Report Server Platform User Guide
Contents
1. urs40unnneonnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnen 17 Table 3 Right Click Menu Options rs240srsn0unnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nen 18 Table 4 Save Options in Document Menu uusunneessssnnnnsssnnnennnennennnnnnnennnnnnnonnennnnannennnnnnnnnnsennennsnannennnann 22 Table 5 Options in Send to Menu ad dad 22 Table 6 Report Manager Tasks Tools and User Group cccccecssceceesneeeeeeseeececsaeeeeecaeesesenaeeeeseaaes 24 Table 7 Columns in Report Package Distribution Table ur nnsrsnsunnsennnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnn nen 26 Table 8 Columns In List Of Sessions Table 20rs4ssrsnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 27 Table 9 Columns in Reporting Sessions Table uursusrssennsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nen 29 Table 10 Access For RSP Reports 24urss0unnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 31 Chapter1 About this Manual Topics Overview Scope and Audience Error Reference source not found PIC Documentation Library Locate Product Documentation on the Customer Support Site Overview The Report Server Platform RSP is part of the NSP application set and includes the Report InfoView and Report Administrator applications The reporting feature enables users to configure2. e Brazil Phone 800 891 4341 toll free TAC Regional Support Office Hours 8 30 a m through 6 30 p m GMT minus 3 hours Monday through Friday excluding holidays Chile Phone 1230 020 555 5468 e Colombia Phone 800 912 0537 Dominican Republic Phone 1 888 367 8552 e Mexico Phone 001 888 367 8552 e Peru Phone 0800 53 087 Puerto Rico Phone 1 888 367 8552 1 888 FOR TKLC Venezuela Phone 0800 176 6497 Europe Middle East and Africa Asia Regional Office Hours 8 30 a m through 5 00 p m GMT Monday through Friday excluding holidays Signaling Phone 44 1784 467 804 within UK Software Solutions Phone 33 3 89 33 54 00 India Phone 91 124 436 8552 or 91 124 436 8553 TAC Regional Support Office Hours 10 00 a m through 7 00 p m GMT plus 5 1 2 hours Monday through Saturday excluding holidays Singapore Phone 65 6796 2288 TAC Regional Support Office Hours 9 00 a m through 6 00 p m GMT plus 8 hours Monday through Friday excluding holidays PIC Documentation Library PIC customer documentation and online help are created whenever significant changes are made that affect system operation or configuration Revised editions of the documentation and online help are distributed and installed on the customer system Consult your NSP Installation Manual for details on how to update user documentation Additionally a Release Notice is distributed on the Tekelec
3. 3 Using ReportinfoView rrrrnnnnvnnnnnnnnnvvnnnnvnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 15 O AA 16 Accessing the Network Intelligence Reports oooonoccccnnnoccccnonoccccnanoncncnanannnn nano cnn n nana cnn nnnnn nn n rra narran 16 Working with Web Intelligence Reports oooooccccnnnociccnnnoccccnanocnnnnanancno nano cnn n nano cnn n nano nn nn nnnn nr rra nn 16 Navigating the Web Intelligence Reports oocconocccccnnoccccnonoccccnanancnnnanoncnc nano cnn n nano nn rnnnn narran nn 16 Understanding the Right Click Menu cccccceesceceeeeeeeeeeeeeaeeeeneeseeeeeeeaeeesaaeseeaeeseeeesaeeenaeeeeneeee 17 Viewing the Web Intelligence Reports oocooonoccccnnnoccccnnnoccccnononccono nono cnnn arc cnn rca rr rr 18 Scheduling Web Intelligence Reports 444404200nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nen 18 Refreshing Web Intelligence Reports uusrs444sennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennn nn ennn nn 19 Viewing Previously Run Web Intelligence Reporfts uuu444ennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nenn 20 Using Drill Filters in Web Intelligence ReporiS oooconoccccnonocccononocinnnanoncnnnnnancnc nano cnn n nano cnn rra narnia 20 Using the Drill Feature in Web Intelligence Reports oooonoccccnnnociccnonociconanonnnonanancnn nano cnn r nana cnn rra 21 Linking to Detailed Records in ProTrace oooccconoccccnonoccccnanoncnnnnnonnnnnnnoncnnn
4. column 29 Removing an output session from the Database Deleting a session from the database removes the session forever meaning no reports can display that data again To delete a session from the database perform the following steps 1 Permanently dissociate the session from the report package by following steps in Dissociating an Output Session from a Report and selecting Permanently Remove inClick Home to exit Report Administrator You are redirected to the Application board Click Home to exit Report Administrator You are redirected to the Application board Click Centralized Configuration The Centralized Configuration Management page is displayed NOTE You must have the nspPowerUser profile to access Centralized Configuration Click Mediation gt Sessions 5 Click the check box for the Session you want to remove from the database Click the icon to Delete Session A dialog is displayed to confirm the deletion Click OK in the confirmation dialog box The session is removed from the database Defining User Access Part of administering the Report Server Platform is managing User access privileges in NSP and Business Objects Enterprise Setting Up User Accounts on PIC For details about setting up user accounts and defining roles in PIC see NSP Security Online Help Levels of Access for Report Server Platform In BOE rights are assigned to report objects and folders containing them Rights for these a
5. registration requests is 24 to 48 hours 2 Click the Product Support tab 3 Use the Search field to locate a document by its part number release number document name or document type The Search field accepts both full and partial entries 4 Click a subject folder to browse through a list of related files 5 To download a file to your location right click the file name and select Save Target As 11 Chapter 2 Understanding Report Server Platform Topics e RSP Overview e RSP Components e Acronyms 12 RSP Overview The Report Server Platform RSP enables PIC users to configure generate view and store reports and analytic documents RSP uses a combination of PIC components and a dedicated Report Server for report processing RSP includes three Web based applications all of which are accessible through the NSP Portal e Report InfoView for scheduling queries and viewing reports Report Administrator for configuring KPI sessions used for reporting Reference Data Application for configuring analytic reference data The Centralized Configuration Manager CCM application of NSP is also used to configure certain components of RSP for example registering the report server Internet Explorer 7 is the recommended browser for use with the RSP For tasks performed in the administration of RSP see Summary of Tasks and Access Privileges Note For the reports NSPBusinessUsers have View privileges and NSPB
6. Customer Support site along with each new release of software A Release Notice lists the PRs that have been resolved in the current release and the PRs that are known to exist in the current release Listed is the entire PIC documentation library of user guides Security User Guide Alarms User Guide ProAlarm Viewer User Guide ProAlarm Configuration User Guide Centralized Configuration Manager Administration Guide Customer Care User Guide Alarm Forwarding Administration Guide Diagnostic Utility Administration Guide 10 e ProTraq User Guide e ProPerf User Guide e ProPerf Configuration User Guide e System Alarms User Guide e ProTrace User Guide e Data Feed Export User Guide e Audit Viewer Administration Guide e ProDiag User Guide e SigTran ProDiag User Guide e Report Server Platform User Guide e Reference Data User Guide e Exported Files User Guide e Scheduler User Guide e Quick Start User Guide Locate Product Documentation on the Customer Support Site Access to Tekelec s Customer Support site is restricted to current Tekelec customers only This section describes how to log into the Tekelec Customer Support site and locate a document Viewing the document requires Adobe Acrobat Reader which can be downloaded at www adobe com 1 Log into the Tekelec Customer Support site Note If you have not registered for this new site click the Register Here link Have your customer number available The response time for
7. Instance This page contains the Report Description and a table with Report Prompts and Values Entered from the most recent report Go to the next step Click the tab labeled with the report name or click the report name in the left frame if the left frame is set to Navigation Map The full report or report instance is displayed For a description of each report see the documentation for that report package Note The Drill Filters at the top of the report table may limit the data that is displayed even though the report execution retrieved all the data If you need to see all the fields returned set the Drill Filters to All Values and then filter as needed based on the specific report Note Icons at the bottom of the left frame enable you to switch form Navigation Map to User Prompt Input views For help with icons menus and other features specific to Web Intelligence click the Help icon in the upper right section of the page Business Objects Enterprise on line help is displayed Scheduling Web Intelligence Reports Scheduling a report causes the report to execute as a job at a specified time The report job results are saved in BOE and are accessible from the report History Any report whether scheduled viewed or refreshed can be saved to a local file on your computer For more information about saving reports see Saving and Forwarding Web Intelligence Reports To schedule a report 1 From the Reports Page right cl
8. ORACLE Oracle Communications Performance Intelligence Center Report Server Platform User Guide Release 9 0 February 2014 Oracle Communications Performance Intelligence Center Report Server Platform User Guide Release 9 0 Copyright 2003 2014 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this is software or related documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT RIGHTS Programs software databases and related documentation and technical data delivered to U S Government customers are commercial computer software or commercial technical data pursuant to the applicable Federal Acquisition Regulation an
9. Objects Enterprise on line help Viewing Previously Run Web Intelligence Reports To view previously run Web Intelligence Reports right click the report name in the Report List and select History The History page is displayed with options to filter the list of previously run reports From the History page you can view the status and results of any report For more detailed help in viewing the history of reports click the Help icon in the upper right section of the page to access Business Objects Enterprise on line help Using Drill Filters in Web Intelligence Reports Drill Filters enable you to change the view of the report such that only certain values are displayed 20 om BSC Name All values Y RAN SMS TDR_6 3 0 v Figure 4 Drill Filters Toolbar Filtering Options for reports are explained in detail in the documentation for each report package Note The Drill Filters at the top of the report table may limit the data that is displayed even though the report execution retrieved all the data Set the Drill Filters to All Values and then filter as needed based on the specific report Also for help specific to using the Web Intelligence Reports click the Help icon in the upper right section of the page Using the Drill Feature in Web Intelligence Reports You can drill down or up by Time in the reports For example you can click any cell item that is underlined to drill down from the week view to the day view and you ca
10. Report Package Distribution table is displayed showing the changes Reconfiguring a Network View Reconfiguring a Network View can involve adding modifying or deleting Sessions as well as organizing Sessions and Views Centralized Configuration Manager CCM is used for reconfiguring a Network View CCM notifies the Report Administrator application which performs the necessary back end operations to apply the new data For instructions on working with Network Views and Sessions see Centralized Configuration Manager Administration Guide 28 Managing Reporting Sessions When the Report Package is applied to a Network View the Sessions are implicitly associated with a Consolidated View A Consolidated View is the logical union of associated Session tables in the Report Server database A Consolidated View is used as the source of data for a set of reports The Session tables are created and populated by Post Processing Service PPS processes on various IXP subsystems Reports retrieve data from tables in the Consolidated View Dissociating an Output Session from a Report If the you do not want to include a particular Session s data KPIs in a report the you can dissociate that data from the Consolidated View The Reporting Sessions function enables you to explicitly remove a Session as well as re associate the Session at a later time Re association can only occur if the Session has been dissociated temporarily The foll
11. d agency specific supplemental regulations As such the use duplication disclosure modification and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract and to the extent applicable by the terms of the Government contract the additional rights set forth in FAR 52 227 19 Commercial Computer Software License December 2007 Oracle America Inc 500 Oracle Parkway Redwood City CA 94065 This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks
12. dule view a report open the Report InfoView application and select the report The system prompts for the filtering criteria for the report After you enter the filtering criteria the system generates the report by querying the database and presents the report on the screen and in a printable format The generated reports are interactive and can be expanded to view hidden report sections by drilling down to more detailed views You can specify different search criteria to modify the report as well as launch ad hoc reports Report data can also be exported to a variety of other data formats Accessing the Network Intelligence Reports To access the reports 1 Login to NSP using your User ID and password The Application board is displayed Note NSP only supports versions of IE 7 0 or later and Firefox 3 6 or later Before using NSP turn off the browser pop up blocker for the NSP site 2 Click the Report InfoView icon in the Application group Note If you are logging on for the first time you will receive a login error When this occurs manually log in from the InfoView Login Page After successfully logging in once clicking Report InfoView on the Application group will bypass the Login Page after that From the Report InfoView home page select Document List In the left frame click the plus symbol to expand the Public Folders and then click the plus symbol to expand the desired analytics folder 5 Click the sub folder for the type
13. ed to a local file on your computer Note Only users with the privilege of NSPBusinessPowerUsers can schedule or refresh reports 19 Reply to prompts before running the query Enter Time Range Start mmid y hhimi ss AM or PM 10 7 2009 12 00 00 AM v 2 Enter Time Range End mmidd yyyy hhimi ss AM or PM 10 3 2009 12 00 00 AM v 3 Select Network View CC rp_32_NW v 4 Select BSC Names Select value ALL to retrieve records for all BSC Names Test BSC 01 BSC 0 30 110 ALL Y 5 Select Time Zone Offset US Eastern GMT 04 00 1 Enter Time Range Start mmi dd yyyy hhimi ss AM or PM 10 7 2009 12 00 00 AM ER 2 More Information Select or type the values you want to return to reports for each prompt displayed here Cancel Figure 3 Sample Refresh Dialog The prompt dialog as seen in Figure 3 Sample Refresh Dialog is a sample of what is displayed when you click the Refresh All icon in a report view The prompts vary depending on the type of report Prompts are also used in scheduling reports Note After a report is run the Drill Filters at the top of the report table may limit the data that is displayed even though the report execution retrieved all the data If you need to see all fields returned set the Drill Filters to All Values and then filter as needed based on the specific report For more detailed help in refreshing reports click the Help icon in the upper right section of the page to access Business
14. es Displays properties of the report including Title ID File Name Description Keywords Dates Created Modified and Last Run and Locale Categories Custom groupings for organizing objects in Business Objects Enterprise View Displays the report as opposed to the report instance Schedule Displays prompts for scheduling a report History Displays list of previous reports New InfoView Page Layout Enables you to set up a custom page including objects Web addresses headers and footers 17 New Analytic N A New Web Intelligence N A Document Add N A Organize Provides options to copy a report and make a shortcut to a report for ease in organizing your report lists Table 3 Right Click Menu Options For more specific use of these options click the Help icon Help in the upper right section of the page to access the Business Objects Enterprise on line help Viewing the Web Intelligence Reports To view a report go to step 1 To view a report instance go to step 2 1 To view an instance of a report either double click the report name or right click the report name and select View The Report Parameters page is displayed This page contains the Report Description and a table with Report Prompts and Values Entered from the original report Go to Step 2 2 To view a report instance double click the report name or right click the report name and select View Latest
15. f applicable Output KPI Name and KPI Lifetime then click the green Activate icon The Summary of Report Package Distribution table is displayed showing the changes Note The PPS Server drop down may be disabled if it is not applicable to the report package You may need to contact Tekelec to identify the correct server to select For information about contacting Tekelec see Customer Care Center Setting the RS Parameters for Data Retention The Report Administrator allows you to create output KPI sessions that contain 15 or 30 minute records KPI aggregation is managed by the system automatically KPI aggregation will automatically aggregate KPIs in an hourly daily weekly quarterly monthly and yearly manner For example hourly aggregation will aggregate the KPIs generated by the platform for the given hour and store them into a corresponding hourly session Similarly daily aggregation will again aggregate the KPIs generated hourly and store them into a corresponding daily session and so on up to a yearly aggregation for up to ten years You can use the Report Administrator to set the data retention times for automatically created KPI sessions To configure the data aggregation does the following 1 From the Report Administrator home page select Configuration gt RS parameters The RS parameters page is displayed 2 Use the pull down to select the retention period for the desired time aggregate 27 Select the Agg Mo
16. ge Distribution Table Column Header Description Name Name of the Report Package Description Brief explanation of what the Report Package covers Version Version of the Report Package Application NA for internal use Owner NA for internal use State NA Reserved for future use Creation Time Date the Report Package was created Table 7 Columns in Report Package Distribution Table The column headers in the Sessions table are explained in Table 8 Columns in List of Sessions Table Note Sessions are the database tables that store the data generated by the IXP system Sessions are created and defined in the Central Configuration Manager 26 4 Click the check box by each Session you want to activate Column Header Description Check Box Box used to identify the item s to which the action will apply Session Name Unique name given to the session in CCM Type of network and how the data is transmitted represented Protocol and authenticated Name of the host that will execute the Post Processing PPS Server Service PPS Output KPI Name Name of the output session The amount of time in weeks that data is retained in the KPI KPI Lifetime session before purging Reserved for internal use The default is for bundles not to be Bundles visible Table 8 Columns in List of Sessions Table 5 Use the drop down lists to select the PPS Server i
17. generate view and store analytic packages and reports This user documentation explains how to view and schedule the reports as well as how to configure the components of RSP Note In addition to this help text the InfoView application has its own on line help The Business Objects Enterprise BOE help is not specific to NSP Access this help by clicking the Help icon P in the upper right section of the page Clicking this icon opens the Business Objects Enterprise InfoView User s Guide in a new window Scope and Audience This user manual provides information about the Report Server Platform in NSP It addresses general reporting concepts as well as specific information on using the Web Intelligence Reports and Report Administrator For information about a specific report or analytic package see the documentation for that package The audience of this manual is any user who needs to view and or schedule the reports NSPBusinessUser have View privileges and NSPBusinessPowerUser have View and Schedule privileges For configuration access privileges see Chapter 4 Administering the Report Server Platform Customer Care Center The Tekelec Customer Care Center is your initial point of contact for all product support needs A representative takes your call or email creates a Customer Service Request CSR and directs your requests to the Tekelec Technical Assistance Center TAC Each CSR includes an individual tracking number Togethe
18. ick the report you want to schedule and select Schedule 18 2 Fill in prompts that are applicable to the report type you are running 3 Click Schedule Once you see Success displayed you can view the new document Note This should take no more than a few seconds You can use ProTrace to create a query for sessions that match your criteria for the report prompts to verify there is data available for your parameters See the ProTrace Users Guide for more information Note Only users with the privilege of NSPBusinessPowerUsers can schedule reports Home Document List Open Send To Dashboards F v Schedule Instance Title Instance Title Call Report Roamers BSC Recurrence Prompts Formats and Destinations Caching Events Scheduling Server Group Figure 2 Schedule Page Note If you are prompted to Block potentially unsafe components from being run Recommended at any point decline by clicking No in the Warning Security popup Clicking Yes could result in an inability to view report results For more detailed help in scheduling or responding to prompts click the Help icon in the upper right section of the page to access Business Objects Enterprise on line help Refreshing Web Intelligence Reports Refreshing a report fetches and displays the latest data A report that is refreshed can be stored on your hard drive Any report whether scheduled viewed or refreshed can be sav
19. n drill down from the day view to the hour view From the lower levels you can drill up by clicking the up arrow in the Day or Week column Note This feature is not available in all reports Linking to Detailed Records in ProTrace You can view the detailed records in ProTrace for each report 1 In the Report View click the report tab with the report name The report is displayed 2 Click View Details on the right side of the page just above the report table ProTrace is opened to the detailed records for the current report See the ProTrace User Guide for information about ProTrace Note If the report was executed far enough in the past weeks the original detail records might have expired according to the configured lifetime for the protocol session Note The View Details link to ProTrace is not available on all report views It is generally available only on the first tabular report view Also it will only produce detailed records for the Hour table Saving and Forwarding Web Intelligence Reports You can save Web Intelligence Reports and Sub Reports to InfoView folders or to your computer A high level view of available options is provided here For more detailed help in saving and forwarding Web Intelligence Reports click the Help icon in the upper right section of the page to access Business Objects Enterprise on line help Select the Document menu and choose one of the following options Option Ex
20. nessPowerUsers which are defined during installation These are mapped to the NSP Groups with like names Accessing the Necessary Tools for Configuring Reports The subsections below explain how to access the tools needed for configuring reports See Table 6 Report Manager Tasks Tools and User Groups for tasks related tools and user groups Accessing NSP Tools CCM and Report Administrator Log in to NSP using the login procedure in the NSP Platform Guide The NSP Application board is displayed From the Application board click one of the following e For functions performed in CCM click Centralized Configuration e For functions performed in Security click Security e For functions performed in Reference Data Application click Reference Data Application For functions performed in Report Administrator click Report Administrator Note For the functions performed in each tool or application mentioned above see Table 6 Report Manager Tasks Tools and User Groups Accessing the Report Server Access the Central Management Console CMC Web application from the following http lt report server host gt 8080 CmcApp where lt report server host gt is the IP address of the host Registering the Report Server All servers in NSP have to be registered in the Centralized Configuration Manager CCM database prior to discovery by CCM You can register report servers in CCM using the Equipment Registry function to name the re
21. nitor Retention Period using the pull down This parameter controls data retention for diagnostics data that is logged in the database This information is displayed in a report named Aggregation Monitor Report found in the Data Aging folder Select the Logging check box to activate deactivate logging to the Aggregation Monitor Report Click Modify when done Note The Beginning of the Week parameter is for information only and is set during installation Setting the PPS Parameters The Post Processing Service PPS parameters can be set using the Report Administrator Follow these steps to set the PPS parameters 1 SI AN From the Report Administrator main menu mouse over Configuration at the top of the page and select PPS Parameters The System Parameters window opens Scroll down the list of parameters and adjust the values accordingly When done click the Modify button You can also select Reset to reset all the parameters to the previous values Select the Close button when done Viewing a Report Package Configuration To view the configuration of a report package simply click on the report in the Report Package Distribution table The list of Sessions for that report is displayed in the List of Sessions Table below Removing a Report Package from a Network View Perform steps 1 3 in Activating a Report Package Click the check box by each Session you want to remove Click the red Deactivate icon The Summary of
22. nno nn nr nano nc nr ran rra rrnnn nara 21 Saving and Forwarding Web Intelligence ReporiS oonccccccconnnicinoccnoncccconnnononanana conan nnannn nana nn nannccns 21 Chapter 4 Administering the Report Server Platform r rrravrnnnnvnnnnnnnnnvvnnnnvnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnr 23 OVErvIEW areas TA 24 Summary of Tasks and Access Privileges oooocinnnininnccnnnccnnocnnnccnnancccnnrnnn no nn nano cnn rca narran rn 24 PrerequisitOS sitial id a Aa dt 24 Accessing the Necessary Tools for Configuring R poOrts cccccceeceeceeeeeeeeeeeeeeeeeeeeseaeeesaeeseeeeeaes 25 Accessing NSP Tools CCM and Report Administrator ccccceeeeceeeeeeeeeeeeeeeeeeseeeessaeeeeaeeennees 25 Accessing the Report Server usrsssunsseennnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnn 25 Registering the Report Server uunssusssennsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnen 25 Managing Report Packages oooocccoinoccccnnnoccccnonoccccnnnoncccnn non ccn naar rca rre 26 Activating a Report Package eseist aa rn ANAE EEA A AAAA O NANNES RAA OEA REAREA 26 Setting the RS Parameters for Data Retention 4rssensnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 27 Setting the PPS Parameters ooccoccconnnccnncccnonnccnnncnnnncnnnn cnn nc crac rre 28 Viewing a Report Package Configuration ooooonnncinnnnnnncccnocnnnccnnnncccnnncc narrar cnn 28 Removing a Report Package f
23. of Advanced Micro Devices UNIX is a registered trademark of The Open Group This software or hardware and documentation may provide access to or information on content products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content products and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Table of Contents Report Server Platform User Guide runvrrnnnnnnnannnnnnnnnnvnnnnnnnnnnnnnnnnnnnsnnennnnnene Error Bookmark not defined Webbe Of Contents ar ee alte 3 List Or FOUTE S unne 5 List of Tables ta 6 Chapter1 About this Manual rsssrnnnvnnnnnvnnnnnvnnnnnnnnnvnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 7 TO 8 SCOPE and AUN la 8 CUSTOM EA eee e ell 8 PIC Documentation Library 22044440044n40nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 10 Locate Product Documentation on the Customer Support Site rrnnanvrnrnrrrnnnrrnnnnvnnrnvvnrrrrrnnnnnnnnnerenn 11 Chapter 2 Understanding Report Server Platform rrxsvrnnnvnnnnnvnnnnnnnnnvnnnnnvnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnn 12 RSP OVeleW uante a a tl dada 13 RSP Components 2 en DS Ada dad hac a til 13 AGr NymS A TE OE A Odds 13 Chapter
24. of analytics you want to open or double click the corresponding folder in the right panel The list of reports is displayed Working with Web Intelligence Reports The Web Intelligence interface allows you to view schedule and run reports as well as work through the report data in detail Navigating the Web Intelligence Reports After selecting the report package folder in the InfoView page the report list for that package is displayed 16 Column Header Name of the specific report type Most recent date this type of report was run Type Web Intelligence Report User who scheduled the report Number of instances for this type of report in the report database Table 2 Columns in the Report List E 5 New Add Organize Actions Search title o u E p h Jof2 gt 2 all Title Last Run Type Owner Instances My Favorites Call Report BSC Oct 22 2009 4 18 PM Web Intelligence Report Administrator 1 E Inbox The objective of this report is to detect the BS El 123 Public Folders Call Report LAC Cell Lowest NER Sep 30 2009 3 51 AM Web Intelligence Report Administrator ok E D Network Intelligence The objective of this report is to detect the LA Abnormal Stats Call Report R ES Oct 22 2009 3 46 PM Web Intelligence Report Administrator i BSSAP TH report is to detect BSC N isup Call Report Roamers LAC Cell Lowest NER Oct 22 2009 3 52 PM Web Intelligence Report Administrator 1 Re
25. owing instructions explain how to perform these tasks 1 In the Report Administrator menu toolbar select Sessions gt Reporting Sessions The Reporting Sessions window i s displayed showing existing associations Note You can sort on the Consolidated View column by clicking on the Consolidated View column header Column Header Description Consolidated View Report Server Platform database view that contains a logical union of multiple Output Sessions Output Session Name Name of the database table that stores the output KPIs generated by the PPS engine Associated with Reporting Indicator Y or N as to whether the Session is associated with the Consolidated View report Report Server Specifies which report server is associated with the session Table 9 Columns in Reporting Sessions Table The columns for the Reporting Sessions window are 2 Select the check box for the appropriate Session and click Add Remove or Permanently Remove a Add The session is re associated with a report package b Remove The session is temporarily dissociated from the report package c Permanently Remove The The session cannot be re ass session is permanently dissociated from the report package ociated with that report package A message is displayed above the table confirming that the Association was successfully updated Also the Y or N is toggled in the Associated with Reporting
26. planation Save as Saves to InfoView folders and categories Save to my computer as Saves a file containing all Sub Reports to your computer Save report to my computer as Saves the currently selected Sub Report to your computer 21 Table 4 Save Options in Document Menu You can forward Web Intelligence Reports to various locations as explained below Select the Send To menu and choose one of the following options Clicking any option displays a summary page with options to use default settings or to generate your own Option Explanation Business Objects Inbox Sends report to the inbox shown on the InfoView Home page Email Not configured for use FTP Location Not configured for use File Location Not configured for use Table 5 Options in Send to Menu 22 Chapter 4 Administering the Report Server Platform Topics Overview Accessing the Necessary Tools for Configuring Reports Registering the Report Server Managing Report Packages Managing Reporting Sessions Defining User Access 23 Overview Administering the Report Server Platform RSP involves registering the report servers in the NSP database activating report packages in network views managing reference data defining system parameters and limits and assigning user access privileges The following sections explain the tasks the tools and prerequisites for RSP administration Summary of Tasks and Access Privileges This
27. port Help The objective of this report is to detect the LA Call Report Roamers Top 20 BSC Lowest NER Oct 22 2009 3 53 PM Web Intelligence Report Administrator 1 The objective of this report is to detect top 20 Call Report Top 20 BSC Lowest NER Oct 22 2009 3 54 PM Web Intelligence Report Administrator 1 The objective of this report is to detect top 20 Handover Performed Report_Highest Number Sep 9 2009 11 23 AM Web Intelligence Report Administrator 4 The objective of this report is to detect Cells p Location Updates Report BSC Oct 9 2009 12 15 PM Web Intelligence Report Administrator 104 The objective of this report is to detect BSC ni Location Updates Report Roamers BSC Oct 22 2009 3 55 PM Web Intelligence Report Administrator 1 The objective of this report is to detect BSC ni Location Updates Report Roamers_Highest Lot Oct 22 2009 3 56 PM Web Intelligence Report Administrator The objective of this report is to detect LAC ar Figure 1 Web Intelligence Report List See Understanding the Right Click Menu and Viewing the Web Intelligence Reports Also click the Help icon in the upper right section of the page to access Business Objects Intelligence on line help Understanding the Right Click Menu Right clicking on a report displays a menu with options that are key to using the reports This menu has the following options Option Explanation View Latest Instance Displays the most recent instance of the report Properti
28. port server logical and its host You must have the IP address of the host and it must reside in the NOC portion of the Site Registry For detailed instructions on registering a report server or modifying its information see Centralized Configuration Manager Administration Guide Note You must have the user profile nspPowerUser to use CCM 25 Managing Report Packages The PIC system supports the partitioning of customer networks into zones and sub zones for ease of use The zones are called Network Views A network view can be based on geographical areas or other configurations such as traffic to and from carriers or partners The report package must be applied to a Network View for the report data to be generated and made available for reports Report packages are applied in Report Administrator Note To manage a report package you must have the role of nspAdmin Activating a Report Package To activate a Report Package for a Network View perform the following steps 1 Log in to NSP as nspAdmin using the login procedure in the NSP Platform Guide The NSP Application board is displayed 2 Click Report Administrator 3 From the Report Administrator home page click the appropriate Network View in the left panel The Report Package Distribution and Session tables are displayed in the right panels of the screen The column headers in the Report Package Distribution Table are explained in Table 7 Columns in Report Packa
29. r with TAC Engineers the representative will help you resolve your request The Customer Care Center is available 24 hours a day 7 days a week 365 days a year and is linked to TAC Engineers around the globe Tekelec TAC Engineers are available to provide solutions to your technical questions and issues 7 days a week 24 hours a day After a CSR is issued the TAC Engineer determines the classification of the trouble If a critical problem exists emergency procedures are initiated If the problem is not critical normal support procedures apply A primary Technical Engineer is assigned to work on the CSR and provide a solution to the problem The CSR is closed when the problem is resolved Tekelec Technical Assistance Centers are located around the globe in the following locations Tekelec Global Email All Regions support tekelec com USA and Canada Phone 1 888 FOR TKLC or 1 888 367 8552 toll free within continental USA and Canada 1 919 460 2150 outside continental USA and Canada TAC Regional Support Office Hours 8 00 a m through 5 00 p m GMT minus 5 hours Monday through Friday excluding holidays Caribbean and Latin America CALA Phone USA access code 1 800 658 5454 then 1 888 FOR TKLC or 1 888 367 8552 toll free TAC Regional Support Office Hours except Brazil 10 00 a m through 7 00 p m GMT minus 6 hours Monday through Friday excluding holidays e Argentina Phone 0 800 555 5246 toll free
30. re assigned to specific Groups and Users Users in a Group inherit the Group s rights Report objects within a folder inherit the folder s rights Table 10 Access for RSP Reports explains the different levels of Group access for the RSP reports 30 Report Server Platform User Guide Administering the Report Server Platform Level of Access Explanation Associated Role Group IAS View Can view the instance of a nspUser NSPBusinessUsers report object IAS Schedule Can view generate delete and nspPowerUser NSPBusinessPowerUsers pause report instances that they initiated Can also send reports to destinations set report parameters refresh report data format reports and schedule reports for future runs IAS Copy Installed Allows access to copy installed nspManager NSPBusinessManagers report documents to the User Content folder IAS Reports Access to create and modify nspManager NSPBusinessManagers Creation Web Intelligence Reports Table 10 Access for RSP Reports 910 5955 001 Revision A June 2011 31
31. rom a Network View uuersnsesensnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 28 Reconfiguring a Network VieW ooonnicccnnnnccccnnnoccccnnnonccnnononnncnn non A ESEE AEAEE EEEE ETE NA 28 Managing Reporting Sessions rsssersnsunssennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 29 Dissociating an Output Session from a Repott u 240rsnneensnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnn nenn 29 Removing an output session from the Database u r 2s4ssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn anne 30 Defining ser ACE8Ss era energie so beep fe onan Gee tea ee ee Gea ane 30 Setting Up User Accounts on PIC 2 2224444400nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 30 Levels of Access for Report Server PlatfO0rM oooonccccncccnonoconocnnoncccnonccn non nono nn nan cnn nc anar nan rn nana 30 List of Figures Figure 1 Web Intelligence Report LiSt ooooonocccnnonicccononcccnononccnnnnoncnnnnnnocnnnnnnocnnnnnnn cnn UFAA cnn nnnnn cnn nana nenne 17 Figure 2 Schedule Pages 19 Figure 3 Sample Refresh Dialog s44u04400nnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnn 20 Figure 4 Drill Filters Toolbar ee ne ee enge nnd 21 List of Tables Table 1 Acronyms for Report Server PlatfOrM ooooccccnncconocononococonccononanononn noc cnnnnn anno nn nnnn cnn cnn ranas 14 Table 2 Columns in the Report List
32. section explains what must be done to administer RSP See Table 6 Report Manager Tasks Tools and User Groups for tasks involved the tools used to perform these tasks and the user groups associated with these tasks Report Administrative Task Tool Used User Group Centralized Configuration Manager Add register the report server CCM nspPowerUsers Activate a report package for a session Report Administrator nspAdmin Security NSP and Central Management Console Define user rights BusinessObjects Enterprise nspAdmin Manage reference data for Carriers and Carrier Categories CCM nspPowerUsers Manage reference data for Directions and Direction Categories CCM nspPowerUsers nspBusinessPow Schedule reports Report InfoView erUsers Table 6 Report Manager Tasks Tools and User Groups Prerequisites The following are prerequisites for the instructions in this chapter e The RSP software suite must be installed on the NSP IXP and Reports servers e The following components must be installed e NSP which includes InfoView and Report Administrator e IXP which includes Post Processing Service PPS Business Objects Enterprise BOE The BOE XI R3 1 installation installs on the Report Server which is a data warehouse for storing data This product contains a Web server report execution tools and a scheduler 24 BOE contains the internal User Group NSPBusinessUsers and NSPBusi
33. usinessPowerUsers have View and Schedule privileges For configuration access privileges see Chapter 4 Administering the Report Server Platform RSP Components The Report Server Platform includes the following applications e Report InfoView Report Administrator Reference Data Application The Report InfoView application uses the Business Objects Enterprise Web Intelligence interface This help text addresses the following e Viewing scheduling and configuration of analytics packages Report administration Acronyms Acronym Definition BOE Business Objects Enterprise CDR Call Detail Record CCM Centralized Configuration Management 13 FTP File Transfer Protocol IMF Integrated Message Feeder IP Internet Protocol IXP Integrated XDR Platform KPI Key Performance Indicator NSP Network Software Platform PIC Performance Intelligence Center PPS Post Processing Service RDA Reference Data Application RS Report Server RSP Report Server Platform XDR X Data Record Generic term for CDR IPDR SUDR Table 1 Acronyms for Report Server Platform 14 Chapter 3 Using Reportinfo View Topics e Overview e Accessing the Network Intelligence Reports e Working with Web Intelligence Reports 15 Overview The section describes how you can schedule generate view refresh and export reports using the Report InfoView application To sche
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