Hayward Power-Flo Matrix™ Pump Series
Contents
1. Disconnect all electrical power service to pump before beginning shaft seal replacement C Only qualified personnel should attempt rotary seal replacement Contact your local authorized Hayward Dealer or service center if you have any questions D The National Electrical Code requires either a three 3 foot maximum twist lock cord set with a GFCI protected receptacle or hard wire conduit connection for swimming pool pump installation Do not use extension cords SAVE THESE INSTRUCTIONS Exercise extreme care in handling both the rotating and the stationary sections of the two part replacement seal Foreign matter or improper handling will easily scratch the graphite and ceramic sealing surfaces 1 Shut off water flow to pump by closing appropriate valves or by plugging both the skimmer outlet port and return port to pool Disconnect piping or hoses from the motor pump assembly 2 Remove the strainer by disengaging and removing the strainer cover Remove the basket Lift up on strainer C clip and remove Finally slide strainer housing forward and remove 3 Unscrew eight 8 screws and remove pump cover exposing the impeller 4 Remove the canopy or the shaft cover plate from the end of motor opposite the impeller Power Flo Matrix Pump Series Shaft Seal Change Instructions cont 5 Hold the motor shaft securely by either inserting a screwdriver in slot at end of shaft or by using an open end wrench to engage the flat surface2. ISSP1591 Rev D HAYWARD OWNER S MANUAL INSTALLATION OPERATION amp PARTS Power Flo Matrix Pump Series The Hayward Power Flo Matrix Pump Series is specifically engineered for the demanding requirements of today s above ground swimming pools The advanced design reduces maintenance requirements while providing superior performance To prevent potential injury and to avoid unnecessary service calls read this manual carefully and completely AY CAUTION We highly recommend a qualified professional install and service this product AN WARNING This manual contains important safety information that must be furnished to the end user of this product FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY UL Only units equipped with 3 twist lock cords are UL listed SAVE THIS INSTRUCTION MANUAL Corporate Headquarters 620 Division Street Elizabeth NJ 07207 Canada 2880 Plymouth Drive Oakville Ontario L6H 5R4 HAYWARD POOL PRODUCTS INC U S A 1 Hayward Industrial Drive 2935 Sidco Drive 2875 Pomona Blvd Clemmons NC 27012 Nashville TN 37204 Pomona CA 91768 Europe P I Plaine de l ain All e des ch nes 01150 St Vulbas France Power Flo Matrix Pump Series PRODUCT REGISTRATION Retain For Your Records DATE OF INSTALLATION INITIAL PRESSURE GAUGE READING CLEAN FILTER PUMP MODEL HORSEPOWER FILTER MODEL SERIAL NUMBER IMPORTANT SAFETY INSTRUC
3. Noryl impeller with wide openings to prevent clogging by leaves and large debris Durable corrosion proof housing for years of dependable service and all weather performance Heat resistant double sized seal for long lasting efficiency Energy efficient protected rear mounted switch Integral drain plug for easy winterization of pump Installation Instructions Pump Location PREFERRED FILTER LOCATION BELOW WATER LINE For best pump performance locate the system below the pool water line PUMP WITH STRAINER Wy Wa DRAIN VALVE W gt OPTIONAL POOL SUCTION j 7 POOL RETURN FILTERED OPTIONAL BALL VALVE gt OPTIONAL OUTLET VALVE Not furnished with fiter NOTE ANSI NSPI 4 Article V standard for above ground and on ground pools advises that components such as the filtration system pumps and heater be positioned so as to prevent their being used as a means of access to the pool by young children Power Flo Matrix Pump Series Installation Instructions cont Pump Location cont Install pump on a firm level base or pad to meet all local and national codes The field supplied base or pad must be level and vibration free Though the pump is designed for outdoor use it 1s strongly advised to protect the electrical components from the weather Select a well drained area one that will not flood when it rains Pump motors require free circulation of air for cooling D
4. Pool Products Inc To original purchasers of this pump Hayward Pool Products Inc warrants its pump housing strainer to be free from defects in materials and workmanship for a period of ONE 1 year from the date of purchase Pump housing strainers which become defective during the warranty period except as a result of freezing negligence improper installation use or care or as the result of a use in association with an automatic valving system shall be repaired at our option without charge All other conditions and terms of the standard warranty apply Hayward shall not be responsible for cartage removal and or reinstallation labor or any other such costs incurred in obtaining warranty replacements The Hayward Pool Products warranty does not apply to components manufactured by others For such products the warranty established by the respective manufacturer will apply Some states do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Hayward Pool Products Inc 620 Division Street Supersedes all previous publications Elizabeth NJ 07207 A Retain this Warranty Certificate upper portion in a safe and convenient location for your records V DETACH HERE Fill out bottom
5. TIONS When installing and using this electrical equipment basic safety precautions should always be followed including the following Failure to follow instructions may result in injury READ AND FOLLOW ALL INSTRUCTIONS IN THIS OWNER S MANUAL AND ON EQUIPMENT KEEP SAFETY LABELS IN GOOD CONDITION AND REPLACE IF MISSING OR DAMAGED N WARNING To reduce risk of injury do not permit children to use or climb on this product The ANSI NSPI 4 Standard above ground and on ground pools advises that components such as the filtration system pumps and heaters be positioned to prevent their being used as a means of access to the pool by young children Closely supervise children at all times A CAUTION The Power Flo Matrix Pump Series is intended for use on permanently installed above ground swimming pools and may also be used with hot tubs and spas if so marked Do NOT use with storable pools A permanently installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity Though this product is designed for outdoor use it is strongly advised to protect the electrical components from the weather Select a well drained area one that will not flood when it rains It requires free circulation of air for cooling Do not install in a damp or non vent
6. ge plastic system components other anti freezes are highly toxic and may damage plastic components in the system Power Flo Matrix Pump Series Storage Winterization cont Drain all water from pump and piping when expecting freezing temperatures or when storing pump for a long time see instructions below Gravity drain system as far as possible Keep motor dry and covered during storage To avoid condensation corrosion problems do NOT cover or wrap pump with plastic film or bags Storing Pump For Winterization AN WARNING To avoid dangerous or fatal electrical shock hazard turn OFF power to motor before draining pump A WARNING A Drain water level below all inlets to the pool Remove drain plug from bottom of strainer body Disconnect pump from base Once the pump is removed of water re install the strainer lid and strainer plug Store pump in a dry enclosure A Start Up For Winterized Equipment Securely mount pump to base Install all intake and output fittings and piping Refill pool to proper water level Prime pump according to instructions a Shaft Seal Change Instructions IMPORTANT SAFETY INSTRUCTIONS PLEASE READ AND FOLLOW ALL INSTRUCTIONS When servicing electrical equipment basic safety precautions should always be observed including the following Failure to follow instructions may result in injury A AN WARNING To reduce risk of injury do not permit children to use this product B
7. he motor will automatically shut off if power supply drops before heat damage can build up causing windings to burn out The thermal overload protector will allow the motor to automatically restart once the motor has cooled provided the power source is again up to proper levels It will continue to cut On Off until the problem is corrected Be sure to correct cause of overheating Motor Hums But Does NOT Start Check For 1 Centrifugal switch stuck in OPEN position 2 Binding of motor shaft Power Flo Matrix Pump Series Troubleshooting cont Pump Won t Prime l Make sure pump strainer housing is filled with water and the cover O ring is clean also be sure it is properly seated in the cover O ring groove Make sure strainer cover is locked firmly in position and lubricated with Jack s 327 Make sure all suction and discharge valves are fully open and not blocked that pool water level is at proper level and that skimmer weir is not hung up or binded on skimmer wall Block off to determine if pump will develop a vacuum You should have 5 6 of vacuum at the strainer cover Only your pool dealer can confirm this with a vacuum gauge You may be able to check by removing the skimmer basket and holding your hand over the bottom port with skimmer full and pump running If no suction is felt check for line blockage a Ifpump develops a vacuum check for blocked suction line or dirty strainer basket an air leak in
8. ibration due to improper mounting etc Put a rubber pad under metal mounting feet 4 Foreign matter in pump housing Loose stones debris hitting impeller could be cause remove any of the above 5 Motor bearings noisy from normal wear rust overheating or concentration of chemicals causing seal damage which will allow chlorinated water to seep into bearings wiping out the grease causing bearing to whine All seal leaks should be replaced at once 6 Equipment base vibrating Maintenance Clean strainer basket regularly Do NOT strike basket to clean Inspect strainer cover gasket regularly and replace as necessary Hayward pumps have self lubricating motor bearings and shaft seals No lubrication 1s necessary Keep motor clean Insure air vents are free from obstruction Occasionally shaft seals must be replaced due to wear or damage See Shaft Seal Change Instructions in this manual Power Flo Matrix Pump Series Replacement Parts Parts Diagram Parts Listing Ref No CONN MN BW N 15e 16 optional Part No SPX5500D SPX5500H SPX5500F SPX5500G SPX5500C SPX1700FG SPX5500K SPX0714Z48 SPX5500B SPX0710XZ5 SPX1500KA SPXS5500A SPXS5500E SPXISIOZIE SPXIS510Z1XE SPXISISZIE SPX1I520Z1ESC SPX1524Z1ESC SPISOOUNPAK2 1AL URON CONNECTOR Description Ctn Strainer Cover with Lock Ring amp O Ring Strainer Cover O Ring Strainer Basket Strainer Retainer C Clip Strainer Housing Drain Pl
9. ilated location Bond motor to pool structure Use a solid copper conductor size or larger Run wire from external bonding lug to reinforcing rod or mesh Connect a No 8 AWG 8 4 mm solid copper bonding wire to the pressure wire connector provided on the motor housing and to all metal parts of swimming pool spa or hot tub and to all electrical equipment metal piping or conduit within 5 ft 1 5 m of inside walls of swimming pool spa or hot tub In Canada use No 6 AWG bonding wire Power Flo Matrix Pump Series NOTE The National Electrical Code NEC permits use of a cord with a maximum 3 ft 1 m length If your pump is equipped with a cord complying with the NEC the following three 3 items apply N WARNING Risk of Electric Shock Connect only to a grounding type receptacle protected by a Ground Fault Circuit Interrupter GFCI Contact a qualified electrician if you cannot verify that the receptacle is protected by a GFCI N WARNING To reduce the risk of electric shock replace damaged cord immediately Do NOT bury cord Locate cord to minimize abuse from lawn mowers hedge trimmers and other equipment A WARNING To reduce the risk of electric shock do NOT use an extension cord to connect unit to electric supply Provide a properly located outlet Qualified personnel MUST do all electrical wiring AA WARNING A CAUTION All suction and discharge valves MUST be OPEN when starting the filter system Failu
10. lified pool professional MUST conduct all pressure tests This product 1s intended for above ground on ground swimming pool applications only Do NOT connect to a high pressure system such as a municipal water main To prevent explosion caused by entrapped air in the filtration system use provided air relief valve to bleed air from the system Confirm that ALL filtration system component clamps bolts and covers have been tightened to the manufacturer s recommendations N WARNING Never operate or test the filtration system at more than 30 PSI SAVE THESE INSTRUCTIONS Power Flo Matrix Pump Series Product Specifications Dimensions General Information Introduction This manual contains information for the proper installation and operation of the Hayward Power Flo Matrix pump The instructions in this manual MUST be followed precisely Product Features The Above ground industry s largest above ground strainer basket for large debris collection with minimal maintenance Horizontal Vertical Discharge Feature Simply converts from horizontal to vertical discharge orientation with the press of a button Quick connect intake and discharge pipe connection C clip connector allows for easy disengagement of strainer housing in a matter of seconds for hassle free maintenance Heavy duty high performance motor with integrated automatic thermal overload protector for years of operation High quality
11. ll strainer housing with water to suction pipe level NEVER operate the pump without water Water acts as a coolant and lubricant for the mechanical shaft seal WARNING NEVER run pump dry Running pump dry may damage seals causing leakage and flooding Fill strainer housing with water before starting motor CAUTION Do NOT add chemicals to pool spa system directly in front of pump suction Adding undiluted chemicals may damage pump and voids warranty CAUTION Before removing strainer cover 1 STOP PUMP before proceeding 2 CLOSE VALVES in suction and outlet pipes 3 RELEASE ALL PRESSURE from pump and piping system Power Flo Matrix Pump Series New Installation Start Up amp Operation cont Prior to Start Up cont AY WARNING If pump is being pressure tested be sure pressure has been released before removing strainer cover AY WARNING Do NOT block pump suction To do so with body may cause fatal injury Small children using pool MUST always have close adult supervision Selecting Pump s Discharge Position 4 Steps Your Hayward Power Flo Matrix pump can be easily positioned for horizontal or vertical water discharge Step 1 Remove ALL plumbing attached to pump Remove pump from base if applicable Step 2 Remove strainer housing Disengage and lift off strainer cover Remove strainer basket Lift up on strainer C clip and remove See Fig 1 Slide strainer housing forward and re
12. move Step 3 Press positioning button located on pump housing and rotate discharge port to desired position NOTE Discharge port will only rotate 1 4 turn Figure 1 Step 4 Assemble the pump by following the above directions in the reverse manner Priming Pump Open all valves before starting system Release all air from filter and piping system See filter owner s manual When water source is higher than the pump pump will prime itself when suction and outlet valves are opened Clean and lubricate strainer cover O ring with Jack s 327 each time it is removed Clean and inspect O ring re install on strainer cover Replace strainer cover on strainer housing turn clockwise to tighten cover NOTE Tighten strainer cover by hand only no wrenches 1 4 turn If pump does NOT prime within ten minutes stop motor and determine cause Be sure all suction and discharge valves are open when pump is running See Troubleshooting Guide Storage Winterization AN WARNING Explosion Hazard Purging the system with compressed air can cause components to explode with risk of severe injury or death to anyone nearby Use only a low pressure below 5 PSD high volume blower when air purging the pump filter or piping CAUTION Allowing the pump to freeze will void the warranty AN CAUTION Do NOT use anti freeze solutions except propylene glycol in your pool spa system Propylene glycol is non toxic and will not dama
13. o not install pump in a damp or non ventilated location Pump Mounting Fasten pump to base or pad with screws or bolts to further reduce vibration and stress on pipe or hose joints NOTE Allow adequate access for servicing pump and piping Plumbing To facilitate servicing of pump and to allow for indoor storage during the winter months installing union connections at the suction and outlet ports is recommended Use Teflon tape to seal threaded connections on molded plastic components All plastic fittings must be new or thoroughly cleaned before use NOTE Do NOT use Plumber s Pipe Dope as it may cause cracking of the plastic components When applying Teflon tape to plastic threads wrap the entire threaded portion of the male fitting with one to two layers of tape Wind the tape clockwise as you face the open end of the fitting beginning at the end of the fitting The pump suction and outlet ports have molded in thread stops Do NOT attempt to force hose connector fitting past this stop It is only necessary to tighten fittings enough to prevent leakage Tighten fitting by hand and then use a tool to engage fitting an additional 1 2 turns Use care when using Teflon tape as friction is reduced considerably do NOT over tighten fitting or you may cause damage If leaks occur remove connector clean off old Teflon tape re wrap with one to two additional layers of Teflon tape and re install connector Electrical AY WARNING Ground m
14. otor before connecting to electrical power supply A WARNING C gt Failure to ground pump motor can cause serious or fatal electrical shock hazard d WARNING Do NOT ground to a gas supply line WARNING To avoid dangerous or fatal electrical shock turn OFF power to motor before working on electrical connections AY WARNING Ground Fault Circuit Interrupter GFCI tripping indicates electrical problem If GFCI trips and won t reset consult electrician to inspect and repair electrical system WARNING Fire Hazard Match supply voltage to motor nameplate voltage Insure that the electrical supply available agrees with the motor s voltage phase and cycle and that the wire size is adequate for the H P KW rating and distance from the power source NOTE All electrical wiring MUST be performed by a qualified professional and MUST conform to local codes and regulations Power Flo Matrix Pump Series Installation Instructions cont Electrical cont Voltage Voltage at motor MUST NOT be more than 10 above or below motor name plate rated voltage or motor may overheat causing overload tripping and reduced component life If voltage is less than 90 or more than 110 of rated voltage when motor is running at full load consult power company Grounding Bonding Install ground bond and wire motor according to local or national electrical code requirements Permanently ground motor Use green ground terminal p
15. portion completely and mail within 10 days of purchase installation HAYWARD Mail to Hayward Pool Products Inc 620 Division Street Elizabeth NJ 07207 Attn Warranty Dept Warranty Registration Card Name Years pool has been in service LJ lessthan l O 1 3 03 5 O 5 10 Address Purchased from Company name City State Zip Address E mail Address City State Zip Product Purchased Product Serial No Please send me more information on these other O New Installation O Replacement products from Hayward Type of Pool O Pump O Filter O Automatic Pool Cleaner O In ground LJ Vinyl O Fiberglass LJ Gunite LJ Above ground O Light C Chlorinator O Skimmer Size of Pool O Heater
16. re to do so could result in severe personal injury and or property damage All drains and suction covers MUST have properly installed covers securely attached with the screws supplied with the covers If screws are lost order replacement parts from your supplier A DANGER Suction Entrapment Hazard Never use the pool or spa if a drain cover is damaged cracked missing or not securely attached Suction in drains and suction outlets can cause drowning disembowelment hair or body entrapment severe injury and death Disembowelment entrapment or drowning is possible when body parts or hair come in contact with damaged broken cracked missing or unsecured drain covers and suction outlets Suction from pumps with only one drain or suction outlet can cause disembowelment entrapment or drowning Pumps for pools and spas require two 2 functioning suction outlets at least three 3 feet apart on two 2 walls or on the floor and one 1 wall of the pool or spa Installation of pump and suction outlets must be in compliance with all applicable local building codes Replace damaged broken cracked missing or unsecured drain covers and suction outlets immediately A WARNING Hazardous Pressure Pumps filters and other equipment components of a swimming pool filtration system operate under pressure Incorrectly installed and or improperly tested filtration equipment and or components may fail resulting in injury and or property damage A qua
17. rns freely before proceeding 13 Screw the impeller clockwise with the rotating portion of seal in place onto the motor shaft Hand tighten the impeller in place 14 Clean replace if necessary the O ring and replace on pump cover Assemble the pump cover to the pump housing shroud with the eight 8 screws removed in step 3 Tighten screws alternately and evenly 15 Re assemble strainer by sliding strainer housing onto pump cover Install strainer C clip by pushing clip down onto grooved pump cover coupling Insert basket and fasten strainer cover 16 Reconnect pump to the piping or hoses provided Open all valves and make sure that the pump strainer housing is full of water before restarting the pump Troubleshooting Motor Will NOT Start Check For 1 Improper or loose wiring connections open switches or relays tripped circuit breakers GFCI s or blown fuses 2 Manually check rotation of motor shaft for free movement and lack of obstruction See steps 4 amp 5 of Shaft Seal Change Instructions in this manual 3 Ifyou have a timer be certain it is working properly Bypass it if necessary Motor Shuts OFF Check For 1 Undersized wiring loose connections etc 2 Low voltage at motor or power drop frequently caused by undersized wiring or extension cord use 3 Mechanical binding and electrical overload NOTE Your Hayward pump motor is equipped with an automatic thermal overload protector T
18. rovided under motor canopy or access place use size and type wire required by code Connect motor ground terminal to electrical service ground Bond motor to pool structure Use a solid copper conductor size or larger Run wire from external bonding lug to reinforcing rod or mesh Connect a No 8 AWG 8 4 mm solid copper bonding wire to the pressure wire connector provided on the motor housing and to all metal parts of swimming pool spa or hot tub and to all electrical equipment metal piping or conduit within 5 ft 1 5 m of inside walls of swimming pool spa or hot tub Wiring If other lights or appliances are also on the same circuit be sure to add their amp loads before figuring wire and circuit breaker sizes NOTE If unsure how to do this or if this is confusing consult a licensed electrician Use the load circuit breaker as the Master On Off switch Install a Ground Fault Circuit Interrupter GFCI in circuit it will sense a short circuit to ground and disconnect power before it becomes dangerous to pool users For size of GFCI required and test procedures for GFCI see manufacturer s instructions In case of a power outage check GFCI for tripping which will prevent normal pump operation Reset if necessary NOTE If you do not use conduit when wiring motor be sure to seal wire opening on end of motor to prevent dirt bugs etc from entering New Installation Start Up amp Operation Prior to Start Up Fi
19. s provided near end of motor shaft Rotate the impeller ina a counterclockwise direction and remove it from the motor shaft 6 Note how the steel spring section of the old seal is positioned on impeller hub and remove it by pulling from the impeller 7 Loosen four 4 motor through bolts from the back of motor and remove pump housing shroud from the front of the motor 8 Remove the ceramic stationary portion of the old seal by pressing the white ceramic seat out of the pump housing recess If assembly is tight tap lightly from the motor side 9 Clean and lubricate the impeller stem and the pump housing recess with a dilute solution of non granulated liquid type soap Do not use petroleum or silicone lubricants as these can contribute to seal leakage 10 Press the new rotating portion of the seal assembly onto the impeller stem with the polished black graphite surface facing away from the impeller 11 Carefully press the stationary ceramic portion of the seal into the recess of the pump housing shroud with the polished flat surface facing out 12 Carefully insert the motor shaft through the pump housing shroud and align with white ceramic stationary seal assembly in place and secure the motor to pump housing shroud with four 4 motor through bolts removed in step 7 Be sure motor base and pump discharge port are positioned properly Alternately tighten the motor through bolts until the pump housing is secure Make certain motor shaft tu
20. the suction piping may be the cause b If pump does not develop a vacuum and pump has sufficient priming water i Re check strainer housing cover and all threaded connections for suction leaks Check if all hose clamps are tight 1i Check voltage to ensure that the motor is rotating at full RPM s ili Open housing cover and check for clogging or obstruction in suction Check impeller for debris iv Remove and replace shaft seal only if it is leaking Low Flow Generally Check For l 2 3 4 Clogged or restricted strainer or suction line undersized pool piping Plugged or restricted discharge line of filter valve partially closed high gauge reading How to correct Sand filters backwash as per manufacturer s instructions D E filters backwash as per manufacturer s instructions Cartridge filters clean or replace cartridge Air leak in suction bubbles issuing from return fittings Re tighten using Teflon tape Plugged or restricted impeller or impeller sheared off Replace including new seal assembly Noisy Pump Check For 1 Aur leak in suction piping causing rumbling in pump Cavitation due to restricted or undersized suction line or leak at any joint low water level in pool and unrestricted discharge return lines Correct suction condition or throttle return lines if practical Holding hand over return fitting will sometimes prove this point or putting in a smaller eyeball fitting 3 V
21. ug w Gasket Strainer O Ring Screw 14 x 1 4 Type B Pan Head Pump Cover Housing O Ring Impeller Refer to Part No on Original Equipment Shaft Seal Assembly Pump Housing Shroud Assembly 34 HP Motor with Switch Flex 48 1 HP Motor with Switch Flex 48 1 HP Motor with Switch Flex 48 2 HP Motor with Switch Flex 48 2 HP Motor with Switch Flex 48 Union Connector Assembly N i i e e CO i i Ma Mae te Power Flo Matrix Pump Series HAYWARD LIMITED WARRANTY This pump was inspected before shipment from our plant To original purchasers of this pump Hayward Pool Products Inc 620 Division Street Elizabeth New Jersey warrants its products free from defects in materials and workmanship for a period of ONE 1 year from the date of purchase Parts which fail or become defective during the warranty period except as a result of freezing negligence improper installation use or care shall be repaired or replaced at our option without charge within 90 days of the receipt of defective product barring unforeseen delays To obtain warranty replacements or repair defective components or parts should be returned transportation paid to the place of purchase or to the nearest authorized Hayward service center For further Hayward dealer or service center information contact Hayward customer service department No returns may be made directly to the factory without the express written authorization of Hayward
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