e Stop The product stops printing until you replace the print cartridge Low Threshold Cyan Enter percentage Magenta Use the arrow buttons to increase or decrease the percentage of estimated life remaining at Yellow which the product alerts you that the print cartridge is low For the color print cartridges that ship with the product the default is 16 For the replacement color print cartridges the default is 7 The default values are intended to provide approximately two weeks of use before the cartridge reaches the very low state ENWW System Setup menu 15 Menu item Sub menu item Sub menu item Sub menuitem Description Store Usage On Supply The product automatically stores print cartridge Data usage data in its internal memory It can also Not on Supply store this data on memory chips in the print cartridges Select the Not on Supply option to store the data only in the product memory The information stored on the print cartridge memory chip helps HP design future products to meet our customers printing needs HP collects a sampling of memory chips from print cartridges returned to HP s free return and recycling program The memory chips from this sampling are read and studied in order to improve future HP products The data collected from the print cartridge memory chip does not contain information that can be used to identify a customer or user of the print cartridge or their pro
116. et Ey NOTE To use printer driver default settings select the standard option Print a cover page with Mac 1 On the File menu click the Print option 2 Select the driver 3 Open the Cover Page menu and then select where to print the cover page Click either the Before Document button or the After Document button 4 nthe Cover Page Type menu select the message that you want to print on the cover page E NOTE To print a blank cover page select the standard option from the Cover Page Type menu Use watermarks with Mac 1 On the File menu click the Print option 2 Open the Watermarks menu 3 From the Mode menu select the type of watermark to use Select the Watermark option to print a semi transparent message Select the Overlay option to print a message that is not transparent 4 From the Pages menu select whether to print the watermark on all pages or on the first page only 5 From the Text menu select one of the standard messages or select the Custom option and type a new message in the box 6 Select options for the remaining settings ENWW Basic print tasks with Mac 35 Print multiple pages on one sheet of paper with Mac mw m 6 On the File menu click the Print option Select the driver Open the Layout menu From the Pages per Sheet menu select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 In th
117. et un 165 Interpret the Print Quality Page sssssee 166 Inspect the print cartridge for damage ssssssssseee 166 Repeat defeats S ioc oO Do ouside RO bie ee acu eA 167 Use the printer driver that best meets your printing needs 167 The product does not print or it prints slowly t eret t pte teda 169 The pred cldees nob print eee ete eate Tt RE 169 The productprinis slowly canta ebore Da ni Eta dh 170 Solve product connectivity problems co sete tuoi vox es eta e bebe ehe ead 171 Solve problems ioc eot Eo RR WDR Ho ep eU RD UR 171 Solve network problems tuta Be pea RT i 171 Poor physical connection evisos us a tee tut tosta ulus bti fotu bbw 171 The computer is using the incorrect IP address for the product 171 The computer is unable to communicate with the product 172 The product is using incorrect link and duplex settings for the network 172 New software programs might be causing compatibility problems 172 The computer or workstation might be set up incorrectly 172 The product is disabled or other network settings are incorrect 172 Solve wireless network MODIS IS ornare DRE EE PRG EORR 173 Wireless connectivity checklist eo ert rta cen epe rr e o
118. ett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 300 color M351a and HP LaserJet 400 color One year product exchange M451nw M451dn and M451dw HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a imp
119. ft 2 Pages per sheet 2 paces ner sheet V Print page borders Page order Right then Down Portrait Landscape E Rotate by 180 degrees Select page orientation with Windows 1 96 On the File menu in the software program click Print Chapter 8 Print tasks Save s Page Setup Print Ctrl F ENWW 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab 4 Inthe Orientation area select the Portrait or Landscape option To print the page image upside down select the Rotate by 180 degrees option ENWW Print gt Printer R I E fee Status Idle Eid Printers Type Is s Where Print to file Comment Manual duplex Page range Copies all Number of copies 1 Current Selection Pages v Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Iz Zoom 1 Pages per sheet Print All pages in range 1 page x Scale to paper size Scaling z Advanced Printing Shortcuts Paper Quality sis em t Services Document Options E Print on both sides manually Flip pages up Off Pages per sheet 1 page per sheet Print
120. g environment ultimately increasing business productivity by helping you save time control costs and protect your investment HP Web Jetadmin updates are periodically made available to provide support for specific product features Visit www hp com go webjetadmin and click the Self Help and Documentation link to learn more about updates Product security features The product supports security standards and recommended protocols that help you keep the product secure protect critical information on your network and simplify the way you monitor and maintain the product For in depth information about HP s secure imaging and printing solutions visit www hp com go secureprinting The site provides links to white papers and FAQ documents about security features Assign a system password Assign a password for the product so that unauthorized users cannot change the product settings 1 Open the HP Embedded Web Server by entering the product IP address into the address line of a Web browser Click the Settings tab On the left side of the window click the Security menu In the Device Security Settings area click the Configure button S po oM In the Device Password area type the password in the New Password box and type it again in the Verify password box 6 Click the Apply button Make note of the password and store it in a safe place 122 Chapter 10 Manage and maintain ENWW Economy settings Print with Ec
121. gh level of detail Select this option when sharp edges and small details are important Neutral Grays The Neutral Grays setting determines the method for creating gray colors used in text graphics and photographs Black Only generates neutral colors grays and black by using only black toner This guarantees neutral colors without a color cast This setting is best for documents and grayscale viewgraphs 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to other colors and it produces the darkest black Chapter 9 Color ENWW Use the HP EasyColor option ENWW If you are using the HP PCL 6 printer driver for Windows the HP EasyColor technology automatically improves mixed content documents that are printed from Microsoft Office programs This technology scans documents and automatically adjusts photographic images in JPEG or PNG format HP EasyColor technology enhances the entire image at one time rather than dividing it into several pieces which results in improved color consistency sharper details and faster printing If you are using the HP Postscript printer driver for Mac HP EasyColor technology scans all documents and automatically adjusts all photographic images with the same improved photographic results In the following example the images on the left were created without using the HP EasyColor option The images
122. h the product the default is 24 For the standard replacement black print cartridge the default is 13 For the high capacity replacement black print cartridge the default is 7 The default values are intended to provide approximately two weeks of use before the cartridge reaches the very low state 14 Chapter 2 Control panel menus ENWW Menu item Sub menu item Sub menu item Sub menu item Description Color Cartridges Very Low Setting Stop Set how the product behaves when the one of the color print cartridges reaches the very low Prompt threshold Continue e Prompt The product stops printing and prompts you to replace the print cartridge You can acknowledge the prompt and continue printing A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Print Black e Continue The product alerts you that the print cartridge is very low but it continues printing e Print Black The product has been customer configured fo print using only the black print cartridge when the level of a color supply is very low The color supply might still be able to produce acceptable print quality To print in color either replace the color supply or reconfigure the product When you choose to replace the very low print cartridge color printing r
123. he print cartridges A CAUTION Itis extremely important to remove the print cartridges before shipping the product A print cartridge that remains in the product during shipping can leak and cover the product engine and other parts with toner To prevent damage to the print cartridges avoid touching the rollers on them and store the print cartridges so that they are not exposed to light 2 Remove and retain the power cable interface cable and any optional accessories 3 If possible include print samples and 50 to 100 sheets of paper that did not print correctly 4 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible ENWW Repack the product 193 194 Appendix B Service and support ENWW C Product specifications e Physical specifications e Power consumption electrical specifications and acoustic emissions e Environmental specifications ENWW 195 Physical specifications Table C 1 Physical specifications Product Height Depth Width Weight Non duplexing model 322 mm 12 7 inches 454 mm 17 9 inches 405 mm 15 9 inches 22 70 kg 50 0 Ib Duplexing model 322 mm 12 7 inches 484 mm 19 1 inches 405 mm 15 9 inches 23 9 kg 52 7 Ib Power consumption electrical specifications and acoustic emissions See www hp com support LJColorM351 or www hp com support LJColorMA51 for current information A CAUTION Pow
124. he user interface to show the product s unique available features It automatically enables features that are available for the product such as two sided printing and stapling so you do not need to enable them manually For more information go to www hp com go upd UPD installation modes 22 Traditional mode e Use this mode if you are installing the driver from a CD for a single computer e installed from the CD that comes with the product UPD operates like traditional printer drivers It operates with a specific product e If you use this mode you must install UPD separately for each computer and for each product Dynamic mode Touse this mode download UPD from the Internet See www hp com go upd e Dynamic mode allows you to use a single driver installation so you can discover and print to HP products in any location e Use this mode if you are installing UPD for a workgroup Chapter 3 Software for Windows ENWW Change print job settings for Windows Priority for print settings Changes to print settings are prioritized depending on where the changes are made ey NOTE The names of commands and dialog boxes might vary depending on your software program Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else Print dialog box Click Print Print Setu
125. hen a print cartridge is at estimated end of life Supply related notifications are communicated on the product control panel A lt Supply gt Low message where lt Supply gt is the color print cartridge The product indicates when a supply level is low Actual cartridge life remaining may vary Consider having a replacement available to install when print quality is no longer acceptable The supply does not need to be replaced now A lt Supply gt Very Low message The product indicates when a supply level is very low Actual cartridge life remaining may vary Consider having a replacement available to install when print quality is no longer acceptable The supply does not need to be replaced now unless the print quality is no longer acceptable Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended Print quality problems can occur when using a print cartridge that is at its estimated end of life The supply does not need to be replaced at this point in time unless the print quality is no longer acceptable NOTE Using the Continue setting allows printing beyond Very Low without customer interaction and can result in unsatisfactory print quality Enable or disable the At Very Low settings from the control panel You can enable or disable the default setting at any time and you do not have to re enable it when you install a new print cartridge 1 At the control panel press the OK butt
126. holds up to 31 kg 70 lb of HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box Shipping For US and Puerto Rico HP LaserJet print cartridge recycling returns use the pre paid pre addressed shipping label contained in the box To use the UPS label give the package to the UPS driver during 200 Appendix D Regulatory information ENWW your next delivery or pick up or take it to an authorized UPS drop off center Requested UPS Ground pickup will be charged normal pick up rates For the location of your local UPS drop off center call 1 800 PICKUPS or visit www ups com If you are returning the package with the FedEx label give the package to either the U S Postal Service carrier or FedEx driver during your next pick up or delivery Requested FedEx Ground pickup will be charged normal pick up rates Or you can drop off your packaged print cartridge s at any U S Post Office or any FedEx shipping center or store For the location of your nearest U S Post Office please call 1 800 ASK USPS or visit www usps com For the location of your nearest FedEx shipping center store please call 1 800 GOFEDEX or visit www fedex com For more information or to order additional labels or boxes for bulk returns visit www hp com recycle or call 1 800 340 2445 Information subject to change
127. i env 173 The control panel displays the message The wireless feature on this product has been ToC SO dfe 174 The product does not print after the wireless configuration completes 174 The product does not print and the computer has a third party firewall installed 174 The wireless connection does not work after moving the wireless router or product 174 ENWW Cannot connect more computers to the wireless 175 The wireless product loses communication when connected to a VPN 175 The network does not appear in the wireless networks list 175 The wireless network is not functioning ssssssssseeeneeeee es 176 Solve product software problems with Windows ssssssssseeen eene 177 Solve product software problems with Mac cccccssccceeeeeneeeseneeeeeeeeneeeeeseseeeeseeaeeeensneeeenaes 178 The printer driver is not listed in the Print amp Fax list ss 178 The product name does not appear in the product list in the Print amp Fax list 178 The printer driver does not automatically set up the selected product in the Print amp Fax 178 A print job was not sent to the product that you wanted 179 When connected with a USB cable the
128. ide to be printed on face up and the top toward the product ENWW Load paper trays 57 Load Tray 2 or optional Tray 3 1 Pull the tray out of the product 2 Slide open the paper length and width guides 3 load Legalsize paper extend the tray S pressing and holding the extension tab while pulling the front of the tray toward yov NOTE When it is loaded with Legal size paper the tray extends from the front of the product approximately 64 mm 2 5 inches 58 Chapter 6 Paper and print media ENWW 6 Place the paper in the tray and make sure that it is flat at all Gut corners Slide the side paper width guides so that they align with the paper size marking in the bottom the tray Slide the front paper length guide so that it pushes the stack of paper against the back of the tray Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray Slide the tray into the product ENWW Load paper trays 59 Configure trays By default the product pulls paper from Tray 1 If Tray 1 is empty the product pulls paper from Tray 2 or Tray 3 if it installed Configuring the tray on this product changes the heat and speed settings to obtain the best print quality for the type of paper that you are using If you are using special paper for all or most print jobs on the product change this default setting on the product The following table lists possible ways you
129. idges are low Printing will continue until a Very Low message displays Consider having replacement supplies on hand Unsupported lt color gt Press OK to continue Description The product has detected a print cartridge that was not made by HP Recommended action Press the OK button to continue printing If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs that are required as a result of using unsupported supplies is not covered under HP warranty Used color in use ENWW Description You are using a print cartridge that reached the default low threshold while it was installed in a product Recommended action Printing can continue but consider having a replacement supply on hand Solve problems with supplies 79 Used lt color gt installed Press OK to continue Description You have installed a print cartridge that reached the default low threshold while it was installed in another product Recommended action Press the OK button to continue Used supplies in use Description You are using more than one print cartridge that reached the default low threshold while it was installed in a product Recommended action Printing can continue but consider having replacement supplies on hand Yellow cartridge low Description The print cartridge is nearing the end of its useful life Recommended action Printing can continue but consider having a repl
130. ing the job If the message persists contact HP support Jam in tray Clear jam and then Press OK Description The product has detected a jam Recommended action Clear the jam from the location indicated and then press OK If the message persists contact HP support Load tray lt TYPE gt lt SIZE gt Description A tray is configured for the paper type and size that the print job is requesting but that tray is empty 144 Chapter 11 Solve problems ENWW Recommended action Load the correct paper into the tray or press the button to use paper in a different tray Load tray 1 plain lt SIZE gt Cleaning Mode OK to start Description The product is ready to process the cleaning operation Recommended action Load Tray 1 with plain paper in the size indicated and then press the OK button Load tray lt X gt Press OK for available media Description The tray is empty Recommended action Load paper into the tray to continue printing Press the OK button to select a different tray Load tray 1 lt TYPE gt lt SIZE gt Description No trays are configured for the paper type and size that the print job is requesting Recommended action Load the correct paper into Tray 1 or press OK to use paper in a different tray Magenta cartridge low Description The print cartridge is nearing the end of its useful life Recommended action Printing can continue but consider having a replacement supply on ha
131. ing Mac 31 UNIX 26 Web sites 19 Windows 26 Solaris software 26 solving directconnect problems 171 network problems 171 special paper printing Windows 102 specifications electrical and acoustic 196 physical 196 status HP Utility Mac 32 supplies printing report 10 120 storing print cartridges 65 supplies counterfeit 66 non HP 65 ordering 181 182 recycling 65 200 status viewing with HP Utility 32 supplies status page printing 72 165 support online 192 repacking product 193 supported paper 52 System Setup menu 12 10 120 ENWW T TCP IP settings 18 technical support online 192 repacking product tips iii toner cartridges See print cartridges transparencies printing Windows trapping 116 Tray 1 double sided printing 36 jams clearing 154 settings 12 tray 1 locating 5 Tray 2 capacity 5 jams clearing locating 5 settings 12 Tray 3 capacity 5 locating 5 part number trays default paper size 60 double sided printing 36 included 2 jams clearing locating 5 selecting Windows 91 settings 12 troubleshooting control panel messages 138 directconnect problems 171 jams 151 153 Mac problems 178 network problems 171 repeating defects 74 167 two sided printing settings Windows 91 193 102 155 182 155 U uninstalling Mac software 31 uninstalling Windows software 25 universal print driver 22 UNIX 26 ENWW UNIX software 26 usage page 10 120 USB configuring wireless
132. ing on preprinted letterhead or forms Windows 100 selecting 163 supported sizes 52 paper jams See jams paper path jams clearing 156 paper pickup problems solving 151 paper size changing 51 paper sizes selecting 90 selecting custom 90 paper type changing 161 paper types changing 51 selecting 91 paper ordering 182 paper special printing Windows 102 PCL drivers 20 universal 22 PCL font list 10 120 permanent resources 129 physical specifications 196 portrait orientation selecting Windows 96 ports types included 6 power consumption 196 power button 5 power connection locating 6 preprinted paper printing Windows 100 presets Mac 34 print cartridges checking for damage 73 166 door release locating 5 memory chips 187 non HP 65 part numbers 62 182 Index 217 recycling 65 200 storage 65 supplies status page warranty 186 print cartridges accessing 5 10 120 print job canceling 84 print media supported 52 print quality archive setting 17 improving 161 improving Windows 90 print quality page interpreting 73 166 printing 73 166 print cartridges replacing 67 printer driver configuring wireless network 46 printer drivers choosing 167 printer drivers Mac changing settings 31 settings 34 printer drivers Windows changing settings 23 settings 85 supported 20 printing settings Mac 34 settings Windows 85 printing on both sides settings Windows 91 printing system
133. ion The print cartridge is either not installed or not correctly installed in the product Recommended action Install the print cartridge Magenta cartridge low ENWW Description The print cartridge is nearing the end of its useful life Recommended action Printing can continue but consider having a replacement supply on hand Solve problems with supplies 77 Magenta in wrong position Description The print cartridge is installed in the incorrect slot Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Magenta very low Description The print cartridge is at the end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or
134. ireless routers do not support WPS button setup If your wireless router does not support Wi Fi Protected Setup WPS obtain the wireless router network settings from your system administrator or complete the following tasks e Obtain the wireless network name or service set identifier SSID e Determine the security password or encryption key for the wireless network ENWW Software for Mac 29 Connect the product to a wireless network using WPS by using the control panel menus 1 On the front of the product press the Wireless button Look at the control panel display to see if the Wireless Menu item has opened If it has not opened complete these steps At the control panel press the OK button to open the menus b Open the following menus e Network Setup e Wireless Menu 2 Select the WPS Setup item 3 Use one of these methods to complete the setup e Pushbutton Select the Pushbutton option and follow the instructions on the control panel Establishing the wireless connection can take a few minutes e Select the Generate PIN option The product generates a unique PIN which you must type into the wireless router s setup screen Establishing the wireless connection can take a few minutes 4 Atthe computer open the Apple menu e amp click the System Preferences menu and then click the Print amp Fax icon 5 Click the plus symbol in the lower left corner of the Printer Names column By default Mac
135. is subject to change without notice For the latest User Guide information go to www hp com support LJColorM351 manuals or www hp com support LJColorM451 manuals e Print cartridge information e Supplies views e Manage print cartridges e Replacement instructions e Solve problems with supplies ENWW Print cartridge information Color Cartridge number Part number Standard capacity replacement black 305A CE410A print cartridge High capacity replacement black print 305X CE410X cartridge Replacement cyan print cartridge 305A CE411A Replacement yellow print cartridge 305A CE412A Replacement magenta print cartridge 305A CE413A Accessibility The print cartridge can be installed and removed by using one hand Environmental features Recycle print cartridges by using the HP Planet Partners return and recycling program For more information about supplies go to www hp com go learnaboutsupplies 62 Chapter 7 Print cartridges ENWW Supplies views Print cartridge views Imaging Drum Do not touch the imaging drum on the bottom of the print cartridge Fingerprints on the imaging drum can cause print quality problems ENWW Supplies views 63 Manage print cartridges Correctly using storing and monitoring the print cartridge can help ensure high quality print output Change settings for print cartridges Print w
136. itions of this EULA a Use HP grants you a license to Use one copy of the HP Software Use means installing copying storing loading executing displaying or otherwise using the HP Software You may not modify the HP Software or disable any licensing or control feature of the HP Software If this Software is provided by HP for Use with an imaging or printing product for example if the Software is a printer driver firmware or add on the HP Software may only be used with such product HP Product Additional restrictions on Use may appear in the User Documentation You may not separate component parts of the HP Software for Use You do not have the right to distribute the HP Software b Copying Your right to copy means you may make archival or back up copies of the HP Software provided each copy contains all the original HP Software s proprietary notices and is used only for back up purposes 3 UPGRADES To Use HP Software provided by HP as an upgrade update or supplement collectively Upgrade you must first be licensed for the original HP Software identified by HP as eligible for the Upgrade To the extent the Upgrade supersedes the original HP Software you may no longer use such HP Software This EULA applies to each Upgrade unless HP provides other terms with the Upgrade In case of a conflict between this EULA and such other terms the other terms will prevail 188 Appendix B Service and support ENWW ENWW 10 11
137. iver for Windows e Universal Print Driver for PCL 5 The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons check boxes and drop down lists that are in the printer driver E NOTE For more information about the universal print driver UPD see www hp com go upd Select the correct printer driver for Windows Printer drivers provide access to the product features and allow the computer to communicate with the product using a printer language The following printer drivers are available at www hp com go LJColorM351 software or www hp com go LJColorM451 software HP PCL 6 driver Provided as the default driver This driver is automatically installed unless you select a different one e Recommended for all Windows environments e Provides the overall best speed print quality and product eature support for most users e Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments e Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP UPD PS driver e Recommended for printing with Adobe software programs or with other highly graphics intensive software programs e Provides support for printing from postscript emulation needs or for postscript flash font support 20 Chapter Software for Windows ENWW ENWW HP UPD P
138. k Printers Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Windows 7 Click Start and then click Devices and Printers Right click the driver icon and then select Printing Preferences Change print job settings for Windows Change the product configuration settings 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click Start click Control Panel and then in the category for Hardware and Sound click Printer Windows 7 Click Start and then click Devices and Printers 2 Right click the driver icon and then select Properties or Printer properties 3 Click the Device Settings tab 24 Chapter Software for Windows ENWW Remove the printer driver from Windows Windows XP 1 2 Click the Start button and then click the Printers and Faxes item Find and rightclick the product from the list and then click the Delete item From the File menu click the Server Properties item The Print Server Properties dialog box opens Click the Drivers tab and in the list select the driver to be removed Click the Remove button and then click the Yes button to confirm the removal Windows Vista Windows
139. le with AirPrint go to www hp com go airprint NOTE You might need to upgrade the product firmware to use AirPrint Go to www hp com support LJColorM351 or www hp com support LJColorM451 38 Chapter 4 Use the product with Mac ENWW Solve problems with Mac For information about solving problems with a Mac see Solve product software problems with Mac on page 178 ENWW Solve problems with Mac 39 40 Chapter 4 Use the product with Mac ENWW 5 Connect the product with Windows e Printer sharing disclaimer e Connect with USB e Connect to a network with Windows ENWW 41 Printer sharing disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP printer drivers Go to Microsoft at www microsoft com Connect with USB This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft A CAUTION not connect the USB cable until the installation software prompts you to connect it CD installation 1 Quit all open programs on the computer 2 Install the software from the CD and follow the on screen instructions 3 When prompted select the Directly connect to this computer using a USB cable option and then click the Next button 4 When the software prompts you connect the USB cable to the product and the computer 5 Atthe end of the install
140. lelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 2007 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 300 color M351a HP LaserJet 400 color M451nw M451dn M451dw kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa Ald katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser ENWW Safety statements 209 GS statement Germany Das Ger t ist nicht f
141. lies and accessories e Order parts accessories and supplies e Part numbers ENWW 181 Order parts accessories and supplies Part Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider numbers Item Part number Cartridge number Description Print CE410A 305A Standard capacity black print cartridge with HP cartridges ColorSphere toner CE410X 305X High capacity black print cartridge with HP ColorSphere toner CE411A 305A Cyan print cartridge with HP ColorSphere toner CE412A 305A Yellow print cartridge with HP ColorSphere toner CE413A 305A Magenta print cartridge with HP ColorSphere toner Memory CB423A 256 MB memory DIMM Paper CF106A 250 sheet paper feeder optional Tray 3 handling accessories USB cable 8121 0868 2 meter A to B cable NOTE For information about the yield for the cartridges see www hp com go pageyield Actual yield depends on specific use 182 Appendix A Supplies and accessories ENWW B Service and support e Hewlett Packard limited warranty statement e HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement e Data stored on the print cartridge e End User license Agreement e OpenSSL e Customer support e Repack the product ENWW 183 Hewl
142. ll of the product and network settings to the factory defaults It will not reset the page count tray size or language To restore the product to the factory default settings follow these steps A CAUTION Restoring the factory set defaults returns all of the settings to the factory defaults and it also deletes any pages that are stored in the memory The procedure then automatically restarts the product 1 At the control panel press the OK button to open the menus 2 Open the following menus e Service e Restore Defaults The product automatically restarts ENWW Restore factory settings 137 Interpret control panel messages Control panel message types The control panel messages indicate the current product status or situations that might require action Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel gt lt button to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Critical error messages can indicate some kind of failure Turning off and then turning on the power might fix the problem If a critical error persists the product might require servi
143. me features as the HP LaserJet Pro 300 color M351a model with the following differences CE956A Chapter 1 Product basics Performance Prints 20 pages per minute ppm on A4 size paper and 21 ppm on Letter size paper Connectivity Hi Speed USB 2 0 10 100 Ethernet LAN connection Wireless network connection ENWW HP LaserJet Pro 400 color M451dn CE957A Has the same features as the HP LaserJet Pro 300 color M351a model with the following differences Performance Prints 20 pages per minute ppm on A4 size paper and 21 ppm on Letter size paper Connectivity Hi Speed USB 2 0 10 100 Ethernet LAN connection Automatic duplex printing HP LaserJet Pro 400 color M451dw CE958A ENWW Has the same features as the HP LaserJet Pro 300 color M351a model with the following differences Performance Prints 20 pages per minute ppm on A4 size paper and 21 ppm on Letter size paper Connectivity Hi Speed USB 2 0 10 100 Ethernet LAN connection Wireless network connection Automatic duplex printing Product comparison 4 Environmental features Duplex printing Save paper by using the manual duplex printing option Automatic duplex printing is available with the HP LaserJet Pro 400 color M451dn and HP LaserJet Pro 400 color M45 1dw models Print multiple pages per sheet Save paper by printing two or more pages of a document side by side on one sheet of paper Access this feature through the
144. mmended action Close the door Remove shipping lock from lt color gt cartridge Description A print cartridge shipping lock is installed Recommended action Pull the orange tab to remove the shipping lock from the cartridge Remove shipping locks from cartridges Description A print cartridge shipping lock is installed on one or more print cartridges ENWW Interpret control panel messages 147 Recommended action Pull the orange tab to remove the shipping lock from the cartridge Replace lt color gt Description The print cartridge is at the end of its useful like and the product is customer configured to stop printing when it reaches the very low state Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Supplies low Description More than one supply item is low Recommended action Check the supply level gauges on the control panel or print a supplies status page to determine which print cartridges are low Printing will contin
145. n and then click the Next button 5 From the list of available printers select the printer that has the correct IP address 6 Click the Finish button 7 On the More Options screen you can install more software or click the Finish button 8 Print a page from any program to make sure that the printing software is correctly installed Install the product on a wireless network with Windows wireless models only Before installing the product software make sure the product is not connected to the network using a network cable If your wireless router does not support Wi Fi Protected Setup WPS obtain the wireless router network settings from your system administrator or complete the following tasks e Obtain the wireless network name or service set identifier SSID e Determine the security password or encryption key for the wireless network 44 Chapter 5 Connect the product with Windows ENWW Connect the product to a wireless network using WPS If your wireless router supports Wi Fi Protected Setup WPS this is the simplest way to set up the product on a wireless network 1 2 Press the WPS button on your wireless router Press and hold the Wireless W button on the product control panel for two seconds Release the button when the wireless light starts blinking Wait up to two minutes while the product establishes a network connection with the wireless router Ey NOTE If this method is not successful try
146. nd Magenta in wrong position ENWW Description The print cartridge is installed in the incorrect slot Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Interpret control panel messages 145 Magenta very low Description The print cartridge is at the end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Manual duplex Load tray lt X gt Press OK Description The first side of a manual duplex job has printed and the page needs to be loaded to process the second side Recommended action Load the page in the indicated tray with the side to
147. nd then click Delete Change the paper size and type with Mac 1 On the File menu in the software program click the Print option In the Copies amp Pages menu click the Page Setup button Select a size from the Paper Size drop down list and then click the OK button Open the Finishing menu Select a type from the Media type drop down list E MEE E Click the Print button Resize documents or print on a custom paper size with Mac Mac OS X 10 5 and 10 6 1 On the File menu click the Print option Use one of these methods 2 Click the Page Setup button 3 Select the product and then select the correct settings for the Paper Size and Orientation options 1 On the File menu click the Print option 2 Open the Paper Handling menu 3 In the Destination Paper Size area click the Scale to fit paper size box and then select the size from the drop down list Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse 34 Chapter 4 Use the product with Mac ENWW Create a printing preset 1 On the File menu click the Print option Select the driver 2 3 Select the print settings that you want to save for reuse 4 Inthe Presets menu click the Save As option and type a name for the preset 5 Click the OK button Use printing presets 1 On the File menu click the Print option 2 Select the driver 3 Inthe Presets menu select the printing pres
148. nstructions 69 10 Close the printcartridge drawer 11 Close the front door 12 Place the old print cartridge the sealing tape and the orange plastic shield in the box for the new print Follow the recycling instructions that are included in the box 70 Chapter 7 Print cartridges ENWW Solve problems with supplies Check the print cartridges Check each print cartridge and replace it if necessary if you are having any of the following problems e printing is too light or seems faded in areas e Printed pages have small unprinted areas Printed pages have streaks or bands NOTE If you are using a draft print setting the printing might appear light If you determine that you need to replace a print cartridge print the Supplies Status Page to find the part number for the correct genuine HP print cartridge Type of print cartridge Steps to resolve the problem Refilled or remanvfactured print Hewlett Packard Company cannot recommend the use of non HP supplies either cartridge new or remanufactured Because they are not HP products HP cannot influence their design or control their quality If you are using a refilled or remanvfactured print cartridge and are not satisfied with the print quality replace the cartridge with a genuine HP cartridge Genuine HP print cartridge 1 The product control panel or the Supplies Status page indicates Very Low status when the cartridge has r
149. nual duplex Load tray X Press OK 146 Manual feed TYPE SIZE Press OK for available media 146 Memory is low Press OK oa ROG D ae tis 146 Misprint Press OK irre rrt tte ne rte merat eph ce eee ou Yep eS Ges 147 Print failure press OK If error repeats turn off then on 147 Rear door Open saan case amu todo A a DH t 147 Remove shipping lock from color cartridge 147 Remove shipping locks from cartridges ssssssssssssse 147 Replace colome soot oa Ded Ula tre nan ie ei 148 Supplies IG coton estet dti sia are Ong VOLUN 148 Unexpected size in tray Load size Press OK 148 Unsupported color Press OK to continue 148 Used iscero ee iM Use E 149 Used color installed Press OK to continue 149 Used Supplies IR USE ooo PRO Nope aetas tute RT 149 Yellow cartridge low tretp obtenue tete ui Qe qe Po kl ce tres 149 Yellow in wrong position xestubcetese tei buo tvufetu ug etat etis etetsue t 149 Yellow very low esto M RODEO IMDb 150 Paper feeds incorrectly or becomes jammed ssssssssssssssssseeeeneeeee 151 The product does nok pick up paper ne i rtt e Ho Rte Dg ado 1
150. o ENERGY USE Supplementary Information IEC 60950 1 2005 EN60950 1 2006 A11 IEC 60825 1 2007 EN 60825 1 2007 Class 1 Laser LED Product IEC 62311 2007 EN62311 2008 GB4943 2001 CISPR22 2005 A1 EN55022 2006 A1 Class B EN 61000 3 2 2006 EN 61000 3 3 2008 EN 55024 1998 A1 2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 2008 GB17625 1 2003 EN 301 489 1 v1 8 1 2008 04 EN 301 489 17 v2 1 1 2009 05 EN 300 328 v1 7 1 2006 10 FCC Title 47 CFR Part 15 Subpart C Section 15 247 IC RSS 210 Regulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Typical Electricity Consumption TEC Test Procedure The product herewith complies with the requirements of the EMC Directive 2004 108 EEC and the Low Voltage Directive 2006 95 EC the EuP Directive 2005 32 EC and carries the CE Marking C Qo accordingly 206 Appendix D Regulatory information ENWW This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes these products are assigned a Regulatory model number This number should not be confused with the product name or the product numbe
151. of the product is hot Wait for the fuser to cool before continuing 158 Chapter 11 Solve problems ENWW 2 f necessary pull the guide callout 1 and remove any visible paper callout 2 from the bottom of the delivery area 3 f necessary remove any visible paper from bottom side of the duplexing unit 4 Ifyou can not see any jammed paper lift the duplexing unit using the tab on the side of the duplexing unit 5 If you can see the trailing edge of the paper remove the paper from the product ENWW Clearjams 159 6 f you can see the leading edge of the paper remove it from the product 7 Close the rear door 160 Chapter 11 Solve problems ENWW Improve print quality You can prevent most print quality problems by following these guidelines Use the correct paper type setting in the printer driver Adjust color settings in the printer driver Use paper that meets HP specifications Print a cleaning page Calibrate the product to align the colors Check the print cartridges Use the printer driver that best meets your printing needs Use the correct paper type setting in the printer driver Check the paper type setting if you are having any of the following problems Toner is smearing on the printed pages Repeated marks occur on the printed pages Printed pages are curled Toner flakes off the printed pages Printed pages have small unprinted areas Change the paper
152. on to open the menus 2 Open the following menus e System Setup e Supply Settings e Black Cartridge or Color Cartridges e Very Low Setting 3 Select one of the following options e Select the Continue option to set the product to alert you that the print cartridge is very low but to continue printing e Select the Stop option to set the product to stop printing until you replace the print cartridge 64 Chapter 7 Print cartridges ENWW e Select the Prompt option to set the product to stop printing and prompt you to replace print cartridge You can acknowledge the prompt and continue printing A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality e On the Color Cartridges menu only select Print Black to alert you when the print cartridge is very low but to continue printing in black only Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended Print with EconoMode EconoMode uses less toner which might extend the life of the print cartridge HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the print cartridge If print quality begins to degrade and is no longer acceptable consider replacing the print cart
153. oncept to complete a task A CAUTION Cautions indicate procedures that you should follow to avoid losing data or damaging the product Z WARNING Warnings alert you to specific procedures that you should follow to avoid personal injury catastrophic loss of data or extensive damage to the product ENWW iv Conventions used in this guide ENWW Table of contents T Prod et o o cones tonsech nadie nasa vase ented snacesnaeschuiesendenseweomaudens 1 Product Spa ttn etapa irte Pn fta 2 Enyironmental A o e eat ir sce renee an event nes eae abet ORT 4 Solty TOONS Loo Coaster tr ont aera eta ra ep EX Po HERE Rp SAPE 4 Product v eden ideo peru ii NER URN 5 Front E 5 Back yew aes ore 6 Interface connections occisa neret emma 6 Serial number and model number location creen 7 Control panel layout iioii ate n rut LEE inaani inin ini CARA TEN S 8 2 Contre panel menus bis eona sas Grut E Lib a ONES 9 HP Web Services menu osos 10 REPOMS MENU M 10 Quick Forms men RTT
154. onnected to the computer and to the product Verify that the cable is not longer than 5 m 16 4 ft Try using a shorter cable Verify that the cable is working correctly by connecting it to another product Replace the cable if necessary Solve network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page from the product control panel and locate the product IP address that is listed on this page Poor physical connection The computer is using the incorrect IP address for the product The computer is unable to communicate with the product The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly The product is disabled or other network settings are incorrect Poor physical connection 1 2 3 4 Verify that the product is attached to the correct network port using a cable of the correct length Verify that cable connections are secure Look at the network port connection on the back of the product and verify that the amber activity light and the green link status light are lit If the problem continues try a different cable or port on the hub The computer is using the incorrect IP address for the product ENWW 1 Open the printer properties and click the Ports tab Verify that th
155. onoMode EconoMode uses less toner which might extend the life of the print cartridge HP does not recommend the full time use of EconoMode If EconoMode is used full time the toner supply might outlast the mechanical parts in the print cartridge If print quality begins to degrade and is no longer acceptable consider replacing the print cartridge 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 Click the EconoMode check box Powersave modes The adjustable sleep mode feature reduces power consumption when the product has been inactive for an extended period You can set the length of time before the product enters sleep mode E NOTE This mode does not affect product warm up time Set sleep delay 1 At the control panel press the OK button to open the menus 2 Open the following menus e System Setup e Energy Settings e Sleep Delay 3 Select the time for the delay and then press the OK button E NOTE The default value is 15 minutes Set the Auto Power Down delay 1 Atthe control panel press the OK button to open the menus 2 Open the following menus e System Setup e Energy Settings ENWW Economy settings 123 e Auto Power Down e Power Down Delay 3 Select the time for the power down delay NOTE The default value is 30 minutes 4 The product automatically wakes from
156. ons amp Supplies button Click the Driver tab Configure the installed options Check DIMM installation After installing the DIMM make sure that the installation was successful 1 Turn the product on Check that the Ready light is illuminated after the product has gone through the startup sequence If an error message appears a DIMM might have been incorrectly installed 2 Print a configuration page 3 Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation If the amount of memory has not increased the DIMM might not be installed correctly or the DIMM might be defective Repeat the installation procedure If necessary install a different DIMM E NOTE If you installed a product language personality check the Installed Personalities and Options section on the configuration page This area should list the new product language Memory allocation Utilities or jobs that you download to the product sometimes include resources for example fonts macros or patterns Resources that are internally marked as permanent remain in the product memory until you turn the product off ENWW Install memory DIMMs 129 Use the following guidelines if you use the page description language PDL ability to mark resources as permanent For technical details see an appropriate PDL reference for PCL or PS e Mark resources as permanent only
157. option to enable Web Services AirPrint Direct printing using Apple s AirPrint is supported for iOS 4 2 or later Use AirPrint to print directly to the product from an iPad iOS 4 2 iPhone 3GS or later or iPod touch third generation or later in the following applications e Mail e Photos e Safari e Select third party applications To use AirPrint the product must be connected to a wireless network For more information about using AirPrint and about which HP products are compatible with AirPrint go to www hp com go airprint NOTE You might need to upgrade the product firmware to use AirPrint Go to www hp com support LJColorM351 or www hp com support L ColorM45 1 ENWW Software for Mac 33 Basic print tasks with Mac Cancel a print job with Mac 1 If the print job is currently printing cancel it by pressing the Cancel gt lt button on the product control panel E NOTE Pressing the Cancel X button clears the job that the product is currently processing If more than one process is running pressing the Cancel gt lt button clears the process that currently appears on the product control panel 2 You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Print queue Open the print queue by double clicking the product icon in the dock Highlight the print job a
158. ort net_printing to download the HP Jetdirect printer installer for UNIX For Unix print drivers go to www hp com pond modelscripts index2 Linux For information go to www hp com go linuxprinting 26 Chapter Software for Windows ENWW ENWW Use the product with Mac e Software for Mac e Basic print tasks with Mac e Use AirPrint e Solve problems with Mac 27 Software for Mac Supported operating systems and printer drivers for Mac The product supports the following Mac operating systems e Mac OS X 10 5 and 10 6 Ey NOTE For Mac OS X 10 5 and later PPC and Intel Core Processor Macs are supported For Mac OS X 10 6 Intel Core Processor Macs are supported The HP LaserJet software installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP Utility for use with Mac OS X computers The HP printer PPD and PDE files in combination with the builtin Apple PostScript printer drivers provide full printing functionality and access to specific HP printer features Install software for Mac operating systems Install software for Mac computers connected directly to the product This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft 1 Connect the USB cable to the product and the computer Install the software from the CD Click HP Installer icon and follow the onscre
159. ove the software 1 2 3 4 5 Open System Preferences Select Print amp Fax Highlight the product Click the minus symbol Delete the print queue if necessary Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made E NOTE The names of commands and dialog boxes might vary depending on your software program Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here might override settings changed anywhere else Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box Default printer driver settings The default printer driver settings determine the settings used in all print jobs un ess settings are changed in the Page Setup Print or Printer Properties dialog boxes Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else Change printer driver settings for Mac Change the settings for all print jobs until the software program is closed 1 2 On the File menu click the Print button Change the settings that you want on the various menus Change the default
160. p or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software You can change most of the print settings here Default printer driver settings The default printer driver settings determine the settings used in all print jobs un ess settings are changed in the Page Setup Print or Printer Properties dialog boxes Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else Change the settings for all print jobs until the software program is closed 1 2 On the File menu in the software program click Print Select the driver and then click Properties or Preferences The steps can vary this procedure is most common Change the default settings for all print jobs ENWW ls Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then clic
161. pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low 76 Chapter 7 Print cartridges ENWW mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Genuine HP supply installed Description A genuine HP supply was installed Recommended action No action necessary Incompatible lt color gt Description You have installed a print cartridge that is intended for use in a different HP product model The product might not function correctly with this print cartridge installed Recommended action Install the correct print cartridge for this product Incorrect supplies Description More than one print cartridge is installed in the incorrect slot Recommended action Be sure that each print cartridge is in the correct slot From front to back the print cartridges are installed in this order black cyan magenta yellow Install lt color gt cartridge Descript
162. pen the HP Embedded Web Server e Configure the paper type and size for the tray e Transfer files and fonts from the computer to the product e Update the product firmware e Display the color usage page 32 Chapter 4 Use the product with Mac ENWW Supported utilities for Mac HP Embedded Web Server The product is equipped with the HP Embedded Web server which provides access to information about product and network activities Access the HP Embedded Web Server from the HP Utility Open the Printer Settings menu and then select the Additional Settings option You can also access the HP Embedded Web Server from the Safari Web browser 1 Select the page icon in the left side of the Safari toolbar 2 Click the Bonjour logo 3 In the list of printers double click this product The HP Embedded Web Server opens HP ePrint With HP ePrint you can print anywhere anytime from a mobile phone laptop or any other mobile device HP ePrint works with any email capable device If you can e mail you can print to an HP ePrint enabled product For more details go to wvww hpeprintcenter com E NOTE The product must be connected to a network and have Internet access to use HP ePrint HP ePrint is disabled as a default setting in the product Use this procedure to enable it 1 Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server 2 Click the HP Web Services tab 3 Selectthe
163. printers Print a configuration page b If the page does not print verify that the input tray contains paper and that the paper is properly loaded Make sure that the print cartridges are installed correctly Solve general problems checklist 135 Ifthe page jams in the product clear the jam d Ifthe print quality is unacceptable complete the following steps e Verify that the print settings are correct for the paper that you are using e Solve print quality problems 9 Print a small document from a different program that has worked in the post If this solution works then the problem is with the program you are using If this solution does not work the document does not print complete these steps a Try printing the job from another computer that has the product software installed b Check the cable connection Direct the product to the correct port or reinstall the software selecting the connection type that you are using Factors that affect product performance Several factors affect the time it takes to print a job e The use of special paper such as transparencies heavy paper and custom size paper e Product processing and download time e complexity and size of graphics e speed of the computer you are using e USB or network connection e The product I O configuration 136 Chapter 11 Solve problems ENWW Restore factory settings Restoring the factory set defaults returns a
164. product does not appear in the Print amp Fax list after the driver is selected sss eee 179 You are using a generic printer driver when using a USB connection 179 Appendix A Supplies and accessories Lecce eee eee eene eene eene nnne nnne natns nnn 181 Order accessories and supplies piv prr Ra PR uen ot Du 182 c MT Tr 182 Appendix B Service and support iore opp seoaren HE PA CORE MR DERE REPARARE EA RELIRAT e E ER pA AA 183 Hewlett Packard limited warranty statement c cccccesceeeeenceeeeeneeeeeeeeeeeceeaeeeesseeeeeeeeeeensns 184 HP s Premium Protection Warranty LaserJet print cartridge limited warranty statement 186 Dota stored on the print cartridge uc eer epe een rot sona alt adi ers ER PEN SE DO 187 End User License Agreement Eder 188 Opens C mm 191 eiusm ES 192 HS ee opts teas aan Reales 193 Appendix Product specifications ssssccsscccssssesavsasessoeesssscaneasnacenavessonssasasdsoasesenaseiancetenenseued 195 Physical specilications critics eed 196 Power consumption electrical specifications and acoustic emissions 196 Environmental specifications ca esas curt remind waetwhesce
165. product to print RGB data in raw device mode When using this theme manage color in the software program or in the operating system for correct rendering e Vivid The product increases the color saturation in the midtones Use this theme when printing business graphics e Photo The product interprets RGB color as if it were printed as a photograph using digital mini lab The product renders deeper more saturated colors differently than with the Default sRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme e None Chapter 11 Solve problems ENWW Change the color options Change the color options settings for the current print job from the color tab of the printer driver 1 On the File menu in the software program click Print 2 Click Properties or Preferences 3 Click the Color tab 4 Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the color settings independent from other settings NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings amp Printing Preferences Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Colo
166. program 203 Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 1002 00 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet Pro 300 color M351a HP LaserJet Pro 400 color M451dn Regulatory Model BOISB 1002 00 Product Options ALL Print Cartridges CE410A CE410X CE411A CE412A CE413A conforms to the following Product Specifications SAFETY IEC 60950 1 2005 EN60950 1 2006 A11 IEC 60825 1 2007 EN 60825 1 2007 Class 1 Laser LED Product IEC 62311 2007 EN62311 2008 GB4943 2001 EMC CISPR22 2005 A1 EN55022 2006 A1 Class EN 61000 3 2 2006 EN 61000 3 3 2008 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 2008 GB17625 1 2003 ENERGY USE Regulation EC No 1275 2008 ENERGY STAR Qualified Imaging Equipment Typical Electricity Consumption TEC Test Procedure Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC the EuP Directive 2005 32 EC and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference receiv
167. ption to set the product to a mode that reduces toner smearing and dusting Firmware Date Restore Defaults Displays the current firmware datecode Sets all customized menu settings to the factory default values ENWW Service menu 17 Network Setup menu Use this menu to establish network configuration settings Items that have asterisks indicate the factory default setting Menu item Sub menu item Description Wireless Menu wireless products Direct WiFi Provides the product s Direct Wifi name so you can only access it from other wireless devices that support the Wi Fi Direct protocol NOTE You can also access this menu by pressing the Wireless p button on the front of the product WPS Setup If your wireless router supports this feature use this method to set up the product on a wireless network This is the simplest method Network Test Tests the wireless network and prints a report with the results Wireless Off On Enable or disable the wireless network feature TCP IP Config Automatic Select the Automatic option to automatically configure all the TCP IP settings Manual Select the Manual option to manually configure the IP address subnet mask and default gateway Auto Crossover On Enables or disables the use of a standard 10 100 network cable when the product is directly connected to a Off computer Network Services IPv4 Enable or disable the IPv4 and IPv
168. puter The wireless product loses communication when connected to a VPN e Typically you cannot connect to a VPN and other networks at the same time The network does not appear in the wireless networks list e sure the wireless router is turned on and has power e network might be hidden However you can still connect to a hidden network ENWW Solve wireless network problems 175 The wireless network is not functioning 1 To verify if the network has lost communication try connecting other devices to the network 2 Test network communication by pinging the network Open a command line prompt on your computer For Windows click Start click Run and then type cmd b Type ping followed by the service set identifier SSID for your network c If the window displays round trip times the network is working 3 Make sure that the router or product connects to the same network that your computer connects to a Open the Reports menu and select the Configuration Report item to print the report b Compare the service set identifier SSID on the configuration report to the SSID in the printer configuration for your computer c If the SSIDs are not the same the devices are not connecting to the same network Reconfigure the wireless setup for your product 176 Chapter 11 Solve problems ENWW Solve product software problems with Windows Problem A printer driver for the product is not visible in the
169. r 11 Solve problems ENWW The product does not print or it prints slowly The product does not print If the product does not print at all try the following solutions 1 Make sure the product is turned on and that the control panel indicates it is ready o control panel does not indicate the product is ready turn the product off and then again o the control panel indicates the product is ready try sending the job again 2 If the control panel indicates the product has an error resolve the error and then try sending the job again 3 Make sure the cables are all connected correctly If the product is connected to a network check the following items o Check the light next to the network connection on the product If the network is active the light is green sure that you are using a network cable and not a phone cord to connect to the network sure the network router hub or switch is turned on and that it is working correctly 4 Install the HP software from the CD that came with the product Using generic printer drivers can cause delays clearing jobs from the print queue 5 From the list of printers on your computer right click the name of this product click Properties and open the Ports tab e If you are using a network cable to connect to the network make sure the printer name listed on the Ports tab matches the product name on the product configuration page e
170. r Options Automatic Oi Print in Grayscale CHP EasyColor Color Themes RGB color _ 5 Click the Print in Grayscale option to print a color document in black and white Use this option to print color documents for photocopying or faxing 6 Click the OK button Use paper that meets HP specifications Use different paper if you are having any of the following problems e printing is too light or seems faded in areas e Specks of toner are on the printed pages e Toner is smearing on the printed pages e Printed characters seem misformed Printed pages curled ENWW Improve print quality 163 Always use a paper type and weight that this product supports In addition follow these guidelines when selecting paper e Use paper that is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges e Use paper that has not been previously printed on e Use paper that is designed for use in laser printers Do not use paper that is designed only for use in Inkjet printers e Use paper that is not too rough Using smoother paper generally results in better print quality Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems e Specks of toner are on the printed pages e Toner is smearing on the printed
171. r s 3 This product uses a radio module device which Regulatory Model number is SDGOB 0892 as needed to meet technical regulatory requirements for the countries regions this product will be sold Boise Idaho USA October 2011 For Regulatory Topics only contact European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strae 140 D 71034 B blingen FAX 49 703 1 14 3143 www hp eu certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 Phone 208 396 6000 ENWW Declaration of conformity wireless models 207 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation N WARNING Using controls making adjustments or performing procedures other than those
172. raphic images with the same improved photographic results In the following example the images on the left were created without using the HP EasyColor option The images on the right show the enhancements that result from using the HP EasyColor option Bring your photos to LIFE Bring your photos to LIFE zem bah Ba owered by hp EasyColor and the UPD owered by hp EasyColor and the UPD P y hp Easy The HP EasyColor option is enabled by default in the HP Mac Postscript printer driver so you do not need to make manual color adjustments To disable the option so you can manually adjust the color settings use the following procedure 1 Onthe File menu click the Print option 2 Selectthe driver 3 Open the Color Quality Options menu and then click the HP EasyColor check box to clear it 4 Open the Advanced menu or select the appropriate tab 5 Adjust the individual settings for text graphics and photographs ENWW Basic print tasks with Mac 37 Use AirPrint Direct printing using Apple s AirPrint is supported for iOS 4 2 or later Use AirPrint to print directly to the product from an iPad iOS 4 2 iPhone 3GS or later or iPod touch third generation or later in the following applications e Mail e Photos e Safari e Select third party applications To use AirPrint the product must be connected to a network For more information about using AirPrint and about which HP products are compatib
173. reito protec o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia a sistemas operando em car ter prim rio Canadian statements For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 of Industry Canada Pour l usage d int rieur Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescribes dans le r glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Le composant RF interne est conforme la norme CNR 210 d Industrie Canada European Union regulatory notice The telecommunications functionality of this product may be used in the following EU and EFTA countries regions ENWW Additional statements for wireless products 211 Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Notice for use in France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply
174. ridge 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 Click the EconoMode check box Store and recycle supplies Recycle supplies To recycle a genuine HP print cartridge place the used cartridge in the box in which the new cartridge arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new or remanufactured E NOTE Any damage caused by a non HP print cartridge is not covered under the HP warranty and service agreements ENWW Manage print cartridges 65 HP anticounterfeit Web site Go to www hp com go anticounterfeit when you install an HP print cartridge and the control panel message says the cartridge is non HP HP will help determine if the cartridge is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following supplies status page indicates tha
175. ription Prints a map of the control panel menu layout The active settings for each menu are listed Config Report Prints a list of all the product settings Includes network information when the product is connected to a network Supplies Status Prints the status for each print cartridge including the following information e Estimated percentage of cartridge life remaining e X Approximate pages remaining Part numbers for HP print cartridges e Number of pages printed e Information about ordering new HP print cartridges and recycling used HP print cartridges Network Summary Prints a list of all product network settings Usage Page Prints a page that lists PCL pages PCL 6 pages PS pages pages that were jammed or mispicked in the product monochrome black and white or color pages and reports the page count PCL Font List Prints a list of all the PCL fonts that are installed PS Font List PCL6 Font List Prints a list of all the PostScript PS fonts that are installed Prints a list of all the PCL6 fonts that are installed Color Usage Log Prints a report that shows the user name application name and color usage information on a job by job basis Service Page Prints the service report Diagnostics Page Print Quality Page Prints the calibration and color diagnostics pages Prints a page that helps solve problems with print quality 120 Chapter 10 Manage and
176. roper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABO
177. rtridge is nearing the end of its useful life Recommended action Printing can continue but consider having a replacement supply on hand Black in wrong position Description The print cartridge is installed in the incorrect slot Recommended action Make sure that each print cartridge is installed in the correct slot From front to back the print cartridges are installed in this order black cyan magenta and yellow Black very low ENWW Description The print cartridge is at the end of its useful life A customer configurable option on this product is Prompt to Remind Me in 100 pages 200 pages 300 pages or never This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality Interpret control panel messages 141 Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Cleaning Description The product periodically performs a cleaning procedure to maintain the best print quality
178. s indicated in the following illustration By examining each group you can isolate the problem to a particular print cartridge o Section Print cartridge 1 Yellow 2 Cyan 3 Black 4 Magenta e If dots or streaks appear in only one of the groups replace the print cartridge that correlates with that group e lf dots appear in more than one group print a cleaning page If this does not solve the problem determine if the dots are always the same color for example if magenta dots appear in all five color bands If the dots are all the same color replace that print cartridge e If streaks appear in multiple color bands contact HP A component other than the print cartridge is probably causing the problem Inspect the print cartridge for damage 1 Remove the print cartridge from the product and verify that the sealing tape has been removed 2 Check the memory chip for damage ENWW Solve problems with supplies 73 3 Examine the surface of the green imaging drum on the bottom of the print cartridge Z CAUTION Do not touch the green roller imaging drum on the bottom of the cartridge Fingerprints on the imaging drum can cause print quality problems 4 If you see any scratches fingerprints or other damage on the imaging drum replace the print cartridge 5 If the imaging drum does not appear to be damaged rock the print cartridge gently several times and reinstall
179. s on the inside of the front door ENWW Product views Control panel layout 1 Control panel display The display provides information about the product Use the menus on the display to establish product settings 2 Back arrow button Use this button for the following actions e Exit the control panel menus e Scroll back to a previous menu a submenu list e Scroll back to a previous menu item a submenu list without saving changes to the menu item 3 Left arrow q button Use this button to navigate through the menus or to decrease a value that appears on the display 4 OK button Press the OK button for the following actions e the control panel menus e Open a submenu displayed on control panel display e Select a menu item e Clear some errors e Begin a print job in response to a control panel prompt for example when the message Press OK to continue appears on the control panel display 5 Right arrow p gt button Use this button to navigate through the menus or to increase a value that appears on the display 6 Cancel lt button Press this button to cancel a print job whenever the attention light is blinking or to exit the control panel menus 7 Ready light green The Ready light is on when the product is ready to print It blinks when the product is receiving print data or when the product is in sleep mode 8 Attention light amber Th
180. s to 1 Open the Reports menu and select the Configuration Report item to print the report 2 Compare the service set identifier SSID on the configuration report to the SSID in the printer configuration for your computer 3 If the SSIDs are not the same the devices are not connecting to the same network Reconfigure the wireless setup for your product 174 Chapter 11 Solve problems ENWW Cannot connect more computers to the wireless product 1 Make sure that the other computers are within the wireless range and that no obstacles block the signal For most networks the wireless range is within 30 m 100 ft of the wireless access point 2 sure the product is turned on and in the ready state 3 Turn off any third party firewalls on your computer 4 Make sure that the wireless network is working correctly a the product control panel open the Network configuration menu and then open the Wireless Menu item b Select the Network Test item to test the wireless network The product prints a report with the results 5 Make sure that the correct port or product is selected a From the list of printers on your computer right click the name of this product click Properties and then open the Ports tab b Click the Configure Port button to verify that the IP address matches the IP address listed on the Run Network Test report 6 Make sure that your computer is working correctly If necessary restart your com
181. settings for all print jobs 1 2 3 On the File menu click the Print button Change the settings that you want on the various menus On the Presets menu click the Save As option and type a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print ENWW Software for Mac 31 Change the product configuration settings 1 From the Apple menu e amp click the System Preferences menu and then click the Print amp Fax icon Select the product in the left side of the window 2 3 Click the Options amp Supplies button 4 Click the Driver tab 5 Configure the installed options Software for Mac computers HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver You can use the HP Utility when the product uses a universal serial bus USB cable or is connected to a TCP IP based network Open the HP Utility A From the dock click HP Utility or From Applications open the Hewlett Packard folder and then click HP Utility HP Utility features Use the HP Utility software to perform the following tasks e Obtain information about supplies status e Obtain information about the product such as the firmware version and the serial number e Print a configuration page e For products connected to an IP based network obtain network information and o
182. siecainbsieu saliera Ca pie inpveondepsedwansacanplennsunbdunnntconts 196 Appendix D Regulatory information sscccsscssscccssccsscscecccssceecsssceeeesssesesssseeeesseeeees 197 FCG regulation OTT TOOLS 198 Environmental product stewardship program sssssssssssssseeeeeeneeeeeeee enne 199 Protecting the environment usui etel etw e 199 Ozne SION OT 199 Power CONSUMPTION 199 Menden CE 199 ENWW xiii Paper USE exist EP 199 E oM co 199 FIP LaserJet print suppli s 200 Return and recycling instructions steer ico atio tv erepta o tee etia bei aes 200 United States and Puerto RICO uio coo on enr vn d sot auto 200 Multiple returns more than one cartridge 200 Single returns reo prot dos etus ta iei ie Heliae 200 Shipping Gsm tette ben Pet i eid Mode 200 Non US tete eost tes Cou Po pee boss Gere Lol 201 tuat oi e tdeo esset deis etse deter oie eade ge 201 Material resilire oet aHa aid R a 201 Disposal of waste equipment by users in private households in the European Union 202 Chemical substances cei oto eoe hotels lc steele usus Duos Eua eh me cA 202 Material Safety Data Sheet MSDS oi
183. specified in this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan CORBIS 7 5 TORE CHAT 6 c HRHMc UCUExSA COREA PUACTLEV AVSIM 5 MBAS oT VCCI B Power cord instructions Make sure your power source is adequate for the product voltage rating The voltage rating is on the product label The product uses either 100 127 Vac or 220 240 Vac and 50 60 Hz Connect the power cord between the product and a grounded AC outlet A CAUTION To prevent damage to the product use only the power cord that is provided with the product Power cord statement Japan N mk FIR TUTTA ESL ESL ASAE ERO FI fo Sis clas PH 208 Appendix Regulatory information ENWW EMC statement Korea Ba J171 0 JIE 2 H8g B2 e 2 BAHPAESES B 7 2158 YSENIII FS IBAN ABE 22 SHOR 5 Di SE RAWAM ASS ASUC Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 300 color M351a HP LaserJet 400 color M451nw M451dn M45 1dw laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuo
184. st of Type is options Expand the category of paper types that best describes your paper NOTE Labels and transparencies are in the list of Other options Select the option for the type of paper you are using and click the OK button Chapter 8 Print tasks Everyday 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 220g Other B Type is Everyday 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 2209 i Color Laser Transparency Labels Letterhead Envelope Preprinted Prepunched Colored B Type is Everyday 96g Presentation 96 130g Brochure 131 175g Photo Cover 176 2209 Other Color Laser Transparency Letternead i Envelope Preprinted Prepunched Colored Bonnah ENWW Print the first or last page on different paper with Windows 1 On the File menu in the software program click Print 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab ENWW Print LU mm Printer I Lr Status Idle Find Printer Type s Where LPT1 Print to file Comment Manual duplex Page range Copies All Number of copies a Current page Selection z Pages Collate Enter page numbers an
185. t a non HP supply is installed e You are experiencing high number of problems with the print cartridge e Thecartridge does not look like it usually does for example the packaging differs from HP packaging 66 Chapter 7 Print cartridges ENWW Replacement instructions Replace the print cartridges The product uses four colors and has a different print cartridge for each color black K magenta M cyan C and yellow Y CAUTION If toner gets on any clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 1 Open the front door 2 Pull out the print cartridge drawer 3 Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it ENWW Replacement instructions 67 68 4 Remove the new print cartridge from the packaging 5 Gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge 6 Remove the orange plastic shield from the bottom of the new print cartridge Chapter 7 Print cartridges ENWW 7 Do not touch the imaging drum on the bottom of the print cartridge Fingerprints on the imaging drum can cause print quality problems 8 Insert the new print cartridge into the product 9 Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape Recycle the sealing tape ENWW Replacement i
186. t appear in the Print amp Fax list after the driver is selected Software troubleshooting A Make sure that your Mac operating system is Mac OS X 10 5 or later Hardware troubleshooting 1 2 3 4 Make sure that the product is turned on Make sure that the USB cable is connected correctly Make sure that you are using the appropriate high speed USB cable Make sure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the computer Check to see if more than two non powered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and then connect the cable directly to the USB port on the computer Ey NOTE The iMac keyboard is a non powered USB hub You are using a generic printer driver when using a USB connection If you connected the USB cable before you installed the software you might be using a generic printer driver instead of the driver for this product 1 2 ENWW Delete the generic printer driver Reinstall the software from the product CD Do not connect the USB cable until the software installation program prompts you If multiple printers are installed make sure that you have selected the correct printer in the Format For drop down menu in the Print dialog box Solve product software problems with Mac 179 180 Chapter 11 Solve problems ENWW A Supp
187. t the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by accessing the HP Web site at www hp com go msds or www hp com hpinfo communily environment productinfo safety 202 Appendix D Regulatory information ENWW For more information ENWW To obtain information about these environmental topics Product environmental profile sheet for this and many related HP products HP s commitment to the environment HP s environmental management system HP s end of life product return and recycling program Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment Environmental product stewardship
188. tion Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support 59 X Error Turn off then on Description The product has experienced a problem with one of the motors Recommended action Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support 79 Error Turn off then on Description The product has experienced an internal firmware error 140 Chapter 11 Solve problems ENWW Recommended action Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support 79 Service error Turn off then on Description An incompatible DIMM is installed Recommended action 1 Turn the product power off 2 Install a DIMM that the product supports 3 Turn the product on If the message persists contact HP support Black cartridge low Description The print ca
189. ton Printer z nme 25 Status Idle A A s Find Printer Where LPT1 Print to file Comment Manual duplex Page range Copies All Number of copies 1 bal urrent page Selection Pages v Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Zoom Pages per sheet 1 page z Scale to paper size No Scano Options ok cose Print All pages in range 3 Click the Paper Quality tab en o s Advanced Printing Shortcu Paper Qualty ffects Finishing Color Services Paper Options Paper sizes 8 5 x 14 inches Legal Paper source Automatically Select Paper type Unspecified Print Quality Special pages Covers Print pages on different paper Settings ca a I a 4 From the Paper type drop down list click the O_O More option Advanced Piin ng Shortcuts Paper Quality Efects Finishing Color Services Paper Options Paper sizes Legal a Automatically Select Paper type Unspecified ImageREt 3600 x Print pages on different paper ca CE e IN ENWW Additional print tasks with Windows 103 5 7 104 Expand the li
190. ts pages that were jammed or mispicked in the product the number of monochrome black and white or color pages and the total page count PCL Font List Prints a list of all the PCL fonts that are installed PS Font List Prints a list of all the PostScript PS fonts that are installed PCL6 Font List Color Usage Log Service Page Prints a list of all the PCL6 fonts that are installed Prints a report that shows the user name application name and color usage information on a job by job basis Prints the service report Diagnostics Page Prints the calibration and color diagnostics pages Print Quality Page Prints a page that helps solve problems with print quality 10 Chapter 2 Control panel menus Quick Forms menu ENWW Menu item Notebook Paper Sub menu item Description Narrow Rule Prints pages that have preprinted lines Wide Rule Child Rule Graph Paper 1 8 inch Prints pages that have preprinted graph lines 5 mm Checklist 1 Column Prints pages that have preprinted lines with check boxes 2 Column Music Paper Portrait Prints pages that have preprinted lines for writing music Landscape Quick Forms menu 1 12 System Setup menu In the following table items that have asterisks indicate the factory default setting Menu item Sub menu item Sub menu item Sub menu item Description Language Select the language for the control panel display messag
191. type setting for Windows 1 AD Bee gt 4 ge On the File menu in the software program click Print Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options Expand each category of paper types until you find the paper type that you are using Select the option for the type of paper you are using and click the OK button Change the paper type setting for Mac 1 2 3 ENWW On the File menu in the software program click the Print option In the Copies amp Pages menu click the Page Setup button Select a size from the Paper Size drop down list and then click the OK button Improve print quality 161 4 5 6 Open the Finishing menu Select a type from the Media type drop down list Click the Print button Adjust color settings in the printer driver Change the color theme for a print job 162 1 2 3 4 On the File menu in the software program click Print Click Properties or Preferences Click the Color tab Select a color theme from the Color Themes drop down list a Advanced Printing Shortcuts Paper Quality Effects Finishing Color Services Color Options Automatic Manual Settings Print in Grayscale i About Cancel Apph e Default SRGB This theme sets the
192. uct power on If the message persists contact HP support 51 XX Error Turn off then on Description The product has experienced an internal hardware error Recommended action Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product on If the message persists contact HP support 54 XX Error Turn off then on ENWW Description The product has experienced an error with one of the internal sensors Recommended action Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on Interpret control panel messages 139 If the message persists contact HP support 55 X Error Turn off then on Description The product has experienced an internal error Recommended action Turn the product power off wait at least 30 seconds and then turn the product power on and wait for it to initialize If you are using a surge protector remove it Plug the product directly into the wall socket Turn the product power on If the message persists contact HP support 57 Fan error Turn off then on Description The product has experienced a problem with its internal fan Recommended ac
193. uct with ee 27 Software for MaC sabor vaccine on acto tonnelecintp eiaeese ete ka ra re For plut riti te Neb red 28 Supported operating systems and printer drivers for Mac 28 Install software for Mac operating systems ccccccceesseeceenseeeenseeeeeneeeeeseeeeettseeeeaaes 28 Install software for Mac computers connected directly to the product 28 Install software for Mac computers on a wired network 29 Configure the IP address cea rre rt rto 29 Install the software cepe saiiderten queat cti oie pr UMP E 29 Install software for Mac computers on a wireless network 29 Connect the product to a wireless network using WPS by using the control panel melle 30 Connect the product to a wireless network using a USB cable 30 Remove the printer driver from Mac operating systems 31 Priority for print settings for S CHER SERM MN C 31 Change printer driver settings for Mac sssssss en 31 Change the settings for all print jobs until the software program is closed 31 Change the default settings for all print jobs 31 Change the product configuration settings
194. ue until a Very Low message displays Consider having replacement supplies on hand Unexpected size in tray Load lt size gt Press OK Description The product has detected paper in the tray that does not match the configuration for the tray Recommended action Load the correct paper into the tray or configure the tray for the size that you have loaded Unsupported lt color gt Press OK to continue 148 Description The product has detected a print cartridge that was not made by HP Recommended action Press the OK button to continue printing Chapter 11 Solve problems ENWW If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs that are required as a result of using unsupported supplies is not covered under HP warranty Used color in use Description You are using a print cartridge that reached the default low threshold while it was installed in a product Recommended action Prining can continue but consider having a replacement supply on hand Used color installed Press OK to continue Description You have installed a print cartridge that reached the default low threshold while it was installed in another product Recommended action Press the OK button to continue Used supplies in use Description You are using more than one print cartridge that reached the default low threshold while it was installed in a product Recommended action
195. urn the wireless radio on The product does not print after the wireless configuration completes 1 Make sure the product is turned on and in the ready state 2 Make sure you are connecting to the correct wireless network 3 Make sure that the wireless network is working correctly a Open the Network configuration menu and then open the Wireless Menu item b Select the Network Test item to test the wireless network The product prints a report with the results 4 Make sure that the correct port or product is selected From the list of printers on your computer right click the name of this product click Properties and then open the Ports tab b Make sure the box is checked next to Virtual printer port for USB 5 Make sure that your computer is working correctly If necessary restart your computer The product does not print and the computer has a third party firewall installed 1 Update the firewall with the most recent update available from the manvfacturer 2 f programs request firewall access when you install the product or try to print make sure you allow the programs to run 3 Temporarily turn off the firewall and then install the wireless product on the computer Enable the firewall when you have completed the wireless installation The wireless connection does not work after moving the wireless router or product Make sure that the router or product connects to the same network that your computer connect
196. using the wireless network using USB cable method Connect the product to a wireless network using WPS by using the control panel menus 1 On the front of the product press the Wireless button Look at the control panel display to see if the Wireless Menu item has opened If it has not opened complete these steps a Atthe control panel press the OK button to open the menus b Open the following menus e Network Setup e Wireless Menu Select the WPS Setup item Use one of these methods to complete the setup e Pushbutton Select the Pushbutton option and follow the instructions on the control panel Establishing the wireless connection can take a few minutes e Select the Generate PIN option The product generates a unique PIN which you must type into the wireless router s setup screen Establishing the wireless connection can take a few minutes Ey NOTE If this method is not successful try using the wireless network using a USB cable method Connect the product to a wireless network using a USB cable If your wireless router does not support WiFi Protected Setup WPS use this method to set up the product on a wireless network Using a USB cable to transfer settings makes setting up a wireless ENWW Connect to a network with Windows 45 connection easier After the setup is complete you can disconnect the USB cable and use the wireless connection 1 Insert the software CD into the computer CD tray
197. ver 2008 and Windows Vista 7 Click Start Click Settings Click Printers and Faxes using the default Start menu view or click Printers using the Classic Start menu view Right click the product driver icon and then select Properties Click the Device Settings tab Expand the area for Installable Options Next to Automatic Configuration select Update Now Click OK NOTE If the memory is not updated correctly after using the Update Now option you can manually select the total amount of memory installed in the product in the Installable Options area The Update Now option overwrites any existing product configuration settings 128 Chapter 10 Manage and maintain ENWW Windows 7 1 6 7 Click Start Click Devices and Printers Rightclick the product driver icon and then select Printer properties Click the Device Settings tab Expand the area for Installable Options Next to Automatic Configuration select Update Now Click OK NOTE If the memory is not updated correctly after using the Update Now option you can manually select the total amount of memory installed in the product in the Installable Options area The Update Now option overwrites any existing product configuration settings Mac OS X 10 5 and 10 6 T From the Apple menu amp click the System Preferences menu and then click the Print amp Fax icon Select the product in the left side of the window Click the Opti
198. w settings from the control panel 64 Print with EconoMode M 65 Store and recycle supplies a cansacnniratenarsinncaroiiurmndweshirindewndsaniessuvanedersinendtnaaadesansetalee 65 ENWW vii 8 Print tasks viii Recycle SU ev Me M Y 65 Print cartridge storage auster 65 HP policy on non HP print cartridges iecoris eti are rok 65 HP anticounterfeit Web site a 66 Replacement 67 Replace the print cartridges 67 Solve problems with supplies i lie lone tad iwi itn 71 Check the print cartridges 71 Print the Supplies Status page 72 Interpret the Print Quality Page 73 Inspect the print cartridge for damage en 73 R pedting deleels ae 74 Interpret control panel messages for supplies ccceeeececeeesecceceeeseeeeeeeteeeeenseeeeeetsaes 75 10 XXXX Supply error ccena ett tese EP pe REP Den veut M urn ME 75 Block Rd 75 Black in wrong position 75
199. with Windows 93 3 Click the Finishing tab 4 Select the Print on both sides check box Click the OK button to print the job M RE _ Advanced Printing Shortcuts Paper Gualit Finishing Jor Services Document Options E Print on both sides manually Flip pages up Off Pages per sheet Orientation Portrait Landscape El Rotate by 180 degrees We gt Advanced Printing Shattculs Paner Gualty Effects Finishing Job Storage Color Services Document Options Frint on bath sides IE Fib pages up Booklet layout Pages per sheet 1 page per sheet x I Driert ion Portrait Landscape Rotate by 180 degrees Abou Hep Print multiple pages per sheet with Windows 1 On the File menu in the software program click Print 94 Chapter 8 Print tasks Print Ctrl F ENWW 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab ENWW Print LU Printer we Status Idle Eid Printers Type ho s Where LPT1 Print to file Comment Manual duplex Page range Copies all Number of copies D Current page Selection Pages Collate
200. without notice Residents of Alaska and Hawaii Do not use the UPS label Call 1 800 340 2445 for information and instructions The U S Postal Service provides no cost cartridge return transportation services under an arrangement with HP for Alaska and Hawaii Non U S returns Paper To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new product supply item or visit www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP laserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions ENWW This HP product does not contain added mercury This HP product does not contain a battery Environmental product stewardship program 201 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment a
201. wn list Select a paper type from the Paper type drop down list oO u hh WO NM Click the OK button ENWW Change the printer driver to match the paper type and size in Windows 51 Supported paper sizes E NOTE To obtain best print results select the appropriate paper size and type in your print driver before printing Table 6 1 Supported paper and print media sizes Size Dimensions Tray 1 Tray 2 or optional Automatic duplex Tray 3 printing Letter 216 x 279 mm 8 5 x 11 inches Y v Legal 216 x 356 mm 8 5 x 14 inches v A4 210 x 297 mm 8 27 x 11 69 inches v Executive 184 x 267 mm 7 24 x 10 51 inches v A5 148 x 210 mm 5 83 x 8 27 inches 105 x 148 mm 4 13 x 5 83 inches B5 JIS 182 x 257 mm 7 17 x 10 12 inches 16k 184 x 260 mm 7 24 x 10 23 inches 195 x 270 mm 7 68 x 10 62 inches 197 x 273 mm 7 75 x 10 75 inches S SPSS S lt lt lt lt lt lt S 444 4 4 8 5 13 216 330 mm 8 5 13 inches 4 6 107 152 mm 4 x 6 inches 5 8 127 x 203 mm 5 8 inches 10x 15 100 x 150 mm 3 9 x 5 9 inches Custom Minimum 76 x 127 mm 3 x 5 in Maximum 216 x 356 mm 8 5 x 14 in Custom Minimum 102 x 153 mm 4 x 6 in S Maximum 216 x 356 mm 8 5 x 14 in Table 6 2 Supported envelopes and postcards Size Dimensions Tray 1 Tray 2 Automatic duplex printing Envelope 10 105 x 241 mm 4 13 x
202. workmanship in the supply under the HP Print Cartridge Warranty Statement Remove shipping lock from lt color gt cartridge Description A print cartridge shipping lock is installed Recommended action Pull the orange tab to remove the shipping lock from the cartridge Remove shipping locks from cartridges 78 Description A print cartridge shipping lock is installed on one or more print cartridges Recommended action Pull the orange tab to remove the shipping lock from the cartridge Chapter 7 Print cartridges ENWW Replace lt color gt Description The print cartridge is at the end of its useful life and the product is customer configured to stop printing when it reaches the very low state Recommended action To ensure optimal print quality HP recommends replacing the print cartridge at this point You can continue printing until you notice a decrease in print quality Actual cartridge life may vary Once an HP supply has reached very low HP s premium Protection Warranty on that supply has ended All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement Supplies low Description More than one supply item is low Recommended action Check the supply level gauges on the control panel or print a supplies status page to determine which print cartr

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