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1. Employee Privilege Levels x SB Ultravideo S E Ultravideo Bl Customer By Code Privilege Level D Customer By List level zl Bl New Customer Bl Returns Bl View Films Out Wl Film Stock List Bl Films Checked In Wl Sale Stock List Clear WB Log Out E ll Henuz Add All C Customer Menu E B Biling Cancel P D Delete Customer Bl M Mailing List SE Employees Bl B Privilege Levels DC Options WB E Employees F Film Files Menu I A List Films m Char age Film Class E The box in the upper right corner allows you to select Level 1 7 The display to the left shows menu items that are not allowed in red Clicking on a menu item will turn it to green indicating that the function will be allowed Clicking again will turn it to blue indicating that the item is allowed but will be tracked with the employee name date and time if used To turn all the icons to red press Clear To turn all the icons to green press Add All Press OK when finished Employee Options is where employee privileges is turned on and off Under Options 5E E check the Log I n Enabled Login Erablsd box To enable the Time EEUU E Clock feature check the EM Time Clock Enabled box Changes will take effect the next time the program is started 33 The Film Files Menu contains all of the processes needed for rental item inventory mai
2. Gini Je Ti pk Gedtchee The Film Sale button allows you to sell a rental item Enter the code number of the rental item and the title of the item will appear to the right The price field will default to the retail price of the item but if none is displayed you may enter the price the item will sell for The Tax Category field allows you to change the sales tax category that this transaction will be recorded under For example you may wish 82 for the transaction to be recorded under sales revenue rather than rental revenue The Coupons field simply records the number of coupons redeemed Totals for coupons are shown on the end of day report so that discounts may be compared to the number of coupons collected The Edit Late Fee button is a fast way to lower a late fee on the account When this button is pressed the current late fee will be dis played Enter the new amount and press ENTER or OK The indi vidual item pricing making up the late fee will be automatically adjusted as a discount The oldest fee on the account will be lowered first Any Totale Late Films 5 Ug Sub Total 5 00 Account UU Ben BE TEE Total 45 40 Credit g 10 00 Sales 5 UU Film Sales d OO Vouchers Oo Total g DU adjustments will be listed on the discounts report at the end of the day The Return Films button will allow you to jump temporarily to the bulk returns screen When ESC is pr
3. Reorg F Peserpafecegg Em TD F Procesang Did Frp Te Dix E Promp Tisreactana V Preces ed Trance D Poot Late tes we mmm y In the end of day dialog there are two sections In the Op tions section you may check the boxes for the reports you want to have automatically printed after the closeout is complete There are also a checkbox settings for Archive Transactions and Post Late Fees The Archive Transaction selection turns on and off the archiving feature If your store does not want to keep a permanent record of rental items that have been returned and paid in full then uncheck this box If the box is checked any 44 returned rental item that is paid for will be recorded in the archive file permanently when the records are purged from the active customer history The Daily Statistics report summarizes the dollar activity since the last closeout with daily detail lines The Receipt Summary gives a detailed accounting of each transaction by receipt number and customer name The Unclosed Receipts section describes how many receipts have been printed since the last close out There is a date range indicated which shows how many days since the last close out If the dates are the same then all of the re ceipts have happened today There is no limit to the number of days you may wait before closing out but the posting of late fees will gradually take longer to complete and the customer history will continue to show
4. jii dap kam Pa 12 Thr Bore Pium Gen z LITT 1231 Th brep Bus Ten 18 The Hap Blum Zen E a a Ep n the select ciem MENENEZENRIEREEENENGEN sl class box All MM M Of the rental items that belong to the selected pricing class will appear in the display area Next highlight the individual items that need to be changed You may select multiple items by holding down the control CTRL key while pressing on each desired item You may select an entire block of items by holding down the SHI FT key selecting the first item in the block and then the last item in the block Items selected for change will now be high lighted At the bottom of the dialog select the new price class you would like these items to be changed to using the to class box The Change button will execute and record the changes You may also change rental item categories or formats by selecting the new category or format Make the to class selection the same as the select class selection if all you want to do is change the category or format only To exit the dialog press the Close button If you want to exit this dialog without recording the changes press the close button without pressing the change button first Also if you want to make multiple changes just select new things to change pressing the change button each time as described above 35 Delete Films is used to remove rental in
5. zzz aaa being the item you want to start with and zzz being the item you want to end with Next enter any code number range you want to limit the report to Next enter the Author range For example if you want to print CD s that are by The Beatles then enter that as the upper and lower limit In the box at the right you will see a list of all the tax catego ries available as set up in your tax tables All tax categories is selected by default but you may choose Selected to choose one or more categories Please note that even though you see the rental tax category in the list only sale items that have the rental category perhaps rewind or membership fees and not rental items will be listed If you want to limit your report by only those items pur chased in a specific date range enter that range Uncheck any of the stock level boxes that don t apply to your report For example you would uncheck the less than zero box if you want to report on only those items that you are not keeping inventory on If you do not enter inventory but keep selling the item then the number in stock will drop below zero If you start at zero then the negative number in stock repre 40 sents the total volume of sales for the item Uncheck the equal to zero box and the less than zero box if you only want to list items that have a positive inventory level And finally uncheck the greater than zero box and the less than zero box
6. Press ENTER to proceed to the check out screen Jamie s Name will appear at the top of the receipt screen and his name will be attached to all rental information for later reference puru e Let Vira 5 21 1228 Lei ved Des Be me Hexe Racer G 15 Comparing Co Renters and Ratings Now that you have selected your co renter UltraVideo will check the rating table and see if Jamie is old enough to rent Enter the number 1155 UltraVideo will display a message that the movie being rented is a PG 13 movie and that Jamie is only 12 years old We have set UltraVideo to allow the clerk to press the Override button or EN TER so the rental will be allowed to proceed File Tide Tira Maake ha Tue useren s Feri LAME 13 Dien Ure e 11 B role Hare RER This could be considered as just a warning or store policy may require the clerk to call a parent or guardian Enter the number 1038 This is an R rated movie and we have set UltraVideo to not allow under age rentals at all DI M2 Px Tile Thren 3 comer Ab d Mier Duetsedobeege LAME 17 Wit A Peres nde TT May eo Notice that the Override button is not active giving the clerk no choice but to cancel the rental of this movie The only way to override this would be to go back to the customer info screen Esc and select a renter that is old enough Below is our sample setup screen for this feature CT
7. allow you to select the manner in which UltraVideo will print receipts The first setting is On Off or Ask at print Co Cp rass time The Off setting en ae will suppress any receipt zwet Prin EE printing The On setting ML BU will send a receipt as Den of dap Seef on receipt E Bai T paniei Pipi soon as the Finish key is depressed Ask at print time will give you the co i mm option of answering Yes or No to Print a receipt Tidi Pi Foai Plait Ai 8 Z i 48 Select Receipt sets what kind of output will be sent to the printer The two kinds of output are Direct and Crystal Reports Receipt Options RE n C OR Dn 5 Ask ai pring time Select Receipt Direct C Crystal Reports Beceipts De an Description Printer Control Set MEE Edit Printer Control Sets Select Printer Print Dageteoatee Printer Generic F Text Only A Fride E amiar F Tima of day shyam on receipt F Short Tithe Germuzeg Prices Zcketigeroerg Thank You For Renting at Llltrasiden Starting Receipt 1000 Cancel Gash Drawer You must use direct output if the printer you are using is anything other than an Ink Jet or Laser printer The advantage to Crystal Reports is that you can use any receipt style you want including customized receipts The disadvantage is that Crystal Reports does not support a Dot Matrix printer or any kind of POS printer In these cases the Direct pr
8. button is where you can enter extra informa tion about each employee that is not contained in the cus tomer record Enter the Social Security Number and two alter nate phone numbers You may also check if this employee is Active If this box is unchecked then they will not be able to log in to the system Do this if employment has been termi nated as you will probably want to keep historical data on this person even tough they arg no longer work Mane OH SON Jr Cide PEF ing for you Se wm rather than just ae ier deleting the Pell EE employee record Ema The Level entry allows you to assign one of up to eight possible Levels Numbered 0 7 Levels are made up of UltraVideo menu items which they CAN access Once the levels are defined you need only tell the setup which level the employee may use Level 0 is an Admin istrator level with all privileges enabled UltraVideo will force at least one employee to be at level 0 at all times Level 1 might be a Manager Level Level Two is a Clerk and so on Once activated UltraVideo will display a list of the employees at start up When an employee is selected their name will appear on the title bar of UltraVideo is attached to all transac tions and printed on receipts If the Time Clock feature is on only those employees Punched In will be available for log in 32 The Employee Privileges selection is where the security levels are defined
9. that this is only printed and does not effect when the account is charged Set Late Fees For Previous or Current day sets up how UltraVideo treats late fees when the Late Fee Posting routine is run If set to the Current day UltraVideo will add to a cus tomer record the amount of the late charge if the rental item has not been returned yet Today This is the default and most common setting and should not be changed unless there is a specific reason to do so Previous day is used when you want to charge only those rentals that were due Yesterday and have not been returned yet The two Alert Operator settings are set to 0 by default which turned these features off If you wish to be alerted to a customer who hasn t visited the store in a long time set this number to the number of days to be considered a long time This feature is useful for alerting the operator to verify ID for any changes since the last visit The next counter tells UltraVideo to alert the operator if the number of rental items is exceeded since the last time the counter was reset This is useful if you want to give away a Free Film every X number of 56 rentals Set this number to one higher than the required number of rentals as the free films are counted as rentals Rental Pricing is determined by assigning a Class to each rental item Bestel Pacis FII ES Class Gescnphon Paca Dara Late Add Tax Regular i LIBRARY 7 00
10. void or otherwise unenforceable in any respect by a court of competent jurisdiction the same shall not invalidate or otherwise affect any other provision hereof and this Agreement shall be construed as if such invalid illegal void or unenforceable provisions had never been contained herein Installation Note This demonstration program is intended to allow for a general overview of how UltraVideo operates on your computer give a feel for the ease of operation features and benefits of UltraVideo for Windows If there is any topic not discussed in this manual or seen in the demo program please call 800 726 7727 for more information While this demo is a fully functional program it has been disabled in certain ways to prevent illegal copying Several crucial reports and other options are intention ally disabled The UltraVideo Demo will operate for 60 days from the time it is installed INSTALLATION 1 Insert the CD ROM in your computer 2 Open My Computer on your Windows desktop 3 Open the CD ROM drive 4 Run the program UVINSTXxxx on the CD ROM xxx stands for the version number 5 During setup just press Next at each prompt 6 Restart the computer when prompted 7 UltraVideo may now be started by pressing Start Programs UltraVideo UNINSTALLATION 1 Select Start Settings Control Panel from your Windows Desktop 2 Select Add Remove Software 3 Locate the UltraVideo program in the list box and
11. 45 65 Delete Class 58 Delete customers 29 Delete Films 36 Digital Video Camera 78 Direct Receipts 49 Dot Matrix printer 49 drop down menus 27 Due Time 56 E Edit Class 57 Edit Late Fee 83 Edit Picture 79 Email your printout 53 Employee Options 33 Employee Privileges 33 Employees 31 End of Day 44 Enter Change Films 37 Entering A New Customer 69 Excel or Lotus 123 Spread sheet 53 Export Button 53 F F2 Films Out 66 F2 View Films Out 18 F3 Films 17 F3 Films 66 F4 Films Checked In 19 F4 Films In Today 67 F5 Sale Stock List 19 F5 Sale Items 68 F6 Log Out 68 Film Classifications 38 Film Files Menu 34 Film Sale 82 Film Types and Formats 59 Format 38 formats 35 Free Film 56 Function Keys amp QUICK Lookup Windows 17 93 G Generic Text Only printer 50 Get Sale Item 41 H Head and Shoulders 79 History tab 11 75 I Ink Jet or Laser printer 49 Installation 3 Inventory Control 42 L Late Fees and Late Charge Collection 20 Late List 62 late list 21 List Sale Items 40 Log In 33 M Main Menu 4 27 Maintenance Menu 63 Member 70 Menu2 28 Microsoft Internet Explorer 5 0 53 Microsoft Mail MAPI 53 Miscellaneous Settings 58 N New Customer 13 New Customer Record Values 55 new employee 31 New Picture 73 79 New Change Customer 73 New Change Film 66 New Change Sale Items 41 O On Account 85 P Payment Dialog 84 94 Payment Method 84 Payment Types 61
12. 720 TT2T Uira leo E TTT EICH IR Murder 1011 B Titanic Bel A Det A Dariect UitraVidas BOO 734 0 T3T UliraVideo Ba s TTT EIER DIE Timir II A Sas A Perfect Murder 1012 E B0 VitgaVideo 800 724 7727 Tirard LLUN H Man Titanic OO A Ke A Perfect Murder 1017 See Vitra videa BOO 720 7727 Ubravideo ILLUM TIT Titir ee A Pertect Murder Mua B Daily Statistics Q01 01 1330 to 01 01 2001 Dale Des Beh Laksto Glen reds Debit ost Tax al S ces ouha Gig Tota Ties Fri 343 Dm d Cun noo Fas Do Ed es Sat 400 SO Di 574 Cun 100 Cun LS LEI A Ur Aue mun 7 18 10 nnm Con noo Cn La w73 Deeg Mon 56 00 oi ood pen DO O00 Lis S15 mina Tum 511 nm Jam DO noo reu 1m zem DAAD Wad iiid Dm Q D Cun Dm Cun nz 145 mien Wed LID im nn pon noo bon Li KAL Liz goes Thu E300 5 00 dt Cun O00 O00 i170 070 zr qu OI Da Dm doe FLEE gno BE Sp Dee Deel Dm Dm Dm Oooo DO Eta nog ton Dd Hourly Dollar Volume Report 01 01 1830 ta 01 01 2001 Dali Dro BA gib Aki id 11 AME 1 02 AM 322 8 PM i i Pat MPa Pe A5 P Be Wed 86600 DO DI 0 00 DO 0 00 ata OI 00 oes Fri cun nm nm 1230 nm nm cuo cm non UT mc Eat DCH 0 00 Dm 0 00 66 80 Dm Qon ooo DO Tia mn org nm nm non non nm non om non iA Hon O00 0 00 Dm 0 00 Er Do nion Of 0 00 D Aen Tue on d num DD qe noo con am non D A eed OoC0 18 35 D on on d DO con OI non Ue Wed Go nao zB 1230 0 00 noo Duo aom nau Did Tra Qon O00 0 00 Sales Tax Handling UltraVideo allows for multiple tax categori
13. BEES Fig Ei CN SEH returned paid for and an end of day closeout has been run To delete a customer enter in the customer name highlight the desired customer and then press the delete key If you press the close key before pressing the delete key the cus tomer will not be deleted You may also find a customer record by selecting number in the combo box in the upper right corner Customer Mailing List E wm paper Esser d Fass 39 The mailing list Camac EG EE rmm be d can be used for ez Wir simply looking eet eebe UP a group of gar or e m GC D E printing receiv m 3 able reports EEE birthday card and all sorts of listings or promotions To operate the mailing list you first need to select the custom ers you want to be displayed Leave entries blank for all cus tomers in the desired range Ranges for the customer may be 20 set by their name number or amount owed The Zip Code grouping will help with mass mailings where multiple zip codes will be used First do a mailing using the largest zip code and then run another report putting the first zip code s in the exclusion list so that it doesn t reprint on the second pass The next grouping is the birth date of the customer Select a range of dates if your mailing is for example persons between the ages of 35 and 55 In this example we have chosen for Our mailing list to only include those customers born in the month of MAY s
14. Film Classifications These are For mat Category and Class Available classifications are determined by the table entries made during setup Drop down menus will display the last classification used and may be changed to a different table entry by either pressing the down arrow or by using the mouse to select from a list A Format is what type of media the rental item is For ex ample VHS or DVD or PLAY or SNIN The Category is the genre of the item such as Drama Comedy Etc The Class is the pricing class such as New Release Library or Game Up to 999 entries can be made in each classification table but those not listed would have to be entered into the table prior to entering a rental item see section on Setup at Menu 3 1 The Film Information section has entries for the Star and 38 Co star of a rental item These may be left blank but will appear in certain reports if entered Next enter the Rating of the rental item Use any characters but if a rating is used that matches a rating in the setup table then a comparison will automatically be done at checkout time that compares the rating tables minimum age against the customer or co renter age If the renter is too young the clerk will be warned or even prevented from renting the item to that co renter See ratings setup for details Next enter the Runtime which would be the length of a movie item in minutes This
15. Permanent Note 70 Pictures 78 Post Late Fees 45 Print Button 52 Print Preview Screen 51 Print Tools Button 52 Printer Control Sets 49 Printing receipts 8 R Ratings 60 Receipt Options 48 Receipt Summary 45 64 Receipts 50 Rent to new customers on the fly 13 Rental and Returns Screens 66 Rental Options 56 Rental Pricing 26 57 Rental Returns 9 87 Rental Times 76 Rental Sales Screen 7 Renting to a customer with late movies 12 Rentrak 59 Report Options 51 Reports 22 Reprint Receipt 63 Return Films 83 Returning Rental Items With Late Charges 10 88 Returns tab 77 S Sales Tax Handling 25 Set Defaults 48 Software License Agreement 2 Starting A Transaction With An Existing Customer 70 Store Name and Address 55 System Requirements 97 T Tax 84 Tax Categories 60 Tax Category 58 Temporary Note 70 Time Clock 33 95 TRANSACTION SCREENS AND PROCEDURES 69 Tutorial 4 U Unclosed Receipts 45 UNINSTALLATION 3 V Void Receipt Items 46 96 System Requirements In general any new computer will work just fine Any IBM or Compatible computer running Windows98 or WindowsNT version 4 or better 32 Megabytes RAM 64 MB is recommended 2 GB Hard drive We highly recommend as large a hard disk drive as practical especially if pictures are to be used Pictures take up disk space but fortunately very large capacity hard disk drives are quite affordable SVGA video disp
16. TUET RAR DEA FELHIEE ALE Tae CUES SUI JaLEN DP THX TAFET FH HEAD CLERNER FLUE a SR a KECEERE VES SFRLY CLEANER Vis TIDPO CLERNING CA398t Viri HEI CLEES ve FFPP SERRE W25000016281 FEH ETEL Look up sale items by title author or code For example if you re selling CD s then you could instantly get a listing of everything you have by The Beatles and all the inventory on hand 19 Late Fees and Late Charge Collection To most video store owners late fees represent over one third of all revenues UltraVideo makes it easy to track who has what films and when they are due Whatever your late fee policy is UltraVideo is ready to accommo date Just tell UltraVideo what time of the day to make films Late and it does the rest Print a late list at any time during the day as many times per day as needed to see an accurate up to the minute listing of all over due films Late List po um Lm omg Ka Late List By Code Me me me ee em The late List menu selection 3L provides the customer name telephone number what films are still out and when they were due Use the Late List to stay on top of inventory keep late fees low keep films renting keep customers happy and keep making money 20 Keep Late Fees Low Use the late list this way Once per day after late fees have been posted print the late list The cross reference at
17. checked out to that customer by pressing a single Batch Return button that will appear on the return screen NOTE This feature should be used with caution as there is a good possibility that items can be returned that have not actually been brought back The top line displays the film currently being returned The middle area displays any other films that are checked out to the customer The returns history is displayed at the bottom of the 87 screen in the order that all films were returned The check in history is automatically shown so that if any rental items are laying around on the counter the clerk can see at a glance whether they have been entered into the computer On the title bar of the returns screen is an message Late Fees Have or have NOT Been Posted This indicates whether or not late charges to the customer have been posted today CTRL P The check box in the lower left corner Do Not I nterrupt For Late Amount Owed will suppress the dialog for late fee pay ment if a late item is returned Instead a RED button will be shown indicating there is a late fee on the item but will otherwise allow for scanning film codes without interruption This is particu larly useful if you are clearing a drop box The Undo button allows you to reverse a checked in movie is an entry error is made Only the last item returned may be undone Returning Rental Items With Late Charges When a rental item being returne
18. co renter name if any will appear top center and on the right is the pricing table being used for this customer Enter or scan the rental item code number and press ENTER for each item you want to rent Pressing ENTER on a blank code number will finish the receipt You may also enter the code number or UPC number for any item you wish to sell If there are duplicate sales and rental codes UltraVideo will use the rental code The Edit button may be used to edit the number of rental days or the rental price If the number of days are increased the dollar amount will amp Emi aj Om Pree increase as set in the pricing table under add ammt If the price is adjusted to anything other than what the pricing table expects this change will appear on the discounts list at the end of the day The No Charge button will set the highlighted items dollar amount to zero Both the Edit and No Charge button will work with standard AMR Ril Tt De Windows methods of high lighting multiple item and will act on whatever is high lighted If you highlight an item then hold down the SHIFT key to highlight the second item everything between the two items will be highlighted Alternately you can hold down the CTRL key to highlight one item at a time Aliem Fesaurreettoe RET E LF American Fis EENT E i Theres Something Absut Bary ERT D Iech Adams FTUT D Set 1 08 81 In the above example all fiv
19. com pleted transactions until the close out removes them and puts them in the transaction archive Waiting up to one week between closeouts should not noticeably increase late fee posting times Post Late Fees is done once per day This is the method UI traVideo uses to update each customer account with late fee charges for rental items they have not returned There are three ways to post the late fees Use the Lack Pna ng Dai Ion keyboard drop Today s aw DA 2000 down menus or Bnet s In it aler min eng os Thursday DANA automatically post at the end of the GEES anc day UltraVideo allows the opera tor to determine when these fees are to be posted Press CTRL U at the Main Menu or press ALT 2 U to start The dialog will tell the operator the Last Posting Date late charges may not be posted twice in the same day and Today s Date The operator is prompted to verify that it is after the Return time on Today s Date This verification of the correct date is desired because the rental management process relies that the 45 date on the computer be correct If the date is wrong customers could be charged too much or not enough The other method for posting is for those who wish to charge customers late charges only after thew store is closed For convenience we have included a Post Late Fees option that can be added to the End of Day Closeout processes If late fee posting has ube BI skipped a day o
20. done on the History tab which can be accessed by pressing the left arrow or by clicking on it The change in price will be recorded on the Discount Report at the end of the day Enter the codes 1054 and 1147 to check in these movies then press ENTER to go to the Check Out screen Notice that the late charge carries over to the receipt screen Either press ENTER again to print the ticket or enter more movies for rental 11 Renting to a customer with late movies From the main menu Select the customer Black Russell The amount due for this customer is Se eS shown in red at the lower left OH Ei In most cases the customer knows e 34 3 about the charge against their eden account so the clerk could just press enter to go to the Check Out FEET Screen If the customer wants to know what the charges are for press the Right Arrow to move the display over to the History tab For each movie the Details button may be used to view all charges dates times and clerk s associated with the transaction up als es om E At any time and on any tab the ENTER key may be pressed to proceed to the Receipt screen Use CANCEL or ESC to return to the main menu 12 More Great Rental Features Rent to new customers on the fly UltraVideo s unique NEW CUSTOMER on the fly feature saves time when entering new customers during high traffic peri ods He
21. i e a E j A WEU RELEASE 3 50 1 3 50 3 50 RENTAL Ju Gau s E RECENT BRELERSE 3 50 5 2 50 2 50 REMTAL c HEU GARES 3 50 1 3 50 3 50 RENTAL b RECENT GANES 3 22 5 2 25 2 28 RENTAL Edit Class E LIBRARY GAMES 2 DO 5 2 00 2 00 RENTAL F NEU GAME BOOKLETS DIA 25 25 RENTAL Ad Claes OLD GARE BOORLETS BE 5 125 25 KENTAL H VES FLATER REC 5 00 1 5 00 5 00 RENTAL Delete Chses 1 DUP PLAYER 16 05 i 10 60 15 00 RENTAL d GAHE BECK ALL 5 00 i 5 00 5 00 RENTAL sl G Daily Tablas Ono Table Copy To Ai Copy Tabia Less At rental time UltraVideo looks at this table to determine what price to charge This is where these Classes are set up There is one class already entered into this table called No Class Speci fied which is preset to price class 00 We recommend using this class for the majority of rental items in the store Press The Edit Class button to adjust the pricing for this class andl Notice that you can change the on fn name of the class but cannot change the 00 Change the name to something such as Library and Bie io press the TAB key to move to the Dew fr next entry When entering dollar amounts you need only enter the uf rounded number unless a decimal Aw Bx is needed For example 5 would TmCsege DST zl come out as 5 00 and 3 5 Carsi would come out as 3 50 The Price is the amount charged as Lo the default rental price The Days is the number of days that price
22. is good for Late is 57 what is going to be charged each time that late fees are posted when the rental item is overdue The Add amount is what is charged if the number of days is increased at the point of sale by the clerk The Tax Category is the rate used for this class of rental items Each class can use a different tax category if desired Use the Add Class Button to add more classes You may add as many classes as will fit into a two character number and letter combination Classes such as A AB A7 and 8B are all al lowed Do not use characters such as amp and Use the De lete Class button to remove a class Note that the class cannot be deleted if there are any rental items instances assigned to it In the lower left of the display there is a selection for either Daily Tables or One Table f your prices are going to be different each day of the week select Daily Tables If they will not change from day to day use the One Table setting The Copy To All setting is used if you have set up a single table and would like all tables to match You could then go into each daily table and make minor adjustments in pricing The Copy Table feature takes a table you have built and allows you to move to another day and then Paste the table into that day This is useful when you have built a special for Tuesday and want to duplicate it on Thursday only The Regular Member setti
23. operations that should only be performed by or with the assistance of UltraVideo Techni cal support personnel Please do not operate any of these func tions unless directed to do so Reprint Receipt is used to quickly reproduce a receipt Press CTRL R at the main menu for quick access to this selection Hald Hacen Number al Itecrec n 1 LANTUN CHELE X 4 Parts roD LJAL REDISON DI LIA 28 40 Dd IB ZDOD 11 05AM C Eger z une d Inm 63 A list of today s receipts made since the last close out will appear starting with the most recent For example if you are only printing receipts for the customer to sign but occasionally a customer wants a copy for themselves then just press enter for a reprint of the last receipt You may view receipts made before the last close out by selecting the Earlier button Receipts may be sorted by receipt number or customer name The Quick Tally selection all own you to get a fast total for today s receipts for the day CTD The first total shows revenue Femera Sece Last Coses age Since the last close out Been SoFa Tody 38 88 The second number shows the total for any receipts with fee today s date on it This us useful if you close out more than once per day such as you might do on a shift change or a mid day close out The Receipt Summary Will list all of today s receipts since the last close out without having to
24. renters age against the rating of the item being rented To change an existing co renter name or birthday highlight the desired name and press the Edit button To delete a co renter highlight the desired name and press the Delete button To add a picture of a co renter press New Picture To edit or cropa 73 captured picture press the Edit Picture button These two functions are described in detail in the Pictures section of this chapter Once co renters are entered you may press the DOWN ARROW on your computer keyboard to browse through the pictures of available co renters You may also select a co renter by their name by opening the drop down co renter box Info Hamm Rem D pts Peter Birhdabs DSS GILMULB EEXTH Litre d 433 Paitynn Prai 01200 Farhope 35537 Lact ma 0102000 H if a H ir Yes CALDUQOU 1 su Mn Ememspb cusrowR Sate Permarend Hate Tainponary Mata tu 00 Cedi foo Bees mea change Once a co renter has been selected press ENTER or the Check Out button to proceed to the receipt check out screen The name of the co renter will appear in blue at the top of the screen This name will be attached to the history records of the transaction so it may be used for reporting on co renter activity or to verify which co renter rented the item in the case of a disputed late fee To cancel a customer info screen you m
25. run an end of day report iy ces eile elela Fe 21 M tee mena Recent Surg Tasas 8418 Xe I II File Ce Vemm Ample Lis Te Toil Bebe Ces Reg SL ESE Loe D D D nm zm xx i ne iah CLAN IHRE DI D LE GE ppm E iH l i PLEO BAR ETT ECH GR T PTS op IEN EI khi 64 The Daily Statistics dialog is where you print UltraVideo Statistical Reports Select the report you wish to print from the drop down box Ht Dale 5Eakislics Foi a Specihed Feri Next Select the date range the report should include Next select if the report should include information for All seven days One day of the week Week days only or Weekends only UltraVideo includes Friday as a week end day and Week days are Monday through Thursday If one day of the week is selected you will be able to specify which day If you select a report that includes Hourly data you will be able to specify the starting hour Press the Print button to send the report to the printer or print pre view 65 CHAPTER 4 Rental and Returns Screens This chapter describes in detail the functions of all the rental screens and the returns screen Main Menu Function Keys There are five function keys on the main menu that when pressed bring up quick lookup dialogs that are designed to make finding commonly needed information easier The F2 Films Out dialog is used to look up films that are checked out Enter the first few charac ters of th
26. stored in a retrieval system or translated into any language in any form by any means without the written permission of UltraVideo LLC Software License Agreement The items contained in this package and governed by this agreement include Software by which we mean the computer program recorded on the diskettes any update to it which we may later provide to you any backup copies made and the diskette and Documentation by which we mean the User Manual and other materials packaged with the Software This license is effective on the day you break the seal on the sealed system diskette package and shall terminate if and when you breach any term of this agreement if you return the products to UltraVideo LLC or upon the passage of fifty 50 years following the effective date Although you are being given the right to use these materials by this license you acknowledge the validity and ownership of the trademarks trade names and copyrights of UltraVideo LLC as such exist under the laws of the United States UltraVideo LLC grants you the nonexclusive license to use the program on a single computer and to copy the program into machine readable form for backup purposes only YOU MAY NOT lend lease rent sublicense or otherwise transfer the materials or your rights under this license YOU MAY NOT translate decompile disassemble or convert these products into another programming language and YOU MAY NOT use the product on more than one terminal
27. the payment type and press the Select button To split a payment enter the amount to be split in the Amount field and press 84 the Select button If you make a mistake or want to start over press the Reset button The buttons in the middle are set to typical cash denominations The Payment On Account Ei Current Subtotal 3 00 Minimum New Subtotal 00 button at the bottom of this group automatically rounds up to the next dollar Press one of these buttons to set the Amount Tendered to the desired amount This is most useful if using a Touch Screen The On Account button is used to place all or a portion of the rental amount on account for the next visit NOTE The On Account feature will only allow rental totals to be put on account You may not put sale items on account The Current Subtotal of the receipt is displayed The Minimum New Subtotal is set to zero if there are no sale items on the receipt or to the subtotal of the sale items Enter the AMOUNT TO BE PAID in the New Subtotal field Ul traVideo will automatically place the remainder on account NOTE All amounts paid are applied Sii Sp toward the EARLIEST amount due in the OnAccount customer history So if the customer has a Adjusted Subtotal 3 00 late fee and is renting a 3 00 movie Tas and if the New Subtotal is set to 2 00 the j remainder will be applied as follows 3 00 aa FER to pay the o
28. the terminal ID setting The allowed number of terminals can be changed here with the correct password Papmert Types Hetecck Settings x Location Terminal P Humber of Terminal Abus E Charge es C 61 Menu 3 Continued The Late List is your primary method of tracking rental items that have not been returned on time Late Lists may be printed at any time of day usually after late fees have been posted for the day The printed late list should be cross checked and kept as a hard copy record of what films were and were not returned on a daily basis If a clerk cross checks the rental items on this list against the actual inventory on the shelves the result will be a verified daily accounting of your computers accuracy as to what customers have been charged There are two options to choose from Selecting Include Sorted List Of Late Film Codes will print at the bottom of the report a list of rental item codes Use this cross reference if you locate your rental inventory behind the counter sorted in order of Film Code Select Include Late List By Film Category if your rental inventory is Live or stored with the display boxes out on the floor The Cross Refer ence will sort the film codes by their title and group them into categories drama comedy etc Have your clerks initial the report when finished checking it If they find a rental item on the list that is also on the shelf the item should
29. who has returned that film as of the last close out The F4 Films In Today dialog lists all films that have been returned since the last close out The display will initially show by the order the films were checked in starting with the most recent The list box may also be sorted by Code Customer of Title Fer Chected In Todar Humbe o gor E Time iT ege Cusipmer tried 133 em lier Siege iid BLACK MISHELL OL d800d 0f 12 m ilire Jed Kicking 1052 LEMIE JEREY DLILS pas n2 ORJE ma Alive dad Kicking 1087 LIUS JERRY DLFLS Dr The F5 Sale Items list shows all items in sale inventory AAL MP ML 384 The Title Code Artist number in stock and the Price of the sale item are listed here The list may be sorted by Title Artist or Code There is a New Change sale inventory button for quick access to the sale inventory setup screen The F6 Log Out button will log out a clerk if the employee management features are turned on When pressed you will see the Log In dialog If the Time Clock feature is turned on only those employees that are cur rently on the clock will be displayed If employee passwords are enabled the clerk bust enter their password to log on Otherwise just highlight the employee name and press enter or press the OK button With Time Clock enabled you will be able to select an employee to Punch In This will put their name on the list for log in If the employee is alre
30. 4M Lewis JERRY 32 An Rezemgchpn 1S 7 04 LION LENE JERRY TOS Tuer 10 743 1200 Res BLL 1161 An Rucssrrectien 1 OF 12008 ROMAN ELL TO HeLa Cauntry Oa OPE 12 0M MEYERS EDD 135 Thees Zeechnung Abel Mary 1047 n7 12005 METERS EDWARD M Frankie Gars To Exhpol IDs O74 1200 THOMAS DAMA 1177 Latha Wespen i 52 OG 124044 THOMAS Dank ID43 Patch amp daira 1 UT h 1200 BROW RICHARD E 7 Da po bom For Late Amount wed eds Operating the rental return screen is easy Just type in the Film Code Number and press ENTER If you are using a bar code scanner then just scan the code number The top line displays the film currently being returned The middle area displays any other films that are checked out to the customer The returns history is displayed at the bottom of the screen in the order that all films were returned The check in history is automatically shown so that if any rental items are laying around on the counter the clerk can see at a glance whether they have been entered into the computer Returning Rental Items With Late Charges Press R from the main menu to go to the Returns Screen Enter the code 1068 If there is an amount owed it will show up in the box on the left There are two options here The first is to continue entering films This would be done if the customer had left the films on the counter If this option is selected the following dialog will appear for L
31. C code numbers in that they must be different for each copy of the rental item UPC numbers are the same for multiple copies and cannot be used for rental The code number may be up to seven digits long and may contain any combination of numbers or upper case letters 37 UltraVideo will suggest the next available number numeric entries only based on the ending code of the last film entered but you may overstrike it with any number you like A duplicate number will not be allowed Next enter the number of copies UltraVideo will sequentially number each of your additional copies by adding the next available number In this manner 20 copies of a rental item can be added with a single entry numeric entries only The From field is where you enter a three digit code for the distributor the rental item was purchased from For example Major Video Concepts would be MVC This field is for infor mational purposes only and will appear on relevant report listings The next field is Cost Cost is used to determine the profit ability of the rental item For example a return on investment report would compare the revenue with the cost entered here If you don t know the cost just enter a figure equal to what you feel the wholesale value of the rental item is We do rec ommend that there be at least some cost value entered here in order for future reports to make sense when calculating your profit Next there are three
32. CE RUFSELL 7 03 i2r 0AH Under Siaga Ov BLACK RUSSELL 7 03 12 DAN Alien Resurreorian SF CAREER JIMEY 03 i3r DAH Jmcrh Adem ov CEAT STAAN 2 03 12 DAm Hope Floara Leit GIREN BROW 2 04 12 00AM fools huh In GIBION BERLEN 7 04 12 0DAH Ine Horse Whisperer L GIBRON j 7 04 i2r0DAM Lethal Wasgon IIZ GIBSON BE 7 04 12 00AM A Rerfecr Burer GIRIN i 0 04 12 00AM Tranklin Gass To School 118 HARRIS KELTH 7 4 12 00AM ne Or i LEMI3 JERRY This function can use film Title Customer Name or Film Code as its lookup method Press the F2 function key and select a sort by customer Use the TAB key to highlight TITLE then press the UP ARROW Enter part of the customer s last name then press ENTER to start search The screen will display the closest matches The more of the name that is entered the more accurate the match will be More titles can be viewed by using the scroll bar at the right Press ESC to return to the function that was interrupted A history of films checked in today can be viewed by using the function 18 F4 Films Checked In Cdzibpm Hepa fass Gan PEIAK WM coe iniibga The Saree Wiltgen Cte FRIAR oH Ce Wl lUpm Lethal Wrap GIBTOM ELF TH rte dzibpg A Parier Ruder Glaw DETAM Om erte Checked in films can be viewed by the order in which they were checked in title customer name or film code F5 Sale Stock List TE EMMT ZMITEN PON MIESEN i MEST THI BARE IHIN TIE
33. Pad which may be purchased form UltraVideo The First Visit and Last Visit dates were initialized when the customer record was created Actions refers to the number of times a customer has visited the store This number is incremented each time a receipt is printed Rentals is a count of the number of rentals the customer has had Member indicates if the customer will be charged rates from the Mem 72 ber pricing tables If the customer is a member the expiration date will appear on this line Employee is used to indicate if this customer is an employee The ID drop down display will show up to three additional ID s that were entered on the New Change screen The Change button will bring up the New Change Customer screen This is the same screen seen when entering a new customer with the exception that the current customer information is already entered Make any changes here that you like with the exception of the customer Ree Piue From ris Selaci ad Em Dee name and number The customer name can be changed only if all movies out have been returned and at least one end of day close out has oc curred The Co Renters button is used for entering co renters or children to the account To add a new co renter press the Add button and enter in the name of the co renter Next be sure to enter the birthday of the co renter This is important if you want UltraVideo to automatically com pare the co
34. RL 8 The rating to be matched is on the left followed by the description age limit and whether or not the rating may be overridden Self regulating rentals of violent games and movies to children will most likely be required if not a law in the near future MATURE Gest F1 M tte MRE 7117 ng eT Function Keys amp QUICK Lookup Windows Anytime during the check out or check in process the Quick Lookups can be utilized Simply press the desired function key F2 F3 F4 amp F5 to display the desired information When the needed information has been viewed press ESC to resume previous task For Example You re in the middle of renting to a customer on the same rainy Friday night The phone rings and a kid wants to know if you have Titanic There are thousands of films and you ve only been working there for one week Press the F3 Films key and enter as much or as little of the requested film s title TITA will do nicely UltraVideo will instantly display all films starting with that spelling Titanic These quick lookup functions make UltraVideo a pleasure to use and allows a quick accurate response to customers questions 17 More Quick Lookups If a customer calls and asks when his films are due clerks will be able to respond accurately and quickly with the quick lookup function F2 View Films Out Aliva ard Kicking BAEETZ JEFF 7 04 12 0DAN Alien kemcret im Si BLA
35. ady on the clock the Punch Out button may be pressed to remove them from the list preventing that employee from using the system when they are not working 68 TRANSACTION SCREENS AND PROCEDURES Entering A New Customer Press N at the main menu Rem Dusios iniprmalien Fi hame AGAOESY JAMES P Lipnie EE Myrbser E Member Espira bw NEE d gusot 123 Fairhope Avenue ciy Fame Stata 455572 i 36532 Phone 134 590 3704 Birthdate faninsa d Beeehh The only entries required for a new customer is the Name and Number The customer name should be entered last name first followed by a comma and a space the first name a space and finally the middle initial with no period If this format is followed for every customer then UI traVideo will warn you if there is a duplicate entry UltraVideo will allow you to enter a specific customer number up to seven numerical digits The last entered number 1 will be suggested If you want to use this number then just skip the entry Use the TAB key to move between entry fields If you wish the record may now be saved by pressing enter allowing the rental process to proceed Other informa tion can be added later if the store is busy and you want to immediately rent Enter the Street address The City State and Zip code will already appear based on the local information entered during set up Enter the Pho
36. ay press ESC on your key board press the windows X button or the Cancel button Along the top of the Info screen are five Tabs that layer the various areas of the Customer Info screen 74 To move to the History display for this customer use the RIGHT ARROW on your keyboard or press the History tab at the top of the screen The History screen is where you review information regarding cus tomer transactions Notice that the bottom of the screen remains when you move from tab to tab on the customer display This is done so that whenever you want to simply move on to the transaction screen or browse through customers this may be done without having to reposi tion to the front of the screen Just press ENTER or Check Out if Lurton inuman Di elt REV H POE e Hapam OH Sep 1 Bien d Piclurae 1 za History Details Da Gaam Sens man Ga EXE you want to go to the receipt screen This display will provide you with a brief overview of charges or credits that make up the account totals seen on the bottom part of the screen You may also quickly see which films are currently checked out The display shows the receipt number film code title date rented how many days rented in out status and any amount due Credits will be dis played as a negative number To see an archival history of all films rented by this customer press the 75 History butt
37. be returned and the customer account corrected Use this list as a guide for calling customers that have failed to return inventory The clerk can make notes as to date time called and the customer response if any The main idea is to keep the num ber of items on this list as low as possible and to contact late customers as soon as possible The fewer customers on this list and the lower the dollar amounts owed the more likely it is that 62 the fees will be paid and you will not lose an otherwise good customer due to a high charge they either don t want to or refuse to pay Clerks will also be alerted sooner to someone who has provided false information or has moved The more the clerk keeps track of their collection efforts the greater amount of information you will have if you ever have to take the customer to court If a late list without clerk cross check ing and notations were ever submitted in court it would probably not be allowed into evidence because of the possibility that the computer is wrong Garbage In Garbage Out A Human cross checked late list rather than being considered a computer printout is usually considered to be Personal Notes and thus admissible in most courts Once rental items have been returned the late lists can be used by a professional collection agent as their necessary probable cause that the rental item was indeed returned late The entire Maintenance Menu contains
38. cel to return to the main menu You may Minimize or Exit Ul traVideo at the main menu only To exit D Ultravudeo press the Windows X in the upper right corner or press ALT F4 At the very top of the screen is the Title Bar The title bar will display the current terminal number and or the logged in employee name if these features are in use Rental Details Are In Chapter 4 Below the title bar Fi UltraVideo Video Store Manag ds RE Ultravideo Menuz Menus Help menus can be ac i i cessed by mouse or by pressing the ALT key and then pressing the underlined letter For example Menu3 would be ALT 3 These are called keyboard accel erators Throughout the program these accelerators are available for use where a mouse would otherwise be required Drop Down Menus The UltraVideo drop down menu contains the items that are also located on the main menu tool bar buttons As the tool bar buttons have their own keyboard accelerators the operator will probably have little need to use this menu 27 Menu2 contains main file management menus for customers employees film files rental inventory and sale inventory Items that are commonly used by clerks for day to day man agement The End of Day Closeout CTRL E Post Late Fees CTRL P and Void Receipts CTRL V will be discussed at the end of this section The Customer Menu is where customer records are man aged The Billing Menu is u
39. d Use the Next and Previous buttons to scroll forward or backward through customer records The screen you see when a customer is selected is always the Info screen This display contains an overview of customer information The first thing you will notice is Due and Credit displays near the 71 wh nee mp gaere pt pn aen 1057 Dating OSPI GLMOUR KEITH Litera 8 M A33 Palmis Frei wiet n Fashape 351 Lag ver DIS Pei GC AL a fee 1 Demut 0 Membr Ko SSES Sol H Cahen es A CUSTOMER in Status Darmaremri Hate Tareporaeg Plata Dal OG Cred IO Bees map Gem ae bottom left of the screen If a customer has an amount due from late fees or an On Account charge The total amount they owe will be displayed in red If the customer has available credit on account the amount will be displayed in blue Due amounts are automatically added to the receipt and Credit amounts will automatically be deducted from the rental sub total NOTE Customer credits will only be applied to rentals and will not effect sale items The box in the upper left corner has basic name and address informa tion The upper right contains additional statistics and ID Information Birthdate and License information was entered on the New Change customer screen Immediately below the name and address information is an area reserved for the customer signature which requires a Signature Capture
40. d has an amount due associated with it you will see the following dialog The amount owed will show up in the box in the center of the display There are two options here The first is to continue entering films fanger 20 007 This would be done if the customer had left the films on the counter If this option is selected the following dialog will appear Garten Dese F ira The clerk now has the option to enter a reason why the items were returned but not paid for mea Plt fF is ies ccna e coni T Da Hates Pasrsare hadeg ben Fa Than Lic Pit 88 If there are several movies from this customer the clerk may check the box so that the program will not continue to ask for a reason If the customer is at the counter and wishes to pay for the movies Press the large Customer Account button or just press ENTER The above example shows what happens if the Customer Account option is selected This is the portion of the customer info screen seen in the earlier example which allows for films from that customer only to be returned This is referred to as the Returns Tab Contoeer Infeemeten RANDOLPH CLAY 1051 nh History pi Palums Wi Ailing Pete m De of Firma Sill Out The Thesey of Tiigte Ho LEJU Ss P iiti Summer Fatal OF Le hi Lio Fosla Bush In UNUS Lisa d PO Des of Roiman Fira The box in the middle of the screen shows those films already returned At th
41. e button The delete button may be used over and over again but notice that NO changes will take effect until you finish the session by pressing OK When the OK button is pressed ALL of the changes made during the session will be recorded To exit 36 without changing press the Cancel Button and NONE of the changes made during the session will be saved Enter Change Films is where rental item inventory is entered or existing inventory is changed NOTE This screen can be activated directly from the main menu by pressing CTRL F Mew Lange Filing D Te tg hew Move o Geode 100e Cops ft Fon Bema nnen cga 0 Fin Diasa Foma s a Caeo pa a e 3 Fim noman Gia Psh O emh ata B Gun Fedire Ayn Tina 108 Rental Dots mi Bes ll E PELIS To enter a new item start by typing in the title or name of the item to be rented as you would like it to appear on the receipt If your Title contains the words The An or A as the first word in the title just type it in as it appears Ul traVideo will automatically sort the item to the second word in the title ignoring those commonly used first words In gen eral capitalizing the first letter of each word in the title looks better on a printout and is easier to read Next enter the rental Code number Use the TAB key to move between fields as pressing Enter will record your changes Rental code numbers are different from UP
42. e movies on this receipt have been high lighted Pressing the No Charge will zero out the charges on all five rental items Pressing the Edit button however will allow you to enter a Special price for all five items If for example you have a 5 Movies 5 Days for 5 00 you could enter in the edit dialog that the movies rent for 5 days at Cebit 1 00 each When you decur Pid Defends to edt Arend taxe press OK all five Lx rental items will be adjusted accordingly All price changes will be recorded on the discounts report so you can track these specials along with all other discounts The Credit Voucher button is used to place credit on a customer account If you enter the amount of the credit and press ENTER or OK the receipt will enter a like item that indicates that a credit is being put on the account and the customer will be charged for that credit on the receipt If the Amount Paid is less than the amount of the credit voucher then enter the lower amount and the customer will only be charged the lower amount but the full amount of the voucher will appear the next time the account is accessed If there is going to be no charge for the credit a 0 must be entered If for example you have a special gua fis races SE a where the customer pays 35 00 in advance for 50 00 in rental credit then the Credit Amount would be 50 00 and the Amount Paid would be 35 00
43. e title you are looking for and the closest match will highlight in the window The Title Code Customer and Due date and Time are listed The lookup is initially sorted by Title Use the drop down box at the bottom to change the sort order to Customer name Film Code or Due Date The F3 Films Dialog is used to check all inventory items Enter the first few characters of the title you are looking for and the closest match will highlight in the window The Title Code Format Type Pricing Class Rating and Due date are listed If the item is not checked out the Due column will indicate the item is checked IN Press the New Change Film button to go directly to the film inventory entry screen Press the Details button to go to a detailed accounting screen for the selected films performance 66 Film bnicemastion Alen Recurectesn 1051 hna Fus RE Geimer BLACK AUSSELL ai FOOD Map eener Avene Em In the film information dialog found when the Details button is pressed In the upper left is performance information about the film In the lower left is the same information found on the main lookup In the upper right is an indicator of if the film is checked in or out If in it will say YES If out the customer name and phone number will be listed Pressing the Performance button shows a performance chart of the films rental performance Pressing the History button brings up an archival history of everyone
44. e top of the screen are the films that still need to be checked in Editing of the late fees may be done on the History tab which can be accessed by pressing the left arrow or by clicking on it The change in price will be recorded on the Discount Report at the end of the day Alternately the Edit Late Fee button may be pressed on the Check Out Screen to reduce the late fees Enter the codes to check in any remaining movies then press ENTER to go to the Check Out screen Notice that the late charge 89 carries over to the receipt screen Either press ENTER again to print the ticket or enter more movies for rental If the customer is not going to pay for the movies checked in press ESC to go back to the Main Menu and then R to continue returning rental items 90 91 Index A account number 70 Add Class 58 Amount Tendered Dialog 58 Archive Transaction 44 B Bar Codes 70 Batch Return 59 Batch Returns 87 Billing Menu 28 Billing tab 77 Browse Buttons 52 C Cash Drawer 50 Cash Out 48 Categories 35 Category 38 Change Film Classe 35 Change Program Date 48 Check It Out 5 Check Out button 71 Class 38 Co Renters 14 73 Comparing Co Renters and Ratings 16 Coupons 83 Credit Voucher 82 Crystal Reports 49 Customer Account 11 Customer Account button 89 Customer Info Screen 6 customer info scree 11 Customer Info Screen 71 Customer Mailing List 29 Customer Menu 28 92 D Daily Statistics
45. e very useful during this demo If there is a question about how to get back to the main menu simply hit the Escape key ESC until the Main Menu reappears 4 Check It Out Now let s rent some films To check out films we need to have two things a customer and something to sell or rent to that customer There are four ways to find existing customers and UltraVideo allows rental to new customers immediately after entering just their name For now we will use the customers that are in the demo From the Main Menu select Customer By Name Just press ENTER Type the name CARTER The display will update OMM Ed SANDERS YANE SCOTT JOHN SELECE TOM EELLESS MELYN Edi ALHAD 111 Freer Ma TU Era Cu E 53 HH Lee Se 3d Essen Ban EPrgnrer Cx your name selection as you type Enter Customer Code E Enter ROBERTS Alternately Using C will allow soie Code 1052 entry of a Code ff Locme Joe Press the down arrow for Phillip Roberts Press Enter or click OK to go to the Customer Information Screen The Customer Info Screen is where you decide if you want to rent to the selected customer This screen is designed so that the status of a customer can be viewed at a glance Any lookups or tasks that need to be done with the customer account may be controlled from here We will review some of these later in this booklet For now just press ENTER or click Check O
46. ed for informational purposes only The Title Description field is used for alphabetical lookup and is what will print on the receipt when sold The Key field will be entered by UltraVideo and is the title in cap letters The Artist Author field is another key lookup field that will let you cross reference a sale item In the case of music CD s the Artist would be Beatles In the case of a book on cassette the Author would be Clancy In the case of a Snickers Bar you could use Candy The Category field refers to the Tax Category of the sale item This is the primary method used for sorting out sales performance by department so attention should be paid to the Tax Table Setup If your sale item does not fit into one of the categories listed in the selection box add a new category in the Setup sec tion before entering your sale inventory item Sub Category is a way to break down sales within a category You may enter any value here for informational purposes The Manufacturer field is for your own information and you may enter any value desired The Inventory Control button is used for entering your pur chases as they occur In the case of a new item this will be your initial inventory entry When the button is pressed a dialog ap pears that has you enter values for Date Reason Distribu tor Add Quantity Cost and Sell For Reason Distributor identifies the nature of the transac
47. eo uses Seagate Crystal Reports as its main reports en gine which does not support printing to Dot Matrix printers If you need to use a Dot Matrix printer for a report this can be accom plished by sending the report to a print preview and then routing the output to a text file which can then be sent to the unsup ported printer First select the printer from the list of installed Windows printer drivers Next select whether UltraVideo should send output di rectly to the printer or let you preview it first If Preview is used then all reports will be sent automatically to the Windows Default Printer unless otherwise redirected in on the Print Pre view Screen Using the print preview gives you the added advantage of being able to see a reports entire contents exactly as it will print before committing to the print job To exit a preview screen either press ALT F4 or click on the X in the upper right corner of the dialog 51 The Print Preview is an option with any Crystal Reports out put This screen runs as a separate program in Windows so the entire print job can be minimized on your Windows Start Bar for use at any time while still allowing for continuous operation of UltraVideo pis aen x amp pej ajaja E J 1 raum oe Late List DLL 700p ADDINDM JOH SR dBER Tzzl EK ELL Tot a CARTAN Jey J LLAS HEN There are standard Ree eae nee Browse Buttons that control moving back and fo
48. er that computer printouts may not admissible in court where a listing verified daily by a human could be considered to be personal notes and thus be your proof of when the film was returned Collection agents will also find this useful as probable cause to collect high late charges Check with your attorney for how these laws apply in your state 21 Reports Reports Reports UltraVideo comes with a rich variety of reporting options It uses a product called Seagate Crystal Reports as its report generator and new reporting options will be posted on our Web Page as they are made available If you are able to use report generators you may even purchase your own copy of Seagate Crystal Reports and make your own customized output Tii Ultra Video m XO Mech Avenue Fidthope AL 36322 m Ee cd 1001 Titanic MIU 1001 II Cubhgeny o Permai 0 Rat POLIS Frai Dee Reseed SQ TES Daim 200 pue Cut D Leonardo De ewen Kale Wirslelt UltraVideo reports can contain bar and pie charts logos and any font installed in Windows Because UltraVideo uses your Win dows printer any laser printer including color laser printers or color ink jet printer may be used for report or receipt output Receipts may be customized to fit a particular form or printing style you may wish to use Basic receipts may be printed on dot matrix printers or thermal receipt printers connected to a serial port or network connection if desired Unless
49. es that can each have any combination of tax terms assigned to the category For example a rental tax category could include state county and local tax terms Each term can either be a percentage such as 4 00 which would equal 4 or a tax term can alternately be defined as a flat dollar amount a rental surcharge imposed by a city government would be a good example of a flat tax While the receipt shows only the total tax to be collected COUNTY Percent Se D BURCHARGE Fiar 05 Add Term Delete Term Close Desropgan e Dep CP LS Descriptun cv Tax ream C bem Loe Percent Parraent O Adc change as Hate Dir SURCHARGE Adel henge as Hebe Satz 50 UltraVideo can report on each individual tax term if needed For ex ample a custom report could be produced that would calculate and fill out your sales tax form every month for you Each rental pricing class and each sale inventory item can be assigned to any one of up to 99 categories which are made up of any combina tion of up to 99 individual terms 25 Rental Pricing UltraVideo may have over 800 different pricing classes that rental items could be assigned to These classes hold the price information that will appear on the receipt when a film code is entered Pricing may be overridden at checkout but the difference will be reported on an end of day discounts report Each price class is made up
50. essed the check out screen will be redisplayed Totals is where all of the totals for the receipt are summarized Late Films is the total for all late charges and will display in red Account is any items that were put on account and will display in red Rental is the total for all rental items on the receipt Sales is the total for all the sale items on the receipt Film Sales is the total for all the film sales on the receipt 83 Vouchers is the total for all credit vouchers on the receipt Subtotal is the sub total for all items on the receipt Tax is the tax calculation for the receipt Amount Tendered x Subtotal 5 00 Dabeenn Adusied Subtotal Ta Told 54 Applied Credi RE I FraiTo A Total is the sum of the sub total and tax Credit is any rental credit on account which is automatically applied The final Total is the total minus any credit applied When the Finish button or ENTER is pressed the check out is finished and the receipt will print If the Payment Dialog option is turned on the following screen will appear Enter the Amount Tendered and press ENTER or OK The Change due will appear in red Press ENTER again to finish and print the receipt The Payment Method is initially set to CASH To select a different payment method double click of the desired payment type You may also highlight
51. highlight it 4 Press the Remove button 5 If the Uninstall program asks to remove Shared Files choose NO Please feel free to call UltraVideo at 800 726 7727 or email sales ultravideo com if there are any remaining issues regarding this demo 3 Using UltraVideo Tutorial NOTE Rental Described In Detail Chapter 4 The demo comes loaded with active data files that contain fictional customer and film records Feel free to check films out check films in print some reports post late fees add some new custom ers add some new films or close the day Get a feel for how the software anticipates the way the transaction is going to progress UltraVideo utilizes a unique 3 step transaction process that actu ally walks the user through to completion The display screens are intentionally made simple and easy to read Nothing is dis played if it doesn t relate to the task at hand The Main Menu Everything starts pren from here i The most com mon functions are on the tool bar at the top of the screen and can be selected by entering the letter that is underlined on the title or by pressing the button with your mouse touch screen or other pointing device More advanced features of UltraVideo are grouped in the sub menus titled Menu 2 and Menu 3 These selections can be password protected for added security Function keys are located to the right of the Main Menu and will b
52. if you want to report on only items that have a zero inventory count If you want to print a re order list then check the Reorder Level Greater Than Number In Stock box and the report will be limited to only those items where this condition exists Once again do nothing on this screen if you want to list every thing When fin ished hit the Select button EEN The Sale I tems ST les Tale Ben EEN ME fa li x Selection dialog will list the items selected for your a report Select the e L desired report and hit the print button New Change Sale Items CTRL S The New Change sale items screen works in much the same way as the rental item entry screen That is the dialog starts you out with a blank screen and once the informa tion is entered the New button is pressed to save the entry Use the Get Sale Item button if you want to look up an existing sale item 41 The Sale Item Code is any code number you want to assign to the sale item Do not use any number in the range of your rental item codes as the checkout screen checks and uses the rental file before it checks the sale file for any matches This means that in the event of a duplicate code number in both the rental and sale files the rental code will be used Feel free to use any UPC code number up to 13 digits supported The Alternate Code is for any number you wish This could be a distributor code etc and is us
53. inting is used where you are restricted to only a few receipt formats Select Direct if you are using a Dot Matrix or POS printer and select Crystal Reports if you are using an Ink Jet or Laser printer for receipts Select the Printer Control Set to be used if special characters need to be sent to your printer to control features such as opening a printer driven cash drawer or to align the paper between re ceipts Control sets for standard printer models may be found in the drop down box or you may enter your own printer control codes by selecting the Edit Printer Control Sets option 49 Pirmi Job Control Loda Sparikcatian Derogia pipa on Beton Pant Job Trel AL REAN AE Ae P dob 27 754027 74 140 Er n Darina Conid Code IH epassbesd Ex Geen Corded Code Setz kiima 320 First enter a description for this control set to appear in the selec tion box Enter the decimal codes to be sent before the print job in the Before Print J ob line In the example above we are sending the codes for backing the paper into printing position The After Print J ob line contains the codes for moving the paper back up to the tear off point for the receipt Every printer is slightly different so if you are not familiar with printer control codes please call for assistance The Receipts box allows you to select the format of the receipt printed For Direct receipts use Dot 40 for POS printers and Dot 80 for
54. is for informational purposes only The Rentals and Rental Dollars fields are updated by the UltraVideo as transactions occur and are not adjustable by the operator If a mistake is made during entry the Clear button may be pressed to clear the current display and start over To save and record your rental item Press the New button You may now enter the next rental item To exit press the Close button or the X at the upper right To Change the information for an existing rental item press the Get Film button A dialog will appear that allows you to type in the name of the item to be retrieved You may open the drop down box to the right to look up the item by its code number instead of the title Highlight the desired item and press OK The entry screen will now have all the information entered in for the rental item chosen Press the Update button when done making changes 39 Menu 2 List Sale Items is where you select the items you want printed Leave all of these entries blank to select all items in the sale file If you leave any individual section DEE ms blank then it will nl mn be ignored Seel ei listing the entire TeCmepar 7 m Seeche range WK LE Starting in the Sich Levels FP Les Than Zen H Epas H Canales Than Zen upper left you EE may limit your PITT TT report by enter ing the first several characters of a particular item description Enter the range such as aaa to
55. lay Pictures look best if your video display is set to more than 256 colors Any Windows Printer For receipts we recommend either a POS receipt printer or an OKIDATA ML 320 UltraVideo can be set to print receipts and reports of different printers automatically For reports we recommend a good quality color ink jet printer or a laser printer UltraVideo will use the Windows Default Printer if none is otherwise specified and this demo will send all output to the screen preview first Modem and Internet connection UltraVideo Software will be offering more and more Internet related features such as on line updates and free custom report downloads Symantec PCAnywhere Software Available on line at www symantec com or at any Office Depot PCAnywhere allows our support to install and train by taking control of your computer over the Internet Save time and energy by letting us do it all for you Technical issues are resolved as easy as if we visit your store 97
56. ldn t otherwise buy for them or allow them to have One thing that makes working with co renters a difficult problem is that the store is often very busy and a familiar face may be all that is needed for a co renter to trick the clerk into thinking that they have been given a legitimate account number or name By using the UltraVideo for Windows Co Renter picture ID system a clerk can tell at a glance if the person standing right in front of them is authorized to rent on that account Once a co renter gives an account name or number all the clerk has to do is scroll down through the pictures on file by pressing the DOWN ARROW When the picture of the person in front of them appears the clerk has instantly effortlessly and positively identified the person to whom they are renting Using this method the customer is protected from fraudulent use of an account and the store owner and clerks are protected from losses due to later denials and even possible litigation resulting from negligently failing to ID the renter of a violent or restricted movie or game 14 PL Ir TIE Copie i CUSTOMER del Lookup the customer MCDONALD RONALD Press S or ENTER at the main menu Type MCD and ENTER to access the Customer Info Screen The picture of the main account holder will appear on the screen Press the DOWN ARROW to scroll through the available co renters until you see the co renter JAMIE
57. leges are assigned and program secu rity is main fon Du tained a Select CTRL M from the main menu or Employees from menu 2E to enter new employees or change the status of an existing employee Displayed in the dialog is each employee their customer account number the security level they are currently at and whether or not they are an active user of the POS system To add a new employee press the Add Button Employ 4 ees basic infor IS GC Rupes E mation is taken IS Sage Zigiioen aar Tog BERET DRE EI wida EEG from the cus CES ES See Ze t fil S e CARTER sen Sg E omer ZE IU CONT ORE SN Dach f S XD an employee e D they must first Eu be entered through the New Customer function on the main menu Select the new employee from the customer list and press OK All new employees are defaulted to be active and at a security level of 0 which allows access to all areas If you wish to have employees log in and out using a secret pin number check the box Passwords Required at the bottom of the dialog window When the box is checked you will need to highlight each employee and press the Password button A 3l box will appear asking you to enter the password When you press OK the box will ask you to confirm the password Em ployees that are not assigned a password will not be able to log in if the Password Required box is checked The More I nfo
58. m Je E GE E F IDIN INID em IDI L em IBIN DIDA em 12229 1037 00 em mee 1 042 DU Gm ammi jas 1122599 1080 00 mm EIU 1 00 D I 12022588 1080 00 mm 223 eg i758 Los 00 im eme 18 0n im am 356 Lies 132599 1 020 D mm sepes i2 001100 pm LT TE TEED PS 1071 00 pm IT Erit 5 as disi IESSE The Store Name and Ad dress screen sets up this information for reports that use it The New Customer Record Values are inserted into each new customer record so this information will not have to be repeatedly entered by clerks The operator may over ride these entries if different 55 The Rental Options screen sets up certain features used during a transaction Que Time iErintad On Pacripks Past Lata Fara Eundag gcn ree D Manuel C Automatic Minubas After Dua Tim Monday 700 Pe P Previous Day Current Day Tuesdar ZOU P M Progr For Porstim khssed Days Ces ited reg eday 7200 Pw Thursday Too Pw Fanbal Feaquancy Alerta 1 Alan Operator if Humber o Daya Since Eridan zo P Customer s Lact Visit Wag More Than d Saturday 7 00 Pea Alpe Operator ta Oor Fee beet E Ader This Many Rentas Reset All To Sunday s Time oot o The Due Time printed on receipts may be set to either a specific time of day for each day of the week or UltraVideo can print the current time as the due time 24 Hrs If Daily Times are used indicate the return time for each day of the week Note
59. mats section sets up your tables for Drama Comedy etc and VHS DVD etc Hu gr T Cegaiti and Pim Tepe Caiemues HI DIESENZ EO IHS TRLICTIDIS EQ sj D Emme F RIGM Al Dees So a Type is the genre of the rental item and the Format is what type of media the item is on In this dialog you may Add Edit or Delete a format The Index number is assigned by UI traVideo but may be overridden only if you have a specific reason to do so The Equipment checkbox tags this format as equip ment and therefor does not track it in certain routines and re ports 59 The Ratings dialog is where you set up the permissions and birth date checking feature UltraVideo comes with several popular ratings entered If the rental item has a rating that matches one in this table itm se UltraVideo will check ENT aen HU e i the age of the renter faamu FMDUSEPESTHETUM 17 Yes pas or co renter to deter mine if the customer ESCH can rent that item puer a To Add a rating type in the exact match that will be found in the rental item in the Rating field Next add a De scription for the rating Enter the Age of the renter Ul traVideo will calculate the renters age from their birthday and compare it to the age entered here If they are below the age in the table UltraVideo will display a warning The Override checkbox allows the clerk to override the warning if checked for this rati
60. n The Returns tab has two purposes First you may return any films currently checked out to this customer before proceeding to the rental Curona Zeie GILMOUR EEITH Tier W e History 2 RHuma I Billing Pieters 1 Meses Aum r Ces cant 10 00 Sens Maxi chanpa Cancel screen Second this is the screen you will see if the Customer Account button is pressed from the Bulk Returns screen To return a movie for this customer only enter the item code and press ENTER Press ENTER with no number entered to proceed to the check out screen The Billing tab also has two purposes One is to let you enter any information you like about this customer UltraVideo will keep a running history of all your entries The second is that UltraVideo will insert an entry here with the name of any billing report that is printed for IT this customer The date time dollar amount and report title are auto matically inserted by the billing routine int Erali Sadie Prais Enalic ie E r i 06 a065 Edt Pictera Genee Pictura Coren ers Due D Cree 000 Pes He Change Canral The Pictures tab is where pictures are captured into the UltraVideo customer or Co renter files UltraVideo uses a standard Windows TWAIN interface for capturing JPEG images cropping them to size and storing them in the data files The easiest and most aff
61. n the receipt are dis played in the center box ai You may choose to void cer 5m only the Selected i receipt items or All of the items You may also choose how the voided money is applied If Cash is selected UltraVideo will print a Cash Credit Receipt for the amount of the item and remove the amount from the day s drawer tally If Credit is selected UltraVideo will Credit the customer account making that amount available for future rentals Selecting Void Items will execute the void pressing Close will end your session 47 CHAPTER 3 MENU 3 The Cash Out selection allows you to take money out of the cash drawer and give it to someone First select spe pu Tecer penra DI Ta zi EE the tax category that the rr w cash should be taken out of xad Next enter the dollar amount before tax UltraVideo will calculate the tax for you You may enter a reason for the cash out in the line at the bottom for later reference The Change Program Date is where you can manually control the date that UltraVideo uses for transaction The default is to use the computer system date but if this needs to be override it may be done here Note We recommend that the computer system date be used if at all possible Set Defaults is where UltraVideo setup options are located Settings in this menu should be correct before you attempt to enter rental inventory Receipt Options
62. ne number and Birth date Note It is important to enter the birth date if the Ratings Control feature is to be used 69 If the Member box is checked UltraVideo will get all of its pricing information from the member price tables Enter the Expiration date for this membership When the date is reached the pricing will revert to regular pricing and a message will be displayed that the membership has expired Press the ID button to enter additional ID information such as the social security number The Permanent Note is an area where you can enter any information you want to display for each rental transaction The Temporary Note is erased each time a receipt is printed Ul traVideo will use this entry if a reason is entered for a late film return You may enter your own information here such as left sunglasses or didn t rewind last films Pressing OK will save the new customer and proceed directly to the Customer Info Screen so that the rental transaction may proceed with out delay If you do not want to save the customer or you want to start over press ESC or the X button If you are entering one new customer after another press ESC at the Customer Info Screen after the record has been saved Starting A Transaction With An Existing Customer There are two ways to look up a customer By their Code Number or by selecting their name from a list of customers To find a cus
63. ng The Underage Message is the message displayed to the operator when the warning is triggered Setting up Tax Categories should be done with some thought in mind as to how you want to group both your rental and sale inventory for reporting purposes later on Cotopses Tome TALES Aid Catagory srame Pmrcart 3 00 2 HOTAT SOUT E Percent rr Date Category LKA Percent SC E Ade Tarm Qelsie Term Ce 60 UltraVideo Tax Categories are made up of any number of Tax Terms In our example the Rental tax category is made up of State County and Local taxes each expressed as a percentage Add a category and then highlight it Use the Add Terms Dialog to include or exclude the listed terms Ln BEI MENT SE De Percent Percent INOTAX Percent 00 When the Add Terms button is pressed you have the ability to also Nw create New terms Edi Term When entering new terms enter a descrip tion and a tax amount An example is 7 for zer 7 or 5 25 for 5 2596 Be sure to add a decimal for fractions of a percent You may also add tax as a Flat Rate Doing so will take the amount entered here and add it to the tax Each tax category may be reported on separately or together The Payment Types dialog is where you set up the payment types to appear on the payment screen This is where the payment types accepted by your store are defined The Network Settings dialog controls
64. ng allows you to enter completely different pricing for those customers whose records have been set to member Miscellaneous Settings is made up of several on off switches some of which require passwords to prevent unauthorized or accidental use Program Usage is usually set to Unlim ited unless regulated by a payment plan The UV4 Conver sion is for our cus tomers converting from the DOS version of UltraVideo Amount Tendered Dialog turns this feature on at checkout You may wish to turn this off to save keystrokes or on to help with count 58 Ercgram Usage Das Led ore presse Dar Lal Bunias Lt Garama Eaascnesss Errori Tercera Dages Bobini jur Beton TC Eana Eeri Cuncel ing change Batch Return is used to allow the checking in of all rental items checked out to a single customer with a single button push In this manner a customer with 10 items could be fully checked in by scanning only one item and pressing the batch return button This is turned off by default because the feature is inherently dangerous because there is a risk that the clerk did not receive all movies but the batch return would check them in anyway We recommend this be left off unless there is a specific reason to turn it on The Rentrak section is for those rental stores using the Rentrak PPT system Usage of the Rentrak section is described in a separate manual provided to Rentrak Users The Film Types and For
65. nim Haze Fu Postponing Paymeni E Eria Aem Fim e or counter be child T Da Hol Stee Parani Disken Agan For Thee Duchess Fims demo purposes do not do this yet The clerk now has the option to enter a reason why the items were returned but not paid for If there are several movies from this customer the clerk may check the box so that the program will not continue to ask for a reason There is also a check box on the return screen that if set will not interrupt the return process for any late items This is useful if you are clearing a drop box and do not want to stop the return process for late items 10 Lets assume for this example that the customer is at the counter and wishes to pay for the movies Press the large Customer Ac Contec Infeemeten RANDOLPH CLAY 1051 bp History pi Partum p Bmg Pictu Titles of Filmes Sill Out The Traeary of Plight 0 Lido iili Bummer Rental D izi004 0 Lio Fos la Bush In UNO Lisa d PO Des of Rated F irra Dam count button or just press ENTER The above example shows what happens if the Customer Account option is selected This is the portion of the customer info screen seen in the earlier example which allows for films from that customer only to be returned The box in the middle of the screen shows those films already returned At the top of the screen are the films that still need to be checked in Editing of the late fees may be
66. ntenance There are four selec tions here List Films Change film classes Delete Films and New Change Films List Films brings up a dialog box that lets you set the pa rameters for your print out Leaving all param eters blank and simply hitting the Leet lien El Ti Ta pue n select button a FA Comi 0505 will print a list of ERAS rm e all inventory Gas UN Weist items You can raaa FOTN to Pas select ranges by title or code ee select a specific category format or pricing class Also the report can include only those items purchased in a specific date range Once the select button is pressed a dialog window shows the film items that are to be included in the report In the report section at the bottom a drop down selection box shows the available reports Select the desired report and press print when done press close Any report file located in the rep folder with a name that begins with flm will appear in this box Custom reports may be added to this folder as created or downloaded from our web site 34 Change Film Classes is used for quickly changing the pricing of a rental item First at the top of the dialog box select the class of the rental item s you want to change using 12145 deere Bt 1313 mei 161d imas 1814 An rcen Ha 1211 laribus Pb Eis ap cm Kl 1217 Asp reen Ha 1918 Ap bia Fl
67. o that birthday cards can be sent out The Visits grouping allows you to limit your mailing to cus tomers that fit profiles of length of time they have patronized your store or how good a customer they have been in the past For example if you want to send out a letter to a cus tomer that has not visited the store in six months that had in the past been to the store more than 30 times you would adjust the last Visit to be between the default date of 1 1 1900 and a date that was six months ago You would then adjust the number of visits to be between 30 and 999 The First Visit range would allow you to set limits based on how long they had been a customer A first visit between a date six months ago and today s date would list customers that had opened an account within the last six months Excluding the zero balance will only show those customers with late fees cuteme ielectors Rumberefeced You may S Pete Luna Len X further limit e EE IN GE the list by ie en gn En RUE VD EL l et also setting GE EBT PURIS EE PAHLE LANI chic D ac n E M the range toes AUE EUM UM BUELIM BELAY Se Ss between BELU CLATTOB CHRIR 4 TIG SIL TREE Toe KH GE lets Say Ems 3j 01 and wm 10 00 Once your 30 choices are made Press the Select Button A list box will appear where you can pick the report to print oe ees section is where Em ployee privi
68. of six elements The description the ER default price the number of days the se penen price is good for the late charge to Bis TI be added to the customer account if Des fi the number of days is exceeded the be Fe amount to be added if the operator l increases the number of days at E E h k out Tim Canby FH EHTA z chec j Lx A pricing class can be different depending on if the customer is a regular or member type account The prices can also be different each day of the week Utilities are provided to copy the main table to HEN SELEASE 3 60 4 3 50 3 50 FILM PENTALA PI Days E A D RECENT RELE MSE 4 40 2 4 50 2 00 FILM BENTALS c SHORT FILES 1 00 a 1 00 50 FILH PENTALZ B ADULT 3 80 2 43 50 3 30 FILH BEHTALS Edi Class E vo 7 50 i 3 50 3 50 FILM RENTALS F VHS RECORDED PLATER 5 00 2 Son 2 00 FILH DENTAL aa Class D PWO FLATER 4 00 H 6 00 5 00 FILM RENTALS E FREE PREHTALS DO il Belt DO Mo TAX Dee Class INSTEUCTIONS i88 d E 100 FILM RENTALS J ACCEXSORTES 1 DO FILH RENTALS d DO 1 00 1 Dajy Tables One Tabla Copy To Ali apy Tabla Close all others or to paste a certain table to another day of the week such as copying Tuesdays pricing setup to be used by Thursdays table 26 CHAPTER 2 MENU 2 Main Menu General description wh ee er oem zs ir me jet Ein Everything starts and ends here At any point in the program you can press ESC or Can
69. on This will list all items returned as the last close out To edit the charges on an account or to see a detailed accounting of the Co Rantar Renal Tames Rented Date and Time 140 4C 12 ACIPRA Due Date and Tue 14022000 07 00PM Retumed Date and Tome Hoi Retumed Yel Rental Dosis Original Cost 300 Late Charge w Paid iu Dae mm L Chee Cancel OK transaction highlight the desired item and press the Details button At the top of the display will be the name of any Co renter for this rental item The Rental Times section displays the date and time rented due and returned The Rental Costs section details pricing information on the item On the left is the original cost from the pricing table at the time of rental Adjustment refers to any discounts that were given at the time of rental Cost is the actual amount that the customer was charged after adjustments Owed is any amount for the original rental cost that was put on account NOTE for accounting purposes the Owed amount cannot be edited On the right is any subsequent charges to the account after the transac tion was completed The Late Charge is the amount of the Enba Hen Late Fee LaL EI late charge Paid refers to any partial payment on the late charge Due is how much is IK currently due for late fees NOTE this is in addition to E the Owed field on the left Cancel 76 The due amount may be edited by pressing the butto
70. or workstation in a multi user computer network unless authorized No dealer distributor company or person has been authorized to change or add to the terms of this agreement and UltraVideo LLC will not be bound by any representation to the contrary UltraVideo LLC LICENSES THIS PRODUCT TO YOU AS IS AND DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE PROGRAM WILL MEET YOUR REQUIRE MENTS OR THAT THE OPERATION OF THE PRODUCT WILL BE ERROR FREE Ul traVideo LLC does warrant that the diskette and printed materials are not defective in workman ship or material for a period of 60 days from the effective date of this agreement UltraVideo LLC will replace any defective product returned during such limited warranty period THE WARRAN TIES SET OUT IN THIS SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY AND IN NO EVENT SHALL UltraVideo LLC BE LIABLE FOR ANY LOSS DAMAGE OR INJURY OF ANY NATURE WHETHER DIRECT OR CONSEQUENTIAL IN CONNECTION WITH OR RESULTING FROM THE LICENSING OR USE TO THE PRODUCTS This Agreement shall be construed under and governed by the laws of the State of Alabama and the United States of America In the event that any one or more of the provisions or parts of any provisions contained in this Agreement shall for any reason be held to be invalid illegal
71. ordable method of capturing an image is through use of a Digital Video Camera These cameras are usually less than 100 00 and are very easy to install You may also use a standard flat bed or feed through scanner or any other digital capturing device with a TWAIN interface Alternately the image may be loaded from any JPEG 78 format graphic file on your hard drive To set the capture device select it in the From box Press the New Picture button to bring up the capture control software provided by the device manufacturer When the subject is roughly cen tered press the button to cap ture the image NOTE The different manufac turers of cameras will provide software that is different in ap pearance from model to model The image is automatically sized to fit into the picture box that was selected when the new picture button was pressed settee z z S w En Genf SW Fame Bess ve ges ma Notice that most cameras will capture an image that is wider than the UltraVideo window allows This is easily cropped by pressing the Edit Picture button In most cases if you have set the zoom on the camera and aimed it in the direction of the customer the Head and Shoulders of the customer will be centered in the edit window If this is so just press ENTER 79 The sliding bars on the bottom and side of the window will let you center the crop box
72. over the center of the image if needed By clicking the Window button you may use the sliding bars to change the size of the crop box NOTE the image may not be smaller than the crop box If the image is smaller you will need to adjust the image size in the camera to be a larger image Your captured and cropped image will appear in the box on the picture tab There are up to four images that may be captured for the account holder Press the Co Renter button to enter a picture for a co renter using the same method just described Highlight the co renter name and Llisr Ramprrecrion American Fis Theres Something ks Ewry Fwczt Ader Totals ER eee Lae Pins 8 D Sub Tos va Pente Accom D Tu E iN Canosi Feria i550 eR EE Taal mu Sales w LC Fim sess 0 Von 0 Towle Em press New Picture Co renter pictures will not show up on the picture tab but you can see them by pressing the co renter button Press the Remove Picture button to remove a highlighted picture Pressing ENTER from any of the customer screens will take you to the Check Out screen The check out screen is where you rent movies and control pricing The title bar at the top of the screen will show the Customer Name the Customer Number and the current date Just below the customer name is the field where rental item codes are scanned or 80 entered from the keyboard The
73. r several Post For Saturday 02 19 2000 days a dialog will appear asking if you want to post i No Cancel for skipped days Answer No if the skipped day s was intentional Christmas Snow day etc or answer Yes if you want UltraVideo to post the late fees for the skipped day For each day skipped you will be asked to verify posting Press No to skip an individual day If at any time Cancel is pressed the dialog will ask if you want to post for today If all you are doing is correcting the skipped day answer No Only answer yes if it is truly the correct time to post late fees Menu 3 M P has an option for unposting late fees if you ever post in error Void Receipt I tems is at Menu 2V and may also be accessed by pressing ALT 2 7 V or by pressing CTRL V This feature is used to either cancel an entire receipt or just one item on that receipt The fastest way to look up a receipt is to simply enter the receipt number Ente Perap Wester Ir kara veel Seel a ug Carimma 8T J reda If you want to look at a summary of receipts to choose from use the Select Receipt feature The receipts are divided into two 46 groups Those that have been made since the last closeout Today s and those closed out that are up to 90 days old Ear lier Highlight the EE a PHR Ea desired receipt and press mem m c2 Sic pes OK Items contained Es DM CH E VS o
74. r to Date Month to Date and Lifetime performance reports using the negative numbers as a running total of sales for that item Set the Reorder Level to the minimum number that you want to keep in stock A Reorder Report will list items that have dropped below this level Current Margin and Shrinkage are figures that display the profitability of the sale item and the quantity of any adjustments made while doing inventory 43 The Default Sale Quantity is usually set to 1 If something is sold in sets you could set the default quantity higher For ex ample a six pack of Cokes quantity would be 6 The Current Resale is the amount to be charged for the item The last two entries both have a Prompt For check box next to them Check this box if you would like UltraVideo to ask for the quantity or price at checkout time To finish press the New key or the Update key if you were adding to or changing this item Delete Sale I tems is used for completely deleting a sale item Highlight an item and press Delete If the number of items in stock is anything other than 0 then the item may not be deleted Press Close when done We recommend that in anything other than owner operated stores that this screen be protected using employee security The End of Day option may be accessed from the main menu by using the CTRL E accelerator End SL Ic E E EN E Fe oe 125 PH E Lockea Baier Ceugdel Praese
75. re s an example It s six o clock on a miserable rainy Friday night There are three customers standing in line at each terminal The customer in the front of the line has a filled out new customer application The clerk simply presses New Customer at the main menu and enters the customer s name on the New Customer Entry Screen Press ENTER to save the customer and proceed with the transac tion The new customer is instantly added to UltraVideo s Customer database and may rent films immediately Incomplete customer information displays blank space where phone numbers or addresses are missing Clerks may fill in the blanks at their convenience 13 Working With Co Renters One of the most difficult problems at the point of sale in a video store is working with co renters Properly identifying co renters is needed to avoid losses due to a customers claim that they either didn t rent the movie or even more common that a friend or acquaintance of the authorized co renter falsely used the account to rent a movie or game in order to avoid late charges or bypass any parental permission required of them In the wake of recent teen violence local communities and govern ments are moving toward requiring that closer attention be paid to who is renting violent movies and games Games in particu lar are unique to video rental stores in that this is the primary outlet for teens to gain access to products their parents wou
76. riginal late fee 1 00 toward the iia movie rental leaving a remainder of 2 00 Applied Deh 10 00 due on the current rental Final Ted DN 85 Subtotal is the receipt total before tax On Account is dollars on account Adjusted Subtotal is new subtotal Tax is the tax on the adjusted subtotal Total is the adjusted sub total plus tax Applied Credit is rental credit applied Final Total is the total minus applied credit and will be the printed amount of the receipt 86 Rental Returns From the Main Menu select Returns by pressing R or clicking the button In the upper left corner you may enter or scan rental Alma Russrrecti n Dar Filia With Caesbomgr ID Alka and Kicking IES DAH 12 004 LEWIS JERRY Algen Fevennction IDES OF 12008 LEWTS JERRY id Tarr Tus O74 1200894 Pe BILL IB An Resergctrn 1 DNR 1200894 ROWE BLL Im Hi Lo Cauntry 1047 O74 12 0094 Metz EIWwapnn iE Thees Serrsthing Ahasi Mar i7 GRO 124044 WEVERS EIRMARID ME Frankia Goes Te Echpol 1062 GET 12 0084 THOMAS DAMM V3 Lathe Weapon T2 OG 124008 THOMAS DAMH I3 Patch Adarei WAE 120084 ERDWM RICHARD E Da Het biemg For Late Amagnt Ced Hein item codes They do not have to be in any particular order or for any particular customer In the Misc Setup dialog CTRL 6 or Menu 3 1 6 you may enable Batch Returns This feature will allow you to enter a single rental item and then return all other items
77. rth through the pages of a report To move back or forward through the pages use the lt or gt buttons To go to the end of a report use the gt button or the lt button to go to the begin ning NOTE You will need to go to the last page of the report to see pages the report contains using the gt button Click on the Print Button to send the report directly to 5 the Windows Default Printer The Print Tools Button to the right of the printer Le button is used for bringing up the standard printer 52 control dialog This lets you change supported printers print only a selected range of pages and adjust all other printer related functions before beginning the printout The Export Button is a very flexible feature that allows Gi you to export your report to almost any data format or even interface with other Windows programs and features You can export to a text file Excel or Lotus 123 Spread sheet Email your printout and even Fax it all directly from the print preview While most of these operations require some familiarity with Windows and related its features the following is an example of just how useful this feature can be Format Excel 8 0 XLS Extended I Cancel Destination Microsoft Mail MAPI In this example we have selected the format option of a Microsoft Excel Spreadsheet You would need Excel installed in your computer to use this format The destination we ha
78. sed for sending billing reports to your customers There are three options on the right that determine what kind of billing will take place Unreturned Films will seek for films that are still checked out Returned Films will seek for any items that Geet have been Leine To TE redam returned BmxeDed To IC BuuredFin but not paid Deise To P fiefia Since Last EOD for Films sees returned Dunk Hanes Cade TosDue Sat Files since last sl EOD will seek only those items that were returned a since the Piepoli urine H Exe last close out Next enter in any values you would like to limit the billing by For example you may want to only send out billings for customers that owe from 50 00 to 999 00 Next press the Select button The list of customers found will display in the center box Next select the type of billing report to run and press the Print Button Please contact UltraVideo for updated or custom billing report styles 28 Delete customers Deleting customers should be done with caution Remember that if a customer record is deleted the archived history of that customer will say customer not found If the customer number is reused those archived records will be assigned to the new cus tomer 1 gm e 1E erba Di A customer may TES ADIRI IRATU LE GE BE Senf not be deleted WE Soe Sat Lee P until all rentals Me ARR UAM SS have been VEE CHAHES SEAN
79. standard dot matrix printers Next Select the Windows Printer Driver you wish to use from the drop down box If you don t see your printer here it must be installed in Windows first If you are using direct receipts it is recommended that the Generic Text Only printer driver supplied by Windows be used If you are unsure how to do this please call for technical support for Windows Selecting Time of day shown on receipt will print the current time on the receipt Selecting Short Title Itemized Prices will display the price for each rental item but will truncate the title to provide enough space on the detail line of the receipt Select Cash Drawer if you have an electronic cash drawer to be triggered when a receipt is printed This activates a batch file that will need to be set up in the root directory of your computer that contains the command s for opening the cash drawer This 50 file is different for each style cash drawer and will require techni cal assistance to be installed The Advertisement line is a message that will print on the customer copy of the receipt The Report Options dialog is where you set up how reports are to print Select Printer Pont Destination HP LaserJet 4 T P Primar Prnt Prayiow F ErableDesable Logo on Reports New Renn cnet IS All reports must be printed using an Ink J et printer Laser printer or sent to the screen using the print preview UltraVid
80. the bottom can be sorted by the customer code or by the category of the film Use the Code Sort if you store your movies behind the counter Use the category sort if your inventory is live Use the cross reference to verify that the films on the list are not actually in the store Put a check mark on the film code if the film is NOT there circle it if itis A computer cannot practically prevent a clerk from shelving a film without checking it in but doing this minor inventory is quick easy and will verify clerk and computer accuracy on a daily basis Cross checking the late list will also prevent embarrassing phone calls to customers who have already returned their films Call the customers on the list early and your chances of being paid will be greater if the late fee is low You ll keep an otherwise good customer by providing this valuable service to your customers If you institute a standard procedure of having clerks initial or sign the cross checked list then noting in the right margin any efforts to contact the customer daily the late list is no longer a mere com puter printout The late list is now considered to be Personal Notes which can be considered as PROOF that your records have been accurate on a daily basis You get PROOF that a customer has rented a particular film when they sign the receipt The checked late list offers PROOF that the charges made every day for fees were accurate checked and justified Rememb
81. tion In the case of new inventory being added this would the distributor the items were purchased from In the case of removal of sale 42 full Femmes Inenpteep o Charge Sell For EJ inventory this would be the reason the items were removed All transactions Raan piita are recorded for later Dae 413 2000 App reporting purposes Enter the quantity being m added the cost of the Set Fas an item and the sell for price If cost and sell for are Fad Ramos left blank the settings will 7 default to the current cost and sale price The Add Quantity text will change to a Remove Quantity button if the Remove option at the bottom of the dialog is selected The remove option will also disable the cost and sell for op tions When these values are entered press the OK button and a line will appear in the center box which records on a running basis the purchase history of that item The Number I n Stock is the amount of inventory currently available If the Number in stock reaches zero and sales of the item continue this number will become a negative value as sales occur Please note that inventory levels are not updated for transactions taking place throughout the day until the end of day closeout If you only want to track sales performance but do not want to track purchases and quantity on hand leave the initial value at zero UltraVideo reporting options will allow Yea
82. tomer by their account number press the letter C on the main menu A dialog will appear where you can enter the customer number Press enter or OK to go directly Enter Customer Code to the Customer Info screen If you are using Bar Codes for customer account cards you might want to have them printed with the letter C in front of the number By doing this you wont even have to select the C option UltraVideo will pick it up and go to the Customer Info screen by just scanning the Bar Code at the main menu 70 To find a customer by looking up the Customer Name press S at the main menu You may also just press ENTER at the main menu which has the same effect as pressing S Bis Grand Dr 115930 Baa Qai 25 JBM Churh aba t 1651 J Flarman Rd DI t Cir 3106 Krea Pl B227 51 OskFisra 3082 Sheet 51 VIG Valley Cir To find a particular customer just start typing part of the last name The display will position to the closest match automatically If you see the name further down on the list you may use the Up and Down arrows on the keyboard to position the highlight bar to the desired name Press ENTER or OK to select the customer The Customer Info Screen has everything needed to maintain the customer account In most cases where no account maintenance is needed you can just press ENTER or the Check Out button to proceed to the check out screen after ID has been verifie
83. ut to proceed with a transaction Rental Sales Screen Both sales items and rental items can be entered here Rental codes can be up to 6 characters long alphanumeric Sales codes can be up to 13 characters Both rentals and sales can be entered on the same receipt with up to 99 items Enter these codes 1088 1006 1065 and press ENTER Le luat ADBERT PHIL pur Hex tu Alive and Fucking Tiramic Once again the design of this screen is such that the user focus is on the task of checking out a customer While there are several options we will cover in detail later simply pressing ENTER a final time or clicking the FINISH button will complete this transaction NOTE See Chapter 4 for a detailed description of customer and receipt features UltraVideo Prints a receipt and then returns to the Mam Menu There are several Eesen er Pau fein UTER Arc Beni rr am an Ee GETE ways to adjust how E Eu B Ew EN your receipt prints Printing re Le ceipts is turned 7 ee off in this m demo In review to complete a transaction first look up a customer examine the Info screen to ID the customer enter your film codes on the Receipt screen and finish by printing a receipt Rental Returns From the Main Menu select Returns by pressing R or clicking the button Enter the film code 1092 Alien Rucwerncti en ihar Fila With Cesbomiar Ale and Kicking 1068 MA 1200
84. ve selected is Microsoft Mail MAPI This can be used if you have Microsoft Internet Explorer 5 0 or greater in your computer 53 When the person to whom the email was sent checks their mail they will see a regular E Mail with a file attachment Send Mail n Send Check Names ser Ge Todays late list Give me a call after reviewing this Fred Assuming the recipient also has MS Excel installed on their computer they will see a spreadsheet of the report in this case Latelist xls Todays Late List Give me a call after rewevang this Fred Upon opening this file the late list is presented as a Excel Spreadsheet 54 The resulting file can be opened in Microsoft Excel and the report has been already converted into a spreadsheet format ip gm Wee bet mee be fm Wer 0000000000 bra dT be nw x 6H M C ococa n E gel ADDON JOE Saar SE aeg E pDpnH js e 11 Freakin Cors To Shin 1161 Loser Boy 3 117 Tommy Boy 3118 The Wie Ber amp ma A Perfect bharda E BARES IERF 1064 B 1200 Tamb Fender ES Wii neru Pa LL 1227 The enga Deugttze D ELACE RUSSELL UL L ii Aban Renerion Him Urde Tags T CARTER IMMN iiit 13 1G Tilenig 3M ETAN KSE mm 3L iiis Tiie 2 FLURH LEH IME Mim Triarie Bea ER Bach Tire Heen and Sade eu Vuen EES Sinai Audra ETT Tr Ce liu and Big Faso ana 36537 Phase 1 020 728 2727 Bas Cumones Pec and s en cay ome Sai Ca ag m
85. ventory from the program This feature should be only used if movies are to be removed by methods other than a sale of that rental item NOTE If you want to sell a previously rented item then the proper way to dispose of it is to use the Film Sale option on the check out screen Using the film sale option will cause UltraVideo to wait 90 days until the rental history is clean then it will self purge the records and allow the number to be re used You may not delete a rental item if it is currently checked out has a late amount due on it or if an end of day close out has not been run since the item was last returned ELEGGE TEF The second to the last column in the display indicated if your selection can be deleted To delete an item highlight it with the mouse You may use the SHIFT and CTRL keys to select multiple items To find rental items by title enter the first few letters of the title in the area provided at the bottom of the dialog To find a item by its code number click on the TITLE indicator at the bottom and change it to CODE You may then enter the code number and the display will position itself to your entry You may enter as many items to delete as you want by continuing to select multiple items and the display will indicate the total number selected Use the Clear Display button to cancel your selections and start over To select your items for deletion press the Delet
86. vie Software Video Store amp Rental Management for Windows95 98 amp WindowsNT UltraVideo Software Inc 300 Magnolia Avenue Fairhope AL 36532 800 726 7727 334 928 7727 www ultravideo com sales ultravideo com Windows98 amp WindowsNT Copyright Microsoft Corporation Microsoft Visual C Copyright Microsoft Corporation ActiveX Copyright Microsoft Corporation Btrieve amp Pervasive SQL Copyright Pervasive Software Inc Seagate Crystal Reports Copyright Seagate Software Inc UltraVideo Software Copyright 1999 UltraVideo L L C All Rights Reserved No part of this publication or its accompanying software demonstration or program disk may be duplicated decompiled or distributed in any manner without the author s permission Oality Rexfornarce amp Reliability Since 198 By opening this package the End User agrees to the terms and conditions of the UltraVideo Software License Agreement UltraVideo Software products are licensed not sold Allowing other persons to obtain this software without purchasing the license or using the software in more than one store without a multiple store license deprives the author of his royalties and undermines our ability to provide service to you Call 334 928 7727 for more information about multi store and multi terminal licenses Copyright by UltraVideo LLC 1986 1999 All rights reserved No part of this publication my be reproduced transmitted transcribed
87. your printer is a ink jet or laser printer most of these advanced report features will not be available 22 HES A Ma n H to Gm DA ALIFH RESUERECTKEIH H bad LE LI H rm Ind GEZ ALIEH RESURRECTKIH He AH KE H imn AO K ALIEH RESUREECTKIH HEN mm EL n H rm IO OE ALIEH RESURRECTKIH He AE HI i H H HO LEL ALIEH RESURRRCTKIH IE Aum EE 4 H rm ADD Vut ALEN RESURRECTKIH Hei Ai Max il H un i00 dE ALE RESUFFICTKIH Nm Aum EL 4 H rm ADD LE ALEN BESUFRPECTEIH ioa Au Max il H H DA DIR ALIEH BEZURRETKOH HI A NS Ha IR H nm Om DET Lea ec These are a few examples of UltraVideo Reports We can even cus tomize your reports to include store logos math calculations output to Excel Spreadsheets and much more mam Bental Hem Listing uf Lie e Cocke Ta Thile Hrcrtrd Fram Fomm Boxing irai a Tima Tee Mr H FI os H Tiu Agnes MW LI lE H Tas Agnes MW LI ti a Timer WEF DW FJ 1F Mas H Ter Ages MSC a Pa 1 mme a Tisi VIE MVC OI ion 0 Tia Auge MW KL Dn Tiu WTE MUC H Ri Ip a Tir MIS Mv Fa 13 IO H Tir AU MK a KD II H A Ber Hirie Age MW R Inia a A Parfsci Maa anc MC H E Int a A Perii Made Mes MW E I4 H A Rector Mies Kan MSC D iis H A Ber Mess Amos MVC D Ina a A Firei kreko ATE MVC a E ion H A Feri Mae Mes MSC E iis H A Ser Musk Mes MSC R ite A Bure hirie Manos MVC Iran a A Fari odes Tee Mr H E ID a Tie Hae Wkatee AUTE zm a FEX um n Tia Howe heres an T m ix 23 Uleravided BOO

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