Account User Manual
Contents
1. Account User Manual Version April 2014 Under Alliance Agreement with LOGICOLL LogiCall Pty Ltd Registration Number Pty 2009 0136 07 Website http www mova co za E mail info mova co za TABLE OF CONTENTS 1 MOVAJAGGOUNT LOGIN cise dunt egesta E 2 MOVA ACCOUNT DET AUS ctiain tentent aa vx ha nme 21 Modify account details and password ccccseescceecceeeeeeeeceeeeeceeecaaeeeceeeeseeeeeeeesseaeeeeeeeseaeeeeessaegeeeeeeaas J CARD DETAIL S H MEER e 3 1 1 Resend MSISDN PIN S AL U DCO ne ee eer ee 3 1 3 Payment t another MOV A ACCOUI 3 1 4 Account balance enquiries Pak dee lectus 3 1 5 Account mini statement enquiries 2 nnne 4 ACCOUNT BENE FIG c M 4 1 Modify account bear pto eae amt hatte eere re terea issu d eiue 4 2 Delete account beneficiary eesssssssssissssseseeeeeeeenn nnne nennen a 4 3 Load new account eene nennen nennen annee nnns ann nnns nna nnne nnn 5 ONLINE ACCOUNT CARD TRANSFER2. A Account e Click on the Account Details link under the Account Information menu e Select the details you want to modify and make the changes click on the Save button to update your MOVA Account changes that you ve made MOVA Virtual Account User Manual April 2014 3 MOVA CARD DETAILS The card details page allows the cardholder to view their own MOVA Card information and MSISDN Cell Phone details MOVA ACCOUNT User T Test 8005305210081 Company ACCOUNT LEAGUES Mova Entrepreneurial League Card Details 9710332030000540 zzu Account Details Card Statements Card Transactions gt gt Account Information Hame ID Humber Company Division Branch Status Acc Ho Active 000232534 Mr T Test 8005305210081 ACCOUNT MOVA LEAGUES Entrepreneurial Card Information 1 9710332030000540 Primary 04 2034 8005305210081 T Test Card Status Active Card Holder ID B00530521 0081 Card Holder Name PROJECT NAME Mova MSISDN 27847673006 MSISDH Default MSISDN PIN treten sms gt gt 3 1 MSISDN The MSISDN is the cell number that your MOVA Account uses to communicate to you via USSD and SMS For example dial 120 663 828 3 and follow the prompts from the USSD menu 3 1 1 RE SEND MSISDN PIN e login to MOVA Account e Click on the Account Details link under the Account Information menu e Click on the Primary
3. Card Number 16 digit number to access the card details page e Click the 5 gt gt link next to MSISDN PIN field and you will receive an SMS to the MSISDN cell number with your MSISDN PIN 3 1 2 USSD FUNCTIONS The MOVA Account USSD functions include Account balance enquiry e Process a MOVA payment to another MOVA Account holder e Request a mini statement Dial 120 663 828 3 gt enter MSISDN gt enter the required menu option and press send e g answer with 1 for MOVA Account balance enquiry 3 1 3 Payment to another Account e Dial 120 663 828 3f e Select My Account e Select Payment and follow the prompts Procedure The system will validate your MOVA Account for the balance available If there are sufficient funds the system will check if the customer in this case utilising the recipients MOVA Account number has a MOVA Account The sender s MOVA Account will then be debited with the selected amount and the customer s MOVA Account will be credited with the same value MOVA Virtual Account User Manual April 2014 The Service Provider can then from there on transfer funds to other Account holders do balance enquiries do EFT transfers etc 3 1 4 MOVA Account balance enquiries e Dial 120 663 828 3 e Select My Account e Select Balance and follow the prompts Procedure The system will reply to the sender s phone with an SMS containing t
4. Information Test 232634 Account Details Account Statements Account Transactions Beneficiary Information List Beneficiaries Load Mew Beneficiary Pay Into Virtual Account Once off Payment Recurring Payments Pay Out from Virtual Account Once off Payment Recurring Payments General Log offfLogin as a different User MOVA Virtual Account User Manual April 2014 2 MOVA ACCOUNT DETAILS The MOVA Account Details page allows the Account holder to view and modify his own MOVA Account Only certain fields will be able to be modified by the MOVA Account holder MOVA ACCOUNT User T Test 3005305210081 Company ACCOUNT LEAGUES Entrepreneurial League Account Details s Statements Transactions gt gt 2 Acc Load Date Balance Identity Number 8005305210081 ii 232634 9710332030000540 15 04 2014 R 0 00 Secondary Acc No Account Status Active Residential Address Postal Address Same as residential address AdaressiPO Box Suburb Suburb Cy Town CiyfTown Province Province Postal Code PostalCode 2499 Phone Numbers Wm Fd Cel Number Login Email Address Password email sms gt gt Credit Limit Statement Format Minimum Balance Cycle Start Day 1 Monthhy Maximum Balance eS Main Menu Refresh Log off 2 1 Modify account details and password e To modify your own MOVA Account login to your own MOV
5. S ccccccccccceccccssseessesseeeeeceeeeeeeeeeeeeeeeeeeeeeaeesseeeeeeeeeeeeeeeesseaaaaas 6 ACCOUNT CARD STATEMENTS ccccccccccccccceeeeeeeceeeeesessssseceecceeeeeeeeeeeeeeaaessessseeeceeeeeeeeeeeeeeeeeaagaas 6 1 View and print invoices amp statements eene enne nennen nnne nane nnns nnns 7 ACCOUNT amp CARD TRANSACTIONS Ace sedia Ec oo DII SII RTT 1 MOVA ACCOUNT LOGIN To view your MOVA Account login to your own MOVA Account Account Login 16 04 2014 9 30 33 AN Account Login Login ld RR or Identity Number Password GD email my password sms my password e Open your Internet Browser and enter the following address into the address bar httos www virtualaccount co za mova and press the Enter key on the keyboard e Enter your Login Id and Password in the fields provided and click on the Login button To recover the password click the email my password or sms my password link on the login page If we have an email address or cell number on record we will immediately dispatch the password via SMS or Email e Once you ve logged in successfully the Main Menu page will open MOVA ACCOUNT User T Test 8005305210081 Company ACCOUNT LEAGUES Mova Entrepreneurial League Account
6. enu e Your most recent transactions will be displayed first You can search for past transactions by selecting a previous month in the month dropdown list and then on the page number e To print the transactions click the Print link in the Account Transactions window THANK YOU MOVA Virtual Account User Manual April 2014
7. he MOVA Account balance 3 1 5 MOVA Account mini statement enquiries e Dial 120 663 828 3 e Select My Account e Select Statement and follow the prompts Procedure The system will reply to the sender s phone with an SMS containing a MOVA Account mini statement MOVA Virtual Account User Manual April 2014 4 ACCOUNT BENEFICIARIES MOVA Account beneficiaries are the other Accounts that can be debited to pre fund your MOVA Account or credited with the funds from your MOVA Account e Login to your MOVA Account the MOVA Main Menu page will open e Click on the List Beneficiaries link under the Beneficiary Information menu MOVA ACCOUNT User T Test 8005305210081 Company ACCOUNT LEAGUES Mowa Entrepreneurial League Account Beneficiaries Load New Beneficiary gt gt Beneficiaries 1 1 J Potgieter Bank Account EFT Last Paid y sort account type last paid gt Beneficiary Name Beneficiary Ref Account Details Account Type Bank Account EFT Account Holder Bank Name CapitecBank Bank Branch Code 470010 Bank Account No 12345578810 Bank Account Type Savings Account 4 1 Modify account beneficiary e modify beneficiaries that has been loaded select the beneficiary from the dropdown list e Click on the Modify button e Enter the OTP One Time Pin that you will receive via SMS or Emai
8. ick on the Continue button Enter the Amount in the field provided click on the Continue button Enter the OTP One Time Pin in the field provided click on the Continue button 5 3 From a valid Bank Account to a Account Log In to your MOVA Account The MOVA Main Menu page will open Click on the Once off Payment link under the Pay Into Virtual Account menu The From Account Type will be an valid Bank Account from which you want the money to be debited The To Account Type will be your MOVA Account Enter the Amount and Transaction Reference in the fields provided click on the Continue button Enter the OPT One Time Pin in the field provided and click on the Continue button MOVA Virtual Account User Manual April 2014 6 ACCOUNT amp CARD STATEMENTS 6 1 View and print invoices amp statements e Login to your MOVA Account e Onthe MOVA Main Menu click on the Account Statements link under the Account Information menu e Make your selection either on Statement or Statement Range and click on the Display gt gt link next to your selection e Onthis page you can Email the statement of print the statement by clicking on the Print or Email links on top of the page 7 ACCOUNT amp CARD TRANSACTIONS 7 1 View and print transactions e Log Into your Account the Main Menu will open e Click on the Account Transactions link under the Account Information m
9. l in the field provided and click on the Continue button e Click on the Save button to save that changes that has been made to the beneficiary 4 2 Delete account beneficiary e Todelete beneficiaries that has been loaded select the beneficiary from the dropdown list e Click on the lt lt Delete gt gt link next to the Modify button e You will received a OTP One Time Pin via SMS or Email enter the OTP One Time Pin in the field provided e Click on the Continue button MOVA Virtual Account User Manual April 2014 4 3 Load new Account beneficiary e Click on the Load New Beneficiary link under the Beneficiary Information menu MOVA ACCOUNT User T Test 800530521008 Company MOVA ACCOUNT MOVA LEAGUES Mova Entrepreneurial League Load New Beneficiary Account Details List Beneficiaries gt gt Beneficiary Name Beneficiary Ref Account Details Account Type Virtual Account Account Number Bank Account EFT International Bank amp ccount EFT Virtual Account Lontinue search gt gt e Make the selection what kind of beneficiary you want to load click on the Continue button e Bank Account EFT e International Bank Account EFT e Virtual Account e fthe Bank Account EFT has been selected please make sure to fill in all the required fields MOVA ACCOUNT User T Test 8005305210081 Company ACCOUNT LEAGUES Mova Ent
10. repreneurial League Load New Beneficiary Account Details List Beneficiaries gt gt Beneficiary Name Beneficiary Account Details Account Type Bank Account EFT Bank Name Bank Branch Code Bank Account No e Click on the Continue button Enter the OTP One Time Pin that you will receive via SMS or email in the required field Click on the Continue button MOVA Virtual Account User Manual April 2014 5 ONLINE ACCOUNT amp CARD TRANSFERS The transfer function facilitates the transfer of funds 5 1 From one Account to another Account Service Provider Payments Log in to your MOVA Account The MOVA Main Menu page will open Click on the Once Off Payment link under the Pay Out of Virtual Account menu The From Account Type will be your MOVA Account select To Account Type Virtual Account Enter the Account Number click on the Continue button Enter the OTP One Time Pin in the filed provided click on the Continue button to complete the transaction 5 2 From MOVA Account to a valid Bank Account Log In to your MOVA Account The MOVA Main Menu page will open Click on the Once off Payment link under the Pay Out of Virtual Account menu The From Account Type will be your Account To Account Type Beneficiary select the Beneficiary The Beneficiary must first be loaded if not already loaded see point 4 cl
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