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Quick Installation Guide

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1. LIDL We Focus We Deliver IP Office for SOHO UC510 UC520 QUICK Installation Guide We Focus We Deliver www Zycoo com Table of Contents I Package Contea alata 03 2 Hardware Installation lalla 04 2 1 Safety Precautions iii 04 2 Pioduttinstaliationi sessi 07 2 3 Physical Connecti oi assiale 07 Jaico De nons sio 08 3 Basic System Configuratio eeens s 08 tele Talia 08 32 NetworkCon euran e e e ea a oroaorai 09 3 3 PBX Configuration ei 12 34 Resetto facto sminamento 15 4 Further Configuration jiciousee la elia riecizioniipiee lol oiacdeue eolie elise ita rst 15 1 Package Contents Thank you for purchasing ZYCOO IP Office for SOHO These are the items included with your IP Office for SOHO purchase IP Office for SOHO Power Cord QuickInstallation Warranty Card Guide 3G LTE Antenna for UC520 Only 03 2 Hardware Installation The followings are instructions for setting up ZYCOO IP Office for SOHO Please refer to the illustration and follow the simple steps below to quickly install your IP Office for SOHO 2 1 Safety Precautions Notes To avoid any device damage and bodily injury caused by improper use please observe the following rules E Keep the power off during the installation m Use only the power cord provided with IP Office for SOHO m Make sure that the supply voltage matches the specifications indicated on the rear panel of IP Office for SOHO mConfi
2. Indication Function Explaination Power On Power Off WSC Succeeded Off after 300s WPS Status Off WPS Ready or Disabled 200ms Blink WSC Running 100ms Blink WSC Failed WAN Data Status Blink Data Transport Off Disconnected LAN 1 2 3 4 Data Status i Data Transport Disconnected Power Status Wi Fi enabled Wirel Stat Channel Loading Succeeded Off ChannelLoading Failed Channel Loading Succeeded Off Channel Loading Failed Module Works 3G 4G Status Module Loading Succeeded or Data Transport UC520 support No Module or No SIM card or Not Working 3 Basic System Configuration 3 1 Web Login Step 1 Step 2 Step 3 Step 4 Connect the network cable to the UC510 WAN port Network connection mode of WAN port is DHCP by default Connect a computer and the UC510 LAN port in the same network Ensure IP address of computer is in the 192 168 1 X segment Default IP of UC510 is 192 168 1 1 Start a web browser Internet Explorer version 7 0 or higher Firefox or Chrome Enter the default address http 192 168 1 1 9999 of the UC510 into the browser 08 Enter the default username admin and password admin Then click Login to enter the graphic user interface to set Step 5 Usemame Password laleltr le ee English n ZIO FOCUS WE DELIVER IP OFFICE FOR SOHO Default URL address http 192 168 1 1 9999 Default Username admin Default Password admin 3 2
3. Network Configuration Go to Router Gateway gt Internet gt WAN It supports several modes for internet connection PPPoE ADSL DHCP Auto config STATIC fixed IP LTE for UC520 only 3 2 1 PPPoE ADSL WAN Connection Type Select PPPoE ADSL 09 Wide Area Network WAN Settings WAN Connection Type PPPoE ADSL PPPoE Mode User Name CD85335361 Password seeeeeeeee E Verify Password sessssssso na Operation Mode Keep Alive Keep Alive Mode Redial Period 60 senconds On demand Mode Idle Time 5 minutes MAC Clone MAC Clone Disable Save Cancel You need to input the username and passport provided by the ISP Internet Service Provider then dial up to the internet by the equipment 3 2 2 DHCP Auto config WAN Connection Type Select DHCP Auto config Wide Area Network WAN Settings WAN Connection Type DHCP Auto config MAC Clone MAC Clone Disable Save Cancel Accessing Internet with the IP assigned by the ISP Internet Service Provider automatically no need to configure anything 3 2 3 STATIC fixed IP WAN Connection Type Select STATIC fixed IP 10 Wide Area Network WAN Settings WAN Connection Type STATIC fixed IP Static Mode Subnet Mask Default Gateway Primary DNS Server 8 8 8 Secondary DNS Server 4 4 4 MAC Clone MAC Clone Disable Save Cancel You need to input the fixed IP
4. address subnet mask gateway and DNS Server 3 2 4 LTE LTE is default supported by UC520 only WAN Connection Type Select LTE Wide Area Network WAN Settings WAN Connection Type LTE LTE Mode APN Username Password MAC Clone MAC Clone Disable You need to input the username and passport provided by the ISP Internet Service Provider Then dial up to the internet by the equipment Note If any questions please contact your local ISP Internet Service Provider 11 3 3 PBX Configuration Step1 Goto PBX gt Extensions gt Extensions Extension Settings New General SIP IAX2 E Name 810 Extension 810 Password V Gh_QHdke Outbound CID DialPlan Diallani Analog Phone None Voicemail Enable Password 1234 Delete VMail E EmailiFax Vorcemail Other Options Agent UM Pickup Group 0 Mobility Extension Mobility Extension Number VoIP Settings NAT Transport UDP DTMF Mode RFC2833 Permit IP Video Options Video Call E H 261 JH 263 JH 263 4 JH 264 Audio Codecs Mulaw Mlalaw l 722 D6 726 Miesm Dspeex Save Cancel Extension Thecertified number for registration Password The password for registration 12 Step2 GotoPBX Extensions Trunk Trunk Settings gt gt New FXO Trunk X Description Lines FXO L1 L12 Prefix Advanced Options Call Method Order Busy Detection Yes Busy Count 3 I
5. electricity on the operation of IP Office for SOHO please dust the device regularly and keep the indoor air clean 05 Electromagnetic Interference Electronic elements including capacitance and inductance on the device can be affected by external interferences such as conducted emission by capacitance coupling inductance coupling and impedance coupling To decrease the interferences please make sure to take the following measures Use the power supply that can effectively filter interference from the power grid Keep the devices far from high frequency strong current devices such as radio transmitting station Use electromagnetic shielding when necessary Note To avoid any device damage and bodily injury caused by improper use please obey the following requirements for installation and maintenance 06 2 2 Product Installation Module Installation PHONE LINE LAN4 LAN3 LAN2 LANI WAN This IP Office for SOHO can support two a ports whose combinations are as follows 2FXO m 1 FXS 1FXO Note The module is default installed in the device before releasing from factory It s forbidden to open the housing box and change the module by yourself otherwise No Warranty Do not touch any module on the device just to prevent the module from being damaged by static electricity 2 3 Physical Connection PC ITSP Power 07 PSTN 2 4 LED Definitions
6. nput Volume 40 Output Volume 40 lt Call Progress No Progress Zone US lt Busy Pattern Language Default Answer on Polarity Switch No Hangup on Polarity Switch No lt Auto Fax Detection Save Cancel Create FXO trunks to connect to PSTN network Step 3 Go to PBX Extensions_ gt Outbound Routes gt DialRules Configure DialRule New DialRule X Rule Name PSTN PIN Set E Place this call through A FXO FXO GSM Available Trunks Selected Trunks XXX Z Any digit from 1 to 9 N Any digit from 2 to 9 X Any digit from 0 to 9 Any number of additional digits Delete _ digits prefix from the front and auto add digit before dialing Save Cancel FEE Create a dial rule which can call to external phones via a specified FXO trunk Place this callthrough Choose the FXO trunk Custom Pattern Define dial rule XXX represents any 4 digit or more than 4 digits numbers because the default extension number is 3 digits such dial rule cannot conflict with extension number Step4 Goto PBX gt Extensions gt Outbound Route DialPlans Configure DialPlan New DialPlan x MalPlan Name DialPlan2 Include External Calling Rules WIPSTN Include Internal Calling Rules WIExtensions Rina Groups IVR Eca Queues MISA ci an Mi Save Select PSTN into DialPlan1 then the extension number 810 can call external phones with dial plan1 14 3 4 Reset to fac
7. rm not to bring about the overload of power circuit before turning on the power of IP Office for SOHO to avoid the unnecessary damage m To avoid the electric accident do not open or remove the cover of IP Office for SOHO when it is working as well as off the power Before cleaning the device cut off the power supply Do not clean it by the waterish cloth and never use any other liquid cleaning method Site Requirements 04 To ensure normal operation and long service life of the device please install it in an environment that meets the requirements described in the following subsection Please keep a proper temperature and humidity in the equipment room Too high low humidity may lead to bad insulation electricity leakage mechanical property changes and corrosions Too high temperature may accelerate aging of the insulation materials and can thus significantly shorten the service life of the device For normal temperature and humidity of the device please check the following table 0 C 40 C 10 90 RH Non condensing 20 C 55t 5 95 RH Non condensing Clearness The dust accumulated on IP Office for SOHO can be absorbed by static electricity and result in poor contact of metal contact points Some measures have been taken for the device to prevent static electricity but too strong static electricity can cause deadly damage to the electronic elements on the internal circuit board To avoid the effect of static
8. tory Recovery configuration files When a system failure occurs you can reset the system to factory default by pressing the turbo button for 5 seconds only Notice Please back up the configuration file before reset Recovery whole system Press the turbo button for 5 seconds when the device is power on the system will be in recovery mode to be restored Notice Use this way to recovery system when the system cannot be started or in abnormal situation 4 Further Configuration Thank you for the purchase of ZYCOO products The above steps introduce simple configuration for IP Office for SOHO For further configuration please refer to the user manual If you have other questions please contact the local dealer or distributor from which you purchased this product You can also browse our online FAQ resource at the ZYCOO Web site first to check if it could solve your issue If you need more support please contact ZYCOO support team ZYCOO online FAQ www zycoo com html Knowledge_ Base html Supportteam email address support zycoo com Copyright ZYCOO Co Ltd 2014 All Rights Reserved 15

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