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User`s manual - Wacom Asia Pacific

1. CARE AND MAINTENANCE This section provides tips for the care and maintenance of your Cintig 13HD Caring for Cintig Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintig LCD screen surface clean Dust and dirt particles can stick to the pen and cause excessive wear to the screen surface Regular cleaning will help prolong the life of your LCD screen surface and pen Keep Cintiq and the Grip Pen in a clean dry place and avoid extremes in temperature Room temperature is best To protect your pen store it in the pen case or pen stand if you will not be using it Cintig and the Grip Pen are not made to come apart Taking apart the product will void your warranty Important Take care to never spill liquids onto the Cintig or the pen Be especially careful of getting the display Rocker ring ExpressKey or pen buttons and tip wet as they contain sensitive electronic parts that will fail if they are exposed to liquids Prevent scratching by replacing your pen nibs frequently When the nibs are worn or pointed they can damage your Cintiq See replacing the pen nib To clean the Cintig casing or the Grip Pen use a soft damp cloth you can also dampen the cloth using a very mild soap diluted with water Do not use paint thinner benzine alcohol or other solvents to clean the product casing or pen To clean the screen use an anti static cloth or a slightly damp cloth When cleaning apply only a light amount of
2. Click OK to accept the selection Browse The dialog box will close and the OPEN RUN option you have selected will be assigned as the pen button option Simply press the pen button to launch the assigned option If your selection is for the Radial Menu it will be displayed in the Radial Menu INK TOGGLE Mac only Toggles the ink in any application function of Ink on and off Ink recognizes and converts your handwriting into text and inserts it into a document Handwriting recognition must be turned on for this function to work See your Mac help for information on working with Ink ON SCREEN KEYBOARD Launches the on screen keyboard when you press the button to which this function is assigned Press the button to close the keyboard when open EXPOSE Mac only Tiles all open windows To access this option first choose KEYSTROKE and then click on the ADD SPECIAL menu within the dialog box PRESSURE HOLD Locks the pressure at the current pressure level until the button is released For example you can paint with pressure sensitivity until you reach the brush size that you like You can then press the button and continue painting with the same size brush until the button is released Contents Index CintiQ wo 2 taap FUNCTION NAME DESCRIPTION PRECISION MODE Changes the mapping around the current pen tip position so that you must move the pen farther for the screen cursor to cover a specific distance
3. Customize Current Pressure have used apen on the pen display i Double Click Click Right Click Tip Double Click Distance Q Large Resets the selected tab to its default product Options Displays Advanced options settings Downloads or displays this manual Tool Tips are available for most control panel items Position the screen cursor over an item and let it rest there The appropriate Tool Tip will pop up in a few moments Your keyboard tab and arrow keys can also be used to navigate the control panel Contents Index ti can CintiQwo ers taap Control panel lists and tabs The control panel TABLET TOOL and APPLICATION lists allow you to select the display tablet tool or application for which you want to change settings The TABLET list displays an icon for any supported pen display or tablet that has been ae m installed on your system and is currently Cintig 13HD connected All settings shown below the list apply to the selected pen display or tablet Took lt a e The control panel will not launch unless a me Functions _ a supported pen display or tablet is connected Ka A to the computer da e Settings can only be viewed or changed for an attached pen display or tablet Current selections are highlighted e Apen display or tablet cannot be deleted from the control panel list unless it is attached to t
4. Centre Mathura Road New Delhi 110025 India Telephone 91 11 40601200 Fax 91 11 40601235 Contents Index WACOM EUROPE GMBH Europark Fichtenhain A9 47807 Krefeld Germany Internet http www wacom eu WACOM CO LTD ASIA PACIFIC DIVISION Sumitomo Fudosan Shinjuku Grand Tower 31F 8 17 1 Nishi Shinjuku Shinjuku ku Tokyo 160 6131 Japan Telephone 81 3 5337 6709 Fax 81 3 5337 6514 WACOM KOREA CO LTD 1211 12F KGIT Sangam Center 1601 Sangam dong Mapo gu Seoul 121 913 Korea Telephone 82 2 557 3894 Fax 82 2 557 3895 WACOM SINGAPORE PTE LTD 5 Temasek Boulevard 12 09 Suntec Tower Five Singapore 038985 Telephone 65 6258 8640 Fax 65 6258 8697 WACOM HONG KONG LIMITED Room 1201 Tai Tung Building 8 Fleming Road Wanchai Hong Kong Telephone 852 25739322 Fax 852 25739500 t a a D
5. Make sure the Cintig is turned on e Check that the AC power adapter is plugged into both the Cintig and an active power outlet e Use only a power adapter specified for use with your Cintiq Other adapters may cause damage to your product The pen works only in mouse The driver software for the tablet portion of the Cintiq was not installed mode and does not draw or or did not load properly write with pressure sensitivity e Make sure the driver software is installed and functioning e Install the driver software in accordance with step 2 software installation The pen does not draw or Some applications require that you turn on the pressure capabilities write with pressure sensitivity within the application or selected tool before the pen will respond as a pressure sensitive tool Verify also that your application supports pressure sensitivity Clicking is difficult Open the Wacom Tablet control panel and go to the PEN tab Try using a lighter TIP FEEL The pen selects everything or Open the Wacom Tablet control panel and go to the PEN tab Move the will not stop drawing TIP FEEL slider toward FIRM or select CUSTOMIZE and increase the CLICK THRESHOLD setting If this does not help see testing controls and input tools Content Ind en a AM Cintia so Contents taap Double clicking is difficult e Be sure you are quickly tapping the screen twice in the same place Wacom recommends using
6. OFF if you do not want double click assist R e Usea soft TIP FEEL for a wider range of pressure values in most pressure sensitive applications e In some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen will be magnified on the screen If you experience this try a firmer TIP FEEL setting e To make double clicking easier expand the tap area that accepts a double click the double click distance e A large double click distance may cause a delay at the beginning of brush strokes in some drawing applications This may also cause a delay at the beginning of a drag action or inking stroke If you notice such effects try setting a smaller double click distance and using the side switch to double click You can also set an ExpressKey to double click Contents Index a 4 4 35 i nt IQ ans Contents aap ADJUSTING ERASER FEEL To adjust the eraser sensitivity of your pen select the ERASER tab Customizes the amount of pressure needed to erase Select the function to perform when using the eraser Pen Eraser Calibrate Eraser Feel Erase Click to further customize Soft Firm Customize the eraser sensitivity With your screen cursor positioned over an _ _ Click Full empty area of the control panel press down on the Cintiq s screen with your pen eraser Use the pressure bar to determine how hard you must pr
7. To download a new software driver when available from the Internet see obtaining software updates To uninstall the software driver see uninstalling Cintiq G nt IQ ans Contents CINTIQ FEATURES After you have set up your Cintig take some time to familiarize yourself with the features and components Although they will appear as separate devices to your operating system the display and tablet sensor function as an integrated output and input device The tablet sensor reports pen coordinates pressure tilt switch eraser and other information Use the Wacom Tablet control panel to customize options for ExpressKeys Rocker ring Home button pen settings calibration display toggle and other features See Customizing your Cintig To improve your workflow in graphics or other applications Cintiq features ExpressKeys and a Rocker ring While using the pen with your dominant hand you can use your other hand to operate the ExpressKeys and Rocker ring and Home button These customizable features can be used to perform frequently used functions or keystrokes or to emulate button clicks or modifier keys See using the ExpressKeys A Display Toggle function enables you to toggle the screen cursor between Cintig and your computer For example Cintig can be used as a pen display where the cursor is positioned at the pen tip location or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire deskto
8. To learn more see Customizing your Cintig Note Not all product models are available in all regions Cintig features Pen features Contents Index G nt IQ ans Contents SETTING UP YOUR CINTIQ Your Cintig 13HD functions as both a display and a pen tablet Follow the instructions below to complete the hardware and software installation Important You MUST install the Wacom driver software for correct pen on screen functionality System requirements Installation Step 1 Hardware installation Step 2 Software installation SYSTEM REQUIREMENTS Make sure your computer meets the following minimum system requirements e PC Windows 8 or Windows 7 32 or 64 bit configurations One available USB and interface port and CD ROM drive HDMI port or other port to connect a display adapter AC adapter provided e Mac OS X v10 6 or later Intel based platforms only are supported One available USB port and interface port and CD ROM drive HDMI port or other port to connect a display adapter AC adapter provided A 3 in 1 cable and an AC adapter for connecting the Cintig to your computer and to a power source is provided Note If your computer does not have an HDMI port you will need an HDMI adapter to connect your computer to the Cintiq Contents Index G nt IQ ans Contents INSTALLATION STEP 1 HARDWARE INSTALLATION In this step connect the USB interface power and adapter cables Refer to the
9. cabling diagram or Getting to know your Cintig 5 6 7 Important Never connect or disconnect the video or power cables while your computer or Cintig are powered on This can damage the display or video card Turn off your computer Connect the interface and video plugs of the 3 in 1 cable to the available USB and HDMI ports on your computer Note Wacom recommends connecting the USB cable directly to your computer and not to a USB hub attached to your computer Connect the adapter plug of the 3 in 1 cable to the power adapter Connect the remaining end of the 3 in 1 cable to the Cintiq Install the wall plug on the power adapter Note that the plug can be reversed to accommodate different outlets Plug the power adapter into an AC outlet Turn on the Cintig by pressing and holding the power button for 3 4 seconds When the Cintiq is receiving a video signal the status LED on your pen tablet will glow white When you touch the pen to the tablet surface the white light will brighten When the Cintig is connected to your computer but no video signal is being received the status LED will show a blinking white light Contents Index nt IQ mens Contents Cintiq connection diagram 3 in 1 cable Interface and USB connectors Adapter plug Power adapter A Caution Only use a power adapter provided or an identical adapter for use with your Cintiq Use of an improper power adapter may d
10. came with your operating system or applications GENERAL PROBLEMS No display The status LED does not light e Verify that the AC power cable is connected and that the Cintig is turned on e In the Wacom Display Settings dialog adjust the contrast and brightness controls or choose ADVANCED and then FACTORY RESET to return the Cintig to its original settings The status LED is blinking e Your computer may be in a power management mode Touch the pen tip to the screen move the mouse or depress any key on your keyboard e Turn off both your computer and the Cinti Check the video cable for bent or broken connector pins Then properly connect the video cable and turn on the Cintiq and your computer e Verify that the video card and cable are properly installed A cable disconnect go to power save message appears briefly on the screen An out of range message appears briefly on the screen e Check that your computer is turned on e Verify that you are using the video cable that came with the Cintiq e Check that the video cable is fully connected e Turn off both your computer and the Cintig Check the video cable and any video adapters for bent or broken connector pins Then properly connect the video cable and any necessary adapters e The input signal frequency is incorrectly set or not compatible with the Cintig Set the refresh rate to a vertical frequency that is compatible with your Cintiq If
11. e Windows Click on the Windows START button and choose ALL PROGRAMS Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option e Mac Open SYSTEM PREFERENCES from either the Start menu the Apple menu or from the APPLICATIONS folder Then click on the WACOM TABLET icon You can begin customizing Cintiq after opening the control panel See User specific preferences are supported After logging on each user can customize their personal settings in the Wacom Tablet control panel Switching to another user will load the settings for that user VIEWING SETTINGS AND EXPRESS VIEW You can access an interactive diagram of the current Cintiq settings by assigning the Settings function to an ExpressKey or Rocker ring position When you click that key or position you can click any item on the diagram to change the setting When you select the Show Express View checkbox on the ExpressKeys tab of the control panel Express View allows you to see the setting for any individual ExpressKey or Rocker Ring position or the Home button To see the setting press and hold the item You can turn off this feature by deselecting the checkbox The Express View display closes approximately 1 second after you release the ExpressKey Contents Index CiNtiQ wo ers taap CONTROL PANEL OVERVIEW Use the Wacom Tablet control panel to customize your Cintiq or Grip Pen When you open the control panel an icon for the Grip Pen or other input
12. pen Pen Eraser Calibrate Tip Feel Tilt Sensitivity Soft Firm Normal Customize Current Pressure Double Click Click Full Drag to increase or decrease TILT SENSITIVITY Test the new setting in an application that supports tilt The tilt setting applies to both the tip and eraser of your tool Tilt is direction sensitive and can be used in some applications to control brush orientation or other characteristics When you bring the pen tip within Right Click 5 mm 0 20 inch of the screen surface Tip Double Click Distance Off Large Click L Default without touching the screen and press the upper or lower side switch the selected function occurs Tip To make double clicking easier set the side switch to double click automatically by selecting DOUBLE CLICK Double click here to change the function assigned to the pen tip The tip must be set to CLICK in order to draw in most graphics applications You can change the SIDE SWITCH MODE to fit the way you like the pen to work when using click functions To access the SIDE SWITCH MODE settings click on the OPTIONS button at the bottom of the control panel In the OPTIONS dialog box e Select HOVER CLICK to perform click functions without touching the pen tip to the Cintiq s screen surface e Select CLICK amp TAP and press the side switch while touching the pen tip to the pen screen surface in order t
13. pen slightly above the Cintiq screen without touching the screen surface Press the pen tip on the screen to make a selection Note Calibrating the Cintig ensures correct alignment of the screen cursor with the pen tip If the screen cursor does not jump to a position near the pen tip when you place the pen on the screen then the Cintiq software driver may not be installed or is not loading Install the driver software if necessary Otherwise see troubleshooting CLICKING Tap the screen once with the pen tip or touch the pen to the screen with enough pressure to register a click Tip Configure Windows 7 to select when hovering the pen over an icon and to launch the icon with a single click To turn on this feature first open a folder From the ORGANIZE pull down menu choose FOLDER AND SEARCH OPTIONS From the GENERAL tab select SINGLE CLICK TO OPEN AN ITEM POINT TO 9 SELECT N7 Press the upper side switch when set to DOUBLE CLICK or guickly tap the screen twice in the same place with the pen tip Double clicking is easier when using the pen perpendicular to the Cintig s gt screen w Contents Index a 4 4 21 Ci ie S5 taap DRAGGING Select an object then slide the pen tip across the screen to move the object USING THE SIDE SWITCH The pen comes equipped with a side switch This switch has two customizable functions that can be selec
14. pressure to the screen and do not make the surface wet Do not use detergent to clean the screen as this may damage the Cintiq s screen Damage of this kind is not covered by the manufacturer s warranty Contents Index CintiQ eo os tiada REPLACING THE PEN NIB To protect your Cintig from damage and for best performance periodically replace your pen nibs Important Replace the pen nib before or when it looks like this vf 1 To replace your pen nib use the nib removal tool a pair of tweezers needle nosed pliers or similar instrument to pull the nib straight out of the pen 2 Use the same tool to grasp the new nib and place it into the end of the pen 3 Slide the end of the new nib straight into the barrel of the pen Firmly push the nib until it stops I PX ON Nib Replace when 1 mm 0 04 inch or less The pen nib tip will wear with normal use Excessive pressure will cause it to wear more quickly Replace the nib when it gets too short or develops a flat edge A Warning Choking hazard Prevent children from swallowing the pen nib or side switch The pen nib or side switch may accidentally be pulled out if children are biting on them For replacement parts see ordering parts and accessories Important e When not in use place the pen in the pen case or pen stand or lay it flat on your desk e When the optional Airbrush is not in use lay it flat on your desk e To maintain the sensitiv
15. settings FactoryReset Contents Index a 4 4 c2 26 CiNtiQ wo ers t aap POWER SAVING Cintiq conforms to VESA power saving guidelines When used with a Display Power Management Signaling DPMS compliant computer or video card the display will automatically comply with the power saving parameters shown below COMPUTER MODE VIDEO Power STATUS LED consumption PowerON Actie 45Worless Whte Power save mode Blanked 1W or less Blinking white OFF mode Blanked 0 5W or less Off When power saving functions are in effect the screen display is darker than usual Contents Index nt IQ ans Contents CUSTOMIZING YOUR CINTIQ After mastering the basics of using your pen and Cintig 13HD interactive Cintig you may want to customize the way Cintiq works This chapter describes how to adjust your Cintiq and input tool settings Advanced users can learn how to further optimize Cintig by creating application specific settings Manage your control panel settings Control panel overview Calibrating the Cintig Customizing the pen Customizing the ExpressKeys Button functions Using and customizing the Radial Menu Working with Display Toggle Application specific settings Working with multiple tools Renaming the tablet in the tablet list Contents Index CintiQ wo 2 aap MANAGE YOUR CONTROL PANEL SETTINGS Launch the Wacom Tablet control panel by using the pen on the Cintiq
16. the ROCKER RING tab Each position on the Rocker ring as well as the Home button can be customized to perform a Display Toggle modifier keystroke or other function The default settings for the Rocker ring positions and Home button are shown below ExpressKeys Rocker Ring Display Toggle Radial Menu Keystroke Und Choose a function to perform when da the Rocker ring position or Home button is pressed These functions can be defined for use with specific applications Display Toggle Z See Using the ExpressKeys Rocker ring and Home button for more information Windows Key zj Radial Menu X Precision Mode J Show Express View Default Contents Index a 4 4 40 Cintia a Contents di me ye BUTTON FUNCTIONS Customize Cintig for the way you like to work Simply use the Wacom Tablet control panel to change the button function that is assigned to a pen tool button ExpressKey or Radial Menu setting Button function options may vary depending on your Cintig model Not all options are available for all controls or Cintig models FUNCTION NAME DESCRIPTION CLICKS e CLICK Simulates a primary mouse button click Be sure at least one button performs this function so you can always navigate and click e RiGHT CLICK Simulates a right mouse button click which displays a context menu e MIDDLE CLICK Simulates a middle mouse button c
17. the newly added tool e Identical tools will use the same settings To remove a selected tool from the Toot list click on the TOOL list button In the dialog box that appears click DELETE to confirm your selection The selected tool is removed from the list along with any custom settings you may have created for it A removed tool can be added back to the TOOL list by placing it back onto the pen screen Contents Index a 4 4 52 G nt IQ ans Contents TROUBLESHOOTING If you are having trouble Wacom recommends you do the following 1 If the Wacom driver failed to load properly first perform the recommended action in any error message that may appear on your screen If that does not solve the problem review the troubleshooting procedures in this chapter 2 If the Cint iq does not function properly refer to troubleshooting or pen tablet troubleshooting Your problem may be described there and you can try the solution offered 3 Check the Notes linked to the driver download screen on the CD for any updates 4 Visit www wacom com and choose the Wacom website for your region where you can check the product FAQs Frequently Asked Questions 5 If you are having a compatibility conflict between Cintiq and a new hardware or software product see obtaining software updates for information on downloading an updated software driver Wacom periodically updates the software driver to maintain compatibility wi
18. the side switch to double click e Open the Wacom Tablet control panel and go to the PEN tab Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL e Set an ExpressKey to DOUBLE CLICK e Windows Try setting your system to launch programs with a single click See clicking The eraser selects everything or will not stop erasing Open the Wacom Tablet control panel and go to the ERASER tab Move the ERASER FEEL slider toward FIRM or select CUSTOMIZE and increase the CLICK THRESHOLD setting If this does not help see testing controls and input tools You notice a delay at the beginning of pen or inking strokes Open the Wacom Tablet control panel and go to the PEN tab Try decreasing the Tip DOUBLE CLICK DISTANCE If that does not work move the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double click assist You have to press hard with the pen when clicking drawing or writing Open the Wacom Tablet control panel and go to the PEN tab Move the TIP FEEL slider toward SOFT or select CUSTOMIZE and decrease the SENSITIVITY and CLICK THRESHOLD settings The pen tip does not function e Be sure you are using only the pen that came with your product or a Wacom accessory pen specified for use with the Cintig 13HD Other pens may not function properly on the Cintiq e Check the Wacom Tablet control panel PEN tab and verify that a CLICK function is assign
19. to set a scrolling speed for use in applications that do not support Pen Scroll Speed grabber hand pixel level panning 9 e Aslower setting reduces the scroll rate and is useful for close up and sow detail work where you need precise control of the image e As you move the pen tip the document or image is repositioned to Defaut follow the direction of pen movement on the Cintiq s screen surface e Release the button or lift the pen tip from the screen surface when you are done e In some application windows the document will precisely follow the screen cursor as you move the pen tip while in others it will simply move in the same general direction as the screen cursor Fast Note The Pen Scroll Speed does not affect applications that pan with a grabber hand Cancel SHOW DESKTOP Minimizes all open windows to display a clean desktop SWITCH APPLICATION Brings up the application switching dialog box with focus on the next open application On Windows 8 Windows 7 systems running Aero Flip 3D will be activated with focus on the next open application Contents Index a 4 4 B 43 CintiQ wo 2s taap FUNCTION NAME DESCRIPTION OPEN RUN Opens a dialog box where you can select a specific application file or script to launch Click BROWSE to locate an Run Application application file or script to Application to run launch The selection you make appears in the NAME box
20. use less pressure on the screen when working with the pen When a still image is displayed for a long period of time an after image may remain for a short time To prevent this use a screen saver or other power management feature To extend the life of the Cintiq backlight set your computer s power management to turn off the display when not in use for extended periods of time Your eyes may feel more comfortable if you reduce the screen brightness when working with Cintig for extended periods of time This will also extend the life of the backlight and reduce the heat felt on the screen surface For troubleshooting tips see troubleshooting Contents Index STEP 2 SOFTWARE INSTALLATION Important You MUST install the Wacom driver software for correct pen on screen functionality Save your work and close all open applications 2 Temporarily disable any virus protection programs 3 Insert the Installation CD into your computer s CD ROM drive If the software installer menu does not display double click on the INSTALL or STARTUP icon located on the CD When available you can also download and install the latest software driver from the Wacom website for your region 4 Click INSTALL TABLET and follow the prompts to install the driver software 5 Reactivate your virus protection program 6 After completing the software installation make sure you can use your pen on the Cintig screen to move the screen cursor When
21. with your Cintiq check the appropriate installation section in this manual to make sure the Cintiq is installed correctly Then review the troubleshooting procedures If you cannot find the answer in this manual you may find updated information about your problem in the Notes linked to the driver download screen located on the Installation CD You can also check the product FAQs Frequently Asked Questions If you have an Internet connection you can download the latest software drivers from the Wacom website for your region See obtaining software updates Check the Customer Care options on the Wacom website for your region You may find answers to your guestions without having to make a phone call If you cannot solve the problem and you think your Wacom product is not working properly contact the Wacom support staff for the area where your product was purchased You can find contact information by checking the Wacom website for your region When you call you should be at your computer with the following information available e This manual e Serial number See the label on the back of the Cintiq e Driver version number See the Installation CD or click on the Wacom Tablet control panel ABOUT button e The make and model of your computer and operating system version number e The make model and connection type of your video card e A list of peripheral devices attached to your computer e The software application a
22. your region and check the Customer Care Knowledge Base for details The installer is asking for a password What is the password The computer is looking for a password that is either your personal password or the administrative password to log into the computer If your personal password does not work and you are in a business environment you will need to ask the system administrator to install the tablet for you The operating system requires the user to have administrative access to install a hardware device The pen and screen cursor do not line up Why The Cintiq needs to be calibrated This should be done each time you reinstall the tablet driver or delete the Cintiq preference file See calibrating the cintiq How do I reset my Cintiq preferences to the default settings See managing preferences Can delete all Cintig preferences at one time Yes See managing preferences What is the best way to clean Cintiq See Caring for Cintiq How do I change the nib tip of my pen See replacing the pen nib Where can obtain spare parts and accessories See ordering parts and accessories How do find the product model and serial number These are labeled on the back of the Cintiq The model number is typically located above the bar code and the serial number just below the barcode The model number and serial number is needed for all Customer Care support requests Contents Index a 4 4 69 nt IQ ans Contents
23. ANDEDNESS Your Cintig can be used in either one of two landscape orientations During the installation process you were prompted to choose a default configuration for Cintiq based on whether you are right handed or left handed The configuration you chose was used to determine the default settings for the ExpressKeys You can use the Wacom Tablet control panel to reconfigure Cintiq for left handed or right handed users at any time To reconfigure for left or right handed use Options 1 Launch the Wacom Tablet control panel and click OPTIONS se en mm eee reg ag ee 2 Choose the appropriate setting for your preferred handedness S Hover ick A PF i Hold the pen tip close to the tablet and press the side switch to do a 3 Click OK The existing ExpressKey settings are swapped or Pesan sea bae kmene S en flipped between left and right Click amp Tap l l N ote Wang E aral tap the pen tip to the tablet to do a right click The handedness setting does not affect the default orientation This is the default setting for Tablet PCs of the Cintig To change the orientation of the Cintig modify the a display settings for your operating system Right Left Pressure Compatibility Adjusts the pen pressure for compatibility with older applications that only support 1024 pressure levels Default Cancel USING THE GRIP PEN The cordless battery free pen senses the amount of pressure and tilt you a
24. Content CINKIQ s interactive pen display User s manual Cintig 13HD DTK 1300 Setting up your Cintig IInstallation Calibrating the Cintig Customizing your Cintig Pen features Working with Display Toggle Using the ExpressKeys Rocker ring and Home button Working with multiple monitors Troubleshooting Technical support options Wo CO mMm Contents Index nt IQ ans Contents Cintig 13HD User s Manual Version 1 0 Rev C0413 Copyright Wacom Co Ltd 2013 All rights reserved No part of this manual may be reproduced except for your express personal use Wacom reserves the right to revise this publication without obligation to provide notification of such changes Wacom does its best to provide current and accurate information in this manual However Wacom reserves the right to change any specifications and product configurations at its discretion without prior notice and without obligation to include such changes in this manual The above year indicates when this manual was prepared However the date of release to the users of the manual is simultaneous with the introduction into the market of the applicable Wacom product Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft and Windows are either registered trademarks or tra
25. ROGRAM or ADD OR REMOVE PROGRAMS 3 Select WACOM TABLET and click on the REMOVE button Note You may need to reboot your computer for the uninstall to take effect Mac 1 From the Go menu choose APPLICATIONS and open the WACOM TABLET folder 2 Double click on the WACOM TABLET UTILITY icon Click on the TABLET SOFTWARE REMOVE button Enter your administrator log on name and password 3 After the removal is completed click OK 4 Shut down your computer and turn off the Cintig When your computer and Cintig are off disconnect the Cintiq from your computer See obtaining software updates for information on downloading a new software driver when available from the Internet Content Ind r NN CiNtiQ wo e taap MANAGING PREFERENCES Use the Wacom Tablet preferences utility to manage your Cintiq preferences for single or multiple users Close any open applications Windows 8 From the Windows 8 Start screen click the WACOM TABLET PREFERENCE FILE UTILITY tile If you are using the Windows 8 Classic Desktop press the Windows key on your keyboard or select the Windows icon in the Charms bar to access the Start screen Windows 7 1 Click the START icon and select ALL PROGRAMS 2 Select Wacom and WACOM TABLET PREFERENCE FILE UTILITY Set your preferences in all Windows systems as follows e To remove preferences for the current user click REMOVE under MY PREFERENCES e To delete preferences for multiple users cli
26. Show Express View 4 Default Consider some of these ways to use the ExpressKeys and Rocker ring and Home button e Set a key to a commonly used keyboard shortcut file or application e If you cannot or prefer not to use the side switches on your Grip Pen you can set a key to right click or double click e Choose from any of the other available functions See customizing the ExpressKeys for details Important Some applications can override and control the ExpressKey or Rocker ring functions For details see using applications integrated for tablet control Contents Index a 4 4 24 CintiQwo Se taap WORKING WITH MULTIPLE MONITORS When working with Cintiq and additional monitors on the same system the screen cursor movement on the standard monitors will depend on your system configuration If a second monitor is connected in mirror mode both Cintiq and the other monitor will show identical images and screen cursor movement If you are using Cintiq with other monitors in extended monitor mode you have several options for navigating on the other monitors Note If you are using more than one monitor your Cintig 13HD will always be a second monitor or display e Set an ExpressKey Rocker ring or pen side switch to the DISPLAY TOGGLE function You can then press the button to toggle the screen cursor between Cintig and your other displays For example Cintig can be used as a pen display where the screen cursor
27. ablet control panel e When an ExpressKey is overridden by an application the ExpressKey setting will automatically update using either Application Defined or the new function name Some or all of the ExpressKeys or Rocker ring or Home button may be overridden depending on the application e An integrated application will control the ExpressKeys Rocker ring or Home button only when that application is active and in the foreground When you close the application or select a new application pane to work in your Wacom Tablet control panel settings are returned to their previous state e To review ExpressKey Rocker ring Home button or pen function settings for the current front most application set an ExpressKey to SETTINGS and press the key at any time Applications that have been integrated in this manner will typically provide you with the opportunity to opt out or disable this functionality when first using your Wacom product with the application See the documentation provided with your application for any specific details on functionality and how to customize or disable this feature If an automatic prompt or the application s documentation do not describe how to disable this behavior you can use the Wacom Tablet control panel to create application specific settings that will override the behavior of the integrated application See also managing preferences Important If an application specific setting has been created for an i
28. amage the Cintiq 8 Turn on your computer The Cintig will install as a default monitor 9 As necessary configure the display control panel settings for the proper size and color resolution For best results set Cintiq to the maximum native resolution of 1920x1080 See the Important Product Information IPI guide located on the Installation CD for details about resolution sizes that can be used with Cintiq The display size and color resolution may be constrained by the capabilities of your video card 10 To fine tune the Cintiq see adjusting the display Windows If you are using Cintiq as a secondary display you may first need to enable Cintiq in your display properties control panel After the LCD monitor portion of the installation is working to your satisfaction move on to step 2 software installation Notes Each LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect display Wacom does not allow any pixel to be always white A small number of subpixels are allowed to show a wrong color for some parts of the color spectrum See the IPI guide for more information Content Ind mm n A nt IQ ens Contents If an image has fine striping such as screen stripes it may appear to flicker or display a moir pattern Do not apply excessive pressure on the screen surface it may cause the appearance of a moir or pooling pattern If this occurs
29. an only be viewed or Ga lt A k 5 L_ All Other Photoshop Painter 12 x64 Er changed for an attached pen display or tablet os Application To add a new pen display or tablet connect it to your computer The system will automatically find the pen display or tablet and initialize it An icon for the pen display or tablet will then appear in the control panel Important When installing additional pen display units or tablets on Windows systems the eraser function may not work in some applications when using the additional pen display s or tablet s The eraser function will continue to work correctly using the first pen display or tablet that was added to the control panel To remove one of multiple pen displays or tablets from the driver select the pen display or tablet to be deleted and click on the button next to the TABLET list e A pen display or tablet must be attached to the computer before it can be deleted from the control panel list You will need to restart your computer before you can again add the tablet to the driver Contents Index a 4 4 Bb 75 CintiQo ers taap USING APPLICATIONS INTEGRATED FOR TABLET CONTROL Some software applications may be designed to directly control ExpressKey or Rocker ring functions When working in an application that has been integrated in this manner the ExpressKeys or Rocker ring may perform differently than the function that is set in the Wacom T
30. ary reaching The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain e If you have not already done so set up the Cintig for your preferred handedness See Configuring Cintig for handedness e If working with a keyboard consider locating the keyboard slightly below the desk surface in an adjustable keyboard tray e Maintain a good posture at all times Contents Index G nt IQ ens Contents e Periodically shift your gaze from your computer and focus on other objects within the room This will help to relax your eyes e Use a gentle grip when working with the pen Take short breaks between tasks to stretch and relax your muscles e Alternate tasks throughout the day Minimize awkward postures and repetitive movements e Change your position if you feel any discomfort e Study the rest of this chapter to learn more about working with Cintiq e Do not pull the cabling from their computer connections by accidentally moving the Cintig too far from the computer Note regarding RSI Wacom makes no representation promise or guarantee that Wacom products will cure or prevent in whole or in part mouse induced repetitive stress symptoms injuries or conditions Individual results may vary Always obtain competent medical advice to determine the most appropriate treatment for your specific situation Contents Index G nt IQ Pa Contents CONFIGURING CINTIQ FOR H
31. ations See application specific settings Use your pointing device to click OK to accept or Cancel to exit Deletes the last entry in the keystroke entry box Add Special gt Clears the entry box Cancel To learn which keystroke shortcuts are supported by a particular application see the documentation that came with the application Enables you to simulate modifier key s such as SHIFT ALT or CTRL for Windows Or SHIFT OPTION COMMAND and CONTROL for Mac Many applications use modifier keys to constrain the size or placement of objects MODIFIER Choose one or more modifier options Choose a CLICKS option to simulate pressing a button of the selected type on a mouse sia El Ctrl Right OK Cancel Contents Index a 4 4 B 42 CintiQ eo 2 taa FUNCTION NAME DESCRIPTION RADIAL MENU Displays the Radial Menu on your screen Each level of the hierarchical menu consists of eight menu slices which may contain various features and options to choose from BACK Simulates the BACK command in browser applications FORWARD Simulates the FORWARD command in browser applications PAN SCROLL Enables you to position a document or image in any direction within the active pane Do this by pressing a pen button set for PAN SCROLL and then dragging with the pen tip across the Cintiq s screen When you select PAN SCROLL you are Pen Saoti ot i ll prompted
32. cept Japan and China Detailed Asia Pacific Limited Warranty policy and product registration may be found online at http www wacom asia com To obtain technical support or Warranty service within Southeast Asia Oceania and Taiwan please contact the Wacom Customer Support Service Phone numbers can be found here http www wacom asia com support contact Should you have any guestions about this Agreement or if you desire to contact Wacom for any reason please contact in writing IN NORTH AND SOUTH AMERICA CONTACT Wacom Technology Corporation 1311 SE Cardinal Court Vancowver Washington 98683 U S A IN ASIA PACIFIC CONTACT Wacom Co Ltd Asia Pacific Office Harmony Tower 18F 1 32 2 Hon Cho Nakano Ku Tokyo 164 0012 Japan Contents Index IN JAPAN CONTACT Wacom Co Ltd 2 510 1 Toyonodai Otone Machi Kitasaitama Gun Saitama 349 1148 Japan IN MAINLAND CHINA EXCEPT HONG KONG CONTACT Wacom China Corporation Unit 2807 28th Floor SK Tower No 6 Jia Jianguomenwai Avenue Beijing 100022 China E mail support wacom com cn ti can Cintia a Contents di K me Ms ORDERING PARTS AND ACCESSORIES For a list of available parts and accessories visit the Wacom website for your region You can also do the following e Inthe USA or Canada call 1 888 884 1870 toll free or visit Wacom s website at http direct wacom com USA only e In Europe call 49 0 180 500 03 75 or send an
33. ck REMOVE under ALL USER PREFERENCES Administrator rights are required to delete preferences for all users Relaunch any currently open tablet aware applications that you may be running e To back up your preferences click BACKUP under MY PREFERENCES e To restore preferences that you had previously backed up click RESTORE under MY PREFERENCES e Carefully follow any prompts that may appear Mac Open the main APPLICATIONS folder Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY e To remove preferences select CURRENT USER or ALL USERS Then click REMOVE Log out then log back in When the software driver loads it will create a new preferences file with the factory defaults e To back up your preferences select CURRENT USER or ALL USERS Then click BACKUP e To restore preferences that you had previously backed up select CURRENT USER or ALL USERS Then click RESTORE e Carefully follow any prompts that may appear Contents Index CintiQ ao os taa INSTALLING MULTIPLE TABLETS Any Cintiq or tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel TABLET list Select a pen display or tablet icon for which Tablet mE to customize tool and application settings Cintig 13HD e The control panel will not launch unless a supported pen display or tablet is Took F FA connected to the computer kinen Grip Pen lz e Settings c
34. ckly restore tablet preferences that have been backed up for the CURRENT USER or ALL USERS by clicking RESTORE within the utility Note Do not manually remove the WACOMTABLET PREFPANE file from the main LIBRARY PREFERENCEPANES folder This file is only to be removed when uninstalling the Wacom software driver and then only when using the Wacom Tablet Utility Recalibrate the Cintig See calibrating the cintig Content Ind ee NK oe Ci ie S5 taap Ink does not work correctly There may be a problem with the Ink preferences Remove the with the Cintiq damaged preference files as follows They will be re created when you enable handwriting recognition 1 Open SYSTEM PREFERENCES choose SHOW ALL and select INK Then turn off handwriting recognition 2 From the Go menu choose your HOME Open the LIBRARY and PREFERENCES folders Remove the following preferences e COM APPLE INK FRAMEWORK PLIST e COM APPLE INK INKPAD PLIST e COM APPLE INK INKPAD SKETCH 3 Go back to SYSTEM PREFERENCES and INK and then enable handwriting recognition 4 Test the Ink function using your Cintiq and Wacom pen If this procedure does not resolve your problem with Ink contact Apple Support for further assistance Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application Content Ind NN TN Chi ie so 0e t aap TECHNICAL SUPPORT OPTIONS If you have a problem
35. demarks of Microsoft Corporation in the United States and or other countries Apple the Apple logo and Mac are trademarks of Apple Inc registered in the U S and other countries Any additional company and product names mentioned in this documentation may be trademarked and or registered as trademarks Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Wacom assumes no responsibility with regard to the performance or use of these products ExpressKey is a registered trademark of Ginsan Industries Inc and is used with permission Front cover image courtesy of www daniellieske com Contents Index a 4 4 B 5 Contents CiNtiQ so CONTENTS CONTENTS About the manual SETTING UP YOUR CINTIQ Cintig location Adjusting the display incline GETTING TO KNOW YOUR CINTIQ SETTING UP YOUR CINTIQ System requirements INSTALLATION Step 1 Hardware installation Step 2 Software installation CINTIQ FEATURES Front view Rear view Pen features WORKING WITH YOUR CINTIQ Setting up your work area Configuring Cintig for handedness Using the Grip Pen Holding the pen Positioning Clicking Dragging Using the side switch Working with pressure sensitivity Drawing with tilt Erasing Using the ExpressKeys Rocker ring and Home button Working with multiple monitors Adjusting the display Factory presets auto sync and user settings Wacom Display set
36. details see using applications integrated for tablet control TESTING A PEN 1 2 3 With the DIAGNOSTICS dialog box open and while observing the POINTING DEVICE INFO column bring your pen within 5 mm 0 2 inch of the screen A value for PROXIMITY the DEVICE NAME DEVICE TYPE and a DEVICE S N serial number should be displayed Be sure to select the pen display you are testing from the TABLET INFO column Move your tool along the pen screen surface The X and Y DATA values should change to reflect the tool position Test your pen switches The Cintig status LED should light white each time you click with the tool tip press the side switch or press the tool eraser to the screen e Press on the screen surface with the tool tip The SWITCHES state and PRESSURE value should change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied e Next press the side switch without pressing the tip to the tablet The SWITCHES state should change For the Grip Pen do this for both positions of the switch Pen Tip 1 SWITCHES states Side switch lower position 2 Side switch upper position 3 Eraser 1 Airbrush Tip 1 SWITCHES states Side switch 2 Eraser 1 e Press the eraser to the screen The SWITCHES state and PRESSURE value should change PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pres
37. e Radial Menu centered at the screen cursor position e The hierarchical Radial Menu appears in circular format Each level of the menu consists of eight control slices which may contain various features and options to choose from e Click to select an option Some selections may display a submenu for additional options e The menu closes after you make a selection Top menu Submenu a moa To close without making a selection click on the X located at the center of the Radial Menu or on a control slice that has no function assigned to it You can also again press the button used to display the menu e To make a selection without closing the Radial Menu hold down the button that opens the Radial Menu In the Wacom Tablet control panel use the RADIAL MENU tab to customize the available Radial Menu functions Radial Menu 1 Select a control slice 2 Assign a control FUNCTION to the slice If desired change the LABEL name 3 Select a menu or submenu to further customize Tips e In the FUNCTION menu choose 4 ep SUBMENU to create custom en submenus for a control slice e Press the ENTER RETURN key to add multiple lines of LABEL text Function Keystroke v Label Display Toggle Brush Panel Please make sure you have a button set to Radial Menu Default Content Ind e e 2 CintiQ ao os tiada WORKING WITH DISPLAY TOGGLE A Display Toggle
38. e of the screen e Click on the Tablet PC Input Panel icon located on the Windows Taskbar If the icon is not visible right click on the Taskbar select TOOLBARS and TABLET PC INPUT PANEL To disable the Input Panel 1 Open the Tablet PC Input Panel 2 Select TOOLS and OPTIONS 3 Choose the OPENING tab and uncheck the following boxes e FOR TABLET PEN INPUT SHOW THE ICON NEXT TO THE TEXT BOX SHOW THE INPUT PANEL TAB 4 Click OK For details study the documentation that came with your system including the Windows training tools and Tablet PC tutorial To access the Tablet PC Pen Training from the START menu choose ALL PROGRAMS TABLET PC and TABLET PC PEN TRAINING Search the Windows help system for training tools if they are not available from the START menu Content Ind ee TN CintiQ wo ers taap Search the Microsoft website for enhanced information about digital inking in Windows You can also visit the Wacom website at www wacom com and search digital inking in Windows Note The following workaround in the Wacom software driver improves performance in Windows 7 e To improve performance the Pen Flicks and press and hold to right click features are disabled in some graphics applications such as Photoshop PRODUCT INFORMATION To learn more about your Cintiq visit the Wacom website for your region You can also discover which software applications are currently tablet enhanced to support the pressure sens
39. ed to the pen tip e Make sure the status LED lights white when the tip is pressed If the LED does not light verify that the USB cable is plugged into an active port on your computer or on a USB hub e If the LED still does not light you may have defective hardware see troubleshooting The pen tip and screen cursor do not properly line up Open the Wacom Tablet control panel and select the CALIBRATE tab Continue with calibrating the cintiq Changing the function settings for an input tool has no effect Contents Make sure you change the settings for the tool and application that you are using See application specific settings and working with multiple tools Index ti can CintiQ wo ors taap The pen side switch does not work The screen cursor moves but it does not jump to the pen tip location when placed on the screen and it does not follow the pen tip when moving the pen across the display e Be sure you are using only the pen that came with your product or a Wacom accessory pen specified for use with the Cintiq 13HD Other pens may not function properly on the Cintiq e Be sure to press the side switch when the pen tip is within 5 mm 0 2 inch of the Cintiq active area Do this without pressing down on the pen tip e Inthe Wacom Tablet control panel verify that the side switch is set to the proper function you are expecting to occur for the application and tool you are using e C
40. efault settings This method cannot be used to remove custom FUNCTIONS settings See working with multiple tools WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your Cintig tools The tool you use to open the control panel is automatically selected and the appropriate tabs for that tool are displayed Select atool to change its settings The TOOL list displays an icon for the pen display FUNCTIONS and m different tools that have Tablet Cintig 13HD been used on the pen JEI Zz Functions Grip Pen Art Pen display Tool gt i Removes the selected tool The button is inactive when there is only one item in the list The FUNCTIONS icon cannot be deleted If application specific settings have not been added the ALL icon is Application displayed and the tool settings apply to all applications Tab settings apply only to the selected tool and application To add a different tool to the TOOL list simply use the tool on your Cintiq e When you select a tool that has been added to the TooL list the appropriate tab settings for that tool are displayed Any changes you make to the tab settings will then apply to the tool Your changes take effect immediately If a similar tool was previously added the new tool will inherit the settings of the previously added tool These settings can then be customized for
41. email to spareparts wacom eu Or visit http shop wacom eu You can also contact your local dealer distributor or technical support using the appropriate number for your region e In Australia Singapore Taiwan and Korea please visit www BuyWacom com au www BuyWacom com sg www BuyWacom com tw and www BuyWacom co kr respectively e In other countries please contact your local dealer or distributor Some parts and accessories may not be available in all regions Content Ind r Nu nt IQ Bara Contents GLOSSARY Active area The area of the Cintig where your tools are detected Application specific settings Cintig tool and Cintig settings that have been customized for individual applications The Wacom Tablet control panel enables you to customize a tool to behave uniguely in different applications Application specific settings are in effect whenever you use the application Aspect The ratio between the vertical and horizontal dimension of the active area on the Cintig Click force The amount of force you must apply to the pen tip for a click to occur Double click assist A function of the Wacom Tablet control panel that makes it easier to double click by setting the size of the double click distance Double click distance The maximum distance in screen pixels that the screen cursor can move between clicks and still be accepted as a double click Increasing the double click distance makes double clicking easi
42. enu slices which may contain various features and options to choose from You can customize the buttons of your input tools or Cintiq to display this menu Screen cursor The pointer on the screen Screen cursors come in different shapes such as an l beam arrow or box depending on which application you are running Tablet PC Input Panel TIP The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on screen keyboard The Input Panel dynamically converts your handwriting to text The information you create can then be inserted into other documents spreadsheets or illustrations Tilt sensitive A quality of the pen tip and eraser that senses the amount of tilt between the tool and tablet This is used to create natural looking pen brush and eraser strokes in applications that are tilt sensitive USB Universal Serial Bus A hardware interface standard for connecting computer peripheral devices USB ports support hot plugging which allows you to connect or disconnect a USB device without turning off your computer Wintab An interface standard used by Windows applications for receiving tablet information Cintiq supports all Wintab compatible applications under Windows Content Ind m m TK NN Contents intia About the manual Accessories ordering Adding a new tool Applications integrated for tablet control Application specific settings changing s
43. er but may cause a delay in brush strokes in some graphics applications Eraser aware application A software application that has built in support for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application ExpressKeys The customizable control keys located on the Cintig See using the ExpressKeys Fingerwheel The control wheel on the optional Airbrush Hardware control buttons The function buttons on the Cintig See using the expresskeys rocker ring and home button Journal A Microsoft Windows application that electronically simulates a physical journal pad but with the advantages of digital note taking For example you can create guick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark up Journal includes a variety of pen marker and highlighter tools plus an eraser that is easily activated by the eraser end of your Wacom pen Additionally your handwritten content is searchable within Journal LED Light Emitting Diode Used as pen display indicator light s Modifier Modifier keys include SHIFT ALT and CTRL for Windows or SHIFT CONTROL COMMAND and OPTION for Mac You can customize your Cintig tool buttons or ExpressKeys to simulate a modifier key Mouse acceleration A setting that allows you to adjust the screen cursor acceleration when using mouse mode Nib The replaceab
44. ess on the eraser to reach maximum pressure Current Pressure ADVANCED TIP AND ERASER PRESSURE SETTINGS To further customize tip or eraser pressure settings select the PEN or ERASER tab and click on the CUSTOMIZE button Options within the PEN FEEL DETAILS dialog box enable you to independently change the tip or eraser pressure sensitivity and click threshold settings Graphically displays the selected pressure sensitivity curve and click threshold settings Move the pressure controls to change the Int Pressure Profile ty Here Using your pen tip sensitivity curve e CLICK THRESHOLD determines the amount of force required to register pressure or generate a tip click e Use the SENSITIVITY control to change the slope of the pressure response curve e MAX PRESSURE determines how hard you must press the pen tip to reach maximum pressure A curve that increases quickly makes the pen feel more sensitive or eraser make several strokes within the box to test the results of your changes 4 Click Threshold Sensitivity Y Max Pressure Important In the PEN and ERASER tabs these settings are adjusted simultaneously with the TIP FEEL or ERASER FEEL slider which override the advanced pressure settings Contents Index a 4 4 c2 m Contents Cintia so tt can CUSTOMIZING PEN BUTTONS Select the PEN tab to change the functions assigned to the side switches and tip of your
45. ettings creating removing working with Auto sync Button functions Calibrating pen display Care and maintenance Cintig about adjusting display caring for Control Panel overview customizing features front view incline adjusting installation hardware locating overview pen features setting up software installation 12 testing troubleshooting uninstalling working with Cintiq stand adjusting incline Cleaning display stand pen pen display Clicking with pen Control panel lists Contents taap INDEX 81 52 76 52 51 52 50 25 41 33 70 54 53 73 17 70 70 70 21 32 Index manage settings opening overview tabs Controls testing Customizing eraser feel ExpressKeys pen pen display functions Radial Menu Rocker ring and Home button tilt sensitivity tool buttons Digital ink capabilities in Windows Display Toggle working with Double click adjusting Dragging with pen Eraser feel customizing Eraser pressure setting advanced Ergonomics Expert settings importing ExpressKeys using Factory presets FAQs Frequently Asked Questions Front view Cintiq Functions button General problems General problems troubleshooting Glossary Handedness configuring for Hardware installation Home button Incline adjusting Information product Input tools testing Installation software Mac specific problems troubleshooting Maintenance and care Manual about Monitors using Cintiq wit
46. feature is available only on multiple monitor systems Set an ExpressKey or pen side switch to the DISPLAY TOGGLE function Then press that button to toggle the screen cursor between Cintig and your other displays For example Cintiq can be used as a pen display where the cursor is positioned at the pen tip location or toggled for use as a standard Wacom Tablet where the cursor can be moved across the entire desktop or any display on your system Open the Wacom Tablet control panel and make sure Cintig is the selected TABLET The DISPLAY TOGGLE tab will be available if the system has two or more displays The options on this tab define how the tablet mapping is applied to each toggled display Display Toggle e PEN DISPLAY TO DESKTOP toggles the re Settings apply to all tools and all applications screen cursor from Cintig to the entire system desktop Press the button a Display Toggle Active Area second time to return the cursor to Pen display to desktop Cintiq e PEN DISPLAY TO OTHER DISPLAYS toggles the screen cursor from Cintig to another active pen display or monitor Pen display to other displays The cursor toggles to each connected S display in turn until it returns to the Ej Cintig from where the initial toggle began Important When using application specific settings with Display Toggle be sure each customized application including ALL OTHER has a tool button to which DISPLAY Force Proportions Use Inse
47. functions for each control are shown Click on any section of the diagram to change the settings or to open the appropriate Wacom Tablet control panel tab to adjust the settings Dismiss the diagram by again pressing the ExpressKey or other tool button to which this function is assigned or by clicking anywhere outside of the diagram Settings may vary depending on your product model TABLET PC e TABLET PC INPUT PANEL Tablet PCs and Windows systems that support the Tablet PC Input Panel Opens the Tablet PC input panel when you press a tool button set to this function e JOURNAL Windows 8 Windows 7 and Tablet PC systems that include Microsoft Journal Opens Microsoft Journal e TABLET PC DEFINED Tablet PCs and Windows systems that support the Tablet PC Input Panel Sets the button function according to settings found in the Windows TABLET PC SETTINGS and PEN AND INPUT DEVICES control panels DISABLED Disables the button function APPLICATION DEFINED Reports only the button number to the application This is for applications such as CAD programs that have built in tablet support DEFAULT Returns a button to its default setting Content Ind mm m Aad CINtIQ wo e taap USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop up menu that provides quick access to editing navigation media control functions and more e Seta tool button or ExpressKey to the RADIAL MENU function Press the button to display th
48. g Cintiq on a multiple monitor system this enables you to use your pen to control the other monitors in mouse mode When first setting a pen button to MODE TOGGLE the MOUSE MODE dialog box is displayed where you can adjust the mouse acceleration and speed Sets the screen cursor tracking speed when in mouse mode Mouse Mode Mouse Acceleration Mouse Speed Sets the screen cursor acceleration when in mouse mode Off High Note You can only set one Mouse Speed and one Mouse Acceleration for each device Defaut Mouse mode settings can be accessed from a number of different locations within the control panel However only one MOUSE ACCELERATION and SPEED setting can be made for each pen and application that you are customizing The mouse mode settings are independent of system settings Changes you make to these settings in the Wacom Tablet control panel do not affect similar system settings However changes made to similar system settings may affect your pen display settings ERASE Pen only Sets a button so that when the button is pressed the pen tip will act like the eraser in applications that support the ERASE function Default setting for the eraser See erasing Contents Index a 4 4 B 46 Cintia ae Contents g a Ca FUNCTION NAME DESCRIPTION SETTINGS Activates on your screen an interactive diagram of the current ExpressKey Rocker ring Home button and pen settings The current
49. h others taa 24 29 29 30 32 55 28 36 39 34 32 48 40 38 37 78 49 35 22 36 36 17 11 24 25 68 14 41 58 60 82 19 10 40 79 55 12 65 70 25 Contents Cer Multiple tablets installing Multiple tools working with New tool adding Ordering parts and accessories Parts ordering Pen clicking with customizing dragging with eraser erasing with holding nib replacing positioning with pressure sensitivity working with side switch testing tilt drawing with tip using using side switch Pen display calibrating configuring handedness customizing functions installation setting up Pen nib replacing Pens optional Positioning with pen Power saving Preferences managing Pressure sensitivity working with Product information Radial Menu customizing using Requirements system Rocker Ring Setting up Settings changing for specific application and tool removing user Settings and Express View Side switch using Software installation Contents 75 52 52 81 81 15 21 34 22 15 23 20 71 21 22 15 56 23 15 19 22 33 19 32 71 34 21 27 74 22 79 48 48 24 52 25 29 22 12 Index updates Specifications product System requirements Tablet renaming in Tablet list Technical support options Testing Cintiq controls ExpressKeys Rocker ring and Home button input tools pen Tilt drawing with sensitivity customizing Tip fee
50. hat offset from the crosshairs For example to have the screen cursor appear 2 5 mm 1 10th of an inch above and to the left of the pen tip calibrate by clicking on a spot 2 5 mm 1 10th of an inch below and to the right of the crosshairs 5 Contents Index a 4 4 33 CintiQ wo 0 laa CUSTOMIZING THE PEN Use the pen when opening the Wacom Tablet control panel The pen will be selected in the TOOL list and the appropriate tabs will be displayed If not selected choose the pen from the Too list Select a tab and choose from the available options Adjusting eraser feel Customizing tilt sensitivity Customizing pen buttons Adjusting tip feel and double click Advanced tip and eraser pressure settings Wacom offers a number of optional pens such as the Art Pen and Airbrush that are compatible for use with Cintiq e The Art Pen features a pressure sensitive tip and eraser as well as sensitivity to tilt and rotation Rotating the barrel in supporting applications creates a unique effect e The Airbrush is a true digital airbrush It features a pressure sensitive tip and eraser tilt sensitivity anda fingerwheel to control the application of digital paint These tools are fully supported in the Wacom driver software They will appear in the TOOL list of the Wacom Tablet control panel after you touch the Cintiq s screen with the tip of the tool The control panel will update to show the new tool and the optio
51. he computer See also installing multiple tablets and renaming the tablet in the tablet list The TOOL list displays icons for the Cintiq FUNCTIONS and for the different tools that have been used on the Cintiq To customize settings for a tool click on its icon within the TOOL list The appropriate tabs will be displayed See customizing the expresskeys and customizing the pen Note The pen will be automatically added to the TOOL list when first used on the Cintig and functions using the default settings See also working with multiple tools Use the APPLICATION list to define TOOL settings that apply only to a specific application See application specific settings Note The APPLICATION list is optional It is not necessary to select or add applications in order to customize your Cintig tool s CUSTOMIZING CINTIQ FUNCTIONS To customize the interactive Cintig open the Wacom Tablet control panel and select the FUNCTIONS icon in the TOOL list Select a tab to customize and change settings using the available options To customize make changes to the tab controls Experiment with different settings to find what works best for you Any changes you make will take effect immediately Click DEFAULT to return to the factory settings Contents Index a 4 4 32 CintiQ wo ers taap CALIBRATING THE CINTIQ For optimum performance you must calibrate the Cintiq to align the screen cursor with the position of the pe
52. heck the SIDE SwitcH MODE If CLICK amp TAP is selected you will need to first press the side switch then touch the pen tip to the pen screen surface in order to perform a click function e Make sure the status LED lights white when you press the side switch If it does not verify that the USB cable is plugged into an active USB port on your computer or on a USB hub The LED will not light if the USB cable is not plugged into an active port e If the LED does not light you may have defective hardware see troubleshooting e Make sure the Wacom driver has loaded properly by opening the Wacom Tablet control panel If the driver did not load you will see an error message If an error message appears reboot your computer If the problem persists refer to step 2 software installation and reinstall the Wacom driver software For Mac you must restart your computer after installing the Wacom driver for proper operation e If you have customized the side switch on your pen to toggle between pen mode and mouse mode make sure that your Cintig is operating in pen mode When using Cintig ona multiple monitor system you cannot use the pen to control the other monitor s The line you are drawing does not line up with the location of the screen cursor e Cycle between pen control for Cintig and your other displays by pressing an ExpressKey or pen button that is set to Display Toggle e You can also use your pen to control the
53. ic Desktop press the Windows key on your keyboard or select the Windows icon in the Charms bar to access the Start screen Windows 7 Open the utility by clicking the START icon and selecting ALL PROGRAMS Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY e tis a good idea to first back up your tablet preferences In the TABLET PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts e Use the Tablet Preference File Utility to delete the tablet preferences as follows Single user Under My PREFERENCES click REMOVE to delete the preferences for the current user Multiple users Under ALL USER PREFERENCES click REMOVE to delete preferences for multiple users Administrator rights are required to delete preferences for all users Relaunch any currently open tablet aware applications that you may be running You can restore tablet preferences that have been backed up by clicking RESTORE under MY PREFERENCES Tablet Preference File Uti My Preferences Remove Backup Restore All User Preferences Remove Contents Index a 4 4 64 Cie S5 taap MAC SPECIFIC PROBLEMS At startup a dialog box The tablet portion of the Cintiq was not detected at startup Make sure appears telling you that either the USB cable is securely connected to an active USB port on your the driver failed to load or the computer or USB hub Make sure that the Cintig s
54. is positioned at the pen tip location on the pen screen surface Display Toggle enables you to use Cintig as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays e Setapen side switch or an ExpressKey to MODE TOGGLE You can then quickly switch between pen mode for working on Cintig and mouse mode for working another monitors You can also purchase an Intuos5 tablet and use it to work on the other monitors in PEN mode The pen will work on both Cintiq and the tablet ADJUSTING THE DISPLAY Use the Cintig controls to adjust a variety of display settings FACTORY PRESETS AUTO SYNC AND USER SETTINGS Factory presets For optimal display quality set your video card to a resolution of 1920x1080 This is the maximum native resolution that can be used with Cintig See the IPI for details Auto sync Cintiq automatically synchronizes to the incoming signal The auto sync function sets the horizontal and vertical screen position as well as pitch and phase Auto sync will function between the supported horizontal and vertical frequency ranges See the IPI for details Cintiq does not synchronize with the incoming signal You can use the FACTORY RESET option to initiate display synchronization and make other screen display adjustments using the Wacom Display Settings Color calibration Changing the color color temperature contrast brightness or backlight from their default settings wi
55. itivity and other special functionality of your Cintig by searching software applications USA Canada Central and South America http www wacom com Europe Middle East and Africa http www wacom eu Japan http wacom jp Asia Pacific English http www wacom asia China Simplified Chinese http www wacom com cn Hong Kong Traditional Chinese http www wacom com hk Korea http www wacom asia kr Taiwan http www wacom asia tw Thailand http www wacom asia th PRODUCT SPECIFICATIONS Specifications for your Cintig are provided in the Important Product Information IPI document included on your product CD Contents Index a 4 4 79 Contents Cintia so taap WARRANTY SERVICE IN THE U S A AND CANADA The full product warranty and licensing agreement is provided in the Important Product Information IPI document that is included on your product CD To obtain Warranty service within the U S or Canada contact Wacom Customer Care Center Phone 1 360 896 9833 Email Inquiry form http www wacom com support email cfm WARRANTY SERVICE OUTSIDE OF THE U S A AND CANADA For products purchased or used outside the United States and Canada the warranty period may be determined by regional requirements The warranty period for your pen display is described on the Support page of the Wacom web site for your region or contact Wacom Technical Support Wacom Technical Support in Asia Pacific ex
56. ity of your input tools do not store them in a container where they will rest on their tip or eraser Improper storage may damage the pen tip pressure sensor s Contents Index nt IQ ans Contents OTHER USEFUL INFORMATION This section includes instructions on how to manage your Cintiq preferences uninstall the product software and more Uninstalling Cintig Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Contents Index CintiQwo ers taap UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom driver software and the Cintiq from your system Important When you remove the Wacom driver software your Cintiq will no longer operate with full tablet functionality but will continue to function as a mouse device Windows 8 1 From the Windows 8 Start screen right click in the screen s bottom left corner and chose CONTROL PANEL from the pop up menu If you are using the Windows 8 Classic Desktop press the Windows key on your keyboard or select the Windows icon in the Charms bar to access the Start screen 2 Choose UNINSTALL A PROGRAM or ADD OR REMOVE PROGRAMS 3 Select WACOM TABLET and click on the REMOVE button Windows 7 1 Click START and choose CONTROL PANEL 2 Click UNINSTALL A P
57. l adjusting Tip pressure setting advanced Tool buttons customizing Troubleshooting general problems Mac specific problems tablet portion testing controls testing input tools Windows specific problems Uninstalling User settings Using ExpressKeys Rocker ring and Home button pen Wacom display settings Warranty Windows specific problems troubleshooting Work area setting up t aan 53 67 19 52 67 54 55 56 55 56 23 38 35 36 37 58 60 65 60 55 55 64 13 25 24 19 25 80 64 17 Contents inti t a aB WACOM INTERNATIONAL OFFICES WACOM TECHNOLOGY CORPORATION 1311 SE Cardinal Court Vancouver WA 98683 U S A Telephone 1 360 896 9833 Fax 1 360 896 9724 WACOM CO LTD JAPAN TABLET SALES DIVISION Sumitomo Fudosan Shinjuku Grand Tower 31F 8 17 1 Nishi Shinjuku Shinjuku ku Tokyo 160 6131 Japan Internet http wacom jp WACOM CHINA CORPORATION 1103 Beijing IFC West Tower No 8 Jianguomenwai Street Chaoyang District Beijing 100022 China Internet http www wacom com cn WACOM AUSTRALIA PTY LTD Unit 8 Stage 1 Cumberland Green 2 8 South Street Rydalmere NSW 2116 Australia Telephone 61 2 9422 6700 Fax 61 2 9420 2272 WACOM TAIWAN INFORMATION CO LTD Suite 605 6th floor No 205 Tun Hwa North Road Taipei 105 Taiwan Telephone 886 2 2712 2675 Fax 886 2 2712 9789 WACOM INDIA PVT LTD 2nd Floor Elegance Tower District
58. l Switches Open Pressure 0 Left Touch 0 X Tilt 16 Right Touch 0 Y Tilt 28 OEM Code 0 e If more than one Cintig or tablet is connected to your system select the product you are testing in the TABLET INFO column e Use the information shown in the DIAGNOSTICS dialog box when testing your Cintig and pen Note If a tool button is set to RADIAL MENU or OPEN RUN that function will occur when the button is pressed In this case you may want to change the button function before testing Testing the ExpressKeys Rocker ring and Home button Testing a pen Contents Index a 4 4 55 CintiQ eo os taap TESTING THE EXPRESSKEYS ROCKER RING AND HOME BUTTON 1 2 3 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each ExpressKey or Rocker ring position Be sure to select the pen display you are testing from the TABLET INFO column Test the ExpressKeys Rocker ring positions or Home button by pressing them one at a time Each time you press a key position or button its number is shown next to either the LEFT BUTTONS or RIGHT BUTTONS category depending on which key or position you are testing When you are done click the CLose button to exit the dialog box Important Some applications can override and control the ExpressKey or Rocker ring functions Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys or Rocker ring For
59. le Pen case replacement nibs and nib extraction tool Pen stand 1 Cloth Gntio Quick Start Guide ee ia Pan F ncludes the software driver an Warranty card included with some configurations Important Product Information guide Note Some configurations may not include all shown items Check the product listing Some configurations may include additional CDs or DVDs containing application software To install see the instructions for those CDs or DVDs Contents Index 4 B 6 i nt IQ ens Contents CINTIQ LOCATION Select a location on your desktop or other work surface that is level and stable Make sure the surface is flat clean and dry Note If you place the Cintig face down for any reason use a soft clean cloth or pad under the front of the display to make sure it will not be damaged through contact with another surface See the Front view and Rear view of the Cintiq for locate its controls and features ADJUSTING THE DISPLAY INCLINE You can adjust the Cintig s height and incline to best meet your needs You can use the Cintig flat on the desk in front of you or in one of three different inclined positions To set the display incline or viewing angle e Place the Cintig on a desk table or other stable surface e Locate the stands for the three inclined positions and the slot for the stand on the back of your Cintiq e Decide which of the incline position you want to use Refer to your Cintig Part
60. le pen tip Parallax The angular distortion of an object s position when viewed through glass or other medium You must calibrate the Cintig to compensate for this effect and to align the screen cursor with the position of the pen on the screen A iN RE No parallax The pen tip and screen Parallax effect caused by screen glass cursor are aligned Note how the position of the pen tip and screen cursor are not aligned Contents Index 4 82 CINtiQ wo Se taap Pen mode A method of positioning the screen cursor Wherever you place your input tool on the Cintiq the screen cursor will jump to the corresponding point on the screen This is known as absolute positioning and is the default setting for the pen Pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the desktop See also mouse mode Pixel The smallest unit of measure on your screen Pressure sensitive A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied This is used to create natural looking pen brush and eraser strokes in applications that are pressure sensitive Pressure sensitive application Any application that supports pressure sensitive input Proximity The height above the Cintiq active area where the input tools are detected See also pen features Radial Menu A hierarchical menu in radial format Each level of the menu consists of eight m
61. lick e DOUBLE CLICK Simulates a double click For easier double clicking use this function instead of tapping twice with the pen tip e CLICK Lock Simulates holding down the primary mouse button Press the pen button once to initiate click lock Press the button again to release click lock Click lock is useful for dragging objects or selecting blocks of text e 4TH CLICK Simulates a 4th mouse button click e 5TH CLICK Simulates a 5th mouse button click Contents Index a 4 4 41 CintiQ eo 2 taap FUNCTION NAME DESCRIPTION KEYSTROKE Enables you to simulate keystrokes Select this option to display the DEFINE KEYSTROKE dialog box Enter a keystroke or keystroke combination in the KEYS entry box Keystroke combinations can include letters numbers function keys such as F3 and modifier keys such as SHIFT ALT or CTRL for Windows or SHIFT OPTION COMMAND and CONTROL for Mac You can also choose special keystrokes or keystroke combinations from the ADD SPECIAL drop down menu After defining a keystroke or keystroke sequence click OK Important Because the ENTER Windows and RETURN Mac keys can be selected as a defined keystroke they cannot be used to select OK You must use your pen to click on the OK button Enter a name for the keystroke definition The name will be displayed with the respective control or in the Radial Menu as applicable You can create different keystroke functions for different applic
62. ll override the color profile used with Cintiq WACOM DISPLAY SETTINGS The Wacom Display Settings allow you to optimize a variety of Cintiq settings To access the settings e PC From the Start Menu click WACOM TABLET then WACOM DISPLAY SETTINGS e Mac Open Applications Folder then click WACOM TABLET and then WACOM DISPLAY SETTINGS Contents Index a 4 4 c2 25 CintiQ eo om tida Wacom Displa Setting Allows you to Select Display choose a display if emng 10 you are working with more than one Cintig 13HD Adjusts pen display a H l brightness and 50 a contrast j Brightness Contrast 50 we Color Temperature Enables you to adjust the Cintig color temperature in degrees Kelvin The Red default is 6500K UW 5000K 6500K 9300K Custom L o Independently adjusts Green the red blue and green F color values Changes you manually make to the color settings Blue will override the color H profile settings Displays the a Resets Wacom Advanced dialog Advanced Display Settings choices to their swe previous settings Resizes the image to fill the whole screen Resizes the image to fill as much of the screen as possible while maintaining the Returns the display Wacom Display Settings Version correct aspect ratio parameters of the 1 0 0 current mode to their factory default F
63. n on the screen This is required to compensate for viewing angle and to adjust for parallax Set Cintiq in its working position then follow the below procedure Pen Eraser Calibrate 1 Open the Wacom Tablet control panel If more than one tablet or pen display is installed on your system select the pen Monitor Generic PnP Monitor display you are working with from the TABLET list 2 Select GRIP PEN from the TooL list Calibrate Then select the CALIBRATE tab To align the tablet to the LCD display click the Calibrate button 3 If you are working with multiple monitors and follow the directions in the Calibration dialog box select the MONITOR corresponding to your Cintig Only monitors that are set to one of the resolutions supported by Cintig will appear in the list ___ Calibrate 4 Click CALIBRATE to activate the calibration screen 5 Hold the pen and position yourself as you normally do when working with the Cintiq Use the pen tip to click on the center of the crosshairs in the upper left corner 6 Thenclick on the center of the crosshairs that are displayed in the upper right lower left and lower right corners 7 Test the alignment by positioning the pen at a few different points on the display Click OK to accept the calibration Click TRY AGAIN to recalibrate To see the screen cursor slightly offset from the actual position of the pen tip calibrate by clicking on a spot showing t
64. nd version you were using when the problem occurred e The exact wording of any error message that appeared on your screen e What happened and what you were doing when the problem occurred e How you tried to solve the problem You can also contact the Wacom Customer Care Center by visiting the Wacom website for your region and completing an Email Inquiry form OBTAINING SOFTWARE UPDATES Wacom periodically updates the tablet software driver to maintain compatibility with new products If you are having a compatibility problem between Cintig and a new hardware or software product it may be helpful to download a new software driver when available from the Internet Visit the Wacom website at www wacom com for Customer Care and product drivers or other software updates Content Ind en a G nt IQ Bara Contents FREQUENTLY ASKED QUESTIONS This section provides answers to some of the more commonly asked questions about Cintig To browse more FAQs visit the Wacom website for your region Will Cintiq work in all applications What software applications support Cintig features Can have Cintiq and a mouse connected to my computer at the same time Can use older Wacom input tools with Cintig The installer is asking for a password What is the password The pen and screen cursor do not line up Why How do reset my Cintig preferences to the default settings Can delete all Cintiq preferences at one time What is the best
65. ngs Cancel After adding an application its icon appears in the APPLICATION list whenever the respective tool is selected in the TooL list Select the application and then customize the control panel tab settings for your tool and selected application Once you have created application specific settings applications that have not been customized in this manner will use the tool settings for ALL OTHER Tip First customize settings for one application When you feel comfortable with the process you can create more application specific settings Contents Index a 4 4 E2 51 CintiQwo Se ft ada CHANGING APPLICATION SPECIFIC SETTINGS To change tool settings for a specific application select the tool and the application Then customize the tab settings REMOVING APPLICATION SPECIFIC SETTINGS To remove an application specific setting 1 In the TOOL list select the tool from which you want to remove the application specific setting Then in the APPLICATION list select the application you want to remove from the list 2 Click on the APPLICATION list button In the dialog box that appears click DELETE to confirm your selection The selected application is removed from the list along with any custom tool settings Tip To quickly remove all application specific settings from a single tool remove it from the TooL list Then place the tool back on the list The tool will be added back to the TooL list using the d
66. ns available for customization In supporting applications you can adjust the functionality of the Art Pen rotation or the Airbrush fingerwheel within the application See the documentation that came with your application for details To learn more about these and other optional tools that can be used with Cintig visit the Wacom web site for your region You can also learn about applications that currently support the advanced features of these tools and find out how to order additional pens Contents Index a 4 4 34 CINtiQ so mers aap ADJUSTING TIP FEEL AND DOUBLE CLICK To adjust the tip sensitivity of your pen select the PEN tab 7 Pen Eraser Calibrate Customizes the amount of pressure needed to click draw or ink Tip Feel Tilt Sensitivity To create broad brush strokes or to click with a light touch use a SOFT tip setting UAA o For maximum control while drawing thin Soft Firm Normal High lines use a FIRM tip setting Customize _ to Pressure Click to further customize the tip sensitivity F Double Chek y AK aa Full With your screen cursor positioned over Right Click M an empty area of the control panel press down on the pen screen with your pen tip Use the pressure bar to determine how hard you must press on the pen to w te Click reach maximum pressure Tip Double Click Distance Default Adjusts the size of the double click area Drag slider to
67. ntegrated application setting an ExpressKey function to APPLICATION DEFINED will still allow the integrated application to control the function Contents Index a 4 4 B 76 CiNtiQ wo ors aap IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized Wacom Tablet control panel settings that have been specified in an XML Extensible Markup Language file e Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications e Visit the Wacom website for your region to choose from a variety of custom settings files that may be available for your product e Each XML file may include customized settings for one or more applications These settings may apply to the ExpressKeys or Rocker ring Home button Radial Menu or pen button and eraser functions To import expert settings 1 Choose an XML file with settings for use with a particular application Double click on your file selection 2 Carefully read and follow the instructions in the confirmation dialog e The utility will import settings for one or more applications Any previous settings for those applications may be overridden e You are encouraged to back up any existing control panel settings before importing the expert settings e You can cancel or continue to import the settings 3 When you choose to import setting
68. o perform a click function CLICK amp TAP enables the precise placement of your click functions and is the default setting for Tablet PCs e Choose RIGHT or LEFT for right handed or left handed orientation e Check the Pressure Compatibility box as needed for use with older applications that support only 1024 pressure levels Contents Index Note These settings apply to all tablets mice pens and applications Side Switch Mode Hover Click Hold the pen tip close to the tablet and press the side switch to doa right click or other click function Click amp Tap Press the side switch and tap the pen tip to the tablet to do a right click or other click function This is the default setting for Tablet PCs Handedness Right Left Pressure Compatibility Adjusts the pen pressure for compatibility with older applications that only Default Cancel support 1024 pressure levels t can CINtiQ wo 5 taap CUSTOMIZING TILT SENSITIVITY To adjust the tilt sensitivity of your pen select the Pen tab Tilt sensitivity determines how far you have to tilt the tool to produce the maximum tilt effect You need to tilt the pen less at high sensitivity than at low sensitivity Pen Eraser Calibrate Tip Feel Tilt Sensitivity 5 Drag to increase or decrease TILT TR NU F SENSITIVITY Test the new setting in an Soft Firm Namal High application that supports tilt C
69. ol Importing expert settings Pen and digital ink capabilities in Windows Product information t aa 35 36 36 37 38 39 40 41 48 49 50 51 52 52 52 52 53 54 55 56 56 58 58 60 64 65 67 67 68 70 70 71 72 73 74 15 76 77 78 79 i nt IQ A Contents Product specifications 79 Warranty Service in the U S A and Canada 80 Warranty Service Outside of the U S A and Canada 80 Ordering parts and accessories 81 GLOSSARY 82 INDEX 84 Contents Index Gi nt IQ ans Contents ABOUT THE MANUAL This manual provides quick access to information about your Cintig The information is common to Windows and Mac computers Windows screen captures are shown unless otherwise noted e Go directly to Table of contents or Index topics by clicking on them e Use the navigation controls to move through the manual ai Go to front page Contents Go to table of contents q Page back or page forward Index Go to index a Go back to previous view e Use your pdf viewer zoom in tool to increase the size of the manual on your screen See the viewer application help for information on any additional tools that help you use and print the manual e SMALL CAPITAL LETTERS are used to identify the names of keyboard keys dialog boxes and control panel options e Be sure to see also the Important Product Information IPI guide for Cintig located on the Installation CD The guide includes product safety
70. on the screen This feature can be very useful for the precise control of pen or brush strokes You can adjust the precision setting when ea E o O hte assigning this function to a tool button i To activate e For extensive use toggle on PRECISION Fine Ultra Fine MODE by pressing a tool button to Precision mode settings apply to any tool used on this which the function has been assigned tablet Return to normal mapping by again Default Say OK pressing the tool button e For quick edits press and hold a tool button to which the function has been assigned Normal mapping returns when you release the button When using a tool in mouse mode screen cursor movement is adjusted to act as if acceleration were off and speed set to slow DISPLAY TOGGLE Available when Cintig is connected as part of a multiple monitor system Enables you to toggle the screen cursor between the Cintig and your other displays For example Cintiq can be used as a pen display where the screen cursor is positioned at the pen tip location on the Cintig s screen surface Display Toggle enables you to cycle between pen control for Cintiq and your other displays This is like using Cintig as a standard Wacom Tablet where the screen cursor can be moved across the entire desktop or additional displays Contents Index a 4 4 B 45 CintiQ wo 2 taap FUNCTION NAME DESCRIPTION MODE TOGGLE Toggles between pen mode and mouse mode When usin
71. other monitors in mouse mode To use mouse mode first set a pen button to MODE TOGGLE Then use the button to toggle between pen mode and mouse mode e To function properly some applications require that the pen be set to pen mode Make sure the pen has not been toggled to mouse mode e If you have set the pen to pen mode and the problem still exists then you may have a corrupted preferences file Follow the instructions in Windows specific problems or Mac specific problems to create a new preferences file The computer does not go to sleep When you are not using the pen remove it from the Cintig surface or Cintiq will continue to send data keeping the computer awake The screen cursor jumps back when using your regular mouse or trackball When not in use place the pen in the pen case pen stand or some other location near the Cintig Do not leave the pen on the display Leaving your pen on the display may interfere with screen cursor positioning when using other input devices Contents Index a 4 4 c2 M CiNtiQ wo ers taap The screen cursor moves The tablet portion of Cintig emits electromagnetic waves at a certain erratically or jumps around on frequency If another tablet is placed too close to the Cintiq it may the screen when another interfere with screen cursor positioning If this occurs move the tablet tablet is connected to your further away from the Cintiq computer When working in
72. ou have another display that is compatible with your video card you can connect that display to the card in order to verify that the video card is operating correctly 3 Verify that the pen and the tablet portion of your Cintig are working Press the pen tip against the display and verify that the status LED lights white If the LED does not light verify that the USB cable is plugged into an active USB port If the Cintiq is plugged into a USB hub try plugging it directly into the USB port on your computer Be sure that the USB port to which you are connecting has not been disabled It may be necessary to check your system BIOS setting to verify that you have connected the Cintig to an active USB port The status LED will light white when Cintiq is registered as a USB device and the pen tip is pressed against the display 4 Check the pen If you cannot make a selection on the screen with the pen Test the pen by pressing the pen tip or eraser against the surface of the Cintig The status LED should light white Now without applying pressure to the pen tip but keeping the pen within 5 mm 0 2 inch of the Cintiq surface press the side switch The status LED should again light white If the status LED does not light for these tests be sure you are using a pen specified for use with your product See testing controls and input tools and testing a pen for more information 5 Check the ExpressKeys and Rocker ring See testing cont
73. our tool settings for that application e When no application specific settings have been created and a tool is selected from the TOOL list the APPLICATION list displays the ALL icon which contains tool settings that apply to all of your applications In the example below no application specific settings have been added for the GRIP PEN The ALL icon is displayed and the GRIP PEN will have the same settings in all applications Tablet ho Cintig 13HD Functions m Tool lt Application 2 e When application specific settings are added the ALL icon changes to ALL OTHER and an application icon is displayed for the newly added application s lt A o AlOther oshop vic 2 In the above example application specific settings have been added for the GRIP PEN If you select the ALL OTHER icon and make changes to the GRIP PEN settings your changes will apply to the GRIP PEN in all applications except those which you have added to the APPLICATION list If you select an application icon and make changes to the GRIP PEN settings your changes will apply to the GRIP PEN while you are using that application only When you create application specific settings you are creating a separate group of settings for the selected tool and application See the following sections for more details Creating an application specific setting Changing application specific settings Removing application specific setting
74. p or any display on your system e Many applications have built in support for pen display features such as pressure sensitivity tilt and rotation Visit the Wacom website to learn about applications that support these features See product information e For information on how best to use pen display features within a specific application see the instructions in that application s manuals Manage your control panel settings Control panel overview Customizing the ExpressKeys Contents Index nt IQ ans Contents FRONT VIEW The features of your Cintiq are illustrated below and listed in the Pen Display Features box See Using the ExpressKeys Rocker ring and Home button for descriptions and a table of default ExpressKey EK functions Your Cintig can be rotated for use in one of two landscape orientations which allows you to use the Cintig with the ExpressKeys on the right or left side You can set the orientation of your Cintig depending on whether you are right handed or left handed See Configuring Cintig for handedness When you are not using your pen lay if flat on your desk or place it in the pen storage case ExpressKeys Ue Rocker ring Home button REAR VIEW Power button Stand slots USB port Video interface port Status LED Content Ind en TK oe nt IQ ans Contents PEN FEATURES Eraser When brought within proximity of the Cintiq s screen the tablet portion of
75. pply to the tip There are four basic techniques for using the pen pointing clicking double clicking and dragging If you are unfamiliar with using the pen see the following pages Holding the pen Positioning Clicking Dragging Using the side switch Working with pressure sensitivity Drawing with tilt Erasing f Contents Index CintiQ eo os taap HOLDING THE PEN Hold the pen like you would a normal pen or pencil Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger Be careful not to accidentally press the switch while drawing or positioning with the pen Tilt the pen in any way that feels most comfortable As you work with Cintiq you can rest your hand lightly on the screen If you are working in a multi user O environment or otherwise want to personalize your pen unscrew the tip cone and replace the colored ring with one of another color included You can customize the pen settings at any time Place the pen within easy reach while you work When not in use place the pen in the pen case or pen stand or lay it flat on your desk Important To maintain the sensitivity of your input tools do not store them in a container where they will rest on their tip or eraser Improper storage may damage the pen tip pressure sensor s Contents Index a 4 4 20 CINtiQ wo mers taap POSITIONING To position the screen cursor move the
76. precautions specifications and your license agreement e The following information is not included with this product information about your specific computer hardware or operating system or information about your application software Your best source for this information is the set of manuals and discs that came with your hardware operating system or application Wacom s philosophy is to continually improve all of its products As a result engineering changes and improvements are made from time to time Therefore some changes modifications and improvements may not be covered in this manual Contents Index nt IQ ans Contents YOUR CINTIQ PARTS AND ACCESSORIES Your Cintig 13HD interactive pen display can be used while lying flat on your desk or lap or it can be placed in one of three different inclined positions to accommodate your work preferences The Cintig and supplied accessories are shown below Carefully unpack and place all items on a level stable surface Save the packing materials and package box for use when shipping or storing Cintiq e Remove any packing materials from the back of the Cintiq and the cabling e After unpacking inventory the items and ensure the box contents are complete SP Pen with personalization rings To personalize unscrew the tip AC power adapter cone and replace the ring with a and cable preferred color Plug for AC power adapter 3 in 1 cab
77. rols and input tools and Testing the ExpressKeys Rocker ring and Home button 6 Check any other tool s such as the optional Airbrush See testing controls and input tools If you are still having problems you may have a defective pen or Cintig After testing use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using Content Ind e e NK CintiQ eo os aap TESTING CONTROLS AND INPUT TOOLS If the Grip Pen or the Cintig controls do not work as you expect it is a good idea to first check the assigned functions or reset them to their default conditions A quick way to return a pen to its default condition is to remove it from the control panel TooL list Do this by selecting the pen and clicking on the TOOL list button After the pen has been removed place it back onto the screen surface The pen will be added back to the TOOL list with its default settings e Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click DIAGNOSE The DIAGNOSTICS dialog box shows dynamic information about the Cintig and your input tool s Pointing Device Info Proximity In Device Name Grip Pen Tablet Into _ Device Type Pen Tablet Cintiq 22HD Device S N hd b303e98 Model Cintiq 22HD j X Date 3521 mm Version 0 00 Y Data 73 5 mm Lett Buttons All Suntches Open Switches All Switches Open Right Buttons Al
78. s Application Tip To review ExpressKey Rocker ring or pen function settings for the front most application set the ExpressKey or Rocker ring to SETTINGS and press the key at any time Contents Index a 4 4 50 CintiQ eo os tt aa CREATING AN APPLICATION SPECIFIC SETTING First choose the product and input tool for which you want to create an application specific setting Click on the APPLICATION list button Application Pen Eraser Calibrate Tip Feel Tilt Sensitivity Q g Soft i Firm Normal i High i Customize Current Pressure An z Click Full i Right Click Tip Double Click Distance Add Application for Custo Select Application ff lick Oo Large Clic Currently Open Applications AcroRd32 Apvfb iexplore mcagent Painter 12 x64 PDApp Choose a method to select an application Skype 5 WINWORD e Open the application for which you want to create custom settings and then select that application from the CURRENTLY OPEN APPLICATIONS box e Browse to select the executable file of any application installed on your computer Options or Browse Selected Application The name of your selected application is displayed Click OK to complete the process Note If two programs have the same executable file name they will share the same customized setti
79. s only the settings specified in the XML file will be imported Any corresponding settings will be overridden with the new values All other existing settings will remain unchanged 4 After the import process is completed you will have an opportunity to view the new settings within the Wacom Tablet control panel Contents Index CINtiQ wo 0e taap PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows 8 and Windows 7 provide extensive support for pen input Pen features are supported in all versions of Windows 8 and Windows 7 except Windows 7 Starter and Home Basic Use Cintiq and your Wacom pen for quick intuitive results e Note taking Jot notes and capture quick sketches in Windows Journal Use the Journal search engine to locate your handwritten content e Handwriting recognition Quickly enter handwritten information anywhere the computer accepts typed input Convert your handwritten content to typed text at any time e Digital Ink in Microsoft Office 2007 Utilize the enhanced digital mark up and inking tools found on the REVIEW tab within applicable applications The Windows Input Panel enables you to use handwriting or an on screen keyboard to directly enter text with your Wacom pen There are different ways to launch the Input Panel e Click on the Input Panel icon which appears when you move the screen cursor into a text entry area e Click on the Input Panel tab located by default on the left edg
80. s and Accessories or the Quick Start Guide you received with your Cintig to see the inclined positions e Hold the Cintig in front of you so you can see the back e Place the tab for the stand into the slot in the lower edge of the Cintiq e Pull out the stand for the desired incline using the side notches on the stand e Tilt the Cintig toward the stand until you can insert the stand s tab into the slot Make sure the tab is fully inserted into the slot Before installing take some time to learn about your Cintig See Getting to know your Cintig Wo 22 degrees lt 35 degrees Sk 50 degrees Sei T nust o stand slot Contents Index a 4 4 B nt IQ ans Contents GETTING TO KNOW YOUR CINTIQ The Cintig 13HD combines the benefits of a Liquid Crystal Display LCD with the control comfort and productivity of Wacom s cordless battery free pen technology This gives you a direct pen on screen interface for your computer The basic components of your Cintig include a Wacom pen tablet internally mounted behind a high quality color display and the Wacom Grip Pen pen case and pen stand Your Cintig can be used in either one of two landscape orientations for either right handed or left handed use This manual describes how to set up and use your Cintig The Wacom Tablet control panel enables you to customize your pen and Cintig settings
81. s and accessories Also the Cintig pen tip is specifically designed for use with the Cintiq The tips on other pens could damage the Cintig screen e When not in use place the pen in the pen case or pen stand or lay it flat on your desk To maintain the sensitivity of your pen do not store it in a container where it will rest on the tip or eraser Improper storage may damage pen tip pressure sensor s Contents Index nt IQ ans Contents WORKING WITH YOUR CINTIQ The Cintig 13HD is designed for a wide range of flexibility and an ergonomic work approach The design allows you to quickly adjust Cintig to a different height and position whenever the need arises Experiment by adjusting the display incline to determine which best fits your particular working style and tasks As you work with Cintiq you can rest your hand lightly on the screen just as if it were a drawing board or sheet of paper Because the Cintiq s surface will be a little higher than your desk consider adjusting the height of your desk or chair to assure comfortable use of the device Setting up your work area Configuring Cintig for handedness Using the Grip Pen Manage your control panel settings Working with multiple monitors Adjusting the display SETTING UP YOUR WORK AREA To minimize fatigue organize your work area to create a comfortable environment Position Cintig the pen and your keyboard for easy access without unnecess
82. some e Some applications can override and control the ExpressKey applications the ExpressKeys Rocker ring or Home button functions See using applications Rocker ring or Home button integrated for tablet control perform a different function than what is set in the Wacom Tablet control panel The ExpressKeys Rocker ring Check to be sure that Cintiq is correctly configured for your preferred or Home button do not handedness See Configuring Cintiq for handedness perform the correct functions to which they are set Some defaults for control In some regions the control panel defaults may vary depending on panel ExpressKeys Rocker application and operating system differences ring or Home button may be different from those shown in the manual e If you are using application specific settings be sure you have updated the settings for the application you are working with Content Ind e w NK NX CintiQ eo os ti aa WINDOWS SPECIFIC PROBLEMS You suspect the Cintiq Use the Wacom Tablet Preference File Utility to work with preferences preferences may be Close any open applications Click the START icon and select ALL corrupted or want to make PROGRAMS Then select WACOM TABLET and WACOM TABLET PREFERENCE certain that all settings are at FILE UTILITY their factory defaults Windows 8 From the Windows 8 Start screen click the WACOM TABLET PREFERENCE FILE UTILITY tile If you are using the Windows 8 Class
83. sure is applied e For the optional Airbrush move the fingerwheel forward The WHEEL value should decrease to a value of approximately 0 when the fingerwheel is all the way forward Move the fingerwheel backward The WHEEL value should increase to approximately 1000 when the fingerwheel is all the way back Contents Index a 4 4 c2 56 CintiQ wo 2 tiada 4 Test tilt for the x axis by moving the pen from a vertical position toward the right the X TILT value should change from approximately 0 to 60 Now move the tool to the left of vertical the X TILT value should change from approximately 0 to 60 5 Test the tilt for the y axis by moving the pen from a vertical position toward the bottom of the tablet the Y TILT value should change from approximately 0 to 60 Now move the tool toward the top of the tablet the Y TILT value should change from approximately 0 to 60 6 For the optional Art Pen test the rotation feature by placing the pen tip on the screen surface and slowing rotating the pen on its axis The ROTATION value should change as you rotate the pen 7 When you are done click on the CLOSE button to exit the dialog box Content Ind en a CiNtiQ wo ers taap TROUBLESHOOTING If you encounter problems with the display portion of your Cintig refer to the following tables Your problem may be described here and you can try the solution offered For more information about color issues see the documentation that
84. t Area Please make sure you have a button set to Display Toggle TOGGLE has been assigned The easiest way Default to do this is to assign DISPLAY TOGGLE CO I so ExpressKey before creating any ACTIVE AREA options determine the size of the area where the pen will application specific settings function on the pen display e FORCE PROPORTIONS adjusts the size of the active area to maintain correct vertical and horizontal proportions between Cintiq and the entire desktop or newly mapped to display Depending on your settings some portions of the active area may no longer be usable when this option is selected When deselected the correct scale or proportions are not maintained For example drawing a circle on the pen display may create an ellipse on a mapped to screen e USE INSET AREA limits the active area to a sizing of 6 x 8 inches If FORCE PROPORTIONS is also selected this sizing may be less When deselected as much of the active area as possible will be used for tablet to display mapping Your selection is shown by the red box in the ACTIVE AREA diagram Contents Index a 4 4 B 49 CINtiQ wo mers taap APPLICATION SPECIFIC SETTINGS You can customize your tools for use with a particular application For example you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another The APPLICATION list enables you to add an individual application to the list and then customize y
85. t information ERASING In supporting applications the pen eraser works like the eraser on a pencil In text applications use the eraser to select text and then lift the eraser from the Cintig screen to delete the text Visit the Wacom website to learn about applications that support the eraser See product information If the eraser is not supported in an application you can still use the eraser for positioning drawing or annotation Content Ind ene pene re le q gt 23 CintiQ ao os teap USING THE EXPRESSKEYS ROCKER RING AND HOME BUTTON You can use the ExpressKeys Rocker ring and Home Button to perform frequently used functions or keystrokes or to modify your pen or other input tool properties as you work The four positions of the Rocker ring left right top and bottom can be set and used just like ExpressKeys The Home button can also be programmed to perform a specific function Default settings for ExpressKeys Rocker ring and Home button are shown below Right handed configuration is shown For left handed configuration the ExpressKey settings are swapped or flipped from left to right Keystroke mn lina Page Up Keystroke Page down Keystroke Tw Zoom in Keystroke Iv Zoom out v Show Express View Default Keystroke v P Uu Tw ge UP Keystroke Iv Page Up Keystroke v Keystroke 2222 OS Page down Zoom In n Keystroke Iv Zoom out iM
86. tatus LED is on and Cintiq preferences have not is glowing white If this does not correct the problem see yet been created troubleshooting From the Go menu select UTILITIES and launch the SYSTEM PROFILER Select USB from the HARDwARE section of the CONTENTS list A Wacom USB Cintiq model should be listed If a model is not listed check the Cintig USB cable connection or try plugging the Cintiq into a different USB port If this does not help contact Wacom for Technical Support See technical support options You suspect the Cintig Use the Wacom Tablet Utility to work with preferences Close any open preferences may be applications Open the main APPLICATIONS folder Then open the corrupted or want to make WACOM TABLET folder and run the WACOM TABLET UTILITy certain that all settings are at their factory defaults e Itis a good idea to first back up your tablet preferences In the Wacom Tablet Utility select CURRENT USER or ALL USERS Then click BACKUP and follow the prompts e Delete the tablet preferences as follows Single user When the utility starts select CURRENT USER and click REMOVE Log out then log back in When the Cintig driver loads it will create a new preferences file with the factory defaults Multiple users When the utility starts select ALL USERS and click REMOVE Log out then log back in When the Cintig driver loads it will create new preferences files with the factory defaults You can qui
87. ted by rocking the switch in either direction You can use the side switch whenever the pen tip is within proximity 5 mm 0 2 inch of the screen surface You do not need to touch the pen tip to the display surface in order to use the switch By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK You can customize or disable the switch functions using the Wacom Tablet control panel WORKING WITH PRESSURE SENSITIVITY The pen responds to the nuance and inflection of your hand movements enabling you to create natural looking pen and brush strokes within applications that support this feature To draw ink or write with pressure sensitivity move the pen along the screen surface while applying various amounts of pressure downward on the tip of the pen Press hard for thick lines or dense color Press gently for thin lines or softer color Some applications require that you first select a pressure sensitive tool from the application tool palette To adjust tip feel see adjusting tip feel and double click Visit the Wacom website to learn about applications that support pressure See product information Contents Index CintiQ eo os tiada DRAWING WITH TILT The Cintig recognizes when you tilt the pen from vertical to incline positions Tilt can be used to control line shape and thickness in supporting applications Visit the Wacom website to learn about applications that support tilt See produc
88. th new products 6 Try Testing Cintig 7 If you have tried the suggestions in this manual and still cannot resolve the problem then contact Wacom for Technical Support See the technical support options for information on where to obtain support for your region Testing Cintig Testing controls and input tools troubleshooting Pen tablet troubleshooting Technical support options Obtaining software updates Contents Index CintiQ wo 0 taap TESTING CINTIQ 1 If the Cintig status LED does not light check the following First verify that the light on the power adapter is on If the light is not on check that the power cable is properly connected between the power adapter and an active AC outlet Check that the power adapter cable is securely connected to the Cintig power cable and that the Cintig is turned on The status LED will glow white whenever the Cintig is turned on The dimmer light indicates that a video signal is being received The light will brighten when you touch the pen to the display surface Important Use only an AC adapter specified for use with your Cintig Other adapters may cause damage to your product 2 If there is no display Make sure that your computer is turned on The status LED will glow white when the proper video signal is received Verify that the Cintig is connected to an active digital video port Check that your video card has been properly installed and is functional If y
89. the display reports the pen location Pressure information is reported as you press down on the eraser By default the function is set to ERASE Side switch Be sure the customizable side switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen You can use the switch whenever the pen tip is within proximity of the screen You do not need to touch the pen tip to the display surface Toggle the switch in either direction to activate the button functions By default the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK Pen tip replaceable nib The pen activates as soon as it is brought within proximity of the Cintiq s screen This allows you to position the screen cursor without touching the pen tip to the screen When pressure is applied to the pen tip the pen simulates a primary mouse button click Tip click pressure can be adjusted in the Wacom Tablet control panel Tips e The pen enters proximity when the tip or eraser is brought within 5 mm 0 2 inch of the Cintig screen surface e To resume operations after the Cintiq has entered auto sleep mode bring the pen tip within proximity or touch the pen tip on the Cintiq s screen Important e Use only the pen that came with your product ora Wacom accessory pen specified for use with Cintig Other pens may not function properly See ordering part
90. tings Power saving CUSTOMIZING YOUR CINTIQ Manage your control panel settings Viewing Settings and Express View Control panel overview Customizing Cintig functions Calibrating the Cintiq Customizing the pen Contents oOo 0 ANTO OW 10 12 13 14 14 15 17 17 19 19 20 21 21 22 22 22 23 23 24 25 25 25 27 28 29 29 30 32 33 34 Index Adjusting tip feel and double click Adjusting eraser feel Advanced tip and eraser pressure settings Customizing pen buttons Customizing tilt sensitivity Customizing the ExpressKeys Customizing the Rocker Ring and Home Button Button functions Using and customizing the Radial Menu Working with Display Toggle Application specific settings Creating an application specific setting Changing application specific settings Removing application specific settings Working with multiple tools Renaming the tablet in the tablet list TROUBLESHOOTING Testing Cintiq Testing controls and input tools Testing the ExpressKeys Rocker ring and Home button Testing a pen troubleshooting General problems Pen tablet troubleshooting Windows specific problems Mac specific problems Technical support options Obtaining software updates FREQUENTLY ASKED QUESTIONS CARE AND MAINTENANCE Caring for Cintiq Replacing the pen nib OTHER USEFUL INFORMATION Uninstalling Cintiq Managing preferences Installing multiple tablets Using applications integrated for tablet contr
91. tool is displayed in the TooL list The appropriate tabs are displayed To open the Control Panel Windows 8 From the Windows 8 Start screen click the Wacom TABLET PROPERTIES tile If you are using the Windows 8 Classic Desktop press the Windows key on your keyboard or select the Windows icon in the Charms bar to access the Start screen n Windows 7 Click on the Windows START button and choose ALL PROGRAMS Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option Macintosh 1 Open SYSTEM PREFERENCES from the Apple menu or from the APPLICATIONS folder 2 Click on the Wacom TABLET icon Note User specific preferences are supported After logging in each user can customize their personal settings in the Wacom tablet control panel Switching to another user will automatically load the settings for that user Content Ind mm n a NI Contents intia taap Icons represent your pen display TABLET TOOL and APPLICATION settings Choose FUNCTIONS to customize the ExpressKey and Radial Menu settings Display Toggle options are available on multiple monitor systems Tabs display customizable settings for the las Application x Al Choose GRIP PEN to customize the pen settings The icon is available after you Pen Eraser Calibrate selected TooL Displays information dialog and option to DIAGNOSE your Tip Feel Tilt Sensitivity p Soft i Normal
92. ustomize The tilt setting applies to both the tip and eraser of your tool Current Pressure sina ada i Double Click X Tilt is direction sensitive and can be used in Click Full some applications to control brush orientation or other characteristics Right Click v Tip Double Click Distance off Large Click Default Visit the Wacom web site to learn about applications that currently support tilt Contents Index a 4 4 c2 38 CintiQ wo os tiada CUSTOMIZING THE EXPRESSKEYS To customize the ExpressKeys select the EXPRESSKEYs tab Each key can be customized to perform a Display Toggle modifier keystroke or other function The default ExpressKey settings are shown below ExpressKeys Rocker Ring Display Toggle Radial Menu Choose a function to perform when Modifer the key is pressed Shift ExpressKey functions can be defined Modifier for use with specific applications Ctrl See using the ExpressKeys for more information Modifier Alt Pan Scroll v Click Show Express View to toggle Express View on or off V Show Express View Default _ Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet control Content Ind ee NK oe CintiQ eo 2 ti aan CUSTOMIZING THE ROCKER RING AND HOME BUTTON To customize the Rocker ring or Home button select
93. way to clean Cintiq How do change the nib tip of my pen Where can obtain spare parts and accessories How do find the product model and serial number Will Cintig work in all applications Cintiq supports general mouse input functions in all applications Assuming the product driver is installed and functioning properly pressure sensitivity and eraser functions are also supported in many graphic applications What software applications support Cintig features Many applications support pressure sensitivity and eraser input from your Wacom product Visit www wacom com and search software applications If you do not find your application listed try using it with Cintig to determine if you experience pressure variance when you paint or draw with the pen Your software manufacturer will be able to provide the best information about which pen input features the application supports Can have Cintiq and a mouse connected to my computer at the same time Yes You can use your system mouse in conjunction with your Wacom product Only one device at a time can control the screen cursor You can change back and forth between your Cintig input tools and a system mouse at your convenience Contents Index CiNtiQ wo ors taap Can I use older Wacom input tools with Cintiq Pens and accessories are generally specific to the product model they come with so they may not be interchangeable Visit the Wacom website for
94. y is operating at the factory default settings If that is not sufficient adjust the color as necessary For details on color management refer to your operating system and application documentation e Verify the video cable and port are fully connected Contents Index a 4 4 59 CintiQ wo Se taap PEN TABLET TROUBLESHOOTING If you encounter problems with the tablet portion of the Cintiq see the following tables Your problem may be described here and you can try the solution offered Also check the Notes linked to the driver download screen for the latest information updates For additional information visit the Wacom website at http www wacom com Windows specific problems Mac specific problems The computer does not have Check if there is an available USB port on a USB hub If not you will an available USB port need to add a USB hub or USB card A USB device plugged intothe Make sure the Cintig itself is properly connected to a working USB Cintig USB accessory port port on your computer does not function e Be sure the Cintig is powered on and that the status LED lights white The Cintiq contains a powered USB hub and the accessory port will not work when the power is off e If the USB device does not work try plugging it into a USB port directly on your computer e If the USB device still does not function properly contact the manufacturer for that particular device The status LED is off e
95. you place the pen tip on the screen the cursor should immediately jump to a corresponding position approximately beneath the pen tip Lift the pen tip and place it on the screen surface in a different location The screen cursor should again jump to the new position This is known as absolute positioning and enables you to position the screen cursor without having to drag your pen across the screen surface 7 Check the Notes linked to the driver download page for updated information Review the Important Product Information IPI located on the Installation CD for cautions and warnings If you have trouble installing Cintig see troubleshooting 8 Next precisely align the screen cursor with the pen tip position See calibrating the cintig Notes User specific preferences are supported After logging on each user can customize their personal settings in the Wacom Tablet control panel Switching to another user either by logging on or fast user switching methods will load the settings for that user If the Cintiq does not respond properly or you lose cursor control the Cintig preferences may be corrupted See managing preferences to delete the current preference settings and return the Cintiq to its factory default condition Driver installation automatically activates the pen input functions available within Microsoft Windows 8 Windows 7 except for Windows 7 Starter and Home Basic See pen and digital ink capabilities in Windows
96. your video card driver supports adjustment of the horizontal frequency make sure it is also set to a compatible value See the IPI for frequency range details e The resolution or refresh rate is set too high See the IPI for details about the maximum native resolution refresh rate and other resolution sizes that can be used with your Cintiq e Set the display properties to detect plug and play monitors A set refresh range message appears briefly on the screen e Set the refresh rate to a vertical frequency that is compatible with your Cintiq See the IPI for frequency range details The image appears multiple times on the display Do not extend the video cable or use an input selector switch box When a still image is displayed for a long period of time without refreshing the screen an after image remains for a short period of time Use a screen saver or other power management feature Contents ne t can CINt Q so e taap Color quality is inaccurate e In the Wacom Display Settings dialog choose ADVANCED and then FACTORY RESET to return the display to its original settings e Check the color profile settings that you are using with Cintig e Make any changes to the contrast settings in small increments as changes in contrast may affect color accuracy The color white does not e Check the color profile settings that you are using with Cintiq display as white e Verify that the displa

User`s manual - Wacom Asia Pacific

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