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1. aa Es f Tas 1 Liver LF s h A i 7 Kanangra Boyd National Park Morton National izo data 82014 Google Terms of Use Reporta map error ole qe Figure 43 Empty Google Maps widget with the address field filled When users click outside the address line the map box will display the closes search result to the address introduced Users should try to be as precise as possible with the address and include zip code city and country if possible country name State city O Zip code a9 Address e Map Satellite Ch z a of m SH E T E A 4 e fos a E r id Asee Nielse a a Holding Spa a f a pm c a oO m z gt cm Amadeus It Group 5 a 5 T m i Parroquia de I San Alejandro tng A Map data 2014 Google basado en BCN IGM Espa a Terms of Use Reporta map error Figure 44 After clicking outside the address line the map shows the best result Name of department Last update dd mm yyyy Page 11 of 80 amadeus com 2015 Amadeus IT Group SA aMaDEUS Cre MA RESTRICTED In the product asset type there is a special widget that should display the list of countries where the product is available This field has to be filled with the list of country names in English and separated by semicolons Coverage Map Figure 45 Coverage map field 4 2 2 Revision Tracking WebCenter Sites can
2. lt x Ln T O N HM BU Y 3 Gi 7 aMaDEUS Content Metadata URL Home Amadeus Home Name Tags Template Contains Banner Image Recomendation Business Need Recomendation Banners Amadeus Home AMAD HomePpal Cookies Pop up DataProtection_C HomePage Are You a Traveller AdvCols Amadeus Business Travel Insights Report Hotels 360 BannerImage C Ryanair partners with Amadeus BannerImage C easyJet Microsite Banner BannerImage C Hotels Multisource Banner BannerImage C 940x247 Amadeus m power UK IE BE BannerImage C Figure 62 Home Page asset content tab Name of department Last update dd mm yyyy Page 33 of 80 amadeus com 2015 Amadeus IT Group SA Cre CA RESTRICTED E nuuva ALBA Content Metadata URL Home Amadeus Home Description ID 1319477346985 Filename Path Status Edited Locale English United Kingdom Translations English Central Translate as New Page D Amadeus Home English United Kingdom Master Asset Category Account Page Page Definition Home Figure 63 Home Page asset metadata tab 11 1 3 Carousel aMaDEUS The carousel is a dynamic element that displays a set of banners rolling after a small period There is also a small box that contains thumbnails for all the banners in the carousel with a small description This section is very easy to configure First the banners to be displayed m
3. 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS E Footer Our Industries Travel Agencies Home Corporations Home Car Rental Companies Home Hotels Home Insurance Companies Home Railway Companies Home Ground Handlers Home Airports Home Figure 73 Our Industries section structure This page will have a set of children pages one per link under this section These pages must have the following values e type IndustrySegmentHome e template AMAD IndustryHomePpal Each of those pages must have an IndustrySegment category and a Literal associated The Literal will be used as page name in the footer element and if the literal has a link it will be used as destination of the link in the element If there is no link the entry in the element will link to the corresponding Industry site home page All the elements in this section pointing to an Industry Site must be categorized as the Industry Site If one of these pages has a category without its corresponding Industry site it won t work properly 11 3 3 3 Information For section This section is based on a page placed under the Footer and with type Order Also it will have a literal related to it that will contain the page name used in the footer element 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 43 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E
4. FAQ Magazines Market Reports Im Downloads Quick Cards Helease Highlights Policies Figure 70 Resources and Downloads structure 11 2 2 2 3 Updates and Trends section This section is completely based on Engage Once the Updates and Trends page is placed under the Generic home page in third position no extra pages are needed Details about the configuration of this page will be given in the Pages configuration section 11 2 2 3 Customer Area section This section is formed by one page placed under the Generic home page that will contain the links to the extranets 11 2 2 4 Other pages Below the Customer area all sites have a set of other pages not displayed in the Menu but accessible from other parts of the site These pages must be placed there and need a small configuration Those pages are e 404 error page e SitesList e SearchResults e SiteMap 11 2 3 Pages configuration 11 2 3 1 Solutions and Services This page must be of the subtype Order and must have related the Global category in the IndustrySegment section and a literal with the text that will be displayed in the top menu in the Page Literal section With this configuration the list of Industries will be ready The second Name of department Last update dd mm yyyy Page 38 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS column a list of business needs is automatically generated by an Engage r
5. LA MAUS U O sor 49 AL Industry Ste SCPC US ras 50 LI 4 2 Pages COMMOUPAUON ccecessetepaeeenvetctctecssanseatedsieiesescessnseeeieteesoeseetasrne 51 L2 PON roer 54 12 1 Appendix 1 Asset publication and Deletion Tips and tricks 54 TLL CONC eee desea aesemer EEA EO EAREN 54 12 1 2 Process overview c00ccocccccconncnnnn rr rr rr rr rr sse 55 12 1 3 Deleting assets sssssssssannnnnnnnnsnnunsnnnnnnnnussnnnnannunnnnusannnnannnnnnnnnenn 57 Document control Security level Text Company Amadeus IT Group SA Department Department Name Author Author Name Reviewed by Name Date Approved by Name Date Version Date Change Comment xx dd mm yyyy Text Text Name of department Last update dd mm yyyy Page 5 of 80 dd mm yyyy dd mm yyyy By Text amadeus com 2015 Amadeus IT Group SA aMaDEUS rey MA RESTRICTED 1 Introduction 1 1 Scope This document is intended for all users of Oracle WebCenter Sites OWCS which is the solution that integrates the previous FatWire Content Server CS It describes some basic concepts to introduce the platform explain how it works and some particularities of the configuration for Amadeus Further documents will provide more detail into the specifics of Amadeus implementation 1 2 What is Oracle WebCenter Sites OWCS FatWire Content Server CS The OWCS CS is a web content management system It facilitates the entire sub proce
6. each version by clicking in the magnifying glass icon next to each version 4 3 Translating content Every site has a set of languages available They are called Dimensions Any user with enough privileges to create assets can also translate them into any of the available dimensions in the site The Central Repository has 6 dimension English Central French Central German Central Spanish Name of department Last update dd mm yyyy Page 13 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS Central Italian Central and Portuguese Central Each of the ACOs will have the local languages and at least one central dimension When a user translates an asset WebCenter Sites creates a new asset of the same type as the translated one and gives the user the opportunity to complete the translation selecting a new dimension for the translated asset When the translation is saved it s a completely different asset from the original one but keeps a relation with it In a set of translated versions of the same asset one will be the master asset Usually this asset is the first that was created and all translations are created after it To translate an asset users must follow these steps 1 Seta locale to the asset in the Metadata Tab and save the asset E Baem yva REG Content Marketing Metadata URL ImageDefinition Image_UM Description Image created for
7. 2015 Amadeus IT Group SA Orgy MA RESTRICTED Content Metadata URL Home Amadeus Home Tags Template Contains Banner Image Recomendation Business Need Recomendation Banners Amadeus Home AMAD HomePpal Cookies Pop up DataProtection C HomePage Are You a Traveller AdvCols Not Available Amadeus Business Travel Insights Report Hotels 360 BannerImage C Ryanair partners with Amadeus BannerImage C easyJet Microsite Banner BannerImage C aMaDEUS BU Car rental companies CarRentalCompanies CarRentalCompanies_Summary Lufthansa City Centre Testimonial for Cars Pl Car Rental Companies Car Rental Companies Car Rental Companies Home IT Downloads Whitepapers FAQ Magazines Solution amp Services Resources amp Downloads Updates and Trends Business Resources Case Studies Sales Sheets Press Kits Market Reports Solution Brochures Quick Cards 1 100 of 112 items mo 44 bb Figure 12 Result of a search in the right panel Using the Search or Browse tab you can do multiple operations with several assets as bookmark approve or delete multiple assets selected in the list Showing results for keyword airport 652 items Save Search 220x218 airports success stories Airports Amadeus Mobile Solutions Sales sheet Amadeus airport solutions Type Banner Image Literal Document Amadeus Media 460x180_Amadeus_Airport_Distribution
8. Configuratio A Content Marketing Metadata URL il Language si Local Centr mient Add Another Cat fes le Local Central Mutimed n Banner Fh Gs Body text 43 ad anner im li reine e Images Lr Brand Archfecture GS au arine amp BU Airports R3 su Car rental companies pe BU Consolidator e BU Corporation GS au citar Related images mi c lmage UM ez BU Groun cers y R3 Su Hoteis E BU insurance companie Ima 1 e BU Large leis E BU Metasearch mes Figure 41 Multiple and ordered asset selection box 4 2 1 5 File uploading field Sometimes users must upload directly other files different from images from their computers to the system For this there is a specific Browse file button that will allow users to select the desired file from their machines and upload it to the system Please notice that not all file formats are allowed Standard files like Office files PDF flash files etc are allowed Image file jpg or gif format e Figure 42 Upload file element 4 2 1 6 Google maps selection When assets require a map there is a Google Map widget that allows users to select an address and verify if it s correct First users must introduce the address in the line Name of department Last update dd mm yyyy Page 10 of 80 amadeus com 2015 Amadeus IT Group SA Confidential 2015 Amadeus IT Group SA Cre CA RESTRICTED aMaDEUS Country name State city Y
9. Description for Search Engines Keywords for Search Engines Q Figure 28 Some input fields In the creation screen in the central panel there are some tabs to group the asset infor mation Content The general information or data of the asset used to show or group in the structure Marketing Information related to marketing values if applicable ratings segments Metadata The information to describe the asset description locale URL Information related to URL to describe the asset if applicable Content Marketing Metadata URL Figure 29 Tabs in creation edition or inspect assets 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 5 of 80 amadeus com 2015 Amadeus IT Group SA aMaDEUS Cre MA RESTRICTED 3 Once all content is ready click on the Save button that will save the new asset into the sys tem Otherwise user can cancel the creation of the new asset by clicking the Inspect but ton for back to inspect view of the content or clicking the Refresh button to back to the form edit view of the content undo the changes Figure 30 The Inspect Save and Refresh button Once this is done the system will display again the Edit view of the content and the mark of modified in their tab disappear ak A Image UM x Figure 31 Tab of a content not saved The views of an asset can change using the In
10. Subtype SolServIndustry 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 52 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS Template AMAD_SolutionServicesIndustryPpal Category Solution amp Services Associated category The industry category Associated literal SolutionAndServices Associated banners There are four boxes where we can associate banners to the page Each of the boxes will display the banners in different positions e SimpleTextLink To be displayed in the top menu as a simple text line with link e GreyBoxLink To be displayed in the top menu as a grey box with a text link within e Banners To be displayed in the carousel of the Solutions and Services page e Right Column Banners To be displayed as boxes in the right column of the Solutions and Services page Associated metadata A metadata asset with information about the browser title Search Engine data etc Engage elements There are some elements automatically controlled by Engage e Right column contact ruled by recommendation RECONAME e Right column case study ruled by recommendation RECONAME Solutions and Services pages for the subsegments Subtype SolServIndustrySubsegment Template AMAD_SolServIndustrySubsegmentPpal Category Solution amp Services Associated category The industry category Associated literal SolutionAndServices Associated banners There are
11. Under Multimedia Content Shared Multimedia Content Subtypes None Description This asset contains a banner in Flash format Currently not used 9 1 3 Banner Image Family Multimedia Content Under Multimedia Content Shared Multimedia Content Subtypes None Description This asset contains an image to be used as banner It can have internal or external links 9 1 4 Business Need Family Basic Content Under Content Shared Content Subtypes None Description This asset contains all the information related to a Business Need It will have related all the products services and solutions that solve the need 9 1 5 Contact Information Family Basic Content Under Content Shared Content Subtypes Contact Company Name of department Last update dd mm yyyy Page 26 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LA v eo N aMaDEUS Description This asset contains all the information related to a contact either a person or a company 9 1 6 Data Protection Family Basic Content Under Content Shared Content Subtypes None Description This asset contains the texts displayed as Data protection information and disclaimers 9 1 7 Document Family Basic Content Under Content Shared Content Subtypes Brochure Case Study Magazine Market Report Policy Press Kit Quick Card Release Highlights Sales Sheet
12. Whitepaper and Standard Document for all other types of documents Description This asset contains all the information related to a document including the document itself attached to it 9 1 8 Event and Training Family Basic Content Under Content Shared Content Subtypes Event Training Description This asset contains information about events or trainings including dates agendas location with maps etc 9 1 9 FAQ Family Basic Content Under Content Shared Content Subtypes None Description This asset contains a question and its answer for the FAQ section 9 1 10 Image Family Multimedia Content Under Multimedia Content Shared Multimedia Content Subtypes None Description This asset contains information about an image and the image itself It can have as related assets other versions different format or resolution of the same image Also it contains a field to make it visible in the Media Centre or not 9 1 11 Literal Family Basic Content Under Content Shared Content Name of department Last update dd mm yyyy Page 27 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E Uu 2 U Lo o E lt LAO T eo N aMaDEUS Subtypes None Description This asset contains a text string that can have or not a link either internal or external 9 1 12 Media Family Multimedia Content Under Multimedia Content Shared Multimedi
13. be placed under this page are the News hub the Events hub and the Media Centre page Apart from these pages others can be placed exactly as described in the Why Amadeus About Amadeus sections News and Events i News Amadeus UK Newsletters Events Media Centre Figure 76 News and Events Structure 11 3 3 5 2 News page Events page The News hub and Events hub are very easy to configure They only need a page placed under the News and Events page with the correct subtype and template News hub subtype NewsEventsList and template AMAD_NewsPpal Events hub subtype NewsEventsList and template AMAD EventsPpal Both pages will have only one literal each related to them the text to be used in the footer element and as page title 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 47 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS 11 3 3 5 3 Media Center page The Media Center page acts as hub for all media content This first page placed under the footer has as subtype MediaCentre and as template AMAD_MediaCentrePpal This page has an associated literal Box PageLiteral and may have several associated banners One of those banners placed in the Press Contact Banner box will be displayed first in the right column of the page in a pink frame and the others in the Banners box will be displayed below in stan
14. content created by others to be published or reject the same content so the Author can modify it 7 1 4 ACO Sharer With this role a user has the same access than a Content Reader but also can move an approved asset from Central Site back to Ready for Approval status and share the asset with his her ACO site 7 1 5 Other rights Also there are other operations translate share rollback etc that depend on the role of the user and status of the asset to be allowed or not If you think you should be able to perform an operation and the system tells that you don t have enough privileges please contact WMKT team 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 25 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LA v O N O aMaDEUS 8 Visitor redirection by Geolocalization There is a geolocalization system in place in Amadeus servers If a visitor from an ACO already migrated to WebCenter Sites types www amadeus com in his her browser our servers will redirect him or her to the local ACO site 9 Assets 9 1 List of available asset types 9 1 1 Article Family Basic Content Under Content Shared Content Subtypes None Description This asset contains information about articles featured in other media web pages newspapers or magazines 9 1 2 Banner Flash Family Multimedia Content
15. of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS 4 2 Creating Content Assets To create an asset of the desired type user must follow a series of steps 1 Click on the Content item in the menu tool bar and select the New option and select the asset type wish to be created Users will see different lists of asset types depending on the roles assigned and the Site selected Content New Article GBSite New Data Protectio New Media GBSite New Standard Cont New Banner Flash New Disclaimer GB New Metadata New Testimonial G Mew Banner Image New Document GB New Page New Business Need New Eventable Cont New Promotion New Category New FAQ GBSite New Recommendation New Configuration New Flash Presentat New Screenshot GB New Contact Parent New HrefLang New Segment New Contact GBSite New Image GBSite New Share Price G Amadeus Checkrn l peas eee er ari New Custom HTML New Job Vacancy New Social Media Biography CentralSite Corm New Custom HTML New Literal GBSite New Solution Prod Figure 27 Asset type selection screen 2 Fill all desired fields of the form displayed noticing that some fields are mandatory These fields are marked with a red asterisk If the user leaves the mouse over the blue question mark icon a small tooltip with more information about each field will be displayed Browser Title
16. the current interface you can change the interface by selecting other icon if available Username logged if you click in the name you could access to the profile of the user in WEM interface Select site selection Shows the actual site and allow change the site between the availa ble for this user Logout option exit for the interface and back to the login screen The menu bar displays the Content shows the option related to a content New open a submenu with the different content that the user can create Save Save amp Close Approve Share Access Permis sions Bookmark and Unbookmark These actions are enabled or disabled depends the tab opened and the permission for the content by the user logged Edit when an asset is opened in a tab allows operations about this asset Inspect Edit Delete Version access to version operations Undo Checkout Check In Check Out Show Versions or Rollback and Change Page Layout View when an asset is opened in a tab allows operations about this asset Form View Web View Preview Multi Device Preview Preview with Page Layout Preview with Seg ment Preview with Wrapper Preview in New Window and Status Hide the WEM Bar in the left of the menu bar the upper arrow allow hide EJ or show Edi the WEM bar on the screen 4 1 4 Publishing If the user has enough level of access and he she wants access to the publish history option he must to change to Admin Interface an
17. track and recall changes made to assets This feature is called Revision Tracking and allow users to perform the following operations e Check out an asset which prevents others from modifying or deleting it until the original user checks it back in e Review the changes made to an asset e Restore an asset to a previous version rollback Figure 46 Principal Revision Tracking buttons 4 2 2 1 Check in and Check out To work with an asset when revision tracking is enabled 1 User checks the asset out from the database An asset can be checked out to only one user at a time This means that when an asset is checked out to any user only that user can edit it delete it or assign it to a workflow If any user opens an asset for editing without deliberately checking it out first WebCenter Sites checks it out to that user automatically 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 12 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LAO T eo N aMaDEUS 2 After any user has edited an asset he or she checks it back in Checking in saves a new version of the asset but does not overwrite the earlier Versions stored in the CS database unless the maximum number of allowed revisions is reached 20 When checked in the asset becomes available for editing to other users If any user is working on
18. 10 Amadeo Aer BRS Aen Anedeus Aor Li Figure 13 Multiple select in search list Delete Asset s Select All Name Type Detail How Does It Work y Action pate TEST LONEEENUTTDT Ready to be stes O JSParent Custom HTML JavaS Ready to be deleted Figure 14 Delete multiple screen Name of department Last update dd mm yyyy Page 18 of 80 amadeus com 2015 Amadeus IT Group SA aMaDEUS rey MA RESTRICTED 4 1 6 Left navigation panel This section allows user to browse through data structures in the site using a tab system Each of the tabs is described below 4 1 6 1 Site Tree In this tab the user can check the site structure and the pages where assets are placed Also there is a list of assets not yet placed in the structure DE Site B Default m Unplaced Pages Figure 15 Site Tree The tab could have different Site Plan Trees Default is one of them and it represent the node root on which the Pages are placed In Unplaced Pages are located the list of Pages not yet placed in a Site Plan Name of department Last update dd mm yyyy Page 19 of 80 amadeus com Me Leia aMaDEUS RESTRICTED DE Site Bl Defautt 12 Amadeus Home E Travel Agencies Home E Solution amp Services i I Solution amp Services BTA E Solution amp Serviees Cons Solution amp Services LTA 15 Solution amp Services_OTA E Resou
19. 2 Press release asset displayed on a page 3 2 Pages and Templates 3 2 1 Pages Pages are part of the core CS asset types Their attributes are already defined and has two main functions A page Name of department Last update dd mm yyyy Page 10 of 80 amadeus com 2015 Amadeus IT Group SA rey Ma RESTRICTED aMaDEUS sused as a foundation for representing website navigation o Page assets are placed in Site Tree Default or Unplaced Pages And is also used as a container for other assets o Different content assets can be associated to the Page Asset This content will then be rendered and used as coded by the developers 3 2 2 Templates Templates on the other hand serve as models defining how the content is rendered Can be reused by selecting the templates for each page i e the same page can present the information in different ways if it uses different templates They are usually created and modified by the development team following the design guide lines 3 3 Site Users and Roles 3 3 1 Sites A site in CS is a work space within the contributor interface for configuring and adding content Sites have among other items asset types assets pages site plan workflows In the Amadeus implementation of CS there is a one to one relationship between an ACO sometimes regional website and one site Also there is a Central site which servers as repository for content created central
20. 2 E O z H AAI rr E Figure 19 Detail of the parent Banner Flash no contents related to this parent 5 oO U 49 E lt x Ley lt Name of department Last update dd mm yyyy Page 21 of 80 amadeus com 2015 Amadeus IT Group SA rey MA RESTRICTED aMaDEUS The most important options in the Content Tree are 4 1 6 2 1 Categories This tree contains the categories available in the CMS tree structured These categories are used to provide information about each of the elements of the site Categories is Insurance companies a 5 Railway companies 3 5 00 Railway companies TA E AP Figure 20 Categories 4 1 6 2 2 Local Multimedia Content This tree contains a tree structure with all the assets in the site belonging to each of the Amadeus Multimedia Asset types The Local Multimedia tab shows the asset created in the current site 5 Amadeus IT Group SA lt Name of department Last update dd mm yyyy Page 22 of 80 amadeus com 2015 Amadeus IT Group SA RESTRICTED E kgr Local Multimedia Content gj Banner Flash E Us Banner Images a E Images LF Media Flash Presentations 3 iz Screenshots Figure 21 Local Multimedia Content In this tree you can see listed the parent contents if you want to see the final contents you must select a parent and then you will see the contents related under this parent in the tab Browse in the central pan
21. Bank Possible values are Amadeus Logotype Amadeus sites Charts and Graphs Events Infographics Screenshots and Senior Management All assets in the system excluding literals should have at least one value of the Business Lines and Visitor Types groups so Engage can use it to customize the visitor s experience The Image Bank page and the Media Gallery page have a system of checkboxes to filter the content and narrow searches This boxes are based in the categories under groups Image Bank and Media Gallery and images and media marked as available in public searches should have at least one category of the corresponding group 10 Sites The new structure of the Amadeus com network of sites is based on one site working as repository for central content and one site per country or region When an ACO user logs in WebCenter Sites will see the list of sites he or she can access with the roles available in each site Users can have access to more than 1 site Name of department Last update dd mm yyyy Page 30 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt wn T O N O Gi AE AR AT EET BA BE 41 Line BO BR CC CentralSite CH CL CN CO corporate CZ DE DZ EA EC EE EG ES FI FR GB GenericACOsite GH GR Figure 61 Site Selection screen 10 1 Central Site Repository aMaDEUS This site is managed dire
22. E Uu 2 U Lo o E lt LA v eo N aMaDEUS Information For Business Managers Sales Managers IT Professionals Professional B2B Users Investors Opinion Leaders Job Seekers Travellers Figure 74 Information for section structure This page will have a set of children pages one per visitor type to be displayed in the section These pages must have the following values e type Profilelnfo e template AMAD ProfilelnfoPpal Each of those pages must have a Visitor Type category and a Literal associated The Literal will be used as page name in the footer element and if the literal has a link it will be used as destination of the link in the element If there is no link the entry in the element will link to the corresponding page for the visitor type This pages will display first a description of the Visitor type found in the Category asset and the list of global business needs categorized as related to that visitor type This is automatically calculated All the elements in the right part of the page are also automatically calculated except the Discover Amadeus box Within that box users will be able to place links associating to the page a set of Literal assets with internal or external links Box Section Literals in the page 11 3 3 4 Why Amadeus About us These two sections in the footer are the most customizable ones as below the parent pages users can create the structure of pages as de
23. Ir aMaDEUS Oracle WebCenter Sites Introduction User Manual Type here Index 1 INTO dC s PEN TT mme 6 1 2 What is Oracle WebCenter Sites OWCS Fatwire Contet SOI Gcr M 6 2 CS Environments and WMtCCM ACES xsxxsmnsicunserzvE intendi ro dan ccn EN EIE RE d EANN 8 3 CS TermirnolOQyV isnt issnssquv E uku Un iaa irtirar inris S c la 9 3 1 Asset and Asset types occcccccccccccccccocn rro rr rr EE EEE EEE E OSES OSES ESSE SEES ESSE SEES EEE EES 9 3 2 Pages and Templates sra 10 3 2 1 AAA A E recite cere uumanaaunaaies 10 3 2 2 Templates iia 11 Ja SNE Usersand ROLES oia laa Ddseaas 11 3 3 1 wil 11 3 3 2 A a 11 3 3 3 io n 12 Ss e al TNC MACS TETTE e PEO OTT 13 4 1 Backend Layout and Elements orinar 13 4 1 1 LOOM PAG nenita rendida da 13 4 1 2 Main Workspace Overview 00ccccccccccccccncnnnnnnn cnn cnn nr 15 4 1 3 TOD OO Dot I5 4 1 4 aulis 16 4 1 5 a Cl m UN 16 4 1 6 Lenbnavigauon Dane ista 19 4 1 7 Maln Panel RETI TTE 4 4 2 Creating Content JSSQLS amanda eiii iaa je ele aida da 5 4 2 1 Form data Attribute editorS cnica 7 4 2 2 sitire dne TI t TE 12 do Transiatina COn ONE EI D EET 13 Ae PRENO CON TER 15 4 5 Approving Rejecting and Publishing content eere 16 4 6 Sharing content ssssssssssnsnsnussnnnnunnnnnnnusennnnann
24. List_Home This recommendation displays a list of banners showing the title of each of them e AMAD_Contact_Home This recommendation displays a contact in a pink box e AMAD_PromoBanner_Home This recommendation displays one single banner with its im age e AMAD BannerSubHome This recommendation displays one banner double sized to be used in the IndustrySubHomePpal template and should be in the fifth position Associated metadata A metadata asset with information about the browser title Search Engine data etc Name of department Last update dd mm yyyy Page 51 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS 11 4 2 2 Solutions and Services page configuration The Solutions and Services page for an industry site should be configured the following way Please note that there are two cases when we have subsegments and when not 11 4 2 2 1 Solutions and Services page for an industry without subsegments Subtype SolServIndustrySubsegment Template AMAD SolServIndustrySubsegmentPpal Note that we use the Subsegment naming here to refer to any industry segment or subsegment that doesn t have more subsegments below itself So when we are referring to a last level segment we use the subsegment Note that this Category is the page attribute and indicates the category of the page itself Don t mistake this category with the Associated Category that refers to a category asset related
25. MaDEUS Biography Figure 37 Rich Text Editor waiting to be loaded To give better performance to the form pages the Rich Text Editor stays deactivated until the user clicks within the text box In that moment the Editor loads and all toolbars and features appear Biography Q m oh E E E L1 Q i po E O ln IC y x x ii ilti n liil liil Il body div A Figure 38 Rich Text Editor fully loaded 4 2 1 4 Asset selection field There are some fields in which users must select existing assets for example as related contents or while choosing the Categories for an asset In these cases WebCenter Sites provides a simple way to select assets It displays a Drag and Drop zone that users can use to move the desired asset from the left or right zones Related images e Figure 39 Asset selection field without asset selected Name of department Last update dd mm yyyy Page 9 of 80 amadeus com 2015 Amadeus IT Group SA O A RESTRICTED t uU a 2 o j O Er E U 2 U Lo o E lt x wn T eo N 2 aMaDEus Figure 40 Action of drag and drop an asset in an asset selection field Depending on the field the system will allow one or more assets to be selected this way When the order of the assets may be taken into consideration the system allow to insert a content in a specific position or move the content into the list ens rom o E Central Ste
26. Pages the following structure 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 49 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUs The Amadeus Home Page with all the pages it may contain One Industry Home Page per Industry site we want to create The Footer Section with all the pages it may contain Fl Site B Defaut Amadeus Home Travel Agencies Home Car Rental Companies Home i Railway Companies Home Insurance Companies Home Corporations Home i Footer B Unplaced Pages Figure 79 ACO Site structure 11 4 1 Industry Site structure As we have mentioned any industry site must have the following structure e At first level the Industry Site Home Page e At second level the sections Solutions and Services Resources and Downloads and Up dates and Trends Pages 11 4 1 1 Solutions and Services section Here we have two scenarios An Industry with subsegments or without subsegments e Industry without subsegments If the industry doesn t have subsegments there won t be more pages below the Solutions and Services page Once we configure that page this section will be ready e Industry with subsegments If the industry has subsegments we will have below the Industry Solutions and Services page one page of Solutions and Services per subsegment In this case we will have to configure all
27. a Content Subtypes Demo Video Podcast Description This asset contains all the information about a media file including the file itself or a link to it It can be a Flash demo a video in FLV format or a link to YouTube or an MP3 audio file for podcasts Also it contains a field to make it visible in the Media Centre or not 9 1 13 Press Release Family Basic Content Under Content Shared Content Subtypes None Description This asset contains a press release including the text attached files and images 9 1 14 Social Media Family Basic Content Under Content Shared Content Subtypes Blog Facebook Twitter LinkedIn YouTube Description This asset contains all the information about an Amadeus account in a Social Network or a link to an Amadeus Blog In the case of Facebook Twitter or YouTube the main information is the account name and it has to appear exactly as in the social network website In the case of LinkedIn the account name is the numeric ID of the company as appears in the LinkedIn URL and in the blogs there is a field for the blog link 9 1 15 Screenshot Family Multimedia Content Under Multimedia Content Shared Multimedia Content Subtypes None Description This asset contains a screenshot image of a product It s usually related to the product itself 9 1 16 Product solution or service Family Basic Content Under Content Shared Content Subtypes Product Service Solution Desc
28. ailed below in the Footer Configuration section 10 2 3 Industry Site Nodes At the same level of the Home page and the footer nodes users will find an Industry site homepage per Industry enabled in the site These pages will act as versions of the Home Page specific for each Industry These industries may have subsegments or not and will be configured in different ways Please see section Industry Site below for the detailed configuration 11 Configuration of an ACO site 11 1 Home Page configuration 11 1 1 Introduction The first page that anyone entering an Amadeus ACO site will see is the Generic Home Page This page is the point of entrance of all users and is the most important one as there are a lot of pages that are children of this one This home page has a set of common elements with the rest of pages in the site including the header the top menu and the footer and requires specific configuration for other elements such as the carousel banner and the modules behind it 11 1 2 Page configuration While creating the home page it must have the Subtype set to Home and the template to AMAD HomePpal and must be placed in the site tree under the root node of the site Desktop 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 32 of 80 amadeus com Confidential 2015 Amadeus IT Group SA Cre Ma RESTRICTED c Uu a J o un O e ke Uu 2 D o
29. allows users to share content among different sites With this feature users can reuse content generated in other sites and translate it or use it as it comes To avoid the sharing of wrong versions of assets the sharing option is also controlled by the workflow There are two scenarios to be detailed here a user from Central Site who shares content with some ACOs and a user from an ACO site who wants to use Central content in his or her site Although the requirements for each scenario are different the way to share a content is the same Users must access the top toolbar menu while inspecting the asset to share and select the Share option into the Content option Content Approve Share Access Permissions Unbookmark Figure 56 Share option in the top toolbar menu After that the system will present the list of sites that user has access to Then he or she will have to mark each desired country and move to the share box using the arrow Once saved the asset will be available in that country Name of department Last update dd mm yyyy Page 19 of 80 amadeus com 2015 Amadeus IT Group SA aMaDEUs Cre MA RESTRICTED Share Selected Content Share Selected Content with the following sites Available 85 Share Selected content with all current and future sites Figure 57 Site selection screen Although the asset is available in the selected countries it won t appear in the live
30. an asset that was checked out to him her automatically WebCenter Sites checks it back in automatically when you save the asset If the user don t save while editing a checked out asset the asset is NOT checked back in automatically 4 2 2 2 Archive Options Users can check in an asset so they have an archived version saved but keep it checked out to continue their work on it without other users changing it 4 2 2 3 Cancelling Checkout If any user checks out an asset and then decides that he or she doesn t want to save the changes just made to it or if he or she checked an asset out by mistake he or she can undo the checkout In such cases WebCenter Sites does not store a new version of the asset nor make a record of the checkout in the database 4 2 2 4 Rollback with Revision History If after checking an asset in any user decides that he or she doesn t want to keep the changes made to it he or she can roll the asset back to any of its stored previous versions by using the Rollback function Any user can also view the asset s version history Versions of Contact OCS DEM Ut Vr recen Catr Ler E on ril s 12 0014 5 53 IPM E i 1219 14 5 25 P349 Zulu kapon created Ey Now e i 12 19 14 5 95 PM STSTEM Figure 47 Revision History Report When any user clicks on the Revision History button the above report will be displayed This report shows the details of all the stored versions of an asset and can also show the contents of
31. and allowed interfaces will be showed The user must select one of this interfaces to continue ORACLE WebCenter Sites Version 11gR1 Site US ORACLE Select Ap de A Amin Login again Figure 6 Interface App Selection screen for a Site The next time that the user login the application will be remember the interface and the last content used Name of department Last update dd mm yyyy Page 14 of 80 amadeus com 2015 Amadeus IT Group SA rey Oe aMaDEUS RESTRICTED 4 1 2 Main Workspace Overview For editorial work selected the Contributor Interface the main workspace is presented to the user 7 Laa toute 9 g Y i O ek owe mes Figure 7 Main workspace This workspace is organized in different sections which will allow the user to perform the most usual operations navigate through the site and data structures review assigned tasks checked out documents etc change the site he she is working on and log out from the CMS 4 1 3 Top toolbar This toolbar is always present while logged in the CMS the upper options content doesn t change It s split in two rows WEM bar and menu bar M ud o au Figure 8 Top bar The WEM bar displays the Name of department Last update dd mm yyyy Page 15 of 80 amadeus com 2015 Amadeus IT Group SA rey Ma RESTRICTED aMaDEUS Interfaces available and allowed by the user The highlighted one is
32. asset is deleted it will be moved to the held assets list Here is an example 1 We have in Staging and Delivery a Page with a Standard Content related to it If we try to delete the Standard Content WebCenter Sites won t allow it until we remove the relation STAGING DELIVERY Page Page p Standard Content p Standard Content 2 Soweremove the relation in Staging STAGING DELIVERY Page Page Standard Content p Standard Content 3 Now we can delete the asset Name of department Last update dd mm yyyy Page 57 of 80 amadeus com 2015 Amadeus IT Group SA Cre CA RESTRICTED t uU a o un O E E U 2 oO oO o E lt LA v eo N aMaDEUS STAGING DELIVERY Page Page Standard Content gt Standard Content 4 Butif we check the publishing queue after we will see that the Standard Content is in the held list There is a dependency with the page and to publish the deleted asset to Delivery we also have to publish the page Please consider that deleting the dependent asset will also remove the dependency and will release the assets for publishing Name of department Last update dd mm yyyy Page 58 of 80 amadeus com
33. assignment option in the drop down menu aMaDEUS When the user finish the assignment the asset will be automatically moved to the next status Ready for Approval and assigned to all the approvers with permissions to approve assets in that workflow Those users should review the asset and decide if it s ready to be published When the approvers execute the same Finish my assignment operation they will see a selection screen They ll have to decide if they approve the asset or not Finish My Assignment for Image Image_UM Image Name Image LM Description OCS DGM User Manual Workflow Process AM Central AM Ready to Edit Assigned User Role Unknown Choose Step gt State Send for Approval gt AM Ready for Approval Action Taken Action to Take Finish My Assignment Figure 55 Approve Reject selection screen If they reject the asset it will be moved back to Ready to edit status and the content creators will have to change whatever the approved indicates and repeat the process Name of department Last update dd mm yyyy Page 18 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt wn T O N O aMaDEUS If they approve the asset it will be automatically added to the publishing queue The system automatically publishes all content in the queue every 10 minutes 4 6 Sharing content WebCenter Sites
34. be Amadeus Community LinkedIn Figure 77 Communities structure Below the Community page users can add pages with direct links to some social media accounts To do so the pages must use template AMAD DetailPpal and need one asset related It must be a Literal in the Page Literal box to be used as entry in the footer This literal will contain a link to the page we want to display external link Users can also relate an asset from the Social Media definition in the Contains field If this asset is found an icon with the Social Media logo will be displayed in the footer before the Literal Amadeus community gt Amadeus blog Facebook Twitter YouTube LinkedIn Figure 78 How the Communities section appears 11 4 Industry Site At the first level besides the Amadeus Home page and the standard site below it we can create sub sites each of them dedicated to one business segment We call each of them an Industry Site The Industry site contains a subset of pages fully dedicated to a single industry segment The set of pages includes the Solutions and Services section the Resources and Downloads section and the Updates and Trends section The rest of elements of the site Customer Area Footer etc will be the same as used in the standard site so it won t be necessary to create them under the Industry site If we use this feature once fully configured we will see in the Site Tree at first level just below Placed
35. belonging to each of the Amadeus Content Asset types The Local Content tab shows the asset created in the current site ge Local Content n 3 Articles rd Business Needs ES Contact Information Courses Data Protection gt a Documents EF Events and Trainings fg FAQs fg Literal m Le Press Releases E Social Media ME Products Solutions and Services EF Standard Contents z g Testimonials Figure 23 Local Content In this tree you can see listed the parent contents if you want to see the final contents you must select a parent and then you will see the contents related under this parent in the tab Browse in the central panel 4 1 6 2 4 Shared Multimedia Content This tree contains a tree structure based in asset types of all the assets from the Amadeus Content Asset types created in another site and shared with the current one All assets available in this tab can be used in the current site g Shared Multimedia Content 4 Banner Flash te Banner Images d Flash Presentations FS Images LoF Media Um screenshots Figure 24 Shared Multimedia Content In this tree you can see listed the parent contents if you want to see the final contents you must select a parent and then you will see the contents related under this parent in the tab Browse in the central panel Name of department Last update dd mm yyyy Page 2 of 80 amadeus com 2015 Amadeus IT Group SA C
36. can create press releases PR Approver users with this role can approve press releases for publishing ACO Sharer users from ACO sites are given this role in the Central site for being able to share content to their site ACO site Name of department Last update dd mm yyyy Page 12 of 80 amadeus com 2015 Amadeus IT Group SA rey MA aMaDEUS RESTRICTED o ContentAuthor users with this role can create any type of content within the ACO site o ContentAprrover users with this role can create and approve for publishing any type of content in the ACO site 4 Editorial Interface 4 1 Backend Layout and Elements 4 1 1 Login Page This is the login page of the CMS ORACLE WebCenter Sites Version 11gR1 Secure User Login Username ORACLE Password Forgot password LOGIN E Remember me Figure 4 Login page Users have to log in with their username and password It also offers an option to recover password and to store the login data for a faster login For the first time if the user has access to different sites a Site Selection screen will be displayed after login Name of department Last update dd mm yyyy Page 13 of 80 amadeus com 2015 Amadeus IT Group SA rey a aMaADEUS RESTRICTED ORACLE WebCenter Sites Version 11gR1 Site ORACLE Login again Figure 5 Site Selection screen Also for this first time if the user select a site the available
37. ctly by Marketing and content is added to that site by the Business Lines This content is accessible in read only mode to ACO users and they can decide to share that content with their own sites Once the content is shared it s ready to be used in the ACO site and will appear among its content In the Central Site repository there is no need to create any pages as the site itself is not accessible using browsers and only contents shared with ACO sites will be visible to customers 10 2 ACO Site Repository Every country or region will have its own site where its available content and pages will be managed These sites will have a 2 letters identifier as Site name and the complete country or region name in the description Name of department Last update dd mm yyyy Page 31 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS 10 2 1 Home Node When opening the Site Tree tab users will see the pages that form the site structure The first level pages are the Home page the footer and an Industry home page per Industry we want to enable in the site Below the Home Page there is a complete structure that is needed to enable the top menu element as described in the Top Menu Configuration section below 10 2 2 Footer Node The footer node contains all the necessary structure to build the footer element of the pages This element is common in all pages in the site Its configuration is det
38. d check the Publishing option in the menu bar Admin Interface 4 1 5 Search The search option are located in the upper right corner of the screen down of the top bar You can do searches over all the types of the site this is option by default Figure 9 Box search by default Or select a specific search only in one Type in the arrow side to the search button Name of department Last update dd mm yyyy Page 16 of 80 amadeus com Confidential 2015 Amadeus IT Group SA Search Type Al 4 Find Article Find CSElement Find Custom HTML Find Article Parerf Find Article d Custom HTML Find Article Parent Find Banner Flash Find Banner Flash P Find Banner Flash P Find Banner Image Find Banner Image Find Banner Image Find Custom HTML Find Data Protection Find Data Protectio Find Data Protectio Find Demo Find Demo Parent Find Demo Parent Find Flash Presenta Find Flash Presenta Find Flash Presenta Find HrefLang Find Image Find Image Parent Find Image Parent Find Job Vacancy Find Job Vacancy P Find Job Vacancy P Figure 10 Search based in a type aMaDEUS Find Screenshot Find Screenshot Pa Find Screenshot Pa Find Segment Find Share Price Find Share Price Pa Find Share Price Pa Find SiteEntry Find Social Media Find Social Media P be Liz Finally also you can use the Advanced Search for more detailed searches The results of the search are sho
39. d i a qmm 28 9 1 16 Product solution or Service ceceecceeeeneeeeeeeneeeeecceeeeuueeeeennneeegugueeennns 28 E e CONTEN eo cco serrate eran E O c abu acil ffe UEM DAD RN UMEN 29 Diao TESTIMONIAL e ira esa doi 29 CA A EQ o o UT 29 9 2 1 BUSINESS LINES ressanar deca 29 9 2 2 MISILOP TV DOGS acatar ec EEEE ido tea 30 9 2 3 AP LAO 30 9 2 4 Media Gallery eeeeeeeeeeeen nn nn m I II I III 30 9 2 5 Image Bal ME 30 i ED mm 30 10 1 Central Site REDOSINONY reiini nx Ore id 31 10 2 ACO SIE ReDOSIDODU oases eek es ace a d PE LEM I DUE 31 L0 2 1 Hohe NOS meat oia 32 L0 2 2 FOT NOUE sea E o c iEQ RDUM GR COM ETE 32 1052 Industry Ste NOBIS ll oia a 32 11 Configuration of an JACO SIEG socorrista 32 11 14 Home Page Congr O Mesina coat E e b DU tos esa 32 li L l INCPOQUCTION rr oia E nad 32 LL 2 Page COMU aO ie oseccnasaincerapeeusecesserseneaeunaceesdtecenenscecenemiurcereocnuards 32 UR MC AROS rar inca nck 34 11 1 4 Promo banners 11 soceri n nra nh nhat een nan ham iaa nnns rna aa a an 35 ILLS Other acm EET 35 14 2 TOD Menu CONTQuUraciON sites aa in Mdescus Ru cee 36 UK A A AEA 36 Die ol PEE 36 LE25 Pages COMMOUG AION nal siones a 38 Name of department Last update dd mm yyyy Page 4 of 80 amadeus com 2015 Amadeus IT Group SA rey Ma RESTRICTED aMaDEUS TIS A E EE A 40 Diesel ANO UCI e rcr MUN 40 MC The Footer SUCUS race a oleada 40 Tilo Paus ConniguraliON sssrinin aa a araa 41
40. dard frame After all the banners the page will automatically show the latest report available Below the Media Center page we will find a structure of 4 pages The Press Kit page the Press Contacts page the Image Bank and the Video Gallery 11 3 3 5 4 Press Kit page This page placed under the Media Center page must use the AMAD DetailPpal template and needs two assets related to it A Literal in the Page Literal box used as page title and entry in the footer and a Standard Content in the Contains field with the Press kit description and with the press kit itself as related content 11 3 3 5 5 Press Contacts page This page placed under the Media Center page must use the AMAD DetailPpal template and needs two assets related to it A Literal in the Page Literal box used as page title and entry in the footer and a Standard Content in the Contains field with the Press contacts description and with a Contact as related content 11 3 3 5 6 Image Bank page This page placed under the Media Center page must have the ImageBank subtype and use the AMAD_ImageBankPpal template It needs two assets related to it A Literal in the Page Literal box used as page title and entry in the footer and a Banner in the Press Contact Banner box with a link to the Press contacts page The page will be automatically filled with all images in the site having the Include asset in Public Search value to True and ca
41. deus com 2015 Amadeus IT Group SA rey MA RESTRICTED aMaDEUS 3 CS Terminology This section introduces some basic and useful concepts and terms that the CS users should be familiar with 3 1 Asset and Asset types An Asset is a term for describing a piece of content New content is created by providing the attributes fields for each type of asset title image body text This helps managing the content independently from the sites pages An asset e Isan instance of an asset type o Example Press Release Product Page Product Recommendation are as set types An asset will be the specific content press 13 October e thasfields o Default values metadata provided automatically by the system Example ID createddate 2007 09 06 updateddate 2007 09 08 creat edby userX o Attributes custom fields adjusted for Amadeus asset types a group of attributes make up a form in the editorial interface for entering content Example Title Amadeus publishes first half results for 2012 Publication Date 2012 10 13 o It supports a predefined set of operations Example Create Edit Delete Publish Copy Share Name of department Last update dd mm yyyy Page 9 of 80 amadeus com Confidential 2015 Amadeus IT Group SA rey ia RESTRICTED aMaDEUS Name 2012 8 3_Amadeus publishes first half results for 2012 Tags PressRelease Category Press Releases Ca
42. displayed Reco_UM x v QA Staging Assets pending approval for publish No existing publish event Select All How Does It Work o Name Type Last Published Status Detail Action Not yet pubished LEE TS Dependencies for Reco UM Select All How Does It Work o Name Type Last Published Status Detail Action mage UM Image Not yet published Needs Approval Approve mage2 UM Image Not yet published Needs Approval Approve Figure 83 Depending assets And if we check the status of the asset the system will show this message at the bottom of the page Delivery Central Approval State Held This asset cannot be published until dependent assets have been approved Figure 84 Held asset message Name of department Last update dd mm yyyy Page 56 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LA v eo N aMaDEUS 12 1 3 Deleting assets Deleting an asset in WebCenter Sites is an edition of a special type and needs publication as any other type of edition After an asset is deleted it s automatically added to the publication queue and it will still appear in delivery until the publication process finishes Users have to pay special attention to the dependencies of the deleted asset If a user deletes an asset without removing relations WebCenter Sites will stop it indicating an error But if the relation is removed and then the
43. download must be placed These pages must be configured like this Subtype DocumentList Template AMAD DocumentsPpal Category Global Associated literal The type name that will be displayed in the Menu If this literal contains a link that link will be used in the menu If we are using one of the existing types of documents an extra parameter must be configured Document Definition This is an asset of the type Configuration Property that contains the document definition and must be related to the page 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 39 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E Uu 2 U Lo o E lt wn T eo N aMaDEUS 11 2 3 3 Updates and Trends The Updates and Trends section is automatically generated so a page of any type must be placed in third position under the home page with an associated literal containing the name for the section to be displayed in the menu Anyhow users can configure what will appear in the section by configuring the Engage recommendations associated to each part Latest Market Report RECONAME Solutions RECONAME Latest Blog Post RECONAME Latest news and events RECONAME 11 2 3 4 Customer Area To configure the Customer Area we have to place a page in fourth position under the Generic home page with the following configuration Subtype CustomerArea T
44. e These categories are reserved for assets of the subtype Products categorized also as Railway Companies Within Travel Agencies there are sub segments Business Travel Agencies Consolidators Leisure travel agencies Online travel agencies Single site travel agencies Travel management companies and Travel search companies Also there is a subcategory called Travel Agencies Products split in 4 values Business management Distribution and content Sales and e commerce and Services and consulting These categories are reserved for assets of the subtype Products categorized also as Travel Agencies and or any of the subsegments Also there is a specific category called Global reserved for the non segmented versions of the Business Needs Name of department Last update dd mm yyyy Page 29 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LAO T eo N aMaDEUS 9 2 2 Visitor Types Possible values are Business Managers Investors IT Professionals Job Seekers Non customers Opinion Leaders Professional B2B Users and Sales Managers 9 2 3 Topic Possible values are Brand Business CSR Financial HR and Thought Leadership Currently unused 9 2 4 Media Gallery Possible values are Amadeus in the news Amadeus Technology Company information Customer Solutions Customer testimonials Events and Industry Knowledge 9 2 5 Image
45. e for UM Name Tags Template Contains Once all relevant pages are placed in the right position we can see the site plan in the Site Tree left navigation element This plan is shown like an upside down tree with the final structure within the Placed pages node Below the complete structure there is another node Unplaced Pages with all the pages that are not yet in the site structure Every ACO site is provided with the necessary structure and it s detailed in the ACO Site Configuration section of this document Name of department Last update dd mm yyyy Page 23 of 80 amadeus com 2015 Amadeus IT Group SA Cre CA RESTRICTED lt uU a 2 o j O E E U 2 U Lo o E lt LA v eo N GB Site S BS Default Amadeus Home i i solutions and Services Resources and Downloads Updates and Trends Customer Area 404 Error Page Sites List SearchResults Site Map Investor Relations Travel Agencies Home L i i Tl Solution amp Services Resources amp Downloads Business Resources i IT Downloads 17 Solution Brochures b Quick Cards 7 Release Highlights Updates and Trends f Car Rental Companies Railway Companies Home aMaDEUS Figure 59 Partial view of the Site Plan of a fully configured ACO site 7 Workflows WebCenter Sites uses workflows to define the status of an asset and what users can
46. e is ruled by an Engage recommendation This recommendation will be related to the Home Page in the field Contains This recommendation is a Static list one so it must have the list of possible banners to be displayed there usually one Contains HomePage Are You a Traveller Cookies Pop up Figure 65 Contains field Associating recommendation and Data Protection 11 1 5 Other elements There are two extra element that are configured in the Home Page The first one is the set of data protection or disclaimer statements displayed at the bottom of the page To configure this elements first they must exist This assets must be of the type Data Protection and will be related to the Home Page in the field Contains together with the recommendation for the Promo banner The second one is a literal also related to the page in the field Page Literal that will be displayed as the first page name in the breadcrumb of any page under the home page Name of department Last update dd mm yyyy Page 35 of 80 amadeus com 2015 Amadeus IT Group SA Cre aa aMaDEUs RESTRICTED Page Literal Amadeus Home Figure 66 Associating Literal 11 2 Top Menu Configuration 11 2 1 Introduction The top menu element is used in all pages of the site and its configuration will be based on the structure of pages created under the Home Page As described here part of the elements displayed in the menu can be configured by the
47. ecommendation called RECONAME HERE The third column is a set of customizable links To build these links we have to relate to the page some assets of type Banner Image They must be related in the sections SimpleTextLink and GreyBoxLink This will define the style used to represent the link Below this page we must place one page per Industry we want to display there If the industry hasn t any subsegment it must have the following values Subtype SolServIndustrySubsegment Template AMAD_SolServIndustrySubsegmentPpal Associated category The industry category Associated literal The industry name If the industry has subsegments the page must have the following values Subtype SolServIndustry Template AMAD_SolutionServicesIndustryPpal Associated category The industry category related to the page Associated literal The industry name related to the page 11 2 3 2 Resources and Downloads The Resources and Downloads page must have the following configuration Subtype ResourcesDownloadsHome Template AMAD ResourcesDownloadsHomePpal Associated literal The page name that will be displayed in the Menu Under this page two pages must be placed This pages will act as containers of the different types of documents and resources This two pages must be configured this way Subtype Order Associated literal The name of the section as will be displayed in the menu And under each of the sections a page per type of
48. el xj B9 Local Content d Local Multimedia Content yJ y Oa Banner Flash s Banner Images In Flash Presentations E Images E By size Browsipg 7 items 110x110_visitor_type_non_customer 110x110_v type_job_seeker 110x110_v type_it_ professional a 170x60 3 110x110_v type_investor FS 191x57 110x110_v type_sales_manager FS 220x165 110x110_v type_business_manager FS 220x95 110x110 v ty 2b use FS 290x60 0x110 v type b2b user E A ES ES boton viajero feliz G Media ES ES 220X95 Incrementar mis ventas GG Screenshots S ES 220X95 agiliza i trabajo di B asked ES ES 220X95 agilizar mi trabajo diario Figure 22 Detail of the parent 110x110 list of items related in the Browse tab 4 1 6 2 3 Local Content Name of department Last update dd mm yyyy Page 23 of 80 Type Image Image Image Image Image Image Image Banner Image Banner Image Banner Image Locale en 1A en 1A en 1A en 1A en 1A en 1A en 1A es ES es ES es_ES Modified 1 27 14 1 01 PM 1 27 14 12 55 PM 1 27 14 12 53 PM 1 27 14 12 52 PM 1 27 14 12 56 PM 1 27 14 12 48 PM 1 27 14 12 48 PM 1 31 13 5 48 PM 2 24 14 5 02 PM 2 17 14 3 19 PM aMaDEUS amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LAO T eo N aMaDEUS This tree contains a tree structure with all the assets in the site
49. emplate AMAD_CustomerAreaPpal Associated literal The page name that will be displayed in the Menu The page contains two lists of banners pointing to different extranets To set the lists the user must create banners with links to the desired sites internal or external and associate them with the page in the two boxes named Local Extranets or Global Extranets 11 3 Footer 11 3 1 Introduction The footer element is shared among all pages of the site so its configuration must be made only once 11 3 2 The Footer structure The footer itself is a page placed at the same level of the Generic home page and the Industry home pages and must have as Subtype the value Footer Below the footer page we will have pages for the different sections of the element like Our Industries Information for Why Amadeus About us News and Events and Amadeus Community All of these pages will have its own page structure placed below each of them Name of department Last update dd mm yyyy Page 40 of 80 amadeus com 2015 Amadeus IT Group SA Cre CA RESTRICTED lt uU a 2 o j O E E Uu 2 U Lo o E lt LA v O N aMaDEUS i Footer i Our Industries Information For 115 Why Amadeus About us F News and Events F Amadeus Community Figure 71 Footer structure 11 3 2 1 Our Industries This section contain links to the d
50. enu The user will see a page that contains information about the workflow and the status of the asset and another drop down menu with the available options he or she has Page Test Page for UM Name Description Status Created Modified Workflow commands Workflow process Workflow state Workflow history BN AUX DELIVERY Delivery Central Test Page for UM Created Monday December 22 2014 11 30 17 AM CET byf Monday December 22 2014 11 34 56 AM CET by m lt Select Workflow Action gt AM Microsite_ES AM Ready to Edit Action to Take Assigned by Assigned to Assigned date Step Chosen Task Status 12 26 14 12 27 PM Assignment information not available active Click here to see Workflow History Approval State Needs Approval Not yet approved for publish Approval State Needs Approval Not yet approved for publish Figure 53 Status screen Asset is ready to Edit 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 17 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O Er E U 2 U Lo o E lt x wn T O N O Workflow commands Select Workflow Action v lt Select Workflow Acbono Firush My Assignment Workflow process Show Participants Workflow state Set Assignment Deadline Assigned date Action to Take Workflow history Figure 54 Finish my
51. epends on the approval of other assets to enter the publishing queue 12 1 2 Process overview When an asset is approved WebCenter Sites launches an automated process that puts that asset in Ready to publish status and puts it in the publishing queue if it s possible If the process ends correctly this message will appear at the bottom of the status page of the asset Delivery Central Approval State Approved Approved and ready to publish Figure 80 Ready to Publish message Then every 10 minutes an automatic action moves to Delivery all assets in the publishing queue If within those 10 minutes any user wants to stop that asset from publishing it has to be moved in workflow to Ready to Edit status and then edited If the asset is not edited it will remain in the queue But sometimes the asset may not be published at the first time There are two events that may stop an asset from being published The complete process is described in the following diagram Every 10 minutes S the same version than in delivery Are there ependencies Asset in Ready to Approve status Asset in approved status Yes Asset moved to Publish queue to ne publising queue Delivery Asset is approved gt Yes Asset held for publishing Approve dependent assets for publishing Figure 81 Publishing process 12 1 2 1 Wha
52. four boxes where we can associate banners to the page Each of the boxes will display the banners in different positions e Banners To be displayed in the carousel of the Solutions and Services page e Right Column Banners To be displayed as boxes in the right column of the Solutions and Services page e Promo banner To be displayed below the list of business needs green box Associated documents Documents to be displayed in a blue box below promo banner Associated metadata A metadata asset with information about the browser title Search Engine data etc Engage elements There are some elements automatically controlled by Engage e Right column contact ruled by recommendation RECONAME e Right column case study ruled by recommendation RECONAME 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 53 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS 11 4 2 3 Resources and Downloads page configuration The Resources and Downloads page for each industry is configured exactly the same way as the standard one The only difference is that the page should have an associated category with the industry as value 11 4 2 4 Updates and Trends page configuration The Updates and Trends page for each industry is configured exactly the same way as the standard one The only difference is that the page should have an associated category with the industry as value 12 A
53. he different subtypes templates and data needed is detailed Pages must be set in a hierarchical order to create the different site sections and subsections To do so WebCenter Sites uses the Place page concept The idea is that a page can be placed under other page or under the site node that acts as root of the site tree and Pages can have as many children grand children etc as needed To place a page under another one you must select the page in the unplaced or placed pages into the Site Tree or Search Results screen and using the drag and drop move it between the pages into the site tree to their final position Name of department Last update dd mm yyyy Page 22 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a o un O Er E U 2 oO oO o E lt LA T eo N ES Site Bl Default Figure 58 Selection screen for placing a page under the Business Resources Page 6 2 Site Plan im Unplaced Pages Amadeus Home Travel Agencies Home Car Rental Companies Home Solution amp Services Resources amp Downloads Business Resources Test Page for UM Updates amp Trends Railway Companies Home Insurance Companies Hong Footer About us Our senigt management E Investor Relations aMaDEUS A Test Page for UM x Content B URI SiteMap Test Pag
54. ifferent Industry sites described in the next section Links to external sites can also be included Details about the configuration of these pages will be given in the Pages configuration section 11 3 2 2 Information for This section contains a set of pages that provide detailed information for each of the different visitor types we may have in the site Details about the configuration of these pages will be given in the Pages configuration section 11 3 2 3 Why Amadeus About us These two sections are fully customizable by the site owners and can be configured with different structures Details about the configuration of these pages will be given in the Pages configuration section 11 3 2 4 News and Events This section contain links to the different media pages like the News search page the Events page the Media gallery etc Details about the configuration of these pages will be given in the Pages configuration section 11 3 2 5 Amadeus Community This section contains a link to the Amadeus Community hub page that contains widgets that display the presence of Amadeus in the different social networks and a set of links to the Amadeus pages in those networks Details about the configuration of these pages will be given in the Pages configuration section 11 3 3 Page Configuration 11 3 3 1 Footer page The footer page must be configured as belonging to the subtype Footer This page doesn t need any literals as it ac
55. interesting for visitors in the Travel Agencies segment A visitor is added to a segment when he or she clicks a number of times in specific links in the site These links have an internal function that stores a value in the visitor s history Every time the visitor clicks in those links an entry is stored in a database containing the segment and a numeric visitor ID anonymous When the visitor opens a page with Engage dependent elements the system calculates the segments for that user by counting the number of times he or she clicked in tagged links and calls to the next Engage element a Recommendation to decide what to show in that position 5 1 2 Recommendations A recommendation is an asset that contains the assets that can be displayed in a certain element and returns them in the correct order to be displayed Every Engage dependent element in the site has a recommendation associated that tells the system what to show In the following sections when the site structure is described and pages are explained all the recommendation names are mentioned together with the element ruled by each of them There are two types of recommendations Fixed list recommendations and dynamic recommendations Name of department Last update dd mm yyyy Page 21 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E Uu 2 U Lo o E lt LAO T eo N aMaDEUS Fixed lis
56. ly 3 3 2 Users The access to the editorial interface by the different users is controlled by a User Name and a Password In the Amadeus deployment of OWCS CS the users are authenticated by their Opera credentials Name of department Last update dd mm yyyy Page 11 of 80 amadeus com 2015 Amadeus IT Group SA RESTRICTED aMaDEUS https wcm origin amadeus co service https 3A 2F 2Fwcm origi O amp gt X Oracle WebCenter Sites 11g Share Browser WebEx v 3 3 3 Roles ORACLE WebCenter Sites Secure User Login Username opera id ORACLE Password Remember me Figure 3 OWCS CS editorial interface use Opera credentials There are a set of roles that can be given to a user in a site The following roles have been defined for Amadeus users Central site O ContentAuthor_Central users with this role can create any type of content for any business unit including press releases ContentAprrover_Central users with this role can create and approve for publishing any type of content for any business unit including press releases ContentAuthor_ Airports Hotels etc different business units users with these roles can create any type of content for the corresponding business unit ContentAprover_ Airports Hotels etc different business units profiles with this role can create and approve any type of content for the related business unit PR_Author users with this role
57. n be filtered by category using the checkboxes on the right column 11 3 3 5 7 Video Gallery page This page placed under the Media Center page must have the NewsEventsList subtype and use the AMAD_ VideoGalleryPpal template It needs two assets related to it A Literal in the Page Literal box used as page title and entry in the footer and a Banner in the Press Contact Banner box with a link to the Press contacts page The page will be automatically filled with all videos demos and podcasts all definitions of Media asset type in the site having the Include asset in Public Search value to True and can be filtered by category using the checkboxes on the right column 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 48 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS 11 3 3 6 Communities section The Amadeus Community section is based in a page that acts as hub for all the Amadeus presence in all social networks This page is placed under the Footer page and it only needs a literal related to it in the Page Literal box to be used as page title and Footer entry The page is automatically generated by searching all available Social Media assets in the site and displaying each in a separated widget Amadeus Community Amadeus Community Amadeus Blog Amadeus Community Facebook Amadeus Community Twitter Amadeus Community YouTu
58. nnnnnnssnunnannnnnnnnnannnnann 1 AMADEUS Your technology partner 2015 Amadeus IT Group SA rey Ma RESTRICTED aMaDEUS 5 Visitor types and content categorization Engage cece cc cceeeee eee e eee eeeeaaes 20 Jdel User Segmen S ara iia 21 5 1 2 RECO MImendast OS MuR 21 Isles POMO UON S oire rS 22 e APP o E A 22 6 1 Creating Pages and SectiONs sessions iaa 22 SUME ndi m 23 E oO dust rin E Cien E apnd ire E naira Giu m rep E d eiu an 24 Zak ROS AUG RIONE ERIT E 25 7 1 1 AAA A O A 25 7 1 2 eredi 25 7 1 5 Content Approver ssseseeeeeeeeeeceessh hh rr sana nnn nnns 25 7 1 4 ACO SNS 25 rs Gur uc dades 25 8 Visitor redirection by Geolocalization eeeeeeeeeeee een 26 De MASSES reme E 26 9 1 List of available asset types eeeeeeeeeeeeer nnn nn nr nn 26 9 1 1 ls PLC I 26 9 1 2 Banner Flash TTE T TU cita 26 9 1 3 Banner LMAO MEI oie tac 26 9 1 4 BUSINESS NOOO P P 26 9 1 5 Contact JT AAA EE 26 9 1 6 Data dress 27 9 1 7 UGA iaa 27 9 1 8 Event ana Trad iia 27 9 1 9 pls 27 Seb H9 IMA Snape aia 27 SENEMENEO STI 27 CR A i rcm 28 Name of department Last update dd mm yyyy Page 3 of 80 amadeus com 2015 Amadeus IT Group SA rey Ma RESTRICTED aMaDEUS Sido Press ROSSO eiii ri tiva 28 Jda DOCA MEd TT 28 Tile
59. ntent E Local Multimedia Content E Marketing E El Shared Content E Shared Multimedia Content Site Tree Figure 17 Site Content Tree This options shows the groups of the final contents to see the final contents you must select the parent group and then you can see the final contents in a Browse tab in the central panel These results could be moved to the right panel as the Search tab BN Categories 3i Configuration 4 v D aa E Browsipg 43 items 5 Local Multimedia Content Type yj Banner Flash By size CORP Landing pages Usa By size 220x48 Media Centre Press Contacts ES CORP Industry Events ES ES 940x247 El Blog del Experto E e oem oe oe 940x247_Servicios_y_Consultoria OS EE md ox iere ES ES 940x247 Cross Sell Y our Way to Profit E un ee ES ES 45x40 Extranet Amadeus Espa a jen A ES ES boton viajero feliz ji EU 4 ES ES 220X95 Incrementar mis ventas 2 n Eu ES ES 220X95 agilizar mi trabajo diario Figure 18 Detail for the parent Banner Images list of items related in the Browse tab If the parent selected has not directly final contents in this site the browse tab opened will show the message No results found but it is possible that the same parent has final contents in other site es AEN El Configuration Bl Language B Local Content 2 Local Multimedia Content a Banner Images BA Flash Presentations 3 ES Images E 7 Media E bees m Screenshots l a gites oa
60. o the task the user is currently developing CE A Bookmarks 11 UY CJ Assignments 208 ug Asset Name Asset Type Bookmarked on Asset Name Action to Take Assigned by Due Days AMAD_DynamicReco CSElement 9 6 13 12 44 PM sTota pablo raposo AMAD_getFlexBlobUrl CSElement 9 10 13 4 32 PM w Rail pruiz Amadeus Checkmytrip Video 4 14 14 2 13 PM 0 UK Ama avar Biography ent A 2 4 14 10 25 AM 1 Why Arm pruiz CentralSite Common Logic AMAD_GetPreviewLink Template 2 5 14 2 30 PM Enriched iana Ext Camp A sustainable travel future Standard Content 6 24 14 3 58 PM Asso FCKEditor bute Edit 1 26 14 11 38 AM S help my b ess 2 5 13 12 38 PM 2014_0 11 18 14 4 50 PM t David D t 2 9 14 4 00 PM X 2014_1_22_Amad tharan X Finish Assignment QE Saved Searches 0 Checkouts 0 0 Figure 26 Main Panel view Bookmarks is a list of contents marked by the user to ease access in a personal list of favourite contents Assignments contains the list of assets that are currently assigned to the user In other words the list of assets that need action from the user My Checkouts contains the list of assets that are currently checked out by the user While an asset is checked out only the user who made the checkout can edit the asset Saved Searches is a list of searches saved by the user t uU a 2 o j O E E U 2 U Lo o E lt LA v O N O Name of department Last update dd mm yyyy Page 4
61. ok for the page in the tabs and add it as related content to the banner in the Internal Link relation field 4 5 Approving Rejecting and Publishing content To ensure that all content is correct and has been reviewed a very restrictive workflow has been implemented in WebCenter Sites The workflow is based on the roles of users and forces assets to move thru all steps to make its way to the live site Manual action Share to ACO a ad Ready for sharing j lt q OOOO p Ready to edit and approval Return to share Approved NN A A A Approve Automatic action Approve for Ready for Publish Send for approval gt approval Approve Reject Return to edit Figure 51 Graphical representation of the Workflow When a user creates an asset it s automatically added to a workflow and put in the Ready to edit status When the user saves it the asset remains in that status until the user indicates that he or she has finished his her assignment To do so user must click on the Status of the asset into the top toolbar menu View option Name of department Last update dd mm yyyy Page 16 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS Web View Preview Multi Device Preview Preview in New Window Status Figure 52 Status element in the top toolbar m
62. omize these section is creating pages and placing them below the Why Amadeus or About us page and below each other this meaning that a 3 or 4 level structure is feasible These pages will use the template AMAD_DetailPpal and will have an asset to be displayed as main amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS content for the page it may be an article a contact a document a standard content an event or a press release and a literal to be displayed as link in the footer element and or left navigation menus of the section 11 3 3 5 News and Events section The News and Events section has some fixed pages but can contain more customized pages 11 3 3 5 1 News and Events page The News and Events page acting as a hub must be of subtype NewsEvents and template AMAD_NewsEventsPpal and must be placed under the Footer page This page can have several assets related to it e jitcan have a banner under the Banner tag displayed on top of the page e aContact to be displayed as main press contact in the page e aset of Literals in the Section Literals box to be displayed as links in the Related Info box e a single Literal in the Page Literal box to be used as page name in the footer and page title e a Document in the Magazine Document box to be displayed below the banner The rest of elements displayed in this webpage are automatically calculated by Engage The basic section to
63. on in interest expense This was backed by growth in revenue of 8 6 to EUR 1 508 9 million and a 6 1 rise in EBITDA to EUR 606 9 million Amadeus publishes first half results for 2012 Growth record supported by both Distribution and IT Solutions businesses Year on year first half highlights six months ended June 30 2012 Global market share of travel agency air bookings expanded by 1 0 percentage 2 gt Dadu Taut point Passengers Boarded PB 1 lited by 27 0 to 259 0 million Revenue grew 8 6962 to 1 508 9 million EBITDA rose 6 1 2 to 606 9 million Adjusted profit 3 increased 26 1 to 332 5 million Net debt reduced further to 1 53x last twelve month s EBITDA August 3 2012 Amadeus IT Holding S A Amadeus AMS MC parent company of the Amadeus Group a leading transaction processor and provider of advanced technology solutions for the global travel and tourism industry has announced year on year financial and operating results for the first half of 2012 six months ended June 30 2012 I I I I I I I I I I I I I I I I I I I I I I l Y Tm n i X V ws Adjusted profit for the first half increased 26 1 to reach 332 5 million due principally tothe 7 substantial reduction in interest expense This was backed by growth in revenue of 3 6 to v 1 542 9million and a 6 1 rise in EBITDA to 606 9 million Figure
64. or cannot do in each status depending on their roles and permissions An asset is put into a workflow when it s created Each ACO site has its own workflow and there are several workflows in Central Site one per Business Line Although they are different in certain aspects the workflow structure is the same in all of them Name of department Last update dd mm yyyy Page 24 of 80 amadeus com 2015 Amadeus IT Group SA Cre Ma aMaDEUS RESTRICTED New asset Ready for sharing Ready to edit Send for approval and approval Approve gt Approved t Return to share Reject Automatic action Return to edit Approve for Publish Figure 60 Workflow steps and actions For more information of what can be done or not and how to move an asset in the workflow see section Approving Rejecting and Publishing content above 7 1 Roles and Rights There are 4 roles defined per workflow These roles are 7 1 1 Content Reader With this role a user can view all content within his her scope but he she cannot edit any of the content 7 1 2 Content Author With this role a user can create new content from scratch or translate any content previously Shared by other sites 7 1 3 Content Approver With this role a user can create new content translate existing contents but also can approve
65. or these different inputs are called Attribute Editors Here is a description of all possible attribute editors implemented in WebCenter Sites Name of department Last update dd mm yyyy Page 7 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LA v eo N aMaDEUS 4 2 1 1 Date field When the input needed is a date we display a simple Date selection widget This widget allows users to visually select a date by clicking on the calendar icon Date e 2013 2014 2015 GGE 16 2 mm 44 ss 11 Figure 35 Date selection widget 4 2 1 2 Long plain text field Some texts may admit a bigger number of characters or some basic formats like paragraphs For this purpose there is a bigger text box summary Your text goes here Figure 36 Long plain text editor 4 2 1 3 Rich text field When more format features are necessary there is a rich text editor that gives users more power to edit and decide the style of the texts This editor can also manage HTML code so it adds a lot of features You can identify an attribute that uses the Rich Text Editor because the text box is wider than the plain text box Name of department Last update dd mm yyyy Page 8 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LAO T eo N a
66. page e AMAD_IndustryHomePpal to be used in Industries without subsegments e AMAD_IndustrySubHomePpal to be used in Industries with subsegments or e AMAD_IndustrySubHomePpal_v2 to be used in Industries with subsegments Associated category The industry category Associated literal A Literal asset with the name of the industry Associated banners The list of banners to be used in the carousel of the page Associated recommendations The recommendations that will rule the middle section banners These recommendations will be added in the Contains section Each recommendation will refer to a banner of the middle section in order e he template AMAD_IndustryHomePpal admits 4 recommendations one per banner all below the carousel e The template AMAD_IndustrySubHomePpal admits 5 recommendations the first four for the four banners below the carousel and the fifth for the double size banner next to the subsegments box e he template AMAD_IndustrySubHomePpal_v2 admits 6 recommendations the first four for the four banners below the carousel and the last two for the two banners next to the subsegments box Each of these recommendations should use one of the following templates e AMAD_BusinessNeedDetail This recommendation displays one business need in a box showing its title and description e AMAD_BusinessNeedList_Home This recommendation displays a list of business needs showing the title of each of them e AMAD_Banner
67. ppendix 12 1 Appendix 1 Asset publication and Deletion Tips and tricks Publishing is the process of moving one asset from one environment to another Specifically we call publishing to moving an asset from the Staging environment for testing to the Delivery environment available to external users This document contains an overview of the publishing process with helpful tips to solve any potential issue that may occur during publications We assume that the workflow process is known This document focuses on what happens when an asset in Ready for approval status gets approved 12 1 1 Concepts Workflow Sequence of status and actions that may occur during the lifecycle of an asset Approved Final status an asset can reach in the workflow meaning that the asset is correct and ready to be published Ready to Publish Internal status that WebCenter Sites assigns to asset that are ready to be published Publishing Queue List of assets that are in status Ready to Publish Publication Event Automatic action that moves all assets in the publishing queue to the Delivery environment so they become available to external users 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 54 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS Dependency Relation among assets that requires the whole group to be approved at the same time Held Asset Asset that d
68. rces amp Downloads 115 Business Resources IT Downloads E Market Reports i Press Kits i F7 Standard Documents i 7 Solution Brochures i T7 Updates amp Trends Car Rental Companies Home 4 Insurance Companies Home IE Corporations Home I Ferry Lines Home Cruise Lines Home E i5 Tour Operators Home E Footer Sm F IEEE Figure 16 Site Tree detail If you select one Page listed in the Site Tree in your detail you can see the values of this Page and your others contents related 4 1 6 2 Content Tree In this option you can access to the principal contents to use in the site these contents are organized in group based in content types O 2015 Amadeus IT Group SA 5 Amadeus IT Group SA lt Name of department Last update dd mm yyyy Page 20 of 80 amadeus com 2015 Amadeus IT Group SA E So LAA aMaDEUS Banner Image Parent Banner Image Parent Banner Image Banner Image Banner Image Banner Image Banner Image Banner Image Banner Image Banner Image Locale en_1A en_1A en_1A es_ES es_ES es_ES es_ES es_ES es_ES es_ES Modified 10 30 14 11 46 AM 10 30 14 11 42 AM 8 27 12 12 53 PM 2 18 13 4 22 PM 10 26 12 10 14 AM 10 22 12 2 50 PM 2 18 13 5 34 PM 1 31 13 5 48 PM 2 24 14 5 02 PM 2 17 14 3 19 PM RESTRICTED BS Categories Bl Configuration E ii Language B Local Co
69. re MA RESTRICTED t uU a o un O Er E U 2 oO oO o E lt LAO T eo N aMaDEUS 4 1 6 2 5 Shared Content This tree contains a tree structure based in asset types of all the assets from the Amadeus Multimedia Asset types created in another site and shared with the current one All assets available in this tab can be used in the current site ge Shared Content E Business Needs ES Contact Information i a Courses fg FAQs i Press Releases E gl Social Media c BE Products Solutions and Services c Ge Standard Contents fe Testimonials Figure 25 Shared Content Name of department Last update dd mm yyyy Page 3 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED aMaDEUS In this tree you can see listed the parent contents if you want to see the final contents you must select a parent and then you will see the contents related under this parent in the tab Browse in the central panel 4 1 6 3 My Work In this option can see the list of bookmarks contents by the user and the history of the contents used by the user in the actual session for this site 4 1 6 4 Marketing Tree This options show the marketing contents for the actual site promotions segments recommendation 4 1 7 Main Panel The main panel is the section of the screen that displays by default to access to the Contributor Interface content and information related t
70. ription This asset contains all information related to a product service or solution including description benefits screenshots demos and an availability map Name of department Last update dd mm yyyy Page 28 of 80 amadeus com 2015 Amadeus IT Group SA Cre CA RESTRICTED lt uU a 2 o j O E E Uu 2 U Lo o E lt LA v eo N aMaDEUS 9 1 17 Standard Content Family Basic Content Under Content Shared Content Subtypes None Description This asset is used for other contents that don t fit the other types 9 1 18 Testimonial Family Basic Content Under Content Shared Content Subtypes None Description This asset contains a testimonial about a product or service with information about the person or company who gave the testimonial 9 2 Categories There are 5 types of categories defined in the system Business Lines Visitor types Topic Media Gallery and Image Bank 9 2 1 Business Lines Possible values are Airlines Airports Car Rental Companies Corporations Cruise Lines Destination Services Providers Ferry Lines Hotels Insurance Companies Railway Companies Tour Operators and Travel Agencies Within Railway Companies there is a subcategory called Railway Products split in 9 values Trip planning and pricing Booking Ticketing and reservation Check in and Boarding Pre trip On the move Post trip Invoicing payment and accounting and Business Intelligenc
71. rs are used by the editors in order to cre ate and update content e Production Delivery The content from Staging Management is replicated to Production Delivery These servers then in turn deliver the published sites content to the visitors Each environment in turn presents two interfaces e Editorial back end interface it is where the editors and content contributors log in to work with the content For the production delivery environment this is not applicable The URL for the Staging Management editorial interface is https wcm origin amadeus com cs wem fatwire home Oracle WebCenter Sites include two different interface to manage the contents Contributor Interface To manage the final contents and page design Used by the editor user We refer this interface as the editorial interface Admin Interface To manage the admin of the sites publications permissions or develop ment items Used by the administrator or development user WEM Interface To manage the access to different applications and interfaces of Oracle WebCenter Sites Used by the administrator user e Presentation front end this is the interface where the actual site is displayed for the visi tors A sample URL for the Production Delivery presentation interface is the UK website http www amadeus com web amadeus en GB GB Amadeus Home 1319477346985 Page AMAD HomePpal Name of department Last update dd mm yyyy Page 8 of 80 ama
72. s Customer Area 404 Error Page SitesList SearchResults Site Map Investor Relations Figure 68 Home page structure 11 2 2 2 1 Solutions and Services section The Solutions and Services section is based on the following structure e The Solutions and Services Page placed under the Generic home page e One Solutions and Services page per Industry placed under the Solutions and Ser vices page and in the order that will be used in the Menu F Solutions and Services Car Rental Companies Insurance Companies Raiway Companies Ground Handlers Airports Figure 69 Solutions and Services structure 11 2 2 2 2 Resources and Downloads section This section is based on the following structure e The Resources and Downloads page placed under the Generic home page in second position e Two pages Order type placed under the Resources and Downloads page that will con tain the lists of pages for each of the two columns of the Resources and Downloads sec tion of the menu Details about the configuration of these pages will be given in the Pages configuration section Name of department Last update dd mm yyyy Page 37 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LA v O N O aMaDEUS i Resources and Downloads i Business Resources Case Studies Sales Sheets Press Kits Whitepapers
73. sired with some restrictions There are two specific templates developed to act as hubs of these sections They are the Why Amadeus subtype WhyAmadeus template AMAD WhyAmadeusPpal and About Us subtype AboutAmadeus template AMAD AboutAmadeusPpal When used these pages must have a Literal associated to them that will contain the section name to be displayed in the footer element Name of department Last update dd mm yyyy Page 44 of 80 amadeus com 2015 Amadeus IT Group SA aMaDEUS Cre MA RESTRICTED The pages will be filled with different banners each of them placed in a different position of the page There is a specific field in the page for each space named by row and column See screenshot 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 45 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O Er E U 2 U Lo o E lt x wn v O N O Main Content Why Amadeus Main content Associated Metadata EM Metadata Why Amadeus Page Other Content Why Amadeus other contents Other Important Resources Page Literal WhyAmadeus Promo Banner Right Column Banner Right Column Banners 2 Why Amadeus Sections Why Amadeus section contents hreflang Recommendation Figure 75 Why Amadeus configuration elements Name of department Last update dd mm yyyy Page 46 of 80 aMaDEUS The way to cust
74. spect or Edit buttons p Figure 32 The Inspect and Edit button O 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 6 of 80 amadeus com 2015 Amadeus IT Group SA Cre CA RESTRICTED lt uU a 2 o j O Er E U 2 U Lo o E lt x LA v O N O aMaDEUS A A Image UM x P Search Gy nuni e ub Content Metadata URL ImageDefinition Image UM Name Image UM Tags ImageCategory Other Sizes Category ies B Spain Include asset in Public Search No Browser Title R test_Image_UM Description for Search Engines e test Image UM Keywords for Search Engines Q Caption tex Image UM Image alternative text 8 test_Image_UM Image file jpg or gif format e Thumbnail Q External link if the image is clickable e Figure 33 Inspect view of an asset Users will notice that the inspect view displays more information than the Creation form This is because the system will add extra information to each asset needed for internal use or for auto generated values This information cannot be modified by users and will be updated every time an asset is created or edited 4 2 1 Form data Attribute editors Most of the form fields to be filled display a simple text box user can fill but there are certain fields that use a different way of receiving information Browser Title test Image UM Figure 34 Basic text input The elements used f
75. ss of managing web content including authoring site design content publishing and deployment It offers multi site management capabilities for instance our ACO websites as well as multi lingual content management workflow based processing and role based editing uit Webmasters i Visitors Content Contributors Tt Designers and Programmers Name of department Last update dd mm yyyy Page 6 of 80 amadeus com 2015 Amadeus IT Group SA aMaDEUS rey Ma RESTRICTED Oracle WebCenter Sites is a content centric CMS meaning e Site structure and content are managed separately e Unit of management content e links are dynamically generated There are more generated pages than actually defined by webmasters in the site structure because some of them are produced on the fly for instance you may not see product pages in the site plan but when a product link is clicked the system may dynamically render a page using a pre defined template displaying the product classified as a content information in a given way Name of department Last update dd mm yyyy Page 7 of 80 amadeus com 2015 Amadeus IT Group SA rey MA RESTRICTED aMaDEUS 2 CS Environments and interfaces There are three CS environment e Development servers used by the solution dev teams to deploy code and test it without impacting the content contributors e Staging Management environment these serve
76. t can prevent an asset from being published 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 55 of 80 amadeus com 2015 Amadeus IT Group SA Cre CA RESTRICTED lt uU a 2 o j O E E U 2 U Lo o E lt wn T O N O aMaDEUS Asset version is the same in both environments WC Sites checks the modification date of the asset in both environments If date is the same WC Sites considers that assets are the same and does not republish the asset After the approval step in the workflow this message will appear at the bottom of the Status page Delivery Central Approval State Approved Approved Asset version is the same as Published Figure 82 Same version in both environments If this message is displayed but a re publishing is required the asset has to be edited saved and approved again This will change the modification date of the asset and will add the asset to the publishing queue Dependent assets need to be published We have a dependency when a relation between assets cannot be replicated in the destination environment For example if we create two assets relate them and try to publish one of them WebCenter Sites will inform us that there is a dependency with the other asset If we approve an asset with dependencies the system will inform of the dependent assets and the asset will be held until all dependencies have been approved This is the message
77. t recommendations contain static lists of assets and the recommendation will return all of them in the correct order The element in the page then will take the number of results it needs and will show them The static list can be edited by users anytime Dynamic recommendations are based in a specific search engine called the Engage engine that searches for all available assets of the needed type and returns them in the right order depending on the segments of the user As this recommendations search the whole database for available assets the list returned cannot be edited by users 5 1 3 Promotions Sometimes users can decide to ignore the result of a recommendation and fill certain Engage Spaces with special announcements new products or updated reports Engage has a simple way of doing it It s called a Promotion Promotions are lists of assets that override the result of a recommendation in a certain period of time if defined By this tool a user can define what to show in a certain position independently of what the recommendation says by providing the asset or assets to be displayed and the recommendation to be overridden 6 Site Structure 6 1 Creating Pages and Sections Users can create pages at any time by selecting New gt Page and filling the proper information The most important information to provide is the name subtype and template and the content if needed In the section Configuration of an ACO site t
78. tegory ies q Airlines Ground handlers Browser Title e Amadeus publishes first half results for 2012 Description for Search Engines Amadeus publishes first half results for 2012 Keywords for Search Engines Q Content header Amadeus publishes first half results for 2012 Summary e Amadeus IT Holding S A Amadeus AMS MC parent company of the Amadeus Group has announced year on year financial and operating results for the first half of 2012 six months ended June 30 for the first half increased 26 1 to reach EUR 332 5 million due principally to the substantial reduction in interest expense This was backed by growth in revenue of 8 6 to EUR 1 508 9 million and a EUR 606 9 million Friday August 3 2012 10 00 00 AM CEST lt div gt amp nbsp lt div gt div lt div gt lt div style margin 10pt Ocm Opt 0 7pt text indent 0 7pt text align justify gt lt b gt lt span style font size 16pt color 1a6029 gt Amadeus publishes first half result Figure 1 Press release asset in the editorial contributor interface awe Maiantant haanadar News dic Amadeus IT Holding S A Amadeus AMS IMC parent company Events of the Amadeus Group has announced year on year financial and operating results for the first half of 2012 six months ended gt Ciim mnam Media centre June 30 2012 Adjusted profit for the first half increased 26 1 a to reach EUR 332 5 million due principally to the substantial reducti
79. that allows content customization based on history navigation and other elements This tool is called Engage 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 20 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E Uu 2 U Lo o E lt wn T eo N aMaDEUS Engage saves information about previous visits of visitors to decide how to categorize them and once the visitor is profiled this way certain elements in the site will adapt its content to the profile of the visitor Engage is based in 3 elements that are described below Segments Recommendations and Promotions 5 1 1 User Segments To decide the content that better suits the visitor Engage profiles visitors by including them in one or more segments Currently there are 39 segments available in the system One per Industry segment subsegment Travel Agencies Cruise Lines Hotels Corporate Travel Agencies and one per visitor type Business Manager IT Professional Job Seeker At any given time any visitor can be included in no more than 1 segments of each type so if the system has all the information of a visitor it will know its visitor type and the segment he s interested in The segments correspond directly with one of the categories available in the system When an asset is categorized as Travel Agencies the system assumes that it means that the asset may be
80. the Solutions and Services pages the Industry page and the Subsegment pages 11 4 1 2 Resources and Downloads section This section works the same as the Standard one Under the Resources and Downloads page for the industry we will have two pages Order type that will contain the lists of pages for each of the two columns of the Resources and Downloads section of the menu Details about the configuration of these pages will be given in the Pages configuration section 11 4 1 3 Updates and Trends section This section works the same as the Standard one There are no pages under the Updates and Trends page for the industry Details about the configuration of these pages will be given in the Pages configuration section 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 50 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E Uu 2 U Lo o E lt LA v eo N aMaDEUS 11 4 2 Pages configuration In this section we will see the detailed process of how to configure the pages under the Industry site NOTE As a good practice all pages under any industry site should have as Category the category of the industry 11 4 2 1 Industry Home Page configuration The Industry Site Home page needs to be configured the following way Subtype IndustrySegmentHome Template We have three different templates available for an Industry home
81. the User Manual ID Locale English Central Image Definition Figure 48 Set a Locale for an asset 2 Goto the Inspect view for this asset and in the Metadata tab of the asset you can find the translations for the asset There will appear all the available translations and dimensions 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 14 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt wn T O N O aMaDEUS Locale English Central Translations Name Locale Action Gena Translate as New Banner Central Image CHSite Translate as New Banner de CH Image CH5ite German Translate as Mew Banner Germany Image CHSite 220x216 Ext Camp Our l English Central Master Asset Offering Translate as Mew Banner French Central Image CH5ite Translate as Mew Banner fr CH Image CH5ite French Translate as New Banner France Image CHSite Figure 49 Translates for an asset 3 Find the Dimension to translate the asset into and click on Translate A new copy of the asset will appear with all the original content except the name and with the new dimension selected 5 Translate all the desired fields and save the assets 4 4 Relating Content WebCenter Sites allows users to establish relations among contents These relations are basic while understanding content to build the site For e
82. to the page This second category indicates the industry of the solutions and services that the page will contain Associated category The industry category Associated literal SolutionAndServices Associated banners There are four boxes where we can associate banners to the page Each of the boxes will display the banners in different positions e SimpleTextLink To be displayed in the top menu as a simple text line with link e GreyBoxLink To be displayed in the top menu as a grey box with a text link within e Banners To be displayed in the carousel of the Solutions and Services page e Right Column Banners To be displayed as boxes in the right column of the Solutions and Services page e Promo banner To be displayed below the list of business needs green box Associated documents Documents to be displayed in a blue box below promo banner Associated metadata A metadata asset with information about the browser title Search Engine data etc Engage elements There are some elements automatically controlled by Engage e Right column contact ruled by recommendation RECONAME e Right column case study ruled by recommendation RECONAME 11 4 2 2 2 Solutions and Services page for an industry without subsegments In this case we have to configure first the Solutions and Services page for the industry and then all the Solutions and Services pages for each of the subsegments Solutions and Services page for the Industry
83. ts as container of the other pages but users can relate two types of content in the Contains box Name of department Last update dd mm yyyy Page 41 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O Er E U 2 U Lo o E lt x LA T eo N aMaDEUS If users add Data Protection type assets as related to the footer page they will be displayed in the bottom line of the page as links to the content of the Data Protection asset Also users can add one Standard Content as related This content will be displayed as the button link on the right side of the bottom line This is usually used as a Feedback option putting in the Standard Content the HTML code of a form EL 7 nova 28085 Content Metadata URL Footer Footer Name Footer Tags Template AMAD_DownloadAndResourcesMenultem Contains Website Feedback StandardContent_C Amadeus IT Group SA egal notices 2014 DataProtection C Data Protection Amadeus Marketing UK Ltd DataProtection C Security Policy Amadeus IT Group SA DataProtection C Figure 72 Footer page configuration 11 3 3 2 Our Industries section This section is based on a page placed under the Footer and with type Order Also it will have a literal related to it that will contain the page name used in the footer element Name of department Last update dd mm yyyy Page 42 of 80 amadeus com
84. user and part are automatically generated This menu will change its sections depending on the part of the site the user is browsing specifically on the Industry Segment the user is browsing This section describes how to configure the structure of pages and elements needed for the general menu The way to configure the menu when we are browsing an Industry site is described in the Industry Site configuration section a Home Solutions and services Resources and downloads Updates and trends amp Customer area Figure 67 Top Menu element 11 2 2 Sections As seen in the screenshot the Top Menu has 5 sections 11 2 2 1 Home The Home section is a link to the site Home Page It is automatically generated and doesn t need any configuration 11 2 2 2 Solutions and Services Resources and Downloads Updates and Trends The next 3 section are based in the structure of pages created under the Home page and are defined by the first 3 pages placed under the Home page and their children pages This structure is mandatory as the menu element depends on it 2015 Amadeus IT Group SA Name of department Last update dd mm yyyy Page 36 of 80 amadeus com 2015 Amadeus IT Group SA aMaDEUs Cre CA RESTRICTED lt uU a 2 o j O E E U 2 U Lo o E lt LAO T eo N GB Site Eg Defaut i Amadeus Home Solutions and Services i Resources and Downloads E Updates and Trend
85. ust exist These banners must have an image of size 940x247 pixels correctly created and with all the fields including the links and thumbnails Then to set them in the carousel they must be added to the Home Page as related contents in the field Banners The order of the banners in this field will determine its order in the carousel Users can select the order moving the cells through the drag and drop t uU a 2 o j O Er E U 2 U Lo o E lt x LA T eo N Name of department Last update dd mm yyyy Page 34 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E Uu 2 U Lo o E lt wn T eo N aMaDEUS Banners l Amadeus Business Travel Insights Report Hotels 360 Ryanair partners with Amadeus easyJet Microsite Banner Hotels Multisource Banner 040x247 Amadeus m power UK IE BE Figure 64 Associating Banner Images 11 1 4 Promo banners That s the name given to the set of 4 banners below the carousel In the generic home page the first 3 banners of this section correspond to random business needs categorized as Global so there is no need to perform any extra configuration We have to ensure that all the global business needs have a banner related to them of the appropriate format in this case with size 220x95 px The 4t banner is a special case and can be configured with more detail The banner to be displayed ther
86. version of the site until the asset is approved for publishing again This gives time to the ACO users to translate or localize the asset 4 6 1 1 Scenario 1 A Central Site user wants to share an asset with ACO sites In this case the user must first identify the asset and access to the inspect view Then check the workflow status of the asset It must be in Ready for Approval status Then select Share from the top toolbar menu and select the countries Now if he or she wants and has enough privileges to do it will be able to approve the asset for publishing 4 6 1 2 Scenario 2 An ACO user wants to share a Central content with his her site In this case the main difference is that the ACO user has to log in the CentralSite repository and repeat the process He or she will be able to do this operation only if the asset is in Approved status or Ready for Approval status if the asset has been previously approved If the asset is Approved the user will have to finish his her assignment and the asset will be moved to the Ready for Approval status Then the user will be able to access the Share option in the top toolbar menu and select his her country Now the asset will be available in his or her site but will have to wait for a Central Approver to re approve the asset to have it live in his or her site 5 Visitor types and content categorization Engage WebCenter Sites includes a very powerful tool
87. wed in in a new tab Search in the central or right panel of the screen you can move this tab to see in the right panel to use in other tabs om xv Ne PNM Search x RAY e Showing results for keyword home 114 items Save Search Name Type Locale Modified Amadeus IT Group SA Legal notic es 2014 Data Protection en 1A 10 16 14 1 07 PM Amadeus Home Page en_GB 11 5 14 3 17 PM Amadeus Home_OLD Page en_GB 6 29 12 3 18 PM Corporations Home Page en_GB 9 9 13 12 51 PM Railway Companies Home Page en_GB 9 9 13 12 50 PM Travel Agencies Home Page en_GB 12 20 13 4 28 PM Airlines Home Page en_GB 5 3 12 3 40 PM Travel Agencies Home Page en_GB 5 3 12 5 34 PM Corporations Home Page en_GB 5 3 12 5 38 PM Car Rental Companies Home Page en_GB 9 10 12 5 16 PM Hotels Home Page en_GB 3 4 12 11 14 AM Insurance Companies Home Page en_GB 7 27 12 2 25 PM Railway Companies Home Page en_GB 7 27 12 2 20 PM Insurance Companies Page en_GB 9 9 13 12 51 PM Ground Handlers Home Page en_GB 6 7 13 2 08 PM Airports Home Page en_GB 6 7 13 2 08 PM Car Rental Companies Page en_GB 9 9 13 12 49 PM GB_CareersHeader Literal en_GB 6 25 14 7 10 AM UK_Terms and Conditions Standard Content en_GB 2 4 13 2 49 PM TA_home_UK_contact Contact en_GB 9 3 12 6 08 PM E gt 1 100 of 114 items 10 25 50 100 All Figure 11 Result of a search in the central panel Name of department Last update dd mm yyyy Page 17 of 80 amadeus com Confidential
88. xample if a product or a service solves a business need the information architecture represents that by relating the product or service asset to the business need asset In this case the product or service is related to the need This relation is not equal This means that if an asset is related to another one acts like father and the other as child In the previous example the Business need is the father and the products and services that solve the need are children of the need The relation is established in the father Almost all assets have at least one relation field WebCenter Sites allows to give names to different types of relations for a clearer understanding These names appear in the asset selection field Name of department Last update dd mm yyyy Page 15 of 80 amadeus com 2015 Amadeus IT Group SA Cre MA RESTRICTED t uU a 2 o j O E E U 2 U Lo o E lt LA v O N O aMaDEUS Promo Banner Asset Types Bannerimage C Subtypes Any Multiple false Figure 50 In this case the relation is identified as Promo Banner one BannerImage content could be related A special case of relation used in WebCenter Sites is the Internal Link relation Users can establish this relation when they want to represent a link to another element page other asset in WebCenter Sites For example to establish a link from a BannerImage asset to another page in the same site users should lo

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