How to make or receive calls using your Iridium satellite
Contents
1. the message you would like to send Continue with sending the message When asked for the recipient enter 2 or 00 2 or 2 Complete sending the message What is Two Stage Calling To Iridium Phone Two Stage Calling allows to call an Iridium phone without incurring high charges of calling to satellite phones The cost of the call is charged to the Iridium subscriber Dial 1 480 768 2500 from your landline or cell phone you should hear the following message Welcome to the Iridium Satellite Global Network Enter the Iridium 12 digit satellite phone number 8816XXXXXXXX you would like to reach Long distance call charges to a US number will apply to your phone bill How to setup Iridium Voicemail STEP 1 Check if the Voicemail service number is correctly set up For 9505A Phones Press the Envelope key Call Voicemail select will appear Scroll with arrow keys until Message settings view options appears Press OK Voicemail number select will appear Press OK enter the Iridium general voicemail number 881662990000 Press OK Hold on to the C key to return to the main screen For 9555 Phones e In Menu select Voicemail Voicemail Settings Number e Enter 881662990000 and press Save STEP 2 Set up call forwarding to Voicemail Make sure the phone is turned ON is registered in the Iridium network and has good signal strength For 9505A Phones Press the Menu key2. How to make or receive calls using your Iridium satellite phone Take the following steps to ensure the proper functioning of your Iridium phone e Fully charge the phone s battery e Insert the SIM card chip in the SIM slot under the phone s battery e Go outside with a clear view of the sky Turn the phone on and ensure that the antenna is extended and pointing straight up toward the sky Wait for the phone to register on the network the LED indicator on top of the phone will be flashing green and you will see IRIDIUM Registered on the display e To place a call dial 00 the country code the area network code and then the phone number Press the green button to start the call A phone number in the U S should be dialed in this sequence 00 1 480 752 5105 e To hang up press the red button e To answer an incoming call extend the antenna and press the green button We suggest you review these Iridium 9555 Video Tutorials at http www youtube com user IridiumCommi grid user 4D7CFACBFEE76BE4 When I turn on my Iridium phone I am prompted to enter a PIN code What is it It means your SIM card is protected by a PIN code The default PIN code is 1111 To protect your phone and account from unauthorized use we suggest you set up and memorize a new PIN code for your SIM card consult the phone s user manual I mistyped the PIN code and my Iridium phone is now blocked How do I unblock it If the PIN code has been entered incorrec
3. XXXXXX From US cell phones dial 011 8816XXXXXXXX or 8816XXXXXXXX From a US land line dial 011 8816XXXXXXXX From a land line in Europe dial 00 8816XXXXXXXX Please be aware that calls to Iridium phones from landlines or cellular phones are very expensive so please check the rates with your phone company before calling Can I use my Iridium phone to make emergency 9 1 1 calls Any Iridium subscriber using Iridium voice service WITHIN the 50 United States District of Columbia Puerto Rico and the U S Virgin Islands will have access to the emergency 9 1 1 call system Outside the United States and its territories a 9 1 1 call will NOT transfer to the emergency call center Your call will terminate to a switch message instructing you to hang up and dial the emergency provider or your service provider directly We suggest a list of emergency and important numbers be created before traveling and kept handy at all times I am not able to send receive text messages SMS e Make sure the SMS Service Center number is set up correctly see the next question e Check the recipient s phone number it should be entered in the full international format e g 0014807525105 or 14807525105 for US numbers e When sending a message from the Iridium phone the phone must be registered in the Iridium network otherwise sending will fail e Ifyou have an Iridium 9555 handset and can t receive text messages make sure message folders Inbox Out
4. box and Sent contain fewer than 30 messages combined Delete some of the messages if necessary e Some mobile operators restrict sending messages to satellite operators If you can t receive incoming text messages sent from a cellular phone check if the sender s carrier has any restrictions on sending SMS to the Iridium satellite network How to setup the SMS Service Center Number The SMS service center number must be set up prior to sending the first SMS message For 9505A Phones e Press the Envelope key e Scroll to Message Settings Press OK e Scroll to Service Center Press OK e Enter 00881662900005 or 881662900005 Press OK For 9555 Phones e In Menv select Messages Settings Service Center e Enter 00881662900005 or 881662900005 e Press OK This must only be done once after which the Service Center number is stored in the phone How to send a FREE text message to an Iridium phone Via the Web One can send a FREE text message to an Iridium phone by visiting http messaging iridium com Via email Create a new email message addressed to 8816XXXXXXXX msg iridium com enter your message in the body of the email and send your email Any text placed within the subject line will not transmit How to send an email directly from my Iridium phone Create a new text message In the body of the message enter the destination email address After the email address enter a blank space I_ Enter
5. scroll with the left right arrow keys until Call Related Features appears Press OK scroll down until Call Forwarding appears Press OK scroll down until Forward When Unavailable appears Press OK Please Wait will appear wait for a while until On appears Press OK scroll down until Voicemail appears Press OK Please Wait will appear wait until Call Forward On appears Forward When Unavailable then appears hold on to the C button to return to the main screen For 9555 Phones In Menu scroll down to and select Setup Select Call Options Call Forwarding wait until the list of options appears Select the desired option All Calls If Busy If No Answer or If Unavailable Select Voicemail from the list wait until confirmed STEP 3 Accessing your personal mailbox retrieving your voicemail e Call Iridium voicemail number 881662990000 For 9555 phones Select Menu Voicemail Call Voicemail this will automatically call the Iridium voicemail number 881662990000 For 9505A phones Press the Envelope key Call Voicemail select will appear Press OK to call the Iridium voicemail number 881662990000 e Wait for the voice prompt asking you to re enter the Iridium phone number you are trying reach Enter your Iridium phone number 8816XXXXXXXX you will then be forwarded to your personal voicemail greeting e Press the key to interrup
6. t the greeting and enter your password last 7 digits of your Iridium number see below to access your personal mailbox e Follow the voice prompts for menu options Note By default your voicemail password is the last 7 digits of your Iridium phone number For security reasons please change it using menu options How to check my Iridium prepaid account balance Option 1 e Dial 2888 from your Iridium phone e The number of remaining minutes of calls to landlines mobiles and the number of days until the account expires will be announced in English Option 2 e Compose a blank SMS text and send it to 2888 from your Iridium phone e The number of remaining minutes of calls to landlines mobiles the number of days until the account expires and the expiration date will be sent to your phone as a text message in English
7. tly three times in a row the phone will automatically block the SIM card To unblock it turn on the phone enter 05 and press the green button When prompted enter the eight digit PUK1 code and press the green button You will be offered to set up your new PIN code The PUK1 code is supplied with your SIM card upon activation If you don t know or can t locate the PUK1 code please contact us SeaTech Systems How to test my Iridium phone and service for FREE By dialing 00 1 480 752 5105 from the satellite phone Iridium subscribers can verify that their phone is working properly and familiarize themselves with the phone s operation all free of charge Callers will hear a recorded message confirming that their call was completed and offering quick tips on proper handset usage This automated service allows subscribers to test their phones whenever and wherever they like How should I dial telephone numbers from my Iridium phone All telephone numbers should be dialed in the full international format e OO country code area code phone number OR e country code area code phone number Examples 00 1 480 752 5105 or 1 480 752 5105 a US number 00 49 63 1 3522000 or 49 631 3522000 a number in Germany How should I dial in order to call Iridium phones See Two Stage Dialing below as an alternative Iridium s full international number is 8816XXXXXXXX From another Iridium or satellite phone dial 8816XXXXXXXX or 00 8816XX
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