User manual
Contents
1. Pau ANENE EES 9 9 2 2 EIS Ene VIO cccsianevitedoieE dettes d eit E 9 2 3 Installing FreshTel Internet Access cccccccssscccceeseccccesececcescceceuseceeeeneceeeeeeeessuaecesseneceeseesecetsuneess 9 24 Removing the Modem 54161 12 2 5 Uninstalling FreshTel Internet ACCOeSS s xtd E Sek ub Fletes tbv bs Ie ok bie iU x e Pudipu dus 12 3 The compact view of FreshTel Internet Access 14 S Hl a 91 01 E E A 14 SEPA OS E ee steers 14 NU CRT TET T E OST 15 Sed TaS E m oL T 17 TPR ZTE AXB2O WIMAX USB MODEM USER MANUAL 4 The extended view of FreshTel Internet Access 19 4 1 The extended vieWsS en eee MS ME ELLE ee 19 4 2 Updating FreshTel Internet Access cc ccssccccessecccceseccceeeseceeeeseceeseneceeseueceeseuecessueecesseeceesegeeeetas 21 222. ZrEAG20WIMAX USB MODEM USER MANUAL ZTE AX320 WiMAX USB MODEM USER MANUAL TWP ZrEAG20WIMAX USB MODEM USER MANUAL Copyright 2010 by ZTE Corporation All rights reserved No part of this publication may be excerpted reproduced translated or utilized in any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Version Release 1 0 Date March 2010 TEP ZTEAX320 WIMAX USB MODEM USER MANUAL TABLE OF CONTENTS MD MVE CIC Tm 5 1 1 Welcome to ZTE AX320 WIMAX USB MODEM ssssseccccccceeeesseeeccceessaeeeseeeccesessaeeseeeeeseesenaaasses 5 12 Safety Warning and rhet ius tmm EE tee senteacustata dd tse 5 TONE ICT 5 MOOC 6 E E E om 6 1 3 Cleaning and Maintenante ee acturi Iioc een one ne ee a ne oe nro eG en 6 RE 6 1 Gm Eod RN 7 F OFRUDCHUON 7 DF SOC IC KT 7 lcd U S once E A E E E E 7 wo MTEC CIONS e UU emm 8 dl Condi T 8 2 and Unminstalline the MOGG6ET uu
3. CEPR ZTE AX320 WIMAX USB MODEM USER MANUAL 1 Introduction 1 1 Welcome to ZTE AX320 WiMAX USB MODEM Thank you for choosing ZTE AX320 WiMAX USB MODEM hereinafter referred to as Modem It is next generation mobile broadband that s designed to work as fast around town as it does at home With Modem you ll connect to the Internet without long term contracts or complications Then you can take the Internet and everything you do with it along with you anywhere Modem has coverage Getting started with Modem is simple no wires means no service calls Just install FreshTel Internet Access software connect your Modem to your computer activate your Modem service To guarantee your Modem always in its best condition please read this manual carefully and keep it for future use The pictures symbols and contents in this manual are just for your reference They might not be completely identical with your Modem Please subject to the real object ZTE operates a policy of continuous development and reserves the right to update and modify the technical specifications in this document at any time without prior notice 1 2 Safety Warning and Notice To the user Some electronic devices are susceptible to electromagnetic interference sent by Modem if inadequately shielded such as electronic system of vehicles Please consult the manufacturer of the device before using the Modem if necessary Operating laptop and Modem may interfere with me
4. contact with network operator Problem Description Possible Causes Problem Solving The installation program can not run automatically After restarted the computer there is no signal all the time When the Modem is being inserted the computer can not find it Data connection failed FreshTel Internet Access Interface shows incompletely FRESHTEL 0800303003 The system configuration is not suitable for the auto run 1 You are in the place where no WiMAX network covered such as underground parking lot tunnel etc 2 The Modem isn t connected well 1 The installation programs of the Modem haven t been installed properly 1 You are in the place where no WiMAX network covered such as underground parking lot tunnel etc 3 The manual authentication setting is error The computer property settings are not correct www freshtel ua Run the autorun exe program If you have installed the other version of installation program please uninstall it firstly Move to the place that has good signal Pull out and insert the Modem safely again Run the installation program first and then connect the Modem If you use the Windows XP operating system install the drivers according to the Windows indication information to operate 2 The Modem isn t Restart the computer or connect the connected well Modem again Move to the place that has good signal 2 The network is busy now
5. that you have uninstalled the previous versions FRESHTEL 0800303003 www freshtel ua CEPR ZTE AX320 WIMAX USB MODEM USER MANUAL 1 When you insert the Modem into your computer for the first time the below screen should appear automatically please click Next button Note Some antivirus software and firewall software will prevent the CD ROM Autorun If the below screen does not appear automatically you need to check the configuration of your computer and make sure that the CD Self start function is turned on If this question still exist you can click My Computer and start the installation program by run the exe from the ZTE WiMAX MODEM Freshlel Internet Access InstallShield Wizard Welcome to the InstallShield Wizard for FreshT el Internet Access The InstallShield Wizard will install FreshT el Internet Access on your computer To continue click Next Choose Destination Location Select folder where setup will install files C Install FreshT el Internet amp ccess to C Program Files FreshT el Internet Access InstallShield Cancel FRESHTEL 0800303003 www freshtel ua ZTEDH ZTE AX320 WiMAX USB MODEM USER MANUAL 3 Click Install button to begin installation FreshTel Internet Access InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings cli
6. 03003 www freshtel ua ZTE ZTE AX320 WiMAX USB MODEM USER MANUAL 4 The extended view of FreshTel Internet Access Interface 4 1 The extended views There are three tabs in extended views of FreshTel Internet Access Interface Operator Logo is for browse URL www freshtel ua The Modem Connection status line lies above three tabs which indicates the current state of the Modem and Connection Button Close is for hiding this view while the compact view remains Network The basic indices of network status such as Max speed per session Current speed Received Send Signal CINR RSSI and IP address are shown The signal strength bars are displayed in the left part of current window X FRESHTEL Ready to connect Network Information Max speed per session 1 3 Kbps Current speed 1 3 Kbps Received Send 0 0 KB 0 2 KB signal CINR RSSI 31 dB b3 dBm 3 IP address 192 158 52 148 Indices are explicated in the Table 1 below Table 1 1 Operator Logo When clicked should browse to www freshtel ua 2 Max Speed per session Maximum Internet Speed in current session Current speed Connection Speed Received Send Mbytes Received Sent in current session Signal CINR RSSI Signal CINR RSSI parameters IP address WAN IP address Settings You can define the ways of launch and connection in this tab by checking Autolaunch and Autoconnect FreshTel Internet Access will launch with OS automatically and connect to the network a
7. Try again later Please contact your operator Right click the blank space on the desktop access Properties gt Settings gt Advanced gt General interface select Normal size in the DPI settings selection
8. ck Back Click Cancel to exit the wizard Install 4 Install in progress FreshIel Internet Access InstallShield Wizard Setup Status The InstallShield Wizard is installing FreshT el Internet Access FRESHTEL 0800303003 www freshtel ua ZTE ZTE AX320 WiMAX USB MODEM USER MANUAL 5 Click Finish button to finish installation FreshTel Internet Access InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed FreshT el Internet Access Click Finish to exit the wizard After the installation a shortcut icon will be created on the desktop and FreshTel Internet Access and Uninstall FreshTel Internet Access program groups will be in the computer Start gt Programs gt FreshTel Internet Access menu When you launch FreshTel Internet Access the icon of FreshTel Internet Access shall be present in system tray during all time of its run There are three options Open Menu and Exit when you right click on this icon Open To activate the compact view of FreshTel Internet Access Interface Menu To activate the extended view of FreshTel Internet Access Interface Exit To terminate FreshTel Internet Access 2 4 Removing the Modem Safely To remove your Modem from the computer safety please make sure that FreshTel Internet Access application has been closed Please use the safe removal of hardware procedure Improper operation will make the software drivers locke
9. d 99999 v4 Save login and password 5 Connect My Account AX A You will browse the page www freshtel ua when you click Operator Logo Settings and Information For details see chapter 4 This compact view will hide when you click close You can click to the button Menu for an extended view which consists of three tabs Network X button The Modem Connection status line which shows Modem not found now is above Login Password field Login and Password are for login setting which will be illuminated in next section Connect is used for connection in Internet with Modem My account in down right part of window is to URL http portal freshtel ua where an authorization including login and password the same as for internet access is to be passed 3 2 Login Settings This compact mode will pop up after the installation of FreshTel Internet Access automatically In the compact mode of FreshTel Internet Access Interface you can input the Login and Password For Login and Password please contact your operator Checking the Save login and password checkbox will be convenient for your next login The connection procedure is shown in next section If Autoconnect option in Setting tab of extended view is checked before Connect is disabled and the connection procedure will begin automatically FRESHTEL 0800303003 www freshtel ua CEPR ZTE AX320 WIMAX USB MODEM USER MANUAL 3 3 Connection Status Modem not found The mod
10. d or corrupted Close the software application by clicking the close button then click OK to confirm Safely remove the Modem E g in Windows XP left click the icon on the Windows tray Click on Safely Remove Hardware to shut down the drivers safely Safely Remove Hardware A Lic 3 10PM Remove the Modem 2 5 Uninstalling FreshTel Internet Access Make sure FreshTel Internet Access is closed FRESHTEL 0800303003 www freshtel ua ZTE 320 WiMAX USB MODEM USER MANUAL Right click on FreshTel Internet Access icon on the Windows tray Click on Exit to confirm that you want to exit it Click Start gt All Programs gt FreshTel Internet Access gt Uninstall FreshTel Internet Access Or Click Start gt Control Panel gt Add or Remove Programs highlight FreshTel Internet Access and click Remove FreshIel Internet Access InstallShield Wizard Do you want to completely remove the selected application and all of its features Click Yes to confirm that you want to uninstall FreshTel Internet Access After uninstalling click Finish to complete FRESHTEL 0800303003 www freshtel ua ZTE AX320 WiMAX USB MODEM USER MANUAL 3 The compact view of FreshTel Internet Access Interface 3 1 The compact view FreshTel Internet Access Interface will appear in a compact view in down right part of the screen as shown below A Go a FRESHTEL Modem not found Login 2d003 Passwor
11. dical devices like hearing aids and pacemakers Please always keep the Modem more than 20 centimeters away from such medical devices when they are in using Power off Modem if it is necessary Consult a physician or the manufacturer of the medical device before using the Modem Be aware of the usage limitation when using a Modem at places such as oil warehouses or chemical factories where there are explosive gases or explosive products being processed Do not use Modem if necessary Do not use Modem at gas station The Modem contains sensitive electronic circuitry Do not expose the Modem to any liquids high temperatures or shock Store the Modem out of the reach of small children The Modem may cause injury if used as a toy Only use original accessories or accessories that are authorized by the manufacturer Using unauthorized accessories may affect your Modem s performance damage your Modem and violate related national regulations FRESHTEL 0800303003 www freshtel ua ZTE A ZTE AX320 WIMAX USB MODEM USER MANUAL There are no user serviceable parts inside the Modem Unauthorized dismantling or repair of the Modem will void the warranty This Modem generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Modem Avoid using the Modem near metallic structure device or establishment t
12. em is not connected Password 7 v1 Save login and password Connect My Account Activating modem The modem is being searched G 7 Activating modem Login EE Password v cave login and password Connect My Account ZA Modem connected The modem is found E x Login Password fo v1 Save login and password Connect My Account Ready to connect When the modem search WiMAX network Ready to connect is displayed Input the Login and Password click Connect to connect to WiMAX network FRESHTEL 0800303003 www freshtel ua ZTEDR ZTE AX320 WiMAX USB MODEM USER MANUAL S 4 Login daos Password vi Save login and password Connect My Account If Autoconnect option in Setting tab of extended view is set before Connect is disabled and the connection procedure will begin automatically A amp FRESHTEL Ready to connect Login Password m vi Save login and password My Account A Connecting The modem establishing a connection to WiMAX network A 4 Connecting Login 24 Password m Save login and password X Cancel My Account A IP obtaining Your modem is obtaining an IP address FRESHTEL F obtaining Login 99900019 Password vf cave login and password Disconnect hy Account A Connected to FreshTel FreshTel Internet Acc
13. ess has connected to internet FRESHTEL 0800303003 www freshtel ua FRESHTEL 0800303003 www freshtel ua ZTEDR ZTE AX320 WiMAX USB MODEM USER MANUAL A47 Connected to FreshTel 00 33 02 X Disconnect My Account When the modem has connected bars indicating the signal strength shall appear in the center area of the compact mode interface Error or limited access This massage will appear if you have entered wrong login or password if don t have enough money to pay for services or an error happened during the connection process FRESHTEL Error ar limited access Login 9990001 Password i Save login and password Connect My Account No signal No signal is detected AG FRESHTEL No signal Login zdo03 Password eeeee v1 Save login and password 5 Connect My Account 3 4 Disconnection Status You can disconnect the Internet by clicking to Disconnect button Disconnecting The modem is disconnecting from WiMAX network TPR ZTE AXB2O WIMAX USB MODEM USER MANUAL _ A FRESHTEL Disconnecting Login 24003 Password eeeee v1 Save login and password X Disconnect My Account AX Disconnected the Modem has disconnected from the WiMAX network A amp UU FRESHTEL Disconnected Login 4003 Password sesso yj Save login and password isconnec y Accoun 5 Di t My A t A FRESHTEL 08003
14. evice SW version 5 2 2051039 MAC address 00 19 C6 BC 0D 40 Contact center FreshTel 0 600 30 30 03 http www freshtel ua Go to My Account Check for updates FRESHTEL 0800303003 www freshtel ua MERR ZTE AX320 WIMAX USB MODEM USER MANUAL 4 2 Updating FreshTel Internet Access You can update FreshTel Internet Access version by two different types regular and critical 1 The regular update is chosen by checking Notify if newer Freshtel Internet Access is available in Setting tab of the extended views This procedure shall check available update each time when connected to the Internet 2 The critical update shall be processed in any case by checking Check for updates at Information tab of the extended views If a new version of software is available the following display will popup Click Open to download the new version of software and install the new software FreshTel Internet Access Update gt lt A new version of FreshTel Internet Access is available Open If the software you have installed is new the following display will popup FreshTel Internet Access Update gt lt You have the latest FreshTel Internet Access version installed Close x FRESHTEL 0800303003 www freshtel ua 5 FAQs ZTE AX320 WiMAX USB MODEM USER MANUAL When you meet the following problems in service please refer to the following answers to solve it If the problems still exist please
15. fter that immediately when they are checked Notify if newer Freshtel Internet Access is available checkbox FRESHTEL 0800303003 www freshtel ua ZTEDR ZTE AX320 WiMAX USB MODEM USER MANUAL enables the updates procedure for regular updates There are three Interface Language selection option boxes at the bottom of current tab You can select your language from Ukrainian English and Russian All messages in user interface shall be changed immediately once the language is changed x FRESHTEL Modem connected vt Autolaunch Autoconnect FreshTel Ukraine FreshTel Russia vi Notify if newer FreshTel Internet Access is available e Pycckwit A3bIK English language D YkpaincbKa mopa Information In this tab information about FreshTel Internet Access can be achieved They are FreshTel Internet Access version Driver version Device model Device SW version and MAC address You ll get the contact center FreshTel and operator URL http www freshtel ua is at the bottom Go to My account in down left part of window is to URL http portal freshtel ua where an authorization including login and password the same as for internet access is to be passed Check for updates button will pop up a Check For Updates Window of which functions will be explained in the next section X FRESHTEL Modem connected Information FreshTel Internet Access version AX320v1 0 1B03 Driver version 5 2 115 4001 Device model bece0310 D
16. had been advised knew or should have known the possibility of such damages 1 6 Functions Functions Data service Connection management etc 1 7 Specification Mode of Access WiMAX Worldwide Interoperability for Microwave Access WiMAX Protocol 802 16e IEEE 802 16 2005 Frequency Allocation 3400 3600MHz Dimension W D H 86 7 mm x 27 4 mm x 13 mm Weight About 56 g 1 8 Appearance 1 USB Connector 2 Indicator Light FRESHTEL 0800303003 www freshtel ua ZTE ZTE AX320 WiMAX USB MODEM USER MANUAL 1 9 LED Indications Your Modem gives you at a glance status information via its LED indicator Here s a list of indicators and meanings Green status light Solid Green indicates the Modem is powered and service is available Flashing Green indicates data activity send receive Amber status light Flashing Amber indicates a transitional state initialization firmware updates acquiring network Red status light Indicates a problem state no network service available other errors 1 10 Working Condition Working temperature 10 C 55 C 14 F 131 F Working humidity 596 9596 Storage temperature 40 C 70 C 40 F 158 F Storage humidity 5 90 FRESHTEL 0800303003 www freshtel ua ZTERSH ZTE AX320 WiMAX USB MODEM USER MANUAL 2 Installing and Uninstalling the Modem 2 1 System Requirements The system requirements provided here reflect only the standards requ
17. hat can emit electromagnet wave Otherwise it may influence receiving of signals Don tuse the Modem immediately after a sudden temperature change e g from an air conditioned environment to high temperature and humidity outside In such cases there could be condensing moisture inside the Modem which can cause internal damage Unplug the Modem and leave it for 30 minutes before use Take the Modem carefully Don t drop bend knock or harshly treat it to avoid destructive damage Do not attempt to disassemble the Modem by yourself Changes and modifications made to the Modem without the approval of manufacturer could void your authority to operate this Modem In Aircraft Please power off the Modem before the airplane takes off In order to protect airplane s communication system from interference it is never allowed to use the Modem when it is in flight Using it before the airplane taking off should get aircrew s permission according to safety regulations 1 3 Cleaning and Maintenance The Modem is non waterproof please keep it dry and store in shady and cool place Do not use or store the device in dusty or dirty areas since its moving parts and electronic components can be damaged in such environment f you want to clean your Modem please use clean fabric that is a bit wet or anti static Do not use harsh chemical cleaning solvents or strong detergents to clean your Modem such as alcohol dilution agent and ben
18. ired to install and run FreshTel Internet Access Please see your Modem support documentation for additional specifications Operating System Windows OS family 2000 32 and 64 bit editions for 2003 XP Vista amp Win7 MAC OS Linux RedHat RHEL Fedora Debian Debian Ubuntu Ports One available USB port System Configuration Processor 466 MHz or higher 1 GHz or higher recommended Hard Disk 50 MB available disk space required RAM 256 MB minimum 512 MB or higher recommended Storage 50 MB available disk drive space 100 MB or more recommended 2 2 Inserting the Modem Insert the Modem as shown below When you insert the Modem into a computer for the first time your system will detect the new hardware automatically 2 3 Installing FreshTel Internet Access FreshTel Internet Access has the following features FreshTel Internet Access does not manage connections for any other wireless connection cards including those designed to operate on the major cellular networks To connect using another type of connection card exit FreshTel Internet Access from the system tray and then launch another connection manager program To return to WiMAX service of Modem turn off the other connection manager program and then launch FreshTel Internet Access The following steps show customers how to install driver and FreshTel Internet Access for the Modem on Windows XP Operating System Note Please make sure
19. zene Power off your Modem before you clean it 1 4 Limited Warranty The warranty does not apply to defects or errors in the product caused by a R easonable abrasion b Misuse including mishandling physical damage improper installation unauthorized disassembly of t he product c Water or any other liquid damage FRESHTEL d Any unauthorized repair or modification 0 800 30 30 03 www freshtel ua ZTE 320 WiMAX USB MODEM USER MANUAL e Power surges lightning damage fire flood or other events outside ZTE s reasonable control f Use of the product with any unauthorized third party products such as generic chargers 6 Any other cause beyond the range of normal usage for products End User shall have no right to reject return or receive a refund for any product from ZTE under the above mentioned situations This warranty is end user s sole remedy and ZTE s sole liability for defective or nonconforming items and is in lieu of all other warranties expressed implied or statutory including but not limited to the implied warranties of merchantability and fitness for a particular purpose unless otherwise required under the mandatory provisions of the law 1 5 Limitation of Liability ZTE shall not be liable for any loss of profits or indirect special incidental or consequential damages resulting from or arising out of or in connection with using this product whether or not ZTE
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