Installation and User Manual
Contents
1. USE Cable Modem Adapter Address 00 30 54 00 00 03 IP Address 203 63 7 153 Subnet Mask 255 255 192 0 Default Gateway 203 63 1 1 Release Renew Release Renew All 8 Click Renew If you don t receive an IP address 9 Please note if you use Windows NT 2000 click Start on the Windows desktop 10 Type emd and click OK the name of a program folder document ar Internet resource and Windows will iE For you Browse 11 Type ipconfig and press Enter Connection specific DANS Suffix hir 1 23 69 7 153 Subnet Mask 255 255 192 0 Default Gateway 12 Type ipconfig renew if you do not receive an IP address Page 14 Using the USB port with Windows 2000 m Connect USB cable from PC to Cable Modem Make sure that the RF coax cable and the AC Power cord are plugged in to the modem Wait until Cable Modem register and Cable LED light steadily it will take from 40 seconds to 4 minutes depending on Network traffic The Cable Modem may reboot if you previously connect it through the Ethernet port Cable Modem may reboot if you previously connect it through Ethernet port Windows will prompt new hardware found click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps vou install a device driver for hardware2. When installing the modem be sure to observe the anti static caution in the installation section of this user guide This will prevent damage to the board and other components When there 15 danger of lightning disconnect the power cable and the cable network from the modem to prevent damage to the unit The use of an AC Page 3 protection device will not completely protect the cable modem product from damage caused from the transmission across the cable TV network 3 3 Unpacking and Inspection The following items are included in this kit Cable Modem AC Adapter User Guide Ethernet Cable USB Cable USB Driver CD ROM If any items are missing or damaged please contact your local cable provider 3 4 Operational Environment System Requirements 3 5 Important Cable Company Information Before installing your SM 200 cable modem you must first establish an Internet account with your local cable provider Your cable provider will need the following information about the modem to set up your account 1 The Serial Number 2 The MAC Address 3 The Model Number SM 200 This information is located on the bottom of your modem Note Your SM 200 cable modem is DOCSIS compliant and should work with all cable companies that support this standard Page 4 4 Set Up Your Cable Modem This chapter describes the proper steps for self installing your new cable modem Please be sure to follow the steps in the s
3. location Microsoft Windows Update lt Back Cancel 7 Windows finds the driver file click Next Found New Hardware Wizard Driver Files Search Results The wizard has finished searching for driver files for your hardware device The wizard found a driver Far the following device External Cable Modem Windows found a driver For this device To install the diver Windows found click Next e mas d am 200 usb driverssnetenucm inf Cancel Page 16 8 After windows install the USB driver Click Finish and Windows will ask for reboot Found New Hardware Wizard Completing the Found New Hardware Wizard 2 Surfing Machine Windows has finished installing the software far this device close this wizard click Finish lt Back Lancel Checking the USB Installation Windows 2000 To confirm that your installation has been completed successfully perform the following steps 1 2 3 4 Click the following Start then Settings then Control Panel After the Control Panel window appears double click the System icon Then select the Hardware tab and choose Device Manager Scroll down the list of devices until you come to Network Adapters You may need to click on the symbol to reveal the underlying items The Surfing Machine driver should be listed If you do not see it your cable modem driver was not installed co
4. Provides preliminary information needed to understand your product s installation We recommend reading this chapter for instructions on how to make the most of your new cable modem Chapter 4 Set up Your Cable Modem Instructions for installing the cable modem and connecting the cable network to your personal computer 1 Connecting the coaxial cable 2 Connecting to AC power 3 Connecting the Modem via USB port 4 Connecting the Modem via Ethernet port RJ45 Chapter 5 USB Driver Software Installation Instructions for installing the cable modem and using the Universal Serial Bus USB port a Windows 98 ME b Windows 2000 c WindowsXP Chapter 6 Cable Modem LED Operation Provides operating instructions for using your new HighSpeed Surfing Cable modem Chapter 7 Appendix A Specifications Provides the specifications for the cable modem Chapter 8 Appendix B FCC Statement Page 1 2 Introduction Congratulations on selecting HighSpeed Surfing s SM 200 modular cable modem Your SM 200 15 a true cable modem MOdulator DEModulator that connects to your PC or Ethernet LAN to the Internet and to other multimedia services and networks through your cable TV network at a high speed transfer rate Your SM 200 not only frees up your telephone lines but gives you unprecedented transmission speeds for accessing the Internet the World Wide Web interactive communications e mail file transfers and data downloads and uploads Depe
5. Warranty 5 Manual Page 2 3 Before You Begin The following instructions are for SELF INSTALLATION of your SM 200 Cable Modem Before installing your cable modem please read the following sections of this chapter e System Requirements e Safety Precautions Unpacking and Inspection Operational and Environmental Specifications mportant Cable Company Information 3 1 Recommended System Requirements e If doing an Ethernet installation o Windows 95SE 98 Me NT 4 0 2000 Macintosh or other workstation that TCP IP protocol o 10 100 Base T Ethernet adapter o Ethernet cable rovided o Microsoft piece installed e If doing a USB installation o Windows 98 Me 2000 XP o Macintosh users Mac OS 15 currently not supported for USB installation CD ROM drive 3 2 Safety Precautions For your protection observe the following safety precautions when setting up and using your equipment Failure to observe these precautions can result in serious personal injury and damage to your equipment Make sure the voltages and frequency of the power outlet match the electrical rating labels on the AC adapter DO NOT place objects on top of the cable modem or force it into a confined space Never push objects of any kind through openings in the casing Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electrical shock or damage to the equipment
6. 40 seconds to 4 minutes depending on network traffic 4 Windows will prompt when it has found new hardware Click Next Add New Hardware Wizard Page 9 6 Insert the driver disc and click Next Add New Hardware Wizard Miesa ate s 8 Page 10 9 Please insert the Windows 98 CD ROM and click OK Insert Disk X 10 Windows will install the USB driver Click Finish and Windows will request that you reboot the machine Add New Hardware Wizard 11 Please reboot your PC click Yes to complete the driver installation Congratulations You have successfully set up your new SM 200 cable modem Page 11 Checking the USB Installation Windows 98 1 Click Network on Control Panel to confirm that the USB cable modem has been installed Client for Microsoft Networks Surfina Machine Dial Up Adapter Realtek RTL8133 5 PCI Fast Ethernet Adapter TCP IP Conexant USB Cable Modem Remove operas Client for Mictosott Networks gt 2 Double click TCP IP gt Surfing Machine Page 12 2 Click the IP Address TAB choose Obtain an IP address automatically Properties Mask f 4 For Windows 98 Me On the Windows desktop click Start 5 Select Run 6 Type winipcfg and Click Page 13 7 Select your adapter name USB cable modem IP Configuration Ethernet Adapter Information
7. 8 to 55 dBm V 16QAM 8 to 58 dBm V QPSK Symbol Rate 160 320 640 1280 and 2560 Kbs Bandwidth 200 400 800 1600 At edges and 3200 KHz Output Impedance 75 Ohms LL Output Return Loss 5 MHz to 42 MHz Page 22 Table 4 Electrical Specifications PARAMETER MEASURED VALUE NOTES Supply voltage 9 VDC Table 5 Physical Specifications PARAMETER MEASURED VALUE NOTES Table 6 Environmental Specifications PARAMETER VALUE NOTES Operating Temperature 0 Cto 40 C Operating Relative Humidity 10 to 90 Operating Altitude 100 to 7 000 feet BEEN storage Temperature 10 C to 60 C BEEN Page 23 7 Appendix B FCC Statement This SM 200 cable modem complies with Class B Part 15 of the FCC Rules The device generates uses and can radiate radio frequency energy This cable modem must be installed and used as instructed or harmful interference to radio communication may occur Only shielded USB and coaxial cables are to be used with this device in order to ensure compliance with FCC emissions limits Accessories connected to this device by the user must comply with FCC Class B limits The manufacturer is not responsible for any interference which results from use of improper cables or which results from unauthorized changes or modifications to the device A Minimum 26 AWG Line Core should be used for connection to the cable modem Page 24
8. Hl GH User Manual SM 200 Modular Cable Modem 1 Table of Contents OVERVIEW 1 INTRODUCTION 2 2 1 GENERAL DESCRIPTION A 2 2 GETTING MORE INFORMATION Ne A BEFORE YOU BEGIN 3 3 RECOMMENDED SYSTEM REQUIREMENTS pp 3 SAFETY PRECAUTIONS f 3 3 3 UNPACKING AND INSPECTION arrra a du tees e tust n Ee 4 3 4 OPERATIONAL ENVIRONMENT SYSTEM REQUIREMENTS crecen 4 3 5 IMPORTANT CABLE COMPANY INFORMATION scescececcececcececescecsceceseeceseeceses 4 SET UP YOUR CABLE eae vsu anon dv E sev P EISE 5 USB DRIVER SOFTWARE INSTALLATION eee ee eee eee eee ee eee eo eoeene 9 CABLE MODEM LED OPERATION ee e eee eee eee ee eee e eee esee sees esee eeooe 21 APPENDIX A SPECIFICATIONS 22 APPENDIX B ECC STATEMEN 24 1 Overview This chapter provides an introduction to using HighSpeed Surfing s SM 200 modular cable modem The modem 15 a certified DOCSIS 1 0 modem which will work in any cable system supporting this standard In addition the modem 15 software upgradeable to the DOCSIS 1 1 standard This manual 1s divided into the following sections Chapter 1 Overview Chapter 2 Introduction Welcome to the world of high speed data broadband 1 General Information 2 Getting more information 3 What s on the CD ROM Chapter 3 Before You Begin
9. al IP addresses from your cable service provider Page 5 Step 1 Connecting the Coaxial Cable Connect the coaxial cable to the F connector in the back of the cable modem as illustrated 1n Figure 1 Confirm that the center conductor of the coaxial cable is inserted directly into the center of the F connector Secure the coaxial cable by carefully turning the outer shell of the coaxial cable connector onto the F connector in a clockwise direction until tight Be careful not to over tighten 5 J Cable Feed F Connector Figure 1 Connecting the Coaxial Cable Step 2 Connecting the AC Power Connect the AC adapter to the cable modem by plugging the barrel shaped connector into the mating power connector in the back of the cable modem as illustrated in Figure 2 Be careful that the connectors are properly aligned prior to insertion and ensure the plug 15 fully inserted The cable modem is shipped with an AC adapter which supplies 9 VDC 1 5A The 9 V 15 on the center connector and ground 15 on the outer connector Ua Page 6 Step 3 Connecting the Cable Modem Using OPTION 1 USB A To connect your computer to the cable modem using the USB port connect the USB cable to the cable modem by inserting the square end of an USB cable into the USB port of the cable modem as illustrated in Figure 3b Ensure that the connectors are locked together by listening for a snap Insert the other end of the cabl
10. device continue click Next 4 Insert the Driver CD ROM 5 Click Search for a suitable driver then Found New Hardware Wizard _ Install Hardware Device Drivers Pa device driver iz a software program that enables a hardware device to work with an operating system This wizard will complete the installation for this device External Cable Modem device driver it a software program that makes a hardware device work Windows needs driver files for your new device locate driver and complete the installation click Next What do you want the wizard to do Search for a suitable driver for my device recommended Display a list of the known drivers for this device that choose a specific driver Back Cancel 6 Windows will locate the driver automatically select then Next Found New Hardware Wizard Locate Driver Files Where da you want Windows to search for driver files Search driver files for the following hardware device External Cable Madem The wizard searches for suitable drivers in its driver database on your computer and in any of the following optional search locations that you specify start the search click Next IF are searching on a floppy disk or CO AOM drive Insert the floppy disk before clicking Nest Optional search locations CD ROM drives Specify
11. e into the USB port on your computer B Install the USB Driver software from the enclosed CD ROM on your computer please refer to Section 5 USB Port 10 100Mbps Figure 3a Connecting the USB Cable Page 7 Step 4 Connecting the Cable Modem Using OPTION 2 Ethernet RJ45 Computer must have an Ethernet adapter installed and TCP IP protocol installed l 2 2 4 Make sure you have installed the coaxial cable from the wall into the back of your SM 200 cable modem See Figure 1 Plug the AC power cord into the modem See Figure 2 Connect one end of the RJ45 connector to the modem see Figure 3b and the other end to your computer s Ethernet port Configure the network settings as directed by your cable provider These settings will be unique to each cable provider Connecting to a Network Interface Card NIC 10 100 Mbs Figure 3b Connecting the Ethernet Cable Congratulations You have successfully set up your new SM 200 cable modem Page 8 5 USB Driver Software Installation If you have connected the cable modem to your computer using the USB cable use the following instructions to complete the installation of the modem Using USB with the Windows 98 Me Operating System 1 Connect the USB Cable from PC to cable modem 2 The cable modem may reboot if you previously connected it through the Ethernet port 3 Wait until the cable modem registers and cable LED 15 steady It will take from
12. equence outlined below Failure to do so could result in improper operation or failure of your cable modem There are 2 two ways to connect the cable modem to your computer Before proceeding you will need to decide which method to use Deciding Which Network Connector to Use The DOCSIS 1 0 cable modem allows you to connect to the Internet using either the USB port or the Ethernet port Be sure to follow the instructions provided for the port that you want to use CAUTION I Deciding Which Installation Process to Use on Your Computer Do not attempt to connect the Ethernet and USB cable to the same computer at the same time from the same modem CAUTION 2 Connecting to More Than One Computer Device This cable modem provides you the feature for Ethernet and USB interfaces to operate on 2 different computer devices simultaneously However you have to obtain additional IP addresses from your cable service provider OPTION 1 USB Port Windows only Using the USB port to connect to the Internet allows you to install the cable modem more quickly and easily than connecting to the Internet using the Ethernet port since you do not need to install a network interface card NIC USB however only allows you to connect one computer to the cable modem OPTION 2 Ethernet Port Windows and Macintosh Using the Ethernet port allows you to use a hub to connect multiple computers to the cable modem To do this you may need to obtain addition
13. er should be listed If you do not see it your cable modem driver was not installed correctly Please repeat the USB driver installation Congratulations You have successfully set up your new SM 200 cable modem Page 20 6 Cable Modem LED Operation There are no user controls on your cable modem To operate simply apply power to the unit by inserting the AC adapter to an outlet Connecting the AC adapter to an AC protection circuit is always recommended Your cable modem provides status information to the user Five 5 light emitting diodes LEDs located on the front panel provide this information as detailed Table 1 Table 1 LED Indicators E On RJ45 port only LAN indicates the status of the modem s connection to your computer This LED is steady green when a functional LAN connection Ethernet is detected The RX Light flickering On and Off indicates that the cable network i is successfully receiving data mx Jem cable network is successfully transmitting data SM 200 Indicator Lights Page 21 Appendix A Specifications Table 2 RF Downstream Specification PARAMETER VALUE NOTES Center Frequency 91 MHz to 857 MHz 30 kHz Level Range 15 dBm V to 15 dBm V Symbol Rate 5 05694 Msym sec 64 QAM 5 360537 Msym sec 256 QAM eT p DP Table 3 RF Upstream Specification Frequency 5 MHz to 42 MHz Edge to edge Level Range
14. nding on your cable service s performance your SM 200 will provide downstream receiving and upstream sending data speeds up to 50 times faster than the fastest 56kbps dial up telephone modem Since the cable modem is always on you can access the Internet and your e mail anytime Innovative Modular Design The SM 200 1s a modular system that allows you to add additional functionality by purchasing snap on modules Check with your local cable company or broadband service provider for available modules You can also check our web site at www HighSpeedSurfing com 2 1 General Description This 1s a complete DOCSIS 1 0 compliant cable modem product and works with all existing DOCSIS 1 0 compliant headend equipment and networks Please confirm that your cable provider supports this standard The HighSpeed Surfing cable modem 15 a device that allows you to connect the cable network to your computer using either a 10 100Mbps Ethernet or the USB port inside your personal computer 2 20 Getting More Information If you experience problems with your cable modem please contact your local cable provider for assistance 2 3 What s on the CD ROM 1 Adobe Acrobat Reader This 1s required to open the Quick Installation Guide Manual and Warranty If you already have the Reader installed on your computer you do not need to install 1t again 2 Quick Installation Guide 3 Installation Software REQUIRED FOR USB INSTALLATION OPTION 1 4
15. rrectly Please repeat the USB driver installation Congratulations You have successfully set up your new SM 200 cable modem Page 17 Using USB Port with WindowsXP 1 Connect USB cable from Cable Modem to computer 2 Make sure that the RF coax cable and the AC Power cord is plugged in to the modem Wait until Cable Modem register and Cable LED light steadily it will take from 40 seconds to 4 minutes depending on Network traffic The Cable Modem may reboot if you previously connect it through the Ethernet port 3 Windows will prompt new hardware found click Next Found Mew Hardware Wizard Welcome the Found Mew Hardware Wizard This wizard helps you install software for Surfing Machine If your hardware came with an installation CD eee or floppy disk insert it now What want the wizard ta do C Install from a list or specific location Advanced Click to continue lt Back Cancel Page 18 4 After inserting the Driver CD ROM the following screen will appear Hardware Installation The software you are installing for this hardware Surfing Machine has not passed Windows Logo testing to verify its compatibility with Windows XP me why this testing I important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommend
16. s that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway 5 Press Continue Anyway Despite the warning the USB driver you are installing has been tested and 1s compatible with the WindowsXP operating system 6 WindowsXP should automatically find the correct driver from the CD ROM Or you can manually browse to your CD ROM drive and select the folder called SM 200 USB Drivers 7 After Windows install the USB driver Click Finish and Windows will ask for a reboot Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software For Surfing Machine Click Finish to close the wizard 19 J Found New Hardware Your new hardware is installed and ready to use o3 0 11 26 AM Checking the USB Installation WindowsXP To confirm that your installation has been completed successfully perform the following steps l Click the following Start then Settings then Control Panel 2 After the Control Panel window appears double click the System icon Then select the Hardware tab and choose Device Manager 3 Scroll down the list of devices until you come to Network Adapters You may need to click symbol to reveal the underlying items 4 The Surfing Machine driv
Download Pdf Manuals
Related Search