E-Commerce MXP Tour Management Application v2
Contents
1. E Commerce MXP Tour Management Application v2 2004 Marine Exchange Solutions Title page 1 Use this page to introduce the product by MXP Solutions This ts Title Page 1 you may use this page to introduce your product show title author copyright company logos etc This page intentionally starts on an odd page so that it is on the right half of an open book from the readers point of view This is the reason why the previous page was blank the previous page is the back side of the cover Contents Table of Contents Part Part Il Part Ill Part IV Part V i NO om Ff W N Part VI 1 2 3 4 Part VII Part VIII Part IX Part X Foreword 0 Introduction 2 Installation 3 Logging on 5 Request Tab 6 Tour Programs Assigned to Itinerary 7 Update TOUFINIOFMAUON 2 du nn n nine asmamcenn cnrs senc sm entanebenraneen se nsnsme esse 8 Clone the Selected Tour Program ccccccsssssseeeeeeeeeecenseeeeeeeeeeeeessneeeeeeeeooensseseeeeseoonensnseeeeseaoes 9 Cancela TOR de ee eu 10 Restore a OUR ns 12 EXHONIDO WO EXC nee annee Lane esse teen ee ee ee 13 SON siei eae reat eee ene dete E E 14 Grd FINGIN O ARE a EA EE EE EE 16 Tour Program 19 TOU OCI ANI PEER EO E EE EN E 20 BEL 16 100 LEP ET RE ER RER PR 21 AGOMONALDESCIPIONS na a ni 22 Meals r sensi emcee sien elven cinemas dyn oasis ewe ER SERRE RER RER ER EEE 23 Submit Request 24 Logging out without submitting2. Please also note that this on line application only works with Internet Explorer Version 5 5 or above 2004 Marine Exchange Solutions Installation 3 2 Installation Before the on line application can be accessed it will need to be installed This installation will need to take place once on each computer i e the first time that the link is clicked on Please make sure to open and install the on line application only with Internet Explorer Version 5 5 or above 1 To install the software click on the link that has been sent by the client http www mymxp com MXPPortManagement htm or copy it into Internet Explorer The following dialogue box will be displayed Internet Explorer Security Warning Do you want to install this software Name MAPPortManagement ocx Publisher MarineXchange Software GmbH LAs options Install l Don t Install While Files From the Internet can be useful this File type can potentially harm vour computer Only install software From publishers you trust What s the risk 2 To ensure that this software is automatically installed the next time when upgrading or reinstalling after unintentional deleting click on the More Options drop down box to reveal more options Internet Explorer Security Warning Do you want to install this software Name MxPPortManagement ocx Publisher Marinexchange Software GmbH O Ask me every time B Fewer options Install While
3. 17 00 17 00 17 00 17 00 E4 Ship Wind AND Date 01 Nov 2008 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise Everglades Airboat Ride amp Transfer to Miami Airpc MidCruise Land amp Sea Excursion amp Transfer to Ft Lauderda MidCruise Land amp Sea Excursion amp Transfer to Miami Airport MidCruise Ft Lauderdale City Sights intransit pax only MidCruise Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise Sess eeee amp SH m m Itinerary Ship Tour Program Ft Lauderdale City Sights intransit pax only Type Midcruise O o owon esp mm 20 comment umm 0 Comment 3 A red cross will appear next the tour to indicate that it has been cancelled 2004 Marine Exchange Solutions Tour Programs Assigned to Itinerary 11 MarineXchange Tour and Port Management Version 2 7 4 4 _Request Tour Programs assigned to itinerary Tour Program SSO ff unfreeze column T Grouping panei J Clone departure X Restore departure Save to Excel Assigned Programs Duration Departure Time Default Minimum Default Maximui EN IRSC RE Bd Arri Departure c Tour Program Bd Mid PrevP Durat Unit Bd Planned Qty Comment Qty Comm Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 185061 Everglades Airboat Tour intransit
4. here by the tour operator which are then displayed on every screen within the Tour Program sub tabs Depending upon the cruise operator s settings the short Description and Note fields may not be visible MarineXchange Tour and Port Management Version 2 7 4 4 TEST Request Tour Programs assigned to itinerary Frour Program Tour Program Descriptions Additional Descriptions Meals Short Description Full Description The Everglades is an expanse of swampland known for natural beauty and abundant wildlife Your tour includes a 1 2 hour airboat ride into this vast wilderness Birds fish and other animals inhabit this curious corner of the country Tour an authentic Seminole Indian Village and during a narrated tour of the reptile exhibit you ll have a chance to hold a notorious Everglades alligator or pet a Florida panther during the interactive wildlife show Note Comments by the operator Comments related to the tour selected can be entered in here to send back to the requestor 2004 Marine Exchange Solutions 22 E Commerce MXP Tour Management Application v2 6 3 Additional Descriptions The Additional Descriptions sub tab displays specific information relating to the Tour Program that has been highlighted from within the Tour Programs Assigned to Itinerary tab such as if a dress code is required if the tour is accessible for wheelchairs etc The informati
5. Files From the Internet can be useful this File type can potentially harm our computer Only install software From publishers you trust What s the risk 3 Click on the option Always install software from MarineXchange Software Gmbh 4 Click on the Install button 2004 Marine Exchange Solutions E Commerce MXP Tour Management Application v2 The following login box will appear MarineXchange Tour and Port Management marine change Login Enter the access code 5 Paste the access code from the e mail that the link was sent in into the Login box and click the Login button 2004 Marine Exchange Solutions Logging on 5 3 Logging on 1 Once the application has been installed click on the link http www mymxp com MXPPortManagement htm The following login box will appear MarineXchange Tour and Port Management marine change Login Enter the access code 2 Enter the access code into the Login box and click the Login button Please note that this can be pasted from an e mail or a document 2004 Marine Exchange Solutions E Commerce MXP Tour Management Application v2 Request Tab The application will open automatically on the Request tab w Ww amp MarineXchange Tour and Port Management y fp A v Page v ict Tools v MarineXchange Tour and Port Management Ve
6. changed are always white What do do if want to exit without submitting the request Click on the Log Off button next to the Submit button on the main screen Refer to Logging Out for more information If I log out without submitting a request will the information already updated be saved Yes the information automatically saves when you move from one field to another When update information in the Tour Programs Assigned to Itinerary tab i e the tour duration time it doesn t update in the Tour Program tab why is this The information displayed in the Tour Program tab has been sent by the Requestor and will only update for the Requestor to view once the request has been submitted Refer to Submit Request for further details What is the difference between the comments that enter within the Tour Program tab and the comments entered in the Request tab The comments entered in the Tour Program sub tabs relate to the tour program that has been highlighted from the Tour Programs Assigned to Itinerary tab whereas the comments entered into the Request tab relate to general comments supporting the whole request that is going to be submitted to the Requestor What happens if cancel a tour by mistake If a tour is cancelled by mistake it can easily be restored back to the way it was by highlighting the tour line and clicking the Restore Departure button please note that this can only take place if the request has not been submitted Ref
7. in the 24 hour format All changes are automatically saved Yellow fields are Read Only The information is displayed in the grid as follows e Information in the yellow fields read only and cannot be changed e Information in the white fields to be updated by the tour operator if required MarineXchange Tour and Port Management Version 2 7 4 4 Request Tour Programs assigned to itinerary Tour Program E unfreeze column E Grouping panel Clone departure X Canceldeparture Save to Excel Assigned Programs Ets IRC ae DA Date Port Bd Arrival Departure Code Rd Tour Program REEZEG PELE EE aE Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 07 Nov 2008 Fort Lauderdale FL 07 00 Shore Excursion 07 Nov 2008 Fort Lauderdale FL 07 00 Everglades Airboat Ride amp Transfer to Ft Lauderdale Airport with prepaid
8. pax MidCruise 4 Hours 08 30 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 185062 Everglades Airboat Tour intransit pax MidCruise 08 45 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 185063 Everglades Airboat Tour intransit pax MidCruise 09 00 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18507 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise 08 30 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18508 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise 08 30 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18509 Everglades Airboat Ride amp Transfer to Miami Airpc MidCruise 08 30 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18512 Land amp Sea Excursion amp Transfer to Ft Lauderda MidCruise 08 30 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Land amp Sea Excursion amp Transfer to Miami Airport MidCruise 08 30 Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise BEES ELEEE EB yigiuxsgegese giglegsgeege EJ Ship Wind AND Date 01 Nov 2008 mm Tour Program Ft Lauderdale City Sights intransit pax only Type Macuser 2004 Marine Exchange Solutions 12 E Commerce MXP Tour Management Application v2 9 4 Restore a Tour If a tour has been cancelled by mistake then it can be restored to b
9. request 26 FAQ 27 User Manual Change Log 28 Index 0 2004 Marine Exchange Solutions E Commerce MXP Tour Management Application v2 Introduction The MXP Tour and Port Management program is an online application accessible via the internet which allows tour operators to easily add important information regarding the tours that are being offered for the upcoming season The client sends a request for information to the tour operator via a link the tour operator then simply clicks on the link and once installed is able to complete the information online before submitting it back to the client This manual is designed to assist the tour operator in understanding how the application works and guides them with the completion of the required information for the Requestor The Information that is required to be updated by the tour operator is always displayed in a white field Yellow fields indicate that the information is read only and therefore cannot be changed Any data entry or changes to the existing data are automatically saved therefore it is safe to log out of the application and revisit it at a later time to make more necessary changes Please note that changes can be made at any time before the request is submitted however once submitted all information becomes read only and therefore cannot be amended from that point on It is important to remember to make all necessary changes before submitting the request
10. trans Land amp Sea Excursion amp Transfer to Ft Lauderdale Airport with prepaid transfer Everglades Airboat Ride amp Transfer to Ft Lauderdale Airport without prepaid tr Ft Lauderdale City Sights intransit pax only Everglades Airboat Ride amp Transfer to Ft Lauderdale Airport without prepaid tr Everglades Airboat Tour intransit pax Land amp Sea Excursion amp Transfer to Miami Airport with prepaid transfer voucher Mi Everglades Airboat Ride amp Transfer to Miami Airport with prepaid transfer vouch Ft Lauderdale City Sights amp Transfer to Ft Lauderdale Airport with prepaid tr Ft Lauderdale City Sights intransit pax only Everglades Airboat Ride amp Transfer to Ft Lauderdale Airport with prepaid trans Land amp Sea Excursion amp Transfer to Ft Lauderdale Airport with prepaid transfer Land amp Sea Excursion amp Transfer to Ft Lauderdale Airport with prepaid transfer Ft Lauderdale City Sights intransit pax only gt Tour Program 18507 Everglades Airboat Ride amp Transfer to Ft Lauderdale Airport with prepaid trans Type MidCruise Duration 4 Hours Departure time 08 30 Minimum 30 Comment Maximum 50 Comment How to enter update information please refer to the following sections of this user manual 2004 Marine Exchange Solutions E Commerce MXP Tour Management Application v2 9 1 Upda
11. 0 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Dust Shore Excursion 07 Nov 2008 Fort Lauderdale FL 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Cloud Shore Excursion 09 Nov 2008 Fort Lauderdale FL 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Dream Shore Excursion 07 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Dust Shore Excursion 07 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18521 Ft Lauderdale City Sights intransit pax only MidCruise 3 5 Hours AM 08 30 30 50 v 4 m To switch from ascending to descending order or vice versa click the column label The arrow changes direction to indicate the sort direction The below example shows data sorted from Z to A 2004 Marine Exchange Solutions Tour Programs Assigned to Itinerary 15 Assigned Programs Duration Default Minimum fault Max 2 LORS 3 Ssseseseseseseseseses SSSSSSESSSESSSS 2004 Marine Exchange Solutions E Commerce MXP Tour Management Application v2 Grid Filtering The information within the T
12. 0 30 50 X Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18509 Everglades Airboat Ride amp Transfer to Miami Airpc MidCruise 45 Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18512 Land amp Sea Excursion amp Transfer to Ft Lauderda MidCruise 4 Hours AM 08 30 20 30 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18514 Land amp Sea Excursion amp Transfer to Miami Airport MidCruise 45 Hours AM 08 30 20 30 only 30 se X Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18521 Ft Lauderdale City Sights intransit pax only MidCruise 3 5 Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 20 minimum count 50 Arrival time Depa seine The tour will become active again and the red cross will disappear Request Tour Programs assigned to itinerary Tour Program X Cancel departure 9 Save to Excel E unfreeze column E Grouping panel T Clone departure Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion
13. 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Do T nesenenesenesasnsssnnsssnsenes CRETE 17 00 17 00 17 00 17 00 17 00 17 00 17 00 17 00 17 00 17 00 Tour Program Everglades Airboat Tour intransit pax MidCruise Everglades Airboat Tour intransit pax MidCruise Everglades Airboat Tour intransit pax MidCruise Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise Everglades Airboat Ride amp Transfer to Miami Airpc MidCruise Land amp Sea Excursion amp Transfer to Ft Lauderda MidCruise Land amp Sea Excursion amp Transfer to Miami Airport MidCruise Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 4 Hours AM 08 30 30 50 4 Hours AM 08 45 30 50 4 Hours AM 09 00 30 50 4 Hours AM 08 30 30 50 4 Hours AM 08 30 30 50 4 5 Hours AM 08 30 30 50 4 Hours AM 08 30 20 30 4 5 Hours AM 08 30 20 30 only 30 se 3 5 Hours AM 08 30 30 50 3 5 Hours AM 08 30 20 minimum count 50 2004 Marine Exchange Solutions Tour Programs Assigned to Itinerary 13 5 5 Exporting to Excel The tour program within the grid can be exported to excel to keep for your own records by clicking on the Save to Excel button 35 Save to Excel Save to Excel This allows the tours to be exported into an excel document 2004 Marine Exchange Solutions 1
14. 4 E Commerce MXP Tour Management Application v2 5 6 Grid Sorting Freeze Unfreeze the Grid The grid columns can be frozen to keep the left most column s in place to allow them to remain visible when scrolling to the right to view other details Click on the Freeze Column button to freeze the grid Freeze Grid Columns This button allows the left most column s to be frozen HH Freeze column l oo ee in place This allows information such as the item s name to remain visible when scrolling to the right to view other details Click on the Unfreeze Column button to restore the grid back to the default Unf Unfreeze Grid Columns This button allows the left most column s to be Es lite zelum unfrozen after the Freeze Grid Columns has been applied Sorting in Ascending Descending Order The information within the Tour Programs Assigned to Itinerary grid can be sorted to present the data in amore convenient order Sorting is achieved by clicking a column label in the grid To find a specific record it may be convenient to sort the grid by a column other than the default For example it may be easier to sort the grid by Tour Program name This can be achieved by clicking the Tour Program Column label The screen shots below shows a re sorted grid Grid data can be sorted in ascending order for example A to Z or in descending order Z to A The up arrow that has been highlighted in the example below i
15. been submitted to the Requestor Refer to Submit Request for more information Additional information displayed within the Tour Program tab relates to the equipment which will be used on the tour as well as if there is a capacity and or weight limit associated with it Comments related to the tour can be entered in the field comments by the operator MarineXchange Tour and Port Management Version 2 7 4 4 Request Tour Programs assigned to itinerary Tour Program Tour Program Descriptions Additional Descriptions Meals Code Name Code Name Everglades Airboat Ride amp Transfer to Ft Lauderdale Airport with prepaid trans 4 Hours Published Approximately 4 Hours Approximately 4 Hours 30 comment Maximum 100 comment 5 Equipment Type capacty has arc Comment mi 45 pa We ghtimt o Comments by the operator Comments related to the tour selected can be entered in here to send back to the requestor 2004 Marine Exchange Solutions Tour Program 21 6 2 Descriptions The Descriptions sub tab displays a short description summary and a longer more detailed description relating to the Tour Program that has been highlighted from within the Tour Programs Assigned to Itinerary tab Supporting notes may also have been entered here for information by the Requestor The information displayed is read only however free text comments relating to the tour can be added
16. d to itinerary Tour Program Request Login code BDOBAOAGE1FB4A4C83E29AEABS631EFA Status New Return by 21 Nov 2003 From Company Holland America Line Comment from MXP SysAdmin User MXP SysAdmin Dear John Telephone please find our planed tour programs and submit back as soon as possible Fax E Mail support marinexchange com Best regards To Company LA MAR SHORE EXCURSIONS INC Comment to MXP SysAdmin Name LA MAR SHORE EXCURSIONS INC Dear Sirs Telephone 954 7 if any additional departures for the tours are required please feel free to contact us Fax 954 524 5249 anytime E Mail demo marinexchange com The application will return to the Logon screen The information that has been already updated will be saved The application will return to the Logon screen Whenever the request shall get completed and submitted the same code is valid to access the request again Exit out of the Internet Explorer in the usual way 2004 Marine Exchange Solutions FAQ 27 9 FAQ Why does it ask for me to install the program every time I click on the link During the installation you will need to select More Options from the Security Warning dialogue box and select the option Always install software from MarineXchange Software Gmbh Refer to Installation for more information What does it mean when a field is colored yellow That the field is read only and cannot be edited Fields that can be
17. eas Mariner Tour 22 Jul 2007 Skagway SKYV 30894 MidCruise 5 Hours AM 09 00 8 mis Seven Seas Mariner Tour 29 Jul 2007 Skagway SKVYV 3069 MidCruise 5 Hours 3 mis Seven Seas Mariner Tour 05 Aug 2007 Skagway SKVY 3089 MidCruise 5 Hours 8 mis Seven Seas Mariner 12 Aug 2007 Skagway SKVY 3089 MidCruise 5 Hours 5 mis Seven Seas Mariner Tour S 5 Jul 2007 Skagway 07 00 17 00 SKVY 3089 MidCruise 6 Hours AM 09 30 3 Tour Program Chilkoot Trail Hike amp Float Adventure four Program Eagle Preserve Float Adventure amp Cruise More than one column header can be moved into the Grid Grouping Panel at any one time depending on the level in which the information needs to be filtered The example below shows the grid information filtered by Tour Program and by Date 2004 Marine Exchange Solutions 18 E Commerce MXP Tour Management Application v2 Tour Program A Date A rere Programs Departure Time 24 00 format Default Minimum Ship hal Category bal l Port Bd Arrival Departure l Code Mid Pre Post Bd Duration l Unit General Be l Planned Qty l Comment _ Tour Program Adventure to Glacier Point by Speedcat Date 01 Jul 2007 Date 08 Jul 2007 PDate 15 Jul 2007 2 messes varrer Tow See 900 ms Seven Seas Mariner Tour Skagway 07 00 Date 22 Jul 2007 Date 29 Jul 2007 Date 05 Aug 2007 Date 12 Aug 2007 Tour Program Ch
18. ecome active again 1 Highlight the relevant tour from within the grid 2 As acancelled tour line is being highlighted the Cancel Departure button will show the words Restore Departure Click on the Restore Departure button X Restore departure active Request Tour Programs assigned to itinerary Tour Program Restore Departure This allows a cancelled tour to be restored to become E unfreeze column Grouping panei I Clone departure 4G Save to Excel Assigned Programs Duration Departure Time Default Minimum Default Maximui EN B Category Bg Date Port Arri Departure c 4 Tour Program Bd Mig PrevP B Durat Unit G Bg Planned Qty Comment Qty Comm Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 185061 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 185062 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 45 30 50 J Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 185063 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 0900 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18507 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise 4 Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 18508 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise 4 Hours AM 08 3
19. electing a value from the drop down menu will limit the records displayed in the grid to only that match the record that has been selected For example selecting p m from drop down menu would filter out all records where Departure Time in 24 Hour Format General iS not equal to pm This is shown in the image below Assigned Programs Duration Category M Date M Port BglArrival Departure Code Tour Program Mid Pre Post DA Duration Unit Tour 01 Jul 2007 Skagway j 07 00 17 00 SKVV 3467 Chilkoot Trail Hike amp Float Adventure MidCruise 4 Hours PM 13 00 Tour 22 Jul 2007 Skagway O7 00 17 00 SKVV 3089B Adventure to Glacier Point by Speedcat MidCruise 5 Hours PM 13 00 Tour 15 Jul 2007 Skagway O7 00 17 00 SKVV 3089 Adventure to Glacier Point by Speedcat MidCruise PM 14 00 Eq General PM 4 When in grid filtering is applied you can see the column name and filter value at the bottom of the grid 2004 Marine Exchange Solutions Tour Programs Assigned to Itinerary 17 Clicking the x button to the left of this message will remove the filtering and display all records in the table Filtering can be applied to more than one field at a time by selecting the Custom option from the drop down menu as this will open a filtering dialogue box This is beyond the scope of the this manual However the process is very similar to data filtering in Microsoft Excel For further information search Microsoft Excel Help for cus
20. er to Restore a Tour for more information What happens if I clone a tour by mistake If a tour is cloned by mistake just cancel the tour and put a comment in next to it for the requester to explain that the tour didn t ever exist Refer to Cancel a Tour for more information What do do if submit a request too early and realise that have more changes to make You can do one of two things depending on the amount of changes you need to make to the request 1 If the changes are minimal then send them to the Requestor by e mail asking that they update the application directly 2 If there are many changes to be made i e you submitted too early by mistake then ask the Requestor to send another request 2004 Marine Exchange Solutions 28 E Commerce MXP Tour Management Application v2 10 User Manual Change Log Version Date Author Reviewer Section Change 1 11 02 06 Becky May All Document Creation 1 1 01 11 08 J rgen Rollant Introduction Installation 2 11 07 08 Michele Gullick Updated all documentation with new function and screen shots 2004 Marine Exchange Solutions
21. ilkoot Trail Hike amp Float Adventure Tour Program Eagle Preserve Float Adventure amp Cruise 2004 Marine Exchange Solutions Tour Program 19 6 Tour Program The Tour Program tab displays detailed information relating to the Tour Program that has been highlighted from within the Tour Programs Assigned to Itinerary tab The Tour Program tab is divided into sub tabs as follows e Tour Program e Descriptions e Additional Descriptions e Meals 2004 Marine Exchange Solutions 20 E Commerce MXP Tour Management Application v2 Tour Program The Tour Program sub tab displays read only information relating to the Tour Program that has been highlighted from within the Tour Programs Assigned to Itinerary tab However free text comments relating to the tour can be added here by the tour operator which are then displayed on every screen within the Tour Program sub tabs Information such as the tour duration time and what this has been published as is displayed here It also shows the minimum and maximum numbers allowed for this tour This information has been sent from the Requestor some of which will need to be updated by the tour operator from within the Tour Programs Assigned to Itinerary tab Please note that when information has been updated in the Tour Programs Assigned to Itinerary tab it will only display here once the request has
22. n the unit specified Hours e Departure Time in 24 Hour Format Planned Enter the planned departure time for each tour in 24 hour clock format This will automatically update the Departure Time in 24 Hour Format General with AM PM or Evening e Default Minimum Qty Enter the minimum quantity of people required for this tour e Default Minimum Comment Enter any comments to support the minimum quantity amount entered e Default Maximum Qty Enter the maximum quantity of people allowed for this tour e Default Maximum Comment Enter any comments to support the maximum quantity amount entered Or enter the information into the white fields in the Tour Program table Tour Program 18514 Land amp Sea Excursion amp Transfer to Miami Airport with prepaid transfer voucher re Departure ine un coment uam 30 commen 2004 Marine Exchange Solutions Tour Programs Assigned to Itinerary 9 5 2 Clone the Selected Tour Program Tours that share the same detail i e description and port of call can be cloned to create more than one tour departing for that day For example a tour may have several departures leaving throughout the day i e AM PM and in the evening or may have more than one departure time leaving in the morning 1 To clone a tour highlight the relevant tour program that needs to be created again for the same day 2 Click on the Clone Departure button Wait for a fe
23. ndicates that the data in the Tour Program column has been sorted A Z Assigned Programs Duration Departure Time Default Minimum Default Max EM ecco vce a ECM ECTS Tour Program SVJ ITA BY Dream Shore Excursion 07 Nov 2008 Fort Lauderdale FL 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Blue Shore Excursion 10 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Dust Shore Excursion 07 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 17 00 185062 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 45 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 185063 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 09 00 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 20 minimum count 50 Blue Shore Excursion 10 Nov 2008 Fort Lauderdale FL 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Wind Shore Excursion 08 Nov 2008 Fort Lauderdale FL 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Sun Shore Excursion 09 Nov 2008 Fort Lauderdale Fl 07 0
24. on amp Transfer to Ft Lauderda MidCruise 4 Hours AM 08 30 20 30 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise 4 Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 17 00 Ft Lauderdale City Sights intransit pax only MidCruise 35 Hours AM 0830 30 50 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 17 00 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise 4 Hours AM 08 30 30 50 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 17 00 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 17 00 Land amp Sea Excursion amp Transfer to Miami Airport MidCruise 45 Hours AM 0830 20 30 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 17 00 Everglades Airboat Ride amp Transfer to Miami Airpc MidCruise 45 Hours AM 08 30 30 50 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 17 00 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 0830 30 50 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale FL 07 00 17 00 Ft Lauderdale City Sights intransit pax only MidCruise 35 Hours AM 0830 30 50 4 w b e Duration Duration Depending on the cruise operator s settings this field could be read only yellow or editable white If field is white enter update the duration of each tour i
25. on displayed here is read only however free text comments relating to the tour can be added here by the tour operator which are then displayed on every screen within the Tour Program sub tabs MarineXchange Tour and Port Management Version 2 7 4 4 Request Tour Programs assigned to itinerary Tour Program Tour Program Descriptions Additional Descriptions Meals Additional Info Dress code yes yes General shopping info THE GIFT SHOP OFFERS BOOKS VIDEOS SOUVENIRS SNACKS amp GIFT ITEMS APPROXIMATELY 15 MINUTES Comments by the operator Comments related to the tour selected can be entered in here to send back to the requestor 2004 Marine Exchange Solutions Tour Program 23 6 4 Meals The Meals sub tab displays information relating to refreshments and meals that are included within the Tour Program that has been highlighted from within the Tour Programs Assigned to Itinerary tab The information displayed here is read only however free text comments relating to the tour can be added here by the tour operator which are then displayed on every screen within the Tour Program sub tabs MarineXchange Tour and Port Management Version 2 7 4 4 Request Tour Programs assigned to itinerary Tour Program Tour Program Descriptions Additional Descriptions Meas Description Where served CBeverageincwde oP SES Iwealserves unch Tor sak Comments by the opera
26. our Programs Assigned to Itinerary grid can be filtering allowing only rows that meet the criteria specified to be displayed Filtering can be performed in two ways in grid filtering and toolbar filtering In Grid Filtering In grid filtering is when a drop down button appears at the right hand side of the column name as shown in the image below Assigned Programs Duration Departure Time 24 00 format Defa Category M Date M Port Bg Arrival Departure Tour Program MicuPresPost Bg Duration Unit General Planned Tour 15 Jul 2007 Skagway 07 00 17 00 SKVV 3467 Chilkoot Trail Hike amp Float Adventure MidCruise 4 Hours Fey 4 Tour 12 Aug 2007 Skagway 07 00 17 00 SKVV 3467 Chilkoot Trail Hike amp Float Adventure MidCruise 4 Hours Custom 4 Tour 22 Jul 2007 Skagway 07 00 17 00 SKW 3467 Chilkoot Trail Hike amp Float Adventure MidCruise 4 Hours tele 4 Tour O1 Jul 2007 Skagway 07 00 17 00 SKVV 3467 Chilkoot Trail Hike amp Float Adventure MidCruise 4 Hours an 13 00 4 Tour 08 Jul 2007 Skagway 07 00 17 00 SKVY 3467 Chilkoot Trail Hike amp Float Adventure MidCruise 4 Hours Evening 4 Tour 05 Aug 2007 Skagway 07 00 17 00 SKW 3467 Chilkoot Trail Hike amp Float Adventure MidCruise 4 Hours PM 4 Tour 22 Jul 2007 Skagway O7 00 17 00 SKVV 3094 Eagle Preserve Float Adventure amp Cruise MidCruise 6 Hours 4 Tour 01 Jul 2007 Skagway 07 00 17 00 SKVV 3094 Eagle Preserve Float Adventure amp Cruise MidCruise 6 Ho
27. requester 4 When you are absolutely sure that all of the tour programs have been updated click the Submit button The application will then become read only If further changes do need to be made click the Do not Submit button to exit the Submit tab 2004 Marine Exchange Solutions Submit Request 25 MarineXchange Tour and Port Management Version 2 7 4 4 Submit Submit Data Only submit this request once all information has been entered Please note that submitted requests will become READ ONLY and no further changes can be made Please enter your name John Smith Enter any comments you may have below Dear Sirs if any additional departures for the tours are required please feel free to contact us If the request is not yet ready to be submitted please refer to the section Logging out without submitting request of this user manual Please note Once a request is submitted it still can be accessed for reviewing with the same code but can t be modified anymore All fields show read only 2004 Marine Exchange Solutions 26 E Commerce MXP Tour Management Application v2 8 Logging out without submitting request Log out without Submitting the Request To log out of the application without submitting the request click on the Log off button MarineXchange Tour and Port Management Version 2 7 4 4 Request Tour Programs assigne
28. rsion 2 7 4 4 Tour Programs assigned to itinerary Tour Program Request Login code 229475CE840A4826AC68E51D4192F3C0 Status New Return by 16 Nov 2008 From Company Development Company Comment from MXP SysAdmin User MXP SysAdmin WW Telephone Fax E Mail support marinexchange com To Company Test Tour Operator Comment to MXP SysAdmin Name John Smith Telephone Fax E Mail demo marinexchange com The Request tab displays details relating to the request for information that has been sent from the client otherwise known as the Requestor This includes the status of the request and the date of when it is to be returned The above example shows that this is a New request and is to be returned by 16 Nov 2008 Details of who the request has been sent from and who the request is for are also displayed within the Request tab Any comments sent by the Requestor will display in the comment from Name of Requestor field Comments to the Requestor can be entered into the comment to Requestor field 2004 Marine Exchange Solutions Tour Programs Assigned to Itinerary 7 5 Tour Programs Assigned to Itinerary The Tour Programs Assigned to Itinerary tab is where the information relating to the individual tours is to be entered Following pop up window will display while selecting the Tour Programs assigned to itinerary tab Information Please note the following All times are
29. sfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 b m j Itinerary Tour Program Ship 185063 Everglades Airboat Tour intransit pax Category Type MidCruise Port Duration 4 Hours Date Departure time 09 00 Arrival time Minimum 30 Comment Departure time Maximum 50 Comment 2004 Marine Exchange Solutions 10 E Commerce MXP Tour Management Application v2 5 3 Cancel a Tour If a tour is no longer operating then it will need to be cancelled 1 Highlight the relevant tour from within the grid 2 Click on the Cancel Departure button X Cancel departure Cancel Departure This allows the selected tour to be cancelled Request Tour Programs assigned to itinerary Tour Program MarineXchange Tour and Port Management Version 2 7 4 4 FE unfreeze column E Grouping panel Clone departure Assigned Programs S Bd Category Bg Date M Port Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 17 00 17 00 17 00 17 00 17 00
30. te Tour Information Update the information for each of the tours into the white fields This can either be entered directly into the grid or into the Tour Program table at the bottom of the screen Information entered into the grid will automatically update the Tour Program table and vice versa Enter the information into the white fields within the grid Assigned Programs Duration Departure Time Default Minimum Default Maximum RESTA ILEN Pot Bg Arri Departure Tour Program Tee Durat Unit G RA Pianned Qty Comment aty Comment Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 20 minimum count 50 Z Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Everglades Airboat Ride amp Transfer to Miami Airpc MidCruise 45 Hours AM 08 30 30 50 E Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Land amp Sea Excursion amp Transfer to Miami Airport MidCruise 45 Hours AM 08 30 20 30 only 30 seaters 4 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 17 00 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Everglades Airboat Ride amp Transfer to Ft Lauderc MidCruise 4Hours AM 08 30 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale FL 07 00 17 00 Land amp Sea Excursi
31. tom data filter Toolbar Filtering Information presented in the grid can also be filtered by moving the required column headers into a Grid Grouping Panel To open the Grid Grouping Panel click on the Grouping Panel button Fl Grouping panel Grouping Panel Opens a panel on top of the data grid where columns can be dragged and dropped Dragging a column onto this panel will cause the grid to group records by the selected column In the example below information has been sorted by Tour Program Each Tour Program is now listed with a Plus or a Minus sign next to it Click on the Plus sign to expand the information and to view the detail Click on the Minus sign to consolidate the information Tour Program A Assigned Programs Duration Departure Time 24 00 format Ship Ce CT IRON Bg Port Pa Arrival Departure Code Mid Pre Post DA Duration Unit General Planned Tour Program Adventure to Glacier Point by Speedcat mis Seven Seas Mariner Tour 15 Jul 2007 07 00 17 00 SKVY 3089 MidCruise PM 14 00 mis Seven Seas Mariner Tour 01 Jul 2007 07 00 17 00 SKW 3089 MidCruise 5 Hours AM 08 00 8 mis Seven Seas Mariner Tour 08 Jul 2007 Skagway 07 00 17 00 SKVV 3089 MidCruise 5 Hours AM 06 00 3 a mis Seven Seas Mariner Tour 22 Jul 2007 Skagway SKVY 3089B MidCruise 5 Hours PM 13 00 3 mis Seven S
32. tor Comments related to the tour selected can be entered in here to send back to the requestor 2004 Marine Exchange Solutions 24 E Commerce MXP Tour Management Application v2 Submit Request When all of the information has been updated for all of the Tour Programs only then is the request ready to be submitted Please note that when a request is submitted all information becomes read only and cannot be changed from that point on This is very important as any additional changes would need to either be communicated to the Requestor by e mail or a new request link would need to be sent by the requester 1 To submit the request click on the Submit button Submit Submit This allows the completed request to be submitted to the Requestor The Submit tab will be displayed Read the text displayed in the pop up information box It is very important to note that Once the request has been submitted all fields become read only and no further changes can be made If you do not want to submit the request at this time click on the DO NOT SUBMIT Information esa Please note that once submitted the request becomes READ ONLY and no more changes can be made You should only submit the request once you have completed all fields 2 Type in your first and last name into the Please enter your name field 3 Enter any comments that you would like to make regarding the request in general to the
33. uise 4 Hours AM 08 30 30 50 Dream Shore Excursion 07 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Blue Shore Excursion 10 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Dus shore Excursion 07 Nov 2008 Fort Lauderdale Fl 07 00 17 00 850 erglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 0 1i Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 185062 Everglades Airboat Tour intransit pax MidCruise 30 50 Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 185063 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 09 00 30 50 Wind Shore Excursion 01 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 20 minimum count 50 Blue Shore Excursion 10 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Wind Shore Excursion 08 Nov 2008 Fort Lauderdale FL 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Sun Shore Excursion 09 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18522 Ft Lauderdale City Sights amp Transfer to Ft Laude MidCruise 3 5 Hours AM 08 30 30 50 Dust Shore Excursion 07 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18522 Ft Lauderdale City Sights amp Tran
34. urs Evening 17 00 4 Tour 05 Aug 2007 Skagway 07 00 17 00 SKVYV 3094 Eagle Preserve Float Adventure amp Cruise MidCruise 6 Hours 4 Tour 15 Jul 2007 Skagway O7 00 17 00 SKVV 3094 Eagle Preserve Float Adventure amp Cruise MidCruise 6 Hours 4 Tour 12 Aug 2007 Skagway 07 00 17 00 SkKVV 3094 Eagle Preserve Float Adventure amp Cruise MidCruise 6 Hours 4 Tour 29 Jul 2007 Skagway O7 00 17 00 SKVV 3094 Eagle Preserve Float Adventure amp Cruise MidCruise 6 Hours 4 Tour 22 Jul 2007 Skagway O7 00 17 00 SKVV 30689B Adventure to Glacier Point by Speedcat MidCruise 5 Hours PM 13 00 8 Tour 22 Jul 2007 Skagway 07 00 17 00 SKVV 30894 Adventure to Glacier Point by Speedcat MidCruise 5 Hours AM 09 00 8 Tour 15 Jul 2007 Skagway O7 00 17 00 SKWY 3089 Adventure to Glacier Point by Speedcat MidCruise PM 14 00 Tour 15 Jul 2007 Skagway 07 00 17 00 SKVV 3089 Adventure to Glacier Point by Speedcat MidCruise 6 Hours AM 09 30 3 Tour 29 Jul 2007 Skagway 07 00 17 00 SKYV 3089 Adventure to Glacier Point by Speedcat MidCruise 5 Hours 3 Tour 05 Aug 2007 Skagway O7 00 17 00 SKVV 3069 Adventure to Glacier Point by Speedcat MidCruise 5 Hours 8 Tour 08 Jul 2007 Skagway 07 00 17 00 SKVV 3089 Adventure to Glacier Point by Speedcat MidCruise 5 Hours AM 06 00 8 Tour 12 Aug 2007 Skagway 07 00 17 00 SKVV 3089 Adventure to Glacier Point by Speedcat MidCruise 5 Hours 3 Tour 01 Jul 2007 Skagway 07 00 17 00 SKVV 3089 Adventure to Glacier Point by Speedcat MidCruise 5 Hours AM 08 00 3 i S
35. w seconds for the tour to copy Clone departure Clone the Selected Tour Program Allows tours that share the same detail to be copied to create different departure times 3 Update the tour departure time for the tour that has been cloned This will automatically change the Departure Time in 24 Hour Format General 4 Update all other relevant details for the tour that has been cloned Below example shows a tour which got cloned twice It is indicated with the clone symbol as well as a letter or number depending on the clients setup indicater next to their code e g 1 2 etc or A B etc Request Tour Programs assigned to itinerary Tour Program fA Unfreeze column fal Grouping panel Clone departure Cancel departure Save to Excel Assigned Programs Duration Departure Time Default Minimum Default Max EM Category vce Pa ee eee Tour Program a gt eae Wind Shore Excursion 08 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Sun Shore Excursion 09 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 Cloud Shore Excursion 02 Nov 2008 Fort Lauderdale Fl 07 00 17 00 18506 Everglades Airboat Tour intransit pax MidCruise 4 Hours AM 08 30 30 50 185061 Everglades Airboat Tour intransit pax MidCr
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