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Manual-I: Installation Guide

1. sm CAS Signaling Wizard Fig 135 CAS Signaling Wizard Raceve Sigal Satins page Partial Enable selection partially enables Group B Support with for answer rec cognition only This selection requires you to define transmit and receive signals The Transmit Answer Signal parameter is defined from the drop down list on this page When transmit signal 5 selected press Next on this page to access the R2 Receive Signal Settings page where Receive Answer Signal should be defined Use the checkboxes to select the Receive Answer Signal value Multiple values are allowed for each signal Disable selection disables Group B Support and requires defining the Answer Signal parameter Setting up Call Routing The Call Routing service allows you to specify the communication structure between all in volved devices by developing dialing plan and setting the call routing paths accordingly For the Quadro extension users call procedure should be simple and familiar forall kinds of calls internal SIP H 323 PSTN or IP PSTN The possibilities Call Routing offers are numerous The following configuration just a single example used to explain setup of the QuadroM E1 T1 as a gateway In this example the QuadroM E1 T1 is connected within a protected Private Data Network built of two other Quadro devices 2x and 4x where 6 extensions are connected Each ex Tension will
2. Fig 126 Trunk TI Signaling Type CCS page It you selected CCS as your Signaling Type using the Trunk link will take you to the page shown above Here you can specify the signaling settings in more detail Further this page allows selection of the timeslots for signaling data and voice The Non Automat checkbox switches to non automatic Terminal Endpoint Identifier searching and enables the TEI Address text field that requires TE number digit values from 0 to 63 for connection establishment between CO and E1 T1 client In automatic mode an E1 T1 connection will be established on the first available TEI while non automatic mode specific may be reserved for the connection In this case both call partners need to specify the same in their settings the Network Mode PBX connected you need to specify the same address on both sides Quadro and PBX ifthe Non Automat mode is selected If the Automat mode is se lected the user on the PBX side may set any mode related to assignment in the PBX configuration In the User Mode CO PSTN connected the assignment depends on the CO PSTN set tings So you have to enter the values you ve got from your PSTN provider SW Version 52x QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 The SAPI Value text field requires an additional Service Access Point Identifier SAPI value digit
3. change the administrator password go to the System menu User Rights Management Rights Management Fig User ight Management page Choose admin from the list and press the Change Password functional butlon from the User Right Management page toolbar The Change Password page will be displayed Fig 44 Change Password page Enter the Old Password 19 and the New Password in both the New Password and Con firm New Password fields Please note that only numeric digits may be entered here Write down the password somewhere and keep it in a secure place If the password is lost a factory reset will be required on the unit see Manual I Administrator s Guide All settings are lost after a factory reset After a factory reset the default password 19 will be restored SW Version QuadroM E1 T1 Manual I Installation Guide Appendix Configuring SIP NAT Traversal Appendix Configuring SI P NAT Traversal The QuadroM Et T1 initiates and receives SIP calls from the network connected to the WAN port In order to receive SIP calls the QuadroM E1 Tt must be able to receive pack ets from the SIP server or any other device that is trying to make an incoming call If the QuadroM E1 T1 is placed behind a router with NAT like most basic routers on the market today the QuadroM E1 T1 wil not be able to receive calls To resolve this issue either STUN must be enabled o
4. Configuring the 1 1 Settings Depending on QuadroM EV T1 model there might be one or two E1 T1 trunks available on the device Single QuadroM E1 T1 has only one 1 1 trunk dual QuadroM E1 T1 has two trunks available The QuadroM E1 T1 can be connected to a PBX to the PSTN via lines using CASICCS signaling The QuadroM E1 T1 may be connected to act as a User if con nected to directly to the PSTN or as a Network connected to a PBX Further you are required to enter the 1 1 settings your PSTN provider requires regarding framing clocking signaling used and so on Al these settings must be entered on the man agement page Trunk Settings that is displayed when you select E1 T1 Settings from the Telephony menu Coys ENTI Trunk Settings F24 EVI Trunk Setings page The Trunk Settings page is used to configure the E1 T1 trunk and timeslots settings The table lists the available 1 1 trunks of Quadro and their settings Trunk E1 T1 mode interface and signaling type Clicking on the trunk will open its Signaling Settings page Trunk CAS Signaling Settings or the Trunk CCS Signaling Settings page depending on the selected signaling type Selecting the corresponding trunk s checkbox and pressing Edit will open the Trunk Edit Entry page The E1 T1 Stats link is displayed for every active Quadra trunk and leads to the page where the E1 T1 trunk and the tr
5. 0 to 255 required to establish call When field has 0 value the system uses either the timeout defined in the T302 field or the Sending Complete Information Element messages to es tablish a call Independent from the value in this field Sending Complete Information Ele ment and pound sign always cause call establishment The Generate Progress tone on IP checkbox selection will generate the progress tone to IP H 823 or If the Send ALERT Message on Call Ringing checkbox is selected the system will send ALERT messages to callers from the PSTN PBX on call ringing If not the system will send PROGRESS message on receiving early media the called party if the Generate Pro gress Tone to PSTN PBX setting is not set to None Selecting the Enable Service checkbox enables the Calling Line Identification Restrc tion service which displays the incoming caller ID only if Presentation Indication is al lowed on the remote side Otherwise the CLIR service is disabled the caller ID will un conditionally displayed When the Enable Connect Acknowledge Option checkbox is selected Quadro will stop T303 and T310 timers upon receiving the CONNECT message will send a CONNECT ACKNOWLEDGE message to the remote side and enter the active state When this check is not selected Quadro will stop the T303 and T310 timers upon receiving the CON message and will enter the active state wit
6. QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 CAS Signaling Wizard Absence Country Gumi Fig 134 CAS Signaling Waard 5 This page only appears when Use Default Country Settings checkbox is not selected on the previous page and is used to configure advanced country settings ANI Category drop down list appears only when R2 signaling selected from Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 and is used to select the calling party priority depending on the call originator s location specifics ANI Request Transmit and ANI Request Receive drop down lists allow you to select the Caller ID request R2 tones for transmit and receive Seize Acknowledge Timeout text field is used to define a timeout in a range from 2 to 2000 miliseconds between incoming seize signal and the corresponding feedback Answer Guard Timeout tex field is used to define a wait timeout in a range from 0 to 1000 milliseconds Group B Answer Signal and Line Answer Release Guard Timeout text field is used to define an idle timeout in a range from 0 to 10000 milliseconds between the disconnect signal receipt and call disconnection Quadro E T SW Version 522 3 QuadroM E1 71 Manual I Installation Guide Configuring the QuadraM E1 TL Dialing D
7. a tool for the administrator to configure the WAN Settings and to adjust Quadro s connectivity in the global network It must be run if Quadro is desired to be connected to the Internet Please Note It is strongly recommended that factory default settings are left unchanged i their meanings are not completely clear Run the System Configuration Wizard Open the System Configuration Wizard by selecting the corresponding menu item on the System menu The page Getting Started willbe displayed m Configuration Wizard System Configuration Wizard This first page of the System Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get to the System Configuration page Quadro E T SW Version 522 3 QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 System Configuration Enter into the Host Name field a unique name for the QuadroN E1 T1 This is useful when many Quadro s are part of a network and one administrator has remote access to all of them All Web Management pages show this Host Name in the top right corner The Do main Name text field requires the LAN side domain name which the Quadro belongs to For a basic configuration leave the default LAN IP Address If you want to change the de fault LAN IP Address e g in order to integrate the device into an existing LAN insert the new LAN IP
8. Reason configuration on the corre sponding pattern The Restrict the Number of Simultaneous Calls checkbox is only available for IP PSTN call type and is used to restrict the number of simultaneous calls to the public SIP server with the same username at the same time This checkbox enables Allowed Call Count text field which requires the number of simultaneous calls allowed in a range from 1 to 64 If you leave this field empty no limitation will apply to the number of simultaneous logons Use RTP Proxy checkbox is available for SIP H323 and IP PSTN call types and is applica ble only when route is used for calls through Quadro between peers both located outside the Quadro When this checkbox is selected RTP streams between external users will be routed through Quadro otherwise when checkbox is not selected RTP packets will be mov ing directly between peers Voice Transcoding checkbox is available for SIP H323 and IP PSTN call types and is meaningful when an extension is selected from the Use Extension Settings drop down list Checkbox selection results the voice transcoding when performing IP calls through Quadro Independent on the codecs supported by the caller Quadro will use the codecs of the ex Tension selected from the Use Extension Settings drop down list to establish a call with the Destination If the Destination supports either of the codecs configured for the used exten sion the call between the caller and the Destination
9. The T310 Timer text field requires the value for the T310 timer in milisec digit values from 1000 to 120000 responsible for the outgoing call steadiness when CALL PROCEEDING is already received trom the destination but call confirmation ALERT CONNECT DISC or PROGRESS is not yet arrived The No Answer Disconnect Timer text field is only available in Network mode and requires the value for the No Answer Dis connect Timer digit values from 0 to 200000 This timer is used in certain types of PBXs The value 0 indicates that the timer is disabled When time expires Quadro will play a busy tone towards the PBX if the call has been disconnected by the peer The D Channel Timeslot For Transmit Receive drop down list in offers all available time slots to be selected for signaling data transmilreceive The link B Channels leads to the Signaling Type CCS B Channel Settings page see below where available timeslots may be enabled or disabled for the voice transfer The Force Update option can be optionally used to apply new settings immediately This will force the timeslots to be restarted and any active connection on the selected timeslot s will be interrupted The Restart option can be used to bring timeslot s to the initial idle state on the both sides Note that when applying one of these options any active trafic on the time slot s wil be terminated Edit will display another page where the signaling settings for the selected timeslo
10. mm poe sot a 3 Highlight Internet Protocol TCPAP and click Properties The corresponding window will be displayed uaar EITI SW Version 52x QuadroM EL T1 Manual Installation Guide Appendix PC DHCP Settings 4 Select Obtain an IP address automatically then click on Advanced 5 You wil see the entry DHCP Enabled Click on OK three times 10 close all windows TCP IP and DHCP under Windows 95 98 1 Click the Start button Choose Settings then Control Panel 2 Double click on the Network icon to open your Network window Select the Con figuration tab Click Add Double click on Protocol 5 Highlight Microsoft under the list of manufacturers 6 Find and double click TCP IP in the list to the right 7 Network window will appear with the TCP IP protocol now listed Highlight TCP IP and click on Properties 9 Select Getting IP address automatically to enable the DHCP functionality 10 Click OK 11 Windows will ask you to restart the PC Click Yes The TCPIIP installation is now complete and the DHCP functionality is enabled undra EITI SW Version 52x QuadroM EL TI Manual I Installation Guide Appendix Changing the Admin Password Appendix Changing the Admin Password For security reasons itis recommended that you change the default admin password The username of the administrator admin cannot be changed
11. or omer acts of event shall Epyg s abit exceed the price for the product tom direct indie special Incidental or conse quel damages resting trom the of he product ts accompanying sofware or s documentation lunae for ts produce makes warranty c expressed ple statutory wth respect to e Products or the contents use of this documentation and al accompanying sofware and specicly disclaims ts quay merchantabiny or finess for any purpose Return Polley Ith product proves to be detective during Ps waranty period please contact the establishment where the urit was pur Chased The wil prove guidance how ta etum he unt n accordance wan s esabiahed procedures il Please provide copy of your original proot of purchase Upon receiving tne detective unt Epy or ts sence center wil use commareaty reasonable fers t ship repared or replacement unt wihin len 10 business days aer recept ol the etumed product Actual imes may vary depending on customer locaton The Channel Parner 6 respon or Shipping and handing charges when shipping to Epyg Epyal reserves the right to revise ar updates products pring software or documentation without oblgaton 1o noty any indvidual or erty Please drect ll ques py Technologies Lt Two Legacy Town Center 6900 North Dallas Parkway Sulte 850 Pa
12. Configuring 51 NAT Traversal From the QuadroM E1 T1 Management menu go to the SIP Settings menu and check Use Manual NAT Traversal for SIP For NAT station IP enter the public Inter net IP address found on the step above and the port numbers for SIP and RTP RTCP The default values are For Mapped Port for SIP 5060 For Min mapped RTP RTCP port 6000 4 For Max mapped RTP RTCP port 6059 Click the Save button to save the contents The QuadroM E1 T1 will activate the settings and register the extension an the Epygi SIP Server after a few minutes You can verify the settings from the main QuadroM E1 T1 Man agement menu under Status in the SIP Registration Status section QuadroW SW Version 52x E QuadroM EL TI Manual Installation Guide Appendix Checking the Connections Appendix Checking the Connections If the system seems to work incorrectly even when all cables are connected properly it may helpful to Start Network Diagnostics The WAN link IP configuration gateway DNS server and STUN NAT if used will all be checked start diagnostics open the System s menu item Diagnostics and click Start Network Diagnostics System Diagnosti Fig 145 System Diagnosis page In the case of a successful test the output of the system looks as follows Basic Tes Checking for physical Link Link ok Checking IP configurati
13. Please Note you must confirm the settings within 20 minutes If not the device will revert back to the previous configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the address of the PC connected to Quadro is stil within the speci fied IP address range Otherwise your PC might be unable to establish a connection to Quadro If you changed the network configuration of the LAN you may have to reboot your PC to get new IP address from the new network You can then access the Web Management of the Quadro on the new IP address you assigned to the Quadro Run the Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu on the System menu The page Getting Started wil be displayed a n TNT ovs tome contain art 1cm 616 Internet Confguraton Wizard This first page of the Internet Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get fo the Uplink Configuration SW Version 52x 17 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Uplink Configuration Select here the WAN Interface Protocol required by you ISP PPPoE Point to Point Proto col over Ethernet PPTP Point to Point Tunneling P
14. Quadro will play a busy tone towards the if the call has been failed After 60 second timeout the Quadro will disconnect the call from PBX CO and will stop playing the busy tone Voice Establishment Procedure manipulation radio buttons group is used to select a thod of voice establishment on the trunk On call acceptance with this selection voice will be established after call is being accepted On channel selection with this selection call will be accepted during channel selection This selection is not allowed for 2 signaling ringing with this selection voice will be established after call is being ringing Selection enables Generate Progress Tone to IP checkbox which is used to enable the progress tone generation upon voice establishment Press Next to move to the second page of the CAS Signaling Wizard We cm s dm mee CAS Signaling Wizard Fi 131 CAS Sqnalng Waard page 1 CAS Signaling Wizard Page 2 appears if the Signaling Type on the previous page is set 10 any of the E amp M types or to R2 From this page of the CAS Signaling Wizard DID Direct Inward Dialing Service might be enabled on the timeslot s In User mode the Quadro cannot roule incoming calls from the E1 T1 trunk to extensions if the timeslot in the trunk does not have DID service enabled Incoming call routing takes place according to the received caller
15. Signaling Type allows selecting the CAS signaling type Please Note R2 signaling compelled and non compelled can only be used with an E1 in terface in User mode Independent on the selection in this drop down list Quadro with the TI interface in the CAS mode is unable to detect the busy tone on the destination side For E1 interface in the CAS mode busy tone will be detected only for R2 compelled and non compelled both with and without ANI signaling types Force Update Timeslots checkbox can be optionally selected in order to apply new settings immediately This will force the timeslot s to be restarted and any active connection on the selected timesiot s will be interrupted Please Note Quadra does not support the Forward Digit selected on the GO when acting in the User mode with CAS Loop Start signaling type Get PSTN PBX Error Message checkbox enables notification message in case of outgoing calls to unreachable incorrect non existent destination When Generate Progress Tone to PSTN PBX checkbox is selected Quadro generates ring tones to incoming callers during E1 T1 call dialing This feature is mainly applicable to 2 slage dialing mode Enable Echo Cancellation checkbox enables the echo cancellation mechanism the lected timeslots EITI SW Version 522 QuadroM E1 T1 Manual I Installation Guide Configuring the QuadroM E1 T1 When Alternative Disconnection Mode checkbox is selected the
16. identifying CDR call detail report wil be sent to the RADIUS server Checkbox selection en ables accounting on the RADIUS for the certain call This selection enables the Client Code Identification checkbox which is used to actvatedeactvate the code identification on the RADIUS server When the Client Code Identification Checkbox is selected caller may optionally dial an identity code at the end of the Corresponding route To make an identifed cal caller should dial Routing Num ber Identity Code Here Identity Code is an arbitrary digit combination used to identity the corresponding routing rule Identity Code can be used to iden certain called destinations This wil allow to search the calls by the certain identity code on the RADIUS server for example for further biling calcula tion purposes If the authentication is configured based on the caller s address callers will pass the auth entication automatically otherwise they will be required to identify themselves by a name and a password The Failover Reason s radio buttons indicate whether the system should use the next matching pattern if call setup with the current routing rule fails and allows choosing the rea sons to be considered as a failover None indicates that matching patterns should not be used regardless of the failover reason Failover Reason s indicates possible failure reasons Failure reasons vary de pending on the call type
17. is connected between the QuadroM Et T1 and your PC use a crossover cable from the LAN interface of the QuadroM E1 T1 to the hub switch Connect the WAN port of the QuadroM ET T1 to the Private Data Network or Internet senice When using a DSL or Cable modem power up the modem before the Quadro Connect the power adapter to the POWER port on the QuadroM E1 T1 s rear panel and plug the power adapter into a power outlet Only use the original power adapter and plug it into a power strip with surge protection or to UPS if available The ted LED Fault wil glow for several seconds followed by the yellow LED Info which will glow for several minutes As soon as Info is off the QuadroM E1 T is opera tional Power up any hub or switch followed by any PC and other devices on the LAN side Please Note The PC must be configured for to receive IP address directly from the QuadroM E1 T1 Refer to Appendix PC DHCP Settings for instructions on how to set up a PC for DHCP operation Check the LEDs The green Busy LED should glow continuously The green LAN and WAN LEDs will blink when cables are connected to these ports and all devices are pow ered up the green LAN and WAN LEDs do not blink verify cabling and ensure that all devices are powered up Please Note 5 cables can be faulty without visual indication The LAN and WAN LEDs verify that the Ethernet connection is established between the end points If
18. the Administrator s Guide Installing QuadroM E1 T1 explains connection of cables and devices to the Quadro Configuring the QuadroM E1 T1 describes the configuration steps necessary to integrate the Quadro into a network environment and to setup the voice features The chapter includes information about the System and Internet Configuration Wizards to integrate the QuadroM E1 T1 in your network environment about the basic E1 T1 settings and about the basic setting up of the call routing functionality Please Note The Quadro configuration described in this Installation Guide describes basic configurations only For more complex configurations please refer to the Manual 11 Administrator s Guide Registering on Epyg s Technical Suopat shows you how to gain access to the Epygi Technical Support Genter and the SIP Server Appendix PC DHCP Settings explains how to configure your PC to access the Quadro configuration GUI Appendix Changing the Admin Password explains how to change the default administra lor password Appendix Configuring SIP NAT Traversal explains configuration of the Quadro if il is Placed behind a NAT enabled router Appendix Checking the Connections gives hints to solve common problems Quadro E T SW Version 522 QuadroM E1 71 Manual Installation Guide Requirements Requirements Please N 120 240 V power outlet in close proximity to the QuadroM E1 Tt One RJ 45 Ether
19. these LEDs are not illuminated there is a connection problem between the QuadroM E1 Tt and the other device Some modems hubs switches and routers will require the use of crossover cables SW Version 52x 10 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Configuring the QuadroM E1 T1 To configure the QuadroM E1 T1 basically four steps are needed Stepi Basic Configuration using the System Configuration Wizard and the Internet Configuration Wizard Step 2 Entering the E1 T1 Settings provided by your PSTN Provider Step 3 Specifying the Call Routing paths according to your dial plan The most important settings required in Step 1 Basic Configuration are Static IP address for the WAN Interface If you use a DHCP server please contig ure it to deliver a static IP address In this case QuadroM E1 T1 will get its IP ad dress automatically as it acts as a DHCP client on the WAN side Bandwidth used to regulate the number of calls allowed by the QuadroM E1 T1 to avoid degradation in low bandwidth conditions Regional Settings if your QuadroM E1 T1 is located outside the United States it is important to properly configure your line connections to the PSTN in your location Firewall if your QuadroM E1 T is connected behind a router configure the firewall to make the QuadroM E1 T1 accessible for management To customize these settings connect a PC to QuadroM E1 T
20. will be established by the first preferred codec of the Destination If the Destination does not support either of the codecs configured for the used extension the call will be disconnected The Call Duration Limit checkbox is available for SIP IP PSTN and PSTN call types and is used to limit the duration of the placed with the selected routing rule If this checkbox is not selected the call duration will be unlimited This checkbox selection enables the Maxi mum Duration text field where the maximum duration of the call in seconds should be de fined Once the call duration reaches the value defined here the call will be disconnected without prior notice Quadro E T SW Version 5 22 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Required selection is used to choose one more Authentication Authorization and Accounting AAA settings Local Authentication with this checkbox selected callers wil need pass au thentication through Local AAA table see below when dialing the current pattem RADIUS Authentication and Authorization checkbox is present when RA DIUS client is enabled Wih his checkbox selected when dialing the curent pat tern callers wil need to pass the authentication through RADIUS server see above RADIUS Accounting checkbox is present when RADIUS client is enabled With this checkbox selected authentication wil take place but a caller
21. 1 T1 in DHCP mode Power up the QuadroM EV TI Connect a PC or laptop to the QuadroM E1 T1 LAN port and power it up Verity the QuadroM E1 T1 can connect fo the Internet by opening a browser window and browsing to a familiar WEB site the QuadroM E1 T1 can not reach the Internet verily the LAN WAN LEDs and the cabling Verify the QuadroM E1 T1 is set up for DHCP on the WAN and that the router has the DHCP server enabled for the devices behind it Find the address of the router and log into the router Refer to the router user manual how to open the router configuration Setup port forwarding on the router to forward the UDP ports according to the ports specified for SIP Mapped Port for SIP default 5060 and RTP RTCP Min mapped RTPIRTCP port default 6000 and Max mapped RTP RTCP port default 6099 on the QuadroM E1 T1 The router should forward that UDP USP TCP for SIP ports to the IP address assigned to the QuadroM E1 T1 You can see the IP address of the 1 1 in the System menu under Status The IP address will be listed as the WAN IP address Your router may also indicate the IP address assigned to the QuadroM E1 T1 Find out the public Internet address of the router To do so open a browser and go to www whatismyip com The site will retur your public Internet IP address Record this IP address SW Version 52x7 QuadroM EL TI Manual Installation Guide Appendix
22. 1 s LAN port log in and com plete the Basic Configuration as described in following sections Quadro ENT SW Version 5x n QuadroM E1 71 Manual I Installation Gui Configuring the QuadroM E1 T1 Logging in to QuadroM E1 T1 Start a browser MS Internet Explorer Netscape Opera on a PC connected to the LAN port Enter http 172 30 0 1 QuadroM 1 T1 s default LAN IP address into the address field The Login page of the QuadroM E1 T1 will be displayed see picture below togn Quadro M Lem Enter admin as the Username and 19 as the Password to log in as the administrator After logging in the QuadroM E1 T1 Management page will be displayed ET EVT login page Please Note If you enter a wrong password and or username five times the device will be unavailable for login for five minutes Fa GuacraN EVTTs Management page SW Version 52x QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 Basic Configuration Two Configuration Wizards are available to accomplish the basic configuration of Quadro dovices 5 The System Configuration Wizard a tool for the administrator to define the Quadros Local Area Network settings and to regional configuration set tings to make Quadro operational in its LAN it must be run upon Quadro first startup The Internet Configuration Wizard
23. ID If the DID service is enabled on some timeslots incoming call on these timeslots may be routed to the specified extension the Attendant or the routing client depending on the configuration Please Note The timeslot with DID service enabled cannot be used for outgoing calls In Network made DID service does not limit the Quadro functionality but a timeslot with en abled DID service cannot be used for incoming calls Please Note The COiprivate PBX must support the DID service if itis to be configured the QuadroM E1 T1 Press Next to move to the third page of the CAS Signaling Wizard SW Version 52x QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 eos CAS Signaling Wizard Fig 132 CAS Sqnaing Waard page 3 From this the destination for incoming calls to be routed to can be selected and other routing settings might be configured Route Incoming Call to drop down appears when Both incoming and outgoing calls or Incoming calls only is selected trom the Allowed Call Type list and allows selecting the destination where incoming calls should be routed The ist contains all extensions of the Quadro Attendant and Routing agent The routing agent gives two kinds of routing pos siblities in user mode and one network mode Choosing the Routing selection available in User mode only will reque
24. Quadro M E The VoIP Gateway 4 Manual I Installation Guide for QuadroM E1 T1 SW Version 5 2 x QuadroM EL T1 Manual Installation Guide Copyright and Trademarks Copyright 2003 2010 Eyal Technologies Lid As Fights Reserved QuatroM 6 registered trademark ol Epy Teeratuges Lid Mlrosot Windows andthe Windows logo are registered trademarks ol Cotporaon A brand names are propery of helr respective proprietors Limited Warranty echoes id warrants to he orginal end user purchaser every Quadr be from physical de fects material nd wotamanship under normal use period of one 1 year rom te dae purchase poo ol pur hase reused or wo 2 years fom ine dale of purchase proot of purchase requred lor produci purchased he European Union EU races noce of such defects wil ats aceon ether repair or pro as hal prove 1o be detective This waranty shal nat apply to defects caused by aire follow insalaton operation or maintenance ions i extemal power sources such ae power Ine telephone Ine ar connected equipment i Products al have been serviced or modied by ater than or an author2ed Epy cenar w Products Inat have been or had original manulacturers senal numbers altered defaced or deleted v damage 10 ign fe od
25. a DNS server you may select Dynamically by Provider When using a static IP ad dress fixed values must be entered Internet Configuration ard Fig V21 DNS Setings page The Quadro will suggest the correct settings If Dynamically by Provider is selected the DNS server settings will be set automatically whenever a connection to the Internet is estab lished If Fixed Nameserver Address is selected manually enter the IP addresses provided by your ISP for the name server and the alternative name server Clicking Next shows the summary page of the Internet Configuration Wizard Finishing the Internet Configuration Wizard Internet Configuration w 22 inarmat Contguraton Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will display the Confirm Settings page requesting confirmation of the changes Press the OK button to confirm the settings Quadro ENT SW Version 2 QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 Please Note The settings should be confirmed within 20 minutes otherwise the device will revert back to the previous configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed y
26. address into the IP Address text field and have it handy You need it to re access Quadro management You will also be required to insert the Subnet Mask into the corresponding text fields System Configuration Wizard Fa 110 System Configuaton page Clicking on Next shows the page DHCP Settings for the LAN Interface DHCP Settings for the LAN Interface If the DHCP server is enabled the QuadroM 1 T1 will assign dynamic addresses to the Admin PC connected to its LAN If you didn t change the default IP address of the QuadroM E1 T1 you may also leave the default values for Address Range Make sure your connected Admin PC belongs to the same network as the LAN port of your 1 1 Please Note Make sure there is only one DHCP server on the LAN Otherwise unpredict able network behavior can occur ENT SW Version 522 QuadroM EL T1 Manual Installation Guide Configuring the QuadroM E1 T1 nt i Fig FI DHP Sening ora LAN Ttertace page Click on Next to display the Regional Settings page Regional Settings System Configuration wizara 112 Regional Settings page Proper configuration of Regional Settings is important to the functionality of the voice sub system The Regi
27. affic statistics can be viewed Quadro E T SW Version 522 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Editing the E1 T1 Trunk os Trunk lt Entry F25 Trunk Edt page Select Network as your Interface Type If your QuadroN E1 T1 is connected to PBX oth erwise choose User Next you are required to enter the Signaling type CAS or CCS adjust the correct inter lace type Et or T1 and specify the requested settings of the selected interface type The appropriate parameters should be requested from the service provider or in case of connect ing to a PBX according to the settings in the PBX manual CAS signaling allows using the same timeslot both for voice and data transmission CCS signaling uses a single timeslot for signaling data transmission for the whole trunk all other timeslots are used for voice transmission E1 the European system enables 30 active timeslots both for CAS and CCS to be used Ti the US system enables 24 timeslots if CAS is used and 23 if CSS is used Please Note Modifying the E1 T1 trunk settings may lead to some broken routes in the Lo cal Call Routing Table Quadro E T SW Version Sx QuadroM EL T1 Manual Installation Gui Configuring the QuadroM E1 T1 Signaling Type CCS Trunk 1 E1 Signaling Type CCS
28. be configured such that they all shall reach each olher and the PSTN The ex tensions also shall be reached by calls from the PSTN Quadro E T SW Version 522 QuadroM EL T1 Manual Installation Guide Configuring the QuadroM E1 T1 Seem Private Data Network 136 Cas Routing example Your PSTN Service Provider supplies you with set of PSTN telephone numbers for your 1 71 line If you want to assign these numbers to the phones connected to the Quadro2x and Quadro4x within your Private Data Network you have to create a dial plan to define Call Routing paths on the QuadroM E1 T1 and on each of the other Quadro devices To illustrate the dial plan with an example we will assume you have the phone number set 854803 30 10 854603 59 and you assigned the numbers as follows Quadro 2x IP 10203010 Quadroax 10 20 30 20 QuadroM EV TI P 10 20 30 30 Auto Attendant 85460330 Auto Attendant 85460340 Extension 1 85480350 Extension1 854603 31 Extensioni 85460341 Atendant asagpiag All numbers of the numbers sat Extension2 854603 32 Extension 2 he Extension 854603 43 tension are caught here Extension4 854604 44 unassigned numbers of the phone number set wil lead to the Aulo Attendant of QuadroE1 T1 where a message may inform the callers that the dialed number does nat ex i
29. comission or mation EITI SW Version S Zx QuadroM EL T1 Manual Installation Guide your home has specialy wired alarm equipment connected to the telephone Ine ensure the instalation of he Quadr oes not disable your alarm equipment you hava any uostors about what wi disable alarm equpmert consult your telephone company or a quaed ister Electrical Safety Advisory To reduce the af damaging power surges we recommend you instali a qualty AC surge suppressor in the AC outlet ram whch the Quar EY TT i powered Industry Canada Statement This product meets fhe agpicable Industry Canada technical Safety Information Before using the please review and ensure the folowing safety Instructions are adhered to To prevent fee or shock hazard do not expose your Quadr ETT to ran or moisture To avoid electieal shock do not open Quadro ELT Refer servicing qualified personel only Never instali wiring dng ighting storm Never instali telephone jacks in wet locations te jack la paced for wet cations Never touch un aulate telephone wire or terminals uiess the telephone Ine has been disconnected al ih net Work trace se when instaling or modifying cable of telephone Ines using your QuadroM dung an eects storm Do net use your Quadcht EV or telephone to report gas leak in the vicinity oho leak electrical outet should bo as cose as po
30. correctly for 3 times no status changes will be applied to any of the routing record s even to those which have no authorization enabled Enabler Key and Disabler Key text fields request digit combination which should be dialed from the handset or Auto Attendant to enable or disable the certain routing rules in the Call Routing Table You can set the same Enabler Disabler Key for multiple routing rules the same key may be used as enabler for one routing rule and as disabler for another one this will allow managing several routing rules with the single key Next will display the second page of the Local Routing Wizard ney SW Version 52x QuadroM E1 71 Manual I Installation Guide Configuring the QuadraM E1 TL Fi 0 Call Routing Wizard Routing Call Setings page Use Extension Settings is applicable to SIP and IP PSTN call types only and allows you to select the extension also Auto Attendant on behalf of the that will be placed The SIP settings of the selected extension wil be used as the caller information I no entry is se lected in this list the original caller information willbe kept If the Keep original DID check box is selected he called destination wil receive the original callers information rather than the information of extension selected from the Use Extension Setting
31. de the LAN IP address from the WAN Internet side There are two ways of assigning an address statically or dynamically The Quadro E1 T1 be configured with a static address on the WAN interface You also can use a DHCP server assigned IP address on the WAN side Please Note A DHCP client is software that requests an IP address from a DHCP server A DHCP server assigns on request a unique IP address to device The QuadroM E1 T1 acts DHCP client on its WAN interface and as a DHCP server on its LAN interface undra EITI SW Version 52x QuadroM EL T1 Manual Installation Guide Installing QuadroM E1 TL Connecting the Hardware Central Office Fig L Connecting he Hardware Verify the product package contents are complete Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box Connect a telephone to the PHONE port on the QuadroN E1 TT s rear panel Connect the QuadroM E1 Ti s E1 T1 to your PBX or the trunk from the PSTN Central Office ONLY after configuring the E1 T1 settings according to the specifications of your PSTN provider see Appendix Pin Assignment of There might be one or two E1 T1 ports on the QuadroM E1 T1 depending on the device model 4 Connect the Ethernet port an your PC via a straight 5 cable with an RJ 45 connec tor to the LAN socket of the QuadroM E1 T1 If a hub or switch
32. e set automatically by the ISP This common with cable modem and DSL service Assign Manually requires the administrator to enter the external IP Address the corresponding Subnet Mask and the address of the Standard Gateway This is common when you have static IP address with your 15 Dadra EITI SW Version 5 22 18 QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 Centurion wizara Fi HS WAN IF Confuraton page Click the Next button to display the WAN Interface Configuration page PPP PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field Choose the encryption for the traffic over the interface from the Encryption drop down list Authentication Settings require the Username and the Password used for the authentica tion on the ISP server Dial Behavior radio buttons Dial Manually if this radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection on off When ac cessing the Internet every station of the connected LAN has to connect to Quadro first Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the network The IP Address Assignment field is used to specify the external IP address given to the Quadro Usually It is a d
33. e usernamelpassword to access online Support and the Epygi SIP Server QuadroWENTI SW Version 52x 3 QuadroM E1 T1 Manual Installation Guide Appendix PC DHCP Settings Appendix PC DHCP Settings The QuadroM E1 T1 LAN port has a DHCP server that provides DHCP IP addresses to de vices connected to the LAN either directly or through an Ethernet hub or switch Appendix A describes how to configure Windows PCs for DHCP The PC used to access the QuacroM EITI must meet the following conditions TCP IP network protocol has to be installed DHCP has to be activated to request the IP address automatically Please Note If your PC is already configured for DHCP then simply power it on Verily the LAN LED is lit If not check the cable connections Follow the instructions below to install TCP IP and enable DHCP functionality TCP IP and DHCP under Windows 2000 Windows XP Windows 2000 and Windows XP PCs with Ethernet cards or adapters normally are config ured with TCP IP network connection by default Nothing additional needs to be installed To enable the DHCP functionality you may have to modify the properties of TCP IP Quo Us 1 Click the Start button Choose Settings then Control Panel 2 Double click on the Network Connection icon to open the corresponding window Select Lo cal Area Connection with the right mouse but ton and select Properties a I
34. e will additionally display the Detected Connection Type Unsupported Connection types will cause one of the following messages Unknown connection unexpected error Symmetric NAT Symmetric Firewall Blocked UDP It the Detected Connection Type is any of the types listed above QuadroM E1 T1 cannot work behind your router You must either connect the QuadroM E1 T1 in front of the router configure NAT traversal manually as explained in Appendix Configuring SIP NAT Tra versal If you are unable to resolve your problems please send us a technical support request on the Support section of http www epyqi com Please prepare a system log file and attach it to your request To create a system log file open the System Diagnostics page System menu item Diagnostics and click Download System Logs uaar EITI SW Version 52x QuadroM EL T1 Manual Installation Guide Appendix Pin Assignment of Appendix Pin Assignment of 1 1 Pin Signal 1 RXRING RXTIP NC TXRING Te NC NC NC FTT Pa Reslgnnent of UTE SW Version 52x NE a f tan taJ tan SH oW im n T Jnd Wi R MR epygi Epygi Technologies Ltd q G qUADRO 07 20
35. eckbox indicates whether the system should use blocked timeslots to make outgoing PSTN calls If this checkbox is selected the system will not use timeslots blocked by the carrier If the checkbox is clear the system wil try to unblock the timeslots and will make outgoing calls if succeeded Group B Support manipulation radio button group is present only when R2 signaling se lected from Signaling Type drop down list on the previous page is different from R2 and is used to enable disable the Group B Support The Group B Support manipulation radio button group offers following selections Enable this selection enables Group B Support both for answer and busy recog nitions of transmit and receive signals This selection requires you to define transmit and receive signals The Transmit Answer Signal and Transmit Busy Signal pa rameters are defined from the drop down lists on this page When transmit signals are selected press Next on this page to access the R2 Receive Signal Settings page where Receive Answer Signal and Receive Busy Signal should be defined Use the checkboxes to select the Receive Answer Signal and Receive Busy Sig nal values Multiple values are allowed for each signal Please Note Warning appears if you have selected the same signal type both for receive answer and receive busy recognitions ENT SW Version 522 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1
36. elay Timeout text field is used to define a timeout in a range from 0 to 2000 mil seconds before injecting dialed digits Timeout specially refers to R2 DTMF signaling Incoming DNIS Size text field indicates the number of received digits in a range from 0 to 265 required to establish a call When this field has a 0 value the system uses either time out defined in the Incoming digits timeout field or the End of Address messages to estab lish a call Independent on the value in this field the message End of Address always causes the call establishment Usused ext fields require to configure unused C and D bits of E1 T1 CAS signal ing A and B bits are predefined Fields may have either 0 or 1 values Invert text fields are used to invert the ABCD status bits in time slot 16 before TX and after RX If bit is set to 1 the router inverts it before transmission and after the receipt End of DNIS 1 15 checkbox is used to enable End of service Collect Call checkbox is only available when Brazil is selected in the Country drop down list on the previous page of the wizard and when the PBX attached to the Quadro supports this feature When this checkbox is selected and in case of incoming calls always the called destination will pay for the call Option is particularly applicable when calling from the mobile phone Checkbox should be selected when the appropriate feature is enabled on the PBX The Allow Timeslot Blocking ch
37. erdigit Ser vice is used to configure E1 T dial plan for the incoming calls from CO PBX to the Quadro This service allows you to speed up the call establishment procedure by detecting the prefix The calis wil be speed up by the timeout defined in the Incoming Digits Timeout text field see below Consult with your CO before making changes in the E1 T1 dial plan the Incoming Digits Timeout text field the time period may be specified during which in coming digits from the destination party caling Quadro will be collected before being applied an incoming called number Values between 0 and 20000 in milliseconds are required Quadro E T SW Version 5 22 E QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 The Signaling Standard drop down list is available only in Et mode and allows selecting the connection signaling standard ITU ITU T 2 or In the table below the lists all timeslots To configure the timeslots select one or more records from the table and press Edit functional button This will open CAS Signaling Wiz ard where timeslot settings might be configured rem CAS Signaling Wizard Fig 130 CAS Signaieg Waard page 2 From the first page signaling type settings of the timeslot s might be configured Allowed Call Type is used to select the allowed call directions incoming outgoing or both
38. hout sending the CONNECT ACKNOWL EDGE message to the remote side Override with P Asserted Identity checkbox selection enables SIP P Asserted Identity support For the calls from SIP to ET T if Invite SIP message contains a P Asserted Identity or P Preferred Identity Remote Party ID then the CallerID E1 T1 is sent with the value from the identity field SIP user agent should check existence of P Asserted Identily then P Preferred Identity then Remote Party ID to fil the identity field Quadro E T SW Version 52x QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Trunk 1 Et Signaling Typ Fig K27 Trunk Tt Signaling Type COS B Channels page Channel Selection drop down list is used to select between the Preferred and Exclusive B channel selection methods For Preferred channel selection the CO answers to the call re quest by the first available timeslot while for Exclusive channel selection CO should feed only by the timeslot used for the call request Channel Selection Ordering drop down list is used to choose the B channels selection Ascending or Descending When Ascending selection is configured B channels will be defined starting from B1 to 823 830 For Descending selection B channels will be defined from 823 30 to B1 If your CO PBX has Ascending B channels selection configured it is recommended to use Descending B chan
39. ling Attention When Quadro acts in the Network mode with the Attendant as destination to route the incoming calls to digit forwarding should be disabled on the private PBX side ath erwise incoming digits may be mistaken as a special calling codes on the Quadro s Alten dant The value for Switch Type depends on the CO when acting in the User mode and the pri vate PBX capabilities when acting in the Network mode Attention A timeslot can be used either for voice or signaling data transfer The configura tion prevents the selection of timeslot from the B channel list if it has already been selected rom the D Channel receive transmit drop down list The Generate Progress Tone to PSTN PBX drop down list contains the options for send ing progress ring back tone to callers from the PSTN PBX The following options are avail able in the list None configures the system to send ALERT messages without the Progress Indicator information element IE Unconditional configures the system to send ALERT PROGRESS messages with the Progress Indicator IE With this option the system will send its own progress tone Conditional configures the system to send ALERT PROGRESS messages with Pro gress Indicator IE With this option the system will send its own progress tone only i there is no early media 180 183 with SDP from the called party Incoming Called Digits Size indicates the number of received digits in a range
40. llows The red Fault LED wil glow for a few seconds then the yellow Info LED will glow for another four or five minutes while the green Busy LED is blinking Once the Info LED is off the boot sequence has been completed successfully Quadro ENT SW Version 5 22 D QuadroM EL TI Manual Installation Guide Installing QuadroM E1 T2 Installing QuadroM E1 1 Networking Overview To establish a connection between the PSTN or your PBX and the Internet a VolP gate way is needed The QuadroM E1 T1 is a VolP gateway and will perform the task of con necting your PSTN or PBX via its E1 T1 ports to a Private Data Network that includes Quadro SIP routers Quadro2x 4x and or 16x or the Internet The QuadroM E1 T1 wil process and regulate the voice traffic between these networks by means of Call Routing paths that are specified by the administrator according to a dial plan The QuadroM E1 T1 has one additional LAN port that is used to connect a PC for management purposes Both WAN and LAN ports transmit at 10 Mbps or 100 Mbps speed Fi S Connection overview Every device within an IP network requires a unique IP address to identify itself Since the QuadroM E1 T1 connects to both the LAN Admin PC and the WAN Private Data Network Internet it has to be part of both networks and must have two IP addresses one for the WAN side and one for the LAN side The QuadroM E1 T1 s integrated firewall NAT function ality will hi
41. n the QuadroM Et T1 or SIP NAT traversal must be set up in the router and in the QuadroM E1 T1 to properly route the incoming calls NAT or Network Address Translation is a common feature used to expand the use of con nected PCs and other networked devices without having to use multiple global Internet pub lic IP address Most ISP will assign one public IP address to each customer that is nected to the Internet The customer can use a router to provide NAT capability and create private network of PCs and other devices not visible to the Internet This method offers security and also eliminates the need to assign global Internet public addresses to each device Please Note SIP NAT traversal only works with Internet connections that have static ad dresses Verify from your provider this is the case for your Internet connection Some ISPs provide dynamic IP addresses that may change from time to time and are not appropriate for SIP NAT traversal Please Note If you have more than one router in series between the QuadroM E1 T1 and the Internet the same port forwarding setup must be configured on each router SIP NAT Traversal Setup Install the QuadroM E1 T1 behind the router If the QuadroM E1 T1 is configured with its factory default settings itis already configured for DHCP and wil obtain an IP ad dress automatically from the rouler If the DHCP was changed please Run the System Configuration Wizard to place the QuadroM E
42. ncrease the separation between the equipment and device Connect he equipment to an utet diferent rom the receiver Consulta dealer or an experienced RadioTV technician ior assistance You cautioned mat any change modification to the equipment not expressly approved by the manufacturer could void he users to operate tha device Administrative Council for Terminal Attachments ACTA Customer Information This equipment comptes wth Par 68 ofthe FCC ules and the requirements adopted by the ACTA A plug lack used o connec this equipment to he premises virg and telephone network must comply wih the applcabe Part rules and requirements adopted by tha ATCA tre Quadro EV T causes ham he telephone network the telephone company wil natliy you in advance that tempo ary discontinuance of seven may be required But advance natn praccal ne telephone company wil nally as soon as posse Alao you aded of your nghi a complaint wih the FOC i you eleva 1 nec essay The telephone company may make changes in ts facitis equipment operations or procedures that allect he op ofthe equipment I tnis happens telephone company wil provide advance nates order for you 1o nec modfeatons ta mainan uninterupted sence Connection to pany ine serve subject to state tan Contact the state publie tty commision publ senice coris Sian or corporation
43. nd Sign checkbox is only available when signaling selected from the Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from EAM FGD R2 except for R2 DTMF When this checkbox is selected the pound sign detected in the dialed number will be passed through and will be considered as a part of the dialed number When this checkbox is not selected the detected pound sign will be con sidered as a call acceleration digit Press Next to move to the forth page of the CAS Signaling Wizard GuscroW ENT SW Version 5 22 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 rm CAS Signaling Wizard 135 CAS Sinaing Wizard page 4 This page only appears in E1 User mode when signaling selected from Signaling Type drop down list on the CAS Signaling Wizard Page 2 is R2 all types and is used to configure country settings Country drop down list is used to set the location where Quadro is located to support the correct functionality of R2 signaling For countries absent in this list use ITU selection Use Default Country Settings checkbox restores default advanced settings for the selected country When this checkbox is not selected next page will provide a possibility to manually configure advanced country settings Press Next to move to the fifth page of the CAS Signaling Wizard Quadro E T SW Version 5 22 E
44. nels selection and vice versa Please Note A timeslot can be used either for voice or data transfer The system prevents selecting a timeslot from the B channel list if it has already been selected from the D Chan receive transmit drop down list SW Version 5x QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Edit will display the first page of the CAS signaling Wizard page see below where the sig naling settings for the selected timeslots may be enabled or disabled and the Force Update Timeslot service may be enabled to apply new settings immediately This will force the timesiot s to be restarted and any active connection on the selected timeslot s will inter rupted Ink 1 Signaling Type CCS B Channels Eat Entry Fi 128 Trunk T1 Signaling Type CCS B Channels Edi page uaar EITI SW Version 52x QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Signaling Type CAS ovi Trunko E1 Signaling Type CAS E29 Tak 1 Soraing Type GAS page It you selected CAS as your Signaling Type on the Trunk Settings Edit Entry you will get the page shown above using the Trunk link The Incoming Interdigit Service link leads to the page where the dial plan for incoming calls from CO PBX to the Quadro can be configured The Incoming Int
45. net 10 100 broadband Internet connections One off the shelf analog phone with an RJ 11 telephone cable One CAT 5 Ethernet cable with an RJ 45 connector to connect to the QuadroM E1 T1 LAN port PC with a 10Mbps or a 10 100 Mbps Ethernet card or adapter installed TCP IP network protocol installed on each PC For optimal results Internet Explorer 5 5 or higher or Netscape Navigator 4 7 or higher are recommended lote The QuadroM E1 T1 is shipped with one RJ 11 cable and one straight RJ 45 5 cables If the LAN connector of the QuadroM E1 T1 is to be connected to a hub or switch crossover cable may be required see Appendix Pin Assignment of 1 1 too TSW Version a 7 QuadroM EL TI Manual I Installation Guide Hardware Overview Hardware Overview QuadroM E1 T1 s Rear Panel Ra Tar Cuatro 1 PHONE socket with 11 connector enables connectivity of a regular analog tele phone This is a FXS Foreign Exchange Station analog 2 The Reset button may be used in two ways 1 to initiate normal reset 2 to carry out a factory reset A normal reset is executed by pressing the Reset button with a pa per clip for an instant Pressing the reset button and holding it down for 7 seconds or more wil execute a fac tory reset This wil restore the factory defaults and clear all settings including the IP address and the administration password you entered Please Note A Fac
46. o Texas 75024 Notice to Users This istatsion Guide in whole ar in may not be reproduced translated or reduced to any machine readable form pr wien approval Epygi provides warranty wi regard to this Installation Guide or other infomaton contained herein and hereby expressly adame any implied warranties of merchant afines for any partelar purpose wih regards manual or such information In na eve shall be for any Incidental consequentia or speciai damages whether based on contract ar out in connection wih te manual a the rlonmaton contained herein o ta ereat FCC Statement Part 15 Class The Enygi Quadro has Been tested and faund to comply with the Imis for a class digital device pursuant to Part 15 of the Rules These Imis se designed 1o prove reasonable potecbon against mnartrence na This equipment generates uses and can radiate radio requency energy and ot stated and Used accord ing to he instructione may cause Interference rad communications However here s guarantee tha Imer Terence wil rot occur in particular essa ihe equipment does cause hari ivererence 10 rado or re opto whic is found fuming he equipment olf on he user i encouraged 10 yt corect neterenoe By one more of he flowing measures Reocert or relocate the receiving antenna I
47. on dynamically via DHCP Client DHCP Client is running Checking internet connectivity ICMP ping Gateway Primary nameserver Secondary nameserver www epygi STUN Network addres Detected NAT type reached reached mot configured reached Translation NAT Check External visibible address 212 126 210 179 Restricted cone Performing MTU Discovery preparing system Sending UDP Datagram of size 1500 clean up Largest usable MTU size is t successful got answer 1500 Bytes Depending on where the test is failing the diagnostic can give some advice to solve the problem See the example below of a failed test usw ENT SW Version 522 QuadroM EL T1 Manual Installation Gui Appendix Checking the Conne Basic Testa Checking for physical Link no WAN link Please check the physical connection of the WAN interface Cable not plugged or broken Test failed If you pass the diagnostics successfully but are stil not able to place a call to 899 then check the SIP registration status Open the SIP Registration Status page using the QuadroM E1 T1 management System menu item Status If QuadroM E1 T1 is placed behind a NAT router the detected NAT type and the IP address of this router s WAN port is displayed Quadro Status SIP Registration Status SIP Regavalon Status page If you are using the STUN functionality the page shown abov
48. onal Settings determine the proper telephony parameters for the specified country Select the country where the QuadroM E1 T1 is located If you do not find your country in the list pick the closest If this setting does not work issue a request to technical support under the Support section of ww epygi com The Quadro gets the correct time automatically over the Internet from a time server If you not located in US Central Standard Time Zone you will need to change the Timezone 10 your region Click Next to show the summary page SW Version 52x 15 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 Finishing the System Configuration Wizard 1 System Configuaton Wizard fishing page Click the Finish button to complete the System Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the wizard system Configuration Wizard Fig E14 Wizard execution process Atter this is complete the Quadro will reply with the Confirm Settings page requesting con firmation of the changes Press the OK button to confirm the settings Taara EITI SW Version 522 QuadroM EL T1 Manual Installation Guide Configuring the QuadroM E1 T1 settings Fi 115 Setings page
49. our LAN set tings make sure that the IP address of the PC connected to QuadroM E1 T1 is stil within the specified IP address range Otherwise your PC might be unable to establish connec tion to QuadroM E1 T1 If you changed the network configuration of the LAN you may have to reboot your PC to get new IP address from the new network You can then access the Web Management of the QuadroM E1 T1 on the new IP address you assigned to the QuadroM E1 T1 Your QuadroM E1 T1 is now configured If your QuadroM E1 T1 has direct connectivity to the Internet you may verity the functionality of IP calls now Dial 899 and you will hear voice message that confirms you successfully established an call If this call is not successful go to Appendix Checking the Connections for trouble shooting tips enable PSTN calls continue with the second step Configuring the E1 T1 Settings of the QuadroM E1 T1 configuration and specify the E1IT1 Settings Configuring the Firewall The configuration of the firewall is only required if the Quadro is managed through the port configure the firewall open Firewall Configuration from the Security menu select Fil tering Rules and configure the rule Management Access accordingly Fig VES Flag Rules SW Version 52x QuadroM E1 71 Manual Installation Gui Configuring the QuadroM E1 T1
50. rotocol or Ethernet Soe o Ha Internet Configuration Wizard T Configuration Ifthe available bandwidth is used to the point where the quality of an additional IP call would suffer then new IP calls are rejected The bandwidth provided by your ISP must be specified for both Upstream and Downstream fields The default entry in both fields is 100000 the maximum bandwidth of the 100 MB up link module For basic DSL and cable modem service in the United States typical values 300 for Upstream and 1500 for Downstream The Min Data Rate tex field is used to specify the amount of bandwidth reserved for dala applications The value entered here needs 10 be smaller that the value specified for Up stream Bandwidth the WAN Interface Protocol by choosing between available WAN interface proto cols PPPOE Point 10 Point over Ethernet PPTP Point to Point Tunneling Protocol and Ethernet Use Ethernet for DHCP or static IP For Ethernet clicking Next will display the WAN IP Configuration page If PPPOE is the selected WAN Interface Protocol the next page will be PPP PPTP Configuration For PPTP WAN Interface Protocol PPP PPTP Configuration page wil follow the WAN IP Configura tion WAN IP Configuration Your Internet Service Provider ISP should provide this information lt Assign automatically via DHCP The parameters ar
51. s enabled source caller information SW Version 52x ag QuadroM EL TI Manual Installation Guide Configuring the QuadroM E1 T1 Source Number Pattern Source Type Source Host et will be required later in the Local Call Routing Wizard see Manual I Administrators Guide In this example no caller spe imitation is needed so leave that checkbox unchecked empty Please Note This checkbox selection as well as any Inbound Caller information inserted won t be considered and will make the current routing pattern invalid if the E1 T1 Settings are switched to CAS mode Loop Start Group Start E amp M R2 or R2 Compelled Non Compelled without ANI signaling types Set Date Time Period s allows setting a time period during which the route shall be valid For this purpose and own page is displayed as the third page of the Local Routing Wiz ard Require Authorization for Enabling Disabling checkbox is used to enable administrator s password authentication when enableridisabler keys are configured for the routing rule The Service can be used locally from the handset see Feature Codes in Manual Ill Extension Users Guide or remotely from Auto Attendant see Auto Attendant Services in Manual Ill Extension Users Guide When this checkbox is selected administrators password will be requested to enable disable the certain routing rule s If the administrator s password has been inserted in
52. s list When the checkbox Add Remote Party ID is selected the Remote Party ID parameter is sent to the destination side when establishing a call SIP Tunnel drop down list appears only when the SIP Tunnel Destination Type is se lected on the previous page The list is used to select the particular SIP tunnel to route the calls through the corresponding Quadro Destination Host and Destination Port require the host name or the IP address and the port number of the destination or the SIP server As Quadro devices use port 5080 per de fault enter 5060 These fields are named Modified Destination Host and Modified Dest nation Port correspondingly if the Pattern field on the first page of this wizard contains G symbol User Name and Password are identification settings for public SIP servers or servers quiring authentication Leave these fields empty Enable Activity Timeout checkbox is used to limit time to live period of routing pattern makes sense if accept or failure feedback arrives too late from the destination Checkbox selection enables the Activity Timeout text field which is used to insert a routing pattern ac tivity timeout in the range from 1 to 180 seconds When timeout is configured the routing pattern will be active within the defined time frame and if no response has been received from the destination during that period the pattern will be stopped and next routing rule might be optionally considered depending on the
53. selected on the previous page If the call cannot be estab lished due to selected Failure Reasons the call routing table willbe parsed for the next matching pattern and if found the call wil be routed to the specified destina tion Cannot Establish Connection failure reason is available for FXO and ISDN only and indicates cases when connection cannot be established Busy available for PBX SIP SIP Tunnel and IP PSTN call types and indi cates cases when the dialed destination is busy Wrong Number available for PBX SIP SIP Tunnel and IP PSTN call types and indicates cases when the dialed number is wrong Network Fallure available for SIP SIP Tunnel and IP PSTN call types and indicates cases when system overload network failure or timeout expiration occurred System Failure available for SIP SIP Tunnel and IP PSTN cal types and indicates cases indicated in Network Failure and Other fail reasons Other available for SIP SIP Tunnel and IP PSTN call types and indicates cases when authorization negotiation supported or request rejected or other unknown errors occur stands for all failure reasons mentioned in the Failover Reason s group Tudro EINT TSW Version Sx QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 The Transport Protocol for SIP messages manipulation radio buttons group Is available for SIP IP PSTN destination types only and allows you to select the transpor
54. ssible to the unt and easly accessible Emergency Services The QuadicM SIP Intended to uncon as a secondary telephone service These services through fe temet and therefore are dependent upon constant source of eleccly and network vent ofa power outage ha SIP Service be User understands tha inthe evant a power or neat outage ne OuadroM ENT SIP Service wi not support 311 emergency services and father that Such services wa be avaiable via he users regular telephone ne nol connected tothe E T User tra tat any interruption Inthe supply oc dalver of elecmicty network avlabity beyond control imat shal ave na responsibly tor oases tom such itamupton uaar EITI SW Version Sx QuadroM E1 71 Manual Installation Guide Table of Contents Manual I Installation Guide About This Installation Guide Requirements Hardware Overview QuadroM E1 T1 s Rear Panel QuadroM E1 TI s Front Panel LEDs Installing QuadroM E1 TI Networking Overview Connecting the Hardware Configuring the QuadroM E1 T1 Logging in to QuadroM E1 TI Basic Configuration Run the System Configuration Wizard 13 System Configuration 14 DHCP Settings for the LAN Interface 14 Regional Settings 15 Finishing the System Configuration Wizard 16 Run the Interne
55. st uaar EITI SW Version 52x EJ QuadroM EL T1 Manual Installation Guide Configuring the QuadroM E1 T1 Private Data Network Fi 137 Call Routing example dang plan To define the call routing paths needed on QuadroM E1 T1 open Routing in the Te lephony menu and select Local Routing Table The Call Routing Local Routing page will be displayed itis a wide table thus it is shown here in two parts m Fi 38 Cal Ring Table Before you can start defining the local call routing paths you have to select Add to define the first routing path that leads the incoming PSTN calls 854603 30 31 and 32 to the Quadro2x EJ SW Verson 52x QuadroM E1 T1 Manual I Installation Guide Configuring the QuadroM E1 T1 D em 139 Cas Rowing Wizard Routing Type page Enable checkbox is used to enable the newly created routing rule By default this checkbox is selected Leave the selection as itis Destination Number Pattern requires the routing pattern To make the specified call the appropriate Call Code should be dialed prior to the routing pattern Only digit values and wildcard symbols are allowed here the 2 character stands for only one unknown digit the character
56. st the caller to pass the authentication if enabled and wil in vite the caller to dial the destination number to connect the user within the Quadro Network Choosing the Routing with inbound destination number selection wil automaticaly use the initially dialed number to connect the destination without any additional dialing When DID service is enabled in User mode only incoming calls can be only routed to the Routing agent with simple Routing and Routing with inbound destination number call routing possibilities Attention When Quadro acts in the Network mode with the Attendant as a destination to route the incoming calls digit forwarding should be disabled on the PBX side Otherwise incoming digits may be mistaken as special calling codes on the Quadro s Attendant Cut Through checkbox is available when signaling selected from the Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 all types and is used to reconnect the call terminated by some reason e g user error network problems etc by going on hook and off hook again even if the call partner is off hook and not involved in the call Automat Ringing Down checkbox is available when signaling selected from the Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 all types and allows an E1 T1 device connected to the Quadro to establish a hotline call automatic call without any digits dialed Pass Through Pou
57. stands for any number of any digits T T and are used to define a range or a quantity of numbers e g 8546033 0 2 means that the dialed number may be 8546033 0 1 or 2 to match the specified pat tern for 2 3 7 the dialed number may be 23 or 27 to match the specified pattern Number of Discarded Symbols NDS specifies the number of digits that that should be discarded from the beginning of the routing pattern In this example no digits have to be dis carded so leave that field empty Prefix specifies digits that will be inserted at the beginning of the routing pattern Leave the field empty if no digits need to be added Suffix specifies digits that will be inserted at the end of the routing pattern Leave the field empty if digits need to be added Destination gives a possibilty to select the routing call type PBX H 323 IP PSTN or E1 T1 For this example SIP should to be selected Metric allows entry of a rating for the selected route in a range from 0 to 20 If value is in serted into this field 10 will be used as a default When two route entries match a user s dial string the route with the lower metric will be preferred In this example the Metric field will be left empty Description allows entry of short text e g to name the path Filter on Source Modify Caller ID allows you to limit the functionality of the current route to be used by the defined caller s only If this checkbox i
58. t UDP to transmit the SIP messages through The SIP Privacy manipulation radio buttons group is only available for the SIP destination type and allows you to select the security of the SIP route by means of hiding or replacing depending on the configuration of the SIP server the key headers of the SIP messages used to establish the call Default Privacy with this selection Quadro specific SIP privacy will not be applied and all privacy will rely on the configuration of the SIP Server Disable Privacy with this selection SIP call security will not be disabled and all headers of the SIP message will be transparently visible fo the destination Enable Privacy with this selection SIP privacy will be specified for the corresponding route This selection enables a group checkboxes in order to choose the key headers that are to be fully or partly hidden replaced The Require Privacy checkbox selec tion is used to restrict the delivery of the SIP message if any of the selected headers cannot be hidden or replaced depending on the configuration of the SIP server before being sent to the destination The Port ID drop down list is present for 1 1 call type and contains available 1 1 In case the E1 T1 call type has been selected the available Timeslots TS should selected on the next page It the Set Date Time Period s checkbox has been checked on the first page of the Local Call Rou
59. t Configuration Wizard 17 Uplink Configuration 18 WAN Configuration 18 Configuration 19 WAN Interface Configuration 20 DNS Settings 21 Finishing the Internet Configuration Wizard 21 Configuring the Firewall 22 Configuring the E1 T1 Settings Editing the E1 T1 Trunk Signaling Type CCS Signaling Type CAS Setting up Call Routing Registering on Epygi s Technical Support Appendix PC DHCP Settings Appendix Changing the Admin Password Appendix Configuring SIP NAT Traversal Appendix Checking the Connections Appendix Pin Assignment of E1 T1 Manual see Administrator s Guide Describes in detail the QuadroM E1 T1 mana tem default values at a glance too ment menus and inclu all sys uaar EITI SW Version 52x QuadroM EL T1 Manual I Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the QuadroM E1 T1 VoIP gateway It gives step by step instructions to provision the QuadroM E1 T1 and configure the phone exten sions with the Epygi SIP Server After successfully configuring the QuadroM E1 T1 a user will be able to make SIP phone calls to remote QuadroM E1 T1 devices make local calls to the PSTN and access the Internet fram devices connected to the LAN This Installation Guide does not provide advanced configuration information For these fea tures refer to
60. ting Wizard the following page is displayed to specify one ore more time periods during which the path shall be valid ovs Call Routing Wizard Fig 41 Cali Routng Wizard DateTime Rules page The last page of the Local Routing Wizard summarizes all settings and Finish will save the route The Call Routing Local Routing page is displayed again showing the new call routing path All the other paths have to be specified accordingly on Quadro 1 1 and the other involved Quadro devices Quadro ENT SW Version 522 QuadroM EL T1 Manual Installation Guide Configuring the QuadroM E1 T1 QuadroM EVI Prete cal typo 2 Description 10202020 to Pax QuadroM E1 Tt ra lem ID a 0 pax ahaa aA pa oral ougong uadroae ___ cal Typa Destnaton Descriplon 10202020 P 10202020 path al cale OuaroWEIT 1a Quadrodx aterm Gal Type Desinalon Matres 8 10202040 paio Oude P 10202020 path fr al outgoing cals va io FN uadroW ENTI SW Version 52
61. tory Reset forces the default LAN IP address of 1723001 and default administrator s password of 19 3 RU 45 socket to attach the E1 T1 trunk Depending on the model of QuadroM E1 T1 there might be one or two 1 1 trunks See Appendix Pin Assignment of E1 T1 RU 45 sockets to attach two Local Area Networks LANs via Ethernet CAT 5 cables If PC is connected directly to this socket a straight cable is used If an Ethernet hub router or switch is used a crossover cable may be required 5 RJ socket to attach the Internet Uplink WAN via an Ethernet CAT 5 cable 6 Power supply socket Use only the power adapter delivered with the QuadroM Em 7 Power switch to turn on off the device Quacram EITI SW Version 52x 7 QuadroM E1 71 Manual I Installation Guide Hardware Overview QuadroM E1 T1 s Front Panel LEDs Fi L4 Quasi EUT Ys Front Panel LEDs SR po normaron blinking an event occurred that was speci sy fied in Event Management S no iek Status of the WAN interface Be ttm ETI uc p LED Indication during a firmware update A firmware update is indicated by the red Fault and yellow Info LED Both will blink si multaneously for about five minutes while the firmware is updated QuadroM ET T1 will then re boot automatically showing the boot LED sequence LED Indication during a boot sequence boot sequence is indicated as fo
62. ts may be specified in detail Bearer Establishment Procedure allows you to select the session initiation method on the channels One of the following possibilities of the transmission path completion prior to re of a call acceptance indication can be selected on channel negotiation at the destination interface progress indication with in band information oncall acceptance Called Party Type of Number and Calling Party Type of Number fields indicate corre spondingly the type of the called party s and of the calling party s number Called Party Numbering Plan and Calling Party Numbering Plan drop down lists indi cates correspondingly the numbering plan of the called party s and calling party s number Route Incoming Call to drop down list contains Attendant routing agent with two kinds of call routing possibilities and all extensions of Quadro and allows selecting the destination where incoming calls will be routed to Choosing Routing will request the caller to pass the authentication if enabled and will invite him to dial the destination number to connect the EITI SW Version 522 26 QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 user within the Quadro Network Choosing Routing with inbound destination number will request the authentication if enabled and then wil automatically use the initially dialed number to connect the destination without any additional dia
63. values from 1 to 62 that is used to support additional interface between ISDN Layer 2 and Layer 3 Leaving this field empty default value only Call Control and Layer 2 man agement procedures will be activated The Alternative Disconnection Mode checkbox should not selected if Quadro ought to disconnect the call as soon as disconnect message has been received from the peer other wise when checkbox is selected Quadro s user may hear a busy tone when peer has been disconnected In the ISDN L2 Timers area the Excessive Ack Delay 1200 text field configures the period in milliseconds digit values trom 500 to 9999 between transmitted signaling packet and its acknowledgement received The Idle Timer 1203 text field configures the period in fonds digit values from 1000 to 99999 for E1 T1 client idle timeout The Service Provider provides these settings In the ISDN L3 Timers area the T302 Timer text field requires the value for the T302 timer in milliseconds digit values from 0 to 15000 and indicates the time frame system is waiting for a digit be dialed and when timer expires it initiates the call The timer is not applicable for DMS 100 switch types The T309 Timer text field requires the value for the T309 timer in milliseconds digit values from 0 to 90000 responsible for call steadiness during link discon nection within the period equal to this timer value If the value in this field is 0 the T309 timer will be disabled
64. x 75 QuadroM E1 71 Manual I Installation Guide Registering 5 Technical Support Registering on Epygi s Technical Support It is recommended that you register your QuadroM E1 T1 on the Epygi Technical Support page Registration will give you access to the Technical Support Database There you send requests concerning technical problems as well as refer to the frequently asked questions In addition the technical support page allows users to download new firmware manuals and other information You can access the support section only if you are regis tered Additionally registration at Epygi s Technical Support web page gives you the user and password to login to the SIP Server register you need to know the serial number of your QuadroM E1 T1 which you will find QuadroM E1 T1 s bottom label and its purchase date Next open the Epygi home page www eovai com select Support and click on Registration Form The online registration will appear ovs Fig H42 Registration fom Complete all fields and record the Login Name and Password in a safe place You will need it for the SIP server Please Note In some cases the QuadroM E1 T1 units will be shipped pre configured from the factory with the Support login and password already set up In this case an information sheet is included in the packaged contents indicating th
65. ynamic address but in some cases you may be given a static ad dress Quadro ENT SW Version 5 22 QuadroM EL T1 Manual I Installation Guide Configuring the QuadroM E1 T1 118 PPP Configuaton page If your ISP assigns a dynamic IP address activate the Dynamic Address radio button otherwise activate the Fixed IP Address radio button and enter the IP address you were assigned by your ISP Keep Connection alive checkbox enables keeping the connection alive by sending control packets dedicated for the link state verification Click the Next button to display the WAN Interface Configuration page WAN Interface Configuration If your ISP requires a specific MAC address e 9 for authentication it can be entered on this page The required MAC address can be entered into the User defined field If a spe cific MAC address is not required leave the default selection This device selected ex Figs Van WAN Taace Configuration page Use the MTU drop down list to select the maximum packet size on the Ethernet in bytes Click Next to display the DNS Settings page Quadro ENT SW Version 522 QuadroM E1 71 Manual I Installation Guide Configuring the QuadroM E1 T1 DNS Settings Select Fixed Nameserver and enter its IP address If you use your DHCP server and if it will deliver

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