GP2U Pharmacy User Manual
Contents
1. Book Gender Languages City Dr James Freeman Sep 09 2013 01 00 pm Mon 7 minutes 15 min 49 AUD ay Male English Batter Dr Colette McClean Sep 09 2013 01 00 pm Mon 7 minutes 15 min 49 AUD Female Dr James Freeman Sep 09 2013 01 15 pm Mon 22 minutes 15min SAO AUD Male English Dr Colette McClean Sep 09 2013 01 15 pm Mon 22 minutes 15 min 49 AUD Female Dr James Freeman Sep 09 2013 01 30 pm Mon 37 minutes 15 min 49 AUD Male English Dr Colette McClean Sep 09 2013 01 30 pm Mon 37 minutes 15 min 49 AUD Female Dr James Freeman Sep 09 2013 01 45 pm Mon 52 minutes 15min SAO AUD Male English Dr Colette McClean 2013 01 45 pm Mon 52 minutes i 49 AUD FAURE REO Dr lamoc Eraoaman OO 19 10 nm hinni 24 hnur 7 minitoc i CAO ALIN Lona Appointments need to be paid for in advance Here is the beginning of the payment process We use PayPal as our payment gateway as the provider with the ability to pay via PayPal Mastercard or Visa ra Confirm Booking gt GP2U Telehealth Pty Ltd AU https gp2u com au now paynow appointment 26909 EES Confirm Booking Q Search Welcome to Mr Test Patient d Logout Confirm Booking Select Language You are about to confirm the following booking Doctor Dr James Freeman Specialty General Practitioner Time Monday September 9 2013 1 00 pm In 3 minutes Length 15 minutes Patient Mr Test Patient Payment of 49 00 AUD is require2. 3 https gp2u com au pha x e C GP2U Telehealth Pty Ltd AU https gp2u com au pharmacy prescription EAT Prescriptions Q Search WelcometoGp2uChemist Logout Prescriptions Show 15 entries Search Prescribed Faxed FirstName LastName DOB Scriptid Status 07 01 2013 12 01 pm 07 01 2013 12 06 pm Test Patient 11 11 1978 10012 Ready 11 01 2013 03 50 pm 11 01 2013 03 51 pm Test Patient 11 11 1978 10018 Click here when order ready 11 01 2013 04 26 pm 11 01 2013 04 40 pm Test Patient 11 11 1978 10019 Click here when order ready 16 01 2013 04 22 pm 16 01 2013 04 25 pm Test Patient 11 11 1978 10021 Click here when order ready 22 01 2013 05 16 pm 13 03 2013 11 00 pm Test Patient 11 11 1978 10023 Click here when order ready 23 01 2013 09 23 am 18 02 2013 02 25 pm Test Patient 11 11 1978 10025 Click here when order ready 05 02 2013 05 37 pm 08 02 2013 11 29 am Test Patient 11 11 1978 10040 Click here when order ready 06 03 2013 09 04 am 15 03 2013 07 42 pm Test Patient 11 11 1978 10064 Click here when order ready 18 03 2013 09 52 pm 18 03 2013 09 57 pm Test Patient 11 11 1978 10072 Click here when order ready 24 03 2013 02 56 pm 24 03 2013 03 00 pm Test Patient 11 11 1978 10075 Click here when order ready 25 03 2013 01 35 pm 25 03 2013 01 37 pm Test Patient 11 11 1978 10076 Click here when order ready 26 03 2013 01 05 pm 26 03 2013 01 06 pm Test Patient 11 11 1978 10080 Click here when order ready 29 03 2013 05 45 pm 23 08
3. 00 pm lednesday Aug 21 2013 12 01 pm 10192 10176 GP2U Chemist 09 08 2013 12 58 pm gt C A GP2U Telehealth Pty Ltd AU https gp2u com au patient prescription voucher id 10192 SPay Home a Prescriptions a Script Voucher Q Search JL Welcome to Mr Test Patient Logout Script Voucher Select Language You can have your prescription delivered to you in any of the following 3 ways Click here to have script mailed to you Click here to have script faxed to your nearest Chemist for immediate pick up Map View Click here to have script faxed to your nearest Chemist for immediate pick up List View Click here to have your script home delivered Please note that if you require your medication today the best option is to fax the script 36 Page There are 4 options Patients select the one that best suits their needs The Click here to have script mailed to you option sends the paper script to the patient s registered address This takes 2 3 working days depending on Australia Post The Click here to have script faxed to your nearest Chemist for immediate pick up option faxes the prescription to the patient s choice of pharmacy Please note that when patients choose to fax a script the PBS paper script is always and reliably sent to their selected pharmacy There are two versions of this link Map view and list view When a patient clicks the map view the next thing they see is a
4. 2013 01 56 pm Test Patient 11 11 1978 10084 Click here when order ready 09 08 2013 12 54 pm 09 08 2013 12 58 pm Test Patient 11 11 1978 10176 Click here when order ready 28 08 2013 05 44 pm 28 08 2013 06 00 pm Test Patient 11 11 1978 10204 Click here when order ready https gp2u com au pharmacy prescription preview 10012 7 Page Click on the Script Id to see a high resolution copy of the script This is not an electronic script simply a copy of the fax that was originally sent https gp2u com au pha GZ GO GP2U Telehealth Pty Ltd AU https gp2u com au p harmacy prescription preview 10012 Dr James Freeman Dr James Freeman Level 2 Knopwood House Level 2 Knopwood House 38 Montpelier Retreat 38 Montpelier Retreat Battery Point TAS 7004 Battery Point TAS 7004 Phone 1300472866 Phone 1300472866 Preseriber no 2062855 Preseriber no 2062855 Patient s Medicare no 6950105131 IO atient s Medicare no 6950105131 9 Phar Markak c Pharmac eutical ber bene fits er dun EEE o e MOI ent GO no Patients name Mr Test Patient dia BA Patients name Mr Test Patient Address 334 Davey Street Address 334 Davey Street Script ID 0010012 South Hobart TAS 7004 j i D ji South Hobart TAS 7004 Pes PBS pre Brand substituti pes PBS ares Brand substitution not permitted Amoxil Capsule 250 mg 1 Oral Daily Qty 20 1 repeat re Prescriptions C G GP2U Telehealt
5. Google Map In the centre of the screen is a You are here person icon located at the patient s address Patients can zoom in or out and scroll to different areas if needed Clicking on one of the pins selects a convenient pharmacy Here is a zoomed out view Nearest Chemists Click Xx 1 Pty Ltd AU https gp2u com au patient prescription nearest id 10218 Home Prescriptions a Q Welcome to Mr Test Patient Nearest Chemists Click pin for location details then click Fax Script Now link Select Language jei Map Satellite lteter Jakarta KA Surg aya Northern Territory Eure Australia Western F Australia 7 37 Page The map starts off zoomed in around the patients registered address but you can zoom and scroll to find any pharmacy in Australia Once the patient finds a pharmacy they click on the pin and then click on the Fax Script Now link fd Nearest Chemists Clicky x 3 GO GP2U Telehealth Pty Ltd JAU https gp2u com au patient prescription nearest id 10218 EES Home a Prescriptions a Nearest Chemists Q Search Welcome to Mr Test Patient Logout Nearest Chemists Click pin for location details then click Fax Script Now link Select Language John New Town Turnbull Park GP2U Chemist bo Montagu Mornington 4 Bay 9Usta Rd Level 2 A Rosny Park 38 Montpelier Retreat ART Lenah Valley E Mount Stuart Park er Battery Po
6. here to Refresh Doctor s Ontime Status Disconnect Waiting to connect lf you have not previously completed it you may wish fo fill in the patient questionaire The answers to these questions provide valuable background and will help your doctor to provide the best possible treatment for you Information you enter is accessible only to you and your treating doctor s and securely stored using RSA encryption Pause Resume The Australian a ne ee E THE AUSTRALIAN The doctor appears on the screen where the Waiting to connect text is 34 Page The virtual waiting room can be accessed from the patient home page D Patient Home Page x MO gt 8 GP2U Telehealth Pty Ltd AU https gp2u com au Home a Patient Home Page Q Search Welcome to Mr Test Patient Logout Patient Home Page Select Language jei Welcome to your GP2U Home Page The time is Thursday September 26 2013 11 20 am Book a GP appointment Add files Store amp Forward Book a Specialist appointment Add WebCam still picture Store amp Forward Book an Allied Health appointment View files Store amp Forward Check my upcoming appointments Get record of last consultation Waiting list Account access log Review my past appointments Change Skype address Edit my questionnaire Assign Medicare Benefits to Specialist Edit my profile Medication Information Sheets Prescriptions Skype Name gp2u te
7. patient sees a GP there is a 70 80 probability that a script will be issued so at its simplest Pharmacies participate simply by registering All we ask is that you accept faxed prescriptions with the PBS paperwork arriving promptly by mail 2 Page It is also possible to offer the service directly to patients from within your pharmacy This requires a suitable area to be available typically with a S1000 laptop connected to the Internet With this in place patients can then see a doctor online with a common outcome being prescriptions flowing to the host pharmacy At the moment this service is not Medicare funded so patients face an out of pocket fee of between 40 S50 Many patients find the convenience of rapid access to a GP is a worthwhile trade off for example if you have an expired script and simply need a repeat or a simple issue like a UTI URTI etc why spend several hours travelling and waiting to see a GP only to have to return to the pharmacy to get the necessary medication The nitty gritty about these two possibilities follows below It looks long but it s really like a comic book with lots of pictures screenshots and only a few words 3 Page WHAT IS GP2U GP2U is a service that allows patients to see doctors using video conferencing so rather than the patient going to the doctor the doctor comes to the patient where ever they are This could be a home the office or your Pharmacy REGISTERING WITH GP2U IS EASY A
8. the New Tab page Continue where I left off E Open a specific page or set of pages Set pages Appearance Getthemes Reset to default theme Show Home button _ Always show the bookmarks bar Search Set which search engine is used when searching from the omnibox Google 4 Manage search engines Users You are currently the only Google Chrome user Now you can close Chrome down When you open it again it will automagically open on the GP2U page 20 Page TEST VIDEO CONFERENCE Once you have things set up please give us a quick call and go to this page https gp2u com au webrtc There is a once off requirement to allow GP2U to use your camera and microphone Please click the Allow button as shown below E https gp2u com au web x 1 E C amp GP2U Telehealth Pty Ltd AU https gp2u com au webrtc https gp2u com au wants to use your camera and microphon Learn more Waiting to connect Please note that patients will also have to click this Allow button the first time they use the system Once you have clicked Allow you will see a picture of you in the top left corner E https gp2u com au web x Kr amp GP2U Telehealth Pty Ltd JAL https gp2u com au webrtc Disconnect Waiting to connect You can hide your picture using the X button next to Disconnect if you don t want to see what you look like Now simply give u
9. 17 Page SET GP2U AS THE HOME PAGE IN GC To make things as robust and reliable as possible it works well to set up GP2U as the home page in Google Chrome That way all you have to do is open Chrome and things will be ready First browse to https gp2u com au Just type in go2u com into Chrome and our site will appear Now let s set this as the home page e First click on the 3 horizontal lines near the top right e This brings up a menu In this menu click on the settings link as shown below D Online Doctor Available x gt C B GEZU Telehealth Pty Ltd AU https gp2u com au New tab For support call us on 1300472866 1300 G ISTE New incognito window Bookmarks Video Tours Weight Loss Secrets FAQs HowTo Links Downloads About Recent Tabs A Edit Cut Copy Paste Zoom Zak g0 A Gide Save page as Find Print Tools History Downloads Signed in as gp2u telehealth gmail com e Sea Zai Consult with Australian doctors via Skype Book Now About Google Chrome ase e Hel Trustworthy advice prescriptions and medical certificates ea Home delivery or local pick up for prescribed medicines Exit Expert doctors available when you need them i l Available Appointments GP2U allows any Australian doctor to make Telehealth video conference consultations easily available to their 4 I 18 Page Now click the radio button next to Open a specific page o
10. Benefits to Specialist Edit my profile Medication Information Sheets Prescriptions 28 Page First the patient sees a disclaimer page advising where to go in the case of emergency and what the practical limitations of Telehealth are They need to tick the checkbox to confirm they have read this before going on Q Search Welcome to Mr Test Patient Logout Disclaimer Select Language If you have a medical emergency please stop now and contact local emergency services If you are in Australia dial 000 If you are overseas and don t know who to call we recommend you contact the Australian Government s 24 hour Consular Emergency Centre on 61 2 6261 3305 Our Telehealth service provides access to highly skilled Australian doctors however in some circumstances a physical examination blood tests or diagnostic imaging may be required These elements of medical practice can not be delivered by Telehealth so if your doctor decides any of these are required they will direct you to a reputable local doctor for ongoing care By its nature Telehealth depends on technology We use video conferencing to gather clinical information Circumstances beyond our control may render it impossible to offer you an adequate service in which case you should seek the services of a local doctor Although our doctors can facilitate local access to a variety of medicines they are unable to facilitate access to narcotic drugs outside the contexts o
11. GP2U ONLINE DOCTORS GP2U Telehealth PO Box 9951 Hobart 7001 Australia ABN 58 151 445 715 Ph 1300 GP2U NOW 1300 472866 Fax 1800 GP2U FAX 1800 472832 https 2u com au skype2doctor https facebook com skype2doctor A PHARMACY GUIDE 1 Page CONTENTS CPUS ONNE DOCO eNA 1 A Pharmacy adde aae a OE Arce Ae A 1 H w can GP2U ate euela B lela 2 Wriatis eN KAE 4 Registering With GP2ZU Is Easy dng its Free araia a aaa aria eia 4 LOOO INE a GENEEK 5 PRESCHID HONS dear ESA AAA 6 Diegez ea bagez AAE 7 CHANSING Your Be eU 10 deda eiza gi dad Se AEE 11 MAIS HSS Ebal ele eU mee nee Metin tek ete Mientras eer PR eg Ce nord ee ee oe Re ee 11 Foreotten deiga Malda a AAA AAE 12 Wiat NOXE AAA 13 Setting tip GP2 Wie VOU OGEN AAA ada 14 PII ACW aee A A A a 14 MENE Tia e E E E A E A T N E A E E ates 14 COMPU eia 16 ENA EAEE 16 MICCODNONE AAE 16 GEk aate Aaaa atata 16 Download and install GoOgle CHOMG rss 17 Set GP2U aS Che nOme EKA Ee 18 zia dl eee eela d ie 21 HOW a Patient books an appointment ss 23 PATON UIP deiaz lau deia Baa 36 HOW CAN GP2U HELP YOUR BUSINESS GP2U is a service that allows patients to see doctors using video conferencing so rather than the patient going to the doctor the doctor comes to the patient wherever they are This could be a home the office or your Pharmacy Our service is available 7 days a week 365 days a year so can work well to fill in some of the gaps in GP availability When a
12. ND IT S FREE Registration as a Pharmacy with GP2U is free If your Banner Group has registered your Pharmacy you will already have all the details if not simply click this link to register https 2u com au registration group Pharmac Registration takes less than two minutes Hid Registration Step 1 xE 4 GZ GP2U Telehealth Pty Ltd AU https gp2u com au registration group Pharmacy Registration Step 1 Select Language jei Step 1 Step 2 Step 3 Step 4 Step 5 First Name Middle Name s Optional Surname Salutation Please tell us how you would you like to be addressed e g Dear Dr Zhivago Hi Bill Greetings Sir Richard Once you are registered you will become visible to patients so they can choose to fax their script through to you 4 Page LOGGING IN You login to your account using your username and password You can tick the checkbox next to Remember Me if you wish to stay logged into your account D Online Doctor Available x de gt C D GP2U Telehealth Pty Ltd AU https gp2u com au Q EO For support call us on 1300472866 1300 GP2U NOW ky e F AE LGA LEO LA e GK ee Ce el E Su Ziz Me SClect Language OO Login Username test Password sss B Remember Me Forgotten your password RSA Login Consult with Australian doctors via Skype Book Now Don t have a login Trustworthy advice prescriptions and medical certif
13. alth Pty Ltd Thanks for your order Your payment of 49 00 AUD is complete You re now going back to GP2U Telehealth Pty Ltd If you are not redirected within 10 seconds click here PayPal Safer Simpler Smarter Copyright 1999 2013 PayPal Inc All rights reserved PayPal Australia Pty Limited ABN 93 111 195 389 AFSL 304962 Any general financial product advice provided in this site has nottaken into account your objectives financial situations or needs This redirects to the GP2U site where the patient has the option of going straight to the virtual waiting room Q Search Welcome to Mr Test Patient Logout Payment Received Select Language Thank you for your payment Your transaction has been completed and a receipt for your purchase has been emailed to you Kind Regards The GP2U Team Click here to go to the Virtual Waiting Room or click here to go to your home page 33 Page The waiting room looks like this E Welcome To The Virtual x 4 GP2U Telehealth Pty Ltd AUL https gp2u com au patient appointmer Pou Home a Welcome To The Virtual Waiting Room Q Search Welcome to Mr Test Patient Logout Welcome To The Virtual Waiting Room Select Language You are booked for a 15 minute appointment with General Practitioner Dr James Freeman at 01 30 pm on September 09 2013 Your appointment is due in 0 16 57 and amp your doctor is running on time Click
14. bile phone is required Phone Home Phone Mobile Skype Name lease leave blank harmacy Optional What s this Please leave blank if in pharmacy p 26 Page Step 5 is the Medicare details Ticking the terms and conditions box is mandatory Ticking the automatically confirm registration checkbox means the patient will not have to log into their email to click on the usual Click here to confirm we have your correct email address link on Registration Step 5 gt GO GP2U Telehealth Pty Ltd AU https gp2u com au registration step5 Registration Step 5 Select Language Step 2 Step 3 Step 4 Date of Birth 1 1 1970 DD MM YYYY Gender Male Medicare card nebo dA EE 1 Medicare Card Number 0000000000 N EIZ Individual s E reference number g EIO wom mu individual s Ref Number DVA Number DVA Patients Only have read and agree to the Terms of Service and Privacy Policy Automatically confirm my registration My email is testpatient gp2u com au And here is the confirmation page EE Thank You tor Registering x Ki C GP2U Telehealth Pty Ltd AU https gp2u com au registration register Thank You for Registering Select Language jei Step 2 Step 3 Step 4 Dear Mr Patient Thank you for taking the time to register We have sent an email to testpatient gp2u_com au with further instructions If you do not see anything from GP2U in your inbox within t
15. ct Language Name Address Contact Password Preferences Pharmacy First Name Gp2u Middle Name s Optional Surname Chemist Salutation Hello Please tell us how you would you like to be addressed e g Dear John Home Mobile VideoTours Frequently Asked Questions HowTo Documents andLinks Downloads AboutUs Search Contact 10 Page SENDING A TEST FAX To send a test fax to your pharmacy simply click the link that says Send test FAX on your home page This will send a test fax to your fax number within about a minute as well as an email to your email address Once the fax has been sent you will also receive an automated phone call to notify you we have sent your pharmacy a fax MISSING PBS PAPERWORK In the unlikely event you do not receive the original PBS paper script in the mail please contact us and we will ensure you are provided with a duplicate You will find all our contact details here https 2u com au contactus Q Search Login Contact Us Select Language Postal Enquiries GP2U Telehealth Doctor Location Map GPO Box 9951 Hobart 7001 Australia ACN 151 445 715 ABN 58 151 445 715 Telephone Enquiries Ph 1300 GP2U NOW 1300 472866 Fax 1800 GP2U FAX 1800 472832 Online Enquiries Name Email i Google Subject General Enquiry EIE Imagery 2013 NASA TerraMetrics Message 11 Page FORGOTTEN YOUR PASSWORD If you forget your password simply c
16. d to confirm this booking Discount Code Account Code 30 Page The PayPal page has two options e Pay with my PayPal account e Pay with a credit or debit card Patients need to select the option that suits them We pre populate the credit card form with all the details except the credit card number expiry and CVC Note that we don t store these details on our servers so only PayPal ever sees them Here is the PayPal credit card view P Pay with a debit or credit x e gt Q fe PayPal Inc US https www paypal com au cgi bin webscr cmd _flow amp SESSION VORkKY8QHkEj9VRJ4tURgRcknjEIKTE 9 GP2U Telehealth Pty Ltd Choose a way to pay Your order summary Descriptions gt Pay with my PayPal account Medical Appointment Booking Fee Log in to your account to complete the gis item price 49 00 Quantity 1 Pay with a credit or debit card Optional Sign up to PayPal to makeevOur next checkout faster Item total 49 00 Total 49 00 AUD Country Australia Card number PaymentTypes VISA GO Expiry date mm yy CW What is this Please enter your full legal name First name Middle name s optional Last name Patient Address line 1 This must be your residential address We can t accept 31 Page And here is what the PayPal view looks like P Pay with a PayPal accoun x GP2U Telehealth Pty Ltd Choose a way to pay Your order summary Descriptions Amount GA Pa
17. dequate to support a single video conference at a time 15 Page COMPUTER Virtually any modern computer available at Harvey Norman Dick Smith JB HiFi etc will be adequate We need the following components e Amodern computer around the 800 1000 price point e Laptops work well e Net books do not work well CAMERA e If you are using a desktop computer and need to add a camera we have found the top of the range Logitech Webcams 120 work best These have Carl Zeiss autofocus lenses e Cheaper laptops have poor quality cameras MICROPHONE e Microphones are typically integrated with Webcams The main reason to buy a top end Webcam is to get a good microphone e Cheaper laptops have poor quality microphones SPEAKERS e Virtually any set of external speakers will do Cheaper laptops have poor quality speakers We will be happy to work with you to help get this setup 16 Page DOWNLOAD AND INSTALL GOOGLE CHROME Once you have established you have adequate Internet connectivity and sourced a suitable computer we need to make it easy to video conference Google Chrome is Google s free web browser As well as being faster and more reliable than Internet Explorer it comes complete with inbuilt WebRTC based video conferencing While we support all of Skype H323 and SIP based video conferencing WebRTC is a very convenient option for patients as all they need to do is go to our site login and go to the virtual waitin
18. entries Search Pharmacy gt Phone Address Locality Terry White Chemists Belconnen BMP Level2 02 62514767 Shop 1 Level 2 Westfield Benjamin Way Belconnen Terry White Chemists Belconnen CCC Level 1 02 62515125 Shop 107 108 Westfield Belconnen Benjamin Way Belconnen Terry White Chemists Albury 02 6021 2714 541 543 Dean Street Albury Terry White Chemists Alstonville 02 6628 0444 Shop 10 Alstonville Plaza Robertson Street Alstonville Terry White Chemists Macarthur Square 02 4626 1655 Shop 53 Level 2 Macarthur Square Shopping Centre Gilchrist Drive Ambarvale Terry White Chemists Armidale 02 6772 7836 Shop 25 Centro Armidale Armidale Terry White Chemists Bay Village 02 43329439 Shop 11 15 Bateau Bay Square The Entrance Road Bateau Ba Type part of the pharmacy name into the search to filter the results D Nearest Chemists x MO de gt Q GP2U Telehealth Pty Ltd AU https gp2u com au patient prescription nearest_list id 10218 EES Home a Prescriptions a Nearest Chemists Q Search Welcome to Mr Test Patient Logout Nearest Chemists Show 15 e entries Pharmacy Phone Address Locality Terry White Chemists Port Macquarie 02 6584 3777 Shop 47 Port Central Shopping Centre Hay Street Port Macquar Terry White Chemists Australia Fair 07 55916480 Shop G143 Australia Fair Shopping Centre Scarborough Street Southport Terry White Chemists Port Lincoin 08 8682 2022 43 Liverpool Street Port Linc
19. f palliative care or written advice from a pain specialist Please note that Medicare does not provide any rebate for direct patient to GP Telehealth so if you use this service you will incur out of pocket expenses understand the practical limitations of Telehealth and wish to book an appointment Now we see a list of available appointments Patients can find out about the available doctors by clicking on their name ZO Book GP Appointment lt x MTE e G GP2U Telehealth Pty Ltd AU https gp2u com au now appointments d Dr James Freeman x James is the founder of GP2U and has 20 years General Practice experience covering Emergency Medicine and Aeromedical Retrieval Surgery and General Medicine Like most GPs he has some special interests including weight loss and why diets never work for long and mental health 29 Page To book an appointment click the Book button D Book GP Appointment x 1 C D GP2U Telehealth Pty Ltd AUL https gp2u com au now appointments SPay Home Book GP Appointment Q Search Welcome to Mr Test Patient Logout Book GP Appointment Select Language Date Picker Location Picker Sex Miscellaneous Filters From 09 09 2013 State ALL lel A fe Interests To 09 10 2013 City ALL Language ALL e Show 10 e entries Search EA GP Name Date amp Time Local Time FromNow Length Cost
20. few days If your community is under serviced with doctors it may be worth considering the option of offering the GP2U service from within your Pharmacy For more details see the next section Please note the fee structure for GP patient billing is determined by the individual doctor Medicare does not provide patients with any rebate for this so it is not possible to bulk bill the service As a result the patient does have an out of pocket cost for their online GP consultation This is paid prior to the consultation Specialist consultations through GP2U are bulk billed under Medicare 13 Page SETTING UP GP2U IN YOUR PHARMACY PRIVACY First make sure you have a suitable area to conduct a consultation There are no fixed requirements however you should be able to answer the question Would be happy talking to a doctor pharmacist in this location with a Yes The sorts of consultations that can reasonably be offered depend upon the level of privacy available with the gold standard being a small room with a door that can be closed In the event a private room is not available privacy can be significantly enhanced with the use of a headset and positioning the computer screen patient in a way that puts them out of view INTERNET It will not be possible to offer video consultations within your practice unless you have adequate Internet connectivity so before going any further please go to https 2u com au how to test my i
21. g room and everything is automatically setup for them Chrome is easy to find https www google com au q google chrome google chrome Google S Play YouTube News Gmail Drive Calendar More James Search Images Maps google chrome egua James f g Web Images Maps Shopping News More Search tools o Ad related to google chrome google com Download Google Chrome Google Chrome www google com chrome Official Site A Browser That Lets You Do More Of What You Like Online Why Use Chrome Install Google Chrome Recent posts Add Extensions To Your Browser Introducing Chromebook Browse without having to click on your Chromebook Swipe left on your Chromebook s mouse with two fingers t Chrome Browser Google go back and swipe right with two fingers www google com chrome to go Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster safer and easier You ve visited this page 4 times Last visit 4 09 13 Chrome Frame Chrome Help Google Chrome Frame is a free Official Chrome Help Center where plug in that helps you enjoy you can find tips and tutorials on Chrome Web Store Discover great apps games extensions and themes for ba Download and install Google _ Beagie Chrome is a free web browser that takes just seconds Just follow the prompts and Chrome will be installed in no time
22. h Pty Ltd AU https gp2u com au pharmacy prescription Mr Test Patient Mr Test Patient DOB 11 11 1978 34 years Male Medicare 6950105131 9 DVA 334 Davey Street South Hobart 7004 Tasmania Phone H Phone W 0362240840 Phone M 0438350854 Email admin gp2u com au Skype gp2u telehealth Connect Virtual WR VCOoIP VCoISDN Available Options gt Email Patient gt Patient Questionnaire gt SMS Patient gt Medicare Online Patient Verification 8 Page And clicking on the link Click here when order ready you can add a personal touch by using the option of sending the patient an automated email or SMS to let them know their script is ready for pickup EO Prescriptions Ga amp GP2U Telehealth Pty Ltd AU https gp2u com au pharmacy prescription Complete Script We can automatically send Mr Test Patient the message Your prescription is ready for pickup at GP2U Chemist Level 2 38 Montpelier Retreat Battery Point 7004 Tasmania Options SMS Patient Email Patient Complete Silently 9 Page CHANGING YOUR DETAILS From the home page of your account simply click on the link that says Edit my profile Here you can change all your details E Edit Profile gt B GP2U Telehealth Pty Ltd AU https gp2u com au account update SPau Home a Edit Profile Q Search WelcometoGp2uChemist Logout Edit Profile Sele
23. he next 5 minutes please check your junk spam folder s Click here to return to our home page Kind Regards The GP2U Team Now that the patient is registered they can login and book an appointment 27 Page Patients login from the home page E Online Doctor Available N x W 1 amp GP2U Telehealth Pty Ltd AU https gp2u com au Q zia For support call us on 1300472866 1300 GP2U NOW pai ky e F Video Tours Weight Loss Secrets FAQs HowTo Links Downloads AboutUs Search Contact Select Language Login Username Password B Remember Me Forgotten your password RSA Login Consult with Australian doctors via Skype Don t have a login Trustworthy advice prescriptions and medical certificates Home delivery or local pick up for prescribed medicines Registration is free Q Search Welcome to Mr Test Patient d Logout Patient Home Page Select Language Welcome to your GP2U Home Page The time is Friday September 27 2013 2 33 pm Book a GP appointment Add files Store amp Forward Book a Specialist appointment Add WebCam still picture Store amp Forward Book an Allied Health appointment View files Store amp Forward Check my upcoming appointments Get record of last consultation Waiting list Account access log Review my past appointments Change Skype address Go to virtual waiting room Edit my questionnaire Assign Medicare
24. icates Home delivery or local pick up for prescribed medicines Registr ation is free Expert doctors available when you need them i i i i l l Available Appointments GP2U allows any Australian doctor to make Telehealth video conference consultations easily available to their z 4 JU This will take you to your home page There is more detail about what you can do from within your secure account later pe Pharmacy Home Page amp GP2U Telehealth Pty Ltd AU https gp2u com au index Q Search WelcometoGp2uChemist Logout Pharmacy Home Page Select Language North Welcome to your GP2U Home Page on Tuesday September 3 2013 4 04 pm Hobart Oval North You can review all the scripts that have been sent you from GP2U by following the bel bar bek prescriptions received link Click on the script id to see a copy of the prescription Click on the patient s first name last name or DOB to see the patient s full contact details You can sort results by clicking the up down arrows Prescription search and transfer Prescriptions received Contact GP2U Send test FAX Edit my profile Map Data TermsofUse Reporta map error 5 Page PRESCRIPTIONS FROM GP2U Doctors working through GP2U can prescribe medications Patients are offered several options for pickup 1 Scripts can be posted out 2 Scripts can be faxed to a convenient local chemist with the PBS paperwork sent pro
25. int TAS 7004 d e Phone 0438350854 nn em Ba Ci West Hobart y arence St GO Wentworth Park Parliament Square Battery Howrah D i Cascade Gardens Eee EZ d Wellesley Park ASTEN dE Dynnyme Tolmans Hill Alexandra Battery Lookout Mount NU Nelson Fern Tree MO Je gt Which faxes the script through within about a minute ray Prescription Faxed x i e C G GP2U Telehealth Pty Ltd DAU https gp2u com au patient prescription fax 159 10218 Pou Home a Prescriptions a Prescription Faxed Q Search Welcome to Mr Test Patient Logout Prescription Faxed Select Language Dear Test Patient We have sent your prescription by FAX to GP2U Chemist Level 2 38 Montpelier Retreat Battery Point 7004 Tasmania Ph 0438350854 Fax 0362245444 Your medication will be available to pick up shortly Click here to return to your home page Kind Regards The GP2U Team 38 Page The list view presents a table where patients can use the search box to find a pharmacy This is useful if the patient is registered in say Queensland but is over working in the mines in WA as it saves scrolling the map D Nearest Chemists x i gt C GP2U Telehealth Pty Ltd AU https gp2u com au patient prescription nearest_list id 10218 IP2u Home a Prescriptions a Nearest Chemists Q Search Welcome to Mr Test Patient Logout Nearest Chemists Show 15 e
26. ipt Now osny Park a Wentworth Park LA Mount Wellington d Clarendon Vale Rok d A KO EO ys Oakdowns E enoni _ Park Dynnyme ee Sandy Bay e Deut 6 Page ILLEGIBLE FAXED SCRIPTS If a faxed script comes through to you and you can t read it you can either give us a call on our 1300 472866 number for clarification or login to your GP2U account Here you will find the ability to view a copy of the script that has been faxed through Here is a typical home page E Pharmacy Home Page xE 4 GZ GP2U Telehealth Pty Ltd AU https gp2u com au index EAT Home a Pharmacy Home Page Q Search Welcome to Gp2u Chemist Logout Pharmacy Home Page Select Language North Rosny You can review all the scripts that have been sent you from GP2U by following the Let t bart GU Ken prescriptions received link Click on the script id to see a copy of the prescription Click on the patient s first name last name or DOB to see the patient s full contact details You can sort results by clicking the up down arrows m A TE Welcome to your GP2U Home Page on Tuesday September 3 2013 4 04 pm n Hobart Oval Map Satellite Prescription search and transfer Prescriptions received Contact GP2U Send test FAX Edit my profile BIH Click on the Prescriptions received link to see this page Dynnyme A A psd S j a Map Data TermsofUse Reporta map error Hd Prescriptions
27. lehealth 35 Page PATIENT PRESCRIPTIONS Patients can access their prescriptions from their home page B Patient Home Page b birri gt C GP2U Telehealth Pty Ltd AU https gp2u com au Home a Patient Home Page Q Search Welcome to Mr Test Patient Logout Patient Home Page Select Language jei Welcome to your GP2U Home Page The time is Thursday September 26 2013 11 20 am Book a GP appointment Add files Store amp Forward Book a Specialist appointment Add WebCam still picture Store amp Forward Book an Allied Health appointment View files Store amp Forward Check my upcoming appointments Get record of last consultation Waiting list Account access log Review my past appointments Change Skype address Go to virtual waiting room Edit my questionnaire Assign Medicare Benefits to Specialist EOI my profile Medication Information Sheets Skype Name gp2utelehealth Clicking on the link under Issue Date PI Prescriptions gt C IO GP2U Telehealth Pty Ltd DAU https gp2u com au patient prescription EES Home Prescriptions Q Search Welcome to Mr Test Patient Logout Prescriptions show 15 x entries Search Issue Date Click to arrange delivery VoucherlId Mailed Faxed Online Requested Wednesday Sep 04 2013 08 09 am 10218 Wednesday Aug 28_ 2013 05 44 pm 10204 GP2U Chemist 28 08 2013 06
28. lick on the Forgotten your password link on your home page just below the username password fields This will send an email to your registered email address that lets you reset your password If for some reason you can t access that email and are having trouble just give us a call on 1300 472866 E Online Doctor Available N x e gt C a GP2U Telehealth Pty Ltd AU https gp2u com au Q wv For support call us on 1300472866 1300 GP2U NOW kes OG o F Video Tours Weight Loss Secrets FAQs HowTo Links Downloads AboutUs Search Contact Select Language z Login Username Password E Remember Me Forgotten your password p gt RSA Book Now Don t have a login Consult with Australian doctors via Skype Trustworthy advice prescriptions and medical certificates Home delivery or local pick up for prescribed medicines Registration is free Q Search Login Reset Password Select Language jei D Reset Password Ca amp GP2U Telehealth EN Ltd AU https gp2u com au account forgot pass Reset Password Select Language x We have sent you an email Please follow the instructions it contains to reset your password Kind Regards The GP2U Team Click here to return to the login page 12 Page WHAT NEXT Once you are registered you can expect to receive faxed scripts from GP2U patients with the PBS paper script in the mail within a
29. mptly by mail 3 Scripts can be fulfilled online by Pharmacy Direct in Sydney Here is a screenshot showing the patient s options SPau Home a Prescriptions a Script Vouche Q Search JL Welcome to Mr Test Patient Logout Script Voucher Select Language You can have your prescription delivered to you in any of the following 3 ways ick here to have script mailed to you ick here to have script faxed to your nearest Chemist for immediate pick up Map View ick here to have script faxed to your nearest Chemist for immediate pick up List View ick here to have your script home delivered Please note that if you require your medication today the best option is to fax the script Here is an example of the pharmacy map view E Nearest Chemists Click p x gt C G GP2U Telehealth Pty Ltd AU https gp2u com au patient prescription nearest id 10192 EAT Home a Prescriptions a Nearest Chemists Q Search Welcome to Mr Test Patient Logout Nearest Chemists Click pin for location details then click Fax Script Now link Select Language Mount Faulkner Conservation Area Risdon Vale e Ga Berriedale EZ Q Rost e Dowsing osetta Elwick Bay Point Risdon E Montrose j E Goodwood F WM o l Derwent dTpa Pai GP2U Chemist x Collinsvale Level 2 Merton rre 38 Montpelier Retreat Battery Point TAS 7004 brai Phone 0438350854 Warrane C329 Lenah Valley Fax Scr
30. nd quality is the capacity of the pipe that joins the two sites A commonly quoted magic number is a capacity of gt 384 kb s kilo bits per second in each direction with more being better So if you have a 2 Mb s Mega bits per second ADSL line you should be right Right Perhaps ADSL stands for Asymmetric Digital Subscriber Line The asymmetry refers to the fact that the download speed is much faster than the upload speed Most of the time this does not matter as we do a lot more downloading than uploading however for video conferencing upload speed is critical because it is upload speed that determines how good the picture will be at the other end of the connection You can test your connection using one of these speed testers e Optus Speed Test Speedof me No Flash required so ideal for iPhone iPad e SpeedTest net HOST THIS FOR FREE ON YOUR OWN SERVER You need an upload speed of 400 kbps 0 4 Mbps for good video conferencing More is better Note that an upload speed of 750 800 kbps is about as good as it gets in Australia using ADSL Fortunately this is adequate to support a single video conference at a time You don t want to see something this slow this is right on the borderline GET SPEEDTEST NET MINI You need an upload speed of 400 kbps 0 4 Mbps for good video conferencing More is better Note that an upload speed of 750 800 kbps is about as good as it gets in Australia using ADSL Fortunately this is a
31. nternet speed html Click on the Begin Test button DO How To Test Internet Spe xW gt CH https gp2u com au how_to test_my_internet_speed html SPBu Home A HowTo a How To Test Internet Speed Q Search Login How To Test Internet Speed When it comes to video conferencing the primary determinant of picture and sound quality is the capacity of the pipe that joins the two sites A commonly quoted magic number is a capacity of gt 384 kb s kilo bits per second in each direction with more being better So if you have a 2 Mb s Mega bits per second ADSL line you should be right Right Perhaps ADSL stands for Asymmetric Digital Subscriber Line The asymmetry refers to the fact that the download speed is much faster than the upload speed Most of the time this does not matter as we do a lot more downloading than uploading however for video conferencing upload speed is critical because it is upload speed that determines how good the picture will be at the other end of the connection You can test your connection using one of these speed testers e Optus Speed Test a Speedof me No Flash required so ideal for iPhone iPad e SpeedTest net d boi i BEGIN TEST l HOST THIS FOR FREE ON YOUR OWN SERVER You need an upload speed of 400 kbps 0 4 Mbps for good video conferencing More is better Note that an upload speed of 750 800 kbps is about as good as it gets in Australia using ADSL For
32. oln Terry White Chemists Port Pirie 08 8632 4763 Shop 19 Centro Port Pirie Grey Terrace Port Pirie Terry White Chemists Four Ways Devonport 03 6424 4233 155 William Street Devonport Priceline Pharmacy Port Macquarie 02 6583 1900 36 Horton Street Port Macquar Priceline Pharmacy Southport Park 07 5532 0233 Southport Park Shopping Centre Cnr Ferry Road amp Benowa Road Southport Priceline Pharmacy Port Pirie 08 86321306 85 93 Florence Street Port Pirie Pharmacy 777 Port Hedland 08 9173 1350 Shop 9 Boulevard Shopping Centre Cnr McGregor amp Wilson Streets Port Hedland 39 Page Then click on the pharmacy name to send the fax EI Nearest Chemists e gt C E GP2U Telehealth Pty Ltd AU https gp2u com au patient prescription nearest_list id 10218 Send prescription to GP2U Chemist When patients choose to fax a script the paper script is automatically sent to their selected pharmacy As you can see by the visuals above GP2U have endeavoured to make the registration videoconferencing facilitation process throughout all stages as user friendly as possible for all parties utilising this medium the long term objective being the enhancement of medical support for the community at large 40 Page
33. r set of pages then click the Set pages link gt ZZ D chrome settings Chrome Settings Search settings History Sign in Extensions Signed in as gp2u telehealth gmail com Manage your synced data on Google Dashboard Please update your sync passphrase Settings Disconnect your Google Account Advanced sync settings Help On startup Open the New Tab page Continue where I left off open a specific page or set of pages on Appearance Get themes Reset to default theme Show Home button _ Always show the bookmarks bar Search Set which search engine is used when searching from the omnibox Google 4 Manage search engines Users You are currently the only Google Chrome user Which will bring you to this page A Settings Startup pages X GZ D chrome settings startup Startup pages pe Online Doctors via Skype from GP2U https gp2u com au skype2doctor Add a new page Enter URL Use current pages Click OK and then close the settings tab by clicking on the X as shown 19 Page gt DO chrome settings Chrome Settings Search settings 5 History Sign in Extensions Signed in as gp2u telehealth gmail com Manage your synced data on Google Dashboard Please update your sync passphrase Settings Disconnect your Google Account Advanced sync settings Help On startup Q Open
34. ressed e g Dear Dr Zhivago Hi Bill Greetings Sir Richard Step 2 gets patients to invent a username and password This lets them login to their account We don t have silly rules that passwords must contain one uppercase letter one lower case letter one number and one non alohanumeric character but do insist on a minimum level of complexity ek Registration Step 2 x MTE C GP2U Telehealth Pty Ltd AU https gp2u com au registration step2 Registration Step 2 Select Language jei Step 1 Step 2 Step 3 Step 4 Step 5 Username Si Available Password GO Password sssssssse Passwords match Email Address testpatient gp2u com au Email Address testpatient gp2u com au Email addresses match 25 Page Step 3 is the patient address details bek Registration Step 3 x 4 GZ GP2U Telehealth Pty Ltd JAU https gp2u com au registration step3 Registration Step 3 Select Language jei Step 2 Step 3 Step 4 Address 1 1 Collins St Address 2 Optional City Town Sydney Optional Postcode 2000 State New South Wales e Australia Only Country Australia Time Zone Sydney GMT 10 0 jei Step 4 is the patient contact details Please leave the Skype name blank as per the prompt bek Registration Step 4 x MTE gt GZ GP2U Telehealth Pty Ltd AU https gp2u com au registration step4 Registration Step 4 Select Language jei Phone Work 1300472866 At least one work home of mo
35. s a call on 1300 472866 and we will connect to the other end so you can see things in action 21 Page https gp2u com au web X e gt C a GP2U Telehealth Pty Ltd AU 1 https gp2u com au webrtc room default Er Pg 22 Page HOW A PATIENT BOOKS AN APPOINTMENT Once the basic infrastructure is in place it s quite straightforward for patients to use this to book appointments Prior to booking an appointment we need patients to register so we can gather in the details like name address and Medicare card number all of which need to appear on any prescriptions The registration process for patients is virtually identical to that for pharmacies It consists of 5 steps takes about a minute and is free Patients get to the registration from our home page E Online Doctor Available x 4 gt C B GP2U Telehealth Pty Ltd DAU https gp2u com au For support call us on 1300472866 1300 GP2U NOW Video Tours Weight Loss Secrets FAQs HowTo Links Downloads AboutUs Search GO deke A ORE ae Login Username Password B Remember Me Forgotten your password RSA b Login Consult with Australian doctors via Skype Book Now Don t have a login Trustworthy advice prescriptions and medical certificates Home delivery or local pick up for prescribed medicines Registration is free 23 Page Register with GP2U 2 e I m a Patient lf you re a Pa
36. tient who would like to see either as GP or specialist using Telehealth you will need to register first Please click the button below to get started Register as a Patient A I m a Specialist lf you re a Specialist interested in helping your patients access your services via Telehealth please click the button below Register as a Specialist I m in Allied Health If you re an Allied Health Professional interested in offering pateints your services via Telehealth click the button below Register as an Allied Health Professional Q Search b Login Select Language je I m a GP lf you re a General Practitioner interested in providing Telehealth services to your patients please click the button below Register as a GP I m a Pharmacist lf you re a Pharmacy interested in receiving Prescriptions from GP2U or offering the service from withing your Pharmacy click the button below Register as a Pharmacy I m a Practice lf you re a Practice Manager please register using the button below to manage all your Telehealth doctors and patients Register as a Practice 24 Page Step 1 is the patient s name E Registration Step 1 e C GP2U Telehealth Pty Ltd AU https gp2u com au registration group Patient Registration Step 1 Select Language jei Optional First Name Middle Name s A Optional Surname Patient Salutation Dear Mr Patient Please tell us how you would you like to be add
37. tunately this is adequate to support a single video conference at a time When it comes to video conferencing the primary determinant of picture and sound quality is the capacity of the pipe that joins the two sites A commonly quoted magic number is a capacity of gt 384 kb s kilo bits per second in each direction with more being better So if you have a 2 Mb s Mega bits per second ADSL line you should be right Right Perhaps 14 Page ADSL stands for Asymmetric Digital Subscriber Line The asymmetry refers to the fact that the download speed is much faster than the upload speed Most of the time this does not matter as we do a lot more downloading than uploading however for video conferencing upload speed is critical because it is upload speed that determines how good the picture will be at the other end of the connection You need an upload speed of 400 kbps 0 4 Mbps for good video conferencing More is better Note that an upload speed of 750 800 kbps is about as good as it gets in Australia using ADSL Fortunately this is adequate to support a single video conference at a time You want to see something like this DO How To Test Internet Spe x de gt Q B https gp2u com au how_to test_my_internet_speed html Peu Home HowTo ow To Test Internet Speed Q Search amp Login How To Test Internet Speed Select Language jei When it comes to video conferencing the primary determinant of picture and sou
38. y with my PayPal account PayPal a Medical Appointment Booking Fee 49 00 Log In t0 yOorsttvarnric Complete the purchase item price 49 00 Quantity 1 Email admin gp2u com au Item total 49 00 PayPal password Total 49 00 AUD Forgotten your email address or password A Pay with a credit or debit card eea bel ee a tlie Next checkout faster Cancel and return to GP2U Telehealth Ltd Note that in either case you have a link to change to the other view Here is the Pay Now page P Review your information x PayPal Inc JUS https www paypal com au cgi bin webscr cmd _flow amp SESSION VORKY8QHKEj9VRI4tURGRcknjEIKTE SY GP2U Telehealth Pty Ltd Review your information Your order summary Descriptions Medical Appointment Booking Fee item price 49 00 Quantity 1 Payment methods Chanoe VISA Credit Debit Card Visa 00X 000CXXXX 8651 49 00 AUD Item total This transaction will appear on your bill as PayPal GP2U Total 49 00 AUD E PayPal gift card certificate reward or other discount Redeem View PayPal s Payments Policy and other policies to learn more about your payment source rights and remedies Contact information airmedical gmail com 32 Page And the completion page P Thanks for your order Ps x gt C PayPal Inc UE https www paypal com au cgi bin webscr cmd _flow amp SESSION y1OszalPsC6RcsudSGdKulQWZwZJ gi A GP2U Telehe
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