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1. 4 Please indicate your satisfaction with the support resources Question Satisfied Not Satisfied Did Not Use Total Responses Mean 1 Email UND techsupport UND edu 356 12 302 670 1 92 2 UND Tech Support 777 6305 238 19 410 667 2 26 3 LiveHelp Chat 214 21 429 664 2 32 4 techsupport UND edu webpage amp knowledgebase 175 12 476 663 245 5 Blackboard Student Resource Course site self help tutorial 297 22 353 672 2 08 6 Blackboard Student Manual 191 13 460 664 241 7 Adobe Connect Pre flight Checks online courses only 135 10 515 660 2 58 8 Service Desk Memorial Union 3rd floor Apple Dell Warranty Repairs 102 4 562 668 2 69 9 Online tutorials user manual YouTube Atomic Learning etc 186 14 468 668 242 10 Instructor of the course 489 30 150 669 149 11 Peer 339 14 307 660 1 95 12 Learned on my own or did not need help 495 31 126 652 1 43 13 NDUS Help Desk 777 6305 press 1 172 22 474 668 2 45 Adobe Service Online Blackboard Connect Desk Learned UND Student P M ial tutorials user n Tech 5 techsupport UND edu SeT Blackboard ie Smera manual Instructor on my ae Email LiveHelp Resource flight Union 3rd own or Statistic Support webpage amp 5 Student YouTube of the UND techsupport UND edu Chat Course site Checks floor A did not 777 knowledgebase Manual z Atomic course self help online Apple Dell i need 6305 5 Learning tutorial courses Warranty help 5 etc only Repairs Min Va
2. can t think of anything at this time Make the internet connection better in Walsh Add direct brain wave transfer services Keep pushing boundaries N A Logining in once to SafeConnect and it remembering for a while maybe once a semester Nothing except for campus connection and making it easier to maneuver and select classes Standardized course pages for distance classes would be useful Instructor training on collaborative tools within BlackBoard would be useful prefer to avoid external accounts and web freebies for my class work think that all class work should be able to be done and submitted in BlackBoard Make some of the knowledge more available didn t know that there was a computer center in the Union no Good NA No continue recording workshops for later viewing especially useful for non Grand Forks people The amount of money allocated towards free printing should be increased for grad students or they should get to have a rollover effect from one semester to the next if you have extra printing money at the end of a semester None Is there any way every professor can be REQUIRED to use blackboard Because the classes in which professors do not have blackboard are very unorganized and stressful especially when I don t know where stand in the class with my grade I m sure MOST students would agree with me N A no no N A I think it would be nice if they added a USB stick adaptor onto the UPrint s
3. we had someone from the library show us some tricks that were helpful The instructor s either took a long time to get back to me or still hasn t Graduated 2012 took 3 courses online this semester The first instructor was not an issue felt had the same experience as a student taking the class at UND The second class had mixed results the instructor would respond to me but his responses were short and felt was not getting the same experience as in person students The last instructor was a bear to work with he was not very responsive did not use Blackboard for submitting assignments posting grades wouldn t at first allow for any taking of tests and quizes beyond the on campus class time had to get the distance program to talk to him to get a 24 hour window for exams and a agreed evening time for quizes and became very concerned that on campus students were accessing old quizes homework exams that could not access and violated the honor code too such that feel was ata 20 final grade disadvantage and hopefully will squeek by with a C will not take a class from this prof again including seeking other competing university programs to take classes and then transfer into UND LOVE DORIS Helps me not all communicate in a timely manner Somewhat satisfied felt his grading was a bit harsh was new to this type of layout the instructor was very helpful in answering my questions of how to get around the website
4. Didn t use Communicated via email usually just e mail the teacher have not used it yet start classes in June l use direct email not UND email I never tried to communicate through blackboard n a email Almost exclusively use email rarely group threads Depends what features the instructors have enabled and how they are used Did not use Tend to use email As long as the instructors set a discussion board link that is easily visible otherwise most students will miss it Default Blackboard helps me to work with classmates in groups Comment optional NA nuetral n a did not use use google n a do not use blackboard Aerospace uses htmlEz which is awesome na have only used the discussion part for groups It would be nice if instuctors said that DEDP students could work on assignments as a group when they work in groups in the class Didn t have to Don t know didn t use BB to work in a group Do not use difficult everyone is at a different level n a Don t use this feature N A didn t use We usually use facebook as well Haven t seen this feature used yet N A this semester don t use the blackboard site for this not applicable NA n a n a Didn t use for that purpose l am unable to connect with other students in my class through blackboard This may be because professors are not using the available tools If the instructor knows how to effectively manage group work Not
5. Mojdeh Mardani and her TAs were fantastic Dr Ranganathan was considerably less repsonsive Default Peer Comments optional apower helped with connecting me to printers and s drive Graduated 2012 Default Learned on my own or did not need help Comments optional many things are learned by trial and error should be more intuitive This item is awkwardly phrased see what you re getting at but it doesn t follow from the rest of the survey 1 AM VERY DUMB EACH YR TRYING TO FIGURE THIS SYSTEN OUT IT S MY FAULT reached out to fellow students and my instructors when needed help This is a poor question What does it even mean Are you serious Do you realize you are working at a university Or maybe you aren t huh i learned blackboard on my own learned on own and struggled Graduated 2012 University Employee amp Organization Leader for Blackboard already knew how Blackboard works felt most of the work did was all independent study really do not feel the interaction with the professors assisted me maybe minimally in educating myself on the subject material except for an intro course where the prof had a lot of relevant experiences to relate Had previous experience with BB Default NDUS Help Desk 777 6305 press 1 Comments optional Passed the buck don t like that my previous name still shows up on my email even after they said it was fixed couldn t solve my proble
6. Some construction of class websites need organization or to go over their layout in class Some do not most do Most of the professors Most use it some sparingly Some don t use it at all and that is really difficult depends on the instructor Some don t use it at all or don t post grades in it Two out of five classes use Blackboard depends on the course instructor Again depends on the teachers those who actively use it use it fairly well NA two of my instructors use other sites No Grades n a Mostly Occasionally they do but we meetin class everyday so it s not always necessary to use Blackboard Some do some don t Not all instructors use it as some use another site Would be much easier if they used Bb too Some just throw everything into one folder Tool this instructor a long time to return homework grades some more than others would like to see all teachers using the site Quite a few of the teachers don t actually keep up assignments or announcements in blackboard na Tried to put a recording in that was broke up the lecture into small recordings recordings were unable to be followed logically and were difficult to open Graduated 2012 too many are using just discussion board There are so many different and creative ways and they are NOT expanding their knowledge by using the same old same old Athough she did not use grading Could be a lot more organized Some professors did others did not Jacob Bell should be shown how to use balc
7. sometimes it s hard to view my grades Depends on the instructor Graduated 2012 if the instructor uses it Some grades but not all Instructor did not use English Department refuses to use Bb makes it hard to follow along in courses causes a lot of wasted paper in printed out sheets that could have just been Word documents on Bb No instructor feedback One of my profs did not use it for any submission except exams and does not use it to track grades Some still don t use it for grading can t always make time to come visit them in their office to check my grade sometimes have a difficult time opening up my instructor comments which is very frustrating Needs to provide test feedback such as which answers a student got wrong so they may learn Unless the teacher does not post the current total grade have not used it yet start classes in June Instructor comments via email grades only no feedback Neither of my profs used this feature consistently Teachers do not always utilize blackboard Did not use Default Blackboard allows me to communicate with peers instructors Comment optional NA n a Did not use use email do not use blackboard Aerospace uses htmlEz which is awesome na don t use BB to communicate with peers instructors Communication is mostly through e mail or in person didn t communicate with my instructor through Blackboard ljust email people One of the
8. 103 24 Please include your name and phone number if you would like to be contacted regarding any of your comments or concerns Text Response ralph renger 7 6522 Chuck Crummy 777 3609 N A Mollie Thomas at work 806 675 2342 or email me at mollie thomas fundltc com Katelyn 701 388 9252 n a na Elizabeth Denning 701 238 1258 Christopher Poole moot 4chan org Derek J Englund 701 610 3588 N A alexander knudson 507 279 1256 ThuVan Nguyen 408 740 6544 no thank you Anant Kumar Garg anant_g89 yahoo in DANIELLE WESLEY 13184343967 Emma Novak 715 441 3650 get enough of your spam Continue to talk in your echo chamber have no confidence in your ability or sincerity Carol Sloan ESPB Need not contact Na Marilyn Gregoire 7 3446 n a Andrew Cullen DANIELLE WESLEY 13184343967 no No Abby Runck E mail abby runck my und edu Brandy Jackson No Thank You Crystal White 660 646 0170 Penny Short but all my experiences were pleasant So I m good Adam Olson 715 220 3717 You need not contact me unless you have any questions Thank you Gabriel Merchant 763 267 3764 Evan Flathers eflat2012 gmail com 406 945 8189 Contact me if you want W0762253 I m in the computer Atif Farid Mohammad 701 610 6675 n a Julian Nelson 218 469 0443 no N A N A Boma Afonya 218 470 0153 Ekhi Arzac 940 206 3494 no concerns Martha Mino 954 668 3621 Statistic Value Total Responses 46
9. 237 2 25 1 72 1 62 1 67 1 97 2 41 Deviation Tot l 581 477 478 497 445 442 475 139 Responses 21 Please list any emerging technologies that you might be interested in using Text Response no comment Google hangout webcam online lectures with the ability for instant questions and feedback N A None N A 3D printing N A Anything related to smartphone cell phone Smartboards easier than projectors none n a na N A Discount on office 360 for iPad A live classroom environment Can t think of any at this time Direct brain wave transfer and touchscreens Better utilization of green energy through technology OLED monitors tv s Push for better cellular reception and 4G on campus 3D printing module on campus for faculty and student usage Looking at MOOCS N A don t know NA None 3D printing N A I m not up to date on emerging technologies N A more about nutrition and healthy food none Video chats would be much better than just typed chats for online classes but apparently the infrastructure is not available for that No Comment Bluetooth 2 0 might be an interesting model to try out that may help in using printing kiosks n a Google Glass Apple TV Chromecast Android TV Amazon Fire TV smartwatches I m too busy with class to know of any new technologies A technology which blocks notifind from finding me n a None Don t know None tablets I think if there
10. Itis great at times and other times shuts down often Distance Student Slow internet Default Memorial Union Comments optional Some areas of the union do not get very good reception and if itis particularly busy you might not have an option of moving to a place where the signal is stronger Do not use No consistent connection throughout building Slow N A Not powerful enough Ido not like the new internet connection process Often cannot receive wireless n a The wireless internet is really bad in the Student Success Center which is frustrating NA N A Graduated 2012 bring my laptop once in a while but the internet is SO BAD it s not worth it end up going to the Union computer lab instead N A connection needs to be stronger N A Default Academic Buildings Comments optional Education bldg is spotting Gamble often had trouble connecting via iPad Dissatisfied only due to needing to log into wireless and not being allowed the option to save the login password on my computer or mobile device There are often times when the signal is weak even in academic buildings which is frustrating when you are trying to complete school work and don t want to be bothered with going to a computer lab when you have a functional laptop which would work if the wifi worked Do not use lam consistently kicked off and have to re log in This was next to impossible when having to utilize SPSS in c
11. a written format on Blackboard webinars newsletters N A I really can t think of any UND provides more resources than have seen present at other NC Universities More technology classes offered at the Harley French Library or the Chester Fritz not sure yet N A Not sure Webinars Better email correspondence with instructors advisers would hope to receive information on different workshops on students scholarships campus jobs and etc Newsletters UND website This table has more than 100 rows Click here to view all responses Statistic Total Responses 7 How often do you log in to Blackboard Answer Response 1 More than once a day 246 37 2 Once a day _ lt 123 18 3 A few times a week e 176 26 4 Once a week E 35 5 5 Less than once a week 89 13 Total 669 Min Value 1 Max Value 5 Mean 2 40 Variance 1 88 Standard Deviation 1 37 Total Responses 669 8 Please indicate your agreement with the statements Question Disagree Total Responses Mean 1 My Blackboard course sites are organized and easy to use 595 63 658 1 10 2 My instructors use the Blackboard tools effectively in my courses 522 131 653 1 20 3 lam satisfied with using Blackboard as a tool to assist in my coursework 596 58 654 1 09 4 Blackboard helps me prepare for class 549 98 647 1 15 5 Blackboard helps me work more efficiently 534 116 650 1 18 6 Blackboard provides acces
12. access my grades with classmates in my class efficiently resources and z z to keep ontrackin peers instructors in groups coursework submit Statistic sites are Blackboard organized tools and easy to effectively in assignments Min Value z 3 Max Value Total Responses 1 0 What type of computers do you have check all that apply Response Answer Desktop Computer Windows 2 Desktop Computer Mac 30 4 3 Laptop Computer Windows 452 67 4 Laptop Computer Mac 164 24 5 Other 23 3 6 Do not own a computer 3 0 Linux Ipad Surface2 Smart phone Laptop Linux Laptop Computer Ubuntu Linux Chromebook Desktop Linux Windows Tablet linux tablet iPad Desktop RedHat Linux and laptop Ubuntu linux tablet desktop linux Use my computer at work Linux desktop and laptop desktop laptop linux Surface Window Tablet ipad Linux Statistic Min Value Max Value Total Responses 1 1 What mobile devices do you have or use check all that apply Answer Response Tablets ex iPad Android Microsoft Surface Smart Phones ex iPhone Android e Reader ex Kindle nook Other mobile devices Do not have a mobile device 78 18 5 9 phone dumb phone iPod touch Kindle iPod samsung intensity 2 Cell phone not a smart phone flip phone iPod cell phone ipo
13. don t know it all seems fine to me 3 Just what I ve been using currently N A im really just getting started on my on online classes no comment Overall works well but could be better Video chats would be better than typed chats Also some of the recorded lectures had sound problems and wouldn t show displays The Chester Fritz online library is REALLY good and useful The wireless internet is slow at times Printing has been successful would love an option for teachers to post assignments in a public calendar so students can view one or more classes at a time especially if in a professional program have found that communication about due dates is very frustrating and a simple notification of a change with the change made on the public calendar in the new due date would be the easiest way for students to understand what the teachers desire l always have trouble sending a group email from blackboard feel like I ll put all my group members name in and it only goes to the first person on the list The internet speed needs to increase and also the wireless needs to be more consistent Better connectivity and access to more wireless on campus Student apartment residents should have faster access to residence hall or school wireless It worked very well for me No complaints The computer labs and school computers for use are ok however the wifi quality and even the land lines in my residence hall is not very good It s hard to
14. hit ok to go back to question and it said saved and submitted test got a hold of live help chat and he said he couldn t do anything and then stated could have hit the back button asked for further reference where on my screen was the back button he just kept stating it s on the page but wouldn t tell me where on the page was very frustrated by that point my experience with live help desk was NOT very helpful and probably won t use them again Default techsupport UND edu webpage amp knowledgebase Comments optional good step by step instructions like the instructional videos as well Search function could be improved Even worse i have used it to figure out how to connect to our shared drive at home Graduated 2012 a ubuntu or rhel tutorial for vpn access would be nice ES Default Blackboard Student Resource Course site self help tutorial Comments optional Very difficult to navigate The Blackboard is not user friendly easily gets A joke right Graduated 2012 Default Blackboard Student Manual Comments optional Bet that s an exciting read Graduated 2012 Default Adobe Connect Pre flight Checks online courses only Comments optional do use Connect for Hybrid classes and do like the interface Excellent resource Did not know how to access it prior to classes starting Websites are not helpful l used the pre flight which indicated everything worked fi
15. of Medicine and Health Sciences a 75 12 9 College of Nursing and Professional Disciplines 57 9 10 Office of Extended Learning previously Continuing Education 23 4 11 LEND 6 1 12 Undecided 9 1 13 Other 70 11 Total 646 EA Min Value 1 Max Value 13 Mean 5 44 Variance 16 13 Standard Deviation 4 02 Total Responses 646 3 What course organization sites are you using Check all that apply Response Answer Traditional on campus 49 7 Hybrid online amp on campus students 54 8 Online amp Distance Education credit semester based amp open enrollment 283 42 Blended combination of alternating classroom and online activities 20 3 Committees groups and organizations 37 6 22 3 18 3 MyAdvisor 2 3 4 5 Non credit 6 7 8 Other please specify Other please specify none l access blackboard to get class information for Medical Laboratory Science students at our hospital site continuing education Online dietary managers certificate Resident Teaching Program study abroad I don t even know what you re talking about Contractor None instructor CDM l use Blackboard services for SIM ND truck Nutrition and Foodservice Professional Training Program Engineering To access student study guide material for MLS LEND Statistic Min Value 1 Max Value 8 Total Responses 671
16. on a computer it is relatively fast and can access all of the programs I need fast 2 CEM Labs The time it takes to login on a computer for the first time is really long Memorial Union Lab Don t use Windows 8 3 Faster logins and less Windows 8 N A Off Campus In general really love the computer labs 2 wish Citrix was more user friendly and less complicated in order to utilize SPSS when am off campus 3 As a psychology student would like to have SPSS available on more computers than justin Corwin Larimore and Gillette which are the only locations that am aware contain computers with SPSS available Citrix is incredibly frustrating and the Corwin Larimore lab is very small and often used for Comps for the grad students and actual classes so it can be hard to getin there only learned about the computer lab in Gillette having SPSS this year which although very helpful and rarely full it isn t always the most convenient place to have to go when most of my classes are in Corwin Larimore It would be much easier if at least a few computers in the library had SPSS on them as well or if as stated above Citrix was more user friendly Never used one aman online student 2 Comouter lab in the Gamble Hall 1st floor does NOT allow front back page copy so it takes twice time to wait for the printer to finish making all the copies and costs money for printing twice more Having smaller rooms with fewer computers available for sma
17. really really slow it was great n a Blackboard was very useful when the professors used it Itis a great way to find assignments communicate and do homework efficiently Tegrity has a lot of issues with Mac computers have only been able to access online lectures using school computers This creates an issue considering have to upload presentations to blackboard using tegrity Itis a very clunky system When viewing others online presentations if pause the video for any reason or use the skip forward function have to completely reset the tegrity viewing session Overall very satisfied with UND tech services for the last 6 years Really dislike the new process for loading more money onto a U Card for printing purposes mainly because it wastes a lot of paper na Adobe Connect works pretty well but the audio that comes from the distance student s mic into the classroom is often echoed making it a bit distracting to the speaking student Otherwise it works pretty well overall The speed of printing the accuracy of the card scanners Love it very accessible Concerning Blackboard Although none of my teachers used blackboard this semester it would have been very helpful if they at least registered the class there so that we could have access to the class roster and email addresses of fellow students Trying to track down peers for group assignments and general questions was frustrating 1 The blackboard courses work well 2 Eas
18. skype even when plugged into the internet The wi fi in the halls needs improving and it needs it bad like chiclet keyboards similar to the style that Apple makes so would love to see more of those at the school computer labs Windows 8 1 s latest release might not be a bad thing to instal on some of the lab computers uPrint works but you need an iOS printing option enjoy Citrix but it would be nice if the programs were a little more up to date The 3D software on Citrix Pro E 5 0 is a couple years older than what is on the actual computers Creo 2 0 in the labs Please don t change the student email It s getting to be a joke the number of email addresses a person who s been here for 10 years has is ridiculous Also PeopleSoft is horrible but you know that and there s nothing you can do about it Finally think the most important thing you can do is not to just buy more technology because it s shiny and neat Rather you should help to educate the faculty on how to use existing technology more effectively Too many poorly crafted assignments and modules are used because hey it s on BlackBoard so it must be effective teaching Blackboard is a decent system Tech help is an abomination The personnel are poorly trained and are responsible for a good deal of my time wasted Proctored exams for non degree students should be optional in certain courses e g language courses It is an incredible waste of time and effort for the student a
19. used very often never used not applicable in law courses No opportunity for group work in any classes so far our class did not do this It was hard to submit documents and work on the same thing at the same time We used google docs so we could write and edit together and then submit in blackboard did not use this feature Have not worked in groups but have communicated with other students through email obtained from DEDP section of BB Never tried Any groups I ve been in haven t used blackboard the course does not use this function Didn t use but looks easy enough N A Graduated 2012 Never used itin this way Did not use for this No group work don t like working in groups on blackboard so this is a good thing that don t have to use it Didn t use However I usually do not use this Did not use a group shared folder would be helpful for team projects Did not need to work as a group with other students Ihave not used it yet start classes in June N A did not use that way n a Some features are available but still hard to do Not applicable N A NA My My Blackboard Blackboard allows Blackboard instructors leig Sens ite provides me to receive Blackboard Blackboard with using Blackboard Blackboard access to course use the instructor allows me to helps me to Blackboard as helps me helps me course 3 z feedback and communicate work with atooltoassist prepare for work more materials z
20. was better ways to print off paper and better ways to get quarters for washing machines it would be appreicated no none iPad mini Smart boards write fiction and I ve recently used smashwords com to self publish an e book and wondered if master doctoral students could use this process for their theses dissertations Other sites also handle this task Then we could easily get an electronic version of their work for future reference none that know of tablets Google docs was helpful for collaborating as a group ucsc genome browser local mirror n a none None None Satisfied with the technology we use now Smartboard n a Bike lanes throughout Grand Forks All None N A Google glasses moodle tie in dropbox or something simlar to support group projects for DEDP Distance Engineering Degree Program App or text alerts for new content or announcements in blacboard Cloud based technologies Google fiber like network and 3 D printing NA I m graduating this spring so none N A Na Amore mobile friendly and Kindle friendly Campus Connection and Blackboard would be nice Updating the map app on the UND app to show where you are relative to your destination would be helpful as well There is no Big Data Lab no Hadoop available no NoSQL available there is ABSOLUTLY no one at UND who can teach any thing about it n a No So many cool apps available in higher ed now Tablets can be used more in class File sharing pro
21. None Everything is sufficient A live chat or audio conference option would have been nice Not sure Oh no I just saw this as one of your examples please don t send out newsletters or weekly emails Asingle simple 24 7 help hotline staffed with experienced personnel would be a great addition to UND s online education programs The company hired to run tech help was typically slow inexperienced and not responsive Maybe the emails every now and then Or saw flyers Newsletters would be nice webinars workshops on technology available phone app Being able to email proffessors was extremely helpful N A Do you folks realize we have an academic library on campus Now go play with your surveys and stop bothering people At the library UND Engineering help desk none Library books and art collections Having a blackboard tutorial webinar would be useful Didn t use any other resources Webinars feel the Atomic Learning courses don t give staff the chance to really focus on their learning since there are still ALL the interruptions and no time to learn software on my own would prefer to have training on software as a class in a computer lab with a live instructor who can understand questions and relate to people miss the trainings Heidi Strande used to teach Most of the time didn t understand how to word my question until someone else started asking questions then the whole group would be stimulated to see how other s q
22. a bit of resources really liked having the livehelp chat they answered my questions when ever had an issue and it was an immediate answer Nothing Nada all the links in the library online are helpful webinars think webinars would be helpful would like to see the teachers and classmates for courses be a little more accessible to the distance students In my eng 200 course with Professor Stanlake he was excellent about repeating in class students questions for the distance students so you felt more included He was also excellent when responding to assignment questions over email All in all felt his course and approach was excellent As far as my other course ptre 201 felt kind of out of the loop on Mr Johnson didn t repeat questions from the in class students so you had to guess what it was they were talking about and when would have questions or comments via email sometimes would get a response and sometimes wouldn t guess overall am satisfied but would like for it to be easier to ask fellow students questions and stuff like that Workshops that students are well informed about We rarely know what we need until it arises so I m not sure how these resources would help likely they would not be read The online help and pre flight for the distance students has been invaluable Nothing can think of thought the class was great as is Workshops online or webinars Law school provided an intro course at the beg
23. ackboard until towards the end of the semester then was unable to know my grade in the class the majority of the semester N A When instructors update the system Need more timely grading Email is better in my opinion It does this for most classes Ther have been some in the past that are not linked to outside sites correctly That makes it more difficult to keep trak of the grades in those couses because they do not update regularly Not all professors use this option Good for grades not ideal for feedback Essential NA One instructor doesn t enter timely grades That bothers me they don t do that n a They dont update regualrly Only if used by the instructor l agree with this statement under almost all cases but some courses do not use blackboard and find this very inconvenient Depends on the instructor After submitting a journal page you cannot comment back to the instructor don t like that some professors don t use Blackboard to post grades because itis hard to know where we are atin a class not applicable in law courses Not easy to receive instructor feedback One professor did not enter ANY grades until the last week of class This must be changed so can monitor my progress on an assignment basis Two of my instructors didn t utilize blackboard for this purpose there is little instructor feedback but that is a function of the instructor not BB Not all of the grades end up being recorded in blackboard
24. annot see what the instructor has written like the prompts to answer if instructors utilize it properly I never submit online na only the online version mobile version doesn t allow for uploads and view corrected material easily Graduated 2012 This was not a discredit to Blackboard but to my current instructor please see above comment under support resources have not used it yet start classes in June N A Default Blackboard allows me to receive instructor feedback and access my grades to keep on track in my courses Comment optional NA not this semester When the profs actually used the grades they never do A lot of the grades are weighted and blackboard won t calculate the correct percentages It takes everything on points earned out of points possible n a Not all professors use Blackboard even though the course is listed have not had feedback through BB It would be helpful if after taking a test online for an online course that you could see the corrected version of your test so as to allow you to make notes of the incorrect answers for the final test do not use blackboard Aerospace uses htmlEz which is awesome na Blackboard does well here wish instructors would grade quicker have waited 3 to 4 weeks which is way to long Not all professors use Blackboard Not enough teachers use it Didn t know about this Itwas hard when some of my professors didn t update grades in Bl
25. case studies was difficult went over all the information numerous times studied other sources and ended up using a process of elimination for the test don t think learned much from that study Answers should be avialable for learning Email seems better for this Instructors yes peers no Essential Not easy to find peers on Blackboard Instructors seem to use external tools to connect students like Google Plus I d prefer working withing Blackboard NA n a This feature has not been promoted in my courses Many instructors do not take advantage of the tools set up in blackboard to create a class roster with names and emails of the students TAs or professors of a class would find it very useful if they did use those tools the email feature of blackboard is confusing where to get to it The email doesn t work very well it adds a bunch of garbage to the emails send 1 ended up just using my regular UND email account instead never used not applicable in law courses Never tried to communicate through blackboard always used email haven t seen anything that would allow me to communicate with peers this function is not used Graduated 2012 Never used it in this way used the email directory if needed if it does don t know how Did not use for this l use email to communcate with Profs I used UND email for communication with instructors That is because don t have outlook set up correctly on my computer
26. d 5 dumb phone iPod Touch Samsung Alias 2 phone blackberry playbook TracFone Samsun verison cellphone regular phone Other mobile devices iPod Cell Phone Statistic Min Value Max Value 5 Total Responses 664 1 2 If you have a mobile device how do you use it for education Check all that apply Answer Communication email text voice Classroom view content mobile device as a clicker Reading resources ebooks websites 2 3 4 Homework discussion posts completing assignments and viewing grades 5 Personal use only 6 Other Response 229 253 240 189 20 37 41 39 30 3 Not used for education Cloud Storage Google Drive Blackboard app Don t have one business Matlab 4chan mainly check grades and responses to my discussion posts do not use it to post any assignments You cannot view all information see above when my pc is down Paying school bills viewing school information on campus connection communicating with clients N A A lot of BB features are not compatible with my phone Do not use mobile device for education Google Hangouts w student peers Statistic Min Value 1 Max Value 6 Total Responses 623 1 3 What would you like to use your mobile device for in the future Text Response uploading videos campus connection and a more friendly und app With blackboard had a litt
27. e in the future Text Response 1 Having someone there to answer questions and help when needed 2 Nicer printers U Print is cumbersome and annoying to use and makes printing a nightmare Montgomery Hall Lab The printer is unreliable and never seems to work when needed I think the printing works fine The computers do take awhile to load up which can be tedious when am only printing one page but understand there is not much that can be done about that The windows computers take decades to log in have spent more than a half hour waiting for them and have been forced to just walk away The Business lab in gamble doesn t recognize my username and password even though am a business student have used the lab in CILT for training and very satisfied Labs are important for accessing software that perhaps don t need all the time but may need occasionally for specific projects l enjoyed the held that could getin the Technology Graphics computer lab when I needed it Or when something didn t work a tech was there quickly to repair Some of the computers take way too long to start up It would be nice if the computers worked a little faster especially if just want to print something l appreciate the availability of scanners However the most convenient one is the large scanner located near the checkout desk in the Chester Fritz library N its all good On line classes Did not go to campus 1 CEM Labs After your first login
28. e of saving Citrix app documents to my hard drive 3 A live classroom environment ok went full electronic this year for notes and am very satisfied lam open to any technology that enhances the online and distance learning experience and accessibility 1 Blackboard was fine 2 PeopleSoft is CLUNKY 3 Any iPad apps for Blackboard or UND in general The hardwire connection and wireless connection were both sub par in walsh Hall Itis even worse in Odegard can barely load a page there Everything works ok except for UND s lack of direct brain wave transfer instead of Wi Fi was great No real need for improvement except for expansion N A SafeConnect with Laptops and Phones has been horrible at least on the JDO Aerospace Campus have to log in every time my computer or phone leaves one building to the other Sometimes it involves restarting the computer because of a program with SafeConnect wanting to re download The Education building does not have good wireless service The technology works well but can be frustrating at times such as campus connection Campus connection has flaws that need to be worked out and the whole page needs to be worked out better I has no issues Overall it s worked fine for me The only minor issue is that am an online student and have to scan in my assignments which requires access to a scanner My course materials mention that scans through photos e g iPhone app do not come in at high enou
29. e to needing to log into wireless and not being allowed the option to save the login password on my computer or mobile device Do not use n a It seems to be very slow a lot and I usually need to disconnect and reconnect my computer to get it going in the Chester Fritz NA logging in to UND network is a pain na N A Graduated 2012 N A connection needs to be stronger N A Default Public Campus Spaces Comments optional spotting coverage Dissatisfied only due to needing to log into wireless and not being allowed the option to save the login password on my computer or mobile device Do not use Wellness Center could be better Should be a single wireless hub that covers all campus sectors Like Harvard parking lots have no WiFi Itis very spotty n a don t want to download a virus check for my Mac In my experience virus checks act like a virus and make everything slower NA logging in to UND network is a pain na N A Graduated 2012 Poor no signal Hard to connect N A connection needs to be stronger N A UND should do a better job equipping outdoor spaces with wifi coverage Statistic Residence Halls Memorial Union Academic Buildings UND Libraries Public Campus Spaces Min Value Max Value Total Responses 2 1 8 Please rate your satisfaction Question Very Satisfied Satisfied Neutral Do Not Use Dissatified Very Dissatisfied Tota
30. gh resolution to read the assignments in the program that is used by the professor to access the scans The course would be more accessible to online students without this restriction but in my case it has been manageable since have access to a scanner at my workplace 2 was unable to attach files and submit assignments via blackboard using android I m not sure if this was my device or a compatibility issue Blackboard is great The only challenges have had are in delivering or hearing some recordings Often Internet Explorer must be used rather than Firefox which would save a lot of frustration to know up front Did not use 1 Having course material particularly extra available online as well as recording the lectures 2 Online homework every one have used has had bugs that has made it more difficult to use that just doing assignments out of a book 3 Improved online homework sites Not repeatedly using a site that has the same bugs every semester Chester Fritz Library search features are very good but somewhat slow and sluggish Maybe something to accelerate the searches and reduce the number of keystrokes required too The UND WIFI is not very good for my phone atleast It is probably because so many students are using it Otherwise the technology is fine as far as in classrooms and libraries The Memorial Union is a great place altogether More outlet stations NA Livechat technology not really supported at Bismarck ca
31. grams like Dropbox l like the text messages N A Moodle seems to be a good alternative to Blackboard and excels in many areas when compared to Blackboard None that know of None not interested None at this time Statistic Value Total Responses 83 22 Please comment on your experience using technology at UND this semester 1 What works well 2 What needs improvement 3 What would you like to use in the future Text Response meeting with CILT folks is the best for help Uploading videos is a pain in the butt Thank you for getting rid of the double password nonesense when printing It was ridiculous Works well l liked it it was easy to navigate to get info for each of my classes Instructors need training do all my class work as a distance student Things work perfectly 95 of the time Hate the JAVA updates for our chat rooms Blackboard and the way my course is designed is horrible to navigate Tech staff on campus have been very good Wireless in the residence halls is disappointing Itis very slow and drops out completely periodically do realize some of this might be because every one and their dog keep their wireless printers connected The technology worked well this semester Extremelly helpfull very good response to any inquiry N A The way that blackboard is set up is Not user friendly Instead of each assignment having a specific place to go to you have to hunt for it There should be a itemized li
32. herwise have to wait go in early to use or walk to another building to print papers etc l only use the online libraries The computers on campus take FOREVER to log in on You putin your name and password and it takes a few minutes before you even get to the desktop That can be frustrating when just want to quickly print something before class Law school lab is very small and computers are old and slow New renovations should help this problem Better wireless in the new law school renovation when its complete Please increase the speed and connectivity of wireless in memorial union n a NA The computer labs on campus are great just wish it didn t take so long to log in to the computers Have updated software updated hardware and be running all the programs that need to use Options to use Mac devices is always appreciated A good monitor is nice Decrease the log in time They all work pretty well besides taking an hour to log into the computer I was rarely in a lab but I noticed that the really old computers took minutes to get through the NDUS log in process So never went into a lab But really why invest in labs from your point of view Laptops have saturated the market and mobile is not too far behind You could board up half the labs on campus and no one would notice N A N A This table has than 100 rows Click here to view all responses Statis Value Total Responses 194 1 6 Please rate your satisfac
33. hool information without locating another PC Space Travel Watching lectures I think itis good with how much use it now Itis too small to use comfortably But could see how online quizzes are appropriate Accessing more than view only for campus connection Finding an easy way to send email attached word documents a course in app development would be nice Better access to Discussion Board in BlackBoard Bedside patient care email id like to not have to use it for school get notifications grades and assignments This table has more than 100 rows Click here to view all responses Statistic Value Total Responses 149 14 Computer Labs How often do you use the following UND Computer Labs Total Daily Responses Mean Less than Once a 2 3 Times a 2 3 Times a i euesan Kever Month Month Month Week Week Memorial Union Lab 480 14 9 662 2 Chester Fritz Library Lab 486 16 6 661 1 63 3 Residence Hall Labs 606 656 1 13 4 College or School Specialty 473 1 94 Memorial Union Lab Min Value 1 1 1 1 Max Value 7 7 5 7 Mean 1 69 1 63 1 13 1 94 Variance 1 92 1 72 0 26 3 06 Standard Deviation 1 38 1 31 0 51 1 75 Total Responses 662 661 656 659 1 5 Computer Labs Please comment on your experience using UND Computer Labs this semester Please specify lab when applicable 1 What works well 2 What needs improvement 3 What would you like to us
34. ing system scheduled maintenance and other technology updates Number one as your most preferred Answer 1 2 3 4 5 6 7 8 Total Responses 1 Email 421 56 24 11 7 6 12 44 581 2 Text Message 51 128 58 34 36 44 83 43 477 3 Phone 26 51 84 63 37 50 81 86 478 4 Blackboard Main Page 58 165 92 90 35 29 12 16 497 5 Social Media Facebook Twitter 6 14 36 69 116 94 59 51 445 6 Subscribe to RSS Feed 8 17 42 63 86 109 78 39 442 7 UND Tech Support Main page techsupport und edu 23 41 80 72 67 68 91 33 475 8 Other please specify 12 6 7 9 14 16 3 72 139 Total 605 478 423 411 398 416 419 384 Other please specify UND webpage UND Homepage UND Website Direct brain wave transfer N A Phone call Flyers taped to telephone poles nothing that is sent to my phone or accounts that s terribly annoying Not at all Not at all 33 Campus Connection On the information boards or the table stands in the dining center UND homepage UND main page Letters none None n a A i Text Blackboard Social Media Subscribe to UND Tech Support Main page Other please Suae emali Message Enone Main Page Facebook Twitter RSS Feed techsupport und edu specify Min Value 1 1 1 1 1 1 1 1 Max Value 8 8 8 8 8 8 8 8 Mean 1 99 4 16 4 96 3 19 5 36 5 34 4 79 6 07 Variance 4 37 5 60 5 08 2 95 2 63 2 79 3 88 5 79 Sindard 2 09
35. ing the week I think the Union should be open till midnight also think there should be a 24 7 computer lab available After midnight there is no place on campus to study Hyslop Lab the computers were frequently needing updates that weren t being ran and the Adobe was so out of date that it wouldn t open PDFs N A NA lam off campus so no The residence hall computer lab should have student ID access so don t have to go and sign outa key It would also be nice to have more scanners available takes forever to log on 1 Duel screens work well and greatly improve efficiency of accomplishing homework Lab in Integrated Studies part of O kelly 1 Everything 2 Newer printer 3 don t know N A n a not used l like that they are everywhere Itis helpful to do homework other places and not having to carry a laptop around campus think that they do need more scaners now that teachers require scanned in homework some do not allow pictures of the homework do not use them very often but as know they are okay Some could be updated possibly The windows 8 computers in Gamble hall are awful and never work right Also the lab printers in Gamble in the main lab are awful choose black and white and somehow they print out of the color printer and get charged 25 for each page when clearly chose the black and white printer and itis in black and white but the color printer is printing Never used them Chester Fritz Library Compute
36. inning of the year which was helpful particularly for students who were new to UND N A Workshops and speakers Better support for Google Chrome Webinars would be good Professors are exceptionally difficult to work with they don t seem to have time to help the students Promotion of resources at residence hall meetings Webinars There are many internet based resources that help with Maxwell s equations wave equation P SPICE etc used those Print newsletters would be great Maybe a one page thing about campus events every week into my physical mailbox That would be awesome Newsletters N A n a N A Webinars would find it most useful to get notifications on my cell phone android of when a professor has an announcement posts a grade and posts an assignment Newsletters that are sent out before the events take place would be nice TAKE THIS COURSE YEARLY BUT IT IS TO BE SENT BELIEVE IN DECEMBER DO WISH THE COMPLETION PAPER WOULD BE SENT MONTHLY OR SO WHEN COMPLETE AS NEED IT FOR MY LAB RECERT IN JUNE SO I HAVE TO ASK FOR IT TO BE SENT VIA EMAIL PRIOR TO GIVEN SEND OUT DATE Workshops The search features of the Chester Fritz Libraray none The tech support in Wilkerson complex UND webiste Newsletters Videos Nothing Webinars Class websites Newsletters may be helpful to find out more information The support resources currently available are more than sufficient N A none workshop none
37. kboard again A few don t utilize them at all had one class of three that was not used effectively by one prof Some are slow to posting content that they said would be up by a certain date Grading system unorganized have some professors who use it well and some who don t The instructor usage appears to be very instructor specific many of the course relative grade weights are calculated with an error sometimes sometimes not Depends on instructor Most but not all do have not used it yet start classes in June A few times audio or video was not on butit s better this semister than last Lots of variation between instructors Some more than others highly depends on the instructor Instructor required blog posts but never activated the blog function until near the end of the semester way past due date given In an attempt to meet course requirements had to physically log in and check to see if the blog was active on a daily basis Default I am satisfied with using Blackboard as a tool to assist in my coursework Comment optional NA n a I do not use blackboard Aerospace uses htmlEz which is awesome Once you learn to use it Tutorial should be a course requirement didn t do it and should have group work doesnt work well on blackboard Again only half of my instructors use it think it would help me if could take the online course N A don t use the blackboard site for this n a don t think the informati
38. l Responses 1 Web print option 83 94 417 17 16 627 2 66 2 Kiosk locations 66 87 442 26 10 631 2 73 3 Computer lab locations 84 142 384 14 4 628 2 54 4 Black and white printer availability 101 166 349 9 6 631 2 45 5 Color printer availability 49 91 442 32 13 627 2 79 Statistic Web print option Kiosk locations Computer lab locations Black and white printer availability Color printer availability Min Value 1 1 1 1 1 Max Value 5 5 5 5 5 Mean 2 66 2 73 2 54 2 45 2 79 Variance 0 70 0 59 0 60 0 65 0 55 Standard Deviation 0 83 0 77 0 77 0 81 0 74 Total Responses 627 631 628 631 627 1 9 Please add any Default Web print option Comments optional Document type requirements are tricky just found out it was an option Do not use Usually is very nice the residence halls printers just need to be fixed i love uprint It would be nice if my things stayed in queue longer than 2 hours becomes a hassle Such a pain in the ass to have to convert everything to a pdf Do not like new process for reloading uPrint dollars Wastes paper unnecessarily never have figured out how to use the printing N A Great system this is very helpful to print from your laptop would like it if we didn t have to send it as a PDF n a Allow us to print from an iPad Even if this means an app or a feature in the UND app The iPad normally only allows photos to be uploaded on the internet so allow PDF s to be ope
39. lass VERY frustrating If we give wrong password then it don t allow to use the network Glad I don t have to log in every single time anymore Lap top is able to connect to the union wifi but is quarantined whenever try to log onto an academic building s Hughes Fine Arts has terrible wireless connection I ve had little to no connection in merrifield Abbott Corin larimore Not powerful engough Some buildings have dead zones and many lose connection near doors n a They were slow My computer will not stay connected to the Hyslop wifi NA my wifi works in the union however every time i try to log in in an academic building it quarantines my computer logging in to UND network is a pain for campus visit N A Graduated 2012 safeconnectis a hassle again try to use my computer in other buildings and its WEAK so have to disconnect and connect very disappointed 3rd floor of Gamble has terrible Wi Fi SafeConnect N A SafeConnect has serious problems Everyday have to reinstall to get internet access but will not actually prompt be to log in to safe connect so internet wont load but wont ask me to logon to safe connect EVERY day problem connection needs to be stronger N A Gamble has horrible signal The wireless cuts out in the mornings usually on Mondays or Wednesdays Seems like cell phone loses battery power quickly searching for signals at times Abbot Default UND Libraries Comments optional Dissatisfied only du
40. le trouble downloading the pdf files associated with a few of my assignments when using my tablet had to log on to Blackboard from my laptop at home which wasn t always convenient would like that to improve use my tablet for pretty much all classwork Textbooks email clicker substitute N A full connectivity AIMS Perhaps a student chat as hope to be a flight instructor and would rather use a UND student message service instead of text Everything Checking und email can not get it to work on my phone I think itis great to have blackboard and tegrity apps what they offer is all what have needed so far contiue education Play recorded audio lectures uploaded by professors Clicker Adobe Video Adobe Video Not homework like to listen to music on it don t have a mobile device to use for education purposes Use it more if a class needs additional tools so students have access to everything on one device and so itis more inexpensive and so students do not have to keep buying devices potentially in class participant nothing lam happy with it s use presently N A Learning and homework just phone calls like in the olden days Using it as a clicker would be nice A tablet friendly version of the Blackboard would be nice Maybe one day will upgrade but as of right now my laptop is all really need for homework and special stuff like that Recording lectures for future use Answer clicker question
41. library searches would be of interest Itis nice to have so many options in a variety of different places In the future it would be nice to be able to print on both sides of a page so that not as many pages are wasted have not used the labs enough to formulate an educated opinion Law school lab is extremely slow especially when only using it for printing purposes The only problem have ever encountered is that the mouses get old and stop working properly run into this relatively frequently The left mouse button either doesn t click or double clicks The printing system is often not working properly It would be nice to print from personal computers UNION LAB 1 Printing is fast amp easy also like being able to access SPSS fast 2 It seems like it takes a really long time to log in to our account computer to warm up 3 Computers have everything need Am not happy with the printing charges Rm 220 lab clean available when needed workstations always available and operable NA l like there s a choice between macs and del computers So far have liked everything and disliked nothing I do really like the swipe your card to pay for printing papers In the specialty labs its useful to have all the computers with similar software for group collaboration However it does take an extraordinary amount of time to sign into the computers newer computers 1 the computers in there stay up to date which is really helpful 2 Keepi
42. ll group 2 6 people work that requires computers and discussion The small room will allow for privacy and avoid disruption to others working near by on line distance so not on campus I did not use them much but one of the few times did the printer broke N A They are great Some computers wouldn t turn on in the Upson lab The lab in the union is always available would like the computer labs to be open earlier in the day Especially the union computer lab Wish there was a more organized way to keep projects separated from other students work In the Merrifield computer labs students used the same login information and all our work and projects became mixed together and or deleted or misplaced 1 The printing stations by the computers works well 2 At the Chester Fritz initials are sometimes required prior to opening any email attachments which is frustrating 3 would like Windows 8 at all computers on campus N A distance student 1 all computers have used have worked well 2 login takes a significant amount of time but there is a lot of students using the internet 3 nothing 1 Printing is available all the time 2 Speed of login and cost of printing 3 Either give more printing money or lessen the cost Students already have a lot to pay for Nia College of Nursing computer lab was used last semester and worked well but connection was slow amp could be improved In the future use of tablets for interactive
43. lue 1 1 A 1 1 1 1 1 1 1 1 1 A Max Value 3 3 3 3 3 3 3 3 3 3 3 3 3 Mean 1 92 2 26 2 32 245 2 08 241 2 58 2 69 242 1 49 1 95 1 43 245 Variance 0 98 0 91 0 86 0 78 0 96 0 82 0 65 0 52 0 80 0 70 0 98 0 63 0 76 Standard Deviation 0 99 0 95 0 93 0 88 0 98 0 90 0 81 0 72 0 90 0 84 0 99 0 80 0 87 Le 670 667 664 663 672 664 660 668 668 669 660 652 668 sponses 5 Please comment on your experience Default Email UND techsupport UND edu Comments optional would be nice to be able to use other email sources at times like my work email address Hate the email system it changes my password everytime try to access it I don t like that my previous name still shows up on my email even after they said it was fixed Very difficult to use when hotmail MSN is my primary email just kind of takes everything over have more than one account with und because of my job and the emails get scattered about between the two accounts Service was fast Slow and doesn t update well due to heart attack un able to participate hope to raise money to re enroll in class Graduated 2012 have an email account but primarily use my work email Default UND Tech Support 777 6305 Comments optional I don t like that my previous name still shows up on my email even after they said it was fixed Couldn t solve my problem Excellent help with Adobe Presenter Did not really even know that
44. m Same as above probably called a half dozen times over the course of the last year They were often unable to help as recall Graduated 2012 Excellent work SUPER They are usualoly not able to answer questions on almost everything Adobe Service Online Blackboard Connect Desk Learned se Student Pre Memorial mec on my Email Tech LiveHelp techsupport UND edu Resource Blackboard flight Union 3rd manual Instructor ounar Chat webpage amp Course site Student Checks floor YouTube ofthe did not 777 knowledgebase Manual a Atomic course 6305 self help online Apple Dell need tutorial courses Warranty help only Repairs Statistic ND techsupport UND edu SUPPOTt Min Value 2 A 3 A Max Value 2 Total Responses 6 What other support resources would you find helpful to receive example newsletters workshops webinars Text Response thought the information recieved as a apart of blackboard training in 2013 summer was really useful for my experiences as a graduate teaching assistant for online courses support for faculty Faculty stated she was working with IT but could never get our blog site or videos to work Training sessions for organizations using Blackboard Collaboration with other users newsletters Webinar or short YouTube videos on adobe connect usage None none The website information works best I think there are quite
45. more efficiently Comment optional NA nuetral n a do not use blackboard Aerospace uses htmlEz which is awesome More efficiently than what Not necessarily work more efficiently just can t choose a neutral standpoint Not enough teachers use it When used correctly by the professors this would be true Like having the flexibility to work from home neither agree or disagree don t use the blackboard site for this NA n a Doesn t beat paper It is difficult to find necessary information Can make things confusing if poorly organized Graduated 2012 Organizationally yes but doesn t really affect my work in any way Neutral neither agree nor disagree l like it when profs put up their lecture notes Sometimes this is accurate It is more a teacher perk have not used it yet start classes in June l organize on my own computer Tedious to have to check all the time Blackboard makes very slightly less efficient NA This depends most on how the course is organized in blackboard It can be a hidnerance if used set imporperly Default Blackboard provides access to course materials resources and submit assignments Comment optional NA do not use blackboard Aerospace uses htmlEz which is awesome na Only when professors upload resources when the prof remembers to post it The classes that use it yes N A Essential assignments n a On the app for discussion board you c
46. mpus well l like having computers to check out in the Music Department would like WebPrint if it didn t need to be in PDF Lab computers and others need to be updated more frequently Blackboard and Campus Connection need serious improvement They are not user friendly at all The fact that my professors use Blackboard often actually inhibits my learning Most things work great No complaints My only problems have been with Citrix It does an adequate job but it would be nice if could run the software natively on my own machine Saving printing and copy paste often cause crashing There was a delay in receiving grades in class professor unable to post any grades until post mid term due to tech problems This created anxiety for students and difficult to formally assess their performance lam an online student and so did all of my work from home However it would be great if blackboard offered an app for smartphones The wi fi in the res halls is inconsistent in signal strength when not plugged in It would be nice to use a platform for online classes that can be used with wireless internet wish there was more outlets at the library Many classes use online sites for homework and more ex mymathlab masteringchem masteringbio webassign have found these to be useful while doing homework except for webassign feel there is very little help provided on the site to help when students are stuck on a problem 1 Fast internet 2
47. nd the proctor to have to go through the tutorial and the proctor designation scheduling of exams can understand the need if the course is an element of a degree or certification but the UND proctor rqmt for my language course is one reason even more than the poor quality of the tech support that is leading me to look elsewhere to pursue online education Everything worked well however it could be organized a little more clearly The Outlook inbox acts strangely sometimes on my macbook pro Sometimes when sign in have to refresh before it will actually go to my inbox and sometimes when sign in through the UND Website s link it sends me to a traditional outlook inbox that does not retain any of my emails Some of the printing kiosks are almost always out of order Need more reliable printers It I think computers work well and printers are fast But the wireless network needs to be changed and the availability of printers need to be rearranged Blackboard and email worked well This particular instructor took a very long time to upload homework grades However this didn t degrade my learning experience at all l like having a tutorial on apps and technology to improve productivity think that every department on campus should consider having that at the beginning of the semester works well I really enjoy the wifi avaibility unless it goes down I think the printing options needs work itis really unfair how much it costs for one prin
48. ne but when presenting the audio did not work was not aware of this feature it might have been useful earlier Graduated 2012 Default Service Desk Memorial Union 3rd floor Apple Dell Warranty Repairs Comments optional Didn t know we had this Didn t know this existed These people are excellent Graduated 2012 Default Online tutorials user manual YouTube Atomic Learning etc Comments optional wouldn t say either here but use as a supplement only and take it all with a grain of salt There are may good free sources out there use them a lot Gliches are common on Tegrity Atomic Learning login has never worked despite assistance from Tech Support gave up I d need to be blindfolded amp at gunpoint Graduated 2012 Default Instructor of the course Comments optional i am the instructor Absent It would be helpful if after taking a test online for an online course that you could see the corrected version of your test so as to allow you to make notes of the incorrect answers for the final test Not all of my instructors used Blackboard so do not know my grade in the class for half of my classes Instructor had lots of tech difficulties and never came to class until 7pm start time or later and then always had to work out her tech difficulities on our class time Completely annoying and unprofessional Instructor is difficult to connect via phone does not return calls Very Satisfied
49. ned in a uPrint app or something Not nearly enough money for law graduate students NA itis hard to use I think the need for documents to be uploaded in a PDF format is outdated Other format options need to be avalible na N A Graduated 2012 l always cut it close on paper use should be easier to use Very dissatisfied with all because whenever try to print on campus they say am not authorized even though use my studen ID sucks N A let us use formats other than pdf N A Confusing not allowed to print anymore Default Kiosk locations Comments optional i was unable to get my computer to work with it in the past havent tried recently phone didn t get help didn t know who was in charge of kiosk in that spot Do not use Don t use could use more or give map of location of usable printers it s nice they are there but complicated to get uploaded and printed N A johnstone fulton kiosk is broken more oftne than not Need more in the Wilkerson Complex More buildings need this service There need to be one at the stomping grounds in U place Have one in Bismarck n a NA johnstone location was my primary but was out of use a lot Difficult to set up with my mac na N A Graduated 2012 need Kiosk in Uplace Should have one in most of the buildings N A would be nice if kiosks could print double sided always jammed print slow Med library never work N A slow jammed dont work low t
50. ng people quiet in there Itis hard to work on school work when people are chatting away Have not used any labs lam an online student far away so do not use UND computer labs The computers are SLOW went to print off material and had to wait nearly 10 MINUTES for the stupid computer to log me in All worked well Nia There are many computers available which is nice don t like how long it takes to log into the computers Using these computers or just up to date computers is fine Most things work well I m glad that UND doesn t filter their internet UND must implement touchscreen monitors with Windows 8 This is the future 1 Once turned on machines are typically fast and efficient 2 Takes way to long to log in 3 Collaboration with Google i e drive Computers worked well and printing was simple Starcher hall computers are laggy and can be frustrating to use N A would like to see certain programs systems available in more labs than just those specific to a certain school The biggest hassle I ve found is trying to work my schedule around the times that the lab is open just because a specific program is located in only one lab i e Matlab ArcGIS GRAnalyst to name a few It would be nice to either have them available on even just a few machines in multiple labs or be able to have an extended trial to use on a personal computer for the duration of the class do not like that the Union closes an hour earlier than the library dur
51. on is well organized really only look at it for grades or the sylabus There are a number of uploading and downloading functions for homework assignments that are not possible with mobile options Graduated 2012 yes All assignments do not load properly and have to be emailed to instructors anyway l have not used it yet start classes in June In the evenings our classes often had difficulties with sound and connections It doesn t always work Depends sometimes its helpful and sometimes it s an issue Default Blackboard helps me prepare for class Comment optional NA nuetral do not use blackboard Aerospace uses htmlEz which is awesome An email with assignment requirements and rubric would have been equally sufficient The ones that do use it mainly use it for readings or assignments so that does prepare me for class N A no prep needed for class Good for broadcast communications with instructors digital documents Itis class don t use the blackboard site for this not applicable NA n a Sometimes no way to know when the assignments are due have a calendar of the assignments a way to display one or all of the classes assignments would be greatly beneficial na N A Depends on the instructor Graduated 2012 lam online student have not used it yet start classes in June NA On line is too difficult and time consuming download and work offline NA Default Blackboard helps me work
52. onner Wilkirson s U print is awful That is all Default Computer lab locations Comments optional Do not use Don t use Print quality not great at some locations n a NA can be slow at times na N A Graduated 2012 N A Printing is expensive N A easy to use Default Black and white printer availability Comments optional Do not use Generally pretty good could use more or give map of location of usable printers cost too much Need more in the Wilkerson Complex n a NA na N A Graduated 2012 N A I d like the printers in the College of Nursing to have a double sided option Also a booklet option N A not allowed to print anymore I would like front back printing options more widely available Default Color printer availability Comments optional Not really aware of where color printing is available besides the library and it s expensive Do not use Only at the Library cost too much couldn t find any n a NA na N A Graduated 2012 Never used it Wish there was more color printers available N A This is very expensive would of used more if it wasn t so expensive N A Statistic Web print option Kiosk locations Computer lab locations Black and white printer availability Color printer availability Min Value Max Value Total Responses F A 20 How would you prefer to receive notifications regard
53. other students would stop using wireless during Adobe classes as it messes things up for others Those doing it don t seem to mind but it is really frustrating to me pay good money for my classes and education and want to get the most out of it Also would appreciate it if the professor would open the classroom prior to start time so that can run my audio setup and so she can work out her tech difficulties prior to class time Class is supposed to start at 7pm don t know that she has ever opened the classroom before 7pm and is usually late don t have time to do my audio setup and she also doesn t have time to work out her tech difficutlies feel itis not only annoying and unprofessional but disrespectful to myself and my classmates Our time is valuable as well 1 The Internet is usually up and running and fairly fast The computer labs usually have plenty of computers available to use 2 More color printers around campus would be nice 3 If more color printers were provided would use those in the future The issues seem to be on the part of various users classmates that have faulty connections equipment Otherwise the technology has been great have only really used my laptop the wireless and the printer Everything worked well 1 Technology updates are usually done at a time when am sleeping so never am unable to use the sites 2 Speed of technology is slow understand there are a lot of people on at one time but its
54. r not this semester n a I do not use blackboard Aerospace uses htmlEz which is awesome It would be nice to be able to jump from course to course in blackboard instead off having to go back to the courses main page to get to another course Could be simplified more intuitive The ones that are there are generally alright N A Professor specific some are great some are awful none of my teachers used blackboard this semester each instructor has a different set up on blackboard and the categories used are different for each course Essential depends on the instructor Never used blackboard layout makes it difficult to find things This depends on the teachers who each have a different style organization for blackboard n a Each class uses different sections Depends on the course once took the tutorials inclass links are on left side of page but to change classes the link is on the top right side It would be better if they were all together Do not like the new my grades set up from the homepage find it confusing Not all were well organized Some professors need to better utilize the different tabs on the left of BB hard to navigate and confusing Usually depending on the instructor Graduated 2012 for the most part Some professiors get folder happy and that becomes too overwhelming every teacher organizes their site differently so it s hard to find information Individual courses can vary wildly in how well they u
55. r Lab is well run NA Never used The Integrated Studies Humanitites lab is my first choice as the printer is free to use and a computer is almost always available It needs to be 250 miles closer to me l use the computer lab in the Med School Library every thing works well there Good experience l love that am able to access library holdings via internet and they can email scanned journal entries to me as well 2 I think that the Memorial Union printing hours should b adjusted so there is printing before 8 00 am also do not like that you cannot buy printing money besides designated hours in the UCard office would like to be able to put money into a machine to get more money on my card 1 There are plenty of computers so never have to wait for someone to finish using a computer 2 Nothing 3 There should be an easy to locate computer lab and printing station in every building if there isn t already I used Gamble Hall lab on a regular basis Everything works well other than some computers don t print to the printer and some computers have issues with using the mouse its either too sensitive or not sensitive enough never use n a would prefer the Memorial Union Lab to open earlier in the mornings barely had enough time to print anything prior to my 8 o clock classes and no other buildings were open The occupational therapy computer lab would be better if classes were not held there so it was always accessible ot
56. s printing off assignments Does Bb have an app for iPad Same Not books Not sure N A n a Just what I use it for now The same things Yes would like to my mobile devices to have textbooks on it so my costs for school are cheaper plan to purchase an iPad would use it for viewing course content but my phone is not suitable for that receiving announcements instead of via email Viewing online lectures listening to lectures Nothing more To upload assignments Same Adobe connect Textbooks A better blackboard app would love if blackboard had a mobile site or an app could use on my smart phone If had a smartphone just for pulling up assignments would like to use my mobile device to communicate with members of my class for group projects Would like to continue using it as a clicker like using it to receive messages when classes are cancelled N A no n a No comment reviewing all assignments for selected courses by day week month etc Have it display all of the content in the syllabus butin a calendar form to stay on top of homework l only use my iPhone to check for grades and responses to assignments I ve posted wouldn t use it for anything more Everything else do on my laptop because like to create and save assignments in a word document where can type faster I really like the Blackboard App It s fast and makes it easy to look at a document or assignment need to complete
57. s to course materials resources and submit assignments 622 27 649 1 04 7 Blackboard allows me to receive instructor feedback and access my grades to keep on track in my courses 581 70 651 1 11 8 Blackboard allows me to communicate with peers instructors 498 146 644 1 23 9 Blackboard helps me to work with classmates in groups 410 ail 223 633 1 35 Blackboard My My Blackboard allows Statistic Min Value Max Value Mean Variance Standard Deviation Total Responses Blackboard course sites are organized GUCE ES A 658 instructors use the Blackboard tools effectively in my courses Blackboard as a tool to assist in my coursework 654 Blackboard helps me prepare for class 647 provides access to course materials resources and submit assignments Blackboard helps me work more efficiently 1 1 2 2 1 18 1 04 0 15 0 04 0 38 0 20 650 649 me to receive instructor feedback and access my grades to keep on track in my courses Blackboard allows me to communicate with peers instructors Blackboard helps me to work with classmates in groups 633 9 Please comment Default My Blackboard course sites are organized and easy to use Comment optional NA All the material from previous courses got transferred to one of my courses which made everything confusing for myself as a TA and for students as well as the instructo
58. se the site lam having troubles with blackboard on Internet Explorer Would like that figured out prefer paper depends on the class how organized and easy to use have not used it yet start classes in June didn t know how to turn in assignments very poorly explained Sometimes have to look around for the assignment submission areas Some more than others highly depends on the instructor Default My instructors use the Blackboard tools effectively in my courses Comment optional NA not this semester Blackboard woupld be better if the instructors would use it many aren t keeping it up USE THE GRADES SECTION 2of my 3 regular campus classes do not use blackboard Used quizzes n a each instructor does it differently do not use blackboard Aerospace uses htmlEz which is awesome Perkins does not use blackboard yes they seem to know how it work quite well Some professors J Jackson still refuse to use this system I think all instructors should use blackboard Several do not and their classes would be much more enjoyable and easier to study for if they did Some do but over half rarely use Blackboard Some didn t use blackboard both of my instructors don t delete old info from previous semesters It gets really confusing especially when trying to see what my current grade is Notall but some professors didn t use blackboard as students had requested to communicate and update grades N A
59. sh Jones and Josh Reede Focus on STUDENT needs rather than self serving admistration I think the Center does a great job they have been very helpful when I need equipment help with Blackboard for UND Dining appreciate everything they do Offer a technologies class N A I think the system is great I don t like anything about using this It s confusing not set up to use easily Items are scattered not grouped together according to what need Had I known all the problems would be having would of taken the course through the mail None N A Not that I can think of now N A ALL professors should be required to use blackboard At a minimum it helps provide a central location for syllabi a class rosters Some instructors create a blackboard page but do not use it or do not update it regularly It is VERY helpful and beneficial for students to have a professor who regularly takes advantage of blackboard CILT support has always been very helpful appreciate the assistance No The technology available in Montogomery Hall is dismal compared to other learning facilities on campus Keep on being awesome You may not always get praise but you are VERY appreciated no n a Besides the issues experienced using tegrity everything has been satisfactory If any other issues had come up the people at live help and tech support had been able to resolve with the problem na N A Easier to access colored printing Not at this time
60. some academic buildings require you to make changes to your computer in order to gain access to their Internet n a no Add more internet wall outlets in the Residence buildings especially UPlace None No No overall very content Improve podcasts and video recording download time n an a Later No No have been very satisfied with my experience Adobe Connect seems to be a good program for hybrid learning I think there should be one place for everything instead of Campus Connect and Blackboard and feel like everything should be in one place that would be way easier No thank you Na No Just fix adobe connect problems I think itis ridiculous the amount of fees that pay for taking a distance class Bring in a CIO with Computer Science not Information Science that is it or carry on living in legacy world of technology am an International Student my I 20 is Valid till next year May 2015 and Chester Fritz Lobrary has no clue as the technology is not connected and library thinks will not be here in Summer 2015 Payroll has no clue what is my student status unless physically drop my paper documents are we living in pre computer era or what n a No n a Nopr Just need to know what you guys do exactly and maybe would actually use thus more as a resource when need help no N A n a N A N A Can t think of anything no This table has more than 100 rows Clic Statistic Total Responses
61. spring2014studentsurveys Last Modified 10 31 2014 1 Classification Check all that apply Answer Response Undergraduate Student 2 Graduate Student _ 198 29 3 Non Degree 87 13 4 Other lt 53 8 Staff professor Organization staff faculty participant Certified dietary mgr certificate staff Clinical site Ed coord Offsite education coordinator MT CEU Nutrition amp Foodservice Professional Training Staff Member Staff Professional Student Faculty Distance Online CEU CREDITS Certificate first year teacher mentor program Post graduate CDM Law dietary managers course Facilitator UND staff student Child Welfare Certification Contractor staff Graduated 2012 certificate Clinical Education Coordinator Certificate clinical affiliate site coordinator CDM ASD Grad Certification Former graduate student SIM ND Truck Driver Continuing Education staff MLS students intern distance LEND participant Statistic Min Value Max Value Total Responses 2 College or Area of Study Answer Response 1 College of Arts and Sciences 144 22 2 College of Business and Public Administration 54 8 3 College of Education and Human Development 95 15 4 School of Aerospace Sciences a 29 4 5 College of Engineering and Mines 75 12 6 School of Geology amp Geological Engineering 2 0 7 School of Law I 7 1 8 School
62. st example unit 1 assignment 1 assignment 2 etc When my homework says to go over the written assignment with my teachers there should be a specific area titled written assignments should not have to email my teacher to ask what is being referred to This course should be laid out more like a text book Good 2 I think that wifi access has been much better this semester or perhaps I ve just been really luck but that should definitely be a constant issue that is looked into and addressed ata collegiate institution Blackboard email and the program professors use to record their lectures can t remember the name maybe Adobe Breeze works well would like to be able to download lectures as an Mp3 or Mp4 and listen to the lectures while in the car or not near internet l used very limited amounts of technology for classwork this semester Faster wireless connection would be nice to have It all worked well It took me a few times to get used to the format and how to maneuver it all Most of it works decently just a few times I ll be trying to print something or email something important and it will crap out on me have had a bad experience with the online course Because don t have a computer to work on my assignment and had a hard time emailing my instructor feel that I will benefit from correspondence classwork instead of online course l like being able to be a distance learner can still attend classes from Minot wish
63. t off of paper would like to see in the future free printing for students We pay so much money as itis Im sure there is a way to incooperate more printing money into a student Especially since its the professors who want us to print information for them Every time you send a message about service outages equipment problems etc you ve failed your job Keep thinking about that I think the technology was great the improvement needs to be when there is a problem it needs to be addressed quicker would like to see more color printers Basic tech support in classrooms computers projectors is poor Lots of time wasted getting these basics to operate correctly l like the alerts when schools closed and like the advanced notice on blackboard maintenance I m good with it all as is Described my concerns above but overall it s a great system to have I really like the new printing options Do not like how you have to put more money on it though Would like to see direct access to adding more money Works great Ditch the Atomic Learning and set up a computer lab for staff to learn all the software needed to more all the topics we handle This table has more than 100 rows Click here to view all responses Statistic Value Total Responses 183 23 Is there anything you would like to add to help the Center for Instructional amp Learning Technologies improve your overall experience using technologies at UND Text Response Audit of Jo
64. tations around campus so that if we just have to quickly print something we can stick a flash drive in and getit printed quickly instead of having to wait for the slow computers if we don t have a laptop with Please drop the PDF requirement in order to print around campus Also all the computer labs need to be updated with better quality computers and printers Invest some on new technology no Improve the wireless in the residence halls and add iOS printing support for uPrint Emphasis Please review the proctor requirement for non degree students seeking online education Itis unnecessary and would have rather spent more time studying interacting with peers and the professor than sending emails and going through proctor tutorial designation process for exams At most the proctor rqmt should be optional Nia It was fine change the UND website and blackboard and campus connection because it s probably the most difficult thing to understand at first no l loved this option in every residant hall Fix the BB system so former employed students do not need to call tech support once a semester to change their email because the system automatically reverts their email to the my und tag versus the my und edu na Nope No None would like for the instruction to be more clear to use and beable to getintouch with the instructor n a Find a video player that works in google chrome and or Firefox no Maybe just figuring out why
65. tion Question Very Satisfied Satisfied Neutral Do Not Use Dissatified Very Dissatisfied Total Responses 1 Residence Halls 26 79 476 32 16 629 2 89 2 Memorial Union 78 171 360 16 5 630 2 52 3 Academic Buildings 89 190 296 42 14 631 2203 4 UND Libraries 89 154 370 11 5 629 2 51 5 Public Campus Spaces 48 156 368 41 16 629 2 72 Statistic Residence Halls Public Campus Spaces Min Value 1 1 1 1 1 Max Value 5 5 5 5 5 Mean 2 89 2 52 2 53 2 51 2 72 Variance 0 43 0 60 0 80 0 62 0 64 Standard Deviation 0 66 0 77 0 89 0 79 0 80 Total Responses 629 630 631 629 629 1 7 Please add any Default Residence Halls Comments optional Do not use Connection very slow and frequently disconnects Usually it is pretty good but sometimes can not to anything on it because it is so slow N A Inconsistent n a Some days the wireless service worked well and other days it was near impossible to use the internet even with the ethernet cable Can be slow at night when everyone is on it trying to skype on the res halls wifi is not really possible it cuts out every five minutes When it works it s good But it s patchy My room Smith 223 is a deadzone for wi fi NA Update Bek s WiFi didnt like being blocked from use sometimes na N A Graduated 2012 Sometimes slow Terrible in Walsh on my mac Itis really hard to get wifi that works in my dorm room N A connection needs to be stronger N A
66. uestions relate to their situation The Atomic Learning courses are such a disappointment it feels like Administration is leaving us staff members to hang out to dry yet we re expected to learn new software and keep the University running Please rethink this process The notification emails phone calls etc effectively made me feel like was part of the UND community even though am half way around the country All that have been suggested would be valuable additional resources Allow me to access campus connection fully from my iPad If my PC goes down which it does quite often am unable to pay bills and access school information without locating another PC l like newspapers different websites Monthly or biweekly Newsletters that highlight the resources available You offer a lot but it s hidden and not promoted like having the ECE Graduate Student Support page on Blackboard newsletters webinar and web session with instructor None don t need other means of support resources Emails sent from the school to UND email address Newsletter N A Ability to copy save multiple document from blackboard to computer instead of having to save one ata time would find it more useful if there was continuity among online classes Each class is organized so vastly differently that it becomes confusing Also when a teacher provides videos of lectures that detail important course information said information should also be available in
67. we had this Add 24 7 Support Please for issues with online exams Always very helpful Not knowledgeable in everything needed Always very helpful Not very friendly love it they are available weekends and evenings Everyone speak to knows calling this number is a colossal waste of time my computer had some bugs and they fixed it No communication skills whatsoever Graduated 2012 My proctor messed up the password She was able to call and have the password reset even during an evening time Never received an answer to my question for help Great people to work with Excellent work SUPER Very Helpful Default LiveHelp Chat Comments optional Took foreeeeeeeeeeever Not helpful didn t provide new info Very helpful Easy to use and gives a quick response Very quick and easy to use competent technicians too Very helpful with enrollment questions This is a great feature Very helpful They often didn t know the answer and would direct me somewhere else don t think this was available for my course I ve used this a lot This is the most helpful resource love how quick itis Ditto These folks are SO great Extremely good communication skills very responsive Graduated 2012 very helpful AWESOME Great people to work with unable to use due to hours offline During my test it told me to save hit only button that was available on my screen with my proctor standing there got a message saying missed a question
68. without having to log in to a computer or get out my laptop n a Anything for school just bought it so I m hoping to have it figured out for when start grad school in the fall Calling people l like the Tegrity lectures quite a bit but only because the professor who recorded his lectures was very good at doing so Nothing school related It is enough of a leash already Would love to take quizzes from the blackboard mobile app Taking quizzes Quizzes Accessing all blackboard content I think everything use it for is fine For looking up medications and nursing care plans online yes feel the amount of time we are able to use our mobile device is sufficient in every course think we are beyond the stage of hidiing our phones and taking it out in class all of the time Campus connection application blackboard app is great would like to see a similar app for campus connection N A First drop at the next hockey game Nothing more use my computer for school work It would be nice if you created applications for the windows phone platform Up to date app n a Not sure if there are suggestions a tutorial would be helpful i would like to be able to use it instead of the clickers in all classrooms Responding to questions instead of a clicker Everything turning in assignments Allow me to access campus connection fully from my iPad If my PC goes down which it does quite often am unable to pay bills and access sc

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