USER MANUAL Reply Mini
Contents
1. Figure 2 Typical Room Layout 3 2 Placement of the Reply System The Base Station can be located anywhere in the area where the keypads are to be used Reply Mini keypads can operate in a room up to 300 x 300 100m x 100m in size Despite a robust communication system walls and some other 2 4 GHz devices can moderately to severely limit the system s overall performance If coverage of a larger area 1S necessary elevation of the Base Station or centering in room can usually improve the reception of the keypad signals NOTE Due to the properties of signals operating at 2 4 GHz Fleetwood does not recommend placing any walls between the base station and the keypads The material in a wall tends to absorb the RF signal and some reduced performance might be observed 4 0 How to Use the CRS5000 Figure 3 Reply Mini Keypad 4 1 Powering On Any key will turn on the keypad After about 12 seconds the keypad will automatically power itself off The keypad will turn off after successfully sending a vote 4 2 Voting Make sure a base unit is ready to collect votes See appropriate user manual for base station operation There are five number keys that correspond to values 1 5 When pressing any key the Green LED will light to indicate the keypad has turned on The keypad listens for a polling base on the same Base ID If the keypad is querie2. Keypad Base ID setting and base setting are not matched Check that the positive side of the battery is touching the coin cell retainer Replace the battery Do not place the base inside cabinets Place the base away from other electronic devices such as TV s DVD VCR players and similar Check that the bases covering an area are not on the same Base ID Always physically separate other radio devices by at least 10 3 m This includes WiFi Bluetooth ZigBee and other similar devices Keep base stations separated and do not stack units Replace the coin cell battery Move closer to the base station to see if voting improves Check that the power level setting of the system is appropriate for the range trying to be achieved Some countries have restrictions as to the power level setting allowed See Section 9 0 See Poor RF Performance Change either the base or keypads so they match FLEETWOOD 12 0 Index Accessories 5 Patent information 1 B R Batteries 4 Return Parts 5 RF communication 1 F S Fleetwood products 1 Service 11 6 Software 5 I Interface 5 T K Technical Specifications 8 Troubleshooting 9 Keypad basic operation 3 W Warranty 6 10
3. essessssessessosssscssossosessessossssessessossosessessosessessessosscsessessossosesseseossosessessossssess 6 9 0 FCC IC AND EU COMPLIANCE INFORMATION cscoscosssscccccsscscccccsscscccccsscscccccsscsccsccsccscccccsscsccsccscess 7 9 1 STANDARDS AND GUIDELINES scssasasesccansivossasisevesahssocdanvetartsaneseoaeaehsaveiataawsseasetentieshinbecseianeiabhinwneaneiendieoaieuneriiwtaes 7 D PCCE ORLAN T aa E R A E A EOE 7 DTO ON E E a E E E AE E A EA 7 10 0 TECHNICAL SPECIFICATIONS vacsseivicccecasicccscccdivesviacdcsisnediusskcsteccisilicsexiavecuistidinwstestecsislediseseveustccusiatesiieavives 8 11 0 TROUBLESHOOTING PROCEDURES ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccscees 9 AD IND o E 10 ili 1 0 Reply Systems 1 1 Introduction This product consists of wireless RF keypads and a Base Station The system is generally used to record answers to multiple choice questions as part of a classroom presentation decision making session focus group or videoconference It offers methods for collecting and immediately reporting group response data Reply systems have been available for several years and have been sold in over 50 countries worldwide Reply is a cordless handheld response system that provides numeric data interaction for meeting or learning environments Keypad responses are transmitted to the Base Station which processes and delivers the infor
4. or a faulty or improper connection with the personal computer or power source The owner will contact our Product Service Coordinator during standard hours Monday through Thursday 7 00 AM to 3 30 PM and Friday 6 00 AM to 12 00 PM Eastern Standard Time at 1 888 GO REPLY 467 3759 or www replysystems com rma to obtain a Return Material Authorization RMA number prior to shipping the product back to the factory The owner will send the defective component via prepaid freight to Fleetwood Group Inc Electronics Division Product Service Coordinator RMA 11832 James Street Holland MI 49424 If the factory determines the defect is due to negligence or oversight on the part of the owner the owner will be invoiced for the cost of the repair al AU EEN 9 0 FCC IC and EU Compliance Information CRS5000 contains N240D RF Module Responsible Party Pertaining to the Declaration of Conformity Fleetwood Group Inc 11832 James Street Holland MI 49424 Attn Product Service Coordinator Phone 888 467 3759 9 1 Standards and Guidelines This device complies with the following European Directives and USA Canada Regulations gt gt gt gt Directive 1999 5 EC on radio equipment and telecommunication terminal equipment and the mutual recognition of their conformity Directive 2006 95 EC on the harmonization of laws of member states related to electrical equipment designed for use within certain voltage limits The U
5. FLEETWOOD tirer CoFerppertic fecelforeh ee lt pr a USER MANUAL Reply Mini Applies To e Keypad Model CRS5000 FLEETWOOD Copyright 2007 2008 Fleetwood Group Inc Electronics Division All rights reserved Licensed software products are owned by Fleetwood Group Inc or its suppliers and are protected by United States copyright laws and international treaty provisions Fleetwood Group Inc products are covered by U S and foreign patents issued and pending Information in this publication supersedes that in all previously published material Specifications and pricing are subject to change without notice Printed in the U S A Fleetwood Group Inc Electronics Division 11832 James St Holland Michigan 49424 www fleetwoodgroup com www treplysystems com Sales 1 800 257 6390 Technical Service 1 888 GO REPLY 467 3759 Reply is a registered trademark of Fleetwood Group Inc Other trademarks contained herein are the property of their respective holders Revision History Rev Date Description A 01 07 2008 Original 02 07 2008 Update FCC info C 04 04 2008 Updated EU Compliance D 04 29 2009 General Update li fee Table of Contents LORPPLS SY Bl 0 meen ee AT Pr SORE VOPR E E OOP 1 EET ODO sl ener mr eA Oar gn ON nT ae eT er an Oe Ae eee l L APPEICA TIONG ADVANTAGE erei R E Aae Aaa AEAEE EE OEA EEEE TEARRE Ti l LRF ECONMMONICAT ION icere AEE A A a EE EE E
6. SA Federal Communications Commission FCC Rules and Regulations Industry Canada Rules and Regulations This device complies with the following national and international standards gt EN 301 489 1 V1 6 1 2005 EMR EMC standard for radio equipment and services Part 1 Common technical requirements gt EN 301 489 17 V1 2 1 2002 EMR EMC standard for radio equipment and services Part 17 Specific conditions for 2 4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment gt EN 300 328 V1 7 1 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband transmission systems Data transmission equipment operating in the 2 4 GHz ISM band and using wide band modulation techniques gt EN 60950 1 2001 A11 2004 Information technology equipment Safety Part 1 General requirements gt FCC Part 15B 15 247 10 01 2006 Radio Frequency devices Operation within the bands 902 928 MHz 2400 2483 5 MHz and 5725 5850 MHz gt IC RSS 210 Issue 7 2007 Low power license except radio communications devices all frequency bands Category 1 equipment 9 2 FCC IC Compliance This device complies with Part 15 of the FCC Rules and RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The user is cautioned that c
7. a EE l 1 4 TECHNOLOGY LEADERSHIP PATENT PROTECTION AND CERTIFICATION ccccccsecccescccessceescceeesecescseeseseeseseees 1 1 5 OTHER FLEETWOOD GROUP INC PRODUCTS iccccsccsscsscccccsecsscseacsccsecsversesracecuswnveecbeessdescsvansetsouoncvoatbeceetewensdessceoess l 2 0 PRINCIPLES OF OPERA TION esessssssssessossossssessosesssosessosesssssessosecssssessossosessessoseosssscsseseossssesseseossssessessssssseso 2 3 0 SYSTEM DESCRIPTION AND SETUP eeesessessosessesscssossssesscssssessessosesssssessoseosessessosesssssessossosessessosessessesssssssess 2 SAPO Boyd O T e E E E ee E ES 2 3 2 PLACEMENT OF THE REPLY SYSTEM cccccccsescosssscsscsccscescesecscssssssscsssesessessescuscussssssssscssessessessussusassessssssesseccassusensens 2 4 0 HOW TO USE THE CRS5000 eesessosssssssessosessessessossssessessossosessessosesssssessossosessessosssssssessosessessessosssssssessossosesses 3 AAPO ET CO a E E ee eee 3 74 a O e E S A A S A S E eee ie eee ee 3 AER E Gi a a E A E S E en eee 3 7 e PIBA E Uns G E E A E E E E E EE E E E AE AAE ee E ee E ee EE 3 AS LEPAR EITEN o E E TOE 3 5 0 KEYPAD BATTERY REPLACEMENT cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccecs 4 GO SOFTWARE aa E 5 TUOUACCESSORIES ssecaveccescaa cacacakscanicercc vasalbensevescssivenchscacccacccsuccskeasescavseveeaieensuscuestdvsvatecsascavitaveeatsosvatexstiussutsanesassatesse 5 8 0 LIMITED PRODUCE WARRANTY
8. d by the base the vote is sent If successful the green LED will turn off A low battery warning may present itself after the keypad has voted The battery warning is the red LED will blink quickly 4 times If the keypad is unable to send the vote after a period of 9 seconds the Red LED will light to indicate the transfer was unsuccessful There are several reasons a vote is not able to transmit First the Base ID of the base may not be set to the keypad Second the base may not be querying the keypad system not set up to poll enough keypads or possibly even polling or the keypad is out of range of the base unit 4 3 Key Lockout The keypad allows for the base unit to lock out some or all of the five available keys When a key is locked out it will light very briefly the green LED and then go immediately to red The keypad will continue to listen to the base unit if the key is la A qaas unlocked during the polling time and will transmit If another key is not selected during this time the keypad will turn off after 12 seconds to conserve battery life 4 4 Addressing Once the keypad is configured it will retain the settings indefinitely Both the base unit and the keypads must be set to the same Base ID to talk to each other Base units can be changed through software to match keypads If the keypad settings must be changed including keypad address and Base ID a trainer device WRS960X T is necessary to addre
9. hanges or modifications to the device that are not approved by the manufacturer could void the user s authority to operate the device 9 3 EU Compliance This device is a 2 4 GHz low power response system controller intended for residential and commercial use in all EU and EFTA member states FLEETWOOD Notice The base and keypad units may be susceptible to Electrostatic Discharge ESD and other similar fast transient events causing system interruption Should system interruption occur reboot computer reset base unit by disconnecting and reconnecting USB cable and push any key on keypads which have powered down 10 0 Technical Specifications Enclosure Weight With Battery Without Battery Operating Temperature 55 15 100 40 F C The keypad will operate from 0 to 50 C when using a new battery however optimal battery life is only possible over the specified temperature range 11 0 Troubleshooting P Keypad does not turn on Poor RF Performance Short range with keypads Keypad vote not sending rocedures 9 POSSIBLE CAUSE SOLUTION Battery may be inserted backwards Battery is dead Base not in open area Base located too close to other electronic equipment More than one base unit on the same Base ID Other Interference Multiple Base Stations are too close Keypad battery dead Keypad operating too far from base station Power level setting too low Interference
10. mation to the attached computer Application software operates the Base Station and controls its associated Keypads While the system s hardware may offer powerful features application software is the essential ingredient in applying the technology to generate useful results 1 2 Applications Advantages Many meeting and learning venues require a mechanism for audience interaction Moreover many seek a method of automating surveys and grading activities Reply meets the need for such an interactive tool bringing everyone together and instantly allowing measurement of interest understanding and involvement gt Audience members can participate from their seat and personally indicate their opinions ideas and knowledge gt Results of the interaction are immediately available and their display offers presenters a valuable insight into the opinion and comprehension level of audience members fee gt System setup typically involves handing a Keypad to every participant and connecting the Base Station to a computer No Keypad wires or cabling need be installed prior to use This allows fast reliable safe and attractive installation 1 3 RF Communication The Keypads communicate with the Base Station using wireless Radio Frequency RF technologies The patented proprietary design has been rigorously tested and optimized for reliability and collection speed 1 4 Technology Leadership Patent Protection and Cer
11. of qualified dealer developers Most Reply compliant software applications require the Windows operating system trademark Microsoft Corporation Contact Fleetwood for details on the software applications that are certified for use with Reply products 7 0 Accessories Call Fleetwood or an authorized dealer for information on available storage shipping cases lanyards extra cables or power supply kits FLEETWOOD 8 0 Limited Product Warranty Fleetwood Group Inc warrants its Reply Cordless Response System components for a total period of 24 months from the date of manufacture for any material or workmanship defect in the product and 90 days from date of shipment on all accessories This warranty does not extend to batteries or any product component which has been subjected to misuse neglect accidental breakage improper installation use outside of present guidelines or alteration outside of our factory Reply Base Stations and Keypads use internal antennas built directly on the printed circuit board Modifying the antennas in any way will result in reduced range and will void the warranty There are no user serviceable parts inside Reply Base Stations or Keypads Fleetwood Group Inc agrees to remedy at the factory any product defect or at its discretion replace any component or part of the product provided the owner complies with the following procedures The owner is to determine that the problem is not the battery
12. requiring a keypad to retransmit the user s response until it is properly received by the Base Station The design also allows the system to refuse to acknowledge any invalid entries This is clearly superior to other technologies using one way radio or infrared which do not provide acknowledgment to the keypad when its entry is received and do not have any way of rejecting invalid entries A NLT oN oN oN a ite ae NIFA i NUFF i NIFA l ni ae i be i a i d j d r y n pan n e Cp Cy a Oa C E ag VES ae f oo e d a i E R o j ney j a e hy 2 8 Figure 1 System Diagram The Base Station is the control center for the system and operates according to commands issued by the application software The Base Station can be set to any of the 15 available channels through the software Each Base Station can process responses from up to 250 keypads A radio frequency packet is continuously sent out by the base station when the unit is powered on Each base station s packet can only be heard by keypads that have been set to the same channel 3 0 System Description and Setup 3 1 Room Layout mmi Base Computer Station Projector
13. ss the keypads See the user manual for the WRS960X T for further instructions if the keypads need reconfigured See Section 4 5 to retrieve the current keypad settings 4 5 Keypad Settings To verify what settings the keypad has press the 1 and 5 key simultaneously for 3 seconds Either the red or the green led will light to start a sequence of blinks representing the Base ID and keypad address A green LED flash represents the numerical values separated by the red LED indicator The format is as follows Tens Digit of Base ID Red Flash Ones Digit of Base ID Red Flash small pause Hundreds digit of keypad Address Red flash Tens digit of keypad Address Red flash Ones digit of keypad Address Red flash If the Base ID is below 10 the sequence will start with a red flash For any 0 digits there will be no green flashes FLEETWOOD 5 0 Keypad Battery Replacement Each keypad is powered from a single CR2032 Lithium Coin cell battery One fresh CR2032 battery can last for up to 20 000 votes INSTRUCTIONS Remove screw from case back Separate case parts at screw location Using a non metallic object carefully push the battery out of the retainer from the back side Slide in new battery with positive side away from circuit board Figure 4 Keypad Battery Replacement Tae 6 0 Software Off the shelf software packages are available for Reply These packages are available through Fleetwood s network
14. tification Fleetwood Group Inc maintains a leadership position in wireless development of audience response solutions United States Patents 5 093 786 Re 35 449 and other patents reflect the commitment to wireless technology leadership and the unique position that Fleetwood Group Inc brings to the market Additional United States and foreign patents are pending Fleetwood Group Inc also maintains a commitment to complying with the United States Federal Communications Commission and various foreign regulatory requirements Others are continuously being added Please contact your reseller or Fleetwood Group Inc for more information on certification 1 5 Other Fleetwood Group Inc Products Fleetwood Group Inc is a manufacturer of quality electronic products that are sold through a worldwide reseller network All Reply products are designed and manufactured in Holland Michigan For more information on these products or our customization capability please visit our website at www replysystems com FLEETWOOD 2 0 Principles of Operation This Reply System uses the latest in 2 4 GHz wireless technology to turn any meeting into a dynamic interactive experience for each participant without having to deal with a nightmare of cables and connectors Fleetwood is unique in the marketplace with its patented technology to provide a two way link with the keypads This design ensures that no responses are missed by
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