Home

SmartMCT - CTS America

1. 3 Click Submit Results are returned as a new message on the Messages tab 125 SmartMCT Search for a Business by Number 1 Click the MBI icon on the Home or Business ribbons The Search by MBI Number window appears o x HE Search By MBI Number Submit Cancel The MBI Number field defaults to the standard MBI number prefix including the agency acronym and the current two digit year 2 Enter the MBI Number for which to search 3 Click Submit Results are returned as a new message on the Messages tab Search for a Business by Window Decal ii il ME DECAL WINDOW DECAL Home Ribbon Business Ribbon 1 Click the MBI DECAL icon on the Home ribbon or the WINDOW DECAL icon on the Business ribbon The Search MBI By Decal Number window appears o EES gm Search MBI By Decal Number Submit Cancel 2 Enter the Decal Number 3 Click Submit Results are returned as a new message on the Messages tab 126 SmartMCT Users Ribbon The Users ribbon allows officers to search MCT users in Employee Master while in the field allowing them to add the contacts to Chat or gain other documented contact information These functions are duplicated on the Home ribbon for easy access Using these icons the following can be accomplished e Search for MCT Users o Search for an Employee by Name o Search for an Employee by Personnel Number o Search for an Employee by User Name o Search for an Em
2. 1 Click the STOLEN SID icon on the Vessel ribbon The Query Stolen Boat By State ID Number window appears Query Stolen Boat By State ID Number STATE ID NUMBER Submit Paste Cancel 2 Enter the State ID Number 3 Click Submit Results are returned as a new message on the Messages tab 113 SmartMCT Search CAD History EE CAUTION NOTES Search Caution Notes by Vessel Registration Number Note This function can be performed from either the CAD or Vessel ribbons CAUTION NOTES CAD Ribbon Vessel Ribbon 1 Click the VESSEL icon on the CAD ribbon or the CAUTION NOTES icon on the Vessel ribbon The Show Vessel Caution Notes window appears Ti Show Vessel Caution Notes Registration Number Submit Paste Cancel 2 Enter the Registration Number through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MHI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 114 SmartMCT Article Ribbon 4 E k NCIC SERIAL SIDO The Article ribbon allows officers to run articles through CIC while in the field Using these icons the following can be accomplished Search CIC o Search for an Article by NCIC Number o Search for an Article by Type and Serial Number o Search for an Article by State Identification Number SID Search CIC Note Whe
3. 3 Enter a beginning date Date From and an ending date Date To in the appropriate fields 4 Click Submit Results are returned as a new message on the Messages tab 35 SmartMCT Search for MCT Users Note These functions are duplicated on both the Home and Users ribbons BE A eZ EY NAME EY FER NO USER NAME USER RADIO NG NAME FERF USERNAME RADIOS Home Ribbon Users Ribbon Search for an Employee by Name BY NAME NAME Home Ribbon Users Ribbon 1 Click the BY NAME icon on the Home ribbon or the NAME icon on the Users ribbon The Search By Employee Name window appears i T I i T Hi C LF F b ho F 1 j A mote ct L LLP fis F r Phas a a q i lt Search By Employee Name Last Name First Name Submit Cancel 2 Enter the search criteria 3 Click Submit Results are returned as a new message on the Messages tab v Partial searches can also be performed For example entering L in the Last Name field and clicking Submit will return all employees with a last name that begins with the letter L 36 SmartMCT Search for an Employee by Personnel Number BY PER NO Home Ribbon Users Ribbon 1 Click the BY PER NO on the Home ribbon or the PER icon on the Users ribbon The Search By Personnel Number window appears y i A i 2 j 5 71 Sr Peace tre J eS T 7 sh INH NGE i B Search By Personnel Number Submit Cancel 2 Enter the em
4. PEE co es P Oirection Speed Lattude TELIES an 1492 NotStealth SRSO AVARASLE SMAHAPPEY AW STATUS AGENCY CAD STATUS HOMF Wica FERSON VWEHEOLE VESSEL ARTICLE Ee oH SECURITY all SESS USERS 4 mie Kanga BOLO Information Cute Entered 4 ois G57 Pe ROLO Trom iseki bi AD EEH WOW SU Woy SAW BLAIS iA Notes ABANDON VEHICLE 1 DISPATCH LOCATION 8547 GABLE LAKE ESTATES LN NAVARRE FL 2 02 CNTY OCCURENCE LOCATION 6548 FLINTWOOD ST NAVARRE FL 2 02 CNTY NOTES FROM CALL OFFENSE NUMBER SR50130FFO00131 ASSIGNED FOR CALLNO QATS2 IN AGENCY SRSO THIS IS A TEST CALL ALARM LEVEL CHANGED FROM 3 TO 1 CALL ALARM LEVEL CHANGED FROM 3 TO 1 me Direction Sored Lattude 12 SmartMCT e Desert E Messages ichat CAD MAP Bries ABANDON VEHICLE 1 DISPATCH LOCATION 8547 GABLE LAKE ESTATES LN NAVARRE FL 2 02 CNTY OCCURENCE LOCATION 6543 FLINTWOOD ST NAVARRE FL 2 02 CNTY NOTES FROM CALL OFFENSE NUMBER 5R501 30FF000131 ASSIGNED FOR CALLNO QATS2 IN AGENCY SR50 THIS I5 A TEST CALL ALARM LEVEL CHANGED FROM 3 TO 1 CALL ALARM LEVEL CHANGED FROM 3 TO 1 Font Sizes Three font sizes are available Small Medium and Large The default setting 1s Small e Small Font 5 New BOLOS e Medium Font gt New BOLOS e Large Font 5 New BOLOS Voice Options for Text to Voice The voices available for text to voice are those provided by Microso
5. SmartMCT Deleting All Messages 1 Ensure all messages that should be deleted are marked Read 2 Ensure all Read messages that should not be deleted are also marked Protected 3 Click the Delete All button in the toolbar beneath the Message List All Read and unprotected messages will be deleted A confirmation window appears system Message Are you sure you would like to delete all messages Yes No 4 Click OK to delete the messages Printing a Message Note Some messages such as CAD query responses and initial MNI query responses cannot be printed 1 Select the message to be printed 2 Click the Print Message button in the toolbar beneath the Message List 3 The Print Preview window appears Review the document on this screen prior to printing 4 Click the Print icon to print the message on the selected printer 133 SmartMCT Chat Tab The SmartChat system is an instant messaging tool that allows users to send and receive messages with other MCT users in real time The Chat tab contains the following e Contact List Management icons which allow sorting and filtering the contact list e Contact List section that displays contacts and their statuses e Conversation pane which displays the conversation with the selected contact e Message Entry box below the Conversation pane where text is entered GiMessages Bchat cAD MAP aim LUNSFORD CHRISSY 134 Adding a User to the Conta
6. SmartMCT Search CIC Note When SmartMCT receives multiple responses to the same CIC query it combines the results into a single message on the messages list a gt gt SIP ab ao a DL NAME DL BL SSN WANTED NAME CASE WANTED NAME DOE WANTED NCIC WANTED OLN WANTED SiD Search for a Person by Name Note This function is duplicated on both the Home and Person ribbons 1 Click the DL NAME icon on the Home or Person ribbons The Query Driver License By Name window appears E Query Driver License By Name o0 E o Submit Paste Cancel Scan The State field defaults to the state designated in the System Settings The Sex field defaults to Male M 2 Enter the query information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 78 SmartMCT Search for a Person by Driver s License Number OLN Note This function is duplicated on both the Home and Person ribbons 1 Click the DL icon on the Home or Person ribbons The Query Driver License By OLN window appears Query Driver License By OLN Florida FL DRIVER S LICENSE NUMBER OLN Submit Paste Cancel Sc
7. subjects vehicles articles real estate or vessel information Call Action Buttons Depending on user permissions in Employee Master the following actions are available Add a Note Add a Subject Person Add a Vehicle Add Property Add Real Estate Add a Boat Vessel Close the Incident 145 SmartMCT Adding a Note o Add notes to the incident pertaining thereto Once a note has been entered it is tied to this incident and cannot be deleted or edited 1 Click the Add Note icon to add a note to the currently assigned incident The Add Note to Current Call window appears Add Note to Current Call g o Add Note to Current Call Note 2 Enter the Note 3 Click Submit when finished This note will now be viewable in the Notes tab of the Call Review pane 146 SmartMCT Adding a Subject Add a subject to the incident complete with personal information and incident specifics in addition to address information and next of kin if available and necessary 1 Click the Add Subject icon to add a subject to the current incident The Add Subject to Current Call window appears RRO 4 a Oras CEAS z cae see gt n My yD Add Subject to Cun EAN aa Add Subject to Current Call Subject Residence Address Business Address Next of Kin Last Name First Name Middle Name Title Subject Type Race Gender DOB TC CSC Y Hair Color Eye Color Height Weight Sta
8. Click Submit Results are returned as a new message on the Messages tab Search Call History by Unit Number and Date UAT LOOKLP 1 Click the UNIT LOOKUP icon on the CAD ribbon The Look Up CAD Incident Record by Unit Assigned window appears p Look Up CAD Incident Record by Unit Assigned Date From Date To 6 25 2013 He 6 25 2014 Submit Cancel 68 SmartMCT 2 The Date From and Date To fields default to the current date Change this if necessary 3 Enter the Unit Number for which to search 4 Click Submit Results are returned as a new message on the Messages tab Search Call History by Type and Date E TYPE LOOKUP 1 Click the TYPE LOOKUP icon on the CAD ribbon The Look Up CAD Incident Record by Incident Type window appears F Look Up CAD Incident Record by Incident Type Complaint Nature Date From Date To 6 25 2013 6 25 2014 m Submit Cancel 2 The Date From and Date To fields default to the current date Change this if necessary 3 Choose a complaint type for which to search from the Complaint Nature drop down 4 Click Submit Results are returned as a new message on the Messages tab 69 SmartMCT Search Caution Notes A a ae VEHICLE WESSEL SUBJECT LOCATION Search Caution Notes by Vehicle Tag Note This function can be performed from either the CAD or Vehicle ribbons CAD Ribbon Vehicle Ribbon 1 Click the VEHICLE icon on the CAD ribbon or the CAU
9. Click the Close Incident icon to close the currently assigned call The Close Call Incident window appears x Close Call Incident Complaint Type Priority Primary Geo Area Incident No MISSING PERSON SRSO14CAD000465 Primary Unit Offense Numbers 1492 AND Disp Code 1 Disp Code 2 Disp Code 3 Disp Code 5 2 The Complaint Type Priority Primary Geo Area Incident No Primary Unit and Offense Numbers fields pre populate as information is available It may be changed if necessary 3 Choose the applicable disposition codes 4 Click Submit when finished The incident is closed The user is released from the incident The Assigned Call tab disappears and the user is returned to the Messages tab v An incident cannot be closed if it has not been GEO validated by a dispatcher 152 SmartMCT Call Detail Panel The Call Detail panel provides all pertinent information as it relates to the current incident Displays the complaint type priority alarm level Complaint Details additional info tag or offense number call status weapon presence reporting unit and primary unit Displays the complainant caller name phone number Complainant Details with extension if applicable call origin 911 status and contact necessity Displays the dispatch location as well as any flags to Dispatch Location indicate prior calls warrants caution notes or other necessary information associated with the address Like the
10. Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste 3 Click Submit when finished This vehicle will now be viewable and editable in the Real Estate tab of the Call Review pane 150 SmartMCT Adding a Vessel Add a vessel to the incident complete with identifying and owner information if available and necessary 1 Click the Add Vessel icon to add a vessel to the current incident The Add Real Estate to Current Call window appears Add Vessel to Current Call State Reg No Reg Year HIN Engine N Aake Engine HP _ Engine Ser Nois Engines Prop Style Make Year Vessel Color Length Owner Last Name Owner First Name Owner M iddle Name Vessel Type Vessel Activity Crash Types Vessel Name Towed Rotation _ Requested _ Other Dearne Date Time JoHo Removal Due Submit Paste Cancel 2 Add vessel information to the incident through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI MNI or MHI query responses currently in the Messages list by clicking Paste 3 Click Submit when finished This vehicle will now be viewable and editable in the Real Estate tab of the Call Review pane 151 SmartMCT Closing an Incident Close the incident and add disposition codes as necessary 1
11. Marker Mode be placed at the user s current GPS location Allows the user to set the unit icon Select Unit Icon that displays in the map window This affects only the user s unit Remove all markers currently appearing on the map Allows the user to choose the format GPS Format of the GPS coordinates shown at the in the MCT Status Bar Clear Markers _ 144 SmartMCT Assigned Call Tab SRSO14CADS00482 futon Watch Prior TEST DO NOT DSP 5 MSERT AL 102 FARPOINT OR GULF BREESE FL 42361 102 FAIRPOINT DR GULF BREEZE FL teat 107 FAIRPOMAT DR CULF BREESE CES 16367 A71 F41 Notes Subject Vehicle Vessel Property Real Estate Offense Date Thre Hole dalibedd By 7 2014 se AM OFFENSE HUMBER SA50 40FF 00 104 ASSIGNED FOR CALLAO 1492 IN AGENCY SR50 SMAHAFFEY 7702014 A530 AM MOTE r The Assigned Call tab is the field officer s interface for viewing adding and editing information that relates to their assigned call The tab s various sections provide options for entering this information e Call Action Buttons Allows the field officer to add notes subjects vehicles property real estate or vessel information The call can also be closed by the assigned officer e Call Detail Panel This displays complaint details complainant details dispatch location occurrence location and call time specifics e Call Review Panel Review supplemental forms associated with the CAD incident notes
12. Number Username or Radio Number BARA BS E NAME FERF USERNAME RADIOS 25 SmartMCT aie v When there are more option available on a given ribbon than can be fit on the screen based on the screen resolution large right and left arrows appear at the right end of the ribbon as seen in the CAD ribbon screen shots above An arrow will be disabled if the ribbon cannot scroll any further in that direction Home Ribbon i og a fo ot oe Ol lO CD DL NAME DL REG NAME REG TAG MNI NAME MI x MNI HT F ME NAME MEI MEI DECAL Tae BY NAME BY PE The Home ribbon includes the most commonly used functions throughout the SmartMCT application Using these icons the following can be accomplished e Search CIC DL NAME DL REG TAG o Search for a Person by Name o Search for a Person by Driver s License Number OLN o Search for a Vehicle Registration by Ta e Search the Master Name Index da ja ook MNI MAME MMI MNI OFF F o Search for a Person by Name o Search for a Person by MNI Number o Search for an Offense Report by Offense Number 26 Search the Master Business Index ii ll an 2 ip AG NAME MEI MB DECAL o Search for a Business by Name o Search for a Business by MBI Number o Search for a Business by Window Decal Search for Commercial Carrier Information o UCC and OVP Hot List Query Search for MCT Users ME EE E BY NAME BY PER NO USER NAME USER RA
13. Settings window click the Save Settings button at the bottom left Sorting Incidents by Column Users also have the ability to sort the displayed CAD calls by any column except Pri BI and B2 Click the column header by which to sort The CAD incidents will be sorted by that column in ascending order as indicated by the up arrow at the right side of the column heading To sort the CAD incidents by that column in descending order click the column header again The up arrow will become a down arrow to indicate the current sort order The Unit Details Pane The Unit Details pane displays the call number and description for units that are on duty These units are separated by geographic area 141 SmartMCT Units are also color coded to indicate if they are en route on scene available out of service or unavailable The colors used are based on agency configuration Viewing Unit Location To view the location of a specific unit double click the unit s call number in the Unit Details pane If valid or stale AVL information is available and the unit is on the map it will be highlighted at its current or last known location aie v If the CAD and MAP tabs are not merged the MAP tab is automatically activated when a unit is double clicked v In addition to contact information the message received when pressing Shift and clicking a unit also provides last location information from SmartCAD The MAP Tab The MAP tab uses Mic
14. Submit Paste Cancel Scan 120 SmartMCT 2 Enter the query information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab Search for a Stolen Security by the Owner s Name and the Case Number OCA ae OWNER CASE 1 Click the OWNER CASE icon on the Security ribbon The Query Stolen Security By Owner And Case Number window appears Query Stolen Security By Owner And Case an Number Last Name First Name Middle Name CASE NUMBER OCA Submit Paste Cancel Scan 2 Enter the Last Name First Name and Middle Name information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Enter the Case Number OCA 4 Click Submit Results are returned as a new message on the Messages tab 121 SmartMCT Search for a Stolen Security by the Owner s Name and Social Security Number SSN icc OWNER SSH 1 Click the OWNER SSN ico
15. n Set My Status to Available at a Location Location Submit Cancel 2 Enter the current Location 50 SmartMCT 3 Click Submit The unit status will change accordingly Set Unit Status to En Route Note The EN ROUTE icon is accessible if the unit status is Available or Busy 1 Select an incident on the CAD tab 2 Click the EN ROUTE icon on the CAD ribbon or the Unit Status pop up The unit is assigned to the selected incident and the unit status changes accordingly A new tab Assigned Call appears Set Unit Status to On Scene Note The ON SCENE icon is accessible if the unit status is Available or En Route ONSCENE 1 Select an incident on the CAD tab or click on the Assigned Call tab 2 Click the ON SCENE icon on the CAD ribbon or the Unit Status pop up If the incident is not yet assigned to the user it becomes so The unit status changes accordingly Release the Currently Assigned Incident Note The RELEASE icon is accessible only when an incident is currently assigned to the logged in officer RELEASE Click RELEASE on the CAD ribbon of the Unit Status popup The unit is released from the currently assigned incident and the unit status is changed to Available 51 SmartMCT Change Secondary Activity Note Depending on agency configuration a secondary activity may be required at all times Thus an activity must be designated when going on duty see Place Unit On Duty a
16. w w mre 6m ye eaa a p ans mm mea r i nn a Login Je MAP Login When SmartMCT appears the user is presented with the login screen immediately The username used for the last successful login is automatically populated 5 CTS America SrartMCT 9 3 10 123 0E dent cav Zresson pyveecne gy visser gyarncie Broun amp securiry a en PPee sar aaa eee Bp a ne eoma me 8 amuoa sorom G Messages DPchat caD MAP Assigned Call ead P oh ADMIN MILSLACE GAI FON ITIS A ADMIN MI SSACI 6 1 27004 TISRIN A r a CAD BOLO MOLO 701 100066 G N 2014 22023 PM ADMIN MESSACE 6 18 2014 1 10020 A ADMIN MESSACE 6 18 2014 105449 A ADMIN MESSALE 6 18 2014 LOTSA v a SER O E Tae Tae RE i Cara na os soa BOLO Information 09 24 201 1 0857 PM CLUNS ORD AR BEN NON SU VIOV SR501 SCADOO0524 ABANDON VEHICLE 1 DISPATCH LOCATION 8547 GABLE LAKE ESTATES LN NAVARRE FL 2 02 CNTY OCCURENCE LOCATION 6548 FLINTWOOD ST NAVARRE FL 2 E eta NOTES FROM CA OFFENSE NUMBER SRSOt 3OFFO001 31 ASSIGNED FOR CALLNO QATS2 IN AGENCY SRSO THIS ISA TEST CALL ALARM LEVEL CHANCED FROM 3 TO 1 CALL ALARM LEVEL CHANGED FROM 3 TO 1 After login the Messages tab displays the login message and any messages for the user from previous SmartMCT sessions on this computer It functions similar to an e mail client The message list is in the top pane The selected message can be read in the bottom pane New and High Priority messag
17. 2 Choose an Activity Group from the drop down 3 Choose an Activity from the drop down 4 Enter an Activity Location 5 Depending on the Activity chosen additional information may be required 53 SmartMCT Start Activity G Begin Secondary Activity Activity Group Bayou Patrol Activity Activity Location Vessel ID Vessel Starting Engine Hours Port Center Starboard m START ACTIVITY New activity requiring Vessel ID and Vessel Starting Engine Hours for the Port Center and Starboard engines Start Activity G Begin Secondary Activity Activity Group Bridge Patrol Activity SKYWAY NORTH Activity Location Vehicle ID Start Mileage START ACTIVITY New activity requiring Vehicle ID 54 SmartMCT 6 Click Start Activity b View the selected activity When viewing the user has no ability to modify the activity details whether the activity is active or ended Once the tour of duty is ended this list is cleared Viewing allows the user a read only form with the selected activity details including Activity Location Start Date and Time Mileage or Engine Hours if applicable Activity Counts if applicable c End the selected activity The Stop Activity window appears Activity counts must be entered where required prior to ending the Activity The Stop Activity button will remain greyed out until all required information has been entered If the agency requires the unit to alwa
18. CAD tab will also perform this query 38 SmartMCT CAD Ribbon The CAD ribbon includes all the CAD functions a field officer needs to respond to incidents quickly and efficiently and remain informed of current incidents as they occur Using these icons the following can be accomplished e Set Unit Status 2 6 OFF DUTY BUSY ACTIVITY TRANSPORTATION o Place Unit On Duty o Place Unit Off Duty o Set Unit Status to Busy o Set Unit Status to Available o Set Unit Status to En Route o Set Unit Status to On Scene o Release the Currently Assigned Incident o Change Secondary Activity o Change Transportation Method 39 SmartMCT e Incident Interaction CREATE QUICK STOP VESSEL STOP o Create a New Incident o Create a New Quick Traffic Stop o Create a New Quick Vessel Stop o View the Currently Selected Incident e AVL Stealth Mode ENTER STEALTH o Enter Stealth o Exit Stealth e Search Call History A amp a PRIOR STOPS BOLO LOOKLIP TIME LOORKLIP LOC LOOKUP NO LOOKUP UNIT LOOKUF o Search Prior Stops o Look Up BOLOs o Search Call History by Date and Time o Search Call History by Incident Location and Date o Search Call History by Incident Number o Search Call History by Unit Number and Date o Search Call History by Type and Date 40 SmartMCT Search Caution Notes b g VEHICLE WESSEL SUBJECT LOCATION o Search Caution Notes by Vehicle Tag o Search Caution N
19. Dispatch Location this displays the occurrence location with any flags This may or may not be the same as the Dispatch location Occurrence Location TEST DO NOT H5 5 i HST TU FAIRPOUAT OK GULF REESE HL 2361 TO FAURPOOAT OR GULF BREESE FHL S261 102 TAIRPONT DRA GULF EROC2ZT GOO 6 2Ge 87 1 7402 153 SmartMCT Association Icons If there are any known events or information such as warrants prior incidents etc associated with the Dispatch or Occurrence locations icon s will appear above and to the right of the specific location 102 FAIRPOINT DR GULF BREEZE FL 32561 102 FAIRPOINT DR GULF BREEZE FL 32561 102 FAIRPOINT DR GULF BREEZE GEO 30 36362 87 17432 Dispatch Location Icon Legend Indicates one or more warrants exist for this Dispatch Location Indicates there are one or more prior CAD incidents at this Dispatch Location Indicates there is a history of CAD incidents at this Dispatch Location Indicates one or more Trespass Warnings exist for this Dispatch Location Indicates one or more Caution Notes exist for this Dispatch Location Indicates there are one or more active Watch Orders for this Dispatch Location Indicates additional directives are available for this Dispatch Location Occurrence Location Icon Legend Indicates one or more warrants exist for this Occurrence Location Indicates there are one or more prior CAD incidents at this Occurrence Location Indicates there is a hist
20. End Mileage and Vessel Ending Engine Hours for the Port Center and Starboard engines then requesting activity counts Enter End Mileage and Vessel Ending Engine Hours in the Port Center and Starboard fields then click Next for the next input screen to appear C2 Update Counts for West Bayou Texar VESSEL EQUIPMENT CHECKS a Back Go Off Duty 2 Enter required information if applicable 3 Click Go Off Duty The unit status changes accordingly 49 SmartMCT Set Unit Status to Busy Note The unit status must be Available for the BUSY icon to be accessible 1 Click the BUSY icon on the CAD ribbon or the Unit Status pop up The Set My Status to Busy at a Location window appears P pea a 5 x mT eT i i h 1 m S Fa T ain Fata J Li A enar kip LA k ny Set My Status to Busy at a Location Location e e c a i Submit Cancel 2 Enter the current Location 3 Click Submit The unit status will change accordingly Set Unit Status to Available Note The unit status must be Busy or Available Out of Quarters for the AVAILABLE button to be accessible AVAILABLE 1 Click the AVAILABLE icon on the CAD ribbon or the Unit Status pop up The Set My Status to Available at a Location window appears tig iat Posie cial Span Sierra AAR Proud teed E Encino E EEE A temas LTJ ALL ot TPT OP ERTE iiini A d 70 1 k i I i a LA E a m m d l Ee z ig EJ ee te te z
21. NCIC Number o Search for a Firearm by Serial Number Manufacturer and Caliber o Search for a Firearm by State Identification Number SID Search CIC Note When SmartMCT receives multiple responses to the same CIC query it combines the results into a single message on the messages list Search for a Firearm by NCIC Number 1 Click the NCIC icon on the Gun ribbon The Query Gun By NCIC Number window appears fs Query Article By NCIC Number NCIC NUMBER 2 Enter the NCIC Number 3 Click Submit Results are returned as a new message on the Messages tab 117 SmartMCT Search for a Firearm by Serial Number Manufacturer and Caliber 1 Click the SERIAL icon on the Gun ribbon The Query Gun By Serial Number window appears Query Gun By Serial Number SERIAL NUMBER HISAR AVCILIK CALIBER Submit aste Cancel Enter the Serial Number Choose the Manufacturer from the drop down Enter the Caliber oe a nN Click Submit Results are returned as a new message on the Messages tab 118 SmartMCT Search for a Firearm by State Identification Number SID 1 Click the SID icon on the Gun ribbon The Query Gun By State ID Number window appears Query Gun By State ID Number STATE ID NUMBER Submit Paste Cancel 2 Enter the State ID Number 3 Click Submit Results are returned as a new message on the Messages tab Security Ribbon Note This ribbon is disabled by defau
22. This setting warns the user every time they attempt to use SmartMCT while the vehicle is in motion The user can click Cancel to clear the message However they have no ability to utilize any portion of the MCT application until the vehicle comes to a complete stop This level also allows the user to click DISMISS for the warning message If the user clicks DISMISS they are allowed to continue utilizing the MCT application while in motion Once the user s vehicle comes to a complete stop the Motion Lock is reset The warning message displays again if the user attempts to operate the MCT application while in motion WARNING Using this system while operating a motor vehicle may be distracting dangerous and or violate your agency policies and procedures Failure to pay full attention to the operation of the vehicle may cause a traffic accident which may result in death serious injury and or property damage You assume sole responsibility and risk for using the MCT while the vehicle is in motion Please consult your agency policy and procedures for guidance 161 2 Two 3 Three SmartMCT This setting warns the user every time an attempt is made to use SmartMCT while the vehicle is in motion The user can click Cancel to clear the message However they have no ability to utilize any portion of SmartMCT until the vehicle comes to a complete stop This level also allows the user to click Dismiss for the warning mes
23. check mark will appear in the Read column v To remove the Read flag click the Read button again v Another method to mark a message Read or removing the Read flag is to click that message s Read checkbox directly v To mark all messages as Read click the Read All button in the toolbar below the Message List A check mark will appear in the Read column for all messages Protecting Messages A Protected message cannot be deleted with the Delete All button It can still be individually deleted however To protect an individual message 1 In the Message List select the message to be protected 131 SmartMCT 2 Click the Protect button in the toolbar below the Message List A check mark will appear in the Protected column v To remove the protection on a message click the Protect button again Another method to mark a message Protected or remove the protection is to click that message s Protected check box directly Deleting Messages Individual messages can be deleted or all unprotected messages can be deleted at once This action cannot be reversed Once deleted messages cannot be restored Deleting Individual Messages 1 In the Message List click the message to be deleted 2 Click the Delete button in the toolbar beneath the list or press Delete on the keyboard A confirmation window appears system Message Are you sure you would like to delete this message 3 Click OK to delete the message 132
24. for the agency has been selected the administrator is required to place a check beside I understand accept these conditions before saving the Motion Lock level The conditions accepted are stated above in red and in the application DN Config Editor OF x MCT AllowInMotionUseOfMCT MCT Motion Lock Levels 0 C1 O2 C3 Description Warn the user every time he uses the MCT while the vehicle is in motion but only provide an OK thus never allowing the user to use the MCT while in motion WARNING Agencies should carefully review and understand these configuration options and should implement appropriate policies and procedures for MCT usage while the vehicle is in motion Performing actions in the MCT such as attempting to enter adjust query or otherwise modify the MCT while the vehicle is moving may distract the user from safe operation of his vehicle which may result in death serious injury and or property damage The agency assumes total responsibility and risk for using this device I understand and accept these conditions 159 SmartMCT Motion Lock Use Regardless of the agency s chosen Motion Lock level the following details will still apply e Each user will receive a warning message upon login to SmartMCT Oo x WARNING Using this system while operating a motor vehicle may be distracting dangerous and or violate your agency policies and procedures Failure to pay full attention to the operati
25. one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 To include AKA matches aliases in the search results place a check beside Return AKAs 4 Click Submit Results are returned as a new message on the Messages tab Search for a Person by Number 1 Click the MNI icon on the Home or Person ribbons The Search MNI By Number window appears ith Search MNI By Number SRSO14MNI Submit Cancel 2 The MNI Number field defaults to the standard MNI number prefix including the agency acronym and the current two digit year Enter the MNI Number for which to search 3 Click Submit Results are returned as a new message on the Messages tab 76 SmartMCT Search for an Offense Report by Offense Number a MNI OFF 1 Click the MNI Off icon on the Home or Person ribbons The Search MNI Offense Report By Offense Number window appears ap Search MNI Offense Report By Offense Number SRSOM4OFF Submit Cancel 2 The offense number defaults to the standard offense number prefix including the agency acronym and the current two digit year Enter the Offense Number for which to search 3 Click Submit Results are returned as a new message on the Messages tab T1
26. received in SmartMCT Usually this is Admin messages BOLOs and query responses Reading Pane Display the contents of the message selected in the Message List 130 SmartMCT The panels can be adjusted and resized as desired The border between the two adjacent panels contains a small resizing handle When the mouse arrow is held over this area the cursor becomes a double headed arrow Hold down the left mouse button and move the mouse to drag the divider and adjust the size of the panels to the desired sizes Release the mouse button when finished Messages List Query results search results and MCT system messages will appear in the Messages List This list displays all undeleted messages have received in SmartMCT All messages received will remain in list until deleted Messages can also be printed marked as read or protected When a new message is received a Message Alert appears at the bottom right of the window If sound alerts are activated a sound is also played The message subject appears in the Messages List while the full text of the message displays in the Reading Pane Reading Messages By actively reading a message it will be automatically marked as Read However one or more messages can be marked as Read without reading each one individually To mark an individual message as Read 1 Select the message you wish to mark as Read 2 Click the Read button in the toolbar below the Messages List A
27. ribbon By Name on Home ribbon or Name on Users ribbon Run Mobile Forms if Mobile Forms on installed iinan Toggle to Find Unit on the Map tab LAERT Click in Unit No field on the left side of the Map tab EARN Cirl Space Put PC in standby from SmartMCT Esc Toggle the SmartMCT Ctrl E ribbon Rotate through active tabs Messages Chat CAD F10 Map Assigned Call Set Unit Status to BUSY Alt Home Window blind button in the status bar beside Logout Click the up arrow at the bottom right of the ribbon Toggle Full Screen Ctrl F11 Desired tab Busy on CAD ribbon or Unit Status pop up Set Unit Status to OFF DUTY Ctrl Home Off Duty on CAD ribbon or Unit Status pop up Set Unit Status to AVAILABLE Shift Home Available on CAD ribbon or Unit Status pop up Toggle Call and Unit Filtering L AMEA n a Look up archived CAD call by date and time Alt F10 Time Lookup on CAD ribbon Historical section View Assigned Incident F4 Assigned Call tab SmartMCT Here Show Prior Calls for Prior Calls on CAD l Shift F9 ribbon Historical Vehicle re Show Vehicle Caution F9 Vehicle on CAD ribbon Notes Caution Notes section Messages Tab Shortcuts Here Move up one message in the message summary list Up Arrow Move down one message in the message summary Down Arrow Desired message list messag
28. what agencies and what GEO areas are seen on CAD tab of SmartMCT In smaller agencies it is usually a good idea to have everything selected on both panes This would be the case for a city police department or a small scale sheriff s office In larger agencies it is a good idea to be a little more selective in both panes This would be the case for a large scale sheriff s office or a statewide agency In the latter case the troop would be selected for the agency and individual GEO areas within that that troop would be selected for the GEO filters 19 SmartMCT Call Grid Settings Y Call Filter Settings ii Call Grid Settings a D The Call Grid Settings tab is used to add Primary GEO and Sub Geo columns to the call grid on the CAD tab Checking options here will cause a column to appear on the call grid with that information For example in the screenshot above columns would be added to the call grid for the Primary GEO District and one of the Sub GEO areas LAW 20 SmartMCT Panic Mode MCT users have the ability to place their unit into Panic Mode with the click of a button Panic Mode immediately alerts SmartCAD users of the call for help creates an Officer in Trouble incident and displays a visual indicator for other MCT users Initiating Panic Mode MCT users must be logged into SmartMCT and On Duty in SmartCAD Users who are Off Duty will not see the red Panic button in the
29. 19 BS AS AC IC Serr beet cr rec biaden tec suiten a sutkaduonsumeheneneudeadentes 120 Search for a Stolen Security by NCIC Number cceecccsecccceeceeeeseseeeeeeeeeeeeeeeees 120 Search for a Stolen Security by the Owner s Name ccceeececccccceeeeeeseeeeeeeeeeeeaeaeeeees 120 Search for a Stolen Security by the Owner s Name and the Case Number OCA 121 Search for a Stolen Security by the Owner s Name and Social Security Number SSN TEE A PEE AE OE NE TIA A AEE E A AE E E A AE AS mca AE S A AAE E A AE E E S 122 Search for a Stolen Security by Type and the Owner s Name ccceeeceeccceeeeeeeeeeeees 123 Search for a Stolen Security by Type Serial Number and Denomination 124 BUS MOS SR MOON oeiia vet eed case vies veh cccactobadineecucit uaduieirs voi ddcastebad ane Moueds aduura eotsuca te 124 Search he Master Busimess INGEX rasne a a a Madea 125 Search fora Business bY NAME 2c deancnte vac dee nsantets bret eats Yas iad ene eee ea 125 search fora Business Dy NUMIDG sicsisertsxsionctivsadcazaressebddaansetiaces eoPiastiaatenesdabdiasanediaxesgeciss 126 Search for a Business Dy Window DeCal wits vitseicecisisieic i ea leis 126 Uer FRM yO o ie gnc E A E 127 Sea NTO MC TUSE a E 127 Search Tor an Employee Dy Name sciiteeaaatonee teen E aut ats 127 Search for an Employee by Personnel Number cccccesessseccceecceaeeeeeeeeeeeeeeeaeeeeeees 128 Search foran Employee by User Name iicci
30. 2 SmartMCT Search for a Wanted Person by NCIC Number ae u WANTED NCIC 1 Click the WANTED NCIC icon on the Person ribbon The Query Wanted Person By NCIC Number window appears a Query Wanted Person By NCIC Number NCIC NUMBER Submit 2 Enter the NCIC Number 3 Click Submit Results are returned as a new message on the Messages tab Search for a Wanted Person by Driver s License Number OLN H WANTED OLN 1 Click the WANTED OLN icon on the Person ribbon The Query Wanted Person By OLN window appears se Query Wanted Person By OLN DRIVER S LICENSE NUMBER OLN Submit Paste Cancel Scan 83 SmartMCT 2 Enter the Driver s License Number OLN through one of the following methods a Enter the information manually in the applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab Search for a Wanted Person by State Identification Number SID a WANTED SID 1 Click the WANTED SID icon on the Person ribbon The Query Wanted Person By State ID Number window appears Query Wanted Person By State ID Number STATE ID NUMBER Submit Paste Cancel 2 Enter the Driver s License Number OLN through one of the following method
31. A CISA America SmartMCT Version 9 4 User Manual Printed July 3 2014 Printed July 3 2014 2013 2014 CTS America All Rights Reserved All CTS America product names are registered trademarks No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of CTS America This manual is subject to change at any time without warning and should not be construed as a commitment by CTS America CTS America is not responsible for any errors or misinformation found in this manual We welcome any comments or suggestions that may improve the quality of our documentation Microsoft Windows and MapPoint are trademarks of Microsoft Corporation in the United States and other countries Use of the trademark in this manual is for attribution purposes only For technical support or questions concerning this manual please call 800 374 0101 CTS America 180 N Palafox Street Pensacola Florida 32502 Local 850 429 0082 Toll Free 1 877 SMARTCOP 762 7826 Web www cts america com Fax 850 429 0522 Table of Contents Lable OF Contents csciiccseswatetntet nitrite enti i SMA VC Poissas EE EAE 1 ADOC N ed E E T E re ee nne ne l DOLLW abe V C1S1 ON oaeiai a A vane saendanantoa ai uaa eaned l User Asshb ane TOOlS anaana a a ae tonite l TAS FOr ssecercasieessem cet e R l SN MM ENN PE AE A ec EE DAE E P N E EN
32. AA A E AE EE T EE l SUPPO ea E EA A E E l PROUT CTS ANECO enin a tv nts a a a st a a a a ewares l Company MSO y aeaa a R E E vetannatetsa nan l Company Missiones a E es tNasaieaatecdie 2 Contact Gils Men inaenea T 2 OVEEVICW tagra a a Eaa a a E e aaaea 3 AC a a E E E E nC ae reer ae ee emer ee 3 Keyboard SHONE US A emea ao v aia 5 Applicaton Wide SIMON U CUS sedi Sasa Sarae lee bas E ce ania aleaatee aise 5 Messages Pap SMOTMCIES serria A ecient ea hane eos 7 CAD TaD SN OPICUIS ssiaxsiientensnt carsxniheddecnsattaxnihoeteehid a 8 IVA AO A S NOn CUS 6 seated os tae tatncectihud at Weedon na btsneenetiehcnd ead eames on nab ietsneenetiehcnd at ee me sientne ns 8 The SmartMCT Status Bar sreseiesc2s airs tecs es catstedea lessees ssnc uae valasacascanaiadeslecaeessscsuaeeslacacastenisecsstecsensses 9 Os me Oiee aby a a aan tee cana eR ate aaa 9 Sandby MOC wera cacao en itp ano aaah ener tea co ae eee ee eat 10 ACCCSSING SV SCM peines TOOS eanne esas tak ben casarienst0d tb aeeaeeies eb tasatuen aan nas ws 10 TCM NOS C0 ae soos cia sits E a a 1 POME SIZCS ince anci valet E E O actiainnal cos abianiwestets 13 Voice Opuons Mor Text To Voice herea a a odeaedepetueeeaeneees 13 TPES TAC ELON LOCC AS PLO ING tesa sete sedis Sarco Snes ats been gece eee wake bse eats eas onesies 14 VOND Ae saci Serco a acted eects losin nactdos dasa as saga Roos gad bac g oe dana aa ean Re esa og sates dose eees 14 Syo eM OCICS ist sh pce dictaiad wie daudabiautdiss
33. AILABLE SMAHAFFEY AVLSTATUS AGENCY CAD STATUS At the bottom of the SmartMCT window three options are available to the left LOGOUT Standby the window blind icon and Tools the wrench icon Additionally the SmartMCT status bar contains navigation information if enabled a panic button and status information for the current user and the network connection The SmartMCT status bar consists of e Icon Panel frequently used icons such as LOGOUT Standby the window blind icon and Tools the wrench icon e Navigation Panel displays the current orientation latitude longitude altitude and speed f GPS features are enabled e Panic Mode allows a user to non verbally alert dispatch that he or she is in trouble and needs immediate assistance e Status Panel displays the network connection status in addition to the logged in user s radio number user name AVL status agency and CAD status Logging Out 1 Click LOGOUT on the status bar 2 Press Enter or click Yes to confirm the action SmartMCT will inform of the successful logout If the user was assigned to any calls at the time of logging off the assignment will remain SmartMCT Standby Mode To stop others from viewing potentially confidential and personal information on the screen use the Standby function When this button is pressed SmartMCT locks the computer and puts the screen on standby Upon resuming the Windows session the user will need to
34. CAD STATUS There is also a grey status indicator at the top of the map The unit is no longer visible on the Map tab for any unit with a lower configured Stealth level 63 SmartMCT The unit s AVL indicator on the SmartCAD unit screen displays as a white circle indicating No AVL until Stealth Mode is stopped Sirs v If the MCT user begins Panic Mode while their unit is actively in Stealth Mode their Stealth status is immediately turned off All SmartCAD and MCT users will then see the unit s AVL displayed on their maps Exit Stealth Once the user has entered Stealth Mode the ENTER STEALTH icon on the CAD ribbon changes to EXIT STEALTH Click the EXIT STEALTH icon on the CAD ribbon The AVL status on the MCT status bar reflects the change and displays Not Stealth AVL Stealth Mode Updated You are no longer in AVL stealth mode all units can now see you on the map 1492 Not Stealth SRSO AVAILABLE SMAHAFFEY AVLSTATUS AGENCY CAD STATUS The grey indicator bar at the top of the map no longer displays and the AVL indicator on the SmartCAD unit screen displays the correct AVL color indication CR 470 14920 CR 64 SmartMCT Search Call History PRIOR STOPS BOLO LOOKLP TIME LOOKUP LOC LOGRUP NO LOOKUP UNIT LOORLP TYPE LOOKUP Search Prior Stops Note This function can be performed from either the CAD or Vehicle ribbons r a PRIOR STOPS 1 Click the PRIOR STOPS icon
35. DIO NO o Search for an Employee by Employee Name o Search for an Employee by Personnel Number o Search for an Employee by User Name o Search for an Employee by Radio Number SmartMCT Open Mobile Forms if installed and log in using the MCT authenticated credentials MOBILE FORMS 21 Search CIC a gt i DL NAME DL REG TAG SmartMCT Note When SmartMCT receives multiple responses to the same CIC query it combines the results into a single message on the messages list Search for a Person by Name Note This function is duplicated on both the Home and Person ribbons 1 Click the DL NAME icon on the Home or Person ribbons The Query Driver License By Name window appears Query Driver License By Name iy ed az Query Driver License By Name Florida FL Last Name First Name Middle Name Male M Biaj Submit Paste Cancel The State field defaults to the state designated in the System Settings The Sex field defaults to Male M 2 Enter the person s information through one of the following methods a b Enter the information manually in all applicable fields Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste Click Scan or press Alt S to scan an individual s driver s license to populate the fields 28 SmartMCT 3 Click Submit Results are returned as a new message on the Messages ta
36. For example a tag query can be entered by speaking rather than typing the tag number General Voice Commands Accepted in SmartMCT To Do This Say This ety pa OMe space aseo Vado or Badk the contents of a Erase or All Modify Close the current window Cancel or Exit or Escape Transmit the request Send or Run or Transmit Move to the next field or Tab or Next item in the window Move to the previous field P Previous or Last or item in the window Stop SmartMCT from listening and accepting voice commands Stop or Stop Listening or Quit or Quit Listening ais v The system is ready and listening for commands when the loudspeaker icon appears in the toolbar 156 SmartMCT Voice Commands Accepted for CAD Functions Stop Seven or Foxtrot Seven En Route or In Route or Shift F Seven or Shift Frank Seven or Shift Foxtrot Seven On Scene or Control F Seven or Control Frank Seven or Control Foxtrot Seven Relinquish or Alt F Seven or Alt Frank Seven or Alt Foxtrot Seven Add a call note Call Note or Alt Enter Close the current call Close Call or Control Enter Close the dispatch button Cancel or Escape or Quit or bar Exit Disable voice commands Cancel or pei or Quit or Place unit en route to an incident Place unit on scene for an incident Relinquish all call assignments v Vocal command options are only available when the dispatch button bar is visible 157 SmartMCT Using the Phonetic Al
37. IC Number and State eeeseeeeeeeeeeeeeeeeeees 111 Search for a Stolen Vessel by State and Registration Number cc ceccceeccceeeeeeeeeeeees 112 Search for a Stolen Vessel by State Identification Number SID eeensssssseseenssssssseee 113 Search CAD Hisor alexa adstaamnialee sautdeneualexgecetaueiewate 114 Search Caution Notes by Vessel Registration Number ccccccccssseseeeeeeeeeeeaeeeeeees 114 Arne id nl a 9 0 Lee meen Renee aN meen Pe te E ee ee 115 DYE LEC tm Gi Ge mesenerer meena nerve n Suan ee ter E Nr Terninr a Ne toner Tyan t Senemnver er waner aie eer 115 Search for an Article by NCIC Number 0 0 ccc ccccccccccsseesssseeecceeeeseeesseeeececeessaeeesees 115 Search for an Article by Type and Serial Numbef ccc ccccccccccccecseeeeeeeeeeeeeeaeeeeeees 116 Search for an Article by State Identification Number SID ce eeccccceeeeeeeeeeeeeees 116 CHU RVD DOM sia zaihetedavannttaxeantaasdoataxeiedidaviind ace ata nsaideraceiedidavind e de avaaed aeniyentes 117 a E cretch tects A Suan eneae a eeu aciohat ict Neate aime eacadihantic Sate sueiae 117 Search for a Firearm Dy NCIC Numer voterien a a e 117 Search for a Firearm by Serial Number Manufacturer and Caliber cc csseeeees 118 Table of Contents Search for a Firearm by State Identification Number SID c cc eeecceeceeeeeeeeeeeeeees 119 ICR ON chistes recat ae et re cee ena eae tails aahaese ie aioe aes 1
38. MNI or MHI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 110 SmartMCT Search for a Stolen Vessel by NCIC Number and State om C T e i STOLEN NCIC 1 Click the STOLEN NCIC icon on the Vessel ribbon The Query Stolen Boat By NCIC Number window appears Query Stolen Boat By NCIC Number NCIC NUMBER Florida EE Submit Cancel The State field defaults to the state designated in the System Settings Change this as needed 2 Enter the NCIC Number 3 Click Submit Results are returned as a new message on the Messages tab 111 SmartMCT Search for a Stolen Vessel by State and Registration Number l STOLEN REG 1 Click the STOLEN REG icon on the Vessel ribbon The Query Stolen Boat By HIN window appears Query Stolen Boat By Registration Number Florida FL REGISTRATION NUMBER Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MHI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 112 SmartMCT Search for a Stolen Vessel by State Identification Number SID i STOLEN 310
39. OM LELENGO toric echsesteserctics civ an eve neaeeetat naedeaeeteneideae meee 154 Occurrence Location Icon Legend o sisissonione a a 154 Vil Table of Contents Ca Re view Pane lissa5 7 sierstss Gaa enti batter aah ted Solanki te teas ated ast oe ald cadena E entiation 155 Editing and Viewing Supplemental Forms cccccssesesseccccecceeeeeesseececeeeesaaaeeseeeeeees 155 Using Voice Command S seserrrakr eE ee E oE a Na 156 General Voice Commands Accepted in SmartMC 0 ec cccccccccccccessesseecceeeeeeaaaeeseeeeeees 156 Voice Commands Accepted for CAD Functions ccccccccccccceeeesssseeeccecesaeesseeececeeeeaas 157 USin tne Phonic Al pa DCE oases dctein ena Wiad E edad oan eo 158 MONON LOCK arne E sa viet bse nt seioeneintcon ateoeuateaa ude bosentoeeamendeahatedesunttecets 159 Conhieunine Monon Lokesson evauseen sui atuccu saute cancun aia mtacn ene aden 159 Monon Lock USE arraio E O E eauoessaanG aera 160 MC FMoto Cock Levels smars ee E e E R 161 viii SmartMCT About SmartMCT The Smart Mobile Computer Terminal SmartMCT provides access to data from public safety vehicles This includes the State NCIC Interface Records Management Interfaces Master Index SmartCAD and real time Chat This system can potentially save lives through providing access to data for informed decision making and decreased response time Software Version The contents of this manual are based on SmartMCT version 9 4 User Assistan
40. Person ribbon The Query Wanted Person By Name And CaseNumber window appears Query Wanted Person By Name And Case Number CASE NUMBER OCA Last Name First Name Middle Name Submit Paste Cancel Scan 2 Enter the query information through one of the following methods a Enter the information manually in the applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 81 SmartMCT Search for a Wanted Person by Name and Date of Birth alu WANTED AAME DOB 1 Click the WANTED NAME DOB icon on the Person ribbon The Query Wanted Person By Name And DOB window appears di Query Wanted Person By Name And DOB Last Name First Name Middle Name Male M Submit Paste Cancel The Sex field defaults to Male M The Race field defaults to White W 2 Enter the query information through one of the following methods a Enter the information manually in the applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 8
41. T icon on the CAD ribbon or the CAUTION NOTES icon on the Person ribbon The Show Subject Caution Notes window appears My IOW 5 U J eC Tal Tol 1 WOTeES 4 Show Subject Caution Notes Driver License State Florida Driver License Number Last Name First Name Middle Name Date of Birth submit Paste Cancel The Driver License State field defaults to the state configured in System Settings 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 72 SmartMCT Search Caution Notes by Location T LOCATION k 1 Click the LOCATION icon on the CAD ribbon The Show Location Caution Notes window appears ae Show Location Caution Notes Street No Street Submit Paste Cancel 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 73 SmartMCT Person Ribbon ak a a in ata di s oH a i MNI NAME E MNI OF DL NAME DL DL SSN WANTED NAME CASE WANTED NAME DOE WANTED NCIC WANTED OLN WANTED SID CAUTION NOTES The Person ribb
42. TION NOTES icon on the Vehicle ribbon The Show Vehicle Caution Notes window appears te Show Vehicle Caution Notes Tag Number Submit Paste Cancel The State field defaults to the state configured in System Settings 2 Enter query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 70 SmartMCT Search Caution Notes by Vessel Registration Note This function can be performed from either the CAD or Vessel ribbons TE EE T VESSEL CAUTION NOTES CAD Ribbon Vessel Ribbon 1 Click the VESSEL icon on the CAD ribbon or the CAUTION NOTES icon on the Vessel ribbon The Show Vessel Caution Notes window appears Ti Show Vessel Caution Notes Registration Number p Submit Paste Cancel 2 Enter the Registration Number through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MHI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 71 SmartMCT Search Caution Notes by Subject Person Note This function can be performed from either the CAD or Person ribbons a SUBJECT CAD Ribbon Person Ribbon 1 Click the SUBJEC
43. TIONNOTES PRIOR STOPS SUSER MUE AE The Vehicle ribbon provides more options to officers for gaining information regarding vehicles encountered during their tour of duty Using these icons the following can be accomplished e Search the Master Vehicle Index Ain es Oy a MVI TAG MVI VIN MWI MVI DETAILS o Search for a Vehicle by Ta o Search for a Vehicle by Vehicle Identification Number VIN o Search for a Vehicle by Master Index Number o Search for a Vehicle by Details e Search CIC STOLEN CASE STOLEN NCIC STOLEN SID STOLEN TAG STOLEN VIN REG NAME REG TAG REG VIN TITLE NAME TITLE TITLE VIN o Search for a Stolen Vehicle by Case Number OCA o Search for a Stolen Vehicle by NCIC Number o Search for a Stolen Vehicle by State Identification Number SID o Search for a Stolen Vehicle by Tag o Search for a Stolen Vehicle by Vehicle Identification Number VIN o Search for a Vehicle Registration by Name 86 SmartMCT o Search for a Vehicle Registration by Tag o Search for a Vehicle Registration by Vehicle Identification Number VIN o Search for a Vehicle Title by Name o Search for a Vehicle Title by Tithe Number o Search for a Vehicle Title by Vehicle Identification Number VIN e Search CAD History CAUTION NOTES PRIOR STOPS o Search Caution Notes by Vehicle Tag o Search Prior Stops e Search Offense be L Y STOLEN VEHICLE o Search for a Stolen Vehicle in Offense Reports 87 S
44. Title by Vehicle Identification Number VIN ccccccesseeeeees 99 Searen GAD HIStory aeae e a a E eE aa 100 search Caution Notes by Vehicle Tae tisitssscdsissstcteses iediasecenchebs sucdaiinahetases a 100 BS AN le Ol FO ea catat ce false etapa cleanse eee celienaesae true alutan ts core ouuctesnmene tiie 101 SARO Kea 1 hos Sa re a Ree ee Poe oT Pe 102 Search for a Stolen Vehicle in Offense Reports cccccssseesseccceeeesaeeeeeseeeeeeeeeseeeeees 102 NV ESSeRIDD ON its edosaciie sud cusequieauetmndasnaliu ese auscgu E N 103 Searc Mihe Master Hall MiG Gx ceea tashceeianesiahaiue aaereteraed elias 104 Search for a Vessel by Registration NUMDET cccccccssssseseeceeceeecaeeesseeceeeeeeeaaeeenees 104 Search for a Vessel by Hull Identification Number HIN cc eeeeesseecceeeeeeeeeeeees 105 Search for a Vessel by Master Index Number ccccssssssseccceeeeeeeeeeeeeeeeeeeeeaeaeeees 105 earch iora Vessel Dy WIS TAINS iscsi atest e A duane ser A 106 SC AC A A AAE A EA A E TAEAE EE A 107 Search for a Vessel Registration by Hull Identification Number HIN eee 107 Search for a Vessel Registration by State and Name s seeesssssssssoeeressssssseerrrsssssssee 108 Search for a Vessel Registration by State and Registration Numbet 0eeeees 109 Search for a Stolen Vessel by Hull Identification Number HIN and State 110 Search for a Stolen Vessel by NC
45. Vehicle Add Property Add Real Estate Add a Boat Vessel 4 Press Esc or click the red X at the top right to close the window when finished reviewing the incident 62 SmartMCT AVL Stealth Mode ENTER STEALTH Based on agency procedure and protocol MCT users have the ability to hide their AVL from other users for cases of investigation and supervisory needs When the user turns on AVL Stealth Mode from the MCT their location is immediately hidden from all users with a view level lower than their own and from all SmartCAD Map users The view level is controlled by the agency configuration in Employee Master Additional configuration options in CAD Configuration allow the agency to control whether the unit location becomes visible when the unit status is changed and whether or not other agency units can be seen The Stealth Mode session is controlled by the AVL Stealth Mode section of the CAD ribbon Stealth Mode is activated with the user clicks ENTER STEALTH The Stealth Mode session will remain active until the user s CAD duty status is changed to Off Duty unless ended by a status change or the user clicking EXIT STEALTH Enter Stealth ENTER STEALTH Click on the ENTER STEALTH icon on the CAD ribbon The MCT status bar displays the following AVL Stealth Mode Updated You are now in AVL stealth mode only units with the correct permissions can see you on the map SR50 AVAILABLE AGENCY
46. a a a Cuclai age 15 Table of Contents DIS paea a uel eh cdadeate eh atten nl pelleted eh ala eae 15 SLOE L ETE AEE torre Ur E E try yea Se E AE A EA tre err enn Tree errr 16 PRON ANC CC eters dsorsaledaln st cciit salud sesleren a nestenn dubinatieldvactetaibinaeadunaserndubiradleldtaaseencuts 17 al BUNGE Seno Sencie E E 18 CaL gil Cer eo To O a E E AE T 19 Cad SONS Si E T T E 20 PATON BOG ee E deed tacaquekscuisees 21 Initiating Pane Modeneanesea souk tut omeneuin are tond ase cucu N 21 Panic Mode Notification for other MCT Units wicecetisishesinteresaiiadcteblateteeetiakstebinteeesiahsteblanenns 22 Panic Mode Notification for SmartCAD Users nsessssoeenssssssssseerrsssssssserersssssssseerrsssssssees 22 Cenn AN MoO S a a R E AE AEE EE 23 The Smart Vi TRU DOM sssscssess soies oeso sanaan eaae eraa eas e aa aeaaeae aasa Eai i 24 Home RDO ON esnia A a oe ae 26 Sr EC Caa EEN ONE 28 Search Tor a Person Dy NaMe eisini E E E T E 28 Search for a Person by Driver s License Number OLN ccccccssssseeeeeeeeeeeeeeeeeeeees 29 Search for a Vehicle Registration Dy Tag 00 eecccccccceccceeeseeeeeceeeeeesaeeeeeseeeeeseeeeaeeeenes 30 Search the Master Name INC OX baci cesta tan eet aii barpen taeda aes etidalteedontay ceed enenatwaenedats 31 Scarch Tora Person DY NaMe erisa E eusdwenionsuei mate 31 Seach Tor T Eeron DY NUMO ece a a a aac usar eee daesiesteeecelecast 32 Search for an Offense Report by Offense Number ssss
47. an The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually in the applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 79 SmartMCT Search for a Person by State and Social Security Number 1 Click the DL SSN icon on the Person ribbon The Query Driver License By SSN window appears oS r ne F P PT LE r EEEN Er EEEE p MIAN a a het f ee or ri irrar i Fyi m 3 Hur aL I 7 ETES re ee aT Ea gm E LE I i Te Ay Er P j eae tae gard ota T e z i vs Query Driver License By SSN Florida FL Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually in the applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 80 SmartMCT Search for a Wanted Person by Name and Case Number ati WANTED NAMESCASE 1 Click the WANTED NAME CASE icon on the
48. b Search for a Person by Driver s License Number OLN Note This function is duplicated on both the Home and Person ribbons 1 Click the DL icon on the Home or Person ribbons The Query Driver License By OLN window appears p5 Query Driver License By OLN Florida FL 7 DRIVER S LICENSE NUMBER OLN Submit Paste Cancel Scan The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually in the applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 29 SmartMCT Search for a Vehicle Registration by Tag Note This function is duplicated on both the Home and Vehicle ribbons 1 Click the REG TAG icon on the Home or Vehicle ribbons The Query Vehicle Registration By Tag window appears err Query Vehicle Registration By Tag Florida FL TAG NUMBER 2014 2014 PC Passenger PC 7 Submit Paste Cancel The State field defaults to the state designated in the System Settings The Year field defaults to the current year The Tag Type field defaults to PC Passenger PC 2 Enter the query information through one of the following m
49. ce TO Grid Validate VAO Complaint Nature LAW FIRE EMSS RE s Alarm Level Additional Info Status of Call Complainant Phone Ext Y OFFICER IN TROUBLE 1 1 gt 1492 Y IN PROGRESS SOP PublicView Weapon Call Origin 911 N Make Contact _ PPCJ Summary lt Alt M gt Subject lt Alt S gt Vehicle lt Alt V gt Vessel lt Alt E gt Property lt Alt P gt Real Estate lt Alt L gt Type Supplemental Information Date Time SUMMARY lt Call Note Date Time Added By UNIT 1492 ACTIVATED PANIC MODE 06 25 2014 10 00 15 1492 UNIT 1492 IS ON DUTY 06 25 2014 10 00 15 1492 UNIT 1492 REPORTED LOCATION AS 30 62820 86 95380 06 25 2014 10 00 16 1492 UNIT 1492 LAST AVL LOCATION WAS 30 64730 86 98062 AT 06 25 2014 09 45 04 06 25 2014 10 00 16 1492 UNIT 1492 DOES NOT HAVE A VALID LAST LOCATION 06 25 2014 10 00 16 1492 UNIT 1492 HAS NO LAST ASSIGNED INCIDENT 06 25 2014 10 00 16 1492 z porting ed Call Taker Dispatcher Re ncident Number Agency Received Date amp Time Shipped SRSO14CAD000472 SRSO 06 25 2014 10 00 15 10 00 15 v v Doete nrieds a Clearing Panic Mode l Once the initiating unit is no longer in danger the SmartCAD user clears Panic Mode from the CAD Command line with the CPM command with the unit number Command CPM 1492 reo T T m 2 This returns the unit to a normal state and clears all Panic Mode indicators The Dispatcher then archives the Panic incide
50. ce Tools Help The details here in are general and not agency specific Depending on agency configuration all information provided may not apply from one agency to another Training Training is conducted on site by the very people who use and depend on this technology e g officers train officers dispatchers train dispatchers etc Support The CTS America Customer Support Team is available 24 hours a day 7 days a week Call toll free 1 800 374 0101 option 1 for assistance The Customer Support Team can also be contacted by e mail for non critical issues at support cts america com About CTS America Company History Formerly known as SmartCOP Inc CTS America was founded by an experienced software engineer Development of the core products began in 1994 when the engineer became a sworn law enforcement officer and recognized the lack of functionality in the existing public safety technology This engineer determined that the only way to properly achieve functionality was through the development of a comprehensive integrated software suite that provided real time critical information to first responders The engineer also realized that the software functionality needed the input of those persons involved in the day to day process deputies troopers investigators dispatchers administrators and court clerks SmartMCT Rather than dictate what an agency should utilize CTS America listened to and created what its users demand
51. ch SmartCAD user receives a workstation message with the unit s last known data Message UNIT 1492 ACTIVATED PANIC MODE UNIT 1492 IS ON DUTY UNIT 1492 REPORTED LOCATION AS 30 62820 86 95380 UNIT 1492 LAST AVL LOCATION WAS 30 64730 86 98062 AT 06 25 2014 09 45 04 UNIT 1492 DOES NOT HAVE A VALID LAST LOCATION UNIT 1492 HAS NO LAST ASSIGNED INCIDENT From User From Agency OK Enter 22 SmartMCT 2 Anew CAD incident is automatically created with the unit s AVL location and all 4 last known data about the unit If the agency configured sounds for new incidents the appropriate sound plays The initiating unit s ID number is automatically inserted into the Additional Info field for quick reference OFFICER IN TROUBL 1 IN PROGRESS 1492 ADM The SmartCAD Unit Status grid displays a unique background and text color for the initiating unit The CAD incident includes all last known data for the initiating unit Gea wae DISPATCH LOC WARJ PCJ PXJ TW CNJWOJDIRJ Wrecke OCCURRENCE LOC J PCOJ PXOJTWOJCNOJ WOOJDIRO Wrecke Address Place Landmark Apt Lot _ help per ict ADM Address Place Landmark Apt Lot_ help ye ict Cnty Cnty Grid Grid Cross Street Latitude Longitude FIRE Cross Street Latitude Longitude FIRE 30 62820 86 95380 0 00000 0 00000 City County State Zip _ National Grid City State Zip _ National Grid EMS EMS Cnty Cnty Validate VAD To Occurren
52. ct List SmartMCT Users must be added to the Contact List before the user can initiate a conversation with them 1 Follow the instructions for Searching for MCT Users Search results will appear in the Message List with a subject line entitled Employees on the Message tab 2 Open this message to view the results Per No FHP 13PERa00003 CallNo Dispatch Zone Full Name Agency FHP SMARTCOP CHATI Details FHP SMARTCOP CHATS FHP1SPERa0000 Details SMARTCOP CHATS FHP1SPERa00005 Details FHP Details FHP SMARTCOP CHAT FHP 13PERa00004 SMARTCOP CHAT4 FHP 13PERa00006 Details FHP 9999 SMARTCOP SMARTCOP Details FHP Demis GSHQ SCOP GSPC Details amp SPF SCOP2 GSPF SMARTCOPF SMARTCOPF SRSO02PERO001 22 SMARTCOP SMARTCOP CTS GSPCOSPERAOOOO GSPFOSPERAO0001 Rank Unit 3 Click the Details button which corresponds to the employee to be added to the contact list Another message is delivered to the Message List with the details about the employee 4 Open the new message SMARTCOP SMARTCOP 9999 8003740101 Add Te Contacts CAD Unit Details Veit s9vo THr Zone Matus 10 08 Last Iecident Incident Priority c 5 Click Add To Contacts Add To Contacts The user will now have an entry in the Contact List panel on the Chat tab 135 SmartMCT Managing the Contact List The contact list can be arranged sorted and filtered using the icons at the top o
53. d defaults to the standard MVI number prefix including the agency acronym and the current two digit year 89 SmartMCT 2 Enter the MVI number for which to search 3 Click Submit Results are returned as a new message on the Messages tab Search for a Vehicle by Details MVI DETAILS 1 Click the MVI DETAILS icon on the Vehicle ribbon The Query Vehicle By Details window appears a5 Query Vehicle By Details Vehicle Make Vehicle Color 2 Enter the Vehicle Make Vehicle Model and Vehicle Color 3 Click Submit Results are returned as a new message on the Messages tab 90 SmartMCT Search CIC Note When SmartMCT receives multiple responses to the same CIC query it combines the results into a single message on the messages list H ta ov oo oS cy ay Ag fo By STOLEN CASE STOLEN NCIC STOLEN SID STOLEN TAG STOLEN VIN REG NAME REG TAG REG VIN TITLE NAME TITLE TITLE VIN Search for a Stolen Vehicle by Case Number OCA STOLEN CASE 1 Click the STOLEN CASE icon on the Vehicle ribbon The Query Stolen Vehicle By Case Number window appears Fa Query Stolen Vehicle By Case Number CASE NUMBER OCA Submit Paste Cancel 2 Enter the Case Number OCA 3 Click Submit Results are returned as a new message on the Messages tab 91 SmartMCT Search for a Stolen Vehicle by NCIC Number s STOLEN NCIC 1 Click the STOLEN NCIC icon on the Vehicle ribbon The Query S
54. det nccipennensne adie sated ai 86 Searcn the Master Vehicle ANGGX way cceh ris can eetatie barman taint takt leeeetidel tee doniay ceed tenena twats 88 Scarch Tora V Chicle DY Tag ice t dccsusiendeinroarauepuiieetwedusaan ce aden sasopiaencuauhsdeusdwensionsueim ain 88 Search for a Vehicle by Vehicle Identification Number VIN cc ceeecsecceeeeeeeeeeeees 89 Search for a Vehicle by Master Index Number s nneeoeessssoeeessssssseseersssssssseeeeesssssssseeeees 89 Search Tora Vehicle Dy Details marniierricirn a E 90 E a il O A E A E A AE E E E a A E E AE E r Neer 91 Search for a Stolen Vehicle by Case Number OCA sssssseesssssssssserssssssssserersssssssseerees 9 Search for a Stolen Vehicle by NCIC Number cccccsssssseeceeceeceeeesessececeeeeeaeeeees 92 Search for a Stolen Vehicle by State Identification Number SID cceeeeeeeees 92 Search ora stolem Vehicle Dy Tifenn a a S 93 Search for a Stolen Vehicle by Vehicle Identification Number VIN ccccesseeeees 94 Search for a Vehicle Registration by Name ccccccccccccessseeseeeeeeeeeeeaeesesecceeeeeeeaeeenees 95 Scarch fora Velicle Registration DY Lafosse E E 96 Search for a Vehicle Registration by Vehicle Identification Number VIN 97 Search tora Vehicle Tile Dy Name ice ctccnrctisacecs a a aE AEE 98 1V Table of Contents search fora Vehicle Tithe by Title Number sucina a 99 Search for a Vehicle
55. e Cancel Enter the Vehicle Identification Number VIN through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste If the vehicle was encountered through a traffic stop enter the Location If the vehicle was encountered through a traffic stop click Transmit and Create Traffic Stop Otherwise click Submit Results are returned as a new message on the Messages tab 94 SmartMCT Search for a Vehicle Registration by Name 1 Click the REG NAME icon on the Vehicle ribbon The Query Vehicle By Name window appears Sa Query Vehicle Registration By Name Last Name First Name Middle Name Submit Paste Cancel Scan 2 Enter the query information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 95 SmartMCT Search for a Vehicle Registration by Tag Note This function is duplicated on both the Home and Vehicle ribbons 1 Click the REG TAG icon on the Home or Vehicle ribbons The Query Vehicle Registration By Tag window appears err Query Vehicle R
56. e body message body Page Up bar the message body or Page Down scroll bar Request details for the Details on the desired highlighted item in the Enter item in the message message body body Toggle Protected flag for the currently selected Alt P Protect button message Toggle Read flag for the currently selected Alt R Read button message Mark all messages Read Ctrl R Read All button Delete the currently Delete Delete button selected message Delete all unprotected Ctrl Delete Delete All button read messages Turn on text to speech on the currently selected CIC Alt V n a response SmartMCT CAD Tab Shortcuts Here Move down one item on a the Call Grid Down Arrow Desired incident aaa FUP Arrow Mee e Enter Double click incident Scroll Unit List down one Downanow on scroll Page Down line bar peron oie ek ORS Page Up Up arrow on scroll bar Shift Double Click on the desired unit in the Unit Details pane Request Employee Information for an On Duty Unit Request Current Location for an On Duty unit requires valid current or stale AVL data Double click on the desired unit in the Units pane Map Tab Shortcuts Here Drop a pushpin at the current unit location Spacebar n a requires active GPS SmartMCT The SmartMCT Status Bar Direction Speed Latitude Choose i ae Te Longitude PS Disconnected zazo gs Altitude 1492 Not Stealth SRSQ AV
57. e vessel stop 3 Enter the State and Registration Number using one of the following methods a Enter the information manually in both fields b Paste the information from CIC MBI MNI or MHI query responses in the Messages list by clicking Paste 4 Enter notes in the Memo field as needed 5 Press Submit to create the incident 6 Click OK on the information dialog indicating the call was successfully created 7 The user will be automatically placed On Scene for this call Dispatchers and other SmartMCT users will now see the unit location vessel and complaint type for this call 6l SmartMCT View the Currently Selected Incident 1 Select the incident to view from the CAD tab 2 Double click the incident or click on the VIEW icon on the CAD ribbon The View Call Incident window appears listing all incident details amp View Call Incident o ARA14CAD000002 uson wan Brio ODDO D2 TRAFFIC STOP 1 A56TRE FL 400 GULF BREEZE PKWY GULF BREEZE FL 32561 400 GULF BREEZE PKWY GULF BREEZE GEO 30 3646 87 1698 Vehicle Cir Year Make Model Vehicle Description Tag ST Type Activity TOW Abnd CN Note If the selected incident is assigned to the user double clicking the incident will cause the focus to switch to the Assigned Call tab Refer to Assigned Call Tab for more information 3 If permissions allow such the following actions can be performed Add a Note Add a Subject Person Add a
58. ed The end result a system that supports the mission of public safety agencies rather than hindering it Since then the CTS America team of engineers have enhanced and expanded the core products into one of the most comprehensive integrated product suites available In fact the company actively and successfully competes in all size markets with products that scale from an agency of ten officers to thousands of officers Company Mission Our mission is to provide real time information with increased functionality to enable users to interact with the public they serve with increased safety effectiveness and efficiency CTS America has accomplished this by rapidly adapting and modifying complex integrated data systems to provide its customers with the most advanced comprehensive software solutions proven to reduce crime increase safety and boost efficiency Contact CTS America Phone toll free 1 800 374 0101 Fax 850 429 0522 E mail address support cts america com Website http www cts america com Physical Address 180 North Palafox Street Pensacola FL 32502 SmartMCT Overview At a Glance SmartMCT is an interface between internal databases Master Index SmartCAD SmartRMS Employee Master external data sources State CIC NCIC Mobile Forms and the user a CTS America Sman MCT 9 3 10 123 Em ids can reson pgveene gy vesse iL J ARTICLE obi sce Gsccurrry gheuswess Muses BPne see a adgeepes 2 a
59. egistration By Tag Florida FL TAG NUMBER 2014 2014 PC Passenger PC 7 Submit Paste Cancel The State field defaults to the state designated in the System Settings The Year field defaults to the current year The Tag Type field defaults to PC Passenger PC 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 96 SmartMCT Search for a Vehicle Registration by Vehicle Identification Number VIN 1 Click the REG VIN icon on the Vehicle ribbon The Query Vehicle Registration By VIN window appears dg Query Vehicle Registration By VIN Florida FL VEHICLE IDENTIFICATION NUMBER VIN Enter Location Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Ifthe vehicle was encountered through a traffic stop enter the Location 4 If the vehicle was encountered through a traffic stop click Transmit and Create Traffic Stop Otherwise click Submit Results are returned as a new me
60. el 128 SmartMCT 2 Enter the employee s full user name 3 Click Submit Results are returned as a new message on the Messages tab aie v Partial searches can also be performed with caution as only the first match will return For example entering SMA in the User Name field and clicking Submit will return the first employee with a user name that begins with the SMA Search for an Employee by Radio Number 8 USER RADIO NO Home Ribbon Users Ribbon 1 Click the USER RADIO NO icon on the Home ribbon or the RADIO icon on the Users ribbon The Search By Radio Number window appears 1 gt Search By Radio Number Submit Cancel 2 Enter the employee s Radio Number 3 Click Submit Results are returned as a new message on the Messages tab a v When the query results arrive on the Messages tab a button is available within the message itself to Add to Contacts Clicking this button will add the queried user to the contact list on the Chat tab v Holding down Shift and clicking an active unit on the CAD tab will also perform this query 129 SmartMCT The MCT Main Window The MCT Main Window consists of e Messages tab This is a central repository for messages and search results e Chat tab This is a robust instant messaging tool that allows users to send and receive messages in real time e CAD tab This is an interface for viewing on duty units and active CAD incidents It can be mer
61. elow the Location field 42 SmartMCT Set Unit On Duty j d Set Unit On Duty me Radio Number Radio Ass sign Patrol 2 Fone Vehicle Number Comment Transportation Mode eS eus O Start Mileage Activity Group Bayou Texar Patrol South Bayou Texar Location q Vessel ID Vessel Starting Engine Hours Port Center Starboard Go On Duty Cancel 3 Click Go On Duty The unit status changes accordingly Pries v If Agency protocol requires the unit to always have an active Secondary Activity they will not be permitted to complete the Set Unit On Duty form without a valid Activity Group and Activity set v Ifthe Activity requires Vehicle Mileage the user will be required to enter a value in Start Mileage when completing the Set Unit On Duty form When starting mileage is entered the Vehicle Number is also required 43 SmartMCT v If the Activity requires Vessel Engine Hours the user will be required to enter values in the Port Center and Starboard fields for the Vessel Starting Engine Hours when completing the Set Unit On Duty form When starting engine hours are entered the Vessel ID is also required v If the agency has set an Activity Default for the unit s Primary Unit Assignment group the user can click Set Default to auto populate the Activity Group and Activity fields Place Unit Off Duty Once a unit goes on duty the ON DUTY ico
62. es are counted up at the top right under the ribbon SmartMCT oa CTS Ameca Snarticl Ae 0 ES Messages LES SB caD MAP E Call The Chat tab provides users with real time communication with other online users or with a dispatcher It functions similar to an instant messaging application a CTS America Smart 94 10 1239 0 EE baton ah as Be vss manar sn gom esas ELL ta site E Rem pipe 7 VLAICH MAITCA BME Fur E Messages chat CAD MAP Assigned Call Complaints Natus PF additional walo po Reem My Col piim Cured Ca Tjaa eee Con Ee O t CP Hi ie d FLQRIOA Fives Hama pc dex oak WAE ipii ore Petje Y in a ag l lt E Vrari My iah mO Ciro The CAD and Map tabs function together to provide information to field officers regarding active incidents and units as well as their locations The two tabs can be merged as seen above or separate with click of a button WABCH Cat SEARCH MASTER HAME DE SPARADH MANTOR B1IHE PEHEN bon EMAKE f B The ribbon at the top of the SmartMCT window provides easy access for field officers to open and automatically log into Mobile Forms change their status in CAD or request information from RMS CAD CIC or Employee Master SmartMCT Direction Speed Latitude Longitude OPS Disconnected Choose Altitude 1492 Not Stealth SRSO AVAILABLE SMAHAFFEY AVLSTATUS AGENCY CAD STATUS The status bar offers users access officers the ability log out blank ou
63. ethods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 30 SmartMCT Search the Master Name Index Note These functions are duplicated on both the Home and Person ribbons aah MNT NAME MNI MNI T E Search for a Person by Name am MNI NAME 1 Click the MNI NAME icon on the Home or Person ribbons The Search MNI by Name window appears nE E m mi YTN E WY i FE Lw am Search MNI by Name Last Name First Name Middle Name Retum AKAs Submit Paste Cancel Scan DL 2 Enter the person s name through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 To include AKA matches aliases in the search results place a check beside Return AKAs 4 Click Submit Results are returned as a new message on the Messages tab 31 SmartMCT Search for a Person by Number 1 Click the MNI icon on the Home or Person ribbons The Search MNI By Number window appears ip search MNI By Number SRSO14MNI Submit Cancel 2 The MNI Number field defaults to the s
64. ettings CAD information is automatically updated in SmartMCT when a change is made by a dispatcher in SmartCAD or by another SmartMCT user Viewing CAD Details Details for each call are displayed in columns including the primary unit Pri backup unit number 1 B1 backup unit number 2 B2 complaint nature of the call call priority P location of the incident incident number and call timer A call timer tracks the amount of time spent on a call or alternatively if a unit hasn t been assigned how long the call has been holding The call timer will reset when the status of a unit on the call changes Calls are also color coded to indicate priority and call status based on your agency s configuration To view information on an incident double click it or highlight it and press Enter Changing Column Order and Size Users have the option of changing the order in which the columns appear i e set the incident number as the first column and the size of the columns themselves Changing Column Order 1 Click and hold the left mouse button on the column header to be moved i e Pri B1 B2 Complaint Nature etc 139 SmartMCT 2 Drag the mouse cursor left or right as desired The column header will accompany the mouse movements 3 Release the left mouse button to place the column at the location of the dark blue line that indicates where the column should be dropped Changing Column Size Note Only the widt
65. f the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Ifthe vehicle was encountered through a traffic stop enter the Location 4 If the vehicle was encountered through a traffic stop click Transmit and Create Traffic Stop Otherwise click Submit Results are returned as a new message on the Messages tab Search CAD History CAUTION NOTES PRIOR STOPS Search Caution Notes by Vehicle Tag Note This function can be performed from either the CAD or Vehicle ribbons CAD Ribbon Vehicle Ribbon 1 Click the VEHICLE icon on the CAD ribbon or the CAUTION NOTES icon on the Vehicle ribbon The Show Vehicle Caution Notes window appears Fy Show Vehicle Caution Notes State Tag Number Submit Paste Cancel The State field defaults to the state configured in System Settings 100 SmartMCT 2 Enter query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab Search Prior Stops Note This function can be performed from either the CAD or Vehicle ribbons PRIOR STOPS 1 Click the PRIOR STOPS icon on the CAD or Vehicle ribbons The Search Pri
66. f the Contact List panel on the Chat tab Sorting the List by Last Name Click the alpha icon to sort the contact list by last name The arrow within the icon determines whether the list is sorted alphabetically or reverse alphabetically To toggle between the two methods of sorting click the icon The icon image will display the current sort order The contact list is sorted alphabetically by last name i e Anderson George Blevins Larry Carson Penny The contact list is sorted reverse alphabetically 1 e Carson Penny Blevins Larry Anderson George Sorting the by Last Message Received Click the conversation bubble icon to sort the contact list by last message received The arrow within the icon determines whether the list is sorted by the newest message received or the oldest message To toggle between the two methods of sorting click the icon The icon image will display the current sort order inn The contact list is sorted by the newest message received The contact list is sorted by the oldest message received Filtering the List by Online Status Click the shield icon to filter the contact list by online status The list can be filtered to show all contacts online and not or show only online contacts To toggle between the two methods of filtering click the icon The icon image will display the current viewing choice Show only online contacts Show online and offline contacts aie v On
67. ft The voices are as follows e Microsoft David Desktop e Microsoft Hazel Desktop e Microsoft Zira Desktop 13 SmartMCT Interaction Mode Options There are two interaction modes available Normal and Touch Normal is the default setting Touch is for use on computers with touch screens as it modifies the dimensions of lines and buttons to allow manipulation with fingers instead of a mouse e Normal amp Read Read All GD Protect il Delete i Delete All a Print Message a Forward Message e Touch amp Read Read All Protect i Delete I Delete All 4 Print Message a Forward Message Note The above screenshots have been resized due to space by the same percentage Both are 75 of the original size so comparison of the two is 1 1 Refer to SmartMCT Status Bar System Settings Interaction Modes in the SmartMCT help file to view them at their actual sizes Icon Bar In addition to the drop down menu options an array of icons is also displayed along the bottom of the Tools popup They are as follows About MCT Displays all the files that comprise the MCT program and their versions The only time this would be used when a CTS Support Team member asks for this information Audio On Off Toggle all MCT sounds and voices on or off The icon on the left represents On The icon on the right represents Off Text to Speech On Off Toggle Text to Speech capabilities on or off The icon on the
68. g offense reports Historical data about the vehicle such as caution notes and prior calls can also be queried for individual vehicles a Wa ey a Ow mm oo D a gt av Av fe as wa MVITAG MMVI VIN MVI MVI DETAILS STOLEN CASE STOLEN NCIC STOLEN SID STOLENTAG STOLEN VIN REGNAME REGTAG REGVIN TITLENAME TITLE TITLE VIN CAUTION NOTES PRIOR STOPS Ee eee Vessel This ribbon allows users to search for vessels in the Master Hull Index or CIC Caution notes can also be queried for individual vessels ut Wan waka wee el amp MHI REGNO MHHIN MHI MHIDETAILS REGHIN REGNAME REG STOLENHIN STOLEN NCIC STOLENREG STOLENSIO CAUTION NOTES 24 SmartMCT Article This ribbon allows users to search CIC for articles by NCIC number or serial number Gun This ribbon allows users to search CIC for guns by NCIC number or serial number OME SE ACH SERM4L MD Security This ribbon allows users to search CIC for securities NCIC number owner owner and case number owner and social security number owner and type or serial number By default this ribbon is disabled for agencies outside Alabama Om Ari ass amp 39 F ACA OWNER OWNER CASE OMNER SSN OWNER TYFE SERIAL Business This ribbon allows users to search the Master Business Index by Name MBI Number or Window Decal il il ll aia ag i MEI NAME a E WINDOW DECAL Users This ribbon allows users search for other MCT users by Name Personnel
69. ged with the Map tab becoming the CAD MAP tab e MAP tab This an interface for viewing map information It can be merged with the CAD tab becoming the CAD MAP tab Note This tab will not display if mapping software such as Microsoft MapPoint is not installed e Assigned Call tab an interface for viewing editing and adding information to the user s assigned CAD incident Note This tab will not display if no incident has been assigned to the user Messages Tab Messages chat caD 3k MAP Read Peetetted Subject Type Beithe On CMPLOYEE SMARTCOP PMARTOOP GI 2014 IETS Pi ADMIN MESSAGE WIZI Te A ADMIN MESSAGE WIAD iol A CAD ROLO ROLF 000G BAROLI 22023 PMH ADMIN BEF SSG RIA F014 i iro A ADMIN MESSAGE 6 7014 esas A Bh fae a RI RI R ADIN MESSAGE arla z0ta tote A w diy meas ge ewe A Protect Gp Delete I Delete az ull Print Message a Forward Message ADHIN Pell Ae BAS 2014 9 3505 AN BOLO Information 24 2013 0357 PH CLUNSFORD AB EEH AO 3U wigni SEMO PCARRD 24 ABANDON VEHICLE 1 DISPATCH LOCATION 8547 GABLE LAKE ESTATES LN NAVARRE FL 2 02 CNTY OCCURENCE LOCATION 6548 FLINTWOOD ST NAVARRE FL 2 02 CNTY NOTES FROM CALL OFFENSE NUMBER SR30130FF0001 31 ASSIGNED FOR CALLNO QATS2 IN AGENCY 5R50 THIS IS A TEST The Messages tab is the primary interface for retrieving information from the RMS applications or CIC It contains two panels Messages List Review a list of messages
70. h of the Complaint Nature Location of Incident and Incident Number columns can be altered To the right of each of each of these column headers is a small vertical black line When the mouse cursor is held over this line it will turn into a double headed arrow 1 Click and hold the left mouse button and then move the mouse to adjust the size of the column to preference 2 Release the mouse button when finished ai v The Incident Number column is only present if the column is activated in Call Grid Settings v When the Incident Number column is activated it appears to the far right It must be moved refer to Changing Column Order before it can be resized If desired it can then be moved back to its original location Saving Column Changes Ae Tools Theme Chooser Day ba Fort sizes Small Font id Voice Options Microsoft David li teraction Mode NYgmal gt EM I e EA A O T R Direction Speed Latitude Longitude PS Disco Altitude Choose GPS a a 140 SmartMCT Display Sounds Advanced Once the columns are arranged and sized to preference the settings can be saved Otherwise they will carry over to the next SmartMCT session 1 Click the Tools button wrench at the bottom left of the SmartMCT window 2 Save current settings through one of the two following methods a Click the Save Settings button down arrow b Click the System Settings button gear then on the resulting
71. icee casa ec vccctorte tc N 139 Vie wne CAD Deans srren a aaa teat aca sense nvansgun nae Muetacant su lnce Naas 139 Chanoine Column Order and SIZE sscericbstesisaeierenieh A abate acuenier eS ateelied 139 Changing GolumMmOrdersinnaduninkeannden eR Adore NN 139 HAIG Me Colum SZ aces nic okra etest aaa a a aceasta pace lessees aahaaees 140 Savine Colum C hanes esere nare a a 140 Sorting Incidents by C OMN eeue ida Ato od eee ean ae 141 Toe Unit Deis PANG eeen E peeing echoes 141 View oE LO CatlO en a a ed ec cinoma a bau mal crate tia 142 The MAP Ta Daea E 142 Map MO OUD ennaa n a a a a a 142 Map Sie Da osaa EA 143 Usma Map TOOTS sa caxaiecutennnd sazaxnatiodedesiaat taxa e exsiaacte a oderaxesdadddesngettauseentes 144 PRSSVOMECC AAW IAD tig tects saineca E E daiakdes cocadtstndaat oom dai 145 eV MIB el 0 0h BUON ee nee merrier ee erate nn mer nee Ren enn me en 145 AE IN Ko erent enne trates seit ae te trntr sete ee Mee rete Secs eee mate ere ee Men mee vec een etree nee 146 Added SUD CCE sis vne acca tecclien sd heal E st eens 147 AGNE VC IMCS iasatsaiscccmsesieheeninactucesasiy eat aeat enrich eas nacmacorns nai adchens eh cece eds 148 Add Me Prope lt i Guteasecticinatanrnte a a inal wee 149 Adis Real Estale ereou aa 150 AN a VCS SC ko esc ia estas anes anatet are ence ease en ease ees 151 Chomo anrIncide h besan E Scere gn Prec ea en 152 CaN etal Pane Eenennener e E T S 153 FASSOCIALION ICOUS sts E E E daa tey 154 DispatceniLOCation C
72. ing using the mouse When enabled the map can be panned by holding down the left mouse button and dragging it in the desired direction Enable and disable unit tracking When enabled the map remains centered on the user s unit As the unit moves the map pans to compensate Center the map on a desired address place or GPS location Center the map on the entered unit number Data is required for the Find button to be available The map will reflect that unit s position in addition to an informational window with unit details 143 SmartMCT Using Map Tools The Map Tools button in the row of buttons directly above the map panel allows customization of the map view Display all active CAD incidents on the map Show ali Units Display all active units on the map This highlights incidents on the map in yellow It has no effect unless Show All Calls is enabled This highlights all active units in Show Unit Highlights yellow It has no effect unless Show All Units is enabled Display call details for all active calls on the map It has no effect unless Show All Calls is enabled Display unit details for all active units It has no effect unless Show All Units is enabled Displays details on the map for only the assigned incident if the user is currently assigned to an incident Display unit numbers for all active units It has no effect unless Show All Units is enabled _ When enabled this allows markers to
73. inished This vehicle will now be viewable and editable in the Vehicle tab of the Call Review pane 148 SmartMCT Adding Property Add property to the incident complete with identifying and owner information if available and necessary 1 Click the Add Property icon to add property to the current call The Add Property to Current Call window appears Add Property to Current Call Description Serial Number Type Article Value Owner Last Name Owner First Name Owner Middle Name Storage Location Motes Recovered Stolen Damaged Semed Seized for Forfeit Submit Cancel 2 Add property information to the incident using the available fields 3 Click Submit when finished This property will now be viewable and editable in the Property tab of the Call Review pane 149 SmartMCT Adding Real Estate Add real estate data to the incident complete with identifying information owner information and fire damage specifics if available and necessary 1 Click the Add Real Estate icon to add real estate to the current incident The Add Real Estate to Current Call window appears KD Add Real Estate to Current Call Building Style Property Type Zone Type Street No City Zip Owner Last Name Owner First Name Owner Middle Name Fire Type a Sere een Fire Damage Notes Submit Paste Cancel 2 Add real estate information to the incident through one of the following methods a
74. ir MCT status bar 1492 Not Stealth SRSOQ AVAILABLE SMAHAFFEY AVLSTATUS AGENCY CAD STATUS 1 When the user clicks the red PANIC button the MCT is immediately placed into Panic mode Once this occurs the user cannot change their CAD status to Off Duty or log out of SmartMCT until the panic mode is cleared by a dispatcher in SmartCAD Panic mode cannot be canceled or cleared from SmartMCT 2 Panic mode initiates a CAD incident and the initiating MCT user receives a message system Message UNIT 1492 ACTIVATED PANIC MODE SRS0O14CAD0004 72 OR 3 The Panic button changes to PANIC ON for the initiating MCT user PANIC 1492 Not Stealth SRSO AVAILABLE ON SMAHAFFEY AVLSTATUS AGENCY CAD STATUS The incident prompt and PANIC button change are the only visual indicators for the initiating MCT unit 21 SmartMCT Panic Mode Notification for other MCT Units Other MCT units will see the newly created Priority 1 Officer in Trouble incident on their CAD tab with the initiating unit s call number and location Complaint Nature P Additional info Location The unit grid on the CAD tab displays a unique border around the initiating unit s number The initiating unit s location is plotted on the Map tab with a unique starburst icon replacing the normal AVL indicator Panic Mode Notification for SmartCAD Users 1 SmartCAD users are automatically notified of the MCT user s Panic Mode activation Ea
75. ished making changes This will exit the Settings window Sounds Display Sounds Advanced me a ae a Microsoft David Des 7 aa gt py Det Uk a al gt ii Save Settings Rew The Sounds tab provides the options to enable or disable all audio text to voice and voice to text and change the voice for text to voice just as shown on the Tools popup In addition to these settings only sounds not including voice can be enabled or disabled and sounds for various MCT events can be set The four buttons at the top provide the following options ay A Ces Audio On Off Toggle all MCT sounds and voices on or off The icon on the left represents On The icon on the right represents Off Sound On Off Toggle all MCT sounds on or off This does not affect voices The icon on the left represents On The icon on the right represents Off Text to Speech On Off Toggle Text to Speech capabilities on or off The icon on the left represents On The icon on the right represents Off Speech to Text On Off Toggle Speech to Text capabilities on or off The icon on the left represents On The icon on the right represents Off 16 SmartMCT Voice This allows users to designate the voice used for text to speech For more details refer to Voice Options Event Sounds If sound is enabled a wave file will play for certain MCT events such as an MCT or chat message received assignment to an i
76. left represents On The icon on the right represents Off Speech to Text On Off Toggle Speech to Text capabilities on or off The icon on the left represents On The icon on the right represents Off System Settings Click here to access the System Settings window for other options in addition to those presented in the Tools pop up This is covered in depth in System Settings Save System Settings Click here to save any changes to system settings Unit Call Filters Click here to access Call Filter Settings and Call Grid Settings These features are covered in depth in their respective sections 14 SmartMCT Change Password Click here to change the MCT password after login This will also change the password for all other CTS applications System Settings The System Settings console provides access to fully customize the SmartMCT user experience Three tabs are available Display Sounds and Advanced Display settings ES Display Sounds Advanced Day Small Font The Display tab provides three of the options presented in the Tools pop up e Theme Choose a preset color theme for use in SmartMCT For more details refer to T e Font Theme Choose a font size to make it easier to read the information provided by SmartMCT For more details refer to Font e Interaction Mode Choose the preferred user interaction mode For more details refer to bi 15 SmartMCT Click Save Settings when fin
77. line status filtering can be used in conjunction with the alphabetic filtering or the last message received 136 SmartMCT v Offline contacts are always listed after online contacts Thus the chosen sort order alphabetic or last message received is used first on the online contacts then on the offline contacts Removing a Contact from the List 1 Select the user in the Contact List panel to be deleted 2 Click the x icon to the right of the user s name to delete it from the contact list TESTERS JOE T aie v If a user is accidentally deleted from the contact list in error follow the directions in Adding a User to the Contact List add that individual back to the list Viewing and Sending Messages 1 When a message is sent to the user the sender s name will become highlighted in the list and their chat icon to the left of their name will turn green The number within the green icon indicates how many unread messages there are from this user 2 Click the user s name in the list to view the message s 3 To reply to a message type a message into the Message Entry box Conversation pane and click Enter or click the Send button 137 SmartMCT CAD and MAP Tabs The CAD Tab is the field officer s interface for viewing CAD incidents and unit details e CAD Call Panel a local representation of the current active calls in CAD e Unit Details Panel the call numbers and descriptions of units on d
78. lt for agencies outside Alabama Contact CTS to enable this option if it is needed O E At aN aes ACh OWNER OWNER CASE OWNER SSN OWNER STYPE SERIAL The Security ribbon allows officers to run securities through CIC while in the field Using these icons the following can be accomplished e Search CIC o Search for a Stolen Security by NCIC Number o Search for a Stolen Security by the Owner s Name o Search for a Stolen Security by the Owner s Name and the Case Number OCA o Search for a Stolen Security by the Owner s Name and Social Security Number SSN o Search for a Stolen Security by Type and the Owner s Name o Search for a Stolen Security by Type Serial Number and Denomination 119 SmartMCT Search CIC Note When SmartMCT receives multiple responses to the same CIC query it combines the results into a single message on the messages list Search for a Stolen Security by NCIC Number 1 Click the NCIC icon on the Security ribbon The Query Stolen Security By NCIC Number window appears es Query Stolen Security By NCIC Number NCIC NUMBER 2 Enter the NCIC Number 3 Click Submit Results are returned as a new message on the Messages tab Search for a Stolen Security by the Owner s Name amp OWNER 1 Click the OWNER icon on the Security ribbon The Query Stolen Security By Owner window appears Query Stolen Security By Owner Last Name First Name Middle Name
79. martMCT Search the Master Vehicle Index MVI TAG MVI VIN MWI MVI DETAILS Search for a Vehicle by Tag MVT TAG 1 Click the MVI TAG icon on the Vehicle ribbon The Query Vehicle By Tag window appears A Heat De ek nae Leen Pl a ols Poa eee Sa ga onarena PTE E peh ee eA TEFL Vi N j in Dn F P F Juery Er cle bY lag Query Vehicle By Tag State Tag Number The State field defaults to the state designated in the System Settings Change this as needed 2 Enter the Tag Number 3 Click Submit Results are returned as a new message on the Messages tab 88 SmartMCT Search for a Vehicle by Vehicle Identification Number VIN I Click the MVI VIN icon on the Vehicle ribbon The Query Vehicle By VIN window appears Aner Vehicle By VIN JU cry VEN I C Dy VH hs gt Query Vehicle By VIN 2 Enter the VIN 3 Click Submit Results are returned as a new message on the Messages tab Search for a Vehicle by Master Index Number l Click the MVI icon on the Vehicle ribbon The Query Vehicle By Master Index Number window appears a reg ole ye oe F m e a ee eee Se TT EA CaO ERP g P ae foe Eee i ee e ace ee iy aaa Ree 1 Ei mia Har acTaor ioe a ma aD E Co F y tre zm 4 E L p J Plo Da oa ene La F vl a SLE rhe ame e wud nai 5 ro PF Query Vehicle By Master Index Number Master Index Number Submit Cancel The Master Index Number fiel
80. me 3 Click Submit Results are returned as a new message on the Messages tab 33 SmartMCT Search for a Business by Number 1 Click the MBI icon on the Home or Business ribbons The Search by MBI Number window appears sx pE Search By MBI Number submit Cancel The MBI Number field defaults to the standard MBI number prefix including the agency acronym and the current two digit year 2 Enter the MBI Number for which to search 3 Click Submit Results are returned as a new message on the Messages tab Search for a Business by Window Decal MBI DECAL WINDOW DECAL Home Ribbon Business Ribbon 1 Click the MBI DECAL icon on the Home ribbon or the WINDOW DECAL icon on the Business ribbon The Search MBI By Decal Number window appears E Search MBI By Decal Number Submit Cancel 2 Enter the Decal Number 3 Click Submit Results are returned as a new message on the Messages tab 34 SmartMCT Search for Commercial Carrier Information UCC and OVP Hot List Query This query is specific to the Florida Motor Carrier Compliance Office MCCO for Commercial Vehicle Enforcement CVE officers 1 Click the UCC icon on the Home ribbon The UCC And OVP Hot List Query window appears tery UCC And OVP Hot List Query DOT NUMBER or CARRIER NAMIE or VEHICLE IDENTIFICATION NUMBER VIN Submit Cancel 2 Enter the DOT Number OR the Carrier Name OR the Vehicle Identification Number VIN
81. n SmartMCT receives multiple responses to the same CIC query it combines the results into a single message on the messages list Search for an Article by NCIC Number 1 Click the NCIC icon on the Article ribbon The Query Article By NCIC Number window appears fs Query Article By NCIC Number NCIC NUMBER 2 Enter the NCIC Number 3 Click Submit Results are returned as a new message on the Messages tab 115 SmartMCT Search for an Article by Type and Serial Number 1 Click the SERIAL icon on the Article ribbon The Query Article By Serial Number window appears Query Article By Serial Number Radio RRADIO SERIAL NUMBER Submit Jacte Cancel 2 Choose the Article Type from the drop down 3 Enter the Serial Number 4 Click Submit Results are returned as a new message on the Messages tab Search for an Article by State Identification Number SID i 1 Click the SID icon on the Article ribbon The Query Article By State ID Number window appears Query Article By State ID Number STATE ID NUMBER Submit Paste Cancel 2 Enter the State ID Number 3 Click Submit Results are returned as a new message on the Messages tab 116 SmartMCT Gun Ribbon Fs 1E ane NCIC SERIAL SID The Gun ribbon allows officers to run firearms through CIC while in the field Using these icons the following can be accomplished Search CIC o Search for a Firearm by
82. n on the CAD ribbon changes to OFF DUTY Sy OFF DOUT Y 1 Click the OFF DUTY icon on the CAD ribbon or the Unit Status pop up The resulting Set Unit Off Duty window contents depend on agency requirements and the chosen secondary activity a If neither starting mileage nor a secondary activity are required or starting mileage is not required and the secondary activity does not required mileage vessel engine hours or activity counts a confirmation message will display al A k W C Go off Du H Go Off Duty 44 SmartMCT b If starting mileage is required at the beginning of the tour of duty but a secondary activity is not required The window will request End Mileage only I 7 pi SS Go Off Duty ital Ema Mileage fc COT Laity c If beginning mileage is not required at the beginning of the tour of duty but the secondary activity requires mileage with no activity counts the window will request End Mileage while auto populating the Start Mileage value C Go Off Duty SLIR Mitkage Go OF Duty 45 SmartMCT d If mileage is not required at the beginning of the tour of duty but the secondary activity requires activity counts with no mileage or vessel engine hours needed the window will prompt for activity counts Go OF Duty e If mileage is not required at the beginning of the tour of duty but the secondary activity requires mileage and acti
83. n on the Security ribbon The Query Stolen Security By Owner And SSN window appears aa Query Stolen Security By Owner And SSN SSN First Name Middle Name Last Name Submit Paste Cancel Scan 2 Enter the SSN 3 Enter the Last Name First Name and Middle Name information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 4 Click Submit Results are returned as a new message on the Messages tab 122 SmartMCT Search for a Stolen Security by Type and the Owner s Name 1 Click the OWNER TYPE icon on the Security ribbon The Query Stolen Security By Owner And Type window appears h Query Stolen Security By Owner And Type All Other certificate of indebtness equipn Last Name First Name Middle Name Submit Paste Cancel Scan 2 Choose the Security Type from the drop down 3 Enter the Last Name First Name and Middle Name information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 4 Click Submi
84. ncident Priority 1 and otherwise and logging in and out Sounds can be changed to other system sounds by clicking on the drop down and selecting a different sound Click the Play icon beside each drop down to hear the configured sound To assign a wave file that is not in the list choose Custom Sound at the bottom of the list navigate to the desired file and double click it Click Save Settings when finished making changes This will exit the Settings window Advanced Display Sounds Advanced show ncident number E selected new Menage prefered seson epson saved Address Main window startup anual Main window Sze Save Settings Cancel 17 SmartMCT The Advanced tab allows users to see the background settings of SmartMCT Only the first five 5 settings can be modified Everything else is read only Modifiable options are Cache Query Inputs Users can determine whether or not SmartMCT caches query information When enabled previous query information from the current session is displayed when a new query is initiated Show Incident Number Users can determine whether or not incident numbers appear in the call grid on the CAD tab Selected new Messages Users can determine whether or not new messages are automatically selected when switching to the Messages tab Card Reader COM Port Set the port by which SmartMCT communicates with the attached DL card scanner If the scanner functions as a keyboa
85. nd a new activity must be designated when ending the current activity Multiple concurrent activities can also be permitted or denied in CAD Configuration ACTIVITY 1 Click the ACTIVITY icon on the CAD ribbon The Secondary Activities window appears i A Secondary Activities Q Active Ended a m All current activities are on the Active tab All ended activities within the current tour of duty are on the Ended tab 2 The buttons on the right are used to add edit or end secondary activities Begin a new activity This option is available if concurrent activities are permitted or there is no active secondary activity View the selected activity This opens a read only copy of the activity No changes can be made End the selected activity This option is available whenever an active activity is selected Ending an activity may require beginning a new one 1f there are no other concurrent activities and the agency requires at least one active secondary activity 52 SmartMCT Delete the selected activity This option is only available when a secondary activity 1s not required Edit counts for the selected activity This option is available when the selected activity requires counts Choose the appropriate option a Begin a new activity 1 Click Begin New Activity The Start Activity window appears G Begin Secondary Activity Activity Group A i t i W I t V Activity Location
86. ng information regarding vessels encountered during their tour of duty Using these icons the following can be accomplished e Search the Master Hull Index an aiin FF Ja wib Wil E MHI RECNO MHI HIN MHI MHI DETAILS o Search for a Vessel by Registration Number o Search for a Vessel by Hull Identification Number HIN o Search for a Vessel by Master Index Number o Search for a Vessel by Details e Search CIC ne a f j a a REG HIN REG NAME REG STOLEN HIN STOLEN NCIC STOLEN REG STOLEN MD o Search for a Vessel Registration by Hull Identification Number HIN o Search for a Vessel Registration by State and Name o Search for a Vessel Registration by State and Registration Number o Search for a Stolen Vessel by Hull Identification Number HIN and State o Search for a Stolen Vessel by NCIC Number and State o Search for a Stolen Vessel by State and Registration Number o Search for a Stolen Vessel by State Identification Number SID 103 SmartMCT Search CAD History EE me CAUTION NOTES o Search Caution Notes by Vessel Registration Number Search the Master Hull Index rf FF EF win Wom ward MHI REGNO wey ni MHI MHI DETAILS Search for a Vessel by Registration Number rr as MHI REGNO 1 Click the MHI REGNO icon on the Vessel ribbon The Query Vessel By Registration window appears sm Query Vessel By Registration State Registration Number The State field defaults t
87. nses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 108 SmartMCT Search for a Vessel Registration by State and Registration Number 1 Click the REG icon on the Vessel ribbon The Query Boat Registration By Registration Number window appears ier Query Boat Registration By Registration 3 Number a FL REGISTRATION NUMBER Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI MNI or MHI responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 109 SmartMCT Search for a Stolen Vessel by Hull Identification Number HIN and State STOLEN MN 1 Click the STOLEN HIN icon on the Vessel ribbon The Query Stolen Boat By HIN window appears gay Query Stolen Boat By HIN BOAT HULL NUMBER Florida FL Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI
88. nt per agency protocol All Panic Mode activity data is recorded in the Unit Log Trans Audit Log Call History and Radio Log 23 SmartMCT The SmartMCT Ribbon The SmartMCT ribbon consists of the following Home This ribbon contains frequently used tools for searching CIC Master Index and Employee Master If itis installed Mobile Forms can also be launched from this location It will automatically log in using the authenticated credentials from SmartMCT a ee ee a ee ee ee E DL NAME DL REG NAME REG TAG MNI NAME MNI MNI Off MBI NAME MBI MBI DECAL ucc BY NAME BY PER NO USER NAME USER RADIO NO MOBILE FORMS CAD This ribbon allows users to set their unit status set transportation mode create and view incidents search for vehicle caution notes perform historical searches and enter AVL Stealth mode Some functions availability are contingent upon the unit s current activity The level of access to these functions is dependent upon permissions in Employee Master Person This ribbon allows users to search the Master Name Index or CIC for information about persons encountered during their tour of duty Caution notes can also be queried for individual persons ah a a a p5 at dm s y a h MNI NAME E MNI OFF DL NAME DL DL SSN WANTED NAME CASE WANTED NAME DOR WANTED NCIC WANTED OLN WANTED SID CAUTION NOTES Vehicle This ribbon allows users to search for vehicles in the Master Vehicle Index CIC or existin
89. o allow viewing thereof Displays information for all vehicles involved in the incident Details may be viewed for each record by clicking the associated Details button The resulting View Vehicle window allows viewing and editing of vehicle information If caution notes exist for the vehicle the Caution Notes button will be enabled to allow viewing thereof Displays information for all vessels involved in the incident Details may be viewed for each record by clicking the associated Details button The resulting View Vessel window allows viewing and editing of vessel information If caution notes exist for the vessel the Caution Notes button will be enabled to allow viewing thereof Notes Subject Vehicle Vessel Displays information for personal property involved in the incident View the details for each record by clicking its corresponding Details button The resulting View Property window allows viewing and editing of property information Displays information for real estate involved in the incident View the details for each record by clicking its corresponding Details button The resulting View Real Estate window allows viewing and editing of property information Property Real Estate Displays the offense number and agency if an offense number has Offense a been assigned to the incident 155 SmartMCT Using Voice Commands If enabled voice commands can be utilized to perform certain functions within SmartMCT
90. o the state designated in the System Settings Change this as needed 2 Enter the Registration Number 3 Click Submit Results are returned as a new message on the Messages tab 104 SmartMCT Search for a Vessel by Hull Identification Number HIN FF EaD MH HIN 1 Click the MHI HIN icon on the Vessel ribbon The Query Vessel By HIN window appears iF am Query Vessel by HIN HIN 2 Enter the HIN 3 Click Submit Results are returned as a new message on the Messages tab Search for a Vessel by Master Index Number 1 Click the MHI icon on the Vessel ribbon The Query Vessel By Master Index Number window appears wii Query Vessel By Master Index Number Master Index Number SRSO14MHI Submit Cancel 105 SmartMCT The Master Index Number field defaults to the standard MHI number prefix including the agency acronym and the current two digit year 2 Enter the MHI number for which to search 3 Click Submit Results are returned as a new message on the Messages tab Search for a Vessel by Details EF MHI DETAILS 1 Click the MHI DETAILS icon on the Vessel ribbon The Query Vessel By Details window appears Wi Query Vessel By Details Vessel Make Vessel Color 2 Enter the Vessel Make and Vessel Color 3 Click Submit Results are returned as a new message on the Messages tab 106 SmartMCT Search CIC Note When SmartMCT receives multiple responses to
91. od resas n A eM madinen Mons iearnemanneioaess 58 Tacident Bo Key ees 6 b emer meer ere pam er Roe Sm a pwr arn wR ne ee per are we eee 59 SA SAIN Wy LING NN ee seca ciec cence gs es ch tae rie ocsee eae epee cae teeta 59 Create a New Ouick Talne SlOP aoea e e de eweneaGrtoaneas 60 Create a New Quick Vessel StOD iiccrisnsistinecdicsacnntersicacdaxtiennsdsd inact iisadenteweinecdeeteaesslahvouctaees 6l View the Currently Selected Med ontsien a iad int a a cea eites 62 PN Tis SUC NIG E snene a a e 63 Ener UCL eh ete etter asec E E E Sh Gerda A E T 63 Exit CS ALCL ented oscil aencuste eae wecau seule to a N 64 S726 KE cx S oh A met an een Ut Penn een E nT E Se E 65 SE Ar EPOE SOP Seea a a a 65 LOOK Wp BOOS craic a a N N 66 Scarch Call History by Date and TMe ereriisreia a a 66 Search Call History by Incident Location and Date 0 0 0 ececcccccccceeeeseeeeeeeeeeeeeaeeeeees 67 Search Call Histoty Dy Incident NURI DCE sencia Sais nd a E ENA 68 Search Call History by Unit Number and Date i eeccsseccceecceceeeeseseceeeeeeeaaeeeeees 68 Search Call History Dy Type and Dalens Masai orien eee 69 Search CAUUOD NOES eser a a a N 70 search Caution Notes by Vehicle ag criuienircninsnieii aa a 70 Search Caution Notes by Vessel Registration cccccccccccssssesseeeeeeeeeaeeeseeeceeeeeeeaaeeesees vA Search Caution Notes by Subject Person i sdescia 2esuuteiaaiunde Seti elinbenddenUioewduaeuiendeeecls lieu 12 Search Canton Notes Dy TOCAOM e
92. oeenssssssssseersssssssseeerrsssssssseerees 32 Search the Master Business MNdex arccat e a T 33 Scarch ora Basmess DY NIG arsa a a R 33 Search fora Business OYNUMDC aone a donnie ente tesa hinniacetatutogsiteavenstaieloudice 34 Search for a Business by Window Decal escenas aRar 34 Search for Commercial Carrier Information ccccccccccccccesseeseeeceeceaesesseeceeeeeeeaaeeseeeeeeees 35 UCC and OVP HOCELI E OUY ooren dares bh hea el darned hoa oS Scarch TO MCT USGS 4s scaesesncceussenssaatensanindeuaiuennsdh e a sated gaseen ended 36 search ior an Employee DY Namie acetuia a a a a 36 Search for an Employee by Personnel Number nnessessssoeenssssssssssersssssssseeerrsssssssseerees 37 Search for an Employee by User NaMessncerorercarenini Sait e cuaceindeeeecte views 37 Search for an Employee by Radio Number sssessseennsssssssseeeessssssssscerrssssssssceeesssssssseeeees 38 Table of Contents PRD IR OI cirian 8 shi ns gh a shed eek a sk meh dates 39 oer PALO Hao A Serta eae een ree EAP ve Rr ve eee eee 4 Place Wii Om Dury irern Ga 42 Place Unt OM DU nrerin E E E 44 BS EAU TT CADIS O BIS V E ES 50 Net mites ats OA valab Eee A T tes deronG nerd 50 Se Umit Slatus 10 EN ROU Cenepa N 51 Set Umit Sats 10 OM SCOne cuentas E N Seen 51 Release the Currently Assioned Incrdeniessiicnien 51 Change Secondary ACTIV 0 casan ease detncttieci ta euretndaa Ate eie eutle detection Ia redndae dee essed 52 Chango rans portation Meth
93. on of the vehicle may cause a traffic accident which may result in death serious injury and or property damage You assume sole responsibility and risk for using the MCT while the vehicle is in motion Please consult your agency policy and procedures for guidance OK The agency s chosen level will determine how the application will respond to attempts to use it while the vehicle is in motion e Users must be stopped to log into SmartMCT Until login the local Motion Lock is 0 and cannot be changed Agency settings override local settings after login e All Motion Lock levels allow the officer to enter Panic Mode while the vehicle is in motion 160 SmartMCT MCT Motion Lock Levels 0 Zero 1 One This setting warns the user every time they attempt to use SnartMCT while the vehicle is in motion The user can click Cancel to clear the message However they have no ability to utilize any portion of SmartMCT until the vehicle comes to a complete stop WARNING Using this system while operating a motor vehicle may be distracting dangerous and or violate your agency policies and procedures Failure to pay full attention to the operation of the vehicle may cause a traffic accident which may result in death serious injury and or property damage You assume sole responsibility and risk for using the MCT while the vehicle is in motion Please consult your agency policy and procedures for guidance CANCEL
94. on provides more options to officers for gaining information regarding persons encountered during their tour of duty Using these icons the following can be accomplished e Search the Master Name Index ae feck MNI MAME MMI MNI OFF F o Search for a Person by Name o Search for a Person by MNI Number o Search for an Offense Report by Offense Number e Search CIC Aln rH BL SSN WANTED NAME CASE WANTED NAME DOE WANTED NCIC WANTED OLN WANTED SID o Search for a Person by Name o Search for a Person by Driver s License Number OLN o Search for a Person by State and Social Security Number o Search for a Wanted Person by Name and Case Number o Search for a Wanted Person by Name and Date of Birth o Search for a Wanted Person by NCIC Number o Search for a Wanted Person by Driver s License Number OLN o Search for a Wanted Person by State Identification Number SID 74 SmartMCT e Search CAD History o Search Caution Notes by Subject Person Search the Master Name Index Note These functions are duplicated on both the Home and Person ribbons da eck MNI MAME MMI 2 MNI OFF F Search for a Person by Name am MNT MAME 1 Click the MNI NAME icon on the Home or Person ribbons The Search MNI by Name window appears on Search MNI by Name Last Name First Name Middle Name Retum AKAs Submit Paste Cancel Scan DL 75 SmartMCT 2 Enter the query information through
95. on the CAD or Vehicle ribbons The Search Prior Calls for Vehicle window appears EN Show Prior Calls for Vehicle State Tag Number e i Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 65 SmartMCT Look Up BOLOs BOLO LOOKUP 1 Click the BOLO LOOKUP icon on the CAD ribbon The BOLO History Lookup window appears i BOLO History Lookup ati ES iz BOLO History Lookup Start 6 25 2014 End 6 25 2014 Sakmit c ancel 2 The dates default to the current date Enter the Start and End dates for which to search To search a single day enter the same date in both fields 3 Click Submit Results are returned as a new message on the Messages tab Search Call History by Date and Time F TIME LOOKUP 1 Click the TIME LOOKUP icon on the CAD ribbon The Lookup Archived Historical CAD Incident Call window appears GH Lookup Archived Historical CAD Incident Call 7 E Lookup Archived CAD Incident Call Date Start Time End Time 20 0 0 0 Submit Cancel 66 SmartMCT 2 The Date defaults to the current date Change thi
96. or Calls for Vehicle window appears Show Prior Calls for Vehicle Tag Number Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 101 SmartMCT Search Offense STOLEN VEHICLE Search for a Stolen Vehicle in Offense Reports 1 Click the STOLEN VEHICLE icon on the Vehicle ribbon The Get Stolen Vehicle from Offenses window appears wa Get Stolen Vehicle from Offenses Tag State Tag Number Vehicle Identification Number VIN Vehicle Year Vehicle Make Vehicle Model Vehicle Type Vehicle Color a e j SS Submit Paste Cancel 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 102 SmartMCT Vessel Ribbon win Wap wala wad a i me O P MHI RECENO wey HIN MHI MHIDETAILS REGHIN REGNAME REG STOLENHIN STOLENNCIC STOLENREG STOLEN SID CAUTION NOTES The Vessel ribbon provides more options to officers for gaini
97. ory of CAD incidents at this Occurrence Location Indicates one or more Trespass Warnings exist for this Occurrence Location Indicates one or more Caution Notes exist for this Occurrence Location Indicates there are one or more active Watch Orders for this Occurrence Location 154 SmartMCT Call Review Panel Notes Subject Vehicle Vessel Property Real Estate Offense Date Time Note Added By 7 1 2014 1056 AM OFFENSE NUMBER SRSO 1 40FFS00104 ASSIGNED FOR CALLNO 1492 IN AGENCY SRSO SMAHAFFEY 7 1 7014 845 20 AM NOTE 1497 Editing and Viewing Supplemental Forms Any available supplemental forms for an incident are displayed at the bottom of the Assigned Call tab in the Call Review panel Supplemental forms will be displayed in a tabbed format Only tabs for supplemental forms that exist will be displayed The available supplemental forms include Displays notes the date and time of entry and the author Notes may be entered manually or automatically entered as the result of actions within the CAD incident i e adding an offense report number These notes cannot be edited Displays information for all persons involved in the incident 1 e complainant suspect victim etc Details may be viewed for each record by clicking the associated Details button The resulting View Subject window allows viewing and editing of subject information If caution notes exist for the subject the Caution Notes button will be enabled t
98. otes by Vessel Registration o Search Caution Notes by Subject Person o Search Caution Notes by Location Set Unit Status Note The majority of these functions can also be accessed by pressing Ctrl Space This key combination opens the Unit Status pop up offering all available Unit Status transactions without the need of switching to the CAD ribbon 2 OFF DUTY BUSY Note Required information and screen appearance may differ due to agency protocol Information required when changing unit status or secondary activities is configured in CAD Configuration 2 OFF DUTY BUSY ACTIVITY TRANSPORTATION 4 SmartMCT Place Unit On Duty Note Any required information such as starting mileage or an activity are determined in CAD Configuration SmartMCT will prompt for any missing information and the request will not be executed until this information has been added 1 Click the ON DUTY icon on the CAD ribbon or the Unit Status pop up The Set Unit On Duty window appears The Agency Radio Number and Patrol Zone fields auto populate based on the logged in user s Employee Master profile ae Set Unit On Duty Agency Radio Number SRSO 11492 Radio Assigned Patrol Zone Vehicle Number es oe Comment Transportation Mode Start Mi fica Activity Group Activity Location Go n Duty Cancel 2 Fill in all remaining information If the chosen activity requires engine hours additional fields are added b
99. phabet To enter text vocally Alpha APCO Standard or Military Standard alphabets may be utilized as illustrated in the chart below When using voice commands phonetics must be used when spelling words For example instead of saying T U R N to spell turn the user would say Tango Uniform Romeo November Refer to the following chart for accepted codes Letter N am India King Kio f X X Ray L Lincoin Lima Y Young Yankee Mike Z Zeba Zulu 158 SmartMCT Motion Lock Based on agency procedure and protocol MCT administrators have the ability to lock the MCT while in motion IMPORTANT Agencies should carefully review and understand these configuration options and should implement appropriate policies and procedures for MCT usage while the vehicle is in motion Performing actions in the MCT such as attempting to enter adjust query or otherwise modify the MCT while the vehicle is moving may distract the user from safe operation of the vehicle which may result in death serious injury and or property damage The AGENCY assumes total responsibility and risk for using this device Configuring Motion Lock Motion Lock configuration ConfigEditor WPF may be found at in S SMARTCOP APP ADM ConfigEditor where S is the network share Administrators have four 4 configuration options from which to choose The level selected affects officers agency wide After the Motion Lock level
100. ployee by Radio Number Search for MCT Users A ee E eZ BY NAME BY PER NO USER NAME USER RADIO NO NAME PERS USERALAME RADIOS Home Ribbon Users Ribbon Search for an Employee by Name BY MAME NAME Home Ribbon Users Ribbon 1 Click the BY NAME icon on the Home ribbon or the NAME icon on the Users ribbon The Search By Employee Name window appears Ly Search By Employee Name Last Name First Name Submit Cancel 2 Enter the search criteria 3 Click Submit Results are returned as a new message on the Messages tab 127 SmartMCT aie v Partial searches can also be performed For example entering L in the Last Name field and clicking Submit will return all employees with a last name that begins with the letter L Search for an Employee by Personnel Number BY PER NO Home Ribbon Users Ribbon 1 Click the BY PER NO on the Home ribbon or the PER icon on the Users ribbon The Search By Personnel Number window appears By Personnel Number Oo x B Search By Personnel Number Submit Cancel 2 Enter the employee s full personnel number 3 Click Submit Results are returned as a new message on the Messages tab Search for an Employee by User Name USER NAME USERNAME Home Ribbon Users Ribbon 1 Click the USER NAME icon on the Home ribbon or the USERNAME icon on the Users ribbon The Search By Employee User Name window appears Search By Employee User Name Submit Canc
101. ployee s full personnel number 3 Click Submit Results are returned as a new message on the Messages tab Search for an Employee by User Name USER NAME USERNAME Home Ribbon Users Ribbon 1 Click the USER NAME icon on the Home ribbon or the USERNAME icon on the Users ribbon The Search By Employee User Name window appears Search By Employee User Name Submit Cancel 2 Enter the employee s full user name 3 Click Submit Results are returned as a new message on the Messages tab 37 SmartMCT O v Partial searches can also be performed with caution as only the first match will return For example entering SMA in the User Name field and clicking Submit will return the first employee with a user name that begins with the SMA Search for an Employee by Radio Number 2 USER caine NO Home Ribbon Users Ribbon 1 Click the USER RADIO NO icon on the Home ribbon or the RADIO icon on the Users ribbon The Search By Radio Number window appears x E Search By Radio Number Submit Cancel 2 Enter the employee s Radio Number 3 Click Submit Results are returned as a new message on the Messages tab Sirs v When the query results arrive on the Messages tab a button is available within the message itself to Add to Contacts Clicking this button will add the queried user to the contact list on the Chat tab v Holding down Shift clicking an active unit in the Unit Details pane on the
102. rd set this to KEYBOARD as seen here If it uses a COM port enter COM here SmartMCT will scan for the card reader CIC Query State This is the default state for all queries requiring a state in the query This is usually the state in which the agency resides Click Save Settings when finished making changes This will exit the Settings window Call Filter Settings The Call Filter Settings console allows officers to determine what is shown on the CAD tab The following actions can be performed here e Designate CAD agencies to display e Designate CAD GEO areas to display e Designate additional information columns to be displayed Two tabs are available Call Filter Settings and Call Grid Settings 18 Call Filter Settings SmartMCT Call Filter Settings Y Call Filter Settings Agency Filters W SRSO SANTA ROSA COUNTY SHERIFFS OFFICE W ACSO ALACHUA COUNTY SHERIFFS OFFICE WAGO w ARA ARAMARK ART ALSO ea x ADAC AIE T wea li Hints ALCOHOL TOBACCO ATTORNEY GENERALS OFFICE ALACHUA SHERIFF S OFFICE AND FIREARMS AVALON CENTER LAKEVIEW MAY COUNTY SHERIFFS OFFICE Select All Deselect All ART ALCOHOL REHAB TREATMENT PROGRA H ifi Call Grid Settings GEO Filters t10 OUT OF COUNTY 1 GULF BREEZE 2 NAVARRE 3 PACE 4 MILTON A il Select Al A I Deselect All Save amp Apply Cancel Import Filters Export Filters Officers in the field can designate
103. re enter network credentials to unlock the computer 1 Click the Standby icon on the status bar or press Esc when the main SmartMCT window is active The screen will fade to black entering its own standby mode SmartMCT and any other open programs will continue to function in the background 2 Toreturn from Standby Mode press any key or move the mouse Network credentials may need to be re entered to resume using the computer Accessing System Settings Tools SmartMCT offers each user the opportunity to customize the appearance of the interface to fit his or her preferences or needs Customization options include a range of preset color schemes three font sizes voice options interaction options sound options and functionality configurations Clicking on the Tools icon presents commonly modified settings for easy access Ae Tools Theme Chooser Day Font Sizes Small Font Voice Options Microsoft David Interaction Mode Normal 9 eo ER ee O T R Direction Speed Latitude Choose penta GPs Longitude GPS Disco ag aaa Altitude Note Settings can be changed from this quick access panel but they will not carry over to the next SmartMCT session until they are saved down arrow 10 Theme Chooser SmartMCT The default theme for SmartMCT and that used for this manual is Day However other options are also available Theme options include e Day Default Pe vome Gow Zrecson pagve
104. recie By vesser gyarncue groun amp securiry all eusevess Bosexs Messages WBchat CAD MAP Type EMPLOYEE MAHAFFEY SHAWN ANTHONY EMPLOYEE SMARTCOP SMART OOP ADMIN MISSACLA ADMIN MESSALA 7h EC CAD SOLO RRON ADMIN MESSACE auu CEE Cree Tos a Brera BOLO Information 09 24 2013 03 57 PM AS REN NON SU VOV 4501 ICADOO0574 ABANDON VEHICLE 1 DISPATCH LOCATION 8547 GABLE LAKE ESTATES LN NAVARRE FL 2 02 CNTY OCCURENCE LOCATION 6548 FLINTWOOD ST NAVARRE FL 2 02 CNTY NOTES FROM CALL OFFENSE NUMBER SRSO130FF000131 ASSIGNED FOR CALLNO QATS2 IN AGENCY SRSO THIS IS A TEST CALL ALARM LEVEL CHANGED FROM 3 TO 1 CALL ALARM LEVEL CHANGED FROM 3 TO 1 e Night ol datata 4 recomend On 6 19 2014 123855 P 6 19 2014 seine G 1W7014 TISISAA G IW 7014 1128901 A ariii E 6 18 2014 1 1OQ20A 11 SmartMCT 6 19 2014 1238 15 PI 6 19 2014 1131 58 A 6 18 2014 1190 20 A y BOLO Information Date Entered Added By 09 24 2011 01 57 PM CLUNS ORD BOLO Type Incident No Offense Ne Expires at AB BEH NON SU VIOV SRSOIICAD000524 Notes ABANDON VEHICLE 1 DISPATCH LOCATION 8547 GABLE LAKE ESTATES LN NAVARRE FL 2 02 CNTY OCCURENCE LOCATION 6548 FLINTWOOD ST NAVARRE FL 2 02 CNTY NOTES FROM CALL OFFENSE NUMBER SRSO130FF000131 ASSIGNED FOR CALLNO QATS2 IN AGENCY SRSO THIS IS A TEST CALL ALARM LEVEL CHANGED FROM 3 TO 1 CALL ALARM LEVEL CHANGED FROM 3 TO 1
105. ric stcsniaetdsacinca shapeis salantncephevininstisaciesaaemebscndeubusedautaetideds 73 111 Table of Contents Person RID DOM go icaiiueh cuits aia tie adele a een ch elem ach eds Gens lemiatanh me Raa saaes 74 Searcn the Master Name Mde x xetorsiat teeth tovsact esha nhaesiet a aa 75 Scarch Toray Person DYN AMC esee E ea 75 search Tora Person DY NUMD orisni hudtacecenctadasaudsavnasetnse A O 76 Search for an Offense Report by Offense Number ssssseessssssssseersssssssseeerrsssssssseerees qd rE Gat Ge purr peer ernie er mir fee TRS ean TO es 78 Search Tor a Person DY NaMe aaa a a a a 78 Search for a Person by Driver s License Number OLN ccccceccssseeeeeeeeeeeeeeeeeeeees 79 Search for a Person by State and Social Security Numbet cccccsssessseeceeeeeeeeeeeeees 80 Search for a Wanted Person by Name and Case Numbet cccccssssseeeeeeeeeeeeeaeeeeees 81 Search for a Wanted Person by Name and Date of Birth ce eeeeceeceeeeeeeeeeeeeees 82 Search for a Wanted Person by NCIC INUMDe vi ccpctcedeieca tered nvlendeintd eden ceed naaes 83 Search for a Wanted Person by Driver s License Number OLN cccceceeceeeeeeeeeeees 83 Search for a Wanted Person by State Identification Number SID ssssssseseessssssssseeree 84 Scarch CAD HIStOY sirsie a a a i 85 Search Caution Notes by Subject Person asc cas ieee cher ini levine 85 NV CMICIC RID DOM ieo155 caver orca tena
106. rosoft MapPoint or ESRI mapping software depending on agency configuration It allows users to quickly view the location of current calls look up call detail unit status or route to a CAD incident Map Toolbar Several options are available from the map toolbar Provides routing to the currently assigned call Valid GPS coordinates are required Provides routing to the selected call Route Selected Call regardless of assignment Valid GPS coordinates are required Changes the map focus to center on the selected CAD incident Drop a marker at the current location Valid GPS coordinates are required Marker Mode must be active in Map Tools Merge the MAP tab with the CAD tab Move to CAD or separate the CAD and MAP tabs Move to Tab t Route My Call Fu Show Selected Call Hi Drop Marker 142 4 Map Tools SmartMCT Show All Calls Show all Units Show Call Highlight Show Unit Highlights Show All Call Info Show All Unit Info Show My Call Info Show Unit No Allows customization of map options Marker Mode Select Unit kon w Saved Locations Save or delete custom map locations Map Sidebar Several options are also available from the buttons to the left of the map Navigation Pad EE Click amp Drag Pan the map north south east and west using the arrow buttons Zoom in and out using the and buttons Enable and disable map pann
107. s a Enter the information manually in the applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 84 SmartMCT Search CAD History Search Caution Notes by Subject Person Note This function can be performed from either the CAD or Person ribbons SUBJECT CAD Ribbon Person Ribbon 1 Click the SUBJECT icon on the CAD ribbon or the CAUTION NOTES icon on the Person ribbon The Show Subject Caution Notes window appears r Show Subject Caution Notes Driver License State Florida Driver License Number Last Name First Name Middle Name Date of Birth Submit Paste Cancel The Driver License State field defaults to the state configured in System Settings 85 SmartMCT 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab Vehicle Ribbon a Wa ey ky G oS con a oS Gy ay As go Bs Fy w MVITAG MVIVIN MVI MVIDETAILS STOLENCASE STOLENNCIC STOLENSID STOLENTAG STOLENVIN REGNAME REGTAG REGVIN TITLENAME TITLE TITLEVIN CAU
108. s if necessary 3 Choose a Start Time and an End Time Use the mouse to scroll through the numbers O through 23 If a touch interface is in use the fields can be quickly scrolled up or down by swiping in the desired direction 4 Click Submit Results are returned as a new message on the Messages tab Search Call History by Incident Location and Date LOC LOOKUP 1 Click the LOC LOOKUP icon on the CAD ribbon The Look Up Incident Record by Location window appears Look Up CAD Incident Record by Location j Look Up CAD Incident Record by Location Street No Street City S Date TO 6 25 2013 6 25 2014 Submit Paste ancel 2 The Date From and Date To fields default to the current date Change this if necessary 3 Enter the location information in the Street No Street Apt Lot City State and Zip fields Leave blank any field that does not apply to the location to be searched i e Apt Lot if needed 4 Click Submit Results are returned as a new message on the Messages tab 67 SmartMCT Search Call History by Incident Number NO LOOKUF 1 Click the NO LOOKUP icon on the CAD ribbon The Look Up CAD Incident Record window appears iF Look Up CAD Incident Record Incident Number Submit Cancel 2 The Incident Number field defaults to the standard CAD number prefix including the agency acronym and the current two digit year Enter the Incident Number for which to search 3
109. sage If the user clicks Dismiss they are allowed to continue utilizing SmartMCT while the vehicle is in motion Once Dismiss has been clicked the action is remembered throughout the user s current login session A warning message will not display again while in motion until SmartMCT has been restarted WARNING Using this system while operating a motor vehicle may be distracting dangerous and or violate your agency policies and procedures Failure to pay full attention to the operation of the vehicle may cause a traffic accident which may result in death serious injury and or property damage You assume sole responsibility and risk for using the MCT while the vehicle is in motion Please consult your agency policy and procedures for guidance DISMISS CANCEL This setting warns the user once at login The user can click OK to clear the message another warning message does not appear for the remainder of the current login session The user will have full use of SmartMCT whether or not the vehicle is in motion WARNING Using this system while operating a motor vehicle may be distracting dangerous and or violate your agency policies and procedures Failure to pay full attention to the operation of the vehicle may cause a traffic accident which may result in death serious injury and or property damage You assume sole responsibility and risk for using the MCT while the vehicle is in motion Please consult your agenc
110. sescscinenteustuseivabed a 128 Search for an Employee by Radio Number ccccccccccssssseseeceeeeeeeaaeeseseeceeeeeeaaaeeeees 129 The MCI Main WAN OW s sses soaa aeea aa ES EEEE ea aE 130 Messan es i ees tt ce eee E cen eet ae ce lero etn ae hee lee 130 VSS SS MG sora sacsiaics seers A bust eins Sasanaia eye uta andaac nets aeons ener 131 Readine Messa CS sirain a a a a a 131 Protonin a Merde S eir naaa a a aioeaes 131 Deleng Messages crcire T aaa rE E EEEa 132 Dele tiie Individual MICS Sa GCS iri cic tance chiar rcati cae bi acca eh Ga newrlaveatin 132 Deleting All NIGSSACCS i cotta Shera earn See ain eae See nets 133 Piman a Messa Cena vt a gE Cae Neen mn or tr cate cen moe ET cae CERO 133 E 0 IA RE eer er Toa A T E SR eee E ere ee or ee 134 Addins a User to the ontact LiStiectsedanssimntend natinualiealaiwneas eataiualseieMaiuate 135 Mana eis he Contact LAC ssa tesa he oearneeneo E teeuio aan cove sendetaa hn gute enbodants 136 V1 Table of Contents porte the List by LASEN IM Cna nich Cala ui tale ete tiey 136 Sortinse the by Last Messace Receo Cis te stitetane esi Mano heed adenoid dareetoeats 136 Filtering the List by Online Status 0 0 0 eccccsccccccceeeeeeseeeececeeeeaeaeeseeecceeesessaaeeeeeeeeees 136 Removing a Contact from the List cisscisststasncdesviaheraces in a a a 137 Nie wine and Sendime MESS AS CS ma 137 TD ain IV aE ADS ets teroe eee eter cate once ler T acceso oui e es at eecte ee eel aa ees 138 aD Ae er scie
111. ssage on the Messages tab 97 SmartMCT Search for a Vehicle Title by Name EW TITLE NAME 1 Click the TITLE NAME icon on the Vehicle ribbon The Query Vehicle Title By Name window appears al Query Vehicle Title By Name Last Name First Name Middle Name Submit Paste Cancel Scan 2 Enter the query information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI responses currently in the Messages list by clicking Paste c Click Scan or press Alt S to scan an individual s driver s license to populate the fields 3 Click Submit Results are returned as a new message on the Messages tab 98 SmartMCT Search for a Vehicle Title by Title Number 1 Click the TITLE icon on the Vehicle ribbon The Query Vehicle Title By Title Number window appears a Query Vehicle Title By Title Number TITLE NUMBER Submit aste Cancel 2 Enter the Title Number 3 Click Submit Results are returned as a new message on the Messages tab Search for a Vehicle Title by Vehicle Identification Number VIN m TITLE WIN 1 Click the TITLE VIN icon on the Vehicle ribbon The Query Vehicle Title By VIN window appears T TH ve Query Vehicle Title By VIN VEHICLE IDENTIFICATION NUMBER WIN Enter Location Submit Paste Cancel 99 SmartMCT 2 Enter the Vehicle Identification Number VIN through one o
112. t Results are returned as a new message on the Messages tab 123 SmartMCT Search for a Stolen Security by Type Serial Number and Denomination gt SERIAL 1 Click the SERIAL icon on the Security ribbon The Query Stolen Security By Serial Number window appears Query Stolen Security By Serial Number All Other certificate of indebtness equipn SERIAL NUMBER DENOMINATION Submit aste Cancel 2 Choose the Security Type from the drop down 3 Enter the Serial Number and the Denomination 4 Click Submit Results are returned as a new message on the Messages tab Business Ribbon tl ll a E oR MEI NAME il E WINDOW DECAL The Business ribbon allows officers to gain information about a business from the Master Business Index while in the field These functions are duplicated on the Home ribbon for easy access Using these icons the following can be accomplished e Search the Master Business Index o Search for a Business by Name o Search for a Business by Number o Search for a Business by Window Decal 124 Search the Master Business Index i i a E ME NAME MEI MEI DECAL MEI NAME lE Home Ribbon Search for a Business by Name aui MEI NAME L MBI By Name window appears SmartMCT il WINDOW DECAL Business Ribbon Click the MBI NAME icon on the Home or Business ribbons The Search ae Search MBI By Name Submit Cancel 2 Enter the Business Name
113. t the screen access application settings view GPS information enter Panic Mode view their CAD status and view the server connection status Keyboard Shortcuts SmartMCT provides shortcuts to aid in quick navigation through the application Application Wide Shortcuts Here Log into SmartMCT Log out of SmartMCT Shift F12 Logout button Change password after Settings logi Ctrl Shift F12 wrench gt Change ogin Password key ame m Alt X Red X at the top right Query Driver s License F2 DL Name on Home or by Name CIC Person ribbons Query Driver s License DL on Home or by OLN CIC E A Person ribbons windows Query Vehicle by Tag Reg Tag on Home and CIC E Vehicle ribbons Stolen Vehicle on ag eran ree Shift F3 Vehicle ribbon if enabled Query Vessel by HIN Stolen HIN on Vessel CIC iia ribbon ne aa oe Ctrl G Serial on Gun ribbon Query Master Name F4 MNI Name on Home Index by Name and Person ribbons Query Master Business f MBI Name on Home Index by Name AES and Business ribbons SmartMCT Here Query Master Business Index by Decal Number F5 MBI Decal on Home and Business ribbons Query BOLO History by F11 BOLO Lookup on Date CAD ribbon Query CAD Incident No Lookup on CAD Record by Number EELO ribbon Search for an Employee by Radio Call Number F9 Search for an Employee by Employee Name pom User Radio No on Home ribbon or Radio on Users
114. tandard MNI number prefix including the agency acronym and the current two digit year Enter the MNI Number for which to search 3 Click Submit Results are returned as a new message on the Messages tab Search for an Offense Report by Offense Number 1 Click the MNI Off icon on the Home or Person ribbons The Search MNI Offense Report By Offense Number window appears a ams 7 ge ge ge tee Jin apima 7 a i a eo ara z a r 7 Ne iat mana ries i w U ae oe ee ee LN m ee aa ee ch Ae TAAIE i ree CE Fa P ih Bian a aa a i LE PL TTaAanRcSe Troe rr ADE IVANI A eS WES L DODY APT oe INYU a a E S PP Pe 7 Met er er a r i a as ap Search MNI Offense Report By Offense Number RSOMOF Submit Cancel 2 The Offense Number field defaults to the standard offense number prefix including the agency acronym and the current two digit year Enter the Offense Number for which to search 3 Click Submit Results are returned as a new message on the Messages tab 32 SmartMCT Search the Master Business Index Note These functions are duplicated on both the Home and Business ribbons ll i il i i aim m ai E E ME NAME MEI ME DECAL MEI NAME E WINDOW DECAL Home Ribbon Business Ribbon Search for a Business by Name MET NAME 1 Click the MBI NAME icon on the Home or Business ribbons The Search MBI By Name window appears am Search MBI By Name Submit Cancel 2 Enter the Business Na
115. te DLNO SSN Fonds E Description Comments Activity Description injury Seatbelt Required __ Seatbelt Used __ Public Release Childseat Required Childseat Used Airbag Installed Airbag Deployed Submit Paste Cancel 2 Add subject information to the incident through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI or MNI query responses currently in the Messages list by clicking Paste 3 Click Submit when finished This subject will now be viewable and editable in the Subject tab of the Call Review pane 147 SmartMCT Adding a Vehicle Add a vehicle to the incident complete with identifying and owner information if available and necessary 1 Click the Add Vehicle icon to add a vehicle to the current incident The Add Vehicle to Current Call window appears e Add Vehicle to Current Call State Tag Year Description VIN Yi lt n del Cc Color Owner Last Name Owner First Name Owner Middle Name Vehicle Type Vehicle Activity Crash Types _ Towed _ Rotation Requested Other Date Submit Paste Cancel 2 Add vehicle information to the incident through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI MNI or MVI query responses currently in the Messages list by clicking Paste 3 Click Submit when f
116. the call Click OK on the information dialog indicating the call was successfully created The user will be automatically placed On Scene for this call Dispatchers and other SmartMCT users will now see the unit location vehicle and complaint type for this call Create a New Quick Traffic Stop QUICK STOP l Click on the QUICK STOP icon on the CAD ribbon to create a new traffic stop The Quick Traffic Stop window appears Quick Traffic Stop Agency SRSO Location State Memo Submit Paste Cancel Enter the Location of the traffic stop Enter the State and Tag Number using one of the following methods a Enter the information manually in both fields b Paste the information from CIC MBI MNI or MVI query responses in the Messages list by clicking Paste Enter notes in the Memo field as needed Press Submit to create the incident Click OK on the information dialog indicating the call was successfully created 60 SmartMCT 7 The user will be automatically placed On Scene for this call Dispatchers and other SmartMCT users will now see the unit location vehicle and complaint type for this call Create a New Quick Vessel Stop ser VESSEL STOP 1 Click on the VESSEL STOP icon on the CAD ribbon to create a new traffic stop The Quick Vessel Stop window appears F Quick Vessel Stop Agency SRSO Location State Vemo Submit Paste Cancel 2 Enter the Location of th
117. the same CIC query it combines the results into a single message on the messages list a a i G 15 REGHIN REGNAME REG STOLENHIN STOLENNCIC STOLENREG STOLEN SID Search for a Vessel Registration by Hull Identification Number HIN TE s p REG HIN 1 Click the REG HIN icon on the Vessel ribbon The Query Boat Registration By HIN window appears El ae Query Boat Registration By HIN Florida FL BOAT HULL NUMBER Submit Paste Cancel The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually b Paste the information from CIC MBI MNI or MHI query responses currently in the Messages list by clicking Paste 3 Click Submit Results are returned as a new message on the Messages tab 107 SmartMCT Search for a Vessel Registration by State and Name EL dar REG NAME l Click the REG NAME icon on the Vessel ribbon The Query Boat Registration By Name window appears p tI an Ay rh ar i ie Query Boat Registration By Name Florida FL Last Name First Name Middle Name Submit Paste Cancel Scan The State field defaults to the state designated in the System Settings 2 Enter the query information through one of the following methods a Enter the information manually in all applicable fields b Paste the information from CIC MBI MNI or MHI respo
118. tolen Vehicle By NCIC Number window appears Query Stolen Vehicle By NCIC Number NCIC NUMBER ABM 2 Enter the NCIC Number 3 Click Submit Results are returned as a new message on the Messages tab Search for a Stolen Vehicle by State Identification Number SID i STOLEN S10 1 Click the STOLEN SID icon on the Vehicle ribbon The Query Stolen Vehicle By State ID Number window appears Query Stolen Vehicle By State ID Number STATE ID NUMBER Submit Paste Cancel 2 Enter the State ID Number 3 Click Submit Results are returned as a new message on the Messages tab 92 SmartMCT Search for a Stolen Vehicle by Tag STOLEN TAG 1 Click the STOLEN TAG icon on the Vehicle ribbon The Query Stolen Vehicle By Tag window appears Query Stolen Vehicle By Tag TAG NUMBER Enter Location Submit Paste Cancel 2 Enter the Tag Number 3 Ifthe vehicle was encountered through a traffic stop enter the Location 4 If the vehicle was encountered through a traffic stop click Transmit and Create Traffic Stop Otherwise click Submit Results are returned as a new message on the Messages tab 93 SmartMCT Search for a Stolen Vehicle by Vehicle Identification Number VIN STOLEN VIN l Click the STOLEN VIN icon on the Vehicle ribbon The Query Stolen Vehicle By VIN window appears Query Stolen Vehicle By VIN VEHICLE IDENTIFICATION NUMBER VIN Enter Location Submit Past
119. uty organized by geographic area The MAP Tab is the field officer s interface for viewing real time mapping of incident and unit locations e Map Panel a dynamic map of the selected area highlighting the GPS locations of current incidents the user and other units with valid AVL information A 34 32 135 Es z T g Larata Depp Marker a 7 Map Tesk My Saved Locatican WaT 37968 A ihitai le a saad i yiyi R a at Waleeat Hill i phagi l MapPoint E z See hence h Hrm rai z ubdin a F Air aitih CaF f ra ie a ee FLORIDA atl ier Fring HN Alpin Hehi ALTO diban Feri l Fareri Highia rote 1 P E is i Pairi haane nii ad Fat Padercie MiHn giaj Aii Ba Bresen Pira Dian Gs Haar Weir edad z Fowl Sainte EA z T i r Egilin Vilage i Muda Fani i kigi ppe then Haliny x Maai 1 ie i Ft Pinal brace 3 Gene cay Shia tasa Hame Morr Esther C _ A i i v The CAD and MAP tabs are covered together as they are used in direct conjunction with each other 138 SmartMCT v The CAD and MAP tabs can be merged into a single CAD MAP tab Using the Move to CAD button on the MAP tab The button tool tip changes to Move to Tab when the tabs are merged so the tabs can be separated hcin ores L f an Traci Bay linia The CAD Tab The CAD tab displays current CAD incidents just as it does in SmartCAD based on filter settings see Call Filter S
120. vity 5 Edit Activity Counts Ez r Edit Secondary Activity Counts DISABLED MOTOR VEHICLE ASSISTS 901 151 F S 1 Enter the applicable activity count 2 Click Save 3 Close the Secondary Activities window when finished 57 SmartMCT Change Transportation Method i Ti fd TRANSPORTATION 1 Click on the TRANSPORTATION icon on the CAD ribbon hie Transportation Mode Options 2 Choose one of the Options from the drop down 3 Click OK 58 SmartMCT Incident Interaction Note The ability to perform any of these actions requires the appropriate permissions to be allowed in Employee Master O CREATE QUICK STOP VESSEL STOP Create a New Incident 1 Click on the CREATE icon on the CAD ribbon to create a new CAD incident The Create Incident window appears Create Incident Agency SRSO Complaint Nature Location Subject Vehicle Vessel Property Select the complaint type from the Complaint Nature drop down Enter the dispatch Location Complainant name and Phone number Enter any Notes as needed G e Utilize the Subject Vehicle Vessel and Property tabs to enter additional information related to the incident through one of the following methods a Enter the information manually in all fields b Paste the information from CIC MBI or MNI query responses in the Messages list by clicking Paste 59 SmartMCT Click Submit to create
121. vity counts or mileage is required at the beginning of the tour of duty and the secondary activity requires activity counts the window will be two fold requesting End Mileage then activity counts C3 Go Off Duty End Mileage Enter the End Mileage then click Next for the next input screen to appear 46 f SmartMCT ag Update Counts for DUI TASKFORCE DISABLED MOTOR VEHICLE ASSISTS 3 901 151 F S Back Go Cf Duty If mileage is not required at the beginning of the tour of duty but the secondary activity requires vessel engine hours with no activity counts the window will request Vessel Ending Engine Hours while auto populating the Vessel Start Engine Hours C2 Go Off Duty Go OF Duty 47 SmartMCT g If mileage is not required at the beginning of the tour of duty but the secondary activity requires vessel engine hours with activity counts The window will be two fold requesting Vessel Ending Engine Hours in the Port Center and Starboard fields then requesting activity counts Enter Vessel Ending Engine Hours in the Port Center and Starboard fields then click Next for the next input screen to appear Ce Update Counts for West Bayou Texar VESSEL EQUIPMENT CHECKS Back Go Off Duty 48 SmartMCT h If mileage is required at the beginning of the tour of duty and the secondary activity requires both vessel engine hours and activity counts the window will be two fold requesting
122. y policy and procedures for guidance OK 162
123. ys have an activity the Start Next Activity form will appear once Stop Activity has been clicked Failure to initiate a new activity will result in the cancellation of the request End Secondary Activity Actwity 4 24 2014 10 49 37 AM Start Mileage 456456 End Mileage on coves M Stop Activity window without required information 55 SmartMCT Activity West Bayou Texar Loca tion SOUTH RAMP Start Date Time 4 24 2014 11 25 22 AM Vessel Starting Engine Hours Port amp End Secondary Activity Center Starboard Vessel Ending Engine Hours Port Center Starboard 4 EDIT COUNTS STOP ACTIVITY Stop Activity Window Requiring Vessel Engine Hours End Secondary Activity Activity DUI TASKFORCE MEITE HE aa aat anaa TEA Start Date Time 4 24 2014 10 49 37 AM Start Mileage 456456 End Mileage OOOO Na EDIT COUNTS STOP ACTIVITY Stop Activity Window Requiring Vehicle Mileage 56 SmartMCT d Delete the selected activity This option is not reversible SmartMCT will confirm the deletion request prior to following through act Confirm Delete o system Message Are you sure you want to delete the activity Delete Cancel Note If a secondary activity is required this option will be grayed out e Edit counts for the selected activity The Edit Activity Counts window appears This screen allows the user to add or modify the activity counts for the selected acti

SmartMCT - CTS America

Contents

Download Pdf Manuals

Related Search

Related Contents