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Console KVM Switch with IP Access B020-008-17

1. To add a B020 008 17 IP to the B020 008 17 IP List click Add To edit or delete a listed B020 008 17 IP first select the one you want in the B020 008 17 IP List window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box similar to the one below appears Add a Server xj Address 10 012128 Port 8001 Description 8020 008 174P Limt 100 Days Cancel 113 B020 008 17 IP User Manual A description of the fields is given in the table below Field Explanation Address This can either be the IP address of the B020 008 17 IP or its DNS name if the network administrator has assigned it a DNS name Port The port number that was assigned to the Log Server in the B020 008 17 IP OSD see Log Server page 56 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should be kept in the Log Server s database before it expires and it is cleared out Fill in or modify the fields then click OK to finish Events The Events Menu has two items Search and Maintenance Search Search allows you to search for events containing specific words or strings When you access this function a screen similar to the one below appears Search Dialog X Server List Priority List 10 0 1354 Search Options Mew search Search
2. TRIPP LITE Console KVM Switch with IP Access B020 008 17 IP User Manual www tripplite com B020 008 17 IP User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant FE CE cm Chapter 1 User Information User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of
3. CT x Interval 30 seconds Key in the number of seconds then click OK to finish Help From the Help Menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server 116 Chapter 9 The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels The upper List panel lists the B020 008 17 IP units that have been selected for the Log Server to track see Configure page 113 The lower Event panel displays the log events for the currently selected B020 008 17 IP the highlighted one if there are more than one To select a B020 008 17 IP unit in the list simply click on it ioo sever A AE Configure Events Options Me Mecardeg idees Por Conrecton Days Descnphon 1201 34 Loader sien voting 34 DHCP Requesting 34 DHCP Requesting NS aza 222 014405239 0 28 Uae asiente 2 2254 steering to loge 117 B020 008 17 IP User Manual The List Panel The List panel contains six fields Field Explanation Recording Address Determines whether the Log Server records log events for this B020 008 17 IP or not If the Recording check box is checked the field displays Recording and log events are recorded If the Recording check box is not checked the field displays Paused and log events are not recorded Not
4. Array Mode Increase the number of panels that are displayed When multiple remote users are logged in concurrently some of them only receive a partial image The first user to invoke Panel Array Mode should set it to display at least 4 panels The Windows Client Problem Resolution The Windows Client won t connect to the B020 008 17 IP DirectX 7 0 or higher must be installed on the remote computer The remote computer s pointer is out of sync A Use the AutoSync feature see Video Adjust ment page 84 to sync the local and remote monitors 2 If that doesn t resolve the problem use the Adjust Mouse feature see Adjust mouse page 83 to bring them back in sync 3 If the two methods described above fail to resolve the problem use the Toggle Mouse Dis play function see page 83 4 See Additional Mouse Synchronization Proce dures page 145 Part of the remote window is off my monitor If Keep Screen Size see page 123 is not enabled use the AutoSync feature see Video Adjustment page 84 to synchronize the local and remote monitors 2 If Keep Screen Size is enabled you can scroll to the areas that are off the screen See the note on page 78 for details The remote computer s display is rotated 90 degrees Enable Keep Screen Size see page 123 cannot run Net Meeting when the Windows Client is running Enable Keep Screen Size see page 1
5. Link 1 Green 10 100 Mbps 1 Orange Green Continues on next page 132 Appendix Continued from previous page Function B020 008 17 IP Emulation Keyboard Mouse PS 2 Video 17 LCD 1280 x 1024 75 Hz DDC2B Remote 1600 x 1200 60 Hz DDC2B Scan Interval 1 255 Seconds I P Rating 100 240V AC 50 60 Hz 1A Power Consumption 120V 31W 230V 39W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 8096 RH Non condensing Physical Housing Metal Properties eight 17 10 kg Dimensions 70 50 x 48 20 x 4 40 cm 19 1U LxWxH OSD Factory Default Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Port Number Name Port ID Display Duration 5 Seconds Scan Skip Mode All Scan Duration 10 Seconds Screen Blanker 0 Minutes disabled Beeper On Accessible Ports F Full For all Users on all Ports 133 B020 008 17 IP User Manual Trusted Certificates Overview When you try to login to the B020 008 17 IP from your Web browser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed Security Alert xi Information you exchange with this site cannot be viewed or c poo However there is a problem with the site s security certificate A The security certificate
6. The List All Modes dialog box appears 8 Under List of valid modes select the display mode that you want the computer to use Note The maximum screen resolution and refresh rate that the B020 008 17 IP supports for remote computers is 1600 x 1200060 Hz 9 Click OK and then click Apply The display mode changes to the one you selected 143 B020 008 17 IP User Manual 10 If the Monitor Settings dialog box appears requesting you to confirm the settings change click Yes 11 After the Monitor Settings dialog box closes click OK 12 In the Display Properties dialog box click OK This completes the procedure Repeat these steps for any other computer whose screen resolution you wish to change 144 Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers try the following Note 1 These procedures are to be performed on the computers attached to the B020 008 17 IP s ports not on the computer you are using to access the B020 008 17 IP 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it Windows 2000 Set the mouse speed to the middle position set the mouse acceler
7. 008 17 IP main page displays on your monitor 127 B020 008 17 IP User Manual Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client Refer back to Chapter 7 Java Client Port Operation for details 128 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consul
8. 008 17 IP User M anagement EN x Main Configuration Administration Log e ER g E a o New To delete a user profile select it in the list box and Click Remove To modify a user profile select it and Click Edit To add a user Click New If you choose Edit or New a dialog box similar to the one below appears B020 008 17 1P User Management Usemame Legolas Password Confirm Password nm Description sia 1 C User C Select r Permiss E V Administration Y Windows Client v Java Client v Log r Port Access o1 P o2 P ox P o4 D o5 P veo P o 20 OK Cancel 52 Chapter 4 Administration Fill in the required information for a new profile or modify the existing information to edit a previous profile A description of the field headings is given in the table below Heading Description Username A minimum of 6 and a maximum of 15 characters is allowed Password A minimum of 8 and a maximum of 15 characters is allowed Confirm Password To be sure there is no mistake in the password you are asked to enter it again The two entries must match Description Additional information about the user that you may wish to include Admin Enabling this gives the user Administrator level access to the B020 008 17 IP All permissions are granted See Permissions in this table User Enabling this gives the user User level access to
9. 138 The Java Client llle 140 The Log Server 1 cece ren 140 Panel Array Mode 2 2 20 eee eee eee 141 The Windows Client lille 141 Sun Systems x ces bee ecd eee ee ho de did ae hes 142 Screen Resolutions Higher than 1280 x 1024 1438 Additional Mouse Synchronization Procedures 145 Administrator Login Failure llle 147 Dedicated Invocation Keys llle 148 About SPHD Connectors 0 0 cette 149 Supported KVM Switches 0 0 0 cette ee 149 Chapter 1 Limited Warranty B020 008 17 IP User Manual About This Manual This User Manual is provided to help you get the most from your B020 008 17 IP system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the B020 008 17 IP System Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operating procedures Chapter 3 Basic Operation explains the fundamental concepts involved in operating the B020 008 17 IP Chapter 4 Administration explains the administrative procedures that are employed to configure the B020 008 17 IP s working environment as well as how to oper
10. All USM1 Powered On USM2 Quick View USM3 Quick View Powered On UST Determines the length of time in seconds the KVM focus dwells on each port in Auto Scan Mode see Scan Duration page 50 Syntax USTn where n represents a number from 0 255 Note 1 Characters are not case sensitive Upper or lower case works equally well 2 Characters are comma delimited 3 Aninvalid character in the configuration string will prohibit access to the B020 008 17 IP for the user RADIUS Server Access Rights Examples Character Meaning c w User has administrator privileges user can access the system via the Windows Client w j l User can access the system via the Windows Client user can access the system via the Java Client user can access log information via the user s browser CC Management Settings To allow authorization for the B020 008 17 IP through a CC Control Center server check Enable CC Management and fill in the CC Server s IP address and the port that it listens on in the appropriate fields 60 Chapter 4 Administration Security The Security page controls access to the B020 008 17 IP 1B020 008 17 IP Security E x Main Configuration Administration Log Default web page name ER 8 include C exclude oe IP and MAC Filtering Ifany filters have been configured they appear in the IP Filter and or MAC Filter list boxes IP and MAC
11. B020 008 17 IP User Manual Starting Up To bring up the Log Server either double click the program icon or key in the full path to the program on the command line The first time you run it a screen similar to the one below appears ixi Configure Events Options Help Recording Address Days Description Note 1 The MAC address of the Log Server computer must be specified on the Service Configuration page of the Administrator Utility see page 55 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database The screen is divided into three components A Menu Bar at the top A panel that will contain a list of B020 008 17 IP units in the middle see The Log Server Main Screen page 117 for details Apanelthat will contain an Events List at the bottom Each of the components is explained in the sections that follow 112 Chapter 9 The Log Server The Menu Bar The Menu bar consists of four items Configure Events Options Help These are discussed in the sections that follow Note Ifthe Menu Bar appears to be disabled click in the B020 008 17 IP List window to enable it Configure The Configure menu contains three items Add Edit and Delete They are used to add new B020 008 17 IP units to the BO20 008 17 IP List edit the information for units already on the list or delete B020 008 17 IP units from the list
12. Filters control access to the B020 008 17 IP based on the IP and or MAC addresses of the computers attempting to connect A maximum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click to put a check mark in the P Filter Enable and or MAC Filter Enable checkbox Ifthe include button is checked all the addresses within the filter range are allowed access all other addresses are denied access Ifthe exclude button is checked all the addresses within the filter range are denied access all other addresses are allowed access To add a filter click New A dialog box similar to the ones below appears From mmmm To I1 11 OK Cancel 61 B020 008 17 IP User Manual MAC Filter MAC address AA B B Bd DK Cancel Note Each IP filter can consist of a single address or a range of addresses To filter a single IP address key in the same address in both the From and To fields To filter a continuous range of IP addresses key in the start of the range in the From field key in the end of the range in the To field After you specify the filter addresses click OK To delete a filter select it in the IP Filter and or MAC Filter list boxes and click Remove To modify a filter select it in the IP Filter and or MAC Filter list boxes and click Edit The Edit dialog box is similar to the New dialog box When it comes up simply delete the old address and replace it
13. IP Radius x Main Configuration Administration Log CIV Enable Radius O PimayRadusServeriP 10 10 0 162 Primary Radius Service Port 812 Altemate Radius ServerlPJ10 0 0 86 Altemate Radius Service Port fi 812 TimeOut seconds 2 g B Retries E Shared Secret at least 6 characters 123458 E o ES RADIUS Settings To allow authorization for the B020 008 17 IP through a RADIUS server do the following 1 Check Enable Radius 2 Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers 3 Set the time in seconds that the B020 008 17 IP waits for a RADIUS server reply before it times out in the Timeout field 4 Set the number of RADIUS retries allowed in the Retries field 5 Key the Shared Secret character string that you want to use for authentication between the B020 008 17 IP and the RADIUS Server in this field Note Set the access rights for each user on the RADIUS server according to the information in the table on the next page 58 Chapter 4 Administration RADIUS Server Access Rights Table Character Meaning C Grants the user administrator privileges allowing the user to configure the system Ww Allows the user to access the system via the Windows Client program Allows the user to access the system via the Java Client program PN Allows the user to access log information via the
14. Mail Server 2 05 R amp D 1 2 Key in the new Port Name or modify delete the old one B020 008 17 IP M ain EN x Main Configuration Administration Log 01 Web Server 1 02 Web Server 2 03 Mail Server 1 04 Mail Server 2 05 R amp D 1 The maximum number of characters allowed for a Port Name is 19 You can use all letters numbers and symbols on the typewriter keys of keyboards with PC US English layout 3 When you have finished editing the port name press Enter or click anywhere outside of the input box to complete the operation 47 B020 008 17 IP User Manual Port Operation Because the methods used to access the target device s are the same for the local console as for the Windows Client the procedures are discussed in Windows Client Port Operation and Java Client Port Operation Chapters on pages 91 and 107 respectively Note If you invoke the OSD while accessing a target device from the local console press F6 to hide the background and enlarge the OSD Press F6 again to show the background 48 Chapter 4 Administration The Configuration Page The OSD Configuration page allows users to set up their own individual working environments The B020 008 17 IP stores a separate configuration record for each user profile and sets up the working configuration according to the Username that is used to log in B020 008 17 IP Configuration E SP sDHoKey ScrollLoc
15. Scan Interval 1 0 2 0 cece ee 94 Invoking AutoScan ii oneens iniaa naa eese 94 Pausing Auto Scan 0 0 eet ee 95 ExitingsAuto SCalr restera Lek re teo a ER UR ace are 95 Skip Mode oi 95 Keyboard and Mouse Considerati0NS ooooooooooooooo 96 Keystrokes sa elo tr pep edem terere geste dee es e g s 96 Mouse Synchronization llis 97 Chapter 7 Java Client Port Operation Activating the OSD ooococcccococ eh 99 The Java Client OSD 00oococcocccccc ees 100 The Java Client Control Panel llsseseseeeeeeeses 101 Set Video Parameters llle eese 101 Keypad iid nl heo eth pES Beene ind 102 Mouse Synchronization llle eres 102 Message Board 0 cece nee 103 Lock Key LEDs and Resolution 0 0c cee ae eae 106 Switch Screen Mode 00 c cece eee eee 106 AbOUt etes eR pape nels ache eS gen theo E KATE e 106 Send GtrbeAlteDel cg cea tees age lea o Enel eae 106 Flelpz eru Reid Reena ed aad Ete alee 106 EX it m 106 Port Operation siiis eee Pa bw de ew m ea 107 Keyboard Hotkey Operation 00 0c cee eee eee eee 107 Chapier 8 The Log File The Main Screen seii a iae e S aeaa a Ea a tees 109 Chapter 9 The Log Server Installation egee a Re aed i ee ae ay Be ET 111 Starting guo 112 The Menu Bar tiie hae ett a ee ele areal whe ee 113 Gohnflgute s ica pti ERE sd 113 Events selten ap puse IAS 114 Options os ERI E ig REACH ERO dup RUE acd so
16. Subnet mask 55 255 255 0 Default gateway fro 0 12 1 DNS Server 8 Obtain DNS Server address automatically C Using the following DNS Server address Primary DNS Server gg Altemate DNS Seve Network Transfer Rate Set the rate at which the B020 008 17 IP transfers data to remote computers The range is from 8 to 99999 Kilobytes per second KBps IP Address The B020 008 17 IP can either have its IP address assigned dynamically DHCP or it can be given a fixed IP address For dynamic IP address assignment select the Obtain IP address automatically radio button To specify a fixed IP address select the Set IP address manually radio button and fill in the IP address subnet mask and default gateway 56 Chapter 4 Administration DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Use the following DNS Server radio button and fill in the addresses for the Primary and Alternate DNS servers Note Specifying at the primary DNS Server address is mandatory The alternate DNS Server address is optional 57 B020 008 17 IP User Manual ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources It is divided into two main panels as described below B020 008 17
17. Windows Client see page 119 for details When the file download security warning dialog box appears click Run If a second security warning dialog box appears click Run again Note 1 If the browser cannot run the file save it to disk instead Then with your browser still open to the B020 008 17 IP Webpage run the file from your disk If you use the save to disk method for security purposes you cannot simply run a previously downloaded version of the program Each time you want to access the B020 008 17 IP you must log in to the Webpage with a valid username and password to download a fresh copy of the program Continues on next page 77 B020 008 17 IP User Manual Continued from previous page 4 When a connection to the B020 008 17 IP has been established a screen similar to the one below appears vin32 Client 1 0 060 Default ioj xl File Tools Help Server List Name IP Status Server Message List IP Group Port 8000 Connect nect 5 Click on Connect and the B020 008 17 IP Window Client login screen appears Login Window User Name administrator Password Pe o 6 Provide a valid Username and Password set up by the B020 008 17 IP administrator then Click Login to continue Note 1 If you supply an invalid login the authentication routine will return a message stating Invalid Username or Password Please try again If you exceed
18. a message stating Invalid Username or Password Please try again If you exceed the number of login failures set by the administrator a message stating that The page cannot be displayed appears This is done to confuse and discourage hackers from trying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password 2 If you are the Administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see User Management page 52 After you have successfully logged in the B020 008 17 IP Main webpage appears with the General dialog box displayed Note This is the same dialog box that appears whenever you click the General icon at the top left of the page 72 Chapter 5 Browser Operation Webpage Layout Webpage Icons The purpose of the icons at the top of the Webpage are explained in the table below Icon Function E E Click this icon to display the General dialog box See The General Dialog Box page 74 for an explanation of the dialog box fields Click this icon to synchronize the B020 008 17 IP s time with your computer s time If both are in the same time zone the device s time is changed to match the computer s time If they are in di
19. best with a bright screen If you are not satisfied with the results use the Screen Position arrows to position the remote display manually RGB Gamma Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased This section allows you to adjust the video display s gamma level This function is discussed in detail in the next section Gamma Adjustment Video Quality Enable Refresh Bandwidth Control Drag the slider bar to adjust the overall Video Quality Values can be from 20 to 100 The larger the value the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time The B020 008 17 IP can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a number from 1 through 99 The B020 008 17 IP will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box next to Enable Refresh to enable this feature This setting adjusts the ratio between picture quality and network speed For slow data connections drag the slider bar to a lower Setting to decrease the amount of video data transferred This ensures screen refresh at workable speeds 85 B020 008 17 IP User Manual Gamma Adjustment If
20. button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KM E Message Board EFE E Al Users MERLO ria rjf111 occupied KVM Continues on next page 104 Chapter 7 Java Client Port Operation Continued from previous page Messages that users post to the board as well as system messages display in the Message Display panel If you disable Chat however messages that get posted to the board won t appear Keyinthe messages that you want to post to the board in the Compose panel Click Send to post the message to the board The names of all the logged in users appear in the User List panel By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user has disabled Chat its icon displays before the user s name to indicate so If a user has occupied the KVM or the KM its icon displays before the user s name to indicate so To Hide Unhide the User List panel click on the arrows in the panel separator 105 B020 008 17 IP User Manual vog Lock Key LEDs and Resolution T These LEDs show the Num Lock Caps Lock and Scroll Lock status of the remote computer They turn Gr
21. click 102 Chapter 7 Java Client Port Operation y Message Board The B020 008 17 IP supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature similar to an Internet chat program allows users to communicate with each other When you click the Message Board icon on the Java Client Control Panel see page 101 a screen similar to the one below appears Button Bar Hide Unhide User List Message Display Panel Compose Panel Continues on next page 103 B020 008 17 IP User Manual Continued from previous page The Message Board Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action e Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat d Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM m Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The
22. ennt When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted CT zx General Details Certification Path E This certificate is intended for the following purpose s Ensures the identity of a remote computer Issuedto Tripp Lite Issued by Tripp Lite Valid from 2003 11 26 to 2013 11 23 136 Appendix Troubleshooting Administration Symptom Possible Cause Action After upgrading firmware the B020 008 17 IP still appears to be using the old firmware version Your Web browser is displaying cached Webpages and has not fetched new versions of the B020 008 17 IP Webpages Delete all temporary Internet files and cookies close the Web browser and then open a new instance of the Web browser After making changes and checking Reset on exit and then logging out the B020 008 17 IP doesn t reset after exit You are using Windows 2000 Professional and IE 5 to log into the B020 008 17 IP Upgrade your browser to IE 6 0 2800 1106 or higher After making changes and checking Reset on exit when log back in the calendar changes to an incorrect much earlier date The B020 008 1 7 IP reverts to the firmware s release date when you Reset on exit Log in from a remote console to automatically recover the correct date If you log in
23. functions on the remote system Function keys F1 F12 can be selected as substitute keys for both the Alt and Ctrl keys For example the F11 key could substitute for the Ctrl key and the F12 key could substitute for the Alt key in which case F12 Tab substitutes for Alt Tab and F11 F12 Del substitutes for Ctrl Alt Del See Hotkey Setup page 82 for details on setting up a substitute key Note 1 While any key may be used as a Substitute key you must not use one that is being used as the first position Hotkey for another action 2 When the B020 008 17 IP is being accessed with Win 98 under Full Screen Mode if you mistakenly press Ctrl Alt Del you will have to exit the Windows Client by clicking the arrow on the Windows Client control panel and restart the Windows Client from the B020 008 17 IP Main Webpage 96 Chapter 6 Windows Client Port Operation Mouse Synchronization Until you close the B020 008 17 IP connection mouse movements have no effect on your local system but instead are captured and sent to the remote system From time to time especially if you change video resolution the local mouse movement may no longer be synchronized with the remote system s mouse pointer There are three quick methods that can be used to bring the two pointers back into sync Right clicking on the hammer icon in the Windows Client Control Panel Moving the mouse pointer into the Control Pa
24. oa a 126 Operation m id be es 128 Appendix Safety Instructions iee niee iret enad Eea teens 129 General ertet ex de acl ad a eb Ra 129 Rack Mounting creme ee ye ee lees 131 Specifications x ces ic rnb pen redacto Leo tt 132 OSD Factory Default Settings 0 0 0 eese 133 Trusted Certificates llle 134 Overview oro oe ee epe Rd Rd I d Ei um 134 Installing the Certificate llle 135 Certificate Trusted llle 136 Troubleshooting siia ver Rp RR ERE ep Ronee Adon poe ERE 137 Administration lile III 137 General Operation ss tii Su Es RE GbR UR 138 The Java Client llle 140 The Log Server 1 cece ren 140 Panel Array Mode 2 2 20 eee eee eee 141 The Windows Client lille 141 Sun Systems x ces bee ecd eee ee ho de did ae hes 142 Screen Resolutions Higher than 1280 x 1024 1438 Additional Mouse Synchronization Procedures 145 Administrator Login Failure llle 147 Dedicated Invocation Keys llle 148 About SPHD Connectors 0 0 cette 149 Supported KVM Switches 0 0 0 cette ee 149 158 B020 008 17 IP User Manual Limited Warranty 0 20 cece RI Im 150 159 B020 008 17 IP User Manual 160
25. of purchase This warranty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modified in any way EXCEPT AS PROVIDED HEREIN TRIPP LITE MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise WARRANTY REGISTRATION Visit www tripplite com warranty today to register the warranty for your new Tripp Lite product 150 A Adjust Video Java Client 101 Windows Client 84 Administration 41 Administration Page 51 Customization 63 Date Time 67 General 51 Network 56 Security 61 Service Configuration 55 User Management 52 Administrator Login Failure 147 AP Operation Config 123 Java Client 126 Windows Client 119 Auto Scanning 94 Invoking Auto Scan 94 Multiuser Operation 93 Pausing Auto Scan 95 Scan
26. of the OSD Hotkey actions See p 50 to set the OSD Hotkey To When Do This Open the OSD The OSD Toolbar is not open Click the OSD Hotkey twice Toolbar Open the OSD The OSD Toolbar is open Click the OSD Hotkey once Open the OSD The OSD Toolbar is not open Click the OSD Hotkey three times OSD Toolbar Icons The meanings of the toolbar icons are explained in the table below Click to skip to the first accessible port on the entire installation without having to invoke the OSD Click to skip to the first accessible port previous to the current one without having to invoke the OSD Click to begin Auto Scan Mode The B020 008 17 IP automatically switches among the ports that were selected for Auto Scanning under the Configuration Scan Select function see page 50 This allows you to monitor their activity without having to switch among them manually Click to skip from the current port to the next accessible one without having to invoke the OSD Click to skip from the current port to the last accessible port on the entire installation without having to invoke the OSD Click to bring up the OSD ESQ 23 Transparency Makes the OSD semi transparent allowing the background to show through Clicking again returns the OSD to normal nmas Note 1 We recommend setting your monitor refresh rate to a value greater than 75Hz before using this feature 2 If you
27. on the Clear Log icon at the lower right of the screen Note The Log File is a temporary file that is erased when the B020 008 17 IP is turned off or loses power It is recommended that you install the Log Server to backup the contents of the log file 109 B020 008 17 IP User Manual This Page Intentionally Left Blank 110 Chapter 9 The Log Server The Windows based Log Server is an administrative utility that records all the events that take place on selected B020 008 17 IP units and writes them to a searchable database This chapter describes how to install and configure the Log Server Installation 1 From the computer that you want to use as the Log Server open your browser and log into the B020 008 17 IP see page 71 2 Click the Log Server button at the left of the Webpage to start the Log Server installation program 3 If any security warning dialog boxes appear ignore them and click Run or Open Note Ifthe browser cannot run the file save it to disk instead and run the file from your disk Welcome to the B020 008 1 7 IP TM LogServer Setup This program will install the B020 008 17 IP TM LogServer on your computer We strongly recommend that you exit all Windows programs before running this program Cancel 4 Click Next Then follow the on screen instructions to complete the installation and have the Log Server program icon placed on your desktop 111
28. page 21 B020 008 17 IP User Manual Continued from previous page No Component Description 6 Connection The LINK LED flashes when a remote client connects to LEDs the KVM switch The 10 100 Mbps LED lights orange to indicate 10 Mbps data transmission speed It lights green for 100 Mbps 7 External Mouse This PS 2 type mouse port is provided for users who prefer to Port use an external mouse 8 LockLEDs The Num Lock Caps Lock Scroll Lock LEDs are located here LCD Module No Component Description 1 LCD Display To access the LCD monitor slide the LCD module out and flip up the cover See Opening the Console page 31 for details on sliding the LCD module out 2 LCD Controls These buttons control the position and picture settings of the LCD display See LCD OSD Configuration page 37 for details 3 LCD On Off Push this button to turn the LCD monitor on and off The Button button lights when the LCD monitor is off to indicate that only the monitor is off not the KVM switch itself 22 Chapter 1 Introduction Rear View 1 2 o S No Component Description 1 Power Socket This is a standard 3 pin AC power socket The power cord from an AC source plugs in here 2 Power Switch This is a standard rocker switch that powers the unit on and off 3 External Console For flexibi
29. pages Main Configuration and Administration The Configuration and Administration pages are discussed in Chapter 4 The Main page is introduced later in this chapter on page 90 Note The Administration tab is disabled for users who don t have administration privileges 80 Chapter 6 Windows Client Port Operation Windows Client Control Panel The control panel consists of an icon bar at the top with two text bars below it Initially the text bars display the video resolution and IP address of the device at the remote location As the mouse pointer moves over the icons in the icon bar however the text bar information changes to describe the icon s function The functions that the icons perform are described in the table below Icon Function Click and drag to move the control panel to another position on the screen Click to bring up the Hotkey Setup dialog box see Hotkey Setup page 82 for details Sy E G i Click to bring up the Video Options dialog box Right click to perform a quick Auto Sync see Video Adjustment page 84 Click to bring up the Message Board see page 87 Click to send a Ctrl Alt Del signal to the remote system y Be Click to exit the remote view Space Hover over the space to see the video resolution and IP address of the device at the remote location E These Lock Key LEDs show the Num Lock Caps Lock and Scroll Lock
30. set the computers screen resolutions higher than 1280 x 1024 even though the B020 008 17 IP supports 1600 x 1200 for remote computers The refresh rate of the computer conflicts with that of the OSD The maximum screen resolution of the B020 008 17 IP s integrated LCD monitor is 1280 x 1024 In order to protect it from being damaged by resolutions that are beyond its display capability we recommend that the Screen resolutions of the connected computers be set to 1280 x 1024 or lower Press F6 to blank the background when using the OSD If you wish to set the screen resolutions of the connected computers to something higher than 1280 x 1024 see Screen Resolutions Higher than 1280 x 1024 page 143 Continues on next page 138 Appendix Continued from previous page Symptom Possible Cause Action When switch to one of the computers on my installation the LCD monitor screen goes blank All see is a black screen The maximum screen resolution of the B020 008 17 IP s integrated LCD monitor is 1280 x 1024 The screen resolution of the problem computer is set to something that is too high for the B020 008 17 IP s LCD monitor to display To resolve the problem connect an external KVM console with a monitor capable of displaying the problem computer s screen resolution to the B020 008 17 IP s external console ports Use the external console to access t
31. stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack 131 B020 008 17 IP User Manual Specifications Function B020 008 17 IP Computer Direct 8 Connections Max 64 via Cascade Console Local 1 Connections Remote 1 Port Selection OSD Hotkey Pushbutton Connectors Console Keyboard 1 x 6 pin Mini DIN Female Purple Pot Video 1xHDB 15 Female Blue Mouse 1 x 6 pin Mini DIN Female Green KVM Port 8 x SPHD 15 Female Yellow Power 1x3 Prong AC Socket External Mouse 1 x 6 pin Mini DIN Female Green LAN 1 x RJ 45 Female Black Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker Port Selection 2 x Pushbutton LCD Power 1 x Pushbutton LCM Adjustment 4 x Pushbutton LEDs On Line 8 Green Selected 8 Orange Power 1 Blue Num Lock 1 Green Caps Lock 1 Green Scroll Lock 1 Green
32. status of the remote computer Click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them 81 B020 008 17 IP User Manual Hotkey Setup Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel The actions performed by the Hotkeys are listed in the left panel the currently defined keys that invoke the actions are shown in the panel to the right Hotkey Setup Actions Hotkeys Adjust video Toggle OSD Toggle mouse display Keys If you find the default Hotkey combinations inconvenient you can re configure them by following these five steps l 2 5 Highlight the Action and then Click Start Key in the Function keys one at a time The key names appear in the Key field as you press them When you have finished keying in your sequence Click Stop Click Set Repeat for any other actions for which you wish to re assign Click Close Note You can use the same function keys for more than one action as long as the first key is not the same For example you can use F1 F2 F3 for one action F2 F1 F3 for another F3 F2 F1 for a third etc Continues on next page 82 Chapter 6 Windows Client Port Operation Continued from previous p
33. switch to a null port when Transparency is enabled the fea ture becomes disabled Click to close the toolbar Click to logout and exit the Windows Client application x x Chapter 6 Windows Client Port Operation Multiuser Operation The B020 008 17 IP supports multiuser operation Up to 32 users can log in at the same time When multiple users simultaneously access the B020 008 17 IP switch from remote computers the rules of precedence that apply are shown in the following table Operation Rule General Once a user invokes the OSD no other user can invoke it until the original user closes it Auto Scan Mode If a user has invoked Auto Scan Mode see page 94 but the OSD has not been invoked another user can interrupt Auto Scan Mode by invoking the OSD 93 B020 008 17 IP User Manual Keyboard Hotkey Operation Keyboard hotkey combinations allow you to provide KVM focus to a port directly from the keyboard The B020 008 17 IP provides the following hotkey features Auto Scanning Skip Mode Switching The hotkeys are A and P for Auto Scanning and the Arrow Keys for Skip Mode Note 1 In order for hotkey operations to take place the OSD Toolbar must be visible see Port Operation page 91 2 Touse the keys designated as hotkeys 1 e A P etc for normal non hotkey purposes you must first close the toolbar 3 For issues affecting multiple user op
34. the B020 008 17 IP Windows Client Power Manager and Java Client permissions are granted See Permissions in this table Select This button is automatically enabled if the permission choices selected by the Administrator in the panel just below do not match the default access level choices for Admin or User Permissions These are used together with the Select radio button to set up permissions that differ from the defaults for Admin and User 1 Checking Administration gives a User administration privi leges which allows him to set up and modify the B020 008 17 IP s Administration page settings 2 Checking Windows Client allows a user to access the B020 008 17 IP via the Windows Client software By default all users may access the B020 008 17 IP via the Windows Cli ent software 3 Checking Log allows a User to view and query the log file The Log and Log Server buttons appear on the Main web page of Users who have Log permission see Webpage Buttons page 75 4 Checking Java client allows a User to access the B020 008 17 IP via the Java Client software Continues on next page 53 B020 008 17 IP User Manual Continued from previous page Heading Description Port Access This function allows the Administrator or a User with Administration permission to define the selected User s access to the computers on a Port by Port basis For each User profile select a port and click it
35. the B020 008 17 IP will not be found An explanation of the fields is given in the table below Field Explanation Program This is the port number that must be specified when connecting from the Windows Client software program Valid entries are from 1024 60 000 The default is 9000 Java This is the port number used for Java Client connections Valid entries are from 0 65535 The default is 9002 HTTP The port number for a browser login The default is 80 HTTPS The port number for a secure browser login The default is 443 Note 1 If there is no firewall on an intranet for example it doesn t matter what these numbers are set to since they have no effect 2 You must set different values for each of the service ports 55 B020 008 17 IP User Manual Log Server Important transactions that occur on the B020 008 17 IP such as logins and internal status messages are kept in an automatically generated log file In this panel you specify the MAC address and a port number for the computer that the Log Server resides on Installation and operation of the Log Server is discussed in Chapter 9 The Log File is discussed in Chapter 8 Network The Network dialog is used to specify the B020 008 17 IP s network environment B020 008 17 IP Network Be Main Configuration Administration Log Network Transfer Rate fass93 KBps SetIP address manually Eg IP address fo 0 12 128
36. the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE B020 008 17 IP User Manual Package Contents The B020 008 17 IP package consists of 1 B020 008 17 IP Console KVM Switch with IP Access with Standard Rack Mount Kit 2 Custom KVM Cable Sets 1 Power Cord 1 CD with User Manual Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the B020 008 17 IP installation Changes may have been made to the manual since it was printed Please visit o
37. user s browser Restricts the user from accessing specified ports on the OSD port list Syntax PN 1 2 3 4 etc PV UHK Limits the User to only being able to view specified ports on the OSD port list Syntax PV 1 2 3 4 etc Defines the OSD Hotkey see page 50 UHKO Scroll Lock Scroll Lock UHK1 Ctrl Ctrl UOL Defines the OSD List Function see The Main Page and Quick View Ports page 43 UOLO All UOL1 Powered On UOL2 Quick View UOL3 Quick View Powered On UODM Selects how the Port ID displays see page 50 UODMO Port Number Port Name UODM Port Number UODM2 Port Name UODT UBUZ Determines the length of time in seconds that the Port ID displays on the monitor after a port change see page 50 Syntax UODTn where n represents a number from 0 255 Turns the beeper off or on see page 50 UBUZO Beeper Off UBUZ1 Beeper On ULT Sets the Logout Timeout When there is no input from the user for the amount of time set with this function the user is automatically logged out and will need to log in again The valid Logout Timeout range is from 0 180 minutes Syntax ULTn where n represents a number from 0 to 180 minutes Continues on next page 59 B020 008 17 IP User Manual Continued from previous page Character Meaning USM Selects which computers the User can access under Auto Scan Mode see Scan Select page 50 USMO
38. was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority o The security certificate date is valid fy The name on the security certificate is invalid or does not match the name of the site Do you want to proceed ve vow cnt The certificate can be trusted but the alert is triggered because the certificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted Ifyou are working on a computer at another location accept the certificate for just this session by clicking Yes If you are working at your own computer install the certificate on your computer see below for details After the certificate is installed it will be recognized as trusted 134 Appendix Installing the Certificate To install the certificate 1 In the Security Alert dialog box click View Certificate The Certificate dialog box appears Certificate ax General Details Certification Path CES Tum This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issuedto Tripp Lite Issued by Tripp Lite Valid from 2003 11 26 to 2013 11 23 Note There is a red and white X logo over t
39. 020 008 17 IP s integrated LCD monitor is 1280 x 1024 In order to protect it from being damaged by resolutions that are beyond its display capability we recommend that the screen resolutions of the connected computers be set to 1280 x 1024 or lower If you wish to display screen resolutions higher than 1280 x 1024 follow the procedure described below to change the computers screen resolutions and safeguard the B020 008 17 IP s LCD monitor Note We strongly recommend that you close the B020 008 17 IP LCD console before continuing see Closing the Console page 35 Using the LCD monitor to view computers that are set to resolutions that exceed its maximum capability can damage it and shorten its life span To access computers from the local console when the integrated console is closed simply connect an external KVM console with a monitor that supports 1600 x 1200 60 Hz to the B020 008 17 IP s external console ports 1 From a remote computer log into the B020 008 17 IP and access the computer whose screen resolution you wish to change 2 Open the computer s Control Panel and double click Display The Display Properties dialog box appears 3 Click the Settings tab and then click Advanced 4 In the dialog box that appears click the Monitor tab 5 Under Monitor settings click to clear the Hide modes that this monitor cannot display check box 6 Click Apply 7 Click the Adapter tab and then click List All Modes
40. 20 008 17 IP Main Screen 117 Configure 113 Events 114 Installation 111 Main Screen 112 Maintenance 115 Menu Bar 113 Options 116 Search 114 Settings 56 Starting Up 112 Tick Panel 118 Logging In 71 Logging Out 73 Login Failure 63 Invalid login 72 78 Main Page Local Console 42 Windows Client 80 90 100 Main Webpage 72 79 Message Board 103 Java Client 103 Windows Client 87 Mouse Synchronization 97 Mouse synchronization 102 Multiuser Operation 64 93 N Naming ports 46 Network Settings 56 152 O Opening the Console 31 Operating Precautions 34 Operation AP 119 OSD Activating in Windows 77 Administration Page 51 Configuration Page 49 Factory Default Settings 133 Hotkey 50 Java 99 Java client 100 Log Page 68 Main Page 42 90 Toolbar 91 Windows client 80 Overview 13 P Panel Array Mode Multiuser Operation 93 Port ID Display Mode 50 Numbering 39 Port Names 46 Port names 46 Port Operation Windows client 77 Port operation Java 99 Java Client 107 Windows Client 91 Port Selection 39 Manual 39 Powering Off and Restarting 39 Q Quick View Ports 43 R Rack mounting Standard 26 RADIUS 58 Access Rights Examples 60 Access Rights Table 59 Rear View 23 refresh screen 85 Requirements OS Support 19 Reset on exit 66 74 Reset Values 66 RoHS 2 S Safety Instructions General 129 Rack Mounting 131 Save Settings Reset on exi
41. 23 When log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate s name is not found on Microsoft s list of Trusted Authorities However the certificate can be trusted See Trusted Certificates page 134 for details 141 B020 008 17 IP User Manual Sun Systems Problem Resolution Video display problems with HDB 15 interface systems e g Sun Blade 1000 servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode 1 Enter the ok prompt and issue the following firmware commands Setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode 1 Enter the ok prompt and issue the following firmware commands Setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command ffbconfig res 1024x768x60 2 Log out 3 Log in These solutions work for most common Sun VGA cards If using them fails to resolve the problem consult the Sun VGA card s manual 142 Appendix Screen Resolutions Higher than 1280 x 1024 The maximum screen resolution of the B
42. Cable Kit 25 P774 025 KVM Switch USB Cable Kit 6 P776 006 KVM Switch USB Cable Kit 10 P776 010 KVM Switch USB Cable Kit 15 P776 015 Converters and Adapters Adapters and converters are used to connect Mac or Sun computers to the B020 008 17 IP To purchase adapters and converters contact your dealer 18 Chapter 1 Introduction Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 and higher Linux RedHat 6 0 and higher SuSE 8 2 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 3 51 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac 8 6 and higher OS 2 Warp and higher DOS 6 2 and higher 19 B020 008 17 IP User Manual Components Front View No Component Description 1 Upper Handle Pull to slide the LCD module out push to slide the module in See Opening the Console page 31 for details on sliding the console in and out 2 LCD Module See LCD Module page 22 Keyboard Module See Keyboard Module page 21 4 Lower Handle Pull to slide the keyboard module out See Opening the Console page 31 for more details on sliding the console in and out 5 Power LED Lights blue to indicate that the unit is receiving power 6 Keyboard Release Catch These catches one on each side release the keyboard mod
43. Duration 50 Setting the Scan Interval 94 B B020 008 17 IP Front View 20 Rear View 23 Basic Operation 31 Beeper 50 Browser General Dialog Box 74 Logging In 71 Operation 71 Index C Clear Name List 66 Closing the Console 35 Configuration Page Local Console 49 Console Closing 35 Opening 31 Opening Together 33 Separate Opening 31 Control Panel Java Client 101 Windows Client 81 Corrupt Password 147 Customization Settings 63 D Date Time Settings 67 Synchronize 73 Factory Default Settings 133 Features 15 Firmware Upgrading 69 73 Forgotten Password 147 Front View 20 G Gamma adjustment 86 H Hot Plugging 39 Hotkey OSD 50 Hotkey operation Auto Scanning 94 151 B020 008 17 IP User Manual keyboard 94 107 Hotkey setup 82 Hotkeys Windows Client 82 122 Installation Cascading 30 Single Stage 28 Invalid login 72 78 IP Address 74 Configuring 56 J Java Client 14 126 Activating the OSD 99 AP Installation 126 AP Login 127 AP Operation 128 Control Panel 101 Keypad 102 Lock Key LEDs 106 Troubleshooting 140 Video Adjustment 101 Java client 99 K Keyboard hotkey operation 94 107 L LCD OSD Adjustment Settings 38 Buttons 37 Configuration 37 List Function 44 Local Console 41 Administration Page 51 Configuration Page 49 Log Page 68 Main Page 42 Lock Key LEDs 81 106 Log File 109 Log Page 68 Log Server B0
44. RE a RR 23 Chapter 2 Hardware Setup Before You Begin grayed a DAG UA REEF 25 Standard Rack Mounting 0 0 c cece tees 26 Single Stage Installation cece ee 28 Two Stage Installation eee 30 Chapter 3 Basic Operation Opening the Console o oocccccccocco 31 Opening Separately 0 0 0 cee eee 31 Opening Together 0 0 c eee eee 33 Operating Precautions ooooococcoococoa 34 Closing the Console 0 000 c cece ete 35 LCD OSD Configuration 0 0 0 c eee eee 37 The LCD BuUttonS ooooccccocococ e a 37 The Adjustment Settings 0 0 0 c eee eee eee 38 Port Selection eid cre oki va bv ere Deb ded ato at eed d e 39 B020 008 17 IP User Manual Manual Port Switching ooooccoccocrcncr een 39 Hot Pluggirig eruere EC be Em te Ree RR ROUES As 39 Powering Off and Restarting 0 cece eee eee 39 Port ID Numbering 0200 c eee eee eee 39 Chapter 4 Administration OveivieW Gani na He A oh ee ce dde 41 The Local Gonsole m ein ney det tis id ta 41 Th Main Page ue Snes eee a 42 Quick View Ports e se ese ues QU SIM MEA den oder ae 43 Fhe List FUNCION oem gem eR etg 44 Port Names cx eee eid ache GI PROS REA cR URP HR Re etn 46 Port Operation Ar ce veu kei REDE eer in 48 The Configuration Page 0 cece ete 49 The Administration Page 0 cee tees 51 General ere esd pel eg eed dd 51 User Manag
45. Tools Help Server List Name IP Status Server ds IP x Port 000 Connect Disconnect Switch to Herr Change Password Note You must have DirectX 7 0 or higher installed on your computer If not the Client program will not load Continues on next page 120 Chapter 10 AP Operation Continued from previous page A description of the Connection Screen is given in the following table Menu Bar The Menu Bar contains three items File Tools and Help The File Menu allows the operator to Create Save and Open user created Work files see page 122 for details The Tools Menu contains two entries Keyboard and Config see page 122 for details Server List Each time the WinClient exe file is run it searches the User s local LAN segment for B020 008 17 IP units and lists whichever ones it finds in this box If you want to connect to one of these units double click it Server This area is used when you want to connect to a B020 008 17 IP at a remote location You can drop down the P list box and select an address from the list If the address you want isn t listed you can key in the IP address you want Then key in the Port number in the Port field If you don t know the Port number then contact the Administrator When the IP address and Port number for the unit you wish to connect to have been specified Click Connect to start the connection When you have fini
46. ached computers see Screen Resolutions Higher than 1280 x 1024 page 143 PS 2 mouse and keyboard ports 6 pin Mini DIN Remote Computers For best results computers that remotely access the B020 008 17 IP should have at least a P III 1 GHz processor with their screen resolution set to 1024 x 768 Users who want to access the B020 008 17 IP with the Windows Client must have DirectX 7 0 or higher installed If you don t already have it DirectX is available for free download from Microsoft s Website http www microsoft com downloads Users who want to access the B020 008 17 IP with the Java Client must have Sun s Java 2 1 4 2 or higher runtime environment installed Java is available for free download from the Sun Java Website http java sun com Browsers must support 128 bit SSL encryption For best results a network transfer speed of at least 128 Kbps is recommended B020 008 17 IP User Manual Cables Substandard cables may degrade system performance or damage your installation For optimum signal integrity and reliability we strongly recommend that you use Tripp Lite s high quality custom cable sets To purchase cable sets contact your dealer Lengths and part numbers are provided in the following table Item Length Part Number KVM Switch PS 2 Cable Kit 6 P774 006 KVM Switch PS 2 Cable Kit 10 P774 010 KVM Switch PS 2 Cable Kit 15 P774 015 KVM Switch PS 2
47. age An explanation of the Hotkey actions is given in the table below Action Explanation Exit remote location Breaks the connection to the B020 008 17 IP and returns you to local operation Adjust Video Brings up the video adjustment utility Toggle OSD Toggles the OSD display Off and On Toggle mouse display If you find the display of the two mouse pointers local and remote to be confusing or annoying you can use this function to shrink the non functioning pointer down to a barely noticeable tiny circle which can be ignored Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration Adjust mouse This utility synchronizes the local and remote mouse movements following a video resolution change After invoking this utility simply click the local mouse pointer on top of the remote mouse pointer Substitute Alt key Although all other keyboard input is captured and sent to the B020 008 17 IP Alt Tab and Ctrl Alt Del work on your local computer In order to implement their effects on the remote system another key may be substituted for the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del Substitute Ctrl key If your local computer captures Ctrl key combinations preventing them from being sent to the remote system you can implement their effects on the remote system by specifying a functio
48. are configuration dialog box Browse 4 Click Browse navigate to the directory that the new firmware file is in and select the file 5 Click Upgrade 6 After the upload completes click the Logout icon to exit and reset the B020 008 17 IP 69 B020 008 17 IP User Manual This Page Intentionally Left Blank 70 Chapter 5 Browser Operation Overview An On Screen Display OSD interface governs B020 008 17 IP computer control and switching operations The OSD can be accessed remotely with a Windows based client or a Java based client You must log in via an Internet browser to connect to the B020 008 17 IP and to invoke the OSD Logging In To log in from an Internet browser 1 Open the browser and specify the IP address and Default Webpage name if one has been specified for the B020 008 17 IP in the URL bar Note If you don t know the IP address and Default Webpage name get it from the B020 008 17 IP administrator 2 When the Security Alert dialog box appears accept the certificate it can be trusted See Trusted Certificates page 134 for details A login page appears B020 008 1 7 IP Login Username Password Login Reset 71 B020 008 17 IP User Manual 3 Provide a valid Username and Password set up by the B020 008 17 IP administrator then Click Login to continue Note 1 If you supply an invalid login the authentication routine will return
49. ate the B020 008 17 IP from the local console Chapter 5 Browser Operation describes how to log into the B020 008 17 IP with your browser and explains the functions of the icons and buttons on the B020 008 17 IP webpage Chapter 6 Windows Client Port Operation explains how to use the Windows Client to access and control the computers connected to the switch Chapter 7 Java Client Port Operation describes how to use the Java Client to access and control the computers connected to the switch Chapter 8 The Log File shows how to use the log file utility to view all the events that take place on the B020 008 17 IP Chapter 9 The Log Server explains how to install and configure the Log Server Chapter 10 AP Operation describes how to operate the B020 008 17 IP using Windows and Java Client application programs rather than with the browser method An Appendix at the end of the manual provides technical and troubleshooting information Chapter 1 Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting t
50. ation to None Control Panel Mouse Mouse Properties gt Motion Buttons Pointers Motion Hardware m Acceleration Adjust how much your pointer accelerates as AES you move it faster e C Low C Medium High Snap to default aK Move pointer to the default button in dialog boxes 145 B020 008 17 IP User Manual Windows XP Windows Server 2003 Set the mouse speed to the middle position disable Enhance Pointer Precision Control Panel Printers and Other Hardware Mouse Pointer Options Mouse Properties Buttons Pointers Pointer Options Wheel Hardware Motion WS Select a pointer speed Slow v V Enhance pointer precision Snap To Al Automatically move pointer to the default button in a N dialog box NS Visibility Na Display pointer trails Ss V Hide pointer while typing C Show location of pointer when press the CTRL key Windows ME Windows 95 Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this Windows NT Windows 98 Set the mouse speed to the slowest position Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 146 Appendix Administrator Login Failure If you are unable to perform an Administrator login because the Username and Password
51. bee hes a a es E 82 Video Adjustment 0 0 cee eee teas 84 The Message Board 00 e cece eens 87 The Main Page 0 ce ee n 90 Port Operations aiii ati aros EE 91 156 B020 008 17 IP User Manual The OSD Toolbar cuca er EE IV Rp Eee 91 Recalling the OSD 0 2 cette 91 OSD Hotkey Summary Table 0 0 0 0 cee eee eee 92 OSD Toolbar Icohs sa 2 50 te eR EUR aod eh a Ae Ea 92 Multiuser Operation a n nananana ananuna 93 Keyboard Hotkey Operation llle 94 Auto Scanning z sentie dte Bek ater duni Rb ats d Erb d dre P das 94 Setting the Scan Interval 1 0 0 0 eet ee 94 Invoking AutoScan ii oneens iniaa naa eese 94 Pausing Auto Scan 0 0 eet ee 95 ExitingsAuto SCalr restera Lek re teo a ER UR ace are 95 Skip Mode oi 95 Keyboard and Mouse Considerati0NS ooooooooooooooo 96 Keystrokes sa elo tr pep edem terere geste dee es e g s 96 Mouse Synchronization llis 97 Chapter 7 Java Client Port Operation Activating the OSD ooococcccococ eh 99 The Java Client OSD 00oococcocccccc ees 100 The Java Client Control Panel llsseseseeeeeeeses 101 Set Video Parameters llle eese 101 Keypad iid nl heo eth pES Beene ind 102 Mouse Synchronization llle eres 102 Message Board 0 cece nee 103 Lock Key LEDs and Resolution 0 0c cee ae eae 106 Switch Screen Mode 00 c cece eee eee 106 AbOUt
52. by moving the highlight bar to it with the Up and Down Arrow keys and pressing Enter or by double clicking it Once you select a port its screen displays on your monitor and your keyboard and mouse input affects the remote system The OSD Toolbar The OSD provides a toolbar to help you control the B020 008 17 IP from within the captured port To bring up the toolbar tap the OSD Hotkey Scroll Lock or Ctrl twice The toolbar appears in the upper left corner of the screen calde dedi 12 Ex 1 Web Server 1 Depending on the settings that were selected under JD Display see page 50 the Port Number and or the Port Name display at the right of the toolbar Note 1 Click on a free area of the toolbar and drag to move it around the screen 2 When the toolbar displays mouse input is confined to the toolbar area and keyboard input has no effect To carry out operations on the computer connected to the port close the toolbar by clicking the X on it or recall the OSD and select the port again Recalling the OSD To dismiss the toolbar and bring back the OSD display the Main Configuration and Administration pages do one of the following Tapthe OSD Hotkey once From the toolbar click the icon that opens the OSD see OSD Toolbar Icons page 92 The OSD Toolbar closes and the main OSD display reappears 91 B020 008 17 IP User Manual OSD Hotkey Summary Table The following table presents a summary
53. ches daisy chained down from the first unit To set up a single stage installation refer to the installation diagram on the following page the numbers in the diagram correspond to the numbers of the installation steps and do the following 1 Optional If you choose to install an external console plug your keyboard monitor and mouse into the Console Ports located on the B020 008 17 IP s rear panel The ports are color coded and marked with an icon to identify themselves Using a KVM cable set see Cables page 18 plug the custom SPHD yellow connector into any available KVM port on the switch At the other end of the cable plug the keyboard video blue and mouse connectors into their respective ports on the computer Plug the cable from the LAN into the LAN port on the B020 008 17 IP s rear panel Connect the power cord provided with this package to an AC source and the B020 008 17 IP s power socket Repeat steps 2 5 for any other computers you wish to install After you are all cabled up you can power on the switch After the switch is powered on power on the computers 28 Chapter 2 Hardware Setup Single Stage Installation Diagram gus 1992 lo GEA Ep E gt Ee Exo Ep Epp Ez A 29 B020 008 17 IP User Manual Two Stage Installation To expand the number of computers that can be controlled i
54. e Even though a B020 008 1 7 IP is not the currently selected one if its Recording check box is checked the Log Server will still record its log events This is the IP Address or DNS name that was given to the B020 008 17 IP when it was added to the Log Server see Configure page 113 Port This is the port number that was assigned to the Log Server in the B020 008 17 IP OSD see Log Server page 56 Connection Days If the Log Server is connected to the B020 008 17 IP this field displays Connected If it is not connected this field displays Waiting This means that the Log Server s MAC address has not been set properly It needs to be set on the Service Configuration page of the Administrator Utility see page 55 This field displays the number of days that the B020 008 17 IP s log events are to be kept in the Log Server s database before expiration see Configure page 113 Description This field displays the descriptive information given for the B020 008 17 IP when it was added to the Log Server see Configure page 113 The Tick Panel The lower panel displays tick information for the currently selected B020 008 17 IP Note that if the installation contains more than one switch even though a switch isn t currently selected if its Recording checkbox is checked the Log Server records its tick information and keeps it in its database 118 Chapter 10 AP Operation Overview In s
55. e KM Show Hide User List When you Hide the User List the User List panel closes The button is shadowed when the User List is open Message Display Panel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board won t appear Compose Panel Key in the messages that you want to post to the board in this panel Click Send or press Enter to post the message to the board 88 Chapter 6 Windows Client Port Operation User List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message Ifauser s name is selected and you want to post a message to all users select All Users before sending your message Ifa user has disabled Chat its icon displays before the user s name to indicate so Ifauser has occupied the KVM or the KM its icon displays before the user s name to indicate so x el Bi administrator The system will be going down in 5 fl Users minutes administrator rii jpssia fernando 89 B020 008 17 IP User Manual The Main Page The Main Page see page 80 lists all of the B020 008 17 IP s ports and governs port access Selecting a port and double clic
56. e ao 116 B020 008 17 IP User Manual Help ir ieee tet Ree T E I EMDP el ee 116 The Log Server Main Screen 0 0 0 cece tee ee 117 QVelVIQW iudi Resideo pveb sod id en d eR pad 117 The ListPanel sen ark oe A Race ete RR AERE 118 The Tick Panel sxc ore ere tee epit eese vb 118 Chapter 10 AP Operation OVetVieW 2 rtc AE ERA HR ER RERUM et N ee RE Rte eee jen itn 119 The Windows Client 0 0 cece eee 119 Install ciet athe A Sack a RU 119 Starting Up s addled a RETE bid sip ROME Loess 120 The File Menu socios o ee RERUM ER ER MR RR Rep 122 The Tools Menu rarna epia a eE eee eee 122 CONNECT eos tte C LEER ad fe athe aretha dade Gunn ts 124 Operation PERMET P 125 Ending the Session eese esee 125 The Java Glenties oinas etae men eet ERE Ra BR AO 126 Installation dd cit 126 Starting Up sire ds am see oa a 126 Operation m id be es 128 Appendix Safety Instructions iee niee iret enad Eea teens 129 General ertet ex de acl ad a eb Ra 129 Rack Mounting creme ee ye ee lees 131 Specifications x ces ic rnb pen redacto Leo tt 132 OSD Factory Default Settings 0 0 0 eese 133 Trusted Certificates llle 134 Overview oro oe ee epe Rd Rd I d Ei um 134 Installing the Certificate llle 135 Certificate Trusted llle 136 Troubleshooting siia ver Rp RR ERE ep Ronee Adon poe ERE 137 Administration lile III 137 General Operation ss tii Su Es RE GbR UR
57. e computer must wait before attempting to login again after it has exceeded the number of allowed failures Continues on next page 63 B020 008 17 IP User Manual Continued from previous page Working Mode If Stealth Mode is enabled the B020 008 17 IP cannot be pinged To permit browser access to the B020 008 17 IP click to put a check mark in the Enable Browser checkbox If browser access is not enabled users will not be able to log into the unit via their browsers If Multiuser Operation is enabled up to 32 users can simultaneously access the B020 008 17 IP If Set default to grayscale is enabled the remote display is changed to grayscale This can speed up I O transfer in low bandwidth situations 1 0 Attributes Clicking the Attributes button brings up a dialog box that allows you to set Share mode and Timeout threshold for each of the ports Setting 170 Attributes Share Share Share Share Share Share Share Share Share Share Share Share Share Share Share Timeout 0 255s B Apply Cancel Continues on next page 64 Chapter 4 Administration Continued from previous page To set a port s Share mode double click it to bring up the I O attributes dialog box 1 0 attributes Share mode Exclusive Occupy Share Cancel Set the port s Share mode according to the information in the following table Attribute Action Exc
58. e screen border that is closest to the area you want to view and the screen will scroll If Keep Screen Size is enabled there is a checkmark in the box the remote screen is not resized Ifthe remote resolution is smaller its display appears as a window centered on your screen Ifthe remote resolution is larger its display is centered on your screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll If Keep Screen Size is not enabled there is no checkmark in the box the remote screen is resized to fit the resolution of your local monitor 123 B020 008 17 IP User Manual Connecting To connect to a B020 008 17 IP unit 1 From the Server List box double click the device that you wish to connect to Or specify the IP address and port number in the Server IP and Port input boxes and then Click Connect The Login dialog box appears Login Window User Name Password Cancel 2 Key in a valid Username and Password and then click OK The program attempts to connect to the selected B020 008 17 IP unit While it does so you can check the Message List window for status messages regarding the operation s progress 3 Once contact with the B020 008 17 IP has been established the Switch to Remote View button becomes active Click it to connect to the B020 008 17 IP and take over console cont
59. een when the Lock status is On Click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them The video resolution of the device connected to the remote port displays directly below the Lock LEDs Switch Screen Mode Bm Clicking this button enables or disables Full Screen Mode By default the Java Client opens in Full Screen Mode About dc Clicking this button opens the About dialog box which displays the Java Client Version information Click the OK button to close the dialog box Send Ctrl Alt Del But Clicking this button sends a Ctrl Alt Del signal to the remote system Help ey Clicking this button brings up the online help screen for the Java Client Exit by Clicking the Exit button terminates the Java Client session 106 Chapter 7 Java Client Port Operation Port Operation Java Client port operation is the same as for the Windows Client See Port Operation page 91 for details Keyboard Hotkey Operation Keyboard hotkey operation is the same as for the Windows Client See Keyboard Hotkey Operation page 94 for details 107 B020 008 17 IP User Manual This Page Intentionally Left Blank 108 Chapter 8 The Log File The Main Screen The B020 008 17 IP logs all the events that take place on it To view the contents of the log file click the Log icon at the left of the Webpa
60. ement 0 002 eee eee 52 Service Configuration 0 0 eee ee 55 Network i usa felis ee Aa eee rt ele a RURSUM dees 56 ANMS ui a Ieee Pee eR RE 58 SII MEER 61 Customization nAra eek ee aaa e 63 Date Time iona itur ei es REIHE VEU EB Rus 67 The 09 Page leve A RIT POPE EPTIX plRtE S ED 68 Upgrading the Firmware 1 0 0 0 eects 69 Chapter 5 Browser Operation Overview oi gcse A Peg fk en ee 71 Logging Its 2e mE a ER PE Rus 71 Webpage Layout oocooocooonoo eee 73 Webpage ICONS anioni paa mera aaea EA EE ee nes 73 The General Dialog Box 6 eee eee 74 Webpage Buttons rr esgic tn takes Galea lea lis 75 Chapter 6 Windows Client Port Operation Activating the OSD 1 0 tte eee 77 The Windows Client OSD 000 0 eect ee 80 Windows Client Control Panel 0 000 c eee eee 81 Hotkey Setup oss eene gaa bee hes a a es E 82 Video Adjustment 0 0 cee eee teas 84 The Message Board 00 e cece eens 87 The Main Page 0 ce ee n 90 Port Operations aiii ati aros EE 91 Chapter 1 The OSD Toolbar 2 x RESI nv E eee eee Ee ens 91 Recalling the OSD 0 2 cette 91 OSD Hotkey Summary Table 0 000 cee eee ee 92 OSD Toolbar ICONS 2 5 ete pe ERR ed oe ae 92 Multiuser Operation 0 0 0 cette eee 93 Keyboard Hotkey Operation 000 cece eee eee eee 94 AUto SCANNING Mets seated ty Bek hae due Race tae seals e tec le 94 Setting the
61. eration in Auto Scan Mode see Multiuser Operation page 93 Auto Scanning The Auto Scan function automatically switches among all the ports that are accessible to the currently logged on User at regular intervals so that the user can monitor their activity automatically See Scan Select page 50 for information regarding accessible ports Setting the Scan Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting see page 50 Invoking Auto Scan To start Auto Scanning tap the A key The Auto Scan function cycles through the ports in order starting from the first port on the installation An S appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode 94 Chapter 6 Windows Client Port Operation Pausing Auto Scan While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer by pressing P During the time that Auto Scanning is paused the S in front of the Port ID blinks On and Off Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you were to exit and restart Auto Scan Mode the scanning would start from the very first computer on the installation To resume Auto Scanning press any key except Esc or the Spacebar Scanning c
62. es Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged Thedevice exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 130 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and
63. etes eR pape nels ache eS gen theo E KATE e 106 Send GtrbeAlteDel cg cea tees age lea o Enel eae 106 Flelpz eru Reid Reena ed aad Ete alee 106 EX it m 106 Port Operation siiis eee Pa bw de ew m ea 107 Keyboard Hotkey Operation 00 0c cee eee eee eee 107 Chapier 8 The Log File The Main Screen seii a iae e S aeaa a Ea a tees 109 Chapter 9 The Log Server Installation egee a Re aed i ee ae ay Be ET 111 Starting guo 112 The Menu Bar tiie hae ett a ee ele areal whe ee 113 Gohnflgute s ica pti ERE sd 113 Events selten ap puse IAS 114 Options os ERI REIR RERUM Socrates acd soe ao 116 157 B020 008 17 IP User Manual Help ir ieee tet Ree T E I EMDP el ee 116 The Log Server Main Screen 0 0 0 cece tee ee 117 QVelVIQW iudi Resideo pveb sod id en d eR pad 117 The ListPanel sen ark oe A Race ete RR AERE 118 The Tick Panel sxc ore ere tee epit eese vb 118 Chapter 10 AP Operation OVetVieW 2 rtc AE ERA HR ER RERUM et N ee RE Rte eee jen itn 119 The Windows Client 0 0 cece eee 119 Install ciet athe A Sack a RU 119 Starting Up s addled a RETE bid sip ROME Loess 120 The File Menu socios o ee RERUM ER ER MR RR Rep 122 The Tools Menu rarna epia a eE eee eee 122 CONNECT eos tte C LEER ad fe athe aretha dade Gunn ts 124 Operation PERMET P 125 Ending the Session eese esee 125 The Java Glenties oinas etae men eet ERE Ra BR AO 126 Installation dd cit 126 Starting Up sire ds am see
64. fferent time zones the device s time is changed to match the computer s time except that the time zone difference is still maintained Click this icon to install new versions of the B020 008 17 IP s firmware See page 69 for details Note The Firmware icon only displays for users with administrative permission It doesn t appear on the Webpages of users who don t have the proper permission You should always click this icon to log out and end your B020 008 17 IP session If you close the browser without first logging out you will have to wait approximately one minute before logging in again unless multiuser operation is enabled see Customization page 63 73 B020 008 17 IP User Manual The General Dialog Box The General dialog box is the default Webpage An explanation of the dialog box fields is given in the table below Field Purpose Device Name To make it easier to manage installations that have more than one B020 008 17 IP MAC Address The B020 008 17 IP s MAC Address displays here Firmware Version Indicates the B020 008 17 IP s current firmware version level Network Transfer Rate Reset on exit Displays the currently selected rate for data transmission The network transfer rate is administrator selectable see Network Transfer Rate page 56 Select this check box to reset the B020 008 17 IP and implement new settings when you log out Following a reset wait one t
65. from the local console go to the Administration page and reset the calendar to the correct date see page 51 and page 67 137 B020 008 17 IP User Manual General Operation Problem Possible Cause Solution Erratic operation Mouse and or keyboard not responding The system needs to be reset Improper mouse and or keyboard reset Press and hold the Reset button see page 21 for at least three seconds Unplug the cable s from the console port s and then plug it back in again Sudden loss of network connection Local reset of B020 008 17 IP Close your B020 008 17 IP connection Wait approximately 30 seconds and then log in again When logging in from a browser the following message appears 404 Object Not Found The login string was not included when the IP address was specified Make sure to include the forward slash and correct login string when you specify the B020 008 17 IP s IP address See Default Webpage Name page 62 Two pointers appear when I login from a remote computer This is normal One is the pointer of the computer that you are accessing the other is the remote computer s pointer You can shrink the non functioning pointer so that it is almost invisible See Toggle mouse display page 83 for details The OSD display is intermittent when accessing a computer for which the display refresh rate is set to 56Hz can t
66. g see Default Webpage Name page 62 when you specify the B020 008 17 IP s IP address 3 Close the Java Client reopen it and try again Pressing the Windows Java doesn t support the Windows Menu key Menu key has no effect Java Client performance Exit the program and start again deteriorates National language If the local keyboard is set to a non English layout you characters do not appear must set the remote computer s keyboard layout to English IP and MAC address filters IP and MAC address filters only work with the Windows do not work with the Java Client We recommend using the Default Web page Client name see page 61 as a means to enhance the overall security of the KVM switch The Log Server Problem Resolution The Log Server program The Log Server requires a file provided by Microsoft in does not run order to access the database This file is automatically installed with Windows ME 2000 and XP For Windows 98 and NT you will have to go to the Microsoft download site htto www microsoft com data download htm to retrieve the file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Appendix Panel Array Mode Problem Resolution Low resolution video in Panel
67. ge A screen similar to the one below appears B020 008 17 1P Log Information 2007 06 14 14 44 04 Landing system setting 14 44 04 Accept new IP 10 0 12 126 14 44 00 5yy Connected eth 10 0 13109 00 13 9672 C 67 03 T4400 SE Inwekd dert ID Urk coed 1444208 Add 10 0 13 108 to black ler 1444113 Sys Connected with 10 0 12 109 00 19 40 7C 6C 03 J4s4 04 Sys Uva Cent ID Urb dosed 1434 14 Add 10 013 169 to biach let 14 44 41 User mienky ator from 00 1 3 86 7C 6C 003 10 0 13 189 aber Lo log ASO Sys Connected wif 10 0 13 109 00 13 4679 6C 0 1445 01 Sym Acc vio windows chert IP m 10 0 13 10 MAC 0048 54 54 921 14 45 02 User acdeuristrator OP 10 0 13 L9 MAC 0040 54 44 94 26 attempng to og 14 47 50 Video Step 1447 52 Fyr Discorrected wath 10 0 13 109 00 1 gt 46 7C44 09 14 47 56 User from 00 12 46 ICAI 10 0 12 105 logged out 144806 Sye Connected with 10 0 1 189 00 19 46 7C 6c 13 14 40 07 Sys invalid dent ID Urk dosed 1448 07 A44 10 0 13 189 to Lac lat 15 43 24 User from Q0 13 4 2C 409 10 013 109 logged out ISAIA User scheanietratior from 00 13 86 7C 60 40 10 0 13 165 sttemong to loge 18 95 90 ys Connected wtf 10 0 13 589 00 12 40 70 6403 185581 Sys Access via vandoves dient IP 10 0 13 199 MAC D0 48 94 5A 4 20 15 95 52 User edit ator P 10 0 13 119 MAC 00 40 54 44 M 20 aller to loge A maximum of 512 events are stored in the log file To clear the log file click
68. have been selected as Quick View Ports see Quick View Ports page 43 QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode see Auto Scanning page 94 Key in a value from 0 255 seconds The default is 10 seconds a setting of 0 disables the Scan function Screen Blanker Logout Timeout If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes A setting of 0 disables this function The default is 0 disabled If there is no Operator input for the amount of time set with this function the Operator is automatically logged out A login is necessary before the B020 008 17 IP can be accessed again Enter a value from 0 180 minutes The default is 30 minutes 0 disables the function Beeper When set to ON the beeper sounds whenever the port is switched when activating the Auto Scan function see Auto Scanning page 94 or when an invalid entry is made on an OSD menu The default is ON Change Allows a user to change the account password After clicking the Password Change Password button a dialog box appears Enter the old password Then enter a new password and confirm it by entering it again Press OK to save changes or
69. he Menu function and brings up the Main Menu When navigating through the menus this button lA moves you right or up When making an adjustment it increases the value When navigating through the menus this button Vv moves you left or down When making an adjustment it decreases the value EXIT When you have not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be When you have entered the LCD OSD Menu function pressing this button exits the current menu and returns you to the previous menu Use it to leave an adjustment menu when you are satisfied with the adjustment you have made When you are at the Main Menu pressing this button exits the LCD OSD 37 B020 008 17 IP User Manual The Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below Setting Explanation Brightness Adjusts the background black level of the screen image Contrast Adjusts the foreground white level of the screen image Phase Adjusts the vertical size of the screen image Clock Adjusts the horizontal size of the screen image H Position Positions the display area on the LCD panel horizontally moves the display area left or right V Position Positions the display area on the LCD panel ver
70. he certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options The Wizard presents a caution screen 3 NN You are about to install a certificate from a certification authority CA daiming to represent Tripp Lite Windows cannot validate that the certificate is actually from Tripp Lite You should confirm its origin by contacting Tripp Lite The following number will assist you in this process Thumbprint sha1 F3866988 A1340D25 1E6F09BC 895F6DCD B30FB7AF Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you dick Yes you acknowledge this risk Do you want to install this certificate J 4 Click Yes 135 B020 008 17 IP User Manual 5 Click Finish to complete the installation 6 Click OK to close the dialog box Certificate Trusted The certificate is now trusted Security Alert x Information you exchange with this ste cannot be viewed or S changed by others However there is a problem with the site s secunty certificate o The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed te
71. he new port information See Port Names page 46 for details Note If the computer s operating system does not support hot plugging this function may not work properly Powering Off and Restarting If it becomes necessary to power off the B020 008 17 IP or if the switch loses power and needs to be restarted wait 10 seconds before powering it back on The computers should not be affected by this but if any of them should fail simply restart the affected computers Port ID Numbering Each of the B020 008 17 IP s KVM ports is assigned a two digit Port ID number You can access any device by specifying the Port ID of the port that it is connected to Port numbers from 1 8 are padded with a preceding zero so they become 01 08 For example a computer attached to Port 6 would have a Port ID of 06 39 B020 008 17 IP User Manual This Page Intentionally Left Blank 40 Chapter 4 Administration Overview The OSD s Administration page lets the Administrator and users with administration permission see User Management page 52 configure and control the overall operations of the B020 008 17 IP The Administration tab is disabled grayed out for users who do not have administration permission The Local Console Once the B020 008 17 IP has been installed the next step that the Administrator needs to perform is to set up the unit for user operation The most convenient way to do this for the first time
72. he option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all Tripp Lite products and how they can help you connect without limits visit Tripp Lite on the Web or contact an Tripp Lite Authorized Reseller Visit Tripp Lite on the Web for a list of locations and telephone numbers International http www tripplite com 11 B020 008 17 IP User Manual This Page Intentionally Left Blank Chapter 1 Introduction Overview The B020 008 17 IP Console KVM Switch with IP Access is a control unit that allows secure access to multiple computers from a single KVM keyboard video and mouse console A single B020 008 17 IP can control up to 8 computers It consists of an integrated LCD monitor keyboard and touchpad in a 1U rack mountable retractable sliding housing The LCD and keyboard touchpad modules slide independently of each other To maximize space in your data center the keyboard touchpad module slides back to hide away when not in use while the thin profile LCD monitor rotates back flush against the rack allowing convenient monitoring of computer activity The B020 008 17 IP features IP based connectivity that allows one local operator and multiple remote operators to concurrently monitor and access the computers on your installation Becau
73. he problem computer and reduce its resolution to 1280 x 1024 Note Although the LCD monitor only supports video resolutions of up to 1280 x 1024 the B020 008 17 IP itself can support video resolutions up to 1600 x 1200 60 Hz If you wish to set the screen resolutions of the connected computers to something higher than 1280 x 1024 see Screen Resolutions Higher than 1280 x 1024 page 143 for details When viewing a computer with a high screen resolution from a remote computer can t see the entire desktop The computer s screen resolution exceeds that ofthe remote computer or Windows is emulating a higher Screen resolution than the computer s graphics card supports Try to move the pointer up and down and side to side to expose the parts of the desktop that you can t see If this doesn t work toggling the mouse display will allow you to use the computer s own pointer to view the rest of the desktop See Toggle mouse display page 83 139 B020 008 17 IP User Manual The Java Client For mouse synchronization problems see The Message Board Button Bar page 104 and Additional Mouse Synchronization Procedures page 145 For connection and operation problems see the table below Problem Resolution E Java Client won t connectto 1 Java 2 JRE 1 4 2 or higher must be installed on your the B020 008 17 IP computer 2 Make sure to include the forward slash and ogin strin
74. ice on that port Amonitor icon is in front of the port number The monitor icon is green for ports that have devices connected to them that are powered on otherwise it is gray 42 Chapter 4 Administration Ifa port has been specified as a Quick View port see below a red eye icon is displayed along with the monitor icon to indicate so In addition to using this page to select ports to switch to the administrator can also use this page to enable disable Quick View status for selected ports and to create modify or delete names for each of the ports The following sections describe how to enable Quick View status and how to create modify or delete port names Quick View Ports Selecting certain ports as Quick View ports is a way of limiting which ports are included when the B020 008 17 IP is in Auto Scan mode If the B020 008 17 IP is configured to only auto scan ports that have Quick View status see Scan Select page 50 designating a port as a Quick View port in this dialog box means that it will be included when auto scanning is in effect The spacebar toggles a port s Quick View status To select deselect a port highlight it and press the spacebar When a port has been selected as a Quick View port a red eye icon displays in the port icon column to indicate so When a port isn t selected there is no red eye icon 43 B020 008 17 IP User Manual The List Function The List Function lets you b
75. ich can possibly give rise to access conflicts To alleviate this problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an Internet chat program does When you click the Message Board icon on the Windows Client Control Panel see page 81 a screen similar to the one below appears Button Bar x el m Al Users administrator Message Display Panel User List Panel Send Com pose Panel 87 B020 008 17 IP User Manual The Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when the user has occupied th
76. information has become corrupted or you have forgotten it for example there is a procedure you can use to clear the login information Note Performing this procedure also returns all settings to their defaults To clear the login information and return all settings to their defaults do the following 1 Power off the B020 008 17 IP and remove the power cord from the power socket 2 Remove the cover from the B020 008 17 IP 3 Using a jumper cap short the jumper labeled J18 on the mainboard J9 311 J10 J1 J12 u31 a J17 wis Default Ust Possword 4 Replace the power cord and power on the B020 008 17 IP 5 When the front panel LEDs flash power off the B020 008 17 IP and remove the power cord from the power socket again 6 Remove the jumper cap from the jumper 7 Replace the cover on the switch Replace the power cord and power on the KVM switch 8 After powering on the unit you can use the default Username and Password see page 41 to log in 147 B020 008 17 IP User Manual Dedicated Invocation Keys Two dedicated keys below are provided on the keyboard module to make it easy to invoke the OSD and the OSD Toolbar Note These keys are toggles Press once to invoke the feature press again to exit The KVM OSD Key invokes the OSD See The Local Console page 41 for de
77. ing Off and Restarting 0 cece eee eee 39 Port ID Numbering 0200 c eee eee eee 39 Chapter 4 Administration OveivieW Gani na He A oh ee ce dde 41 The Local Gonsole m ein ney det tis id ta 41 Th Main Page ue Snes eee a 42 Quick View Ports e se ese ues QU SIM MEA den oder ae 43 Fhe List FUNCION oem gem eR etg 44 Port Names cx eee eid ache GI PROS REA cR URP HR Re etn 46 Port Operation Ar ce veu kei REDE eer in 48 The Configuration Page 0 cece ete 49 The Administration Page 0 cee tees 51 General ere esd pel eg eed dd 51 User Management 0 002 eee eee 52 Service Configuration 0 0 eee ee 55 Network i usa felis ee Aa eee rt ele a RURSUM dees 56 ANMS ui a Ieee Pee eR RE 58 SII MEER 61 Customization nAra eek ee aaa e 63 Date Time iona itur ei es REIHE VEU EB Rus 67 The 09 Page leve A RIT POPE EPTIX plRtE S ED 68 Upgrading the Firmware 1 0 0 0 eects 69 Chapter 5 Browser Operation Overview oi gcse A Peg fk en ee 71 Logging Its 2e mE a ER PE Rus 71 Webpage Layout oocooocooonoo eee 73 Webpage ICONS anioni paa mera aaea EA EE ee nes 73 The General Dialog Box 6 eee eee 74 Webpage Buttons rr esgic tn takes Galea lea lis 75 Chapter 6 Windows Client Port Operation Activating the OSD 1 0 tte eee 77 The Windows Client OSD 000 0 eect ee 80 Windows Client Control Panel 0 000 c eee eee 81 Hotkey Setup oss eene gaa
78. is from the local console After turning on the B020 008 17 IP a login prompt appears B020 008 1 7 IP Login Username administrator Password Login Since this is the first time you are logging in use the default Username administrator and the default Password password For security purposes we strongly recommend that you use the User Management function see page 52 to remove these and give yourself a unique Username and Password with the appropriate permissions 41 B020 008 17 IP User Manual After you successfully log in the Local Console OSD appears Main Configuration Administration Log gt 02 Web Server 2 03 Mail Server 1 04 Mail Server 2 The OSD consists of four pages each with a specific set of functions Main Configuration Administration and Log Each of page is discussed in the sections that follow The functions of the two buttons at the right of the title bar are described in the table below Functions can be invoked by clicking the icon or by pressing its associated function key Button Key Function Close Closes the OSD display but does not log you out of E Esc the session You can bring the display back with the OSD hotkeys see OSD Hotkey page 50 Log Out Closes the OSD display and logs you out of the x F8 session The Main Page The Main page governs port access Selecting a port and double clicking it switches you to the dev
79. itis necessary to correct the gamma level for the remote video display use the Gamma function of the Video Adjustment dialog box Under Basic configuration there are ten preset and four user defined levels to choose from Drop down the list box and choose the most suitable one For greater control clicking the Advanced button brings up the following dialog box Video Options RGB Screen position 99 x 000 y 000 QA Red Gain j e n Green Gain f Blue Gair Auto Sync ord D Gamma Defaut a Min Max Video quality n R Refresh T Enable refresh efreshevey ig secs Save As Reset Bandwidth Control Userdef 1 E Bee L LA J High Low OK Cancel Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click OK to save your changes and close the dialog box Click Cancel to abandon your changes and close the dialog box Note For best results change the gamma while viewing a remote computer 86 Chapter 6 Windows Client Port Operation The Message Board The B020 008 17 IP supports multiple user logins wh
80. itself and implement all the new settings when you log out Following the reset wait one to two minutes before logging back in Note For some changes the Reset on exit check box is automatically selected and the KVM switch will reset when you log out Clearing the check mark before logging out will cause the new settings to be discarded Reset Values Clicking this button undoes all changes that have been made to the Configuration and Administration pages except for port names usernames and passwords and returns the parameters to the original factory default settings see OSD Factory Default Settings page 133 Clear Name List This function clears the Port Names on the Main page 66 Chapter 4 Administration Date Time The Date Time dialog box lets the Administrator set up the B020 008 17 IP s time parameters B020 008 17 1P Date Time E Main Configuration Administration Log Time Zone I Daylight Savings Time e GMT 10 Vladivostok zi lt lt lt September 2007 gt gt gt 2 SE Sun Mon Tue Wed Thu Fri Sat e 1 2 3 74 5 8 4 8 E 9 10 11 12 13 14 15 16 17 BEB 2 2 f amp 28 24 25 26 27 o 30 i 49 24 Synchronize If your country or region employs Daylight Saving Time Summer Time check the corresponding box To establish the time zone that the B020 008 17 IP is located in drop down the Time Zone list and choose the city that most closely corresp
81. k ScrollLock EN i display PortNumber Name z E iv Duration P a SE scan Select Il x B Scan Duration fio sec g Screen Blanker p min O Logout Timeout 30 min Y Beeper ON C OFF Change Password The Configuration page settings are explained in the table on the following page Continues on next page 49 B020 008 17 IP User Manual Continued from previous page Setting Function OSD Hotkey Selects which Hotkey controls the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination ID Display Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME ID Duration Determines how long a Port ID displays on the monitor after a port change has taken place You can choose an amount from 0 255 seconds The default is 5 Seconds 0 is Always On Scan Select Scan Duration Selects which computers will be accessed under Auto Scan Mode see Auto Scanning page 94 Choices are ALL All the Ports which have been set Accessible see Port Access page 54 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports which have been set Accessible and
82. king it switches you to the device on that port Note The administrator selects which ports are accessible to each user with the User Management function see page 52 for details The OSD uses a tree view To see the ports for a particular station click the plus sign in front of the Station Number The Port Number List drops down To dismiss the list click the minus sign in front of the Station Number Aport icon in the shape of a monitor displays in front of the port number Ports that have devices connected to them that are up and running have the port icon lit in green Ports that have been selected as Quick View ports see below have a red eye icon displayed with the monitor in the port icon column to indicate so There are two buttons on the title bar at the top right Button Function Log out clicking this button or pressing F8 closes the OSD display and logs you out of the B020 008 17 IP session Ex Close clicking this button or pressing Esc closes the OSD w display but does not log you out of the session You can bring the display back with the OSD hotkeys see OSD Hotkey page 50 In addition to using this page for port switching the administrator can also use this page for port management See The Main Page page 42 in the Administration chapter 90 Chapter 6 Windows Client Port Operation Port Operation Select a port on the OSD Main Screen either
83. kit is provided with your B020 008 17 IP The kit enables the switch to be mounted in a rack with a depth of 17 30 N L Brackets Side Mountng Brackets A Note Ittakes two people to mount the switch one to hold it in place the other to screw it in Optional mounting kits including single person Easy Installation kits are available with a separate purchase See Dedicated Invocation Keys page 148 for details To rack mount the switch do the following 1 While one person positions the switch in the rack and holds it in place the second person using the screws provided with the rack mounting kit loosely screws the front brackets to the rack 26 Chapter 2 Hardware Setup 2 While the first person still holds the switch in place the second person slides the L brackets into the switch s side mounting brackets from the rear until the bracket flanges contact the rack then using the screws provided with the rack mounting kit screws the L brackets to the rack A B 3 After the L brackets have been secured tighten the front bracket screws Note 1 Cage nuts are provided for racks that are not prethreaded 2 Allow at least 2 on each side for proper ventilation and at least 5 at the back for the power cord and cable clearance 27 B020 008 17 IP User Manual Single Stage Installation In a Single Stage installation there are no additional swit
84. last results C Search excluding last results Start date Start time End date End time Pattem 2006 03 14 113 15 19 Ex 2006 0315 13 15 19 Result Server 10 0 13 54 03 15 2006 1 2 01 34 Loading system setting 03 15 2006 12 01 34 DHCP Discovering 03 15 2006 1 2 01 34 DHCP Requesting 03 15 2006 12 01 34 DHCP Requesting 03 15 2006 1 2 01 34 DNS server 1 10 0 1 23 03 15 2006 1 2 01 34 Accept new IP 10 0 13 54 03 15 2006 1 2 07 49 User from 00 01 29 5C 13 94 10 0 8 150 scanning port 445 03 15 2006 1 2 07 52 User from 00 01 29 5C 13 94 10 0 8 150 scanning port 445 y 114 Chapter 9 The Log Server A description of the items is given in the table below Item Explanation New search This is one of three radio buttons that define the scope of the search If it is selected the search is performed on all the events in the database for the selected B020 008 17 IP Search last results This is a secondary search performed on the events that resulted from the last search Search excluding last results This is a secondary search performed on all the events in the database for the selected B020 008 17 IP excluding the events that resulted from the last search Server List B020 008 17 IP units are listed according to their IP address Select the unit that you want to perform the search on from this list Y
85. le below the LCD module The modules can either slide together or independently This allows you to have the LCD display available for viewing while the keyboard touchpad module is conveniently out of the way when not in use Opening Separately 1 Pull the release catches to release the console and pull the top panel a few centimeters toward you Once the console has been released you can let go of the catches n Oo O Sse 55555005056 000 00000 m ooo 0O00 DOC BODA Release Catch Continues on next page 31 B020 008 17 IP User Manual Continued from previous page 2 Pull the top panel all the way out until it clicks into place 32 Chapter 3 Basic Operation 4 Reach underneath and pull the keyboard module all the way out until it clicks into place Opening Together Refer to the diagrams in the Opening Separately section as you do the following 1 Pull the release catches and pull the top and bottom panels out until the keyboard module clicks into place Note Once the console has been released you can let go of the catches 2 Pull the top panel the rest of the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen Note Refer to the warning regarding placing excessive weight on the keyboard module on the following
86. lient Control Panel icons and their functions are described in the sections that follow as Set Video Parameters ES Clicking this button brings up the Video Adjustment dialog box Video Settings xj t Red v i Min Max gt CET 4 Green TS Min Max Auto Sync Blue x Min Max r Gamma Default X Advanced Quality y Min Max JEnable refresh Refresh every secs Bandwidth _ Enabled High Low 1 oK Cancel It is similar to the Windows Client Video Adjustment dialog box See Video Adjustment page 84 for details 101 B020 008 17 IP User Manual Keypad Some keyboard combinations cannot be captured and sent to the B020 008 17 IP In order to implement their effects on the remote system this function provides a one click implementation of some common window control combinations o gt Ctrl omar Mouse Synchronization At times the local mouse movement may lose sync with the remote mouse movement The Mouse Synchronization function gets them back into sync There are two methods available to bring the pointers into sync 1 Click the Mouse Synchronization button wait for the remote mouse pointer to move to the upper left corner of the screen move your local mouse pointer directly on top of the remote pointer and click 2 Move your local mouse pointer over the Java Client Control Panel and
87. lity and convenience the B020 008 17 IP supports Ports an external KVM console A custom console cable set is provided to attach the external console s monitor keyboard and mouse 4 LAN Port The cable that connects the B020 008 17 IP to a LAN WAN or Internet plugs in here 5 KVM Ports The cables that link to the computers plug in here Note The shape of these 15 pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in See Cables page 18 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers 23 B020 008 17 IP User Manual This Page Intentionally Left Blank 24 Chapter 2 Hardware Setup Before You Begin A Make sure that power to all the devices you will be connecting Important safety information regarding the placement of this device is provided on page 129 Please review it before proceeding up has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Packing material has been inserted to protect the B020 008 17 IP during shipping Slide the LCD module out See Opening the Console page 31 until the packing material is visible Remove the packing material before installing the unit as shown in the diagram below 25 B020 008 17 IP User Manual Standard Rack Mounting A standard rack mounting
88. lows the user to create a named work file so its values will not be lost and it will be available for future recall Open Allows the user to open a previously saved work file and use the values contained in it Save Allows the user to save the values presently in effect as the current work file The Tools Menu Tools menu operations are performed after you connect but before you switch to remote view There are two entries on the Tools Menu Keyboard and Config They are explained in the sections that follow Keyboard Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey Setup utility is accessed by opening the Tools menu and selecting Keyboard The Hotkey Setup Screen that appears is essentially the same dialog box discussed in the browser based Windows Client chapter See Hotkey Setup page 82 for details 122 Chapter 10 AP Operation Config When you select Config a screen similar to the one below appears Ok M Graphics option v Full screen mode Cancel If Full Screen Mode is enabled there is a checkmark in the box the remote display fills the entire screen of your local monitor If Full Screen Mode is not enabled there is no checkmark in the box the remote display appears as a window on your desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to th
89. lusive The first user to occupy the port has exclusive control over it No other user can view or access it Occupy The first user to occupy the port has control over it Up to 31 additional users can view its video output however The Timeout function discussed on page 65 applies to ports that have this setting Share Allows up to 32 users to simultaneously share control over the port User input is placed in a queue and executed on a first sequentially In addition a user can access the B020 008 17 IP s Message Board function to gain control of the keyboard and mouse or keyboard video and mouse of a Share designated port See The Message Board page 87 The Timeout field sets a time threshold for users on ports whose Share Mode has been set to Occupy see Occupy page 65 If there is no activity from the user occupying the port for the amount of time set here the user is timed out and the port is released The first user to send keyboard or mouse input after the port has been released gets to occupy the port Input a value from 0 to 255 seconds The default is 3 seconds A setting of 0 causes the port to be released the instant there is no input 65 B020 008 17 IP User Manual Miscellaneous The functions performed by the remaining elements at the bottom of the screen are described in the table below Parameter Explanation Reset on exit Place a check here to have the B020 008 17 IP reset
90. n key to substitute for the Ctrl key If you substitute the F11 key for example pressing F11 5 would appear to the remote system as Ctrl 5 Note To invoke an action you must press and release the keys one key at a time 83 B020 008 17 IP User Manual Video Adjustment You can adjust the placement and the picture quality of the remote screen as displayed on your local monitor with the Video Options function To do so either click on the Hammer icon on the Control Panel or use the Adjust Video hotkeys see Hotkey Setup page 82 The following screen appears Video Options Screen position RGB Red Gain oo El EN Green Gain o _ NE Blue Gain A Gamma l Default y Advanced gt gt Min Max Video quality FT Enable refresh Refreshevery 19 secs m Control The meanings of the adjustment options are given in the table below 84 Chapter 6 Windows Client Port Operation Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons Auto Sync Click Auto Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync Note This function works
91. n your KVM installation up to 8 additional KVM switches model B007 008 can be cascaded from the B020 008 17 IP s KVM ports As many as 64 computers can be controlled in a complete two stage installation In a two stage installation the B020 008 17 IP is considered the first stage unit the cascaded switches are considered second stage units To set up a two stage installation do the following 1 Make sure that power to all the devices you will be connecting up including all preexisting devices on the installation have been turned off 2 Usea KVM cable set see Cables page 18 to connect any available KVM Port on the First Stage unit to the Console ports of the Second Stage unit 3 Use KVM cable sets as described in the Cables section of the user manual for the cascaded KVM switch to connect any available KVM port on the cascaded KVM switch to the keyboard video and mouse ports of the computers you are installing 4 Plug the power cord that came with the cascaded KVM switch into its power socket and then into an AC power source Repeat Steps 2 4 for any additional KVM switches that you wish to cascade from the B020 008 17 IP 5 Power on the B020 008 17 IP 6 Power on the cascaded KVM switches 7 Power on the computers 30 Chapter 3 Basic Operation Opening the Console The B020 008 17 IP s console consists of two modules an LCD display module located under the top cover and a keyboard touchpad modu
92. nel and back out again Performing an Auto Sync with the Video Adjustment function see Video Adjustment page 84 for details If performing these actions does not resolve the problem do the following 1 Invoke the Adjust Mouse function with the Adjust Mouse hotkeys see Adjust mouse page 83 for details 2 Move the local mouse pointer exactly on top of the remote mouse pointer and click If this procedure still does not help you should set the mouse speed and acceleration for each problematic computer attached to the switch See Additional Mouse Synchronization Procedures page 145 for instructions 97 B020 008 17 IP User Manual This Page Intentionally Left Blank 98 Chapter 7 Java Client Port Operation Activating the OSD After you have successfully logged in see page 71 to activate the Java Client OSD do the following 1 Click the Java Client button the one without the arrow at the left of the Webpage Note You must have Sun s Java 2 JRE 1 4 2 or higher installed on your computer before running the Java Client At the time of writing JRE 5 0 Update 5 was the latest release Java is available for free download from the Sun Java Website http java sun com 2 Accept the security certificates 3 When the browser dialog asks what to do with the program file click Open Note 1 If the browser cannot run the file save it to the hard drive Then with your browser still open
93. o two minutes before logging back in This check box is only enabled for users who have administration privileges Note For some changes the Heset on exit check box is automatically selected and the KVM switch will reset when you log out Clearing the check mark before logging out will cause the new settings to be discarded Last IP from DHCP server Displays the current IP address of the B020 008 17 IP Note New versions of the B020 008 17 IP s firmware can be downloaded from our Website as they become available See page 69 for details 74 Chapter 5 Browser Operation Webpage Buttons The purpose of the buttons at the left of the Webpage are explained in the table below Icon Purpose Click this button to download the Windows Client software to m remotely control the connected computer s Windows Client Java Client Note You must download a new Windows Client each time you log in from your browser For platform independence the Java client allows users that have Java installed to connect to the B020 008 17 IP Click this button to download the Java Client software to remotely control the connected server s Note You must download a new Java Client each time you log in from your browser 4 Windows Client In some instances administrators don t want the BO20 008 17 IP to be accessible by browser Clicking this button allows the user to download the API version of the Window
94. ome cases the Administrator may not want the B020 008 17 IP to be available via browser access AP versions of the Windows Client and the Java Client are provided to enable direct access of the B020 008 17 IP without having to go through a browser The programs are initially downloaded from the browser page After they have been downloaded by the Users the Administrator can disable browser access see page 63 The Windows Client Installation To install the Windows Client on your computer do the following 1 Log into the B020 008 17 IP with your browser and click the second Windows Client button the one with the arrow A screen similar to the one below appears File Download Security Warning xi Do you want to run or save this file E Name WinClient exe Type Application 475 KB From 10 0 100 67 Run Save Cancel While files from the Intemet can be useful this file type can Y potentially harm your computer If you do not trust the source do not run or save this software What s the risk 2 Click Save In the dialog box that comes up specify a location on your hard disk to save it to 119 B020 008 17 IP User Manual Starting Up To connect to the B020 008 17 IP go to the location on your hard disk that you saved the Windows Client program to and double click its icon WinClient exe to bring up the Windows Client Connection Screen P win32 Client 1 0 060 Default 5 xl File
95. onds to where it is at To set the year and day use the Calendar graphic Clicking lt or gt moves you backward or forward by one month increments Clicking lt lt or gt gt moves you backward or forward by one year increments In the calendar click on the day To set the time use the 24 hour HH MM SS format Click Synchronize to save your settings 67 B020 008 17 IP User Manual The Log Page Clicking the Log tab brings up the contents of the log file The log file is discussed in Chapter 8 B020 008 17 IP Log EN x Main Configuration Administration Log 03 14 24 Loading system setting 03 14 24 Accept new IP 10 0 100 150 03 15 57 User administrator from 00 40 01 41 E 7 8A 03 16 18 User from 00 40 01 41 E7 84 10 0 13 1891 68 Chapter 4 Administration Upgrading the Firmware As new versions of the B020 008 17 IP firmware become available they can be downloaded from our Website Note Although upgrading the firmware isn t on the OSD Administration page it is an administrative function so we chose to discuss it in this chapter To upgrade the firmware do the following 1 Download the new firmware file to a computer that is not part of your B020 008 17 IP installation 2 From that computer open your browser and log in to the B020 008 17 IP see Logging In page 71 3 Click the Firmware icon see Webpage Icons page 73 to open the Firmw
96. ontinues from where it left off Exiting Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the computers manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval The Skip Mode hotkeys are the four Arrow keys Their operation is explained in the table below Arrow Action e Skips from the current port to the first accessible port previous to it See Scan Select page 50 for information regarding accessible ports gt Skips from the current port to the first accessible port that comes after it 7 Skips from the current port to the very first accessible port on the installation Skips from the current port to the very last accessible port on the installation 95 B020 008 17 IP User Manual Keyboard and Mouse Considerations Keystrokes Except for Alt Tab and Ctrl Alt Del all keyboard input is sent to the remote system The above two chorded key combinations are retained on the local system to switch among applications and to recover from disaster In order to provide the Alt Tab and Ctrl Alt Del
97. ou can select more than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be 1 is the most general 3 is the most specific Start Date Select the date that you want the search to start from The format follows the MM DD Y YYY convention as follows 11 04 2005 Start Time Select the time that you want the search to start from End Date Select the date that you want the search to end at End Time Select the time that you want the search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard 96 is supported E g h ds would match hands and hoods Results Lists the events that contained matches for the search Search Click this button to start the search Print Click this button to print the search results Exit Click this button to exit the Search dialog box Maintenance This function allows the administrator to perform manual maintenance of the database such as erasing specified records before the expiration time that was set with the Limit setting of the Edit function see page 114 115 B020 008 17 IP User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears
98. page 33 B020 008 17 IP User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 65lbs Failure to heed the information below can result in damage to the keyboard module RIGHT Rest your hands and arms lightly on the keyboard module as you work WRONG DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module 34 Chapter 3 Basic Operation Closing the Console 1 Pull the release catches located on either side of the keyboard toward you to release the keyboard module then slide the module slightly in DDD Lon El DODO OT za DOT 2 Let go of the catches Using the front handle push the keyboard module all the way in B 35 B020 008 17 IP User Manual 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module IE E SEBS e B8 BB b BB BT 36 Chapter 3 Basic Operation LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display Four buttons see LCD Controls page 22 are used to perform the configuration as described in the table below Button Function MENU When you have not entered the LCD OSD Menu function pressing this button invokes t
99. press Cancel to discard changes 50 Chapter 4 Administration The Administration Page When you click the Administration tab the Administration page comes up Each of the administrative functions is represented by an icon at the left of the page Clicking the icon brings up its associated dialog box When the Administration page first comes up the General dialog box appears B020 008 17 IP General x Main Configuration e Device Name pooongizP MACAddress DO 48 54 00 00 55 Firmware Ver poco General The General Page presents four items of information This is the same information that displays after you log in from a browser or when you click the General icon at the top left of the browser main page The meaning of these items is described in the table below Item Description Device Name This field lets you give the switch a unique name This can be convenient when you need to differentiate among several devices in multi station installations MAC Address This item displays the B020 008 17 IP s MAC address Firmware Ver This item displays the current firmware version number You can reference it to see if there are newer versions available on the Tripp Lite Website 51 B020 008 17 IP User Manual User Management The User Management dialog box is used to create and manage user profiles Up to 64 user profiles can be established B020
100. roaden or narrow the scope of which ports the OSD displays lists in the Main Screen To invoke the List Function click the arrow at the upper right corner of the screen or press F3 B020 008 1 7 IP M ain E x Main Configuration Administration Log 01 Web Server 1 The screen changes to allow you to choose the ports that will be listed B020 008 1 7 IP M ain EN x Main Configuration Administration Log zl 4 01 Web Server 1 02 Web Server 2 03 Mail Server 1 04 Mail Server 2 05 R amp D 1 06 07 08 44 Chapter 4 Administration The drop down list on the left offers four fixed choices as shown in the table below Choice Meaning All Lists all of the ports on the installation Powered On Lists only the ports that have their attached devices powered on Quick View Lists only the ports that have been selected as Quick View ports see Quick View Ports page 43 Quick View Powered On Lists only the ports that have been selected as Quick View Ports see Quick View Ports page 43 and that have their attached devices Powered On The text input box on the right allows you to key in a port name so that only port names that match what you key in show up in the list Wildcards and are acceptable so that more than one port can show up in the list For example if you key in Web both Web Server 1 and Web Server 2 would show up in the list as
101. rol of the unit that is connected to it lola File Tools Help Server List Name IP Status Server H Message List IP f10 0 100 117 y Server is ready Port 2000 Connect Disconnect Switch to Remote View Change Password B 124 Chapter 10 AP Operation Operation Once a connection to the B020 008 17 IP has been established the remote system s video output is captured and displayed on your monitor At the same time your local keystroke and mouse input is captured and sent to the remote system The look and feel of the AP Windows client operation is the same as for the browser version of the Windows client Refer back to page 77 for details Ending the Session After you log out of the B020 008 17 IP you return to the Connection dialog box Click Disconnect to end the session 125 B020 008 17 IP User Manual The Java Client Installation To install the Java Client on your computer do the following 1 Log into the B020 008 17 IP with your browser and click the second Java Client button the one with the arrow A screen similar to the one below appears Opening B020 008 1 7 IPmain jar E x You have chosen to open E B020 008 17 IPmain jar which is a Executable Jar File From https 10 0 12 128 What should Firefox do with this file C Openwith Java TM 2 Platform Standard Editio Tl Do this automatically For files like
102. s Client Once a user has downloaded the API program the administrator can turn off browser access API operation is discussed in Chapter 9 In some instances administrators don t want the B020 008 17 IP to be accessible by browser Clicking this button allows the user to download the API version of the Java Client Once a user has downloaded the API program the administrator can turn off browser access API operation is discussed in Chapter 9 Log Server Clicking this button allows the administrator to download and install the Log Server application See Chapter 9 for Log Server details All the events that take place on the B020 008 17 IP are recorded in a log file Clicking this icon displays the contents of the log file 75 B020 008 17 IP User Manual This Page Intentionally Left Blank 76 Chapter 6 Windows Client Port Operation Activating the OSD After you have successfully logged in see page 71 to activate the browser based Windows Client OSD do the following 1 Click the Windows Client button the one without the arrow at the left of the Webpage Note 1 You must have DirectX 7 0 or higher installed on your computer If not the Windows Client will not load If you don t already have it DirectX is available for free download from Microsoft s Website http www microsoft com downloads The Windows Client button with the arrow is for running the AP version of the
103. s the fastest most reliable most cost effective way to remotely access and manage widely distributed multiple computer installations Features 8 port remote access KVM switch in a sliding dual rail housing with top and bottom clearance for smooth operation in a 1U high rack Integrated KVM console with 17 LCD monitor keyboard and touchpad Dual slide LCD Monitor module can slide independently of the keyboard touchpad module Dual bus support one local and one remote user can simultaneously control up to 8 computers Asingle console controls up to 8 computers cascade additional units to control up to 64 computers Remotely access computers via the LAN WAN or Internet control your installation when and where you want Grayscale option to improve transfer speed in low bandwidth situations User selectable network transfer rate External console ports manage computers in the LCD KVM switch from an external console PS 2 keyboard monitor and PS 2 mouse Supports external PS 2 mouse Supports dedicated OSD and OSD Toolbar invocation keys Console lock enables the console modules to remain securely locked away in position when not in use Internet browser access Windows Client and Java Client provided Java Client works with most operating systems Graphical OSD and graphical toolbars for convenient user friendly operation Up to 64 user accounts up to 32 concurrent remo
104. se the it uses TCP IP for its communications protocol the B020 008 17 IP can be accessed from any computer on the LAN WAN or Internet whether that computer is located down the hall down the street or halfway around the world Remote B020 008 17 IP User Manual For added convenience ports for an external keyboard monitor and mouse are provided on the rear panel permitting you to manage the switch from a local console up to 20 meters away There is also an external PS 2 mouse port on the keyboard module allowing you to use an external mouse rather than the touchpad Access to any computer connected to the installation from the local console is easily accomplished by means of a powerful mouse driven graphical OSD On Screen Display menu system A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one Remote operators connect to the B020 008 17 IP via its IP address from anywhere on the LAN WAN or Internet via their browsers Once they successfully log in they can take control using either the Windows Client or Java Client utility Inclusion of a Java based client ensures that the B020 008 17 IP is platform independent and is able to work with most operating systems System administrators can handle a multitude of maintenance tasks smoothly and efficiently from installing and r
105. shed with your session Click Disconnect to end the connection Message List Lists status messages regarding the connection to the B020 008 17 IP Switch to Remote View Once contact with a B020 008 17 IP has been established this button becomes active Click it to switch and take over console control of the unit that is attached to the B020 008 17 IP The screen output of the unit appears on your monitor Your keystrokes and mouse movements are captured and sent to the B020 008 17 IP to be executed on the attached unit If the B020 008 17 IP is connected to a KVM switch you can control the switch and the computers connected to it just as if you were connected locally Change Password This button becomes active after a connection to a B020 008 17 IP unit has been established It allows the User to change the password used to log in to the B020 008 17 IP 121 B020 008 17 IP User Manual The File Menu The File Menu allows the operator to Create Save and Open user created Work files A Work File consists of all the information specified in a Client session This includes the Server List and Server IP list items as well as the Hotkey settings Whenever a user runs the Client program it opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File menu consists of three items as follows New Al
106. shown below B020 008 17 IP M ain ix Configuration Administration Log 01 Web Server 1 02 Web Server 2 After you key in your string either click the binoculars to the right of the box or press Enter To go back to the default view erase the string and either click the binoculars to the right of the box or press Enter To dismiss the List function click the arrow or press F3 45 B020 008 17 IP User Manual Port Names To help remember which computer is attached to a particular port every port can be given a name This field allows the Administrator to create modify or delete port names To configure a port name 1 Click once on the port you want to edit wait one second and then click it again Alternately use the up and down arrow keys to move the highlight bar to the port and then press the F2 function key 18020 008 17 1P Main E Main Configuration Administration Log gt 01 Web Server 1 02 Web Server 2 03 Mail Server 1 04 Mail Server 2 05 R amp D 1 Note This is not a double click It involves two separate clicks A double click will switch you to the device attached to the port 46 Chapter 4 Administration After a second or two the bar changes to provide you with a text input box B020 008 17 1P M ain E Main Configuration Administration Log kd 01 Web Server 1 02 Web Server 2 03 Mail Server 1 04
107. t 66 Scan Duration 50 Select 50 Screen Blanker 50 screen refresh 85 Security Settings 61 Setting the Auto Scan Interval 94 Share mode 65 Skip Mode 95 Specifications 132 Stealth Mode 64 Substitute keys 96 System Requirements 17 Computer 17 Console 17 T Tick Panel 118 Toolbar 153 B020 008 17 IP User Manual OSD 91 Troubleshooting Administration 137 General operation 138 Java Client 140 Log Server 140 Login Failure 147 Panel Array Mode 141 Sun Systems 142 Windows Client 141 Trusted Certificates 134 U Upgrading the Firmware 69 User Management 52 User Notice 3 V Video Adjustment Java Client 101 Windows Client 84 W Webpage Buttons 75 Icons 73 Layout 73 Windows Client 14 Activating the OSD 77 AP Config 123 AP File Menu 122 AP Installation 119 AP Login 124 AP Operation 125 AP Tools Menu 122 Control Panel 81 Hotkeys 122 Message Board 87 OSD Toolbar 91 Troubleshooting 141 Video Adjustment 84 154 B020 008 17 IP User Manual Contents EGG Information Rim ERA ue E EUR UNE 2 User Information c ober RIRRE P ERR ERU Feo RE RR ELE x 3 Yser Notice e ewe rectore eti nanc E dus PD Y UE 3 Package ContentSic Goe nea gorena Eaa rens 4 About This Manual ssseseee tees 10 OVeIVIGW assidue pet ECKE WERE ERO ed EAE x aep x ede 10 Conventioris keep a yo ed roga ce reri ee 11 Product Information llle 11 Chapter 1 Introduc
108. t your dealer or local power company The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes 129 B020 008 17 IP User Manual To help protect your system from sudden transient increases and decreases in electrical power use a Tripp Lite surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power from the system by unplugging all power cables from the power suppli
109. tails The KVM Hotkey Key opens the OSD Toolbar which allows you to control the B020 008 17 IP from within the captured port See The OSD Toolbar page 91 for details 148 Appendix About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Supported KVM Switches The following is a list of supported KVM switches that can be cascaded from the B020 008 17 IP BO007 008 Note The B020 008 17 IP OSD port list does not display ports on cascaded KVM switches After accessing a cascaded switch invoke its OSD to manage its ports 149 B020 008 17 IP User Manual Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one 1 year from the date of initial purchase TRIPP LITE s obligation under this warranty is limited to repairing or replacing at its sole option any such defective products To obtain service under this warranty you must obtain a Returned Material Authorization RMA number from TRIPP LITE or an authorized TRIPP LITE service center Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place
110. te logins Panel Array Mode view all 8 ports at the same time Message board feature allows logged in users to communicate with each other and allows a remote user to take exclusive control of the KVM functions Windows based Log Server B020 008 17 IP User Manual Three user account types Administrator User and Select Advanced security features include password protection and advanced encryption technologies 1024 bit RSA 256 bit AES 56 bit DES and 128 bit SSL Supports RADIUS server authentication Supports CC1000 management Flash firmware upgradable over a network connection Ports can be set to Exclusive Occupy and Share Network Interfaces TCP IP HTTP HTTPS UDP RADIUS DHCP SSL ARP DNS 10Base T 100Base TX Auto Sense and Ping High video resolution up to 1280 x 1024 75Hz 17 LCD monitor 1600 x 1200 60Hz remote computer Browsers must support 128 bit SSL encryption Chapter 1 Introduction Requirements External Console A VGA SVGA or MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation PS 2 keyboard and mouse Computers The following equipment must be installed on each computer A VGA SVGA or MultiSync video graphics card with an HDB 15 port Note The integrated LCD monitor s maximum screen resolution is 1280 x 1024 75 Hz If you want to use a higher setting for the screen resolutions of the att
111. the number of login failures set by the administrator a message stating that The page cannot be displayed appears This is done to confuse and discourage hackers from trying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password 2 If you are the Administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see User Management page 52 78 Chapter 6 Windows Client Port Operation 7 After you have successfully logged in the Windows Client Main screen reappears with the Message List indicating the server is ready and the Switch to Remote View and Change Password buttons activated wins2 Client 1 0 060 Default 2151 x File Tools Help Server List Name IP Status Server Message List IP 400100150 Server is ready Port 9000 Connect Disconnect Change Password 8 Click on Switch to remote View to bring up the OSD 79 B020 008 17 IP User Manual The Windows Client OSD After you switch to the B020 008 17 IP the OSD comes up with the Main page and Windows Client Control Panel displayed B020 008 1 7 IP Main Ed x Main Configuration Administration El 01 Web Server 1 The OSD consists of three
112. this from now on Cancel 2 Click Save In the dialog box that comes up specify a location on your hard disk to save it to Starting Up To connect to the B020 008 17 IP do the following 1 Open a command line window and change to the directory where the Java Client file B020 008 17 IPmain jar is at 2 From the command line issue the following command java jar B020 008 17 IPmain jar Note You must install Java version 1 4 2 or higher before running the Java Client It will not work with earlier versions of Java continues on next page 126 Chapter 10 AP Operation Continued from previous page The Address Input dialog box appears Mara Client 1 0 060 aioli Enter Address 10 0 12 B020 008 17 IP M ea 3 Key in the IP address for the unit you want to connect to including a forward slash followed by the login string Note For security purposes the login string set by the administrator must be specified correctly as part of the IP address The system administrator may change the string from time to time to thwart unauthorized access attempts Be sure you have the correct string when you attempt to connect After you establish a connection a Login dialog box appears x Please input username and password Username Password 4 Provide a valid Username and Password and then click OK Once the authentication procedure completes successfully the B020
113. tically moves the display area up or down Color Temperature Language Adjusts the color quality of the display You can adjust the warmth value color balance etc The Adjust Color selection has a further submenu that lets you fine tune the RGB values Selects the language that the OSD displays its menus in OSD Duration Reset Lets you set the amount of time that the OSD displays on the screen If there is no input for the amount of time you choose the OSD display turns off Resets the menu and submenu adjustments except for language settings to the original factory default settings 38 Chapter 3 Basic Operation Port Selection The B020 008 17 IP provides three port selection methods to access the computers on the installation Manual an OSD On Screen Display menu system and Hotkeys OSD Operation and Hotkey Port Selection are discussed in Windows Client Port Operation and Java Client Port Operation Chapters Manual Port Switching Use the Port Selection Switches on the keyboard to manually switch to a port Hot Plugging The B020 008 17 IP supports hot plugging components can be removed and added back into the installation by unplugging and replugging their cables from the ports without the need to shut the unit down If you change computer positions in order for the OSD menus to correspond to the KVM port changes you must manually edit the Port Names for the OSD to reflect t
114. tion OVEIVICW Les PSY vie ES RE RE MEER Rc a RATE 13 F6atureS uo iacet asume Peau e eR Rui Ree RR er ud dud 15 Requirements si e riene a e ee ee 17 External Console coca iia DL RUPEE ee ee 17 Computers heed eee eon ee e meu ce ia 17 Remote Computers 00 0 cece eect eh 17 Gables eran a hee be eee ie Rae eee ee 18 Converters and Adapters cococccccococ 18 Operating Systems nuanua aaaea 19 GComponetits seh Ere A O AI a 20 Front VW A ee T RUE e 20 Keyboard Module 0 cee ee eee 21 ECD Mod le gir eed ide pete e e hd e s 22 Rear VIBW iru A A BRE a RR 23 Chapter 2 Hardware Setup Before You Begin grayed a DAG UA REEF 25 Standard Rack Mounting 0 0 c cece tees 26 Single Stage Installation cece ee 28 Two Stage Installation eee 30 Chapter 3 Basic Operation Opening the Console o oocccccccocco 31 Opening Separately 0 0 0 cee eee 31 Opening Together 0 0 c eee eee 33 Operating Precautions ooooococcoococoa 34 Closing the Console 0 000 c cece ete 35 LCD OSD Configuration 0 0 0 c eee eee 37 The LCD BuUttonS ooooccccocococ e a 37 The Adjustment Settings 0 0 0 c eee eee eee 38 Port Selection eid cre oki va bv eru Deb ded ato at ee es 39 155 B020 008 17 IP User Manual Manual Port Switching ooooccoccocrcncr een 39 Hot Pluggirig eruere EC be Em te Ree RR ROUES As 39 Power
115. to cycle through the choices Full The user can view the screen and can perform operations on the system from the keyboard and mouse View A diagonal line through the port icon indicates the port access is View The user can view the screen but cannot perform operations on the system Null no access rights An X through the port icon indicates no port access The Port will not show up on the User s list on the Main Screen Repeat until access rights have been set for all ports The default is Full for all users on all Ports B020 008 17 1P User Management Usemame Meriadoc Password Confirm Password Description East Europe C User C Select p Permi E V Administration Windows Client v JavaClient v Log Port Access Cry a Pa P ec par Pa D OK Cancel 54 Chapter 4 Administration Service Configuration Access Port B020 008 17 IP Service Config E Main Configuration Administration Log Access Port Program 18000 Java ooz ame po o ooo z ames 33 ooo zi E o a Log Server MAC 00 00 00 00 00 00 Port pon As a security measure if a firewall is being used the Administrator can specify the port numbers that the firewall will allow and set the firewall accordingly Users must specify the port number when they log in to the B020 008 17 IP If an invalid port number or no port number is specified
116. to the B020 008 17 IP Webpage run the file from your disk 2 If you use the save to disk method for security purposes you cannot simply run a previously downloaded version of the program Each time you want to access the B020 008 17 IP you must log in to the Webpage with a valid username and password to download a fresh copy of the program 99 B020 008 17 IP User Manual The Java Client OSD When you bring up the OSD the Main Screen comes up in the center of your monitor B020 008 17 IP M ain El Main Configuration Administration Log gt 02 Web Server 2 03 Mail Server 1 04 Mail Server 2 05 R amp D 1 08 The OSD consists of three pages Main Configuration and Administration The Configuration and Administration pages are discussed in Chapter 4 The Main page is the same OSD Main page that appears when the Windows Client is invoked For an explanation of this page refer to the discussion under The Windows Client OSD page 80 Note The Administration tab is disabled for users who don t have administration privileges 100 Chapter 7 Java Client Port Operation The Java Client Control Panel Instead of a control panel like the one that the Windows Client uses the Java Client has a hidden control panel located at the bottom center of the screen The panel becomes visible when the mouse pointer is moved over it ee ee 004 CB The Java C
117. ule so you can slide it away 7 LCD Release Catch These catches one on each side release the LCD module SO you can slide it away 8 Rack Mounting Tabs The rack mounting tabs located at each corner of the unit secure the chassis to a system rack See Standard Rack Mounting page 26 for details 20 Chapter 1 Introduction Keyboard Module No Component Description 1 Port LEDs An On Line LED lights to indicate that the device attached to its corresponding port is up and running A Selected LED lights to indicate that the computer attached to its corresponding port has the KVM focus 2 Keyboard Standard 105 key keyboard Touchpad Standard mouse touchpad 4 Reset Switch Pressing and holding this switch in while powering on the unit causes the B020 008 17 IP to revert to the original factory installed firmware version allowing you to recover from a failed firmware upgrade Pressing and holding this switch in for more than three Seconds performs a system reset Note The switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 5 Port Selection The left button DOWN shifts the KVM focus down Switches through the ports Port 7 Port 6 etc After Port 1 it cycles back to the last port The right button UP shifts the KVM focus up through the ports After the last port it cycles to Port 1 Continues on next
118. unning GUI applications to BIOS level troubleshooting routine monitoring concurrent maintenance system administration rebooting and even pre booting functions all from a remote connection Remote operators can exchange keyboard video and mouse signals with the computers attached to the B020 008 17 IP just as if they were present locally and working on the equipment directly Enhanced features include a Panel Array Mode that displays the video output of up to 8 computers at the same time and a Message Board that allows logged in users to conveniently and instantly communicate with one other no matter where in the world they actually are The B020 008 17 IP utilizes high density 15 pin KVM port connectors instead of the usual 25 pin connectors This space saving innovation allows a full 8 port switch to be conveniently installed in one unit of system rack space Setup is fast and easy plugging cables into their appropriate ports is all that is entailed Because the B020 008 17 IP intercepts keyboard input directly there is no need to get involved in complex installation routines or to be concerned with incompatibility problems Since the B020 008 17 IP s firmware is upgradable over the Internet you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available Chapter 1 Introduction With its advanced security features the BO20 008 17 IP i
119. ur Website to check for the most up to date version NOTE Follow these instructions and operating procedures to ensure correct performance and to prevent damage to this unit or to its connected devices Copyright 2007 Tripp Lite All rights reserved All trademarks are the property of their respective owners The policy of Tripp Lite is one of continuous improvement Specifications are subject to change without notice Chapter 1 Contents EGG Information ERR ah Sie Ae lad Rao one E Rr UNS 2 User Information c ber RISE Pew ae dae ha Sea MR n 3 User Notice a ie n eter ere alas 3 Package ContentSic Gee nea doiena Eang OERE EEE E a sip Ra EA aih 4 About This Manual ssseseele eee 10 OVEINVICW 8 assidue pet eit DEREN ERO ede AS XT oe ee 10 Conventioris keep a yo ed roga ce reri ee 11 Product Information llle 11 Chapter 1 Introduction OVEIVICW Les PSY vie ES RE RE MEER Rc a RATE 13 F6atureS uo iacet asume Peau e eR Rui Ree RR er ud dud 15 Requirements si e riene a e ee ee 17 External Console coca iia DL RUPEE ee ee 17 Computers heed eee eon ee e meu ce ia 17 Remote Computers 00 0 cece eect eh 17 Gables eran a hee be eee ie Rae eee ee 18 Converters and Adapters cococccccococ 18 Operating Systems nuanua aaaea 19 GComponetits seh Ere A O AI a 20 Front VW A ee T RUE e 20 Keyboard Module 0 cee ee eee 21 ECD Mod le gir eed ide pete e e hd e s 22 Rear VIBW iru A A B
120. with the new one Default Webpage Name The Default web page name entry field lets the Administrator specify a login string in addition to the IP address that the user must include when accessing the B020 008 17 IP with a browser For example 192 168 0 126 abcdefg The user must include the forward slash and the string along with the IP address For security purposes we recommend that you change this string from time to time Note If no string is specified here anyone will be able to access the B020 008 17 IP with the Web browser using the IP address alone This makes your installation less secure 62 Chapter 4 Administration Customization B020 008 17 IP Customization x Main Configuration Administration Log Login Failures e Allowed 3 Timeout B mins 2 E Working Mode Enable stealth mode ER 3 a JV Enable browser V Enable multiuser operation 7 Set default to grayscale 10 Attributes JP Reset on exit El Reset Values Clear Name List The Customization dialog box is arranged in four major sections Login Failures Working Mode I O and untitled miscellaneous functions at the bottom The functions of each of the Customization items are described in the sections that follow Login Failures Allowed sets the number of consecutive failed login attempts that are permitted from a remote computer Timeout sets the amount of time a remot

Console KVM Switch with IP Access B020-008-17

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