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NetGuardian 420

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1. Define the Alarm and Clear messages for up to eight different point groups 25 26 4 3 8 Configuring Base Discrete Alarms All of the NetGuardian s 20 discrete alarms are configured from the Edit menu gt Base Alarms screen Descriptions of the alarm point polarity normal or reversed whether to use an SNMP Trap or not and the primary and secondary pager used to report the alarm and group assignments are configured in this screen Use the following steps to configure base discrete alarm settings 1 From the Edit menu select the Base Alarms link 2 Enter a description for each discrete input alarm being used in the Description field 3 Under the Polarity column you can choose to reverse the polarity or leave it normal If you select Normal a contact closure is an alarm If the Reverse option is selected the alarm is clear when closed 4 Select the Trap check box to send an SNMP trap for that alarm point in the event of an alarm condition Leave the box blank if you do not wish the NetGuardian to send an SNMP trap 5 Set the primary and secondary pagers with a pager ID from your Notification list See Section Configure Notification Methods for more information The NetGuardian will notify both the primary and the secondary notification device when point status changes both alarm and clear 6 Under the Group column enter the appropriate point group ID For more
2. J 7 1 i 60 0000 0 0000 22 0000 22 0000 i w O None Reference I and reference 2 correspond to the minimum and maximum output values of your analog device 4 3 12 1 Integrated Temperature and Battery Sensor Optional The optional integrated temperature and battery sensor allows the user to monitor surrounding temperature as well as the unit s current draw This is only available if the NetGuardian was purchased with this option If you are using the temperature or battery sensor you must dedicate an analog port to each one see user manual for connection information CAUTION Ambient room temperature will be cooler than the NetGuardian integrated temperature Temperature Sensor 1 2 3 In the Description field enter a description in the analog channel you are using for the integrated temperature sensor 7 internal and 8 external Under the Unit column click on the abbreviated units link e g VDC RH F etc to convert the reference units and the native units for that analog channel see Figure 2 24 In Reference 1 enter iF integrated Fahrenheit or external Fahrenheit in the box next to VDC the space may already contain the abbreviation VDC see Figure 2 24 This enables the NetGuardian s pre configured temperature settings Repeat this step for Reference 2 Set your desired thresholds 32 Battery Sensor 1 In the Description field enter a description in
3. u lt es DC lt zl zlzlzlslolz zlzlzlzlsilalz zl zlzleisio AEA EE A EA EA E EIEII EIE 3 3 2 5 3 rofl a a O Z 2 clsial rol eo es on oye al oye Ea oye a Analog Value 16 4802 Analog Value 47 9326 INPUT VOLTAGE A Analog Value 76 5956 INT TEMPERATURE NetGuardians20 Note With the D Wire top board build option D Wire Sensors 1 8 and 9 16 links will appear under the Analogs link These pages add the ROMID columns to the original analog tables If a sensor is not detected its ROMID font will appear red 50 4 4 5 System Alarms The System Alarms link will show you the state of your NetGuardian s internal alarms i System Alarms Point Description State 17 Timed Tick Clear 18 Exp Module Callout Clear 19 Network Time Server Clear 20 Accumulation Event Clear 21 Duplicate IP Address Clear If you added alarms to point groups the state field will display the appropriate set or clear messages However in the state field green font will always indicate a cleared alarm red will always indicate a set alarm 4 4 6 Accum Timer Clicking on Accum Timer will take you to the Accumulation Timer From here you can see how many times an alarm configured from the Accum Timer field in Edit Mode has occurred in a set period of time Accum Timer Display Reference 0 Point Reference 0 Point
4. NO DATA The Port Transmit screen displays activity for the selected port AY Hot Tip Use the NetGuardian s CHAN feature to analyze bi directional communication between two device in real time see section Data Port Types 53 4 4 10 CellGuard Battery Alarms The Monitor gt CellGuard screen will show you the state of your NetGuardian s battery alarms If you have more than one battery string then you can click String 1 6 to view their status The String Global Measurements table monitors the entire string batteries The String Battery Measurements section monitors each individual battery stint String 2 Strings String4 String String String 1 Global Measurements Status Voltage V Current A Temperature A F Temperature B F Average Battery Life OK 50 2600 46 0000 81 3200 83 3200 0 9850 String 1 Battery Measurements Batt Status Voltage Temperature Strap Resistance Conductance Battery Life 4 o 136270 78 8000 500 500 1036 0000 98 500 2 o 135810 75 2000 500 000 1008 0000 98 500 3 oK 135490 80 6000 600 000 1015 0000 98 500 4 o 135070 80 6000 600 600 1115 0000 98 500 No thresholds are crossed and device is functioning properly Device Failed Hardware error with the device Disabled Device is disabled ALARM A voltage temperature current resistance conductance or battery life threshold has been crossed ERROR A s
5. Global Trap Managers v3 ID IPA Port Format Retry Seconds User 1 fiz6 010 220 192 162 va Trap fi 1 fi 255 255 255 255 va Trap fi 1 o SNMP Menu Read and Write This field defines how the NetGuardian unit may be accessed via SNMP This can be Access set to the following e All Allows you to read or write using any version of SNMP v1 v2c v3 Disabled Restricts all access to unit via SNMP vl Only Allows SNMPv1 access only v2c Only Allows SNMP v2c access only v3 Only Allows SNMPV3 access only Specifies the v3 Engine ID for your NetGuardian device DPS recommends using the default ID for the unit which is automatically generated by the unit The default ID is generated according to RFC3411 and is based on the unit s unique MAC address and DPS Telecom s SNMP enterprise number Note To have the unit generate a unique Engine ID clear the v3 Engine ID field and press the Submit key SNMP Communities Gets Community name for SNMP requests Sets Community name for SNMP SET requests Trap v3 Community name for SNMP TRAP requests In SNMP v3 defines the context name Context Name field of a v3 Trap Note Make sure that your community strings match those used by the SNMP manager In vl and v2c community strings are security passwords if the strings do not match the SNMP manager will not accept Traps from the NetGuardian Community Po strings are case sensitive v3 Use
6. Joro DPS Telecom Your Partners in Network Alarm Monitoring NetGuardian 420 DPS Telecom NetGuardian 420 Refresh Logout Upgrade Monitor Alarm Summary Type Active Alarms Base Alarms 0 Ping Targets 0 Base Analogs 2 System Alarms 1 summary by Group Name Active Alarms Monitor Port Transmit Group 1 Group 2 Group 4 NetGuardian420 v1 0A 0162 Group 5 o fi et Group 6 Group 7 Group 8 3 0 0 0 0 0 0 Visit our website at www dpstelecom com for the latest PDF manual and FAQs January 26 2015 D UM NG420 Firmware Version 1 1A This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom All software and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copyright laws 2015 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents Vis
7. is a 4 The same link structure applies to the Ping Alarms System Alarms and Analog Alarms fields See Table 2 D for specific URL extension link information Alarm Page Base URL web page link Base1 html Base20 html Ping Alarms Ping1 html Ping32 html System Alarms System1 html System64 html Analog Alarms Analog1 html Analog8 htm Table 2 D Specific link extensions Using the amp pntID code in the base URL enables you to link to any file type viewable in your Web browser 4 3 5 Configuring Ports You ll configure your unit s modem and terminal server ports from the Edit menu gt Ports screen 4 3 5 1 Modem Settings To configure your NetGuardian for PPP or Dial up access you may need to enter information in the Modem fields on the Ports screen To configure the modem port settings 1 In the Ring Count field enter the number of rings before answering Default 1 2 The Dial Init and the Answer Init fields can be used if any other modem initialization settings need to be set For example the modem can be set to ignore the dial tone by entering a character code in either the Answer Init into the NetGuardian or the Dial Init out from the NetGuardian 3 Click Submit Data to save your modem port settings Baud 9600 ha WFmt 8 N 1 D Ring Count 1 Answer Init Dial Init Change the modem settings from the Edit menu gt Ports screen 16 Comm Modem commands may vary See your modem user manual for c
8. You must also enter the IP address of an SMTP server in the IPA field and configure the alarm point to use the pager you setup as email 59 6 Technical Support DPS Telecom products are backed by our courteous friendly Technical Support representatives who will give you the best in fast and accurate customer service To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom website You will find answers to many common questions on the DPS Telecom website at http www dpstelecom con support Look here first for a fast solution to your problem 2 Prepare relevant information Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions If you do not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number ready 3 Have access to troubled equipment Please be at or near your equipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time The DPS Telecom Technical Support phone number is 559 454 1600 Emergency Assistance Emergency assistance is available 2
9. you can use the NG480 configured as a DX as an expansion unit The NG480 will give you an additional 80 alarms and 4 relays You also have the option of adding the NetGuardian E16 DX giving you 16 more alarm points and 16 more controls Note You can have either 1 NG480 or 1 to 3 NGDdx units You cannot have both at the same time Baud o K WFmt 8N 1 CE Ring Count 1 Answer Init Dial Init CRILF Mode RTS Times ID Description Baud WFmt In Out Head Tail Type Pool 1 11520 gma ignore ignore o 0 N 2 115200 8NA ignore Ignore 0 o F N 3 11520 8NI ignore ignore 9 o of N 4 115200 BNI ignore Ignore a o oF N NGDdx O NONE GLD or BSU 0 Misablea Configure the data port parameters from the Ports screen 4 3 5 2 1 Data Port Types Each of the NetGuardian s 8 data ports can be configured with different functions TCP Makes reach through available at TCP ports Telnet RTCP Raw TCP negates Telnet negotiation The RTCP Raw TCP Data Port negates Telnet negotiation and will allow all characters including FF to pass straight through from IP to serial or serial to IP HTCP High speed TCP port only 1 HTCP port is available An HTCP or High speed TCP data port which operates in Telnet Raw mode is essentially the same as a RTCP port except that it has better performance and is more robust when transferring streaming data like a data file Unlike RTCP ports the user can only a
10. 1 is not Active F 0 0 1 40 NET Link Down i a 0 0 1 41 Modem not Responding Fi 0 0 1 42 No Dialtone i O 0 1 0 1 43 SNMP Trap not Sent Oo 0 0 1 SNMP Traps and primary or secondary pager devices can be selected for each system alarm The System Alarms screen allows you to individually set the notification method for each system alarm See the System Alarms Display Map in the Reference Section for detailed descriptions of System Alarm Points To configure your system alarm notification settings 1 From the Edit menu select the System Alarms link 2 Check the Trap box to send an SNMP trap for that alarm point 3 Set the primary and secondary pagers with a Notification ID from your defined notification list See Section Configure Alarm Notifications for more information Note The NetGuardian will notify both the primary and the secondary notification device when point status changes both alarm and clear 4 Under the Group column enter the appropriate Point Group ID see section 5 Click Submit Data to save the configuration settings 28 4 3 10 Setting Ping Targets Pagers Define to ping using SNMPv1 GET ID Description IP Address Trap Pri Sec Group SNMP System OID Community 1 WANSERVER h noas22 n ei be lh e leon pepe 2 C I 255255255255 n e e Inin c Dea a a 255055255255 0 e ibe in c Bema al a Eo 255 255
11. 24 1 14 33 Unit Reset 9 06 18 2012 09 35 24 1 Alarm u 33 Unit Reset 10 01 01 2001 12 00 04 1 Alarm 10 1 MnU EXT TEMPERATURE __ at OF 0t 2001 O 12 00 04 1 Alarm 8 4 MiOINPUTVOLTAGEB e 01 01 2001 Ei 12 00 04 1 Alam 3 2 MnO INPUT VOLTAGE B The NetGuardian s Event Log allows the NetGuardian to post and monitor up to 100 events including power up base and system alarms ping alarms analog alarms and controls Posted events for the various alarms include both alarm and clear status All information in the event log will be erased upon reboot or a power failure Event number 1 500 Date Date the event occured S O State of the event A alarm C clear DCP display ae User defined description of the event as entered in the alarm point and relay Description rer description fields Event Logging window field descriptions 4 4 9 Monitoring Port Activity S F Select bal WSelect J Data Bee Data2 E Data 3 Data A NetGusroranozo vr vA 0182 To view the data being received by the connected equipment select the data port number from the Monitor menu gt Port Receive drop down menu 52 The Port Transmit and Port Receive screens provide live status information for the NetGuardian s 4 data ports by displaying transmit or receive activity in ASCII for the selected port See ASCH Conversion in the Reference Section of this manual for specific ASCII symbol conversion Port Transmit Data 1 Reset
12. Call Back 559 454 1600 Access Privileges Admin EJ DB Edit Oo Monitor O SDMonitor Fj Control Ea Reach Through Fi Modem EJ Telnet M PPP i Select PPP and Telnet access privileges in the Edit menu gt Logon gt Logon Profiles screen 9 Make sure the users who will need it have the access privilege to access the unit via Telnet Select Logon in the Edit menu 44 IAN Hot Tip 10 Click the Available link or the user you want to have PPP and Telnet access privileges 11 Under the Access Privileges section check the PPP and Telnet boxes 12 Click Submit Data to save the configuration settings 13 Select Reboot in Edit menu to reboot the NetGuardian See section Rebooting the NetGuardian There can be up to 16 different user names and each one must have its own password You also need to configure your remote terminal modem in order to access your NetGuardian by following these steps Windows 98 users Set baud rate to 9600 Windows 2000 XP users In Modem Configuration General tab uncheck Enable modem error control and Enable compression Mac OSX users Use standard dial in 4 3 19 Building Access Control C O Configuration O O O Configuration BAC UnitID 0 Disabled Direction Enabled Ea Latch on exit O ID Default ID Default 1 9 2 10 im 3 11 4 12 5 13 6 14 7 15 8 16 Passwords entered in the NetGuardian wil
13. Click Submit Data to save your email notification settings 7 Click on the System link If you have not done so set up the from address sent in email messages sent from the NetGuardian by entering the appropriate information in the Name and Location fields The email notification from the NetGuardian will appear as follows name location VAN Hot Tip Most email programs can be set to perform a certain action if a message is received from a specified address such as moving the message to a special Alarms folder Use the address entered in the Systems screen for such purposes 8 Click Submit Data to save your new system information settings 22 i The from email address is for identification purposes It is not necessarily a real email address that can be replied to unless one is entered 4 3 6 5 1 SMTP amp POP3 Authentication Support This section contains steps to configure your NetGuardian for SMTP and POP3 Authentication support Unauthe nticated Emails The configuration setup will not change If you want the email to send to user yourdomain com use the following steps 1 In the Phone Domain field type yourdomain com 2 Inthe Pin Rept field type user 3 Click Submit Data to save the configuration settings The from location is specified by the system info name and location strings which also do not change Use the following steps to configure the from location from fromdomain com 1 Click on the Edit menu gt
14. Echo notification type enables an alarm point on the NetGuardian to operate a control on another SNMP remote from DPS 1 From the Notification devices tab choose Echo as the notification Type 2 Enter the Community Set Name in the Phone Domain field 3 Enter the Relay Point Reference in the Pin Pcpt Port field This is entered as Port Address Display Relay Point NOTE The Port will always be 99 and the address is always 1 Therefore your entries will always begin with 99 1 4 The Baud Wfmt and Group fields will not be used 5 Under IPA enter in the IP address of the SNMP enabled DPS remote you are setting up to operate its relay NOTE If more than one point is mapped to Echo notification the OR ed logic is applied 4 3 7 Defining Point Groups Each NetGuardian Alarm point can be assigned to one of eight groups which are identified with a user defined label Once the point groups are defined the Point Group IDs can be used to group base and system alarms see section Configuring Base Discrete Alarms Use the following steps to define alarm messages for alarm point groups 1 To define the point groups select Point Group from the Edit menu 2 Then enter the appropriate descriptions in the Description When Set and When Clear fields for each point group 3 Click Submit Data to save the point group settings ID Description When Set When Clear 1 Doors Open Closed 2 Generators On of
15. Step Sizes Input Voltage Range Resolution Step Size 0 5 V 0015 V 5 14 V 1430 V 30 70 V 70 90 V Analog step sizes 33 34 4 3 13 Configuring Control Relays OSO ID Description Test Energize State Trap Group 1 DoorLock Normal 1 2 Generator switch Normal a Ej 2 3 _AND1 2 Normal fq 3 a Lonoissosooa0e nomi OB Enable Advanced Features Monitoring Trigger Generator Warm Up Time Battery Charge Time Generator Cooldown Time Minor Under 7 10 mtes gt 5 minutes gt Submit Data Configure controls in the Edit menu gt Controls screen The NetGuardian 420 s 3 or 4 relays depending on build option can be identified and configured using the Edit menu gt Controls screen Relays are normally open N O by default A circuit board jumper can be changed for each control to make it normally closed N C Refer to To configure your relays 1 From the Edit menu select the Controls link 2 Inthe Description field enter a description for each control relay being used 3 Set the Energize State to either Normal or Inverted Selecting Normal sets the relay s normal electrical state to De energized Selecting Inverted sets the relay s normal electrical state to Energized 4 Check the Trap box to send an SNMP trap for that alarm point Selecting the box will set that point to send a SNMP trap when the relay is activated leaving the box blank will set
16. System link 2 Inthe Name field type from 3 Inthe Location field type fromdomain com 4 Click Submit Data to save the new system information settings Authenticated Emails If you want to send an authenticated email to user yourdomain com from from fromdomain com password authentic then use the following steps In the Pin Rept field type authentic Click Submit Data to save your changes Click on the Edit menu gt System link In the Name field type user In the Location field type yourdomain com Click Submit Data to save the new system information settings AWKRWNP 4 3 6 6 SNMPv1 Paging Setup The SNMPv1 paging feature allows you to view alarm status from multiple SNMP managers in addition to the global managers which are setup from the SNMP menu Use the following steps to configure the SNMP paging settings 1 Under the Type column select SNMPv1 from the drop down menu 2 Set the SNMP port under the PIN Rept Port heading usually 162 3 Enter the IP address of the SNMP manager in the IPA field 4 3 6 7 SNMPv3 Paging Setup The SNMPv3 paging feature allows you to view alarm status from multiple SNMP managers in addition to the global managers which are setup from the SNMP menu Use the following steps to configure the SNMP paging settings 1 Under the Type column select SNMPv3 from the drop down menu 2 Enter a v3 User ID under the v3 User heading The values can range from 0 4 These values refer to th
17. a LAN based proxy port connection that lets you access your device s TTY interface through a Telnet session Q I just changed the port settings for one of my data ports but the changes did not seem to take effect even after I wrote the NVRAM A In order for data port and craft port changes including changes to the baud rate and word format to take gt O gt O 55 effect the NetGuardian must be rebooted Whenever you make changes remember to write them to the NetGuardian s NVRAM so they will be saved when the unit is rebooted The LAN link LED is green on my NetGuardian but I can t poll it from my T Mon Some routers will not forward packets to an IP address until the MAC address of the destination device has been registered on the router s Address Resolution Protocol ARP table Enter the IP address of your gateway and your T Mon system to the ARP table What do the terms port address display and alarm point mean These terms refer to numbers that designate the location of a network alarm from the most general a port to which several devices are connected to the most specific an individual alarm sensor Port A number designating a serial port through which a monitoring device collects data Address A number designating a device connected to a port Display A number designating a logical group of 64 alarm points Alarm Point A number designating a contact closure that is activated when an alarm condition
18. available rate except for any combination of 19200 and 38400 between the two ports Use SPO filter debug to analyze protocol traffic in a terminal CRFT Causes the data port to have the same functionality as the front panel craft port CAP Allows the user to capture debug information The debug information is stored in the receive queue of the NetGuardian See section Monitoring Data Port Activity for more information This is used primarily as a troubleshooting feature ECU For use if an ECU is connected to this port see section Building Access Controller SCAN Creates logical bridge between all ports set up as SCAN When data comes in one port it will forward out all other SCAN ports The SCAN port defined under SCAN Serial Port will be the only port that will respond to scan polls The rest will only forward data MBSI Allows the use of the optional Cellguard Battery Monitoring System When MBSI is selected the NetGuardian automatically sets the Description and Baud settings 4 3 5 2 2 Direct and Indirect Proxy Connections The NetGuardian supports both direct and indirect proxy connections In a direct proxy connection the user enters an IP address and port number to Tehet directly to a TCP serial port In an indirect connection the user navigates the TTY menu to select a proxy port Because the TTY interface is password protected thus providing greater security indirect connections are preferred Some users prefer to di
19. enabled the web refresh will be no faster than 30 seconds for example if your refresh time is configured for 5 seconds web refreshes will revert to a 30 second refresh time 48 4 4 1 Alarm Summary Type Active Alarms Base Alarms 0 Ping Targets 0 Base Analogs 2 System Alarms 1 woup Name Active Alarms Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Group 7 Group 8 s olo o o co oo w Entering Monitor Mode will bring you to the Alarm Summary Screen From here you can see the total number of active alarms ping targets analogs and system alarms You can also view alarms by point group Click any of the links in the Alarm Summary to see details or use the navigation links on the left to browse your NetGuardian s alarms and resources 4 4 2 Base Alarms From the Base Alarms screen you can view the state of your NetGuardian s 20 base alarms Base Alarms Point Description State 1 DOOR Clear 2 BEACON Clear If you added alarms to point groups the state field will display the appropriate set or clear messages If you re ever unsure of the set or clear messages green font will always indicate a cleared alarm red will always indicate a set alarm 4 4 3 Ping Targets You can monitor your NetGuardian s 32 ping targets from the Monitor gt Ping Targets screen Ping Targets Point Description State 1 Clear If you added your ping targets to point groups the state field will displ
20. g RH for relative humidity F for Fahrenheit etc In the box below the abbreviated native unit setting enter the native unit amount that corresponds to the maximum output entered in the previous step Enter the Point Group ID designated for each alarm level MjU Major Under MnU Minor Under MjO Major Over MnO Minor Under Check the Polarity checkbox if you want the polarity set to Normal or Reversed When set to Reversed the polarity of the analog reading will be changed positive to negative and negative to positive Check the Associate enable disable to base alarm if you want the analog channel to be tied to the base discrete point of the same number i e channel 5 with alarm 5 When in this mode the analog is only enabled when the associated alarm point is set Select which type of gauge best represents your data This is the gauge type that will be displayed when viewing Base Analogs in Monitor Mode Selecting None will cause the Base Analogs display in Monitor Mode to display the analog value instead of a gauge Set all channels to None to default the analog display to Table View Gauge support is only supported with the xFLSH hardware option Click the Submit Data button to save the configuration settings Follow these steps for each analog channel being configured Base Analog 5 Reference 1 Reference 2 Group Associate VDC VDC voc j j Polarity a pasa alarm 5
21. more The NetGuardian supports Internet Explorer versions 4 0 and above and Netscape Navigator versions 4 7 and above 2 Configuring the NetGuardian The NetGuardian must be provisioned with log on passwords alarm descriptions port parameters ping targets control descriptions and other system information Most provisioning will be done via the NetGuardian Web Interface The NetGuardian also supports a limited TTY interface used mostly for initial unit configuration See the NetGuardian 420 Hardware User Manual for information about the TTY interface You can provision the NetGuardian IP Address either locally through the craft port or remotely through a LAN connection However to access the NetGuardian via LAN you must first make a temporary connection to the NetGuardian and assign it an IP address on your network For more information see the following section Connecting to the NetGuardian 2 1 RADIUS Authentication RADIUS authentication is now supported by any NetGuardian 420 platform RADIUS Remote Authentication Dial In User Service is an industry standard way to manage logins to many different types of equipment in one central location The NetGuardian connects to your central RADIUS server Every time a device receives a login attempt usually a username amp password it requests an authentication from the RADIUS server If the username amp password combination is found in the server s database an affirmative access gran
22. occurs For example an alarm point might represent a low oil sensor in a generator or an open close sensor in a door These terms originally referred only to physical things actual ports devices and contact closures For the sake of consistency port address display alarm point terminology has been extended to include purely logical elements for example the NetGuardian reports internal alarms on Port 99 Address 1 Q What characteristics of an alarm point can be configured through software For instance can point 4 be used to sense an active low signal or point 5 to sense a level or a edge A The NetGuardian s standard configuration is for all alarm points to be level sensed You cannot use configuration software to convert alarm points to TTL edge sensed operation TTL alarm points are a hardware option that must be specified when you order your NetGuardian Ordering TTL points for your NetGuardian does not add to the cost of the unit What you can do with the configuration software is change any alarm point from Normal to Reversed operation Switching to Reversed operation has different effects depending on the kind of input connected to the alarm point e Ifthe alarm input generates an active high signal switching to Reversed operation means the NetGuardian will declare an alarm in the absence of the active high signal creating the practical equivalent of an active low alarm e Ifthe alarm input generates an active low signal
23. of 10 5 5 and 10 corresponding respectively to major under minor under minor over and major over is valid The analog alarms are set to measure voltage by default and the thresholds are reported as native units For example you may set Channel 3 to measure outside temperature If you were using a sensor with a measurable temperature range between 4 to 167 Fahrenheit 20 to 75 Celsius The voltage for that channel varies between and 5 VDC for that sensor which is to be reported as Fahrenheit native units where 1 volt represents 4 Fahrenheit and 5 volts represents 167 Fahrenheit To change any one analog alarm to measure current instead a dip switch setting must be changed Refer to the NetGuardian hardware user manual for details on jumper locations and positions The jumper inserts a 250 ohm shunt resistor across the input to convert the sensors current output to volts Use ohms law to find the voltage drop across the 250 ohm shunt resistor multiply the current by the resistance 250 ohms Please refer to the operation manual for your sensor to determine any other conversion factors This will allow you to correctly set the thresholds for over and under conditions Base Analogs Pagers ID Description Unit Major Under Minor Under Minor Over Major Over Trap Pri Sec 5 INPUT VOLTAGE A VDC 72 0000 50 0000 22 0000 20 0000 0 0 T7 INT TEMPERATURE iF 35 0000 50 0000
24. pages don t come in or are cut off in the middle of the message What s wrong You need to set a delay between the time the NetGuardian dials your pager number and the time the NetGuardian begins sending the page message You can set the delay in the Pager Number field where you enter your pager number First enter the pager number then enter some commas directly after the number Each comma represents a two second delay So for example if you wanted an eight second delay you would enter 555 1212 in the Pager Number field What do I need to do to set up e mail notifications You need to assign the NetGuardian an e mail address and list the addresses of e mail recipients Let s explain some terminology An e mail address consists of two parts the user name everything before the sign and the domain everything after the sign To assign the NetGuardian an e mail address choose System from the Edit menu Enter the NetGuardian s user name in the Name field it can t include any spaces and the domain in the Location field For example if the system configuration reads Name netguardian Location proactive com Then e mail notifications from the NetGuardian will be sent from the address netguardian proactive com The next step is to list the e mail recipients Choose Pagers from the Edit menu For each e mail recipient enter his or her e mail domain in the Phone Domain field and his or her user name in the PIN Rcpt Port field
25. seconds Note The time units are preset to seconds by default and cannot be changed Set the LCD Delay time between 1 60 seconds This timer is used when you have set the LCD to Point Mode This time is how long you want the alarm to be displayed on the front panel LCD screen The default is 2 seconds Set the LCD Scroll speed between 100 to 1000 milliseconds This timer is used to configure how much time passes for the LCD to continue scrolling The default is 600 milliseconds 39 4 3 16 CellGuard Battery Settings Each string of batteries must be configured in the Edit gt CellGuard menu Each string has four alarm trip points thresholds in ascending order major under minor under minor over and major over You can choose the values for each of the thresholds on all channels As with the other alarms you can designate whether or not to send an SNMP trap when a threshold is crossed SNMP version 2C is used for all CellGuard Traps The thresholds must be set from Under to Over in either ascending or descending potential or current order Thus the settings of 10 5 5 and 10 corresponding respectively to major under minor under minor over and major over is valid Enable String E Reference Conductance 1000 Reset Adaptive Ref E Usevic m Use Adaptive Reference Recommended String 1 Threshold Settings Mju MnU MnO MjO Trap String Voltage 51 1200 51 6000 60 0000 60 480
26. that point to not send an SNMP trap 7 Under the Group column enter the appropriate Point Group ID Click Submit Data to save the configuration settings A Hot Tip The Energize State is different than the normal state of the physical contact closure position of each relay which is determined by circuit board jumpers This gives you the added benefit of being able to monitor the wire In the event of a power failure the relay would de energize back to it s normal physical contact closure set by the circuit board jumper for that relay Check your jumper settings and relay connections before setting to Normal or Inverted 35 4 3 13 1 Advanced Controls Build Option When encountering the Edit Controls interface with the Advanced Controls build option you ll see an additional checkbox below the main window titled Enable Advanced Features These advanced features control the timing for a generator and are used to charge the batteries To configure advanced controls settings select this checkbox NOTE Selecting the Enable Advanced Features checkbox will occupy control relay slots 1 and 2 7 Enable Advanced Features 3attery Monitoringa Monitoring Trigger I Generator Warm Up Time Battery Charge Time Generator Cooldown Time Minor Under l 10 mutes manges 5 minut s vi Submit Data Edit Controls gt Enable Advanced Features Monitoring Trigger This selects which severity level will cause Control 1 to latch and st
27. 0 a String Current 1 fa 0000 20000 i i 3 0000 a 40000 iw String Temperature 50 0000 i 59 0000 f 113 0000 122 0000 Ea Average Life 70 0000 30 0000 i 130 0000 740 0000 E2 Battery Voltage 12 7800 12 9000 15 0000 15 1200 T Battery Temperature 50 0000 59 0000 113 0000 122 0000 eal Strap Resistance 800 0000 Tl 1000 0000 m Battery Life 60 0000 70 0000 130 0000 140 0000 To view the status of your batteries select Monitor gt CellGuard Enable String Check to enable monitoring this battery string The factory rated conductance of the batteries If this value is unknown generic values can be used but DPS recommends using the reference value provided for your specific battery See CellGuard User Manual Appendix for values Reference Conductance This clears the adaptive reference conductance value for each battery back to the original reference setting This box does not stay checked The values are reset immediately when the submit data button is clicked Enables optional Cellguard VTC module Adaptive reference accounts for new batteries whose actual conductance reading may be larger than the rated conductance rating This setting allows the reference conductance to rise individually with each battery and gives a more accurate life estimate for each battery String Global Properties Reset Adaptive Ref Use Adaptive Reference Recommended D String Voltage
28. 255 255 o e e e e De a 5s EZ 255 255 255 255 o e e c Ds a IC s2525 n lei e IEn o Bea a 7 TIC 255 255 255 255 o e e e b a C 255255255255 o eilel O De A 3 5255255255 lo lei lE IEO 6 lus C Fig 2 23 Configure the ping target parameters from the Ping Info screen Each of the 32 ping targets can be provisioned with a description an IP address primary and secondary notification devices and an option to verify connection using SNMPv1 GET Note To set ping response and fail times see the section titled Setting System Timers To configure the ping targets 1 2 3 4 5 From the Edit menu select Ping Targets In the Description field enter a description of the device to be pinged In the IP Address field enter the IP address of the device to be pinged Under the Trap column check the box to designate that an SNMP trap will be sent when an alarm condition exists Leaving the box blank indicates that an SNMP trap will not be sent when an alarm condition exists Set the primary and secondary pagers with a Notification ID from your defined Notification list Note The NetGuardian 420 will notify both the primary and the secondary notification device when point status 10 changes both alarm and clear Under the Group column enter the appropriate Point Group ID Under the SNMP column check the box to enable pinging of the device using SNMPv1 GETs instead of traditional ICMP If t
29. 4 3 22 Configuring System Alarms Setting Ping Targets Setting the Accumulation Timer Configuring Analogs 4 3 12 1 Integrated Temperature and Battery Sensor Optional 4 3 12 2 D Wire Sensors 4 3 12 3 Analog Polarity Override 4 3 12 4 Analog Step Sizes Configuring Control Relays 4 3 13 1 Advanced Controls Build Option Setting Event Qualification Timers Setting System Timers CellGuard Battery Settings Setting the System Date and Time 4 3 17 1 Network Time Protocol Support PPP Modes Building Access Control Configuring IP Cameras Alarm Sync Saving Changes or Resetting Factory Defaults 4 3 22 1 Rebooting the NetGuardian 4 4 Monitor Mode 4 4 1 4 4 2 4 4 3 4 4 4 4 4 5 4 4 6 4 4 7 4 4 8 4 4 9 4 4 10 Alarm Summary Base Alarms Ping Targets Base Analogs System Alarms Accum Timer Controls Event Log Monitoring Port Activity CellGuard Battery Alarms 5 Frequently Asked Questions 5 1 General FAQs 5 2 SNMP FAQs 5 3 Pager FAQs 6 Technical Support 7 End User License Agreement 27 28 29 30 31 32 32 33 34 35 36 37 39 41 42 42 44 45 46 46 46 47 48 48 48 49 50 50 50 51 51 53 54 54 57 58 59 60 1 Web Interface Overview The NetGuardian s Web Browser Interface lets you manage alarms and configure the unit through the Internet or your Intranet You can quickly set up alarm point descriptions view alarm status issue controls and configure paging information and
30. 4 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered with a paging message You will be asked to enter your phone number An on call technical support representative will return your call as soon as possible 60 7 End User License Agreement All Software and firmware used in for or in connection with the Product parts subsystems or derivatives thereof in whatever form including without limitation source code object code and microcode including any computer programs and any documentation relating to or describing such Software is furnished to the End User only under a non exclusive perpetual license solely for End User s use with the Product The Software may not be copied or modified in whole or in part for any purpose whatsoever The Software may not be reverse engineered compiled or disassembled No title to or ownership of the Software or any of its parts is transferred to the End User Title to all patents copyrights trade secrets and any other applicable rights shall remain with the DPS Telecom DPS Telecom s warranty and limitation on its liability for the Software is as described in the warranty information provided to End User in the Product Manual End User shall indemnify DPS Telecom and hold it harmless for and against any and all claims damages losses costs expenses obligations liabilities fees and costs and all amounts paid in settlement of any claim
31. 6 Click Submit Data to save the date and time settings 4 3 18 PPP Modes PPP Port Modem EJ VJ Compression Client Mode Off a Phone Username Password Server OOOO OO Enable Server O Address 255 255 255 255 Client Specified Configure the PPP port settings in the Edit menu gt PPP screen 43 If the LAN connection to your remote sites fails you can still keep in touch with your remote equipment by using the NetGuardian as a PPP Point to Point Protocol server via dial up To configure the NetGuardian as a PPP Server 1 Select PPP from the Edit menu Inthe Server section check the Enable Server also known as Hosting Mode box 3 Set the IP address that is given to the guest dialing in This must be a valid and available IP address for the subnet on the LAN you will be connecting to the same one the NetGuardian is connected to 4 Click Submit Data to save your PPP settings Baud a WFmt 8n Ring Count 1 Answer Init Dial Init Edit the Modem settings for the PPP server in the Edit menu gt Ports screen gt Modem section Select Ports from the Edit menu Scroll down to the Modem section Make sure the Ring Count field is greater than 0 In Answer Init String field type amp Q6 Click Submit Data to save your Modem changes Logon Profile 1 NNN User DPS_SUPPORT Password leeccccccces Confirm Password lesoesoeooeo
32. 89 0000 99 0000 0 0 8 EXT TEMPERATUR eF 46 0000 47 0000 50 0000 51 0000 0 0 The Analog Parameters can be viewed and changed from the Analogs screen NOTE To configure the gauge type select the link in the Unit column From here you can select which gauge or none at all you want displayed under Base Analogs in Monitor Mode Base Analog 5 Reference 1 Reference 2 Associate enable disable Polarity to base alarm 5 E voc VDC Moe 60 eoo eo oo00 sn o000 22 0000 22 0000 TNE Ji Normal From the Edit menu click on the Analogs link In the Description field enter a description for each analog channel being utilized Under the Unit column click on the abbreviated units link e g VDC RH F etc Set Reference 1 VDC to the minimum output in volts DC of the analog device being configured In the box next to VDC the space may already contain the abbreviation VDC enter an abbreviation for the WRWN Pe 10 11 12 13 14 15 31 native units e g RH for relative humidity F for Fahrenheit etc In the box below the abbreviated native unit setting enter the native unit amount that corresponds to the minimum output entered in the previous step Set Reference 2 VDC to the maximum output in volts DC of the analog device being configured In the box next to VDC enter an abbreviation for the native units e
33. Description Undefined Point Status Event Threshold 00 00 00 dd hhmm Accumulated Time 00 00 00 dd hh mm Accumulated Since 01 Jan 2001 12 00 4 4 7 Controls Selecting Controls from the Monitor Mode navigation menu gives the user access to the unit s control relays D iD Description Mode State 1 Normal Ris ka 2 Normal Ris 3 Normal Ris amp 4 Normal Ris To operate controls 1 Under the State field choose a command Opr operate Rls release or Mom momentary 2 Click Submit Data to issue the control The control relay s normal state open or closed is determined by a PCB jumper Operating a control thus 51 changes the normal state of the relay energizes it until it is released de energized By default the momentary command energizes the relay for approximately one second before it is released again Use the event qualifiers to extend the momentary period 4 4 8 EventLog To view a log of alarm events click Event Log in the Monitor Menu Navigation frame Reset Event Date Time Group State Disp Point Description at 06 18 2012 09 59 34 Clear u 3 RELAY3 E 2 06 18 2012 09 59 24 1 Alarm 1 3 RELAY 3 06 18 2012 09 49 55 1 Alarm E 20 THE LAST ALARM 4 06 18 2012 09 45 24 1 4 40 NET Link Down 5 06 18 2012 09 45 24 1 1 38 NET 1 is not Active 6 06 18 2012 09 41 18 1 Alan E 40 NET Link Down 7 06 18 2012 09 41 18 1 Alar 1 38 NET 1s not Active 8 06 18 2012 LL 09 35
34. Email SMTP Paging SNMPv1 Paging SNMPv3 Paging Num17 Paging Format recognizes numbers only Message is reported in the following order IP Display Address State When read on the pager it appears as follows 192 168 1 100 99 01 01 01 Can receive information including alarm point addresses alarm descriptions time of alarms and alarm state May be accessed using a terminal The T Mon may receive alarm information from the NetGuardian via dial up and display alarm information alarm description and threshold status Only activates if DCP Poller is inactive Alarm status notification va multiple TCP or HTCP ports Connection from a higher level master must be established for alarm notification Provides alarm notification via email with a description similar to the Alphanumeric pager May send alarm status to multiple SNMP managers including the SNMP that alarms are reporting to The SNMP trap format is v1 May send alarm status to multiple SNMP managers including the SNMP that alarms are reporting to The SNMP trap format is v3 Provides alarm notification in a manner similar to that of the Numeric pager However Num17 eliminates the symbol from the page Message is reported in the following order IP Display Address State When read on the pager it appears as follows 192 168 1 100 99 01 01 01 Allows an alarm point on the NetGuardian to operate a control on another SNMP enabled DPS Telecom RTU Notificatio
35. NetGuardian s network security by allowing or blocking packets from specified IP addresses Addresses which appear in the table will be processed by the NetGuardian Defined IP addresses associated with network cameras or the network time server are automatically processed and will not be filtered out by this feature Broadcast packets of 255 255 255 255 and ARP requests for the NetGuardian IP address are also not filtered 1 From the Edit menu select Filter IPA 2 A warning prompt will appear Click OK to continue en x KA Changing IPA Filter settings may make this unit unreachable from the LAN Please take caution and only Enable the IPA Table after submitting and verifying your other Filter IPA settings Filter IPA warning prompt Filter IPA Enable IPA Table Block these Addresses Firewall Mode Enable Disable ID Address 1 255 255 255 255 255 255 255 255 2 255 255 255 255 255 255 255 255 3 255 255 255 255 255 255 255 255 4 255 255 255 255 255 255 255 255 5 255 255 255 255 255 255 255 255 6 255 255 255 255 255 255 255 255 T 255 255 255 255 255 255 255 255 8 255 255 255 255 255 255 255 255 3 255 255 255 255 255 255 255 255 10 255 255 255 255 255 255 255 255 11 255 255 255 255 12 255 255 255 255 255 255 255 255 Select Filter IPA from the Edit menu to configure your Filter IPA table 3 Click the checkbox to Enable IPA Table 4 Click the Block These Addresses if
36. The voltage of the selected battery string VTC Module required String Current The current of the selected battery string VTC Module required String Temperature The temperature reading from the battery sensor VTC Module required Average Life The average life of the all batteries in the string Life is calculated as a percentage of measured conductance vs reference conductance String Threshold Settings Battery Voltage Set the threshold for each battery voltage Battery Set the threshold for each battery temperature Temperature Strap Resistance Set the threshold for Strap resistance Minor Over and Major Over only Battery Life Set the threshold for each battery life percentage Life is calculated as a percentage of measured conductance vs reference conductance Battery Settings 41 4 3 17 Setting the System Date and Time Date and time Date lo s 26 y 2045 Day Wednesday J Time hs l42 ho f f f Network Time Configuration Time Server IPA 255 255 255 255 Disabled Time Server Port 123 Timezone Pacific B Observe DST The current date and time can be entered from the Date and Time screen or from an SNMP manager The date is entered in the mm dd yyyy format and the time is entered in the hh mm ss format A N Hot Tip The date and time can also be set from an SNMP manager Use the following steps to manually
37. action or suit which may be asserted against DPS Telecom which arise out of or are related to the non fulfillment of any covenant or obligation of End User in connection with this Agreement This Agreement shall be construed and enforced in accordance with the laws of the State of California without regard to choice of law principles and excluding the provisions of the UN Convention on Contracts for the International Sale of Goods Any dispute arising out of the Agreement shall be commenced and maintained only in Fresno County California In the event suit is brought or an attorney is retained by any party to this Agreement to seek interpretation or construction of any term or provision of this Agreement to enforce the terms of this Agreement to collect any money due or to obtain any money damages or equitable relief for breach the prevailing party shall be entitled to recover in addition to any other available remedy reimbursement for reasonable attorneys fees court costs costs of investigation and other related expenses 61 62 Dependable Powerful Solutions that allow users to monitor larger more complicated networks with a smaller less trained staff prs DPS Telecom Your Partners in Network Alarm Management www dpstelecom com 4955 E Yale Fresno CA 93727 559 454 1600 800 622 3314 559 454 1688 fax
38. ading 3 Click on the Every visit to the page button and click 0k 46 4 3 21 Alarm Sync Clicking on the Alarm Sync link from the Edit menu will re synchronize all of the NetGuardian alarms This command clears all alarms so that a new notification is sent for all standing alarms This allows you to easily test alarm connections during turnup without rebooting the NetGuardian unit A warning prompt will appear click Ok to continue or Cancel to exit without resynchronizing your alarms 2 7 Caution This Action will Re Synchronize all Alarms within the Unit Continue Cs ech Click Ok to re synchronize the NetGuardian alarms or Cancel to exit 4 3 22 Saving Changes or Resetting Factory Defaults Your NetGuardian 420 comes equipped with Non Volatile RAM NVRAM which enables the retention of data in the event of power loss You may use the NVRAM function from the web interface to either write your changes to the NetGuardian or revert to factory defaults i Some changes require a reboot of the NetGuardian to take effect see Section Rebooting the NetGuardian To access NVRAM 1 From the Edit menu select NVRAM 2 Select Write to cause the current data in RAM to be written to NVRAM and then verified 3 Select Initialize to reload factory defaults into NVRAM DO NOT SELECT THIS OPTION UNLESS YOU WANT TO RE CONFIGURE YOUR NETGUARDIAN 4 Select Purge BAC to delete the Building Access Controller profile database downloaded f
39. appropriate set commands which are contained in the DPS control grid For more information about the set commands see Appendix Display Mapping in any of the NetGuardian software configuration guides How can I associate descriptive information with a point for the RTU granular traps The NetGuardian alarm point descriptions are individually defined using the Web Browser or TTY interfaces My SNMP traps aren t getting through What should I try Try these three steps 1 Make sure that the Trap Address IP address of the SNMP manager is defined If you changed the Trap Address make sure you saved the change to NVRAM and rebooted 2 Make sure all alarm points are configured to send SNMP traps 3 Make sure the NetGuardian and the SNMP manager are both on the network Use the NetGuardian s ping command to ping the SNMP manager 58 5 3 Pager FAQs Q A gt O gt O Why won t my alpha pager work To configure the NetGuardian to send alarm notifications to an alpha pager enter the data phone number for your pager in the Phone Number field This phone number should connect to your pager service s modem Then enter the PIN for your pager in the PIN Rcpt Port field You don t need to enter anything in any of the other fields If you still don t receive pages try setting the Dial Modem Init string to ATS37 9 This will limit the NetGuardian s connection speed Be sure to use the rpt debug feature if needed Numeric
40. art the generator The Battery Monitoring feature monitors analog channels 5 and or 6 Battery A and B Generator Warm Up Time Determines how long the generator will run before Control 2 latches initiating the battery charging Can be configured in seconds minutes or hours within a range of 1 120 configured in seconds minutes or hours within a range of 1 120 be configured in seconds minutes or hours within a range of 1 120 Once you have configured your settings press the Submit Data button In order for the changes to take effect you will need to reboot your NetGuardian 420 device 36 4 3 14 Setting Event Qualification Timers Event qualification timers allow you to determine a length of time that must pass before an event can occur For example you may set a qualification timer that requires an alarm to be set for five seconds before it is reported Event Qual PRef Timer ID Display Point Value Units Type 1 sec a None y 2 sec M None g 3 sec K None E 4 sec None g 5 sec None 6 sec M None y T sec M None g 8 sec H None E 9 sec None g 10 sec None 11 sec M None N 12 sec M None g 13 sec H None 14 sec M None g 15 sec None 16 sec M None y Prev Submit Data Next Edit the Even Qualification Timer settings from the Edit gt Even Qual screen To configure Event Qual timers 1 From the Edit menu select from the Event Qual drop down menu The NetGuardian supports
41. atically synchronize the NetGuardian s clock to the T Mon s clock And if you set your T Mon to NTP 56 gt O synchronization you ll make sure you have consistent accurate time stamps throughout your monitoring network How do I back up my NetGuardian configuration Use FTP You can use File Transfer Protocol FTP to read and write configuration files to the NetGuardian s NVRAM but you can t use FTP to edit configuration files 57 5 2 SNMP FAQs Q A gt O PO gt O How do I configure the NetGuardian to send traps to an SNMP manager Is there a separate MIB for the NetGuardian How many SNMP managers can the agent send traps to And how do I set the IP address of the SNMP manager and the community string to be used when sending traps The NetGuardian begins sending traps as soon as the SNMP managers are defined The NetGuardian MIB is included on the NetGuardian Resource CD The MIB should be compiled on your SNMP manager Note MIB versions may change in the future The unit supports 2 SNMP managers which are configured by entering its IP address in the Trap Address field of Ethernet Port Setup You can also configure up to eight secondary SNMP managers which is configured by selecting the secondary SNMP managers as pager recipients Community strings are configured globally for all SNMP managers To configure the community strings choose System from the Edit menu and enter appropriate values in the Get Set and Tra
42. ay be enabled if a T Mon pager profile is configured Set the Timed Tick between 0 60 minutes This is a keep alive or heartbeat function that can be used by Masters who don t perform integrity checks For example if you entered 30 the NetGuardian would notify you every 30 minutes See section Setting Up Notification Methods for paging information Set the PPP time Set between 0 120 for onDemand mode Set the NTP Sync Set between 0 120 sec or min Note The timer settings are accurate to one tick This means that if a timer is set to one minute it may actually respond anywhere from zero to two minutes If your target time is one minute then set the timer to 60 seconds so that it will respond anywhere from 59 61 seconds 12 Set the Proxy time between 0 120 minutes This indicates the length of time that has to pass before a proxy connection times out from inactivity 13 14 15 16 Set the Web Edit Timeout time between 5 120 minutes This determines the period of time a Web edit page may be active without any activity A logon is required if a Web edit timeout occurs The default Web edit time is 10 mins Note The time units are preset to minutes by default and cannot be changed Set the Web Monitor Refresh time between 5 120 seconds This timer enables the user to specify how long the NetGuardian should wait before auto refreshing a Monitor page to the Web browser The default Web monitor refresh time is 60
43. ay the appropriate set or clear messages If you re ever unsure of the set or clear messages green font will always indicate a cleared alarm red will always indicate a set alarm 4 4 4 Base Analogs 49 The Monitor menu gt Analogs screen provides a table or a gauge display depending on your configuration in Edit Mode of each analog channel the current reading the units being read and alarm conditions major under minor under major over minor over according to your analog settings Table View Base Analogs Gauge View Gauge View Base Analogs Table View E a w Description Reading Uns mu mu mo mo 5 INPUT VOLTAGE A 179508 vo 6 INPUT VOLTAGE B 20000 woe x x wu 7 INT TEMPERATURE 76 2540 iF ee g INPUT VOLTAGE A INPUT VOLTAGE B Fa 7495 INT TEMPERATURE If you selected None for the analog guage type in edit mode see section 13 3 12 the interface will display the analog value as shown below voc Analog Value 16 4883 CHE 3 Yes VDC Analog Value 10 9496 mo me CH3 voc Analog Value z x INPUT VOLTAGE B 7
44. cations To connect to the NetGuardian via LAN all you need is the unit s IP address Default IP address is 192 168 1 100 Note NET is defaulted to 192 168 1 100 If you have physical access to the NetGuardian the easiest thing to do is connect to the unit through the craft port and then assign it an IP address Then you can complete the rest of the unit configuration over a remote LAN connection if you want For instructions see Section 12 1 Connecting to the NetGuardian via Craft Port If you DON T have physical access to the NetGuardian you can make a LAN connection to the unit by temporarily changing your PC s IP address and subnet mask to match the NetGuardian s factory default IP settings Follow these steps 1 Look up your PC s current IP address and subnet mask and write this information down 2 Reset your PC s IP address to 192 168 1 200 3 Reset your PC s subnet mask to 255 255 0 0 You may have to reboot your PC to apply your changes 4 Once the IP address and subnet mask of your computer coincide with the NetGuardian s you can access the NetGuardian via a Telnet session or via Web browser by using the NetGuardian s default IP address of 192 168 1 100 5 Provision the NetGuardian with the appropriate information then change your computer s IP address and subnet mask back to their original settings 4 Web Interface Thet NetGuardian s Web Interface provides access to configure and monitor your NetGuardian 4 1 L
45. e or an IP address Provide information for how to contact the person responsible for this NetGuardian Enter the contact s telephone number Features Used for entering feature codes for future upgrade features Do not enter anything in this field unless so instructed by DPS Telecom Enter a user definable ID number for this NetGuardian DCP Address DCP Port Enter the DCP Port for this NetGuardian 1 8 serial otherwise UDP IP Port Note DCPe added to the list of DCP protocols DCP Protocol Choose between DCPx DCPf or DCPe SCAN Unit ID The NetGuardian s unit address if responding to a SCAN interrogator such as FarSCAN Valid values are 1 999 Use 0 to disable SCAN Serial Select which serial port 1 4 on the NetGuardian will be used for SCAN communication Port Get history Download the unit s history file Silence non Check the box to silence alarms not applicable to your configuration Example This NetGuardian reportable is not setup to send SNMP traps Check this box to avoid receiving a failure notification for system alarms system alarm 13 SNMP Trap not sent LCD Point Check this box to have the front panel LCD operate in Point Mode In this mode only the points Mode in alarm are displayed on the screen instead of the full alarm descriptions Point numbers for discrete alarms analog threshold crossings and latched relays will appear on the LCD DNP Address This is the DNP3 polling address of the NetGua
46. e v3 Users table in the SNMP page The v3 User association is used to specify username security mode and 23 passwords that should be used for sending a v3 Trap 3 Set the SNMP port under the PIN Rept Port heading usually 162 4 Enter the IP address of the SNMP manager in the IPA field 4 3 6 8 TCP Paging Setup lt MSG_BEG 00001 gt VID DPS Telecom FID NetGuardian SNMP v5 0B 3206 SITE Yale Office PNT 99 01 01 01 DESC RECTIFIER 1 STAT CLEAR DATE 01 01 2001 TIME 12 17 02 lt MSG_END 00001 gt Fig 2 17 Example TCP message MSG_BEG Sequential message number used to group the message and detect missing MSG_END _ messages e g 00001 00002 etc Vendor ID NetGuardian Firmware ID SITE NetGuardian system name Point ID port address display point See Appendix A for display mapping Table 2 H TCP alarm message field descriptions The NetGuardian offers alarm status notification via multiple TCP ports When an alarm condition occurs an alarm condition formatted according to Figure 2 17 will be sent to the specified TCP points for use by a higher level master This connection must be established by the master Any applicable alarm activity occurring prior to an established connection will be discarded Use the following steps to configure the TCP paging settings 1 Under the Type column select TCP from the drop down menu 2 In the Pin Rept Port field enter the NetGuardian TCP port number where alarm m
47. econds or minutes Default is 8 seconds Set the Fail time This determines the period of time over which if a unit has not responded it is considered failed Set the value between zero and 120 and set the units to either seconds or mmutes Default is 5 minutes Set the Sound time This determines how long the NetGuardian s speaker will sound when an alarm occurs or clears The alarm condition will still be present after the speaker shuts off The sound timer only affects the duration of the audible alarm annunciation Set the value between zero and 120 and set the units to either seconds or minutes Set the Channel time This determines the period of time over which if there is no activity on the data ports designated as channel ports it is considered failed Set the value between zero and 120 and set the units to either seconds or minutes Alarm activity is indicated in Display 11 Point 62 See Appendix A Display Mapping Set the Craft time This determines the period of time over which if the device connected through a port designated as a craft port doesn t reset the timer an alarm will be triggered Set between 0 and 120 min or sec Alarm activity is indicated in Display 11 Point 63 See Appendix A Display Mapping Set the DCP time Set between 0 120 sec or min This determines the period of time over which if the NetGuardian does not receive a DCP poll to trigger an alarm Once the alarm is triggered then dial back up m
48. ed in order to configure these detected ROMIDs Once submitted all of the settings mentioned in the previous section will apply to this sensor the Unit field will automatically be configured upon submission no changes should be made to this field for D Wire sensors If the cell is red then the sensor is configured but has not been detected The D Wire Sensor Not Detected System Alarm will set if any configured sensor is not detected The Freq column determines how often in minutes the unit logs each sensor to a csv file Note It may take up to one minute for a newly attached sensor to register in the Edit or Monitor interface Note In T Mon when defining the D Wire temperature sensors use iF for the unit value For D Wire humidity sensors set the Voltage Value 1 to 1 the Unit Value 1 to 5 5238 Voltage Value 2 to 4 and Unit Value 2 to 100 762 4 3 12 3 Analog Polarity Override eF external temperature sensor in fahrenheit or iC for celsius iF integrated temperature sensor in fahrenheit or i C for celsius oV override polarity VDC to positive oV override polarity VDC to negative If you have a positive powered NetGuardian you may want to use this feature if you are using the internal battery sensor The Web Browser Interface will override oV and oV tags and show VDC So you won t have to view an uncommon looking tag while in monitor mode Analog Accuracy 1 of analog range 4 3 12 4 Analog Step Sizes Analog
49. ence and point addresses using SNPP Use the following steps to configure the alpha numeric pager settings 1 Under the Type column select type SNPP from the drop down menu 2 Use the Phone field if a login username and password are required They must be separated by a colon and be no longer than 29 characters combined Otherwire leave this field blank 3 Enter the numeric pager number under the PIN Rept Port heading 4 Under the IPA field enter the static IPA of the SNPP server Port automatically defaults to 444 4 3 6 3 Numeric Pager Setup The numeric pager can receive point addresses of alarms Use the following steps to configure the numeric pager settings 1 Under the Type column select Numeric from the drop down menu 2 Enter the phone number of the numeric pager under the Phone Domain heading followed by 7 commas e g 555 1212 Placing a comma after the phone number initiates a two second pause per comma This allows enough time for the pager to answer before the NetGuardian sends the alarm information i The Baud Wfmt and IPA fields are not used from numeric pager types 21 4 3 6 4 Text Paging Setup Text pages can receive information including the point addresses of alarms the alarm description time of the alarm and state alarm or clear The text pages may be viewed using a terminal such as HyperTerminal Use the following steps to configure the text paging settings 1 Under the Type column se
50. essages will be sent from 1 to 65 536 Multiple ports can be defined by defining multiple pager IDs as TCP pagers and then entering the desired ports 3 The TCP message can be viewed by a Telnet session by connecting to the NetGuardian s IP address and the TCP port entered in this screen For example Telnet to 126 10 220 199 5000 if port 5000 is selected and 126 10 220 199 is the unit s IP address See Figure 2 17 for an example message and Table 2 H for TCP message format information 2A 4 3 6 9 NUM17 Pager Setup The Num17 Pager can receive point addresses of alarms It is quite similar to the Numeric Paging format in the way it receives and reports alarms However on certain pager systems the symbol will cause a freeze or other undesirable situations Num17 eliminates the symbol from the pages it receives and reports alarms as a 17 digit series of numbers User the following steps to configure Num17 Pager settings 1 Under the Type column select Num17 from the drop down menu 2 Enter the phone number of the numeric pager under the Phone heading followed by commas for example 555 1212 Placing a comma after the phone number initiates a two second pause per comma This allows enough time for the pager to answer before the NetGuardian sends the alarm information The Baud Wfmt and IPA fields are not used from Num17 pager types 3 Click Submit Data to save the configuration settings 4 3 6 10 Echo Notification Setup An
51. he box is not checked the device will be pinged using traditional ICMP Select the OID to retrieve with the SNMP GET The following is a list of available MIB variables in the System OID field sysDescr OID 1 3 6 1 2 1 1 1 0 sysObjectID OID 1 3 6 1 2 1 1 2 0 SysUpTime OID 1 3 6 1 2 1 1 3 0 In the Community field enter the community string for the SNMP GET request The community string must match the community string configured in the target device Click Submit Data to save the configuration settings 4 3 11 Setting the Accumulation Timer 29 IPS DPS Telecom Pons Net usrdisn O5 v5 08 3208 Display Reference Pomt Reference NetGuardianG5 Beiiesh Logout Upgrade s Pomt Descnption Point Status Undefined Event Threshold 00 days fc 0 hours foo runutes Acemmulate d Time Accumulated Since 00 00 00 dd hh mm 22 Oct 2007 11 05 Reset Accumulation Tuner r Submit Date Define the Accumulation Timer settings to send an Accumulation Event alarm The NetGuardian s Accumulation Timer keeps a running total of the amount of time a point is in an alarm state to send an Accumulation Event system alarm once the total time exceeds a defined threshold To configure the accumulation timer settings Go to the Edit menu and select the Accum _Timer link In the Display Reference field enter the display number to be monitored In the Point Reference fie
52. information see Defining Point Groups 7 Under the Qual column click the None link to configure an event qualification time setting for the alarm point The Event Qual screen will appear For more information on the Qual field see the section titled Event Qualification Timers 8 Click Submit Data to save base alarm configuration settings The pager device can be an ASCII terminal T Mon element manager email or multiple SNMP managers as well as an alpha or numeric pager Base Alarms Pagers ID Description Polarity Trap Pri Sec Group Qual 1 Equip Major Normal F v 0 0 1 None 2 Equip Minor Norma v v 0 0 1 None 3 INTRSN Normal 4 v 1 2 1 None 4 BEACON Normal 4 v 1 2 2 None 5 SIDELT Normal G z 1 2 3 None 6 HMDTY Normal G v 1 2 3 None 7 H20 LEAK Normal 4 v 1 2 3 None 8 FIRE Normal E 1 2 3 None 9 TXAACTIVE Normal 4 4 1 2 None 10 TXBACTVIE Normal 4 4 1 2 None 11 DELAYED Normal E 0 0 3 None Configure the 20 discrete alarms from the Base Alarms screen 27 4 3 9 Configuring System Alarms emis O O O Pagers ID Description Trap Pri Sec Group 4 Hinedttck Ez o llo F 18 Exp Module Callout Oo 0 0 1 19 Network Time Sorner F a l 0 0 4 ji 20 Accumulation Event l 0 10 1 21 Duplicate IP Address C 0 o 1 33 Unit Reset o 0 0 1 36 Tos Provisioning E 0 0 1 37 DCP Poller Inactive Fi 0 0 1 38 NET
53. it our website at www dpstelecom com for the latest PDF manual and FAQs Web Interface Overview Configuring the NetGuardian 2 1 RADIUS Authentication Connecting to the NetGuardian 3 1 via Craft Port 3 2 Wa LAN Web Interface 4 1 Logging on to the NetGuardian 4 2 Navigating the Web Interface 4 3 Edit Mode 4 3 1 System Settings 4 3 2 Defining SNMP Parameters 4 3 3 Controlling Access to the NetGuardian 4 3 3 1 Logon Settings 4 3 3 2 Logon Profiles and Access Rights 4 3 3 3 Filter IPA Config and Operation 4 3 3 4 Radius Authentication Settings 4 3 4 Ethernet Settings 4 3 4 1 Using the Base URL Field 4 3 5 Configuring Ports 4 3 5 1 Modem Settings 4 3 5 2 Data Port Settings 4 3 5 2 1 Data Port Types 4 3 5 2 2 Direct and Indirect Proxy Connections 4 3 6 Configure Alarm Notifications 4 3 6 1 Alphanumeric Pager Setup 4 3 6 2 SNPP Notification Setup 4 3 6 3 Numeric Pager Setup 4 3 6 4 Text Paging Setup 4 3 6 5 Email Notification Setup 4 3 6 5 1 SMTP amp POP3 Authentication Support 4 3 6 6 SNMPvi Paging Setup 4 3 6 7 SNMPv Paging Setup 4 3 6 8 TCP Paging Setup 4 3 6 9 NUM17 Pager Setup 4 3 6 10 Echo Notification Setup 4 3 7 Defining Point Groups 4 3 8 Configuring Base Discrete Alarms hk Ooan A A OOND N ne ee Se ee Cee S A A WNYM COO OC PONYNONNNNNNNONDN 2 2 a a a A A UOUNNNa amp a OOOO OONO MY N O A 4 3 9 4 3 10 4 3 11 4 3 12 4 3 13 4 3 14 4 3 15 4 3 16 4 3 17 4 3 18 4 3 19 4 3 20 4 3 21
54. l only remain valid until BAC provisioning information is downloaded from T MonXM The Building Access Controller BAC option is only available for NetGuardian 420 builds with an RS 485 connection attached to an Entry Control Unit ECU 1 Enter the BAC unit ID number This is the DCP address of the ECU It must match the expansion address being polled by the master Any range from 1 255 is acceptable or enter zero to disable the unit 2 When Direction is enabled users are required to enter a 1 for enter immediately following their password or a 4 for exit immediately following their password For example if the password is 4541600 and direction is enabled users need to type in 45416001 to enter or 45416004 to exit 3 The Defaults column is where door passwords can be edited These passwords are temporary passwords used primarily for turn up and test A valid password is a combination of up to 14 digits When a valid password is entered on the keypad the NetGuardian will send a command to the Entry Control Unit ECU to operate the relay to energize the door strike 45 A N Hot Tip Be sure to define the data port you are using for the ECU as an ECU type To configure Building Access on T Mon see your T MonXM manual 4 3 20 Configuring IP Cameras The NetGuardian SiteMon G2 provides users with live streaming video of their remote sites The direct pan and tilt features allows users to visually check the status of their site
55. ld enter the alarm point to be monitored In the Event Threshold row enter the appropriate running total days hours and minutes a point is in a alarm state in order to send an accumulation event system alarm Click Submit Data to save the configuration settings 1 2 3 4 5 Accumulated Time indicates the number of days hours and minutes the timer s been running Accumulated Since indicates when the Timer started AN Hot Tip Only check the Reset Accumulation Timer box if you wish to reset the timer The Point Description Point Status Accumulated Time and Accumulated Since fields are not configurable These fields will show the corresponding data of the point you configure for the accumulation timer after you have hit the Submit Data button 30 4 3 12 Configuring Analogs Each of the NetGuardian 420 s analog channels must be individually configured to monitor data The ADCs analog to digital converters support a range of 70 to 94 VDC There are four alarm trip points thresholds in ascending order major under minor under minor over and major over You can choose the values for each of the thresholds on all channels As with the other alarms you can designate whether or not to send an SNMP trap when a threshold is crossed The primary secondary pager used to report the alarm is also set here The thresholds must be set from Under to Over in either ascending or descending potential or current order Thus the settings
56. lect Text from the drop down menu 2 Enter the phone number of the text paging device under the Phone Domain heading 3 Set the pager data rate i e 300 1200 2400 or 9600 The default baud is 1 200 4 Select a pager word format e g Data bits 7 or 8 Parity none N even E or odd O and Stop Bits 1 The default setting is 7 Even 1 i To set up text paging from T Mon see the T Mon user manual 4 3 6 5 Email Notification Setup Rro BB repy an Fonar XxX A Eaa AA B From NetGuardian30M dpstele com To jlee dpstele com Priority Normal Subject Event at dpstele com Date Fri May 27 9 08 v a dd bb Unit Reset ALARM Email notification from the NetGuardian The email pager provides alarm notification via email with a description similar to that of the alpha numeric pager 1 Use the following steps to configure the email notification settings 2 Under the Type column select Email from the drop down menu 3 Enter the domain name of the email address under the Phone Domain heading This is the portion of an email address after the symbol in name domain com Note There cannot be any spaces in the domain name 4 Enter the email recipient s user name under the PIN Rept Port heading This is the portion of an email address before the symbol in the name domain com Note There cannot be any spaces in the recipient s user name 5 Enter the IP address of the SMTP mail server in the IPA field 6
57. les and Access Rights The NetGuardian 420 allows you to setup up to 16 distinct user profiles and restrict and enable access rights to the NetGuardian based on those profiles Note If you reach the Logon Profile screen by accident you may return to the previous screen by clicking the back button on your browser Logon from the navigation links in the left pane of the web interface or by clicking Edit Logon at the bottom of the Logon Profile screen Logon Profile 1 User DPS_SUPPORT Password eeececccces Confirm Password ececccceces Call Back 559 454 1600 Admin v DB Edit v Monitor m SDMonitor v Control 7 Reach Through v Modem 7 Telnet 7 PPP 7 EditLogon Logon Profile Configuration Screen From the User Profile 1 16 screen you can configure individual user profiles 1 Enter a User ID in the User field 2 Enter and confirm the User s password in the appropriate fields 3 In the Call Back feature enter the phone number the NetGuardian will use to call back the user s modem 4 Set Access Privileges for the user Enables the user to achieve reach through Proxy access 11 PPP Enables the user to access the PPP server with the user defined password Access Privilege descriptions When you ve finished creating or editing a user profile click Submit Data 12 4 3 3 3 Filter IPA Config and Operation The Filter IPA table allows you to increase the
58. monitor mode for base alarms ping targets or system alarms becomes a link that directs technicians managers to specific Web pages or to other files viewable by a Web browser This allows users to create easily accessible informational databases on how to handle specific alarm conditions or other instructions The hyperlinked page or file will be displayed in the main window frame of the NetGuardian Web browser Follow the directions below to create hyperlinks for alarm point descriptions 1 From the Edit Menu select Ports Scroll down to the Base URL field see Figure 2 5 15 2 Enter your base URL e g http www dpstelecom com The NetGuardian creates the links from the alarm point descriptions based on the URL Once the base URL is entered the NetGuardian automatically attaches a unique suffix to each alarm point For example if the base URL is http www dpstelecom com the link for the base alarm at point 1 would be http www dpstele com base1 html Base Alarm Point 2 would be http www dpstele com base2 html and so on 3 To add a suffix other than htm1 to the hyperlinks insert the text amp pntID into the base URL This allows the user to specify the extension For example if the base URL is http www dpstele com amp pntID pdf the link for the base alarm at point 1 would be http www dpstele com base1 pdf A N Hot Tip linkable file Any file type that is viewable in your Web browser e g word document PDF txt etc
59. n formats Many cellular carriers offer a TAP gateway to SMS Check with your carrier to see if you can use a dial up connection to send SMS messages to your phone This creates an out of band path in the case of a network failure 20 4 3 6 1 Alphanumeric Pager Setup The alpha numeric pager can receive text messages including alarm descriptions time of occurrence and point addresses Use the following steps to configure the alpha numeric pager settings Under the Type column select type Alpha from the drop down menu see Figure 2 14 Enter the phone number of the Alpha numeric pager under the Phone Domain heading Enter a personal identification number under the PIN Rept Port heading Set the pager data rate i e 300 1200 2400 or 9600 The default baud is 1200 Select a pager word format Data Bits Parity Stop Bits The default setting is 7 Even 1 WRWNP 1 2 4 5 6 _ Number of pages Unit name Port and Address 01 N et Guardian 14 gt Applicable to T Mon and IAM only 3 99 1 1 3 25 2008 7 36 7 4 Display number 8 ER LI Alarm gt 9 Alarm point number Alarm status 1 alarm O clear d Date and Time NetGuardian sent page Alarm point description Alarm status N ee OONOOaSFA Alpha numeric pager description 4 3 6 2 SNPP Notification Setup Alpha numeric pagers can receive text messages including alarm descriptions time of occurr
60. nter information in the appropriate fields and click Submit Data Unit Address IP address of the NetGuardian A road sign to the NetGuardian telling it whether your packets should stay on your Subnet Mask l local network or be forwarded somewhere else on a wide area network An important parameter if you are on a network that is connected to a wide area Default Gateway network It tell the NetGuardian which machine is the gateway out of your local network Set to 255 255 255 255 if not using a gateway MAC Address Hardware address of the NetGuardian not editable for reference only DNS Address IP address of the domain name server Set to 255 255 255 255 if not using Defines the NetGuardian TCP ports used by data ports 1 8 serial ports Data port 1 Proxy Base receives the port number entered here Data ports 2 8 receive the next 7 port numbers y in ascending order i e TCP port 3000 through port 3007 at the IP address of the NetGuardian HTTP Port Enter 80 if using HTTP 443 if using HTTPS DCHP Toggles the Dynamic Host Connection Protocol On or Off Base URL The Base URL is the destination website address or the alarm point description hyperlinks See Section Using the Base URL Field Field Descriptions on the Ethernet Screen 4 3 4 1 Using the Base URL Field The NetGuardian allows users to turn each alarm point description into a hyperlink When utilized the alarm description for each alarm point that appears in the
61. oftware or hardware error has occurred Status field definitions Note If a threshold is crossed one of the following indicators will be present next to the value in the table lt Minor Under lt lt Major Under gt Minor Over gt gt Major Over Battery Conductance second reading in parentheses If adaptive reference is enabled a second conductance reading will be shown in parentheses This is the adaptive reference value which is being used to calculate the life of each battery 54 5 Frequently Asked Questions Here are answers to some common questions from NetGuardian users The latest FAQs can be found on the NetGuardian support web page http www dpstelecom com If you have a question about the NetGuardian please call us at 559 454 1600 or e mail us at support dpstele com 5 1 General FAQs Q How do I telnet to the NetGuardian A You must use Port 2002 to connect to the NetGuardian Configure your Telnet client to connect using TCP IP not Telnet or any other port options For connection information enter the IP address of the NetGuardian and Port 2002 For example to connect to the NetGuardian using the standard Windows Telnet client click Start click Run and type telnet lt NetGuardian IP address gt 2002 How do I connect my NetGuardian to the LAN To connect your NetGuardian to your LAN you need to configure the unit IP address the subnet mask and the default gateway A sample configuration c
62. ogging on to the NetGuardian Your NetGuardian must first be assigned an IP address via the TTY interface before you will be able to connect via LAN WAN using the Web Browser If you have not yet done this see Ethernet Port Setup in section TTY Interface of the hardware manual NetGuardian Password To connect to your NetGuardian 1 Type the IP address of the NetGuardian in your web browser s address bar 2 Type your password in the password field that appears Note The factory default password is dpstelecom Upon successfully logging in you will be brought to the alarm summary screen in monitor mode The NetGuardian must be assigned an IP address before you will be able to connect via LAN WAN using a Telnet client or a Web browser To connect via LAN the minimum configuration requires setup of the IP address and subnet mask Minimum WAN configuration requires that the default gateway be set as well Follow the instructions below to configure the NetGuardian s IP address subnet mask default gateway trap address SNMP port number proxy base and DHCP option 4 2 Navigating the Web Interface The links in the left pane of the web interface allow you to navigate to the monitoring or editing screen you wish to view Only links for the mode of operation you are in will be visible in the navigation pane The web interface has two modes of operation 1 Monitor Mode in which you may monitor your unit s alarms and issue control
63. ommands If you set the ring count to 0 the NetGuardian will still be able to dial out for notific ations but will NEVER Seen an ane Ca 4 3 5 2 Data Port Settings specific to your modem Data port settings can be configured in the Edit menu gt Ports screen To configure your data ports 1 From the Ports window scroll down to the Data Ports section 2 Enter a description for each port with a connected device You can configure baud rate word format and to ignore or remove CR LF carriage return line feed characters in either the input or output data stream for each port 3 Click on the link in the Type field to choose the data port type Advanced settings baud rate WFmt CR LF Mode and RTS Times can also be configured when you select an appropriate data port type See the following section for details 4 Under the options heading enter in the appropriate number of GLDs 1 12 or NetGuardian Discrete Expansions 1 3 installed Entering zero disables these options If connecting more than 3 GLDs the baud rate must be set to 9600 Note Your NetGuardian s expandability may depend on your unit s availability of RS 232 and RS 485 ports Normally NetGuardian expansion units are installed on port 3 A N Hot Tip NGDdx is an abbreviation for NetGuardian Expansion Expansion units enable you to scale from 20 base alarms and 4 base relays to a maximum of 164 alarms and 28 relays In addition to standard 17 DX units
64. ould look like this Unit Address 192 168 1 100 subnet mask 255 255 255 0 Default Gate way 192 168 1 1 Save your changes by writing to NVRAM and reboot Any change to the NetGuardian s IP configuration requires a reboot gt O Q When I connect to the NetGuardian through the craft port on the front panel it either doesn t work right or it doesn t work at all What s going on A Make sure your using the right COM port settings Your COM port settings should read Bits per second 9600 9600 baud Data bits 8 Parity None Stop bits 1 Flow control None Important Flow control must be set to none Flow control normally defaults to hardware in most terminal programs and this will not work correctly with the NetGuardian Q I can t change the craft port baud rate A If you select a higher baud rate you must set your terminal emulator program to the new baud rate press Enter and type in your password If your terminal emulator is set to a slower baud rate than the craft port normal keys can appear as a break key and the craft port interprets a break key as an override that resets the baud rate to the standard 9600 baud Q How do I use the NetGuardian to access TTY interfaces on remote site equipment A If your remote site device supports RS 232 you can connect it to one of the eight data ports located on the NetGuardian back panel To make the data port accessible via LAN configure the port for TCP IP operation You now have
65. p fields Does the NetGuardian support MIB 2 and or any other standard MIBs The NetGuardian supports the bulk of MIB 2 Does the NetGuardian SNMP agent support both NetGuardian and T MonXM variables The NetGuardian SNMP agent manages an embedded MIB that supports only the NetGuardian s RTU variables The T MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products How many traps are triggered when a single point is set or cleared The MIB defines traps like major alarm set cleared RTU point set and a lot of granular traps which could imply that more than one trap is sent when a change of state occurs on one point Generally a single change of state generates a single trap but there are two exception to this rule Exception 1 the first alarm in an all clear condition generates an additional summary point set trap Exception 2 the final clear alarm that triggers an all clear condition generates an additional summary point clear trap What does point map mean A point map is a single MIB leaf that presents the current status of a 64 alarm point display in an ASCII woe readable form where a represents a clear and an x represents an alarm Q The NetGuardian manual talks about eight control relay outputs How do I control these from my gt gt O PO SNMP manager The control relays are operated by issuing the
66. rdian This value can range from 0 65519 DNP TCP Port This option allows you to select the port for DNP3 polling over LAN Set to 0 to disable DNP3 System fields Once you ve entered your information click Submit Data to commit the data to the NetGuardian 4 3 2 Defining SNMP Parameters Access the Edit gt SNMP link to view and edit your unit s SNMP settings To define your NetGuardian SNMP parameters 1 From the Edit menu choose SNMP 2 If you wish to restrict Read and Write Access to All v1 Only v2c Only or v3 Only choose the appropriate option from the drop down dialog box Enter the community name for SNMP GET requests Enter the community name for SNMP SET requests Enter the community name for SNMP TRAPs If using SNMPv3 enter usernames and access information in the v3 User s section Define the IP address of your trap managers Set to 255 255 255 255 if not using Define the UDP port set by the SNMP managers to receive traps usually 162 Select the Format in which you want your traps to be sent to your managers OONA 10 Click Submit to save your system information settings For more information on the above steps see the field descriptions for the Edit SNMP screen in the table below SNMP Read and Write Access All X v3 Engine ID EOODDAFADIONIOBIONISCA Get ape pubis Set Gees Trap v3 ContextName dps_public Ca O ID Username Access Mode Auth Pass Priv Pass
67. rom T Mon XM vam O O Action Description Write Writes current values to NVRam Initialize Sets NVRam to default values Purge BAC Deletes the BAC Profile Database NL SubmitData NVRAM enables the NetGuardian to retain data even through a power loss 4 3 22 1 Rebooting the NetGuardian Click on the Reboot link from the Edit menu to reboot the NetGuardian after writing all changes to NVRAM Any changes to port settings require a reboot to take effect The window footer will display the text Reboot Needed if a reboot is necessary to initiate changes 47 4 4 Monitor Mode From Monitor Mode you can monitor all of the unit s alarms analogs ping targets cameras and issue controls When you logon to the NetGuardian it will be in Monitor Mode To revert to Monitor Mode from Edit Mode simply click the blue Monitor button If your hardware supports xFLSH periodically a gray line will flash near the top of the interface This indicates that data is being refreshed for the interface Loading data Summary Type Base Alarms Ping Targets Base Analogs System Alarms Summary by Group If your hardware supports xFLSH and if there is a problem with the connection or a problem with the data loading an error message will be displayed ERROR Connection was lost Type Base Alarms Ping Targets Base Analogs System Alarms Summary by Group NOTE When SSL secure mode is
68. rs The user number designated for a v3 user The NetGuardian supports up to four v3 User profiles Username The name of the user for which an SNMPv3 management operation is performed Access Mode This identifies the security modes available when SNMPvV3 is utilized The modes are as follows e No Auth No Priv This access mode does not require authentication and does not require encryption This mode is the least secure and is comparable to v1 and v2c Auth MD5 No Priv Provides authentication based on the MD5 algorithm and does not require encryption e Auth SHA No Priv Provides authentication based on the SHA algorithm and does not require encryption Priv Auth MD5 Provides authentication based on the MD5 algorithm and provides DES 56 bit encryption based on the CBC DES standard e Priv Auth SHA Provides authentication based on the SHA algorithm and provides DES 56 bit encryption based on the CBC DES standard This field contains the password used with either MD5 or SHA authentication algorithms Priv Pass This field contains the password used with privatization encryption Global Trap Managers Defines the SNMP trap manager s IP address Set to 255 255 255 255 if not using The SNMP port is the UDP port set by the SNMP manager to receive traps usually set to 162 elect between v1 Trap v2c Trap v2c Inform or v3 Trap Number of times the NetGuardian will resend SNMP v2c Informs Time interval in seconds between attempt
69. s 2 Edit Mode in which you may configure the unit The unit defaults to Monitor Mode upon logging in Clicking the green Edit button in the left pane of the web interface will take you to Edit Mode From Edit mode you may revert to Monitor Mode by clicking the blue Monitor button 4 3 Edit Mode Edit Mode provides the user access to all of the unit s configuration options i If the Edit menu does not appear in the left frame after logging on another station has already logged on as the primary user or you do not have access to edit the NetGuardian 420 database 4 3 1 System Settings From the System screen you can enter basic user information for person responsible for the NetGuardian and configure basic settings for the unit Name O i d NetGuardian420 Location Contact Phone Features 3E22 32 DEE4 Serial Number 0 NOTS O OOOO O O Unit ID 0 isabled DCP Port 2001 UDP DCP Protocol DCPx 7 SCAN Unit ID 0 Disabled SCAN Serial Port Get history a SEY Name Used to set the Name of the Name Location email address of the person responsible for the NetGuardian Note Name is the portion of the email address before the character Location Used to set the Location Name Location email address of the person responsible for the NetGuardian Note Location is the portion after the character and should be a host nam
70. s from the convenience of their desktop The NetGuardian allows your to view up to four cameras from the NetGuardian web interface To configure your camera settings 1 From the Edit menu select Camera 2 Enter the appropriate information in the Name Description IP Address and MAC Address fields for each of your cameras Note See Section Monitoring Camera Activity for camera viewing options 3 Click Submit Data to save your camera configuration settings Camera ID Type Name Description IP Address MAC Address Refresh 1 SiteMON G2 Camera 1 Office 10 0 226 187 FF FF FF FF FF FF 5 2 SiteMON G2 Camera 2 255 255 255 255 FF FF FF FF FF FF 0 3 Panasonic K Camera 3 255 255 255 255 FF FF FF FF FF FF 0 4 Panasonic gj Camera 4 255 255 255 255 FF FF FF FF FF FF 0 View live streaming video of your remote sites via Web browser Appropriate Web Browser Settings In order to perform the pan and tilt functions of the camera your Web browser must be set to check for newer versions of stored pages at every visit to the page i The directions for checking for newer versions of stored pages may vary depending on what version of Windows you are running The instructions below are relevant to Internet Explorer 5 5 and 6 0 only 1 With the Web browser open Internet Explorer version 5 5 or later click on Tools and select Internet Options from the drop down menu 2 Click on the Settings button under the Temporary Internet files he
71. s to resend SNMP v2c Informs v3 Users Association to the v3 User Table is made to specify the username security mode and passwords that should be used for sending a v3 Trap Fields in the Edit gt SNMP settings Q If you are using SNMPv3 any changes to the Engine ID or passwords will require a reboot At bootup you may experience a slight delay while the authorization and privatization keys update 10 4 3 3 Controlling Access to the NetGuardian 4 3 3 1 Logon Settings From the Logon screen you can change basic logon information for the NetGuardian and create up to 16 unique user profiles each with individual rights to access the NetGuardian Master Password Minimum Length 5 Password eeccssceee Confirm Password eoccccccce Quiet Logon EJ E ID T User Password Call Back Phone 1 DPS SUPPORT nenese 559 454 1600 To change the Master password for the unit 1 Set the minimum password length in the Minimum Length field 2 Enter your new password and confirm the password in the appropriate fields 3 Check the box if you wish to enable Quiet Logon Quiet Logon keeps the user ID and Password fields from appearing when a user attempts to login to the TTY interface adding another layer of security should anybody mistakenly or maliciously attempt to access your NetGuardian To create or edit user profiles click on the link in the User field By default the link will read Available 4 3 3 2 Logon Profi
72. sable direct proxy for all connections in order to enforce the password security provided by the TTY interface To disable proxy connections you may either 1 Set the proxy port to an uncommon value 2 Set the data ports to off in the Type field When set to off the port is no longer associated with a TCP socket which effectively disables the port from direct access This is a more secure and convenient method of disabling proxy access 19 4 3 6 Configure Alarm Notifications The Edit menu gt Notification screen allows you to configure methods for alarm notification The following sections will explain how to configure individual methods for alarm notification ID Type Phone Domain Pin Rcpt Port Baud WFmt IPA Group 1 SNMPv1 9600 3 8 N 1 D 126 010 230 170 0 2 Of 1200 7 6 1 K 255 255 255 255 0 3 SNMPv1 1200 7 6 1 255 255 255 255 0 4 Of 1200 9 17 61 255 255 255 255 0 5 T E 1200 7 6 1 K 255 255 255 255 0 6 Off 1200 7 E1 255 255 255 255 0 7 Off 1200 7 E1 255 255 255 255 0 8 Of 1200 K 7 E1 255 255 255 255 0 Multiple notification methods and group assignments are configured from the Notification screen Format recognizes numbers letters and symbols Can receive information including alarm point addresses alarm descriptions time of alarms and alarm state a k a TAP Pager Format Alphanumeric Paging Numeric Paging Text Paging T Mon Paging TCP ASCII Paging
73. set the system s time and date 1 From the Edit menu select Date and Time see Figure 2 31 2 Enter the appropriate date the day of the week and time 3 Click Submit Data to save the data and time settings i The date and time will need resetting following a power failure or reboot unless your NetGuardian is equipped with the real time clock option or network time is enabled 42 4 3 17 1 Network Time Protocol Support Current Setting Network Time Configuration Date or 2 Day Thursday E Time m 48 Time Server IPA Time Server Port 255 255 255 255 Disabled 123 Timezone Observe DST Pacifi Atlantic Eastern Central Mountain z Alaska Hawaiian GMT Configure the Network Time Protocol feature in the Date and Time screen Network Time Protocol support enables you to set a server to provide your NetGuardian the correct date and time so you don t have to enter the information if your NetGuardian loses power or has to be reset to factory settings To enable Network Time Support 1 From the Edit menu select Date and Time 2 Click on the Time Zone drop down menu and select the appropriate time zone 3 Put a check next to Observe DST if you are in an area that observes daylight saving 4 Enter the IP of the network time server in the Time Server IPA field Note To disable NTP support simply set the Time Server IPA to 255 255 255 255
74. spond to a ping within the fail time period a fault is declared Ping Cycle Period Mn 1 Failure Ping Fail Time n Declared 2 3 4 5 Min QO 1 Default timer settings The NetGuardian s System Timers allow you to control the rate of your pinging activity time of speaker sounding inactivity time for data ports and discrete alarm detect time Ping timer settings allow you to balance network traffic against alarm response times Although you can change the values from their default settings it is recommended that you use either the default settings or plan your settings so that there is no conflict among the timers Specifically the FAIL time should be set to several times the CYCLE time to allow multiple PINGs before a FAIL is declared Likewise the CYCLE time should be set to several times the wait time UN Hot Tip The smaller the CYCLE number the sooner you will find out about failures however you will increase traffic on your network 1 From the Edit menu select Timers 2 Set the Cycle time This determines how often the NetGuardian will go through its list of ping targets and 38 10 11 attempts to reach them with an ICMP ping Set the value between zero and 120 and set the units to either seconds or minutes Default is 60 seconds Set the Wait time The NetGuardian waits after sending a ping request before it determines that the target is unreachable Set the value between zero and 12 and set the units to either s
75. ssign one port as HTCP PTCP Permanent TCP during a proxy connection the connection will never time out SPS8 Serial Port Switch 8 The Serial Port Switch 8 is an external device hub that allows the connection of up to eight serial port devices to a single NetGuardian data port When an SPS 8 port is selected the NetGuardian will negotiate the connection for the user To break the SPS8 connection and return to the normal NetGuardian interface type and press Enter 18 A N Hot Tip SPS8 ports do not support direct proxy You must navigate via the TTY menu If interfacing a T Mon to SPS8 through a NetGuardian set the port type to TCP UDP Makes reach through available at UDP ports up to 4 UDP ports available CHAN Creates logical bridge to odd even partner The odd even partners are pairs of 1 2 and 3 4 This allows the NetGuardian to view communication traffic in either direction when inserted in the serial communication path between two devices This is accomplished by going in to the NetGuardian with one device and out to the other device from the odd even partner port Data is passed directly from one port to its odd even partner without being altered in any way This ability greatly simplifies troubleshooting communication problems by isolating the non communicating device When CHAN is selected the NetGuardian automatically activates the odd even partner as CHAN Baud rates for the odd even pairs can be set to any
76. switching to Reversed operation means the NetGuardian will declare an alarm in the absence of the active low signal creating the practical equivalent of an active high alarm e Ifthe alarm input is normally open switching to Reversed operation converts it to a normally closed alarm point e Ifthe alarm input is normally closed switching to Reversed operation converts it to a normally open alarm point Q Every time my NetGuardian starts up I have to reenter the date and time How can I get the NetGuardian to automatically maintain the date and time setting A You have three options for keeping the correct time on your NetGuardian Real Time Clock Option You can order your NetGuardian with the Real Time Clock hardware option Once it s set the Real Time Clock will keep the correct date and time regardless of reboots Network Time Protocol Synchronization If your NetGuardian has Firmware Version 2 9F or later you can configure the unit to automatically synchronize to a Network Time Protocol NTP server e To get the latest NetGuardian firmware sign in to MyDPS at www dpstelecom com mydps e For instructions on configuring your NetGuardian to use NTP synchronization see the Network Time Protocol Support section of this manual T Mon RTU Time Sync Signal You can configure your T Mon NOC to send an RTU Time Sync signal at a regular interval which you can set to any time period between 10 and 10 080 minutes The Time Sync will autom
77. tGuardian input the appropriate information in the following fields Global Settings Retry Enter the number of times the RADIUS server should retry a logon attempt Time out Enter in the number of seconds before a logon request is timed out Servers 1 2 Enter the IP address of the RADIUS server IPA Port Port1812is an industry standard port for using RADIUS Enter the RADIUS secret in this field After successfully entering the settings for the RADIUS server the NetGuardian Web Browser will prompt users for both a Username and Password which will be verified using the information and access rights stored in the RADIUS database RADIUS logons are case sensitive If the RADIUS server is unavailable or access is denied the master password will work for craft port access only Also the dictionary dps files included on the Resource Disk needs to be loaded on the RADIUS server for access right definition If RADIUS is enabled on the NetGuardian local authentication will not be valid 14 4 3 4 Ethernet Settings From the Ethernet screen you can configure information for your NetGuardian 420 s ethernet ports Unit Address 010 000 223 111 010 000 223 111 Subnet Mask 255 255 000 000 255 255 000 000 Gateway 010 000 000 254 010 000 000 254 MAC Address 00 10 81 00 55 86 DNS Address 255 255 255 255 Proxy Base 3000 HTTP Port 80 HTTP use 80 HTTPS use 443 DHCP Base URL To change Ethernet information e
78. ted reply is sent back to the unit device allowing the user to connect Also included in the reply are the user s individual access rights so different users can be granted different privilege levels If the user s login attempt is not found a rejection is returned instead RADIUS configuration for the NetGuardian will be achieved via the web browser interface or TTY interface For details see the separate user manuals for the NetGuardian 420 web browser 3 Connecting to the NetGuardian 3 1 via Craft Port W NetGuardian 420 Building o Facilitator NetGuardian Craft Port The simplest way to connect to the NetGuardian is over a physical cable connection between your PC s COM port and the NetGuardian s craft port Use the DB9M DB9F download cable provided with your NetGuardian to make a craft port connection Select the following COM port options e Bits per second 9600 e Data bits 8 e Parity None e Stop bits 1 e Flow control None The default password is dpstelecom You can perform basic configuration via the craft port but if you like you can connect via the craft port just to configure the NetGuardian s Private LAN IP address and then do the rest of your configuration via a LAN connection 3 2 Via LAN LNK LAN 10 100BaseT Ethernet port 1 You can also connect to the NetGuardian over a LAN connection This is a very convenient way to provision multiple NetGuardian units at multiple lo
79. the analog channel you are using for the integrated current sensor 5 Battery A and 6 Battery B 2 Set your desired thresholds Be sure to set your thresholds in reference to your NetGuardian s power input e g 24 VDC 48 VDC or wide range 4 3 12 2 D Wire Sensors D Wire Sensors 18 Pagers ID ROMID Description 207D2D0C0000003B Major Under Minor Under Minor Over Major Over Trap Freq Pri Sec 78 9842 34 9841 84 9905 89 9905 v 15 288ED1080300008C 79 0000 35 0000 50 0000 70 0000 v 15 78 9969 34 9968 84 9969 89 9969 v 15 789959 349968 849969 899969 a s a R S we we ke Re S 78 9969 34 9968 84 9969 89 9969 4 hs 78 9969 34 9968 84 9969 89 9969 v 15 78 9969 34 9968 84 9969 89 9969 v 15 w Nile for TETT f ej S e e e fell e S e ells Te rell rell res eS le let be 78 9969 34 9968 84 9969 89 9969 v 15 Fig 2 28 D Wire Sensors menu If this NetGuardian has support for D Wire sensors their configuration links will appear in the Edit menu The interface will resemble that of the regular analog pages with the difference being a new column for the ROMID s of each sensor Any detected or configured sensor will appear in this column The color of each ROMID s cell in the table will depend on its detected status If the cell is yellow that sensor is detected but is not yet configured The page must be submitt
80. up to 128 Event Qualification Timers which are grouped into sections of sixteen 2 Enter the display and point number for the point you wish to qualify Note the ID will correspond to Event Qualification A list of displays and points can be found in Appendix B 3 Inthe Value field enter the appropriate value the field handles entries between 1 127 4 Under the Units column click on the drop down menu and select the appropriate unit of time sec min hour 5 Under the Type column click on the drop down menu and select the appropriate event type Alm alarm Pri primary Sec secondary Note To delete an entry set the Type to None 6 When you are done making changes scroll to the bottom of the page and click Submit Data CAUTION Set conditions for alarms are qualified clear conditions are not By referencing a control relay in the display and point fields an event becomes a momentary relay time Controls are mapped to Display 11 Points 1 4 See the Reference Section of this manual for display mapping information 37 4 3 15 Setting System Timers Value Units Cycle 1 120 60 sec H Wait 1 12 8 sec Fail 1 120 5 min amp Sound 0 120 6 sec K Channel 1 120 2 min E Craft 0 120 0 min amp DCP 0 120 30 sec H Tmd Tick 0 60 0 min PPP 0 120 15 min NTP Sync 0 120 60 min g Proxy 0 120 20 min E Web Timeout 0 120 10 min Web Refresh 5 120 60 sec LCD Delay 1 60 2 sec When a target fails to re
81. you wish to block only the addresses listed in the table If you wish to allow only those IP Addresses listed in the table do not check this box 5 Enter the IP address of the machine s you would like to give access to the NetGuardian 6 Click Submit to save the configuration settings A N Hot Tip Entering a zero in any of the octet fields will declare that part of the octet to be a wildcard WARNING Does not work with networks that assign IP addresses Use the wildcard field to open an entire subnet 13 4 3 3 4 Radius Authentication Settings RADIUS Remote Authentication Dial In User Service is an industry standard way to manage logins to many different types of equipment in one central location The NetGuardian 420 connects to your central RADIUS server Every time a device receives a login attempt usually a username and password it requests an authentication from the RADIUS server If the username amp password combination is found in the server s database an access granted reply is sent back to the unit allowing the user to connect RADIUS Retry 3 Time out 60 Seconds NetGuardian 420 IPA 255 255 255 255 Disabled Username dps user Password j eeeeeee Port 1812 submit Secret default_secret IPA 255 255 255 255 Disabled DE DPS Telecom Port 1812 Secret default secret RADIUS server prompt for Username and Password Submit Data RADIUS configuration screen To configure RADIUS authentication for your Ne

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