USER INSTRUCTIONS THE DREAM™ SERIES
Contents
1. e SS From responsible sources ESC FSC C0681222. hearing aid is not in use keep it in its case in a dry location out of reach of children and pets Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and battery changes while holding the hearing aid above a soft surface Do not wear your hearing aid while in the shower or swim ming or when using a hair dryer perfume hair and body sprays or gels such as suntanning lotions or creams 29 WARNINGS Z Naa Hearing aids and batteries can be dangerous if swallowed or used improperly Swallowing or improper use can result in severe injury or even fatalities In case of ingestion contact a physician immediately Keep hearing aids and their parts accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it Clean and inspect your hearing aid after use to check that it is intact If the hearing aid or the ear set breaks
3. RMATION FCC ID TTY DMCB IC 5676B DMCB Federal Communications Commission Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televi sion reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE This equ
4. WIDEX DREAM USER INSTRUCTIONS THE DREAM SERIES D m CB model Behind the ear YOUR WIDEX HEARING AID To be filled out by the hearing care professional DREAM440 DREAM330 DREAM220 DREAM110 Programs Master Audi bility Extender Music Audi bility Extender TV Audi bility Extender Comfort Aud ibility Extender Reverse focus Aud ibility Extender Phone Aud ibility Extender Zen Aud ibility Extender Master Zen Aud ibility Extender Master Reverse focus Aud ibility Extender Master Phone Aud ibility Extender Zen Aud ibility Extender Date Your hearing care professional CONTENTS THE HEARING AID 4 Acoustic indicators 7 The b tter Vues han Sov dent Res ie oyna 8 Inserting the battery 8 Removing the battery 10 Battery drawer without a nail grip 11 Low battery indication 12 Turning the hearing aid on and off 13 Right left identification 14 Positioning the hearing aid 15 Rem
5. aster Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Phone For listening to the telephone Zen Generates different kinds of tones or noise Compound The Master program in one ear and Zen programs Reverse focus or Phone in the other Zen Special Zen program with up to three different Zen styles Your hearing aid has a function called the Audibility Extender This feature makes high frequency sounds audible and can be set to operate for one or more or all available programs If your needs change over time the combination of listening programs can be altered Zen program Your hearing aid may be provided with a unique optional listening program called Zen It makes musical tones and sometimes a rushing noise in the background The Zen program may be used alone without amplification in quiet when you are not required to hear surrounding sounds Or it may be used with amplification so both the surrounding sounds and the generated sounds fractal tones and noise are heard together A CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations A CAUTION If you perceive a decrease in loudness tolerance of sounds speech not as clear or
6. hrony The hearing a The DEX is used a Move the DEX closer aids do not beyond the trans to the hearing aids respond with a correspond ing change in volume or program to the DEX mission range b Strong electro magnetic interfer ence in the vicin ity c The DEX and the hearing aids are not matched b Move away from known source of EM interference c Check with hearing care professional to make sure DEX is matched with the hearing aids 27 Problem Possible cause Solution You hear interrupted speech on and off from the hearing aids or no speech muted from the transmit ting ear a The battery in one of the hearing aids has expired b Strong electro magnetic interfer ence in the vicin ity a Replace battery in one or both hearing aids b Move away from known sources of interference Note This information covers only the hearing aid See the Ear sets for Widex BTE hearing aids user manual for information specific to your ear set If the problems persist contact your hearing care pro fessional for assistance 28 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid A CAUTION Turn off your hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days When the
7. ich the product can be safely exposed Temperature limits The highest and lowest temperatures to which the prod uct can be safely exposed Consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product Caution Warning Text marked with a caution warning symbol must be read before using the product gt nnan WEEE mark Not for general waste When the product is to be discarded it must be sent to a designated collection point for recycling and recovery 45 Symbol Title Description CE CE mark The product is in conformity with the requirements set out in European CE marking directives Alert The product is identified by R amp TTE Directive 1999 5 EC as an equipment Class 2 product with some restrictions on use in some CE member states C Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial num ber Serial numbers may not always be preceded by sN 46 47 WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com Manual no C 9 514 220 001 03 0459 9514220 001002
8. ing any change you make will affect both hearing aids Zen This program is accessed via a long press more than 1 second on the remote control program key A short press then allows you to cycle through the available Zen styles You can exit Zen by pressing and holding the program key for more than 1 second 22 Using a telephone When using a telephone we recommend that you hold the telephone against your head at an angle above your ear rather than directly against the ear If the sound is not optimal try moving the telephone earpiece to a slightly different position 23 CLEANING The following cleaning accessories are available for the hearing aid and ear set For cleaning the ear set see the user manual Ear sets for Widex BTE hearing aids 1 Cloth 2 Wax removing tool 3 Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories Selection depends on ear set type 24 The hearing aid Clean the hearing aid with the soft cloth after use If the microphone openings are still blocked contact your hearing care professional Z Nuus Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction The microphone openings Clean the microphone openings by passing the wax removing tool straight through the openings If you feel resistance withdraw the tool and try again Use o
9. ing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably It is a good idea to ask your physician to clean your ears a couple of times a year 35 Adapting to your hearing aids Congratulations for taking the first steps toward re storing your communication skills with the purchase of state of the art hearing aids from Widex Because many of the sounds you may now hear have not been fully audible without hearing aids we urge you to take a few minutes to perform the following sim ple activities in the order listed Do these first in quiet settings then try them in noisier surroundings Activity 1 First listen to a friend or relative speak to you with your eyes closed and your hearing aids off Now put your hearing aids on and continue to listen Notice the difference The purpose of this activity is not to hear every word but just to recognize the difference in amplified speech from a familiar source Activity 2 Listen to your friend or relative speak to you with your hearing aids on but with your eyes closed Now continue to listen with your eyes open The goal is to demonstrate how helpful it is to receive informa
10. ipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Widex could void the user s authority to operate the equipment 38 Industry Canada Statement D claration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropi cally radiated power e i r p is not more than that necessary for successful communication This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Conform ment la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour l metteur par Industrie Canada Dans le but de r duire les risques de brouillage radio lectrique l intention des autres utilisateurs il faut choisir le type d ante
11. ive tab Once the tab has been removed the battery will start functioning after a few seconds A CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the hearing aid to malfunction Use the nail grip to gently swing the battery drawer open Do not press the drawer beyond the open posi tion Place the battery in the drawer as illustrated so that the plus sign on the battery is facing towards you when you hold the hearing aid as shown You can use the bat tery magnet provided to steer the battery into place If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table Removing the battery 1 Open the battery drawer as previously described Place the hearing aid on the provided cloth on a clean plane surface and turn it as illustrated 2 Supporting the drawer with your finger use the battery magnet provided to push the battery out of the battery drawer from the minus side Battery drawer without a nail grip The hearing aid may be provided with a battery drawer without a nail grip which means that you need a tool to open the battery drawer This type of drawer can be a good choice if the hearing aid is worn by a child A special tool for opening the drawer will be included with this drawer The battery drawer is opened as illus
12. nly the wax removing tool provided When the hearing aid is not in use keep it in a warm dry place with the battery drawer open to ventilate the hearing aid and allow it to dry 25 ACCESSORIES A variety of assistive listening devices are available for your hearing aid RC DEX remote control TV DEX for listening to TV and audio M DEX for mobile phone applications and remote control PHONE DEX for easy landline use FM DEX the FM DEX is a high quality streaming device designed specifically for Widex hearing aids Available in some countries only For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional 26 IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing The hearing aid is Make sure the battery aid is com not turned on drawer is closed letely silent p i The battery does not Insert a new battery in work the battery drawer The hearing Your ear is blocked Contact your ENT aid volume is not powerful by earwax doctor physician Your hearing may Contact your hearing enough have changed care professional The hearing Your ear is blocked Contact your ENT aid whistles by earwax doctor physician continuously Your two The connection Turn the hearing aids hearing aids between the hearing off and on again are not aids is lost working in sync
13. nne et son gain de sorte que la puissance isotrope rayonn e quivalente p ir e ne d passe pas l intensit n cessaire l tablissement d une communication satisfaisante Le pr sent appareil est conforme aux CNR d Industrie Canada appli cables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compro mettre le fonctionnement 39 0459 Hereby Widex A S declares that this D m CB is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www widex com doc N26346 40 Electrical and electronic equipment EEE contains materials components and sub stances that can be hazardous and present a risk to human health and the environment when waste electrical and electronic equip ment WEEE is not handled correctly Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste elec trical and electronic equipment or given to your hear ing care professional for safe disposal Proper disposal helps to protect human health and the e
14. ntion and contact your hearing care professional for advice on how to disinfect the various hear ing aid parts Do not under any circumstances use alcohol chlorine or similar substances for this purpose Regular use of a de humidifier is recommended to help avoid malfunction of the hearing aid Do not use Widex hearing aids in mines or other areas with explosive gases Do not wear your hearing aid during radiation X rays MRIs CT or other medical treatments and scans The emissions from these procedures as well as from other types of radiation such as that in a microwave oven can damage your hearing aid and the hearing aid can become very hot Radiation from for example room surveillance equipment burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible interference 32 r Interference with active Implants In order to show caution we advise to follow the guidelines recommended by manufacturers of defibrillators and pace makers regarding use of mobile phones If you wear an active implantable device keep the Wireless Hearing Aids and Hearing Aid Accessories such as wireless remote controls or communicators at least 15 cm away from the implant If you experience any interference do not use the hearing aids and contact the manufacturer of the implant Please note that interference can also be caused by power lines electrostatic discharge airport metal detect
15. nvironment 41 ADDITIONAL PROGRAM FORMS Programs available in your hearing aid Program 1 Program 2 Program 3 Program 4 Program 5 Special program 42 Programs available in your hearing aid Program 1 Program 2 Program 3 Program 4 Program 5 Special program 45 SYMBOLS Symbols commonly used by Widex A S in medical device labelling labels IFU etc Title Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol If ap propriate the date of manufacture may also be stated Date of manufacture The date when the product was manufactured Use by date The date after which the product is not to be used Batch code The product s batch code lot or batch identification Catalogue number The product s catalogue item number eF JRL Serial number The product s serial number Wwe Keep away from sunlight The product must be protected from light sources and or The product must be kept away from heat 44 Title Description Keep dry The product must be protected from moisture and or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed Upper limit of temperature The highest temperature to wh
16. ol please also refer to the user instructions for this os If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care profes sional To mute the hearing aid with a remote control Keep pressing the volume down key on the remote control after the long beep tone has sounded and until it stops Pressing one of the volume keys briefly will bring back the sound NOTE Your hearing aid can be set to gradually increase the amplification provided to allow you to acclimatize yourself to the sound through the hearing aid There fore you may notice an increase in level after a period of time Lost partner alarm Note Only applicable if this feature is available and hasbeen activated by your hearing care professional If one of your hearing aids falls off your ear and or the battery is exhausted a tone signal and a spoken mes sage will sound two times in the other hearing aid and a diode will flash on both hearing aids When the lost hearing aid is repositioned and or the battery is exchanged the diodes stop flashing Programs By default your hearing aid has one program However with a remote control a number of additional programs plus the special Zen program called Zen can be made available Please also refer to the user instructions for your remote control M
17. ors etc If you have an active brain implant please contact the manu facturer of the implant for risk evaluation If you have an implantable device we advise to keep magnets at least 15 cm away from the implant can be specified as Autophone magnet hearing instrument case magnet in a tool etc 33 A CAUTION e Your hearing aid has been tested for interference according to international standards Nevertheless it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems room surveillance equipment and mobile phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibil ity standards the possibility cannot be excluded that it may cause interference with other equipment such as medical devices Never try to open or repair the hearing aid yourself 34 ADVICE NOTE e The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions However the hearing aid can help you to make the best possible use of your remaining hearing ability You should also bear in mind that it can take time to get used to a new hearing aid and new sounds In most cases using the hearing aid infrequently will not permit you to gain full benefit from it The use of a hearing aid is only part of hear
18. oving the hearing aid 16 Volume aqjustment 17 Lost partner alarm ia sas cere usu A pusa 18 Programs 19 Switching between the listening programs 22 ZOPE nant Uo detre RIM le 22 Using a telephone 23 CLEANING nice abe esa uapa dans 24 The hearingaid 25 The microphone openings 25 ACCESSORIES zail sn l senses ined a See are 26 IN CASE OF MALFUNCTION 27 CARING FOR YOUR HEARING AID 29 WARNINGS 30 ADVICE Sse ys akun Sikes BAe AN EE 35 Adapting to your hearing aids 36 REGULATORY INFORMATION 38 ADDITIONAL PROGRAM FORMS 42 SYMBOLS a s su achalakunata u tes 44 THE HEARING AID The illustration below shows the hearing aid without an ear set The choice of ear set solution depends on your specific needs Please refer to the separate ear set user manual 1 Microphone openings 2 On off function 3 Nail grip 4 LED amp Right Left identification Ifyou need help to identify the serial number usually six or seven digits on the product please contact your hearing care profes sional NOTE In addition to these user instruction
19. piece in the ear canal while holding the lower part of the tube It may help to pull the outer ear backwards and upwards with the opposite hand Place the hearing aid behind the ear so that the hearing aid and tube rest comfortably on the ear close to your head x The illustrations show an open ear tip For further infor mation on ear tip earmould types anchors and proce dures see the separate ear set user manual provided If the ear set does not fit or sit properly causing dis comfort irritation redness or the like contact your hearing care professional Removing the hearing aid Remove the hearing aid from its position behind the ear Carefully pull the earpiece out of the ear canal while holding the lower part of the tube If the earpiece is provided with an extraction cord take hold of this and carefully pull the ear tip out of the ear canal Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment If you have a remote control you can also adjust the volume manually or mute your hearing aid Any adjust ment of the volume setting will be cancelled when your hearing aid is turned off or when you change program Depending on hearing aid features and setting any change you make will affect both hearing aids To alter the increments in which the volume is increased or decreased consult your hearing care professional If you have a remote contr
20. s a separate user manual is provided describing the various ear set solutions available for your hearing aid Ear sets for Widex BTE hearing aids AN WARNING This booklet and the manual Ear sets for Widex BTE hearing aids contain important information and instructions Read these booklets carefully before you start using the hearing aid NOTE Your hearing aid ear set and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be provided with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet Indications for use The devices are indicated for individuals with a range of hearing loss severity from slight 16 dB HL to 25 dB HL to moderately severe 85 dB HL and all hearing loss configurations They are to be programmed by licensed hearing care professionals audiologists hearing aid specialists oto laryngologists who are trained in hearing re habilita tion Description of device Your hearing aid is used with an ear set which consists of a tube and an ear tip or earmould The hearing aid uses a proprietary wireless technology the WidexLink to enable communication between
21. the left and the right hearing aids as well as between the hearing aids and the DEX accessories Your hearing aid may be provided with a listening program called Zen It makes musical tones and some times a rushing noise in the background These sounds are shaped according to your hearing loss Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions The signal may be a spoken message or tones The signal can also be deactivated Functions Default Other settings settings Adjusting volume via remote control Tone Off Confirming RC program key use Clicking Off sound Changing program via remote control Message Tones off Starting up the hearing aid Message Tone off Warning about low battery Message 4 tones off Warning about lost partner Off Message Service reminder Off Message Note Warning about lost partner can only be made available in DREAM440 The battery We recommend zinc air batteries Use a size 10 battery for the hearing aid To obtain replacement batteries please consult your hearing care professional It is important to take note of the expiry date and the recommendations on the battery pack regarding disposal of used batteries Otherwise there is a risk that the battery life may be reduced t Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhe s
22. tion from your eyes to supplement your ears Activity 3 Purchase two copies of today s newspaper Ask a friend or relative to read a story aloud while you read along with the same story Alternatively read it aloud and listen to your own voice It is also helpful to watch captioned TV 36 We hear in our brain not in our ears It will take your brain some time to fully adapt to the new sounds you are hearing It is not unusual for example to hear certain sounds such as your own footsteps or a newspaper rustling or the refrigerator humming that people with normal hearing take for granted and thus don t consciously process Be patient and allow yourself a few weeks to adapt Your brain will learn to ignore them if they are not important Of course if sounds are too loud or uncomfortable for you contact your hearing care professional Conversational speech has many redundant cues Worrying about a word you may have missed will likely lead to additional missed words Focus on the essence of the conversation It may help to ask someone you are comfortable with to subtly alert you about the overall topic when listening in groups Before going to a restaurant call ahead and request a seat away from the kitchen or bar area Remember that in noisy places even normal hearing people may struggle to hear For more activities training materials and helpful com munication hints please go to www widex com 37 REGULATORY INFO
23. trated Low battery indication An acoustic indicator will sound when the battery is nearly exhausted unless this function has been disabled see page 7 We recommend that you always have a spare battery with you File Never leave an exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid A Your hearing aid may stop functioning for instance if the battery is exhausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on off switch N Close the battery drawer to turn on the hearing aid An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled 0 Openthe battery drawer completely to turn off the hearing aid Note Another way to verify that the hearing aid is turned on is to cup it in your hand If it is on it will whistle Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days Right left identification If you wear hearing aids on both ears the hearing aids can be provided with coloured marks red mark right and blue mark left The arrow shows the position of the identification mark Positioning the hearing aid Insert the ear
24. while in the ear canal contact your hearing care professional immediately Do not try to remove the parts yourself 30 Risk of explosion if battery is replaced by an incorrect type or recharged Dispose of used batteries according to the instructions Never allow others to wear your hearing aid as this could cause permanent damage to their hearing When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning signals The hearing aid is made of modern non allergenic materials Nonetheless in rare cases skin irritation may occur If you notice skin irritation in or around your ear or ear canal contact your hearing care professional 31 P Please note that when using any type of hearing aid you must allow regular ventilation of the ear If the ear is not adequately ventilated there may be a slightly increased risk of infection or disease in the ear canal We therefore recommend that you remove the hearing aid and ear set from your ear when you go to bed to allow the ear canal to be ventilated If possible you should also remove your hearing aid and ear set during the day if there are any periods when you do not need them Make sure that you clean and inspect your hearing aid and ear set as required If an ear infection or disease occurs you should seek medical atte
25. worsening tinnitus contact your hearing care professional 20 Benefits The Zen program may provide a relaxing listening background for some people When the Zen program is used in a tinnitus management program its wearer may experience some relief from tinnitus Indications for use The Zen program is intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hearing care professional audiologists hearing aid specialists oto laryngologists who is trained in tinnitus management Directions for use Because ofthe unique ways in which Zen isprogrammed in your hearing aid please follow the recommendations of your hearing care professionals as to how to use the program when to use the program and or how long to use the program 21 Switching between the listening programs If you have a remote control you can change programs with a simple push of the program key Each time you change program an acoustic indicator will sound unless this function has been disabled Program 1 Message or one short beep Program 2 Message or two short beeps Program 3 Message or three short beeps Program 4 Message or one long and one short beep Program 5 Message or one long and two short beeps Zen Message or tone Depending on hearing aid features and sett
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