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Status Reports

1. gt Correct system no Maxicode Zipcode Maxicode incorrect zipcode gt Correct zipcode Maxicode Class Maxicode faulty class code Correct class code Maxi Sec mess Maxicode secondary message has an illegal length gt Correct length of secondary message Maxicode Country Maxicode faulty country code gt Correct country code 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 8830 Status Measure 8031 Status Measure 8850 Measure 8851 Status Measure 8852 Status Measure 8853 Status Measure 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Cod49 Datalength The user data string is too long Not all characters can be coded in the bar code The bar code is not printed Shorten the data string Cod49 wrong data The data string contains wrong characters The bar code is not printed gt Correct the content of the data string Unknown filetype Graphic files with the extention declared in the Easy Plug command YG are not supported gt Transform the graphics file into another file format or use another graphic in a supported format Check if the spelling of the file extention is correct Graphic open The graphics file declared in the Easy Plug 4YG command cannot be found on the compactflash card Possible reasons are e Path and or designation of the graphics file stored on the compactflash card doesn t match the path and or des
2. AP 4 4 5 4 5021 I2G Conf xx Status Confirmation error during communication via the IC bus with the device xx O For information on the assignment of device IDs refer to 0 on page 27 Measure Switch printer off and then back on again after 30 sec If the error message continues to appear please contact the manufacturer 5022 I2C Busy xx Status Error during communication via the IC bus with the device xx Device always reports that it is busy O For information on the assignment of device IDs refer to 0 on page 27 Measure Switch printer off and then back on again after 30 sec If the error message continues to appear please contact the manufacturer 5023 I2C LAB xx Status Error during communication via the IC bus with the device xx O For information on the assignment of device IDs refer to 0 on page 27 Measure Switch printer off and then back on again after 30 sec If the error message continues to appear please contact the manufacturer 5024 I2C BER xx Status Error during communication via the IC bus with the device xx O For information on the assignment of device IDs refer to 0 on page 27 Measure Switch printer off and then back on again after 30 sec If the error message continues to appear please contact the manufacturer 5025 I2C Polling xx Status Polling error during communication via the IC bus with the device xx Measure Switch printer off and then back on again after 30 sec If the error message
3. 5064 Backing paper Status Happens with dispenser version printers Shows up when the diameter of the rewinded backing paper roll has become too large Measure Clear the rewinding mandrel Press the Online button to acknowledge 5100 I2G timeout xx Status Error during the running of the Sensor Test service function Measure Acknowledge by pressing the Online button gt Contact service technician 5101 Headadjust error Status Error during the running of the Head Alignment service function Measure Acknowledge by pressing the Online button gt Contact service technician 5102 Dot Defective Status Defective dot detected during the running of the Head dot test service function Measure Acknowledge by pressing the Online button 5120 Home position Status The applied applicator cannot reach the home position this can be caused by an impact from outside e g extending it manually which has moved the applicator In those cases the stepper motor looses steps and doesn t regain its home position Preconditions for this error to occur e The parameter DP INTERFACE Interface type is set to USI Applicator e Internal inputs are enabled Measure gt Take care not to move the applicator by force Ackknowledge by pressing the Online button 5121 Touch down Status The applied applicator doesn t reach the Touch Down Position what means that it extends completely without reaching any product o
4. 5203 Touch down sens Status The touchdown sensor s was were already triggered before the application Measure gt Check cable and compressed air connections reconnect them properly if necessary 5204 Start delay Status The device received another start signal during printing applying a label Precondition Parameter APPLICATOR PARA gt Start error stop or DP INTERFACE gt Start error stop is set to On Measure gt Check the labelling procedure increase the product distance Set parameter Start error stop to Off 10 04 Rev 3 00 05 USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports 5205 Applicator gen Status Measure General software error O Please read the notes in section General software errors 5206 Applicator resp Status Measure Communication with the Al exceeded a given time frame Switch the printer off and on again after half a minute If the error still occurs after several trys please contact our technical support 5207 Appl driver 1 Status Measure Shortcut or overheat at power output 1 of the Al gt Check the connections 5208 Appl driver 2 Status Measure Shortcut or overheat at power output 2 of the Al Check the connections 5209 Appl driver 3 Status Measure Shortcut or overheat at power output 3 of the Al Check the connections 5210 Appl driver 4 Status Measure 5500 Stat
5. Rewinder mat tear Label material at the backing paper rewinder is torn off The AP 5 4 Dispenser shows this message also if the backing paper sleeve was too large during material initialization the backing paper web could not be tightened gt Acknowledge by pressing the Online button gt Secure label material to the rewinder Knife fault Faults at the cutter Acknowledge by pressing the Online button 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5006 Head fault Status Print head lifting malfunction head sensor Measure gt Check whether dirt is preventing the head contact lever from moving freely if necessary clean gt If not successful call Service 5007 Material feed Status Fault at the material feed Measure gt Acknowledge by pressing the Online button 5008 Ribbon end Status Ribbon end Measure e When using thermal printing 1 Check whether the parameter SYSTEM PARAMETER Ribbonautoecon is set to deactivated 2 Acknowledge by pressing the Online button 3 Switch off the ribbon end detection parameter SYSTEM PARAMETER Ribbonautoecon 4 Press the Online button processing of the job continues gap LS is reinitialised e When using heat transfer printing Measure 1 1 Tighten ribbon or set the spring plate on the ribbon unwind mandrel so that the ribbon core turns the mandrel with it and the ribbon core ca
6. Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 8103 TrueDoc Font Status Error font with the number given is not contained in the system Measure gt Check font no if necessary select another font 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 8104 Speedo alloc Status Fault while initializing the speedo fonts Measure gt Load firmware new O Refer to the service manual topic section Firmware 8105 Load TrueType Status Damaged font file Measure Switch printer off and then back on again after thirty seconds Reload font file if necessary select another font 8106 Fonttype wrong Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 8107 Character set Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 8108 Symbol set Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 8109 TT specifications Status General software error Measure Switch printer off and then back on again after thirty seconds Please re
7. Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 9003 Print head type Status A wrong printhead type is selected in the printer menu Measure Correct the setting of the printhead type O Set the printhead type using parameter SPECIAL FUNCTION gt Printhead type 9004 Unexpected Error Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 9005 No Printhead Status Printhead could not be detected Possible causes Printhead cable not connected Wrong printhead type Defective printhead cable Defective CPU board Printhead cable plugged into wrong connector on the CPU board Measure gt Check printhead cable printhead and CPU board and replace defective parts 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 9007 Bad MAC Address Status This error message is displayed if an invalid MAC address is programmed to the CPU board Valid means the MAC address matches the range 00 0a 44 XX XX XX In this case the network will not be initialised To enable work with the network a valid Avery MAC address must be programmed on the board This can only be done by an authorized service technician or by the manufacturer Measure gt Acknowledge the status
8. Status Faults at the scanner The scanner is tested during printer initialization by switching it on for a moment A properly working scanner will afterwards send a reply signal to the printer A missing reply signal provokes the status message The missing of the reply signal can have several reasons Measure Acknowledge by pressing the Online button d Red scanner LED lights up If not there is a lack of power supply Check if the scanner connection cable is plugged in correctly and if the connection cable is damaged Yellow scanner LED lights up shortly after switching the printer on If not the scanner test was faulty 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5016 ALX Rewinder Status Only ALX 92x The output stage board belonging to the Rewinder motor is not connected or damaged Measure Check if the board is connected properly gt Exchange the board to verify if it is damaged 5017 Power Supply Status Communication fault of the power supply during the running of the service function Head dot test The power supply didn t succeed in switching to the dot check mode that is reducing the head voltage to 10 V Also in this case temporary disturbances on the measurement line of the H8 processor caused by the power supply are a possible reason Even if the switchover is defective the status message is displayed continousl
9. Unknown letter in a subcommand gt Check Easy Plug sequence Param tab inc General software error gt Acknowledge by pressing the on line button Please read the notes in section General software errors R x Q One or more illegal commands between ER and Q gt Check transmitted Easy Plug sequence O Notes about using Easy Plug commands can be found in the Easy Plug manual ER missing One or more format commands without leading ER self acknowledging gt None The command is still carried out O Notes about using Easy Plug commands can be found in the Easy Plug manual AM x AQ One or more illegal commands between AM and Q gt Check Easy Plug sequence O Notes about using Easy Plug commands can be found in the Easy Plug manual 1013 Comm flag inc Status Measure General software error Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 1014 Uninit integer Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1015 Uninit float Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General softwa
10. 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 6207 No file card Status Error during the carrying out of the Compact Flash Test service function no Compact Flash Card found Measure gt Acknowledge by pressing the Online button 6300 Out of memory Status Not enough free memory available to load additional print jobs The job buffer is completely filled with print jobs Measure gt Delete spooler using the parameter SPECIAL FUNCTION delete spooler 6301 Incomplete job Status The Easy Plug interpreter failed interpreting a certain print job to the end The print job has possibly not been terminated by a Q command Measure Check if the print job is properly terminated with 7Q 6310 Centr Timeout Status The Easy Plug command Xn triggers a status acknowledgement via centronics Interface But the PC dosn t pick up the supplied data Measure gt Check the data line connecting printer and PC 6311 Centr Timeout Status The Easy Plug command Xn triggers a status acknowledgement via centronics Interface But the PC dosn t pick up the supplied data Measure gt Check the data line connecting printer and PC 8001 Shared Memory Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 8002 Stream Buffer Status General software error
11. 1030 Command incorr rrrareranrrnerenanen 11 1031 Too many slashes 008 11 1032 Incorrect chat 11 1033 Uninit flash poar 11 1034 1035 1036 1037 1038 1087 1088 1089 1090 1091 1092 1093 1094 1097 1099 1110 1111 1112 1113 1114 1115 1120 1121 1122 1123 1124 1125 1126 1127 1128 1130 1131 1140 1141 1150 1160 1170 1171 1172 1173 1174 1175 Biel t ge EE 11 Uninit com 11 Wrong combi Dora 11 Software error ER 11 Software error rrunrrvvnrvvnvernversen 11 OLV not active 12 Norealtumecochk 12 Seek Fkt Error 12 Incomplete Job 12 Wrong var Ted 12 Rename nie 12 BEG Eg UC 12 More than 3 figs ccccseeeeeeeees 13 Out of memop 13 FE GNO EE 13 Opening Bracket 13 Closing Bracket cccssseeeeees 13 Para No Value aaccannc 13 No Default Value anen 13 lt Limit value vunne 14 SVAL 2 Peer 14 Incorr LOGO mo 14 LOGO EE 14 Creating logo 14 Rename Jogo0o 14 LOGO TIIE eg 14 Delete error an 15 FETE NEE 15 File ON 15 File exists eee 15 Float overflow 15 Combi overflow 15 LANG 100 IONG supre 15 Para INCOM Bl usanne 15 Integer overflow 16 String too Jong 16 X POS width 16 X POS zer 16 Y POS SIGN OI L sner 16 TPM 16 Max width right 16 Max width Jet 17 10 04 Rev 3 00 05 1176 1177 1178 1200 1201 1210 1240 1241 1242 1243 1244 1245 1246 1247 1260 1270 1272 1273 1276 1277 1278 1279
12. ALX 92x AP 4 4 5 4 Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1395 Label too wide Status A printjob contains an AM command which sets the label width to a measure exceeding the maximum print width The maximum print width depends on the printer type O Refer to the user manual topic section Specifications for the maximum label width Measure gt Reduce the label width set by the AM command in the concerned print job until the label width matches the maximum print width 1396 Label too long Status Label length setting exceeds the maximum label length The maximum label length depends on the memory configuration of the printer O The info printout Memory Status shows among other data the maximum label length Read more about info printouts in topic section Info Printouts and Parameters Measure gt Reduce the label width setting 1470 X Offset Status The x position of a layout element graphics text is beyond the label margin The element is shifted automatically to the first admissible position at the correct side of the margin Measure gt Check the x positions of the layout elements and change them if necessary 1471 Y Offset Status The y position of a layout element graphics text is beyond the label margin The element is shifted automatically to the first admissible position at the
13. Logo no is invalid because it is outside of the address field self acknowledging gt Check whether the logo no has been given as being smaller than 0 zero or larger than 255 Logo exists Logo already exists gt Change the designation of the logo repeat saving Creating logo General software error O Please read the notes in section General software errors Rename logo General software error O Please read the notes in section General software errors Logo file General software error O Please read the notes in section General software errors 10 04 Rev 3 00 05 1125 Status Measure 1126 Status Measure 1127 Status Measure 1128 Status Measure 1130 Status Measure 1131 Status Measure 1140 Status Measure 1141 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports Delete error General software error Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors File creation A file could not be created The error may e g be caused by a faulty filename or by too less printer memory gt Check all used filenames for length applied characters etc Change the name if faulty gt Check the printer for enough memory File format A file name doesn t match the DOS filename convention Check all used filenames for len
14. continues to appear please contact the manufacturer 5051 Barcode Infeed 1 Status TT4 only Error while reading the bar code on the material in infeed 1 Measure gt Check whether material in infeed 1 is inserted correctly The bar code must be in front in advance direction on the material bottom Insert material correctly if necessary gt Check whether the bar code print is erroneous on material in infeed 1 Exchange material if necessary 5052 Barcode Infeed 2 Status TT4 only Error while reading the bar code on the material in infeed 2 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Measure gt Check whether material in infeed 2 is inserted correctly The bar code must be in front in advance direction on the material bottom Insert material correctly if necessary gt Check whether the bar code print is erroneous on material in infeed 2 Exchange material if necessary 5053 Barcode Infeed 3 Status TT4 only Error while reading the bar code on the material in infeed 3 Measure gt Check whether material in infeed 3 is inserted correctly The bar code must be in front in advance direction on the material bottom Insert material correctly if necessary gt Check whether the bar code print is erroneous on material in infeed 3 Exchange material if necessary 5054 Barcode Infeed 4 Status TT4 only Error while reading the bar code
15. 42 Tag read ent 42 Tag select Tiret 42 Tag RF COMM ent 42 EEPROM failure An 42 Parameter range rrrnrnvrnrnvrennnr 42 Unknown CM 42 Protocol length rrnrnrvarevnnnrnen 43 CMD not avail orerorrernnrorranner 43 SOE Te 43 Eet 43 ISOC On HO E 43 Fiegen 43 ISO error 416 rrrannrrornnnnnnvrnnnn 43 SO SO AT se 43 SO enor 71S sa 43 ISO eror FI susen 43 ISO error 2070 43 BOT ae EE 44 Wrong tag type sesessseeereeeseen 44 Max Taostailed 44 Odd Nex SING se 44 Job without 2 44 Param mmcorrect 44 Nov prog ert 44 New prog Vers rernrrrnrrvrnvernvrernr 45 Memory error rrsarernennnanvvnnnener 45 Load H8 program sses 45 FRON data vaar 45 Speedofont data 45 Printengine soft 45 No sensor found 46 Filesystem regis ek 46 File sys format 46 Drive OPEN EE 46 Filesystem close rernnrornnnvnrnnre 46 Disk directory rrrrarernnrvnnrvrnerernr 46 Write TEE 46 mere eee EE 46 NO TING Adur 47 Out of memop ik 47 Incomplete oh 47 Centr Timeout rrrarrnnrrvvnnrrennnrn 47 Centr Timeout rrrarrnnrrrvnnrrennnrn 47 Shared Memory esenneseneeneennn 47 10 04 Rev 3 00 05 8002 8103 8104 8105 8106 8107 8108 8109 8110 8111 8112 8200 8201 8202 8300 8301 8302 8303 8304 8305 8306 8307 8308 8309 8310 8311 8400 8401 8402 8403 8404 8405 8406 8407 8500 8501 8600 8601 8700 8701 8702 8703 USER SERVICE MANUAL St
16. Elements such as character line or logo do not fit into the physical print format self acknowledging Only elements which completely fit into the print format are printed gt Alter value for width or position of elements Max length top Maximum label length top reached Correct label layout use shorter label length Max length bot Maximum label length bottom reached gt Correct label layout use shorter label length x Dots lt zero Bit Image Switch printer off and then back on again after thirty seconds GetRLE reset st number of bytes number of lines does not correspond to the file length gt Switch printer off and then back on again after thirty seconds GetRLE error st GetRLE byte has error status Switch printer off and then back on again after thirty seconds itoa Short Strin General software error O Please read the notes in section General software errors New FS gt E General software error O Please read the notes in section General software errors New Read Pointer Faulty memory assignment for print jobs O Please read the notes in section Unspecific errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 1242 New FE in job Status Faulty memory assignment for print jobs Measure O Please read the notes in section Unspecific errors 1243 New delete order Status Faulty memory assignment for
17. General software errors 1113 No Default Value Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 10 04 Rev 3 00 05 1114 Status Measure 1115 Status Measure 1120 Status Measure 1121 Status Measure 1122 Status Measure 1123 Status Measure 1124 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports lt Limit value A sent Easy Plug command contains a value which exceeds the admissible range at the bottom limit The faulty value is replaced automatically by a default value matching the limits Example YT109 1 The value 1 has been assigned to the parameter d Admissible for d are the values 0 1 2 3 Therefore 1 exceeds the value range at the bottom limit gt Check the Easy Plug command on admissible values and correct them if necessary gt Limit value A sent Easy Plug command contains a value which exceeds the admissible range at the top limit The faulty value is replaced automatically by a default value matching the limits Example YT109 5 The value 5 has been assigned to the parameter d Admissible for d are the values 0 1 2 3 Therefore 5 exceeds the value range at the top limit gt Check the Easy Plug command on admissible values and correct them if necessary Incorr logo no
18. Too many slashes Status Too many parameters between two slashes Measure Check Easy Plug sequence 1032 Incorrect char Status Parameter contains an invalid character Measure gt Check Easy Plug sequence 1033 Uninit flash par Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1034 Uninit restrict Status A restricted string parameter could not be initialized Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1035 Uninit combi Status General software error A combi parameter could not be initialized Measure gt Confirm by pressing the Online button O Please read the notes in section General software errors 1036 Wrong combi para Status General software error A combi parameter could not be initialized Measure Confirm by pressing the Online button O Please read the notes in section General software errors 1037 Software error Status General software error Measure gt Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1038 Software error Status General software error 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Measure Switch printer off and then bac
19. a 10 04 Rev 3 00 05 USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports General information about status reports 5 Area Of applcaton 5 Display of status reports rrrrarrrrrrrvarernnr 5 Acknowledging status report 5 General software errofS senseenneenneenennna 6 Unspecific errors 6 Not listed status reports 6 Listing of all Status reports ccceceeeeee ees 7 1000 No new commande 7 1001 Parameter Table 7 1002 Comm sorting ranrrrrnrerrarerrarennnn 7 1003 Too many slashes rrarrnnrrvnrrnnr 7 1004 Slash W O Param ccceceseeeeeeeeees 7 1005 2 same commands seseeeeennnns 7 1006 Letter mcorrect ce eee cece eee es 8 1007 Command incorr ccccceeeeee seen ees 8 1008 Subcomm INCOFrr cccceeeeeee 8 1009 Param tab INC rarrnnrnervanrnnrnannnnnnr 8 1010 ER Oen 8 1011 R MISSING E 8 1012 AM x Or 8 1013 Comm Tage 8 1014 Uninit integer eee 9 1015 ITO A EE 9 1016 Uninit eng 9 1017 Uninit Ost 9 1018 Too many Ost 9 1019 Uninit BCD para eee ees 9 1020 TOO much Image 9 1021 Uninit image par eee 9 1022 Too many files 10 1023 Uninit Flebarg 10 1024 Com too long 10 1025 Com twice here 10 1026 Comm w o Tag 10 1027 Uninit parameter 10 1028 Parameter uninit 008 10 1029 Param INCOrr arrarnnrrrnrnnrrnrrnnnnne 10
20. code has been printed poorly so that the OLV can not detect it Measure gt Check if the OLV is connected correctly gt Check the printout quality If the printout is poor change the print parameters and or use a different material ribbon combination gt Make a dot check May be that a dot is defective which was ought to print an important line of the bar code gt f the bar code has not been printed at all check the print job 4101 OLV limit exceed Status The read bar code exceeds a user specified limit The limits e g contrast or readability can be set via the parameter menue or via Easy Plug command Measure gt Check the printout quality gt Change the limit gt Eventually modify the print parameters or the material ribbon combination 4103 OLV barcode type Status The OLV found out that the bar code type which was just printed and read doesn t match the bar code specified in the print job Measure Check the printout 4104 OLV Timeout Status General software error Measure Please read the notes in section General software errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 4105 No OLV response Status Measure 4106 Status Measure 5000 Status Measure Example This error may occur shortly after switching on the printer with the OLV device already switched on It indicates that the OLV version
21. correct side of the margin Measure gt Check the y positions of the layout elements and change them if necessary 3000 RS232 Overrun Status Receive error at the RS232 interface COMT overrun Measure Acknowledge by pressing the Online button 3001 RS232 Parity Status Receive error at the RS232 interface COMT parity Measure Acknowledge by pressing the Online button Check parameter setting at printer INTERF PARA Parity and PC 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 O Notes about setting the printer parameters are given in the chapter Info Print outs and Parameters in the User Manual 3002 RS232 Frame Status Receive error at the RS232 interface COM7 frame Measure gt Acknowledge by pressing the Online button Check parameter setting at printer INTERF PARAM Baud rate stop bits and PC O Notes about setting the printer parameters are given in the chapter Info Print outs and Parameters in the User Manual 3003 RS232 Overrun Status Receive error at the RS232 interface COM2 overrun Measure Acknowledge by pressing the Online button 3004 RS232 Parity Status Receive error at the RS232 interface COM2 parity Measure Acknowledge by pressing the Online button Check parameter setting at printer INTERF PARA Parity and PC O Notes about setting the printer parameters are given in the chapter Info Print
22. errors 1327 Update Field Gre Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1328 Var Field Creati Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1329 Count Field Crea Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1330 Create clk field Status General software error Measure O Please read the notes in section General software errors 1331 Field type inv Status Invalid field type Measure gt Acknowledge by pressing the Online button 1332 Field length inc Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1333 Logo not there Status Selected logo does not exist Measure gt Check file name existence of the logo 1334 YV Data incorr Status Illegal entries for a YV field variables data field Measure gt Acknowledge by pressing the Online button Correct data 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 O Notes about using Easy Plug commands can be found in the Easy Plug manual 1335 YV Field cont Status Content of the YV field variables data field could not be pasted Measure Acknowledge by pressing the Online button O Notes a
23. message by pressing the Online button The printer will be starting but cannot be used with a network gt Contact the technical support for a new programming of the boards MAC address f a new programming is not possible exchange the CPU board 9009 Temporary MAC Temporary MAC address Status This error message is displayed if the MAC address has the value 00 0a 44 00 00 00 This MAC address is used only during production Measure gt Acknowledge the status message by pressing the Online button The printer will be starting and the network can be used gt Contact the technical support for a new programming of the boards MAC address H a new programming is not possible exchange the CPU board 9011 Bootloader ext Bootloader external device Status At least one external device e g Al BLDC output stage has no valid e g an incomplete application program loaded This is the reason why the device remains in the bootloading status and signalizes this status message The error can only occur until now 05 04 if an Al is applied Measure gt Load a valid application program 9013 Head voltage Status Faulty 5 V print head supply voltage Possible causes are e Only AP 5 4 Printhead was connected to the wrong connector on the CPU board e Short circuit possibly is the printhead defective Measure Only AP 5 4 Check if the printhead is connected to the correct connector on the CPU board Change the connect
24. number was not successfully read Possible causes are e Wrong connection cable between OLV and printer e Faulty interface parameter setting for Com2 e Power supply of the OLV interrupted or not available e Defective I O board Com2 gt Check the possible causes of failure and exchange defective parts OLV Software General software error Please read the notes in section General software errors Bus device One of the devices connected to the I C bus e g output stage boards does not respond This message appears mostly first in a sequence of two or three status messages which help to isolate the error source gt Acknowledge by pressing the Online button Switch printer off and back on again after 30 sec If the error message continues to appear please contact the manufacturer The parameter SYSTEM PARAMETERS Periph device is set to Cutter without an output stage board for a cutter being installed The following status messages appear one after another 1 Status 5000 Generally tells that something went wrong Bus device with IC bus communication gt Press Online button 2 Status 5005 Either no output stage board is prepared to Knife fault drive a cutter or the I C bus data cable is not connected to the output stage board this message appears only in one of those two cases alternative status messages see Tab EN gt Press Online button 3 Status 5020 Time limit exceeded without getti
25. of the immediate command IP The specified parameter value exceeds the admissible value range 0 to 31 Measure gt Specify an admissible parameter value 1277 Wrong S Status Faulty use of the immediate command S The specified parameter value exceeds the admissible value range P R Measure Specify an admissible parameter value 1278 Wrong H X Status Faulty use of the immediate command X The specified parameter value exceeds the admissible value range S B P Measure gt Specify an admissible parameter value 1279 AX wrong number Status Faulty use of the immediate command X The specified parameter value exceeds the admissible value range Measure gt Specify an admissible parameter value 1282 Spooler FB gt L Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1284 Wrong R Status Invalid immediate command self acknowledging Measure gt None The command is ignored 1285 comm incorr Status Faulty use of the immediate command The specified letter is unknown Measure Specify an admissible letter 1290 Label limit Status Value for x or y position exceeds the label limit 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Measure gt Reduce the value for the x or y pos
26. on the material in infeed 4 Measure gt Check whether material in infeed 4 is inserted correctly The bar code must be in front in advance direction on the material bottom Insert material correctly if necessary gt Check whether the bar code print is erroneous on material in infeed 4 Exchange material if necessary 5055 infeed 1 empty Status TT4 only While initializing TT4 reports no material in infeed 1 INB Precondition for this status message is that parameter SY STEM PARAMETERS w wo magazine is set to with Measure gt Check if the material in infeed 1 is loaded correctly respectively if it s loaded at all Acknowledge by pressing the Online button 5056 infeed 2 empty Status TT4 only While initializing TT4 reports no material in infeed 1 INB Precondition for this status message is that parameter SY STEM PARAMETERS w wo magazine is set to with Measure Check if the material in infeed 1 is loaded correctly respectively if it s loaded at all Acknowledge by pressing the Online button 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5057 infeed 3 empty Status TT4 only While initializing TT4 reports no material in infeed 1 IND Precondition for this status message is that parameter SY STEM PARAMETERS w wo magazine is set to with Measure gt Check if the material in infeed 1 is l
27. section General software errors 1023 Uninit File Para Status General software error Measure Switch printer off and then back on again after thirty seconds O Please pay attention to the notes in chapter General software errors 1024 Com too long Status General software error Measure Switch printer off and then back on again after thirty seconds O Please pay attention to the notes in chapter General software errors 1025 Com twice there Status General software error Measure Switch printer off and then back on again after thirty seconds O Please pay attention to the notes in chapter General software errors 1026 Comm w o flag Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1027 Uninit parameter Status Parameter could not be initialised Measure gt Acknowledge by pressing the Online button 1028 Parameter uninit Status General software error Measure gt Acknowledge by pressing the Online button O Please read the notes in section General software errors 1029 Param incorr Status Incorrect parameter in the command Measure gt Check Easy Plug sequence 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 1030 Command incorr Status Error during the command interpretation Measure Check Easy Plug sequence 1031
28. stripes Measure gt Find out why the labels are invalid put things right Increase the maximum value 5590 Odd hex string Status A character string was sent to the transponder Easy Plug command RFS and was ought to be interpreted hexadecimal use RFS with parameter B For this the character string must consist of an equal number of characters This was not the case what triggered this error message Measure gt Send an equal number of characters 5600 Job without Q Status The print job misses the declaration of the print amount Easy Plug command Q Measure Insert a Q command with the print amount 6000 Param incorrect Status Novram check sum error IN Check the setting of the printhead resistance parameter SYSTEM PARAMETER Head resistance before you press the Online button possibly the value is faulty Measure Confirm error by pressing the Online button All parameters are set back to the factory settings 6001 Nov prog err Status Error during allocation of main memory Measure Switch printer off and then back on again after 30 sec If the error message continues to appear please contact the manufacturer 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 6002 New prog vers Status Occurs after firmware update The printer hereby reports that new firmware is available Measure Confirm by pressing the On
29. 0 5512 5513 5521 5522 5523 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 20 BUSY XX sanke 32 2G LAB XXa 32 PEBER Me 32 2G PONG e e 32 Barcode Infeed A 32 Barcode Infeed 72 32 Barcode Infeed 3 0ccceeeeee 33 Barcode Infeed A 33 Infeed 1 emtby 33 Infeed 2 emtby 33 Infeed 3 emtby 34 Infeed 4 emt 34 Stacker UU EEN 34 Dispenser motor rrnnurnnrrvnnnnnn 34 DIS Be IE MOD use 34 PresSSrllugssersqs s 34 Backing paper 35 I2G timeout xx 35 Headadjust error 35 Dot Defective A 35 Home Gosttton 35 FOLK COM WEE 35 PEG NOL Ce EE 36 PSU XX 000 He 37 No USI interface nenanneaennenn 39 7AN 8 deu GE 39 Home Gostton 39 THOUGIVQOWN versie ett s 39 Touch down sens 39 Start delay cccccssesecsseeeeseeees 39 Applicator den 40 Applicator resp 40 ADDI diver RE 40 ADDI OVET 2 ae 40 APP AIVENS EE 40 Appl driver 4 arerarrrarrrnrrrnrrvnnnnn 40 Ulnknowmn 40 Eg EE 40 RFID nemalugugsssnsggssni 40 RFID COM Hmeout 41 COM open Tale 41 Get baud rale 41 No transponder 41 Tag write erf RENE 41 Tag address ert 41 5524 5525 5526 5527 5528 5529 5530 9531 9532 9540 5541 5542 5543 5544 5545 5546 5547 5548 5549 5550 5551 5590 5600 6000 6001 6002 6003 6004 6005 6006 6010 6101 6200 6201 6202 6203 6204 6205 6206 6207 6300 6301 6310 6311 8001 CMD not applcabie
30. 1282 1284 1285 1290 1291 1300 1301 1310 1320 1321 1322 1323 1324 1325 1326 1327 1328 1329 1330 1331 1332 1333 1334 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Max length top 17 Max length Dot 17 x DOS lt 280 se 17 Gel Eresetet 17 GEIRLE SES idee 17 itoa Short Gin 17 NEW ES EE 17 New Read Pointer 0008 17 New FE in job 18 New delete order 18 New wrong Dos 18 New noepgace 18 New HP no espace 18 Out of memory rrrrrrnnrrrvvnnnnrenn 18 TimeDate string rarernrnvnrrvnnnennn 18 comm invalid sa 18 Wrong ES 18 Wrong AC rrrrnnrrvrarrrrarrrrnrrevnnr 19 AP wrong number 19 WRONG FAS Laser 19 WONG E NET 19 AX wrong muer 19 Seeler FB gt Liveisivatsivocerconioxiaiands 19 Wrong R rnrrnnervrnrrnnerevnrennerernr 19 H comm IpCOrn 19 Label MN susen 19 DAM Ned DEE 20 Invalid Commande 20 Table fullscreen 20 Wrong Field 20 No Default Value rrrrrnrrrrrnnrren 20 Bar Code Object rrrnrnnnrnrnnnnnr 20 Logo OPP EE 20 LING EE e 20 Rectangle Obiect 20 Truedoc Object rrararnaravnrrnnnnennn 20 Fix Field Great 21 Update Field Ce 21 Var Field Creap 21 Count Field Crea nnoennenneeennn 21 Create clk eld 21 Field type INV rrrarernanernnnnvanernannnnr 21 Field length INC EE 21 Logo not ere 21 FYV Data INCOM seica ia 21 1335 1336 1390 1391 1392 1393 139
31. 4 1395 1396 1470 1471 3000 3001 3002 3003 3004 3005 3010 3011 4100 4101 4103 4104 4105 4106 5000 5001 5002 5003 5004 5005 5006 5007 5008 5009 5010 5012 5013 5014 5015 5016 5017 5018 5020 5021 AYN Field Cont nccc 22 FAY TOs ele e SE 22 Web width zer 22 WED Eed 22 Job memory TO 22 Job struct GEA 22 Invalidation eervrnnrrnenrvnnnnvnenenne 22 Label too WIde accese 23 Label too Jong 23 XA OMSET ania 23 GO esineen 23 R9232 OV EIN ressa ai 23 RS232 Parly EE 23 SEENEN 24 RS232 Overrun aeee 24 RS232 PAN a cocoa eae eee 24 RS232 E EEN 24 Spooler Overflow 24 Send buffer TO 25 NO OLV Cate ane 25 OLV limit exceed asenn 25 OLV barcode jwpe 25 OEV lee E EE 25 No OLV response 26 OLV Software aeee 26 BUS ee 26 No oaptound 27 Material end 28 Cover open 28 Rewinder mat Tear 28 Knife fault EE 28 Meade eee 29 Material feed 29 RIDDON Le ee 29 BET OC e EE 30 Paper JAIN cecccececeeeeneeeeeeeeseeenees 30 Delete H8 loader aacccnn 30 Prog H8 loader us ERR 30 e EE EE ee ane 30 Scanner aske 30 ALX Rewinder acsee 31 Power Supply rrranrrnarrvarevnnnennre 31 Dot check area ecer 31 2C Timeout XX E 31 ROGN Ne 32 10 04 Rev 3 00 05 5022 5023 5024 5025 5051 5052 5053 5054 5055 5056 5057 5058 5060 5061 5062 5063 5064 5100 5101 5102 5120 5121 5122 5130 5150 5151 5200 5201 5203 5204 5205 5206 5207 5208 5209 5210 5500 5501 5502 551
32. Bar code PDF417 illegal number of columns Alter number of columns PDF417 Style Bar code PDF417 incorrect style gt Alter style PDF417 Command Bar code PDF 417 incorrect command gt Acknowledge by pressing the on line button gt Check and alter commands PDF417 Size Bar code PDF417 incorrect size Alter size PDF417 Details Bar code PDF417 incorrect details gt Alter details 8407 PDF417 Coding Status Measure Bar code PDF417 coding error Switch printer off and then back on again after thirty seconds gt Acknowledge by pressing the Online button 10 04 Rev 3 00 05 8500 Status Measure 8501 Status Measure 8600 Status Measure 8601 Status Measure 8700 Status Measure 8701 Status Measure 8702 Status Measure 8703 Status Measure 8704 Status Measure 8705 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports Code 25int len Bar code Code 25 Interleaved input line too long Shorten input line Postcode length Bar code postcode illegal data length gt Check length of the transmitted data and set it to the permitted length EAN Length Bar code EAN illegal data length gt Check length of the transmitted data and set it to the permitted length UPCE Numbers sys Error First data character of the transmitted data is not O or 1 gt Alter first da
33. RVICE MANUAL Status Reports 5002 Status Measure 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Check sensitivity of the photoelectric switch Parameter SYSTEM PARAMETERS Sens punch LS Materials providing a pour contrast between label and backing paper or between reflex mark and label require a higher sensitivity setting After confirmation using the Online button the material is fed forward automatically and the next gap is sought Material end Material end Material no longer in the gap LS 1 Press Online button in order to acknowledge the status report Display OFFLINE x JOBS 2 Insert material and check the position of the photoelectric switch correct if necessary 3 Press Online button processing of the job continues gap is reinitialised 5003 Cover open Status Measure 5004 Status Measure 5005 Status Measure 64 xx DPM ALX 92x Cover open Housing cover is open Opening the cover causes all other eventually waiting status messages e g ribbon end to be deleted and the Cover open message immediately to be displayed Closing the cover automatically acknowledges the message AP 4 4 5 4 Printhead pressure lever open The printhead pressure lever was opened during the feeding of material or printing The error message is automatically acknowledged with the closing of the printhead pressure lever gt Close the cover or printhead lever respectively
34. X X can only be 00H or FOH 7 6 5 4 3 2 1 0 We not used not used not used not used not used not used not used DC transfer error Byte 4 xxxxxxxx iS not being used yet e Example 0000F020 means EEPROM error and Fan defective 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5150 No USI interface Status DPM ALX 92x only This error appears if no USI is detected while the printer is powering up Measure Check if the USI is defective or not built in 5151 Applic interf Applicator interface Status DPM ALX 92x only Neither Applicator Interface Al nor USI are connected to the device Measure Connect a USI or Al to the device 5200 Home position Status The applicator did not reach its home position within the given time frame Possible causes e The applicator is jammed Applicators driven by compressed air The air supply may be interrupted or switched off e Cable not connected properly Measure gt Check cable and compressed air connections reconnect them properly if necessary gt May the applicator move unhindered remove any obstacles 5201 Touch down Status The applicator did not reach its touch down position within the given time frame Measure gt Check cable and compressed air connections reconnect them properly if necessary gt May the applicator move unhindered remove any obstacles
35. aced at an inadmissible position the Easy Plug interpreter can not proceed the command at this position e g during the loading of files onto a CF card Measure gt Call the ACA command at an admissible position
36. ad the notes in section General software errors 8110 Unknown char Status Character is not included in the character set character set does not support all characters Measure gt Select another character character set 8111 Stream type Status General software error Measure gt Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 8112 Status Measure 8200 Status Measure 8201 Status Measure 8202 Status Measure 8300 Status Measure 8301 Status Measure 8302 Status Measure 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Font not supp The applied Truetype font is not supported by the system Text which uses this font is ignored gt Use another Truetype font Fixfont number Incorrect fix font no gt Check fix font no alter if necessary Font downl full The font download buffer is full gt Allocate more memory for the download buffer using the parameter SYSTEM PARAMETERS Font downl area gt Rename some speedo fonts on the CompactFlash Card you actually don t use All soeedo fonts named fontxxx spd xxx font no are being loaded into the font download buffer while system startup O For Details refer to the manual Cards subject section Using cards paragraph CompactFlash card Font delet
37. atus Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Stream Buffer anene 47 T UEDOE en EE 47 Speedo Ee 48 Load TrueType rrrarevnnnrnannnnnernene 48 Fonttype wrong 48 Character SC E 48 SVIMDON SEU ude 48 TT specifications c ccceeeee es 48 Unknown chat 48 Stream E 48 Saile G IE 49 Fixfont number 49 Font downl pol 49 FOM dElEEA aan 49 Bar Code EES 49 Bar code AA yanuna eins 49 Barcode checkSuUM saa 49 Bar code sample 50 Bar c Gam COopm 50 Bar code print cccccceccseeeeees 50 Plain copy len rrrarernrrvrarernrrnrer 50 Reddine AS use 50 Bal code ratio EE 50 Module range 50 Bar code element 50 Barcode table ees 51 SEI te CC erie oes 51 PORT EINES Heen 51 PDF417 Columns 51 PDF417 Style rrrranornnrrnnnrnnnnnrnre 51 PDF417 Commande 51 PDEA SIZO susen 51 PDF417 Detalls nnsa 51 PDF417 Coding 51 Code 25Int len aaavsnradssded 52 Postcode Iengoth 52 EAN Length sek RRE 52 UPCE Numbers eye 52 IDM Data with OU 52 IDM Data engt 52 IDM COdINO reiini 52 DM SEES EE 52 8704 8705 8760 8761 8762 8800 8801 8802 8803 8804 8805 8830 8031 8850 8851 8852 8853 8854 8856 8900 8901 8902 8903 8950 8951 8952 9000 9001 9002 9003 9004 9005 9007 9009 9011 9013 9014 9015 9016 9017 9018 IDM Init Error arrarrnnrnarnrnrnnnnnnr 52 IDM rowaicolumms eee 52 EAN128 field len 53 EAN128 Data type saaien 53 EAN128 Iden
38. bout using Easy Plug commands can be found in the Easy Plug manual 1336 YV no incorr Status HV field variables data field with the given no not found Measure gt Acknowledge by pressing the Online button gt Check the number of the YV field O Notes about using Easy Plug commands can be found in the Easy Plug manual 1390 Web width zero Status The printer was set to printing several label rows Easy Plug command R n gt 1 but the label width was by fault set to zero b O Measure Correct the R command regarding the setting of parameter b O Notes about using Easy Plug commands can be found in the Easy Plug manual 1391 Web gt Width Status The printer was set to printing several label rows Easy Plug command ER n gt 1 but both or one of the parameters n and b are set in a way that n b label row width no of rows exceeds the material width Measure Correct the R command regarding the setting of parameters n and b O Notes about using Easy Plug commands can be found in the Easy Plug manual 1392 Job memory full Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1393 Job struct creat Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1394 invalidation Status General software error 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM
39. ck rows Bar code Codablock illegal number of rows gt Correct number of rows Codablock softw Bar code Codablock software error gt Codablock infogr Bar code Codablock info not in line 5 8950 Logo open Status Measure 8951 Status Measure Failure when attempting to read a logo which has previously been copied on RAM disk or on CompactFlash card thus using Easy Plug command DK gt Repeat loading the logo via DK command gt In cases of continuous occurence of this error please contact the technical support File format General software error Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 8952 Not installed Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 9000 Wronq errornum Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 9001 Software Error Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 9002 Software Error Status General software error
40. e bar code print image gt Acknowledge by pressing the Online button gt Check whether the transmitted data is permitted for the bar code type if necessary alter the data Plain copy len Illegal bar code plain copy line has more than 300 characters gt Reduce line length Readline dist General software error Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors Bar code ratio Illegal bar code ratio Select another ratio Module range Maximum range of the bar code module exceeded gt Reduce module range Bar code element Bar code element exceeds the maximum permitted size of 253 dots 21 mm gt Reduce size of the bar code element 10 04 Rev 3 00 05 8311 Status Measure 8400 Status Measure 8401 Status Measure 8402 Status Measure 8403 Status Measure 8404 Status Measure 8405 Status Measure 8406 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports Barcode table General software error Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors PDF417 ECC Bar code PDF417 incorrect ECC level Error Correction Level Alter ECC level PDF417 Lines Bar code PDF417 illegal number of lines gt Alter number of lines PDF417 Columns
41. ease read the notes in section General software errors 5532 CMD not avail Status The sent command cannot be executed at the moment Measure gt Check if all system components match the spezifications 5540 ISO error 1 Status Faulty system configuration Possible reasons may be e Faulty firmware version of the reader e The applied transponders doesn t match the reader Measure gt Firmwarestand des Readers berpr fen Die verwendeten Transponder mit der Spezifikation des Readers vergleichen evtl andere Transponder verwenden 5541 ISO error 2 O See ISO error 1 5542 ISO error 3 O See ISO error 1 5543 ISO error 415 O See ISO error 1 5544 ISO error 416 O See ISO error 1 5545 ISO error 417 O See ISO error 1 5546 ISO error 418 O See ISO error 1 5547 ISO error 419 O See ISO error 1 5548 ISO error 420 O See ISO error 1 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5549 ISO error O See ISO error H 5550 Wrong tag type Status A transponder type was detected which is not known by the reader it cannot be used Measure gt Use another transponder type which is known to the reader 5551 Max Tags failed Status The maximum permissible number of invalid labels was reached This value is to be set via parameter SYSTEM PARAMETERS gt Max Tags To Stop IND Invalid labels are being printed on with diagonal
42. ed Attempt to access a font which is no longer available on CF card or on RAM disk font was deleted or renamed gt Check the label layout Load the not available font or use another available font Bar code corr Error a bar code correction factor greater than 25 has been selected gt Reduce correction factor Bar code data Incorrect bar code data The bar code data is not permitted for the selected bar code type gt Use data permitted for the bar code type Barcode checksum Error during calculation of the bar code check sum Check transmitted data gt If the error continues to occur please contact the manufacturer Send the transmitted Easy Plug data 10 04 Rev 3 00 05 8303 Status Measure 8304 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports Bar code sample Error during calculation of the bar code sample gt Check whether the transmitted data is permitted for the bar code type if necessary alter the data Bar c plain copy Error during integration of the plain copy line in the bar code sample Check whether the transmitted data is permitted for the bar code type if necessary alter the data 8305 Bar code print Status Measure Measure 8306 Status Measure 8307 Status Measure 8308 Status Measure 8309 Status Measure 8310 Status Measure Error during calculation of th
43. gth applied characters etc Change the name if faulty File exists A file is ought to be loaded into the printer memory via DF command The command was used without adding the parameter O for Overwrite but a file already exists under the given name Rename one of both files or set the parameter O Float overflow Number of figures is too high for a floating comma variable Switch printer off and then back on again after thirty seconds gt Reduce the number of figures Combi overflow Number of figures is too high for a combi variable Switch printer off and then back on again after thirty seconds gt Reduce the number of figures Line too long Error during conversion from EPT into BIN permitted line length exceeded gt Reduce line length Para incorr BI Error during processing of a Bit Image parameter gt Acknowledge by pressing the on line button 10 04 Rev 3 00 05 USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports 1150 Integer overflow Status Measure Too many figures for an integer variable Switch printer off and then back on again after thirty seconds gt Reduce the number of figures 1160 String too long Status Measure 1170 Status Result Measure 1171 Status Result Measure 1172 Status Result Measure 1173 Status Result Measure 1174 Status result Measure A string parameter e
44. ignation declared by the YG command e The file is not available on the compactflash card Check if the spelling of the graphics file is the same both in the YG command and on the compactflash card Graphic header A graphics file declared by a Easy Plug YG command should be proceeded The file header doesn t match the file The graphics file is possibly faulty Check the file and replace it if necessary Graphic palette A graphics file declared by a Easy Plug YG command should be proceeded Error reading the graphics palette The graphics file is possibly faulty Check the file and replace it if necessary 10 04 Rev 3 00 05 8854 Status Measure 8856 Status Measure 8900 Status Measure 8901 Status Measure 8902 Status Measure 8903 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports Graphic read A graphics file declared by a Easy Plug YG command should be proceeded Error reading the file The graphics file is possibly faulty Check the file and replace it if necessary Free store size The memory partition needed for loading and transforming of the graphics file is too small Enlarging the memory partition that is increasing the value of the parameter SYSTEM PARAMETER Free store size Codablock columns Bar code Codablock illegal number of columns gt Correct number of columns Codablo
45. ise signals avoid the transmission Measure gt Check the system for the mentioned error causes and correct them 5526 Tag select first Status read or write command was given without selecting the transponder at first Measure Add a select command before using the read write command 5527 Tag RF comm err Status Transponder and reader are unable to communicate Possible reasons are e More than one transponder is within reach of the antenna e No transponder is within reach of the antenna Measure gt Check the label material feeding eventually remove paper jam 5528 EEPROM failure Status e The reader cannot write on the transponder EEPROM e A faulty checksum was detected before writing on the EEPROM Measure gt Repeat the writing attempt Try another transponder 5529 Parameter range Status Faulty address Transponders of the same type may have memory ranges of different sizes according to this the admissible addresses differ too The fault occurs if a block address targets beyond the address range of the transponder Measure gt Change the address gt Use a transponder with a wider address range 5530 Unknown CMD Status The reader doesn t support the used command Measure gt Change or replace the command 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5531 Protocol length Status General software error Measure O Pl
46. ition 1291 Draw field Status Function call drawing object unsuccessful Measure 1300 Invalid Command Status General software error Measure Please read the notes in section General software errors 1301 Table full Status General software error Measure O Please read the notes in section General software errors 1310 Wrong Field ID Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1320 No Default Value Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1321 Bar Code Object Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1322 Logo Object Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1323 Line Object Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1324 Rectangle Object Status The error can have several causes Measure O Please read the notes in section Unspecific errors 1325 Truedoc Object Status The error can have several causes 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Measure O Please read the notes in section Unspecific errors 1326 Fix Field Creati Status The error can have several causes Measure O Please read the notes in section Unspecific
47. k on again after thirty seconds O Please read the notes in section General software errors 1087 OLV not active Status OLV specific Easy Plug commands have been used OLVI or OLVD without having set the printer to OLV use at first Measure Set the printer to OLV use O See parameter INTERF PARAM gt COM2 PORT gt Function Option 1088 No realtimeclock Status RTC specific Easy Plug commands have been used YS or YC without having a RTC installed Measure Installa RTC O For details refer to the Service Manual topic section General Service chapter Assembling accessories Option board 1089 Seek Fkt Error Status General software error An error occured while processing the function Seek in the internal file system of the printer Measure Confirm by pressing the Online button O Please read the notes in section General software errors 1090 incomplete Job Status The actual print job was not terminated by the Q command In other words after a start command ER for a label format follows another ER command without the first format being terminated by Q Measure gt Confirm by pressing the Online button Terminate the print job with a Q command 1091 Wrong var field Status An error occured while interpreting the text string of a variable data field The error could e g be caused by a YT or a YB command Easy Plug Self acknowledging error Measure gt Check the text stri
48. line button All parameters are set back to the factory settings 6003 Memory error Status Error during partitioning of the main memory Measure Switch printer off and then back on again after thirty seconds Switch printer off and back on again after 30 sec If the error message continues to appear please contact the manufacturer 6004 Load H8 program Status Appears when a no valid H8 firmware is loaded b after a forced start of the boot loader Measure Case a 1 Press the Online button to confirm 2 Load H8 firmware O For details refer to the service manual topic section Firmware section Loading the H8 system Case b gt Press the Online button to confirm Q For details refer to the service manual topic section Firmware section Loading the Firmware using boot loader 6005 Fixfont data Status Defective fixfonts Measure gt Load the firmware new O Refer to the service manual topic section Firmware 6006 Speedofont data Status Defective speedo fonts Measure gt Load the firmware new O Refer to the service manual topic section Firmware 6010 Printengine soft Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 6101 No sensor found S
49. ltage exceeds the admissible range Dot Check defective Indicates a detected power supply fault in the course of a Dot Check Measurement Example While measuring the internal reference resistance have the admissible tolerances been exceeded Fan defective Indicates a fan fault if its control allows any error detection Critical overheat A critical temperature is set in register critical temperature limit If the critical value is exceeded the power supply switches off immediately and sets this bit to 1 Overheat A critical temperature is set in register critical temperature limit If the critical value is exceeded the power supply switches off well controlled and sets this bit to 1 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 e Byte 2 XXXXXXXX X X 7 6 5 4 3 2 1 0 gt Reserved must be 0 Shows an error bit which is provided by the printer controller Reserved must be 0 Shows an error bit which is provided by the printer controller not used not used not used Temperature sensor defective The measurement at the A D converter leads to a temperature below 20 C or over 1 70 C All outputs except the logic supply are switched off Operation time counter Data are not consistent in connection with the operation time counter EEPROM error Data content of the EEPROM is not consistent Byte 3 XXXXXXXX
50. ly ruled out Such errors are described in the error directory as General software errors They can only be corrected by the manufacturer If errors which are described in the error directory as General software errors repeatedly occur please notify the manufacturer quoting the error number and the circumstances in which the error occurred Unspecific errors Some errors can have more than one cause To be able to find the specific reason for such an error it is important that it can be reproduced Send the layout and or the print job which makes this status message appear to the manufacturer Our Technical Support will try hard to find a solution by reproducing the situation which triggered the error Not listed status reports Some status reports are not shown in the list of status reports They provide developers of the printer firmware and trained service personnel with information about special conditions particularly with regards to the printer firmware If your printer displays status reports which are not included in the following list please refer to the authorised service office Make a note of the status number and the circumstances in which the message occurred 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Listing of all Status reports 1000 No new command Status General software error Measure Switch printer off and then back on again af
51. n still be removed 2 Press the Feed button in order to acknowledge the status report Display OFFLINE x JOBS 3 Press the Online button processing of the job continues gap LS is reinitialised Measure 2 1 Press the Cut button to deactivate the acoustic signal 2 Press the Feed button in order to acknowledge the status report Display OFFLINE x JOBS 3 Insert a new ribbon 4 Press the Online button processing of the job continues gap LS is reinitialised 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5009 USI start error Status This status message can only be triggered with activated parameter DP INTERFACE Start error stop It occurs if another start signal is given while printing a label Measure Acknowledge by pressing the Online button Press the Feed button afterwards to proceed with the print job 5010 Paper jam Status Paper jam shows up if the automatic paper jam detection was triggered Measure Acknowledge by pressing the Online button gt Incase of false triggering increase the setting of the paper jam level O See parameter SERVICE FUNCTION gt Paper jam level 5012 Delete H8 loader Status Measure Acknowledge by pressing the Online button 5013 Prog H8 loader Status Measure Acknowledge by pressing the Online button 5014 Power Status Measure Acknowledge by pressing the Online button 5015 Scanner
52. ng an answer I2C Timeout 4 from device no 4 4 Cutter see 0 alternative status messages see Tab 3 gt Press Online button 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 One of the following status messages may follow second Status Text Missing output stage for the following device Knife fault Cutter motor 5006 Head fault Print head liftmotor 5007 Material feed Feed motor 5008 Ribbon ena Tab 2 Those status messages indicate that the device is not connected to the C bus Third may follow one of the status messages listed below Status Text Tab 3 Status messages which help to further locate the PC bus error xx Device ID of the concerned device see 0 Device 64 xx DPM ALX 92x AP 5 4 TTK 32 0 CPU A A A A 1 Feed motor A 2 Foil motor A A 5 A Rewinder internal 12 USI board A 13 AI board x 15 10 board O Tab 4 Assignment of device IDs as used in status messages related to the PC bus 5001 No gap found Status No gap found or several blank labels fed Measure gt Acknowledge by pressing the Online button gt Check the print mask for gap definition material length Check whether the correct material has been inserted gt Check that the photoelectric switch is clean gt Check material feed and position of photoelectric switch 10 04 Rev 3 00 05 USER SE
53. ngs of variable data fields 1092 Rename file Status General software error Measure O Please read the notes in section General software errors 1093 Delete file Status File cannot be deleted 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Measure gt Check whether the file name is written correctly check whether the file is write protected 1094 More than 3 figs Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1097 Out of memory Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1099 File end Status General software error Measure O Please read the notes in section General software errors 1110 Opening Bracket Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1111 Closing Bracket Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1112 Para No Value Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section
54. oaded correctly respectively if it s loaded at all Acknowledge by pressing the Online button 5058 infeed 4 empty Status TT4 only While initializing TT4 reports no material in infeed 1 Ip Precondition for this status message is that parameter SYSTEM PARAMETERS w wo magazine is set to with Measure Check if the material in infeed 1 is loaded correctly respectively if it s loaded at all Acknowledge by pressing the Online button 5060 Stacker full Status Stacker TCS is full or cover is opened Measure gt Empty stacker gt Close cover gt If S152 appears in spite of a closed cover and an emptied stacker check the function of lid switch and microswitch f not successful call Service 5061 Dispenser motor Status The output stage board for the dispenser motor is not present or defective Measure gt Press the Online button to acknowledge Check the output stage board for the dispenser motor and eventually exchange it 5062 Disp lift motor Status The output stage board for the dispenser lift motor is not present or defective Measure gt Press the Online button to acknowledge Check the output stage board for the dispenser lift motor and eventually exchange it 5063 Press roll Status Dispenser version press roll is not closed Measure Close the press roll 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4
55. or another setting of transmission parameters at the reader module is faulty Measure gt Check if the reader module board is connected correctly gt Check if the reader module board is defective gt Check the setting of the transmission parameters at the reader module 5521 No transponder Status Either there is no transponder tag or more than one transponder within reach of the antenna Measure gt Check the label material feeding remove paper jam if necessary 5522 Tag write err Status A transponder tag cannot be written on for one of the following reasons e Faulty address e g an attempt to write into a protected area e The tag is out of reach of the antenna after it has already been recognized Noise signals avoid the transmission Measure gt Check the system for the mentioned error causes and correct them 5523 Tag address err Status Faulty address The address data targets beyond the logical or physical address range of the transponder Measure gt Change the address 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5524 CMD not applicable Status A command cannot be interpreted by the transponder Measure Change or remove the command 5525 Tag read err Status The plausibility test of the read data failed Possible reasons are The tag is out of reach of the antenna after it has already been recognized No
56. or if necessary gt Replace the printhead 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 9014 Motor voltage Status Faulty 45 V motor supply voltage A possible cause is a short circuit that is the printhead is defective Measure gt Replace the printhead 9015 Network init Status Error during the network initialization Measure gt Contact your network administrator 9016 DHCP Failed Status DHCP failed This may happen if parameter INTERF PARAM gt ETHERNEET PARAM gt IP Adressassign is set to DHCP but no IP address can be drawn Measure gt Contact your network administrator 9017 RTC read failed Status Error while trying to read the realtime clock RTC Happens if an Easy Plug command to read out the RTC is sent but no RTC is built in Measure Check if the printer is supplied with a RTC To do so print a status printout O See parameter INFO PRINTOUT gt Printer status You find the actual date on the printout below the header Systemversion ifa RTC is installed Check if the error occurs repeatedly or sometimes If it occurs repeatedly gt AP 5 4 replace the CPU board 64 xx ALX 92x DPM Replace the RTC If the error still occurs replace the CPU board O If the error occurs sometimes please refer to the notes in section General software errors 9018 CA wrong Pos Status The CA command is pl
57. orts During operation tests are continually carried out to determine whether a malfunction has occurred If a malfunction is detected the corresponding status report appears on the display 64 xx ALX 92x DPM only If the parameter SYSTEM PARAMETER gt Signal buzzer is set to On an additional tone signal is given The status can be requested using the serial interface see Easy Plug command Xn The status report shown on the display is assembled as follows Status XXXX TextTextTextTextlextTe Status Is replaced by either PrintStatus or QueueStatus PrintStatus means the error is caused by malfunction of the printer independent of the sent print job This is a message of the printer control QueueStatus means the error is caused by a faulty Easy Plug command in the print job This is a message of the Easy Plug interpreter xxxx signifies a status number in the range from 0001 to 9999 Using this number the user can look up the status of the printer in the following directory of status reports TextTextTextText stands for a short display text which belongs to each status number In many cases the status of the printer can be identified just on the basis of this short display text More detailed information about the status reports and any measures which may need to be taken is given in the descriptions of the status reports which follow the list of status reports PrintStatus 8704 IDM Init Erro
58. outs and Parameters in the User Manual 3005 RS232 Frame Status Receive error at the RS232 interface COM2 frame Measure Acknowledge by pressing the Online button Check parameter setting at printer INTERF PARAM Baud rate stop bits and PC O Notes about setting the printer parameters are given in the chapter Info Print outs and Parameters in the User Manual 3010 Spooler Overflow Status Fault which is caused by a faulty handshake at a serial or not very likely Centronics interface The consequence is an overflowing data buffer at the printer because the host doesn t stop to send data to the printer Measure gt Acknowledge by pressing the Online button gt Check the connections of the data line especially the signal wires belonging to the handshake 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 3011 Send buffer full Status The send buffer is full This error may happen if the printer status was requested several times Xn but the status reply was not read out Measure gt Make sure that the status reply is read out 4100 No OLV data Status The OLV found out that the bar code type and or the bar code data which was just printed and read doesn t match the bar code specified in the print job The error may have one of the following causes e OLV is not connected switched on The bar code has not been printed The bar
59. print jobs Measure O Please read the notes in section Unspecific errors 1244 New wrong pos Status Faulty memory assignment for print jobs Measure O Please read the notes in section Unspecific errors 1245 New no space Status Faulty memory assignment for print jobs Measure O Please read the notes in section Unspecific errors 1246 New HP no space Status Faulty memory assignment for print jobs Measure O Please read the notes in section Unspecific errors 1247 Out of memory Status Faulty memory assignment for print jobs Measure O Please read the notes in section Unspecific errors 1260 TimeDate string Status General software error Measure gt Acknowledge by pressing the on line button O Please read the notes in section General software errors 1270 comm invalid Status General software error Measure O Please read the notes in section General software errors 1272 Wrong Status Faulty use of the immediate command AA The specified parameter value exceeds the admissible value range 0 to 31 Measure Specify an admissible parameter value 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 1273 Wrong IC Status Faulty use of the immediate command C The specified parameter value exceeds the admissible value range A F Measure gt Specify an admissible parameter value 1276 P wrong number Status Faulty use
60. r Acknowledging status reports Self acknowledging status reports only show an event taking place in the device and are simply for informing the operator about this event The message appears for a short period on the display and is accompanied by a short signal tone The device continues to operate without any intervention from the user 10 04 Rev 3 00 05 Acknowledging Disabling II II II II USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Pay attention to each message in order to punctually prevent malfunctions Status reports which are to be acknowledged must be confirmed by the operator as the activating event or malfunction endangers normal operation The message appears on the display for so long until the malfunction has been corrected and acknowledged with the Enter button A short signal tone is also given when the message appears Messages which are shown following serious errors This condition can be ended with a warm start press Cut Online Feed buttons or by switching off the printer Self acknowledging Header not underlined Acknowledging Header underlined once Disabling Header underlined twice Tab 1 The way of acknowledgment a status message requires can be detected by the text format used for the header The gravity of a status message increases with the number of underlines General software errors Errors in the firmware can never be complete
61. r other resistance Preconditions for this error to occur e The parameter DP INTERFACE Interface type is set to USI Applicator e Internal inputs are enabled 10 04 Rev 3 00 05 Measure USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 gt Correct the applicator position The applicator must reach the product before it is completely extended gt Ackknowledge by pressing the Online button 5122 PLC not ready Status Measure The connected PLC is not on line Preconditions for this error to occur e The parameter DP INTERFACE Interface type is set to USI Applicator e Internal inputs are enabled Check if the PLC is powered on gt Check if the PLC shows any error status Ackknowledge by pressing the Online button 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5130 PSU xxxxxxxx Status Failure of the power supply xxxxxxxx four byte long error code in hexadecimal form Every bit stands for a certain status of the power supply The bit is set to 1 if the status occured Byte 1 XXXXXXXX X X 7 6 5 4 3 2 1 0 ly Output 1 5 V logic The output voltage exceeds the admissible range Output 2 20 28 V printhead The output voltage exceeds the admissible range Output 3 galv 24 V The output voltage exceeds the admissible range Output 4 48 V motor The output vo
62. re errors 1016 Uninit string Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1017 Uninit discr Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1018 Too many discr Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1019 Uninit BCD para Status General software error Measure Switch printer off and then back on again after thirty seconds O Please pay attention to the notes in chapter General software errors 1020 Too much image Status General software error Measure Switch printer off and then back on again after thirty seconds O Please pay attention to the notes in chapter General software errors 1021 Uninit image par Status General software error Measure gt Switch printer off and then back on again after thirty seconds O Please pay attention to the notes in chapter General software errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 1022 Too many files Status General software error Measure Switch printer off and then back on again after thirty seconds O Pay attention to the notes in
63. t ccccceeeeeeeees 53 Maxicode Mode annennennenennnnn 53 Maxicode SYS mo 53 Maxicode Zipcode o neeenennnnnn 53 Maxicode Class 53 Maxi Sec MESS rrarrnrarnrrnnnennnre 53 Maxicode Country rrrrnnnrrnrnnnrr 53 Cod49 Datalength rrrnnnr0rnnn 54 Cod49 wrong data 54 Unknown filetype sses 54 Graphic open 54 Graphic header 54 Graphic palette 0nnaennnannnaann 54 Graphic read 55 Free store SIze rrnrrnnrrnnrrnrnrnn 59 Codablock columms 55 Codablock row 55 Codablock SOftW nennnnnnnnnaenan 55 Codablock infogr cccseeeeeeees 55 LOGO open 55 File format 55 Not installed AA 56 Wrong errornum rnrernrrvrerevnvennr 56 Software Error 56 Software Error 56 Print head we 56 Unexpected Error 56 No Printhead A 56 Bad MAC Address 57 Temporary MAC 57 Bootloader evt 57 Head voltage seeen 57 Motor voltage n se 58 Network mm 58 DHCP E EE 58 RTC read failed nannnannannannnn 58 HCA wrong POS ararnnnrrrnnnnrrennnn 58 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 General information about status reports Display Example Self acknowledging Area of application This description of the status reports is valid for the print components of all the devices listed in the header bar and their options Display of status rep
64. ta character to 0 or 1 IDM Data with 0 Bar code IDM data may not contain 0x0 Correct data IDM Data length Bar code IDM Illegal length of data string gt Check length of the transmitted data and bring it to the permitted length IDM Coding Bar code IDM coding error vc IDM Self test Bar code IDM error during self test gt IDM Init error Bar code IDM error during initialising IDM rows columns The input data does not match the given matrix or the number of rows columns is invalid gt Change the number of rows columns or the input data 10 04 Rev 3 00 05 8760 Status Measure 8761 Status Measure 8762 Status Measure 8800 Status Measure 8801 Status Measure 8802 Status Measure 8803 Status Measure 8804 Status Measure 8805 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports EAN128 field len The number of data after a data identifier does not correspond to the definition for this data identifier gt Change the number of data EAN128 Data type The data type alphanumeric numeric after a data identifier does not correspond to the definition for this data identifier gt Change the data type EAN128 Ident Invalid data identifier Change the data identifier Maxicode Mode Maxicode faulty mode gt Change mode Maxicode Sys no Maxicode incorrect system no
65. tatus Error during the running of the Sensor Test service function Measure gt Acknowledge by pressing the on line button gt Contact service technician 6200 Filesystem regis Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 6201 File sys format Status Error during formatting of the RAM disk or the Compact Flash Card Measure gt Switch printer off and then back on again after thirty seconds If the error message continues to appear please contact the manufacturer 6202 Drive open Status Accessing the CompactFlash card failed Measure Format the CompactFlash card using the PC card drive Try again to write onto the card Try another CompactFlash card 6203 Filesystem close Status Accessing the CompactFlash card failed Measure Format the CompactFlash card using the PC card drive Try again to write onto the card Try another CompactFlash card 6204 Disk directory Status Work directory cannot be opened Measure Acknowledge by pressing the Online button Check designation existence of the work directory 6205 Write disk Status Error during writing on RAM disk or Compact Flash Card Measure Acknowledge by pressing the Online button 6206 Read disk Status Error during reading from RAM disk or Compact Flash Card Measure gt Acknowledge by pressing the Online button
66. ter thirty seconds O Please read the notes in section General software errors 1001 Parameter Table Status General software error Measure Switch printer off and then back on again after thirty seconds O Please read the notes in section General software errors 1002 Comm sorting Status General software error Measure Switch printer off and then back on again after thirty seconds Please read the notes in section General software errors 1003 Too many slashes Status General software error Measure Please read the notes in section General software errors 1004 Slash w o param Status General software error Measure gt Acknowledge by pressing the on line button O Please read the notes in section General software errors 1005 2 same commands Status General software error Measure gt Acknowledge by pressing the on line button O Please read the notes in section General software errors 10 04 Rev 3 00 05 1006 Status Measure 1007 Status Measure 1008 Status Measure 1009 Status Measure 1010 Status Measure 1011 Status Measure 1012 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports Letter incorrect General software error self acknowledging Please read the notes in section General software errors Command incorr Unknown command Check Easy Plug sequence Subcomm incorr
67. us Measure 5501 Status Measure 5502 Status Measure Shortcut or overheat at power output 4 of the Al gt Check the connections Unknown General software error O Please read the notes in section General software errors General General software error O Please read the notes in section General software errors RFID internal General software error Please read the notes in section General software errors 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 5510 RFID COM timeout Status Timeout error There was no communication between reader module and COM2 in the time slot where it should be performed Measure gt Repeat the operation in the course of which the error occured gt Check if the reader module board is connected correctly Check if the reader module board is defective 5512 COM open failed Status There was a communication problem at COM2 while powering up the printer The interface cannot be opened by the printer firmware or it is used by another firmware part Measure Check if COM2 is available that is if it is built in gt Check the function of the COM2 interface 5513 Get baud failed Status There was a communication problem between COM2 and reader module while powering up the printer The baud rate of the reader module is not detected correctly by the printer firmware Baud rate and or parity and
68. xceeds the maximum string length of 256 characters 1024 characters in 2 dimensional bar codes respectively gt Reduce the number of characters in the string X Pos gt width X position exceeds permitted maximum value The previously set print offset is retained gt Reduce value for X position X Pos lt zero Value for X position lt zero The previously set print offset is retained gt Check value for A position for signs Y Pos gt length Y position exceeds the label length The previously set print offset is retained gt Reduce value for Y position Select a longer label Y Pos lt zero Value for Y position lt zero The previously set print offset is retained gt Check value for Y position for signs Max width right Maximum label width right reached Elements such as character line or logo do not fit into the physical print format self acknowledging Only elements which completely fit into the print format are printed Alter value for width or position of elements 10 04 Rev 3 00 05 1175 Status result Measure 1176 Status Measure 1177 Status Measure 1178 Status Measure 1200 Status Measure 1201 Status Measure 1210 Status Measure 1240 Status Measure 1241 Status Measure USER SERVICE MANUAL 64 xx 64 xx Dispenser DPM ALX 92x AP 4 4 5 4 Status Reports Max width left Maximum label width left reached
69. y can the printer be used in normal operation mode Measure Acknowledge by pressing the Online button Y Try again If the error message continues to appear exchange the power supply O For detailed information refer to the appropriate service manual topic section General Service chapter Connections and electrics Powerpack 5018 Dot check area Status A value is measured at the AD transformer which should not occur with a proper working printer That means the current measurement circuit inside the power supply delivers a value which is too high This can be a sporadically occuring fault of the power supply noise voltages or a durable defect Another possibility is that a dot of the printhead has a much too low resistance a rather unlikely option because this dot would be quickly overheated while printing what would damage it and lead to a high resistance Measure gt Acknowledge by pressing the Online button Y Try again If the error message continues to appear please contact the manufacturer 5020 I2G Timeout xx Status Timeout error during communication via the TC bus with the device xx O For information on the assignment of device IDs refer to 0 on page 27 Measure Switch printer off and then back on again after 30 sec If the error message continues to appear please contact the manufacturer 10 04 Rev 3 00 05 USER SERVICE MANUAL Status Reports 64 xx 64 xx Dispenser DPM ALX 92x

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