BRI User Manual
Contents
1. Interface Description Power Connect the power adapter 12VDC 3 5A BRI 1 amp BRI 2 TE NT ports with line port side LED indicator Orange when line seized WAN Standard 10 100BASE TX Ethernet Interface for WAN Management Standard 10 100BASE TX Ethernet Interface for LAN Default Web GUI Console LAN Login IP address is 192 168 113 2 Reset Reset button for factory default 1 2 2 Front View www allo com Figure 3 Front View Version 2 0 9 BRI User Manual 1 3 Functions and Features 1 3 1 Protocol Standard Supported Standard SIP V2 protocol E1 T1 BRI protocol NAT Traversing STUN Hypertext Transfer Protocol HTTP Domain Name System DNS amp Dynamic host configuration protocol DHCP ITU T G 711A Law U Law G 729AB G 722 1 3 2 System Functions Echo Cancellation Up to 128msec echo tail length DTMF mode RFC 2833 SIP INFO and INBAND Digit manipulation Integrated SIP registrar Early Media Support STUN support Call Detail Records CDR HTTP configuration Firmware upgrade by Web 1 3 3 General Hardware Specifications www allo com Power supply 12VDC 3 5A Temperature 0 40 deg operational 20 0 deg storage Humidity 10 90 no condensation Max power consumption 25W Version 2 0 allo 10 BRI User Manual Q a l LO e Dimension mm 250mm W x 220mm L x 43mm H e Net Weight 1 4 kg WARRANTY Hardware Warranty 1 year If the BRI Gate2. Contents Contents PO UE EMS MA ti 3 Doc ment CONEA suite 3 PEIN ONCE INTO MA Le 1 escandalos 4 de PRO CUCE MTO UGE EE 7 Ee e 7 12 EUDEN SCU E e E reia T 8 L2 L REO NIO I PE COP Ue nes E EE 8 EA ON VI A Pen o mo e 9 1 3 Functions and Features 10 1 3 1 Protocol Standard Supported ricos 10 E S EE EE 10 1 3 3 General Hardware Specifications s sssssssrsssrsssrnrrsnrrsnrnsnnnsnnnsnnsnnnnsrnntnnnnnsrnnsrrnserrsnens 10 2 Getting Started With BRI Gateway NNN 12 2 1 Hardware Installation escaso ntsc ias 12 2 2 ACCESSING INS WEB GU lara ani 13 Ee lte H 14 AS d WE 14 a E eo O O E EEE 15 SE Ad ln 15 ILP EH 15 www allo com Version 2 0 5 BRI User Manual Q a l LO A AAA A 18 Be CaN TOUD COPA POE In OO O E E E 19 A e eo o 21 S20 TIMED Ce ROUT NG D 23 A Aavan ea SeN GS ee 26 A Bo po BB a SCIO ias oia 26 AS e o Eo o nea 28 o AAN ue In A 31 AAPP E E 31 AB TINO A o o o en 33 A PP PP E E ere 34 SEI ie elt 34 EE ee 35 03 Upgrade IVES marras 36 RE 30 Fels Gall REDON EE 38 PPP UE oO 39 RR 40 A oo Pe eesertiaten ieee ae ta eee 41 A e EE O Eeer 41 GADOIY ET Le a e e E E E E 42 eo AE do OPUONS nsciis nren NETAS 43 10 Frequently Asked Questions FAQS ccccsscscsssssscseescsresseseesessressereseseseseessseneesessreessnresensneees 44 LLAD NA gege 46 EE 47 www allo com Version 2 0 6 BRI User Manual Q a LO Introduction 1 Product Introduction 1 10ve
3. BRI Gateway User Manual BRI User Manual Q a L LO Copy Right Copyright o 2014 Allo All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Allo com This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Proprietary Rights The information in this document is Confidential to Allo and is legally privileged The information and this document are intended solely for the addressee Use of this document by anyone else for any other purpose is unauthorized If you are not the intended recipient any disclosure copying or distribution of this information is prohibited and unlawful Disclaimer Information in this document is subject to change without notice and should not be construed as a commitment on the part of allo com And does not assume any responsibility or make any warranty against errors It may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose www allo com Version 2 0 2 BRI User Manual Q a l Io About this manual This manual describes the Allo product application and explains how to work and use it major features lt serves as a means to describe the user interface and how to use it to a
4. SIP Trunks provides the interface to any SIP companion such as VoIP service provider any SIP server or SIP clients Add different types of interfaces and configure the signaling amp media settings for each trunk Navigation through SETUP gt SIP Trunk gt Add New This is where you setup your SIP Trunks Create SIP Trunk x Account Name Username Registration Mode Proxy Address Caller ID Bridge Pin DTMF MAT Qualify From Domain From User 3CX IPPBX None 192168 0 222 5060 67080808 Show Hide advanced options AUTO YES 46 253 95 15 46 253 951 5BIPPBX Codec Configuration Available www allo com Figure 7 Create SIP Trunk Version 2 0 15 BRI User Manual Q a l LO Account Name Descriptive name for the SIP Trunk for user s reference Username Username of endpoint eg IPPBX will use to authenticate with the gateway Registration Mode Whether the endpoint will register to this gateway or this gateway will register to the endpoint a None any Registration IP Address peering of the Gateway amp Endpoint b To Gateway Endpoint IPPBX or VolP Service Provider register with the Gateway c From Gateway Gateway register to the End point IPPBX or the VolP Service Provider Authentication Enable if Authentication is required by the End point VOIP Service Provider or IPPBX Auth Username A username to use onl
5. 0 28 BRI User Manual Q a L LO Enter the below details to create SIP Global Settings Port settings SIP Port The local listening UDP port for SIP messages It chooses a port on which to listen for SIP UDP traffic By default 5060 RTP Port Range BRI Gateway will start listening for media transfer on ports 16001 to 17000 The range of port numbers to be used for RTP traffic M ake sure you configure this dynamic range of ports on your NAT Router When the BRI Gateway is behind a NAT and the NAT is configured to do port forwarding with above mentioned port range for UDP ports NAT Settings NAT NAT option is checked when the BRI Gateway is behind the Router Firewall Select either Stun Server IP or External IP Default disabled Stun Server IP If the BRI Gateway is behind a non symmetric NAT router it may be necessary to use STUN to allow BRI Gateway to reliably communicate via IP through the router Enter a STUN server IP address or domain name in the STUN Server field For a list of public STUN servers please Refer to http www voip info org wiki view STUN External IP Enter the NAT Traversal IP address i e Public IP Address of your internet to communicate with Public Network when BRI Gateway is behind the NAT This IP address will substitute in all outgoing SIP messages instead of Local IP address Local Net Entering the local network of the BRI gateway allows it to identify the hosts falling within the same network
6. Default disabled Codec Configuration Choose the available Codecs and set priority in the order in which gateway should prefer to send and receive audio Supported codecs are alaw ulaw G 29 G 722 Qualify It is a server related SIP parameter From Domain Domain for which trunk is configured From User User name of the trunk Procedure 1 Click on the Add SIP Trunk 2 Create a SIP user account for below registration methods 3 Registration M ode e None IP peer trunking e From Gateway Gateway Is registering to PBX or VoIP service provider e To Gateway Endpoint PBX extension or VOIP service provider account registering to G W 4 Enter the PBX or VoIP service provider IP address for registration mode From Gateway or None 5 Click authentication if it is required 6 Click registration and add registrar address 7 Create and APPLY CHANGES Make Sure to click the APPLY CHANGES button in the top navigation bar after adding editing deleting any Trunk The APPLY CHANGES tab turns Orange if some changes are made and not saved www allo com Version 2 0 17 BRI User Manual Q a L Lo SIP Trunks O Show entries Search SE O Account Name Username gt Registration gt Options Ol 30X 1001 To Gateway EN Showing 1 to 1 of 1 entries Add New Figure 8 SIP Trunks Result 3 3 2 BRI Trunks ISDN BRI Trunks will allow you to make calls using your BRI line 1 Connect your ISDN BRI line to
7. E g 192 168 2 0 255 255 255 0 Registration Timer Default Registration Expiry This value of registration expiry will be default for sending the registration message to a server Gateway will send registration request with registration expiry timer It will register with server It should send another registration request before the expiry time Default duration in seconds of incoming outgoing registrations Default 120 sec www allo com Version 2 0 29 BRI User Manual Q a L LO Minimum Registration Expiry This the minimum expiry the device can support And the Gateway allows minimum duration in seconds of registrations Default 60 Sec Maximum Registration expiry This is the maximum expiry the device can support The Gateway allows maximum duration in seconds of incoming registrations Default 3600 sec If the any client sends registration request with expiry time in the range of Min and Max expiry time of the gateway then gateway will accept it and sends and response without changing the expiry timer other wise gateway will overwrite It Outbound Registration Timer Registration Timeout This is the time interval to send the registration requests Default 20 sec Registration Attempts Number of registration retries If it is 0 then it is infinite Number of registration attempts before giving up with registrar Outbound Registrations only Default 0 never give up Click on APPLY button followe
8. RJ45 8P8C un keyed modular connector type for Ethernet over twisted pair Predominantly used in LAN and uses Unshielded Twisted Pair cable 8P8C modular connector type for T1 and ISDN termination over twisted pair While RJ45 and RJ48 use the same connector they differ in their wiring RJ48 is commonly seen on T1 lines and uses Shielded Twisted Pair cable SIP Session Initiation An IETF standard for setting up sessions between one or more clients It is Protocol currently the leading signaling protocol for Voice over IP gradually replacing H 323 A dedicated digital carrier facility which transmits up to 24 voice channels DSOs and transmits data at 1 544 Mbps Commonly used to carry traffic to and from Private business networks and ISPs VoIP Voice over Technology used for transmitting voice traffic over a data network using the Internet Protocol Internet Protocol www allo com Version 2 0 48 BRI User Manual Q a L LO EXPERIENCING THE ALLO BRI Gateways Please visit our website www allo com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products If you have purchased our products through a Allo Certified Partner or Reseller please contact them directly for immediate support Our technical support Engineers are ready to answer all of your queries Kindly submit a trouble ticket online to receive in depth support Asterisk is a Registered Tradem
9. Test Traceroute Test 192 166 0132 Host 192 168 0 132 _ Traceroute Figure 27 Diagnostics e Enter the Host address and choose the number of counts e Click on Ping button and followed by trace route button www allo com Version 2 0 34 BRI User Manual Q a Io Diagnostics Result PING 192 168 0 132 192 168 0 132 56 data bytes 64 bytes from 192 168 0 132 see ttle62 tine 4 049 ns 192 168 0 13 ping statistics l packets transmitted packets received 0 packet Loss round trip min avg max 4 049 4 049 4 049 ms Figure 28 Diagnostics Ping Result Ping Test It is used to check the packet loss and latency time from your SIP end client like IP Phone FXS gateways to check the quality of your network connections Enter the IP address of the IP Phone in your LAN and enter PING Button it will display similar to like this Trace route Test lt is used to determine the route taken by packets across an IP network Diagnostics Result traceroute to 19 160 0 132 192 166 0 132 4 hops max 36 byte packet F calers bba 192 168 113 1 0 672 ms 0 769 ms 0 640 ms 2 192 1665 10 254 1192 1658 10 2541 1 080 ms 1 144 ms 1 289 ms 3 Vinod 192 168 0 132 1 550 ms z lt l6z2 ms 2 046 ms Figure 29 Trace Route Test 6 2 Backup Restore Navigation Tools gt Backup Restore Here you can back up or Restore the BRI Gateway Configurations Back Up Allow you to take the back up of the System
10. configurations amp save it to the local PC Restore Restoring from a new upload or backup file will destroy all current configurations and require a system reboot All calls will be dropped and all current configurations will be destroyed www allo com Version 2 0 35 BRI User Manual Q a LO PES Backup I Restore O Click the button ta download the configuration files Choose the filepath of the restore file Filename Gateway cig Need Reboot Diagnostics Backup Restore Backup Upgrade Firmware Restore Figure 30 Backup Restore A SI KC i i Administrator password will not be restored so you should still use same credentials as before restoration 6 3 Upgrade Firmware Navigate through Tools gt Upgrade Firmware The Firmware Upgrade page allows you to update the BRI Gateway with the latest release available which can contain key updates added functionalities and bug fixes When a new release is available download it and save to your local PC Then browse for the file and click the Upload button Now your BRI Gateway will display a Progress Screen and will prompt you when your BRI Gateway is about to reboot Let your BRI Gateway reboot and wait for the green LED s to come back on www allo com Version 2 0 36 BRI User Manual Q a l LO Dashboard Upgrade Firmware e Advanced Current Firmware Version 3 0 1 Choose the filepath of the new firmware Filen
11. displays the name and telephone number of a caller which appear on a display as the call is being received Callee Destination Number the person who Is called by the caller www allo com Version 2 0 38 BRI User Manual Q a l LO Duration It calculates the conversation time of a call Status It shows the status of the call like answered or failed Hangup cause The reason of call disconnection Link ID It is associated with a particular conversation 7 2 SIP Trunk Status Navigation through Status gt SIP Trunks this is where you can find the status of SIP Trunk Status SIP Trunk Status page displays detailed status of each SIP trunks available on the BRI Gateway Dashboard SIP Trunks Status EN Advanced Show entries Ac Reg No e Username Host S Dynamic lt Port Status eg Name state d 1212 1212 Unspecified P 5060 LUNKNOWN Status gt 2 1234 1234 Unspecified 5 5060 UNKNOWN 3 7575 7575 Unspecified E 5060 UNKNOWN SIP Trunks 4 3CX IPPBX 192 168 0 222 5060 UNREACHABLE Re auest Sent BRI Span Current Calls Network Showing 1 to 4 of 4 entries Figure 33 SIP Trunk Status Status Reg State Description JL Registered Configured Registered reachable Configured amp Reachable but E aeaa S Request Gent Configured but Host Check Registrar Addre Teen O Rejected Configured reachable Check Authentication BS resatontae o UNREACHABLE Registered Config
12. layer protocol developed by the Data Link Control International Organization for Standardization ISO ILBC Internet Low A free speech codec used for voice over IP It is designed for narrow band Bit rate Codec speech with a payload bit rate of 13 33 kbps frame length 30ms and 15 2 kbps frame length 20ms PBX Private Branch A smaller version of a phone company s large central switching office www allo com Version 2 0 47 BRI User Manual Q a l LO Term Definition Exchange Example Asterisk POTS Plain Old lt s a network of the world s public circuit switched telephone networks Telephone Service Originally a network of fixed line analog telephone systems the PSTN is now almost entirely digital that includes mobile as well as fixed telephones PPP Point to Point Type of communications link that connects a single device to another single Protocol device such as a remote terminal to a host computer BRI Basic Rate Interface p STN Public A communications network which uses telephones to establish connections Switched Telephone between two points Also referred to as the dial network Network PTM P Point to A connection where data is broadcast between more than two endpoints Multipoint PTP Point to Point A connection restricted to two endpoints A six pin jack typically used for connecting telephones modems and fax machines in residential and business settings to PBX or the local telephone CO
13. rules is available for different routing patterns Incoming type Source of the call from where the call is coming in the gateway 1 If you want to accept incoming call which has only 4 digits dialed then write pattern as XXXX X Is form 0 to 9 www allo com Version 2 0 44 BRI User Manual Q a L LO 2 If you want to accept incoming call with any number of digits then write X is wild card which accepts any length of number 3 If dialed number is 65654008 and if you want to prepend 99 to dialed number then put 99 in prepend field and dialed number when it reaches destination trunk will be 9965654008 4 If dialed number is 65654008 and if you want to strip 2 digits from the dialed number then put 2 in trim digits field and dialed number when it reached destination trunk will be 654008 4 In Reboot gateway when did you connect changes the BRI lines to ports You can connect the lines to the BRI ports either in TE or NT mode Whenever you connect lines at first time then reboot the gateway by power off and power on to make the ports active And If you are switching lines from one port to another port then you have to reboot gateway to make the ports to work www allo com Version 2 0 45 BRI User Manual Q a LO Appendix 11 Appendix Pin Assignments All RJ45 8P8C ports labeled T1 E1 on the Gateway Series appliance are 8 pin RJ45 jacks are also commonly referred to as RJ48 when used for telecom
14. BRI Settings This section provides the ability to modify the BRI settings depending on the carrier T1 E1 signaling switch type etc with respect to the service provider or any other companion Navigate through Advanced gt ISDN BRI Settings Advanced BRI Settings BRI TE Port BRIT ise Port Option Master Clock ze SAVE CANCEL Figure 18 Advanced BRI Settings BRI SPAN TYPE Set TE or NT as per your Service provider Following are the steps to set an advanced BRI Settings e Click on the advanced option e Enter the BRI TE Port and choose the port option e Click SAVE button to update the details entered www allo com Version 2 0 26 BRI User Manual Q a Lo Figure 19 shows the ISDN BRI settings results ISDN BRI Settings O Port Id Port Name gt Mode Port Options Options BRIL TE Mode PTMP Master Clock 2 BRIZ TE Mode PTMP None 3 BRIS TE Mode PTMP None 4 BRI4 TE Mode PTMP None Showing 1 to 4 of 4 entries Advanced Copyright 2074 ALLO COM s BRI Gateway Web Panel All Rights Reserved Figure 19 ISDN BRI Settings By default BRI settings are configured By using e Edit button you can edit and modify as per your Service providers Signaling parameters Edit BRI Setting BRI1 Part ID Port Mame BRIT Port Option E aster Clock d Port Mode TE Mode PTMP Figure 20 Edit BRI Setting To Edit BRI Setting enter the following detai
15. Route Select proper SIP trunk or BRI trunk or Time route Group where the destinations calls are going And Move particular trunks form Available Trunk table to Trunk Sequence table O Name Description gt Pattern Incoming gt Outbound gt Options O Routing AR britri britri Le EI Add New Delete Selected Copyright 2014 4LLO COM s BRI Gateway Yeb Panel All Rights Reserved AA Figure 14 Call Routing Rules Result www allo com Version 2 0 22 BRI User Manual Q a LO 3 6 Time based Routing By clicking on the SETUP gt Time based Routing on the left hand side BRI Gateway menu we reach this section Create Time based Routing Group x Group Name Office Time Description g Ab to 6 Ph Assigned Rules Le App Duration Route To Days Options Create Edit Rule Route To Trunk bm E Duration hh mm 21 00 from 18 00 to Days O alo Sun Mon Tues vied Thur Fri E Sat cancel Figure 15 Create Time based Routing Group Group Name Provide the rule name It should be unique compared to IVR and Voice file name Description Provide the proper description for the Time based routing rule Route to Trunk Configuring the route to trunk is setting the destination The destination for any inbound call is to the respective trunks Duration This field let you enter the time range to take the call through the trunk mentioned in the route to trunk field Days This field
16. alling Group Group Name Sales Group Type BRI Trunks Available Selected wo o ICA J La 1 CANCEL Figure 11 Create Calling Group Group Name Descriptive name for the Calling Groups for user s reference Group Type You can select group type as SIP or PRI Trunk For e g If you select Group Type as SIP SIP trunks will be listed in available Table Trunks Depending upon the Group Type you have selected available trunks can be moved to Selected column to be listed under this Calling Group e Click on the Save to create a calling group Options Sales ISDNBRI britri gt lt Showing 1 to 1 of 1 entries Add New Delete Selected Copyright 2014 ALLO COm s BRI Gateway Web Panel All Rights Reserved Figure 12 Calling Groups Result www allo com Version 2 0 20 BRI User Manual Q a L LO 3 5 Call Routing Rules Navigate through Setup gt Call Routing Rules A call routing rule determines how a call is handled based upon certain characteristics such as dialed number inbound trunk DID etc Create Call Routing Rule b Description Incoming Type BRI Trunk l Incoming From britr1 Pattern A Trim Digits Prepend Digits Outbound Call Route BRI Trunks Available Selected but EH PS EA Figure 13 create Call Routing Rule 1 Click Add Call Routing Rule 2 Add incoming or outgoing rules for BRI and SIP
17. allows the calls to the trunk mentioned in the route to trunk field on mentioned days www allo com Version 2 0 23 BRI User Manual Q a Io cate Time based Routina Group Group Mame Office Time Description g 4 to 6 FA Assigned Rules Duration Route To Days Option as OO 12 00 britri Figure 16 Assigned Rules in Time based Routing Group Click on the Save to save the rule followed by Save on the main time group to save the time routing group Then click APPLY CHANGES to reload the configurations Make sure that the current date and time are configured correctly under SYSTEM gt Date Time Figure 17 shows the Time based Routing Groups Result www allo com Version 2 0 24 BRI User Manual Q a Lo Time based Routing Groups Trunks hy entries Search Calling Groups O Group Name S Description gt Rules S Options Call Routing Rules O OfficeTime 9 4M to 6 PM Rules x Time based Routing Advanced Showing 1 to 1 of 1 entries AddNew Delete Selected Copyright 2014 ALLO COM s BRI Gateway Web Panel All Rights Reserved Figure 17 Time based Routing Groups Result www allo com Version 2 0 25 BRI User Manual Q a LO Advanced Settings 4 Advanced Settings This chapter consists of all the advanced settings Some of the important settings of the BRI Gateway are explained below 4 1 ISDN
18. ame Gateway ctg Need Reboot oe a tat paa Diagnostics Backup Restore Upgrade Firmware Upgrade Figure 31 Upgrade Firmware During Firmware upgrade there should not be any power or network disturbances which may leads to BRI Gateway Board faulty www allo com Version 2 0 37 BRI User Manual Q a Io 7 Status This section generates the various status of the BRI Gateway are explained below 7 1 Call Reports Navigate through STATUS gt CALL REPORTS this is where you can generate Call Reports It displays a detailed list of calls pass through the BRI Gateway The list can be generated on the based on date range CDR count latest 50 entries or all entries Generated report can also be exported to local PC as CSV file or directed to a printer Dashboard Call R eports o Advanced Generate Type Default Latest 50 entries ze Generate amp Export 6 Print S S S Hangup Link Caller gt CGallee Duration gt Status 2 Owner lt te ze Time Cause ID Call Reports No data available SIP Trunks BRI Span Current Calls Network Figure 32 Call Reports To create a new Report select the Extension Range or Date range and click the Generate Report button A list with call details will display in the Call Reports section You can either export to your local PC or BRI Call reports Start time The time at which something is supposed to begin Caller Source Number It
19. an later configure in the SETTINGS gt Network Settings section lt Wait until the unit is completely booted up and make sure that LED2 is green www allo com Version 2 0 12 BRI User Manual Q a Lo 2 2 Accessing the WEB GUI BRI Gateway WEB GUI can be accessed either through WAN or M anagement Console Steps to Access the GUI during the initial setup through M anagement Interface LAN Step 1 Make the setup as described in Hardware setup section Lets access the WebGUI through Management Interface LAN Connect the RJ 45 cable to LAN port of Gateway amp Ethernet port of the PC Step 2 Change the Network setting of the PC in manual mode i e Static IP mode Assign the IP address to the PC in the range of 192 168 113 xxx E g 192 168 113 10 net mask as 255 255 255 0 and gateway amp DNS as 192 168 113 1 Step 3 Launch the web browser and enter the URL http 192 168 113 2 Default LAN IP address to open the login page of BRI Gateway s Graphical Interface a ED 55 Gateway 2 EST ER Login Figure 5 BRI Gateway s Graphical Interface Step 4 Login using the default username amp password Default Username admin Password admin Successful login takes you to the Dashboard page Observe the WAN IP address on the dashboard this will be used to access the GUI from the WAN interface Recommended web browser to access GUI is M ozilla Firefox Step 5 If your Local network is not enabled w
20. ark of Digium Inc www allo com Version 2 0 49 Thank you for choosing CO allo Adarsh Eco Place 176 Ground Floor EPIP Industrial Area Kundalahalli KR Puram Hobali Whitefield Bangalore 560066 Email globalsales allo com indiasales allo com Phone 91 80 67080808
21. ccomplish common tasks This manual also describes the underlying assumptions and users make the underlying data model Document Conventions In this manual certain words are represented in different fonts typefaces sizes and weights This highlighting is systematic different words are represented in the same style to indicate their inclusion in a specific category Additionally this document has different strategies to draw User attention to certain pieces of information In order of how critical the information is to your system these items are marked as a note tip important caution or warning Icon Purpose Note Tip Best Practice Important Caution Warning Bold indicates the name of the menu items options dialog boxes windows and functions e The color blue with underline is used to indicate cross references and hyperlinks Numbered Paragraphs Numbered paragraphs are used to indicate tasks that need to be carried out Text in paragraphs without numbering represents ordinary information e The Courier font indicates a command sequence file type URL Folder File name e g www allo com www allo com Version 2 0 3 BRI User Manual Q a Io Support Information Every effort has been made to ensure the accuracy of the document If you have comments questions or ideas regarding the document contact online support http support allo com www allo com Version 2 0 4 BRI User Manual Q a Lo
22. configuration e Gateway The IP address corresponding to your Gateway e DNS1 The IP address corresponding to a DNS server Ny DCHP mode isn t recommended WAN side Or trouble may arise when SIP Trunk From Gateway need to change registration server address caused by revised IP LAN Configuration LAN Port is a management port BRI Gateway can be connected back to back to a PC or to a LAN network for configuration It is always recommended to connect back to back to a PC In case connected to LAN network amp if IP series clash is found it can be changed here Use this setting in the event that you want to use the BRI Gateway as your network router 1 IP Address It is a Base IP Address of a LAN Port which functions as a gateway for its LAN Default value is 192 168 113 1 You can log in Web GUI through 192 168 113 2 WAN port IP and LAN Port IP Address should not be in the same network Segment Please do not change the LAN Port IP Address Hostname Recommended that mention the IP address of the BRI gateway in Hostname field Enter the particular details and click on Apply button WARNING System will reboot to apply the network MN changes Would you like to proceed ES MO Figure 24 Reboot Warning message A System will reboot to apply the network changes www allo com Version 2 0 32 BRI User Manual Q a l LO 5 2 Date Time By clicking on the SYSTEM gt Date Time Configuration link on the top
23. d by APPLY CHANGES button to update the configuration changes www allo com Version 2 0 30 BRI User Manual Q a Lo 5 System This section consists of Network Date time configuration settings of the BRI Gateway are explained below 5 1 Network The Networking Setting sub menu allows users to configure the LAN side IP address and DHCP Server settings as well as the WAN side settings like IP address of the WAN port By clicking on the SYSTEM gt Network Settings on the top navigation of the BRI Gateway menu we reach this section 01 Apri 73 01 09 51 am Firmware Yersion 3 0 0 Refresh Welcome Administrat Network Settings WAN Configuration LAN Configuration IP Address 192 168 ma 1 DHCP Client Static IP Network IP Address Host Configuration Hostname 192 168 0 169 Netmask 255 255 255 T Gateway DNS 1 DNS 2 Figure 23 Network Setting WAN Configuration Are the Internet settings of your BRI Gateway e DHCP when enabled and a DHCP server is available the BRI Gateway will auto configure itself If DHCP is not available select Static and fill in the Network Configuration e IP Address The IP address corresponding to your WAN configuration www allo com Version 2 0 31 BRI User Manual Q a l LO e Net mask The Net mask corresponding to your WAN
24. e Name Descriptive name for the Call routing rule for user s reference e Description Provide the description for the Call routing rule Optional e Incoming Type Specify how the gateway should match incoming calls The gateway can match on PRI Trunk SIP Trunk or Calling Group e Incoming From Specify the available trunk or calling group for the selected Incoming Type 3 Depending on the number you dial the BRI gateway will select the configured BRI SIP Trunk 4 Select proper Incoming type and proper trunk name Incoming from www allo com Version 2 0 21 BRI User Manual Q a l Lo Dial Pattern X matches any digit from 0 9 Z matches any digit from 1 9 N matches any digit from 2 9 1237 9 matches any digit or letter in the brackets in this example 1 2 3 7 8 9 a z matches any lower case letter A Z matches any UPPER case letter Wildcard matches one or more characters Wildcard matches zero or more characters immediately Trim Digits Allows the user to specify the number of digits that will be stripped from the dialed number For Ex If you configure the pattern as 9X And you want to strip 9 then you should mention Trim Digits field as 1 Prepend Digits Allows the user to specify the digits which are pretended before placing the call via trunk Ex If dialed number is 8789763010 and if you want to prepend 44 as a country code then mention in prepend digits field as 44 Outbound Call
25. ith DHCP server configure the WAN port IP address manually in the SETTINGS gt Network Settings section as per your requirement www allo com Version 2 0 13 BRI User Manual Q a LO con Setting up Features Setting up your browser for working with BRI Gateway is simple In order to run this application appropriately the following settings are to be configured 3 1 System Dash Board BRI Gateway Dash Board summarizes the gateway status with a graphical display Detailed status of an individual entity is available under the Status Tab or it can be directly accessed Dashboard O Gateway Status SIP Trunks More O Up Time More Registered MN 12 98 LAN P 192 168 113 1 poe want 192 168 10 51 Unreachable Es Total El Internal Memory Usage BRI Span H Total More esa Span Span Span Span ii Free 5 CPU Usage AV Load Average R Call Statistics tore e 1Min 5Min 15 Min Total Active calls E 0 00 0 00 0 00 Copyright 2014 ALLO COM s BRI Gateway Web Panel All Rights Reserved Figure 6 System Dashboard www allo com Version 2 0 14 BRI User Manual allo 3 2 Setup This section consists of all Trunks calling groups call routing rules and time based routing it also explains all the description to be followed while creating a new process in the BRI Gateway 3 3 Trunks It helps to make the calls and bind between the two devices 3 3 1 SIP Trunks
26. ls Port ID Number of the PORT Port Name Name of for the port assigned while configuring the BRI trunks Port Option You can keep this port as M aster clock or None www allo com Version 2 0 27 BRI User Manual Q a LO Port Mode TE M ode PTMP and TE mode PTP will work when the ISDN BRI line is connected to BRI ports NT Mode PTMP and NT M ode PTP can be configured when gateway is connecting to ISDN phone PBX Click on SAVE button followed by APPLY CHANGES button to update the configuration changes Reboot is required to successfully apply all the updates OK Reboot Later Figure 21 Conform Reboot A Reboot is required to successfully apply all the updates 4 2 SIP Global Settings Navigate through Advanced gt SIP Global Settings SIP Global settings apply to all VoIP traffic SIP Global Settings SIP Bind Port 5080 SIP Global Settings RIP Port Range ET e 17000 Default Registration Expiry 120 sec e Minimum Registration Expiry 60 sec Maximum Registration Expiry 3600 sec NAT EI dag Stun Serwer IP J Outbound Registration Timer sturnvExternal Server P stun ideasip com Registration Timeout 20 sec Local Net Registration Attempts 0 E eS q Save Reset Copyright 2014 ALLO CO s BRI Gateway Web Panel All Rights Reserved Figure 22 SIP Global Settings www allo com Version 2
27. munication The pin assignments are identified in below table ISDN Terminal Wic 7BRI4T Device TE card 3 Se 3 4 Mo A 5 sects i 5 6 6 www allo com Version 2 0 46 BRI User Manual Q a LO Glossary amp Acronyms 12 Glossary amp Acronyms Term Definition DSO Digital Signal A voice grade channel of 64 kbps The worldwide standard speed for Level 0 Digitizing voice conversation using PCM Pulse Code Modulation El The European equivalent of North American T1 transmits data at 2 048 M bps up to 32 channels DSOs E3 The European equivalent of North American T3 transmits data at 34 368 M bps up to 512 channels DSOs Equivalent to 16 El lines EMI Electromagnetic Unwanted electrical noise Interference Full duplex Data transmission in two directions simultaneously FXS Foreign Initiates and sends ringing voltage Phones are connected to FXS ports Exchange Station A recommendation by the Telecommunication Standardization Sector ITU T for an algorithm designed to transmit and receive ulaw PCM voice and A law at a digital bit rate of 64 kbps A recommendation by the Telecommunication Standardization Sector ITU T for an algorithm designed to transmit and receive audio at 6 3 kbps or 5 3 kbps G 729a A recommendation by the Telecommunication Standardization Sector ITU T for an algorithm designed to transmit and receive audio at 8 Kbps HDLC High Level A bit oriented synchronous data link
28. navigation of the BRI Gateway menu we reach this section w 01 April 73 02 42 55 am Firmware ersion 3 0 0 Refresh Welcome Administr iii Date Time Configuration Configuration Type Manual CT i Timezone Asialkolkata pate o z o4 x 1973 caos NTP Server SS Time z a2 hh mm 3 in poolntp org ae O Figure 25 Date Time Configuration Time Zone Select the correct time zone for the location where the BRI Gateway is installed using the Time Zone dropdown box Manual Configuration Input the proper date and time NTP Configuration URI or IP address of the NTP Network Time Protocol server which will be used by the phone to synchronize the date and time For Eg pool ntp org Click on APPLY button followed by APPLY CHANGES button to update the configuration changes Changing the Date Time Configuration requires the MN system to be rebooted OK CANCEL Figure 26 Conform Date Time Configuration changes A Changing the Date Time Configuration requires the system to be rebooted www allo com Version 2 0 33 BRI User Manual Q a L Io 6 Tools This chapter consists of various tools which are used in the BRI Gateway are explained below 6 1 Diagnostics Navigation through Tools gt Diagnostics Analyze the functionality of the BRI Gateway with some of these diagnostic tools provided Diagnostics O Ping
29. ngs Web Settings Web Session Timeout Session Timeout 3600 seconds Default Filtering Entries per page change Password Oves SD No Re type Password CANCEL Figure 39 Web Settings Click on SAVE button followed by APPLY CHANGES button to update the configuration changes Logout It will take you out of the web interface www allo com Version 2 0 43 BRI User Manual Q a LO 10 Frequently Asked Questions FAQs 1 How to access GUI and find IP address of BRI gateway Follow the below steps Connect a RJ45 cable from LAN port of the G W to your PC directly Set the PC network configuration as 192 168 113 xxx series Connect WAN port of G W to your network switch Open 192 168 113 2 in a browser Homepage will show you the WAN IP address of the device Access the G W using the WAN IP from your network 2 What are all the different ways you can connect BRI gateway with IPPBX Add SIP trunk tab in BRI gateway provides you three modes of connection which creates the connection between gateway and IPPBX Registration M ode is From Gateway Gateway is sending registration request to the IPPBX or any VolP service provider Registration M ode is To Gateway Gateway is receiving registration request from any IPPBX as a SIP trunk in IPPBX Registration M ode is None It s an IP PEER trunk between gateway and IPPBX 3 What are all the call routing
30. rview BRI gateway aimed to target at small and medium offices and operators and used to help enterprises to realize the evolution from the traditional PBX to voice IP On the one hand it supports BRI protocol and adopts standard TE NT trunk interface to realize docking with traditional PBX On the other hand adopt standard SIP protocol docking with various soft switches to ensure PSTN seamless access to IP voice network and achieving VoIP aGB4 supports intelligent multiple trunk routing technology makes the operator easy to manage trunk routing by price optimum rule and the automatic switch over between multiple trunk routing makes the network have high reliability It has good call processing ability and provides one or two T1 El interface It is able to handle a variety voice decoding It supports the rich GUI configuration the user can easily set and maintenance the system Mainly includes the following kinds of model aGB4 4 Spans BRI Gateway A typical network diagram shows the function of aGB4 as below www allo com Version 2 0 7 BRI User Manual Q a l Lo P Reset WAN LAN BRI4 BRI3 BRI2 BRI1 ji Kiii g o ei D me tilt Di e UN a gt TN Z Power Supply O Network Switch Computer Figure 1 Overview of Product 1 2 Equipment Structure 1 2 1 Rear View CELE Power Reset BRI4_ s BRI3 BRI2 BRI1 Figure 2 Rear View www allo com Version 2 0 8 BRI User Manual Q a L LO
31. t Calls Show entries Search PO No a Caller Gallee Z Receiver gt Start Time gt Duration Ho data available Figure 35 Current Calls 7 5 Network Status Navigation STATUS gt Network Status This is where you can find the LAN and WAN IP address and MAC Addresses Network Status page displays detailed status of the network configuration on BRI Gateway www allo com Version 2 0 41 BRI User Manual Q a l LO Dashboard NI etwo r k Statu S O Setup IP Address 1842188113 IP Address 192 168 0 169 MAC Address DO 17F7 D00 92 FA MAC Address 00 17 F700 92FB PA Default Gateway 192 168 0 254 Call Reports SIP Trunks BRI Span Current Calls Network Figure 36 Network Status 8 Apply Changes Navigation APPLY CHANGES This is the button which you must press after adding editing deleting configurations such as Extensions SIP Trunk and ISDN BRI Settings etc Ka BRI Gateway APPLY CHANGES 01 April 73 03 27 41 am Firmware Version 3 0 0 Refresh Welcome Administrator Figure 37 BRI Gateway Apply Changes www allo com Version 2 0 42 BRI User Manual Q a Io 9 Administrator Options Refresh Welcome Administrator Reboot Web Settings Logout Figure 38 Administrator options Reboot You can restart the device by selecting Reboot option It will restart all the applications Web Settings Here you can change the administrator password Setti
32. the ports of the BRI Gateway 2 Click on the SETUP gt gt ISDN BRI Trunks link in the GUI then select Add New 3 Enter Name your Trunk Office Line 1 for example Outbound Caller ID Edit BRI Trumk britr2 Trunk Mame Outbound Caler 15 67080808 Bridge Pim BRI Port A votrloabie Figure 9 Edit BRI Trunk Name www allo com Version 2 0 18 BRI User Manual Q a Lo Dashboard BR TE un ks o Show Al zi entries Search C Trunk Name Outbound Caller ID BRI Port gt Options i BAT Tung O britr1 BRIL BRI4 EM Bana rias O britr2 67080808 BRIZ BRIZ x Call Routing Rules Time based Routing Showing 1 to 2 of 2 entries Add New Delete Selected Copyright 2014 ALLO COM s BRI Gateway Web Panel All Rights Reserved Figure 10 BRI Trunks Click on Save followed by APPLY CHANGES button to update the configuration changes 3 4 Calling Groups Navigation SETUP gt Calling Groups This is where you setup your Trunk Calling groups You can create the Calling groups by selecting available trunks with two types BRI trunk groups and SIP trunk groups A calling group allows a group of trunks to be addressed when creating a call routing rule M ultiple groups can be created with different combination of trunks but of the same type SIP amp BRI www allo com Version 2 0 19 allo BRI User Manual Create C
33. ured Registered but 1 Check Proxy Address eee eS Lee UNREACHABLE Configured but not reachable Check Proxy Address UNKNOWN Not Registered Client not registered www allo com Version 2 0 39 BRI User Manual Q a L Io Dynamic Host IP is obtained dynamically on registration 7 3 BRI Span Navigate through Status gt BRI Span BRI Span Status page displays detailed status of each E1 T1 Port with individual channel info available on the BRI Gateway Dashboard BRIS pan Status Ports Type Li Link L2 Link Incoming Calls Outgoing Calls E Ports NT o eg E pora TE E gt v E Port 3 TE o gt Call Reports a Sam ge Li ez SIP Trunks Busy ide 9 Disabled BRI Span Current Calls Network Figure 34 BRI Span Status Appliance is not seeing far end circuit is not up or cable is bad Appliance is synchronizing or is receiving a yellow alarm from the end BRI Link is Active Appliance is in sync with the far end T1 E1 driver is not initialized or device undetected www allo com Version 2 0 40 allo BRI User Manual Here you can see the status of the E1 T1 Port and Channel Status Channel is Busy Channel is not active a Channel is Idle and ready to receive or make calls 7 4 Current Calls Navigation STATUS gt Current Calls This is where you can find the active calls Current Calls page displays detailed status of the real time calls available on BRI Gateway Curren
34. way was purchased from a Distributor reseller please contact the company where the device was purchased for replacement repair or refund If the device was purchased directly from allo com contact our Technical Support Team for a RMA Return Materials Authorization number before the product is returned Allo com reserves the right to remedy warranty policy without prior notification A Use the power adapter provided with the ALLO BRI Gateway Do not use a different power adapter as this may damage the device This type of damage is not covered under warranty www allo com Version 2 0 11 BRI User Manual Q a Io Getting Started 2 Getting Started With BRI Gateway L Power Supply WE Damas GE A Network Switch Computer Figure 4 Getting Started With BRI Gateway 2 1 Hardware Installation Step 1 Plug one end of the RJ45 Ethernet cable into your Network switch other end into the WAN port of the BRI Gateway Use Straight through Ethernet cable to connect between the unit amp Router Switch Step 2 Plug one end of the RJ45 cable into the BRI ports 1 4 spans of the BRI Gateway other end to the ISDN BRI service provider socket Step 3 Insert the Power Adaptor output connector into the Power port of the BRI Gateway Plug in the Power Adapter to any avallable AC power outlet Step 4 The BRI Gateway will power up and automatically connect itself to your network via DHCP which you c
35. y for registration Password Password to authenticate inbound or outbound registrations or calls Proxy Address IP address or hostname with port of the endpoint VOIP Service Provider or IPPBX where the calls will be diverted Default port no 5060 Outbound Proxy Address IP address or hostname with port of the outbound proxy server This ensures that all the SIP packets are sent via specified proxy Specifying the port is not mandatory Default port no 5060 e g 192 168 0 222 5062 OR 192 168 0 222 Register Enable if Registration to the End point VOIP Service Provider or IPPBX is required Registrar Address IP address or hostname with port of the Registrar server where gateway must register to Specifying the port is not mandatory Default port no 5060 e g 192 168 0 222 5062 OR 192 168 0 222 Bridge PIN You can set a PIN for outgoing calls on SIP trunk thus you will set one more level of security Leave it blank for unsecured mode Advanced Options DTM F Set default DTM F mode for sending DTMF digits Options INBAND sent along with audio requires 64 Kbit codec alaw ulaw INFO sent as SIP INFO messages RFC2833 sent as RTP packets www allo com Version 2 0 16 BRI User Manual Q a LO AUTO System automatic selects the mode Default AUTO NAT Enable it to address NAT related issue for SIP amp media sessions for this trunk Note configuring NAT settings under SIP Global Settings is required
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