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1.    For Add requests  leave the RACF ID field blank  a generic ID will appear in the form when  submitted  If mainframe access is requested  CSC will issue a new RACF ID  If no mainframe  access is marked in the form  the generic ID will remain in the RACF ID field      For Updates  Annual Reviews  Revokes  and Name Changes  type the worker s RACF ID in  this field    e If the worker has a RACF ID  you will always include it in the RACF ID field     User Action   Type one of the user action letter codes  for more information  see Section 3 on User Action      e A  Add   e U   Update   e R   Revoke   e V   Annual Review  e N   Name Change  e B   Browse    e IRAAF User Manual    Worker     e Enter the 3 digit worker number    e If no worker number is required enter first letter of worker   s first name and first 2 letters of  last name  ex  for John Test type JTE as worker       e If requesting a worker number to be changed in the mainframe applications  such as EIS or  EPICS  then access has to be marked by that application      County supervisors are responsible for assigning Food and Nutrition Services  FNS  worker  numbers     Update Data    Type a Y in the Update Data field when   e entering data in the Data Installation field  e adding updating FSIS keying access  e updating a FSIS printer in the ERTI table    TIP  If a Y is in the Update Data field  but access is not indicated for FSIS  then the worker will  be removed from the FSIS printing table and will not be able to 
2.   McDowell 111  090 Union 179   023 Cleveland  045  056   Macon 113  091 Vance 181   024 Columbus  047  057   Madison 115  092 Wake 183   025 Craven  049  058   Martin 117  093 Warren 185   026   Cumberland  051  060   Mecklenburg 119  094 Washington 187   027 Currituck  053  061 Mitchell 121  095 Watauga 189   028   Dare  055  062   Montgomery 123  096 Wayne 191   029 Davidson  057  063   Moore 125  097 Wilkes 193   030 Davie  059  064   Nash 127  098 Wilson 195   031 Duplin  061  065   New Hanover 129  099 Yadkin 197   032   Durham 063  066   Northampton 131  000 Yancey  199   033 Edgecombe  065 265  067 Onslow 133 Tribal Court  201   034 Forsyth  067  068   Orange 135                                  26       e IRAAF User Manual    Appendix C   State Agency Codes                                                                                                                e IRAAF   Division Name County number EIS location  Division of Aging and Adult Services 901 DOA  Division of Budget and Analysis 902 DBA  Division of Child Development and Early Education 903 DCD  Division of Health Service Regulation 904 DHS  Division of Human Resources 905 DHR  Division of Information Resource Management 906 ZZZ  Division of Medical Assistance 907 DMA  Division of Mental Health  Developmental Disabilities    and Substance Abuse Services 908 DMH  Division of Public Health 909 DPH  Division of Services for the Deaf and Hard of Hearing 910 DSD  Division of Social Services 911 DSS  Divisio
3.   NCI6  XPTR  1571  CBT  OLV           isses 15  4 5 Page 5  e IRAAF  CSDW  NDNH  MRS  NCAS  EBT              sssssssssseseeeeeeeeen eene 17  4 6 Page 6  e IRAAF  CIP  various State level applications                       sse 19  4 7 Page 7  e IRAAF  SAVE  TDC  State applications  equipment                  essere 20  EE nrAdoiddici c                                                      e esssS 21   E eO CA ISNMICIU IM TC P                                                                    21  6 1 Stats Options    ai dote n e t aa d a e E ed dte d egg de tvi tees 21  6 2 Notes Field  F5     ees ede pee ooh Goi i et she AT RU T ie ER oer hd es 22  6 3 Revokes After Processing    tet d ud o tee taa ge 23  LIU NOD PORE                    M   23  Appendix A     Approval Process                eeeeeeeee eese esent nest s eins tn senta sens tosta esas on etas tn sens enses esses sensn sensns enses sesenta 24  Appendix B     County DSS Codes                  eee eee esee eese essen eene testes enses tussis sensns tosta senses eese es senten sensns enses ese en suae 26    Appendix C     State Agency Codes                   eere eee ee eese eee ee eene enses enses enses sso arasson ioios ssas seasons enses essen etn suus 27    e IRAAF User Manual    1  General Information    This manual contains step by step instructions for ISOs  Information Security Officials  to  submit electronic IRAAFs  The e IRAAF is a mainframe based system that replaced the IRAAF  security form     1 4 e IRAA
4.  Acceptable group names include the universe needed or job title with section that the worker  supports    e To access reports in CSDW  users must log in to the tool at  http   www csdw dhhs state nc us     e Current CSDW users will continue using their existing login IDs  However  new users who  need access after May 21  2012  must have an NCID to log into CSDW  The County  Security Officer must request this access via the e IRAAF  The individual s name  NCID   and email address must be included in the e IRAAF request      An NCID is required to access NCFAST reports in CSDW        MRS   e Type either of 2 MRS access levels  MRS User or MRS Supervisor     NCAS   e Continue to request access through designated channels     17    e IRAAF User Manual    EBT EDGE   EBT ADMIN    e Workers cannot have FSIS update access and Update All access in EBT Admin or EBT  Edge    e Only select one access level for EBT EDGE    e Only select one access level for EBT ADMIN    e EBT Edge will automatically delete inactive accounts after 6 months        Refer to table below as to which EBT access can be granted with FSIS access                    EBT EDGE  amp  ADMIN ACCESS  Update  Inquiry   Pin Reset only   All Update without Pin Reset  FSIS Inquiry Y v v v  FSIS 8590 Y v X  4  FSIS 8590  amp  8593 Y Y X Y                            Access Granted X   Access not granted    4 6 Page 6  e IRAAF  CIP  various State level applications        Page 6 of the e IRAAF       To request or remove access 
5.  error may appear when trying to remove EPICS access and the  worker number still has cases attached  Before e IRAAF can be processed the caseload must  be transferred to another worker    Caseload transfer will process overnight     4 4 Page 4  e I RAAF  NC16  XPTR  1571  CBT  OLV     AATYOA TS60503 INFORMATION RESOURCE ACCESS AUTHORIZATION  TS60503    04 04 12 16 47 52 COUNTY  RACF ID NAME  CICSNC16 REGION   SY2     5026  _  ADD DEL  _  INQUIRY UPDATE   SY 1    5104  _  ADD DEL  _  INQUIRY UPDATE FATALITIES RPT DELETE   SYO1   RIL _  ADD DEL  _  INQUIRY UPDATE ADMIN VIEW   PQO1    5094 5095  _  ADD DEL  _  INQUIRY UPDATE   FOSTER CARE  FCO1  _  ADD DEL  _  INQUIRY UPDATE   SYOS    5027  _  ADD DEL  _  INQUIRY UPDATE MERGE    SY15   WORKER ID _  ADD DEL  _  INQUIRY UPDATE    XPTR REPORT DISTRIBUTION SYSTEM  _  ADD DEL   _  ADD DEL     COUNTY ADMIN REIMBURSEMENT SYSTEM  CARS  _  ADD DELETE   CBT      ADD DELETE  COURSE NAME  WIRM OLV ROLE _  ADD DELETE    _  ADD DELETE    _  ADD DELETE    _  ADD DELETE  COUNTY CHILD SUPPORT WORKER      Has ESC Acknowledgment of Confidentiality signed           FS CONFIRM   Page 4 of the e IRAAF      Ouestion marked by arrow is mandatory  Mark field with a Y for yes or an N for no        To request or remove access to these applications  type an A to add or D to delete  type I    for inquiry or U for update access     CICSNC16    For SYO1   Fatalities  Type F   Only State workers can have Fatalities   For SY01 RIL   View access  type V    For 
6.  full    work    email address   e Ifthe worker does not have an email address for work  enter the supervisor   s email address     Contract Employee    e Enter a Y  for yes  or N  for no  to indicate if this worker is a contract employee   e Contract employees cannot be temps    e If contract worker has an HRSS ID  an error message will appear  Please use contract  employee RACF ID  press F9 to override  Check for typos with the RACF ID  and press F9  to override if needed     TIP  All new contractors will be assigned contractor RACF IDs     Temp   e Enter a Y  for yes  or N  for no  to indicate if this worker is a temp employee    Virtual    e Enter a Y  for yes  or N  for no  to indicate if this worker is a virtual contract employee   e This worker is generally employed by a contract company and may work for several DSS  agencies during the same time frame     Intern   e Enter a Y  for yes  or N  for no  to indicate if this worker is an intern    TIP  Only select 1 option  Ex  Contract Employee Y Temp N Virtual N Intern N      Exp Date    e Enter the expiration date of contractor temp intern worker   s employment   e Date field format   MM DD YYYY   e For open ended agreements  please project the expiration date     CONTRACTOR COMPANY    WORKER LOCATION _  Work Satellite Residence Hospital Contractor Site Other     LOCATION ONSITE  If Temp or Contract Employee  Copy of contract to DMA _ DSS _ CSE _ DCD    F5 NOTES F6 SEARCH F9 CONFIRM F10 APP APPROVAL    e IRAAF User Manua
7.  then forward DMA a copy of the worker s contract or letter   e DSS   If no SSA access is requested  then State DSS will need to approve the contractor  or temporary worker s access  e CSE   If Child Support access is being requested for a CSE worker  then forward a copy  of the contract or letter to State CSE     10    e IRAAF User Manual    4 2 Page2 e IRAAF  CSE and IMS Region     AATY 2  TS60S03 INFORMATION RESOURCE ACCESS AUTHORIZATION TS60503  03 16 12 13 30 05 ACTS AND IMS REGION ACCESS COUNTY  RACF ID NAME  ACTS _  ADD DELETE    ECHILDSUPPORT _  ADD DELETE  SEND EMAIL _  CSE WEB _  ADD DELETE  IDEC _  ADD DELETE  QUICK _  ADD DELETE   IMS REGION   DAYSHEETS   4263 S _  ADD DELETE   EIS INQUIRY _  ADD DELETE  LOCATION __  QUARTERLY REPORTING _  ADD DELETE  _  INQUIRY BOTH   AFDC BUDGET _  ADD DELETE  _  UPDATE   DB PML _  ADD DELETE  _  INQUIRY BOTH   WORKER SUPERVISOR  _  ADD DELETE  _  INQUIRY UPDATE   DATA ENTRY   8124   ADD DELETE  DATA ENTRY   8124 DS _  ADD DELETE   DATA ENTRY   8125   ADD DELETE  DATA ENTRY   2041 _  ADD DELETE   DATA ENTRY   8128   ADD DELETE  DATA ENTRY   5022 _  ADD DELETE   MANAGED CARE _  ADD DELETE  _  UPDATE   SDX EXCEPTIONS _  ADD DELETE    INQUIRY UPDATE   FACILITY DATABASE   ADD DELETE  _  INQUIRY BOTH   EMERGENCY ASSISTANCE _  ADD DELETE    INQUIRY BOTH   AVF PENALTY DB _  ADD DELETE  _  UPDATE   SANCTIONS _  ADD DELETE  _  UPDATE   CD CS CR EH ID IE IM IU 2B MC ET CT MB MD TR     F9 CONFIRM       Page 2 of the e IRAAF       To reques
8. 1  6 90000604 PUBLIC  JANE 040 A PEND APRV 07 27 2011    Option 3    TIP  If your worker is not found using menu option 03  use option 04     e IRAAF User Manual    04   List IRAAF by Name County    Option 04 is designed to list all requests within a state county agency based on the search  criteria  no matter which ISO submitted the request  ISOs can search for workers by last name  and or first name  Asterisks and question marks can be used as wildcards  as noted on the query    page        Option 4    The    search by county    option is to view all e IRAAF requests for your state county agency   ISOs should only be able to see workers within their state county agency     TIP  When using option 04  it is important that you press F9 after entering your search criteria     e IRAAF User Manual    3  User Action Options    User actions determine how an e IRAAF is processed by CSC with the exception of B which  will only allow viewing access     User Action        E   poni 08 04 11 16 57 48   Uc Update RAF ID              R  kevdke WORKER         V   annual reView User action field    N   Name change    3 1 B   Browse    The Browse option is designed so you can review a worker s information in e IRAAF  without  running the risk of changing any data  B will not allow submission of this request to CSC   however  if you press F5 to review CSC notes while in Browse mode  you must re type the B in  the User Action field on page 1 when you F3 back to the form if you wish to continue 
9. 620 1 GUILFORD  Halifax DHR SYA SYA620 1 HALIFAX  Haywood DHR SYA SYA620 1 HAYWOOD  Jackson DHR SYA SYA620 1  JACKSON  Johnston DHR SYA SYA620 1  JOHNSTON  Mecklenburg DHR SYA SYA620 1 MECKESD  DHR SYA SYA620 1 MECKFRD  DHR SYA SYA620 1 MECKSFA  DHR SYA SYA620 1 MECKYFS  Moore DHR SYA SYA620 1 MOORE  New Hanover DHR SYA SYA620 1 NEWHAN  Onslow DHR SYA SYA620 1 ONSLOW  Orange DHR SYA SYA620 1 ORANGE  Pitt DHR SYA SYA620 1 PITT  Stanly DHR SYA SYA620 1 STANLY  Union DHR SYA SYA620 1 UNION  Wake DHR SYA SYA620 1 WAKE  Wayne DHR SYA SYA620 1 WAYNE  Wilson DHR SYA SYA620 1 WILSON             12    e IRAAF User Manual    EIS   e If updating a worker number in EIS  then access must be marked on the form in the EIS  section   e Any changes made in e IRAAF to IMS will take effect the next day after it is processed  by CSC   e EIS inquiry will give access to Premium Pay   e Only DMA can request update access to Premium Pay   limited to 2 3 workers   DMA  ISOs responsible for limitation   Location      The county field from page 1 should auto populate the EIS location code   e For County DSS employees  the EIS Location field should only be 2 digits  Ex  Wake  County   92  Yancey   00    e For County CSE employees  the EIS Location field will need an    i    manually typed in  front of the two digits  such as 192 for Wake  100 for Yancey  etc   e For State employees  the EIS Location code should be a 3 character division code  refer  to Appendix C    TIP  In EIS  many accesses are includ
10. 8 there will be 2 new options  F10 and F11     F5 NOTES F9 CONFIRM F10 RVW WITH CHG  F11 RVW NO CHG    Press F10 if there are changes and to submit e IRAAF to CSC to process   7  Press F11 if there are NO changes     ON    TIP  To remove any access a D must be typed on the line for that access     TIP  If there are no changes the e IRAAF will not submit to CSC to be processed     e IRAAF User Manual    TIP  The 1  page of the e IRAAF also has a date stamp of when the last Annual Review was    completed   RACF ID USER ACTION _  Add Update Revoke reView Name Browse   WORKERS         UPDATE DATA _  On Action Update set to Y to change ERTL     LAST PROCESSED AT BY  LAST REVIEW DATE    3 6 N   Name Change    The Name Change option is designed to update the worker   s name only  You do not need to  provide the worker   s previous name  only enter the new name     If the worker has no RACF ID and is not in e IRAAF  this worker will need to be established  in e IRAAF with an Add request     4  e IRAAF pages 1 7  page by page review     Section 4 of this manual will review pages 1 7 of the e IRAAF  and provide information for  ISOs to request access changes for applications listed on each page    4 1 Page 1  e IRAAF  worker information     RACF ID USER ACTION _  Add Update Revoke reView Name Browse   WORKERS         UPDATE DATA _  On Action Update set to Y to change ERTI   LAST PROCESSED AT BY  LAST REVIEW DATE  WORKER NAME FIRST MIDDLE LAST    Page 1 of e IRAAF  RACF ID    RACF ID   
11. Blank  status    e Indicates the request has not yet been assigned to an agent     In Process   e Indicates your request is being worked on  It is very important that you do not access the  e IRAAF when an agent is working on your request     Complete   e Indicates your request was processed exactly as requested  CSC is not required to leave  notes if completed in full and no IDs issued     Pending Aprv   e Indicates your request needed prior approval  such as contractors  temps  interns  or  certain applications   This request has not gone into the CSC queue yet for processing     Rejected   e CSC was not able to process your request  press F5 on page 1 of e IRAAF to see notes  left by CSC     6 2 Notes Field  F5     CSC agents are not required to leave notes if the status is    COMPLETE     However  if the  request required new login IDs  or was rejected  etc   then there is a field where CSC can leave  notes for the security officer     To view the notes section  press F5 on page 1 of the e IRAAF     1 08 11 2011 14 45 21 NOTE CREATED BY  REJECTED DUE TO scans    2 08 11 2011 14 44 59 NOTE CREATED BY  EBTEDGE LOGIN IS TXXXXXX         3 08 11 2011 14 44 05 NOTE CREATED BY  RACF ID IS          IMPORTANT  ISOs with access to e IRAAF are able to key in the notes field  however  only  use the notes section to request security that is not currently on the e IRAAF  to provide  information that will assist with processing the e IRAAF  or unless instructed by CSC     22    e IRAAF 
12. County DSS and CSE will use the County   as the county code on page 1 of e IRAAF   e County CSE  only  may use the ACTS   when requesting XPTR access such as RMACF                                                                                                                          001 Alamance  001  035   Franklin  069  069 Pamlico 137   002   Alexander  003  036   Gaston  071  070 Pasquotank 139   003   Alleghany  005  037   Gates  073  071 Pender 141   004   Anson  007  038   Graham  075  072 Perquimans 143   005   Ashe  009  039   Granville  077  073 Person 145   006   Avery  011  040   Greene  079  074 Pitt 147   007   Beaufort 013  041   Guilford 081 281  075 Polk  PSI  149   008 Bertie  015  042   Halifax 083  076 Randolph 151   009 Bladen  017  043   Hamett  085  077 Richmond 153   010 Brunswick  019  044   Haywood  087  078 Robeson 155   011 Buncombe PSI   021  045   Henderson  089  079 Rockingham 157   012 Burke  023  046   Hertford  091  080 Rowan 159   013 Cabarrus  025  047   Hoke  093  081 Rutherford 161   014   Caldwell  027  048   Hyde  095  082 Sampson 163   015 Camden  029  049   Iredell  097  083 Scotland 165   016   Carteret  031  050   Jackson  099  084 Stanley 167   017 Caswell 033  051   Johnston 101  085 Stokes 169   018   Catawba  035  052   Jones 103  086 Surry 171   019 Chatham  037  053   Lee 105  087 Swain 173   020 Cherokee  039  054   Lenoir 107  088 Transylvania 175   021 Chowan  041  055   Lincoln 109  089 Tyrrell 177   022   Clay  043  059 
13. Electronic Information  Resource Access Authorization  Form   e IRAAF     User Manual  for NC DHHS Divisions Agencies    Ts  General FID SIE LOTES                               P                                  1    1 1 e IRAAF Form Design and Navigation                eese eene nennen enne nnne I  2  How to access the e TRAAF Up                               1  2 1 Secur oiu oe eee aie ad anaa a n a E eum 1  2 2 ACCESS a sents ied Mies ete tot dee dto e rco Med edu re A EE tle Ae ns seeded DA teat I  2 3 Information Request Access System                eese eene nen nennetne nenne nenne trennen etre 2  KR User  DIDI                R                               sns tesia s Ss 4  3 1 B  BLOWS C  x ie ndn ibt tmt nn Ne itii 4  3 2 A SAM bie eie n D NI dui aduana odii dau 4  3 3 U z  Update    i Ra de Re HR dedecus 4  3 4 R  REVOKE                                               Rented 4  3 5 V   Annual Review    New Proce        ccccccccccssscsssscssssesssseceseesseeesseeeeseeesseeseseeesseeceseeessaeesseesssaeeesaeensaeenseees 5  3 6 N z Name Change    nhi ot ee asa en me ve e e v s 6  4  e IRAAF pages 1 7  page by page review                   eeeeee esee e eese entente nene tn tentia sonata staat s tse es etas ea sens toss esses etn sa euo 6  4 1 Page 1  e IRAAF  worker information                   essere 6  4 2 Page 2  e IRAAF  CSE and IMS Region                   sese eene lI  4 3 Page 3  e IRAAF  SCC  SCC3  SCC  SCCQ        tei av tat ed dvd We a 14  4 4 Page 4  e IRAAF
14. F Form Design and Navigation    The e IRAAF is designed to be collective  access levels indicated in a previous request will  continue to show in the e IRAAF  The exception to this design is the Annual Review request   which will overwrite all access levels previously entered  see the section on User Action options   for more information on the different request types     Once logged into the actual e IRAAF  pressing the F9 key will advance you to the next page   Pressing the F3 key in the e IRAAF will take you back to the previous page     2  How to access the e IRAAF    2 1 Security    Only designated ISOs can contact the DHHS Customer Support Center  CSC  to request e   IRAAF access be added or removed for another security officer with the same state county  agency  Requests to make a worker an ISO does not give them access to the e IRAAF    A RACF  Resource Access Control Facility  ID is required to access the e IRAAF system  If an  ISO does not have a RACF ID  then an alternate ISO with e IRAAF access can submit a request  to have a RACF ID issued     2 2 Access    Steps to access the e IRAAF   1  Open a blank mainframe session and at the application  type  cicsnc16  Press Enter   2  Atthe login screen  enter your RACF ID  bill code  and mainframe password  press Enter  NOTE  e IRAAF bill code  RAF DHR  3  Atthe blank screen  type  iraa  Press Enter   4  Type 14 at the bottom of the screen and press Enter     08 24 11 10 05 23 MAIN MENU  NC DHHS INFORMATION REQUEST ACCES
15. S SYSTEM    14   IRAAF MENU    14 IRAAF MENU    e IRAAF User Manual    2 3 Information Request Access System    At this screen  you should see options 01  03  and 04     01   INFORMATION RESOURCE ACCESS  03   REVIEW IRAAF STATUS  O4   LIST IRAAF BY NAME COUNTY    Menu 01  03  04    TIP  Press Enter after typing menu option    01   Information Resource Access   Option 01 will take you directly to page 1 of the e IRAAF  where you can begin keying a new  request  or pull up a worker s existing e IRAAF by their RACF ID or generic ID number  To  pull up a worker s existing e IRAAF  type the worker s RACF ID or generic ID number and  press F6    03   Review IRAAF Status    Option 03 is designed to list requests submitted by you only  The status column will indicate the  status of your request     e Blank   indicates CSC has received your request  e IN PROCESS   a CSC agent is assigned to the request  e PEND APRV   worker pending approval  CSC has not received this request  e COMPLETE   the request was processed as requested  e REJECTED   request could not be processed  see notes in e IRAAF  on page 1 by  selecting the F5 key   AATY12 Tapsa LS PAGE O01  08 11 11 16 21 37 REVIEW IRAAF STATUS  RACFID NAME CTY WRKR REQ ACT STATUS DATE REQ  1 90000610 TEST  JUST 040 A REJECTED 68 11 2011  2 90000609 JOHNSON  RAN 040 A REJECTED 08 04 2011  3 90000608 PUBLIC  JOHN 040 A COMPLETE 08 04 2011  4 90000607 DOE  BABY 040 A IN PROCESS 08 09 2011  5 90000605 SMITH  JIMMY 040 A PEND APRV 07 27 201
16. SY01 RIL   Admin access  type A    RIL Admin access is for State Employees only   For SY05 Merge access  type M for the access level     15    e IRAAF User Manual    OTHER SYSTEMS  XPTR     County XPTR connect is RMDS plus your 3 digit county number  ex  RMDS092 for Wake  County     For county CSE workers     XPTR connects are RMDSIVD and the RMACF plus your 3 digit  ACTS code  refer to Appendix B     County CSE Supervisors can have the XPTRCSE connect    County CSE workers can also have the X plus your 3 digit county number connect for the  foster care payment reports  This is not an access that all CSE workers should have   Ex   Wake County is X092     County DSS and or CSE ISOs can have the XPTRC plus your 3 digit county code to view  security reports   ex  Wake County   XPTRC092    IVA workers can have the XPTRIVA connect     CARS     CBT     For county DSS     CARS connects are DMG and or DMGU plus 3 digit county number   County ISOs are responsible for county limitations for CARS   State workers have different connects for CARS access  such as XPWCALBL  RMWCASO   and or RMWCAUSO   Approval needed through Approval Process     DMG   read only access    DMGU   read  amp  FTP access       Type the name of course needed in blank fields    Any changes made in CBT  will take effect next day    If a worker already has access and is training in CBT  an e IRAAF processed with CBT  marked  will    not    overwrite the worker s current CBT access and will not interrupt their  curre
17. User Manual    6 3 Revokes After Processing   You will no longer see Revoke requests in menu 03 or 04  if request is    Complete     When a  Revoke is processed  the ID no longer belongs to your agency and all information  with  exception of the worker name and date time it was completed  is removed from the e IRAAF    form  You can go into menu 01 and type the RACF ID or generic ID and press F6  if needing to  verify a Revoke has been processed     7  e IRAAF support    Enhancements are made as needed for the e IRAAF  and instructions are subject to be revised  accordingly     State DSS Information Support    For policy questions  please see DSS Security Manual and or call State DSS Information Support  at 919 733 8938     State DMA    For policy questions  please see DMA Security Manual and or call State DMA at 919 855 4000     DHHS Customer Support Center    For questions regarding the e IRAAF  please call DHHS Customer Support at 919 855 3200  option 2     23    e IRAAF User Manual    Appendix A   Approval Process    All contractors  temps  virtual workers  and interns need approval before any access can be  granted by CSC  These approvals are granted by the Division of Medical Assistance  DMA    Division of Social Services  DSS   DSS Child Support Enforcement  CSE   and Division of  Child Development and Early Education  DCDEE  depending on access requested  The e   IRAAF will not be submitted to CSC until the worker s access has been approved  The  instructions for the 
18. browsing     3 2 A  Add    The Add option is designed to request first time access  or to establish workers in e IRAAF that  have only web based access   Workers that have web access only  will need to be entered the  first time in e IRAAF as an Add  so a generic ID can be established in the RACF ID field      3 3 U   Update    The Update option is designed to update workers who already have a RACF ID or generic ID  number  For workers with no RACF ID  select the same record each time to update  to ensure the  same generic ID stays with the worker     TIP  You cannot update worker names with Update user action   3 4 R   Revoke    The Revoke option is designed to remove ALL access for a worker  in the applications supported  by CSC  Security officers should always double check the worker s name and RACF ID if  applicable  to ensure you are entering the correct worker to be deleted     Complete page 1 and F9 through the rest of the form  this allows the submission of the e IRAAF  to CSC to be processed     e IRAAF User Manual    Steps for completing a Revoke request in e IRAAF   1  Find the worker in e IRAAF using options 01  03  or 04  and pull up their form  or  enter them into e IRAAF for the first time  using option 01   If no RACF ID or generic ID number  leave RACF ID field blank   Type R in the User Action field  for Revoke mode  to remove ALL access    Press F9 on all pages of the form   There should be Ds throughout the e IRAAF   County DSS security officers will need 
19. ed within the options provided  such as LE  which is    found under SDX update  or ET  which is under Sanctions 8125s  or CE  which is given in  8125 access     13    e IRAAF User Manual    4 3 Page 3  e IRAAF  SCC1  SCC3  SCC4  SCCG        Page 3 of the e IRAAF      Ouestions marked by arrows are mandatory  Mark each field with a Y for yes or an N  for no       To request or remove access to these applications  type an A to add or D to delete  type I  for inquiry or U for update access     CICSSCC1   e FSIS Inquiry is included in all FSIS update access  FSIS 8590 includes FSIS Inquiry  FSIS  8590   8593 includes FSIS Inquiry    The    Other FSIS Group    is to add remove specific FSIS connects   Enter a printer node if needed to print 8590s and or 8593s  For Food Stamps inquiry access  only  no printer node needed    e Enter primary and alternate counties with 3 digit county code   Ex  092 092 092   If a Y is marked in the update Data field  to update a worker   s FSIS printer  then access must  be marked on the form by the FSIS access level     CICSSCC3    e First Stop access is no longer available in the mainframe  available through OLV role      14    e IRAAF User Manual    CICSSCC4    SOLQ access is no longer available in the mainframe  available through OLV role     EPICS    Mark field with an A to add access  mark field with a D to delete access levels    If updating worker number in EPICS  then access must be indicated in EPICS section   Referral Worker error     this
20. l    Page 1 of e IRAAF  contractor section    Contractor Company    e If indicated the worker is a contract temp virtual employee  enter the name of the contracting  agency here    e For interns enter the name of school or company     Worker Location   Type one corresponding letter in this field to indicate where the worker will be housed during  work hours     W   work located on site at the agency  primary office    S   satellite in agency building  but off main campus  PC still directly connected to the  network   R   residence works from home   H   hospital works at a local hospital   C   contractor site works at the contracting agency   s location   O  other does not match the criteria of previous selections    If the worker is on site part of the time  and off site part of the time  then indicate they are off   site using the corresponding letter     Location    e If you typed R  H  C  or O in the Worker Location field  then type in the worker   s physical  location here  such as the contractor address or home address     e If you typed W or S  this field is not required     If temp or contract employee   e Required for temp and or contractor employees only   e Type a Y  for yes  or N  for no  to indicate which agencies have been forwarded a copy of  the worker   s contract or agreement info   e  tis possible for you to have a Y in more than one field for this question   e DMA   If requesting SSA access  IEVS mainframe  or the OLV role allows access to  sdx bendex esc  
21. n of the Services for the Blind 912 DSB  Division of Vocational Rehabilitation Services 913 DVR  NC Council on Development Disabilities 914 NCD  Office of Citizen Services 915 OCS  Office of Economic Opportunity 916 OEO  NCFAST 917 NCF  Office of General Counsel 918 OGC  Office of Governmental Relations 919 OGR  Office of Grants Management 920 OGM  Office of Internal Auditor 921 OIA  Office of Medical Management Information System 922 MMS  Office of Minority Health and Health Disparities 923 OMH  Office of Policy and Planning 924 OPP  Office of Property and Construction 925 OPC  Office of Public Affairs 926 OPA  Office of Research  Demonstrations  and Rural Health 927 ORD  Office of the Controller 928 OSC  Office of the Secretary 929 OSE  DSS Child Support Enforcement 930 IVD  EBT Call Center 931 MAR  Disability Determination Services 932 DDS  Employment Security Commission 933 ESC  Social Security Administration 934 SSA  Third Party Recovery 935 TPR  Office of Rural Health and Community Care 936 ORH       27    Appendix C   State Agency Codes  Continued     e IRAAF User Manual                DIRM Privacy and Security Office 937 PSO  Area Program Mental Health 938 APM  State Auditors 998 AUD  DHHS Customer Support 999 ZZZ       28    
22. new approval process are as follows     Complete the e IRAAF as mentioned in the instructions    After page 7 of the e IRAAF there is an approval screen  Press F9 on this page for the e   IRAAF to send out approval emails to the correct approving agencies  ISOs will be CC d on  all approval emails        e The e IRAAF will have a status of    PEND APRV     until approval screen has been  completed     e You will receive emails back from the approving agencies that approve or deny the access  requested   e If any access is denied that access will need to be removed from the e IRAAF     e IRAAF User Manual    e Once the approval emails have been received go to page 1 of the worker s e IRAAF to access  the approval screen to submit e IRAAF to CSC        e Press F10 to access the approval screen on page   of the e IRAAF           e Place a Y in the blank next to each division that has approved access   e Place a B in the blank next to each division that did not need to approve access   e Place an N in the blank next to each division that has not yet approved access     TIP  The e IRAAF will only submit to CSC with Ys or Bs in the blanks next to each division     e Press F9 to submit e IRAAF to CSC   e The e IRAAF will now show a blank status to show it has been submitted to CSC   e CSC will process the E IRAAF     TIP  Any security access requested and any approvals needed for access will be the ownership  of the ISOs     e IRAAF User Manual    Appendix B   County DSS Codes    e 
23. nt scores     OLV WIRM     Type valid roles exactly as listed on the OLV spreadsheet  no abbreviations unless  necessary    Only 1 OLV WIRM role per line unless worker has more than 3 OLV WIRM roles   Request CSE WIRM applications  QUICK and Child Support Enforcement User in this  section if requested on page 2      QUICK role is  Child Support QUICK Application Users     CSE Web role is  Child Support Enforcement Users  Request MRS on page 5 of the e IRAAF     16    e IRAAF User Manual    4 5 Page 5  e  RAAF  CSDW  NDNH  MRS  NCAS  EBT           AATYO5 TS60503 INFORMATION RESOURCE ACCESS AUTHORIZATION TS60503    12 07 11 15 09 51 COUNTY  RACF ID NAME  CSDW _  ADD DELETE  GROUP  _  ADD DELETE  GROUP  _  ADD DELETE  GROUP     ADD DELETE  CSE LOCAL OFFICE _  ADD DELETE  CSE MANAGER  NDNH _  ADD DELETE  Please limit 1 person with NDNH access per county  MRS _  ADD DELETE UPDATE  ROLE  NCAS _  ADD DELETE UPDATE   ELECTRONIC BENEFITS TRANSFER  EBTEDGE   INQUIRY ONLY _  ADD DELETE   PIN RESET ONLY _  ADD DELETE   UPDATE ALL ACCESS _  ADD DELETE   UPDATE WITHOUT PIN RESET CAPABILITY _  ADD DELETE   CALL CENTER _  ADD DELETE   ELECTRONIC BENEFITS TRANSFER  EBT ADMIN TERMINAL   INQUIRY ONLY _  ADD DELETE   PIN RESET ONLY _  ADD DELETE   UPDATE ALL ACCESS _  ADD DELETE   UPDATE WITHOUT PIN RESET CAPABILITY _  ADD DELETE   CALL CENTER _  ADD DELETE     F9 CONFIRM  Page 5 of the e IRAAF       To request or remove access to these applications  type an A to add or D to delete     CSDW    e
24. on   e Required for all county Child Support workers  type I and 2 digit county number  not ACTS  number  for example  Wake CSE will enter 192     e Required to be completed for contractors temps interns  ex  Buncombe   Southwestern  Contractors     Req Agency    e Enter the name of the requesting agency  including the location and division facility name   ex  Wake County DSS  Polk County Child Support  State DMH   Eastpointe    e If worker has secondary or alternate location  enter alternate address in the Location field at  the bottom of page 1 on e IRAAF    Req Date   e The date field auto fills with the date you submitted your request to CSC           J ADDRESS l  COUNTY      PHONE EMAIL  CONTRACT EMPLOYEE _  Y N  TEMP _ VIRTUAL INTERN EXP DATE    CONTRACTOR COMPANY       Page 1 of the e IRAAF  address section    Address    e Type the physical street address of the requesting agency  No P O  boxes on this line   e The second line is optional and used to enter a P O  Box  Suite number  etc    e The third line is where you key the City  State  and zip     County   e County DSS CSE agencies ISOs will enter the 3 digit county number  see Appendix B if  needed      e IRAAF User Manual    e State agencies will enter the designated code for their Division Department  see Appendix C  if needed    e ISOs can only type in their county or division code    Phone   e Enter the 3 digit area code and 7 digit phone number where the worker can be contacted     Email   e Enter the worker s
25. s submitted in e IRAAF  for contractors  temps  and or interns will be submitted to the appropriate agencies for approval   CSC will not see these requests until approved  Also  there are various applications that may  trigger the approval process     Once submitted  you should not make changes to the submitted request  Call CSC as soon as  possible if you need to cancel an e IRAAF request     6  Checking the Status    6 1 Status options    When logging into the e IRAAF system  select menu option 03 or 04 to check the status of a  submitted e IRAAF request  For either option  03  04   there is a status column that indicates one  of the following     12 08 11 15 21 41    RACFID NAME CTY WRKR REQ ACT STATUS DATE REQ  1 HRSS123 CHANGE  NAME 040 Dope ggeN 12 08 2011  2 90000612 TANK  FISH 040 U PEND APRV 11 15 2011  3 90000611 PLEASE  WORK 040 A PEND APRV 11 21 2011  4 90000610 TEST  JUST 040 A REJECTED 12 01 2011  5 90000608 PUBLIC  JOHN 040 A COMPLETE 08 04 2011  6 90000607 DOE  BABY 040 A IN PROCESS 08 09 2011  7 90000605 SMITH  JIMMY 040 A PEND APRV 08 16 2011  8 90000604 PUBLIC  JANE 040 A PEND APRV 07 27 2011  9 90000603 ALLSMITH  CONNIE 040 A PEND APRV 12 08 2011  10 HRSS5SIO C  A 000 R IN PROCESS 04 11 2011  11 HRSS1VD SMITH  JOHN 000 R IN PROCESS 04 11 2011  12 H2CI490 SMITH  JANE R COMPLETE 03 03 2011  13 HRSSTE4 ORANGE  APPLE R COMPLETE 02 14 2011  ENTER LINE NUMBER TO SELECT IRAAF _  ENTER UPDATE EVZUP F8 DOWN    Example of status page    2     e IRAAF User Manual    
26. t or remove access to these applications  type an A to add or D to delete  type I  for inquiry or U for update access     Child Support Applications   e  f CSE Web or QUICK is selected on page 2 of e IRAAF  ISOs must also type in the full  role in the WIRM OLYV section on page 4    QUICK role is  Child Support QUICK Application Users    CSE Web role is  Child Support Enforcement Users  e For ACTS  IDEC  and EChildSupport continue to send necessary paperwork to State  CSE   e SEND EMAIL   Approval is needed for some child support access     Place a Y on this line if any child support access is requested in WIRM  OLV   CSDW  and or XPTR     Place an N on this line if no child support access is requested     11    IMS REGION  Daysheets     4263s     e IRAAF User Manual    Enter the dataset that the worker will need on the blank line next to Daysheets  The following is a list of datasets for each county                                                                                                     County Name Dataset  Alamance DHR SYA SYA620 1  ALAMANCE  Buncombe DHR SYA SYA620 1 BUNCOMBE  Cabarrus DHR SYA SYA620 1 CABARRUS  Catawba DHR SYA SYA620 1 CATAWBA  Chowan DHR SYA SYA620 1 CHOWAN  Chatham DHR SYA SYA620 1 CHATHAM  Cleveland DHR SYA SYA620 1 CLEVLAND  Cumberland DHR SYA SYA620 1 CMBRLAND  Dare DHR SYA SYA620 1 DARE  Davidson DHR SYA SYA620 1 DAVIDSON  Durham DHR SYA SYA620 1 DURHAM  Forsyth DHR SYA SYA620 1 FORSYTH  Gaston DHR SYA SYA620 1 GASTON  Guilford DHR SYA SYA
27. to remove their workers from SAVE   CSC will remove DSS ISOs only from SAVE     QUA qs e T9    After your Revoke request is    complete     you will no longer see Revoke requests for workers  who had a valid RACF ID  when searching 03 or 04     To verify if a Revoke has been processed  select menu 01 and type the worker s RACF ID or  generic ID  and press F6  you will only see the worker s name  There will also be a date stamp of  when the e IRAAF was completed under update data     TIP  Revoke requests are a priority at CSC  and are processed before any other types of requests     35 V   Annual Review  New Process     The Annual Review option is designed to reflect a worker s current security access  This form  request should indicate exactly what access the worker has at the time it is submitted  An Annual  Review will reflect the last e IRAAF that was submitted     If the worker does not have a RACF ID  and is not found in e IRAAF  you cannot submit an  Annual Review as the worker s first entry into this system  However  if the worker has a RACF  ID you can submit an Annual Review as this worker s first request in e IRAAF     Steps for completing an Annual Review request in e IRAAF   1  Find the worker in e IRAAF using options 01  03  or 04 and pull up their form   2  Type V in the User Action field  for Annual Review mode   3  Type As for all access the worker has and Ds for any access they should not have   4  Press F9 on all pages of the form   5  On the bottom of page 
28. to these applications  type an A to add or D to delete     CIP NEW LIEAP   e The second line under CIP is for Allow Update access  for lead workers or supervisors  only     18    e IRAAF User Manual    NATIVE CIP   e The second line under CIP is for Allow Update access  for lead workers or supervisors  only     TIP  For other State applications continue to request access through designated channels     19    e IRAAF User Manual    4 7 Page7 e IRAAF  SAVE  TDC  State applications  equipment           Page 7 of the e IRAAF       To request or remove access to these applications  type an A to add or D to delete     SAVE    e County DSS ISOs add and delete their workers in the SAVE application    e Ifa worker has access to SAVE  then it should be indicated on the e IRAAF form   e CSC adds ISOs to SAVE     EQUIPMENT NETWORK WAN LAN    The equipment section is required on all e IRAAF requests     Who owns computer     e SM  c seat managed   e CO  county owned   e CT   contractor owned  e ST   state owned   e OT  other    If    other     type in who owns the computer     20    e IRAAF User Manual    Workstation or laptop  Type W if the worker is using a workstation computer  type L if the  computer is a laptop     Is hard drive encrypted  Type a Y  for yes  or N  for No  to indicate if the worker   s computer  is encrypted or not  All laptops and offsite computers must be encrypted     5  Submitting Your Request    Press F9 on page 7 of the e IRAAF to submit the form to CSC  Request
29. update or print from FSIS        Last Processed at by     e Indicates the date and time the last e IRAAF was processed    e Also indicates which CSC worker last processed this worker   s e IRAAF    e Please note this data field will be blank for workers with web based access only     Last Review Date  e Indicates the date the last annual review was processed     Worker Name    e Enter the worker   s official birth name  using First  Middle  Last name fields    e Apostrophes should not be used in any name field at this time    e Can enter middle name as initial only  with or without a period  or can type their full middle  name  if known     e If the worker does not have a middle name  then type NMN  for    no middle name      e Some web based applications do not accept the hyphen as part of the login ID    TITLE    NCID  NA   If no NCID   REQ AGENCY SEC OFF TITEE  REQ AGENCY SUPERVISOR CETELE  Page 1 of the e IRAAF  Worker Title  Title     e Clearly indicate the worker   s position and section working  ex  IMC I for FSIS      NCID     e IRAAF User Manual      Enter the employee s NCID  e If employee does not have a NCID type NA    Req Agency Sec Off Title   e Enter first last name and title of the requesting security officer    Req Agency Supervisor Title   e Enter first last name of the worker   s current supervisor who requested this access to the ISO       DATA INSTALLATION  REQ AGENCY REQ DATE    MEER Page 1 of the e IRAAF  Data Installation field          Data Installati
    
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