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        IOS User Manual v4 7 (140401).docx
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1.      Edit        KP11 Total indirect energy consumption  kWh   year    775 561  Total indirect energy from electricity  kWh   year    775 561    Total indirect energy from imported heating and cooling  kWh   year    Insufficient data     Total direct energy consumption  kWh   year    527 045  Total direct energy consumption from all sources excl  biomass  kWh   year    527 045    Total direct energy consumption from biomass fuelled sources  kWh   year    Insufficient data     Property energy intensity  kWh   m2   year    Insufficient data          e  t provides a list of options that enable the user to complete various actions associated  with the parent property record  measurement record and performance data  The  following options are available via the Activities Menu     o Edit Property Details     Open and edit the parent property record   o Edit Measurement Details     Open and edit the related measurement record     o Consumption     Access the ISA KPI question set through each consumption  entry period     11 4 1 The Online Questionnaire    e The Online Questionnaire can be accessed by selecting on a consumption period from  a drop down list underneath Consumption  or alternatively from the from the  consumption entry list screen  as shown below   This screen displays all the  consumption entries for the reporting year for which the consumption data is to be  entered     IOS     User Manual v4 7  140401  65 Page    You are here  List of Portfolios    tsplaa    PRY0001
2.    The ISA Online System    User M anual                TABLE OF CONTENTS    1 Introduction 4  1 1 The Online System 4   1 2 About this guide 4   1 3 System queries and support 4   1 4 Technical guidance 5   1 5 Email 5   1 6 Related documents 5   2 Creating an ISA system account 6  2 1 Types of account within the ISA system 6   2 1 1 ISA system account 6   2 1 2 Holding Company 6   2 1 3 Portfolio Owner 6   2 1 4 Measurement Credit Account 6   2 1 5 User Account 6   2 2 The ISA System Account Registration Process 7   3 Logging onto the system 8  3 1 The Portfolio Management Menu 8   3 2 Navigation 8   3 3 System time out 9   3 4 Logging out 9   4 The User Maintenance Menu 10  4 1 Adding New User Profiles 10   4 2 Editing Existing User Profiles 12   4 3 User Profile Permissions 13   5 Companies  Portfolios  properties and Measurement 16  5 1 Introduction 16   5 2 Logging Organisational Level Records 17   5 3 Logging Portfolios and Sub Portfolio Records 17   5 4 Logging Property Records 18   5 5 Logging Measurement Records 18   5 6 The High Level Process 18   6 Logging a Sub Company 21  7 Logging a Portfolio 23  7 1 Logging a Sub Portfolio 26   8 Logging a Property 28  8 1 The Property Management Menu 28   8 2 Logging a new Property Record 29   8 3 Defining the Property Level 32   8 4 Linking Property Records Together 33   8 5 Transferring a Property Record  34    lOS     User Manual v4 7  140401  2 Page    10    11    12  13    14    8 6 Bulk download   upload facility  The c
3.   Click on the BROWSE button and search for the location of your edited spread sheet and click  on the spread sheet     Click on the OPEN button     Please Note  If the measurements are new to the properties  for the reporting year  then  credits will be deducted from your Measurement Credit Account  One credit is deducted  for each measurement uploaded into the system     A message on the assessment upload screen  please see screen shot below  displays  the number of credits currently available in the account  and the user should ensure that  there are sufficient credits remaining in this account to upload all the measurements for  the properties  No credits are deducted for amendments to existing measurements   Please refer to The Charging Mechanism for further information     Click on the UPLOAD FILE button     You are here  List of Portfolios    Demonstration Portfolio    Upload Assessment    Measurement Type Building    Upload Type Measurement    Disclaimer   It is your responsibility to ensure the quality of data you are uploading  You are advised to complete all  mandatory fields before uploading your bulk data  Assets can not be submitted for assessment without  completion of mandatory fields  Please refer to the asset register documentation requirements  This can be  found on the template       Your file should now be uploaded on to the ISA online system and the edited measurement  details will be written to the relevant property  A tick will appear in the measuring 
4.   Details   D  Assign Asset Manager Auditor    Previous       IOS     User Manual v4 7  140401  77 Page    13 MY REPORTS    e My Reports     The My Reports functionality allows the user to display the enhanced reporting  functionality within the ISA Online System     e The reports are generated dynamically and reflect the information that is held in the ISA  System at the time at which the reports are generated  They can be updated in response to  any changes the user makes to data within their portfolio     e As well as generating reports for the current year  they are also available for earlier years  where data has been entered     Home User Maintenance    My Reports    You are here  My Reports  ISA Property Profile Relative Performance of ISA  Property    1 KPI3     Property energy intensity    Aggregated Absolute Performance of  ISA Property    Number of properties by ISA property type 1 KPI1     Total indirect energy consumption    13 1 Report Categories    Total floor area of properties by ISA  property type      Average floor area by ISA property type    Number of properties by ISA property  type  region and country    5 Floor area of properties by ISA property    type  region and country    6 Number of properties by age band  7 Floor area of properties by age band    Data Extract    by ISA property type  global region and  country   KPI2     Total direct energy consumption  by ISA property type  global region and  country   KPI4     On site energy generation by ISA  
5.   Portfolio Owner user profile is presented as greyed out on the Account User Management  Menu     REGISTERED PORTFOLIO USERS  ADMIN   No  First Name Sumame User Name PM Prop M AM EQ Activate    Bloggs  Hanks       Please Note  At present  ONLY ONE Portfolio Owner can exist within an account     e  Nextin the hierarchy is the Portfolio Manager  PM   The PM has nearly all of the functionality  associated with the PO user profile  There are a number of rules within the system related to  the PM user     o There is no limit to the number of PMs that can be created and active within an  account     o PMs can be assigned to Portfolio or Sub Portfolio Records that are logged   o Only one PM can be assigned to a Portfolio or Sub Portfolio at any one time     o Only one PM can be present within a Portfolio  It is not possible within the system to  have different PM users assigned to Property or Measurement Records     e After the PM  the next user profile in the hierarchy is the Property Manager  PrM   The major  difference between the PM and the PrM is the ability to create additional user profiles  The PM  has permission to add additional users  the PrM does not  There are a number of rules  within the system related to the PrM user     o There is no limit to the number of PrMs that can be created and active against a  holding company account     o PrMs can be assigned to site  building or asset defined property records  o Only one PrM can be assigned to a property or measurement r
6.   a selection of answers is presented in a drop down field  Although  the field may not be large enough to present the full answer  this can be viewed by  hovering over the text with the mouse cursor     IOS     User Manual v4 7  140401  68 Page    You are here  List of Portfolios    Demo Portfolio    Demo 1    Online Questionnaire    ww    Energy Waste Water          No Question Client Comments Auditor Comments  What is the annual electricity  as  metered  used by the building       supplied by the mains supply in  ENESA l kWh annum  The start and end K    dates for each kWh annum figure source 8f data  bills  where based on readings rather than  given must be the same  estimates   copy of annual report  What is the annual natural gas  usage  excluding that for  e cogeneration  as metered  by the  ENE080031   building in kWh annum  The  start and end dates for each  kWh annum figure provided must  be the same                 e Consumption data should be recorded in the Answer box which appears underneath  each question     You are here  List of Portfolios    Demonstration Portfolio    Bldg 3    Online Questionnaire    Reporting Period   January      Energy   Waste   Water        gt  Question     AEP     080030 Consumption of grid supply electricity     i  Answer  362 204 00 f Units  kwh   Value  362204 00000000  K  Client Auditor      Comment  Comment     re  Question       Natural gas consumption  mains supply gas     080031    p_a      i  Answerg  92 015 00 Units  m3 v Val
7.   logged                  Sub  portfolios  required     Yes    v                User completes  sub portfolio  logging form       Sub portfolio  record logged                         User able to log  property                  Property    Logging  Process       Measurement    Data Logging  Process       Performance  Data Logging    Process       IOS     User Manual v4 7  140401        properties to  log          Yes        Is  property a  Site     No    Building     No     therefore  property record    as an asset       User selects a       property to log  measurement  record against                measurement    Yes       User able to drill  down into  measurement  record                        Will be defined    _____               Property logging    form opened            gt     site data defined                Property logging  form opened   building data   defined                Property logging  form opened   asset data  defined             No    gt     Measurement       opened                Property record    defined asa        Site  or parent                 Relationship    with site record        defined                Relationship    with building P    record defined             logging form  gt        Data for    measurement        defined                Property  record logged                Property                                           Property tree  created             Property tree                                              Performance  Management  me
8.   property    and    measurement    details could  be repeatedly displayed  over many rows  for a particular property  However the  consumption data for energy  water and waste would be unique for each row     IOS     User Manual v4 7  140401  82 Page    14 GLOSSARY OF TERMS    Term Definition    One of three classifications that the client can define a property as   through the property level field    Asset It refers to a part of a building entirely or partially bounded by dividing  elements and whose floor and or ceiling forms part of the structure of the  building  accessible to people     A user profile that can be awarded to user accounts within the system   Asset Manager which has pre defined permission settings  The Asset Manager  AM  user  profile is below the Property Manager  PrM  user profile in the overall user  profile hierarchy for the system     A BREEAM certification scheme used for quantifying the environmental  performance of buildings during operational stages against the BRE  Environmental and Sustainability Standard  BES  5058  the BREEAM In   Use Standard   The BREEAM In Use Standard has been produced to  BREEAM In Use ae l  enable provision of information about the environmental performance of  the building  Asset Rating   the operation of the building  Building  Management Rating  and how the client manages their activities within    the building  Organisational Rating      One of three classifications that the client can define a property as   through
9.   section     8 3 Defining the Property Level    e The system allows property records to be logged at one of three levels through the property    Level field located at the top of the Property Logging Form  Property records can be logged  as Sites  Buildings or Assets     e Providing they are logged within the same portfolio or sub portfolio  property records can be    linked  subject to the Property Level that is assigned to each record  This is discussed further  in the next section     e Site  building or asset records can all be measured against the ISA Key Performance  Indicators  KPIs   providing a measurement record has also been logged and sufficient  performance data has been entered via the Online Questionnaire     IOS     User Manual v4 7  140401  32 Page    8 4 Linking Property Records Together    e In addition to defining property records as sites  buildings or assets  it is also possible to link  property records together  subject to the rule that governs this within the system     e As the system is developed over time by ISA  enhanced reporting and scoring functionality will  be available for property records that have been linked together to form Property Trees     e Property records can be linked together by using the Parent Site and Subsidiary Assets  fields within the Property Logging Form     e As mentioned previously  there are several rules in place within the system that govern how  property records can be linked     o Links are made between property r
10.  1 ISA system account    This refers to the entire account created for an ISA member within the ISA system  In order to  create an ISA system account  the holding company and the portfolio owner must be defined  ISA  system accounts are created by the ISA administrative team  and cannot be created by ISA  members themselves     2 1 2 Holding Company    Within the ISA system  the term holding company refers to the name of the ISA member s  organisation  as defined by the ISA member  Within the ISA system  all entities that are logged   such as portfolio   s properties or additional users are logged against the holding company  It is only  possible to have one holding company within an ISA system account  The ISA system does provide  functionality to log subsidiary companies once the system account has been created     2 1 3 Portfolio Owner    In addition to defining the holding company during the ISA system account registration process  the  principle user from the holding company must also be defined  Within the ISA system  the principle  user is called the Portfolio Owner  and is assigned with the Portfolio Owner user profile against their  individual user account  The Portfolio Owner user profile has permission to complete any action  within the system     2 1 4 Measurement Credit Account    In addition to the holding company and nominated Portfolio Owner  the number of measurement  credits that should be added to the ISA system account must also be defined during the ISA s
11.  12 example street  w4    et London ISA Member    Page  1    Log New Sub Company       IOS     User Manual v4 7  140401  22 Page    7 LOGGING A PORTFOLIO     gt  ED  EZ CHED    Sub Company          Portfolio    Sub Portfolio    e Select the Log New Portfolio link on the Portfolio Management Menu     Please Note  Only Portfolio Owners or Portfolio Managers have access to this functionality     Home     ee def    You gged in as  Demo Manager   Portfolio Owner  Organisation ISA Demo Org    You are here  List of Portfolios    Portfolio Name Sub Company Portfolio Manager    User Maintenance    View all Portfolios       Filter by Sub Company   Show A    No  of  Assets    Reference No  of No  of    Number Sites Bids Details    Modified Date       No records to display     Company List    Log New Portfolio   Log New Sub Portfolio    Terms of Use   Online User Manual   Copyright BRE Global Ltd 2010             e Use the Portfolio Logging Form to add portfolio details into the system     IOS     User Manual v4 7  140401     23 Page    You are here  List Of Portfolios    Add New Portfolio       Registered On  30 November 2011    Portfolio Details     Organisation       Division  if applicable      Portfolio Name       Portfolio Manager       Description        e As many fields as possible should be completed subject to information available to the user     Please Note  Red asterisks indicate that the field is mandatory and must be completed in  order to submit the form     e Input field
12.  31 Page    Basic Property Details  Which of the following building types  best describes the property   Tier 1        Which of the following building types    l best describes the property   Tier 2        Which of the following building types  best describes the property   Tier 3        i Building type   Additional attributes         ils this a listed building        Cancel   Submit  amp  Exit         o Is this a Listed Building      Enables the property to be defined as listed or not listed     e Once logged  the system will display the property record on the Property Management  Menu  and will show any relevant links that have been created to other property records     You are here  List of Portfolios    Demo Portfolio       ee Portfolio Name Portfolio Property Modified    Manager Details    Demo 1 Site Demo Portfolio DemoManager Demo Manager 30 11 2011    Property Ref Client Reference eae  Portfolio Portfolio Property Modified    Smaller Building Building Demo Portfolio DemoManager 30 11 2011    Manager    Property Ref Client Reference ee Portfolio Portfolio Property Modified    PRY00006282 Sub let floor ASS Demo Portfolio DemoManager 30 11 2011  Manager    Log New Property   Transfer Property          e Within the Property Logging Form  there are two key functions which affect other areas of  the system  The Property Level field  and the fields that enable the creation of links    between property records  These functions are explained in more detail within the following
13.  Deta    Occupancy details    i Start date of man agement DD MM YYYY       End date of management  DD MM YYYY       Owner Invester names    i Ownership type    i Start date of ownership  DD MM YYYY i       End date of ownership  DD MM YYYY     i Owner Invester name    i Owner  Invester name    i Start date of tenancy  DD MM YYYY     i End date of tenanacy  DD MM YYYY        Number of days per year under normal full  operation throughout the reporting period        Number of hours per day under normal full  operation throughout the reporting period        Average annual Vacancy  unoccupied  Rate            Number of visitors to the building   if a retail   leisure property          Percentage floor area occupied over the year      i Number of workstations        Submit  amp  Exit         e As with the Variable Measurement Details Sub Form  the format of the Occupancy Details  Sub Form varies depending on the Property Level selected for the parent property record     a  For Sites    e Landlord  Managing agent   s name     where not listed select    third party      Enter the name of  the organisation that has leased the building     e Start Date of management  DD MM YYYY      Please enter the date that management of the  site commenced  if applicable      e End date of management  DD MM YYYY    Enter the date that management of the site  ended  if applicable      e Owner  Investor name     The individual or organisation with freehold ownership rights to the  site     e Ownershi
14.  Portfolio Name    Demonstration Portfolio v Property Type select saj             select  Credit left in your account to register 66   measureme Site  To purchase additional measurement credits please con Building    Asset    Previous       5  Select  tick  the properties from the portfolio sub portfolio  then tick the MEASUREMENT check  box and click the DOWNLOAD button to download the Measurement details template     IOS     User Manual v4 7  140401  38 Page    Organisation My Org v Portfolio Name Demonstration Portfolio v    Sub Portfolio Name Demonstration Portfolio v Property Type Building 7       Credit left in your account to register  990   measurements  To purchase additional measurement credits please contact ISA       Portfolio Name   Portfolio Manager       Demonstration Portfolio Jo Bloggs Building    Demonstration Portfolio Jo Bloggs Building             C Download All C  Property Details C Questionnaire    Previous     Download Empty Template         6  Once this process has completed click on the SAVE button to save the downloaded spread   sheet onto your local drive in preparation for editing     Editing Steps    7  Open the saved spread sheet and complete the details as required in each of the three  worksheets Measurement  Occupancy and Utility  Please ensure all mandatory fields are  completed     Ensure where appropriate  options from the drop down lists are selected  Do not override these  values with any other values     Please note  the consumption ent
15.  a particular entry period in each section  Energy   Waste  Water   a couple of additional actions need to be performed on the template     B The check box    Check to Upload     column c      Upload    column  must be ticked for the entry  period  see red box in the below screen shot      A    Energy Details    Consumption of grid supply electricity Natural gas consumption  mains supply gas   Questions    Bldg 2    Asset Name Consumption Period ee ENE080031 epi pooo s f eneoeooaa ENE080032             Bidg 2   Bidg 2   Bldg 2   Bldg 2  10 Bldg 2  11 Bldg 2  12 Bldg 2  13 Bldg 2  14 Bldg 2  15 Bldg 2  16 Bldg 3  17 Bidg 3  18 Bidg 3  19 Bldg 3  20 Bidg 3  21 Bidg 3  22 Bldg 3  23 Bidg 3  24 Bldg 3  25 Bidg 3  26 Bidg 3  27 Bldg 3  28       my  Oow   dT dd Cd  me fOe O S T T T    T  r a a S S T A A  ma  OF  i       mos  Doea     dT Cd Cd Cd   creto uo  a oO       B A value which best describes the data entered under column DQ     Please select the  statement which applies to the energy data entered  including any data that is aggregated  from other property units      must be selected for the entry period  See screen shot  below   This will give an indication of the quality of data being entered     IOS     User Manual v4 7  140401  44 Page       DM    n site CHP using LPG  Please select the statement which applies to the energy data entered  including any data that is aggregated from other property units     Units EEE   Covers all energy sources used by the property and is ba
16.  areas whether  enclosed  multi storey or surface facilities  will be excluded from gross  lettable areas     Gross Lettable  Area  GLA        lOS     User Manual v4 7  140401  83 Page    Term Definition    ISA  in partnership with the BRE Trust  is bringing together a global  International network of leading real estate organisations dedicated to achieving a  Sustainability more sustainable built environment by creating a benchmarking club to  Alliance  ISA  measure the performance and environmental impact of existing   commercial buildings  For more information see www theisa org     A web based software system used by ISA members to conduct pre   ISA Online System assessments of their property in order to generate ISA Key Performance  Indicator  KPI  measurements     A set of 9 Key Performance Indicators formed by the International  Sustainability Alliance and used by organisations assessing the   KPI report performance of their real estate in the ISA online system Key  environmental performance data spanning Energy  Water and Waste is  entered into the ISA online system to generate KPI Reports     Measurement Used by clients to pay for logging a new measurement record  or for re   Credit measuring a certified measurement record     A form that is presented when the Log New Measurement function is  used on the Measurement Management Menu  This form is used to  define a new measurement record    Measurement The Measurement Management Menu is presented when a user drills  Ma
17.  example      Please Note  The link to request the closure of the current reporting year and  opening of the next is only available to the Portfolio Owner user profile     Please Note  You should only click on this link when all entry and editing of data  relating to the current reporting year is complete  as once the rollover into the  next reporting year has been completed you will no longer be able to make any  changes to the previous year   s data  For this reason you must ensure that data  entry by all users in your organisation including for any sub companies  registered under your organisation is completed before this request is activated     lOS     User Manual v4 7  140401  73 Page    e Clicking the Data entry complete for 20xx  Request access to 20xx link will display the  following screen     Home User Maintenance  My Reports    You are logged in as  Avnish Shah   Portfolio Owner  Organisation  Testco5    You are here  Request Access to Next Reporting Year    1    confirm that 2010 consumption data has been entered and checked for all properties in my portfolio    _  now wish to close the current reporting year and have access to 2011 data entry  3    acknowledge that  once closed    will no longer be able to make changes to my 2010 data   but will be able to read it   4  Please Tick to confirm  or Click to confirm      5  ISA Admin will be in touch to confirm when the system is open for 2011 data entry    CI   Accept the Terms and Conditions       If you agree wit
18.  function     As with portfolio  sub portfolio records  and property records  a measurement owner must be  assigned to a measurement record  Any user within the system can be assigned to a  measurement record  Only one owner can be assigned to a measurement record at any  one time     It is not possible to delete measurement records     5 6 The High Level Process    Here is a process flow diagram that shows the process of creating organisational structure and  defining properties within the ISA Online System     lOS     User Manual v4 7  140401  18 Page    High Level Process Map    Online System    Account Setup       Ol cer alert lite a   Level Data    Logging  Process          Portfolio and  Sub Portfolio    Logging  Process       Property       Logging  Process       IOS     User Manual v4 7  140401           ISA member  logs into online  system account              ISA member requests  online system account  from ISA admin team                     Sub  companies  equired     Yes    v                      User completes  sub company  logging form       Sub company   record logged   against holding  company                         User able to log  portfolios and  sub portfolios                     Portfolio record  logged                       Further  portfolios  equired     No  Yy             User completes  Yes   portfolio logging m gt   form                Portfolio record  logged against  company             User defines  portfolio          l          Portfolio record
19.  have no sub portfolios  and just to use portfolio records     lOS     User Manual v4 7  140401  17 Page    5 4 Logging Property Records    Once a portfolio record has been defined and logged against the holding company  it is  possible to drill down into the portfolio and begin logging property records     As with portfolio and sub portfolio records  a Property Manager  PrM  must be assigned to  every property record logged within a portfolio  The PO  any other user defined as a PM or  PrM can be assigned to a property record  Only one user can be assigned to a property  record at any one time     Unlike a sub company  portfolio or sub portfolio record  property records can be deleted   provided they are not linked to other property records     As well as defining the PrM  the Property Level for a property record must also be defined  before it can be logged  There are three Levels that a property record can be defined as     o Site  o Building  o Asset    5 5 Logging Measurement Records    Once a property record has been defined and logged within a portfolio  it is possible to drill  down into the property record to log a measurement record for the property     Logging a measurement record against a property allows the process of measuring the  property   s performance to begin  Unlike logging any other type of record within the system   there is a charge of 1 Measurement Credit for each measurement that is logged against a  property  which includes using the Re measurement
20.  may be created for different types of property  for  different regions  or for different countries  As an example  portfolio records may be created for  different regions in the UK  South East  South West  Midlands  North East etc   if a property  owner has multiple properties throughout the UK     There is no limit for the number of portfolio records that can be logged against a holding  company     In order to log a Portfolio Record  a Portfolio Manager  PM  must be assigned  Only the  Portfolio Owner  PO  or users defined as PMs can be assigned to a portfolio record  Only one  user can be assigned to a portfolio record     As with Sub Companies  it is possible to define sub portfolios  which are linked to portfolio  records  The option to create sub portfolio records has been included to provide flexibility in  the way organisational and corporate structure is created  and is optional     There is no limit to the number of sub portfolio records which can be linked to a portfolio  record     In order to log a sub portfolio record  it must be linked to a portfolio record  and a Portfolio  Manager  PM  must be assigned  Only the Portfolio Owner  PO  or users defined as PMs  can be assigned to a sub portfolio record  Only one user can be assigned to a sub portfolio  record     Please Note  Unless a complex organisational structure exists in real life  it is recommended  that users keep organisational structure within the system as simple as possible  The  simplest model is to
21.  of the properties  This  is achieved by the next process     IOS     User Manual v4 7  140401  42 Page    Process C    Download Upload Consumption Data for New   Existing Properties     Please Note  For new properties on the ISA system  this process must follow the  download upload process for basic property details and measurements described above     For existing properties on the ISA system  the above process may or may not be necessary  since the property and measurement details would already exist on the system  It is only if  modifications need to be made to these that you may want to use this process     Download Steps    1  Log into your account on www isameasurement org   2  From the HOME screen click on the DOWNLOAD PROPERTY DETAILS link   3  Use the drop down boxes to choose  where applicable      a  ORGANISATION   b  PORTFOLIO NAME   c  SUB PORTFOLIO NAME  d  PROPERTY TYPE    Click on the GO button    Select from the list of properties displayed by ticking the relevant box es    Select the QUESTIONNAIRE option   Click the DOWNLOAD button     tO OF    Organisation My Org v Portfolio Name Demonstration Portfolio v    Sub Portfolio Name     Demonstration Portfolio v Property Type Building    Credit left in your account to register  987  measurements  To purchase additional measurement credits please contact ISA      Portfolio Name Portfolio Manager Asset Name   Property Type   O Apply        K     Demonstration Portfolio Jo Bloggs Bldg 1 Building     K     Demonstra
22.  remain logged into the system when leaving  your computer unattended     e Click on the Log Off option on the Control Panel to leave to system     IOS     User Manual v4 7  140401  9 Page    4 THE USER MAINTENANCE MENU    This section will explain how to manage the different ISA accounts     e Clicking on the User Maintenance option from the Control Panel displays the User Account  Management Menu     REGISTERED PORTFOLIO USERS  ADMIN   First Name Sumame User Name PM Prop M AM EQ Activate    Bloggs  Hanks       e  he User Account Management Menu is used to add and manage other users within the  account  Assigning user privileges can be completed by ticking or un ticking the check boxes  highlighted below  User privileges are outlined later in this section     e The account of each user can also be activated or de activated via this menu  by ticking or un   ticking the relevant Activate box for the user     4 1 Adding New User Profiles    e Press the Add New User button to display the User Registration Form     Please Note  Red asterisks indicate that the field is mandatory and must be completed in  order to submit the form    USER REGISTRATION FORM    Title Mm E  First Name  Surname   Role   Department   Contact Email EPID Usemame    Contact number   Office   Contact Number   Mobile   Username Email    Password    Confirm Password    EFID    Register Now       e The Contact Email  EPID Username  field should contain the email address that a user  wishes to be contacted at if
23.  rooms  non exclusive  public spaces and thoroughfares  For the purposes of ISA Key Performance Indicators  it has  been agreed that parking areas whether enclosed  multi storey or surface facilities  will be  excluded from non lettable areas     e Gross Internal Area  GIA   m2    Gross Internal Area is the area of a building measured to  the internal face of the perimeter walls at each floor level  In a single occupier building  the  GIA should equal the GLA but in a multi tenanted building  GIA is the sum of GLA and NA     GIA Includes    Areas occupied by internal walls and  partitions    Columns  piers  chimney breasts   stairwells  lift wells  other internal  projections  vertical ducts  and the like    Atria and entrance halls  with clear height  above  measured at base level only    Internal open sided balconies  walkways   and the like    Structural  raked or stepped floors are    GIA Excludes    Perimeter wall thicknesses and external  projections    External open sided balconies  covered ways  and fire escapes    Canopies    Voids over or under structural  raked or  stepped floors    Greenhouses  garden stores  fuel stores  and    property to be treated as a level floor the like in residential    measured horizontally    Corridors of a permanent essential nature   e g  fire corridors  smoke lobbies     Mezzanine floor areas with permanent  access    Lift rooms  plant rooms  fuel stores  tank  rooms which are housed in a covered  structure of a permanent nature  whet
24.  the Property Level field    It refers to an undivided shelter comprising a space entirely or partially   bounded by enclosing structures  intended for specific purposes    assess the assets they represent     This is a unique identifier distinguishing each property record determined  by the client  e g  this could be the internal reference number from your  Property Management System and or the name of the property for easier  identification     Control Panel A menu panel that presents various options  which is present at the top of  every screen within the ISA online system    A user profile that can be awarded to user accounts within the system  which has pre defined permission settings  The Enquiry Only  EQ  user  profile is below the Asset Manager  AM  user profile in the overall user  profile hierarchy for the system        Client Reference       Enquiry Only User    Gross Internal Area is the Area of a building measured to the internal face  Gross Internal Area of the perimeter walls at each floor level  In a single occupier building  the   GIA  GIA should equal the GLA but in a multi tenanted building  GIA is the sum  of GLA and NA     Gross Lettable Area of a unit is the floor space contained with a tenancy  at each floor level measured from the inside of main faces of external  walls and  where applicable  the inside faces of internal inter tenancy   partition and common area walls  For the purposes of ISA Key  Performance Indicators  it has been agreed that parking
25.  the property is located in from the drop down list  This  updates the form to provide nationally specific County Region options below     o Town City     Enter the town city that the property is located in     o County Region     Determined by selection made within the Country field  select the  county or region in which the asset is located from a drop down list     Please Note  An    Other    County Region field will appear for countries with regions outside of  the system   s stored options    o Post Code Zip Code     Enter to postal zip code for the property     o Site Class     Only displayed when site is selected from the Property Level field  This  field is used to categorise the Property according to the list displayed     o Which of the Following Building Types Best Describes the Property   Tier 1  2  3       Only displayed when building or asset is selected from the Property Level field      This list is similar to Site Class  and asks for classification of the building or asset to a  greater level of detail from the list displayed  In the example below the user has chosen  the Tier 1 level as    Retail     the Tier 2 level as    Unit Shop    and the Tier 3 level as     Street     this clearly defines the building or asset to be a retail shop in a street  Each  of the drop down boxes is dynamic therefore depending on your selection of an option  in a tier  the drop down options available in subsequent tier s  change accordingly     lOS     User Manual v4 7  140401 
26.  they forget their username or password  An automatic reminder of  this information can be generated by using the reminder functions found on the login page     Department ee    Contact Email EPID Username  ee       IOS     User Manual v4 7  140401  10 Page    e The username that will be used to sign into the online system should be recorded in the  Username  Email  field     Contact Number   Mobile    Username  Email        e The password that will be used in conjunction with the username to sign into the online system  should be recorded in the Password field     Password    Confirm Password       Please Note  Passwords should be a minimum of 8 characters long  and a combination of  alphabetic and numeric characters  Passwords can be changed via the Change My Password  option which is also found in the User Maintenance option  via the home screen     e When the User Registration Form has been completed  the Register Now button should be  used to log the new user profile onto the account     USER REGISTRATION FORM    Title  Mr     First Name    Alan   Sumame  Brown 7   Role Po rtfolio Manager  Department    Asset Mana g ement  Contact Email EPID Username  lalan brown compx com     Contact number   Office 0207 445 667     Contact Number   Mobile j    Username Email  alan brown campx  com   3  Password LELLLLLILL    Confirm Password seeusees     EPID    Register Now       e Once the Register Now button is used  the system will log the new user profile  and return the  user to 
27.  to CHP C  Gas pes input fuel to CHP    L  Biogas as input fuel to CHP L  Liquid biofuel as input fuel to CHP L  Biomass as input fuel to CHP  Energy Exports   If energy from this property is exported off site then please tick all that apply  below    L  Electricity exported off site L  Heat exported off site   Water   If data for water consumption is avaiable for this property then tick the different types of consumption that apply  below    Mains  public  supply water CI Recycled grey water C  Treated waste water recycled  C  Local ground water sources C  Treated rainwater C  Untreated rainwater   C  Local surface water sources  streams  rivers lakes and ponds    LJ Other water sources not listed   Waste   If data for waste disposal is available for this property then tick the different types of disposal that appl  below    L  incineration without heat recovery L  Composting L  Anaerobic digestion    L  Disposal via other routes not listed above       Please Note  Once the usage types have been selected for this property  you do not have to  select them again in the future  However  you can select new usage types or deselect  un   tick  existing usage types if the needs of the property change in the future  No consumption  data should be entered for the reporting year for a usage type if you want to deselect it     Please Note  The above two processes will only upload the basic property and measurement    details and further steps are required to upload the consumption data
28.  to the portfolio   o Sub Company     The Sub company to which the portfolio is attached     o Portfolio Manager   Client user responsible for control of all pre assessment activities  related to that portfolio     o Modified Date     The point at which the data attributed to the portfolio was last  modified     o Reference Number     A unique reference number automatically generated by the  system for identification of the portfolio within the online system     o No  of Sites     The number of property records logged and defined as sites within the  portfolio record     o No  of Buildings     The number of property records logged and defined as buildings  within the portfolio record     o No  of assets     The number of property records logged and defined as assets within  the portfolio record     o Details     Link to editable portfolio details including organisation name  division  if  applicable   Portfolio name  Portfolio Manager and general description     Please Note  Clicking column headings will sort all portfolios displayed on the Portfolio  Management Menu by the column   s context     e Users can view portfolios assigned to particular subsidiary companies of the client  organisation by using the Filter by Sub Company drop down field     e Once a menu contain over 20 records there are several options to customise the number of  rows that are visible  The left and right arrows can be used to scroll one page at a time  or to  scroll to the first or last page  It is a
29.  which can be applied to determine whether areas should be  classified as    below ground        Gross Lettable area  GLA   m2      Gross Lettable Area of a unit is the floor space contained  within a tenancy at each floor level measured from the inside of main faces of external walls  and  where applicable  the inside faces of internal inter tenancy  partition and common area  walls  The diagram below shows an example of how it applies to multi tenanted offices     lOS     User Manual v4 7  140401  53 Page    Fire  Exit       Penmanent  circulation areas   oomdors   excluded    eee    Cupboards not  occupying  usable area  axcduded    Permanent  lift lobby   A EHEH D a E E E e l E  j stairs  amp   lift wells    EHE HEHE ee H H a HE HH H    Toilets  exduded       NS    IOS     User Manual v4 7  140401  54 Page    e The GLA is represented by the white areas which comprises 3 offices suites  The grey areas  which represent Non Lettable Areas are excluded  For the purposes of ISA Key Performance  Indicators  it has been agreed that parking areas whether enclosed  multi storey or surface  facilities  will be excluded from Gross Lettable Areas     e Non lettable Area  NA   Non lettable Areas or common areas are understood to be that floor  space within an owners building from which an income cannot be derived  The NA is  represented by the grey areas in the diagram above  Examples include common use areas   lift lobbies  stairwells  plant and technical rooms  management offices or
30. 00000       Client Auditor  Comment  Comment          Question    z  9800371 On site heat generation from solar energy    r             o gt  Answer  Units  kWh       Client Auditor  Comment  Comment        Please select the statement which applies to the energy data entered  including any data that is aggregated from other property    Q ti z  uestion units     Answer Covers all energy sources used by the property  but contains some values which have been estimated using acceptable methods  seeu  v      Cancel     Submit  amp  Exit            e The Online Questionnaire is used to log performance data for the parent property  record  with the questions presented using categories  Energy  Waste  Water      e By hovering over the 7 icons with the mouse cursor  it is possible to view  supplementary notes about the questions     You are here  List of Portfolios    Demo Portfolio    Demo 1    Online Questionnaire    KPI       Energy Waste Water  No Question Client Comments Auditor Comments  What is the annual electricity  as  metered  used by the building          ENE080030 4 supplied by the mains supply in    X    To reco  nise and encourage the installation of energy  sub metering that facilitates the monitoring of in use  energy consumption by tenant or end user     usage  excluding that for  e cogeneration  as metered  by the  ENE080031 1 building in kWh annum  The  start and end dates for each  kWh annum figure provided must  be the same                    e For some questions
31. 00016543 B1 BIU00013295 i Buildi Avnish Shah oR T Pii mi  Question uilding vnish Sha 2014 2012 ae    12 03  Avnish    PRY00016543 B1 BIU00013290 Question Building Avnish Shah 2014 2011 Shah Capped vV          After change of Reporting Year  showing the now    old    current Reporting Year and a  status of    closed            z 2  Search for       You are logged in as  Avnish Shah   Portfolio Owner  Organisation   Testco6    You are here  List of Portfolios    ISA Properties    PRY00016543    B1    Dz Asset  arcion         Status Details  Mae   ee om    Measurement U age Property F j te  Dafn aK PP pea r re A i ye nad  Reference Selection   Leve Manager Modified    Client Reference      A   12 03  Avnish  PRY00016543 B1 BIU00013295 f Question Building AvnishShah 3074 0 fon V     03  Avnish  PRY00016543 B1 BIU00013290 Question Building Avnish Shah ae 2011 te Capped ie                This means that the measurement and consumption information for that reporting year  can no longer be changed  But as with all previous reporting year data  you would still  be able to browse the information  This can be done by clicking the reference number of  the measurement as shown under the Measurement Reference heading in the above    screen shot     e To be able to enter measurement and consumption data for the    new    current Reporting  Year  click on the Submit Assessment Data for Next Year link found at the bottom of    the property list screen     IOS     User Manual v4 7  140401  75 
32. 00333    Company List  Log New Portfoliof Log New Sub Portfolio    Terms of Use   Online User Manual   Copyright BRE Global Ltd 2010          e The system will display the Sub Portfolio Logging Form     IOS     User Manual v4 7  140401  26 Page    You are here  List Of Portfolios    Add New Sub Portfolio    Portfolio Details     Registered On  30 November 2011    Organisation      ISA Demo Org    Division  if applicable      Portfolio Name       Sub Portfolio Name       Portfolio Manager     Description       Cancel         As many fields as possible should be completed subject to information available to the user     Please Note  Property records can be moved between portfolios and sub portfolios once  logged  through the Transfer Property function     Please Note  Red asterisks indicate that the field is mandatory and must be completed in  order to submit the form     O    Input fields are detailed below     Organisation     Automatically populated using account details  this could include  subsidiary companies previously registered to the client account     Division  if applicable      The subset of the organisation making use of properties  within the portfolio     Portfolio Name     The portfolio containing the sub portfolio  selected from a drop down  list     Sub Portfolio name   The name given to the sub portfolio  entered using a free text  field     Portfolio Manager     The user fulfilling the role of PM  which has been assigned to the  portfolio record     Descrip
33. 6501    Property 1    Measurement Consumption    i tetera   Reference   Period    Date Registered    Property 1    Property 1    Property 1    BIUOO0LS 220    BIUOO0LS 220    BIUQO013220    17 04 2013    17 04 2013    17 04 2013    17 04 2013    17 04 2013    17 04 2013    17 04 2013    17 04 2013    Property 1 BIUOO0LS220    Click here to enter  consumption data for the  quarter    Indicates whether  consumption data has  5 been entered    Displays KPI Consumption entry Previous  scoreboard periods       Entry to the online questionnaire is through the  envelope  button on the right hand side  of this screen  Please note that in order for the online questionnaire to display the right  questions  the appropriate usage types for the property must first be selected from the Usage  type selection screen  This screen can be accessed from the Question link on the  measurement record     You are here  List of Portfolios       Bidg 2    Property z Measurement Usage Property Date  kitiran    ee o Reference Selection Level Modified    PRY00016534 Bldg 2 08 06 2013    BIU00013256    Question Building Jo Bloggs    Icon Definition    g  Details   D  Assign Asset Manager Auditor      Previous       Select from the usage selection screen the appropriate usage types applicable to the  property  by ticking the relevant check boxes     IOS     User Manual v4 7  140401  66 Page    You are here  List of Portfolios   taplaa    PRO00016501    Property 1    Energy  Please tick the type of energy u
34. Bulk download   upload facility    e This facility allows large numbers of property data to be downloaded from or uploaded into the  ISA online system using Microsoft Excel spread sheets  If correctly used  this facility can  reduce the time it would normally take if the same data was manually keyed in     e Should you wish to enter your data via the download upload option please choose one of the  below options and follow the instructions     Please note  the uploading of basic property details  measurement data and consumption  data onto the ISA database is a three stage process for new properties  and steps in all three  processes A and B and C must be completed  Process A is firstly used to upload the basic  property details  Process B is to upload measurement data and process C is used to upload  consumption data     Process A     Download Upload New   Existing Properties  for basic property details     Please Note  the download upload process works on one property level at a time  Therefore  if you have all three property levels across one portfolio you will need to carry out three  downloads  one for the site s   one for the building s  and one for the asset s      Download Empty Template  Adding a new property     1  Log into your account on www isameasurement org   2  From the HOME screen click on the Download Property Details link     3  Use the drop down boxes to choose  where applicable      a  ORGANISATION   b  PORTFOLIO NAME   c  SUB PORTFOLIO NAME  d  PROPERTY 
35. List of Portfolios    tspitaa s PRYOOODI6502 s AS2 Sk9      Client Reference  3      ASAS  AS2 SE9  AS2 SK9  AS2 SK9  AS2 SK9    AS2 SKO          AS2 SKO    AS2 SK9    AS2 SK9    AS2 SK9    ASZ SKS          AS2 SK9    BIWOOO1S 222    BIWOOOLS222    BIUQO013222    BIWIOO01L 3222    BIWOO013 222    BIWOO01LS222    BIUOOOLS 222    BIUOO0LS222    BIUOOO1L3 222    BIUOOOLS 222    BIWOOO13222    BIWOOO1S222    January    February    March    April    May    June    July    August    September    October    November    December    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    EE __   _S   __    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2013    30 04 2015    30 04 2013    30 04 2013    30 04 2013                        Previous    Click here to check the  uploaded data    Indicates whether  consumption data has  been uploaded or  entered for this period    Consumption entry  periods    Displays KPI  scoreboard       e  f any of the links under the measurement Reference column are clicked  the user will  be taken to the Performance Management Menu for the measurement record  see  below screen shot     You are here  List of Portfolios    Demonstration Portfolio    Bldg 2    KPI Scoring    ISA KPI Scores   Property Details al    Property Name  ISA Global ID  Property Type   Building  Use Type   Office  Cou
36. Manager Demo Manager  i Property level         Select     i Assign Property Manager        UnAssigned    i Where the parent property is logged in a separate online  account please enter the unique id number  currently asset ref           i Client Reference     i Property description     i Year built        Select       iin which year was the recent major refurbishment     Full Property Address       Select       i Property Unit reference  PO  i Address Line1    ee  ij Address Line2  ee  i Address Line3  ee  i Address Line4  ee     Local area name  Po    iCountry      Select    i    i Town City            County Region      Select       i Post Code Zip Code                           ils this a listed building      Select       Cancel    Submit  amp  Exit       IOS     User Manual v4 7  140401  29 Page    e The Property Logging Form allows new property records to be logged within a portfolio or  sub portfolio  and is typically completed by the Portfolio Manager  PM  or Property Manager     PrM      e The Property Logging Form is dynamic and presents slightly different fields to the user  depending on the selection that is made in the Property Level field  This change occurs within  the Site Class field at the bottom of the form  The Site Class field is described in more detail    below     e Once a Property Level has been selected in the Property Level field  the system will also  display the fields required to link property records     Property details    i Property level   Bu
37. Page    User Maintenance    Home  My Reports    You are logged in as  Avnish Shah   Portfolio Owner  Organisation   Testco6    You are here  List of Portfolios    ISA Properties       Property    Property Ref Manager    Client Reference Pope a a olio  Level    Manager    Modified Date Measuring Details  PRY00016543 B1 Building ISA Properties AvnishShah Avnish Shah 12 03 2014    PRY00016544 B2 Building ISA Properties AvnishShah Avnish Shah 12 03 2014    PRY00016545 B3 Building ISA Properties AvnishShah Avnish Shah 12 03 2014          PRY00016546 B4 Building ISA Properties AvnishShah Avnish Shah 12 03 2014       Log New Property   Transfer Property    Upload Property   Upload AssessmentDetails   Submit Assessment Data for Next Year       e This will display all the properties in your  sub  portfolio  Then  from this list  select the  properties that you wish to assess in ar by ticking the  appropriate tick boxes and click the Submit Assessment Data for Next Year  button on  the screen     Home  My Reports    You are logged in as  Avnish Shah   Portfolio Owner  Organisation   Testco6        User Maintenance    You are here  List of Portfolios    ISA Properties    Submit Next Year data    PRY00016544    PRY00016543    PRY00016545    PRY00016546    BIU00013294    BIU00013295    BIU00013296    BIU00013297    Building  Building  Building    Building    Avnish Shah    Avnish Shah    Avnish Shah    Avnish Shah    Cancel     Submit Assessment Data for Next year         Please Note  Thi
38. Property Unit reference   PF          i Address Linet           i Address Line2           i Address Line3           i Address Line4     iLocal area name        Country    U     i Town City  lL don                   i County Region   i Post Code Zip Code    i det          Basic Property Details  i Site Class      i Is this a listed building            IOS     User Manual v4 7  140401        50 Page       e The Property Details tab simply displays the data that has been defined and logged for the  parent property record  when it was logged earlier in the pre assessment process     e This data is presented as read only  and hence is greyed out  Any changes to this data that  relates to the property record must be made via the Property Management Menu  through  the details option for the appropriate record     10 4 The Variable Measurement Details Tab    e The Variable Measurement Details Tab is presented next to the Property Details Tab  and  presents the Variable Measurement Details Form when opened     You are hen  List of Portfolios    PRYDOO 18536    Register Measurement Measurement Mandatory Fields    Varian Mecsuremen Details omga deial Il LAR detale      Assien Asset Manager    LinAssigned  i Planning restriction           Select Dre         i Consumption Period           Select One    Reporting period  t Start date of reporting period  DD MM VYY    eoo y ml    1 End date of reporting period  DOJAJA TITY  i ml         Width External   im         Length  External   m      
39. THeight floor to floor heieht iim          Basic property shape        5e4ect    T     Humber of floors above eround       Humber of floors below erounck      i Gross lettable area of the buikdins im    i Hon lettable areaof the building  m 2    i Gros internalarea of the building  m    Mote  At least a NUMERIC value Ts expected for Gross Lettable Area  GLA  or Met Area  MA  or Gross Internal Area  G14   i Gras Lettabie Area under occupation im   ie    Additional information    Submit  amp  Exit       IOS     User Manual v4 7  140401  51 Page    e The purpose of the Variable Measurement Details Sub Form is to capture details about the  property which are pertinent to its measurement  which may change over time  hence the term  variable  Below is an outline of each field     10 4 1 Measurement Assignment    e Assign Asset Manager     Select the owner of the measurement record  who will fulfil the role  of Asset manager and will therefore be assigned to the measurement record     Please Note  This field is mandatory for completion  Failure to complete this field will  prevent the measurement record from being logged successfully     e Planning restrictions     Select any planning restrictions that apply to the property at the time  of measurement from a drop down list     e Consumption period     Select the frequency at which consumption data will be entered for  the property  There is a choice of the following  Yearly  once a year   Half Yearly  after every  six months   Quart
40. TYPE    4  Click on the GO button     IOS     User Manual v4 7  140401  35 Page    Home User Maintenance  My Reports    You are logged in as  Jo Bloggs   Portfolio Owner  Organisation  My Org    You are here  List of Portfolios          Organisation     My Org   Portfolio Name    Demonstration Portfolio v             Sub Portfolio Name  Demonstration Portfolio v  Property Type    select      select  Credit left in your account to register    86   measureme Site  To purchase additional measurement credits please Con    Building    Asset      Previous         5  Tick the PROPERTY DETAILS option and click the DOWNLOAD buiton     Organisation     My Org Portfolio Name     Demonstration Portfolio       Sub Portfolio Name     Demonstration Portfolio v Property Type Building    Credit left in your account to register  987  measurements  To purchase additional measurement credits please contact ISA    Portfolio Name Portfolio Manager Property Type O Apply    Demonstration Portfolio Jo Bloggs Bldg 1 Building  Demonstration Portfolio Jo Bloggs Bldg 2 Building o    Demonstration Portfolio Jo Bloggs Bldg 3 Building oO       O Download All Property Details O Measurement O Questionnaire    Previous     Download Empty Template            a  For properties that need to be uploaded to the ISA system for the first time  this will  download a blank property details template    b  To modify details of properties that already exist on the ISA system  select the  appropriate properties from the po
41. ate Ref  Number Sites Bldgs Assets Details                   No records to display     Company List Log New Portfolio Log New Sub Portfolio       Terms of Use   Online User Manual   Copyright BRE Global Ltd 2010       e Details of the client users name and role are given in the top left hand corner of the screen  above the client organisation s name     e At the top of every screen within the system is the Control Panel  shown above   The  Control Panel can be used to access other menus and associated functionality within the  system     3 2 Navigation    e Use navigational buttons provided within the system  Next  Continue  Previous  etc   to move  between menus within the system     e The    You are here    trails also provide shortcuts back to previously accessed pages     Please Note  Users should never use the browser navigation options  e g     to move  backwards and forwards through the online system     IOS     User Manual v4 7  140401  8 Page    3 3 System time out    e After approximately 15 minutes of system inactivity  i e  no button clicks  the system will  automatically log you out  You will be required to log back in to regain access to your account     Please Note  When a user session is terminated due to a system time out  any data entered  that has not been saved will be lost  Please employ best practice by ensuring that the save  feature is used regularly to avoid potential data loss     3 4 Logging out    e It is important for data security that you do not
42. ave function was used     o Save     Using this function saves all performance data added to the Online  Questionnaire so far  or since the previous save     o Submit and Exit     Using this function saves all performance data added to the  Online Questionnaire so far  or since the previous save  and returns the user to  the Performance Management Menu     Please Note  Whilst consumption data is being entered into each entry period for the  year  the Performance Management Menu is still visible through the link under the  Measurement Reference column  This Performance Management Menu only displays  the latest information about the KPIS  However  if a full reporting year   s consumption  data has not been entered then this information will not be accurate with regard to  KPIs 3  6 and 8  Only when a full reporting year   s consumption data has been entered  will it show the correct energy  carbon and water intensities  This is because the  intensities are calculated on an annual basis     All other KPIs will show the latest interim values     IOS     User Manual v4 7  140401  72 Page    12 CLOSURE OF THE CURRENT REPORTING YEAR AND  OPENING OF THE NEXT    e Until now  the closure of the current Reporting year for data entry was a    once in a year     event  controlled by the ISA administration team  It was performed when all ISA  members had completed the data entry of their property and consumption data  on the  ISA system  for the current reporting period  At the same time t
43. bal Ltd 2010       e This takes users to the Company Management Menu  listing all companies and sub  companies logged within the client account     lOS     User Manual v4 7  140401  21 Page    You are here  Home    List of Companies View all    Company Name    ISA Demo Org  Pages  1    Address City ISA Member  1 Demo Ave  N9 INN Demoville ISA Member  Page   1    Log New Sub Company       e The Log New Sub Company link is used to log new sub companies to the holding company  account     REGISTER  Your Details    i Organisation    Sub Company Y     Address line 1    132 Green Street    amen   O O  i Address line 3        i Address line 4  i Country     UK  i County Region    i Post Code Zip Code    Tou  ity         Previous Save    e As many fields as possible should be completed subject to information available to the user     Please Note  Red asterisks indicate that the field is mandatory and must be completed in  order to submit the form     e Input fields are detailed below     O    O    Organisation     The name given to the sub company   Address line 1 to Town City     The address where the sub company is registered     After all fields possible have been completed  press Save to return to the Company  Management Menu     The new sub company has now been added to the list of logged companies     You are here  Home    List of Companies View all    Company Name  ISA Demo Org    Demo Sub Company  Pages  1    Address City ISA Member  1 Demo Ave  N9 INN Demoville ISA Member   
44. be transferred from one portfolio to another  within the  same organisation  This can be done by selecting the Transfer Property button in the    Property Management Menu screen of the portfolio from where the property is to be  transferred     IS    n as Jacquelyn Innes   Portfolio Owner  I S A  D e m o     User Maintenance    or e      Dart    Transfe    CA O A m  m       m A           Ala 4 Ii m   Ea ala  man Qy 7  aus   A   r  ISA Property Record   Site 1 Site ISA Property Record No 1 J Innes d    19 12 2011  ter to BISA Property Record No 1       ISA Property Record No 1  ISA Property Record No 2    Property Ref    Client Reference Number    t 4 Anoar Yal ia  d  JIL  gt  fOpeny Mecorg SHS 2    Property Level Portfolio Name Portfolio Manager Date Modified    4    PRY00006328       e When the Property Transfer screen is displayed  tick all the check boxes of the property  records to be moved  in the Transfer column     e Use the Transfer to drop down list to select the portfolio to where the property record s  are to  be moved     IOS     User Manual v4 7  140401  34 Page    e Click the  amp  button to confirm the move     e The user is then returned to the Property Management Menu of the portfolio from which the  property was transferred       S i Home User Maintenance    y are logged in as  Jacquelyn Innes   Portfolio Owner  anisation   I S A  D e m o        Portfolio    Client Reference Property Portfolio Name  Level er    Log New Property   Transfer Property       8 6 
45. been successfully defined and logged  on the Measurement Management Menu  a status value is applied  This status value  reflects where the measurement record is within the present pre assessment process     Status  Description S    Unassigned The measurement record does not have an Asset Manager  assigned to it        The measurement record has been assigned to an Asset  Asset manager Manager responsible for logging performance data for the  parent property     10 2 The Measurement Logging Form    e In order to log a measurement record  the Register New Measurement button should be  used  When clicked  it will display the Measurement Logging Form     You are here List of Portfolios       Register Measurement    Registered On  30 November 2011  Organisation ISA Demo Org  Division  UK  Portfolio Owner Demo Manager  Portfolio Manager Demo Manager  Property details   i Property level   i Assign Property Manager   i Will subsidiary buildings and or assets be logged for this site     Where the parent property is logged in a separate online account  please enter the unique id number  currently asset ref      i Client Reference     i Property description     i Year built     i In which year was the recent major refurbishment     Full Property Address    i Property Unit reference    i Address Line       i Address Line2    i Address Line3    i Address Line4    i Local area name    i Country    i Town City    i County Region    i Post Code Zip Code   Basic Property Details    i Site Cla
46. column  against each property  see below screen shot  to indicate that a measurement record has been  created     IOS     User Manual v4 7  140401  40 Page    You are here  List of Portfolios    Demonstration Portfolio    Portfolio Property    Property Ref Client Reference    Demonstration    PRY00016535 Bldg 3 Building Portfolio    JoBloggs Jo Bloggs 05 06 2013    Demonstration    PRY00016534 Bldg 2 Building Portfolio    JoBloggs Jo Bloggs 05 06 2013    PRY00016533 Bldg 1 Building E JoBloggs Jo Bloggs 05 06 2013    Log New Property   Transfer Property   Download Report    Upload Property   Upload AssessmentDetails   Submit Assessment Data for Next Year       9  You can now access the property measurement details to verify the changes  This is accessible  through the property reference link for each property under the Property Ref column  see above  screen shot   An example of a measurement record is displayed below     You are here  List of Portfolios    Demonstration Portfolio    PRY00016535    Bldg 3    Property a I OESO Measurement Usage Property Property    Reference Reference Selection    PRY00016535 Bldg 3 B1U00013257 Building Jo Bloggs       Click on the property s measurement record to check that the uploaded information  appears correctly in all the fields  If necessary  correct any information online and repeat the  process for other properties or property types  buildings and or assets  that may have also been  similarly uploaded     10  Now click on the QUESTION 
47. d by ISA  This then allows properties to be benchmarked against other  properties from other member organisations     The system is designed for use by organisations that own  manage or occupy properties     For ISA members that wish to  it is also possible to measure properties logged on the online system  against each part of the BREEAM In Use standard and additional BREEAM In Use specific set of  KPIs  Please contact the ISA administration desk at the e mail address below if you would like to do  this     Below is a more detailed list of the functionality that the online system provides to ISA members     e Functionality to define and log organisational hierarchy through the creation of a holding  company and related subsidiary companies     e Functionality to define and log organisational property related hierarchy and related  characteristics through the creation of portfolios  subsidiary portfolios and properties     e Functionality to define and log performance related data and information for each property that  has been defined and logged     e Functionality to view the results of performance data and information entered for defined  properties  against pre defined ISA KPIs     e Functionality to view produce ad hoc reports on the performance of registered properties     e A repository for pre assessment data  information and results that have been generated     1 2 About this guide    This User Manual has been written to provide guidance for Portfolio Owners  Portfo
48. ding property and measurement details and the consumption  details that has been entered into the system     e From the home screen of the ISA system  click on the    My Reports    link at the top of the  page     e Clicking on the    8 Data Extract    link at the bottom of the first column under ISA Property  Profile will display the following screen       Home User Maintenance  My Reports    You are logged in as  Avnish Shah   Portfolio Owner  Organisation  Testco     You are here  Data Extract    From Date    2011      To Date  FAUR       e To extract data for specific reporting years  simply select the start and end years from the  dropdown lists  click the TEN and wait for the data to be extracted     e The data will then be presented on a Microsoft Excel spread sheet  an example of which is  shown below  For ease of understanding  the columns are shaded in different colours  Grey  represents data from property details and measurement sections  light green represents  Energy consumption data  Blue for Water consumption  not shown below  and light brown for  waste data  not shown below      IOS     User Manual v4 7  140401  8i Page       Average vacancy rate Consumption period Consumption period  i frequency me    11           M 4 gt   gt i ISA DATA EXTRACT    3             This data can then be downloaded onto your computer and used as required     Please Note  Depending on whether the consumption period frequency is monthly   quarterly  half yearly or yearly  the same  
49. ecord at any one time     o It is possible to have multiple users with PrM permissions assigned to different  property and   or measurement records within the same portfolio or sub portfolio     o If there are multiple PrMs operating within the same portfolio or sub portfolio   property records can only be edited by the record owner     IOS     User Manual v4 7  140401  13 Page    e Asset Managers  AM  are able to view the data logged for portfolio  property and  measurement records  but they are not able to log any of these entities themselves  In order to  facilitate the process of collecting and logging performance data  Asset Managers are able to  access and edit the online questionnaire  There are a number of rules within the system  related to the AM user     o There is no limit to the number of AMs that can be created and active against a holding  company     o Only one AM can be assigned to a measurement record at any one time     o It is possible to have multiple users with AM permissions assigned to different  measurement records within the same portfolio or sub portfolio     o If there are multiple AMs operating within the same portfolio or sub portfolio   measurement records can only be edited by the record owner     e Enquiry Only Users  EQ  are able to view all of the data logged into the system  but they are  not able to edit any of the data themselves  There are a number of rules within the system  related to the EQ user     o There is no limit to the number o
50. ecords are linked together  this is illustrated on the Property Management  Menu  through a    nesting    style of presentation  similar to Microsoft Windows Explorer   Clicking on the   and   signs expands or collapses the records as appropriate     IOS     User Manual v4 7  140401  33 Page    You are here  List of Portfolios    Demo Portfolio    Portfolio  Manager    Property Modified    Manager    Property      Sioa Portfolio Name    Details    PRY00006280 Demo 1 emo Portfolio DemoManager Demo Manager 30 11 2011 aa    Property Ref Client Reference Sera Portfolio    v PRY00006281 Smaller Building Building Demo Portfolio    Portfolio    Client Reference  Name    Property Ref    Sub let floor Demo Portfolio    Name    Portfolio  Manager    DemoManager    Portfolio  Manager    DemoManager    Property    Manager    Demo  Manager    Property  Manager    Demo    Modified  Date    30 11 2011    Modified    30 11 2011    Details    Manager    Log New Property   Transfer Property          Please Note  If property records are linked to others  it will not be possible to delete them  until these links are removed  These links will have to be removed for the property record  itself  and for related records that it is linked to  via the Parent Site field     Please Note  If property records are linked together  they will be transferred collectively if  any of the individual property records are transferred     8 5 Transferring a Property Record     e This function enables a property to 
51. ecords in an upward direction by using the Parent  Site field  This means that a building record can be linked to a site  and an asset record  can be linked to a building  By definition  a site record is linked to the portfolio or sub  portfolio that it is being logged within     o In order to link a building record to a site  or an asset record to a building  a Yes must  be entered within the Subsidiary Assets field of the parent record  This entry is made  via a drop down field     Property details  i Property level   Building    i Assign Property Manager      UnAssigned     Parent site      Select       i Will subsidiary assets be logged for this building         Select       i Where the parent property is logged in a separate online    account please enter the unique id number  currently asset ref      i Client Reference       i Property description     i Year built       iin which year was the recent major refurbishment        o Building records can be linked to site records  There is no limit to the number of  building records that can be linked to a site record     o Asset records can be linked to building records  There is no limit to the number of  asset records that can be linked to a building record     o Itis not possible to link asset records to site records   o Property records can only be linked to one other property record at any one time     o A link can only be created between property records within the same portfolio or sub  portfolio     e When property r
52. eleted if they do not have portfolio  sub portfolio  property  or measurement records assigned to them  Each of these records and record  assignment is outlined later in this manual     e Once user profiles are deleted  it is not possible to retrieve them again     e The quickest way to withdraw a user account from a user is to amend the account  status from Active to Inactive  This will prevent the user from re accessing the system   The status can be amended again at any time in the future to permit the user to access  the system     e itis now possible for users to change their username     lOS     User Manual v4 7  140401  12 Page    4 3 User Profile Permissions    e As shown within the User Account Management Menu  there are several different  permission Levels that can be assigned to user profiles within the online system     o Portfolio Manager  PM   o Property Manager  PrM   o Asset Manager  AM    o Enquiry Only  EQ     e Within the system  user profile privileges work on a hierarchy  At the top of the hierarchy is the  Portfolio Owner  PO   The PO is defined and created during the initial registration process for  the online system account  Users defined as the PO for an account have full privileges to  access all functionality and complete any action within the account     e In order to ensure that there is always one user associated with the holding company that has  full privileges  it is not possible to edit the privileges of the Portfolio Owner  Due to this  the
53. ent Menu can be sorted by clicking on the column headers     e The Measuring column contains a check box  If a measurement record has been logged  against the property record  a tick will appear in this box  This saves users from having to drill  down into the property record to check if a measurement record has been logged or not     e The Details option allows users to review an existing property record and edit it  subject to  rules and conditions      IOS     User Manual v4 7  140401  28 Page    You are logged in as  Test Doctor   Portfolio Owner  Organisation   ISA Test Org    You are here  List of Portfolios    London Properties                 Portfolio           Lise   Property     lt   Property Ref   Client Reference   Level   Portfolio Name Manager                 PRY00006283 Bld2 Building London Properties     PM1     AvnishShah       PRY00006276  PMI     Property 1   Site Site London Properties       AvnishShah      Property  aes    Avnish Shah   PrM1      Avnish Shah   PrM1     Analitinis    Date    03 12 2011    28 11 2011    Measuring Details    wy  lea          Log New Property   Transfer Property       8 2 Logging a new Property Record    e To log a new property record  the Log New Property button should be used to open the  Property Logging Form  as shown below     You are here List of Portfolios       Register Property    Register New Property  Registered On  30 November 2011  Organisation ISA Demo Org  Division  UK  Portfolio Owner Demo Manager  Portfolio 
54. erly  after every three months  and monthly  after each month      10 4 2 Reporting period    e Start date for reporting period  DD MM YYYY      Use the calendar icon to insert the first day  of the reporting period     e End data for reporting period  DD MM YYYY      Use the calendar icon to insert the last day  of the reporting period     Please Note  These fields are mandatory for completion  Failure to complete these fields will  prevent the measurement record from being logged successfully     Please Note  The entries in these fields have a direct impact on the KPI results calculated by  the system     10 4 3 Property Dimensions    e Users are asked to define the dimensions of the property that are the subject of the pre   assessment when they are logged onto a measurement record     e Full guidance of how floor area measurements are treated within the ISA database is available  on the next page     e The presentation of these fields within the Property Dimensions section of the Measurement  Logging Form is influenced by the Property Level  which is defined on the Property  Logging Form  when the property is logged     a  For Sites    e Width  external   m      Enter the maximum external measurement in metres from front to rear  walls of the site at ground level or whichever floor is lowest to ground level  if applicable      e Length  external   m      Enter the overall external measurement in metres of a straight line  across the front of the site from the outside of e
55. f EQs that can be created and active against a holding  company     lOS     User Manual v4 7  140401  14 Page    e The table below has a full break down of the functions and features each user profile can  access and perform        Function Portfolio Portfolio Property Asset  Owner Manager Manager Manager Only   a0    PM   PrM   AM    e         gt  lt    gt  lt     Log holding company       View holding company details    Edit holding company a    Log subsidiary company    X  X     X  X  X  gt  lt   X  X  X X  XI X  X    View subsidiary company details      Log portfolio record   Assignable to a portfolio record    Log sub portfolio record    View sub portfolio record details a    Log a measurement record    View measurement record details S     Edit sub portfolio record    EE  EES  a  ES  an E    IOS     User Manual v4 7  140401  15      5 COMPANIES  PORTFOLIOS  PROPERTIES AND MEASUREMENT    5 1 Introduction    e The online system allows property owners  managers and tenants to answer environmental  performance related questions about their building in order to derive a score  through the ISA  Key Performance Indicators  KPIs   However  before it is possible to answer these questions  and generate a score for a property  the    surrounding    structure of the property must be  captured  Within the system  this is completed by defining and logging different records  such  as sub company  portfolio  property and measurement records     e The process of creating this structure 
56. fied  Manager    Smaller Building Building Demo Portfolio DemoManager 30 11 2011    Manager    Property Ref Client Reference   PTOPerty   Portfolio eae Property Modified    Demo  Manager    PRY00006282 Sub let floor Asse Demo Portfolio DemoManager 30 11 2011    Log New Property   Transfer Property       IOS     User Manual v4 7  140401  47 Page    10 1 The Measurement Management Menu    e To register a measurement record against the property  the Property Reference link should  be clicked to drill down into the property record  providing access to the Measurement  Management Menu for that individual property    You are here  List of Portfolios    Demonstration Portfolio    PRY00016536    Bldg 4    Property a T E TEA Measurement Usage Property Property    Reference    No records to display     Reference    Register new Measurement    icon Definition      d  Details   D  Assign Asset Manager Auditor       e Aswith other menus within the system  the Measurement Management Menu is in the format  of a table  with various columns showing headline pieces of information about each  measurement record which is logged  It is possible to sort the contents of this menu by clicking  on each column header     e Live and historic measurements are listed on the basis of date registered  see below for  further sorting options      O    Property Reference     The unique reference number applied by the system to the  parent property record at the point it is logged     Client Reference     The 
57. ge of 1 measurement credit also applies if a measurement record is re   measured     Measurement credits are stored in a Measurement Credit Account  which is created when  the process to create an ISA online system account is completed  This process is outlined in  section 2 of this manual     The Measurement Credit Account is linked to the holding company defined during this  account registration process     Measurement credits stored within this account can be used to register measurements by  users registered against the holding company with Portfolio Owner  Portfolio Manager or  Property Manager privileges     9 2 Charging for new Measurement Records    When logging a new measurement record  the measurement credit is actually deducted from  the Measurement Credit Account when a user successfully submits the measurement  record  all of the mandatory fields have been completed   using the Submit and Exit button  located at the bottom of the Measurement Logging Form  or alternatively  after  measurements have been uploaded through the bulk data upload and download process     Before the system actions this request  the user will be informed that a charge or  measurement credit will be deducted  and will be asked to confirm that they wish to continue     Following confirmation that the user wishes to continue  the system will then log the  measurement record on the Measurement Management Menu  and the charge of 1  Measurement credit will be deducted from the Measurement Credi
58. h points 1  2 and 3 on this screen then tick the tick box to    accept the  terms and conditions    and click the  Submit button  Otherwise just click the or    Exit   button     Clicking the button will inform the ISA Administration team that you have  requested the opening of the next reporting year for data entry  The ISA Administration  team will then inform you when the current reporting year has been closed and the new  reporting year has been opened     Please Note  The new reporting year has been opened especially for your  organisation and any relating sub companies to begin data entry of the  environmental performance data relating to that year     e When the new reporting year has been opened  all measurement records that were  created in the previous reporting year that showed a status of    Measuring    will now  show a status of    Closed     See below screen shots of before and after change of  reporting year     Before change of Reporting Year  showing the current Reporting Year and a status of     Measuring         IOS     User Manual v4 7  140401  74 Page       Search for        You are logged in as  Avnish Shah   Portfolio Owner  Organisation   Testco6    You are here  List of Portfolios    ISA Properties    PRY00016543    B1    os  He    Property ala ie fleasurement Usage Prope Property Date pa a ASSEE  Reference Client Reference Dafarence Calartinn Laval M nager M sdified Version Manacer  Reference  eference Selection Level Manager Modified Manager    PRY
59. harging mechanism  9 1 Measurement Credits and the Charging Mechanism  9 2 Charging for new Measurement Records  9 3 Purchasing additional credits  Top ups   Logging a Measurement  10 1 The Measurement Management Menu  10 2 The Measurement Logging Form  10 3 The Property Details Tab  10 4 The Variable Measurement Details Tab  10 4 1 Measurement Assignment  10 4 2 Reporting period  10 4 3 Property Dimensions  10 4 4 Additional Information  10 5 Occupancy Details  10 6 Utility Details  Using the performance management menu  11 1 Accessing the Performance Management Menu  11 2 The ISA KPI Scores Tab  11 3 Property Details  11 4 Activities Menu  11 4 1 The Online Questionnaire  Closure of the current reporting year and opening of the next  my reports  13 1 Report Categories  13 2 Using My Reports  13 3 Extracting user input data from the ISA system  Glossary of terms    IOS     User Manual v4 7  140401     35  46  46  46  46  47  48  49  50  51  52  52  52  56  57  60  62  62  64  64  65  65  73  78  78  79  81  83    3  Page    1 INTRODUCTION    1 1 The Online System    The International Sustainability Alliance  ISA  online system is a web based software tool which can  be accessed from any internet enabled computer  It provides functionality for ISA members to  create an organisational structure under which portfolios of properties can be registered to assess  their environmental performance against a set of Key Performance Indicators  KPIs  under various  categories  as define
60. he asset ended  if  applicable      Owner  Investor name     The individual or organisation with freehold ownership rights to the  asset     Tenant  Occupier name   The individual or organisation that has leased the asset     Start date of the tenancy  DD MM YYYY    Enter the date that tenancy of the asset  commenced  if applicable      End date of the tenancy  DD MM YYYY    Enter the date that tenancy of the asset ended  if  applicable      What occupancy type best describes the activities of the occupants   Tier 1       What occupancy type best describes the activities of the occupants   Tier 2         Number of day per year under normal full operation     Enter the number of calendar days  per year that the asset is operated at normal capacity  The typical number of working days in a  full reporting year is 250     Number of hours per day under full operation     Enter the typical number of hours the asset  is operated at normal capacity per day throughout the reporting period     Average Annual Vacancy  unoccupied  rate            No  of full time equivalent staff as workers within the building  FTE  throughout the  reporting period     Enter the total number of staff defined as workers within the building  throughout the defined reporting period  using full time equivalent as the unit of measurement  so that part and full time staff can be included     No  of visitors to the building  if classified as a retail or leisure Property      Enter the  number of people that vis
61. he next reporting period  would have been opened for all ISA members to start data entry     e The ISA system has now been amended to give the ISA member more control over  when this event takes place  When a Member is happy that all of their data entry   including any editing  for the current reporting period is complete and they wish to  commence data entry for the next reporting year  they simply perform the following  steps      o From the home screen of the ISA system  click on the link marked_Data entry    complete for 20xx  Request access to 20xx that appears at the bottom right hand  side of the screen     Home User Maintenance  My Reports    You are logged in as  Avnish Shah   Portfolio Owner  Organisation  Testco6    You are here  List of Portfolios View all Portfolios    Filter by Sub Company    Show All    T   T T Te T al T    Portfolio Name   Sub Company Portfolio Manager   Modified Date   Ref  Number   Sites   Bldgs   Assets   Details    ISA Properties Testco6 Avnish Shah 12 03 2014 PORTO0000540 0    Company List Log New Portfolio Log New Sub Portfolio Download Property Details   Data entry complete for 2012  Request access to 2013   entry complete for 2012  Request access to 2013       e This link shows the current reporting year that the ISA member has been entering data  for  in the example in the screen shot above  this is 2012  and the following reporting  year for which the environmental performance data will need to be entered  which is  2013 in the above
62. he reporting period     e Average Annual Vacancy  unoccupied  rate            e No  of full time equivalent staff as workers within the building  FTE  throughout the  reporting period        lOS     User Manual v4 7  140401  58 Page    No  of visitors to the building  if classified as a retail or leisure Property         Percentage floor area occupied over the year     Enter the percentage of floor area of the  building that is fully occupied throughout the reporting period    Number of workstations     Enter the total number of work spaces typically found in the  building during the reporting period  Workstations would typically comprise an area outfitted  with equipment and furnishings for one worker  usually including a computer     c  For Assets    Landlord  Managing agent   s name     where not listed select    third party      Enter the name  of the organisation that has leased the asset     Start date of management  DD MM YYYY      Enter the date that management of the asset  commenced  if applicable      End date of management  DD MM YYYY    Enter the date that management of the asset  ended  if applicable      Owner  Investor name     The individual or organisation with freehold ownership rights to the  asset     Ownership type     Define if the asset is fully owned or part owned     Start Date of ownership  DD MM YYYY      Enter the date that ownership of the asset  commenced  if applicable      End date of ownership  DD MM YYYY    Enter the date that ownership of t
63. her  or not above the main roof level   Service accommodation such as toilets   toilet lobbies  bathrooms  showers   changing rooms  cleaners    rooms  and the  like   Voids over stairwells and lift shafts on  upper floors    Loading bays  Pavement vaults  Garages    Conservatories    lOS     User Manual v4 7  140401  55 Page    Gross Lettable Area under occupation of the building  m2      Defined as the total Gross  Lettable Area in metres squared of the building that is attributable to the occupier     c  For Assets    10 4 4    Width  external   m      Enter the maximum internal measurement in metres from front to rear  walls of the asset at ground level or whichever floor is lowest to ground level     Length  external   m      Enter the overall internal measurement in metres of a straight line  across the front of the asset  or the centre line of party walls  at ground level or whichever floor  is lowest to ground level     Height  floor to floor height   m      Enter the height in metres between the structural floor  surface and the underside of the highest point of the structural ceiling or roof of the asset  If a  false ceiling is installed  the ceiling height to the underside of the structural ceiling should be  used  Where a range of heights are present  the maximum should be used     Basic Property shape     Use the drop down list to select the shape which best represents the  floor plan of the asset  if plan shape varies between floors choose the shape that represe
64. ilding  i Assign Property Manager      UnAssigned    i Parent site       i Will subsidiary assets be logged for this building       i Where the parent property is logged in a separate online    account please enter the unique id number  currently asset ref      i Client Reference       i Property description     i Year built       i In which year was the recent major refurbishment        Please Note  Red Asterisks indicate that a field is mandatory and must be completed in order  to submit the form     e Input fields that are present on the Property Logging Form are detailed below     O    Property Level     Property records can be defined and logged as a Site  Building or  Asset  Please refer to the glossary of terms for descriptions of these property levels     Assign Property Manager     Select the user that will be working as the PrM  and will  be assigned to the Property Record     Parent Site     This field is only displayed when building or asset is selected as the  property level     Property Level   This field displays the names of other property records within the  same portfolio or sub portfolio that can be linked to the property record being logged     Will Subsidiary Buildings and   or Assets be logged for this Site   Building      This  field is used to state if other property records will be linked to it     Where Parent Property is Logged in a Separate Online Account     This field can be  used to make a notional link to other property records held within othe
65. ing agent   s name     where not listed select    third party      Enter the name of  the organisation that has leased the building     e Start date of management  DD MM YYYY     Enter the date that management of the building  commenced  if applicable      e End date of management  DD MM YYYY    Enter the date that management of the building  ended  if applicable      e Owner  Investor name     The individual or organisation with freehold ownership rights to the  building   e Ownership type     Define if the building is fully owned or part owned     e Start Date of ownership  DD MM YYYY      Enter the date that ownership of the building  commenced  if applicable      e End date of ownership  DD MM YYYY    Enter the date that ownership of the building ended   if applicable      e Owner  Investor name     The individual or organisation with freehold ownership rights to the  building    e Start date of the tenancy  DD MM YYYY    Enter the date that tenancy of the building  commenced  if applicable      e End date of the tenancy  DD MM YYYY    Enter the date that tenancy of the building ended   if applicable      e Number of day per year under normal full operation     Enter the number of calendar days  per year that the building is operated at normal capacity  The typical number of working days  in a full reporting year is 250     e Number of hours per day under full operation     Enter the typical number of hours the  building is operated at normal capacity per day throughout t
66. is presented in the ISA System Structure Map   presented below    ISA System Structure Map    Holding  Company       SS l ES ESS l M H    IOS     User Manual v4 7  140401  16 Page    5 2 Logging Organisational Level Records    Organisational and corporate structure that sits above a property or properties can be defined  and logged within the online system through the holding company and sub company  records     The holding company is defined during the initial online system account registration process   which is completed on the ISA member   s behalf by the ISA administrative team  The holding  company sits at the top of the organisational hierarchy  Only one holding company can exist  per online system account     Sub company records that are linked to the holding company can also be defined and logged   Sub company records are simply a way to separate or group portfolio records  and are  optional     Please Note  Unless a complex organisational structure exists in real life  it is recommended  that users make organisational structure within the system as simple as possible  The  simplest model is to have no sub companies  and to have portfolio records linked directly to  the holding company     5 3 Logging Portfolios and Sub Portfolio Records    Once any required organisational structure has been defined  a portfolio record must be  defined that will hold property records  Portfolio records are simply a meaningful way to group  together property records  Portfolio records
67. it the building during the defined reporting period that are not  classified as staff     Percentage floor area occupied over the year     Enter the percentage of floor area fully  occupied throughout the reporting period    lOS     User Manual v4 7  140401  59 Page    e Number of workstations     Enter the total number of work spaces typically found in the asset  during the reporting period  Workstations would typically comprise an area outfitted with  equipment and furnishings for one worker  usually including a computer     10 6 Utility Details    e When the Utility Details Tab is opened  the system presents the Utility Details Sub Form   The purpose of this form is to capture information about the organisations that pay for various  utilities associated with the property     You are here List of Portfolios       Register Measurement    Property details  Utility details     In reference to the consumption recorded in this measurement    who pays the following bills directly to the utility company          Electricity  Selec     Natural gas  Selec     Other fuels  Selec     Water  Selec      Asset Class     Select          Asset Sub Type     Select       Submit  amp  Exit       e As with the Occupancy Details Sub Form  the format of the Utility Details Sub Form varies  depending on the Property Level selected for the parent property record     a  For Sites    e Electricity   In reference to the consumption recorded for the measurement  who pays the  electricity bills direct
68. l down  into the measurement record  and access the Performance Management Menu for the  parent property record  This menu provides access to the Online Questionnaire  and  displays various scores and ratings for the property        Measurement    Online  Questionnaire    KPI scores    11 1 Accessing the Performance Management Menu    e To reach the Performance Management Menu  the underlined Measurement Ref for  the appropriate measurement record should be used     You are here  List of Portfolios    Demonstration Portfolio    PRY00016534    Bldg 2    Property a EE O ONEN   ee Usage  Property Property         PRY00016534 Bldg 2 BIU00013256 Question Building Jo Bloggs 08 06 2013 2 S Measuring BA    Reference    Icon Definition    Wd  Details   d  Assign Asset Manager Auditor      Previous         e When the link under the Measurement Reference column is clicked  a screen containing  all the consumption periods for the current reporting year  for the property is displayed  together with an indicator showing which consumption periods have had data uploaded  from the template  If a consumption period contains data then there will be a tick  appearing in the check box under the Consumption column     e The screenshot below indicates that consumption data has been uploaded for January   hg   and March for this property  The consumption data can be checked through  the  envelope  button in the Details column next to it     IOS     User Manual v4 7  140401  62 Page    You are here  
69. link on the measurement record and specifically tick the types of  energy  water and waste consumed by the property from the Usage Selection screen and click  the SAVE button  This will ensure that only the consumption questions related to the types of  energy  water and waste used consumed by the property are asked for completion     IOS     User Manual v4 7  140401  41 Page    You are here  List of Portfolios   taplaa    PRY00016501    Property 1    Energy   Please tick the type of energy used in this property    Purchased Energy   If the property consumes any of the below purchased energy then tick all that apph  below    Mains  public  supply electricity L  District heating L  District Cooling  L  LPG  Liquid Petroleum Gas     Fuel oil   L  Gas Oil C  Sold fossil fuel  coal    Renewable Energy Sources   If the property consumes or generates any renewable energy then tick all that apply  below   L  Solar electricity generated on site L  Wind electricity generated on site      Hydro electricity generated on site C  Biogas L  Liquid biofuel  L  Biomass     Waste incineration  thermal energy generated on site        Other renewable electricity from sources not listed  generated on site   i Other renewable thermal energy from sources mot listed  generated on   Site   Onsite CHP  Combined Heat and Power     lf this property uses CHP then please tick all the types of fuel used in the cogeneration     C  Natural gas as input fuel to CHP L  LPG  liquid Petroleum Gas  as input fuel
70. lio Managers   Property Managers and Asset Managers in using the online system  As the ISA online system is  continually being improved  it is possible that some of the screens in this manual may not reflect the  latest changes  Any comments or suggested improvements regarding this user guide can be  emailed to the ISA administration desk  info theisa org     1 3 System queries and support    For support with the ISA online system  please refer to this guide in the first instance     Please note  2 guidance icons can be found throughout the online system to supplement the  user manual and provide a quick way for users to gain guidance     IOS     User Manual v4 7  140401  4 Page    1 4 Technical guidance    For technical guidance and general queries relating to ISA  including help and support using the ISA  online system  please call   44  0 1923 369080    Telephone lines open Monday to Friday  9am to 5pm     1 5 Email  Emails should be sent to  info theisa org     1 6 Related documents  e ISA Online Quick Start Guide  e ISA User Profiles Access Restrictions  e Site  Building  Asset Definitions  e ISA Floor Area Measurement Guide  e ISA KPIs Rev 9 1  e ISA Approved Conversion Factors for Different Fuel Types    e ISA Building Categorisation Definitions    lOS     User Manual v4 7  140401  5 Page    2 CREATING AN ISA SYSTEM ACCOUNT    2 1 Types of account within the ISA system    Within the ISA system there are a number of different types of account that can be created     2 1
71. lio Owner defined                Required measurement  credits logged      Measurement Credit  Account created                ISA system account  created for new ISA  member                   ISA team sends Portfolio  Owner username and  password for ISA system  account    Portfolio Owner logs in  and begins measuring             4           4  properties                             user accounts  equired     Yes    t       Portfolio Owner adds  additional user accounts  for colleagues via the  User Maintenance menu                      IOS     User Manual v4 7  140401  7 Page    3 LOGGING ONTO THE SYSTEM    Go to www isameasurement org  e Enter the E mail address used to register your account     e Enter your Password  chosen at account registration  and click the Login button    e The ISA online system Portfolio Management Menu is then displayed  showing all property  portfolios logged within the client account  The Portfolio Management Menu is the default or  home screen within the system for all users     3 1 The Portfolio Management Menu    e Once logged into the system  the Portfolio Management Menu displays all portfolios that  have been logged onto the system under the client   s online system account     Home User Maintenance Log Off    My Reports    You are logged in as  Jo Bloggs   Portfolio Owner  anisation  My Org  You are here  List of Portfolios View all Portfolios    Filter by Sub Company    Show All    Portfolio Name Sub Company Portfolio Manager   Modified D
72. lso possible to choose how many records are displayed  on each page     ISA Test Org Test Doctor 05 12 2011 PORT00000332   ISA Test Org Jax Innes 05 12 2011 PORT00000338   ISA Test Org Jax Innes 05 12 2011 PORT00000337  Test Office    Building UK ISA Test Org Jax Innes 05 12 2011 PORTO0000335    E  amp  wW    London    ISA Test Org Avnish Shah  PM1  03 12 2011 PORT00000324  ISA Test Org Jax Innes 29 11 2011 PORT00000327    ISA Test Org Jax Innes 29 11 2011 PORT00000326       ISA Test Org Jax Innes 29 11 2011 PORT00000325    Page size   20 v      Company List Log New Portfolio Log New Sub Portfolio       IOS     User Manual v4 7  140401  25 Page    7 1 Logging a Sub Portfolio    e The creation of sub portfolios allows property records to be logged into a hierarchical structure  of four reporting Levels  holding company  sub company  portfolio and sub portfolio   as  depicted below        Sub Company                    Portfolio    Sub Portfolio       Property        e Sub portfolio records can be logged against a portfolio record by selecting the Log Sub  Portfolio button from the Portfolio Management Menu       S N Home User Maintenance    You are logged in as  Demo Manager   Portfolio Owner  ation ISA Demo Org    You are here  List of Portfolios View all Portfolios    Filter by Sub Company    Show All    Reference No  of No  of No  of    Portfolio Name Sub Company Portfolio Manager Modified Date epee oe Sites Bids eY Details       ISA Demo Org Demo Manager 30 11 2011 PORT000
73. ly to the utility company     e Natural Gas   In reference to the consumption recorded for the measurement  who pays the  natural gas bills directly to the utility company     e Other Fuels   In reference to the consumption recorded for the measurement  who pays any  other fuel bills directly to the utility company     e Water   In reference to the consumption recorded for the measurement  who pays the water  bills directly to the utility company     e Asset Class   This field is used to categorise the property according to the list displayed     e Asset Sub Type   This field is used to categorise the property further according to the list  displayed     b  For Buildings    e What is the EPC rating  If less than 3 years old  for this Property certificated by  accredited assessor      Enter the EPC rating  currently valid for UK only     e What is the valid DEC rating for this building      Enter the DEC rating  currently valid for  UK only     IOS     User Manual v4 7  140401  60 Page    Electricity   In reference to the consumption recorded for the measurement  who pays the  electricity bills directly to the utility company     Natural Gas   In reference to the consumption recorded for the measurement  who pays the  natural gas bills directly to the utility company     Other Fuels   In reference to the consumption recorded for the measurement  who pays any  other fuel bills directly to the utility company     Water   In reference to the consumption recorded for the measureme
74. mment           gt    Question    080037  On site heat generation from solar    VOV           z  Answer  52 823 00 Units   kWh  Client      Comment       Please select the statement which applies to the    Question 5  units     Answer   Question not answered or data entry not finished for             Cancel y Submit  amp  Exit       e When you have entered the consumption data in each section  Energy  Waste and  Water   at the bottom of the screen in each section  you are required to select a  statement which best describes the data that has been entered in that period  for that  section  The options are     o Question not answered or data entry not finished for the year    o Covers all  energy water waste  sources used by the property and is based on  actual consumption data    o Covers all  energy water waste  sources used by the property  but contains some  values which have been estimated using acceptable methods  see user  guidance     o Covers all  energy water waste  sources used by the property  but contains some  values that have been estimated using methods not specified in the user  guidance    o Does not contain all  energy water waste  sources used by the property    o See below screenshot     Please Note  Unless one of the other options has been selected after the consumption  data has been entered  it is assumed that    the Question is not answered or data entry  is not finished for the year     Therefore it is important that the correct option is always  selec
75. nagement Menu down into a property record     A measurement record is defined and logged against a property record   and contains variable  occupancy and utility related data about the    property        Measurement    Logging Form       Measurement  Record    For every measurement record that has been successfully defined and  Measurement logged on the Measurement Management Menu  a status value is  Record Status applied  This status value reflects which stage the measurement record is  at in the assessment process     The Measurement Reference Number is a unique number which is  generated by the system and applied to each measurement record which  is logged onto the system    Measurement  Reference Number    Non Lettable Areas or common areas are understood to be that floor  space within an owners building from which an income cannot be derived   Examples include common use areas  lift lobbies  stairwells  plant and  technical rooms  management offices or rooms  non exclusive public  spaces and thoroughfares     Non Lettable Area   NA     The Online Questionnaire is used to log environmental performance  Online data for the parent property record  It is accessed via the Performance  Questionnaire Management Menu  and contains all the questions related to the ISA  KPIs     When logging property records  it is possible to create notional links   subject to rules  The term parent record  applicable to property records  defined as a site or building  is given to a property reco
76. nt  who pays the water  bills directly to the utility company     Building Class   This field is used to categorise the property according to the list displayed     Building Sub Type   This field is used to categorise the property further according to the list  displayed     c  For Assets    What is the EPC rating  If less than 3 years old  for this Property certificated by  accredited assessor      Enter the EPC rating  currently valid for UK only     What is the valid DEC rating for this building      Enter the DEC rating  currently valid for  UK only     Electricity   In reference to the consumption recorded for the measurement  who pays the  electricity bills directly to the utility company     Natural Gas   In reference to the consumption recorded for the measurement  who pays the  natural gas bills directly to the utility company     Other Fuels   In reference to the consumption recorded for the measurement  who pays any  other fuel bills directly to the utility company     Water   In reference to the consumption recorded for the measurement  who pays the water  bills directly to the utility company     Asset Class   This field is used to categorise the property according to the list displayed     Asset Sub Type   This field is used to categorise the property further according to the list  displayed     lOS     User Manual v4 7  140401  61  Page    11 USING THE PERFORMANCE MANAGEMENT MENU    e Once a measurement record has been successfully logged it is possible to dril
77. nt to rear  walls of the building at ground level or whichever floor is lowest to ground level     Length  external   m      Enter the overall external measurement in metres of a straight line  across the front of the building from the outside of external walls  or the centre line of party  walls  at ground level or whichever floor is lowest to ground level     Height  floor to floor height   m      Enter the height in metres between the structural floor  surface and the underside of the highest point of the structural ceiling or roof of the building  If  a false ceiling is installed  the ceiling height to the underside of the structural ceiling should be  used  Where a range of heights are present  the maximum should be used     Basic Property shape     Use the drop down list to select the shape which best represents the  floor plan of the building  if plan shape varies between floors choose the shape that represents  the majority of the total building floor area      No of floors above ground     Enter total number of floors in the property that sit above ground  level  i e  an asset taking up an entire 3 storey building with no basement would have 2 floors  above ground   Mezzanine floor areas with permanent access must be included in this  number     No of floors below ground     Enter the total number of floors in the property that sit below  ground level  Circumstances vary  but the extent of natural light or restricted internal height are  examples of the kind of tests
78. ntry   UK   Year   1990   1994  Full time Equivalent staff  12 Month Reporting Period       Activities         Bldg 2      PRY00016534 GP Edit Property Details    P Edit Measurement Details      01 01 2011   31 12 2011 Consumption    January    KPI Description Score      Edit      KPI1 Total indirect energy consumption  kWh   year    775 561    Total indirect energy from electricity  kWh   year    775 561    Total indirect energy from imported heating and cooling  kWh   year    Insufficient data        Total direct energy consumption  kWh   year    527 045    Total direct energy consumption from all sources excl  biomass  kWh   year    527 045    Total direct energy consumption from biomass fuelled sources  kWh   year    Insufficient data              IOS     User Manual v4 7  140401  63 Page    e The Performance Management Menu is made up of a number of components   o The ISA KPI Scores tab  o The Property Details tab    11 2 The ISA KPI Scores Tab    e The ISA KPI Scores tab provides a summary of the properties performance against the  ISA KPI set     o Added to the system using the Online Questionnaire     e The score displayed for each KPI is dynamic  and will update in real time  as the  property details  measurement details and Online Questionnaire are updated     e The title of each KPI is a hyperlink to the relevant Online Questionnaire section  and  will take the user to that section when used     11 3 Property Details    e The Property Details Tab provides an easy t
79. nts  the majority of the total property floor area      No of floors above ground     Enter total number of floors in the asset that sit above ground  level  i e  an asset taking up an entire 3 storey building with no basement would have 2 floors  above ground   Mezzanine floor areas with permanent access must be included in this  number     No of floors below ground     Enter the total number of floors in the property that sit below  ground level  Circumstances vary  but the extent of natural light or restricted internal height are  examples of the kind of tests which can be applied to determine whether areas should be  classified as    below ground        Area Type     Define the type of space that the asset is comprised of via the drop down field     Area  m       Define the size of the space in metres squared that can be attributed to the asset     Additional Information    This section of the Variable Measurement Details Sub Form allows the entry of bespoke  field names and values  They have been incorporated into the system to allow organisations to  capture data that isn   t already being stored     lOS     User Manual v4 7  140401  56 Page    10 5 Occupancy Details    e When the Occupancy Details Tab is opened  the system presents the Occupancy Details  Sub Form  The purpose of this form is to capture details and information related to the  occupancy of the parent property record     You are here List of Portfolios       Register Measurement       Variable Measurement
80. nu          accessible          ISA KPI data  entered via  Online  Questionnaire                     ISA KPIs  produced                   record logged updated  Property Property tree  record logged updated  Measurement  Measurement    record logged suse  gg deducted  Scoring  dashboard for  measurement  created          6 LOGGING A SUB COMPANY    e The creation of sub companies allows users to group portfolio records to reflect desired   organisational or corporate hierarchy or reporting structure     Holding    Company         Sub Company          e       Portfolio    Sub Portfolio                 Property    e This ensures property performance can be allocated to a particular subset of a client  organisation and enables focused performance interrogation  for instance  a sub portfolio can  be created for a particular city within a portfolio representing a country      e Tocreate a sub company  select the Company List link on the Portfolio Management Menu     4 s Home User Maintenance  eg  Lees    International Sustainability Alliance    ou are logged in as  Demo Manager   Portfolio Owner  anisation ISA Demo Org    You are here  List of Portfolios View all Portfolios       Filter by Sub Company   Show A    Reference No  of No  of No  of  Number Sites Bids Assets    Portfolio Name Sub Company Portfolio Manager Modified Date    Details       No records to display     Company List J Log New Portfolio Log New Sub Portfolio    Terms of Use   Online User Manual   Copyright BRE Glo
81. o access summary of the information  entered at property and measurement level  under a set of expandable and collapsible  headings     You are here  List of Portfolios    PRY00016534    Bldg 2    BDM     ISA KPI Scores  _ Property Oetais    Activities  Property Name   Bldg 2   ISA Global ID   PRY00016534  Property Type   Building   Use Type   Office   Country   UK   Year   1990   1994   Full time Equivalent staff   12 Month Reporting Period   01 01 2011   31 12 2011    General Details         d Online Questionnaire    P Edit Property Details    B Edit Measurement Details    Property Details   Full Property Address  Basic Property Details  Reporting period  Property Dimensions  Additional information  Occupancy details    Utility details       e This provides a convenient way to review this information  without having to navigate  away from the Performance Management Menu     IOS     User Manual v4 7  140401  64  Page    11 4 Activities Menu    e The Activities Menu is located to the right of the scoring dashboard     You are here  List of Portfolios    Demonstration Portfolio    Bldg 2    KPI Scoring      ISA KPI Scores   Property Details     Activities    Property Name   Bldg 2   ISA Global ID   PRY00016534 P Edit Property Details  Property Type   Building   Use Type   Office   Country   UK P Edit Measurement Details    Year   1990   1994   Full time Equivalent staff     12 Month Reporting Period   01 01 2011   31 12 2011   Consumption      January    KPI Description Score 
82. ormance values     B For all other KPIs  cumulative total performance is provided     o Relative Performance of ISA Property     B These reports present performance at the individual property level for KPIs 3  6  and 8  compared to the portfolio average value and  where available  the relevant  ISA Benchmark     13 2 Using My Reports    e Click on the My Reports link    Home User Maintenance    My Reports       e   This will show the list of available reports    e Select a report from the list and click on it    ISA Property Profile Aggregated Absolute Performance    Relative Performance of  SA  of  54 Property Property  EFJ   On Site energy gereretion by ISA property type and region  Piz   Tiel dich energy miii en  A n  a ied    e This shows the desired report  e Above the chart there are a number of drop down boxes the user can change to filter the data    they wish to have included in the report  Once the selections have been chosen  click on the     View Report    button to activate the selection     lOS     User Manual v4 7  140401  79 Page    Home    Why Reports    User Maintenance       John Smith Bonfolio Owner    Moumer inct     LOeuntry    Id 4 fi otf 2 P    ros      Find   Next    e This updates the report to take account of the user selected filters        Log Off    e To move between different charts  use the arrow keys to navigate forwards and backwards    through the charts        ISA    T a Ta Lin yrs    You are logged in as    Home User Maintenance    My Repo
83. p type     Define if the site is fully owned or part owned     e Start Date of ownership  DD MM YYYY      Enter the date that ownership of the site  commenced  if applicable      e End date of ownership  DD MM YYYY    Enter the date that ownership of the site ended  if  applicable      IOS     User Manual v4 7  140401  57 Page    e Owner  Investor name     The individual or organisation with freehold long leasehold  ownership rights to the site     e Start date of the tenancy  DD MM YYYY    Enter the date that tenancy of the site  commenced  if applicable      e End date of the tenancy  DD MM YYYY    Enter the date that tenancy of the site ended  if  applicable      e Number of day per year under normal full operation     Enter the number of calendar days  per year that the site is operated at normal capacity  The typical number of working days in a  full reporting year is 250     e Number of hours per day under full operation     Enter the typical number of hours the site  is operated at normal capacity per day throughout the reporting period     e Percentage floor area occupied over the year     Enter the percentage of floor area fully  occupied throughout the reporting period    e Number of workstations     Enter the total number of work spaces typically found in the site  during the reporting period  Workstations would typically comprise an area outfitted with  equipment and furnishings for one worker  usually including a computer     b  For Buildings    e Landlord  Manag
84. property type  global region and country    4 KPI5    Total Carbon emissions by ISA    property type  global region and country  KPI7    Total water consumption by water  source  by ISA property type  global  region and country    5 KPI9    Total waste generation by    disposal method by ISA property type   global region and country    7 KPI3     Average property energy intensity    by ISA property type  property age  global  region and country   KPI6     Average property carbon intensity  by ISA property type  property age  global  region and country   KPIS     Average property water intensity  by ISA property type  property age  global  region and country    There are three categories of report available     o ISA Property Profile     compared to ISA benchmarks by property  type and country  kKWh m2 year    KPI6     Property carbon intensity  compared to ISA benchmarks by property  type and country  kgCO2e m2iyear     3 KPI 8    Property water intensity compared    to ISA benchmarks by property type and  country  m3 m2 year        B These reports provide an overview of the properties which are included in your  ISA property portfolio in terms of number of properties and floor area     IOS     User Manual v4 7  140401     78 Page    o Aggregated Absolute Performance     B These reports present the collective performance of properties in your portfolio  for all 9 of the ISA KPIs     B KPI 3  6 and 8  which are normalised by floor area  are presented as average  portfolio perf
85. r online accounts     Please Note  This will not be an actual link  it will just be linked by the reference number as  defined by the client     e Client Property Reference   This is a unique identifier distinguishing each property record  determined by the client  e g  this could be the internal reference number from your Property  Management System and or the name of the property for easier identification     IOS     User Manual v4 7  140401  30 Page    Please Note  Within the same portfolio or sub portfolio  every property record must have a  unique client reference     o Property Description     Additional notes about the property record   o Year Built     The year the property was constructed   o Year of Major Refurbishment     The year the property was refurbished  if applicable      o Property Unit Reference     This is for ISA internal system use only and should not be  edited  It displays a unique property reference number assigned to the property by the  system when it is first logged     o Address Line 1     Enter the first line of the properties address  If the asset only  comprises part of a building  asset specific details must be entered first  with generic  building address details following after  for example     B Address Line 1  BRE Office  B Address Line 2  Third Floor  B Address Line 3  City Office Block  o Address Line 2     Address Line 4     As above   o Local Area Name     Enter the local area name where applicable     o Country     Select the country
86. r organisation   purchasing credit and allocating Portfolio Managers and Asset Managers   Portfolio Owners are the clients main point of contact for BRE Global     Portfolio Owner    For each property that is defined and logged within the Online System  a  Property Level must be entered  There are 3 Property Levels that can  be selected  Site  Building or Asset  The selection made for the Property   Property Level Level effects the remaining fields that are presented within the Property  Logging Form  It also effects the presentation and content of the  Property Dimensions section of the Variable Measurement Details  Tab of the Measurement Logging Form     A form that is presented when the Log New Property function is used on  the Property Management Menu  This form is used to define a new  property record    Property Logging  Form    The Property Management Menu can be accessed by drilling down into  a portfolio record  This menu provides access to the Log New Property  function     Property  Management Menu    A user profile that can be awarded to user accounts within the system  which has pre defined permission settings  The Property Manager  PrM   user profile is below the Portfolio Manager user profile in the overall user  profile hierarchy for the system     Property Manager    One of three classifications that the client can define a property as   through the property level field    It refers to a plot of land determined by the Land Registry or other  authorities upon 
87. rd which has other  Parent Record property records linked to it  As an example  it is possible to create a  property record defined as a site  and then create another property record  defined as a building and then link the two records together  In this    example  the site would be classified as the parent record     IOS     User Manual v4 7  140401  84 Page    Term Definition    A collection of assets owned or rented by an individual  group or  Portfolio  company  represented by the client     A form that is presented when the Log New Portfolio function is used on  the Portfolio Management Menu  This form is used to define a new  portfolio record     Portfolio Logging  Form    The Portfolio Management Menu is the first screen that appears when  Portfolio you log into the ISA system  This is the default or the home screen with  Management Menu the system for all users  It shows all the portfolios logged within the client  account     A user profile that can be awarded to user accounts within the system  which has pre defined permission settings  The Portfolio Manager  PM   user profile is below the Portfolio Owner user profile in the overall user  profile hierarchy for the system     Portfolio Manager    Typically a Chief CSR or Sustainability Officer for the Client organisation   Portfolio Owners have unlimited privileges within the ISA online system   which in addition to those held by Portfolio Managers  see above   will  include creating an online system account for thei
88. rtfolio by ticking the check boxes under the APPLY  column  as well as the PROPERTY DETAILS check box and click the DOWNLOAD  button     6  Once this process has completed click on the SAVE button to save the downloaded spread   sheet onto your local drive in preparation for editing     IOS     User Manual v4 7  140401  36 Page    Editing Steps    7  Open the saved spread sheet and add new property details as required  Please ensure all  mandatory fields are completed     Ensure where appropriate  options from the drop down lists are selected  Do not override these  values with any other values     8  Once you have completed the editing process save the spread sheet onto your local drive     Vipuvaru   Pure aLe  LELLLE  1E    l B5 K f  Buildings    TW a S y a wun LuIuNy          F               IS SECTION 1  gt  gt  Property Details    In which year was the  a Level Will subsidiary assets be recent major  EN Parent E R e a e   ae for this building      reference oT description  lt a built           rm The parent level building is not The parent level building isnotlogged   No o o Bldg OOO 1 11995 2001   2001    SECTION 2  gt  gt  F            Address Line 1  fucks Road         Buildings The parent level building is not logged a Aa 1990   1994  2006   Orchard Street    par i noo o o o ig BY 985   19892006     Copthorne nil    Please Note  The spread sheet is very sensitive to inappropriate data entry  If the template is  not completed correctly  the property data will fail to 
89. rts    John Smih Portfolio Owner  Organraatren Moumer Inc          Africa  Asia  Europe  North Ame s L k Agricultural  Community   Spore   Ragion ra E Property Type    f fe ual    Year  2011       Nae jozk MA ff 00  z   Find   Next  Select a format   Export       5x Lik  Belgium  Franee Y  Country ose WM    Log Of    View Repor           R             e Note that when a selection is applied to one chart this is also applied to other charts in the    same report    e To export charts or data  select the desired format from the drop down list    Select a Format        Homie User Maintenance    My Repons    ISA        Pa    mmer i  You are jogged im ag John Smih Portfolio Owner  Organisation Moumer Inc        Agricultural  Community   Sporas     Region       JK  Belgium  France    year  2011     l Find   Next    Country    id afk of 2   Fil  100           a a g a  Select a format 28 Export       Log Of    View Report     ka  kb               e The options available will generate the desired report as a chart in the chosen format     IOS     User Manual v4 7  140401     80 Page    13 3 Extracting user input data from the ISA system    The Data Extract functionality has been added to My Reports  within the ISA Property Profile  No  8   to allow user entered data for any selectable reporting year to be downloaded onto a Microsoft  Excel spread sheet for easier viewing     Please Note  The Data Extract functionality has been designed to download the most  commonly used fields  inclu
90. ry frequency field that specifies how frequently  consumption data for the property will be entered for each property  is on the  Measurement tab  Select the appropriate entry frequency from the dropdown list for each    property     8  Once you have completed the editing process save the spread sheet onto your local drive in  readiness for uploading into the ISA system     a m  oo    SECTION 1  gt  gt  N A    Start Date of Reporting Period   End Date of Reporting Period          ig re   imption rd       DD MM YYYY    DD MM YYYY       Oo  bJ    3 Bidg 1 o Bloggs Monthly 1 01 2012 1 12 2012  4 Bldg 2 o Bloggs Monthly 1 01 2012 1 12 2012  Bldg 3 o Bloggs Monthy sw yn2oi2      82 12 2012    oO  w    Quartet  Monthly    _ y O   Doo o oo          _                            lt  lt  lt     lt     lt      _  es eee  I  I eee  es es  S  o oO O  o o O  ee Ce  a  es  ee  ee   S    O O  O O  O  o O  O O  O  a    fal i          31 12 2012  Oo   i   Oo    po  Ce  po  Pp            O  Pd  Pp   y  Pd  Ed  po     Pe   y E  m  Ooo  Oo  a  Ooo     po  Oo  o                  4  gt  DI Building Details Readon Measurement     Occupan Util    IOS     User Manual v4 7  140401  39 Page    Upload Steps    1     2   3   4    Log back into your account on www isameasurement org  Click into the Portfolio that relates to the editing you have just completed   Click on the UPLOAD ASSESSMENT DETAILS link     Select from the PROPERTY TYPE box the appropriate property type  In this case it is  Measurement   
91. s are detailed below     o Organisation     Select the company or sub company the portfolio is logged against  from the drop down list     o Division  if applicable      The sub set of the company or sub company the portfolio is  logged against  entered using a free text field     o Portfolio Name     The name given to the portfolio entered using a free text field     o Portfolio Manager     The Portfolio Manager assigned to that portfolio  The Portfolio  Manager is selected from a drop down list of all Portfolio Managers registered to the  client account     o Description     Any further details useful to describe the portfolio     Please Note  If Sub Companies have been registered within the account against the holding  company  be sure to select the correct company in the Organisation drop down field at the  top of the Portfolio Logging Form     e Once the Portfolio Logging Form has been completed  the Submit button should be used to  log the portfolio record     e Once submitted the Portfolio is shown on the Portfolio Management Menu     Please Note  It_is free to log portfolios and property records  There is a charge  of 1  Measurement Credit  to log Measurement records  which are logged against property  records     e Portfolios are listed on the Portfolio Management Menu in the date that they were last  modified  see below for further sorting options  alongside the following columns     lOS     User Manual v4 7  140401  24 Page    o Portfolio Name     The name of given
92. s screen gives you the opportunity to abandon the measurement  of any properties that your organisation is no longer responsible for  by leaving  their tick boxes un ticked  Alternatively  you do not have to tick each property  individually if you wanted to enter measurement and consumption data for all    lOS     User Manual v4 7  140401  76 Page    your properties in the    new    current reporting year  Instead  simply tick the    All     tick box and this will automatically click all the tick boxes of all the properties in  the  sub  portfolio     e Clicking the  Submit Assessment Data for Next Year  button will create new    measurements for the    new    current Reporting Year with a status of    measuring     see  screen shot below   These measurements will allow consumption data to be entered for  the new reporting year     Home User Maintenance  My Reports    a    You are logged in as  Avnish Shah   Portfolio Owner  Organisation   Testco6    You are here  List of Portfolios    ISA Properties    PRY00016543    B1               Property   n Measurement Usage i    Reference Client Reference Reference Selection l Status Details        12 03  Avnish y  PRY00016543 B1 BIU00013299 Question Building AvnishShah 3044 w3 o  Messuing fa__     12 03  Avnish y  PRY00016543 B1 BIU00013295 Question Building Avnish Shah NS 2012 a Capped B4      3   12 03  Avnish  PRY  RY00016543 B1 BIU00013290 Question Building Avnish Shah 3014 2011 Shah       Capped laad        Icon Definition    b4
93. sed in this property   Purchased Energy  If the property consumes any of the below purchased energy then tick all that apph  below   Mains  public  supphy electricity L  District heating L  District Cooling      LPG  Liquid Petroleum Gas      Fuel oil      Gas Oil     Solid fossil fuel  coal   Renewable Energy Sources  If the property consumes or generates any renewable energy then tick all that apply  below  L  Solar electricity generated on site C  Wind electricity generated on site   C  Hydro electricity generated on site     Biogas     Liquid biofuel      Biomass C  Waste incineration  thermal energy generated on site        Other renewable electricity from sources not listed  generated on site   u Other renewable thermal energy from sources not listed  generated on   site   Onsite CHP  Combined Heat and Power     lf this property uses CHP then please tick all the types of fuel used in the cogeneration     C  Natural gas as input fuel to CHP L  LPG  Liquid Petroleum Gas  as input fuel to CHP L  Gas pes input fuel to CHP    L  Biogas as input fuel to CHP L  Liquid biofuel as input fuel to CHP    Biomass as input fuel to CHP  Energy Exports   lf energy from this property is exported off site then please tick all that appr  below    L  Electricity exported off site     Heat exported off site    Water    lf data for water consumption is avaiable for this property then tick the different types of consumption that apply  below   C  Recycled grey water C  Treated waste water rec
94. sed on actual consumption data  Covers all energy sources used by the property and is based on actual consumption data    20  ld 4  gt   gt   Energy Waste  lt  Water k              10  Once you have finished the editing process in the appropriate worksheets  save the spread   sheet onto your local drive in readiness for the upload     Upload Steps   11  Log back into your account on www isameasurement org   12  Click into the Portfolio that relates to the editing you have just completed   13  Click on the UPLOAD ASSESSMENT DETAILS link     14  Select from the PROPERTY TYPE box the appropriate property type   15  Select QUESTIONNAIRE from the UPLOAD TYPE box    16  Click on the BROWSE button and search for the location of your edited spread sheet and click  on the spread sheet     17  Click on the OPEN button   18  Click on the UPLOAD FILE button     19  Your file will now be uploaded to the ISA online system and the consumption data will be written  to the relevant property    20  Please check that the uploaded information appears correctly in all the fields  If necessary   correct any information online and repeat the process for the other properties and property  types  buildings assets      IOS     User Manual v4 7  140401  45 Page    9 THE CHARGING MECHANISM    9 1    Measurement Credits and the Charging Mechanism    Within version 2 2 1 0 of the online system  there is a charge of 1 measurement credit for  logging a measurement record against a property     The same char
95. site heat generation from solar        E  Answer   52 823 00 Units   kWh    Value  52823 00000000 Kwh Previous year  49462 Kwh  S     K  Client Auditor  Comment Comment    Please select the statement which applies to the energy data entered  including any data that is aggregated from other property  units        Question    Answer   Question not answered or data entry not finished for the year x       Cancel         Submit  amp  Exit         e Clicking on the    icon  see above screen shot  displays a pop up showing all the  consumption data entered for that particular consumption type in the different  consumption periods for that property     e In the example in the screen shot below  Natural Gas consumption entered for the  property so far is displayed together with the sub total so far  When consumption data  for Quarter 3 and Quarter 4 is entered  this too would be displayed on the pop up  screen     IOS     User Manual v4 7  140401  70 Page    Reporting Period   Quarter    Energy   Waste    Water         Question    z 080030 Consumption of grid supply electricity      Answer  9 309 246 00 Units    kWh       s Client   Consumption Period Entered Entered Unit Converted Value kWh     J S e  Comment    Quarterl 56 725 00 m  593 740 58          Quarter2 38 282 00 m  400 697 69        Question  gt  5 3     s603   Natural gas consumption  mains supply gas  Quarters    Quarter4         Answer  56 725 00 Units   m3 aa       Sub Total 95 007 00 994 438 27    Close      Client  Co
96. ss        Is this a listed building        Cancel     Submit  amp  Exit         lOS     User Manual v4 7  140401  49 Page    e As the screen shot above shows  there are 4 tabs on the Measurement Logging Form     o Property Details   o Variable Measurement Details  o Occupancy Details   o Utility Details    e Each of these tabs will be discussed in sections 10 3 to 10 6     e There is also a message at the top of the form which states how many    Credit left in your  account     This message relates to the charging mechanism associated with registering    measurements which exists within the system     10 3 The Property Details Tab    e By default  the system always displays the Property Details tab when the Measurement    Logging form is opened     You are here List of Portfolios       Register Measurement       Property details ariable Measurement Details    Occupancy details   Utility details         Registered On  30 November 2011  Organisation ISA Demo Org  Division UK  Portfolio Owner Demo Manager  Portfolio Manager Demo Manager  Property details    i Property level   i Assign Property Manager     i Will subsidiary buildings and or assets be logged for this site          Where the parent property is logged in a separate online account F z       please enter the unique id number  currently asset ref         i Client Reference           i Property description              i Year built     i In which year was the recent major refurbishment     Full Property Address       i 
97. t Account     Once logged  the measurement record can be edited without any further charge     9 3 Purchasing additional credits  Top ups     ISA members can refer to the overview and fee structure to find information regarding  purchasing additional credits  Additional credits purchased by application to ISA administration    at the e mail address info theisa orq     The ISA overview and fee structure can be accessed from the Governing Council Members     area of the ISA website under Governance documents  or via your company   s ISA Member  Main Contact     lOS     User Manual v4 7  140401  46 Page    10 LOGGING A MEASUREMENT    e Once a property record has been successfully defined and logged onto the system  it is    possible to log a measurement record against the property  Measurement records provide the  user with access to the Online Questionnaire and the scoring dashboards         Measurement    Online  Questionnaire    KPI scores    e Once a property record has been successfully logged  it will appear within the table on the    Property Management Menu  The Property Reference entry for the new property record   which is automatically assigned by the system  will be underlined     You are here  List of Portfolios    Demo Portfolio    Client Reference Eroperty Portfolio Name Postfolio Property Modified i Details  _ Level   Manager    Demo 1 Si Deme Portfolio DemoManager Demo Manager 30 11 2011    Property Ref Client Reference Property Portfolio Portfolio Property Modi
98. t Assessment Data for Next Year    Property    Ruud Gullit  Ruud Gullit    Ruud Gullit    21 09 2012    21 09 2012    21 09 2012       Please Note  The above process will only upload the basic property details and further steps  are required to upload the measurement and consumption data of the properties  This is    achieved by following the below processes     IOS     User Manual v4 7  140401     37 Page    Process B  Download Upload Measurement Data for New   Existing Properties    Please Note  For new properties on the ISA system  this process must follow the  download upload process for basic property details described above     For existing properties on the ISA system  the above process may or may not be necessary  since the property details would already exist on the system  It is only if modifications need  to be made to the property details that you may want to use this process     Download Empty Template  registering moditying measurement details     1  Log into your account on www isameasurement org   2  From the HOME screen click on the Download Property Details link     3  Use the drop down boxes to choose  where applicable      a  ORGANISATION   b  PORTFOLIO NAME   c  SUB PORTFOLIO NAME  d  PROPERTY TYPE    4  Click on the GO button     Home User Maintenance Log Off  My Reports    You are logged in as  Jo Bloggs   Portfolio Owner  anisation  My Org    You are here  List of Portfolios    Organisation     My Org v Portfolio Name   Demonstration Portfolio v    Sub
99. ted after data entry of each period     Comment  Comment          Cusston Please select the statement which applies to the energy data entered  including any data that is aggregated from other property  units     Answer Covers all energy sources used by the property  but contains some values which have been estimated using acceptable methods  see u  v    Question not answered or data entry not finished for the year   Covers all energy sources used by the property and is based on actual consumption data   Covers all energy sources used by the property  but contains some values which have been estimated using acceptable methods  see user  Covers all energy sources used by the property  but contains some value that have been estimated using methods not specified in the user     Does not cover all energy sources used by the property                IOS     User Manual v4 7  140401  71 Page    e At the bottom of each page of the Online Questionnaire  there are various options to  navigate or save Performance Data added so far     Please select the statement which applies to the energy data entered  including any data that is aggregated from other property    Question 3  units     Answer Covers all energy sources used by the property  but contains some values which have been estimated using acceptable methods  see u  v    fener  Submit  amp  Exit          o Cancel     Using this function will remove any entries made into the Online  Questionnaire so far  or since the last time the S
100. the User Account Management Menu  From here it is possible to define user profile  permissions as appropriate  In the example below  two additional user profiles have been  added to the account  Alan Brown and David Smith   with each being set up with slightly  different permission settings     REGISTERED PORTFOLIO USERS  ADMIN   First Name Surname User Name PM Prop EQ Activate  Blo 1S   s et    Hanks       lOS     User Manual v4 7  140401  11 Page    e When the desired permissions have been defined for each user  the Update Users button  should be used to save any changes made     Add New User   Update Users   Add Preferred Auditor         4 2 Editing Existing User Profiles    e Once added to an account  existing user profiles can be edited as required  To edit a user  profile  enter the User Account Management Menu and click on the name of the user profile  to be edited     e The system will display the user profile  and will provide the option to Update Details if any  changes are made     EDIT PORTFOLIO USER STATUS    Title  Mr      Alan    First Name  sumame  Brown   Role Portfolio Manager  Department Asset Management  Contact Email EPID Username  lalan brown compx com    Contact number   Office 0207 445 667      Contact Number   Mobile   Usermame Email  lalan brown compx com    EPID    o      Status      Previous     Update Details         Please Note     e Currently  user profiles can only be deleted via a request to the ISA administration  desk  and then can only be d
101. tion     Any further details useful to describe the sub portfolio     Once the Sub Portfolio Logging Form has been completed  the Submit button should be  used to log the portfolio record     Once submitted  the sub portfolio is shown within and alongside the containing portfolio     IOS     User Manual v4 7  140401  27 Page    8 LOGGING A PROPERTY    e Once any required hierarchy has been created  it is possible to begin defining and logging  property records onto the system                Sub Portfolio      l            Property    Measurement    e  n order to log a Property record  the Property Logging Form should be completed  which is  accessed by clicking on the Log New Property link  from the Property Management Menu     8 1 The Property Management Menu    e The Property Management Menu can be reached by drilling down into the portfolio record by  clicking on the name of the portfolio record  which will be presented as an underlined entry  If  a sub portfolio has been logged as well  click the relevant sub portfolio name     e  he system will then present the Property Management Menu  which is used to log and  manage property records     You are here  List of Portfolios    Demo Portfolio    Portfolio Property Modified  Manager Manager    Property Ref Client Reference Sg Portfolio Name    Measuring Details    No records to display     Log New Property   Transfer Property          e As with other menus within the system  the contents of the table on the Property  Managem
102. tion Portfolio Jo Bloggs Building     K       O Download All O Property Details CO Measurement    Previous Download Empty Template       IOS     User Manual v4 7  140401  43 Page    8     Once the download has completed click on the SAVE button to save the downloaded spread   sheet onto your local drive in preparation for editing     Editing Steps    Please note  This spread sheet is very sensitive to inappropriate data entry  If the template is  not completed correctly  the property data will fail to upload into the ISA online system     g     Open the saved spread sheet and enter consumption data as appropriate in Energy  Waste and  Water worksheets     When completing the templates  especially for several properties with multiple entry periods   please take care that the consumption data being entered is for the correct property and correct  period     Please Note  Only the consumption data for the consumption usage types that were  ticked in the Usage selection screen  see 4i  above  should be entered  The template has  been designed to prevent data being entered in cells for which consumption usage types  were not ticked on the Usage Selection screen  as described in the previous process   above   Should there be a need to enter consumption data for any additional  consumption usage types then they should first be ticked on the usage selection screen  and a fresh template for the property concerned should be downloaded again     When consumption data has been entered for
103. ue  963121 00500000  K Client Auditor  AY Comment  Comment     p  r      f 7         Question    gt   g  080037  On site heat generation from solar energy     i  Answer 593800 Units  Value  5938 00000000      K  Client Auditor  ae Comment           e Additional comments to support the entry added to the Answers  if applicable  should be  added to the Client Comments field  highlighted in the screen shot below      IOS     User Manual v4 7  140401  69 Page    Energy Waste Water     gt    Question A       i  080030 Consumption of grid supply electricity        i  Answer   362 204 00 Units  kWh Value  362204 00000000 Kwh    O Client Auditor      Comment Comment              e On the consumption entry screen  where available  previous year   s figures are now  visible  This is useful when you want to compare the current year   s figures against the  previous years at the time of data entry  please see below screen shot      e Hovering the cursor over the icon  k  displays the ISA KPIs that are impacted by  answering that particular question     Reporting Period   Quarter1    Question  080030         Answer   9 309 246 00 Units   kWh Value  9309246 00000000 Kwh Previous year  9376213 Kwh  S     Auditor    Consumption of grid supply electricity          Question Natural ti s i  080031 atural gas consumption  mains supply gas      E  Answer   56 725 00 Units   m3   Value  593740 57500000 Kwh Previous year  659027 Kwh       Client Auditor  Comment Comment    Question   r  080037i On 
104. unique property reference entered by the record owner for the  parent property at the point it is logged     Measurement Reference     A unique reference number applied by the system for the  measurement record     Usage Selection     When clicked  it displays all usages types for Energy  Water and  Waste  The user is required to select  tick  all those that are consumed used by the  property  This will determine what questions will be automatically displayed for the user  to enter consumption usage data for the property     Property Level     The Property Level defined  Site  Building or Asset  for the parent  property record when it was logged     Property Manager     The individual assigned to the property record as the Property  Manager     Date Modified     The point at which the measurement record was last modified     Version     The version of the scheme that the measurement is  was registered against   The current version is 2009  Further versions will be released in the future     Date Submitted     The date that the pre assessment was submitted to an auditor for  formal verification     Asset Manager     The individual assigned to the measurement record as the record  owner  fulfilling the role of Asset Manager     Auditor     Once assigned for verification certification  the name of the Auditor that is  auditing  has audited the measurement record is displayed here     IOS     User Manual v4 7  140401  48 Page    o Status     For every measurement record that has 
105. upload into the ISA online system     Upload Steps    1  Log back into your account on www isameasurement org    2  Click into the Portfolio  and if applicable  sub portfolio  that relates to the editing you have just  completed     3  Click on the UPLOAD PROPERTY link  found on the property list screen     4  Select from the PROPERTY TYPE box the appropriate property type  site  building or asset   whichever is applicable      5  Click on the BROWSE button and search for the location of your edited spread sheet and click  on the spread sheet     6  Click on the OPEN button   7  Click on the UPLOAD FILE button     8  Your file should now be uploaded to the ISA online system and the edited information will be  written to the relevant property     9  You can now access the property details online to verify the changes       Please check that the uploaded information appears correctly in all the fields  If necessary   correct any information online  Then repeat the process for other property types  building and or  asset   if required  that may have also been similarly uploaded     You are here  List of Portfolios    European portfolio      Client Reference Property    PRY00016421 Building    PRY00016418 Building    PRY00016417 Building    Log New Property   Transfer Property   Download Report    Portfolio Name  European portfolio  European portfolio    European portfolio    Portfolio    RuudGullit    RuudGullit    RuudGullit    Upload Property   Upload AssessmentDetails   Submi
106. which the subject building  buildings or assets are  located     A form that is presented when the Log New Sub Company function is  used on the Portfolio Management Menu  This form is used to define a  new sub company     Sub Company  Logging Form    A sub company record is logged on the Sub Company Management  Menu when the Sub Company Logging Form is successfully completed  and submitted     Sub Company  Record       lOS     User Manual v4 7  140401  85 Page    A form that is presented when the Log New Sub Portfolio function is  used on the Portfolio Management Menu  This form is used to define a  new sub portfolio     Sub Portfolio  Logging Form    A sub portfolio record is logged on the Sub Portfolio Management Menu  when the Sub Portfolio Logging Form is successfully completed and  submitted     Sub Portfolio  Record    The User Account Management Menu is accessed via the User  User Account Maintenance option on the Control Panel  This menu is used to add   Management Menu edit or delete user accounts  and can also be used to edit user  permissions     User Registration The User Registration Form is a form that is used to define new user  Form accounts        lOS     User Manual v4 7  140401  86 Page    
107. xternal walls  or the centre line of party walls   at ground level or whichever floor is lowest to ground level  if applicable      IOS     User Manual v4 7  140401  52 Page    Height  floor to floor height   m      Enter the height in metres between the structural floor  surface and the underside of the highest point of the structural ceiling or roof  If a false ceiling  is installed  the ceiling height to the underside of the structural ceiling should be used  Where  a range of heights are present  the maximum should be used     Basic Property shape     Use the drop down list to select the shape which best represents the  floor plan of the property  if plan shape varies between floors choose the shape that  represents the majority of the total site floor area      No of floors above ground     Enter total number of floors in the site that sit above ground  level  i e  an asset taking up an entire 3 storey building with no basement would have 2 floors  above ground   Mezzanine floor areas with permanent access must be included in this  number     No of floors below ground     Enter the total number of floors in the site  if applicable  that sit  below ground level  Circumstances vary  but the extent of natural light or restricted internal  height are examples of the kind of tests which can be applied to determine whether areas  should be classified as    below ground        b  For Buildings    Width  external   m      Enter the maximum external measurement in metres from fro
108. ycled      Local ground water sources CI Treated rainwater C  Untreated rainwater  L   Local surface water sources  streams  rivers lakes and ponds   C  Other water sources not listed  Waste  lf data for waste disposal is available for this property then tick the different types of disposal that apply  below   L  Incineration without heat recowery L  Composting L  Anaerobic digestion    L  Disposal via other routes not listed above       Please Note  Once the usage types have been selected for this property  you do not  have to select them again in the future  However  you can select new usage types or  deselect  un tick  existing usage types if the needs of the property change in the  future  No consumption data should be entered for the reporting year for a usage type  if you want to deselect it     After the Save button is clicked  the relevant questions for those energy  waste and water  usage types will be displayed in the questionnaire for entry of consumption data     IOS     User Manual v4 7  140401  67 Page    You are here  List of Portfolios    Demonstration Portfolio    Bldg 3    Online Questionnaire    Reporting Period   January    Energy Waste    N Question z k Pa   Z  680030 Consumption of grid supply electricity          C i  Answer   362 204 00 Units  kWh Value  362204 00000000        pe  Client Auditor      Comment  Comment         g    Question    Z  080031 Natural gas consumption  mains supply gas         Zz  Answer   92 015 00 Units  m3   Value  963121 005
109. ystem  account registration process  For each ISA member  Measurement credits are held within a  measurement credit account  which is linked to the holding company  and is created automatically  by the system as part of this process  Any individual that has a user profile logged against the  holding company will be able to use measurement credits from the measurement credit account     2 1 5 User Account    Following the completion of the ISA system account registration process  the nominated Portfolio  Owner will be able to access the ISA system account  Once logged in  Portfolio Owners will be able  to provide colleagues and stakeholders with access through the creation of additional user  accounts  Additional user accounts can be defined with up to three user profiles  Portfolio Manager   Property Manager and Asset Manager     lOS     User Manual v4 7  140401  6 Page    2 2 The ISA System Account Registration Process    The flow chart below shows the ISA system account registration process     Creating an ISA System Account          Customer  New ISA Member ISA Team          Customer completes ISA  Online System User Login  Details Form         Customer returns  competed form to ISA                         gt   Admin                    ISA team creates an  online account for  customer on the ISA  online system                          Details of customer  organisation logged    Holding Company  defined                Details of lead  head  customer user entered      Portfo
    
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