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RFP – Parking Meters

1. 11 2 12 Public Recorde ren aeni r eae de nen eee ee 11 2 13 Confidential Informatio tsusi a ended dee ed eee a ed eee eee 11 2 14 Certification uae ahd pede aac lea E E 11 2 15 Where To Submit 5 12 2 16 Late Prop s ls nde eae ned eee haan eee 12 2 17 Offer And Acceptance Period 12 2 18 Withdrawal Of Proposal 2 Minded eae nde evel 12 2 19 DISCUSSIONS A 12 2 20 Contract Negotiations 12 2 21 eee ae ele Meteo ane Bee 12 2 22 City of Tucson Business LICENSE cece eee ennee erent ee erties ee 12 2 23 Upon Notice Of Intent 12 2 24 Award Of Contracts veevade a ee elas ee 13 2 25 Proposal 13 2 26 13 3 TERMS AND CONDITIONS rre aaea e eaaa aeea aa aa enesectacee suns eai Mae aaaea Ea Eaa aiba aa 13 3 1 S
2. 4 1 1 tell cee tail aie te ls 4 1 2 Citation ISSUANCE besa anced ead de hacer ad geet A 4 1 3 iNational Contractc 3 2 2 banana ant een ate el ota 5 1 4 Tentative Schedule of Events aes a eA eet ae 6 2 INSTRUCTIONS TO OF FERORS a a e E 6 2 1 2 2 1 6 2 2 Proposal Evaluation 6 2 3 Proposal Formate ti nea elie ee ade 8 2 4 Definition Of Key Words Used In The Solicitation 2 2 0 eccceeeneeeeeeeeeeeeeeeeneeeeeeneeeeeeaeeeseeneeeenenaas 9 2 5 Pre Proposal 10 20 T 10 2 7 Amendment Of Request For ennen 10 2 8 Familiarization Of Scope 10 297 Payment Discounts esanean eiior cages a 11 2 10 Taxe S a ees 11 2 11 Exceptions To Contract
3. List each Installed or Supported Year 1 Year Year Year Year TOTAL application 2 3 4 5 Total 5 2 1 8 Additional Software Tools or Utilities 1 List all software that is being proposed to assist in product development implementation reporting or maintenance Software Cost of Annual Required Description License Fee Pe Training Maintenance Total City of Tucson Meter and Citation system RFP B 49 5 2 1 9 Hosting Costs Total Costs Year 1 hosting costs Year 2 hosting costs Year 3 hosting costs Year 4 hosting costs Year 5 hosting costs Total 5 2 1 10 Additional services 1 Please describe additional services offered data migration interface development API for other programs etc and provide pricing for each Indicate whether each service will be one time or will be base lined into the core application One time vs Service Description base lined Service cost Total 5 3 Nationwide Price Proposal 1 How does the Offeror propose to extend pricing to National IPA Participating Agencies i e what pricing is firm What pricing is dependent upon the participating agency s needs information on any other fee revenue structures offered e g outright purchase leasing options revenue share options etc City of Tucson Meter and Citation system RFP B 50 Provide detailed
4. 2 CITY OF TUCSON DEPARTMENT OF PROCUREMENT 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 P O BOX 27210 TUCSON AZ 85726 7210 3 2 6 3 2 7 3 2 8 3 2 9 3 2 10 3 2 11 3 2 12 3 2 13 3 2 14 3 2 15 3 2 16 3 2 17 3 2 18 3 2 19 3 2 20 3 2 21 3 2 22 3 2 23 3 2 24 3 2 25 3 2 26 3 2 27 3 2 28 3 2 29 3 2 30 3 2 31 3 2 32 3 2 33 3 2 34 3 2 35 3 2 36 3 2 37 3 2 38 3 2 39 3 2 40 3 2 41 REQUEST FOR PROPOSAL NO 140922 PAGE 3 OF 22 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 Child Sweat Fr e POIG 16 Glean 16 Commencement Of WOK 17 Compliance With 17 Contidentiality of Records na cde sane dace 17 Contract Amendments srs asie feels tides eee athe 17 GON ot 17 Default in One Installment to Constitute Total 17 e 17 EXxcluSiVe POSSESSION 18 Force Majeure ieee eee
5. 2 10 Taxes The City of Tucson is exempt from federal excise tax including the federal transportation tax 2 11 Exceptions To Contract Provisions A response to any Request for Proposal is an offer to contract with the City based upon the contract provisions contained in the City s Request for Proposal including but not limited to the specifications scope of work and any terms and conditions Other than as defined in the Part B for functional specifications Offerors who wish to propose modifications to the contract provisions must clearly identify the proposed deviations and any proposed substitute language The provisions of the Request for Proposal cannot be modified without the express written approval of the Director or his designee For every exception taken the Offeror shall propose substitute language If no exceptions are presented in the Offeror s proposal the City will assume complete conformance of all terms conditions and the successful Offeror will be required to perform accordingly If the Offeror takes exception to any requirement or requested information that information must be recorded in a separately labeled List of Exceptions to be included with Part B as an appendix Each Exception if any must reference the original RFP requirement or section from the solicitation If a proposal or offer is returned with modifications to the contract provisions that are not expressly approved in writing by the Director or his designe
6. National IPA Exhibit B NATIONAL IPA ADMINISTRATION AGREEMENT EXAMPLE National IPA Exhibit C NATIONAL IPA MASTER INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENT EXAMPLE National IPA Exhibit D NATIONAL IPA PRINCIPAL PROCUREMENT AGENCY CERTIFICATE EXAMPLE National IPA Exhibit NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE National IPA Exhibit NATIONAL IPA ADVERTISING COMPLIANCE REQUIREMENT 1 0 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT A RESPONSE FOR NATIONAL COOPERATIVE CONTRACT Scope of National Cooperative Contract 1 1 1 2 Requirement The City of Tucson hereinafter defined and referred to as Principal Procurement Agency on behalf of itself and the National Intergovernmental Purchasing Alliance Company National IPA is requesting proposals for Parking Meters and Citation Management System The intent of this Request for Proposal is that any contract between Principal Procurement Agency and Supplier resulting from this Request for Proposal hereinafter defined and referred to as the Master Agreement be made available to other public agencies nationally including state and local governmental entities public and private primary secondary and higher education entities non profit entities and agencies for the public benefit Public Agencies through National IPA s cooperative purchasing program The Principal Procurement Agency has exe
7. comply comply with any legal and or regulatory requirements applicable to the Disclosing Party or its vendors regarding security and data protection and in such cases the Disclosing Party will reimburse the Receiving Party for the reasonable actual additional costs if any incurred by the Receiving Party in complying with such requirements and d promptly advise the Disclosing Party in the event it learns or suspects that any of the Disclosing Party s Confidential Information in the Receiving Party s possession has been revealed or improperly acquired by any third party and shall assist the Disclosing Party in its efforts to retrieve the material and mitigate the effects of the exposure or loss As used herein reasonable steps means steps that a Party takes to protect its own confidential or proprietary information of a similar nature which steps shall in no event be less than a reasonable standard of care 6 2 RESERVED Section 6 2 is intentionally left blank 6 3 Exclusions The provisions of this Article 6 respecting Confidential Information shall not apply to the extent but only to the extent that such Confidential Information a is already known to the Receiving Party free of any restriction at the time it is obtained from the Disclosing Party b is subsequently learned by the Receiving Party from an independent third party free of any restriction and without breach of this Agreement c is or becomes publicly ava
8. oa F ON 10 11 Operating System fault Proposal shall include at a minimum the following Operational Functions Door open detection Status record of all file transfer activities Live alarm to detect communication status Service agent number Notice of various initialization and machine setting routines Please list any other operational status reports and or warnings available Data Management Mechanisms shall have both cellular and wireless communication devices Wi Fi cards etc pre installed Wi Fi should be available in the build of the equipment and should be easily programmed We would like to also know what frequency services you offer in Wi Fi Please provide your cellular communications plan pricing and explain how it works options etc If the cellular plan is not severable from your hardware and maintenance costs please explain why The cellular modem shall be carrier neutral and support the following networks 49 39 29 This should be accomplished by using a SIM card from chosen carrier Mechanisms shall be capable of two way communication to a remote central management system to transmit financial data activity reports and operational status of the unit Vendor shall explain in detail how its wireless two way secure communication system works The data management software must allow ParkWise staff to look up transaction history and see what time location and parking space number or pay station the transact
9. CANYONVILLE CHRISTIAN ACADEMY CASCADES ACADEMY OF CENTRAL OREGON CENTENNIAL SCHOOL DISTRICT CENTRAL CATHOLIC HIGH SCHOOL CENTRAL POINT SCHOOL DISTRICT NO 6 CENTRAL SCHOOL DISTRICT 13J COOS BAY SCHOOL DISTRICT NO 9 CORVALLIS SCHOOL DISTRICT 509J COUNTY OF YAMHILL SCHOOL DISTRICT 29 CULVER SCHOOL DISTRICT DALLAS SCHOOL DISTRICT NO 2 DAVID DOUGLAS SCHOOL DISTRICT DAYTON SCHOOL DISTRICT NO 8 DE LA SALLE N CATHOLIC HS DESCHUTES COUNTY SCHOOL DISTRICT NO 6 DUFUR SCHOOL DISTRICT NO 29 EAST BATON ROUGE PARISH SCHOOL DISTRICT ESTACADA SCHOOL DISTRICT NO 10B FOREST GROVE SCHOOL DISTRICT GEORGE MIDDLE SCHOOL GLADSTONE SCHOOL DISTRICT GRANTS PASS SCHOOL DISTRICT 7 GREATER ALBANY PUBLIC SCHOOL DISTRICT HEAD START OF LANE COUNTY HIGH DESERT EDUCATION SERVICE DISTRICT HILLSBORO SCHOOL DISTRICT HOOD RIVER COUNTY SCHOOL DISTRICT JACKSON CO SCHOOL DIST NO 9 JEFFERSON COUNTY SCHOOL DISTRICT 509 J JEFFERSON PARISH SCHOOL DISTRICT JEFFERSON SCHOOL DISTRICT KLAMATH FALLS CITY SCHOOLS LAFAYETTE PARISH SCHOOL DISTRICT LAKE OSWEGO SCHOOL DISTRICT 7J LANE COUNTY SCHOOL DISTRICT 4J LINCOLN COUNTY SCHOOL DISTRICT LINN CO SCHOOL DIST 95C LIVINGSTON PARISH SCHOOL DISTRICT LOST RIVER JR SR HIGH SCHOOL LOWELL SCHOOL DISTRICT NO 71 MARION COUNTY SCHOOL DISTRICT MARION COUNTY SCHOOL DISTRICT 103 MCMINNVILLE SCHOOL DISTRICT NOAO MEDFORD SCHOOL DISTRICT 549C MITCH CHARTER SCHOOL MONROE SCHOOL DISTRICT NO 1J MUL TNOMAH EDUCATION SERVICE
10. Maintenance Training Total City of Tucson Meter and Citation system RFP B 44 5 1 1 9 Hardware Supplied if applicable Hardware Configuration 3 years Description cost cost Maintenance Total 5 1 1 10 Additional Services 1 Please describe additional services offered data migration interface development API for other programs etc and provide pricing for each Indicate whether each service will be one time or will be base lined into the core application One time vs Service Description base lined Service cost Total City of Tucson Meter and Citation system RFP B 45 5 2 Cost Summary Vendor Hosted 1 If you are not submitting an offer for a vendor hosted solution please insert he phrase DOES NOT APPLY in bold letters here You may then delete the remainder of this section Description Total Cost Base System Modules exc Maintenance Optional Modules in Suite exc Maintenance Optional Software from Partners Implementation Planning amp Consulting Expenses Software Maintenance amp Support for 5 years 1 2 3 4 5 Training 6 7 8 Additional Software Tools or Utilities 9 Hardware and or Hosting cost If applicable 10 Additional Services specify DO NOT APPLY SALES TAXES lt LESS DISCOUNT gt TOTAL 5 2 1 Detailed Cost Schedule
11. when If the product being proposed has been re designed what were the tangible goals of re design and what are the resulting major improvements or changes Be specific as to what has been re designed to meet the missions of government entities today Describe the method your development organization uses to periodically evaluate the business processes that the product supports What steps are taken by your development organization to ensure that regulatory changes from federal state and local government agencies and other regulatory organizations are addressed and distributed in software revisions as soon as possible Describe in terms of the overall system design the aspects of control and auditing The system should not preclude by way of its own design the assessment of control aspects compliance electronic evidence vulnerability and data reliability Additional product information such as product literature brochures web site addresses CD ROM disks user manuals or system administrator manuals may be included in an Appendix 3 1 1 Conformability 1 Ability for the City to create and define data fields to accommodate legal requirements or regulatory changes 2 Ability to incorporate regulatory agency definition and rule changes a highly responsive non intrusive and timely update process 3 1 2 Extensibility and Configuration 1 Ability to easily make changes using parameter tables without modifications to the
12. 28 29 REMARKS 1 and 2 Software must provide a stored list of the most often used remarks or comments that may be accessed by a single keystroke entry COMMENTS or NOTES 1 and 2 The software must provide for Comments that are PRIVATE NOTES COLOR Standard colors must be programmed into the handheld ticket writer for single keystroke entry Must have the ability to navigate to all previous screens prior to ticket issuance for correctness Ability to time vehicles for timed violations 2 12 hours 2 5 hours of parking tracking Ability to transfer timed vehicle information to other units by way of cross referencing license plate number Ability to record at street level via free form or pick list broken meters broken or missing street signs etc and to be printed at end of shift Citation Handheld Units Hardware Specifications Supplier to identify amount of memory capacity be nominally configured with 4MB of Flash Memory and 5MB of RAM and have expandable memory capability Should also include Forms fan folded blank citations per pack 75 Scofflaws DL s plates permits persons 300 000 Stored citations data 1 000 Make List 1 000 Model List 1 000 Color List 1 000 Violations description fine 1 000 Locations blocks streets lots descriptors meters 1 000 Stored Remarks 2 lines of 40 80 char line 1 000 Non Printed Remarks 2 lines of 40 80 char line 1 000 Include carrying case belt holster fo
13. HI MARION COUNTY SALEM OR MORROW COUNTY OR MULTNOMAH COUNTY OR MULTNOMAH COUNTY BUSINESS AND COMMUNITY SERVICES OR MULTNOMAH COUNTY SHERIFFS OFFICE OR MULTNOMAH LAW LIBRARY OR ORLEANS PARISH LA PLAQUEMINES PARISH LA POLK COUNTY OR RAPIDES PARISH LA SAINT CHARLES PARISH LA Requirements for National Cooperative Contract Page 20 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE EXHIBITS Exhibit E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE SAINT CHARLES PARISH PUBLIC SCHOOLS LA SAINT LANDRY PARISH LA SAINT TAMMANY PARISH LA SHERMAN COUNTY OR TERREBONNE PARISH LA TILLAMOOK COUNTY OR TILLAMOOK COUNTY SHERIFF S OFFICE OR TILLAMOOK COUNTY GENERAL HOSPITAL OR UMATILLA COUNTY OR UNION COUNTY OR WALLOWA COUNTY OR WASCO COUNTY OR WASHINGTON COUNTY OR WEST BATON ROUGE PARISH LA WHEELER COUNTY OR YAMHILL COUNTY OR Other Agencies including Associations Boards Districts Commissions Councils Public Corporations Public Development Authorities Reservations and Utilities including but not limited to BATON ROUGE WATER COMPANY BEND METRO PARK AND RECREATION DISTRICT BIENVILLE PARISH FIRE PROTECTION DISTRICT 6 LA BOARDMAN PARK AND RECREATION DISTRICT CENTRAL CITY ECONOMIC OPPORTUNITY CORP LA CENTRAL OREGON INTERGOVERNMENTAL COUNCIL CLACKAMAS RIVER WATER CLATSKANIE PEOPLE S UTILITY DISTRICT CLEAN WATER SERVICES CONFEDERATED TRIBES OF THE UMATILLA INDIAN RESERVATION COOS
14. This RFP is intended to achieve the following objectives regarding availability through National IPA s cooperative program A Provide a comprehensive competitively solicited and awarded national agreement offering the Products covered by this solicitation to Participating Public Agencies B Establish the Master Agreement as the Supplier s primary go to market strategy to Public Agencies nationwide C Achieve cost savings for Supplier and Public Agencies through a single solicitation process that will reduce the Supplier s need to respond to multiple solicitations D Combine the aggregate purchasing volumes of Participating Public Agencies to achieve cost effective pricing REPRESENTATIONS AND COVENANTS As condition to Supplier entering into the Master Agreement which would be available to all Public Agencies Supplier must make certain representations warranties and covenants to both the Principal Procurement Agency and National IPA designed to ensure the success of the Master Agreement for all Participating Public Agencies as well as the Supplier 2 1 2 2 Corporate Commitment Supplier commits that 1 the Master Agreement has received all necessary corporate authorizations and support of the Supplier s executive management 2 the Master Agreement is Supplier s primary go to market strategy for Public Agencies 3 the Master Agreement will be promoted to all Public Agencies including any existing customers a
15. actions claims including claims of patent or copyright infringement damages losses expenses including but not limited to attorney fees court costs and the cost of appellate proceedings and all claim adjusting and handling expense related to arising from or out of or resulting from any actions acts errors mistakes or omissions caused in whole or part by Contractor relating to work services and or products provided in the performance of this Contract including but not limited to any Subcontractor or anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable and any injury or damages claimed by any of Contractor s and Subcontractor s employees 3 2 20 Independent Contractor A 18 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 19 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 It is understood that each party shall act in its individual capacity and not as an agent employee partner joint venturer or associate of the other An employee or agent of one party shall not be deemed or construed to be the employee or agent of the other party for any purpose The Contractor shall not be entitled to compensation in the form of salaries paid vacation or sick days by the City The City of Tucson will not provide any insurance coverage to the Contrac
16. in National IPA s sole discretion compare Participating Public Agency records with monthly reports submitted by Supplier If there is a discrepancy National IPA will notify the Supplier in writing Supplier will have thirty 30 days from the date of such notice to resolve the discrepancy to National IPA s reasonable satisfaction including paying any administrative fee due and owing If the Supplier does not so resolve the discrepancy National IPA shall have the right to engage a third party to conduct an independent audit of Supplier s monthly reports and Supplier shall be obligated to reimburse National IPA s costs and expenses for such audit Should any audit reveal an underreporting of Contract Sales and a resulting underpayment of administrative fees Supplier shall promptly pay National IPA the amount of such underpayment together with interest on such amount in accordance with paragraph 12 GENERAL PROVISIONS 14 This Agreement the Master Agreement and the exhibits referenced herein supersede any and all other agreements either oral or in writing between the parties hereto with respect to the subject matter hereto and no other agreement statement or promise relating to the subject matter of this Agreement which is not contained or incorporated herein shall be valid or binding 15 action at law or in equity is brought to enforce or interpret the provisions of this Agreement or to recover any administrative fee and accr
17. that CITY provides to COMPANY in connection with the performance of Services or for incorporation in the Licensed Material shall remain with CITY and its applicable licensors and nothing contained in this Agreement is intended to nor shall be construed to effect any transfer of ownership rights or title of CITY or its licensors to COMPANY To the extent any CITY Deliverables or CITY Proprietary Materials are used or incorporated in the Licensed Material CITY hereby grants to COMPANY a non exclusive irrevocable worldwide fully paid up and royalty free right and license to use copy display sublicense and distribute such material as part of Licensed Material and or COMPANY s product s and to create Derivative Works thereof within any future Enhancement of or Upgrade to the Licensed Material provided that such right and license shall exclude all Marks of CITY 7 3 Trademarks Nothing herein is intended to provide any Party any right to use or exploit any trademark service mark business name trade dress or logo Mark of the other Party and neither Party shall utilize any such Mark of the other Party without the express written consent of the other Party unless it is obligated to reproduce such Mark under this Agreement 7 4 COMPANY s Marketing Rights Nothing in this License Agreement shall prevent COMPANY from transacting similar business either for itself or for any other Person or to offer same or similar products or services
18. 20 Rights 20 20 Shipment Under Reservation 21 21 Subsequent 21 Termination Of Contract ede sete aed 21 Title andsRIsk of LOSS dem aia ie 22 Warranties 22 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 4 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 1 Introduction The City of Tucson is requesting proposals to replace its existing parking meters and citation issuance system for the City s ParkWise Program 1 1 Meters The City is seeking to replace its existing single space meters with a combination of multi space meters MSM and single space meters SSM that accept various forms of payment cash coins credit debit cards smart cards and to install a central management system The single space meters must retrofit existing parking meter
19. 3 4 GENERAL REQUIREMENTS is E tue 7 3 1 itd 7 3 1 2 Extensibility and Configuration ee 7 3 1 3 Integration and Modularity 8 3 1 4 Consistency 8 3 1 9 1 AEE AT 8 a EO Documentation eer 9 3 1 7 Quality Assurance SeCuUrity ne nee reed erie 9 3 1 8 Portal Capability TEE 10 3 2 FUNCTIONAL REQUIREMENTS oari aiena EEr a ENE EAEE E AREE 10 3 3 TECHNICAL REQUIREMENTS aE EEEE E AEE ENEE EOE nana 30 3 3 1 Obsolescence Prevention Strategy eccccccceeeecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeseeeaeeeseeaeeeeeeaeees 30 3 3 2 System and Application Architecture 30 S 5 7 SHINMASTUCIU etd ch cer ued MAL Gena leas 31 3 3 4 ieee er A nce rae et ee tes 32 Ace ee A eer a ee tats 32 3 0 0 User Inletlace Ae el E eae eae 33 Sa T system Management x ster tse cai ce a eee ede 33 3 93 98 IMENA CoS ctl E
20. 5 business days Describe what methods you use to support the system remotely e g VPN etc For a City hosted application if the application is down for longer than one business day are you willing to make a technician available for on site troubleshooting Be sure to specifically indicate the level of on site List your technical support service offerings their rates or fixed costs and whether or not the service is included in the base cost of the system or optional Description of Support Services Base Cost or Optional Describe the terms and conditions of your technical support service contract List the locations of the nearest support offices in the Mountain and Pacific time zones and the number of support people at each location List the levels of technical support times of the day each level is available and method of contact Describe your problem management and escalation procedures Include information about logging and tracking calls mean response time and acknowledgment and confirmation to the customer Is there a toll free telephone number for clients to call with questions or concerns about ongoing service and support What times are available for its use 4 6 Key Personnel 1 Describe the provisions that you will make to staff the project with adequate experienced personnel capable of the successful accomplishment of work to be performed under this Contract Describe your ability to maint
21. DISTRICT MULTISENSORY LEARNING ACADEMY Requirements for National Cooperative Contract Page 22 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE EXHIBITS Exhibit E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE MYRTLE PINT SCHOOL DISTRICT 41 DISTRICT NO 56 NESTUCCA VALLEY SCHOOL DISTRICT NO 101 NOBEL LEARNING COMMUNITIES NORTH BEND SCHOOL DISTRICT 13 NORTH CLACKAMAS SCHOOL DISTRICT NORTH DOUGLAS SCHOOL DISTRICT NORTH WASCO CITY SCHOOL DISTRICT 21 NORTHWEST REGIONAL EDUCATION SERVICE DISTRICT ONTARIO MIDDLE SCHOOL OREGON TRAIL SCHOOL DISTRICT NOA6 ORLEANS PARISH SCHOOL DISTRICT PHOENIX TALENT SCHOOL DISTRICT NOA PORTLAND JEWISH ACADEMY PORTLAND PUBLIC SCHOOLS RAPIDES PARISH SCHOOL DISTRICT REDMOND SCHOOL DISTRICT REYNOLDS SCHOOL DISTRICT ROGUE RIVER SCHOOL DISTRICT NO 35 ROSEBURG PUBLIC SCHOOLS SCAPPOOSE SCHOOL DISTRICT 1J SEASIDE SCHOOL DISTRICT 10 SHERWOOD SCHOOL DISTRICT 88J SILVER FALLS SCHOOL DISTRICT 4J SOUTH LANE SCHOOL DISTRICT 45J3 SOUTHERN OREGON EDUCATION SERVICE DISTRICT SPRINGFIELD SCHOOL DISTRICT NO 19 SWEET HOME SCHOOL DISTRICT NO 55 TERREBONNE PARISH SCHOOL DISTRICT THE CATLIN GABEL SCHOOL TIGARD TUALATIN SCHOOL DISTRICT UMATILLA MORROW ESD WEST LINN WILSONVILLE SCHOOL DISTRICT WILLAMETTE EDUCATION SERVICE DISTRICT WOODBURN SCHOOL DISTRICT YONCALLA SCHOOL DISTRICT NO 32 Higher Education ARGOSY UNIVERSITY BATON ROUGE COMMUNITY COLLEGE LA BIRTHINGWAY COLLE
22. Description and Amount Person Time of Recommended Consulting Services e g Person hours Total Costs Planning Conversion amp Implementation Break down this category Other Consulting Services Total 5 1 1 5 Training 1 List training categories Indicate if bundled or unbundled and state the cost in dollars Be sure to break out technical training for IT support staff separately from user training costs Training Categories List by Audience Technical or User City Specific Training development User City Specific Training development Technical City Specific Training development Administrative Total City of Tucson Meter and Citation system RFP B 43 5 1 1 6 Expenses 1 List all relevant additional expenses such as travel supplies Expenses 5 1 1 7 Software Maintenance and Support Provide detailed costs for each module or package included numbers 1 2 and 3 above Indicate any standard escalation rates List each Installed or Supported Year 1 Year Year Year Year TOTAL application 2 3 4 5 Total 5 1 1 8 Additional Software Tools or Utilities List all software that is being proposed to assist in product development implementation reporting or maintenance Cost of Software Annual are Required Description License Fee
23. List which industry standard benchmarks or guidelines measures are you using to establish this recommendation Indicate whether each configuration is actually in production at a municipality relatively our size Hardware Operating System Production Status Y N Describe what virtual server environments your application can be used on Environment vendor Supported versions Production or test List all desktop operating systems that you simultaneously support on a single installation version of the application Indicate hardware operating system platform if that is a consideration for support Examples of operating systems are Linux Macintosh OS 10 0 Windows 2000 Windows XP Windows Vista etc Hardware Operating System Platform Clients Supported List all browsers that are certified for use with your application and describe any required browser add ons function enablement etc Browsers Supported include versions Add ons and enabled functionality City of Tucson Meter and Citation system RFP B 31 3 3 4 Database 1 What technology does your relational database management system RDMS use to ensure integrity and completion of all transactions Two phase commit is one such technology 2 List all hardware operating system platforms upon which your product s database s is are supported Indicate whether each configuration is actually in production a
24. OF CANYONVILLE OR Requirements for National Cooperative Contract Page 18 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE EXHIBITS Exhibit E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE CITY OF CLATSKANIE OR CITY OF COBURG OR CITY OF CONDON OR CITY OF COQUILLE OR CITY OF CORVALLI OR CITY OF CORVALLIS PARKS AND RECREATION DEPARTMENT OR CITY OF COTTAGE GROVE OR CITY OF EUGENE OR CITY OF FOREST GROVE OR CITY OF GRANTS PASS OR CITY OF GRESHAM OR CITY OF HILLSBORO OR CITY OF INDEPENDENCE OR CITY AND COUNTY HONOLULU HI CITY OF KENNER LA CITY OF LA GRANDE OR CITY OF LAFAYETTE LA CITY OF LAKE CHARLES OR CITY OF LEBANON OR CITY OF MCMINNVILLE OR CITY OF MEDFORD OR CITY OF METAIRIE LA CITY OF MILL CITY OR CITY OF MILWAUKIE OR CITY OF MONROE LA CITY OF MOSIER OR CITY OF NEW ORLEANS LA CITY OF NORTH PLAINS OR CITY OF OREGON CITY OR CITY OF PILOT ROCK OR CITY OF PORTLAND OR CITY OF POWERS OR CITY OF PRINEVILLE OR CITY OF RIDDLE OR CITY OF ROSEBURG OR CITY OF REDMOND OR CITY OF SALEM OR CITY OF SANDY OR CITY OF SCAPPOOSE OR CITY OF SHADY COVE OR CITY OF SHERWOOD OR CITY OF SHREVEPORT LA CITY OF SPRINGFIELD OR CITY OF ST HELENS OR CITY OF ST PAUL OR CITY OF SULPHUR LA CITY OF TIGARD OR CITY OF TROUTDALE OR CITY OF TUALATIN OR CITY OF WALKER LA CITY OF WARRENTON OR CITY OF WILSONVILLE OR CITY OF WINSTON OR CITY OF WOODBURN OR LEAGUE OF O
25. PAGE 9 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 N No the product does not have this ability in the current version M Modification The Offeror will make a modification to current version capabilities to specifically address this requirement F Future there are explicit documented plans to include this ability in future versions Tool there is a third party tool supplied with the product and or database that can provide this ability in the current version If the response to a requirement needs an elaboration or explanation a brief explanation may be inserted immediately after that requirement All N and responses must be explained All responses must describe the specific tool s required All requirements refer to whether your system can perform or provide the function automatically or electronically Responses should be as brief as possible while still conveying all the information that would be helpful to the City in making its decision The evaluation team is seeking insightful responses not lengthy ones The original hard copy and only the original copy should be printed single sided on recycled paper The additional copies should be printed as double sided on recycled paper The City is not placing page limitations per section Major sections as indicated in the index of the RFP must be tabbed with the index number Off
26. ParkWise s preferred automated parking enforcement handheld ticket issuance system 2 Real time sensing and reporting of space occupancy information 3 Aggregate historical reporting of occupancy data at the summary and individual space levels 4 Ability to enforce time limits by preventing meter feeding 5 Re set remaining paid time on a space to zero 0 when a vehicle departure is detected Spare Parts Please provide detailed list of inventory supplies with expected life expectancy of each part in the bid The list should include the recommended number of parts the City should have in its inventory for each part per meter 1 Provide a list of all parts should there be a need to order additional items This price list must be included in the proposal with the costing as a separate attachment Prices shall be guaranteed for the duration of the 5 year contract Parts must be described as either proprietary or non proprietary Parts must be described as either available refurbished or not 2 Vendor shall provide procedure for ordering purchasing and returning parts including turn around time Marketing The City will need to market the new parking solution to the public The vendor must provide marketing materials customer instruction materials and ideas to the City for a smooth transition for public users The marketing campaign plan is subject to approval from ParkWise and shall include e Clearly written text u
27. Parking Permit Cross Reference Broken Meter Reporting Damaged Sign Reporting In Field Citation Cancellations Witness Forms Empty Space Lot Street Inventory License Plate Inventory Meter Location Matrix Tourist Information Warnings Tracking Officer Activity Logging Network Host Version Complete password protection system for the handheld ticket writer and the host PC system The transfer of data from the handheld ticket writer to the PC Host System must be accomplished by downloading through an interface Charger Multiplexer connected to computer Daily management reports must be available from the PC for immediate reference by the PSAs and supervisors The PC must download new information received from the ParkWise processing computer as well as fee changes and new Special Enforcement lists while the handheld ticket writer is charging Each communications charging station must be able to support up to sixty four 64 handheld ticket writers Please describe which computer platforms for support to communicate to the ticket writers As an extra measure of safety the compacted data files must be written in a sub directory on the host PC s hard drive as well as on a backup floppy drive so it can be stored separately from the PC in case the PC should fail Have the ability to print duplicate tickets City of Tucson Meter and Citation system RFP B 26 Citation Printers Built in not attached by separate means p
28. Principal Procurement Agency as defined in Attachment A has partnered with the National Intergovernmental Purchasing Alliance Company National IPA to make the resultant contract also known as the Master Agreement in materials distributed by National IPA from this solicitation available to other public agencies nationally including state and local governmental entities public and private primary secondary and higher education entities non profit entities and agencies for the public benefit Public Agencies through National IPA s cooperative purchasing program The City is acting as the contracting agency for any other Public Agency that elects to utilize the resulting Master Agreement Use of the Master Agreement by any Public Agency is preceded by their registration with National IPA as a Participating Public Agency in National IPA s cooperative purchasing program Attachment A contains additional information on National IPA and the cooperative purchasing agreement With corporate pricing and sales commitments from the Supplier National IPA provides marketing and administrative support for the Supplier that directly promotes the Suppliers products and services to Participating Public Agencies through multiple channels each designed to promote specific products and services to Public Agencies on a national basis Public Agencies benefit from pricing based on aggregate spend and the convenience of a contract that has alread
29. Proposal or any apparent omission or discrepancy should be presented to the City at this conference The City will then determine the appropriate action necessary if any and may issue a written amendment to the Request for Proposal Oral statements or instructions will not constitute an amendment to this Request for Proposal 2 6 Inquiries Any question related to the Request for Proposal shall be directed to the Contract Officer whose name appears above An offeror shall not contact or ask questions of the department for whom the requirement is being procured The Contract Officer may require any and all questions be submitted in writing Offerors are encouraged to submit written questions via electronic mail or facsimile at least five days prior to the proposal due date Any correspondence related to a solicitation should refer to the appropriate Request for Proposal number page and paragraph number An envelope containing questions should be identified as such otherwise it may not be opened until after the official proposal due date and time Oral interpretations or clarifications will be without legal effect Only questions answered by a formal written amendment to the Request for Proposal will be binding 2 7 Amendment Of Request For Proposal The Offeror shall acknowledge receipt of a Request for Proposal Amendment by signing and returning the document by the specified due date and time 2 8 Familiarization Of Scope Of Work Before submitting
30. Tool The explanation of these response letters is Y Yes the product has this ability in the current version N No the product does not have this ability in the current version M Modification The Offeror will make a modification as opposed to a configuration to current version capabilities to specifically address this requirement F Future there are explicit documented plans to include this ability in future versions T Tool there is a third party tool supplied with the product and or database that can provide this ability in the current version If the response to a requirement needs an elaboration or explanation a brief explanation may be inserted immediately after that requirement All responses must be explained All responses must describe the specific tool s required All requirements refer to whether your system can perform or provide the function automatically or electronically City of Tucson Meter and Citation system RFP B 6 3 1 General Requirements Response to requirements are requested in two formats 1 a written response to a question request if present and 2 a single letter response of Y N F or T to the ability to provision for phrases Insert your responses to each question into an electronic copy of this document using Arial Italic font size 10 1 For the product being proposed when was it first designed and if there has been a major re design
31. Tucson Arizona 9 The escrow agent agency must verify that they have received the data The agent agency is under no obligation to verify the data for completeness accuracy or functionality If the City chooses to verify test and operate the data for functionality the City retains the right to enter into such agreement at the City s expense 3 1 7 Subcontractors No subcontract shall be made by the contractor with any other party for furnishing any of the services herein contracted for without the advance written approval of the Department of Procurement All subcontractors shall comply with Federal and State laws and regulations that are applicable to the services covered by the subcontractor and shall include all the terms and conditions set forth herein which shall apply with equal force to the subcontract A 15 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 16 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 as if the subcontractor were the Contractor referred to herein Contractor is responsible for contract performance whether or not subcontractors are used Part B contains a provision for noting subcontractors 3 1 8 Term and Renewal The term of the Contract shall commence upon award and shall remain in effect for a period of one 1 year unless terminated canceled or
32. WESTERN OREGON UNIVERSITY WESTERN STATES CHIROPRACTIC COLLEGE WILLAMETTE UNIVERSITY XAVIER UNIVERISTY State Agencies ADMIN SERVICES OFFICE BOARD OF MEDICAL EXAMINERS HAWAII CHILD SUPPORT ENFORCEMENT AGENCY HAWAII DEPARTMENT OF TRANSPORTATION HAWAII HEALTH SYSTEMS CORPORATION OFFICE OF MEDICAL ASSISTANCE PROGRAMS OFFICE OF THE STATE TREASURER OREGON BOARD OF ARCHITECTS OREGON CHILD DEVELOPMENT COALITION OREGON DEPARTMENT OF EDUCATION OREGON DEPARTMENT OF FORESTRY OREGON DEPT OF TRANSPORTATION OREGON DEPT OF EDUCATION OREGON LOTTERY OREGON OFFICE OF ENERGY OREGON STATE BOARD OF NURSING OREGON STATE DEPT OF CORRECTIONS OREGON STATE POLICE OREGON TOURISM COMMISSION OREGON TRAVEL INFORMATION COUNCIL SANTIAM CANYON COMMUNICATION CENTER SEIU LOCAL 503 OPEU SOH JUDICIARY CONTRACTS AND PURCH STATE DEPARTMENT OF DEFENSE STATE OF HAWAII STATE OF HAWAII STATE OF HAWAII DEPT OF EDUCATION Requirements for National Cooperative Contract Page 24 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE EXHIBITS Exhibit E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE STATE OF LOUISIANA STATE OF LOUISIANA DEPT OF EDUCATION STATE OF LOUISIANA 26 JUDICIAL DISTRICT ATTORNEY Requirements for National Cooperative Contract Page 25 of 25
33. a proposal each offeror shall familiarize itself with the Scope of Work laws regulations and other factors affecting contract performance The Offeror shall be responsible for fully understanding the requirements of the subsequent Contract and otherwise satisfy itself as to the expense and difficulties accompanying the fulfillment of contract requirements The submission of a proposal will constitute a representation of compliance by the Offeror There will be no subsequent financial adjustment other than that provided by the subsequent Contract for lack of such familiarization A 10 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 11 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 2 9 Payment Discounts Payment discount periods shall be computed from the date of receipt of the material service or correct invoice whichever is later to the date City s payment warrant is mailed or electronic payment via credit card is made Unless freight and other charges are itemized any discount provided shall be taken on full amount of invoice Payment discounts of twenty one calendar days or more shall be deducted from the proposed price in determining the price points However the City shall be entitled to take advantage of any payment discount offered by a vendor provided payment is made within the discount period
34. activity by agent 5 Workload activity by violation 6 Workload activity by day and hour 7 Workload activity by zone area street activity and cites issued 8 System must provide for Ad hoc reporting Please indicate how this may be accomplished Citation System Other Application options 1 Registered Owner Retrieval Vendor to provide cost for an application that will allow for online batch submission of requests and full integration with Citation Issuance System The application needs to comply with the Federal Drivers Privacy Act and the laws of the State of Arizona governing access to motor vehicle records This information would then interface to City s Courts system Data transfer 2 Mobile License Plate Recognition Vendor to provide a cost for an application both hardware and software that will allow parking enforcement to reduce ticket fraud or mistakes the LPR unit is used to capture the plate number and image of the cars The information may be used to calculate the parking time or provide a proof of parking in case of a lost ticket or overtime parking 3 Optional SCoflaw check with State 4 Smart Parking Meter System Vendor to provide a cost for a mobile system that will provide an efficient means by which parking agents may detect violations at parking meters or garages by radio or over a wireless system Vendor needs to provide a system whereby enforcement agents do not need to continuously and physica
35. amp issuance of purchase order February 14 2013 2 Instructions to Offerors 2 1 Preparation of Proposal A Offerors must submit one original and 7 copies 8 total of their proposal in the sequence as outlined in Part B The original copy of the proposal should be clearly labeled Original and shall be single sided three hole punched and in a binder other copies should be printed double sided Offerors shall also submit two electronic copies of the proposal on CD ROM or flash drive in MS Office 2003 format Any confidential information shall be submitted on a separate CD ROM or flash drive clearly marked with its contents B All proposals shall be submitted on the forms and in the formats as provided in this Request for Proposal package It is permissible to copy forms as required Facsimiles or electronic mail proposals shall not be considered C The Offer and Acceptance form and any solicitation amendments must be signed and returned with the proposal D The Offer and Acceptance page shall be signed by a person authorized to submit an offer An authorized signature on the Offer and Acceptance page Proposal Amendment s or cover letter accompanying the proposal documents shall constitute an irrevocable offer to sell the good and or service specified herein Offeror shall submit any additional requested documentation signifying intent to be bound by the terms of the agreement E The authorized person signing the proposal shall initial
36. annually While no minimum volume is guaranteed to Supplier the estimated annual volume is projected based on the current annual volumes among the Principal Procurement Agency other Participating Public Agencies that are anticipated to utilize the resulting Master Agreement to be made available to them through National IPA and volume growth into other Public Agencies through a coordinated marketing approach between Supplier and National IPA Requirements for National Cooperative Contract Page 3 of 25 2 0 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT A NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE CONTRACT 1 4 1 5 Award Basis The basis of any contract award resulting from this RFP made by Principal Procurement Agency will be the basis of award on a national level through National IPA If multiple suppliers are awarded by Principal Procurement Agency under the Master Agreement those same suppliers will be required to extend the Master Agreement to Participating Public Agencies through National IPA Utilization of the Master Agreement by Participating Public Agencies will be at the discretion of the individual Participating Public Agency Certain terms of the Master Agreement specifically applicable to the Principal Procurement Agency are subject to modification for each Participating Public Agency as Supplier such Participating Public Agency and National IPA shall agree Objectives of Cooperative Program
37. are defined 1 3 Interpretations 1 3 1 1 3 2 1 3 3 1 3 4 1 3 5 1 3 6 1 3 7 1 3 8 Where any payment falls due for payment a non Business Day then payment shall be made by the paying party on the next succeeding Business Day Reference to a person includes any individual firm body corporate association whether incorporated or not and authority or agency whether government semi government or local The singular includes the plural and vice versa A reference to any documents or agreements and where applicable any of their respective provisions means those documents or agreements as amended notated supplemented or replaced from time to time providing they are amended notated supplemented or replaced in the manner envisaged in the relevant documents or agreements A reference to any statute regulation rule or other legislative provision includes any amendment to the statutory modification or re enactment or legislative provisions substituted for and any statutory instrument issued under that statute regulation rule or other legislative provision Reference to a party includes that party s employees agents and or consultants The term or shall include the conjugate form so that where appropriate the use of the term or should be interpreted as and or In the event of any conflict between the provisions of this License Agreement and the provisions of the Schedules Exhibi
38. based cards at the machine If the smart card slot is jammed or inoperable the machine should provide status message to customer and still accept coin payments On Line Approval and Settlement of Bank Card Transactions Transaction file shall be designed for City payment gateway Transaction message shall be designed to inform customer of authorization status and decision Proposal shall include a flow chart or discussion of transaction information flow from meters to City s payment gateway shall be included Proposal shall include an approach to queuing transactions when wireless services servers are unavailable Coin Acceptance Must accept at least four different U S coin types 0 05 0 10 0 25 and 1 00 coins at a minimum with optional acceptance of new coins and tokens Coin chute or coin acceptor must allow for easy access for removal of foreign objects or other types of coin jams In the event of a malfunction of credit card acceptance the meter must be able to independently function with coins Communication and Programming Specifications Mechanisms must be programmable via a wireless network Mechanisms must be equipped with modem antenna and required software for general packet radio service operations Mechanisms shall be designed to initiate communication to server 365 day real time calendar clock which is synchronized with a centralized server Programmable for automatic daylight savings time DST even
39. based online documentation Provision for all documentation to contain comprehensive troubleshooting flows glossary index table of contents example illustrations and steps for important transactions a user or application administrator might conduct Provision for well written comprehensive and detailed documentation that serves as a complete technical and user reference library of the application Provision for a documentation distribution service that includes on line media and hard copy that match in content and the most recent version release 3 1 7 Quality Assurance and Security 1 Do you have a product development quality assurance management program Briefly describe 2 What methodologies do you use for security testing your products Briefly describe 1 2 Do you review security at each phase of the software development lifecycle Do third parties conduct security assessments on your products Do you have security squads that attack your products prior to release Do you use automated tools for security testing or code review City of Tucson Meter and Citation system RFP B 9 3 1 8 Portal Capability 1 Does your product have an umbrella portal entrance into the various modules If Yes please describe and respond to the following ability to provide points If No please so state and place an X next to the entries in the table 1 Ability to provide single sign on to the total system and all its
40. by Principal Procurement Agency or any Participating Public Agency or any employee thereof under this Agreement or the Master Agreement TERM OF AGREEMENT 6 This Agreement shall be in effect so long as the Master Agreement remains in effect provided however that the provisions of paragraphs 3 4 and 5 hereof and the indemnifications afforded by the Supplier to National IPA herein and in the Master Agreement shall survive the term of this Agreement NATIONAL PROMOTION hs National IPA and Supplier shall publicize and promote the availability of the Master Agreement s products and services to Public Agencies and such agencies employees Supplier s failure to maintain its covenants and commitments contained in this Agreement or any action of the Supplier which gives rise to a right by Principal Procurement Agency to terminate the Master Agreement shall constitute a material breach of this Agreement and if not cured within thirty 30 Requirements for National Cooperative Contract Page 10 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT B NATIONAL IPA ADMINISTRATION AGREEMENT days of written notice to Supplier shall be deemed a cause for termination of the Master Agreement at Principal Procurement Agency s sole discretion or this Agreement at National IPA s sole discretion 8 A copy of the Principal Procurement Agency Certificate executed by Principal Procurement Agency and an example of the Maste
41. calendar days prior to termination cancellation or reduction in coverage in any policy B The Comprehensive General Liability Insurance and Comprehensive Automobile Liability Insurance policies will include the City as an additional insured with respect to liability arising out of the performance of this Contract The Contractor agrees that the insurance hereunder will be primary and that any insurance carried by the City will be excess and not contributing C Provide and maintain minimum insurance limits as applicable Coverage Afforded Limits of Liability Workmen s Compensation Statute Employer s Liability 100 000 Comprehensive General 1 000 000 Bodily Injury Liability Insurance Combined Single Limit Including 100 000 Property Damage 1 Products amp Completed Operations 2 Blanket Contractual Comprehensive Automobile 1 000 000 Bodily Injury Liability Insurance Combined Single Limit Including 100 000 Property Damage 1 Non Owned 2 Leased 3 Hired Vehicles Contractor will present to the City written evidence Certifications of Insurance of compliance with Items A B and C above Said evidence shall be to the City Procurement Director s satisfaction 3 1 4 Ownership of Data Offeror acknowledges that all data related to this application and or project either as provided initially by the City in subsequent data transmittals from the City or its designated transfers or as keyed delivered or otherwise created
42. encryption capability option that prevents unauthorized access to data City of Tucson Meter and Citation system RFP B 37 4 3 Deliverables and Acceptance Please indicate your agreement to the acceptance criteria below Deliverable Acceptance Criteria Successful installation of the system on a City server An installation will be deemed successful if City staff can access the system to conduct configuration activities and can execute a full range of transactions using sample data Training Services and materials and system documentation Successful completion of training events as determined in the proposal contract Delivery of the system documentation as determined in the proposal and contract Software and hardware support for a specified warranty period and proposed terms and conditions for the first five years of annual software support Vendor to resolve all issues surfaced during the warranty period to the City s satisfaction City to review and accept terms and conditions for annual support The City requires a minimum and error free acceptance testing period of 30 working days to complete final The system shall run without a high severity error for thirty 30 days in order to be deemed in writing by the City that the acceptance testing after the Contractor s verifies the system is ready for acceptance testing to begin system is accepted 4 4 Acc
43. eterna 18 Grat itie San ect ats oe Soom 18 ee 18 18 Independent CONtaCION beet ee eae 18 Inspection and 19 Interruption Parole EVid nce cececcecccceceeeeeeeee cece ce eeeeeeeseeeanaeeeceeeeesacsaeaeceeeeeeeseesanaeeeeeeeeess 19 LICENSES Atel Seen are et hd heen etait ae tenes haters Areva a 19 LNG INS cede tasers ate aaa tec 19 No Replacement of Defective 19 Non Exclusive 2 1 oe Seta ate Ta ede ee eae a ea 19 Overcharges by Antitrust Violations 0 00 0 cece eeeeee ee eeeneeeeeeecaeeeseeaeeeeeeaeeeseeieeeseeneeeeeeaes 19 Method lt of Payimieintinticc seas a 19 Protection of Government 20 Provisions Required by 20 Sed Peet e eee cell Seen tails Se Ta 20 Rightto ASSUrANCG aai aaa 20 Right to NSpect teks ped ene
44. fully within a reasonable time hold a charge longer than an 8 hour shift not lose charge due to environmental conditions and maintain long battery life The handheld ticket writer to have an automatic power down mode after a user selected times of inactivity and has up to one month of shelf life with full data retention The monitor must warn the user when the power is low and should be recharged A low battery power detector must be used to prevent total battery drain and render the handheld ticket writer inactive for further data entry and printing to ensure the safety of stored data Supplier to provide documentation as to support integrity of data maintained if batteries fail to avoid data loss City of Tucson Meter and Citation system RFP B 27 Citation Host PC System The handheld ticketwriter must link to a computer running the Host PC System application through the Charger Multiplexer box for uploading of citation data and the downloading of new scofflaw lists and other changes that need to be transmitted to the handheld The Host PC System will collect and format data for transfer to a system that contains the Parking Citation Processing Application Software System must be able to integrate existing data or be able to convert the data to the new system The Host PC System will provide Table Maintenance for Maintaining violations table Maintaining officers table Maintaining geographic zones table Maintaining stree
45. government agencies CITY warrants that it its Affiliates and their employees shall obey all applicable laws and regulations of the United States and any other countries in which the Licensed Material is used 2 13 Trademarks CITY will have no rights in any trademarks or service marks or trade names adopted by the COMPANY and or its licensors for the Licensed Material or any part thereof The CITY agrees to reproduce the COMPANY s or its licensor s trademarks service marks or trade names intact to all copies of the Licensed Material 2 14 Infringement Should the Licensed Material be used beyond the license set out in this Section 2 without prejudice to any other rights the COMPANY may have the COMPANY shall be entitled terminate the License granted hereunder in respect of such Licensed Material without prejudice to any other rights or remedies the COMPANY may have under this Agreement or otherwise Notwithstanding the above before any termination of the License granted herein COMPANY shall give City written notice of the specific infringement claimed and thirty 30 days to cure or seek an agreement with COMPANY not to terminate the License or if necessary an injunction or other judicial order preventing the termination of this License Agreement and the License s granted hereunder DELIVERY AND TESTING OF THE LICENSED MATERIAL 3 1 Delivery of the Licensed Material The delivery of the Licensed Material shall be effected when
46. law C The Offeror has not given offered to give nor intends to give at any time hereafter any economic opportunity future employment gift loan gratuity special discount trip favor meal or service to a public servant in connection with the submitted offer A 11 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 12 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 D The Offeror hereby certifies that the individual signing the submittal is an authorized agent for the Offeror and has the authority to bind the Offeror to the Contract 2 15 Where To Submit Proposals In order to be considered the Offeror must complete and submit its proposal to the City of Tucson Department of Procurement at the location indicated prior to or at the exact date and time indicated on the Notice of Request for Proposal page The Offeror s proposal shall be submitted in a sealed envelope The words SEALED PROPOSAL with the REQUEST FOR PROPOSAL TITLE REQUEST FOR PROPOSAL NUMBER PROPOSAL DUE DATE AND TIME and OFFEROR S NAME AND ADDRESS shall be written on the envelope 2 16 Late Proposals Late proposals will be rejected 2 17 Offer And Acceptance Period In order to allow for an adequate evaluation the City requires an offer in response to this solicitation to be valid and irrevocable for ninety 90 days aft
47. mechanisms used to ensure protection of City data passwords etc Briefly describe your overall backup and recovery strategy and a disaster recovery or business resumption strategy Miscellaneous 10 11 12 13 14 Ability to provide City with all City data in easily usable electronic form at regular intervals Ability to establish interfaces between other City applications and this hosted product so that data can flow in both directions Provision of hardware environment that yields 99 9 uptime exclusive of planned maintenance windows Provision of notification to City for downtime in advance if planned and immediately if unplanned Provision of secure network connection between City users and host site via industry standard techniques Ability to restore entire environment within contracted durations Ability for users to schedule and submit jobs Provision for Vendor monitoring of system operation to detect hung processes or inactive sessions and take action Ability to provide redundancy in network and hardware environments Ability for users to run reports during all hours except for specified maintenance windows of no greater than two hours per day Provision of security so that the City s data is available only to authorized users Ability to accommodate growth in City s requirements Provision of notification and appropriate City testing of software updates and security patches Provision for
48. other parking applications The City will be purchasing a new Parking meter system Please list the Metering systems you can interface with Unit must be able retrieve maintenance information from these meters such as repair history configuration updates collection history and other useful information Must have the ability for user to communicate to handheld devices from the Parkwise office The hand help unit must have a fully integrated not attached by separate means color camera that can be used to take a digital picture to document the infraction and permanently attach it to the citation record This imager can be used record accident damage read bar codes on drivers licenses and to document vehicle locations and provide visual proof that a vehicle was parked illegally The hand held unit must have voice recording and playback The hand held must have IrDA scanning for meter maintenance Meter enforcement integration can read single and multi space meters wirelessly Please Describe how you handle the following Meter Maintenance e Field Investigations e Code Enforcement e Abandoned Vehicles Hand Held Units Functionality Citation The unit must be able to issue PIN quickly and efficiently The PIN number will be assigned to each parking official The system must have the ability to allow multiple users a registration lease etc and allow the users to query the system in multiple ways to find that information The s
49. other than Authorized User The License granted to the CITY is conclusively defined in this License Agreement and the relevant Appendices Any extension or change of the contractual use of the License Material requires the COMPANY s prior written consent and authorization CITY is responsible to ensure compliance with all license restrictions and other applicable terms and conditions of this License Agreement by each Authorized User Any breach or non compliance of the terms and conditions of this License Agreement by any Authorized User shall be deemed to be a breach or non compliance by the CITY The CITY will indemnify and defend the COMPANY in respect of any breach of this License Agreement by Authorized Users or in respect of any act or failure to act by the Authorized Users which would constitute breach of this License Agreement if carried out by the CITY Add on License The License granted herein does not authorize the Use of the Licensed Software for a processing any business of an Affiliates of CITY Affiliate s Business b the business of the CITY outside the United States and its protected territories Extra Territory Business or c for additional business of CITY or an Affiliate resulting from or arising in connection with the acquisition by CITY or a permitted Affiliate of the assets or business of any other entity merger of CITY its permitted Affiliate with another entity Acquired Business Each
50. other than in accordance with applicable documentation or instructions provided by CITY or use of the CITY Material by COMPANY in combination with products and systems not contemplated in this Agreement a Statement of Work the applicable Documentation or Specifications COMPANY s failure to implement reasonable corrections revisions or upgrades provided by CITY at CITY s cost the use of which would have prevented any such Claim for infringement without materially impacting COMPANY s use of the CITY Material or iv use of a CITY Material outside the scope of the Licensed Material or Services CITY agrees not to perform actions which would result in a claim under the conditions in the preceding sentence Notwithstanding anything to the contrary herein CITY makes no representation or warranty and COMPANY expressly waives any obligation by CITY of indemnification with respect to the use of a CITY Material by any Person other than COMPANY and shall assume no liability with respect to any Claims or City of Tucson 10 Losses that may be made against or incurred by COMPANY any COMPANY Indemnified Party or any other Person for the use of such materials beyond the Licensed Material provided to CITY hereunder or performance of the Services provided to CITY herein 9 4 RESERVED 9 5 Section 9 4 is intentionally left blank Additional Provisions for Indemnification A Party seeking indemnification shall provide the other Pa
51. regulatory bodies do you comply What portion of the product being proposed was developed internally vs acquired or contracted List any software companies that resell repackage the product being proposed and provide the name under which it is resold re packaged 2 3 Products and Services National Program 1 In addition to the products and services proposed for the City of Tucson discuss other products services the Offeror can supply to agencies nationwide Include any technologies management services parts accessories consumables services maintenance repair etc capabilities the Offeror provides State if the Offeror provides these items or if the Offeror makes these items available through a third party 2 4 Reference Information 1 2 How many governmental entities are currently using the product being proposed Please provide a list of all government or comparable installations within the last three years in metro areas over 250 000 in population with contact names positions e mail addresses and telephone City of Tucson Meter and Citation system RFP B 5 numbers If there are any governments that do not want to be a reference site please so indicate The City will select at least two references from this list to contact Offerors may submit the list of clients on their Confidential CD ROM NOTE if the City is not able to reach a reference using the contact information provided the contact
52. shall observe the guidelines set down in the pertinent Documentation The CITY agrees to install any Updates corrections and or and New Versions of the Licensed Material in due time but in any case not longer than twelve 12 months after the initial delivery date 5 5 Warranty Disclaimers a b EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES CONTAINED IN THIS AGREEMENT NEITHER COMPANY NOR CITY MAKES ANY REPRESENTATIONS OR WARRANTIES TO THE OTHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ALL OTHER REPRESENTATIONS AND WARRANTIES ARE HEREBY DISCLAIMED Further COMPANY does not represents or warrants that any of its respective Deliverables provided under this Agreement functions without interruption and without error or that such Deliverable will operate in every combination desired by the other Party with any data computer systems and programs of its choice or City of Tucson that the remedying of one program error does not result in the occurrence of other program errors 5 6 Warranty Limitations Release COMPANY shall be released from its warranty obligations under Sections 5 2 and 5 3 subject to Section 2 14 to the extent that any infringement errors fault or non compliance arises due to circumstances for which COMPANY is not responsible including without limitation a modification of the Licensed Material after deliver
53. source code 2 Ability to allow for configuration to business rules work flow and user interfacing through the use of tables templates definition files lists parameter files or other extensible data structures 3 Ability to retain configuration performed using extensible provisions whenever new versions of the application software are installed City of Tucson Meter and Citation system RFP B 7 4 Ability to control and configure system applications through user definable and user maintainable tables of codes 5 Ability to ensure through version tracking and control that modules remain compatible as selected modules are upgraded 3 1 3 Integration and Modularity 1 Ability to navigate from screen to screen with minimum keystrokes and mouse clicks and with minimum difficulty 2 Ability to navigate directly from any screen to any other screen required to complete an interactive process task without having to go through unused screens 3 Ability to upgrade any component without having to upgrade components not affected by the upgrade 4 Ability to upgrade routines or sub routines within a component without having to upgrade the entire component 3 1 4 Consistency and Commonality 1 Provision for any single point of data collection where newly entered data is recorded a way that make it reflected throughout the application without requiring re entry of the same information 2 Provision for consistent t
54. than one minute with no tools required Each MSM shall be equipped with two rolls of receipt tickets Collection reports shall be printed in full showing the amount collected in coins with non resettable coin totals and the date and time of the previous collection Credit Cards Debit Cards Smart Cards Tokens The vendor shall provide a secure gateway service to provide for secure encrypted credit card data transmission to the City s merchant account provider Meter mechanism must accept Visa MasterCard and American Express credit cards and debit cards with the same designations at a minimum Meters that can incorporate smart card and or pay by phone technology The reader shall have dual magnetic stripe and Smart Card reader capable of reading magnetic stripe and smart memory and microprocessor cards The reader shall be equipped with Secure Access Memory SAMs Credit card reader mechanism must be able to process all credit cards debit card transactions by obtaining authorization in real time The credit card reader must only partially ingest card so that the parking customer maintains control of the card at all times All credit card readers shall be integrated into the internal meter mechanism All credit card products shall be PCI PA DSS compliant and all service providers shall be PCI DSS Level 1 Certified to protect cardholder data Responding proposer must comply with and be listed as a valid service provider for Vis
55. the COMPANY transfers the appropriate data media to the CITY or transmits the Licensed Material by telecommunication facilities This delivery must be acknowledged in writing by the delivery of a receipt via email or hard copy by the City in order for delivery to be effective The data media are on loan to the CITY for the term of this Agreement Partial deliveries are permitted The Licensed Material shall be delivered in all parts to the CITY on the dates provided therefore in the Agreement These dates shall be binding upon the COMPANY if an explicit statement to this effect is made in the Agreement If the COMPANY has to wait for the CITY s assistance or if the COMPANY is otherwise prevented as a result of any act or omission on the part of the CITY from fulfilling the delivery obligation obligations under this Agreement the COMPANY shall not have any liability resulting therefrom and the delivery date shall be deemed to be postponed by the duration of the impediment and a reasonable start up period The COMPANY shall inform the CITY of such impediments City of Tucson 3 2 Choice Installation and Use of the Licensed Material Based upon the representations of COMPANY the CITY shall be responsible for choosing installing and using the Licensed Material and for the results achieved therewith The CITY is aware of the essential functional features of the Licensed Material and it is responsible for ensuring that the Licensed Material satisfies its
56. their own solicitations The following options are available when responding to a solicitation that is for Products covered under the Master Agreement i Respond with Master Agreement pricing Contract Sales reported to National IPA ii If competitive conditions require pricing lower than the standard Master Agreement pricing Supplier may respond with lower pricing through the Master Agreement If Supplier is awarded the contract the sales are reported as Contract Sales to National IPA under the Master Agreement iii Respond with pricing higher than Master Agreement only in the unlikely event that the Public Agency refuses to utilize Master Agreement Requirements for National Cooperative Contract Page 7 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT A NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE CONTRACT iv If alternative or multiple proposals are permitted respond with pricing higher than Master Agreement and include Master Agreement as the alternate or additional proposal Detail your strategies under these options when responding to a solicitation Requirements for National Cooperative Contract Page 8 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT B NATIONAL IPA ADMINISTRATION AGREEMENT NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY ADMINISTRATION AGREEMENT This ADMINISTRATION AGREEMENT is made 15 of 20 _ between National Intergovernmenta
57. 5 4 Payment 1 Each milestone shall be separately accepted by the City The City may request that progress payments be tied to milestones achieved so indicate which milestone would have payments tied to them 2 Please provide your payment terms 3 Method of payment 1 Do you have the ability to accept payment via Visa MC credit cards is accepted either for the product or for support 2 Provide additional discounts for payment by credit card does the use of the card entitle agencies to a deeper percentage discount off of a manufacturer s price list 4 If additional discounts do apply above please provide the amount of discount 5 Does your firm have a City of Tucson Business License Yes No If yes please provide a copy of your City of Tucson Business license 5 5 Warranty amp Maintenance 1 What level of customer technical support services and response times are provided as part of the product s basic license fees and what additional cost services or extended warranties are available 2 Are all enhancements and upgrades of licensed software delivered as part of the client s annual maintenance contract If not explain what costs including consulting costs might be required List the typical frequency of major upgrades minor releases and bug fixes and state whether upgrades are cumulative 3 Describe any discount schedules or special entitlements for the maintenance agreement 4 Attach terms and c
58. 6 5 Receiving Party s Employees and Others The Receiving Party shall take reasonable steps to advise its employees agents contractors subcontractors Authorized Users of the Receiving Party s obligations of confidentiality and non use under this Article 6 City of Tucson 6 6 Return or Destruction of Confidential Information Upon the Disclosing Party s written request at any time including following the expiration or termination of this Agreement the Receiving Party promptly shall cease to use the Confidential Information and return to the Disclosing Party or destroy all Confidential Information of the Disclosing Party provided under or in connection with this Agreement including all copies portions and summaries thereof and shall provide the Disclosing Party with a written statement certifying that all such material has been returned or destroyed Notwithstanding the foregoing sentence if and to the extent the license and rights granted to the Receiving Party with respect to any Confidential Information survive the termination of this Agreement Receiving Party may retain Confidential Information of Disclosing Party and use such information to the extent that such information is reasonably necessary in connection with Receiving Party s exercise of the license and rights as permitted under this Agreement provided however that all such Confidential Information retained by the Receiving Party shall remain subject to the provisions
59. Affiliate Business Extra Territory Business and Acquired Business is referred to in this License Agreement as a New Business If at any time CITY desires that the COMPANY extend the license granted hereunder to permit a New Business to Use the Licensed Software then COMPANY and CITY will negotiate in good faith the terms and conditions and the additional license fee that would apply to an add on license for each New Business CITY agrees not to Use or permit a New Business to use the Licensed Software for processing the business of such New Business unless and until the COMPANY CITY and the applicable New Business have executed an add on license agreement Add on License and the applicable additional license fee Add on License Fee is paid to the COMPANY COMPANY agrees that COMPANY s Add on License Fee charged to CITY for each such Add on License will not be higher than the license fee then charged to other customers of COMPANY Upon City of Tucson grant of an Add on License by the COMPANY CITY shall ensure that each permitted New Business will agree and abide by the terms and conditions of license hereunder In any event CITY assumes full responsibility for the actions or omissions of its permitted New Business with respect to the Use of the Licensed Software pursuant to the provisions of this License Agreement c licenses granted herein and the provisions of this License Agreement do not grant or convey to CITY an
60. All services information computer program elements reports and other deliverables created under this Contract are the sole property of the City of Tucson and shall not be used or released by the Contractor or any other person except with prior written permission by the City 3 2 16 Force Majeure Except for payment of sums due neither party shall be liable to the other nor deemed in default under this Contract if and to the extent that such party s performance of this Contract is prevented by reason of Force Majeure The term Force Majeure means an occurrence that is beyond the control of the party affected and occurs without its fault or negligence Force Majeure shall not include late performance by a subcontractor unless the delay arises out of a Force Majeure occurrence in accordance with this Force Majeure term and condition If either party is delayed at any time in the progress of the work by Force Majeure the delayed party shall notify the other party in writing of such delay as soon as is practical of the commencement thereof and shall specify the causes of such delay in such notice Such notice shall be hand delivered or mailed certified return receipt and shall make a specific reference to this article thereby invoking its provisions The delayed party shall cause such delay to cease as soon as practicable and shall notify the other party in writing when it has done so The time of completion shall be extended by contract modification fo
61. CITY OF TUCSON REQUEST FOR PROPOSAL REQUEST FOR PROPOSAL NUMBER 140922 MATERIAL OR SERVICE ON STREET PARKING METERS AND PARKING CITATION SYSTEM PROPOSAL DUE DATE November 1 2013 AT 4 00 P M LOCAL AZ TIME PROPOSAL SUBMITTAL LOCATION Department of Procurement 255 W Alameda 6 Floor Tucson AZ 85701 PRE PROPOSAL CONFERENCE DATE October 21 2013 TIME 1 30 PM 3 00 PM LOCATION ParkWise Conference Room Pennington Street Garage 110 E Pennington Street Tucson AZ 85701 CONTRACT OFFICER Nathan Daou TELEPHONE NUMBER 520 837 4136 Nathan Daou tucsonaz gov Interested offerors may obtain a copy of this complete solicitation by calling 520 791 4217 A copy of this solicitation and possible future amendments may obtained from our Internet site at www tucsonaz gov procure by selecting the Bid Opportunities link and the associated solicitation number Competitive sealed proposals for the specified material or service shall be received by the Department of Procurement 255 W Alameda 6th Floor Tucson Arizona 85701 until the date and time cited Proposals must be in the actual possession of the Department of Procurement at the location indicated on or prior to the exact date and time indicated above Late proposals shall not be considered The prevailing clock shall be the City Department of Procurement clock Proposals must be submitted in a sealed envelope The Request for Proposal number and the offeror s name and add
62. E EE EE le 34 4 SUPPORT AND SERVICES crire eena AnA AE EAn EATA RAEAN AAAA E VAASAA NENANA S MAA EEA AESAAT AAA EANES TANA 34 AA CLRAINING E E EAO EEE EEEE dente 34 422 IMPLEMENTATION bis E AE ARA 35 4 2 17 City Hosted implementat m 35 4 2 2 Vendor Hosted 36 4 3 DELIVERABLES AND ACCEPTANCE ritte erra siei 38 4 4 ACCEPTANCE TESTING 38 5 SUPPORT 38 4 6 KEY PERSONNEL 39 4 7 DEFECTIVE PRODUCE 39 4 8 NATIONAL PROGRAM 40 S COST suc lee ces pee ee ob ce ca pec ete uae pep tae eee eer 40 5 1 COST SUMMARY CITY HOSTED 41 5 1 1 Detailed Cost Schedules Supporting Cost 42 City of Tucson Meter and Citation system RFP B 1 5 2 COST SUMMARY VENDOR HOSTED 0 ccceceeeeeeecceeceeeeeeeseceaeaeeeeeeeeeesecaaaeceeeeesesencaeaeeeeeeesetseciaeeeeeeeeeeteeed 46 5 2 1 Detail
63. FOREST PROTECTIVE ASSOCIATION CHEHALEM PARK AND RECREATION DISTRICT DAVID CROCKETT STEAM FIRE COMPANY 1 LA EUGENE WATER AND ELECTRIC BOARD HOODLAND FIRE DISTRICT 74 HOUSING AUTHORITY OF PORTLAND ILLINOIS VALLEY FIRE DISTRICT LAFAYETTE AIRPORT COMMISSION LA LOUISIANA PUBLIC SERVICE COMMISSION LA LOUISIANA WATER WORKS MEDFORD WATER COMMISSION METRO REGIONAL GOVERNMENT METRO REGIONAL PARKS METROPOLITAN EXPOSITION RECREATION COMMISSION METROPOLITAN SERVICE DISTRICT METRO MULTNOMAH EDUCATION SERVICE DISTRICT PORTLAND DEVELOPMENT COMMISSION OR OREGON COAST COMMUNITY ACTION OREGON HOUSING AND COMMUNITY SERVICES OREGON LEGISLATIVE ADMINISTRATION SAINT LANDRY PARISH TOURIST COMMISSION SAINT TAMMANY FIRE DISTRICT 4 LA SALEM MASS TRANSIT DISTRICT SEWERAGE AND WATER BOARD OF NEW ORLEANS LA SOUTHEASTERN LOUISIANAN UNIVERSITY TRI COUNTY METROPOLITAN TRANSPORTATION DISTRICT OF OREGON TUALATIN HILLS PARK amp RECREATION DISTRICT TUALATIN VALLEY FIRE amp RESCUE WILLAMALANE PARK AND RECREATION DISTRICT Requirements for National Cooperative Contract Page 21 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE EXHIBITS Exhibit E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE WILLAMETTE HUMANE SOCIETY K 12 including but not limited to BEAVERTON SCHOOL DISTRICT BEND LA PINE SCHOOL DISTRICT BROOKING HARBOR SCHOOL DISTRICT NO 17 C CADDO PARISH SCHOOL DISTRICT CALCASIEU PARISH SCHOOL DISTRICT CANBY SCHOOL DISTRICT
64. GE OF MIDWIFERY BLUE MOUNTAIN COMMUNITY COLLEGE BRIGHAM YOUNG UNIVERSITY HAWAII CENTRAL OREGON COMMUNITY COLLEGE CENTENARY COLLEGE OF LOUISIANA CHEMEKETA COMMUNITY COLLEGE CLACKAMAS COMMUNITY COLLEGE COLLEGE OF THE MARSHALL ISLANDS COLUMBIA GORGE COMMUNITY COLLEGE CONCORDIA UNIVERSITY DEVRY UNIVERSITY PORTLAND GEORGE FOX UNIVERSITY KLAMATH COMMUNITY COLLEGE DISTRICT LANE COMMUNITY COLLEGE LEWIS AND CLARK COLLEGE LINFIELD COLLEGE LINN BENTON COMMUNITY COLLEGE Requirements for National Cooperative Contract Page 23 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE EXHIBITS Exhibit E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE LOUISIANA COLLEGE LA MARYLHURST UNIVERSITY MT HOOD COMMUNITY COLLEGE MULTNOMAH BIBLE COLLEGE NATIONAL COLLEGE OF NATURAL MEDICINE NORTHWEST CHRISTIAN COLLEGE OREGON HEALTH AND SCIENCE UNIVERSITY OREGON UNIVERSITY SYSTEM PACIFIC UNIVERSITY PIONEER PACIFIC COLLEGE PORTLAND COMMUNITY COLLEGE PORTLAND STATE UNIVERSITY REED COLLEGE RESEARCH CORPORATION OF THE UNIVERSITY OF HAWAII ROGUE COMMUNITY COLLEGE SOUTHEASTERN LOUISIANA UNIVERSITY SOUTHERN OREGON UNIVERSITY OREGON UNIVERSITY SYSTEM SOUTHWESTERN OREGON COMMUNITY COLLEGE TULANE UNIVERSITY TILLAMOOK BAY COMMUNITY COLLEGE UMPQUA COMMUNITY COLLEGE UNIVERSITY OF HAWAII BOARD OF REGENTS UNIVERSITY HAWAII HONOLULU COMMUNITY COLLEGE UNIVERSITY OF OREGON GRADUATE SCHOOL UNIVERSITY OF PORTLAND UNIVERSITY OF NEW ORLEANS
65. Implementation Planning and Consulting 1 List recommended consulting services for implementation This should include all services that will be needed to install the modules test and review after go live Expand the description for each service if needed for clarification Following the table give the reasons for the recommendations Description and Amount of Recommended Consulting Services Amount in Person Time e g Person hours Total Costs Planning Conversion amp Implementation Break down this category Other Consulting Services Total 5 2 1 5 Training 1 List training categories Indicate if bundled or unbundled and state the cost in dollars Be sure to break out technical training for IT support staff separately from user training costs Training Categories List by Audience Technical or User City Specific Training development User City Specific Training development Technical City Specific Training development Administrative Total City of Tucson Meter and Citation system RFP B 48 5 2 1 6 Expenses 1 List all relevant additional expenses such as travel supplies Expenses 5 2 1 7 Software Maintenance and Support 1 Provide detailed costs for each module or package included numbers 1 2 and 3 above Indicate any standard escalation rates
66. MPANY if the COMPANY fails to cure such breach within thirty 30 days following written notice thereof from CITY Termination for Change of Control In the event of a material change of ownership control or business purpose by the COMPANY the CITY shall at its sole discretion have the right to ascertain the ability of the new ownership to perform under the terms of this License Agreement Such assessment shall include interviews discussions and negotiations with the new ownership and shall be completed in not more than 180 days from the time that the City is made aware of the change in ownership Based on its assessment the CITY shall either renew the License Agreement with the new owners under the then current terms or if the CITY is unable to be satisfied that the terms and rights can be upheld by the new ownership the CITY may seek such replacement of functionality replacement as it believes serves its interest such Replacement to be completed in not more than twelve 12 months While the Replacement is in progress CITY may continue to use the software and for the period that the CITY continues to pay maintenance receive the level of support provided under this License Agreement At the end of the twelve month Replacement period this License Agreement shall be terminated Effect of Termination a In the event of termination of this Agreement for any reason whatsoever the rights and licenses granted to the CITY will immedi
67. NIGP Chapter Meetings etc and supplier specific trade shows conferences and meetings throughout the term of the Master Agreement v Commitment to attend exhibit and participate at the NIGP Annual Forum in an area reserved by National IPA for partner suppliers Booth space will be purchased and staffed by your company In addition you commit to provide reasonable assistance to the overall promotion and marketing efforts for the NIGP Annual Forum as directed by National IPA vi Design and publication of national and regional advertising in trade publications throughout the term of the Master Agreement vil Ongoing marketing and promotion of the Master Agreement throughout its term case studies collateral pieces presentations etc viii Dedicated National IPA internet web based homepage with e National IPA standard logo e Copy of original Request for Proposal e Copy of contract and amendments between Principal Procurement Agency and Supplier Summary of Products and pricing Marketing Materials Electronic link to National IPA s online registration page A dedicated toll free number and email address for National IPA C Describe how your company will transition any existing Public Agency customers accounts to the Master Agreement available nationally through National IPA Include a list of current cooperative contracts regional and national your company holds and describe how the Master Agreement will be positioned among the
68. NY represents and warrants that for a period of twelve 12 months from delivery of any copy of the Licensed Material to the CITY the Warranty Period the media in which the Licensed Material are delivered shall be free from defects in material and workmanship assuming normal Use The CITY may return any defective media to the COMPANY during this period for replacement free of charge COMPANY represents warrants and covenants to CITY that if properly used in the Target Environment in accordance with the Documentation and the terms and conditions of this Agreement during the warranty period if any agreed and set forth in the Agreement Warranty Period the Product shall comply with and achieve the performance and functionality in accordance with the Documentation CITY agrees to promptly notify COMPANY in writing immediately upon discovery of any error or non conformance of the Licensed Material COMPANY will promptly correct or replace any error or defect in the Product reported by CITY during the Warranty Period without any additional charges to CITY for such correction or replacement City of Tucson The Licensed Material have been produced and distributed with strict procedures to protect them against viruses If in the CITY s opinion there is a justified suspicion that a virus exists in his copy of the Licensed Material or if it finds a virus the COMPANY shall assist the CITY in resolving the matter If the COMPANY is
69. OX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 The Contractor shall at all times keep the contract area including storage areas used by the Contractor free from accumulation of waste material or rubbish and prior to completion of the work remove any rubbish from the premises and all tools scaffolding equipment and materials not property of the City Upon completion of the repair the Contractor shall leave the work and premises in clean neat and workmanlike condition 3 2 8 Commencement of Work The Contractor is cautioned not to commence any billable work or provide any material or service under this Contract until Contractor receives purchase order or is otherwise directed to do so in writing by the City 3 2 9 Compliance with the Law The successful Offeror shall at all times observe and comply with Federal and State laws local laws ordinances orders and regulations existing at the time of or enacted subsequent to the execution of this contract which in any manner affect the completion of the work 3 2 10 Confidentiality of Records The Contractor shall establish and maintain procedures and controls that are acceptable to the City for the purpose of assuring that no information contained in its records or obtained from the City or from others in carrying out its functions under the Contract shall be used by or disclosed by it its agents officers or employees except as requi
70. REGON CITES THE CITY OF HAPPY VALLEY OREGON Counties and Parishes including but not limited to Requirements for National Cooperative Contract Page 19 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE EXHIBITS Exhibit E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE ASCENSION PARISH LA ASCENSION PARISH LA CLEAR OF COURT ASSOCIATION OF OREGON COUNTIES BAKER COUNTY OR BENTON COUNTY OR BOARD OF WATER SUPPLY OR CADDO PARISH LA CALCASIEU PARISH LA CALCASIEU PARISH SHERIFF S OFFICE LA CITY AND COUNTY OF HONOLULU CLACKAMAS COUNTY OR CLACKAMAS COUNTY DEPT OF TRANSPORTATION OR CLATSOP COUNTY OR COLUMBIA COUNTY OR COOS COUNTY OR COOS COUNTY HIGHWAY DEPARTMENT OR COUNTY OF HAWAII OR CROOK COUNTY OR CROOK COUNTY ROAD DEPARTMENT OR CURRY COUNTY OR DESCHUTES COUNTY OR DOUGLAS COUNTY OR EAST BATON ROUGE PARISH LA GILLIAM COUNTY OR GRANT COUNTY OR HARNEY COUNTY OR HARNEY COUNTY SHERIFFS OFFICE OR HAWAII COUNTY HI HOOD RIVER COUNTY OR JACKSON COUNTY OR JEFFERSON COUNTY OR JEFFERSON PARISH LA JOSEPHINE COUNTY GOVERNMENT OR LAFAYETTE CONSOLIDATED GOVERNMENT LA LAFAYETTE PARISH LA LAFAYETTE PARISH CONVENTION amp VISITORS COMMISSION LAFOURCHE PARISH LA LAFOURCHE PARISH HEALTH UNIT DHH OPH REGION 3 KAUAI COUNTY HI KLAMATH COUNTY OR LAKE COUNTY OR LANE COUNTY OR LINCOLN COUNTY OR LINN COUNTY OR LIVINGSTON PARISH LA MALHEUR COUNTY OR MAUI COUNTY
71. a Cardholder Information Security Program CISP and the MasterCard Site Data Protection SDP programs All proposing vendors must submit PCI compliance certificates as part of their submission Mechanism shall adjust the amount of time purchased with a credit card and show the equivalent amount of time purchased Mechanism must be able to cancel the credit card transaction should the purchaser decide to not proceed with the transaction Mechanism must have wireless reporting management systems functions and credit card transaction capability via GSM CDMA or equivalent wireless network configuration City of Tucson Meter and Citation system RFP B 13 15 16 17 In the event of a malfunction to the coin acceptor the meter must be able to independently function using a credit card The reader must be modular and easily unplugged and removed with basic tools for easy servicing Smart Cards The City values the potential of Smart Card Transactions and this proposal should address the ability to facilitate a Smart Card program that includes refillable cards market and distribute cards and reconcile card transactions The City requires open standards compatibility with major card suppliers and exchange of mapping and keys The unit must have the capability to read stored value cards smart cards based on the ISO magnetic stripe standard of chip based cards ISO 14443 The unit must have the ability to recharge chip
72. ado State of Kansas State of Montana State of Oklahoma State of Virginia State of Connecticut State of Kentucky State of Nebraska State of Oregon State of Washington State of Delaware State of Louisiana State of Nevada State of Pennsylvania State of West Virginia State of Florida State of Maine State of New Hampshire State of Rhode Island State of Wisconsin State of Georgia State of Maryland State of New Jersey State of South Carolina State of Wyoming District of Columbia Lists of political subdivisions and local governments in the above referenced states districts may be found at http www usa gov Agencies State_and_Territories shtml and http www usa gov Agencies Local shtml Some public agencies and political subdivisions of these states may be restricted by state statutes that limit competition among cooperative purchasing organizations by only allowing use of purchasing cooperatives sponsored by certain National Associations Certain Public Agencies and Political Subdivisions Cities Towns Villages and Boroughs including but not limited to BAKER CITY GOLF COURSE OR CITY OF ADAIR VILLAGE OR CITY OF ASHLAND OR CITY OF AUMSVILLE OR CITY OF AURORA OR CITY OF BAKER OR CITY OF BATON ROUGE LA CITY OF BEAVERTON OR CITY OF BEND OR CITY OF BOARDMAN OR CITY OF BOSSIER CITY LA CITY OF BURNS OR CITY OF CANBY OR CITY
73. ain key project personnel in place for the duration of the project In the event that key personnel are not available for work under this Contract for a continuous period exceeding thirty calendar days or are expected to devote substantially less effort to the work than initially anticipated what provisions do you have to notify the City and subject to the concurrence of the City replace such personnel with personnel of substantially equal ability and qualifications 4 7 Defective Product All defective products provided by the Contractor under this agreement shall be replaced and exchanged by the Contractor The cost of transportation unpacking inspection re packing re shipping or other like expenses shall be paid by the Contractor The City must receive all replacement products within seven 7 days of initial notification City of Tucson Meter and Citation system RFP B 39 1 4 8 National Program Requirements Provide a response to the national program requirements as follows Include a detailed response to Attachment A Exhibit A National IPA Response for National Cooperative contract Responses should highlight experience demonstrate a strong national presence describe how offeror will educate its national sales force about the contract describe how products and services will be distributed nationwide include a plan for marketing the products and services nationwide and describe how volume will be tracked and reported
74. al require the Target Environment and the use of other third party software products not listed in Attachment B in the versions as specified in the applicable Statement of Work or as otherwise agreed to by the Parties in writing CITY shall be responsible for acquiring the Target Environment and all appropriate licenses from the manufacturers or their authorized dealers for such third party software products The CITY shall be responsible for the choice installation use and maintenance of the Target Environment and any third party software not forming part of the Licensed Material which is used in relation to the Licensed Material City of Tucson 3 2 11 ASP and or BSP Use CITY shall not use or permit any other Person to use the Licensed Material to provide any ASP or BSP services CITY shall not use the Licensed Material to provide services for processing any data or information or material to any third parties as a processing service unrelated to the regular business of CITY whether as a service bureau or otherwise 2 12 Exportation The CITY shall have no right to use ship or export directly or indirectly the Licensed Material for Use or any other purposes in any of the countries or territories to which the United States Department of Commerce or other United States government agency prohibits shipment or exportation without first obtaining the written permission of the COMPANY and if necessary of the appropriate United States
75. ancement or customization to the Products or the Licensed Material may be carried out only by the COMPANY or with the prior written consent of and based on specific agreement with the COMPANY or licensor of the Product and no third party other than the COMPANY or the licensor of the Product or any party specifically authorized by them in writing may be allowed to do so Before involving third parties in carrying out any modifications alterations or enhancements to the Products if permitted by the COMPANY the CITY shall provide the COMPANY with a written legally binding statement of the third party whereby it assumes an undertaking towards the COMPANY and its licensors that it will observe the provisions of this Agreement 2 3 Permitted Site s and Target Environment The Licensed Material will be delivered and initially installed and maintained at the CITY s premises described in Appendix D Permitted Site CITY may upon written advance notice to COMPANY relocate the Licensed Material to another Permitted Site and may install or permit the installation of the Licensed Material at such new Permitted Site provided that the Licensed Material shall not be installed in more than one Permitted Site at any given time If CITY relocates the Licensed Material to a new Permitted Site CITY will notify COMPANY of the address of the new Permitted Site If the CITY desires to install or installs the Licensed Material in any additional Permitted Site
76. any erasures interlineations or other modifications made on the printed proposal In case of error in the extension of prices in the proposal unit price shall govern when applicable Periods of time stated as a number of days shall be in calendar days It is the responsibility of all offerors to examine the entire Request for Proposal package and seek clarification of any requirement that may not be clear and to check all responses for accuracy before submitting a proposal Negligence in preparing a proposal confers no right of withdrawal after due date and time The City shall not reimburse the cost of developing presenting submitting or providing any response to this solicitation J Offeror must list any subcontractors to be utilized in the performance of the services specified herein in the appropriate section of Part B 2 2 Proposal Evaluation Criteria The City reserves the right to determine whether or not a proposed system or solution meets the specifications and requirements of this RFP and reject any proposal that in the City s opinion fails to meet the detail or intent of the requirements The City reserves the right to reject any and all proposals CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 7 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 Proposal evaluation crite
77. applications be capable of running on a virtual server and that they do not require a standalone server Please list which instances of your applications production test training development etc on currently supported and or installed in production on virtual servers 4 2 2 Vendor Hosted Implementation If you are not proposing a Vendor Hosted implementation please insert the phrase DOES NOT APPLY in bold letters here You may then delete the remainder of this section 1 3 List in recommended order of implementation the proposed solution s modules their average or typical implementation time the suggested number of vendor on site consultants suggested number of customer staff and the module s dependency upon other modules or activity Immediately following the table include any assumptions upon which your suggestions are based Description of Implementation by Vendor Dependency Module Staff Describe your approach to project communication the strategy the calendar and responsible parties Describe the role of City technical staff in this implementation City of Tucson Meter and Citation system RFP B 36 4 2 2 1 Vendor Hosting 1 Describe the physical security of the hosting data center Include security provisions for staff as well as facilities Describe the electronic security of the hosting data center Include external and internal provisions Describe the
78. ately terminate and the licensee will have no further right to use the software Within thirty 30 days after the termination CITY must return all the copies of the software documentation and Confidential Information in its possession or control to the licensor or permanently destroy or disable all such copies If requested by the COMPANY a duly authorized officer of the CITY will certify in writing to the licensor that the licensee has taken such action The sole exception is the right of CITY to retain CITY S data and the COMPANY shall grant CITY a limited licenses to use the associated schema for the database in which such data exists for the purposes of transition for a period not to exceed 12 months CITY agreed to treat such Schema as the Confidential Information of COMPANY and shall not City of Tucson disclose such schema to any third party without the prior written consent of COMPANY b Termination shall be without prejudice to any other rights or remedies a party may be entitled to hereunder or at law and shall not affect any accrued rights or liabilities of either party nor the coming into force or continuation in force of any provision hereof which is expressly intended to come into force or continue in force on or after such termination c In the event of this Agreement being determined by whichever party and for whatsoever reason the CITY shall be liable to make payments of the entire amount due under this Agreement fo
79. be considered as a breach of this Article 6 6 8 Survival of obligations The obligations under this Article 6 shall survive the termination of this Agreement 6 9 Cumulative Remedies Each Party shall have and may cumulatively exercise all rights at law or in equity for the protection of its Confidential Information including obtaining an injunction enjoining the breach or threatened breach of this Article 6 Ta OWNERSHIP AND PROPRIETARY RIGHTS 7 1 Product and the Licensed Material CITY acknowledges and agrees that COMPANY does and will continue to own all Intellectual Property and Intellectual Property Rights in or attached to the Product and Licensed Material including without limitation in or attached to any Enhancement and Upgrades and any Derivative Works thereof even if City of Tucson made by or on behalf of the CITY Nothing contained herein shall be construed as a transfer assignment or conveyance by COMPANY to CITY of the ownership interest or title to the Intellectual Property or Intellectual Property Rights in or attached to the Licensed Material or any Enhancements Upgrades or Derivative Works thereof Subject to the provisions of this Agreement CITY shall have the non exclusive license and rights granted by COMPANY pursuant to Article 2 hereunder 7 2 CITY Material The ownership and title in any Intellectual Property and Intellectual Property Rights in or attached to any CITY Deliverables and CITY Proprietary Material
80. both existing Participating Public Agencies and prospective Public Agencies through Individual sales calls Joint sales calls Communications customer service Training sessions for Public Agency teams Training sessions for Supplier teams The National IPA contracting teams will work in conjunction with Supplier to promote the Master Agreement to both existing Participating Public Agencies prospective Public Agencies through A Serving as the subject matter expert for questions regarding joint powers authority and state statutes and regulations for cooperative purchasing Training sessions for Public Agency teams Training sessions for Supplier teams Regular business reviews to monitor program success General contract administration Suppliers are required to an administrative fee of 2 5 of the greater of the Contract Sales under the Master Agreement and guaranteed Contract Sales under this Request for Proposal Supplier will be required to execute the National IPA Administration Agreement refer to Exhibit Capitalized terms not otherwise defined herein shall have the meanings given to them in the Master Agreement or in the National Intergovernmental Purchasing Alliance Company Administration Agreement between Supplier and National IPA the National IPA Administration Agreement 1 3 Estimated Volume The dollar volume purchased under the Master Agreement is estimated to be approximately 25 million
81. by the CITY on its public web site Services shall mean the professional services described in the License Agreement or Request for Proposal including without limitation customization development delivery and installation of the Company Deliverables testing and implementation support maintenance and other services related to the Licensed Material Statement of Work or SOW shall mean the portions of the License Agreement or Request for Proposal that define the specifications and deliverables to be provided by the COMPANY Target Environment shall mean CITY s production physical and logical environment as described in Attachment D Upgrade means any future releases of COMPANY s Product included in the Licensed Material planned and developed by COMPANY from time to time for general distribution City of Tucson 2 to its customers of the Products who purchase or subscribe to the annual maintenance services for the Products Use means operating the Licensed Material in the internal business operations of the CITY including the acts of installing executing processing transmitting transferring loading and storing of data by Authorized Users in connection with the business of the CITY 1 2 Other Defined Terms All other capitalized terms used in this License Agreement not otherwise defined in Section 1 1 above shall have the meanings assigned in the part of the License Agreement in which they
82. cally as required in accordance with Attachment A City of Tucson 2 7 Proprietary and Confidentiality Markings or Notices The CITY shall retain all of the COMPANY s and or its licensors Logo Trademark Copyright notice and other proprietary markings or notice on the Licensed Material CITY shall not permit any Authorized Users or other persons to remove alter or otherwise render illegible any of COMPANY s Logo Trademark Copyright notice or other proprietary or confidentiality markings that may be placed on the Licensed Material or components thereof provided to CITY hereunder The CITY shall include on all copies of all or part of the Licensed Material including the Documentation a reproduction of the COMPANY s and or its licensors Logo Trademark Copyright notice and other proprietary markings or notice 2 8 Restrictions Copying Copying of the Licensed Material is prohibited unless expressly authorized in this Agreement or the relevant Appendix or otherwise in writing by the COMPANY CITY is responsible for controlling the original Licensed Material and any copies thereof and ensuring that the Use thereof is in accordance with the terms of this Agreement CITY may make a reasonable number of additional copies as back up All software and hardware equipment onto which all or part of the Licensed Material is copied must always be in a Permitted Site and in direct possession and control of CITY CITY is responsible to includ
83. cast revenue 4 Vendor shall identify and establish proposed timelines for two implementation phases for pay by phone service Phase 1 will include limited implementation with City staff using cell phones to test the service and Phase 2 will roll out the service to the public with a detailed marketing and signage plan 5 Must block customers from adding any additional time once the maximum time limit for the meter has been reached Moreover customers shall be prevented from purchasing any time at any metered space on the same block for the two hours following a maximum payment 6 Explain fully how the service works for customers for parking confirmation what is required to pay for a minimum purchase and how customers can cancel their transaction if needed Enforcement Capabilities 1 Solution must have the ability to integrate with ParkWise s preferred automated citation issuance and enforcement system Integration includes at a minimum the ability to provide paid and expired space information to the ticket issuance system in real time via wireless internet or cell phone City of Tucson Meter and Citation system RFP B 20 Vehicle Sensors The following features accessories must be included in vendor s proposal Vehicle sensors surface or in ground must be provided Explain the pros and cons of each type Potential functions to be supported by these sensors include 1 Integration of the vehicle sensor information with
84. ced to practice know how materials marketing and development plans marks including registered and unregistered trademarks and service marks brand names product names logos and slogans methods models net lists network configurations and architectures photo masks procedures processes protocols schematics semiconductor devices software code in any form including source code and executable or object code specifications subroutines techniques test vectors tools uniform resource identifiers user interfaces web sites works of authorship and other forms of technology and intellectual property License Agreement shall mean this Agreement License Fee means a for the licensed Products listed in Attachment A the fees described in Attachment C and b if CITY and COMPANY agree to license additional programs or material under this License Agreement the applicable additional license fee in accordance with the applicable amendment to Attachment C City of Tucson Licensed Material means collectively the Products in the version described in Attachment B to be delivered to CITY by COMPANY in accordance with this License Agreement b Deliverables in the versions delivered to CITY in accordance with a Statement of Work executed under Attachment A and c any Upgrades and Documentation thereof received by CITY pursuant to the Maintenance Services Losses means any and all damages liabilities ob
85. cent 50 of the voting securities of such Person CITY Deliverables shall mean the items identified in this License Agreement and its attachments if any to be delivered by CITY or its agents to COMPANY and any other items identified as deliverable s from CITY in an applicable Statement of Work or as may be agreed between the Parties from time to time in writing that are required to be provided to COMPANY by CITY for preparation of a COMPANY Deliverable or performance of Services by COMPANY in accordance with this License Agreement CITY Material shall mean CITY Deliverables CITY s Confidential Information documentation programs specifications requirements concepts processes inventions work product and any other Intellectual Property developed or owned or licensed by CITY which City of Tucson it provides to COMPANY in connection with this License Agreement a Attachment or applicable Statement of Work Notwithstanding the foregoing CITY Proprietary Material shall not include the Licensed Material Derivative Works means works that are based upon or derived from proprietary material including without limitation a revision modification translation abridgment condensation expansion or any other form in which such material or any proprietary portion thereof may be recast transformed or adapted and which if prepared without authorization of the owner of the Intellectual Property Rights in such material wou
86. cluded in original copy Appendix section Copies of the most recent financial rating report issued by an investment credit rating agency such as Moody s Investors Service Standard and Poor s etc if applicable to be included in original copy Appendix section Breakdown of revenue between new license fees maintenance and upgrade charges for last year for the product s being proposed New License Fees Maintenance Upgrade Charges City of Tucson Meter and Citation system RFP B 4 2 2 Product Data City of Tucson 1 2 What is the and current version of the product s being proposed How long has each product component product suite being proposed been on the market and in production status at an organization of our size and or line of business Product Component Suite Time on Market Release date of most current version What is your percent market share for this product What measurements are being used to calculate Briefly list a three year history of software releases for the product being proposed include dates versions and major enhancements for each release Product Version Major Enhancements What are your plans for future releases Indicate research and development spending for the product s being proposed over the past three years Product Component R amp D 07 R amp D 08 R amp D 09 With what government standards
87. component parts based person s role 2 Ability to customize which objects are displayed on the portal entry 3 Ability to add other applications to this portal 3 2 Functional Requirements Response to requirements are requested in two formats 1 a written response to a question request if present and 2 a single letter response of Y N F or to the ability to provision for phrases Enter your responses in Arial Italic font size 10 Single Space Meter SSM System A portion of the City s existing single space meter housings shall be retrofitted without any changes to the existing key lock system coin vaults or cash collection operations The only anticipated change will be the meter mechanism meter cover dome and meter pole if warranted It is the vendor s responsibility to verify model numbers quantity location ability to upgrade meters and status condition of meter poles 1 SSM shall be capable of performing and wirelessly reporting the results of a self diagnostic routine at programmable times or intervals 2 electronic single space meter mechanism shall be constructed of all new materials 3 Meters must be able to effectively operate in the weather conditions experienced in the City of Tucson Arizona including but not limited to rain and temperatures between a minus 20 degrees Fahrenheit to plus 150 degrees Fahrenheit 4 Must be able to retrofit Duncan meter housings using existing k
88. ct are strongly encouraged to attend the interview demonstration The City shall not reimburse the Offeror for the costs associated with the interview process 4 Prior Experience Experiences with the City and entities that evaluation committee members represent and that are not specifically mentioned in the solicitation response may be taken into consideration when evaluating offers 5 Required Agreements Any required agreements to include any required for third party software must be submitted at time of proposal submission All agreements are subject to negotiation by the City 2 3 Proposal Format Part B of this solicitation includes the specific requirements that the City will consider in the evaluation of proposals received Offerors shall respond to all requirements in the order in which they are presented Response to requirements in each section will be requested in two formats 1 a written narrative response one to two paragraphs to questions requests with each answer to be inserted immediately after the corresponding question and 2 a single letter response to an Ability to provision for phrases These appropriate single letter responses are Y Yes N No M Modification F Future or T Tool The explanation of these response letters is Y Yes the product has this ability in the current version CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701
89. ction for graffiti and weather resistance Internal components shall be enclosed in a theft resistant steel housing Proposal shall include specifications addressing materials thickness and safety design Coins shall be deposited into a removable sealed coin vault canister securely enclosed in a separate compartment of the pay station The coin vault canister shall have the minimum capacity of holding three hundred dollars 300 in quarters The pay station shall have separate compartments for maintenance and collection There shall be no access to the coin collection area when the unit is open for maintenance No locks can be exposed beyond the flush mount of the housing All prompts on the pay station must be user configurable The display must be remotely programmable via a web based meter management system such that the meter staff is not required to be present at the meter for changes to be made Pay station and screen must maintain normal operation within 20 degrees Fahrenheit to 150 degrees Fahrenheit UV resistant non yellowing polycarbonate material should be used to protect the LCD and solar panel The polycarbonate material must be treated with an anti fog coating to maximize the user s ability to interact with the display at all times Keypad must be vandal resistant weather proof and corrosion resistant A numeric keypad must be available for Pay by Space mode An alpha numeric keypad must be available for Pa
90. ction 2 3 CITY may separately install and Use the Licensed Material for the following purpose s and in the following environments a disaster recovery provided that such Use of the Licensed Material in a disaster recovery environment shall be limited to testing the readiness of the disaster recovery environment unless and until CITY s Target Environment becomes unavailable due to an event of Force Majeure in which event CITY may use the Licensed Material in the disaster recovery environment for purposes agreed in this License Agreement subject to and in accordance with Sections 2 2 until such time CITY s Target Environment at the Permitted Site described in Section 2 4 is fully recovered b testing controlled staging quality assurance and or training installations insofar as such installations are temporary or transitional in nature are not used for production purposes and otherwise comply with the provisions of section 2 of this Agreement CITY may also permit its technical and administrative personnel other than Authorized Users to access and Use the Licensed Material solely for administrative or technical support functions and not as part of production processing of live data 2 6 Documentation COMPANY will deliver initial versions of Documentation for the Product to CITY in both hard copy and electronic forms at the time of delivery of the Product Thereafter COMPANY will deliver updated versions of the Documentation periodi
91. cuted a Principal Procurement Agency Certificate with National IPA an example of which is included as Exhibit D and has agreed to pursue the Master Agreement Use of the Master Agreement by any Public Agency including the Principal Procurement Agency will be preceded by their registration with National IPA as a Participating Public Agency in National IPA s cooperative purchasing program Registration with National IPA as a Participating Public Agency is accomplished by Public Agencies entering into a Master Intergovernmental Cooperative Purchasing Agreement an example of which is attached as Exhibit C The terms and pricing established in the resulting Master Agreement between the Supplier and the Principal Procurement Agency will be the same as that available to Participating Public Agencies through National IPA All transactions purchase orders etc will occur directly between the Supplier and each Participating Public Agency individually and neither National IPA any Principal Procurement Agency nor any Participating Public Agency including their respective agents directors employees or representatives shall be liable to Supplier for any acts liabilities damages etc incurred by any other Participating Public Agency This Exhibit A defines the expectations for qualifying Suppliers based on National IPA s requirements to market the resulting Master Agreement nationally to Public Agencies Each section in this Exhibit A refers to t
92. e the contract provisions contained in the City s Request for Proposal shall prevail 2 12 Public Record All proposals submitted in response to this Request for Proposal shall become the property of the City and shall become a matter of public record available for review subsequent to the award notification 2 13 Confidential Information The City of Tucson is obligated to abide by all public information laws If an Offeror believes that any portion of a proposal offer specification protest or correspondence contains information that should be withheld a statement advising the Contract Officer of this fact should accompany the submission and the information shall be so identified wherever it appears The City shall review all requests for confidentiality and may provide a written determination to designate specified documents confidential or the request may be denied Price is not confidential and will not be withheld If the confidential request is denied such information shall be disclosed as public information unless the offeror submits a formal written objection 2 14 Certification By signature on the Offer and Acceptance page solicitation Amendment s or cover letter accompanying the submittal documents Offeror certifies A The submission of the offer did not involve collusion or other anti competitive practices B The Offeror shall not discriminate against any employee or applicant for employment in violation of Federal or State
93. e Code Escrow Agreement Terms must include the following 1 Licensor must pay all escrow related fees 2 The agreement must be a three party agreement one in which the City of Tucson signs 3 Deposited materials must minimally include the source code compilers programmer notes flow charts utility programs database schema field definition metadata and documentation 4 The Agreement must require that re deposits of upgrades updates and or new releases be made within 30 days with written notice given to Licensee The City of Tucson must have verification rights The governing law must be the State of Arizona The City of Tucson must have the right to request the release of documents upon the following conditions Contractor fails to carry out obligations imposed in the Software License Agreement Contractor fails to support maintain the system Contractor fails to continue to do business in the ordinary course Contractor experiences a material change of ownership Contractor files bankruptcy 8 Disputes must be resolved by binding arbitration before one 1 arbitrator pursuant to the rules of the American Arbitration Association The arbitrator must be familiar with the computer software industry Judgment upon any award of the arbitrator may be entered into any court having competent jurisdiction thereof The costs of any and all arbitrators shall be shared equally by the parties to the arbitration Arbitration shall take place in
94. e Statement of Work The costs of those links and equipment and telecommunication costs shall be borne by the CITY Any additional telecommunications expenses from the COMPANY s central maintenance site shall be borne by the COMPANY during the contractually agreed standby conditions for maintenance If the COMPANY cannot have technically simple access to the Licensed Material by telecommunications facilities or if such is not permitted by the CITY the latter shall be liable for the consequences thereof especially any extra costs The COMPANY shall have no liability or obligation for any failure of the COMPANY in complying with its maintenance obligations if such failure results due to failure of the telecommunication facilities or failure of the CITY to provide the telecommunication facilities The COMPANY shall carry out its work on condition that the CITY has duly and fully fulfilled its obligations set out in this Section 3 3 5 CITY s Obligation to Conduct Tests Within reasonable limits the CITY shall carefully test the Licensed Material supplied to it to ensure it can be used on the Target Environment before it begins to use the Licensed Material for processing its operations City of Tucson This shall also apply for parts of the Licensed Material which are supplied to the CITY as part of the warranty and maintenance services The CITY shall also take reasonable precautions in case all or some of the Licensed Material supplied to it wor
95. e compatible with the latest Microsoft release Browser based components should work with Web kit based browsers Firefox Chrome Safari etc Please list Windows versions your software works with Reporting The system must be able to create ad hoc reports about on street parking operations on a daily basis Parking management software shall have at a minimum the ability to generate the following reports e Revenue by location or single space multi space meters Revenue by collection area or maintenance route Maintenance activity by location or single space multi space meters Operational status by single space multi space meters Date and time stamps for all operational events failures resets low battery coin jams collections etc Date time type and amount of each transaction e Please list any other reports available from the parking management software e Please provide examples of each report listed e Reports should be able to be customized at any time at no cost to the City Single space meter reporting shall be in the umbrella of software reporting for the multi space meters Please explain how this will work Software must be capable of displaying real time information of unit status and location Status should include at a minimum any warnings or alarms time remaining and expired vehicles City of Tucson Meter and Citation system RFP B 19 4 Discuss whether or not the reporting is web based and if not exp
96. e fee set down in the Appendix Thereafter the CITY may similarly request extension by further periods of one 1 calendar year allowing one 1 month notice The COMPANY may refuse extension only for a serious reason i e if the COMPANY ceases to carry on its business or loses the license for distribution of the Licensed Material or the CITY commits any material breach of its obligations Should the CITY fail promptly to extend the License Agreement it shall end automatically upon the expiry of the then current term The duration of the Appendices shall be determined by the arrangement made therein In the absence of a special arrangement the Appendices shall have the same duration as this License Agreement and shall be extended with it City of Tucson 11 3 11 4 11 5 In every case the termination of this License Agreement shall also occasion the termination of all its Appendices Termination for Material Breach 11 3 1 In the event of a material breach of the provisions of the Agreement or this License Agreement by CITY COMPANY may terminate this Agreement and all applicable licenses upon written notice to the CITY if the CITY fails to cure such breach within thirty 30 days following written notice thereof from COMPANY 11 3 2 In the event of a material breach of the provisions of the Agreement or this License Agreement by COMPANY CITY may terminate this Agreement and all applicable licenses upon written notice to the CO
97. e nearest support offices in the Mountain and Pacific time zones and the number of support people at each location 4 Describe your problem management and escalation procedures Include information about logging and tracking calls mean response time and acknowledgment and confirmation to the customer City of Tucson Meter and Citation system RFP B 35 What percent of support calls requires a call back to the customer due to problem research non availability or escalation Is there an on line database of questions and answers about service support issues that is accessible to clients Can clients access the database 24 hours a day 4 2 1 2 Hardware Estimates for City Hosted 1 Should the City choose to host the application suite hardware cost estimates are needed The City will procure the appropriate hardware separately but must know vendor recommendations The City does not want minimal recommendations but optimal The City wants assurance that the hardware specifications will support the City transaction and access levels growth for a minimum of five years 2 Provide hardware recommendations in the table below repeat the table if necessary to indicate different server options ex UNIX vs Windows Server Function Stand Alone Server Type OS Sizing Characteristics Required Y or N Ex Development Ex Database Ex Production Ex Training 3 The City strongly prefers that
98. e reproduction of all of COMPANY s copyright notice and other COMPANY proprietary markings on every copy of the Licensed Material made by or on behalf of CITY as they appeared in the Licensed Material Copies which are no longer needed must immediately be destroyed Except as provided in this Agreement CITY shall not nor permit others to make copies of the Licensed Material 2 9 Other Restrictions Neither CITY nor any Authorized User is authorized to sell license sublicense distribute assign transfer or distribute or timeshare the Licensed Material or otherwise grant any right under this Agreement to any third party without the prior written consent of COMPANY Any attempted sale licensing sublicensing distribution marketing assignment or time sharing including by interactive cable or remote processing services or otherwise except as provided in Section 14 6 shall be null and void CITY is not entitled to and shall not make or permit others to reverse engineer disassemble de compile recreate enhance or modify the Licensed Material or any part thereof and except as permitted the CITY is not authorized to create Enhancements to or Derivative Works of the Licensed Material or any portions thereof The above notwithstanding the CITY maintains rights to the software as defined under the software Escrow provisions 2 10 Third Party Software CITY acknowledges and agrees that the operation and contractual Use of the Licensed Materi
99. ect to National IPA its agents employees directors and representatives under this Agreement including but not limited to the Supplier s obligation to provide appropriate insurance 4 National IPA shall perform all of its duties responsibilities and obligations as contract administrator under the Master Agreement as set forth herein and Supplier hereby acknowledges and agrees that National IPA shall act in the capacity of contract administrator under the Master Agreement 5 With respect to any purchases by Principal Procurement Agency any Participating Public Agency pursuant to the Master Agreement National IPA i shall not be construed as a dealer re marketer representative partner or agent of any type of the Supplier Principal Procurement Agency or such Participating Public Agency 11 shall not be obligated liable or responsible for any order made by Principal Procurement Agency or any Participating Public Agency or any employee thereof under the Master Agreement or for any payment required to be made with respect to such order and 11 shall not be obligated liable or responsible for any failure by Principal Procurement Agency or any Participating Public Agency to comply with procedures or requirements of applicable law or the Master Agreement or to obtain the due authorization and approval necessary to purchase under the Master Agreement National IPA makes no representation or guaranty with respect to any minimum purchases
100. ed Cost Schedules Supporting Cost 46 5 9 COOPERATIVE PURCHASING lt eee veh ror d e aa lt eben acne 50 TA PAYMEN 51 5 5 WARRANTY amp a e gaat ad 51 5 5 1 eet el erties 51 6 ADDITIONAL INFORMATION 52 E voi E E 52 FAA Vendor Qualifications 52 7 1 2 Company Organization and Segmentation 52 7 1 3 Financial Statements 2 ddan coeur eats dined ee ide des dela 52 7 1 4 Business and Development Plans 52 7 1 5 Financial Rating Reports 52 7 2 LIST OF STANDARD REPORTS AND EXAMPLES OF KEY 52 7 3 LIST OF EXCEPTIONS eed ee 52 7 4 COPY OF RFP AND AMENDMENTS 22 cceecceceeeeeesceceeeeeceaeeecaaeeecaeeeceaeeecaaesecaeesnaeeesaaeeesaaeeeeneeseaeeeesiaeeeenees 52 7 5 PRODUGT LITERATURE tidied ah a Ga
101. ed application If not please describe Software shall be American English version Does software allow City staff with ability to design hours and receipt changes and messages and then remotely send changes to one or more units Software must allow exporting financial and activity data to spreadsheet software and external databases The MSM and SSM financial reporting systems shall integrate with each other so that the City may easily combine financial reports from both systems System shall use a secure VPN connection and maintain that connection while active and automatically log off after programmable period of inactivity System must be password protected to restrict access to authorized users only and shall be accessible at all web enabled City workstations cell phones etc CMS and all subsystem controllers shall have security protocols password protection and reports on exception transaction logs that prevent unauthorized access to and manipulation of data and reports including individual transactions Explain you system security All databases of transactions reports etc shall be secured by means of a password from unauthorized entry and tampering from either within or outside CMS The System must include a minimum of six levels of access authorization to all operational administrative and reporting functions and provide the following security features Define individual user and group based security Ability to ass
102. ely to infringe the Intellectual Property Rights of such third party COMPANY will defend indemnify and hold harmless CITY Authorized Users and CITY s directors officers employees and agents collectively CITY Indemnified Parties from any and all Losses arising from any such Claim provided that COMPANY shall have no obligations to CITY or CITY Indemnified Parties under this Section 9 1 or Section 9 2 below 9 2 Additional Obligation of COMPANY Subject to the forgoing provisions in the event that any infringement Claim is initiated against COMPANY or a CITY Indemnified Party or in COMPANY s sole opinion is likely to be initiated for the COMPANY is liable in terms of Section 9 1 above then COMPANY shall have the option at its expense to either a modify or replace the infringing part of the Licensed Material so that such part is no longer infringing provided that the functionality and performance of the City of Tucson b Licensed Material continues to perform and operate at least in an equivalent manner and with equivalent functionality or procure for CITY Permitted Affiliates Authorized Users the right to continue using the infringing Licensed Material In either case the COMPANY shall act as promptly as possible and in a manner which will avoid unreasonable disruption to CITY s operations If neither of options a and b under Section 9 2 is reasonably possible or effective COMPANY shall accept the r
103. ent LIMITATION OF LIABILITY 10 1 SUBJECT TO THE SPECIFIC REMEDIES IF ANY SET FORTH IN THIS AGREEMENT WITH RESPECT TO ANY CLAIM CONCERNING PERFORMANCE OR NON PERFORMANCE OF THE LICENSED MATERIAL PURSUANT TO OR IN ACCORDNACE WITH THE TERMS OF THIS AGREEMENT AND THE DOCUMENTATION OR ANY CLAIM FOR BREACH OR DEFAULT OF THE COMPANY THE CITY S EXCLUSIVE REMEDY SHALL BE THE RECOVERY OF THE DIRECT DAMAGES ACTUALLY SUFFERED BY IT INCLUDING BUT NOT LIMITED TO ALL FEES PAID TO COMPANY 10 2 GENERAL EXCLUSION EXCEPT WITH RESPECT TO BREACH OF THE LICENSE CONDITIONS AS SET FORTH IN SECTION 2 BREACH OF CONFIDENTIALITY OBLIGATIONS AS SET FORTH IN SECTION 6 AND INDEMNIFICATION CLAIMS FOR INFRINGEMENT AS SET FORTH IN ARTICLE 9 UNDER NO CIRCUMSTANCES SHALL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER FOR LOSS OF OR DAMAGE TO REVENUES City of Tucson PROFITS OR GOODWILL OR OTHER SPECIAL INDIRECT CONSEQUENTIAL EXEMPLARY INCIDENTAL OR PUNITIVE DAMAGES WHETHER IN CONTRACT TORT OR ANY OTHER THEORIES IN LAW OR EQUITY EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 10 3 Additional Liability Exception The limitation of liability set forth in Section 10 2 shall not be applicable to liability for any unpaid fees due for the license under this Agreement 10 4 Back up date The CITY shall be responsible for daily backing up all data and databases used with the Licensed Material The CITY assumes full responsibility for the
104. eptance Testing 1 Please describe what provision you will make for a testing plan to determine that the system is operating properly including at a minimum that all required functionality specified herein is included and performs as required 2 Describe what provision you make testing data conversion and how the customer will be presented with an acceptance of the conversion 3 Describe your provision for testing in a post configuration environment including the time allowed for all severe errors to be corrected before final acceptance Include any provision you make for testing to be extended in the event that all high severity errors are not corrected in the test window 4 Please describe your provision to defer the start of warranty until after final acceptance of the system by the City Include the process by which final acceptance will be made 4 5 Application Support 1 The City requires that the production environment for this application cannot be unavailable for longer than one hour during normal business hours see number 3 below Describe the provision you make to provide this support level of system availability City of Tucson Meter and Citation system RFP B 38 In the event of an extended service outage describe what provisions you make to compensate the City for direct costs incurred to compensate for the outage The City requires a system availability of least 99 9 based on fourteen 14 hours per day five
105. er the proposal due date and time 2 18 Withdrawal Of Proposal At any time prior to the specified solicitation due date and time an offeror may formally withdraw the proposal by a written letter facsimile or electronic mail from the Offeror or a designated representative Telephonic or oral withdrawals shall not be considered 2 19 Discussions The City reserves the right to conduct discussions with offerors for the purpose of eliminating minor irregularities informalities or apparent clerical mistakes in the proposal in order to clarify an offer and assure full understanding of and responsiveness to solicitation requirements 2 20 Contract Negotiations Exclusive or concurrent negotiations may be conducted with responsible offeror s for the purpose of altering or otherwise changing the conditions terms and price of the proposed contract unless prohibited Offerors shall be accorded fair and equal treatment in conducting negotiations and there shall be no disclosure of any information derived from proposals submitted by competing offerors Exclusive or concurrent negotiations shall not constitute a contract award nor shall it confer any property rights to the successful offeror In the event the City deems that negotiations are not progressing the City may formally terminate these negotiations and may enter into subsequent concurrent or exclusive negotiations with the next most qualified firm s 2 21 Vendor Application Prior to the award
106. erase all the data from their possession after the data has been returned to the City upon termination of this agreement then the Contractor shall be liable for all costs fees and damages incurred by the City as a result of the Contractor s actions 3 1 5 Right of Termination for Change in Ownership or Material Restructure of the Contractor In addition to Section 3 2 39 Termination of Contract in the Standard Terms and Conditions section of this solicitation and resulting contract the City reserves the right to cancel the whole or part of this contract with 60 days written notice in the event of the completion of any material change of ownership the Contractor s company including its sale merger separation consolidation or dissolution 3 1 6 Software Source Code Escrow The selected Contractor or other sub contractor owner of source code must place the system source code in an escrow account and give the City permission in the event of the termination of the company or its notification of abandonment of that line of business to withdraw the source code maintain it and make modifications as necessary to ensure a viable software application continues The selected Offeror owner must also grant the City the right to audit the escrow account to insure the most current source code version is being held If the source code is not included in the purchase price Offerors may be required in the negotiation process to submit a proposed Sourc
107. erors may determine for themselves how long each section needs to be as long as overall page limitations are not exceeded In several sections in Part B the Offeror is asked to supply hard copies of a variety of information in attached Appendices These Appendices will only need to be included in the three ring binder containing the original copy of the proposal The Offer and Acceptance page is included in Part B an original copy must be completed and signed by a person authorized to submit an offer Part C is the City s standard software license agreement It is the City s preference to use this as the basis for the software license agreement The Offeror at time of proposal submission shall clearly identify any proposed deviations from this agreement For every exception taken the Offeror shall propose substitute language If no exceptions are presented in the Offerors proposal the City will assume complete conformance of all terms conditions to the Software License Agreement and the successful Offeror will be required to perform accordingly The RFP has content in Microsoft Word format The format the Offeror s response should be the same as that of the content file The font for the responses should be Arial size 10 Please insert an updated table of contents onto the content file at the beginning of the proposal Also please insert footers at the bottom of each page with the company name and the page number Offerors may design t
108. erpayment together with interest on such amount in accordance with paragraph 12 and shall be obligated to reimburse National IPA s costs and expenses for such audit 12 Reports of Contract Sales for Principal Procurement Agency and Participating Public Agencies in each calendar month shall be provided by Supplier to National IPA by the 10 day of Requirements for National Cooperative Contract Page 11 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT B NATIONAL IPA ADMINISTRATION AGREEMENT the following month Such reports shall be accompanied by an administrative fee payment in the amount indicated on the report as being due Administrative fee payments are to be paid by the Supplier to National IPA via Automated Clearing House ACH to the National IPA designated financial institution identified in Exhibit E Failure to provide a monthly report or payment of the administrative fees within the time and manner specified shall be regarded as a material breach under this Agreement and if not cured within thirty 30 days of written notice to Supplier shall be deemed a cause for termination of the Master Agreement at Principal Procurement Agency s sole discretion or this Agreement at National IPA s sole discretion All administrative fees not paid when due shall bear interest at a rate equal to the lesser of 1 1 2 per month or the maximum rate permitted by law until paid in full 13 National IPA or its designee may
109. es for the base system and additional modules that are necessary to meet the City s core requirements as outlined in the Application Software section of the RFP Cost of Annua Software Maintenance s ia Required ie Description License Fee Trainin give details in 9 7 below Core System Modules Total 5 1 1 2 Optional Modules in Suite 1 List the modules contained in the product suite that are beyond the City s core system requirements and are optional purchases Cost of Annual Software Maintenance ie Required Description License Fee ae give details in Training 7 below Optional Modules in Suite Total City of Tucson Meter and Citation system RFP B 42 5 1 1 3 Software from Partner or Third Party 1 List software being proposed that is provided by a third party Cost of Annual Software Maintenance RIGE P Required A nee Description License Fee Trainin give details in g 7 below Software from Partner or Third Party list Total 5 1 1 4 Implementation Planning and Consulting 1 List recommended consulting services for implementation This should include all services that will be needed to install the modules test and review after go live Expand the description for each service if needed for clarification Following the table give the reasons for the recommendations Amount in
110. eturn of the Licensed Material and terminate all rights and licenses granted to CITY under this Agreement and refund to CITY an amount equal to the unamortized balance of the License Fee paid by CITY under this Agreement calculated on a straight line basis over a period of five years commencing on the Effective Date of this Agreement The provisions of Section 9 1 and 9 2 state COMPANY s entire liability and CITY s sole remedies with respect to infringement 9 3 CITY s Infringement Indemnity a b Subject to subsection 9 3 b CITY shall defend indemnify and hold harmless COMPANY and its directors officers employees and agents collectively COMPANY Indemnified Parties from and against any Losses arising from any third party Claim against one or more COMPANY Indemnified Parties in which it is alleged that the Use by COMPANY of any CITY Material in connection with this Agreement constitutes an infringement of or misappropriation of the Intellectual Property Rights of any third party provided that CITY shall have no obligation to COMPANY and in such cases COMPANY shall defend indemnify and hold the CITY Indemnified Parties harmless to the extent such infringement Claim arises as a result of i modification of a CITY Material by or for COMPANY other than to perform the Services to be provided under this License Agreement Attachments and Statement of Work or at the direction of CITY 1 use by COMPANY of the CITY Material
111. extended as otherwise provided herein The Contractor agrees that the City of Tucson shall have the right at its sole option to renew the Contract for four 4 additional one year periods or portions thereof In the event that the City exercises such rights all terms conditions and provisions of the original Contract shall remain the same and apply during the renewal period with the possible exception of price and minor scope additions and or deletions The City of Tucson and National IPA Participating Agencies making purchases under the Contract may enter service or leasing agreements with the Contractor that extend beyond the term of the contract provided that the agreement is executed during the term of the Contract 3 1 9 Price Adjustment The City will review fully documented requests for price adjustment after any Contract has been in effect for one 1 year Any price adjustment will only be made at the time of Contract renewal and or extension and will be a factor in the extension review process The City will determine whether the requested price adjustment or an alternate option is in the best interest of the City Any price adjustment will be effective upon the effective date of the Contract extension 3 2 Standard Terms and Conditions 3 2 1 Advertising Contractor shall not advertise or publish information concerning this Contract without prior written consent of the City s Director of Procurement 3 2 2 Affirmative Action Contrac
112. eys 5 Backlight feature for night time visibility with programmable duration ability and will require no additional settings to be adjusted Shall be easily readable under various daytime and nighttime conditions 6 Alphanumeric LCD display with clearly visible numeric digits to enhance the display of hours and minutes HH MM 7 On LCD display out of order or coin only or card only when unit is partially or completely out of order 8 Rear display on street side must have a red flashing display to indicate Meter expired City of Tucson Meter and Citation system RFP B 10 10 11 10 11 12 13 Vendor s single space credit card capable meter must be established and in operational use by a public parking agency for a minimum of six 6 months prior to the proposal deadline excluding testing situations Coin Collection Card With the use of a coin collection card and without opening the meter housing the meter must allow for the user to clear the coin box counter at the time of cash collection Meter Maintenance Card With the use of a meter maintenance card and without opening the meter housing the meter maintenance card must allow the maintenance staff to put time on the meter to compensate a motorist in the event of meter maintenance activity Multi Space Meter MSM System The MSM unit shall have a visually pleasing designed exterior finish with anti graffiti prote
113. for production purposes the CITY City of Tucson shall pay the COMPANY additional license fees which shall be agreed between the parties 2 4 CITY acknowledges and agrees that the Licensed Material is designed to operate only in the Target Environment as set out in the relevant Attachment D to the license Agreement and that Licensed Material may not operate function or conform to Specifications if used on any system other than the Target Environment Notwithstanding the above COMPANY shall support and render installation assistance to the CITY for the implementation of the Licensed Material on virtual machines for the purposes of testing staging quality assurance and or training It is a condition of this License that the Target Environment onto which all or part of the Licensed Software is copied even for a short period must be in the direct possession of the CITY and on the Permitted Site Except as otherwise agreed in the relevant Appendix the Licensed Material may be transferred upon written notice of one 1 month in advance to the COMPANY to another Target Environment of like configuration as the Target Environment The Target Environment and other permitted environments onto which all or part of the Licensed Material is stored or used must always be in a Permitted Site and in direct possession and control of CITY 2 5 Permitted Environments In addition to Use of the Licensed Material in the Target Environment in accordance with Se
114. hat can be changed via the wireless based central management system Mechanisms able to accept payment by cell phone e The mechanisms shall be able to integrate with a Pay by Cell provider selected and or approved by the City for enforcement and financial reporting Power System for Meters Shall be capable of solar power operation with minimum battery life of 36 months No trenching conduit or wiring shall be required Solar power must be able to operate effectively on city streets that have 2 to 30 story buildings and large trees Battery must be commercially available without voiding warranty Battery shall be able to be replaced in less than one minute with no tools required Solar panel shall be integrated into the units and not to be an add on unit Shall include a separate backup battery to sustain clock calendar and audit information in the event of a main battery failure or during battery replacement Single space meters shall be equipped with an integrated solar panel recharge system This solar panel will be incorporated into the inside of the meter housing in order to prevent damage due to operating conditions or vandalism Must retain audit data despite power system failure Units must have built in diagnostic software All circuit boards and internal components are to be environmentally sealed high water resistant and operate in conditions of 20 degrees Fahrenheit to 150 degrees Fahrenheit Vendors shall explain how u
115. he Contractor as applicable to this Contract 3 2 24 Liens All materials services and other deliverables supplied to the City under this Contract shall be free of all liens other than the security interest Security interest shall extinguish upon full payment made by the City Upon the City s request the Contractor shall provide a formal release of all liens 3 2 25 No Replacement of Defective Tender Every tender of materials must fully comply with all provisions of this Contract If a tender is made which does not fully comply this shall conform to the termination clause set forth within this document 3 2 26 Non Exclusive Contract Any contract resulting from this solicitation shall be awarded with the understanding and agreement that it is for the sole convenience of the City of Tucson The City reserves the right to obtain like goods or services from another source when necessary 3 2 27 Overcharges by Antitrust Violations The City maintains that in actual practice overcharges resulting from antitrust violations are borne by the purchaser Therefore to the extent permitted by law the Contractor hereby assigns to the City any and all claims for such overcharges as to the materials or services used to fulfill the Contract 3 2 28 Method of Payment All payments made by the City of Tucson for goods or services will be made to the vendor named on the Offer and Acceptance form The payment address will be confirmed at time of contract s
116. he capabilities requirements obligations and prohibitions of competing Suppliers on a national level in order to serve Participating Public Agencies through National IPA These requirements are incorporated into and are considered an integral part of this RFP National IPA reserves the right to determine whether or not to make the Master Agreement awarded by the Principal Procurement Agency available to Participating Public Agencies Marketing and Administrative Support During the term of the Master Agreement National IPA intends to provide marketing and administrative support for Supplier pursuant to this section 1 2 that directly promotes the Supplier s products and services to Participating Public Agencies Requirements for National Cooperative Contract Page 2 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT A NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE CONTRACT through multiple channels each designed to promote specific products and services to Public Agencies on a national basis The National IPA marketing team will work in conjunction with Supplier to promote the Master Agreement to both existing Participating Public Agencies and prospective Public Agencies through A Marketing collateral print email presentations B Website support C Trade shows conferences meetings D Advertising The National IPA sales teams will work in conjunction with Supplier to promote the Master Agreement to
117. he cover page with their corporate letterhead The Offer and Acceptance form should also be included at the end of the original copy If the Offeror adds any additional information it may be included in Section 6 of Part B Product brochures etc can be included in an appendix The completed vendor supplied content must be submitted on a CD ROM or flash drive along with the hard copies to complete the proposal 2 4 Definition Of Key Words Used In The Solicitation For purposes of this solicitation and subsequent contract the following definitions shall apply CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 10 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 City The City of Tucson Arizona Contract The legal agreement executed between the City and the Contractor Consultant The Contract shall include this RFP document incorporated herein by reference all terms conditions specifications scope of work Amendments the Contractor s offer and negotiated items as accepted by the City Contractor Consultant The individual partnership or corporation who as a result of the competitive solicitation process is awarded a contract by the City Contract Representative The City employee or employees who have specifically been designated to act as a contact person or persons to the Contractor and is respo
118. hereto 20 This Agreement shall inure to the benefit of and shall be binding upon National IPA the Supplier and any successor and assign thereto subject however to the limitations contained herein Authorized Signature Supplier NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY Signature Signature Name Name Tte NQ 2 Title Date Date Requirements for National Cooperative Contract Page 13 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT C NATIONAL IPA MASTER INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENT MASTER INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENT This Agreement is made between certain government agencies that execute a Principal Procurement Agency Certificate Principal Procurement Agencies to be appended and made part hereof and other public agencies Participating Public Agencies that register electronically with National Intergovernmental Purchasing Alliance Company National IPA or otherwise execute a Participating Public Agency Certificate to be appended and made a part hereof RECITALS WHEREAS after a competitive solicitation and selection process by Principal Procurement Agencies a number of Suppliers have entered into Master Agreements to provide a variety of goods products and services based on national volumes herein Products WHEREAS Master Agreements are made available by Principal Procurement Agencies through Nat
119. hone facsimile transmission e mail or any other method agreed to by the Parties 12 8 Applicable Law This Agreement shall be governed by laws of the State of Arizona without giving effect to the conflicts of law principles thereof 12 9 Cooperation Each Party to this Agreement agrees to execute and deliver all documents and to perform all further acts and to take any and all further steps that may be reasonably necessary to carry out the provisions of this Agreement and transactions contemplated thereby Each Party shall perform its obligations hereunder acting in a fair and reasonable manner 12 10 Headings The various headings and subheadings in this Agreement are inserted for convenience only and shall not affect the meaning or interpretation of this Agreement or any provision hereof 12 11 Severability The invalidity of one or more phrases sentences sections clauses or articles contained in this Agreement shall not affect the remaining portions of this City of Tucson Agreement or any part thereof and in the event that one or more phrases sentences sections clauses or articles shall be declared void or unenforceable by any court of competent jurisdiction or by any government or regulatory agency such provision will be deemed restated in accordance with applicable law to reflect as nearly as possible the original intentions of the Parties and this Agreement shall be construed as if any such phrases sentences clauses and a
120. housings in the core of Tucson s downtown university and 4 avenue parking areas Both SSM and MSM must be compatible with pay by cell phone technologies Wireless communications technology that allows remote communication with the parking meters is required All Payment Care Industry PCI compliance regulations necessary for the standard operation of the smart parking meter technology must be met Central Management System CMS This is a windows based software program that resides on a desk top lap top PC in ParkWise management offices The CMS interface allows operators to configure all operating aspects of the SSM and MSM and to retain and query the CMS transaction database through the reporting capability of the software Mobile Software MS for Remote Access This software resides the operator s handheld unit and will provide remote access to meters This unit is used to identify real time information of unit status and location The MS should serve as the communication conduit between the SSM MSM and CMS when wireless communication is disrupted The MS should feature a highly intuitive user interface and provide substantial security with operator configurable passwords and security settings The City is hoping to benefit by upgrading existing parking meters by using enhanced technology Expected benefits are e Increased efficiency of parking revenue collection e Increased convenience for user e Provide opportun
121. ights duties and obligations under this Agreement to i any entity that is an Affiliate of CITY in connection with an internal reorganization of the business of CITY 11 a purchaser of all or substantially all of CITY s capital stock assets and business involving the line of business that primarily utilizes the Licensed Material provided that with respect to subsections 1 and ii the resulting assignment shall not expand the scope of the licenses granted hereunder The foregoing assignment shall be valid only if A CITY provides prior written notice to COMPANY and B such assignee or transferee shall have expressly assumed in a written agreement with COMPANY the rights duties and obligations of CITY under this Agreement No such assignment or transfer shall operate to release CITY of its duties or obligations under this Agreement absent an express written release executed and delivered by COMPANY it being understood and agreed that COMPANY shall not unreasonably withhold its consent to such a release if the assignee or transferee is the operator or successor to CITY s line of business involving the Licensed Material c COMPANY shall have the right to assign or transfer including by merger or otherwise by operation of law its rights duties and obligations under this Agreement with the consent of CITY CITY agrees not to unreasonably withhold consent subject to the terms of section 11 4 12 6 No Waiver Either Party s fa
122. ign a unique user ID for each person authorized use of the System City of Tucson Meter and Citation system RFP B 18 13 14 15 16 17 18 19 20 21 22 23 24 Ability to assign a unique password and periodically change that password for each authorized user ID Ability to establish an expiration period for passwords Ability to disable a user ID following successive log on failures exceeding a specific limit Ability to view and report user and group level security rights Ability to deactivate codes for former users and internal and external customers Available user defined fields Vendor shall provide Owner with a complete list of initial installation administrator user names and passwords for all authorized users The CMS system shall be password protected and the information shall only be available to the City or user authorized by the City for access to the data The wireless based management system should have the capability to track audit amounts by mechanism route and any selected meter configuration thereof Login and access to the wireless based management system via the internet Management system must be able to notify service technicians and key personnel of fault and status issues via email or text All City workstations are currently Windows XP Professional and will be moving to Windows 7 The City is not looking at installing Windows 8 at this time however your software should b
123. igning A 19 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 20 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 The City s preferred method of payment is via credit card The City will issue a Purchase Order the City will provide a credit card for payment at the time of ordering or pay subsequent invoices by credit card upon receipt of goods or services in good order However not all City employees will possess a credit card and therefore the City reserves the right to make payment by check as it deems necessary Unless payment is made by credit card at time of order or point of sale a separate invoice shall be issued for each shipment of material or service performed and no payment shall be issued prior to receipt of material or service and correct invoice The City shall make every effort to process payment for the purchase of materials or services within twenty one 21 calendar days after receipt of materials or services and a correct invoice 3 2 29 Protection of Government Property The Contractor shall use reasonable care to avoid damaging existing buildings equipment and vegetation such as trees shrubs and grass on City property If the Contractor fails to do so and damages such property the Contractor shall replace or repair the damage at no expense to the City as determined and app
124. ilable through no wrongful act or omission of the Receiving Party or d is independently developed by or for the Receiving Party without reference to or use of any Confidential Information of the Disclosing Party Further Receiving Party shall not be in breach for disclosure to the extent required pursuant to an applicable law rule regulation government requirement or court order or the rules of any stock exchange or self regulatory agencies provided however that to the extent practicable and lawfully permitted the Receiving Party shall advise the Disclosing Party of such required disclosure promptly upon learning thereof in order to afford the Disclosing Party a reasonable opportunity to contest limit and or assist the Receiving Party in crafting such disclosure 6 4 Privacy Compliance Notwithstanding any other provision of this License Agreement to the extent Nonpublic Personal Information is disclosed to or otherwise obtained by COMPANY in connection with the matters contemplated by this Agreement COMPANY will keep such Nonpublic Personal Information strictly confidential and strictly limit COMPANY s use thereof to the purposes contemplated by this Agreement For the purposes of this provision the term Nonpublic Personal Information is defined as any non public personally identifiable information of an individual including but not limited to CITY s or its Affiliates customers or employees including Authorized Users
125. ilure to exercise any right under this Agreement shall not constitute a waiver of any other terms or conditions of this Agreement with respect to any other or subsequent breach or a waiver by such Party of its right at any time thereafter to require exact and strict compliance with the terms of this Agreement In order to be effective all waivers under this Agreement must be in writing and signed by the waiving Party 12 7 Notices All notices as required by the contract and other communications required under this Agreement shall be in writing and sent to the address stated below or to such other address as shall be given by either Party to the other in writing and shall be effective 1 upon actual delivery if presented personally or sent by express overnight courier such as Federal Express with a signature acknowledging receipt or ii seven City of Tucson days following deposit in the mail if sent by certified or registered mail postage prepaid return receipt requested If to COMPANY With a copy to If to CITY City of Tucson 255 W Alameda 6 Floor Tucson Arizona 85701 Attention Department of Procurement Telephone 520 791 4217 Facsimile 520 791 4735 With a copy to City of Tucson IT Department 481 W Paseo Redondo Tucson Arizona 85701 Attention Contracts Administrator Telephone Facsimile Notwithstanding the foregoing day to day communications between the Parties may be made by p
126. imes individually referred to as a Party and collectively as Parties throughout this License Agreement RECITALS WHEREAS COMPANY and or its Affiliates own or are authorized to license certain computer software programs and related documentation and the COMPANY is in the business of licensing such software programs and providing customization development implementation maintenance and other support services with respect to such software programs to end user customers and WHEREAS CITY has evaluated the software products described in Attachment A to the License Agreement Products and desires to obtain from COMPANY and COMPANY has reviewed the City s needs and represents and warrants that its Products meet these needs and COMPANY is willing to grant to CITY a license to use the Products NOW THEREFORE for and in consideration of the mutual promises contained herein and other good and valuable consideration the receipt and sufficiency of which are hereby acknowledged the Parties hereto agree as follows 1 DEFINITIONS 1 1 The following capitalized terms shall have the meaning set forth below for all purposes of this License Agreement Affiliate means at any time and with respect to any Person any other Person that at such time directly or indirectly through one or more intermediaries Controls or is Controlled by or is under common Control with such first Person Agreement shall mean
127. in the system is the sole and exclusive property of the City The Offeror makes no claim on the data In the event that any City data is transmitted to the Offeror s systems or location the Offeror agrees to securely maintain the data in such manner as is defined within this agreement to freely release all data at the end of the agreement for any reason and to permanently remove all data from their systems once the City has issued a written receipt for the data s return The Contractor will make copies of all of the City s data within ten 10 days of receipt of the City s written request for such data The data is to be delivered via electronic media in a format mutually agreed upon by the City and the Contractor Proof of receipt of a request is constituted by the delivery acknowledgment A 14 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 15 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 provided by third party package handlers or by the US Postal Service The City agrees to bear reasonable costs for extracting the data not to exceed 1 000 dollars If the Contractor fails to deliver the data within ten 10 days of receipt of a request or upon termination of the contract or if the Contractor fails to either securely maintain all data files while they are maintaining them or to completely
128. ion was authorized rejected or never attempted Critical operational failure data or alarms must be transmitted to email pager and or cellular communication immediately upon failure occurring All operational and financial data must communicate with remote central management system and must be viewable 24 hours 7 days per week Must provide an Application Programming Interface API for the City to query data in real time for both analysis and sharing Please describe the nature and content of data files transmitted to and from meter mechanisms List any limitations in regards to storage and transfer of data Discuss how interruption in wireless services will be handled City of Tucson Meter and Citation system RFP B 17 10 11 12 Revenue Audit Capabilities Unit shall record and store all critical financial data Unit shall transfer financial data to remote central management system and credit card handling must be adaptable to various processors requiring secure connections to protect information Unit must reset to zero 0 after each collection of financial data Resetting the meter or loss of power must not affect audit figures held in memory by the meter Revenue must be sorted by denomination of coin and or type of credit card along with totals Auditing software must be provided that would allow a comparison of actual count to audit amount values Central Management System Is the system a web bas
129. ional IPA and provide that Participating Public Agencies may purchase Products on the same terms conditions and pricing as the Principal Procurement Agency subject to any applicable local purchasing ordinances and the laws of the State of purchase NOW THEREFORE in consideration of the mutual promises contained in this agreement and of the mutual benefits to result the parties agree as follows 1 That each party will facilitate the cooperative procurement of Products 2 That the procurement of Products subject to this agreement shall be conducted in accordance with and subject to the relevant statutes ordinances rules and regulations that govern each party s procurement practices 3 That the cooperative use of solicitations obtained by a party to this agreement shall be in accordance with the terms and conditions of the solicitation except as modification of those terms and conditions is otherwise allowed or required by applicable law 4 That the Principal Procurement Agencies will make available upon reasonable request and subject to convenience information which may assist in improving the procurement of products by the Participating Public Agencies 5 That a procuring party will make timely payments to the Supplier for Products received in accordance with the terms and conditions of the procurement Payment for Products and inspections and acceptance of Products ordered by the procuring party shall be the exclusive obligatio
130. ities to promote businesses and events 1 2 Citation Issuance System The City is seeking to replace its fully automated Citation Issuance System including all associated hardware software cables cradles and all other materials necessary to implement a fully functional handheld citation issuance system that at a minimum meets the following specifications Improved accuracy and legibility of tickets Reductions in manual paper ticket handling and duplication of data entry tasks Reduction in data entry costs and errors and isolation of errors to the field entry Improved revenues associated with error reduction Increased on street ticket writing time for increased productivity Increased revenues from booting and towing operations based on scofflaw detection through ticket issuance e Shift end report management and statistical information overall program enhancement through A 4 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 5 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 public awareness of this new state of the art technology and resulting enforcement and collection impact e Include applications for registered owner retrieval service license plate recognition and mobile communication with the Citation Issuance System e Parking Enforcement Vehicle 1 3 National Contract The City as the
131. ive 5 working days before the Request for Proposal due date A protest of a proposed award or of an award shall be filed within ten 10 days after issuance of notification of award or issuance of a notice of intent to award as applicable A protest shall include A The name address and telephone number of the protestant B The signature of the protestant or its representative C Identification of the Request for Proposal or Contract number D A detailed statement of the legal and factual grounds of protest including copies of relevant documents and E The form of relief requested 3 Terms and Conditions 3 1 Special Terms and Conditions 3 1 1 Cooperative Purchasing The City is acting as a contracting agency for any other governmental agency that elects to utilize the resulting contract through participation in National IPA All transactions purchase orders etc will occur directly between the Contractor and each Participating Agency individually and neither National IPA nor any governmental agency shall be liable for any acts liabilities damages etc incurred by any other Participating Agency Participating Agencies appropriate purchasing laws rules and regulations apply to purchases made under the contract Public agencies that have entered into a Cooperative Purchasing Agreement with the City of Tucson s Department of Procurement are eligible to participate in any subsequent Contract See www tucsonaz gov procure and click o
132. ks incorrectly such precautions being emergency procedures data protection regular back up of data virus checks regular checks of results etc If the CITY uses the Licensed Material without test such usage shall be deemed to be acceptance 3 6 Acceptance The Licensed Material shall for each module delivered if in modules be deemed to have been accepted one 1 month after delivery thereof to the CITY unless within that period the CITY makes a complaint to the COMPANY in relation to the Licensed Material by mail fax or e mail using the address and other communication information supplied in the agreement Complete or partial commencement of the processing of its operations by the CITY using all or part of the any module of the Licensed Material shall be deemed to be immediate acceptance of all of that module s Licensed Material Acceptance of one ore more modules of the Licensed Material shall not constitute or imply Acceptance of any other modules which have not been specifically Accepted FEES EXPENSES TAXES INVOICING AND PAYMENT 4 License Fee For the Products listed in Attachment CITY shall pay to COMPANY the License Fee in the amount and manner set forth in Attachment B For any license fee applicable to additional programs or components agreed pursuant to an amendment of this Agreement the applicable additional license fee shall be as set forth in such amendment 4 2 Taxes CITY shall be responsible for any sale
133. l Purchasing Alliance Company National IPA and herein Supplier RECITALS WHEREAS the herein Principal Procurement Agency has entered into a Master Agreement dated Agreement No by and between the Principal Procurement Agency and Supplier as may be amended from time to time in accordance with the terms thereof the Master Agreement for the purchase of herein Product WHEREAS said Master Agreement provides that any or all public agencies including state and local governmental entities public and private primary secondary and higher education entities non profit entities and agencies for the public benefit Public Agencies that register with National IPA or otherwise execute a Master Intergovernmental Cooperative Purchasing Agreement hereinafter referred to as a Participating Public Agency may purchase Product at prices stated in the Master Agreement WHEREAS National IPA serves as the contract administrator for Principal Procurement Agency with regard to the Master Agreement which is offered through National IPA to Public Agencies WHEREAS Principal Procurement Agency desires National IPA to proceed with administration of the Master Agreement and WHEREAS National IPA and Supplier desire to enter into this Agreement to make available the Master Agreement to Participating Public Agencies on a national basis and to set forth certain terms and conditions gover
134. lain how the information will be accessed Pay by Phone In an effort to make parking more convenient and enhance payment options for drivers at parking meters the solution must allow for payment by using their credit card via cellular phone Personal Digital Assistant or other interactive wireless or conventional land line telephone Proposal may include cost to provide such service 1 service provided by the Vendor shall be fully automated and interface with the City s new automated citation issuance and enforcement system Using a hand held device Parking Services Agents must be able to query whether a driver has paid for parking in each metered parking space If meter technology allows the service should also display the payment information on the meter to allow for visual enforcement 2 Vendor is expected to provide for the development implementation and operation of these services Vendor must provide all necessary hardware software permits decals equipment installation and personnel for the project at no cost to the City 3 Vendor will be permitted to charge a single flat convenience fee per transacations for each use of the service The City shall approve the convenience fee amount in writing before a vendor enters into a contract with the City Vendor shall include all assumptions used in calculating their proposed fee including but not limited to the anticipated annual volume of pay by phone transactions and fore
135. ld constitute an infringement of any such proprietary right Documentation shall mean the User Manual Operations Manual and Installation Manual described in Attachment A as well as any supplements thereto Enhancement means any customization modification addition revision enhancement improvement and all Maintenance Services work result Intellectual Property Rights means all past present and future rights in or to Intellectual Property which may exist or be created under the laws of any jurisdiction in the world including but not limited to a rights associated with works of authorship including exclusive exploitation rights copyrights moral rights and mask works b trademark and trade name rights and similar rights c trade secret rights and rights in relation to breach of confidence d patents and industrial property rights e other proprietary rights in Intellectual Property of every kind and nature and f rights in or relating to registrations renewals extensions combinations divisions and reissues of and applications for any of the rights referred to in subsections a through e of this sentence Intellectual Property means all algorithms APIs apparatus circuit designs and assemblies concepts data databases and data collections database schema designs diagrams documentation drawings flow charts formulae gate arrays ideas and inventions whether or not patentable or redu
136. ligations losses deficiencies penalties interest assessments charges costs and expenses including without limitation reasonable legal fees and disbursements and court costs but excluding indirect consequential and punitive damages Maintenance Services means the maintenance and support services described in Attachment C for annual maintenance services pursuant to the License Agreement Object Code means computer programming code routines and programs in machine executable form Permitted Affiliate means an Affiliate of CITY with respect to whose business CITY has obtained an Add on License pursuant to Section 2 1 b of this License Agreement Permitted Site shall mean CITY s premises identified and set out in the License Agreement Request for Proposal or such other location owned or leased by or under the control of CITY that may be substituted or added in accordance with Section 2 4 Person means any natural person corporation limited liability COMPANY general partnership limited partnership proprietorship other business organization trust union association or Governmental Authority or any other legal entity Product s means the software product s or components described in Attachment Request for Proposal RFP means the document published by the City defining its needs requirements and form of contract and any amendments or clarifications subsequently published
137. lly monitor all parking meters and or spaces Instead the agents will be able to concentrate their efforts elsewhere and be notified only when an infraction has occurred City of Tucson Meter and Citation system RFP B 29 Enforcement Vehicle 1 Currently ParkWise has an aging fleet of vehicles they use to enforce parking rules and regulations Vendor is to supply examples and costs of proposed vehicles 3 3 Technical Requirements Response to requirements are requested in two formats 1 a written response to a question request statement if present and 2 a single letter response of Y N M or T to the ability to provision for phrases Enter your written responses immediately below the question using Arial Italic font size 10 Insert additional rows in tables as needed 3 3 1 Obsolescence Prevention Strategy 1 Describe the provisions of your strategy for implementing new technologies that will prevent current applications and functionality from becoming obsolete or orphaned 3 3 2 System and Application Architecture 1 The underlying architecture of the application design is important to the City Please describe your system architecture model and explain the capabilities and features of this model that led to your use of it in developing this system Describe the design philosophy of your application Include in your response the degree to which there is a common design philosophy across all modules common pr
138. mmediately implement the Master Agreement as your company s primary go to market strategy for Public Agencies to your teams nationwide to include but not limited to i Executive leadership endorsement and sponsorship of the award as the public sector go to market strategy within first 10 days ii Training and education of your national sales force with participation from the executive leadership of your company along with the National IPA team within first 90 days B Provide a detailed ninety day plan beginning from award date of the Master Agreement describing the strategy to market the Master Agreement to current Requirements for National Cooperative Contract Page 5 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT A NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE CONTRACT Participating Public Agencies existing Pubic Agency customers of Supplier as well as to prospective Public Agencies nationwide immediately upon award to include but not limited to i Creation and distribution of a co branded press release to trade publications within first 10 days ii Announcement contract details and contact information published on the company website within first 30 days iii Design publication and distribution of co branded marketing materials within first 90 days iv Commitment to attendance and participation with National IPA at national i e NIGP Annual Forum NPI Conference etc regional i e Regional
139. n Cooperatives for a list of the public agencies that have currently entered into Cooperative Purchasing Agreements with the City of Tucson Additionally this contract is eligible for use by the Strategic Alliance for Volume Expenditures SAVE cooperative See http www maricopa gov procurement PubDocuments SAVE members pdf for a listing of participating agencies The parties agree that these lists are subject to change 3 1 2 FOB Destination Freight Prepaid A 13 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 14 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 Prices shall be FOB Destination Freight Prepaid to the delivery location designated Contractor shall retain title and control of all goods until they are delivered and the Contract of coverage has been completed All risk of transportation and all related charges shall be the responsibility of the Contractor The Contractor shall file all claims for visible or concealed damage The City will assist the Contractor in arranging for inspection 3 1 3 Insurance The Contractor agrees to A Obtain insurance coverage of the types and amount required in this section and keep such insurance coverage in force throughout the life of this Contract All policies will contain an endorsement providing that written notice be given to the City at least ten 10
140. n alae 52 8 OFFER 53 1 Introduction Offeror s Introduction goes here City of Tucson Meter and Citation system RFP B 3 2 Qualifications and Experience The City anticipates that the Vendor is an expert in Parking Meters and Parking Citation Systems and their implementation with a reputation and track record of leading edge technologies and implementation methodologies Therefore the expectation is that only the best standards products design and implementation techniques will be proposed Please provide the following information as the presenter of this proposal Also provide the same information for each business entity other than the presenter which serves as a primary developer provider of the products product implementation and support services represented with this proposal 2 1 Company Data 1 2 Name corporate address and number of years business under current company organization Documentation illustrating the company organization and segmentation to be included in original copy Appendix section Type and number of employees committed to the product and support being proposed Audited financial statements for the three most recently reported years to be included in original copy Appendix section Business and development plans for all product and support services proposed in connection with this submission to be in
141. n of such procuring party Disputes between procuring party and Supplier are to be resolved in accord with the law and venue rules of the State of purchase 6 The procuring party shall not use this agreement as a method for obtaining additional concessions or reduced prices for similar products or services Requirements for National Cooperative Contract Page 14 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT C NATIONAL IPA MASTER INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENT Te The procuring party shall be responsible for the ordering of Products under this agreement A non procuring party shall not be liable in any fashion for any violation by a procuring party and the procuring party shall hold non procuring party harmless from any liability that may arise from action or inaction of the procuring party 8 This agreement shall remain in effect until termination by a party giving 30 days written notice to the other party The provisions of paragraphs 5 6 and 7 hereof shall survive any such termination 9 This agreement shall take effect after execution of the Principal Procurement Agency Certificate or Participating Public Agency Registration as applicable Requirements for National Cooperative Contract Page 15 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT PRINCIPAL PROCUREMENT AGENCY CERTIFICATE PRINCIPAL PROCUREMENT AGENCY CERTIFICATE I hereby ackn
142. n technical users to create ad hoc queries to extract data from all functional areas of the system at the same time i e menu or drop down selection querying etc 3 3 7 System Management 1 Considering our transaction volumes what hardware capacity recommendations can you make for the platforms you support that gives a user a one second response for the simplest action of a single record retrieval 2 How does the solution being proposed provide the capability to run in a state of graceful degradation during a partial disaster where less than all hardware components are running 1 2 10 11 12 Ability to recover the database or a subset to a specific point in time Ability to back up and restore the entire database and subsets of the database while users are accessing the system Ability to access all components of the job scheduling system and manage all jobs from a single location in addition to control from the originating module Provision for one job scheduling mechanism to be used and shared by all jobs from all modules Ability to run batch jobs while users are accessing the application Ability to record and track on line versions between modules Ability to support automated on line distribution of all files and software releases to all clients and servers from a designated server Ability to distribute the database among multiple servers Ability to monitor and tune the application to enhance re
143. nd Supplier will transition existing customers upon their request to the Master Agreement and 4 that the Supplier has read and agrees to the terms and conditions of the Administration Agreement with National IPA and will execute such agreement concurrent with and as a condition of its execution of the Master Agreement with the Principal Procurement Agency Supplier will identify an executive corporate sponsor and a separate national account manager within the RFP response that will be responsible for the overall management of the Master Agreement Pricing Commitment Requirements for National Cooperative Contract Page 4 of 25 3 0 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT A NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE CONTRACT 2 3 Supplier commits that the Master Agreement pricing is its lowest available net to buyer to Public Agencies nationwide and further commits that if a Participating Public Agency is eligible for lower pricing through a national state regional or local or cooperative contract that the Supplier will match such lower pricing to that Participating Public Agency under the Master Agreement Sales Commitment Supplier commits to aggressively market the Master Agreement as its go to market strategy in this defined sector and that its sales force will be trained engaged and committed to offering the Master Agreement to Public Agencies through National IPA nationwide Supplier commit
144. nd conditions of the City of Tucson contract This Request for Proposal is comprised of three separate documents labeled Part A Part B and Part C Part A herein includes the City of Tucson s project summary the business environment the instructions to Offerors and the contractual terms and conditions Part B includes the requirements scope of services and specific evaluation criteria that the City will consider in the evaluation of proposals received Offerors must respond to all areas in Part Part includes the City s standard software license agreement CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 6 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 1 4 Tentative Schedule of Events To the extent achievable the following tentative schedule shall govern the review evaluation and award of the contract The dates are estimates only and the City reserves the right to modify the dates below as necessary RFP Published October 4 2013 Pre proposal conference October 21 2013 Proposal due date November 1 2013 Review of Proposals by Evaluation Committee November 4 21 2013 Short listed vendors notified November 22 2013 Vendor interview system demonstrations December 4 5 2013 Final negotiation completed January 31 2013 Anticipated contract award
145. ndicate the normal response time between the Central Management system and the meters Features pertaining to both types of Meters Instructions should be provided in English Instructions must include an opt out option for customers throughout the transaction until the transaction is completed Total transaction time should be less than 15 seconds Please estimate the average time of a transaction in seconds Locks must be corrosive resistant and should not require regular cleaning or maintenance Separate keys must be available to prevent maintenance personnel from entering the collection area and vice versa All apertures shall be designed and or shielded to discourage vandalism and insertion of foreign material MSM Printer MSM printer shall be capable to changing messages on the ticket including advertisement logos from the designated City workstations City of Tucson Meter and Citation system RFP B 12 10 11 12 13 14 Must be able to print standard sticky back and variable length tickets Receipt shall be issued upon completion of transaction with instructions if needed Additional information provided on receipt shall include an identification number time purchased expiration time and date of transaction This information shall also be communicated to the CMS Central Management System Must Have the ability to print duplicate tickets Ticket rolls shall be able to be replaced in less
146. ning the relationship between National IPA and Supplier NOW THEREFORE in consideration of the payments to be made hereunder and the mutual covenants contained in this Agreement National IPA and Supplier hereby agree as follows DEFINITIONS 1 Capitalized terms used in this Agreement and not otherwise defined herein shall have the meanings given to them in the Master Agreement Requirements for National Cooperative Contract Page 9 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT B NATIONAL IPA ADMINISTRATION AGREEMENT TERMS AND CONDITIONS 2 The Master Agreement as attached hereto as Exhibit and incorporated herein by reference as though fully set forth herein and the terms and conditions contained therein shall apply to this Agreement except as expressly changed or modified by this Agreement In the event of any conflict between the provisions of this Agreement and the Master Agreement as between National IPA and Supplier the provisions of this Agreement shall prevail Supplier acknowledges and agrees that the covenants and agreements of Supplier set forth in the solicitation resulting in the Master Agreement are incorporated herein and are an integral part hereof 3 National IPA shall be afforded all of the rights privileges and indemnifications afforded to Principal Procurement Agency under the Master Agreement and such rights privileges and indemnifications shall accrue and apply with equal eff
147. nit components are protected from moisture dust and other factors that might cause an operational failure of a component or the unit City of Tucson Meter and Citation system RFP B 15 oP ON Poem gt OO NY 05 IS gt wn Serviceability of Meters The following components must be easily field interchangeable without the use of significant tools If any of not easily interchangeable please explain why Circuit boards Display and cover screen Coin path components coin discriminators etc Locks Keypads Credit card readers Modems wireless devices Coin vaults Paper printers Batteries Diagnostics All units must have built in diagnostic software The unit shall be able to report and send warnings for all of the following Cash box status Unit out of Order Open door Paper supply low Low battery Power failure Unit operational status Proposal shall include at a minimum the following warning initial alarms Coin collection first limit exceeded no more coins accepted Paper replacement Initial battery setting has been reached Coin payment and card payment operation failure Battery is experiencing a fault Proposal shall include at a minimum the following shutdown alarms Second battery warning Second battery fault warnings Out of paper supply alarm No customer receipt detection alarm City of Tucson Meter and Citation system RFP B 16
148. nsible for monitoring and overseeing the Contractor s performance under this Contract Director of Procurement The contracting authority for the City authorized to sign contracts and amendments thereto on behalf of the City May Indicates something that is not mandatory but permissible Offeror The individual partnership or corporation who submits a proposal in response to a solicitation Shall Will Must Indicates a mandatory requirement Failure to meet these mandatory requirements if they constitute a substantive requirement may at the City s sole discretion result in the rejection of a proposal as non responsive Should Indicates something that is recommended but not mandatory If the Offeror fails to provide recommended information the City may at its sole option ask the Offeror to provide the information or evaluate the proposal without the information 2 5 Pre Proposal Conference If scheduled the date and time of a Pre Proposal conference is indicated on the cover page of this document Attendance at this conference is not mandatory Written minutes and or notes will not be available therefore attendance is encouraged If an Offeror is unable to attend the Pre Proposal Conference questions may be submitted in writing The purpose of this conference will be to clarify the contents of this Request for Proposal in order to prevent any misunderstanding of the City s position Any doubt as to the requirements of this Request for
149. oc report creation and use What provision do you make for Administrator training to address those issues involved with the administration of the system Should it be a separate training session What provision do you have to provide technical training to City IT staff as necessary Please address how you will address training on the responsibilities related to system operation and management security problem identification and problem resolution Describe whether the City s training facility 12 configurable workstations in a dedicated training room is sufficient to deliver the training being proposed Do you have the ability to provide web based training What provision have you made for having a system environment available for training exercises List in the following table each training module its length whether or not it is on site whether it is designed for technical or administrator user level audience and if optional or required Training Module Class On or Audience Optional or Days Hours Off Site Required City of Tucson Meter and Citation system RFP B 34 4 2 Implementation 1 Please state the assumptions that are implicit in your implementation timetable City resources your resources third parties etc and list the effect s of those assumptions not being met 2 The City will perform overall project management Describe what provisions you will make to provide a project manager f
150. ocumentation transition planning maintenance customer support and installation the overall ability of the application system to support the City s business processes and future growth and the proposed timetable for implementation and how it meets City requirements A 7 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 8 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 Phase Two A Application Requirements See above B Cost See above C Qualifications and Experience See above D Support and Services See above 2 21 General Criteria 1 Overall Evaluation of the Proposal Response and Compliance with RFP Format Requirements The overall completeness format accuracy and quality of the proposal and adherence to page number limitations may be taken into consideration when evaluating the functional requirements 2 Additional Investigations The City reserves the right to make such additional investigations as it deems necessary to establish the competence and financial stability of any Offeror submitting a proposal 3 Interviews Demonstrations Each demonstration should utilize the actual proposed system Demonstrations will be held at a time and place specified by the City Each of the Offeror s key project team members including any subcontractors who will be assigned to this proje
151. of a Contract the successful offeror shall register with the City s Department of Procurement Registration can be completed at http Awww tucsonprocurement com by clicking on Vendor Services Please note that email notifications of newly published solicitations and amendments will be provided to those vendors that select email as their preferred delivery method in their vendor record 2 22 City of Tucson Business License Prior to the award of a Contract the successful offeror must obtain a City of Tucson Business License or a written determination that a business license is not required issued by the City s Business License Section The business license must remain valid throughout the life of this contract Contractor must provide a valid copy of the business license or a written determination that a business license is not required prior to award and at contract renewal Application for a City Business License can be completed at http Awww tucsonaz gov etax For questions contact the City s Business License Section at 520 791 4566 or email at tax license tucsonaz gov 2 23 Upon Notice Of Intent To Award A 12 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 13 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 The apparent successful offeror shall sign and file with the City within five 5 days af
152. of this Article 6 for so long as it is so retained For greater clarity COMPANY and CITY each acknowledges and agrees that nothing in this Article 6 shall entitle either party to require the other party to return or cease Use of any material including in the case of CITY the Licensed Material so long as the license granted to such party under this Agreement remains in effect including by survival after termination of this Agreement to the extent such survival may be expressly provided hereunder If requested by the Disclosing Party the Receiving Party shall certify in writing its compliance with the provisions of this Section 6 6 6 7 Lawful exercise of license or rights Notwithstanding anything to the contrary in this Agreement as between the Parties the title and ownership of Confidential Information shall remain exclusively with the Disclosing Party Disclosure of Confidential Information of a Party to the other Party shall not be construed as a grant of any license or other rights in or to the Confidential Information except as specifically set forth in this Agreement Nothing contained in this Article 6 is intended nor shall anything herein be construed as restricting either Party from lawfully exercising the rights and licenses granted to such Party under this Agreement and any such use copying or disclosure made by a Party in exercise of such Party s license rights and subject to the restrictions applicable to the license shall not
153. offers and shall furnish the material or service in compliance with all terms scope of work conditions specifications and amendments in the Request for Proposal which is incorporated by reference as if fully set forth herein For clarification of this offer contact Name Company Name Title Address Phone City State Zip Fax Signature of Person Authorized to Sign E mail Printed Name Title ACCEPTANCE OF OFFER The Offer is hereby accepted The Contractor is now bound to sell the materials or services specified in the Contract This Contract shall be referred to as Contract No CITY OF TUCSON a municipal corporation Approved as to form this day of 2013 Awarded this day of 2013 As Tucson City Attorney and not personally Marcheta Gillespie C P M CPPO CPPB CPM As Director of Procurement and not personally City of Tucson Meter and Citation system RFP B 53 SOFTWARE LICENSE AGREEMENT BY AND AMONG COMPANY AND THE CITY OF TUCSON CITY EFFECTIVE AS OF 201 City of Tucson SOFWARE LICENSE AGREEMENT THIS SOFTWARE LICENSE AGREEMENT this License Agreement is entered into as of 201_ the Effective Date by and among City of Tucson a municipal government existing under the Laws of Arizona with its principle office located at 255 W Alameda Tucson Arizona 85701 CITY and with its offices located at COMPANY CITY and COMPANY are somet
154. ogramming languages and tools and the extent of shared software code across all applications e g the code to generate an address label should be the same code for that function in all components of the application Describe your approach to ensure scalability of the product This includes transaction growth upgrades and replacements of components of the architecture technology and application List the special access capabilities for which you provide the customer the ability to augment your solution These might include touch screen imaging voice response computer integrated telephony wireless etc What is the source language s of the product Is the source code available and if so under what conditions terms What is ability to support industry standards in areas such as communication protocols security EDI object technology user interfaces etc Please comment on any area where you do NOT support industry standards Describe your ability to retain all user made changes to business rules standard screens and standard reports when new releases of base software are installed City of Tucson Meter and Citation system RFP B 30 3 3 3 Infrastructure 1 List all hardware operating system platforms upon which your product is supported Provide specifications in terms of processors processor speed memory requirements and other sizing and capacity factors to assist the City in budgeting for and acquiring hardware
155. omission of required data or incorrect or inconsistent entry of information that must be provided through a series of predefined drop down lists System must be configurable to meet the City s business requirements For example accumulations uplifts late fees etc Must be user updateable without vendor involvement or additional charges Must have the ability to download notes from ticketing devices concurrent with infractions Hardware Citation Handheld units and printers The handheld ticket writer must be a lightweight portable computer with a mobile printer personal digital assistant PDA style is also an option 12 ticket writers The physical citations are produced on a mobile printer that can be carried by hand worn on a belt or shoulder strap or mounted in a vehicle The handheld ticket writer must fit comfortably in one hand and have a hand strap lanyard and wand Entry error reduction must be promoted through the use of stored data fields which require only one key stroke for entry and through complete editing routines both as data is entered and again just prior to recording the citation City of Tucson Meter and Citation system RFP B 22 10 11 12 13 The hardware should also include what is required to communicate the ticket data from the ticket writers to the ticket administration software The hand held unit must be able to interface with the new Parking Meter System equipment and
156. onditions for the warranty and extended warranty in an appendix 5 5 1 Extended Service Agreement 1 Provide costs for optional extension of service support beyond the required five years Year 6 Year 7 Year 8 Year 9 Year 10 Total City of Tucson Meter and Citation system RFP B 51 6 Additional Information If there are any additional points you would like to make regarding your product that you feel have not been adequately covered by the preceding sections please describe This section is not included in the page count total of the RFP 7 Appendices This section is provided to insert hard copy information and materials that are requested in several sections of the proposal response These documents do not count toward the page count total of the RFP These hard copies should only be included in the single original hard copy proposal response and inserted with that original in a three ring binder Include your materials under the following headings 7 1 1 Vendor Qualifications 7 1 2 Company Organization and Segmentation 7 1 3 Financial Statements 7 1 4 Business and Development Plans 7 1 5 Financial Rating Reports 7 2 List of Standard Reports and Examples of Key Reports 7 3 List of Exceptions 7 4 Copy of RFP and Amendments 7 5 Product Literature City of Tucson Meter and Citation system RFP B 52 8 OFFER AND ACCEPTANCE OFFER TO THE CITY OF TUCSON The Undersigned hereby
157. ools for configuration in all components 3 Ability to easily define business rules that are shared throughout the application 4 Ability for users to view consistent names titles and layouts on screens and reports 5 Provision for all components to use consistent navigation features 6 Provisions for screens and reports with similar organization in presentation of the data 3 1 5 Reporting 1 Include in the Appendix section a list of all standard reports with select examples of reports 2 Describe whether reporting is performed against a data warehouse or data mart versus against a live or in production table 3 Describe the report writers and reporting methods that are available for the proposed product s City of Tucson Meter and Citation system RFP B 8 Ability to produce comprehensive management reporting for all areas within the organizational process Ability to produce both standard and ad hoc reports Ability to allow for the use of standard statistical packages so that research and analysis can take place Ability to design and implement both on line ad hoc queries and batch reporting programs as required by user Ability for report generator to allow user to select data choose fields and create calculated fields Ability to reconcile reports from different components in the system Ability to extract data to another tool such as EXCEL or a report writer 3 1 6 Documentation Provision for web
158. or default under its charter documents or any agreement contract commitment or instrument to which it is a party and there is no action or proceeding pending or in so far as it knows or ought to know threatened in writing against it before any court administrative agency or other tribunal that 1 could impact upon its right power and authority to enter into this Agreement to grant the rights and licenses granted by it to the other Party hereunder or to otherwise carry out its obligations hereunder or 11 might have a material adverse effect on its business or condition financial or otherwise that would materially impact a Party s ability to perform under this Agreement 5 2 COMPANY s General Warranties and Covenants COMPANY represents warrants and covenants to CITY as follows a b COMPANY or its Affiliates own and COMPANY is authorized to grant the rights and licenses to the Licensed Material as set forth in this Agreement and COMPANY has not received any written notice or claim and is not otherwise aware that the Licensed Material and the Use thereof by CITY and the Authorized Users in accordance with this Agreement and the Documentation as contemplated hereunder infringes or misappropriates or would infringe or misappropriate the patent copyright trademark trade secret or other Intellectual Property Rights of any third party 5 3 COMPANY s Product Warranties and Covenants a b COMPA
159. or your staff who will support overall project objectives and work effectively with the City project manager and staff 3 Briefly describe your own project management methodology 4 Please attach a high level project schedule with milestones from each implementation phase 5 Describe your approach to project communication the strategy the calendar and responsible parties 4 2 1 City Hosted Implementation If you are not proposing a City hosted implementation please insert the phrase DOES NOT APPLY in bold letters here You may then delete the remainder of this section 1 List in recommended order of implementation the proposed solution s modules their average or typical implementation time the suggested number of vendor on site consultants suggested number of customer staff and the module s dependency upon other modules or activity Immediately following the table include any assumptions upon which your suggestions are based Description of Implementation by Vendor Dependency Module Staff 4 2 _ 1 Technical Support City Hosted 1 List your technical support service offerings their rates or fixed costs and whether or not the service is included in the base cost of the system or optional Description of Support Services Bundled or Optional 2 Describe the terms and conditions of your technical support service contract 3 List the locations of th
160. ot be compensated in money damages Accordingly COMPANY and CITY each agree that in the event either Party breaches any of the provisions in Article 2 Article 5 Article 6 or Article 11 the other Party shall be entitled to seek injunctive relief or specific performance in addition to its other remedies Relationship of Parties The relationship of the Parties shall be that of independent contractors Any employee subcontractor or agent of COMPANY who is assigned to provide Services under this Agreement shall remain at all times under the exclusive direction and control of COMPANY and shall not be deemed to be an employee subcontractor or agent of CITY Neither Party will represent that it has any authority to assume or create any obligation express or implied on behalf of the other Party or to City of Tucson represent the other Party as agent employee or in any other capacity except as specifically provided herein 12 5 Binding Effect Assignment a This Agreement shall be binding on and inure to the benefit of the respective Parties and their permitted successors and assigns Neither Party may sell transfer or assign any right or obligation hereunder except as expressly provided herein without the prior written consent of the other Party Any assignment in violation of this Section 12 4 shall be void b CITY shall have the right to assign or transfer including by merger or otherwise by operation of law all of its r
161. other cooperative agreements D Acknowledge that your company agrees to provide its company corporate logo s to National IPA and agrees to provide permission for reproduction of such logo in marketing communications and promotions E Supplier is responsible for proactive direct sales of Supplier s goods and services to Public Agencies nationwide and the timely follow up to leads established by National IPA All sales materials are to use the National IPA logo At a minimum the Supplier s sales initiatives should communicate i Master Agreement was competitively solicited by a Principal Procurement Agency ii Best government pricing iii cost to participate iv Non exclusive contract Requirements for National Cooperative Contract Page 6 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT A NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE CONTRACT Supplier is responsible for the training of its national sales force on the Master Agreement At a minimum sales training should include i Key features of Master Agreement ii Working knowledge of the solicitation process iii Awareness of the range of Public Agencies that can utilize the Master Agreement through National IPA G Provide contact information for the person s who will be responsible for i Marketing ii Sales Sales Support iv Financial Reporting v Contracts Describe in detail how your company s national sales force is str
162. owledge on behalf of NAME OF PPA Principal Procurement Agency that I have read and agree to the general terms and conditions set forth in the enclosed Master Intergovernmental Cooperative Purchasing Agreement regulating the use of the Master Agreements and purchase of Products that from time to time are made available by Principal Procurement Agencies to Participating Public Agencies nationwide through National Intergovernmental Purchasing Alliance Company National I understand that the purchase of one or more Products under the provisions of the Master Intergovernmental Cooperative Purchasing Agreement is at the sole and complete discretion of the Participating Public Agency In its capacity as Principal Procurement Agency for National IPA NAME OF PPA agrees to pursue Master Agreements for Products as specified in the attached exhibits to this agreement Authorized Signature Principal Procurement Agency Signature Name Title Date Requirements for National Cooperative Contract Page 16 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT E NATIONAL IPA CONTRACT SALES REPORTING TEMPLATE to be submitted electronically in Microsoft Excel format National IPA Contract Sales Monthly Report Supplier Name Contract Sales Report Month Participating Agency Name Zip City State Code Participating Agency Assigned by National IPA and provided to Sup
163. pecial Terms and Conditions 2 cccccccceceeeeeeeee cece cece eeeeeeeceaeaeeeeeeeeecceaeaeceeeeeseescaeeeeeeeeeeeneeaeess 13 3 1 1 Cooperative Purchasing 2 csctereie entities ati 13 3 1 2 FOB Destination Freight 13 3 1 3 IMSUPAN CS ee ae Seid ee et ton cue a ah 14 3 1 4 Ownership of Data tv nad dave atten 14 3 1 5 Right of Termination for Change in Ownership or Material Restructure of the Contractor 15 3 1 6 Software Source Code 15 3 1 7 SUBCONMACLOMS ietis diate een itis de 15 3 1 8 sj 16 3 1 9 Price Adjustment r ss ool bene 16 32 Standard Terms 16 3 2 1 Adverts iN catia dined 16 32 2 Affirmative Action ee pet ete tassel ee 16 3 2 3 Americans with Disabilities 16 32 4 Applicable LAW sinora ternede era and tape pe ee es ec 16 32 5 Assignment Delegation s canted esac 16
164. plier Contract Sales for Month Admin Fee Admin Fee Report Totals Cumulative Contract Sales Requirements for National Cooperative Contract Page 17 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY ADMINISTRATION AGREEMENT Exhibit G NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT F NATIONAL IPA ADVERTISING COMPLIANCE REQUIREMENT Pursuant to certain state notice provisions including but not limited to Oregon Revised Statutes Chapter 279A 220 the following public agencies and political subdivisions of the referenced public agencies are eligible to register with National IPA and access the Master Agreement contract award made pursuant to this solicitation and are hereby given notice of the foregoing request for proposals for purposes of complying with the procedural requirements of said statutes Nationwide State of Alabama State of Hawaii State of Massachusetts State of New Mexico State of South Dakota State of Alaska State of Idaho State of Michigan State of New York State of Tennessee State of Arizona State of Illinois State of Minnesota State of North Carolina State of Texas State of Arkansas State of Indiana State of Mississippi State of North Dakota State of Utah State of California State of Iowa State of Missouri State of Ohio State of Vermont State of Color
165. pplication software meets the requirements of the City which are defined in Part B the suitability of the hardware platform options in relation to the current City standards and the proposed operating system database management system and any associated tools for on line queries and ad hoc report generation B Cost The City s evaluation of the total cost of the system will include all relevant components which may be some or all of the following software hardware installation travel consulting hosting costs if appropriate maintenance and support and training All proposals will be evaluated on a fully loaded five year cost of ownership Fully loaded is defined to include but is not limited to software purchase and implementation costs ongoing support and service costs hardware costs hosting and hardware support costs The City reserves the right to add their own estimates of the costs associated with the required level of internal staffing business users and IT staff for implementation and for ongoing support and may rely on the Offeror s resource estimates as a basis for their calculations C Qualifications and Experience The City will evaluate the qualifications of the firm and the key personnel who will be assigned to work on this project D Support and Services The City will evaluate the support and services based upon the support the vendor will provide to the City in terms of software hardware training d
166. r Intergovernmental Cooperative Purchasing Agreement that is agreed to by each Participating Public Agency which set forth the terms for their respective participation with National IPA are attached hereto as Exhibit B and C respectively Supplier shall require each Participating Public Agency to register its participation in the National IPA program using the electronic registration feature at www nationalipa org prior to processing the Participating Public Agency s first sales order 9 Upon request Supplier shall make available to interested Public Agencies a copy of the Master Agreement and such price lists or quotes as may be necessary for such Public Agencies to evaluate potential purchases In addition Supplier shall provide the marketing and administrative support set forth in the solicitation resulting in the Master Agreement including assisting in development of marketing materials as reasonably requested by Principal Procurement Agency and National IPA Supplier and National IPA shall provide each respective party with its logo and the standard terms of use for their general use in marketing the Master Agreement Both parties shall obtain approval from the other party prior to use of such logo MONTHLY REPORTING amp FEES 10 Supplier shall pay National IPA an administrative fee in the amount of 2 5 of the total purchase price paid to Supplier less refunds credits on returns rebates and discounts for the sale of products and or
167. r a period of time equal to the time that results or effects of such delay prevent the delayed party from performing in accordance with this Contract Force Majeure does not apply to responsibilities for provision of service s specified in this Contract by the Contractor subsequent to the original software installation such as but not limited to for hosting outsourced services or application support 3 2 17 Gratuities The City may by written notice to the Contractor terminate this Contract if it is found that gratuities in the form of entertainment gifts meals or otherwise were offered or given by the Contractor or any agent or representative of the Contractor to any officer or employee of the City amending or the making of any determinations with respect to the performing of such Contract In the event this Contract is terminated by the City pursuant to this provision the City shall be entitled in addition to any other rights and remedies to recover or withhold from the Contractor the amount of the gratuity 3 2 18 Human Relations Contractor shall abide by the provisions of the Tucson City Code Chapter 28 Article 3 2 19 Indemnification To the fullest extent permitted by law Contractor its successors assigns and guarantors shall pay defend indemnify and hold harmless the City of Tucson its agents representatives officers directors officials and employees from and against all allegations demands proceedings suits
168. r agent use Lightweight durable include damage and or drop rating ergonomically designed and capable of extreme weather conditions Support a thermal printer available for citation printing from a patrol car MDC Scratch resistant screen back lit to allow easy reading of text in natural and artificial light conditions easy to read at night screen to minimize reflection User friendly able to be operated while agent wears gloves Audible Signal Must provide an audible alert when a wrong key is depressed or when alerting the user that some information just entered is on one of the stored lists Scofflaw Voice recording and playback City of Tucson Meter and Citation system RFP B 25 10 11 IrDA scanning for meter maintenance Meter enforcement integration can read single and multi space meters wirelessly Fully integrated not attached by separate means color camera that can be used to take a digital picture to document the infraction and permanently attach it to the citation record This imager can be used record accident damage read bar codes on drivers licenses and to document vehicle locations and provide visual proof that a vehicle was parked illegally Citation Handheld Ticket Writer Functionality must be available for a handheld ticketwriter or alternatively for a Patrol Car PC Please indicated if you do not provide for any of these items Time Limit Parking Barcode Printing on Citations 1D
169. r of the materials Non compliance shall conform to the termination clause set forth within this document 3 2 37 Subcontracts No subcontract shall be entered into by the Contractor with any other party to furnish any of the material service specified herein without the advance written approval of the City s Director of Procurement All subcontracts shall comply with Federal and State laws and regulations which are applicable to the services covered by the subcontract and shall include all the terms and conditions set forth herein which shall apply with equal force to the subcontract as if the subcontractor were the Contractor referred to herein The Contractor is responsible for contract performance whether or not subcontractors are used 3 2 38 Subsequent Employment The City may terminate this Contract without penalty or further obligation pursuant to A R S Section 38 511 if any person significantly involved in initiating negotiating securing drafting or creating the Contract on behalf of the City is or becomes at any time while the Contract or any extension of the Contract is in effect an employee of or a contractor to any other party to this Contract with respect to the subject matter of the Contract Termination shall be effective when written notice from the City s Director of Procurement is received by the parties to this Contract unless the notice specifies a later time 3 2 39 Termination of Contract This Contract may be termina
170. r the services rendered by the COMPANY up to the effective date of termination in terms of this Agreement d Forthwith on the expiry or earlier termination of this agreement each party shall return to the other party all documents and materials and Confidential Information belonging to the other party with regard to this Agreement or shall at the option of the disclosing party destroy under written certification by an authorized officer of the other party all documents or materials in connection with this Agreement in a manner that the subsequent retrieval thereof is rendered impossible by any method 12 MISCELLANEOUS 12 1 12 2 12 3 12 4 Default and Other Remedies Nothing herein shall preclude either Party from seeking money damages or injunctive relief to prevent unauthorized use of the Licensed Material or CITY Proprietary Material in the event of a breach of this Agreement Remedies Except as otherwise provided herein no right or remedy herein conferred on or reserved to either Party is intended to be exclusive of any other right or remedy and each and every right and remedy will be cumulative and in addition to any other right or remedy under this Agreement or under applicable law whether now or hereafter existing Injunctive Relief and Special Performance COMPANY and CITY agree that a breach by either of them of its obligations under Article 2 Article 5 Article 6 or Article 11 may cause irreparable harm which cann
171. ractor warrants that all material or service delivered under this Contract shall conform to the specifications of this Contract Mere receipt of shipment of the material or service specified and any inspection incidental thereto by the City shall not alter or affect the obligations of the Contractor or the rights of the City under the foregoing warranties Additional warranty requirements may be set forth in this document A 22 PART B REQUIREMENTS The requirements listed below are placed in the order in which your proposal should be organized Please insert answers and comments into this document an electronic copy is on the web site Relative order of importance for the evaluation criteria can be found in section 2 2 of Part A Table of Contents 1 INTRODUCTION oben evececccesateebceeasaueleevsdueceesstvecteasdveNeaveveduevaevands 3 2 QUALIFICATIONS AND EXPERIENCE 4 2 1 GOMPANY pee 4 2 2 teehee eee oe 5 2 3 PRODUCTS AND SERVICES NATIONAL 5 2 4 REFERENCE INFORMATION tt 5 2 5 CUSTOMER FEEDBACK PROCESS 6 3 APPLICATION 6
172. red to efficiently perform duties under the Contract Persons requesting such information should be referred to the City Information pertaining to individual persons shall not be divulged other than to employees or officers of Contractor as needed for the performance of duties under the Contract unless otherwise agreed to in writing by the City 3 2 11 Contract Amendments The Procurement Department has the sole authority to A Amend the contract or enter into supplemental verbal or written agreements B Grant time extensions or contract renewals C Otherwise modify the scope or terms and provisions of the contract This Contract shall only be modified with the approval of the Department of Procurement Except in the case of a documented emergency approval must be granted prior to performance Any contract modification not explicitly approved by the Procurement Department through a written contract amendment or change order is performed at the sole risk of the Contractor and may not be eligible for payment by the City 3 2 12 Contract The Contract shall be based upon the Request for Proposal issued by the City and the Offer submitted by the Contractor in response to the Request for Proposal plus any further negotiated items The offer shall substantially conform to the terms conditions specifications and other requirements set forth within the text of the Request for Proposal The City reserves the right to clarify any contractual terms with
173. referable 80 character printer with regular and bold print Ability to print bar code or PIN PIN number Easy paper loading Concurrent printing and top of form sensor mark Option Units with ability to take digital photographs Fast citation issuance of approximately 20 to 25 seconds Citation System Media Stock should be compatible with printer for citation legibility and durability and that does not impact battery performance and the printer s lifespan Stock must be appropriate for all application requirements including weather conditions the citation will be exposed to durability requirements plus any state or local regulations about acceptable sizes and materials Stock that is quality material that will project professionalism and ensures readability that facilitates efficient citation payment and processing Citation System Network Communication Vendor will indicate method used to communicate data from the handheld device or mobile computer to the printer i e cable infrared IRDA radio frequency and wireless Vendor will provide costs associated with preventive maintenance periodic inspection to endure reliable communication Handheld devices should be capable of supporting wireless wide area data communications for real time data access and exchange This will provide agents in the field anytime anywhere access to information in the host computer system Batteries easily replaced in the field charge
174. rements of the Contract e The Contractor gives the City a positive indication that the Contractor will not or cannot perform to the requirements of the Contract A 21 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 22 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 Each payment obligation of the City created by this Contract is conditioned upon the availability of City State and Federal funds that are appropriated or allocated for the payment of such an obligation If funds are not allocated by the City and available for the continued purchase of the services and or materials provided under this Contract this Contract may be terminated by the City at the end of the period for which funds are available The City will endeavor to notify the Contractor in the event that continued service will or may be affected by non appropriation No penalty shall accrue to the City in the event this provision is exercised and the City shall not be obligated or liable for any future payments due or for any damages as a result of termination under this paragraph 3 2 40 Title and Risk of Loss The title and risk of loss of material or service shall not pass to the City until the City actually receives the material or service at the point of delivery unless otherwise provided within this Contract 3 2 41 Warranties Cont
175. requirements When using the Licensed Material the CITY shall observe the guidelines set down in the pertinent Documentation The CITY agrees to install any Updates and New Versions of the Licensed Material in due time but in any case not to exceed twelve months following the initial release date 3 3 CITY Responsibilities In addition to other responsibilities described as CITY responsibilities under this Agreement CITY agrees to a Provide to COMPANY personnel reasonable access to the Permitted Sites and Target Environment if the COMPANY requires such access for its work including online access and authorizations therefore b Provide COMPANY personnel required computer time data media documentation data information and working resources required by the COMPANY for its work Nominate and train the appropriate number of Authorized Users for managing the Help Desk d Insure that the Licensed Material is used in strict compliance with agreed guidelines and the guidelines set forth in the relevant Documentation concerning the Use of Licensed Material and maintain records of exceptional situations and program errors timely notify any malfunction according to the agreed procedure 3 4 The CITY undertakes to ensure that telecommunication lines are available and maintained between the CITY s designated Site and places of performance of Services by COMPANY or the COMPANY s central maintenance site as indicated in the applicabl
176. responsible for the existence of the virus it shall within a period of three 3 days from delivery of the copy by the COMPANY remove the virus from the Licensed Material or supply without charge a copy containing no virus If the virus does not fall within the responsibility of the COMPANY the CITY shall pay for the assistance provided by the COMPANY in keeping with the time and material and at the COMPANY s rates of charges valid from time to time 5 4 CITY s Warranties Covenants CITY represents warrants and covenants to COMPANY that a b CITY is responsible for selecting installing operating and using the Licensed Material as delivered by COMPANY and accepted by CITY and for the results achieved therewith CITY shall also be responsible for the installation use and maintenance of the Target Environment CITY shall take reasonable precautions against loss of data due to any error or non conformity in the operation or working of the Licensed material including without limitation emergency procedures data protection regular back up of data virus checks and regular checks of results The CITY is aware of the essential functional features of the Licensed Material The CITY acknowledges that the Licensed Material has not been developed to meet the CITY s specific requirements and it is responsible for ensuring that the Licensed Material satisfies or meets its requirements When using the Licensed Material the CITY
177. ress should be clearly indicated on the outside of the envelope All proposals must be completed in ink or typewritten Questions must be addressed to the Contract Officer listed above AL E RT The City of Tucson is in the process of implementing additional security procedures in City Hall Effective June 3 2013 all visitors will be required to enter only through the north side doors facing Alameda Street When attending a meeting or delivering a solicitation response to City Hall please allow ample time to go through the security screening process Visitors will be required to do the following e Pass through metal detectors security wands e Purses and bags will be searched by security personnel e Obtain a visitor s pass The Tucson Modern Streetcar project construction continues in downtown Tucson Downtown streets will be affected until further notice Please plan your route accordingly For further information please visit the Tucson Modern Streetcar website at http Awww tucsonstreetcar com or call 520 624 5656 ND sb PUBLISH DATE October 4 2013 CITY OF TUCSON DEPARTMENT OF PROCUREMENT 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 P O BOX 27210 TUCSON AZ 85726 7210 PART A INTRODUCTION INSTRUCTIONS AND TERMS amp CONDITIONS REQUEST FOR PROPOSAL NO 140922 PAGE 2 OF 22 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 Table of Contents 1 22 5 6
178. ria are listed below in the relative order of importance All proposals will be evaluated and scored based upon the responses to the Phase One criteria After final scoring of the Phase One criteria a short list will be created The short listed Offerors shall proceed into Phase Two activities Phase Two activities shall consist of interviews demonstrations and reference checks Upon the conclusion of each interview the City shall request a revised offer from the short listed vendors Upon the conclusion of Phase Two activities the City shall re score the short listed vendors using the Phase One criteria plus cost Re scoring shall be based upon the original proposal as well as any additional information obtained during the Phase Two activities Upon final scoring of the Phase Two activities a ranking will be established The City may proceed into exclusive or concurrent negotiations which may include but not be limited to product service and price negotiations with the top ranked Offeror s The proposals received in response to this solicitation shall be evaluated based upon the following evaluation criteria which is listed in relative order of importance The narrative portion and the materials presented in response to this Request for Proposal shall be submitted in the order as requested and outlined in Part B Phase One A Application Requirements The City will evaluate the functional requirements based upon how well the proposed a
179. rial which it has supplied CONFIDENTIALITY 6 1 Obligations of Confidentiality Each Party in such capacity the Receiving Party acknowledges and agrees to maintain the confidentiality of Confidential Information as hereafter defined of the other Party in such capacity the Disclosing Party provided by the Disclosing Party or otherwise received by the Receiving Party hereunder as allowed by State Statute The Receiving Party shall not disclose or disseminate the Disclosing Party s Confidential Information to any Person or entity other than those directors officers employees agents subcontractors Permitted Affiliates Authorized Users of the Receiving Party who have a need to know it in order to assist the Receiving Party in performing its obligations or to permit the Receiving Party to exercise its rights under this Agreement unless required by State Statute or Court Order In addition the Receiving Party shall a take all reasonable steps to prevent unauthorized access to the Disclosing Party s Confidential Information b not use the Disclosing Party s Confidential Information or authorize other Persons or entities to use the Disclosing Party s Confidential Information for any purposes other than in connection with performing the Receiving Party s obligations or exercising the Receiving Party s rights hereunder c upon the request of the Disclosing Party and a reasonable opportunity to City of Tucson
180. roved by the City s Director of Procurement If the Contractor fails or refuses to make such repair or replacement the City will determine a cost and the Contractor shall be liable for the cost thereof which may be deducted from the Contract price 3 2 30 Provisions Required by Law Each and every provision of law and any clause required by law to be in the Contract shall be read and enforced as though it were included herein and if through mistake or otherwise any such provision is not inserted or is not correctly inserted then upon the application of either party the Contract shall be amended to make such insertion or correction 3 2 31 Records Internal control over all financial transactions related to this Contract shall be in accordance with sound fiscal policies The City may at reasonable times and places audit the books and records of the Contractor and or any subcontractors Said audit shall be limited to this Contract 3 2 32 Right to Assurance Whenever one party to this Contract has reason to question in good faith the other party s intent to perform the former party may demand that the other party give a written assurance of this intent to perform In the event that a demand is made and no written assurance is given within five 5 days the demanding party may treat this failure as the other party s intent not to perform and as a cause for possible Contract termination 3 2 33 Right to Inspect The City may at reasonable
181. rticles had not been inserted herein 12 12 Counterparts This Agreement may be executed in two or more counterparts each of which shall be deemed an original but all of which together shall constitute one and the same instrument 12 13 Enurement This Agreement shall enure to the benefit of and be binding upon the Parties and their respective successors and permitted assigns City of Tucson IN WITNESS WHEREOF the Parties have caused this Agreement to be duly executed as of the day and year first written above CITY OF TUCSON COMPANY NAME By By Name Laura Jestings Name Title Contract Administrator Title Date Date m city of tucson software license agreement with changes by client and then by dsd draft 5 14 08 doc City of Tucson Attachment A PRODUCT COVERED BY THIS AGREEMENT City of Tucson Attachment B LICENSED MATERIALS INCLUDING THIRD PARTY OR ANCILLARY SOFTWARE City of Tucson Attachment C MAINTENANCE AND SUPPORT AGREEMENT City of Tucson Attachment D TARGET ENVIRONMENT City of Tucson ATTACHMENT A NATIONALIPA Requirements for National Cooperative Contract To be Administered by National Intergovernmental Purchasing Alliance Company The following documents are used in evaluating and administering national cooperative contracts and are included for Supplier s review and response National IPA Exhibit A NATIONAL IPA RESPONSE FOR NATIONAL COOPERATIVE CONTRACT
182. rty with prompt written notice of any Claim or Losses for which such Party is seeking or may seek indemnification hereunder provided that the failure of the Party seeking indemnification to promptly notify the indemnifying Party hereunder shall not relieve the indemnifying Party of any liability with respect to the Claim or Losses except to the extent the indemnifying Party demonstrates that the defense of the Claim or the avoidance or mitigation of any Losses is prejudiced by such failure An indemnifying Party shall a keep the other Party fully informed concerning the status of any litigation negotiations or settlements of any such Claim and b allow the other Party at its own expense to participate in such litigation negotiations and settlements with counsel of its own choosing The indemnified Party shall tender defense of the Claim to the indemnifying Party and provide reasonable cooperation at the indemnifying Party s expense and full authority to defend or settle the Claim Notwithstanding the forgoing neither Party shall have the right to settle any Claim without the prior written consent of the other Party if such settlement contains a stipulation to or an admission or acknowledgement of any wrongdoing whether in tort or otherwise on the part of the other Party The indemnifying Party shall have no obligation to indemnify any amount in settlement agreed by the Indemnified Party unless the indemnifying Party agreed to such settlem
183. s use value added service or other similar taxes that may be imposed by any applicable taxing jurisdictions upon CITY or COMPANY relating to the Product delivered hereunder or the License Fee payable therefore COMPANY agrees to separately itemize such taxes on its invoices to CITY and to remit the tax amounts received from CITY to the appropriate taxing authority COMPANY shall be solely responsible for any corporate taxes and income taxes based upon the income or revenue of COMPANY 4 3 Invoices and Payment COMPANY shall submit invoices for the License Fee upon delivery to CITY of the Product Invoices shall be mailed to City of Tucson Finance Department Accounts Payable Division PO Box 27450 Tucson AZ 85726 7450 Payment of invoices shall be made by CITY to COMPANY within 30 days following receipt of each such invoice CERTAIN REPRESENTATIONS WARRANTIES AND COVENANTS 5 1 Mutual Representations Warranties and Covenants Each Party represents warrants and covenants to the other that a this Agreement constitutes the legal valid and binding obligation of it enforceable against it in accordance with its terms except as such enforceability City of Tucson b may be limited by bankruptcy laws and other similar laws affecting creditors rights generally and by general principles of equity the execution delivery and performance of this Agreement by it does not and will not conflict with or constitute a breach
184. s Supporting Cost Summary 1 Provide an itemized breakdown of all software being proposed from the core system optional modules and third party NOTE If annual maintenance varies by year provide detail in section 6 2 7 below City of Tucson Meter and Citation system RFP B 46 5 2 1 1 Core System Modules 1 List the required modules for the base system and additional modules that are necessary to meet the City s core requirements as outlined in the Application Software section of the RFP Cost of Annual Software Maintenance hoe Required Description License Fee Trainin give details in 9 7 below Core System Modules Total 5 2 1 2 Optional Modules in Suite 1 List the modules contained in the product suite that are beyond the City s core system requirements and are optional purchases Cost of Annual Software Maintenance Required Description License Fee Trainin give details in g 7 below Optional Modules in Suite Total 5 2 1 3 Software from Partner or Third Party 1 List software being proposed that is provided by a third party Cost of Annual Software Maintenance _ Required eee Description License Fee Trainin give details in 9 7 below City of Tucson Meter and Citation system RFP B 47 Software from Partner or Third Party list Total 5 2 1 4
185. s data acquisition costs from previous database Describe your assumptions for each scenario The City hosted and Vendor hosted options apply Please complete one or both options depending on the requested responses If you are NOT submitting a response under an option please insert the comment DOES NOT APPLY under the title for that section 5 1 Cost Summary City Hosted If you are not submitting an offer for a City hosted solution please insert he phrase DOES NOT APPLY in bold letters here You may then delete the remainder of this section Description Total Cost Base System Modules exc Maintenance Optional Modules in Suite exc Maintenance Optional Software from Partners Implementation Planning amp Consulting Training Expenses Software Maintenance amp Support for 5 years Additional Software Tools or Utilities 9 Hardware and or Hosting cost If applicable ASTON 10 Additional Services specify DO NOT APPLY SALES TAXES lt LESS DISCOUNT gt TOTAL City of Tucson Meter and Citation system RFP B 41 5 1 1 Detailed Cost Schedules Supporting Cost Summary Provide an itemized breakdown of all software being proposed from the core system optional modules and third party NOTE If annual maintenance varies by year provide detail in section 6 2 7 below 5 1 1 1 Core System Modules 1 List the required modul
186. s that all Master Agreement sales will be accurately and timely reported to National IPA in accordance with the National IPA Administration Agreement Supplier also commits that its sales force will be compensated including sales incentives for sales to Public Agencies under the Master Agreement in a consistent or better manner compared to sales to Public Agencies if the Supplier were not awarded the Master Agreement SUPPLIER QUALIFICATIONS Supplier must supply the following information in order for the Principal Procurement Agency to determine Supplier s qualifications to extend the resulting Master Agreement to Participating Public Agencies through National IPA 3 1 3 2 Company A Brief history and description of your company B Total number and location of sales persons employed by your company C Number and location of support centers if applicable D Annual sales for the three previous fiscal years Submit your FEIN and Dunn amp Bradstreet report Distribution Logistics A Describe how your company proposes to distribute the products service nationwide B Identify all other companies that will be involved in processing handling or shipping the products service to the end user C State any return and restocking policy and fees if applicable associated with returns 3 3 Marketing and Sales A Provide a detailed ninety day plan beginning from award date of the Master Agreement describing the strategy to i
187. seful for news releases handouts web sites and outreach materials e Pamphlet information on How to use the pay stations e Survey forms allowing customers to give direct feedback to ParkWise e A video available to post on the web demonstrating how to use the meters The City will specify color logos and printed instructions at a later date The City before distribution must approve all materials City of Tucson Meter and Citation system RFP B 21 Pay by Plate This shall be considered as a future application but would like proposer to provide a cost MSM shall prompt customers to make payment MSM shall prompt customer to enter license plate number MSM shall process payment and provide receipt As each coin is inserted into MSM MSM shall calculate and display duration of paid parking time If card payment MSM shall prompt customer to select payment increment Upon completion of transaction MSM shall issue a receipt to serve as proof of payment The CMS shall be able to integrate with the City s selected hand held and or License Plate Recognition LPR proposer to identify paid and unpaid license plates for enforcement purposes Vendor shall identify any and all fees paid for pay by plate integration Parking Citation System The Citation System must foster efficient data entry flow that is designed for accuracy speed and limiting errors of omission as well as mistakes Built in data entry checks must prevent
188. services pursuant to the Master Agreement as amended from time to time and including any renewal thereof Contract Sales Supplier shall provide National IPA with an electronic accounting report in Microsoft Excel in the format prescribed by National IPA on a monthly basis summarizing all Contract Sales for such month A sample of the Contract Sales reporting format is provided as Exhibit D attached hereto and incorporated herein by reference To the extent Supplier has guaranteed minimum Contract Sales pursuant to the terms of the Master Agreement in accordance with the terms of its proposal the administrative fee shall be calculated based on the greater of the Contract Sales and the guaranteed Contract Sales set forth in Supplier s proposal 11 Supplier shall maintain an accounting of all purchases made by Participating Public Agencies under the Master Agreement National IPA and Principal Procurement Agency reserve the right to audit the accounting for a period of four 4 years from the date National IPA receives the accounting In the event of such an audit Supplier shall provide all materials reasonably requested relating to such audit by Principal Procurement Agency or National IPA at the location designated by Principal Procurement Agency or National IPA In the event such audit reveals an underreporting of Contract Sales and a resulting underpayment of administrative fees Supplier shall promptly pay National IPA the amount of such und
189. sponse time and other performance metrics Ability to provide a suite of tools to monitor and control all production processes Provision for error logs and messages to assess performance related events Ability to authorize user accounts ids passwords and access rights from a single and central point of control City of Tucson Meter and Citation system RFP B 33 13 Ability to delegate authorization of access to modules of the application to departments responsible for that level of authorization 14 Ability to attribute each transaction to a specific user 15 Provision for optional time out and auto logout of an inactive application session 3 3 8 Interfaces List which standard data interface formats and methods you natively support XML CSV EDI etc The application should have provision in the program for any subroutines on accepted data such aggregation subtotaling concatenation etc List what types of subroutine are supported in existing data interfaces 4 Support and Services 4 1 Training 1 What provision do you have for providing primary training for the proposed system Training shall be adequate to the needs of the typical systems user and administrator What provision do you make for training the typical system user training to address those issues that will be encountered during day to day use Be sure to include training on all system functionality including screen and report use and ad h
190. t an institution relatively our size Database Name and Hardware Operating Production Status Version s Platforms System s Y N 1 Ability to recover the database or a subset to a specific point in time 2 Ability to purge and archive unneeded data 3 Ability to distribute the application among multiple servers 4 Ability to authorize user accounts ids passwords and access rights from a single central point of control 5 Ability to attribute each transaction to a specific user 6 Provision for reliable and secure method for user authentication that conforms to standard such as Kerberos biometric ID etc 7 Provision for encryption capability option that prevents unauthorized access to data 8 Ability to backup and restore the entire database and subsets of the database while users are accessing the system 3 3 5 Business Continuity 1 Describe the licensing requirements for redundant sites beyond the main site 2 Identify the features of your product that support ease of movement to an alternative site for disaster recovery 3 Describe additional services that you offer to support and assist the City to restore functionality and capacity if an incident exceeds the City s capability to respond City of Tucson Meter and Citation system RFP B 32 3 3 6 User Interface Ability to customize individual user menus to only show the options which a user has the security to access Ability for no
191. ted at any time by mutual written consent or by the City with or without cause upon giving thirty 30 days written notice The City at its convenience by written notice may terminate this Contract in whole or in part If this Contract is terminated the City shall be liable only for payment under the payment provisions of this Contract for services rendered and accepted material received by the City before the effective date of termination The City reserves the right to terminate the whole or any part of this Contract due to the failure of the Contractor to carry out any term or condition of the Contract The City will issue a written ten 10 day notice of default to the Contractor for acting or failing to act as specified in any of the following e In the opinion of the City the Contractor provides personnel that do not meet the requirements of the Contract e In the opinion of the City the Contractor fails to perform adequately the stipulations conditions or services specifications required in this Contract e Inthe opinion of the City the Contractor attempts to impose personnel materials products or workmanship of an unacceptable quality e The Contractor fails to furnish the required service and or product within the time stipulated in the Contract e The Contractor is acquired or undergoes a material change of ownership structure e In the opinion of the City the Contractor fails to make progress in the performance of the requi
192. ter Notice of Intent to Award all documents necessary to the successful execution of the Contract 2 24 Award Of Contract Notwithstanding any other provision of the Request for Proposal the City reserves the right to 1 waive any immaterial defect or informality or 2 reject any or all proposals or portions thereof or 3 reissue the Request for Proposal A response to this Request for Proposal is an offer to contract with the City based upon the terms conditions and Scope of Work contained in the City s Request for Proposal Proposals do not become contracts unless and until they are executed by the City s Director of Procurement and the City Attorney A contract has its inception in the award eliminating a formal signing of a separate contract All of the terms and conditions of the contract are contained in the Request for Proposal unless any of the terms and conditions are modified by a Request for Proposal amendment a Contract Amendment or by mutually agreed terms and conditions in the Contract documents 2 25 Proposal Results The name s of the successful offeror s will be posted on the Procurement Department s Internet site at www tucsonaz gov procure upon issuance of a Notice of Intent to Award or upon final contract execution 2 26 Protests A protest shall be in writing and shall be filed with the Director of Procurement A protest of a Request for Proposal shall be received at the Department of Procurement not less than f
193. the concurrence of the Contractor however any substantial non conformity in the offer as determined by the City s Director of Procurement shall be deemed non responsive and the offer rejected The Contract shall contain the entire agreement between the City of Tucson and the Contractor relating to this requirement and shall prevail over any and all previous agreements contracts proposals negotiations purchase orders or master agreements in any form 3 2 13 Default in One Installment to Constitute Total Breach Contractor shall deliver conforming materials in each installment or lot of this Contract and may not substitute nonconforming materials Delivery of nonconforming materials or default of any nature may constitute breach of the Contract Noncompliance may be deemed a cause for possible Contract termination 3 2 14 Duplexed Recycled Paper A 17 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 18 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 In accordance with efficient resource procurement and utilization policies adopted by the City of Tucson the Contractor shall ensure that whenever practicable all printed materials produced by the Contractor in the performance of this Contract are duplexed two sided copies printed on recycled paper and labeled as such 3 2 15 Exclusive Possession
194. the entirety of the City of Tucson Request for Proposal No the COMPANY s response thereto and such additional documents and or attachments as referenced therein ASP means an application service provider providing another Person software based application solutions that enables such other Person with transaction processing ability by remote access or other available means through the application software installed at such service provider s site City of Tucson Attachment A means the document attached hereto and designated as Attachment A entitled and dated Authorized User s means CITY Permitted Affiliates their respective employees officers or agents as may be permitted by CITY to access and use the Licensed Material in accordance with the provisions set forth in this License Agreement solely in relation to the services they provide to CITY BSP means a provider of business processing services including management of the associated business process as a service bureau using software based application solutions Claims means any and all claims third party claims counterclaims complaints demands proceedings actions causes of action and suits and investigations of any nature or kind whatsoever and howsoever arising whether in law or in equity or pursuant to contract or statute and whether in any court of law or equity or before any arbitrator s or other body board or
195. though Arizona does not participate an update of DST via the wireless system as well as capability of loading DST changes for multiple occasions Time of day clock must rack the day of the week Programmable feature options with capability to change wirelessly standard rate operation time of day operation day of week operation City of Tucson Meter and Citation system RFP B 14 10 11 12 13 14 15 16 f N Mechanisms that can take prepayment of meter in non paid working hours and the time is held for use within the next paid working hours operational time period Mechanisms must be configurable to define No Parking times Mechanisms must be able to have the option to require a minimum amount of time to be purchased prior to meter registering time Mechanisms must be able to record the value of coins validated and retrieve audit information via the wireless based management system Mechanisms shall reset to zero the audit register after each transfer of audit information to the management system All mechanisms must be able to report in to the wireless based management system Real time alarm and status reporting for maintenance via wireless based management system Real time revenue and payment information via management system Mechanisms controlled and accessed by the wireless based central management system should be able to accommodate simple and complex dynamic rate structures t
196. times and at the City s expense inspect the place of business of a Contractor or subcontractor which is related to the performance of any Contract as awarded or to be awarded 3 2 34 Rights and Remedies No provision in this document in the Contractor s proposal shall be construed expressly or by implication as a waiver by either party of any existing or future right and or remedy available by law in the event of any claim default or breach of contract The failure of either party to insist upon the strict performance of any term or condition of the Contract to exercise or delay the exercise of any right or remedy provided in the Contract or by law or to accept materials or services required by this Contract or by law shall not be deemed a waiver of any right of either party to insist upon the strict performance of the Contract 3 2 35 Severability The provisions of this Contract are severable to the extent that any provision or application held to be invalid shall not affect any other provision or application of the Contract which may remain in effect without the valid provision or application A 20 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 21 OF 22 P O BOX 27210 TUCSON AZ 85726 7210 CONTRACT OFFICER NATHAN DAOU PH 520 837 4136 FAX 520 791 4735 3 2 36 Shipment Under Reservation Prohibited No tender of a bill of lading shall operate as a tende
197. to National IPA The successful Offeror will be required to sign an Administration Agreement with National IPA A sample Administration Agreement is provided as Attachment A Exhibit B National IPA Administration Agreement Offerors should have any reviews required to sign the document prior to submitting a response Offeror s response should include any proposed exceptions to the National IPA Administration Agreement Identify all other companies that may be involved in processing handling or providing products or services available to agencies nationwide Include any subsidiaries or company owned entities that may provide products or services under the Contract City of Tucson Meter and Citation system RFP B 40 5 Cost Costs are evaluated on a fully loaded five year cost of ownership All costs must be itemized according to the proscribed table formats for details behind the summary line information If the tables provided do not include a provision for a cost category add it within the table Describe the costs to the City for the following scenarios If your solution is hosted provide total costs including application and hosting charges and separate the fees if possible If your solution is locally supported provide costs for application acquisition maintenance and estimates of server hardware software and telecommunications costs both acquisition and on going maintenance In all approaches include any other costs such a
198. to any third parties 7 5 Residual Knowledge Nothing in this License Agreement is intended to prevent either Party from using the knowledge skill and general experience gained by it or its employees in the performance of this License Agreement to the extent they are retained in the unaided memories of such Party s personnel Such personnel s memory will not be considered to be unaided if such personnel makes reference to refresh his memory to documents containing Confidential Information belonging to the other Party or the Source Code of the other Party Nothing contained in this Section 6 6 shall be construed as granting separate license to the Intellectual Property or Confidential Information by one Party to the other Party 7 6 Ownership of Data COMPANY acknowledges that all data related to this project including but not limited to names addresses personal contact information of people involved in an incident photographs investigative materials correspondence identifying and tracking information maps and all other CITY records either as provided initially by the CITY in subsequent data transmittals or as keyed delivered interfaced or otherwise created in the system is the sole and exclusive property of the City of Tucson CITY The COMPANY makes no claim on the data and agrees to securely maintain the data in such manner as is defined within this agreement to freely release all data at the end of the agreement for an
199. tor including Worker s Compensation coverage The Contractor is advised that taxes social security payments and other withholdings shall not be withheld from a City payment issued under this Contract and that Contractor should make arrangements to directly pay such expenses 3 2 21 Inspection and Acceptance All material or service is subject to final inspection and acceptance by the City Material or service failing to conform to the specifications of this Contract shall be held at the Contractor s risk and may be returned to the Contractor If returned all costs are the responsibility of the Contractor Noncompliance may be deemed a cause for possible Contract termination 3 2 22 Interruption Parole Evidence This Contract is intended by the parties to be a final expression of their agreement and is intended also as a complete and exclusive statement of the terms of this agreement No course of prior dealings between the parties and no usage of the trade shall be relevant to supplement or explain any term used in the Contract Acceptance or consent in the course of performance under this Contract shall not be relevant to determine the meaning of this Contract even though the accepting or consenting party has knowledge of the nature of the performance and the opportunity to object 3 2 23 Licenses Contractor shall maintain in current status all Federal State and local licenses and permits required for the operation of the business conducted by t
200. tor shall abide by the provisions of the Tucson Procurement Code Chapter 28 Article 3 2 3 Americans with Disabilities Act The Contractor shall comply with all applicable provisions of the Americans with Disabilities Act Public Law 101 336 42 U S C 12101 et seq and applicable Federal regulations under the Act 3 2 4 Applicable Law This Contract shall be governed and the City and Contractor shall have all remedies afforded to each by the Tucson Procurement Code and the law of the State of Arizona State law claims shall be brought only in Pima County Superior Court 3 2 5 Assignment Delegation No right or interest in this Contract shall be assigned by the Contractor without prior written permission of the City and no delegation of any duty of the Contractor shall be made without prior written permission of the City s Director of Procurement The City shall not unreasonably withhold approval and shall notify the Contractor of the City s position by written notice 3 2 6 Child Sweat Free Policy The Contractor shall comply with all applicable provisions of the United States Federal and State Child Labor and Worker s Right laws and agrees if called upon to affirm in writing that they and any subcontractor involved in the provision of goods to the City are in compliance 3 2 7 Clean Up A 16 CITY OF TUCSON DEPARTMENT OF PROCUREMENT REQUEST FOR PROPOSAL NO 140922 255 W ALAMEDA 6TH FLOOR TUCSON AZ 85701 PAGE 17 OF 22 P O B
201. tribunal Company Deliverables shall mean the Products described in Attachment A in the version set forth therein and applicable Documentation described in Attachment A and additional documents or items which may be delivered by COMPANY to CITY in furtherance of COMPANY S obligations pursuant to this Software License Unless specifically stated reference to Company Deliverables shall not apply to any Third Party Components and CITY Deliverables included in Company Deliverables in accordance with this License Agreement or Attachment Confidential Information shall mean all business strategies plans and procedures proprietary information methodologies data and trade secrets and other confidential information and materials of the disclosing party its clients or other persons or entities with whom they do business that may be obtained by the receiving party from any source Confidential Information of COMPANY includes Licensed Material and all information relating to Licensed Material Confidential Information of CITY includes such information as may be protected by law or other confidentiality agreements concerning third parties such as citizens customers or prospective customers of CITY or any of its Affiliates Control means in respect of any Person the possession directly or indirectly of a the power to direct or cause the direction of the management and policies of that Person and b ownership of more than fifty per
202. ts listing Maintaining state codes Maintaining vehicle make and model tables Maintaining vehicle color table Maintaining stored remarks list Please which of these your software provides Please describe minimum specifications for installation of system Please Describe database environment Does the system allow for Virtual Environments e Host PC System will provide Table Maintenance for Maintain violations table Maintain officers table Maintain geographic zones table Maintain streets listing Maintain state codes Maintain vehicle make and model tables Maintain vehicle color table Maintain stored remarks list The database used must be ODBC compliant and capable of backing up and restoring data as necessary The Host PC System must be able to download citation information to the Computer System Aztec used by the City Court Department and upload information Scofflaws etc from the Court s Aztec system Ability to adapt to any new system City Court may utilize New system with be AJACS Please list all court systems you can interface with City of Tucson Meter and Citation system RFP B 28 10 Availability of remote access 11 Must work within the City of Tucson client and server environment Citation System Reporting The system must at a minimum provide the following standard reports 1 Display delinquent ticket list for a vehicle 2 Daily ticket listing 3 Voided ticket listing 4 Workload
203. ts or Attachments hereto or the provisions of the License Agreement or RFP the provisions of this License Agreement shall prevail with respect to any matters relating to scope of license ownership of Intellectual Property and Intellectual Property Rights limitation of liability warranties indemnification and confidentiality obligations LICENSE 2 1 Grant of License City of Tucson a b Subject to the terms and conditions set forth in this License Agreement and payment of the applicable License Fees effective upon the delivery by COMPANY to CITY of the Product in return for payment of the License Fees and other charges agreed herein COMPANY hereby grants to CITY and CITY hereby accepts an irrevocable except as provided in Section 11 non exclusive fully paid up upon payment of the applicable License Fees royalty free non transferable except as specifically permitted under this License Agreement right and license to Use and to permit its Authorized Users to Use the Licensed Material at Permitted Sites and on the Target Environment during the Term for CITY s and Permitted Affiliates business processes The forgoing license does not a authorize installation of the Licensed Material at any site other than the Permitted Site s b permit access to and Use of the Licensed Material for any purpose other than as permitted under this License Agreement or c permit access to and Use of the Licensed Material to any Person
204. uctured including contact information for the highest level executive in charge of the sales team I Explain in detail how the sales teams will work with the National IPA team to implement grow and service the national program J Explain in detail how your organization will manage the overall national program throughout the term of the Master Agreement including ongoing coordination of marketing and sales efforts timely new Participating Public Agency account set up etc K State the amount of your company s Public Agency sales for the previous fiscal year Provide a list of your top 10 Public Agency customers the total purchases for each for the previous fiscal year along with a key contact for each L Describe your company s information systems capabilities and limitations regarding order management through receipt of payment including description of multiple platforms that may be used for any of these functions M Provide the Contract Sales as defined in Section 10 of the National Intergovernmental Purchasing Alliance Company Administration Agreement that your company will guarantee each year under the Master Agreement for the initial three years of the Master Agreement 00 in year one 00 in year two 00 in year three N Even though it is anticipated that many Public Agencies will be able to utilize the Master Agreement without further formal solicitation there may be circumstances where Public Agencies will issue
205. ued interest the prevailing party shall be entitled to reasonable attorney s fees and costs in addition to any other relief to which it may be entitled 16 This Agreement and National IPA s rights and obligations hereunder may be assigned at National IPA s sole discretion to an existing or newly established legal entity that has the authority and capacity to perform National IPA s obligations hereunder Supplier may not assign its obligations hereunder without the prior written consent of National IPA 17 All written communications given hereunder shall be delivered by first class mail postage prepaid or overnight delivery on receipt to the addresses as set forth below Requirements for National Cooperative Contract Page 12 of 25 NATIONAL INTERGOVERNMENTAL PURCHASING ALLIANCE COMPANY EXHIBITS EXHIBIT B NATIONAL IPA ADMINISTRATION AGREEMENT A National Intergovernmental Purchasing Alliance Company National IPA Attn President 1600 Westgate Circle Suite 275 Brentwood TN 37027 B Principal Procurement Agency C Supplier 18 If any provision of this Agreement shall be deemed to be or shall in fact be illegal inoperative or unenforceable the same shall not affect any other provision or provisions herein contained or render the same invalid inoperative or unenforceable to any extent whatever 19 This Agreement may not be effectively amended changed modified or altered without the prior written consent of the parties
206. use of the Licensed Material and any information entered used and stored thereon including without limitation protection of data from viruses or any unintended modification destruction or disclosure and for the accuracy and integrity of the results The COMPANY assumes no responsibility for CITY s negligence or failure to retain back up data at regular intervals or protect data from viruses or any unintended modification destruction or disclosure of any data software or other information 10 5 The CITY acknowledges and agrees that the allocation of risk contained in this Section 10 is reflected in the fees and other charges under this Agreement and is a reasonable allocation of the risk between the parties 11 TERM AND TERMINATION 11 1 Term The term of this License Agreement shall commence as of the Effective Date and shall continue to remain in effect until the expiration of the initial term running until the end of the calendar year which contains the fifth anniversary its effective date unless and until it is terminated in accordance with the provisions of this Agreement Term may be extended by the parties thereafter as per the procedure laid down below 11 2 No later than one 1 year before the expiry of the initial term of the License Agreement the CITY may make a written request for extension of this Agreement by a further term of one 1 calendar year in return for payment of the applicable license and maintenanc
207. will be considered an unfavorable reference 3 What is the average size of governments population employees where the product being proposed is installed 4 What is your customer retention rate Define measurements used to calculate 2 5 Customer Feedback Process 1 Do you have a user group or groups for the product being proposed If so list the contact names phone numbers website and addresses 2 Is there an active Users Group for clients that have your products installed 3 Is the Users Group managed independently 4 Is your company represented at Users Group meetings 5 Does the Users Group hold an annual meeting for all members 6 Where are regional Users Groups meetings held closest to the City 7 What role do Users Groups or Users play in modifications to the product 3 Application Requirements This section includes the specific evaluation criteria that the City will consider in the evaluation of proposals received Offerors shall respond to all requirements in the order in which they are presented Response to requirements in each section will be requested in two formats 1 a written narrative response one to two paragraphs to questions requests with each answer to be inserted immediately after the corresponding question and 2 a single letter response to an Ability to provision for phrases These appropriate single letter responses are Y Yes N No M Modification F Future or T
208. word table of names and ID s of authorized users AGENCY Software must allow easy selection of department designations AREA This field must allow alphanumeric data and entered at the beginning of each shift or permit changes if the beat assignment or area is changed during the shift Fields listed above 3 through 12 are entered once at the start of the shift and are automatic thereafter unless they are changed by the PSA VIOLATION LOCATION A stored table of 1 000 streets or locations must be available to make this entry very simple for the PSA PARKING METER NUMBER Must provide an alphanumeric field to enter the meter number when issuing meter violations VIOLATION DESCRIPTION FINE These three fields on the citation must be entered with one keystroke entry by the PSA VEHICLE LICENSE When this field is entered with the state field stored lists must be automatically searched VEHICLE STATE EXPIRATION DATE OF REGISTRATION YEAR OF VEHICLE PERMIT NUMBER This field must accommodate alphanumeric data used for the parking permit VEHICLE MAKE A user specific make list must be programmed into the handheld to make this a single keystroke entry VEHICLE MODEL A user specific model list must be programmed into the handheld to make this a single keystroke entry VIN NUMBER This must be an alphanumeric field used for the full VIN City of Tucson Meter and Citation system RFP B 24 23 24 25 26 27
209. y been advertised and competed The Supplier benefits from a contract that allows Participating Public Agencies to directly purchase goods and services without the Supplier s need to respond to additional competitive solicitations As such the Supplier must be able to accommodate a nationwide demand for services and to fulfill obligations as a nationwide Supplier and respond to the National IPA documents Attachment A While no minimum volume is guaranteed to the Supplier the estimated annual volume of meters and citation parking systems purchased under the Master Agreement through National IPA is approximately 25 million This projection is based on the current annual volumes among the City other Participating Public Agencies that are anticipated to utilize the resulting Master Agreement to be made available to them through National IPA and volume growth into other Public Agencies through a coordinated marketing approach between the Supplier and National IPA The requirements of the City of Tucson are reflected in the RFP The City anticipates National IPA Participating Agencies may have different requirements and different fee structures The awarded Offeror will have the ability to offer their complete and comprehensive line of products services and future technologies associated with parking meters and citation systems National IPA participants may sign a supplemental or usage agreement with the awarded Offeror substantially based on the terms a
210. y by Plate mode City of Tucson Meter and Citation system RFP B 11 14 15 16 17 18 19 20 21 22 23 24 The keypad must be modular and easily unplugged and removed with basic tools for easy servicing Coin Vault Container All denominations of coins must be held in a double locked secured coin container A key must be required to remove the coin container from the pay station A separate different key must be required to open the coin container or similar method may be proposed below Maintenance personnel without keys must not be able to remove or open the coin container Please indicate what payment modes the MSM shall be capable of operating in The Central Management System CMS shall be able to integrate with the City s selected hand held enforcement equipment to identify paid and unpaid spaces for enforcement purposes MSM shall operate in an independent network environment Explain how you can ensure that each MSM is wirelessly enabled to communicate without the installation of any additional networking equipment or ancillary infrastructure Proposer shall identify any and all fees paid to another entity for any pay by space integration MSM components shall be microprocessor controlled in on line virtual real time communication with proposed hosted web based CMS Transactions occurring at equipment shall be reported to Central Management system in real time Please i
211. y ownership rights interest or title in or to the Licensed Material any Intellectual Property Rights therein nor do they permit CITY to make Derivative Works other than by obtaining any Derivative Works from COMPANY under and in accordance with Attachment A or to make copies of the Licensed Material except as specifically authorized under this License Agreement or with prior written permission of COMPANY To the extent that Product and or the Licensed Material consists of any software codes such material when delivered to CITY pursuant to this License Agreement shall be delivered by COMPANY in Object Code form only and CITY shall not have any right or license with respect to the Source Code of the Product and or the Licensed Material 2 2 Customization and Maintenance Services The Parties acknowledge and agree that this License Agreement and Attachment A are contemporaneous contracts requiring the CITY to obtain any and all services related to the Products and Licensed Material exclusively from the COMPANY or such subsidiaries contractors or resellers as may be specifically identified or approved by the COMPANY unless otherwise agreed by COMPANY in a written amendment to this License Agreement CITY hereby retains COMPANY and COMPANY agrees to provide to CITY Services related to the customization enhancement implementation maintenance and other services described in the Agreement The CITY acknowledges that any modification alteration enh
212. y reason and to permanently remove all data from their systems once the CITY has issued a written receipt for the data s return a The COMPANY will make copies of all of the CITY s data within ten 10 days of receipt of the CITY s written request for such data The data is to be delivered via electronic media in a format mutually agreed upon by the CITY and the COMPANY Proof of receipt of a request is constituted by the delivery acknowledgment provided by third party package handlers or by the US Postal Service The CITY agrees to bear reasonable costs for extracting the data not to exceed 1 000 dollars b If the COMPANY fails to deliver the data within ten 10 days of receipt of a request or upon termination of the contract or if the COMPANY fails to either securely maintain all data files while they are in possession of them or to completely erase all the data from the COMPANY s possession after the data has been returned to the CITY upon termination of this agreement then the COMPANY shall be liable for all costs fees and damages incurred by the CITY as a result of the COMPANY s actions RESERVED Section 8 is intentionally left blank INDEMNIFICATION 9 1 Infringement Indemnity by COMPANY a To the extent a Party becomes aware such Party shall promptly and fully notify the other Party of any Claim by any third party asserting that the Use by CITY or an Authorized User of the Licensed Material infringes or is lik
213. y to CITY if such modification was not made or authorized by COMPANY b use of the Licensed Material contrary to the Documentation provided by COMPANY or c use of the Licensed Material other than in Target Environment or use of the Licensed Material in combination with products and systems not contemplated in the applicable Documentation or Specification or d infringing element or defects contained in any CITY provided Material Further COMPANY shall not be considered to be in breach of the warranties to the extent that COMPANY offered to CITY a correction or Upgrade and CITY failed to implement such correction or Upgrade within the timeframe defined in section 5 4 In such cases the work put in by the COMPANY in order to determine the cause of the fault and to remedy the fault shall be invoiced in accordance with the COMPANY s current rates of charges This shall also apply to consequential services or supply of products in relation to such work including but not limited to the delivery of a corrective code or a corrected version of the defective part of the Licensed Material or for instructions as to how the error can be avoided The COMPANY shall also be released from its warranty obligations if the CITY does not complain of a program error promptly or does not put into productive operation a corrective code provided by the COMPANY in fulfillment of its warranty obligations or a correct Update or Version of the pertinent part of Licensed Mate
214. ystem must allow manual entering of infraction data from manually issued PIN s This is necessary to allow users that are not normally assigned a device to be able to use it The Unit must include at the minimum the following Drop down lists available in f fields Please indicate if the field is included If you do not provide for this field please describe how the field could be entered DATE OF ISSUE This field must be automatic and not alterable by the PSA The internal real time clock and calendar must be monitored daily by the Host computer TIME OF ISSUE City of Tucson Meter and Citation system RFP B 23 10 11 12 13 14 15 16 17 18 19 20 21 22 HANDHELD TICKETWRITER NUMBER A pre designated 3 to 5 digit number must be assigned to each handheld ticket writer CITATION NUMBER The handheld ticket writer software must allow up to a 9 digit number and 2 digit alphanumeric prefix that is automatically incremented PSA NAME This field must be entered at the beginning of each shift or when the handheld ticket writer is issued to another PSA Two persons must be able to use the same computer during a shift and daily reports at the end of the shift would segment the citations issued by each PSA A signature space must be provided on the citation and located below the printed information PSA Badge Number PASSWORD A four character password must be entered which matches the pass

RFP – Parking Meters

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RFP &ndash; Parking Meters

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RFP – Parking Meters