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1. 87 6 1 DY SIC DUZZESF RETI 87 6 2 EVEN Notifications srn eer e Ln ACE 87 6 3 HOW Io JE SUP 95 APP Fare 98 A Ge gi ers 6 0 Iss era ee Dots Robe ocepdi e 98 B Microsoft iSCSI initiator arvarvarvnrvarvnrvnrvnrvnnvnnnnvvnvvsvenenne 102 RSG362 Chapter 1 Overview 1 1 Features RSG362 controller can provide non stop service with a high degree of fault tolerance by using RSG362 RAID technology and advanced array management features The controller of RSG362 connects to the host system by iSCSI interface It can be configured to numerous RAID level The controller provides reliable data protection for servers by using RAID 6 The RAID 6 allows two HDD failures without any impact on the existing data Data can be recovered from the existing data and parity drives Data can be recovered from the rest drives Front View Rear View Figure 1 1 1 RSG362 Snapshot on the box iSnap is a fully usable copy of a defined collection of data that contains an image of the data as it appeared at the point in time which means a point in time data replication It provides consistent and instant copies of data volumes without any system downtime Snapshot on the box can keep up to 32 snapshots for one logical volume Rollback feature is provided for restoring the previous snapshot data easily while continuously using the volume for further data access Ihe data access which includes read write is working as usual
2. 69 RSG362 Add dedicated spare Remove a dedicated spare Create a new VD Delete a VD Extend a VD scrub a VD Perform another migration operation Scrub entire RG Take a snapshot 10 Delete a snapshot 11 Expose a snapshot 12 Rollback to a snapshot oe c gm OS Caution RG Migration cannot be executed during rebuilding or VD extension 5 3 VD extension To extend VD size please follow the procedures 1 Select Volume configuration Virtual disk 2 Check the gray button next to the VD number click Extend 3 Change the size The size must be larger than the original and then click Confirm to start extension Size 20 GB gt Free 5578 GB xx Back a Confirm a Figure 5 3 1 4 Extension starts If VD needs initialization it will display an Initiating in Status and complete percentage of initialization in R96 Snapshot Size 3 VES Bg R RG No Name ic Id Write Priority rate Status Clone Schedule Type Health RAID LUN space Snapshot 7 i A WD R 2R5 20 WB HI 4 Initiating N A N A RAID Optimal 55 s g 0 0 RG R R5 Figure 5 3 2 Tips The size of VD extension must be larger than original 70 RSG362 Caution VD Extension cannot be executed during rebuilding or migration 5 4 iSnap Snapshot on the box iSnap captures the instant state of data in the target volume in a logical sense The underlying logic is Copy on Wr
3. LAN3 T LANA Figure 4 3 2 3 Name LAG LAG No DHCP IP address Netmask Gateway Jumbo frame MAC address Link d Trunking 0 No 192 168 1 143 255 255 255 0 192 168 1 1 Disabled 00 13 78 a6 1d a0 Up LAN Pa RENE o Trunking 0 No 192 168 1 143 255 255 255 0 192 163 1 1 Disabled 00 13 78 36 1d a0 Up LAN3 is dus i mu ges rox xd 3 LACP 1 No 19232168 1141 255 255 255 0 192 168 1 1 Disabled 00 13 78 a6 1d a2 Up LAN4 ERE eee E fu LACP 1 No 192 168 1 141 255 255 255 0 192 168 1 1 Disabled 00 13 78 a6 1d a2 Up Delete link aggregation IP settings for iSCSI ports Become default gateway A gregasian E Enable jumbo frame Ping host Figure 4 3 2 4 For example LAN1 and LAN are set as Trunking mode LAN3 and LAN4 are set as LACP mode To remove Trunking LACP setting checking the gray button of LAN port click Delete link aggregation Then it will pop up a message to confirm Note After delete link aggregation two of iSCSI data ports become the same IP address 4 3 3 Node e Single node Multi node 35 RSG362 IR16IS4ER supports multi nodes There is no default node name it is empty It must be created first and then it can be used When using Quick install a node name like iqn 2009 05 com iscsipro ir16is4er 000a6d669 targetO will be created automatically Name all Authentication None Portal v 192 168 1 143 3260 LAN 1 DHCP No Jumbo frame Disabled v 192 168 1 142 3260 L
4. 10 In addition installing an iSNS server is recommended 11 Power on RSG362 first and then power on hosts and iSNS server Chapter 3 Quick setup 3 1 Management interfaces There are three management methods to manage iStoragePro controller describe in the following 3 1 1 Serial console Use console cable NULL modem cable to connect from console port of RSG362 controller to RS 232 port of management PC Please refer to figure 2 3 1 The console settings are on the following Baud rate 115200 8 data bit no parity 1 stop bit and no flow control Terminal type vt100 Login name admin Default password 0000 3 1 2 Remote control SSH secure shell software is required for remote login The SSH client software is available at the following web site SSH Tectia Client http www ssh com PuTTY http www chiark greenend org uk 18 RSG362 Host name 192 168 10 50 Please check the DHCP address first on LCM Login name admin Default password 0000 Tips RSG362 controller only supports SSH for remote control For using SSH the IP address and password are required for login 3 13 LCM After booting up the system the following screen shows management port IP and model name 192 168 10 50 iStoragePro IR16IS4ER Figure 3 1 3 1 Press Enter button the LCM functions System Info Alarm Mute Reset Shutdown Quick Install Volume Wizard View IP Setting Change IP Conf
5. 91 RSG362 INFO BBM installed Battery backup module is detected INFO BBM status good Battery backup module is good BBM status Battery backup module is charging charging INFO BBMenabled Battery backup feature is lt string gt gt INFO BBMinseted Battery backup module is inserted gt INFO BBMremoved Battery backupmoduleisremoved gt JBOD events Type H R F rr LE a firmware process re tend slope E finished firmware process WARNING PD upgrade failed JBOD name PD string upgrade firmware failed PD freed JBOD name PD slot has been freed from RG name INFO PDinserted JBOD lt name gt disk lt slot gt is inserted into system INFO JBODinsetted JBOD lt name gt is inserted into system Exceed Condition occurred for attribute string pe id spare disk of RG name NNLLA udin Disks address of JBOD name PD slot ERROR Config write fail Config write error occurred at LBA lt address gt ERROR Comowile Sl der of BOD names PD edo o WARNING PD read error Read error occurred at LBA lt address gt lt address gt of WARNING PDreaderor ROD name PO ssbb o WARNING PD write error Write error occurred at LBA lt address gt lt address gt of WARNING PO ume eto BOD anana POs 8 o o peo ene ids process mege sea ae renee completed process PS normal Power Supply of lt string gt in JBOD lt name gt is
6. Event log can view the event messages Check the checkbox of INFO WARNING and ERROR to choose the level of event log display Click Download button to save the whole event log as a text file with file name log ModelName SerialNumber Date Time txt Click Clear button to clear all event logs Click Mute button to stop alarm if system alerts Show events Iv INFO M WARNING M ERROR Type Time Content INFO Wed 01 Dec 2010 23 20 40 VD VD R5 2 completed initialization INFO Wed 01 Dec 2010 23 20 34 Assign PD 4 to Global Spare Disks INFO Wed 01 Dec 2010 23 16 00 VD VD R5 2 starts initialization INFO Wed 01 Dec 2010 23 16 00 VD VD R5 1 completed initialization INFO Wed 01 Dec 2010 23 12 46 VD VD R5 2 has been created INFO Wed 01 Dec 2010 23 12 20 VD VD R5 1 starts initialization INFO Wed 01 Dec 2010 23 12 20 VD VD R5 1 has been created INFO Wed 01 Dec 2010 23 09 10 RG RG R5 has been created INFO Wed 01 Dec 2010 23 07 26 RG RG RO has been deleted INFO Wed 01 Dec 2010 23 07 21 RG RG R5 has been deleted INFO Wed 01 Dec 2010 23 07 05 VI SnapVD 02 has been deleted INFO Wed 01 Dec 2010 23 07 05 VD SnapVD 01 has been deleted INFO Wed 01 Dec 2010 23 07 05 VD VD 01 has been deleted INFO Wed 01 Dec 2010 23 06 59 VD VD 02 has been deleted INFO Wed 01 Dec 2010 22 51 55 VD SnapVD 02 has been created Figure 4 6 5 1 The event log is displayed in reverse order which means the latest event log is on the first top page
7. NER E SES confiquration Access control for SES management Hardware monitor System monitored voltage temperature and battery backup module 5 M A R T Self manitaring analysis and reporting technology for physical disks UPS Uninterruptible power supply Figure 4 5 1 4 5 1 SES configuration SES represents SCSI Enclosure Services one of the enclosure management standards SES configuration can enable or disable the management of SES Host LUN Disable e Figure 4 5 1 1 Figure 4 5 1 1 Enable SES in LUN 0 and can be accessed from every host Host Target LUN E iqn 2009 05 com iscsipro irl is4er 00046d6e9 targeto 0 Figure 4 5 1 2 Figure 4 5 1 2 Enable SES in LUN 0 and can be accessed from every host The SES client software is available at the following web site SANtools http www santools com 4 5 2 Hardware monitor Hardware monitor can view the information of current voltages and temperatures 59 Local Temperature RSG362 Type Item Value Status Onboard 1 2V 1 22 V min 1 08 V max 1 32 V OK Onboard 3 3V 3 38 V min 3 04 V max 3 56 VI OK Onboard 5V 5 02 V min 4 60 V max 5 40 VI OK voltage Onboard 12 V 12 08 V om 11 04 V max 412 96 VI OK Onboard 1 8V 1 84 V min 1 62 V max 1 98 VI OK PSU 5V C601 5 02 V min 4 60 V max 5 40 V OK PSU 12V C601 12 23 V min 11 04 V max 412 96 V OK PSU 3 3V C60 3 39 V min
8. can view the status of snapshot create and modify snapshots Please refer to next chapter for more detail about snapshot concept The following is an example to take a snapshot Step 1 Create snapshot space In Volume configuration Virtual disk check the gray button next to the VD number click Set snapshot space Step 2 Set snapshot space Then click Confirm The snapshot space is created Volume configuration Virtual disk Set snapshot space Size Es is i Available 5558 GB Minimum 4 GB Free 5558 GB Figure 4 4 4 1 N Snapshot Size meee DE R RG No Name Write Priority Status Clone Schedule Type Health RAID LUN space Snapshot G5 x rate Ho m narme VD 01 30 WB HI 4 Online N A N A RAID Optimal PP o a15 o RG RO 2 VD 02 20 WB HI 4 Online N A N A RAID Optimal ix 0 0 0 0 RG R5 Figure 4 4 4 2 Figure 4 4 4 2 VD 01 snapshot space has been created snapshot space is 15GB and used 3GB for saving snapshot index Step 3 Take a snapshot In Volume configuration Snapshot click Take snapshot It will link to next page Enter a snapshot name 50 RSG362 Linked snapshot for VD VD 01 No Name Status Health Exposure Right LUN Created time 1 SnapVD 01 N A Good No N A N A Wed Dec 1 06 07 45 2010 Expose Rollback Delete Cleanup Auto snapshot e Take snapshot Figure 4 4 4 3 Step 4 Expose the snapshot
9. CHAP Challenge Handshake Authentication Protocol An optional security mechanism to control access to an iSCSI storage system over the iSCSI data ports Internet Storage Name Service 1 2 2 RAID levels There are different RAID levels with different degree of data protection data availability and performance to host environment The description of RAID levels are on the following RAID 0 Disk striping RAID 0 needs at least one hard drive Disk mirroring over two disks RAID 1 needs at least two hard drives N way mirror Extension to RAID 1 level It has N copies of the disk Striping with parity on the dedicated disk RAID 3 needs at least three hard drives RAID 6 2 dimensional parity protection over the member disks RAID 6 needs at least four hard drives RAID 0 1 Mirroring of the member RAID 0 volumes RAID 0 1 needs at least four hard drives RAID 10 Striping over the member RAID 1 volumes RAID 10 needs at least four hard drives cr Striping with interspersed parity over the member disks RAID 3 needs at least three hard drives RSG362 RAID 30 Striping over the member RAID 3 volumes RAID 30 needs at least six hard drives RAID 50 Striping over the member RAID 5 volumes RAID 50 needs at least six hard drives RAID 60 Striping over the member RAID 6 volumes RAID 60 needs at least eight hard drives JBOD The abbreviation of Just a Bunch Of Disks JBOD needs at least one hard drive 1 23 Volume
10. Constellation ES ST32000444SS 2TB 7200RPM SAS 2 0 6 0Gb s 16MB F W 0005 Savvio 10K 3 ST9300603SS 300GB 10000RPM SAS 2 0 6 0Gb s 16M F W 0003 Savvio 15K 2 ST9146852SS 147GB 15000RPM SAS 2 0 6 0Gb s 16M F W 0002 Constellation ST9500430SS 500GB 7200RPM SAS 2 0 6 0Gb s 16M F W 0001 messe en eae Deskstar P7K500 HDP725050GLA360 500GB 7200RPM SATA II 16M F W K2A0AD1A Deskstar E7K1000 HDE721010SLA330 1TB 7200RPM SATA 3 0Gb s 32MB NCQ F W ST60A3AA UltraStar A7K2000 HUA722020ALA330 2TB 7200RPM SATA 3 0Gb s 32MB NCQ F W JKAOA20N Seagate Barracuda 7200 7 ST380013AS 80GB 7200RPM SATA 1 5Gb s 8M Barracuda 7200 7 ST380817AS 80GB 7200RPM SATA 1 5Gb s 8M NCQ Barracuda 7200 8 ST3400832AS 400GB 7200RPM SATA 1 5Gb s 8M NCQ Barracuda 7200 9 ST3500641AS 500GB 7200RPM SATA 3 0Gb s Barracuda 7200 11 ST31000340AS 1TB 7200RPM SATA 3 0Gb s 32M NCQ Barracuda 7200 11 ST31500341AS 1 5TB 7200RPM SATA 3 0Gb s 32M NCQ F W SD17 Seagate Barracuda ES ST3750640NS 750GB 7200RPM SATA 3 0Gb s 16M Seagate Barracuda ES 2 ST31000340NS 1TB 7200RPM SATA 3 0Gb s 32M F W SNO6 Seagate SV35 5 ST3500410SV 500GB 7200 RPM SATA 3 0Gb s 16M NCQ F W CV11 Seagate Constellation ES ST31000524NS 1TB 7200RPM SATA 3 0Gb s 32M NCQ F W SN11 Western Digital Caviar SE WD800JD 80GB 7200RPM SATA 3 0Gb s 8M Western Digital Caviar SE WD1600JD 16
11. 5 7 1 Connecting JBOD The RSG362 has SAS JBOD expansion port to connect extra SAS JBOD controllers When connecting to a SAS JBOD which can be detected it displays tabs on the top in Volume configuration Physical disk For example Local JBOD 1 vendor model JBOD 2 vendor model etc Local means disks in local 82 RSG362 controller and so on The hard drives in JBOD can be used as local disks Local JBOD 1 iStorage iR16SAEJ v1 1 1 Slot Size re Status Health Usage Vendor Serial Type aiias Standby Readahead pacers i 1865 Online Good Aer WDC WD WMAY0O0026111 SATA Enabled Disabled Enabled Enabled 2 1862 Online Good yin WDC WD WMAUROO39716 SATA2 Enabled Disabled Enabled Enabled o 1862 Online Good m WDC WD WMAYO00025408 SATA2 Enabled Disabled Enabled Enabled ae 1862 Online Good ne WDC WD WMAURDO14142 SATA Enabled Disabled Enabled Enabled 3 i862 Online Good c WDC WD WMAYOO015042 SATA2 Enabled Disabled Enabled Enabled S al iD Online Good fers WDC WD WMAYO00032068 SATA Enabled Disabled Enabled Enabled A 1862 Online Good vite WDC WD WMAURO111016 SATA Enabled Disabled Enabled Enabled E ine Online Good shay WDC WD WMAYO0037129 SATA Enabled Disabled Enabled Enabled Figure 5 7 1 Figure 5 7 1 Display all PDs in JBOD 1 Enclosure management S M A R T can display S M A R T information of all PDs including Local and all SAS JBODs Local Slot HDD type ken eror PM m sector se
12. DNS DNS 203 214 45 10 Port HTTP port a HTTPS port 445 SSH port ez Figure 4 2 2 1 IP address is for changing IP address for remote administration usage There are two options DHCP Get IP address from DHCP server and static IP The default setting is DHCP User can change the HTTP HTTPS and SSH port number when the default port number is not allowed on host 4 23 Login setting Login setting can set single admin auto logout time and admin user password The single admin is to prevent multiple users access the same system in the same time 1 Auto logout The options are 1 Disabled 2 5 minutes 3 30 minutes 4 1 hour The system will log out automatically when user is inactive for a period of time 99 RSG362 2 Login lock Disabled or Enabled When the login lock is enabled the system allows only one user to login or modify system settings Login configuration Auto logout E Disabled Login lock p Disabled Admin password Change admin password User password Change user password Figure 4 2 3 1 Check Change admin password or Change user password to change admin or user password The maximum length of password is 12 characters 4 2 4 Mail setting Mail setting can enter 3 mail addresses for receiving the event notification Some mail servers would check Mail from address and need authentication for anti spam Please fill the necessary fields and click S
13. INFO VDrestored Configuration of VD name has been restored INFO PD scrub started PD lt slot gt starts disk scrubbing process INFO Disk scrub finished PD lt slot gt completed disk scrubbing process hs il ai created Ls kl MN chassis is created NED Re Size Sarre The iial ize ot RG lt name gt MU INFO Vi erase started VD namesstamserasgprocess Snapshot events FE KE HE aL ecm WARNING Failed to allocate snapshot memory for VD lt name gt overflow been reached INFO Snap delete The snapshot VD lt name gt has been deleted Snap auto delete The oldest snapshot VD lt name gt has been deleted to obtain extra snapshot space INFO Snap take A snapshot on VD lt name gt has been taken Snap set space Set the snapshot space of VD lt name gt to lt number gt mo Fl bce started INN pee finished reached INFO Snap clear space The snapshot space of VD lt name gt is cleared ISCSI events Type Er net aaa a wo iSCSI login iSCSI login from lt IP gt succeeds accepted INFO iSCSI login rejected iSCSI login from IP was rejected reason lt string gt iSCSI logout recvd iSCSI logout from IP was received reason lt string gt Battery backup events TY LEE abnormal shutdown detected startTlushing banene shutdown detected start flushing battery backed data lt number gt KB ill hl nani data finished
14. SNMP allows up to 3 SNMP trap addresses Default community setting is public User can choose the event log levels and default setting enables ERROR and WARNING event log in SNMP There are many SNMP tools The following web sites are for your reference SNMPe hitp www snmpc com Net SNMP http net snmp sourceforge net If necessary click Download to get MIB file and import to SNMP Note MIB files will include 1 System summary System name current time management MAC address IP 2 Iscsi configuration Entity name node CHAP 3 Volume configuration Physical disk raid group virtual disk LUN 4 Enclosure management S M A R T hardware monitor 5 Maintenance System info memory serial no backplane id status error message To use Messenger user must enable the service Messenger in Windows Start gt Control Panel gt Administrative Tools gt Services gt Messenger and then event logs can be received It allows up to 3 messenger addresses User can choose the event log levels and default setting enables the WARNING and ERROR event logs Using System log server user can choose the facility and the event log level The default port of syslog is 514 The default setting enables event level INFO WARNING and ERROR event logs There are some syslog server tools The following web sites are for your reference WinSyslog http www winsyslog com Kiwi Syslog Daemon http www kiwisyslog
15. Virtual disk can view the status of each Virtual disk create and modify virtual disks The following is an example to create a VD Step 1 Click Create enter Name select RAID group from RG name enter required Capacity GB MB change Stripe height KB change Block size B change Read Write mode set virtual disk Priority select Bg rate Background task priority and change Readahead option if necessary Erase option will wipe out old data in VD to prevent that OS recognizes the old partition There are three options in Erase None default erase first 1GB or full disk Last select Type mode for normal or clone usage Then click Confirm 45 RSG362 Name VD 01 RG name RG RO Capacity 30 GB gt stripe height KB 54 Block size B 512 Read Write C write through cache Write back cache Priority f High priority Middle priority Low priority Bg rate Readahead Enabled Erase None Type RAID wl BACKUP Figure 4 4 3 1 Caution If shutdown or reboot the system when creating VD the erase process will stop Step 2 Confirm page Click Confirm if all setups are correct Snapshot Size S Bg R RG No Name Write Priority Status Clone Schedule Type Health RAID LUN space Snapshot GB rate Va en d name 1 a ivoor 30 we HI 4 Online N A N A RAID Optimal iius D 0 0 0 RG RO ERR VD 02 20 v itiati ip i 2
16. e Red gt RAID fails BM RSG362 Temperature light Green gt Temperature is normal Red gt Temperature is abnormal Voltage light Green gt voltage is normal Red gt voltage is abnormal UPS light Green gt UPS works well Red gt UPS fails Fan light Green gt Fan works well Red gt Fan fails Power light Green gt Power works well Red gt Power fails Return to home page Logout the management web Ul Mute alarm beeper If the status indicators in Internet Explorer IE are displayed in gray but not in blinking red please enable Internet Options gt Advanced gt Play animations in webpages options in IE The default value is enabled but some applications will disable it 3 2 How to use the system quickly The following methods will describe the quick guide to use this controller 3 2 1 Quick installation eee RSG362 It is easy to use Quick install to create a volume It uses whole physical disks to create a RG the system will calculate maximum spaces on RAID levels 0 1 3 5 6 0 1 Quick install will occupy all residual RG space for one VD and it has no space for snapshot and spare If snapshot is needed please create volumes by manual and refer to section 5 4 for more detail If some physical disks are used in other RGs Quick install can not be run because the operation is valid only when all physical disks in this system are free
17. synergy Global Technology Inc LE www RackmountMart com Toll Free 1 888 865 6888 Tel 510 226 8368 Fax 510 226 8968 Email sales RackmountMart com RSG362 ISCSI GbE 4 Ports to SATA II SAS Subsystem User Manual For warranty repair please refer to our terms and conditions http www rackmountmart com terms htm Version 1 4 Important Safeguards Please read all of these instructions carefully before you use the device Save this manual for future reference What the warranty does not cover M Any product on which the serial number has been defaced modified or removed B Damage deterioration or malfunction resulting from L 0 EL g L Accident misuse neglect fire water lightning or other acts of nature unauthorized product modifi cation or failure to follow instructions supplied with the product Repair or attempted repair by anyone not authorized by us Any damage of the product due to shipment Removal or installation of the product Causes external to the product such as electric power fluctuation or failure Use of supplies or parts not meeting our specifications Normal wear and tear Any other causes which does not relate to a product defect B Removal installation and set up service charges Regulatory Notice Legal Information First English printing October 2002 Information in this document has been carefully checked for accuracy however no guarantee is given t
18. 1 port TCP IP offload iSCSI offload QLogic QLA4052C PCI X Gigabit 2 ports TCP IP offload iSCSI offload GbE NIC Vendor Model HEN EE HP NC7170 PCI X Gigabit 2 ports HP NC360T PCI Express Gigabit 2 ports TCP IP offload IBM INetXtreme 1000 T 73P4201 PCI X Gigabit 2 ports TCP IP offload PWLA8492MT PCI X Gigabit 2 ports TCP IP offload GbE Switch Vendor Model 4 Del IPowerConnect 5324 Del PowerConnect 2724 Del PowerConnect 2708 ProCurve 1800 24G Hard drive SAS 3 5 Vendor Model 4 me I 15K147 HUS151436VLS300 36GB 15000RPM SAS 3 0Gb s 16M Hitachi Ultrastar 15K300 HUS153073VLS300 73GB 15000RPM SAS 3 0Gb s 16M F W A410 Seagate Cheetah 15K 4 ST336754SS 36 7GB 15000RPM SAS 3 0Gb s 8M Seagate Cheetah 15K 5 ST373455SS 73 4GB 15000RPM SAS 3 0Gb s 16M Seagate Cheetah 15K 5 ST3146855SS 146 8GB 15000RPM SAS 3 0Gb s 16M C re 15K 6 ST3450856SS 450GB 15000RPM SAS 3 0Gb s 16M F W 003 Seagate Cheetah NS ST3400755SS 400GB 10000RPM SAS 3 0Gb s 16M B ES 2 ST31000640SS 1TB 7200RPM SAS 3 0Gb s 16M F W 0002 TIEN NS 2 ST3600002SS 600GB 10000RPM SAS 2 0 6 0Gb s 16M F W 0004 Seagate Cheetah 15K 7 ST3600057S8S 600GB 15000RPM SAS 2 0 6 0Gb s 16MB F W 0004 RSG362 Constellation ES ST31000424SS 1TB 7200RPM SAS 2 0 6 0Gb s 16MB F W 0005
19. 3 Global spare disk only supports all RGs which located in the same system 83 RSG362 5 7 2 Upgrade firmware of JBOD To upgrade the firmware of JBOD please follow the procedures 1 There is a hidden web page for JBOD firmware upgrade Please login Web Ul as username admin first and then add this URL to the browser http Management IP jbod upg php for example http 192 168 10 50 jbod_upg php FOLLOW THE STEPS TO UPGRADE THE FIRMWARE OF JBOD Step 1 Choose a JBOD Step 2 Browse the firmware to upgrade Browse Step 3 Make sure Step 1 amp 2 is correct then Confirm Confirm Figure 5 7 2 1 2 Choose a JBOD which wants to upgrade 3 Please prepare new firmware file in local hard drive then click Browse to select the file Click Confirm 4 After finished upgrading the system must reboot manually to make the new firmware took effect 5 8 MPIO and MC S These features come from iSCSi initiator They can be setup from iSCSI initiator to establish redundant paths for sending I O from the initiator to the target 1 MPIO In Microsoft Windows server base system Microsoft MPIO driver allows initiators to login multiple sessions to the same target and aggregate the duplicate devices into a single device Each session to the target can be established using different NICs network infrastructure and target ports If one session fails then another session can continue processing l O without interrupt
20. 3 04 V max 3 56 VI OK Core Processor 48 5 C hyst 0 0 C high 80 0 CY OK Onboard SAS Device 1 47 0 C hyst 0 0 C high 80 0 Cy OK Onboard SAS Device 2 43 0 C hyst 0 0 C high 80 0 Ci OK Location 01 C60 23 0 C hyst 5 0 C high 55 0 C1 OK Location 02 C601 25 0 C hyst 5 0 C high 55 0 CY OK Temperature Location 03 C601 25 5 C hyst 5 0 C high 55 0 Cy OK Location 04 C601 28 0 C hyst 5 0 C high 55 0 C OK Location 05 C60 429 0 C hyst 5 0 C high 55 0 C1 OK Location 06 C601 28 5 C hyst 5 0 C high 55 0 C1 OK Location 07 C601 29 0 C hyst 5 0 C high 55 0 CJ OK Location 08 C601 30 5 C hyst 5 0 C high 55 0 C7 OK Poser Supply PSU1 C60 N A OK PSU2 C60 N A K FAN1 C60 4963 RPM OK Cooling FAN2 C60 4963 RPM OK FAN3 CGQ 3113 RPM OK FAN4 CED 4963 RPM OK Figure 4 5 2 1 If Auto shutdown is checked the system will shutdown automatically when voltage or temperature is out of the normal range For better data protection please check Auto Shutdown For better protection and avoiding single short period of high temperature triggering auto shutdown the system use multiple condition judgments to trigger auto shutdown below are the details of when the Auto shutdown will be triggered 1 There are several sensors placed on systems for temperature checking System will check each sensor for
21. 37 4 3 5 S ulace 38 4 4 Volume configuration sieniin aa 39 4 4 1 PASCAL DISK ap eee a a E RSs 39 4 4 2 RAID GUP seere Lt 42 4 4 3 LEN 45 4 4 4 Seel os 0 MERETUR as teed 50 4 4 5 LOC Uren 52 4 4 6 EMNER 54 4 5 Enclosure management cccccecccecceseceeceeeceeecuecaeeeeesaeess 58 4 5 1 SES CONUAT S 59 4 5 2 BEL VG EJ NONION EEE a A 59 4 5 3 Hard drive SMART SUP 60 4 5 4 USE EN 61 4 6 oystem MANI ENN vanene 62 4 6 1 SE Ef se ne UON FEET EEE EE 63 4 6 2 AB eje E218 EN NE 63 4 6 3 Reset to factory default cccccccccsssceceeeeeceeececceuseeseeeeeseueeeseeeeeseeseessaeeeses 64 4 6 4 MOO rran EXO RR E TL 64 4 6 5 EVEN NO O NM I 65 4 6 6 Heboot and SNU se 66 4 7 OQ OUI uke 66 Chapter 5 Advanced operations 67 5 1 Volume TENG anced wcrc serena Ae rout addat aU eiue ean Er du Ee radia 67 5 2 KER gal 6 ea 110 TET 69 5 3 DEN re 70 5 4 DPS 71 5 4 1 Create snapshot volume cccccsecccceeseeceeseeceuececsaucecsaueesseneeessueeesaneeesaaeees 71 5 4 2 AUO sje ol dem eR e M rM eens 72 5 4 3 Rollback sr 73 5 4 4 Slap COMMS teal NU EEE SE doti Sus 74 9 0 PIS K TOA MINO saree 76 5 6 VP 76 Du SAS JBOD EXPANSION NG 82 5 7 1 Connecting JBOD NE EE EE oocagueadies 82 5 7 2 Upgrade firmware of JBOD rrrrnnnrnnnnnnrnrnnnrnrnnnrnvnnnrnvnnnrnvnnnrnnnnnnennnsnnnnnnnennnn 84 5 8 MPIO and ING Sar 84 5 9 TUNA 86 Chapter 6 Troubleshooting
22. 8 No d Select the target VD Then click Confirm Name Figure 5 6 8 TargetVD R6 Now the clone target TargetVD_R6 has been set Size ene R Name fice Write Priority rare Status Clone Schedule Type Health x RAID LUN 1 s PE 2 i i RAID a SourceVD R5 20 WB HI 4 Online TargetVD R6 M A RAID Optimal 5 sf 1 RAID TargetVD R 20 WEB HI 4 Online N A N A BACKUP Optimal 5 Figure 5 6 9 Click Start clone the clone process will start 79 RSG362 Snapshot GB g 0 0 0 0 0 a Snapshot TF Health R RAID LUN space Snapshot g 0 Configuration g 0 space Snapshot name RG R5 RG R RG name RG R5 RG R ae RSG362 Snapshot No Name Write Priority is Status Clone Schedule Type Health RAID LUN space Snapshot e i NX St gers 5 RAID a SourceVD R5 20 WE HI 4 Online TargetVD R6 N A RAID Optimal 5 0 Q RG RS Extend RAID WB HI 4 Online N A N A BACKUP Optimal B 0 0 RG R amp Parity check a Delete Set property Create e Configuration Attach LUN Clear done Start done Schedule clone Set snapshot space More information Figure 5 6 10 9 The default setting will create a snapshot space automatically which the capacity is double size of the VD space Before starting clone system will initiate the snapshot space Snapshot No Name Write Priority bt Status Clone Schedule Type H
23. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Preface About this manual This manual is the introduction of RSG362 controller and it aims to help users know the operations of the disk array system easily Information contained in this manual has been reviewed for accuracy but not for product warranty because of the various environments OS settings Information and specification will be changed without further notice For any update information please visit www rackmountmart com and your contact windows Copyright 22009 Synergy Global Technology Inc All rights reserved Thank you for using our products if you have any question please e mail to sales rackmountmart com We will answer your question as soon as possible Package content One RSG362 Gigabit LAN x4 to SATA II SAS RAID controller One Ethernet Cross over cable Not included Optional 4 X RJ45 Gbits Straight Ethernet data Cable Please contact with sales rackmountmart com to get the latest user manual and firmware RSG362 is recommended DDR2 533 1GB or above Please refer to the certification list in Appendix A Table of Contents Chapter 1 OVOCEVI CW vcccsiseciaccceiveccdeccescicecccanieeststeeetineeveriene 8 1 1 write p 8 1 1 1 ONIONI EE ETE DT I E 9 1 1 2 Technical SpeciticaliOnS e a a E EE 9 1 2 HAD ON Susreo ons aE EASE 11 1 2 1 FEMINA 11 1 2 2 RAD OV CIS JG 13 1 2 3 Volume
24. FamilyID 12cb3c1a 15d6 4585 b385 befd1319f825 amp DisplayLang en 15 RSG362 In current Linux distributions OS built in iSCSI initiators are usually available For different kernels there are different iSCSI drivers Please check Appendix A for iSCSI initiator certification list If user needs the latest Linux iSCSI initiator please visit Open iSCSI project for most update information Linux iSCSl sfnet and Open iSCSl projects merged in April 11 2005 Open iSCSI website hitp www open iscsi org Open iSCSI README http www open iscsi org docs README Features http www open iscsi org cgi bin wiki pl Roadmap Support Kernels http www open iscsi org cqi bin wiki pl Supported Kernels Google groups http groups google com group open iscsi threads qvc 2 http groups google com group open iscsi topics Open iSCSI Wiki http www open iscsi org cgi bin wiki pl ATTO iSCSI initiator is available for Mac Website http www attotech com xtend html Solaris iSCSI initiator Version Solaris 10 u6 10 08 RSG362 Chapter 2 Installation 2 1 Package contents The package contains the following items One RSG362 Gigabit LAN x4 to SATA II SAS RAID controller One Ethernet Cross over cable Not included Optional 4 X RJ45 Gbits Straight Ethernet Data Cable Optional 1 X Serial 232 Cable Contact your supplier if any of the above items are missing or damaged The RAM size for RSG362 is recommended DDR2 533 1
25. NORMAL FAN normal Cooling fan of lt string gt in JBOD lt name gt is NORMAL INFO is WARN OVER is WARN UNDER is CRIT OVER 92 RSG362 WARNING Volt crit UV Voltage of lt item gt read as lt string gt in JBOD lt name gt is CRIT UNDER INFO Volt recovery Voltage of lt string gt in JBOD lt string gt is NORMAL lt name gt is OT WARNING lt name gt is UT WARNING lt name gt is OT FAILURE lt name gt is UT FAILURE pe emere lear ane eames NORMAL System maintenance events P JE EE MEM INFO System shutdown System shutdown INFO System reboot System reboot i shutdown i shutdown i shutdown PS a shutdown Pe Seana aos reboot INFO System web reboot System reboot from string via Web Ul D System LCM System reboot via LCM reboot INFO FW upgrade start System firmware upgrade starts FW upgrade System firmware upgrade succeeds SUCCESS WARNING FW upgrade failure System firmware upgrade is failed ERROR IPC FW upgrade System firmware upgrade timeout on another timeout controller INFO Config imported lt string gt config imported HAC events HEGE FEE EE SEE RG owner changed The preferred owner of RG lt name gt has been changed to controller lt number gt Force CTR write Controller lt number gt forced to adopt write through through mode on failover me bal a a mode mode on failback peo ores g hea ar ST process INFO Failback com
26. Step 1 Click Quick install then choose the RAID level After choosing the RAID level then click Confirm It will link to another page Quick installation Step 1 RAID enclosure Local RAID level RAID 0 2183 GB 7 RAID 1 136 GB RAID 3 2047 GB RAID 5 2047 GB RAID 6 1910 GB RAID 0 1 1091 GB Figure 3 2 1 1 Step 2 Confirm page Click Confirm if all setups are correct Then a VD will be created Step 3 Done You can start to use the system now z Snapshot Size ie No Name Write Priority ed Status Clone Schedule Type Health R RAID LUN space Snapshot SA ice 1 e prem gne T RAID POUICKZ20822 2183 WE HI 4 Online N A N A RAID Optimal D 1 0 0 QUICK21040 Create a Configuration m Figure 3 2 1 2 Figure 3 2 1 2 A virtual disk of RAID 0 is created and is named by system itself 3 2 2 Volume creation wizard Volume create wizard has a smarter policy When the system is inserted with some HDDs Volume create wizard lists all possibilities and sizes in different RAID levels it will use all available HDDs for RAID level depends on which user chooses When system has different sizes of HDDs e g 8 200G and 8 80G it lists all possibilities and combination in different RAID level and different sizes After user 94 RSG362 chooses RAID level user may find that some HDDs are available free status The result is usin
27. The event logs are actually saved in the first four hard drives each hard drive has one copy of event log For one system there are four copies of event logs to make sure users can check event log any time when there are failed disks Tips Please plug in any of the first four hard drives then event logs can be saved and displayed in next system boot up Otherwise the event logs cannot be saved and would be disappeared 65 RSG362 4 6 6 Reboot and shutdown Reboot and shutdown can Reboot and Shutdown the system Before power off it s better to execute Shutdown to flush the data from cache to physical disks The step is necessary for data protection Feboot Shutdown e Figure 4 6 6 1 4 7 Logout For security reason Logout allows users logout when no user is operating the system Re login the system please enter username and password again 66 RSG362 Chapter 5 Advanced operations 5 1 Volume rebuild lf one physical disk of the RG which is set as protected RAID level e g RAID 3 RAID 5 or RAID 6 is FAILED or has been unplugged removed then the status of RG is changed to degraded mode the system will search detect spare disk to rebuild the degraded RG to a complete one It will detect dedicated spare disk as rebuild disk first then global spare disk RSG362 controllers support Auto Rebuild The following is the scenario Take RAID 6 for example 1 When there is no glob
28. VD What if the 33rd snapshot has been taken There are two different situations 1 If the snapshot is configured as auto snapshot the latest one the 33rd snapshot will replace the oldest one the first snapshot and so on 2 If the snapshot is taken manually when taking the 33rd snapshot will fail and a warning message will be showed on Web UI e Rollback Delete snapshot When a snapshot has been rollbacked the other snapshots which are earlier than it will also be removed But the rest snapshots will be kept after rollback If a snapshot has been deleted the other snapshots which are earlier than it will also be deleted The space occupied by these snapshots will be released after deleting 75 RSG362 5 5 Disk roaming Physical disks can be re sequenced in the same system or move all physical disks in the same RAID group from system 1 to system 2 This is called disk roaming System can execute disk roaming online Please follow the procedures Select Volume configuration RAID group Check the gray button next to the RG number click Deactivate Move all PDs of the RG to another system Check the gray button next to the RG number click Activate Done Ae cdi dc Disk roaming has some constraints as described in the followings 1 Check the firmware version of two systems first It is better that either systems have the same firmware version or system 2 firmware version is newer 2 All physical
29. are deleted otherwise the this RG cannot be deleted 3 Check the gray button next to the RG number click Delete 4 There will pop up a confirmation page click OK 5 Done The RG has been deleted Tips The action of deleting one RG will succeed only when all of the related VD s are deleted in this RG Otherwise user cannot delete this RG Step 9 Free a global spare disk To free a global spare disk please follow the procedures 1 Select Volume configuration Physical disk 2 Check the gray button next to the PD slot click Set Free disk Step 10 Done all volumes have been deleted 4 5 Enclosure management Enclosure management allows managing enclosure information including SES configuration Hardware monitor S M A R T and UPS For the enclosure management there are many sensors for different purposes such as temperature 58 RSG362 sensors voltage sensors hard disk status fan sensors power sensors and LED status Due to the different hardware characteristics among these sensors they have different polling intervals Below are the details of the polling time intervals Temperature sensors 1 minute Voltage sensors 1 minute Hard disk sensors 10 minutes Fan sensors 10 seconds When there are 3 errors consecutively system sends ERROR event log Power sensors 10 seconds when there are 3 errors consecutively system sends ERROR event log 6 LED status 10 seconds
30. com Most UNIX systems build in syslog daemon Event log filter setting can enable event level on Pop up events and LCM Note A warning level event WARNING Failed to send event to xxx mail is available when the mail is not sent successfully 4 3 iSCSI configuration iSCSI configuration is designed for setting up the Entity Property NIC Node Session and CHAP account BD RSG362 Entity property iSCSI entity property NIC ISCSI portal configuration Node iSCSI node configuration Session ISCSI session information CHAP account Add Remove account for iSCSI node Figure 4 3 1 4 3 1 Entity property Entity property can view the entity name of the system and setup iSNS IP for ISNS Internet Storage Name Service ISNS protocol allows automated discovery management and configuration of iSCSI devices on a TCP IP network Using ISNS it needs to install an iSNS server in SAN Add an iSNS server IP address into iSNS server lists in order that iSCSI initiator service can send queries The entity name of RSG362 canbe changed iSCSI configuration Entity property Entity name iqn 2009 05 com iscsipro irl isd4er 000a6d6e9 iSNS IP Figure 4 3 1 1 4 3 2 NIC NIC can change IP addresses of iSCSI data ports RSG362 has four gigabit ports to transmit data Each of them must be assigned to an IP address and be set up in multi homed mode or the link aggregation or trunking mode has b
31. disks of the RG should be moved from system 1 to system 2 together The configuration of both RG and VD will be kept but LUN configuration will be cleared in order to avoid conflict with system 2 s original setting 5 6 VD clone The user can use VD clone function to backup data from source VD to target VD set up backup schedule and deploy the clone rules The procedures of VD clone are on the following 1 Copy all data from source VD to target VD at the beginning full copy 2 Use iSnap technology to perform the incremental copy afterwards Please be fully aware that the incremental copy needs to use snapshot to compare the data difference Therefore the enough snapshot space for VD clone is very important The following contents will take an example of a RAID 5 virtual disk SourceVD Raid5 clone to RAID 6 virtual disk TargetVD Raid6 e Start VD clone 1 Create a RAID group RG in advance No Mame UA EN PD VD Status Health RAID Enclosure RG R5 3725 3725 3 0 Online Good RAID 5 Local R G R6 3725 3725 4 0 Online Good RAID 6 Local Figure 5 6 1 2 Create two virtual disks VD SourceVD R5 and TargetVD R6 The raid type of backup target needs to be set as BACKUP 76 RSG362 Name TargetVD R RG name RG RS Capacity 20 GB Stripe height KB 54 Block size B 512 Read Write C wWrite through cache Write back cache Priority f High priority Middle priority C Low priority B
32. gt Step 1 Step 2 Confirm System name Date and time System indication MAG address Address DNS port Login configuration Admin password User password Mail SNMP Messenger System log server Event log filter Entity name iSNS IP Aggregation IP settings for iSCSI ports Become default gateway Enable jumbo frame Ping host Create Authenticate Rename User Delete Session information Delete Create Modify user information Delete Step 1 Step 2 Step 3 Step 4 Confirm Set Free disk Set Global spare Set Dedicated spare Disk Scrub Upgrade Turn on off the indication LED More information Create Migrate Move Activate Deactivate Parity check Delete Set disk property More information Create Extend Parity check Delete Set property Attach LUN Detach LUN List LUN Set clone Clear clone Start clone Stop clone Schedule clone Set snapshot space Cleanup snapshot Take snapshot Auto snapshot List snapshot More information Cleanup Auto snapshot Take snapshot Export Rollback Delete Attach Detach Enable Disable Auto shutdown S M A R T information Only for SATA disks UPS Type Shutdown battery level Shutdown delay Shutdown UPS System information Browse the firmware to upgrade Export configuration Sure to reset to factory default 97 RSG362 Import and gt Import Export Import file export Ev
33. jumbo frame size is 3900 bytes Caution The MTU size of switching hub and HBA on host must be enabled Otherwise the LAN connection can not work properly e Multi homed Trunking LACP The following is the description of multi homed trunking LACP functions 1 Multi homed Default mode Each of iSCSI data port is connected by itself and is not link aggregation and trunking This function is also for Multipath functions select this mode can also remove the setting of Trunking LACP in same time 2 Trunking defines the use of multiple iSCSI data ports in parallel to increase the link speed beyond the limits of any single port 34 RSG362 3 LACP The Link Aggregation Control Protocol LACP is part of IEEE specification 802 3ad that allows bundling several physical ports together to form a single logical channel LACP allows a network switch to negotiate an automatic bundle by sending LACP packets to the peer The advantages of LACP are 1 increases the bandwidth 2 failover when link status fails on a port Trunking LACP setting can be changed by clicking the button Aggregation For example LAN1 and LAN2 are set as Trunking mode To remove Trunking LACP setting checking the gray button of LAN port click Delete link aggregation Then it will pop up a message to confirm Aggregation f Trunking LACP Address 192 168 1 143 Mask Pr ek uden br A Gateway 192 168 1 1 NIC M LAN1 v LAN
34. known as shadow copies lt is a coordinator between backup software application SQL or Exchange and storages to make sure the snapshot without the problem of data inconsistent For more detail about the VSS please refer to http technet microsoft com en us library cc785914 aspx Our RSG362 can support Microsoft VSS e What if the snapshot space is over Before using snapshot a snapshot space is needed from RG capacity After a period of working snapshot what if the snapshot size over the snapshot space of user defined There are two different situations 1 If there are two or more snapshots existed the system will try to remove the oldest snapshots to release more space for the latest snapshot until enough space is released 2 f there is only one snapshot existed the snapshot will fail Because the snapshot space is run out For example there are two or more snapshots existed on a VD and the latest snapshot keeps growing When it comes to the moment that the snapshot space is run out the system will try to remove the oldest snapshot to release more space for the latest snapshot usage As the latest snapshot is growing the system keeps removing the old snapshots When it comes that the latest snapshot is the only one in system there is no more snapshot space which can be released for incoming changes then snapshot will fail e How many snapshots can be created on a VD There are up to 32 snapshots can be created on a UDV
35. make the new firmware took effect Vd Tips e Please contact withinfo istoragepro com for latest firmware 4 6 3 Resetto factory default Reset to factory default allows user to reset controller to factory default setting Sure to reset to factory default Confirm Figure 4 6 3 1 Reset to default value the password is 0000 and IP address to default DHCP Default IP address 192 168 10 50 DHCP Default subnet mask 255 255 255 0 Default gateway 192 168 10 254 4 6 4 Import and export Import and export allows user to save system configuration values export and apply all configuration import For the volume configuration setting the values are available in export and not available in import which can avoid confliction date deleting between two controllers which mean if one system already has valuable volumes in the disks and user may forget and overwrite it Use import could return to original configuration If the volume setting was also imported user s current volumes will be overwritten with different configuration Import Export Import ix Import file ee Browse Confirm e Figure 4 6 4 1 64 RSG362 1 Import Import all system configurations excluding volume configuration 2 Export Export all configurations to a file Caution Import will import all system configurations excluding volume configuration the current configurations will be replaced 46 5 Event log
36. relationship The below graphic is the volume structure which RSG362 has designed It describes the relationship of RAID components One RG RAID group consists of a set of VDs Virtual Disk and owns one RAID level attribute Each RG can be divided into several VDs The VDs in one RG share the same RAID level but may have different volume capacity All VDs share the CV Cache Volume to execute the data transaction LUN Logical Unit Number is a unique identifier in which users can access through SCSI commands Figure 1 2 3 1 1 3 iSCSI concepts ISCSI Internet SCSI is a protocol which encapsulates SCSI Small Computer System Interface commands and data in TCP IP packets for linking storage devices with servers over common IP infrastructures iSCSI provides high performance SANs over standard IP networks like LAN WAN or the Internet 14 RSG362 IP SANs are true SANs Storage Area Networks which allow several servers to attach to an infinite number of storage volumes by using iSCSI over TCP IP networks IP SANs can scale the storage capacity with any type and brand of storage system In addition it can be used by any type of network Ethernet Fast Ethernet Gigabit Ethernet and 10 Gigabit Ethernet and combination of operating systems Microsoft Windows Linux Solaris Mac etc within the SAN network IP SANs also include mechanisms for security data replication multi path and high availability Storage protocol suc
37. 0GB 7200RPM SATA 1 5G s 8M 100 RSG362 F W 03 00C05 Western Digital RE4 WD2002FYPS 2TB IntelliPower SATA 3 0Gb s 64M NCQ F W 04 05G04 Western Digital RE4 GP WD2002FYPS 2TB IntelliPower SATA 3 0Gb s 64M NCQ F W 04 01G01 Western Digital ui WIESEN 2TB 7200RPM SATA 3 0Gb s 64M NCQ F W 01 01D01 Western Digital uu NDOT 1TB 7200RPM SATA 3 0Gb s 64M NCQ F W 01 01V01 Western Digital RE4 WD5003ABYX 500GB 7200RPM SATA 3 0Gb s 64M NCQ F W 01 01S01 Western Digital Raptor WD360GD 36 7GB 10000RPM SATA 1 5Gb s 8M Western Digital VelcoiRaptor WD3000HLFS 300GB 10000RPM SATA 3 0Gb s 16M F W 04 04V01 SATA 2 5 Constellation ST9500530NS 500GB 7200RPM SATA 3 0Gb s 32M F W SNO2 Please visit our website to get the newest certification list or contact sales rackmountmart com 101 RSG362 B Microsoft iSCSI initiator Here is the step by step to setup Microsoft iSCSI Initiator Please visit Microsoft website for latest iSCSI initiator This example is based on Microsoft Windows Server 2008 R2 e Connect 1 Run Microsoft iSCSI Initiator 2 Click Discovery tab 3 Click Add Portal Input IP address or DNS name of the target iSCSI Initiator Properties x Favorite Targets Volumes and Devices RADIUS General Discovery Targets Target portals Add Target Portal BE x Type the IP address or DNS name and por
38. 6 GB new 7 disk 13039 GB new 8 disk 14902 GB Figure 3 2 2 2 Step 3 Decide VD size User can enter a number less or equal to the default number Then click Next Volume configuration Volume creation wizard Step 3 Volume size GB 136 25 RSG362 Figure 3 2 2 3 Step 4 Confirm page Click Confirm if all setups are correct Then a VD will be created Step 5 Done You can start to use the system now Snapshot Size ae No Name Write Priority Status Clone Schedule Type Health RAID LUN space Snapshot me 2 GB E i pu saj RAID EOM S QUICK1 159 136 WEB HI 4 Online N A N A RAID Optimal n 1 0 0 QUICK19301 Create m Configuration Figure 3 2 2 4 Figure 3 2 2 4 A virtual disk of RAID 0 is created and is named by system itself 26 RSG362 Chapter 4 Configuration 4 1 Web Ul management interface hierarchy The below table is the hierarchy of web GUI Quick installation System configuration System setting IP address Login setting Mail setting Notification setting iSCSI configuration Entity property NIC Node Session CHAP account Volume configuration Volume create wizard Physical disk RAID group Virtual disk Snapshot Logical unit Enclosure management SES configuration Hardware monitor S M A R T UPS Maintenance System information Upgrade Reset to default gt 5 5 5 5 gt gt
39. 92 168 1 140 3260 UE 12 192 168 1 143 3260 192 168 1 142 3260 34 192 168 1 141 3260 192 168 1 140 3260 Authenticate Rename Create amp User Delete Figure 4 3 3 4 4 Go to iSCSI configuration CHAP account page to create CHAP account Please refer to next section for more detail 5 In iSCSI configuration Node page check the gray button of Auth column click User 6 Select CHAP user s which will be used It s a multi option If choosing none CHAP can not work Node all Iv User v chapi v chap2 Figure 4 3 3 5 7 Click Confirm 8 In Change Authenticate page select None to disable CHAP Vd Tips After setting CHAP the initiator in host should be set the same CHAP account Otherwise user cannot login 4 3 4 Session Session can display current iSCSI session and connection information including the following useful items The following is an example of RSG362 Initiator name Target name Error recovery level Error recovery count a a gt 37 RSG362 Error Error Initiator Immed No TSIH SES Target name InitialR2T doin MaxOutR2T MaxDataBurstLen DataSegInOrder DataPDUInOrder recovery recovery level count 0x0001 hosti WE een e aa Yes Yes 1 262144 Yes Yes List connection Delete Figure 4 3 4 1 Check the gray button of session number click List connection It can list all connection s of the session No Initiator IP Initiator name MaxRecvDataSe
40. AID 3 algorithm RAID 5 RAID 6 RAID 0 1 Size Xxx GB 20 RSG362 JBOD x 4 v RAID 0 RAID 1 new x disk Apply The Adjust Config AM ud Volume Size 4Yes RAID 5 xxx BG Nov RAID 6 RAID 0 1 E Static IP EE a a 192 168 010 050 255 255 255 0 IP Gateway 192 168 010 254 NEN IP Address pori Change IP IP Subnet Config l Mask Submask IP Gateway Gateway IP Setting Nov Ooo o S o Reset to Default 4Yes Nov Caution Before power off it is better to execute Shutdown to flush the data from cache to physical disks 3 1 4 Web Ul RSG362 controller supports graphic user interface GUI to operate Be sure to connect the LAN cable The default IP setting is DHCP open the browser and enter http 192 168 10 50 Please check the DHCP address first on LCM And then it will pop up a dialog for authentication 91 RSG362 Welcome to iR16IS4ER User name admin Password sesel Figure 3 1 4 1 User name admin Default password 0000 After login choose the functions which lists on the left side of window to make any configuration Quick installation W System configuration F iSCSI configuration volume configuration Enclosure management W Maintenance Logout Figure 3 1 4 2 There are six indicators at the top right corner for backplane solutions Figure 3 1 4 3 e Indicator description RAID light Green gt RAID works well
41. AN 2 DHCP No Jumbo frame Disabled v 192 168 1 141 3260 LAN 3 DHCP No Jumbo frame Disabled v 192 168 1 140 3260 LAN 4 DHCP No Jumbo frame Disabled Figure 4 3 3 1 Auth Node name Portal Mone 19N 2009 05 com iscsipro irl isder 192 168 1 143 3260 192 168 1 142 3260 192 168 1 141 3260 5 000a6d6e9 targeto 192 168 1 140 3260 None 192 168 1 143 3260 192 168 1 142 3260 1927 168 1 141 3260 all 192 168 1 140 3260 Mone 12 192 168 1 143 3260 192 168 1 142 3260 AGE 34 192 168 1 141 3260 192 168 1 140 3260 Authenticate Rename reate User Delete Figure 4 3 3 2 e CHAP CHAP is the abbreviation of Challenge Handshake Authentication Protocol CHAP is a strong authentication method used in point to point for user login It s a type of authentication in which the authentication server sends the client a key to be used for encrypting the username and password CHAP enables the username and password to transmit in an encrypted form for protection To use CHAP authentication please follow the procedures 1 Check the gray button of Auth column click Authenticate Select CHAP Authentication Figure 4 3 3 3 3 Click Confirm 36 RSG362 Auth Node name Portal CHAP iqn 2009 05 com iscsipro iri6is4er 192 168 1 143 3260 192 168 1 142 3260 192 168 1 141 3260 000a amp 6d amp e8 target 192 168 1 140 3260 CHAP 192 168 1 143 3260 192 168 1 142 3260 192 168 1 141 3260 1
42. GB or above Please refer to the certification list in Appendix A 2 2 The Enclosure Description Fan 1 Fan 2 LAN1 LAN3 Fan 3 Fan 4 Power On C Switch JBOD RS232 CONSOLE CONSOLE DB9 RJ45 PSU 1 Module LAN LAN4 PSU 2 Module Power On Off Switch The switch to turn On Off the system Fan 1 2 3 4 Redundant hot swappable Fan Modules LAN 1 2 3 4 Connect CAT5e OR CAT6 NETWORK CABLE JBOD For cascading RS 232 For APC UPS CONSOLE For Web GUI Figure 2 2 1 17 RSG362 2 3 Make the system connected Before starting prepare the following items 1 Check Certification list in Appendix A to confirm the hardware setting is fully supported 2 Read the latest release note before upgrading Release note accompanies with its released firmware 3 A host with a Gigabit Ethernet NIC or iSCSI HBA 4 CAT 5e or CAT 6 network cables for management port and iSCSI data ports Recommend CAT 6 cables for best performance 5 Prepare storage system configuration plan 6 Prepare management port and iSCSI data ports network information When using static IP please prepare static IP addresses subnet mask and default gateway 7 Gigabit switches recommended Or Gigabit switches with LCAP Trunking 8 CHAP security information including CHAP username and secret optional 9 Setup the hardware connection before power on servers Connect console cable management port cable and iSCSI data port cables in advance
43. MB MB RAID group name The status of hard drive Online gt the hard drive is online Rebuilding gt the hard drive is being rebuilt Transition gt the hard drive is being migrated or is replaced by another disk when rebuilding occurs Scrubbing gt the hard drive is being scrubbed The health of hard drive Good gt the hard drive is good Failed gt the hard drive is failed Error Alert gt S M A R T error alert Read Errors gt the hard drive has unrecoverable read errors The usage of hard drive RAID disk gt This hard drive has been set to a RAID group Free disk gt This hard drive is free for use Dedicated spare gt This hard drive has been set as dedicated spare of a RG Global spare gt This hard drive has been set as global spare of all RGs Vendor Hard drive vendor Hard drive serial number Type Hard drive type SATA gt SATA disk SATA2 gt SATA II disk SAS gt SAS disk Write cache Hard drive write cache is enabled or disabled Default is Enabled s i RSG362 Standby HDD auto spindown to save power Default is Disabled Readahead This feature makes data be loaded to disk s buffer in advance for further use Default is Enabled Command Newer SATA and most SCSI disks can queue multiple queuing commands and handle one by one Default is Enabled e PD oper
44. RAID i WB HI 4 Initiating N A N A RAID Optimal 42 5 g Q RG R5 Extend Delete Create a Configuration Set property Attach LUN Set done Set snapshot space More information Figure 4 4 3 2 46 RSG362 Figure 4 4 3 2 Create a VD named VD 01 from RG RO The second VD is named VD 02 it s initializing Step 3 Done View Virtual disk page Note The non continuous space in RG can be extended in the same time when user wants to use all rest space for a new VD e VD column description Virtual disk number The button includes the functions which can be executed Virtual disk name Size GB Total capacity of the virtual disk The unit can be displayed in GB or MB Write The right of virtual disk WT gt Write Through WB gt Write Back RO gt Read Only Priority The priority of virtual disk HI gt High priority MD gt MiDdle priority LO gt LOw priority Bg rate Background task priority 4 3 2 1 0 gt Default value is 4 The higher number the background priority of a VD is the more background I O will be scheduled to execute The status of virtual disk Online The virtual disk is online Offline gt The virtual disk is offline Initiating gt The virtual disk is being initialized Rebuild gt The virtual disk is being rebuilt Migrate gt The virtual disk is being mi
45. Unigen UG12T7200L8DU 5AM 1GB DDR2 533 Unbuffered ECC with Hynix Unigen UG25T7200M8DU 5AM 2GB DDR2 533 Unbuffered ECC with Micron Unigen UG12T7200L8DU 6AM 1GB DDR2 667 Unbuffered ECC with Hynix UG12T7200M8DU 6AK 1GB DDR2 667 Unbuffered ECC Low profile with Hynix Unigen UG25T7200M8DU 6AMe 2GB DDR2 667 Unbuffered ECC with Hynix UG25T7200M8DU 6AK 2GB DDR2 667 Unbuffered ECC Low profile with Hynix ISCSI Initiator Software 0S Software Release Number Microsoft Microsoft iSCSI Software Initiator Release v2 08 Windows System Requirements 1 Windows 2000 Server with SP4 2 Windows Server 2003 with SP2 3 Windows Server 2008 with SP2 The iSCSI Initiators are different for different Linux Kernels For Red Hat Enterprise Linux 3 Kernel 2 4 install linux iscsi 3 6 3 tar For Red Hat Enterprise Linux 4 Kernel 2 6 use the build in iSCSI initiator iscsi initiator utils 4 0 3 0 4 in kernel 2 6 9 For Red Hat Enterprise Linux 5 Kernel 2 6 use the build in iSCSI initiator iscsi initiator utils 6 2 0 742 0 5 el5 in kernel 2 6 18 RSG362 ATTO Xtend SAN iSCSI initiator v3 10 System Requirements 1 MacOS X v10 5 or later For ATTO Xtend SAN iSCSI initiator it is not free Please contact your local distributor GbE iSCSI HBA card Vendor Mode eee eee eee HP INC380T PCI Express Gigabit 2 ports TCP IP offload iSCSI offload QLogic QLA4010C PCI X Gigabit
46. VD Check the gray button next to the Snapshot VD number click Expose Enter a capacity for snapshot VD If size is zero the exported snapshot VD will be read only Otherwise the exposed snapshot VD can be read written and the size will be the maximum capacity to read write Volume configuration Snapshot Set quota Size 11 GB Available 11 GB Figure 4 4 4 4 Linked snapshot for VD VD 01 No Name Status Health Exposure Right Z LUN Created time i SnapVD 01 0 N A Good Yes Read only 0 Wed Dec 8 16 46 43 2010 z SnapVD 02 0 N A Good Yes Read write 0 Wed Dec 8 16 47 20 2010 Unexpose Rollback Delete lt lt Back e Cleanup Auto snapshot e Take snapshot e Attach Figure 4 4 4 5 Figure 4 4 4 5 This is the snapshot list of VD 01 There are two snapshots Snapshot VD SnapVD 01 is exposed as read only SnapVD 02 is exposed as read write Step 5 Attach a LUN to a snapshot VD Please refer to the next section for attaching a LUN Step 6 Done Snapshot VD can be used e Snapshot column description The number of this snapshot VD The button next to the snapshot VD No includes the functions which can be executed RSG362 Used GB The amount of snapshot space that has been used The MB unit can be displayed in GB or MB The status of snapshot N A gt The snapshot is normal Replicated gt The snapshot is for clone Abort gt The snapshot is over space and
47. abort The health of snapshot Good gt The snapshot is good Failed gt The snapshot fails The right of snapshot Read write gt The snapshot VD can be read write Read only gt The snapshot VD is read only e Snapshot operation description Expose Expose unexpose the snapshot VD Unexpose Rollback Rollback the snapshot VD Delete Delete the snapshot VD List LUN List attached LUN s 4 4 5 Logical unit Logical unit can view create and modify the status of attached logical unit number s of each VD 52 RSG362 User can attach LUN by clicking the Attach Host must enter with an iSCSI node name for access control or fill in wildcard which means every host can access the volume Choose LUN number and permission and then click Confirm VD VD 01 30GB v Host iSCSI node name E Target iSCSI node name all LUN 1 Permission C Read only Read write Figure 4 4 5 1 E VD Host Target LUM Permission nae Session ign 2009 05 com iscsipro irl isder TESE xt 000a6d6e9 targetO Us RRES WERDE i iqn 1991 05 com microsoft iStoragePro d 5 all 1 Read write VD 02 0 Figure 4 4 5 2 Figure 4 4 5 2 VD 01 is attached to LUN 0 and every host can access VD 02 is attached to LUN 1 and only the initiator node which is named iqn 1991 05 com microsoft iStoragePro can access VD VD 01 30GB iv Host iSCSI node na
48. al spare disk or dedicated spare disk in the system The RG will be in degraded mode and wait until 1 there is one disk assigned as Spare disk or 2 the failed disk is removed and replaced with new clean disk then the Auto Rebuild starts The new disk will be a spare disk to the original RG automatically If the new added disk is not clean with other RG information it would be marked as RS reserved and the system will not start auto rebuild If this disk is not belonging to any existing RG it would be FR Free disk and the system will start Auto Rebuild If user only removes the failed disk and plugs the same failed disk in the same slot again the auto rebuild will start running But rebuilding in the same failed disk may impact customer data if the status of disk is unstable We suggests all customers not to rebuild in the failed disk for better data protection 2 When there is enough global spare disk s or dedicated spare disk s for the degraded array system starts Auto Rebuild immediately And in RAID 6 if there is another disk failure occurs during rebuilding system will start the above Auto Rebuild process as well Auto Rebuild feature only works at that the status of RG is Online It will not work at Offline Thus it will not conflict with the Online roaming feature 3 In degraded mode the status of RG is Degraded When rebuilding the status of RG VD will be Rebuild the column R in VD will disp
49. are created fora RG named RG R5 Slot 4 is set as dedicated spare disk of the RG named RG R5 The others are free disks Step 4 The unit of size can be changed from GB to MB It will display the capacity of hard drive in MB Size RG lii Write Command Slot og ll aame Status Health Usage Vendor Serial Type Cache Standby Readahead Suc i i T WD ATA Online Good RAID disk WDC WMAYDOO20730 SATA Enabled Disabled Enabled Enabled 211862 AS antine Good RAID disk WDC EE SATA2 Enabled Disabled Enabled Enabled e R5 WMAYOOO20699 3 2862 AS onnne Good RAID disk WDC die SATA2 Enabled Disabled Enabled Enabled n R3 MMAYOOQ09157 4 4 RG Dedicated WD Ae 1862 R5 Online Good s WDC WMAYODO18048 SATA Enabled Disabled Enabled Enabled 5 og WD uie 1862 Online Good Free disk WDC umayonn28747 SATA2 Enabled Disabled Enabled Enabled 5 Us WD 1862 Online Good Freedisk WDC WMAYDOO239855 SATA2 Enabled Disabled Enabled Enabled 7 diis T WE ATA i m 1862 Online Good Free disk WDC ivo gg21914 e Enabled Disabled Enabled Enabled 5 F 1A Wo M FG T 1862 Online Good Free disk WDC WMAYODO15487 SATA Enabled Disabled Enabled Enabled Figure 4 4 1 4 40 RSG362 e PD column description The position of a hard drive The button next to the number of slot shows the functions which can be executed Size GB Capacity of hard drive The unit can be displayed in GB or
50. ation description Set Free disk Make the selected hard drive be free for use Set Global set the selected hard drive to global spare of all RGs spare Set Set a hard drive to dedicated spare of the selected RG Dedicated spares Scrub the hard drive Upgrade Upgrade hard drive firmware Turn on off Turn on the indication LED of the hard drive Click again to the indication turn off LED More Show hard drive detail information information 4 4 2 RAID group RAID group can view the status of each RAID group The following is an example to create a RG Step 1 Click Create enter Name choose RAID level click Select PD to select PD Then click Next The Write Cache option is to enable or disable the write cache option of hard drives The Standby option is to enable or disable the auto spindown function of hard drives when this option is enabled and hard drives have no I O access after certain period of time they will spin down automatically The Readahead option is to enable or disable the read ahead function The Command queuing option is to enable or disable the hard drives command queue function 42 RSG362 Name RiG RO RAID level RAIDO RAID PD slot 123 Write cache Enabled Standby Disabled Readahead Enabled Command queuing Enabled i Disabled Figure 4 4 2 1 Step 2 Confirm page Click Confirm if all setups are correct Total Free No Nam
51. can view the status of hard drives in the system The followings are operational steps 1 Check the gray button next to the number of slot it will show the functions which can be executed 2 Active function can be selected and inactive functions show up in gray color and cannot be selected For example set PD slot number 4 to dedicated spare disk Step 1 Check the gray button of PD 4 select Set Dedicated spare it will link to next page Size RG es Write Command Slot ice E name Status Health Usage Vendor Serial Type cache Standby Readahead aaa 1 RG RAID WD UT zs 1862 R5 Online Good i i WDC WMAYODO15487 SATA2 Enabled Disabled Enabled Enabled 2 se RG RAID sax WD TE 1862 RS Online Good disk WDC WMAYODO20829 SATA Enabled Disabled Enabled Enabled 3 24 RG i RAID WD gt 1862 4 Online Good disk WDC wmavooooois7 1 2 Enabled Disabled Enabled Enabled 1862 Online Good TES wor ED SATA Enabled Disabled Enabled Enabled disk WMAY00016048 xis e disk Free WD seals ESSE spare od gisk PC wmarooo28747 ATA Enabled Disabled Enabled Enabled Set Dedicated spare Free WD ATA od disk WDE wmarono gt 3a55 SATA2 Enabled Disabled Enabled Enabled Disk Scrub od woc undi SATA Enabled Disabled Enabled Enabled Upgrade disk j WMAYOOO21914 7 Tum on the indication LED Free WD LA z n A 1 lS ikin od disk WDC WMAYODO20730 SATA Enabled Disabled Enabl
52. cell case PD 0 1 2 3 forms one RAID 1 subgroup and PD 4 5 6 7 forms another RAID 1 subgroup In the 4 cells the 4 subgroups are PD 0 1 PD 2 3 PD 4 5 and PD 6 7 Write Through cache write policy A caching technique in which the completion of a write request is not signaled until data is safely stored in non volatile media Each data is synchronized in both data cache and accessed physical disks Write Back cache write policy A caching technique in which the completion of a write request is signaled as soon as the data is in cache and actual writing to non volatile media occurs at a later time It soeeds up system write performance but needs to bear the risk where data may be inconsistent between data cache and the physical disks in one short time interval Set the volume to be Read Only Dedicated Spare disks The spare disks are only used by one specific RG Others could not use these dedicated spare disks for any rebuilding purpose Global Spare disks GS is shared for rebuilding purpose If some RGs need to use the global spare disks for rebuilding they could get the spare disks out from the common spare disks pool for such requirement DeGraded mode Not all of the arrays member disks are functioning but the array is able to respond to application read and write requests to its virtual disks TEL T RSG362 Network Interface Card Battery Backup Module e Part 2 iSCSI
53. ck OK 104 RSG362 me On to Target Figure B 7 10 Click OK The iSCSI is now connected SCSI Initiator Properties Figure B 8 105 RSG362 e MPIO 11 If running MPIO please continue 12 Click Discovery tab to connect the second path 13 Click Add Portal Input IP address or DNS name of the target iSCSI Initiator Properties Sue ED Add Target Portal 192 168 1 142 3250 1 192 168 1 143 3260 Figure B 10 ACTA TES Y 1 i k 1 H 14 Click OK Figure B 9 CST Initiator Properties 192 168 1 142 3260 Default Default 192 168 1143 3260 Default Default Figure B 11 106 RSG362 15 Click Targets tab select Targets Name and then click Log On 16 Enable Enable multi path checkbox Then click Advanced Log On to Target Figure B 12 17 Select Local adapter Source IP and Target portal And then click OK Advanced Settings Microsoft iSCSI Initiator 192 168 1 21 1 192 168 1 145 3260 SHAR helps ensure date s ding authentication between target and an initiata To USE it sp amie karget GHAR secret Erat was comigured onthe target hor Enis initiator User name E EG Target secret EM To use mutual CHA Sr SPEL an initiatar secret on Ehe Initiator settings pageot use RADIUS The same secet Be Cornmigu
54. detect UPS ERROR UPS AC loss AC loss for system is detected immediately occurred for attribute lt string gt WARNING SMART fail Disk lt slot gt Failure to get S M A R T information WARNING RedBoot failover RedBoot failover event occurred WARNING Watchdog Watchdog timeout shutdown occurred shutdown WARNING Watchdog reset Watchdog timeout reset occurred RMS events hevet T R ear LN Console Ul pm did Fs Console Ul INFO Web Login lt username gt login from lt IP gt via Web UI INFO WebLogou lt username gt logout from lt IP gt viaWeb UI INFO Logclear X Aleventlogsareceared 1 LVM events Type Description NE INFO RGcreateOK RG name hasbeencreated INFO RGcreatefal Failedto create RG name INFO RGdelte RG name hasbeendeleted amp INFO RGrename RG name hasbeenrenamedas name INFO VDcreate OK VD lt name gt hasbeencreated INFO VDcreatefal Failedtocreate VD name gt INFO VDdeleee VD name hasbeendeleted INFO VDrename Name of VD lt name gt has been renamed to name VD read only Cache policy of VD name has been set as read only 3 VD write back Cache policy of VD name has been set as write back VD write through Cache policy of VD name ha
55. e ice E Men ea PD 8 VD Status Health RAID Enclosure 1 E RG RO 7451 7451 4 Online Good RAID 0 Local nme a RG R5 3725 3725 3 0 Online Good RAID 5 Local Migrate Move Create AchyWate Deactivate Delete Set disk property More information Figure 4 4 2 2 Figure 4 4 2 2 There is a RAID 0 with 4 physical disks named RG RO The second RAID group is a RAID 5 with 3 physical disks named RG R5 Step 3 Done View RAID group page e RGcolumn description RAID group number The button next to the No includes the functions which can be executed Name RAID group name Total GB Total capacity of this RAID group The unit can be MB displayed in GB or MB Free GB Free capacity of this RAID group The unit can be MB displayed in GB or MB The number of physical disks in a RAID group wo The number of virtual disks in a RAID group 43 RSG362 The status of RAID group Online gt the RAID group is online Offline gt the RAID group is offline Rebuild gt the RAID group is being rebuilt Migrate gt the RAID group is being migrated Scrubbing gt the RAID group is being scrubbed The health of RAID group Good gt the RAID group is good Failed gt the RAID group fails Degraded gt the RAID group is not healthy and not completed The reason could be lack of disk s or have failed disk The RAID level of the RAID gr
56. e parity DI a Yes gt Regenerate RAID parity and write No gt Execute parity check only and find mismatches It will stop checking when mismatches count to1 10 20 100 48 RSG362 Delete Delete the virtual disk Set property Change the VD name right priority bg rate and read ahead Right WT gt Write Through WB gt Write Back Default RO gt Read Only Priority HI gt High priority Default MD gt MiDdle priority LO gt LOw priority Bg rate 4 3 2 1 0 gt Default value is 4 The higher number the background priority of a VD is the more background I O will be scheduled to execute Read ahead Enabled gt Enable disk read ahead Default Disabled gt Disable disk read ahead Type RAID gt the virtual disk is normal Default Backup gt the virtual disk is for clone usage Schedule Set clone function by schedule clone Set snapshot Set snapshot space for taking snapshot Please refer to space next chapter for more detail 49 RSG362 Cleanup Clean all snapshots of a VD and release the snapshot snapshot space Take Take a snapshot on the virtual disk snapshot Auto set auto snapshot on the virtual disk snapshot List snapshot List all snapshots of the virtual disk More Show virtual disk detail information information 4 44 Snapshot Snapshot
57. ealth RAID LUN Space Snapshot AG GB 18 1 i a SourceVDR5 20 WB HI 4 Initiating TargetVD R6 N A RAID Optimal 33 29 o 3j43 1 RG R5 2 ie i f i nint RAID a TargetVD R 20 WEB HI 4 Online N A N A BACKUP Optimal B 0 0 g RG R Figure 5 6 11 10 After initiating the snapshot space it will start cloning size R Snapshot space RG No Name 69 sl Write Priority Bg rate Status Clone Schedule Type Health P RAID LUN Snapshot ae 1 SourcevD R5 20 WB HI 4 Cloning TargetVD R6 N A RAID Optimal 32 RAIDS 0 3 23 1 RG R5 TargetVD R6 20 WB HI 4 Online N A N A BACKUP Optimal RAID6 0 0 0 0 RG R6 Figure 5 6 12 11 Click Schedule clone to set up the clone by schedule 80 RSG362 Snapshot space Snapshot GB RG name No Name Write Priority Bg Status Clone Schedule Type Health R RAID LUN rate SourceVD R5 20 WB HI 4 Online TargetVD R6 N A RAID Optimal icu 0 3 43 1 RG R5 al WB HI 4 Online N A N A BACKUP Optimal T 0 0 RG R6 Parity check Delete Set property Create Configuration e Attach LUN Clear clone Start done Schedule done Set snapshot space Cleanup snapshot Take snapshot Auto snapshot List snapshot More information Figure 5 6 13 12 There are Set Clone schedule and Clear Clone schedule in this page Please remember that Threshold and Restart the task an hour later if failed options in VD configuration will take effect after clone
58. ed Enabled Figure 4 4 1 1 99 RSG362 Step 2 If there is any RG which is in protected RAID level and can be set with dedicate spare disk select one RG and then click Submit Available RG for slot 4 on Local enclosure Total Free No Name PD VD Status Health RAID Enclosure fa 1 RG R5 3 o Online Good RAID 5 Local lt lt Back confirm Figure 4 4 1 2 Step 3 Done View Physical disk page Size RG n Write Command Slot fice 3 ei Status Health Usage Vendor Serial Type cache Standby Readahead icine i 1862 PC antine Good RAID disk WDC cs SATA2 Enabled Disabled Enabled Enabled R5 i WMAYOOO15467 1862 S online Good RAID disk WDC NEC SATA Enabled Disabled Enabled Enabled e R5 WMAYO0020699 2 1862 891 antnne Good RAID disk WDC WD SATA2 Enabled Disabled Enabled Enabled e R5 WMAYOOO009157 c4 RG Dedicated WD KTR 7 e 1862 R5 Online Good ESN WDC WMAYDOD18048 SATA Enabled Disabled Enabled Enabled 5 EA ES WD TM z 1862 Online Good Free disk WDC WMAYDOO28747 SATA Enabled Disabled Enabled Enabled 6 z Roles WD E pg 1562 Online Good Free disk WDC WMAYOO023955 SATA2 Enabled Disabled Enabled Enabled 7 a SA ss WD Mer 1862 Online Good Free disk WDC WMAYDOO21914 SATA Enabled Disabled Enabled Enabled g 3 x ix WD E 1862 Online Good Freedisk WDC ny mayooo20730 gt ATA2 Enabled Disabled Enabled Enabled Figure 4 4 1 3 Figure 4 4 1 3 Physical disks in slot 1 2 3
59. ediately when running out of snapshot space For example the default threshold is 50 The system will check the snapshot space every hour When the snapshot space is used over 50 the system will synchronize the source VD and target VD automatically Next time when the rest snapshot space has been used 50 in other words the total snapshot space has been used 75 the system will synchronize the source VD and target VD again Restart the task an hour later if failed The setting will be effective after enabling schedule clone Snapshot space 2 Threshold 50 Restart the task an hour later if failed M Figure 5 6 6 When running out of snapshot space the VD clone process will be stopped because there is no more available snapshot space If this option has been checked system will clear the snapshots of clone in order to release snapshot space automatically and the VD clone will restart the task after an hour This task will start a full copy After deploying the VD clone rule the VD clone process can be started now Firstly Click Set clone to set the target VD at the VD name SourceVD R5 78 No Name Write Priority PS 1 a oOurcevD R5 20 WB HI Status Clone Schedule Type 4 Online N A N A RAID Optimal cm Extend f i RAID WB HI 4 Online N A N A BACKUP Optimal M Panty check Delete Set property Create Attach LUN Set done Set snapshot space More information Figure 5 6 7 6 f
60. een set up When there are multiple data ports setting up in link aggregation or trunking mode all the data ports share single address Name LAG LAG No DHCP IP address Netmask Gateway Jumbo frame MAC address Link Lant Mo N A No 192 168 1 143 255 255 255 0 192 158 1 1 Disabled 00 13 78 a6 1d a0 Up LAN E No N A No 192 168 1 142 255 255 2550 192 168 1 1 Disabled 00 13 78 a6 1d a1 Up LAN3 i gs i No N A No 192 168 1 141 255 255 255 0 192 168 1 1 Disabled 00 13 78 a6 1d a2 Up LAMA re eee S Eee ma No N A No 192 168 1 140 255 255 255 0 192 158 1 1 Disabled 00 13 78 a6 1d a3 Up IP settings for SCSI ports Become default gateway Enable jumbo frame Aggregation e Ping host Figure 4 3 2 1 Figure 4 3 2 2 There are 4 iSCSI data ports 4 data ports are set with static IP 33 RSG362 e IP settings User can change IP address by checking the gray button of LAN port click IP settings for iSCSI ports There are 2 selections DHCP Get IP address from DHCP server or static IP C DHCP Static Address 192 168 1 143 Mask 255 255 255 0 Gateway 192 168 1 1 Figure 4 3 2 2 e Default gateway Default gateway can be changed by checking the gray button of LAN port click Become default gateway There can be only one default gateway e MTU Jumbo frame MTU Maximum Transmission Unit size can be enabled by checking the gray button of LAN port click Enable jumbo frame Maximum
61. end test mail to test whether email functions are available User can also select which levels of event logs are needed to be sent via Mail Default setting only enables ERROR and WARNING event logs Please also make sure the DNS server IP is well setup so the event notification mails can be sent successfully 30 RSG362 Mail Mail from address mailman amp GiR16154ER Mail to address 1 Send events 1 FINFO M WARNING M ERROR Mail to address 2 Send events 2 INFO M WARNING M ERROR Mail to address 3 Send events 3 INFO M WARNING M ERROR I SMTP relay Send test mail a Figure 4 2 4 1 4 2 5 Notification setting Notification setting can set up SNMP trap for alerting via SNMP pop up message via Windows messenger not MSN alert via syslog protocol and event log filter for web Ul and LCM notifications SNMP SNMP trap address 1 SNMP trap address 2 SNMP trap address 3 Community public MIB file download download Send events INFO M WARNING M ERROR Messenger Messenger IP Computer name 1 Messenger IP Computer name 2 Messenger IP Computer name 3 Send events FINFO M WARNING M ERROR System log server Server IP hostname UDP Port 514 Facility User v Event level I INFO M WARNING M ERROR Event log filter Pop up events INFO WARNING ERROR Show on LCM I INFO M WARNING M ERROR Buzzer Always disable buzzer E Figure 4 2 5 1 E RSG362
62. ent log gt Download Mute Clear Reboot and gt Reboot Shutdown shutdown Sure to logout 4 2 System configuration System configuration is designed for setting up the System setting IP address Login setting Mail setting and Notification setting System name for identification System setting System time for event log IP address Internet ProtocoliIP address for remote administration Configuration for auto logout and login lock Loqin setting Administrator s password Mail setting Alert by e mail Alert via Simple Network Management Protocol SNMP Notification setting Transmits net send and alerter service messages between clients and servers Alert to remate system lag server Figure 4 2 1 4 2 1 System Setting System setting can setup system name and date Default System name is composed of model name and serial number of this system System name System name IRIGISAER Date and time Change date and time Confirm Figure 4 2 1 1 OQ RSG362 Check Change date and time to set up the current date time and time zone before using or synchronize time from NTP Network Time Protocol server Click Confirm in System indication to turn on the system indication LED Click again to turn off 4 2 2 IP address MAC address MAC address 00 13 78 AC 00 E5 Address fa DHCP BOOTP C Static 192 158 1 141 233 2299 225 l 192 158 1 1
63. ermal sensors x 3 on the controller BOARD for CPU bridge and host channel chip Thermal sensor x 3 up to 24 in enclosure Status report of the managed SAS SATA JBODs Oe a oa e Management interface 1 Management UI via serial console SSH telnet HTTP Web UI and secured Web HTTPS Online system firmware upgrade mechanism Event notification via Email SNMP trap browser pop up windows Syslog and Windows Messenger Run time IO transactions recording Built in LCD module to control most enclosure components ISNS and DHCP support CHAP authentication enabled Qo To UD e Host connection 4 x GbE ports support independent access failover and load balancing 802 3ad port trunking LACP Multiple iSCSI target nodes support Microsoft MPIO enabled iSCSI jumbo frame support Header Data digest support LUN access control Read Write and Read Only Up to 128 sessions Up to 16 hosts clustered for one volume Support Windows Linux and Mac OS Oeo Ot CODD 10 RSG362 e Drive support SCSI 3 compliant Multiple IO transaction processing Tagged command queuing Hard drive S M A R T enabled for SATA drives Up to 4 SAS JBODs can be connected to 1 RSG362 by using SAS JBOD port Nr Oo The overall SAS SATA drives supported for one controller is up to 16 4 16 80 SAS SATA drives e Chassis integration 1 Controller Board Assembly of RSG362 form factor Dimension 14 5 cm x 28 cm x 3 2 cm W x D
64. es Local Slot HDD type naa error opm Hoa ten sector DOSE aor ps n eee meh 1 SATA 200051 168 211 199 140 200 0 iggi 1gig 2 2 SATA2 200051 165 21 200 140 200 0 100 0 10000 27 3 SATA 200 51 168 211 200 140 20000 1000 100 0 28 4 SATA2 200 51 164 21 200140 200 0 1000 10000 26 2 SATA2 200 51 166 21 200 140 200 0 100 0 10000 26 6 SATA2 200 51 169 211 200 140 20000 100 0 100 0 25 7 SATA2 200 51 172 21 200140 200 0 100 0 100 0 af 8 SATA 200 51 161 21 200 140 200 0 100 0 100 0 26 Figure 4 5 3 1 4 5 4 UPS UPS can set up UPS Uninterruptible Power Supply UPS type None Shutdown battery level 9 5 5 Shutdown delay s 0 El Shutdown UPS OFF Status Battery level fi Confirm Figure 4 5 4 1 Figure 4 5 4 1 Without UPS Currently the system only supports and communicates with smart UPS of APC American Power Conversion Corp UPS Please review the details from the website http www apc com First connect the system and APC UPS via RS 232 for communication Then set up the shutdown values shutdown battery level when power is failed UPS in other companies can work well but they have no such communication feature with the system 61 RSG362 UPS type Smart UPS Shutdown battery level 5 Shutdown delay 5 30 Shutdown UPS ION UF Status Battery level Confirm Figure 4 5 4 2 Figure 4 5 4 2 With Smart UPS e UPS column de
65. every 30 seconds When one of these sensor is over high temperature threshold for continuous 3 minutes auto shutdown will be triggered immediately 2 The core processor temperature limit is 80 C The on board SAS device temperature limit is 80 C The backplane board temperature limit is 58 C 3 If the high temperature situation doesn t last for 3 minutes system will not trigger auto shutdown 4 5 3 Hard drive S M A R T support 60 RSG362 S M A R T Self Monitoring Analysis and Reporting Technology is a diagnostic tool for hard drives to deliver warning of drive failures in advance S M A R T provides users chances to take actions before possible drive failure S M A R T measures many attributes of the hard drive all the time and inspects the properties of hard drives which are close to be out of tolerance The advanced notice of possible hard drive failure can allow users to back up hard drive or replace the hard drive This is much better than hard drive crash when it is writing data or rebuilding a failed hard drive S M A R T can display S M A R T information of hard drives The number is the current value the number in parenthesis is the threshold value The threshold values from different hard drive vendors are different please refer to hard drive vendors specification for details S M A R T only supports SATA drives SAS drives do not have this function now It will show N A in the web page for SAS driv
66. g rate 4 Readahead Enabled Erase None h Type BACKUP i RAID BACKUP Figure 5 6 2 Here are the objects a Source VD and a Target VD Before starting clone process it needs to deploy the VD Clone rule first Click Configuration No Name ea Write Priority ad Status Clone Schedule Type Health E RAID LUN space Snapshot died i SeureVD R5 20 WB HI 4 lOnline N A N A RAID Optimal EAE o 0 0 o RG R5 TargetVD R6 20 WB HI 4 Online N A N A BACKUP Optimal i o 0 0 o RG R6 Figure 5 6 3 There are three clone configurations describe on the following Snapshot space 2 Threshold 50 Restart the task an hour later if failed C Figure 5 6 4 Snapshot space Snapshot space Threshold Restart the task an hour later Figure 5 6 4 This setting is the ratio of source VD and snapshot space The default ratio is 2 to 1 It means when the clone process is starting the system will automatically FEE RSG362 use the free RG space to create a snapshot space which capacity is double the source VD Threshold The setting will be effective after enabling schedule clone Snapshot space 2 m Threshold Figure 5 6 5 The threshold setting will monitor the usage amount of snapshot space When the used snapshot space achieves its threshold system will automatically take a clone snapshot and start VD clone process The purpose of threshold could prevent the incremental copy fail imm
67. g smarter policy designed by Synergy Global Technology Inc It gives user 1 Biggest capacity of RAID level for user to choose and 2 The fewest disk number for RAID level volume size E g user chooses RAID 5 and the system has 12 200G 4 80G HDDs inserted If we use all 16 HDDs for a RAID 5 and then the maximum size of volume is 1200G 80G 15 By the wizard we do smarter check and find out the most efficient way of using HDDs The wizard only uses 200G HDDs Volume size is 200G 11 2200G the volume size is bigger and fully uses HDD capacity Step 1 Select Volume configuration Volume create wizard and then choose the RAID level After the RAID level is chosen click Next Then it will link to next page Volume configuration Volume creation wizard Step 1 RAID enclosure Local RAID level RAID 0 2183 GB 1 RAID 1 136 GB RAID 3 2047 GB RAID 5 2047 GB RAID 6 1910 GB RAID 0 1 1091 GB Figure 3 2 2 1 Step 2 Please select the combination of the RG capacity or Use default algorithm for maximum RG capacity After RG size is chosen click Next Volume configuration Volume creation wizard Step 2 Use default algorithm Customization RAID group g new 1 disk 1862 GB v new 1 disk 1862 GB new 2 disk 3725 GB new 3 disk 5588 GB new 4 disk 7451 GB new 5 disk 8313 GB new 6 disk 1117
68. gLen MaxTransDataSegLen Authentication t 192 168 1 20 hosti 16364 65536 No Figure 4 3 4 2 4 3 5 CHAP account CHAP account can manage a CHAP account for authentication RSG362 can create multiple CHAP account To setup CHAP account please follow the procedures 1 Click Create 2 Enter User Secret and Confirm secret again Node can be selected here or later If selecting none it can be enabled later in iSCSI configuration Node User User chapi max 223 Secret eeeeeeeeeaee min 12 max 16 Confirm sssessesesee min 12 max 16 Node Iqn 20098 05 com rscsipra ir1 61der QOQ0aGd oe9 target Figure 4 3 5 1 3 Click Confirm User Node name all Modify user information Delete Create a Figure 4 3 5 2 4 Click Delete to delete CHAP account 38 RSG362 4 4 Volume configuration Volume configuration is designed for setting up the volume configuration which includes Volume create wizard Physical disk RAID group Virtual disk Snapshot and Logical unit Yolume create wizard Easy and quick step by step volume canfiguratian Physical disk Hard disks to store data RAID group Sets of physical disks with RAID functions virtual disk Slices of RAID groups Snapshot Point in time copies of the data Logical unit Target volumes for hosts access Figure 4 4 1 4 4 1 Physical disk Physical disk
69. get storage Load balance and failover occurs between the multiple sessions MC S creates multiple connections within a single iSCSI session to manage load balance and failover Notice that iSCSI connections and sessions are different than TCP IP connections and sessions The above figures describe the difference between MPIO and MC S There are some considerations when user chooses MC S or MPIO for multipathing 1 If user uses hardware iSCSI off load HBA then MPIO is the only one choice 2 If user needs to specify different load balance policies for different LUNs then MPIO should be used 3 If user installs anyone of Windows XP Windows Vista or Windows 7 MC S is the only option since Microsoft MPIO is supported Windows Server editions only 4 MC S can provide higher throughput than MPIO in Windows system but it consumes more CPU resources than MPIO 5 9 Trunking and LACP Link aggregation is the technique of taking several distinct Ethernet links to let them appear as a single link It has a larger bandwidth and provides the fault tolerance ability Beside the advantage of wide bandwidth the I O traffic remains operating until all physical links fail If any link is restored it will be added to the link group automatically iStoragePro implements link aggregation as LACP and Trunking 1 LACP IEEE 802 3ad The Link Aggregation Control Protocol LACP is a part of IEEE specification 802 3ad It allows bundling several physical por
70. grated Rollback gt The virtual disk is being rolled back Parity checking gt The virtual disk is being parity check Cone The target name of virtual disk 47 2 RSG362 The clone schedule of virtual disk Type The type of virtual disk RAID gt the virtual disk is normal BACKUP gt the virtual disk is for clone usage The health of virtual disk Optimal gt the virtual disk is working well and there is no failed disk in the RG Degraded gt At least one disk from the RG of the Virtual disk is failed or plugged out Failed gt the RAID group disk of the VD has single or multiple failed disks than its RAID level can recover from data loss Partially optimal gt the virtual disk has experienced recoverable read errors After passing parity check the health will become Optimal Ratio of initializing or rebuilding RAID level LUN Number of LUN s that virtual disk is attached to Snapshot GB The virtual disk size that is used for snapshot The number MB means Used snapshot space Total snapshot space The unit can be displayed in GB or MB Snapshot Number of snapshot s that have been taken The RG name of the virtual disk e VD operation description Create Create a virtual disk Extend the virtual disk capacity Parity check Execute parity check for the virtual disk It supports RAID 3 5 6 30 50 60 Regenerat
71. h as iSCSI has two ends in the connection These ends are initiator and target In iSCSI we call them iSCSI initiator and iSCSI target The iSCSI initiator requests or initiates any iSCSI communication lt requests all SCSI operations like read or write An initiator is usually located on the host side either an ISCSI HBA or iSCSI SW initiator The target is the storage device itself or an appliance which controls and serves volumes or virtual volumes The target is the device which performs SCSI command or bridge to an attached storage device Host 1 initiator Host 2 initiator iSCSI HBA NIC iSCSI device 1 target iSCSI device 2 target Figure 1 3 1 The host side needs an iSCSI initiator The initiator is a driver which handles the SCSI traffic over iSCSI The initiator can be software or hardware HBA Please refer to the certification list of iSCSI HBA s in Appendix A OS native initiators or other software initiators use standard TCP IP stack and Ethernet hardware while iSCSI HBA s use their own iSCSI and TCP IP stacks on board Hardware iSCSI HBA s provide its own initiator tool Please refer to the vendors HBA user manual Microsoft Linux Solaris and Mac provide iSCSI initiator driver Please contact us for the latest certification list Below are the available links 1 Link to download the Microsoft iSCSI software initiator http Awww microsoft com downloads details aspx
72. hots Snapshot VD SnapVD 01 is exposed as read only SnapVD 02 is exposed as read write 1 There are two methods to clean all snapshots In Volume configuration Virtual disk check the gray button next to the VD number click Cleanup snapshot Or in Volume configuration Snapshot click Cleanup Cleanup will delete all snapshots of the VD and release snapshot space 5 4 2 Auto snapshot The snapshot copies can be taken manually or by schedule such as hourly or daily Please follow the procedures 72 RSG362 1 There are two methods to set auto snapshot In Volume configuration Virtual disk check the gray button next to the VD number click Auto snapshot Or in Volume configuration Snapshot click Auto snapshot 2 The auto snapshot can be set monthly weekly daily or hourly 3 Done It will take snapshots automatically CO EUER Meran Months to take snapshots Moi Moz M03 lv o4 Wos Iv oe Iv o7 Mos Yoo Iv 10 Mii Iv 12 PA Weeks to take snapshots 010203Ca 5 AI Days to take snapshots sun Omen P Tue CO wea DO Thu Orn O Sat Fa 00 Ooi Doz 003 104 Oos 06 107 Hours to take snapshots Mos Cos P 10 P 11 112 O13 O 14 O15 116 O17 O 18 019 120 O21 O 22 133 lt lt Back gt Confirm Figure 5 4 2 1 Figure 5 4 2 1 It will take snapshots every month and keep the last 32 snapshot copies Tips Daily snapshot wil
73. i array pau an Temperature 1 SATA2 200 51 173 21 200 140 200001 100001 10000 30 2 SATA2 200 51 157 21 200 140 100 0 100 0 100 0 32 3 SATA2 200 51 169 21 200 140 100 0 100 0 100 0 31 4 SATA 200051 156 21 200 140 20060 100 0 100001 32 e SAT A2 200 51 166 21 200 140 20060 100 0 100001 32 6 SATA 200 51 169 21 200 140 200001 10000 10000 31 7 SATA 200051 172 21 200 140 200 0 1000 1000 31 5 SATA 200 51 177 21 199 140 200 0 100001 100 0 30 JBOD 1 istorage iR16SAEJ v1 1 1 WWN 5001373800290B23F Slot HDD type teat enor spn up Nealocoted sector Seek Pror spin up Coestioy TEDE mue 1 SATA 200651 169 21 200 140 200 0 100 03 100 0 29 2 SATA 200051 181 21 200 140 20060 1000 10000 30 3 SATA2 200 51 169 21 200 140 200 0 100 03 100 0 30 4 SATA 200051 158 21 200 140 200 0 100 03 100 03 31 5 SATA2 200 51 163 21 200 140 200 0 100 0 100 0 28 6 SATA2 200 51 161 21 200 140 20000 100001 100001 30 7 SATA 200 51 161 21 200 140 200 0 100001 100 07 3d 8 SATA2 183 51 164 21 152 140 200 01 100001 10000 29 Figure 5 7 2 Figure 5 7 2 Disk S M A R T information of Local and JBOD 1 although S M A R T supports SATA disk only SAS JBOD expansion has some constraints as described in the followings Up to 4 SAS JBODs can be cascaded 2 Created RG can not use PDs which located in different systems It means that RG can be composed of PDs which are all in Local or one SAS JBOD
74. ig and Reset to Default will rotate by pressing 4 up and V down When there is WARNING event or ERROR event occurred LCM default filter the LCM shows the event log to give users more detail from front panel The following table is function description of each item e LCM operation description System Info Display system information Mute alarm when error occurs Reset Reset or shutdown controller Shutdown Quick steps to create a volume Please refer to next chapter for detailed operation steps in web UI Volume Smart steps to create a volume Please refer to next Wizard chapter for detailed operation steps in web UI 19 RSG362 View IP Display current IP address subnet mask and gateway Setting Change IP set IP address subnet mask and gateway There are 2 config options DHCP Get IP address from DHCP server or static IP Reset to Reset to default will set password to default 0000 and set Default IP address to default as DHCP setting Default IP address 192 168 10 50 DHCP Default subnet mask 255 255 255 0 Default gateway 192 168 10 254 e LCM menu hierarchy sen Version System Info X X x mg xxx MB em Wm Reset Shutdown A Yes me o ov RAID 0 RAID 1 RAID 3 Quick Install RAID 5 Apply The 4 Yes RAID 6 Config Nov RAID 0 1 xxx GB Local RAID 0 RAID 1 Volume Apply The Config 4 Yes Nov Use default Volume Wizard R
75. ing Then the host will flush the data from memory to physical disks no matter the disk is local disk IDE or SATA DAS SCSI or SAS or SAN fibre or iSCSI From the viewpoint of storage device it can not control the behavior of host side This case maybe happens If user takes a snapshot some data is still in memory and not flush to disk Then the snapshot may have an incomplete image of original data The problem does not belong to the storage device To avoid this data inconsistent issue between snapshot and original data user has to make the operating system flush the data from memory of host write caching into disk before taking snapshot Host dat i i User modified data Y Y I O File System Y Y B Memory cache Physical Physical Physical disk disk disk SATA iSCSI SAS or Fibre Figure 5 4 4 1 74 RSG362 On Linux and UNIX platform a command named sync can be used to make the operating system flush data from write caching into disk For Windows platform Microsoft also provides a tool sync which can do exactly the same thing as the sync command in Linux UNIX It will tell the OS to flush the data on demand For more detail about sync tool please refer to hitp technet microsoft com en us sysinternals bb897438 aspx Besides the sync tool Microsoft develops VSS volume shadow copy service to prevent this issue VSS is a mechanism for creating consistent point in time copies of data
76. inimize the risk of accidental spillage Liquid spilled on to the power supply or on other hardware may cause damage fire or electrical shock B Only qualified service personnel should open the chassis Opening it yourself could damage the equip ment and invalidate its warranty B If any part of the equipment becomes damaged or stops functioning have it checked by qualified service personnel Regulatory Notices Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation Any changes or modifications made to this equipment may void the user s authority to operate this equip ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures B Re position or relocate the receiving antenna M increase the separation between the equipment and receiver B
77. ion to the application 84 RSG362 MPIO Multiple sessions between imitator and target Target Session Session Session Session Session Session i i i i SGSI layer SCSlilayer O 1 I i I e i 1 l i I F p I I I I L I i i iSCSI layer iSCSlilayer i ay i i i P i I 1 i 1 1 1 mo 0 0 oa Figure 5 8 1 MC S MC S Multiple Connections per Session is a feature of iSCSI protocol which allows combining several connections inside a single session for performance and failover purposes In this way I O can be sent on any TCP IP connection to the target If one connection fails another connection can continue processing I O without interruption to the application MC 5 Multiple Connections per Session SCSIllayer SCSlllayer I l iSCSI layer ISCSI layer L iSCSL iSCSI cele SS eS SS o MM a SS eS SS eS Ml Figure 5 8 2 85 RSG362 Difference MC S is implemented on iSCSI level while MPIO is implemented on the higher level Hence all MPIO infrastructures are shared among all SCSI transports including Fiber Channel SAS etc MPIO is the most common usage across all OS vendors The primary difference between these two is which level the redundancy is maintained MPIO creates multiple iSCSI sessions with the tar
78. ite moving out the data which would be written to certain location where a write action occurs since the time of data capture The certain location named as Snap VD is essentially a new VD which can be attached to a LUN provisioned to a host as a disk like other ordinary VDs in the system Rollback restores the data back to the state of any time which was previously captured in case for any unfortunate reason it might be e g virus attack data corruption human errors and so on Snap VD is allocated within the same RG in which the snapshot is taken we suggest to reserve 20 of RG size or more for snapshot space Please refer to the following figure for snapshot concept RPO 15 mina 2 00 PH a 2 15 PM 3 mins 2 40 PM Figure 5 4 1 5 4 1 Create snapshot volume To take a snapshot of the data please follow the procedures 1 Select Volume configuration Virtual disk 2 Check the gray button next to the VD number click Set snapshot space 3 Set up the size for snapshot The minimum size is suggested to be 20 of VD size and then click OK It will go back to the VD page and the size will show in snapshot column It may not be the same as the number entered because some size is reserved for snapshot internal usage There will be 2 numbers in 274 2 RSG362 Snapshot column These numbers mean Used snapshot space and Total snapshot space There are two methods to take snapshot In Volu
79. l be taken at every 00 00 Weekly snapshot will be taken every Sunday 00 00 Monthly snapshot will be taken every first day of month 00 00 5 4 3 Rollback The data in snapshot VD can rollback to original VD Please follow the procedures 1 Select Volume configuration Snapshot 2 Check the gray button next to the Snap VD number which user wants to rollback the data click Rollback 3 Done the data in snapshot VD is rollback to original VD Caution Before executing rollback it is better to dismount file system for flushing data from cache to disks in OS first System sends pop up message when user executes rollback function lt 79 RSG362 5 4 4 iSnap constraint RSG362 Snapshot function applies Copy on Write technique on UDV VD and provides a quick and efficient backup methodology When taking a snapshot it does not copy any data at first time until a request of data modification comes in The snapshot copies the original data to snapshot space and then overwrites the original data with new changes With this technique snapshot only copies the changed data instead of copying whole data It will save a lot of disk space e Create a data consistent snapshot Before using snapshot user has to know why sometimes the data corrupts after rollback of snapshot Please refer to the following diagram When user modifies the data from host the data will pass through file system and memory of the host write cach
80. l in wildcard which means every host can access to this volume Choose LUN and permission and then click Confirm 3 Done Figure 4 4 6 7 VD R5 1 is attached to LUN 0 VD R5 2 is attached to LUN 1 ae VD Host Target LUN Permission ame S5ession all a Read write VD R5 1 0 iqn 1991 05 com microsoft iStoragePra Iqn 2009 05 com iscsipro ir16isder um lxv g 000a6d6e9 targeto 1 Read write VD R5 2 Figure 4 4 6 6 Figure 4 4 6 8 VD R5 1 is attached to LUN 0 VD R5 2 is attached to LUN 1 56 RSG362 Tips The matching rules of access control are from the LUNs created time the earlier created LUN is prior to the matching rules Step 4 Set a global spare disk To set a global spare disk please follow the procedures 1 Select Volume configuration Physical disk 2 Check the gray button next to the PD slot click Set global space 3 Global spare status is shown in Usage column sne Status Health Usage Vendor Serial Type sj Standby Readahead es l 1862 RG R5 Online Good PAID WDC WD WMAYOO015467 SATA2 Enabled Disabled Enabled Enabled 2 1862 RG RS Online Good RAID WDC WD WMAYOO020699 SATA2 Enabled Disabled Enabled Enabled 1862 RG RS Online Good PAID WDC WD WMAYOO009157 SATA2 Enabled Disabled Enabled Enabled 1862 Online Good aes WDC WD WMAY00016048 SATA2 Enabled Disabled Enabled Enabled Set Free disk Fiii 3 nood WDC WD WMAY00028747 SATA Enabled Di
81. lay the ratio in percentage After complete rebuilding the status will become Online RG will become completely one Tips Set dedicated spare is not available if there is no RG or only RG of RAID 0 JBOD because user can not set dedicated spare disk to RAID 0 and JBOD sometimes rebuild is called recover they are the same meaning The following table is the relationship between RAID levels and rebuild 67 RSG362 RAID 0 Disk striping No protection for data RG fails if any hard drive fails or unplugs Disk mirroring over 2 disks RAID 1 allows one hard drive JJ D Oo Q O O D Q o Q D o O O fails or unplugging Need one new hard drive to insert to the system and rebuild to be completed N way mirror Extension to RAID 1 level It has N copies of the disk N way mirror allows N 1 hard drives failure or unplugging striping with parity on the dedicated disk RAID 3 allows one hard drive failure or unplugging Striping with interspersed parity over the member disks RAID 5 allows one hard drive failure or unplugging RAID 6 2 dimensional parity protection over the member disks RAID 6 allows two hard drives failure or unplugging If it needs to rebuild two hard drives at the same time it will rebuild the first one then the other in sequence RAID 0 1 Mirroring of RAID 0 volumes RAID 0 1 allows two hard drive failures or unplugging but at the same a
82. lot 123 Select PD a ze Back Next gt gt e Figure 5 2 1 4 Double check the setting of RAID level and RAID PD slot If there is no problem click Next 5 Finally a confirmation page shows the detail of RAID information If there is no problem click Confirm to start migration System also pops up a message of Warning power lost during migration may cause damage of data to give user warning When the power is abnormally off during the migration the data is in high risk 6 Migration starts and it can be seen from the status of a RG with Migrating In Volume configuration Virtual disk it displays a Migrating in Status and complete percentage of migration in R96 No Name PD VD Status Health RAID Enclosure 1 RG RD R5 558g 5568 4 1 Migrating Good RAID 5 Local Figure 5 2 2 Figure 5 2 2 A RAID 0 with 3 physical disks migrates to RAID 5 with 4 physical disks Snapshot Size ocu Bol o R RG No Name ce x Write Priority rate Status Clone Schedule Type Health S RAID LUN EN Snapshot ni 1 i 2s auus m AID P RAID a VWD RO gt R5 20 WB HI 4 Migrating N A N A RAID Optimal 1 5 0 0 0 RG RO RS Figure 5 2 3 To do migration the total size of RG must be larger or equal to the original RG It does not allow expanding the same RAID level with the same hard disks of original RG The below operations are not allowed when a RG Is being migrated System would reject these operations
83. ly activated gt INFO RGdeactivated RG lt name gt has been manually deactivated INFO VD rewrite started Rewrite at LBA address of VD lt name gt starts INFO VDrewrite finished Rewrite at LBA address of VD lt name gt completes ERROR VD IO fault I O failure for stripe number address in VD eee a S S WARNING Recoverable read Recoverable read error occurred at LBA lt address gt eee S WARNING Recoverable write Recoverable write error occurred at LBA lt address gt ee ee ee error lt address gt of VD lt name gt ERROR Unrecoverable Unrecoverable write error occurred at LBA lt address gt ae ema lt slot gt lt slot gt adjust global INFO CV boot global The global cache is ok create global M lta RG lt name gt INFO PD global spare Assign PD lt slot gt to Global Spare Disks PD lt slot gt PD lt slot gt The parity data inconsistency is found at LBA lt address gt lt address gt when checking parity on VD lt name gt recovered when checking parity on VD lt name gt data lt address gt when checking parity on VD lt name gt recovered regenerated when checking parity on VD lt name gt 90 RSG362 INFO PDfreed PD lt slot gt has been freed from RG name INFO RG imported Configuration of RG name has been imported INFO RG restored Configuration of RG name has been restored
84. me Target iSCSI node name Iqn 2009 05 com iscsipro iri 6isder 000a6d6e9 target LUN p Permission Read only Read write Figure 4 4 5 3 Host Target LUN Permission iss z Session name if iqn 20098 05 com iscsipro ir16is4er iiis 000a6d669 targeto Q0 Read write VD 01 g iqn 1991 05 com microsoft iStoragePro all i Read wite vbo gt Figure 4 4 5 4 Figure 4 4 5 4 VD 01 is attached to LUN 0 and every host can access VD 02 is attached to LUN 1 and only the initiator node which is named iqn 1991 05 com microsoft iStoragePro can access e LUN operation description 53 RSG362 Attach a logical unit number to a virtual disk Detach a logical unit number from a virtual disk The matching rules of access control are followed from the LUNs created time the earlier created LUN is prior to the matching rules For example there are 2 LUN rules for the same VD one is LUN 0 and the other is ign host1 LUN 1 The host ign host2 can login successfully because it matches the rule 1 Wildcard and are allowed in this field can replace any word can replace only one character For example ign host ign host1 and iqn host2 are accepted iqn host gt iqn host1 and iqn host12345 are accepted This field can not accept comma so ign host1 ign host2 stands a long string not 2 igns 4 4 6 Example The following is an exam
85. me configuration Virtual disk check the gray button next to the VD number click Take snapshot Or in Volume configuration Snapshot click Take snapshot Enter a snapshot name and then click OK A snapshot VD is created select Volume configuration Snapshot to display all snapshot VDs taken from the VD Linked snapshot for VD VD 01 Used Mo Name lice x Status Health Exposure Right LUN Created time 1 SnapVD 01 N A Good No N A N A Thu Dec 2 04 29 07 2010 Expose Rollback Delete lt lt Back a Cleanup o Auto snapshot e Take snapshot s Figure 5 4 1 1 Check the gray button next to the Snapshot VD number click Expose Enter a capacity for snapshot VD If size is zero the exposed snapshot VD is read only Otherwise the exposed snapshot VD can be read written and the size is the maximum capacity to read write Attach a LUN to the snapshot VD Please refer to the previous chapter for attaching a LUN Done It can be used as a disk Linked snapshot for VD VD O1 Used No Name cE se Status Health Exposure Right LUN Created time 1 SnapVD 01 N A Good Yes Read only 0 Wed Dec 8 16 46 43 2010 SnapVD 02 0 N A Good Yes Read write Wed Dec 8 16 47 20 2010 Unexpose Rollback Delete lt lt Back e Cleanup Auto snapshot e Take snapshot e Attach Petar Figure 5 4 1 2 Figure 5 4 1 2 This is the snapshot list of VD 01 There are two snaps
86. nabled Erase None Type RAID lt lt Back confirm Figure 4 4 6 3 Select Volume configuration Virtual disk Click Create Input a VD name choose a RG Name and enter a size for this VD decide the stripe height block size read write mode bg rate and set priority finally click Confirm Done A VD has been created Follow the above steps to create another VD Snapshot space Snapshot F namie Size S Name ten ja te Priority m Status Clone Schedule Type Health T RAID LUN VD R5 11 50 WB HI 4 Initiating N A N A RAID Optimal is i 0 0 0 o RERS VD R5 2 64 WB HI 4 Initiating N A N A RAID Optimal 0 e 0 0 0 0 RG R5 Figure 4 4 6 4 Figure 4 4 6 4 Creating VDs named VD R5 1 and VD R5 2 from RAID group RG R5 the size of VD R5 1 is 50GB and the size of VD R5 2 is 64GB There is no LUN attached Step 3 Attach a LUN to a VD There are 2 methods to attach a LUN to a VD 55 RSG362 1 In Volume configuration Virtual disk check the gray button next to the VD number click Attach LUN 2 n Volume configuration Logical unit click Attach The procedures are as follows VD VD R5 1 50GB 7 Host iSCSI node name i Target iSCSI node name all hd LUN 0 Permission C Read only Read write Figure 4 4 6 5 1 Selecta VD 2 Input Host IQN which is an iSCSI node name for access control or fil
87. o the correctness of the contents The information in this document is subject to change without notice We are not liable for any injury or loss that results from the use of this equipment Safety Instructions B Unplug equipment before cleaning Don t use liquid or spray detergent use a moist cloth B Keep equipment away from excessive humidity and heat Preferably keep it in an air conditioned enviro nment with temperatures not exceeding 40 Celsius 104 Fahrenheit B When installing place the equipment on a sturdy level surface to prevent it from accidentally falling and causing damage to other equipment or injury to persons nearby B When the drawer is in an open position do not cover block or in any way obstruct the gap between it and the power supply Proper air convection is necessary to keep it from overheating E Arrange the equipments power cord in such a way that others won t trip or fall over it B If you are using a power cord that didn t ship with the equipment ensure that it is rated for the voltage and current labeled on the equipment s electrical ratings label The voltage rating on the cord should be higher than the one listed on the equipment s ratings label mM Observe all precautions and warnings attached to the equipment B If you dont intend on using the equipment for a long time disconnect it from the power outlet to prevent being damaged by transient over voltage B Keep all liquids away from the equipment to m
88. orm VD clone function 17 BOOTP support on management port puc p ONES oU IM 1 1 2 Technical specifications e Key components CPU Intel Xscale IOP 81342 Memory 1GB 2 GB DDRII 533 DIMM supported 32MB flash UARTs support for serial console management and UPS Fast Ethernet port for web based management use Backend Up to 24 SAS 3 0Gb s or SATA 1 0 1 5Gb s or SATA 2 0 3Gb s disks supported on the controller board Front end Two Intel GbE NIC controllers L CM supported for easy management use Battery backup support optional p MILIEU TIS OD po SN e RAID and volume operation RAID level 0 1 0 1 3 5 6 10 30 50 60 and JBOD Up to 1024 logical volumes in the system Up to 16 PDs can be included in one volume group Global and dedicated hot spare disks Write through or write back cache policy for different application usage Multiple RAID volumes support ae dd ee 9 RSG362 7 Configurable RAID stripe size 8 Online volume expansion 9 Instant RAID volume availability 10 Auto volume rebuilding 11 Online volume migration e Advanced data protection iSnap Local N way mirror On line disk roaming Smart faulty sector relocation Battery backup support optional id aga Dr e Enclosure monitoring S E S support for standard enclosure management UPS management via the specific serial port Fan speed monitoring fan x4 Redundant power supply monitor 3 3V 5V and 12V voltage monitor Th
89. oup The enclosure which a RG locates e g in the local enclosure or in the JBOD enclosure e RG operation description Create a RAID group Change the RAID level of a RAID group Please refer to next chapter for details Create Move Move the member disks of Raid Group to completely different disks Activate Activate the RAID group after disk roaming it can be executed when RG status is offline This is for online disk roaming purpose Deactivate Deactivate the RAID group before disk roaming it can be executed when RG status is online This is for online disk roaming purpose Regenerate parity for the RAID group It supports RAID 3 5 6 30 50 60 Parity check Delete the RAID group Change the disk property of write cache and standby 44 Delete RSG362 property options Write cache Enabled gt Enable disk write cache Default Disabled gt Disable disk write cache Standby Disabled gt Disable auto spindown Default 30 sec 1 min 5 min 30 min gt Enable hard drive auto spindown to save power when no access after certain period of time Read ahead Enabled gt Enable disk read ahead Default Disabled gt Disable disk read ahead Command queuing Enabled gt Enable disk command queue Default Disabled gt Disable disk command queue More show RAID group detail information information 4 4 3 Virtual disk
90. ple to create volumes This example is to create two VDs and set a global spare disk e Example This example is to create two VDs in one RG each VD shares the cache volume The cache volume is created after system boots up automatically Then set a global spare disk Last delete all of them Step 1 Create a RG RAID group To create a RAID group please follow the procedures Name RG R5 RAID level RAIDS RAID PD slot 123 Select PD Write cache Enabled standby Disabled v Readahead Enabled Command queuing Enabled Figure 4 4 6 1 1 Select Volume configuration RAID group 2 Click Create 3 Input a RG Name choose a RAID level from the list click Select PD to choose the RAID physical disks then click Next B4 4 o RSG362 Check the setting Click Confirm if all setups are correct Done A RG has been created No Name a PD VD Status Health RAID Enclosure 1 RG R5 3725 3725 3 0 Online Good RAID 5 Local Figure 4 4 6 2 Figure 4 4 6 2 Creating a RAID 5 with 3 physical disks named RG R5 Step 2 Create VD Virtual Disk To create a data user volume please follow the procedures No 2 Name VD R5 1 RG name RG RS Capacity 50 GB gt Stripe height KB 64 Block size B 512 Read Write C Write through cache Write back cache Priority High priority Middle priority C Low priority Bg rate 4 Readahead E
91. plete All volumes in controller number completed failback 93 RSG362 o process 0 INFO CTR inserted Controller number is inserted into system CTR reboot FW Controller reboot reason Firmware synchronization SYNC completed Clone events OE PE ED INFO VD clone started VD lt name gt starts cloning process INFO VD clone finished VD name finished cloning process WARNING VD clone failed The cloning in VD lt name gt failed INFO INFO VDcloneset The clone of VD lt name gt has been designated INFO ___ VDclonereset___ The clone of VD name is no longer designated WARNING Auto clone no snap Auto clone task Snapshot lt name gt is not found for VD lt name gt 94 RSG362 6 3 How to get support If there are any problems please fill ina RMA Request Form on the following and then send it to rma rackmountmart com the support will answer the questions as soon as possible http www rackmountmart com dataSheet SGTI RMA 5 July 201 1 pdf 95 RSG362 Appendix A Certification list RAM The RSG362 RAM Spec 240 pin DDR2 533 PC4300 Reg register or UB Unbufferred ECC up to 4GB 64 bit data bus width and also 32 bit memory x8 or x16 devices 36 bit addressable up to 14 bit row address and 10 bit column address Vendor ATP AJ28K64E8BHE6S 1GB DDR2 667 Unbuffered non ECC with SEC nigen nigen nigen
92. rel ttonshp rusuttsssmsessernusjetuensduedaaddedendute 14 1 3 BE SICONEENB NN 14 Chapter 2 installation ssnunonnanunnnunnnnnnnnnnnnnennnnnnnnnnnnnnnnnan 17 2 1 PACKAGES ConleMiS parene 17 2 2 The Enclosure Description arrnnrrannnnnnnnrnnnrnnrnnnnnnnnnnennne 17 2 3 Make the system connected rrrarrnnrnanrnnrnnnennrnnnennnnnenn 18 Chapter 3 QUICK Setup 1 eeeeeeeeeee enne 18 3 1 Management interfaces ccccccsecceeeceeseeecueseeeeeeseeesaeens 18 3 1 1 Serial CON SOl euis x cxesu ta rad AO MS 18 341 2 REMOTE COMO eee 18 3 1 3 e mE MI 19 3 1 4 WL 21 3 2 How to use the system quickly ssss 23 3 2 1 QUICK Wis tala WOW sxtenions esate rhea desGoahaecieliatoas dente un iao c baidaiua ene Da ede at erat 23 3 2 2 Volume creation WIZAIC ccccccseccceececcececceecceeeeceeccueecausesseeeceueesueessages 24 Chapter 4 Configuration reuse 27 4 1 Web Ul management interface hierarchy 27 4 2 oysteim COMPO Ul AO va 28 4 2 1 System elici anette ores uous clases opis tru Enc tank eS Pantene E cones 28 4 2 2 PEAS 29 4 2 3 FOM SEMN RE EE E EOS 29 4 2 4 Malsen sieni dp Gaaadaae eo edad ie ec 30 4 2 5 INOTIICATION SEUNG eec cU 31 4 3 I gt GSP COMMOUNATON c esccpsuatdsskiuctuat a 32 4 3 1 ENUY POPE RS 33 4 3 2 NIG 33 4 3 3 NOE NN 35 4 3 4 PN
93. ren on tne target Figure B 13 18 Click OK 2307 RSG362 me On to Target Figure B 14 19 Done it can connect to an iSCSI disk with MPIO e MC S 20 If running MC S please continue 21 On Targets tab select one target name click Details SCSI Initiator Properties Figure B 15 22 Click Connections 108 RSG362 Target Properties Figure B 16 23 Click Add Session ConnectHons Round Rabin F 122 168 1 20 192 168 1 1 Conne Figure B 17 24 Click Advanced 109 RSG362 Add Connection en 77 EP E a Figure B 18 25 Select Source IP and Target portal 26 Click OK Advanced Settings WO USE To SPECT UG Se E Bos User name Pest arget secret gt gt et Jm Perform mitral authentitatior Tia Use mutual GHAP an Initiator secret om tae Initiator Settings page or use PIG The same secret must figured on the target Mi Figure B 19 27 Click OK 410 RSG362 Session Connechons E 192 168 120 192 168 1 1 Conne Active 192 168 1 21 192 168 1 1 Conne Active n a Figure B 20 28 Done it can connect to an iSCSI disk with MC S dite RSG362 System information we Ta 1 0 8p2 S412
94. rray RAID 10 Striping over the member of RAID 1 volumes RAID 10 allows two hard drive failure or unplugging but in different arrays RAID 30 Striping over the member of RAID 3 volumes RAID 30 allows two hard drive failure or unplugging but in different arrays RAID 50 Striping over the member of RAID 5 volumes RAID 50 allows two hard drive failures or unplugging but in different arrays RAID 60 Striping over the member of RAID 6 volumes RAID 60 allows four hard drive failures or unplugging every two in different arrays JBOD The abbreviation of Just a Bunch Of Disks No data protection RG fails if any hard drive failures or unplugs 68 RSG362 5 2 RG migration To migrate the RAID level please follow below procedures 1 Select Volume configuration RAID group 2 Check the gray button next to the RG number click Migrate 3 Change the RAID level by clicking the down arrow to RAID 5 There will be a pup up which indicates that HDD is not enough to support the new setting of RAID level click Select PD to increase hard drives then click Confirm to go back to setup page When doing migration to lower RAID level such as the original RAID level is RAID 6 and user wants to migrate to RAID 0 system will evaluate whether this operation is safe or not and appear a warning message of Sure to migrate to a lower protection array Name RG RO gt R5 RAID level RAIDS RAID PD s
95. s been set as write through INFO VDextend Sizeof VD lt name gt extends gt INFO VD attach LUN OK VD lt name gt has been LUN attached INFO VD attach LUN fail Failed to attach LUN to VD name INFO VD detach LUN OK VD lt name gt has been detached lt number gt lun lt number gt INFO VDinitstated VD lt name gt starts initialization INFO VDinitfinished VD name completes initialization INFO VD rebuild started VD lt name gt starts rebuilding INFO VD rebuild finished VD name completes rebuilding RSG362 INFO VD migrate started VD lt name gt starts migration INFO VD migrate finished VD lt name gt completes migration INFO VD scrub started Parity checking on VD name starts Lo il coc lt address gt parity data inconsistency found Nd 5 A parity data inconsistency found INFO RGmigrate started RG name starts migration RG migrate RG name completes migration finished INFO RGmovestated RG lt name gt starts move 0 1 0 0 INFO RG move finished RG name completes move INFO VDmovestated VD lt name gt starts move o lt INFO VDmovefinished VD lt name gt completes move 1 0 INFO RGactivated RG lt name gt has been manual
96. sabled Enabled Enabled lobal spare disk Set Dedicated spare rood seng WDC WD WMAY00023955 SATA2 Enabled Disabled Enabled Enabled Upgrade pood ETS WDC WD WMAYO0021914 SATA2 Enabled Disabled Enabled Enabled Turn on the indication LED Free MEL hon nood disk WDC WD WMAY00020730 SATA Enabled Disabled Enabled Enabled Figure 4 4 6 7 Figure 4 4 6 9 Slot 4 is set as a global spare disk Step 5 Done Delete VDs RG please follow the below steps Step 6 Detach a LUN from the VD In Volume configuration Logical unit or VD Host Target LUN Permission Hof Session all 0 Read write VD R5 1 g E oon iqn 2009 05 com iscsipro iri6isder m z 000a amp d amp e8 targeto 1 Read write VD R5 2 0 Figure 4 4 6 11 1 Check the gray button next to the LUN click Detach There will pop up a confirmation page 2 Choose OK 57 RSG362 3 Done Step 7 Delete a VD Virtual Disk To delete the virtual disk please follow the procedures 1 Select Volume configuration Virtual disk 2 Check the gray button next to the VD number click Delete There will pop up a confirmation page click OK 3 Done hen the VD is deleted Tips When deleting VD directly the attached LUN s of to this VD will be detached together Step 8 Delete a RG RAID group To delete a RAID group please follow the procedures 1 Select Volume configuration RAID group 2 Select a RG which all its VD
97. schedule has been set Virtual disk sourceVD R5 Set Clone schedule Scheduled time 00 00 v Back up everyday C Back up on a selected day in a week C C C C C C C Back up on the ist day ri in a month Clear Clone schedule Figure 5 6 14 e Run out of snapshot space while VD clone While the clone is processing the increment data of this VD is over the snapshot space The clone will complete but the clone snapshot will fail Next time when trying to start clone it will get a warning message This is not enough of snapshot space for the operation At this time the user needs to clean up the snapshot space in order to operate the clone process Each time the clone snapshot failed it means 81 RSG362 that the system loses the reference value of incremental data So it will start a full copy at next clone process When running out of snapshot space the flow diagram of VD clone procedure will be like the following lt q VD Clone b Schedule clone Check threshold Manually start every hour clone by user Run out of Run out of snapshot space snapshot space Auto delete old Manually release clone snapshot snapshot space Auto restart an hour later Start clone process with fully copy v Done Figure 5 6 15 by user Restart clone 5 7 SAS JBOD expansion
98. scription UPS Type select UPS Type Choose Smart UPS for APC None for other vendors or no UPS Shutdown When below the setting level system will shutdown Battery Level Setting level to 0 will disable UPS Shutdown If power failure occurs and system power can not recover Delay s the system will shutdown Setting delay to 0 will disable the function oelect ON when power is gone UPS will shutdown by itself after the system shutdown successfully After power comes back UPS will start working and notify system to boot up OFF will not The status of UPS Detecting Running Unable to detect UPS Communication lost UPS reboot in progress UPS shutdown in progress Batteries failed Please change them NOW Battery Level Current power percentage of battery level 7o 4 6 System maintenance Maintenance allows the operation of system functions which include System information to show the system version and details Upgrade to the latest 62 RSG362 firmware Reset to factory default to reset all controller configuration values to factory settings Import and export to import and export all controller configuration to a file Event log to view system event log to record critical events and Reboot and shutdown to reboot or shutdown the system System information System information Upgrade Remote upload firmware Rese
99. t SAS frontend reply terminated abnormally reply error INFO FC port reply error FC HBA port number reply terminated abnormally FC unknown port FC frontend reply terminated abnormally reply error EMS events ES FEE INFO Powerinstall Power lt string gt isinstalled INFO Powerrestore Power lt string gt is restored to work Power lt string gt is not functioning INFO Fanrestore Fan lt string gt is restored to work Fan lt string gt is not functioning INFO j Franinstal Fan lt string gt is installed Fan lt string gt is not present Fan lt string gt is over speed System temperature lt string gt is higher System Overheated lt string gt ERROR Thermal level 2 System Overheated lt string gt The system will auto shutdown shutdown immediately ERROR Thermal level 2 The controller will auto shutdown immediately reason CTR shutdown Overheated lt string gt WARNING Thermal ignore Unable to update thermal value on lt string gt value WARNING Voltage level 1 System voltage lt string gt is higher lower ERROR Voltage level 2 System voltages lt string gt failed System voltages lt string gt failed The system will shutdown auto shutdown immediately The controller will auto shutdown immediately reason CTR shutdown Voltage abnormal lt string gt RSG362 INFO UPS OK Successfully detect UPS WARNING UPS fail Failed to
100. t number of the portal you want to add To select settings for the discovery session to the portal click Advanced Add Portal Remove Refresh ISNS servers IP address or DNS name Part Dmm 192 168 1 142 3260 Advanced om Figure B 2 Remove Refresh g a om Figure B 1 4 Click OK 102 RSG362 iSCSI Initiator Properties 3 x Favorite Targets Volumes and Devices RADIUS General Discovery Targets Target portals 192 168 1 142 3260 Default Add Portal Refresh Remove Refresh K Cancel Apply Figure B 3 Click Target tab Highlight the Targets Name iSCSI Initiator Properties x Favorite Targets Volumes and Devices RADIUS General Discovery Targets To access storage devices for a target select the target and then click Log on To see information about sessions connections and devices for a target dick Details Targets Mame 000000 Otas Inactive ox ce aw Figure B 4 Click Log on Enable Automatically restore this connection when the computer starts checkbox Enable Enable multi path checkbox 103 RSG362 m On to Target Ta TUTE EE a V Emu Figure B 5 7 Click Advanced 8 Select Local adapter QK Source IP and Target portal And then click Advanced Settings Microsoft iSCSI Initiator 9 Cli
101. t to factory default Reset to factory default Import and export Import export configurations Event log System event log to record critical events Reboot and shutdown Reboot or shutdown system Figure 4 6 1 4 6 1 System information System information can display system information including firmware version CPU type installed system memory serial number and backplane ID System information IRIGISAER 1 0 8p2 build 201011181700 CPU type XSC3 I0P8134x Family rev 9 v51 Installed system memory ECC Unbuffered DDR II 1024MB Controller serial no 001378A6D6E9 Backplane ID Loo Figure 4 6 1 1 4 6 2 Upgrade Upgrade can upgrade firmware Please prepare new firmware file named xxxx bin in local hard drive then click Browse to select the file Click Confirm it will pop up a message Upgrade system now If you want to downgrade to the previous FW later not recommend please export your system configuration in advance click Cancel to export system configuration in advance then click OK to start to upgrade firmware Browse the firmware to upgrade Export configuration Browse Confirm o Figure 4 6 2 1 63 RSG362 o Upgrade system now If you want to downgrade to the previous FW later please export your system configuration first Cancel Figure 4 6 2 2 When upgrading there is a progress bar running After finished upgrading the system must reboot manually to
102. tinuously when there is error occurred The alarm will be stopped after error resolved or be muted 3 The alarm will be muted automatically when the error is resolved E g when RAID 5 is degraded and alarm rings immediately user changes adds one physical disk for rebuilding When the rebuilding is done the alarm will be muted automatically 6 2 Event notifications e PD events FE GR UM Us INFO PD inserted _ Disk lt slot gt is inserted into system gt PD upgrade started PD lt string gt starts upgrading firmware process PD upgrade PD lt string gt finished upgrading firmware process finished WARNING PD upgrade failed PD lt string gt upgrade firmware failed e HW events ae 87 RSG362 INFO ECCdimm ECC memoryisinstalled INFO ECCnoe Non ECC memoryisinstalled SCSI bus reset Heceived SCSI Bus Reset event at the SCSI Bus number ERROR SCSI host error SCSI Host allocation failed ERROR SATA enable Failed to enable the SATA pci device device fail ERROR SATA EDMA mem Failed to allocate memory for SATA EDMA fail ERROR SATA remap mem Failed to remap SATA memory io spcae fail ERROR SATA PRD mem Failed to init SATA PRD memory manager fail ERROR SATA revision id Failed to get SATA revision id fail ERROR SATA chip count SATA Chip count error error SAS port reply SAS HBA port number reply terminated abnormally error SAS unknown por
103. ts together to form a single logical channel A network switch negotiates an automatic bundle by sending LACP packets to the peer Theoretically LACP port can be defined as active or passive iStoragePro controller implements it as active mode which means that LACP port sends LACP protocol packets automatically Please notice that using the same configurations between RSG362 controller and gigabit switch The usage occasion of LACP A It s necessary to use LACP in a network environment of multiple switches When adding new devices LACP will separate the traffic to each path dynamically 2 Trunking Non protocol Defines the usage of multiple iSCSI data ports in parallel to increase the link speed beyond the limits of any single port The usage occasion of Trunking 86 RSG362 A This is a simple SAN environment There is only one switch to connect the server and storage And there is no extra server to be added in the future B There is no idea of using LACP or Trunking uses Trunking first C There is a request of monitoring the traffic on a trunk in switch Caution Before using trunking or LACP he gigabit switch must support trunking or LACP and enabled Otherwise host can not connect the link with storage device Chapter 6 Troubleshooting 6 1 System buzzer The system buzzer features are listed below 1 The system buzzer alarms 1 second when system boots up successfully 2 The system buzzer alarms con
104. without any impact to end users The on the box implies that it does not require any proprietary agents installed at host side The snapshot is taken at target side It will not consume any host CPU time thus the server is dedicated to the specific or other application The snapshot copies can be taken manually or by schedule every hour or every day depends on the modification RSG362 controller is the most cost effective disk array system with completely integrated high performance and data protection capabilities which meet or exceed the highest industry standards and the best data solution for small medium business SMB users RSG362 1 1 1 Highlights e RSG362 Controller feature highlights Front end 4 ported iSCSI GbE ports with load balancing and failover for high availability Hardware iSCSI off load engine enabled RAID 6 60 iSnap without relying on host software iSCSI jumbo frame support Header Data digest support SATAII drive backward compatible One logic volume can be shared by as many as 8 hosts One logic volume can be shared by as many as 16 hosts 9 Host access control 10 Configurable N way mirror for high data protection 11 On line volume migration with no system down time 12 HDD S M A R T enabled for SATA drives 13 SAS JBOD expansion support 14 Windows VSS support 15 Disk auto spindown support 16 Virtual disk clone function The detail step please refer to The Quick Guide How to perf
105. x H 2 VHDM HSD connector to customized backplane designed with all interfaces mounted on board exposed to external via customized IO bracket 1 2 RAID concepts RAID is the abbreviation of Redundant Array of Independent Disks The basic idea of RAID is to combine multiple drives together to form one large logical drive This RAID drive obtains performance capacity and reliability than a single drive The operating system detects the RAID drive as a single storage device 1 2 1 Terminology The document uses the following terms e Part 1 Common Redundant Array of Independent Disks There are different RAID levels with different degree of data protection data availability and performance to host environment The Physical Disk belongs to the member disk of one specific RAID group Raid Group A collection of removable media One RG consists of a set of VDs and owns one RAID level attribute Virtual Disk Each RD could be divided into several VDs The VDs from one RG have the same RAID level but may have different volume capacity RSG362 identifier which enables it to differentiate among separate devices each one is a logical unit Graphic User Interface RAID cell When creating a RAID group with a compound RAID level such as 10 30 50 and 60 this field indicates the number of subgroups in the RAID group For example 8 disks can be grouped into a RAID group of RAID 10 with 2 cells 4 cells In the 2

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