Home

User Manual - Newegg.com

Contents

1. 5 HP APS HP Atol amp http www hp com go selfrepair amp HP CSR TES Customer self repair 15 Illustrated parts catalog Mechanical components Spare part Customer self number r
2. WAS 2124 HPO TAS FSS FEEL Illustrated Parts Catalogoll No CSR 4 CSS E HES HPS CSR
3. HPO PES DAS AS 2 Optional PESE HPO DAS 3 No No HP SSS xr gt Illustrated parts catalog 19 System components ui Description Spare part Customer number self repair on page 5 E TO RO oio seed CE Om 0000 PCI Express I O expansion board SPI board 591199 001 Illustrated parts catalog 20 Description Spare part Customer number self repair on page 5 USB video assembly 591201 001 591202 001 No Optional Power supply backplane SAS backplane SATA DVD ROM drive Memory a DIMM 4 GB PC3L 8500R 256x8 RoHS 595422 001 b DIMM 8 GB PCL3 8500R 512x4 595423 001 RoHS c DIMM 4 GB
4. 16 oyslem components M 20 Removal replacement ES A ct 25 Required 25 Safety nnn nnn 25 Preventing electrostatic discharge 25 Server warnings and cautions 00 25 Preparation 26 Power down the server An 26 Extend the server from the eene enr nennen 27 Remove the server from AAA 28 Remove the access nnn 28 Remove the processor memory drawer eene nennen 29 Remove the SPI board T TEE 30 SAS SATA hard 0 0
5. For DIMM numbering and installation guidelines see the server user guide Component identification 86 DIMM slot locations Each memory module contains 8 DIMM slots The paired banks are identified by the letters A through D Component identification 87 Hard drive LEDs Nem Description Fault UID LED amber blue Online LED green Hard drive LED combinations Online activity Fault UID LED Interpretation LED green amber blue On off or Alternating amber The drive has failed or a predictive failure alert has been flashing and blue received for this drive it also has been selected by a management application On off or Steadily blue The drive is operating normally and it has been selected by a flashing management application Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible O Of The drive is online but it is not active currently Flashing Amber flashing Do not remove the drive Removing a drive may terminate the regularly 1 Hz regularly 1 Hz current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashin
6. RARA 31 x 32 A 34 NM nN OOP HL ge bean 40 A P 43 Power supplyblankz eerte tre reete oes be eee HERI WEE de 46 Hotplug qi 46 Systems Insight Display assembly a O 47 48 A 49 expansion beard cuco diac 49 DVDROM AVE toc a testes meteo ET Mr a EE 51 Solid 52 Expansion SlOf COVER REL 0 53 Non hot plug expansion board empatar lonja 53 Battery backed write cache procedures cnc 54 Removing the BBWC cache module ci 55 Removing the BBWC battery pack ap da 56 Recovering data from the battery backed write cache 56 Flash backed write cache nnn 57 Removing the FBWC cache module eter ER DUKE i gn REN Qu aM NEM PRENNE QU pa ERR 57 Re
7. Component identification 93 Cabling DVD ROM drive cabling 2 e Amd e Cabling 94 Specifications Environmental specifications Shipping 40 C to 70 C 40 F to 158 F Maximum wet bulb temperature 28 C 82 4 F Relative humidity noncondensing Non operating 5 to 95 All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Server specitications mmm 2 200 240 Rated input current 100 12 200 VAC 8A Rated input power 100 1161 W eevee BTUs per hour 100 VAC 3960 BTU 200 VAC 5450 BTU Power supply output EE Specifications 95 Power supply output 910 W low line 1300 W high line Specifications 96 Acronyms and abbreviations ABEND abnormal end ASR Automatic Server Recovery BBWC battery backed write cache FBWC flash backed write cache iLO 3 Integrated Lights Out 3 IML Integrated Management Log NIC network interface controller non volatile
8. HP BRAM E SALAS RITHM Fit MRK EX ASIAN MIREA BA 35 AD BEER EEE ik HP HP ERAS fe UCRS SE PHILA E CSR ERRE TP TA ERA Tas BEARRA EEB SAHARA AMT HP EEMMERI CSR MARIE RR A EE RABI HP GEE EH 5 PIB E ADR BREED BR Erbe GER BOR ESTADIA BRR HARRAH 9 HE NUERA AX EPATRAS 5 vio HP http www hp com go selfrepair abt REARS HP A PRORA RR 35 RE RIAA MEARS MPAA REARS RAHM HH REE RAB 2 CSR ABA SBIR RIBA HP ARAN LRA Customer self repair 13 CSR BAS REED AREA EA HP sk HP PRI ERICA RAS T CSR E HRZ gt Bll HP CSR STD APPAR BABIES ERASE EEE ORB HP HP HS RUE ARIS AT SSA MH E FH ERAS Bh AAR BN HSH ha ROSE PA B TE I gt MA HP BSI gt RURIBESE SE A PEN 3S 26 HERR AMA ER
9. 3 Remove the failed fan To replace the component reverse the removal procedure Removal and replacement procedures 48 Fan louver To remove the component 1 Power down the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 2 3 4 Remove the fan on page 48 5 Remove the fan louver CAUTION Do not operate the server unless a fan louver is installed next to fans 1 and 4 If these louvers are not installed the server overheats To replace the component reverse the removal procedure I O expansion board CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed EX When either optional I O expansion board in installed in two processor configuration the second processor must be installed in socket 3 1 Power down the server on page 26 2 Extend the server from the rack on page 27 3 Remove the access panel on page 28 Removal and replacement procedures 49 4 Release the latches on the release lever 5 Lower the handle and then extend the processor memory drawer from the server until the release latches catch 6 Remove any expansion boards from the failed I O expansion board Non hot plug expansion board on page 53 7 Remove the expansion board Remov
10. gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustri
11. Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 23 Mandatory HA RSA ERER RE hRS TOBBY EAICBIT SRHREEKUAFRMESRICARENET Optional EE olm COMMEMERCEBACT LE SERERE E 14 Ni REY EA ABO REA ENTE RA RALTOHTE T EH REY EXERIIDCENTERS No BRI 0 8016 HEBER CIE do U ECA DI MIE HPEKISHPEMARP RICK ET BARDO AMARE CHS Mandatory EREA LAATRE MRK HP BRA Optional ARI SAM UAE THEME DUERME ER Ait HP DUARTE A ER PE EAR EARS 3690 HP FT REUTERS AS BEC RRCE A BH 2n No RE BH MIRUHAS ESA TEE ATHREARENEE HP ERRIZ E DUS HABA FAM ER PRIA 6 Mandatory 38140 SFA ATHS ERKE ORR ARIST RERO ERA
12. Power down the server on page 26 Remove the processor memory drawer on page 29 2 Remove the processor memory drawer cover 3 Removal and replacement procedures 43 4 Remove the memory cartridge 5 Open the memory cartridge cover 6 Remove the failed DIMM from the memory cartridge a Open the DIMM slot latches Removal and replacement procedures 44 b Remove the DIMM To replace the component 1 Install the replacement DIMM in the memory cartridge a Open the DIMM slot latches b Install the DIMM 2 Close the memory cartridge cover Removal and replacement procedures 45 3 Install the memory cartridge OOO 9 2 Li 4 2 4 Install the processor memory drawer cover 5 Install the processor memory drawer 6 Power up the server Power supply blank Remove the component as indicated To replace the component reverse the removal procedure Hot plug power supply The server supports up to four hot plug power supplies Install all power supplies to provide full redundancy HP recommends installing redundant hot plug power supplies in pairs Removal and replacement procedures 46 To confirm the redundancy of your configuration see the HP power advisor at the HP website http www hp com go hpoweradvisor A WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable th
13. e Always install the processor socket cover after removing the processor from the socket e Do not tilt or slide the processor when lowering the processor into the socket Removal and replacement procedures 63 13 Remove the failed system board To replace a system board 1 Install the spare system board Prepare the processor socket on the spare system board 2 a Open the processor retaining latch and the processor socket retaining bracket Removal and replacement procedures 64 b Remove the processor socket protective cover 3 Install the processor socket cover onto the processor socket of the failed system board 4 Install the processor on the spare system board CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Refer to the server hood label for specific instructions CAUTION Always install the processor parallel to the system board to avoid damage to the pins Removal and replacement procedures 65 5 Close the processor retaining latch and the processor socket retaining bracket 6 Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 7 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution 8 Install
14. onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de Customer self repair 9 bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners u op de HP website http www hp com go selfrepair Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor 4 te vervangen worden 4 voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito
15. 57 50020 n 92 Yor Ca AL a 2 e y y y y y y y I 4 m 5 Install the processor memory drawer cover 6 Install the processor memory drawer 7 Power up the server To replace the component reverse the removal procedure Processor WARNING Use caution when installing the processor memory module or removing the processor memory module The processor memory module is very heavy when fully populated AN CAUTION To help avoid damage to the processor and system board do not install the processor without using the processor installation tool CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number EX IMPORTANT When either optional I O expansion board in installed in two processor configuration the second processor must be installed in socket 3 To remove the component 1 Power down the server on page 26 2 Remove the processor memory drawer on page 29 Removal and replacement procedures 34 AN CAUTION To prevent damage to the processor memory drawer cover be sure the handle of the processor memory drawer is fully open before removing the cover 3 Remove the processor memory drawer
16. CSREBMITIALUT OA U 5 9 Edo AMINO LERERO HPI SEPSHESE ERR TO 9 SRBREKVUAFRMESRICBRENET EE REBCREM MERCI Nm COMA REBCHERNTI LE AERA EN SA TS AA REEF ER ERICA ik 0 015 DI IIA HEHEH EIR 3 MIE Bom SHS SAM SPMD REA RICE O TIE 1 6 lt Ete MICK OTIS lt 521295497 204 ES RF REL FRLET BIO CSR E f I RADI IR AMAA EHPIDRAS AGERADE SARR NATOETS amp EI DUENDE HEMBRA 55 CAMA EHPIS3EXE LC lt ESL MMAR ER ET C SILAT lt EEL RAM ARIAL REBCERBORIIS 4 E RAIL ER gt aban ARE EA HPARREU E AICS MAOMREES EAMBRENSRAMHVEF COV EATIL RHENET EXISTIA CSM CEMBAERVET HRB gt yd Li Adige AABT TOBA ICA GXUATER 55 EU d Customer self repair 12 HP ERAS EA BE CSR BE UR A R0 e 58 3 S P BUE 7 TEL 3 WRASSE HP SK HP RSRSRS MEP LGB CSR AAS RHEE HP RIE HT EIR AM CSR AE ME
17. ID should ONLY be modified by qualified personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Removal and replacement procedures 07 10 Press the Esc key to exit RBSU 11 Press the FIO key to confirm exiting RBSU The server automatically reboots SAS backplane To remove the component PUO A PAS Power down the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 Remove all hard drives SAS SATA hard drive on page 31 Disconnect all cables from the SAS backplane Release the locking latch Remove the SAS backplane To replace the component reverse the removal procedure Power supply backplane WARNING Only authorized technicians trained by HP should attempt to replace the power supply backplane To remove the component e o ge un Power down the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 Remove all power supplies Hot plug power supply on page 46 Remove the SPI board on page 30 Disconnect all cables from the power supply backplane Removal and replacement procedures 68 7 Slide the plastic retainer to the rear of the server 8 Remove the backplane To replace the component reverse the removal procedure HP Trusted Platform Module The TPM is not a cu
18. Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a c
19. UE Component identification 82 Slot description example PCle2 8 8 4 2 1 Negotiable link width s Physical connector link width Gen signaling rate System maintenance switch The system maintenance switch SW 1 is an eight position switch that is used for system configuration The default position for all eight positions is Off mim mein OOO S1 iLO 3 Security Off LO 3 security is enabled On 3 security is disabled S2 Configuration Off System configuration can be changed On System configuration is locked Invalidate Off Normal S 5 5 configuration On Clears 5 prr Password Off No function protection On Clears power on password override and administrator password 54 5 6 7 3 8 Component identification 83 SPI board components tem Dosen 000000 s Jows CITI Component identification 84 I O expansion board components e Express I O expansion board mein 00 Component identification 85 Slot description example PCle2 x8 8 4 2 1 Negotiable link width s Physical connector link width Gen signaling rate Processors and memory cartridges The processor memory drawer contains 4 processor sockets and 8 memory cartridges
20. a failed server Recovering data from the battery backed write cache on page 56 CAUTION Do not detach the cable that connects the battery pack or capacitor pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Removing the FBWC cache module CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Removal and replacement procedures 57 To remove the component 1 Power down the server on page 26 2 Extend the server from the rack on page 27 3 Remove the access panel on page 28 4 If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs on page 91 If the amber LED is flashing data is trapped in the cache Restore system power and then restart this procedure from step 1 o If the amber LED is not illuminated remove the controller from the server and then continue with the next step 5 Disconnect the cable 6 Remove the SPI board on page 30 7 Open the cache slot latches 8 Remove the cac
21. cover 4 Open the processor retaining bracket Removal and replacement procedures 35 Remove the heatsink 5 We A 7 M Wel TOTO ao 0 M EHI MUI MURUS aa AY Open the processor retaining latch and the processor socket retaining bracket 6 Removal and replacement procedures 36 7 Using your fingers remove the failed processor To replace the component EX IMPORTANT Be sure the processor remains inside the processor installation tool 1 If the processor has separated from the installation tool carefully re insert the processor in the tool 2 Align the processor installation tool with the socket and install the spare processor CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Refer to the server hood label for specific instructions Removal and replacement procedures 37 3 Press down firmly until the processor installation tool clicks and separates from the processor and then remove the processor installation tool Removal and replacement procedures 38 4 Close the processor retaining latch and the processor socket retaining bracket 5 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to
22. displays the correct date and time you may need to replace the battery that provides power to the real time clock N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server on page 26 2 Extend the server from the rack on page 27 3 Remove the access panel on page 28 4 Remove the SPI board on page 30 Removal and replacement procedures 60 5 Remove the battery To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System board WARNING The server weighs approximately 36 3 kg 49 9 kg 80 0 lb 110 0 lb reduce the risk of injury due to the weight of the server remove the following components before removing the server from the rack e Processor memory module e Hard drives e Power supplies The server weighs 21 8 kg 48 Ib with these components removed
23. ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das C
24. sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto Customer self repair 6 NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizz
25. the heatsink Removal and replacement procedures 66 9 Close the processor retaining bracket Ca i b Y Y y 5 d IR AL 1 77 a 7 ES a 5 y y EN y AL 10 Replace all components removed from the server 11 Install the access panel 12 Slide the server back into the rack 13 Power up the server After you replace the system board you must re enter the server serial number and the product ID 1 the server startup sequence press the F9 key to access RBSU 2 Select the Advanced Options menu 3 Select Service Options 4 Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Produd ID The following warning appears Warning The Product
26. vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo ill
27. HP ProLiant DL580 G7 Server Maintenance and Service Guide Part Number 595655 002 July 2010 Second Edition Copyright 2010 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows Windows Server 2003 and Windows NT are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks of Intel Corporation in the U S and other countries Intended audience This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations Contents ET go a su DS US Parts only warranty service 20000 5 seno qo dec AM A rer 16 Mechanical
28. ON Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost To remove the component 1 2 3 4 m I eO Power down the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 If the existing cache is connected to a battery observe the BBWC Status LED Battery pack LEDs on page 89 o If the LED is flashing every 2 seconds data is still trapped in the cache Restore system power and then repeat the previous steps o If the LED is not illuminated disconnect the battery cable from the cache Disconnect the cable Remove the SPI board on page 30 Open the cache slot latches Remove the cache module To replace the component reverse the removal procedure Removal and replacement procedures 55 Removing the BBWC battery pack CAUTION After the server is powered down wait 15 seconds and then check amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost To remove the component 1 2 3 4 Power down
29. PC3 10600R 512x4 RoHS 591203 001 481428 001 Optional Mandatory Mandatory Mandatory 595424 001 Mandatory DIMM 4 GB PC3L 10600R 512x4 595426 001 RoHS e DIMM 8 GB PC3L 10600R 512x4 595427 001 Mandatory Mandatory Processor o I 7 a Intel Xeon 7560 processor kit 594893 001 Optional b Intel Xeon 7550 processor kit 594894 001 594897 001 Optional Intel Xeon 7540 processor Optional d Intel Xeon 7530 processor kit 594898 001 591207 001 Optional Heatsink assembly Optional 398648 001 153099 001 Smart Array BBWC battery pack Optional Battery 3V Lithium Mandatory Rack mount kit universal 377839 001 Mandatory Cable kit 594765 001 Mandatory a Cable assembly power Systems Insight Mandatory Display UID b Cable assembly power video USB Mandatory c Cable assembly power UID main Mandatory d Cable power SAS e Cable assembly DVD ROM f Cable assembly SATA solid state drive Mandatory Mandatory Mandatory Cable assembly power fan Mandatory Cable assembly thermal sensor Mandatory 409124 001 498426 001 Cable assembly 5A BBWC battery Cable assembly mini SAS 33 in Hot plug SAS hard drive Mandatory Mandatory a a NE NE a a HE E 27 28 Illustrated parts catalog 21 Des
30. REI EME feat HP SH RS RS ERRADA RAS ft iESESE CE E META ac SETAE F CSR PHR FBT fF BLUR AK TEXRISIU TORT FE WEF AGE AIR SETE TAE H BAHAR EB Sia RBS PRENDA ALARA ABER CSR HRB H EEA AMA hit AEE SARE CARA 5 ALA DRE ARABE MEMES RIR EA SEMEIA A EE EAA MERA gt 4 89 ARAMA RIE IS ATARFE ERFAR Sh HP 8 http www hp com go selfrepair 1E BRE PERO CR S B 35 IRAI THP AIRE TED REAR TE GER gt HP TERES CSR FRR ED CARS FITAS AIIM FDA SS o Customer self repair 14 HAS 580 FSS CSR CSR
31. S gt Optional ERAS ER ETRE ADA ZE AREA BITTE 8 MRR HP BERBERT RESIDE GDA Ab aS GE No E HP ABRE MEN DBUSERRE SERESTA ERAS Y Mandatory HPO PES DAS AS 2 Optional PESE HPO DAS 3 No No HP SSS xr gt Illustrated parts catalog 24 Removal and replacement procedures Required tools You need the following items for some procedures e 15 screwdriver provided with the server e Phillips screwdriver e Flathead screwdriver e Diagnostics Utility Satety considerations Before performing service proce
32. _____ 22 tb oparien ES E Component identification 79 Rear panel LEDs and buttons E Off No network activity Off Not linked to network Off No network activity Off Not linked to network Off No network activity NIC 3 Link LED Green On Linked to network nou PE Off Not linked to network NIC 3 Activity LED Green On or flashing Network activity Off No network activity NIC 1 Link LED Green On Linked to network Off Not linked to network NIC 1 Activity LED Green or flashing Network activity Off No network activity 2 NIC 4 Link LED Green On Linked to network Off Not linked to network Component identification 80 Power supply LED No AC power to power supply units AC is present Standby output is on output is disabled AC is present Standby output is on power supply DC output is on and OK Power supply failure includes overvoltage and overtemperature Component identification 81 System board components A ay Optional I O expansion board connectors e PCIX PCI Express I O expansion board e PCI Express I O expansion board Dem Tsn ranse an O OOOO E remat oss S Tien moinenonce wich
33. al and replacement procedures 50 PCIX PCle Express I O expansion board o PCle Express expansion board To replace the component reverse the removal procedure DVD ROM drive To remove the component 1 Power down the server on page 26 Extend the server from the rack on page 27 2 Removal and replacement procedures 51 Remove the access panel on page 28 Disconnect the cable from the rear of the DVD ROM drive To replace the component reverse the removal procedure Solid state drive To remove the component 1 2 3 4 5 Power down the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 Disconnect the cable from the solid state drive Remove the solid state drive Removal and replacement procedures 52 To replace the component reverse the removal procedure Expansion slot cover AN CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed 1 Power down the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 Pe de Open the latch and remove the expansion slot cover To replace the component reverse the removal procedure Non hot plug expansion board CAUTION To prevent improper cooling and thermal damage do not operate
34. and might require two people to remove the server from the rack CAUTION Before starting this procedure read the information about protecting against electrostatic discharge Preventing electrostatic discharge on page 25 CAUTION Only authorized technicians trained by HP should attempt to remove the system board If you believe the system board requires replacement contact HP Technical Support before proceeding Power down the server on page 26 Remove the server from the rack on page 28 Remove the access panel on page 28 Remove the processor memory drawer on page 29 Disconnect all cables from all installed expansion boards Remove all expansion boards Non hotplug expansion board on page 53 Remove the SPI board on page 30 Removal and replacement procedures 61 Remove all I O expansion boards if installed I O expansion board on page 49 8 Open the processor retaining bracket 9 10 Remove the heatsink 111 im I Removal and replacement procedures 62 11 Open the processor retaining latch and the processor socket retaining bracket CAUTION To avoid damage to the processor e Handle the processor only by the edges e Do not touch the bottom of the processor especially the contact area 12 Using your fingers remove the processor from the failed system board CAUTION To avoid damage to the system board e Do not touch the processor socket contacts
35. anel Power down the server 2 3 WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed EX IMPORTANT If installing a hot plug device it is not necessary to power down the server Back up the server data Shut down the operating system as directed by the operating system documentation NOTE If the operating system automatically places the server in Standby mode omit the next step Press the Power On Standby button to place the server in Standby mode When the server activates Standby power mode the system power LED changes to amber Removal and replacement procedures 26 EX IMPORTANT Pressing the UID button illuminates the blue UID LEDs on the front and rear panels In a rack environment this feature facilitates locating a server when moving between the front and rear of the rack 4 Disconnect the power cords The system is now without power Extend the server from the rack A WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING reduce the risk of personal injury careful when pressing the server rai
36. ato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi ll componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir
37. ay controller configuration refer to the controller user guide For more information regarding the default configurations that ORCA uses refer to the HP ROM Based Setup Utility User Guide on the Documentation CD HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPaq USB Key into an available USB port and boot the system In addition to ROMPag Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPaq utility checks the system and provides a choice if more than one exists of available firmware revisions For more information see the Download drivers and software page for the server To access the server specific page enter the following web address into the browser http www hp com support lt servername gt For example hitp w
38. cal outlet and the point where the cord extends from the server Removal and replacement procedures 25 WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and cooling that can lead to thermal damage Preparation procedures To access some components and perform certain service procedures you must perform one or more of the following procedures Power down the server on page 26 If you must remove a server from a rack or a non hotplug component from a server power down the server Extend the server from the rack on page 27 you are performing service procedures in an HP Compaq branded telco or third party rack you can use the locking feature of the rack rails to support the server and gain access to internal components For more information about telco rack solutions refer to the RackSolutions com website http www racksolutions com hp Remove the server from the rack on page 28 If the rack environment cabling configuration or the server location in the rack creates awkward conditions remove the server from the rack Remove the access panel on page 28 If you are servicing internal components remove the access p
39. ck is fully charged and there is no posted write data in the cache One blink per One blink per An alternating green and amber blink pattern indicates that the second second cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Steady glow There is a short circuit across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than three years One blink per There is an open circuit across the battery terminals or within the second battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than three years Component identification 90 FBWC module LEDs The FBWC module has two single color LEDs green and amber The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing meron III NENNEN fon Flashing 2 Hz Flashing 2 Hz One of the following conditions exists Alternating with Alternating with e charging process has timed out amber LED green LED e The capacitor pack is not connected O 0000 The flash code image failed to load The flash code is corrupt Component identification 91 Fan locations Component identification 92 em
40. cription Spare part Customer number self repair on page 5 36 GB 10 000 6 35 2 5 in 376596 001 A b 36 GB 15 000 rpm 6 35 2 5in 432322 001 d 72 GB 15 000 rpm 6 35 cm 2 5 femme o o secessum ELO ames NE b FBWC module 1 GB d BBWC cache module 256 MB E e BBWC cache module 512 MB 462975 001 f BBWC battery pack 462976 001 Trusted Platform Module 450168 001 Not shown When replacing the processor you must also replace the heatsink assembly 591207 001 Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 3No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les 00015 de d placement et main d oeuvre du service
41. dures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions A WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electri
42. e power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server To remove the component 1 Disconnect the power cord from the failed power supply 2 Remove the failed power supply To replace the component reverse the removal procedure Systems Insight Display assembly CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped To remove the component Power down the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 Disconnect the cable from the rear of the Systems Insight Display assembly Using a T 10 Torx screwdriver release the locking latches on the SID bezel e meo e Remove the retaining screws Removal and replacement procedures 47 7 Remove the Systems Insight Display assembly EE To replace the component reverse the removal procedure Fan To remove the component 1 Extend the server from the rack on page 27 2 Remove the access panel on page 28
43. ectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de rechange fournies par HP ne
44. ed to a power supply 3 Amber Battery Health LED To interpret the illumination patterns of this LED see the following table 4 Green BBWC Status LED To interpret the illumination patterns of this LED see the following table Component identification 89 One blink every The system is powered down and the cache contains data that has two seconds not yet been written to the drives Restore system power as soon as possible to prevent data loss Data preservation time is extended any time that 3 3 V auxiliary power is available as indicated by LED 2 In the absence of auxiliary power battery power alone preserves the data A fully charged battery can normally preserve data for at least two days The battery lifetime also depends on the cache module size For further refer to the controller QuickSpecs the HP website h http www hp com Double blink The cache microcontroller is waiting for the host controller to then pause communicate One blink per The battery pack is below the minimum charge level and is being second charged Features that require a battery such as write cache capacity expansion stripe size migration and RAID migration are temporarily unavailable until charging is complete The recharge process takes between 15 minutes and two hours depending on the initial capacity of the battery Steady glow The battery pack is fully charged and posted write data is stored in the cache Off The battery pa
45. el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Customer self repair 8 Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sust
46. enable customers to get work done faster by providing turbo charged remote access performance a streamlined user experience and enhanced standards support Using iLO 3 you can do the following Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared iLO 3 Remote Console to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Send alerts from iLO 3 regardless of the state of the host server e Access advanced troubleshooting features through the iLO 3 interface For more information about iLO 3 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO 3 documentation on the Documentation CD or on the HP website http www hp com go ilo Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system han
47. epair on page 5 c Bezel assembly power and Mandatory Systems Insight Display E em d Fan louver Illustrated parts catalog 16 Description Spare part Customer self number repair on page 5 4 p eem qme mm Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog 3 Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut
48. erten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center Customer self repair 7 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich
49. ervicio de garant a correspondiente al producto SNo No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional
50. es every 2 seconds CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Transfer the hard drives from the failed server to the recovery server station Perform one of the following o If the array controller has failed remove the cache module Removing the BBWC cache module on page 55 and battery pack Removing the BBWC battery pack on page 56 from the failed array controller and install the cache module and battery pack on an array controller in the recovery server o If the server has failed remove the controller cache module Removing the BBWC cache module on page 55 and battery pack Removing the BBWC battery pack on page 56 from the failed server and install the controller cache module and battery pack in the recovery server Power up the recovery server A 1759 POST message is displayed stating that valid data was flushed from the cache This data is now stored on the drives in the recovery server You can now transfer the drives and controller if one was used to another server Flash backed write cache procedures Two types of procedures are provided for the FBWC option Removal and replacement of failed components o Removing the cache module Removing the FBWC cache module on page 57 o Removing the capacitor pack Removing the FBWC capacitor pack on page 59 Recovery of cached data from
51. es from the SPI board EX IMPORTANT If replacing the SPI board or clearing you must re enter the server serial number through RBSU Removal and replacement procedures 30 5 Raise the levers and lift the SPI board from the server To replace the component reverse the removal procedure SAS SATA hard drive AN CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Determine the status of the hard drive from the hot plug SAS hard drive LED combinations 2 Back up all server data on the hard drive 3 Remove the hard drive To replace the component reverse the removal procedure Removal and replacement procedures 31 Heatsink To remove the component 1 Power down the server on page 26 2 Remove the processor memory drawer on page 29 3 Remove the processor memory drawer cover 4 Open the processor retaining bracket Removal and replacement procedures 32 5 Remove the heatsink To replace the component AM mem A a 2 cc 2 1 Clean the old thermal grease from the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 2 Remove the heatsink protective cover 3 Install the heatsink Removal and replacement procedures 33 4 Close and lock the processor retaining bracket ICO
52. evaporate before continuing 6 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution 7 Install the heatsink Removal and replacement procedures 39 8 Close and lock the processor retaining bracket f gt p lt A y 5 gt E uy a De yd i E 7 Si AAA D 7 9 Install the processor memory drawer cover 10 Install the processor memory drawer 11 Power up the server Memory cartridge To remove the component 1 Power down the server on page 26 2 Remove the processor memory drawer on page 29 3 Remove the processor memory drawer cover Removal and replacement procedures 40 4 Remove the failed memory cartridge 5 Open the memory cartridge cover 6 Remove the DIMMs from the failed memory cartridge a Open the DIMM slot latches Removal and replacement procedures 41 b Remove the DIMM To replace the component 1 Install the DIMMs in the replacement memory cartridge a Open the DIMM slot latches b Install the DIMM 2 Close the memory cartridge cover Removal and replacement procedures 42 Install the memory cartridge 3 Eq Install the processor memory drawer cover 4 Install the processor memory drawer 5 Power up the server DIMMs 6 To remove the component 1
53. evoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar 4 zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte
54. f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por
55. g Do not remove the drive Removing a drive may terminate the regularly 1 Hz current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity expansion or stripe migration Flashing Amber flashing The drive is active but a predictive failure alert has been irregularly regularly 1 Hz received for this drive Replace the drive as soon as possible Component identification 88 Online activity Fault UID LED Interpretation LED green amber blue Flashing Off The drive is active and it is operating normally irregularly Off Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible The drive is offline a spare or not configured as part of an array Battery pack LEDs Gr mmm 1 Green System Power LED This LED glows steadily when the system is powered up and 12 V system power is available This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller 2 Green Auxiliary Power LED This LED glows steadily when 3 3V auxiliary voltage is detected The auxiliary voltage is used to preserve BBWC data and is available any time that the system power cords are connect
56. g or shutdown At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the HP SIM console or through RBSU Diagnostic tools 73 HP Systems Insight Manager HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from any remote location using a web browser HP SIM provides device management capabilities that consolidate and integrate management data from HP and third party devices 4 IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SATA hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effect
57. he module To replace the component reverse the removal procedure Removal and replacement procedures 58 Removing the FBWC capacitor pack CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost To remove the component 1 Power down the server page 26 2 Extend the server from the rack on page 27 3 Remove the access panel on page 28 4 If the existing cache is connected to a battery observe the FBWC Status LED FBVVC module LEDs on page 91 o If the LED is flashing every 2 seconds data is still trapped in the cache Restore system power and then repeat the previous steps o If the LED is not illuminated disconnect the battery cable from the cache 5 Disconnect the cable 6 Remove the battery pack Removal and replacement procedures 59 The SPI board is removed for clarity SN 52 5 222 Sonne 5555 WS To replace the component reverse the removal procedure Battery If the server no longer automatically
58. ituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o devoluci n de componentes escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitg
59. ive server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 74 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that may not be supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every SmartStartassisted HP Insight Diagnostics installation or it can be installed through the HP PSP NOTE The current version of SmartStart provides the memory spare part numbers for the server To download the latest version see the HP website http www hp com support Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or Diagnostic tools 74 HP contractual s
60. ked with activity on the network Off No network connection Green Linked to network Green flashing Linked with activity on the network Off No network connection Amber System has AC power and is in standby mode Green System has AC power and is powered on Off System has no AC power Component identification 77 Systems Insight Display The Systems Insight Display LEDs represent the server and component layout Or MIA 0 POWER AMP status CAP PS2 s04 n03 x02 x01 VER GI 04 03 PROC PROC P E MES AMP status Off No protection Green Protection enabled Amber Memory failure occurred Amber flashing Memory configuration error Health Green Normal system on Amber flashing Internal system health degraded Red flashing Internal system health critical Off Normal system off Power cap Green System on or requesting poweron Flashing amber Poweron denied Off Standby All other LEDs Off Normal Amber Failed or missing component Component identification 78 Rear panel components CE E EMO Power supply bay 3 optional Power supply bay 2 Expansion slot 6 optional PCle2 x8 expansion slot 7 PCle2 x8 expansion slot 8 10 15 Torx screwdriver For optional configuration of slots 1 6 see I O expansion board components ER E
61. l release latches and sliding the server into the rack The sliding rails could pinch your fingers To extend the server from the rack ik Pull down the quick release levers on each side of the server to release the server from the rack 2 Extend the server on the rack rails until the server rail release latches engage ur pur pta Removal and replacement procedures 27 3 After performing the installation or maintenance procedure slide the server into the rack by pressing the server rail release latches Remove the server from the rack 4 WARNING The server weighs approximately 36 3 kg 49 9 kg 80 0 Ib 110 0 lb To reduce the risk of injury due to the weight of the server remove the following components before removing the server from the rack e Processor memory module e Hard drives e Power supplies The server weighs 21 8 kg 48 16 with these components removed and might require two people to remove the server from the rack Power down the server on page 26 Remove the following components to reduce the weight of the server o Processor memory module o Hard drives o Power supplies Disconnect the cabling and remove the server from the rack For more information see the documentation that ships with the rack mounting option Place the server on a sturdy level surface Remove the access panel WARNING To reduce the risk of personal injury from hot s
62. memory Option ROM Configuration for Arrays PCle peripheral component interconnect express PCIX peripheral component interconnect extended PID port ID Acronyms and abbreviations 97 POST Power On Self Test RBSU ROM Based Setup Utility SAS serial attached SCSI SD Secure Digital SIM Systems Insight Manager SPI system peripheral interface TPM trusted platform module UID unit identification USB universal serial bus Acronyms and abbreviations 98 Index A access panel 27 ASR Automatic Server Recovery 72 Automatic Server Recovery ASR 72 backplane hard drive 67 backplane power 67 backplane SAS 67 battery 59 83 battery pack LEDs 88 battery backed write cache BBWC 53 55 83 88 battery backed write cache battery pack 53 55 BBWC battery backed write cache 53 54 55 88 blank power supply 45 board SPI System Peripheral Interface 29 81 83 buttons 75 76 6 cabling 93 cabling DVD ROM drive 93 cache module 56 capacitor pack 58 90 components front panel 75 77 components identification 16 19 75 components mechanical 16 24 25 27 28 29 30 45 46 51 52 53 54 55 59 67 68 components 5 board 83 components system 19 components system board 81 82 connector USB 75 connector video 75 connectors 75 CSR customer self repair 5 customer self repair CSR 5 D diagnostic tools 69 71 72 73 diagnostics u
63. moving the FBWC capacitor DUE usse iai 59 Battery M uu 60 System beard ERE 61 SAS backplane EU 68 Power supply ee ett e RN e Ree M rd e E Enea PRG avd 68 HP Trusted Platform Module O AETA T 69 EE ap 70 Treublesh sting Si Sii 70 DNI ssn 70 SmatiStart Scripting Toolkit ondaa aaa 71 HP Insight Remote Support SO 71 Option ROM Configuration for Arrays rti erste toti rides aaa 71 HP ROM Based Setup Utility essen nennen nene nennen nnne 72 ROMPaq aie ene eee TT 72 Integrated Management Log 72 Insight Lights Out O EEAS EEEn neesan en sen 73 Automatic Server Recovery AN 73 HP Systems Insight Managert dp 74 HP Insight Diagnostics siii Og a Sp 74 HP Insight Diagnostics survey acond 74 Remote support and analysis tools nnn 74 HP Insight Remote Support software 74 USB suppoit 75 A 76 Front panel components nnn 76 Front panel ODE eei 77 Systems ESIC gt AA AAA 78 Rear panel comp
64. n order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement pa
65. ncludes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the SmartStart Scripting Toolkit see the HP website http www hp com servers sstoolkit HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is
66. nk 75 telco racks 26 27 three slot option card connectors 81 tools 24 69 TPM Trusted Platform Module 68 troubleshooting 69 Trusted Platform Module TPM 68 U UID LED 76 Index 100 universal serial bus USB 75 USB support 74 utilities 69 utilities deployment 70 71 V video connector 75 W warranty 5 Index 101
67. o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 18 Mandatory HA RSA ERER RE hRS TOBBY EAICBIT SRHREEKUAFRMESRICARENET Optional EE olm COMMEMERCEBACT LE SERERE E 14 Ni REY EA ABO REA ENTE RA RALTOHTE T EH REY EXERIIDCENTERS No BRI 0 8016 HEBER CIE do U ECA DI MIE HPEKISHPEMARP RICK ET BARDO AMARE CHS Mandatory EREA LAATRE MRK HP BRA Optional ARI SAM UAE THEME DUERME ER Ait HP DUARTE A ER PE EAR EARS 3690 HP FT REUTERS AS BEC RRCE A BH 2n No RE BH MIRUHAS ESA TEE ATHREARENEE HP ERRIZ E DUS HABA FAM ER PRIA 6 Mandatory 38140 SFA ATHS ERKE ORR ARIST RERO ERAS gt Optional ERAS ER ETRE ADA ZE AREA BITTE 8 MRR HP BERBERT RESIDE GDA Ab aS GE No E HP ABRE MEN DBUSERRE SERESTA ERAS Y Mandatory
68. om defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis pe a com defeito deve ser enviada com a documenta o correspondente material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Customer self repair 10 Servi o de garantia apenas para pe as garantia limitada da HP pode incluir um servi o de garantia apenas para pe as Segundo os termos do servi o de garantia apenas para pe as a HP fornece as pe as de reposi o sem cobrar nenhuma taxa No caso desse servi o a substitui o de pe as CSR obrigat ria Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Customer self repair 11 BRESACERGRIY EZ 2 4517 SEMI 1 4 CSR d 5 ERAS AIEA 2 LHP HEHEH ERRTRIEE AHB UA ET
69. omponentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas e as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s
70. omponents eene eee nennen ener 92 TNT ORTI PON Mee A Teer SUR 94 DVD ROM drive EO E E RN RD RUM 94 A 95 Environmental specifications nnn eene een 95 Server SPECIFICATIONS di 95 Acronyms and abbrevictions cccccceesscceeeessneeeeeeesnseeeeeseneeeeecsenseeeeesseneeeeeesesseeeeessnsseeesensnaeees 97 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair I
71. on of software that optimizes single server setup providing a simple and consistent way to deploy server configuration SmartStart has been tested on many ProLiant server products resulting in proven reliable configurations SmartStart assists the deployment process by performing a wide range of configuration activities including e Preparing the system for installing off the shelf versions of leading operating system software e Installing optimized server drivers management agents and utilities automatically with every assisted installation e Testing server hardware using the Insight Diagnostics Utility HP Insight Diagnostics on page 74 e Installing software drivers directly from the CD With systems that have Internet connection the SmartStart Autorun Menu provides access to a complete list of ProLiant system software Enabling access to the Array Configuration Utility and Erase Utility SmartStart is included in the HP Insight Foundation suite for ProLiant For more information about SmartStart software see the HP Insight Foundation suite for ProLiant or the HP website http www hp com go foundation Diagnostic tools 70 SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you to build an unattended automated installation for high volume server deployments The SmartStart Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit i
72. onents 79 Rear panel LEDs and buttons sse nennen eene nennen nennen ne eterne eren nene enne 80 Power supply LED 81 System board nnn nnn 82 System maintenance 000 83 SPI board components 84 expansion board eene eene enne 85 Processors and memory ness 86 DIMM slot locations scu eri yc EU 87 87 drive LEDs 88 Hard drive LED combinations 88 Battery 5 412 00 000000000000 nnn 89 FB VVC TOC AS NOTTE 91 Fein ICCC 92 Power supply backplane c
73. optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software for free go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration Diagnostic tools 71 e Setting the controller to be the boot controller If you do not use the utility ORCA will default to the standard configuration For more information regarding arr
74. port HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Diagnostic tools 75 Component identification Front panel components Component identification 76 Front panel LEDs and buttons UID button and LED Health LED NIC 1 LED NIC 2 LED NIC 3 LED NIC 4 LED Power on Standby button and LED Blue Activated Blue flashing Server being managed remotely Off Deactivated Green Normal system on Amber flashing Internal system health degraded Red flashing Internal system health critical Off Normal system off Green Linked to network Green flashing Linked with activity on the network Off No network connection Green Linked to network Green flashing Linked with activity on the network Off No network connection Green Linked to network Green flashing Lin
75. ration for Arrays 70 power backplane 67 power supplies 45 power supply blank 45 power supply LEDs 80 powering down 25 preparation procedures 25 processor memory module 85 processors 33 R rack extending server from 26 rack removing server from 27 RBSU ROM Based Setup Utility 71 rear panel buttons 79 rear panel components 78 rear panel LEDs 79 remote support and analysis tools 73 removal and replacement procedures 24 removing server from rack 27 removing the processor memory drawer 28 required tools 24 requirements environmental 94 ROM Based Setup Utility RBSU 71 ROMPaq utility 71 5 safety considerations 24 safety information 24 SAS backplane 67 SAS device numbers 86 scripted installation 70 server specifications 94 server warnings and cautions 24 SmartStart autorun menu 69 SmartStart Scripting Toolkit 70 SmartStart overview 69 solid state drive removing 51 spare partnumbers 16 19 specifications 94 specifications environmental 94 specifications server 94 SPI System Peripheral Interface board 29 81 83 static electricity 24 status lights battery pack 88 support 73 support packs 69 switch system maintenance 81 system battery 83 system board 60 67 system board components 81 82 system board switches 82 system components 19 75 system maintenance switch 81 82 system power LED 76 88 Systems Insight Display 46 75 77 Systems Insight Manager 73 T tape drive bla
76. rts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous directement Il existe deux cat gories de pi ces CSR Customer self repair 5 Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit eff
77. stomer removable part CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider for a replacement system board and TPM board Removal and replacement procedures 69 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification error message interpretation issue resolution and software maintenance on ProLiant servers and server blades This guide includes problem specific flowcharts to help you navigate complex troubleshooting processes To view the guide select a language e English http www hp com support Proliant TSG e French http www hp com support Proliant TSG fr e Italian http www hp com support Proliant TSG it e Spanish http www hp com support Proliant TSG sp e German http www hp com support Proliant TSG e Dutch http www hp com support Proliant TSG nl e Japanese http www hp com support Proliant TSG SmartStart software SmartStart is a collecti
78. the server on page 26 Extend the server from the rack on page 27 Remove the access panel on page 28 If the existing cache is connected to a battery observe the BBWC Status LED Battery pack LEDs on page 89 o If the LED is flashing every 2 seconds data is still trapped in the cache Restore system power and then repeat the previous steps o If the LED is not illuminated disconnect the battery cable from the cache Disconnect the cable Remove the battery pack The SPI board is removed for clarity To replace the component reverse the removal procedure Recovering data from the battery backed write cache If the server fails use the following procedure to recover data temporarily stored in the BBWC _ CAUTION Before starting this procedure read the information about protecting against electrostatic discharge Preventing electrostatic discharge on page 25 Removal and replacement procedures 56 Perform one of the following o Setup a recovery server station using an identical server model Do not install any internal drives or BBWC this server HP recommends this option o Find a server that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration Power down the failed server Power down the server on page 26 If any data is stored in the cache module a green LED on the module flash
79. the server unless all expansion slots have either an expansion slot cover or an expansion board installed To remove the component 1 Power down the server on page 26 2 Extend the server from the rack on page 27 3 Remove the access panel on page 28 Removal and replacement procedures 53 4 Open the expansion slot latch 6 Remove the retaining screw if installed 7 Remove the expansion board To replace the component reverse the removal procedure Battery backed write cache procedures Two types of procedures are provided for the BBWC option e Removal and replacement of failed components o Removing the cache module Removing the BBWC cache module on page 55 o Removing the battery pack Removing the BBWC battery pack on page 56 Removal and replacement procedures 54 Recovery of cached data from a failed server Recovering data from the battery backed write cache on page 56 AN CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Removing the BBWC cache module CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached CAUTI
80. tility 73 DIMM slot locations 86 DIMMs 42 DVD drive 93 DVD ROM drive 50 93 DVD ROM drive removing 50 electrostatic discharge 24 environmental requirements 94 environmental specifications 94 expansion boards 52 expansion slot covers 52 expansion slots 81 extending server from rack 26 external health LED 76 F fan louver 48 fans 47 91 features 75 flash backed write cache capacitor pack 58 flash backed write cache module 56 flash backed write cache procedures 56 front panel buttons 76 front panel components 75 77 front panel LEDs 76 H hard drive backplane 67 hard drive bays 75 86 hard drive LEDs 87 hard drives 30 health driver 72 heatsink 3 HP Insight Diagnostics 73 HP Insight Remote Support software 70 HP ProLiant Essentials Foundation Pack 73 expansion boards removing 48 illustrated parts catalog 16 iLO Integrated Lights Out 72 IML Integrated Management Log 71 Insight Diagnostics 73 Index 99 Integrated Lights Out iLO 72 Integrated Management Log IML 71 internal health LED 76 L LED external health 76 LED internal health 76 LED power button 76 LED system power 76 LEDs 75 80 LEDs battery pack 88 LEDs hard drive 87 LEDs 76 LEDs power supply 80 LEDs unit identification UID 76 M memory cartridge 39 N NIC link LED 76 non hot plug expansion boards removing 52 O Option ROM Configuration for Arrays ORCA 70 ORCA Option ROM Configu
81. upport agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com qgo insightremotesupport To download the software for free go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right USB sup
82. urfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Removal and replacement procedures 28 To remove the component 1 Do one of the following o Open or remove the tower bezel as needed o Extend the server from the rack on page 27 2 Open the locking latch slide the access panel to the rear of the chassis and remove the access panel If the locking latch is locked use a T 15 Torx screwdriver to unlock the latch Remove the processor memory drawer 1 Power down the server on page 26 2 Release the latches on the release lever 3 Lower the handle and then extend the processor memory drawer from the server until the release latches catch WARNING The processor memory drawer weighs more than 11 3 kg 25 0 16 Use extra 9 9 caution when removing and replacing the processor memory drawer Removal and replacement procedures 29 4 Firmly holding the processor memory drawer press the release buttons and then remove the drawer from the server Remove the SPI board To remove the component 1 Power down the server on page 26 2 Extend the server from the rack on page 27 3 Remove the access panel on page 28 4 Disconnect all cabl
83. ustomer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Illustrated parts catalog 17 Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n disefiados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos c
84. ustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Illustrated parts catalog 22 Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de s
85. ww hp com support dl360g6 Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 granularity You can view recorded events in the IML in several ways including the following e From within HP SIM HP Systems Insight Manager on page 74 e From within Survey Utility Diagnostic tools 72 e From within operating system specific IML viewers o For NetWare IML Viewer o For Windows IML Viewer o Forlinux IML Viewer Application e From within the iLO 3 user interface e From within HP Insight Diagnostics on page 74 For more information see the Management CD in the HP Insight Foundation suite for ProLiant Insight Lights Out 3 technology The iLO 3 subsystem is a standard component of selected Proliant servers that provides server health and remote server manageobility The iLO 3 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 3 independent of the host server and its operating system In addition to remote management features iLO 3 is also responsible for managing the health of the ProLiant server The intelligence of iLO 3 manages the Sea of Sensors thermal control directs the Dynamic Power Capping technology and monitors the health of server components The iLO 3 subsystem provides secure remote access from any authorized network client The enhancements to iLO 3

Download Pdf Manuals

Related Search

Related Contents

Manual de instrucciones  GUÍADEL USUARIO USER GUIDE  Samsung CX732NW User Manual      OWNER`S MANUAL  Samsung Auricular mono  Hydrocrystal Rétenteur d`eau pour terraux & sols  WELDING SYSTEM USER'S MANUAL, CWS-D100-1B, CWS    

Copyright © All rights reserved. Failed to retrieve file