User Manual PilotOne
Contents
1. Phonak offers you a comprehensive worldwide warranty which becomes effective on the date of purchase Please ask your hearing care professional about the details and duration This warranty covers any repairs due to defects in material and or workmanship The warranty does not cover demage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non author ized service centers renders the Phonak warranty null and void This warranty does not include any services performed by a hearing care professional in their office This warranty applies to the Phonak products listed below Serial number Purchase date Hereby Phonak AG declares that this Phonak PilotOne is in compliance with the essential requirements of the Medical Device Directive 93 42 EEC amp the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the addresses below Manufacturer Phonak AG Laubisrutistrasse 28 CH 8712 Stafa Switzerland 20 This Phonak PilotOne is certified under USA FCC ID KWC PILOTONE1 Canada IC 2262A PILOTONE1 This remote control complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfe2. humidity of lt 95 non condensing Transport and storage conditions LX During transport or storage the temperature should not exceed the limit values of 20 60 Celsius and relative humidity of 90 for a long period of time The air pressure between 500 and 1100 hPa is appropriate The symbol with the crossed out garbage bin is to make you aware that this device may not be thrown away as normal household waste Please dispose old or unused device at waste disposal sites intended for electronic waste or give your device to your hearing care pro fessional for disposal Proper disposal protects the environment and health 23 Manufacturer Phonak AG Laubisrutistrasse 28 CH 8712 Stafa Switzerland www phonak com LE DX gej C CO Ka Uu N WY CH Uu C e a O LL lt ep F lt O N GC N gt N LO N N T op N oO Kei D gt S Wn S Li ta D p lt x 2 st x bei oO lt A
3. V type AAA LRO3 or AM4 Fig 1b Secure the battery cover by sliding it in the direction of the arrow Fig 1c The mini USB port cannot be used for battery charging Do not use rechargeable batteries 4 Using the Phonak PilotOne Step 2 Locking amp unlocking the remote control Your PilotOne is equipped with a lock function to prevent unwanted button press For storage and transportation you may lock the remote control Slide lock as shown to lock or unlock the remote control zc Lock Unlock For operation make sure PilotOne is unlocked Use the following steps to adjust your hearing aids Step 3 FlexControl optional Volume change FlexControl helps you optimize clarity and comfort for different listening situations using the buttons optional on selected hearing systems Press to increase Press to decrease Step 4 Program change button Use the program change button to switch listening programs Press and hold the program button gt 2 sec to re send the last program Step 5 Home Button Push the Home button to return to the startup hearing program and volume levels of your hearing aids Press and hold the home button gt 2 sec to select a favorite program configured by the hearing professional Notes m Your hearing aids may beep to confirm that your selection was applied m Both hearing aids are controlled at the same time m Please ask your he
4. Phonak PilotOne Remote Control User Guide PHONAK life is on 1 Welcome 2 Important safety information Please read before operating your Phonak PilotOne remote control for the first time Hazard warnings Information on product safety 3 Description 4 Step by step instructions for using the Phonak PilotOne remote control Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Inserting or replacing the battery Locking amp unlocking the remote control FlexControl Volume change Program change button Home Button Understanding the status light O 11 11 12 12 13 13 14 5 Troubleshooting 6 Service and warranty 7 Declaration of conformity 8 Information and explanation of symbols 16 18 21 Congratulations on the purchase of this Swiss quality product Your new Phonak PilotOne remote control was developed by Phonak one of the world s leading companies in hearing technology Your PilotOne remote control gives you access to the most important functions of your hearing aids PilotOne provides easy management of your hearing programs listening comfort and volume at any time Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing system has to offer If you have any questions please consult your hearing care professional Phonak life is on www phonak com Please read the information on the following pages befo
5. aring care professional to print your personal PilotOne report m The available hearing programs and volume levels are set by your hearing care professional Step 6 Understanding the status light the status light supports you with helpful information in the following way WA CA A With the unlocked PilotOne x DD EP m When unlocking Bess the status light is lit for one second indicating that PilotOne is ready to use m As long as a button is pressed the status light is lit until the button is released again m After pressing the program or home button the status light will flash to indicate the selected program D Automatic e Manual program 1 Manual program 2 etc B Mute All of the above light indications are either green or yellow color depending on the PilotOne battery status KAIN Green Battery ok I Yellow 20 left Replace the battery No light indication if a button is pressed m Unlock the PilotOne F amp B m If the status light still does not flash after a button press replace the PilotOne battery The hearing aid does not react to the remote control commands m Make sure your hearing aid is switched on and worn correctly m Hold the PilotOne no further than arms length Its surface should be oriented towards your face during operation m Ask your hearing care professional to re program your PilotOne Operating distance 1 meter 40 Fig 5 18
6. ing devices to dry PilotOne Gi Always use a high quality long life alkaline battery as replacement and dispose of the old one in an environmentally friendly way Do not use rechargeable batteries Ci Remove the battery if you are not using PilotOne for a long period of time Gi The digitally coded inductive transmission technology used in this remote control is extremely reliable and experiences virtually no interference from other devices It should be noted however that when operating the hearing system near computer equipment larger electronic installation or other strong electromagnetic fields it may be necessary to be at least 60 cm 24 away from the interfering device to ensure proper operation Gi X ray radiation CT or MRI scans may destroy or adversely affect the correct functioning of the PilotOne remote control Gi Do not use your PilotOne remote control in areas where electronic equipment is prohibited 3 Description WQOSCOLO FlexControl Volume PilotOne buttons lock Program change Home Button Eyelet for keyring lanyard Battery door PilotOne status light 4 Step by step instructions for using the Phonak PilotOne remote control Step 1 Inserting or replacing the battery Fig 1a Fig 1b Fig 1c Slide the battery cover in the direction of the arrow to remove it Fig 1a If necessary remove the old battery first Insert 1 new battery with the correct position Alkaline 1 5
7. re using your Phonak PilotOne remote control 2 1 Hazard warnings AN Keep this remote control out of reach of children under 3 years Use only a PilotOne that has been specially pro p grammed for your hearing aids by your hearing care professional Changes or modifications to the PilotOne that were not explicitly approved by Phonak are not permitted AN Batteries are toxic if they are swallowed Keep out of reach of children and pets If batteries are swallowed consult your physician immediately External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Phonak AG The mini USB port is to be used for programming purpose only by your hearing care professional Interference with medical devices This remote control uses low power digitally coded transmission to communicate to your hearing aids Although unlikely interference with medical devices such as pacemakers is possible Therefore pacemaker users must not keep this remote control in or near a breast pocket 2 2 Information on product safety Protect PilotOne from excessive moisture bathing swimming and heat radiator car dashboard Protect it from excessive shock and vibration Gi Clean PilotOne using a damp cloth Never use household cleaning products washing powder soap etc or alcohol to clean PilotOne Never use a microwave or other heat
8. rence that may cause undesired operation Changes or modifications made to this PilotOne not expressly approved by Phonak may void the FCC authorization to operate this device Australia N15398 New Zealand 11285 With the CE symbol Phonak AG confirms that this Phonak product including accessories meets the requirements of the Medical Devices Directive 93 42 EEC as well as the R amp TTE Directive 1999 5 EC on radio and telecommunications transmitters The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these user instructions adhere to the requirements for an application part of Type BF of EN 60601 1 The surface of the device is specified as application part of Type BF 21 22 AO E Operating conditions This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides This symbol indicates that it is import ant for the user to pay attention to the relevant warning notices in these user guides Important safety information for handling and product safety Australian EMC and Radiocommunic ations compliance label This device is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides 10 55 Celsius and relative
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