X600 GSM IPPBX User Manual
Contents
1. Playback Options Say message Caller ID 0 Say message duration Play envelope WE ea Allow users to review Cancel msq_ save General Voicemail Settings gt Extension for checking Message This option i e 2345 defines the extension that Users call in order to access their voicemail accounts lt Direct VoiceMail Dial Check this to enable direct voicemail dial For instance if John s extension is 6001 you would be able to directly dial into John s voicemailbox by dialing 6001 to leave him a message Max Greeting Set the maximum number of seconds for a User s voicemail greeting x X Dail O for Operator Enable Callers to exit the voicemail application and connect to an operator extension The operator extension must be defined from the Options panel gt lt Maximum messages per folder This select box sets the maximum number of messages that a user may have in any of their folders gt lt Maximum Message Time This select box sets the maximum duration of a voicemail message in seconds Message recording will not occur for times greater than this amount gt lt Minimum message Time This select box sets the minimum duration of a voicemail message in seconds Messages below this threshold will be automatically deleted b lt Say Message Caller ID If this option is enabled the Caller ID of the party that left the message will be played back before the voicemail message begins2. SS Xltice xtonstan 4H 11 182 168 1 107 cami 0004 cajon pien HA FILE 10 167 1104 Step 1 Add Voip trunks Go to page Trunks gt Voip Trunks gt Add New Sip trunks Sr SINO Sino V X600 IPPBX User Manual Voip Technology Co Ltd VOIP Trunks Analog Trunks New SIP IAX Trunk S1pserver Provider Name Hostname IP s1pserver com Usemame YO1p Password F FEFREF Cancel We use the sipserver as our voip service provider here Step 2 Add voip calling rule Go to page Outgoing Calling Rules Restored default Calling Rules Mew Caling Rule Pesa Call FA Bh A i A EE Calling Rule Name D Out_vop Pattern D _00 I Send to Local Destination D Destination Send this call through trunk Use Trunk D Wwoipser stip 2 digits from front and Prepend these digits D before dialing use Failover Trunk fail over Trunk D M Strip D before dialing Cancel El save and Prepend these digits All calls start with 00 will be sent out via our voip service provider Step 3 Add this new calling rule to the dial plan1 All extensions which use dialplanl are able to use the voipbuster service now Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 6 3 Combine the IPPBX with exist traditional PBX Introduce Assume that we already have a traditional PABX in our office and we want to add more pstn lines extensions or use voip solution in the
3. excluding 9011 itself Wildcard causes the matching process to complete as soon as it can unambiguously determine that no other matches are possible For example the extension _NXXXXXX would match normal 7 digit numbers while _1NXXNXXXXX would represent a three digit area code plus phone number proceeded by a one D lt Use Trunk Describe which trunk should be used in this rule D lt Strip Define how many digits should be removed from the dialstring Two samples for calling rule setting 1 Cut the first digit for all dialstring start with 9 and make outgoing call via port1 Calling Rule Name Out_9 Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual Pattern _9 Use Trunk Ports 1 Strip 1 digits from the front In this case if you dial 983018806 in your extension 83018806 will be sent via port1 2 Cut the first digit for all dialstring start with 0 and prepend 86 then dial via voipbuster trunk Calling Rule Name Out_voipbuster Pattern _0 Use Trunk Voipbuster Strip 1 digits from the front And prepend these digits 86 In this case if you dial 075583018806 in your extension 8675583018806 will be sent via voipbuster trunk Click Calling Rules to create dialing regulation Here supposing calling rule as below call directly between extension all outbound call start with 9 FXO line connected to another PBX and dialing out needing 0 firstly for local PSTN call via PSTN line pre
4. that is in case of power fail these ports will connected and normal PSTN line available 2 5 VolP server message like server IP address port account and password 2 6 One PC installed Mozilla Firefox or IE which used to access IP PBX LAN port 192 168 0 100 255 255 255 0 2 SIP lAX or soft phone connected to LAN 3 Hardware Installation 3 1Check List SINOV X600 IP PBX 1pc Straight Ethernet cable 1 pc one universal power adapter 1 pc one CD 1pc user manual 1 pc 3 2 Power on unit all LED flashing till unit boot LED 1 3 5 7 light as red which means port 1 3 5 7 connected to PSTN line 3 3 connect internet cable to WAN port connect LAN cable to LAN port both LED light on front panel 3 4 connect PSTN line to FXO port 1 3 5 7 connect analog phone extension line to FXS ports 2 4 6 8 3 4 if use X600 GSM IPPBX insert your SIM card to ippbx Note on front panel green LED indicating extension line state red LED indicating PSTN line state While extension line connected pick up phone handset dial tone shall get 4 Login For first configuration please connect PC to LAN port of IP PBX and default IP LAN is 192 168 0 100 Set the same range IP address at PC side to make Sure we can access IP PBX Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Internet Protocol TCP IP Properties General You can getlP settings assigned automatically if pour network supports this capability O
5. the extensions 6003 and 6004 Then these four extensions can communicate with each other use the numbers 6001 6002 6003 and 6004 Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual 6 2 Make outbound calls to PSTN There are many kinds of trunking you can use to make outgoing calls It includes Analog FXO trunk GSM Trunk SIP trunk IAX trunk etc 6 2 1 Analog FXO trunking For the IPPBX you can install FXO module and use the FXO trunking to make outgoing call via your local PSTN line The set up is as per below S i a PRO pun Cito eco om OP 1P 1563 MES 1 101 ile erte aim aT F 132 IBE 1 102 PDS 192 168 3 100 ctra on Pike 19193 168 1 101 P194 168 04 Outgoing Call To PSTN Network Btersion 003 Step 1 Create FXO trunk Go to page Trunks gt Add New Analog Trunk Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Channels MiMv 2 37 4 Trunk Hame PSTN Adwanced Options usy Detection D Yes Busy Count 3 Busy Pattern 500 500 Ring Timeout D good Answer on No e Hangup on No w Polarity Switch D Polarity Switch Call Progress D No Progress Zone D us Use Calleri UD Yes Caller ID Start Ring Calleri As Received Pulse Dial No eee ff aibo Flash Timing D 750 Receive Flash Timing 1250 amp Cancel El Add Note The porti and port2 of IPPBX are slotted with FXO modules Alw
6. Country CN China we Time Zone csT3 SSH Iw 6 Cancel FI Save Note you need to reboot the device to make the ip and timezone take effect 5 23 Advance Options Call Detail Records Shows the call details Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual CDR Viewer CDR CSV Call Detail Report inbound cals F Outbound calls W Internal calls F External calls f Show all fields I show system calls 3 Total records Viewing 1 3 Of 3Selected Start time Duration Source Destination Caller ID 1 2007 01 01 00 01 50 0 00 10 075526475332 075526475332 2 2007 01 01 00 01 41 0 00 13 0 3 2007 01 01 00 01 08 0 00 10 075526475332 075526475332 5 24 Advance Options Firmware Update Update the firmware of your device Update Appliance Firmware Download image from a HTTPURL C TFTP Server TFTP Server E sar his File Name HTTP and TFTP update is available for the firmware update D lt TFTP server TFTP server which include the update firmware D lt File Name name of the new firmware please make sure that you are using a md5 firmware for the updating D lt Reset Configs enable this if you want to reset the networking and asterisk configs after upgrade Sr SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 5 25 Advance Options File Editor Note Please make sure you know what the meaning in the files before tryin
7. Manual group and call group can be defined in the user setting page 6 6 2 Call Park The default call park extension is 700 The call park features code can be found in the file etc asterisk features conf Park a call on eye beam Press XFER button then it will shows Enter Number press XFER Enter the default park extension 700 and press the XFER button again The call will be parked to the extension range 701 720 dial 701 720 to get the parked call in another extension 6 7 Cron Cron is the name of program that enables Linux users to execute commands or scripts groups of commands automatically at a specified time date It is normally used for sys admin commands like makewhatis which builds a search database for the man k command or for running a backup script but can be used for anything You can start the cron service for IPPBX by etc init d cron enable etc init d cron start The crontab file locats in etc config More info for how to use cron in linux please search in the internet 6 8 Backup and restore file 1 In the page back up to create new back up 2 You can restore this back up file to your computer 3 to transfer this back up file to another IPxx 1 Put the file in your tftp server 2 Use putty to connect to the IPPBX via SSH Run below commands 3 cd persistent var lib asterisk gui_backups 4 tftp g r YOUR BACKUP FILE YOUR TFTTP IP 5 go to the backup page and select the file to re
8. Note that this panel manages only individual outgoing call rules See the Dial Plans section to associate multiple outgoing calling rules to be used for User outbound dialing Calling Rule Pattern Trunk Failover Trunk international _200 test Hone Selected Edit Mlelete national 30 test Hane Selected Edit HDelete Local 9 test None Selected Edit XIelete Note above calling rules shall be well designed like the turn set as 900 90 9 the last one is most simple Finally Click Dial Plan select the Dial Plan and select the out calling rules that we created Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 5 5 Dial Plans A Dial Plan is a collection of Outgoing Call Rules Dial Plans are assigned to Users to specify the dialing permissions they have For example you might have one Dial Plan for local calling that only permits users of that Dial Plan to dial local numbers via the local outgoing calling rule Another user may be permitted to dial long distance numbers and so would have a Dial Plan that includes both the local and longdistance outgoing calling rules DianPlan Name DiaPlani Include Outgoing Caling Rules y Induce Local Contets W default W parkedealls Y conferences W ringgroups Y voicemenus F queues Y voicemailgroups Y directory O Cancel E sae 5 6 Users This page allow administrator to create extensions for every user Sy SINO Voip Technology Co Ltd
9. Preferences aa Trunks General Preferences Change Password Reboot Advanced Options cp e o AN aa Outgoing Calling Rules 22 Dial Plans Global OutBound CID Operator Extension Ring Timeout 20 aa Users aa Ring Groups aa Call Queues z Extension preferences aa Voice Menus User Extensions 5800 to 6299 aa Incoming Calling Rules as Voicemail Conference Extensions 6300 to 6399 aa Conferencing VoiceMenu Extensions 7000 to 7100 20 Follow Me RingGroup Extensions 6400 to 6499 aa Directory Queue Extensions 6500 to 6599 95 Call Features VoiceMail Group Extensions 6600 to 6699 aa VoiceMail Groups aa Voice Menu Prompts Reset to defaults aa System Info O Cancel E save aa System Recordings nn l letworking aa Backup aa Options Admin Settings Global OutBound CID default outgoing call number for outgoing VolP call This setting will active only while caller ID setting not done in Caller ID number set in extension Caller ID number set for relay line Operator Extension to assign one extension as IP PBX operator Ring Timeout to define ringing duration for extension line Extension preferences to group extension line for different feature such as in above page extensions line number are between 6000 6299 extension line in Voip Technology Co Ltd Sr SINO Sino V X600 IPPBX User Manual conference room are between 6300 6399 and which extension number applied featu
10. code of 0 needed for DDD call via PSTN line pre code of 17951 needed IDD call via VoIP server outbound code of 9 need to remove detail showing as below form Extension to dial Outbound number p remark 9 0086 0755 8380 0086 0755 8380001 IPPBX remove 9 dialing other to SIP server 001 9 0755 8380001 0 17909 0755 8380001 IPPBX remove 9 add 017909 dialing to FXO line LOCAL 9 8380001 0 8380001 IPPBX got 98380001 remove 9 add 0 then send to FXO line Inner 1003 1003 Dialing directly Call Now configure unit as below Firstly create dialing rules for IDD call Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Edit Calling Rule E Calling Rule Name Geemmataonel Pattern _ 900 Send to Local Destination ooo Destination Send this call through trunk Use Trunk test Strip 1 digits from front and Prepend these digits before dialing Use Fail ver Trunk fail over Trunk test 3 Strip digits from front and Prepend these digits before dialing E Cancel F Save That is all dialed number started as 900 will be delete 900 then send to IP relay If IP relay is invalid the number will be sent to PSTN relay Second create DDD calling rules Edit Calling Rule Calling Rule Name ee Pattern A Send to Local Destination E a Destination Send this call through trunk Use Trunk test Strip O 1
11. exist solution We can combine the IPPBX with the exist PABX solution use below structur Internet PAR E 3PSTE PSTN 192 768 1 100 S X Men c002 1P 192 368 1 102 PRS MHI Phy gt He ert SU emt 504 1 142 168 1 103 12 197 165 1 104 Combine the IP04 with exist traditional PBX 1 Connect the FXO port of the PABX to IPPBX s FXS port so the PABX will be one of the IPPBX s FXS extensions and all the extensions under pabx can use all the fxs functions from IPPBX the functions include make calls to the IPPBX s other extensions make calls use the IPPBX voip trunk make PSTN via IPPBX s PSTN trunk 2 Connect the FXS port for the PABX to IPPBX s FXO port So the IPPBX will be one of the PABX extensions and all the extensions under pabx can use all the fxs functions from pabx the functions include make calls to the pabx s other extensions make PSTN via pabx s PSTN trunk 6 4 Intercommunication between two IPXX Introduce This application note shows how to link two IPPBX in different location With this function we can link branches together with IPPBX Same method can be used when connect more than 2 IPPBX in different branches 6 4 1 Link two IPPBXs in the same network Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual The simplest case to link two IPxx together is in the same network We start from this and then try to expand to different network We use IPPBX here same method for other IPXXs
12. products Below is the structure of how to link two IPPBXs in the same LAN AX irunk IP 192 168 1 21 IP 192 108 1317 IP 192 168 130 Extensions 5001 IP 192 168 1 20 Extensions 6001 The method of connecting two IPPBXs in different location is 1 register the IPPBXA as an extension in IPPBXB via IAX2 trunk so the extensions in IPPBXA can make calls to IPPBXB s extensions via this special trunk 2 use the reverse method in IPPBXB to register to IPPBXA In above structure 1 SINOV 100B A registers to IPPBXA IP 192 168 1 21 as an extension 6001 2 SINOV 100B B registers to IPPBXB IP 192 168 1 31 as an extension 5001 3 All the extensions under IPPBXA are in the format 6XXX 4 All the extensions under IPPBXB are in the format 5XXX 5 Extensions under IPPBXA can make calls to extension under IPPBXB use format 5X XX 6 Extensions under IPPBXB can make calls to extension under IPPBXA use format 6XXX 7 The two IPPBX links each other via IAX2 trunk Step 1 Set up a extension 6005 in IPPBXA Extension 6005 Phone number of this extension Name User IPPBXB Password 6005 IAX2 Log on password Caller ID 6005 Caller ID Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Step 2 Set up an IAX trunk in IPPBXB to link to IPPBXA via this User IPPBXB extension In the page Trunks gt Add Voip Trunk EMP ANN a ea le i Hei Sei ESTAS ADS A EA SR EAS A ER A AAA ARTS TN RA A rece
13. Music on Hold Class for this Queue Music on Hold classes can be managed from the Music On Hold panel D lt LeaveWhenEmpty This option controls whether callers already on hold are forced out of a queue that has no agents There are three options Yes Callers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Strict Callers are forced out of a queue with no agents logged in or if all logged in agents are unavailable Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual gt Join Empty This option controls whether callers can join a call queue that has no agents There are three options Yes Callers can join a call queue with no agents or only unavailable agents No Callers cannot join a queue with no agents Strict Callers cannot join a queue with no agents or if all agents are unavailable Queue Options gt lt Timeout How many seconds an Agent s phone will ring before the Queue tries to ring the next Agent gt lt Wrapup Time How many seconds after the completion of a call an Agent will have before the Queue can ring them with a new call The default is 0 which is no delay lt MaxLen How many calls can be queued at once This count does not include calls that have been connected with Agents it only includes calls that have not yet been connected Default is 0 which is no limit When the limit has been reached a caller will hear a busy tone an
14. Sino V X600 IPPBX User Manual General Extension 6000 Name DialPlan E CallerID 6000 OutBound CID I Enable Voicemail for this User D VoiceMail Access PIN code Email Address Technology sp D tax O Analog Station None flash 750 nlash 1250 VoIP Settings MAC Address Line Number a we SIP IAX Password D NAT can Reinvite C DTMF Mode RFC2833 hd insecure no xi Other Options 3 Way Calling DTF in Directory r call Waiting r m r Is Agent O Pickup Group la el amp Cancel E Update General Extension The number you can dial to reach this user Name CallerID name of the user CallerID The CID string when you dial to other internal users Outbound CallerID Specify the public CallerID for outbound calls it is only available when your digital or voip provider support this feature VoiceMail Voicemail Access PIN code The password of your voicemail box Email address The email address for the voicemail to email function Technology SIP enable this option so the extension can be a SIP device IAX2 enable this option so the extension can be an IAX2 device Analog Station If you have analog FXS ports in your IPPBX you can select the port here for your extension flash rxflash flash parameter for the users Codec preference specify the preference codec for the users Voip Setting MAC address used for polycom phone provisioning Line Number use
15. Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Sino V X600 GSM IPPBX User Manual To reduce the risk of fire electric shock and or personal injury please read this manual before using this unit Sr A A a LA SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual Contents Sn 3 Ready for tas tala OR crisis 3 Hardware asta MOR ads 4 A PR II e E A 4 ART UAT a E dane quinh tana sony tadaqanilenesensaapalnbarapabedetedsasusdanverereseerseie 5 Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 1 Forward SINOVOIP shall not be liable for any direct indirect consequential or incidental damages about the use of this equipment manual or any related materials The information in this technical manual is advisory in nature and is subject to change SINOVOIP may make improvements and changes in the products described in this manual without notice Changes will be periodically made to the information in the new editions Efforts have been made to ensure that the contents of this manual are correct Should you find any error SINOVOIP welcomes your comments to improve our communications Please contact SINOVOIP on www SinoVoip com cn Contents of this manual are subject to change without prior notice at the discretion of SinoVoip co Ltd This document has been prepared for the use of employees and customers of SinoVoip co Ltd and may not be reproduced without prior written approval of Sin
16. Technology Co Ltd Sino V X600 IPPBX User Manual General Preferences General Preferences Language Change Password Reboot Advanced Options Global OutBound CID Global OutBound CID Name Operator Extension Ring Timeout 20 Extension preferences User Extensions 6000 o 6299 Conference Extensions 6300 6399 VoiceMenu Extensions 7000 7100 RingGroup Extensions 6400 to 6499 Queue Extensions 6500 py 6599 VoiceMail Group Extensions 6600 6699 Reset to defaults Cancel FI Save Then go to page Dial Plan gt Create New Dialplan to create a default Dial Plan Then go to page Users gt Create New User to create the extensions 6001 CallerID OutBound CID I Enable Voicemail for this User VoiceMail Access PIN code Email Address GD Technology F sp O PO Analog Station None None flash 750 nflash 1250 Codec Preference First udaw Second GSM e w Third None Fourth None Fifth None YoIP Settings MAC Address D Line Number D SIP IAX Password 6001 D NAT O Can Reinvite D D DTMF Mode RFC2833 insecure no Other Options 3 Way Calling Drin Directory T call Waiting Dr err Is Agent D Pickup Group 1 O Cancel El Update Use the same method to add the extensions 6002 6003 and 6004 In our system picture we use softphone x lite to register on 6001 and 6002 Use SINOV 100B IP phone to register on
17. able Disable FollowMe for this user Music On Hold class that the caller would hear while tracking the user DialPlan DialPlan that would be used for dialing the FollowMe numbers By default this X X X would be the same dialplan as that of the user D lt Destinations List of extensions numbers that would be dialed to reach the user during FollowMe Follow Me FollowMe Preferences for Users Playback the incoming status message prior to starting the follow me step s Record the caller s name so it can be announced to the callee on each step Playback the unreachable status message if we ve run out of steps to reach the or the callee has elected not to be Cancel Ml save Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual 5 15 Directory Preferences for Dialing by Name Directory Directory Settings Directory Settings Dialing the Directory Extension would present to the caller a directory of users listed in the sytem telephone directory from which they can search by Fi from the system telephone directory edit the In Directory field of the user Directory Extension 0 Also read the extension number TF Use first name instead of last name i Cancel MI Save Directory Extension Extension to dial for accessing the Name Directory Read Extension number In addition to the name also read the extension number to the x X caller before presenting dialing option
18. ays click Apply Changes in the right top corner when you do some changes Step 2 Create Outgoing Calling Rules Go to page Outgoing Calling Rules Calling Rule Name OUT_PSTN Pattern D _9 I Send to Local Destination Send this call through trunk Use Trunk Strip 1 digits from front and Prepend these digits before dialing I Use Failover Trunk fail over Trunk Strip and Prepend these digits before dialing E Cancel El Save The pattern 9 and strip 1 digits means all calls start with 9 will be cut the first digit and sent out Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual via this rule for example 1f you dial 983018049 the IPPBX will send 83018049 to portl or port2 Step 3 Add New DialPlan Go to page Dial Plans gt Crear New Dial Plans Edit DialPlan X DianPlan Name DialPlani Include Local Contexts M default Y parkedcalls M conferences ringgroups voicemenus M queues voicemailgroups M directory Cancel Y Save Set the DialPlanl to default dial plan so every new extension will use this dialplan in default Then you can use your extensions to dial out via the portl and port2 6 2 2 VoIP trunking Via the voip trunking we can dial call via the voip service to reduce our cost when making international calls Internet Poly n Commeco to PEI A noreste sin EMO por Slit extension ECO 21921621107 A ra bn 151 162 3 100
19. d advance to the next calling rule after attempting to enter the queue lt AutoFill Defining this option causes the Queue when multiple calls are in it at the same time to push them to Agents simultaneously Thus instead of completing one call to an Agent at a time the Queue will complete as many calls simultaneously to the available Agents gt lt AutoPause Enabling this option pauses an agent if they fail to answer a call This means that the agent is still logged into the queue but they will not receive calls from the queue Once paused an agent can unpause by logging into the queue using the regular agent login extension gt lt Report Hold Time Enabling this option causes Asterisk to report to the Agent the hold time of the caller before the caller is connected to the Agent gt lt KeyPress Events If a caller presses a key while waiting in the queue this setting selects which voice menu should process the key press Queues Agent Login Settings Agent Login Extension 0 Agent Callback Login Extension To logout of Agent Login Hangup your phone To Logout of Agent Callback Login Dial the same extension used to login specify your extension and password when prompted and hit when asked for your callback extension This will successfully log you out of all queues you are a part of Save D lt Agent Login Extension Extension to be dialed for the Agents to Login to the Specific Agent Logout S
20. d by call routing features Time Interval Name By day of week Bw S By Days of a Month Date Month w Time Entire Day Start Time End Time Cancel FI Update Name Name of the time Interval By day of week Define the day range by week for time interval By days of a month Define the day range by Month for time interval X X K X Time Entire day Define if the time interval is available for the whole day or only for the specified hours 5 11 Incoming Calling Rules Create modify prioritize and delete incoming call rules for handling Incoming calls based on service provider and or the number called based on Time Intervals Hew Incoming Rule Trunk test Time Interval Pattern E Destination fYoiceMenu welcome i Cancel F Update Trunk Which service provide should use this trunk for its incoming calls Time Interval ranges of time that will be used in this rule Pattern Incoming call pattern X X K X Destination where should the incoming call is routed Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual 5 12 Voicemail General settings for voicemail function General Settings Extension for checking messages 8050 Direct Voicemail Dial 17 Max greeting in seconds 60 Dial 0 for Operator r Message Options Maximum messages per folder M Max message time 1 E Min message time 0 E
21. d for polycom phone provisioning Linekeys used for polycom phone provisioning SIP IAX2 password user password for SIP IAX2 registration NAT enable this when you use the IPPBX in public network and the sip devices are in private network Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Can Reinvite enable this and the IPPBX will try to negotiate the endpoints to route the media string directly not through IPPBX This can reduce the CPU load of the IPPBX and you will get better voice performance because the media string are sent directly from endpoint to endpoint DTMF mode DTMF uses on conversation the RFC2833 is the most common Insecure method of authentication Other Options 3 Way Calling enable disable 3 way calling In directory check this if the user is listed in the directory Call waiting enable disable Call waiting CTI Computer Telephony Integration allows access to 3rd party applications over asterisk Manager Interface Is Agent check this if the user is available in call queue Pick up Group Specify the call pick up group Call Group Specify the call group for the user 5 7 Ring Groups Define the Ringroups to dial more than one extension simultaneously or to ring more than one phone sequentially RingGroup Name Extension for this ring group 6400 Ring Group Members Available Users G Dx Strategy Ring in Order vl Ring Group Options Seconds to ring each m
22. digits from front and Prepend these digits 1795 before dialing C Use FailOver Trunk fail over Trunk D test Strip digits from front and Frepend these digits before dialing That is all start as 90 will be process as DDD call remove 9 and add 17951 dialing via FXO PSTN line Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Last create local calling rules Edit Calling Eule Calling Rule Name Soutside Pattern is T Send to Local Destination E TSN Destination Send this call through trunk Use Trunk test Strip O 1 digits from front and Prepend these digits before dialing l Use Fail ver Trunk fail over Trunk D rest aj Strip digits from front and Prepend these digits before dialing CJ Cancel F Save That is all number start as 9 will be processed as local call remove 9 and dial out via PSTN line After setting you can get the following configure page Hanage Calling Rules de Hew Calling Rule Restore Default Calling Rules Outgoing Calling Rules An outgoing calling rule pairs an extension pattern with a trunk used to dial the pattern This allows different patterns to be dialed through different trunks e g local T digit dials through a PRI but long distance l0 digit dials through a low cost SIP trunk You can optionally set a failover trunk to use when the primary trunk fails
23. e Rooms 8060 Not in use so voicemail Figure configuration start page The left panels is menu navigation middle window showing the state and configure options middle top is message state panel showing present state or configure result In case of help needed move cursor on that button to get instant message window as below Busy Detection busy Detection is used to detect far end hangup or for detecting busy signal Enable to turn this feature on Busy Detection Figure help window There is a button Active Change at up right area to be clicked to carry out all 5 2 Configure HardWare The Configure Hardware page lists the available telephony ports in your system You can configure the hardware to comply with your local telephony environment 5 3 Trunks Trunks are used to make outbound call to the real world There are different trunks we can set here Create PSTN trunks Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Manage Analog Trunks Analog Trunks VOIP Trunks New Analog Trunk Analog Ports Ports 1 2 3 4 12 34 Ea X Delete Now IPPBX has 4 FXO analog PSTN connection Click Trunks get window as below Click New Analog Trunk and select Analog Port 1 3 5 7 in sub option show in the follow picture set all value accordingly then click Save to confirm We have put the IPPBX with 8 FXS or 8FXO ports so there are four analog trunks in th
24. eS PaO esoteric aah ae rare Provider Name To_x6004 Hostname IP 192 168 1 21 Username 6005 Password 6005 Codecs First ulew Second adaw Third GSM Fourth Fifth CallerIp FrombDomaln FromUser Insecure nov Enable Remote MWI 8 Cancel Le Add Step 3 Set Calling Rule in IPPBXB all calls start with 6 will be sent to IPPBXA In the page Outgoing Calling Rules gt Add New Calling Rule Calling Rule Name Out_X600A Pattern WD 6 Send to Local Destination D a Send this call through trunk Use Trunk To_1P044 vw stripD 0 digits from front and Prepend these digits D before dialing Use FailOver Trunk D fail over Trunk To_IPO4A M Strip and Prepend these digits before dialing Cancel M Save Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual Step 4 Add this new calling rule Out IPPBXA to the exist dial plan In the page DialPlan gt Edit DialPlan1 DianPlan Name DialPlani Include Outgoing Calling Rules f OUT_PSTN Out voip M Out_IPO4A Include Local Contexts M default M parkedcalls M conferences M ringgroups M voicemenus M queues M voicemailgroups M directory Cancel M Save Active the change and apply the test 1 Register an IP phone SINOV 100BB to IPPBXB with 5001 extension 2 Register an IP phone SINOV 100B to IPPBXA with 6001 extension 3 Use 5001 to dial 6001 And you can see 6001 is ringing and
25. ember 99 If not answered Goto Hangup Y Q Cancel fl Save Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 5 8 Call queues Call queues allow calls to be sequenced to one or more agents Extension 6500 Name Strategy Ring Al i Music On Hold default D LeaveWhenEmpty No JoinEmpty Yes El Queue Options TimeOut 15 D Wrapup Time 15 Max Len O M Auto Fill Auto Pause M Report Hold Time KeyPress Events None 4 Agents You do not have any users defined as agents click here to manage users E Cancel Update D lt Extension This option defines the numbered extension that may be dialed to reach this Queue D lt Name This option defines a name for this Queue i e Sales Name is a label to help you see this queue in the queue list D lt Strategy This option sets the Ringing Strategy for this Queue The options are RingAll Ring All available Agents simultaneously until one answers RoundRobin Take turns ringing each available Agent LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory RoundRobin with Memory Remembers where it left off in the last ring pass D lt Agents This selection shows all Users defined as Agents in their User conf Checking a User here makes them a member of the current Queue lt Music On Hold Select the
26. enu gt create a new voicemenu add two steps stepl Answer step2 DISA Password xxxxx DIALPLAN 2 in the incoming rule point your analog trunk to the DISA voice menu Test process 1 make incoming call to your analog port 2 you will hear the dial tone and then press the password followed by 3 you will hear dialtone again then press the number followed by to dial the number you wish to dial
27. g to modify these files Config Files Config Files adsi cont lagents conf apolyzap cont asterisk cont cdr comP os conf cdr_manager comf codecs cont ldnsmgr conf ldundi conf lenum conf E extconfig cont extensions conf features conf followme conf guipreferences conf http conf iax conf llaxprow conf indications conf imanager conf meetme cont as conf musicanhold conf networking conf privacy conf providers cont queues conf logger conf New File Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 6 Application Setting 6 1 Make free internal calls Making internal calls are the base requirement for a telephony system Below are the settings for this usage It is base on IPPBX but setting is the same in other IPXX products System Setup X live eepal AEX A BOGS P92 155 1 101 192 163 1 104 errema hi 1 19 168 t a aimma or BOS IF 1 S27 UAM IOJ Internal calls in the same office At the beginning we need to add some extensions to make internal calls Each extension acts as an internal number There are three types of extensions we can add SIP IAX2 and ZAP Before set up the extensions we need to go to the Options gt General Preferences to set the user extensions range The default user extensions range is from 6000 6299 The extension 6000 is used for auto attendant so don t register on this extension Sy SINO Voip
28. is setting page Create VoIP trunk VoIP trunks SIP amp IAX2 are also available in the IPXX Analog Truriks VOIP Trunks New SIP IAX Trunk Create New SIP IAX trunk Type SP w Provider Name voip Hostname IP sinovoop com cn Username 8888 Password 123456 Q Cancel El Add Type to chose SIP or IAX based IP server or upper PBX Provider Name IP relay name Hostname IP server DNS or IP address Username account name Password account password Click Save to exit More info about how to set up the trunks please refer the application notes Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 5 4 Outgoing Calling Rules Outgoing Calling Rules defines the calling permission sand the routing rules when making calls Calling Rule Name Pattern D T Send to Local Destination Destination Send this call through trunk StripD digits from front and Prepend these digits before dialing l Use FailOver Trunk fail over Trunk ml Strip and Frepend these digits before dialing Cancel El Save gt lt Calling Rule Name The name of your calling rule gt lt Pattern Describe what numbers should use this rule X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any Digit in the brackets in this example 1 2 3 4 5 6 7 8 9 Wildcard matches anything remaining i e _9011 Matches anything starting with 9011
29. n your network 1 Router can forward those STP 25 192 168 1 8 C requests to computers equi to handle the requests ff fo DNS 53 OO 53 192 158 1 0 E ae TESE ME por s number 20 HTTP in ba E Es oo Te A forwarded to IP Address RES m 192 168 12 then al HTTP y 2 i co ERUF rt requests from outside uters nnper 0 13 192168140 CI be forwarded to 192 163 4 3 j ls recommended thal HTTP 0 0 80 19218811199 F computer use static P address popa 110 O 110 mesi 0 C e P AN ou ray tree thie function fh NNTP 118 mL 113 192 168 1 0 Ol establish a Web server or Fl sever via an P Gateway SNMP 181 Oo 161 192 188 1 0 O this format Windows XP ca used to configure thes throug h5 2020 O 22 192 166 1 296 UPnP communication Be sure l that you enter a vald F httpl 8030 80 192 168 1129 w Address You may need to Pa cata tat o pa establish a slaho P address ht tp2 8090 80 192 166 1209 4 wih your ISP in order to propery rua an internet 3 Foc added secu Ry 4569 192 168 1 21 TAK 4569 O 4569 1921681121 a More Step 2 Set up the service provider and calling rule in IPPBXB to make it register to IPPBXA This method is almost the same as above EXCEPT you need to use the 202 8 16 98 as the service provider instead of 192 168 1 21 Step 3 Use the same method do port forwarding in routerB for IPPBXB Your public address from network provider maybe a dynamic ip
30. nce users can lock and unlock the conference and can kick the most recent conference participant Marked users are special users whose entrance and exit if the Wait for Marked user or Close conference when last marked user exits can either begin or end the conference altogether gt lt Pin Code set an optional pin code Ex 1234 that must be entered in order to access the Conference Bridge gt Administrator PIN Code Defining this option sets a PIN for Conference Administrators gt lt Play Hold Music for First Caller Checking this option causes Asterisk to play Hold Music to the first user in a conference until another user has joined the same conference lt Enable Caller Menu Checking this option allows a user to access the Conference Bridge menu by pressing the Asterisk key on their dialpad Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual gt lt Announce Callers Checking this option announces to all Bridge participants the joining of any other participants D lt Quiet Mode Do not play enter leave sounds D lt Wait for Marked User Prevent conference participants from hearing each other until the marked user has joined 5 14 Follow Me FollowNle Preferences for Users FollowMe Options status Enabled Disabled j 0 Not Configured Music On Hold Class L ka DialPlan DiaPlant v Destinations 0 Add FollowMe Number O Cancel M Save Status En
31. oVoip co Ltd SINOV X600 GSM IPPBX Hereinafter referred to IP PBX is based on Asterisk system supplying 1 8 FXO GSM or any combination of FXO GSM Here introducing basic of operation based on 1FXO GSM version This article is the user manual for the SinoV X600 series products It also includes the application notes for how to use SinoVoip products to build a telephony system for small office Through this article we hope that users can build the IP telephony system via SinoV X600 series products The IP X600 series PBXs include 1 8 FXO GSM model so far since they have almost the same software and structure so we will use 8 Port IPPBX as thedemo unit on this article Same method is available to the SinoV X600 series products 2 Ready for Installation Before configuration and operation the administrator of PBX needs to check and confirm the follow items in advance 2 1 Confirm IP address of IP PBX to be static or DHCP strongly suggest as static one for static both IP address for WAN port and LAN port need to be assigned Meanwhile message of gateway and DNS server should be collected 2 2 Define number length of extension line extension number group and which extension line connected to analog phone 2 3 How many PSTN lines to connect to PBX and how extensions to dialing out like Sy z N SINO Co Ltd SinoV X600 IPPBX User Manual directly or with pre digit number 9 O or other 2 4 Which ports supporting lifelive function
32. playing Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual gt lt Say Message Duration in minutes If this option is set the duration of the message in mintues will be played back before the voicemail message begins playing gt lt Allow callers to Review Checking this option allows the caller to review their message before it is submitted as a new voicemail message gt lt Play Envelope Turn on off playing introductions about each message when accessing them from the voicemail application Voicemail to Email with this function configured when there is a new voicemail for users the IPPBX will automatically send the voicemail to the user s email address set inthe user sprofile 5 13 Conferencing MeetMe conference bridging allows quick ad hoc conferences with or without security Conference Bria ota sae Extension 6300 Marked Admin user Extension Password Options Pin Code i Admin PinCode i Conference Room Options Play hold music for first caller 7 Close conference when last marked user exits M Enable caller menu M Announce callers TO Quiet Mode M wait for marked user Cancel Update gt lt Extension This is the number dialed to reach this Conference Bridge gt Marked Admin user Extension If the conference bridge is to have marked users or admin users then those users should enter the conference bridge using a separate extension Admin confere
33. res as Voice Menu Ringing Group Queue line Voice Mail Change Password to changing the Admin password Reboot Advanced Options N AA a General Preferences Change Password Enter New Password Retype New Password Reboot to reboot unit or set unit to factory configuration Reboot a Change Password General Preferences Reboot Appliance Warning Rebooting the appliance will terminate all active calls Reboot Now Factory Default 5 21 Advance Options In the Options Panel choose Advanced Options gt show Advanced Options then the advanced options will be showed in the left menu Reboot Change Password General Preferences Advanced Options Show Advanced Options it show as blow Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual The advances options include Call Detail Records Active Channels Bulk Add File Editor Asterisk CLI AX Settings SIP Settings Network Settings NW KW WWW K K Firmware update 5 22 Advance Options Network Setting As mentioned in above initially we set IP PBX as static address now set IP address as desired save and go to reboot menu to reboot unit WAN Setting DHCP Host Name pbxer Domain pbxer cam IP Address 192 168 1 100 Subnet mask 255 255 255 0 Gateway 192 168 0 1 DNS 202 96 134 133 NTP poolntp orag LAN IF Address 192 168 0 100 Subnet mask 255 255 255 0
34. s DJ Use first Name instead of Last Name Allow the caller to enter the first name of a user in the directory instead of using the last name 5 16 Voicemail Group Hew Vog VoiceMail Group s Extension 6600 Label User MailBoxes gon E Cancel Save 5 17 Voice Menu Prompts Record or Upload custom VoiceMenu prompts Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual Record a New Voice Menu Prompt File Name d dial this User Extension to record a new voice prompt Cancel Record or click on the Upload a Volce Menu prompt button to upload a custom voice menu 5 18 BackUp Backup or Restore the configure files Manage Configuration Backups Create New Backup List of Previous Configuration Backups 1 backup_2010nov09_193039 Nov 09 2010 Restore Previous Conta x Delete Note Restored the backup won t take effect on the network setting You need to modify the network setting in the GUI and save reboot 5 19 Active Channels Displays current Active Channels on the PBX with the options to Hangup or Transfer Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual Monitor active calls Refresh Now efes o Active Channels 0 Refreshing Active Channels in 1 Seconds No Channels Open 5 20 Options Click button Option on left panel to enter basic configure page as below K PBXer aa System Status General
35. store 6 Reboot the device 6 9 Call queue agent Login and Logout There are two kinds of login and logout for the agent First you need to enable the is agent in users page for the extensions Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual 1 Agent Log in use your extension to dial Agent Log in extension and enter the username and password to log in you need to keep the line on for log in if you hang up the extension It will log out 1 Agent Call Back Log in use your extension to dial Agent Call Back extension and enter the username and password and new agent extension to log in you don t need to keep the line on When there is a call in the call queue it will ring your extension To log out use your extension to dial Agent Call Back extension and enter the username and password and 6 10 DISA DISA this application allows you to make calls from outside the PBX as if you are inside it Purpose and usage With this application you can allow calls from outside your PBX to be interpreted as if they are inside the PBX The principle is the following somebody from outside the PBX system place a call to one of our numbers The caller will hear a continuous signal He she has to enter a password followed by the pound key If the password is correct then the caller will hear again a signal which this time is coming from inside the PBX system Below is the process to use DISA in IPOX 1 in the voicem
36. thenwise pou need to ask pour network administrator for the appropriate IP settings 50 Obtain an IFP address automatically Use the following IF address IP address 192 168 0 5 Subnet mask ERE 255 255 0 Default gateway E Obiain OAS server address automatically Use the following DNS server addresses Preferred ONS server Alternate ONS server Figure PC IP address setting 5 Basic configure 5 1 System Status While finished set in PC in IE or Firefox input IP PBX address as http 192 168 0 100 and got window as below H PBXer oo Please login PBXer Configuration Engine Paseword Login The default username and password both are admin login and got below configure page When you have entered the IPPBX setting page the system status will be showed and you can see the system status as below Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User Manual PBXer System Status aa System Status Please click on a panel to manage related features Holaa Sis a Uptime 20 17 12 up 12 17 load average 0 00 0 00 0 00 Trunks Status Trunk Type Username Port Hostnamef IP test Analog ao I Sh leh 1 oo Trunks Agents oo Outgoing Calling Rules v Login Login Login a 6005 6006 6007 aa Ring Groups Login Login Login oo Call Queues PA a oo Yoice Menus 6009 a Login Login aa Incoming Calling Rules Conferenc
37. which will be changed periodically To overcome the problem of dynamic ip you may need to use the DDNS service for more info please google the internet 65 Voicemail to Email Configure example The IPPBX will send a notify Email to your mail box when you have set up the Voicemail to Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual Email function 1 Set up the preference 2 Configure your SMTP server If your SSMTP server needs Authentication you need to put your username and password in the file ssmtp conf via SSH access as below etc ssmtp ssmtp conf root sinovoipOsinovoip com cn mailbox account mailhub mail sinovoip com cn smtp server rewriteDomain sinovoip com cn hostname sinovoipOsiniovoip com cn AuthUser sinovoip sinovoip com cn mailbox account AuthPass xxxxxxx mailbox password AuthMethod LOGIN FromLineOverride YES 3 Enable the voicemail for users and put the corresponding Email Address General Extension 6001 Name Alice 0 DialPlan Caller1D 60010 OutBound CID 0 Y Enable Voicemail for this User VoiceMail Access PIN code 6001 Email Address Alice atom com cr 7 6 6 Call Features 6 6 1 Call Pick Up The default feature code to pick up a call is 8 If there is an incoming call for a user in the call group 2 then the users in the pickup group 2 is able to pick up this call by dialing 8 The pickup Sy SINO Voip Technology Co Ltd SinoV X600 IPPBX User
38. y SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual Queue This is an extension that all the Agents can Call to Login to their specified Queues bh Agent Callback Login Extension Extension to be dialed for the Agents to Login to the Queues they are apart of Same as Agent Login Extension except you do not have to remain on the line 5 9 Voice Menu IVR Menus allow for more efficient routing of calls from incoming callers Also known as IVR Interactive Voice Response menus or Digital Receptionist Advanced Edit Extension 7000 TO Allow Dialing Other Extensions Actions Add new Step E Select an Option w E O Allow KeyPress Events Cancel F Save Name Name of this Voice Menu x X Extension If you want this Voicemenu to be accessible by dialing an extension then enter that extension number gt lt Dial other Extensions Is the caller allowed to dial extensions other than the ones explicitly defined Actions A sequence of actions performed when a call enters the menu Add a new step Add additional steps performed during the menu X X X Keypress Events Allow key press events will cause the system to listen for DTMF input from the caller and define the actions that occur when a user presses the corresponding digit Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual 5 10 Time Intervals Time Intervals are defined ranges of time that will be use
39. you can pick up the calls Above is the way to router IPPBXB s call to IPPBXA the method to link IPPBXA to IPPBXB is the same as above 6 4 2 Link two IPPBXs in different location The generally environment for two IPPBX in different location is two IPPBX are both behind router and using the private IP Since the IPPBX doesn t have the public IP we need to do port forwarding in the router and make IPPBX is reachable to others IAX trunk gt WAN IP 202 8 16 98 o WAN I 1155 30 54 Office A F Office B Per IP 192 168 1 21 iP 192 168 1 31 IP 192 168 1 30 Extensions 5001 IF 1392 1694 1 20 Extensions 6001 Sy SINO Voip Technology Co Ltd Sino V X600 IPPBX User Manual Step 1 Set port forwarding in the router for IPPBXA The IPPBXA is behind the router to register to IPPBXA via the internet you need to forward the AX2 port in your router so all the packets received on the router WAN port 202 8 16 98 4569 will be forwarded to the IPPBXA 192 168 1 21 4569 Below is the setting page in a linksys router Applications amp Gaming Setup Appa Bart Range Few arcing Pot Tnpgenna UPnP Forwarding HF Administration Status UPnP Forwarding Application ExtPort TCP UDP brit Port IP Address Enabled UPN Forwarding can be L a OE to set up public services on FTP zt Oo Hi 132 168 1 0 HN your network When users i the Internet make certain Tenet 3 23 12 158 110 EJ requests o
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