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User`s Manual - Neptune Technology Group

1. 0 ccc eee eee eee 3 10 Updating ine DIVER corr Aa a 3 13 AS IA A aks MS Nt A tata tee 3 15 Setting Up the Connection casas Gade ri 6 tide ee 3 15 Initial WiFi Connection dvs usle llei dera ia 3 17 Initial USB Connection Li A a Aids 3 19 Verify Connection SOI A A ped aie 3 19 Installing the MRX920 in the Vehicle 0 eee eee eee 3 20 Plugging in the Power Cable ici dls 3 22 Installing the ARANA uso ae ads 3 23 Inserting the USB Flash Drive a a Ad 3 25 Starting the Software Sri a dak gd KER Ree da Mak ROS aes 3 26 Installing the Maps Component oso ee tie 3 27 Becoming Familiar with the MRX920 0 00 cece eee eee eee ees 3 27 A A 3 28 iv MRX920 User s Manual Contents Host Software 0 0 cnet een n teen nett ees 3 29 MX900 Function Buttons cri CAN eden epee bess 3 29 Reading Indicator 12 4 ans de a a 3 31 Message Area and Progress Bar 00 c cece cent eee een ees 3 32 Information Area 6 cece nett een eees 3 32 Route Selection Window sici n 3 33 Route Display Windows o a 3 34 Viewing MIU Details 0 a auaa 3 35 Upgrading MX900 aaa 3 36 4 Using the MRX920 Removable Storage isens tix reed 4 1 USB Flash A 4 1 Import File nnana nanana 4 2 Using Wireless Communications aaa 4 2 Audible Tone Settings o uaua 4 2 Enabling the Audible Tone n aaua 4 2 Setting Up the Connection 50 voi iaa 4 3 Selecting Routes popa dicto A 4 4 Detail Sett
2. Problem Probable Cause Things to Check My WiFi connection isn t working My MX900 RF Test software is connected to the wrong MRX920 Check the MAC address available under Connection Settings and compare it to the MAC address on the MRX920 s label Connected through the other method Check Connection Settings to ensure you are connecting as you intended WiFi vs USB Look at front of MRX920 LEDs labeled WiFi and USB will flash slowly when not connected and will flash quickly on the chosen connection method WiFi or USB within the first few seconds of being connected Flash will continue extremely fast Cannot press the Se in the top right corner Must be in the paused mode to be able to press the 53 Verify that the software is in the paused mode MRX920 User s Manual Appendix A MRX920 Legacy Operations This appendix is only for users of the former MRX920 which included a laptop and carrying case This appendix contains the following information e Dimensions and Weight of Legacy Operations on page A 2 e Laptop Specifications on page A 4 e Power Supply on page A 4 e Connecting the MRX920 Receiver to the Laptop on page A 5 e Placing the MRX920 in the Vehicle on page A 5 e Opening Carrying Case Cover on page A 8 e Plugging in the Power Cable on page A 10 e Turning the Unit On on page A 11 e Adjusting System Settings
3. The Welcome window displays and then the MX900 host software closes It is now safe to turn off your computer Proceed to Turning off the Laptop From the Start menu click Shut Down From the Windows Shut Down window select Shut Down Click OK You can now safely remove the USB flash drive Refer to Removing the USB Flash Drive While the Laptop is On in the section that follows Improperly removing the USB flash drive while the laptop is ON can cause data corruption on the USB flash drive Refer to the following section for procedures to safely remove the USB flash drive while the PC is on Remove the power cable from the vehicle power supply receptacle Drive back to your utility to return the USB flash drive containing the read data so it can be uploaded to the host software MRX920 User s Manual Using the MRX920 Removing the USB Flash Drive While the Laptop is On MRX920 User s Manual Complete the following steps to safely remove the USB flash drive from the laptop while it is operating Improperly removing the USB flash drive while the laptop is ON can cause data corruption on the USB flash drive 1 Click the USB flash drive Sa icon located in the lower right corner of the Windows task bar The USB flash drive properties dialog appears 2 Select the Socket Status tab 3 Select the USB flash drive from the list provided The list provided shows one socket as being empty Refer to USB Connecti
4. Geo_Locaton Longitude Latitude 85 89219 3253550 ext Upgrading MX900 3 36 Figure 3 30 MIU Details Dialog Complete the following steps to upgrade the MX900 host software 1 Verify that all route processing has been completed and that data has been exported to the host system processed by your billing system Verify that all data has been accepted by the host system and can be Using the Windows Add Remove Programs in Control Panel remove the existing application software Depending on the model the application program may be either EZDrivePLUS or MX900 MRX920 User s Manual Getting Started 4 Using Windows Explorer remove the following folder C Program Files Neptune EZDrivePLUS or e C Program Files Neptune MX900 5 Insert the upgrade CD The Install Wizard starts automatically If the Install Wizard does not start automatically use Windows Explorer to dp select and double click Setup exe on the CD 6 Follow the Install Wizard instructions to complete the setup MRX920 User s Manual 3 37 Getting Started Notes 3 38 MRX920 User s Manual Chapter 4 Using the MRX920 Removable Storage MRX920 User s Manual Using the MRX920 to collect readings begins with the host software building a route file that is transferred to the MRX920 There are a number of defined ways to load an import file You can use a wired network WiFi network local file system
5. Introduction The MRX920 User s Manual describes the system and its features This manual also provides procedures on how to set up the MRX920 use its MX900 host software exit and close the unit This manual contains the following chapters Title Specifications Getting Started with the MRX920 Using the MRX920 Troubleshooting MRX920 Legacy Operations Description Provides a section that includes all product specifications including dimensions weight and environmental conditions Describes hardware setup instructions power and antenna connection and instructions on how to turn on the laptop computer The chapter also includes information on how to adjust sys tem settings including keyboard backlighting display intensity and the beeper settings It also provides steps for installing and updating the software Explains how the product works procedures for reading meters reviewing account information reading missed meters using the data logger using the mapping feature and exiting the soft ware Provides diagnostics procedures for trouble shooting MRX920 problems Provides steps for using the legacy MRX920 and laptop plus a reference for the laptop key board and the LED activity and power indica tors Introduction Conventions Used in this Manual This manual uses the following icons and typographical conventions to identify special information The Warning icon identifies actions tha
6. NEPTUNE MX900 ARB UTILITY MANAGEMENT SYSTEMS 04 11 2006 01 05 AM Route Import Route Selection Missed Reads Captured Reads System Check l Route Export IV Use Beeper T Use Transmitter Transmitter Settings Route Total Grand Total 0 0 25 50 75 100 Totals TotalRead 0 Total MIU Count 3468 Total MIU Missed 3468 Total MIU Read 0 Route Number Hof MIUs HofreadMIUs of missed MIUs read First ddress ibe ih 247 0 4 3 y m r Specify Transmitter Data 1 13 197 0 s 14 288 0 p eenei regon ILMER AVE LOT 1 1 15 203 0 Carrier Frequency 0 1759 1 16 298 0 500 y y ES 3 Wake Up Tone 0 15 Li 2 195 0 7 1 3 215 0 1 4 254 0 PTH ST 1 5 255 0 Cancel ESHINGTON ST 1 6 139 0 ALLASSEE DR 1 7 241 0 0 513 2ND AVE 1 8 275 0 275 0 640 N ANN AVE t 9 247 0 247 0 249 OUTER DRIVE Read Rowe i This device can perform faster x This USB device can perform Faster if you connect it to a Hi Speed USB 2 0 port For a list of available ports click here My Ve an ld 1 05 4M Figure A 18 Specify Transmitter Settings 3 Change the settings in the Carrier Frequency or Wake Up Tone fields as required 4 Select OK MRX920 User s Manual A 21 Appendix A MRX920 Legacy Operations Troubleshooting Legacy Units A 22 Use the following table to help identify possible solutions to problems that could occur Table A 5 Troubleshooting Table Problem Probable Cause Th
7. Navigation All MRX920 functions are performed in one of two ways Using the TAB key or the ist keys to move the focus to the appropriate section e Using the provided stylus to touch the selections available on the laptop screen Always use the stylus provided with the laptop to touch the screen Substituting a hard or sharp item can damage the display A 15 Appendix A MRX920 Legacy Operations 12 04 2012 11 07 AM Route Import Route Selection Missed Reads Captured Reads Map View System Check Route Export y I Enable Tone Rote Torat SEE Grand Ta EEE Totals TotaHRiead 23 Total MIU Count 3583 Total MiURlead 829 TotalMIU Missed 2754 Export Route Number Hof MIUs Bol iead MIS Hol missed MIU X read First Address ica 1 274 53 221 19 14S CENTRAL BLVD a ou 76 57 19 75 214 BARNETT BLVD 1 12 15 n4 4 74 65 DUBOIS ST t 13 208 23 13 4 450 GILMER AVE a 1 14 230 0 230 0 1810 GILMER AVE LOT 1 t 15 am 0 2m 0 1415 GILMER AVE a 1 16 238 32 266 n 821 GILMER AVE a 17 es 1 es 1 165E PATTON ST 1 C ica 18 37 58 39 60 460 THIRD AVE 2 202 24 178 12 S DIME CIRCLE 1 3 220 53 167 24 418 FREEMAN AVE 4 4 250 0 250 0 605 E 6TH ST o5 269 n 258 4 128 WASHINGTON ST ica 6 151 2 123 15 619L TUSKEGEE RD LOT 21 a 7 256 162 34 63 513 2ND AVE 8 275 20 255 7 640 N ANN AVE 4 9 265 193 72 73 474 N ANN AVE Read Route Cha vt no i eed Figure A 14 Navigating Within the Software For
8. ON Se N TECHNOLOGY GROUP MRX920 User s Manual NEPTUNE TECHNOLOGY GROUP Aro MANAGEMENT SYSTEMS MRX920 User s Manual This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part in any form or by any means electronic or mechanical for any purpose without the express written permission of Neptune Technology Group Inc All rights to designs or inventions disclosed herein including the right to manufacture are reserved to Neptune Technology Group Inc The information contained in this document is subject to change without notice Neptune reserves the right to change the product specifications at any time without incurring any obligations Trademarks Used in this Manual MRX920 is a trademark of Neptune Technology Group Inc ARB is a registered trademark of Neptune Technology Group Inc N_SIGHT R900 is a trademark of Neptune Technology Group Inc Other brands or product names are the trademarks or registered trademarks of their respective holders MRX920 User s Manual Neptune Technology Group Inc Literature No UM MRX920 03 13 1600 Alabama Highway 229 Part No 12508 002 Tallassee AL 36078 Tel 334 283 6555 Fax 334 283 7293 Copyright O 2005 2013 Neptune Technology Group Inc All rights reserved Contents 1 Introdu
9. Fle Route Import Window Import Routes manually launches the import routes process caa stops the import routes process Open DB opens a dialog that allows the user to open a specific database Exit Route Reading closes the Route Import window fee 3 29 Getting Started 3 30 Route Selection Window Read Route Change Connection Settings Exit Route Reading E i initiates the route reading process changes the settings for the connection between the receiver and the laptop closes the Route Selection window and moves the user to the Route Export window Missed Reads Window MIU Details Refresh B opens a dialog that provides the user with various details for the missed read including the selected account the meter number MIU the collection method the account name coded notes or skip codes returns you to the first account in the selected route Captured Reads Window MIU Details Refresh EE i i 2 lt I a opens a dialog that provides the user with various details for the captured read including the selected account the meter number the type of MIU the collection method the account name coded notes or skip codes returns you to the first account in the selected route allows you to enter a value in Filter Text to narrow the selection of what displays on the this screen Data Logger Window Connect To Receiver Show Menu E allows you to
10. Operating Temperature 32 to 122 F 0 to 50 C Storage Temperature 40 to 185 F 40 to 85 C Operating Humidity 5 to 95 non condensing relative humidity MRX920 User s Manual 2 1 Specifications Dimensions and Weight of the MRX920 The MRX920 is light in weight and compact in size Refer to Table 2 2 and Figure 2 1 for the dimensions and weight of this unit Table 2 2 Dimensions and Weight of the MRX920 Dimensions Refer to Figure 2 1 measurement in inches Weight Approximately 5 0 pounds 2 27 kg 11 00 27 94 cm 20 32 cm Figure 2 1 MRX920 Dimensions 2 2 MRX920 User s Manual Hardware Requirements Specifications In order to adequately run the MX900 host software the laptop you use must meet the following minimum specifications Table 2 3 Hardware Requirements Processor Operating System Intel Pentium Processor 1 7 GHz One of the following operating systems is required Windows XP Professional 32 bit service pack 3 Windows Vista Business 32 bit service pack 1 Windows 7 Professional and Home Premium 64 bit Memory 1GB expandable to 2GB The MRX920 is a mobile data collector designed to be used in a vehicle designated for meter reading It has been constructed to be used occasionally on a bumpy terrain found in rural meter reading routes This needs to be considered when choosing a laptop to use with the MRX920 Should your
11. Route Selection Missed Reads Captured Read Map View System Check Route Export Captured MIUs for Route Selected Route 1 11 Total MiUs 76 Total MiUs Read 57 Total MiUs Missed 179 2SISTRUNK ST 1400005182 007080 11 SISTRUNK ST High E6 1831651709 00075013 13S ANN AVE High 1400005596 013965 17 SISTRUNK ST High y 2000060223 003262 101 BARNETT BLVD High 1410000202 009865 19 SISTRUNK ST High p 1830139294 00059781 4 SISTRUNK ST Low 2000115572 006624 205 BARNETT BLVD High P 2000117309 005301 5S ANN AVE High y 1820230734 00092450 305 BARNETT BLVD High 2000050792 002898 214 BARNETT BLVD High 18320168516 00904451 109 4 ANN ST High f 1490875264 000220 201 201 203 JAMES ST High f 2000040378 005671 11 25 DOBOIS ST High y 1470751408 002925 105 E JAMES ST High 1470860438 01738232 201 BARNETT BLVD High y 1483494556 002030 12S ANN AVE High y 1490579208 004705 209 BARNETT BLVD High 1831647796 00139719 SS ANN AVE High gt 2000115330 000556 303 JAMES ST High K 2000044485 005391 306 JAMES ST MIU Detads Retresh Route Import Route Selection Missed Reads Captured Reads Map View System Check Route Export Selected Roe 1 11 Total MiUs 76 Total MiUs Read 57 Total MiUs Missed 19 Address B 105 ANN AVE 5 5 ANN AVE Figure 3 29 Missed Reads and Captured Reads Windows MRX920 Use
12. 205 BARNETT BLVD 5S ANN AVE 305 BARNETT BLVD 214 BARNETT BLVD 109A S ANN ST 201 201 203 E JAMES ST 11 25 DOBOIS ST 105E JAMES ST 201 BARNETT BLVD 125 ANN AVE 209 BARNETT BLVD SS ANN AVE 33 JAMES ST 306 JAMES ST MRX920 User s Manual Figure 4 12 Captured Reads Window Message Area You can narrow the list of missed reads or captured reads by using a filter Oneither the Missed Reads or Captured Reads window type the text to use to filter your search in the Filter Text field i Click Apply Filter The list of missed reads or captured reads appears narrowed down to reflect your filter test 4 17 Using the MRX920 Identifying Missed Accounts Occasionally because of driving speed RF interference or problems with the MIUs it is possible to miss a meter reading Usually you can tell if meters are missed because the route does not progress to a read status of 100 To view the missed accounts 1 From the Route Selection window highlight the route containing the missed reads 2 Press the Missed Reads tab to display the Missed Reads window All missed accounts are listed in the information area on the window Refer to the following section Viewing Account Details on page 4 18 for specific details of a missed account Viewing Account Details Before reading begins the Route Selection window displays zeros for all routes in the of read MIUs field Once reading is initiated t
13. Installing the MRX920 in the Vehicle With the MRX920 you have flexibility as to where to place the unit for example under the seat in the back seat and so forth The most optimum way of using the unit is to place the unit in the passenger seat and fasten the seat belt through the straps on the carrying case Part No 13125 001 See Figure 3 19 Figure 3 19 MRX920 Placed in Vehicle Neptune offers an optional mobile office unit Part No 1310A 001 that can help you organize your equipment with a compartment for the MRX920 and a way to secure your laptop See Figure 3 20 and Figure 3 21 on Page 3 21 for how you can use this unit 3 20 MRX920 User s Manual Getting Started The laptop must be installed securely in a vehicle mount This protects the driver and equipment should the vehicle be required to come to an immediate stop Figure 3 20 Optional Mobile Office The mobile office unit can keep your laptop and MRX920 secure while driving ae Figure 3 21 Mobile Office in Use MRX920 User s Manual 3 21 Getting Started Plugging in the Power Cable Complete the following steps to connect the vehicle power supply power cable to the MRX920 and plug it into the vehicle power supply receptacle 1 Start the vehicle i It is very important to first start the vehicle before connecting the cable 2 Grip the vehicle power supply cable by the black sleeve not the metal casing 3 Line up the red arrows and
14. Setting Up the Connection on page 3 15 USB see Initial USB Connection on page 3 19 e WiFi see Initial WiFi Connection on page 3 17 Selecting Routes This is an optional step if you want to review selected routes to determine a good starting point for reading 1 Access the Route Selection window shown in Figure 4 3 on page 4 5 by clicking the Route Selection tab PB IRX920 Users Manual Using the MRX920 MRX920 User s Manual f Route Import Route Selection Missed Reads Captured Reads Map View System Check Route Export y Enable Tone OO Grand Tota Peer Totals Totalflead 23 TotalMIU Count 3583 Tota MIU Riead 829 TotalMIU Mased 2754 m RSS pat Route Number 1 12 13 14 274 BISSRBSRSSRSBs as 2 Highlight the route to be viewed Hof MIU Mol 1ead MIU 98 ZSAN228URBE RSOB of missed MIU yes Bsi323388 tead 19 75 74 14 0 0 n 1 60 12 24 0 4 15 63 7 73 Figure 4 3 Route Selection Window 12 04 2012 11 07 AM Fist Address 14S CENTRAL BLVD 214 BARNETT BLVD 6S DUBOIS ST 450 GILMER AVE 1810 GILMER AVE LOT 1 1415 GILMER AVE 821 GILMER AVE 165E PATTON ST 1C 460 THIRD AVE 9 DD4E CIRCLE 418 FREEMAN AVE 605E 6TH ST 128 WASHINGTON ST 619L TUSKEGEE AD LOT 21 513 2ND AVE 640 N ANN AVE 474 N ANN AVE 3 Select the Missed Reads tab to display the Missed Reads window 4 5 Using the MRX920 Only a
15. information See details Figure 3 15 Windows Security Dialog 4 Select Install this driver software anyway MRX920 User s Manual Getting Started The following dialog appears Update Driver Software Neptune MRX 920 x J 1 Update Driver Software Neptune MRX 920 Windows has successfully updated your driver software Windows has finished installing the driver software for this device Neptune MRX 920 Close Figure 3 16 Update Driver Software Successful 5 Click Close 6 Close all dialogs and go back to Devices and Printers The driver installation is complete Setting Up the MRX920 To set up the MRX920 please refer to Chapter 3 of this manual for the following instructions e Plugging in the Power Cable on page 3 22 e Installing the Antenna on page 3 23 e Inserting the USB Flash Drive on page 3 25 e Starting the Software on page 3 26 Software must first be installed Setting Up the Connection To establish a connection between the laptop and the MRX920 receiver complete the following steps 1 Access the Route Selection window MRX920 User s Manual 3 15 Getting Started 3 16 Change Connection 2 Click ao The Connection Settings Dialog appears as illustrated in Figure 3 17 Serial Connection COM Port COM2 Communica USB Connection WiFi Connection Cancel MRX MAC Address oo 40 90 39 3
16. on page A 14 e Using the MRX920 on page A 15 e Using the Keyboard on page A 16 Please be aware that the pictures in this manual were taken using the laptop that Neptune supplied Your specific laptop may be different MRX920 User s Manual A 1 Appendix A MRX920 Legacy Operations Dimensions and Weight of Legacy Operations Legacy MRX920 Dimensions and Weight The following table and figure describe the dimensions and weight of the legacy MRX920 Table A 1 Dimensions and Weight of Legacy MRX920 i Refer to Figure A 1 measurement in inches Dimensions E and centimeters Weight 48 0 lbs 21 77 kg 18 00 45 72 cm 12 00 30 48 cm Figure A 1 Legacy MRX920 Dimensions A 2 MRX920 User s Manual Appendix A MRX920 Legacy Operations Legacy MTX950 Dimensions and Weight The following table and figure describe the dimensions and weight of the legacy MTX950 Figure A 2 20 0 50 8 cm 15 25 38 74 cm 20 0 50 8 cm Table A 2 Dimensions and Weight of Legacy MTX950 Dimensions Refer to Figure A 2 measurement in inches Weight 68 0 lbs Figure A 2 Legacy MTX950 Dimensions MRX920 User s Manual A 3 Appendix A MRX920 Legacy Operations Laptop Specifications Table A 3 PC Specifications System Type Keyboard Display Windows Based 1 83 GHz Intel Pentium 1GB DDR SDRAM 12 Function keys Fully waterproofed des
17. storage device SD card USB flash drive and the like This section discusses the use of a removable storage for the MRX920 which can be a thumb drive compact flash CF card SD card or similar storage If you use a removable source the storage should be left in the PC until the route is exported because the export information goes back onto the card from which the import file came USB Flash Drive If you are using USB flash drive for removable storage you must export the route after collecting the readings and before removing the USB drive When using a USB flash drive the meter reader inserts the USB flash drive into the laptop and begins automatic meter reading by driving the vehicle through the route and collecting readings After the readings are complete the meter reader exports the route He then returns to the utility shuts down the MRX920 and removes the USB flash drive to give to the host computer operator The host computer operator transfers the data from the USB flash drive to the host computer software and transfers the data to the utility billing system computer Using the MRX920 Audible Tone Settings 4 2 Import File If the import file is located on a network source and you do not plan to copy the import file locally then you must import it while still connected to the network Once you finish collecting reads you will need to reconnect to the network source before you export the readings The source l
18. 450 GILMER AVE 0 1810 GILMER AVE LOT 1 0 1415 GILMER AVE n 821 GILMER AVE 1 165E PATTON ST 1 0 60 460 THIRD AVE 12 SDIMIE CIRCLE 24 418 FREEMAN AVE 0 605E 6TH ST 4 128 WASHINGTON ST 15 6ISL TUSKEGEE AD LOT 21 63 513 2ND AVE 7 640 N ANN AVE 73 474 N ANN AVE 53 57 114 2 0 0 32 1 58 24 53 0 nN 22 162 2 193 es nas 29g38 N Figure 4 8 Route Selection Window 4 11 Using the MRX920 Collecting Readings 4 12 When the MRX920 starts collecting data the Reading il Indicator changes to display a pulsing green arrow This icon continues to pulse as long as read data is received within a period of five seconds In normal use you focus on driving and listening for beeps on the selected route You DO NOT need to look at the screen on the laptop while you are driving The MRX920 automatically receives and stores any readings within range for any MIU IDs that are loaded on the laptop For the meter reader s safety the MRX920 is designed so that there is no requirement to use the laptop display and keyboard while driving To verify that the unit is reading properly use the beeper option to monitor readings On occasion it could be necessary for the driver to stop and view routes and display account detail A meter reader can easily suspend meter reading and restart it before continuing on a route See Pausing and Restarting Meter Reading on page 4 22 Starting the Meter Reading Proces
19. 6 Do any of the following if applicable e Click a warning point on the graph to show or hide the label for the point e Double click a bar graph when in daily mode to display the hourly bar graph for the selected day e Select Back which appears if you double click a daily value to show hourly data for the day The Back button returns you from the hourly view to the daily view 2 MRX920 Users Manual Route Import Data Logger System Check Export Open Past DL 1830051080 11 29 2012 08 59 36 v Using the MRX920 Hourly Graphs The following is a sample of the hourly data logger information in graph format 1129 2012 11 04 Aly 3 Meter Combination 5 8 1 T 10 GALLONS Hourly Consumption FOSCSCHOHOHO SOOO OOSD Se Se Se Y SY Se 7 Se 97 Se Je Se e Se Sv Se 93 y e Se SY SY Se gt 2 gt D gt S P Y gt D S D a gt o gt S gt D gt D S gt D S E KF KF KP F KF KY KF HF a E SS KF KF HM gt gt SAA A SF SF SF KF FEF KEKE SKS SS S amp S SK 8S Fr er FF O O O ve OO Oe EOS SES LO ry wr wr KT TFT KT KF KKK KT KT KT KT KT KF KT KT KT KT KT KF Interval Hourly E Coder R900i Data Logging Report MIU 1830051080 for 10 15 2012 through 10 17 2012 5 8 1 T 10 GALLONS 0 Minor Reverse Flow W Major Reverse Flow d Intermittent Leak Continuous Leak 9 06 9691 a a a a Start Date 10 15 2012 EndDate 10 17 2012 Show Menu Intervals 1493 2
20. A4 AS A 6 A 7 A 8 A 9 A 10 A 11 A 12 A 13 A 14 A 15 A 16 A 17 A 18 A 19 A 20 A 21 Figures Title Page GPS Settings Dialog 0 0 0 e cece cece eee e ees 4 39 GPS Fates a A ee nob dared as 4 41 GPS Options escitas rro load 4 42 No Available GPS Coordinates Message oooccccccccccccccocccco 4 42 Legacy MRX920 Dimensions oooooooooocccccccccccccccnnnnnncnnnos A 2 Legacy MTX950 Dimensions 0660 cece cece eee A 3 Removing the Safety Latch nnnna cece cece eect rreren A 6 Placing Seat Belt in Retention Loop 0 cece cece cece A 6 Replacing the Safety Pin nunnana cece eect enrera rrr A 7 Latches on MRX920 Carrying Case uan dd tadas A 8 Opening Me CVE renn oent i O A ETATE AERE A 9 Placing Unit Against Back of Seat 000 000s A 9 Vehicle Power Supply Power Cable 2 2 0 0000s A 10 Vehicle Power Supply Cable Inserted In Car 00 0c cece A 10 Laptop Keyboard vic te e eo eich ita neta te a A 11 Laptop in Former MRX920 0 ccc ccc earannan A 12 USB Port for USB Flash Drive 0 0 0 0 cece cece e cece cece A 13 Navigating Within the Software 2 0 0 0 0 0 0 c cece eee A 16 Numeric Keyboard 0 0 0 0 e eee rreren A 17 TOC ld oa rd de o A 17 Using the Transmitters ia a daa adi ada A 20 Specify Transmitter Settings oooooococccccccccoorccoiiio A 21 Route Import Screen voca Dt aaa d
21. MRX920 as illustrated in Figure A 9 Vehicle power supply cable Figure A 9 Vehicle Power Supply Power Cable 3 Plug the other end of the power cable into the vehicle power supply receptacle as illustrated in Figure A 10 Figure A 10 Vehicle Power Supply Cable Inserted In Car A 10 MRX920 User s Manual Appendix A MRX920 Legacy Operations Turning the Unit On Complete the following steps to turn on the MRX920 laptop and start the MX900 host software 1 With the laptop computer facing you open the display 2 Raise the display to a comfortable viewing position with the keyboard accessible to you 3 Press the power button cd located near the center of the back edge of the laptop The power button is a soft raised button on the right side of the LED light indicators See Figure A 11 LED activity indicators ON OFF Tab Ctrl Alt Arrow Figure A 11 Laptop Keyboard MRX920 User s Manual A 11 Appendix A MRX920 Legacy Operations down Ctrl Alt Delete Figure A 11 for at least 10 seconds Release the buttons to If the laptop fails to respond to the keys or to the stylus reboot by pressing and holding restart the computer For additional information on MRX920 self diagnostics or keyboard see the following e Performing Diagnostics on page A 23 e Using the Keyboard on page A 16 The Laptop The laptop computer for the MRX920 as shown in Figure A 12 is part of the overal
22. MX900 host software Troubleshooting Table 5 2 Host Software Troubleshooting Table Problem Probable Cause Things to Check Cannot import route file Incorrect file type Make sure the file you are importing is an imp file Corrupt file Recreate the file in N_SIGHT R900 Cannot hear audible tone while meter reading Audible tone check box is not selected Volume is not turned up on the laptop Verify that there is a check mark next to the Audible Tone option in the upper left corner of the route selection screen Verify that the volume on the laptop is turned up and is not on mute Unable to view all accounts in Missed and Captured Reads screens Filter is turned on Verify that the filter in the bottom right corner of the Missed and Captured Reads screen has been removed Unable to export all routes Export check box is not selected In the Route Selection screen be sure to select the check mark next to all routes Unable to locate route file Route file has been saved to an unknown location In the route selection screen click Import Routes in the bottom left corner Browse to the proper location where the route file has been saved and select it Cannot install the software MRX920 User s Manual Refer to Host Software Installation on Page 3 4 in this user s manual Troubleshooting Table 5 2 Host Software Troubleshooting Table
23. Setup exe 3 Complete the Install Wizard with the following default values e Install for anyone e Complete installation The maps are highly compressed and take several minutes to install 4 Installation is complete when the InstallShield Wizard has finished all the necessary steps Becoming Familiar with the MRX920 MRX920 User s Manual When the installation is complete you are ready to begin using the MRX920 for meter reading Please refer to Chapter 4 for instructions on operating the MRX920 When turned on the unit only beeps when receiving an MIU signal in the selected route Other readings are silently inserted into other routes To protect the driver s safety use the beeper function on the MRX920 to monitor meter reading Getting Started The laptop computer retrieves meter readings from the receiver in realtime and stores them in nonvolatile memory It checks meter reading completeness against route files that are downloaded from the MX900 host software About one second after a reading is received the message area and progress bar update the reading status of the route Navigation All MX900 functions are performed by using the cursor or using the tab key or the arrow 7 keys to move the focus to the appropriate section pe NEPTUNE MX900 v3 5 121112 F 11230 2012 10 25 AM Route Import Route Selection Missed Reads Captured Reads Data Logger Map View System Check Export E
24. direc tion in which the vehicle is moving 4 44 Using the MRX920 Creating an Export File 4 42 If your mobile data collector has GPS capabilities you can activate the GPS feature on the Map View window by clicking the ON button See Figure 4 32 GPS Mode OFF y r ja Figure 4 32 GPS Options When the GPS option is activated you can use the Map View in the following ways If some coordinates or all coordinates within the file that are incorrect the following warning message appears The GPS functionality still works properly however the message lets you know that some or all GPS coordinates within the file are invalid GPS device found but the coordinates are not available Figure 4 33 No Available GPS Coordinates Message After you have completed reading all of your routes you need to create an export file for your utility to upload the read data to the host software MX900 keeps archives of the last seven export files They are located in My Documents Neptune MX900 export They are named with a timestamp like the following example 20121207091423 exp year month day hour minute second MRX920 User s Manual Using the MRX920 When all routes have been read use the following procedure to create an export file MX900 allows you to select routes to exclude from the export by leaving the Export column on the Route Selection window unchecked 1 Press the Export tab to display the Export w
25. example Figure A 14 shows the Route Import screen with a route highlighted Using the Keyboard The previous MRX920 included a laptop with a US 89 key international keyboard There are twelve function keys F1 F12 and an embedded numeric keypad The mouse keys and cursor control directional keys are situated below the keyboard See Figure A 15 on page A 17 Numeric Keypad The numeric keypad is embedded in the keyboard area The embedded keypad emulates the numeric keypad typically found on a full size keyboard It is arranged like a calculator for applications that require A 16 MRX920 User s Manual Appendix A MRX920 Legacy Operations you to key many numbers or for use with the Calculator in the standard Windows Accessories Be sure you press Num Lock and then press and hold FN with the numbers you want to use Num lock Figure A 15 Numeric Keyboard Using the Touchpad The touchpad is a pointing device that provides all the features of a two button mouse Its primary function is to move the cursor around the screen oy ae Figure A 16 Touchpad MRX920 User s Manual A 17 Appendix A MRX920 Legacy Operations Your Touchpad Clicking First place your fingers on the keyboard in the normal typing position The touchpad is easily accessible by moving either your left or right thumb off the space bar and on to the touchpad Gently move your thumb across the touchpad in the direction you want the cursor to
26. for why you skipped a reading complete the following steps EZRouteMAPS customers should NOT use skip codes 1 Onthe MIU Details window tab to the SkipNotes field 2 Choose one of the following options e If you already know the skip code type it in the SkipNotes field If you do not know the skip code tab to the SkipCode Description field and select the reason code from the drop down selection list 3 Press Save to record the reason for skipping the reading 4 19 Using the MRX920 4 20 Moving From One Account to the Next Before completing readings for the addresses in a route you can move between accounts to select the account to display 1 Select the desired account I a 2 Press to move backward through the route or to move forward through the route Displaying Account Detail Complete the following steps to view route detail for selected routes 1 From the Route Selection window highlight the appropriate account 2 Select either the Missed Reads window or the Captured Reads window depending on whether or not the account has been read 3 Highlight a specific account 4 Press the MIU Details button MRX920 User s Manual Using the MRX920 The MIU Details dialog Figure 4 13 appears oo Parent Rout 1 n Read Instr Read Instr2 FreeNotes e Account Number Location 1 Location 2 Meter Number pes Account Address 11 SISTRUNK ST Hazard a MCKEE amp ASSOCI
27. insert the power connector until the metal locking mechanism twists and locks into place i You might need to wiggle the power supply cable a little to get the connector to click 4 After the power supply cable is connected the red dot and red arrow should align ensuring you that the cable is connected 3 22 MRX920 User s Manual Getting Started 5 Insert the appropriate end of the vehicle power supply power cable into the connector on the MRX920 as illustrated in Figure 3 22 Vehicle power Figure 3 22 Vehicle Power Supply Power Cable 6 Plug the other end of the power cable into the vehicle power supply receptacle as illustrated in Figure 3 23 Vehicle power supply Figure 3 23 Vehicle Power Supply Cable Inserted In Car Installing the Antenna The proper installation of the antenna cable is critical for the optimal performance of the MRX920 If the cable is crimped the performance of the unit will degrade significantly There are several options for running the cable Whichever method works best for you depends on the type of vehicle being used The most important consideration when installing the antenna is for the cable to remain undamaged MRX920 User s Manual 3 23 Getting Started To ensure proper installation of the antenna complete the following steps 1 Referring to Figure 3 1 on Page 3 2 connect the RF antenna to the MRX920 and hand tighten the connector by turning it clockwise until it is s
28. the compatibility mode that matches that earlier version Compatibility mode E Run this program in compatibility mode for Settings E Run in 256 colors E Run in 640 x 480 screen resolution E Disable visual themes F Disable desktop composition E Disable display scaling on high DPI settings Privilege Level F Run this program as an administrator i Show settings for all users Caca 40 Figure 3 8 Windows Vista Compatibility 4 Select the Compatibility tab 5 Check Run this program as an administrator 6 Click OK Installing the USB Driver The following steps are for Windows 7 users only To install the USB drive complete the following steps 1 Be sure your MRX920 is powered from your automobile s cigarette lighter plug 2 Connect the MRX920 to your laptop using a USB cable MRX920 User s Manual 3 9 Getting Started If Windows 7 Does Not Recognize Driver If Windows 7 does not automatically prompt you for the device driver complete the following steps 1 Select Start 2 Select Control Panel 3 Select View devices and printers 4 Scroll down to select Neptune MRX920 The following dialog appears Unspecified 1 A Neptune Ki Create shortcut Troubleshoot meo Figure 3 9 Selecting Neptune MRX920 Properties o 5 Right click and select Properties 3 10 MRX920 User s Manual Getting Started The following dialog app
29. the laptop MRX920 User s Manual personal computer screen select TCP upload USB flash drive Windows MRX920 User s Manual Glossary A general purpose single user microcomputer designed to be operated by one person at a time All are based on the microprocessor technology that enables manufacturers to put an entire central processing unit on one chip The graphic portion of a display The MX900 host software screens show information in three different areas to present the information shown on the display a meter reading and loading indicator area with a graphic progress bar and pulsing reading indicator a message and information display area an active function key display bar To choose a route or address by positioning a highlighted area using function keys The highlighted item is selected Transmission Control Protocol It is the communication protocol for communication between computers on the Internet TCP IP defines how electronic devices like computers should be connected to the Internet and how data should be transmitted between them The process of sending readings and route data from the MRX920 to the host computer via WiFi USB serial port connection A small device that allows you to add memory mass storage and other capabilities to portable computers USB flash drives are sometimes called thumb drives The operating system that supports 32 bit applications Versions of Windows sup
30. to view by using the following e Click the down arrow in 8 25 02 to select the date Use any of the arrow keys lt gt gt to navigate to the date you want 5 In End Date select the ending date for the information you want to view by using the following e Click the down arrow in to select the date e Use any of the arrow keys to navigate to the date you want 6 Click Start to show the new information MRX920 User s Manual 4 35 Using the MRX920 Hourly Report The following is a sample hourly report for data logging information m 11 29 2012 11 05 AN Route Import Data Logger System Check Export Open Past DL 1830051080 11 29 2012 08 59 36 v Meter Combination 5 8 1 T 10 GALLONS z Interval Read Date Interval Reading _ Interval Consumption Minor Backflow Major Backflow Intermittent Leak Continuous Leak _ a 10 15 2012 00 02 1751911 3 Intermittent 10 15 2012 01 02 1751933 2 Intermittent 10 15 2012 02 02 1751968 2 Intermittent 10 15 2012 03 02 1751998 3 Intermittent 10 15 2012 04 02 1752027 2 Intermittent 10 15 2012 05 02 1752581 55 Intermittent 10 15 2012 06 02 1752618 3 Intermittent 10 15 2012 07 02 1752650 3 Intermittent 10 15 2012 08 02 1752679 2 Intermittent 10 15 2012 09 02 1752708 2 Intermittent 10 15 2012 10 02 1752738 3 Intermittent 10 15 2012 11 02 1752770 3 10 15 2012 12 02 1752802 3 10 15 2012 13 02 1752835 3 Continuous 10 15 2012 14 02
31. you know that it has been selected by accenting the item in negative image A computer that is accessed by a user working on another PC or workstation for example the host computer contains all the Mobile RouteMAPS or EZRouteMAPS data to which the billing computer and other PC operators can connect Internet Protocol It is the communication protocol for communication between computers on the Internet TCP IP defines how electronic devices like computers should be connected to the Internet and how data should be transmitted between them A portion of a screen that displays a message The number by which a utility identifies a meter Abbreviation for megahertz One MHz represents one million cycles per second A chip that contains a central processing unit At the heart of all personal computers and most workstations is a microprocessor Microprocessors also control the logic of almost all digital devices An abbreviation for Meter Interface Unit Identifier which is a discrete number used to identify a specific meter interface unit A critical program that runs on a computer that is used to run other programs Operating systems perform basic tasks such as recognizing input from the keyboard sending output to the display screen keeping track of files and directories and controlling any peripheral devices such as disk drives ports and printers An abbreviation for personal computer in the case of MRX920 this refers to
32. 09 14 2012 1699734 659 09 15 2012 1701470 173 09 16 2012 1703820 235 09 17 2012 1705088 126 09 18 2012 1705706 l 09 19 2012 1707065 135 09 20 2012 1708455 139 09 21 2012 1708933 47 09 22 2012 1710631 169 09 23 2012 1711683 105 09 24 2012 1712865 117 09 25 2012 1713843 97 09 26 2012 1715371 152 09 27 2012 1716134 76 09 28 2012 1717252 11 09 23 2012 1719965 27 09 30 2012 1721654 168 10 01 2012 1722961 130 10 02 2012 1724853 189 10 03 2012 1726126 127 10 04 2012 1727793 166 A 10 08 9019 17205 s stat Start Date 8 25 2012 EndDate 11 29 2012 y Intervals 1493 2304 64 ea aie EE 4 34 Figure 4 25 Sample Data Logger Report Producing Different Report Information Complete the following steps to produce different report information 1 Select ERA to display a list of available options See Figure 4 26 on page 4 35 MRX920 User s Manual Using the MRX920 Reset Show Graph Hide Backflows Print gt Save As PDF gt v Daily Hourly Figure 4 26 Show Menu Report Options 2 Select whatever available options you want to use See Table 4 1 on Page 4 30 for a descriptions of these options 3 Use the available buttons at the bottom of the screen See Figure 4 27 a Start Date 8 25 2012 EndDate 11 29 2012 k lt lt lt gt gt lt lt lt gt gt gt 1 Figure 4 27 Report Buttons 4 In Start Date select the starting date for the report information you want
33. 1752864 2 Continuous 10 15 2012 15 02 1752896 3 Continuous 10 15 2012 16 02 1752928 3 Continuous 10 15 2012 17 02 1752966 3 Continuous 10 15 2012 18 02 1753004 J Continuous 10 15 2012 19 02 1753032 2 Continuous 10 15 2012 20 02 1753140 10 Continuous 10 15 2012 21 02 1753249 10 Continuous 10 15 2012 22 02 1753281 3 Continuous 10 15 2012 23 02 1753312 3 Continuous 10 16 2012 00 02 1753344 3 Continuous 10 16 2012 01 02 1753376 3 Continuous 10 16 2012 02 02 1753410 3 Continuous 10 16 2012 03 02 1753445 3 Continuous 10 16 2012 04 02 1753699 25 Continuous 10 16 2012 05 02 1753954 25 Continuous 10 16 2012 06 02 1754086 13 Continuous 10 16 2012 07 02 1754121 3 Continuous 10 16 2012 08 02 1754157 3 Continuous 10 16 2012 09 02 1754193 3 Continuous 10 16 2012 10 02 1754230 3 Continuous 10 16 2012 11 02 1754267 3 Continuous 10 16 2012 12 02 1754304 3 Continuous 10 16 2012 13 02 1754483 17 Continuous 10 16 2012 14 02 1754662 17 Continuous 10 16 2012 15 02 1754841 17 Continuous 10 16 2012 16 02 1755020 17 Continuous 5 ANARI19 17 00 1755100 17 Partimicne Stat Start Date 10 15 2012 EndDate 10 17 2012 as Intervals 1493 2304 64 K lt lt lt gt gt gt lt gt gt gt gt I As with the daily reports you can use the buttons at the bottom of the screen to view information for different dates See Producing Different Report Information on page 4 34 Using Map View Optional F
34. 3 20 PC Card space A 24 PC memory card removing 4 45 performing diagnostics A 23 MRX920 User s Manual Index placement of laptop 3 20 of MRX920 unit 3 20 placing the MRX920 MTX950 unit in a vehicle A 5 plugging in the MRX920 MTX950 power cable 3 23 A 10 plug in power cord cigarette lighter A 10 plug in power cord 3 23 A 10 portable collector 3 1 ports USB A 13 positioning your vehicle 4 11 possible symptoms troubleshooting 5 1 power button location on keyboard A 11 power cable vehicle power supply 3 22 A 10 power supply 3 22 to 3 24 A 10 power supply connect A 10 power on and off A 11 problems troubleshooting 5 1 problems identifying reads 4 36 product support 1 4 version number 1 4 product support 1 4 R R900 MIU icons 3 35 reading icon 4 12 reading meters 4 12 reads captured 3 34 missed 3 34 reason code 4 19 receiver for use with 3rd party laptop 3 4 receiver MRX920 MTX950 3 4 remove USB flash drive 4 44 to 4 45 removing MRX920 MTX950 carrying case cover A 8 re reading missed accounts 4 18 resuming automatic reading 4 23 route display 3 34 selection screen 3 33 S screen MIU Details 4 19 4 20 Index screens Captured Reads 3 34 Missed Reads 3 34 Route Selection icons 3 30 seat belt retention loops A 5 A 6 seat belt to secure laptop 3 20 selection route information 4 15 serial port 3rd party laptop A 5 set up hardware 3 1 unit 1 3 set up MRX920 3 15 set up3rd party lapt
35. 3 5 3 4 Setup Type Window 1 0 0 0 cece eee cnn crac rr 3 6 3 5 Ready to Install WindoW oooooooocccococo ono 3 7 3 6 User Account Control Dialog ii aur a 3 7 3 7 InstallShield Wizard Complete 000 c cece c cece ence eee 3 8 3 8 Windows Vista Compatibility 0 00 0 eee e ees 3 9 3 9 Selecting Neptune MRX920 Properties 0 000 3 10 3 10 Neptune MRX920 Properties 00 e errer 3 11 3 11 Neptune MRX920 Properties General Tab oooooocococco 3 12 3 12 Update Driver Dialog 000ooooooooooooconoccnncnnnc cirio 3 13 3 13 Update Driver Software o oooooooocccccccococcconnnn corran 3 13 3 14 Browse for Drier esnie enine ornar ANENE ETENE dead anaes 3 14 3 15 Windows Security Dialog 0 e cece cece eee ees 3 14 3 16 Update Driver Software Successful oooooooccooocccccccccccoooo 3 15 3 17 Connection Settings Dialog 0 0 cece cece eee ees 3 16 3 18 MAG Addr eSS aci aaa 3 18 3 19 MRX920 Placed in Vehicle 0 c eee e cece cece eee teen e eee e ees 3 20 3 20 Optional Mobile Office oooooooocoocoococcccccoooo os 3 21 3 21 Mobile Office in US6 70 ds 3 21 3 22 Vehicle Power Supply Power Cable ooooooocccccccccccccccccnoo 3 23 3 23 Vehicle Power Supply Cable Inserted In Car oooooccccccccccccc coo 3 23 3 24 Antenna Installation 0 0 0 0 cece eter teens 3 24 3 25 Antenna Ca
36. 304 64 Start lt gt gt ef ef gt gt gt f i MRX920 User s Manual Figure 4 24 Sample Hourly Data Logger Graph Data Logger Report The Data Logger Report displays captured information in an alternative view displaying actual interval captured readings and consumption values over a defined period of time The data logger report also indicates any leaks and reverse flow that have taken place during the time frame There are two types of data logger reports Daily consumption Hourly consumption 4 33 Using the MRX920 Daily Report The following is a sample daily report for data logging information 1129 2012 11 06 AN Route Import Data Logger System Check Export Open Past DL 1830051080 11 29 2012 08 59 36 Meter Combination 5 8 1 T 10 GALLONS Y Interval Read Date Interval Reading Interval Consumption Minor Backflow Major Backflow Intermittent Leak Continuous Leak_ 08 25 2012 1669582 102 08 26 2012 1671918 233 08 27 2012 1673201 128 08 28 2012 1674308 110 08 29 2012 1676061 175 08 30 2012 1676665 60 08 31 2012 1678377 171 09 01 2012 1678378 0 09 02 2012 1678380 0 E 09 03 2012 1679758 137 09 04 2012 1680884 112 09 05 2012 1682456 157 09 06 2012 1682956 50 09 07 2012 1684148 119 09 08 2012 1685567 141 09 09 2012 1687785 218 09 10 2012 1689571 181 E 09 11 2012 1690117 54 09 12 2012 690947 83 09 13 2012 693135 218
37. 6 amp 20 HPT CUBIC FEET 0 1 5 8 1 1 2 T 10 CUBIC METERS 1000 2 T 10 CUBIC METERS 100 11 2 4 HPT CUBIC METERS 100 6 12 HPT CUBIC METERS 10 16 amp 20 HPT CUBIC METERS 1 Delete Edit New Reset To Defaults Edit Measure Size Unit Of Measure Multiplier Ch MRX920 User s Manual Figure 4 20 Meter Combination Defaults 4 27 Using the MRX920 Viewing the Data Logger Information The Data Logger Graph and Report display the information captured from an E Coder R9001 data logger register Once the data is captured by the data logging device it is then unloaded into the MX900 host software so graphs and reports can be run to analyze the data Data Logger Graph The Data Logger Graph is a visual representation of water usage over a defined period of time Data logger information is useful for indicating leaks reverse flow and usage that have occurred over the past few months You can generate hourly and daily graphs to show leak and reverse flow events The ultimate goal is to provide solutions that meet your needs and make the day to day tasks a little easier The following graphs are available for data logging Bar graph Line graph 4 28 Displays the bars in different colors to represent the following Blue No flags actual consumption Yellow No flags incomplete daily consumption calculation Only the first or last bar can be yellow Red Leak Gray Reverse
38. ATES Collection Method poo MIVD 1400005182 MIU Type P9 Channet p Wakeup Tone Y Account Status Coded Notes TroubleCode Description Tamper Code Old_Tamper Y Device Type 161 SkipCode SkipCode Description Reading Geo_Locabion ama Longitude 8583219 H_Audt 99 Latitude 725350 LAudt 570 559 Prev_Resd site EXT Sa A Figure 4 13 MIU Details Window The collection method on the Account Detail window is unlicensed radio frequency R900 MIUs Usually route numbers are derived from the route numbers assigned at the time of previous meter reading routes such as handheld meter reader routes In addition the fields for Coded Notes or Skip Codes allow you to record information about this account See Using Coded Notes or Skip Codes on page 4 18 MRX920 User s Manual 4 21 Using the MRX920 Reading Missed Accounts The procedure for reading missed accounts is similar to the procedure used on the initial reading To assist in reading missed accounts you need to view route and account details to locate the exact starting point for reading It is also helpful to drive slower and get as close as possible to the missed meters to improve chances of receiving read data To identify a missed meter select a route from the Route Selection window that shows a read status of less than 100 in the progress bar at the top of the window Once selected missed accounts from that route are shown on the Missed Reads window If necessary use t
39. F F1_ Figure 3 17 Connection Settings Dialog Select one of the following three methods of connection between your laptop and the MRX920 Once you choose the initial connection the connection options that are not compatible with your unit appear gray e Serial Connection for use with the legacy MRX920 USB Connection e WiFi Connection MRX920 User s Manual MRX920 User s Manual Getting Started Initial WiFi Connection In order to connect your MRX920 wirelessly to your PC you must use the Windows Wireless Connection Manager This section will look differently depending on the Operating System that is managing the network connection To establish a WiFi connection to your MRX920 for the first time complete the following steps 1 Make sure you have an existing WiFi adapter 2 Make sure the MX900 host software is installed on the laptop 3 Turn on the MRX920 When you turn on MRX920 be sure that it is within 10 to15 feet of the laptop 4 Select the Route Selection tab Change Connection 5 Click Settings Select WiFi Connection a O Select Switch Receivers 8 Manually enter the MAC Address from the label on the MRX920 or click Sean to scan for the MAC address If you click Scan the WiFi adapter connects to the MRX920 wirelessly Wait approximately 90 seconds until WiFi connection is established Then click Scan again See Figure 3 18 on Page 3 18 Getting Started Serial Conn
40. RX920 The InstallShield Wizard Welcome window appears 8 M900 InstallShield Wizard x Welcome to the InstallShield Wizard for Mx900 The InstallShield R Wizard will install MX900 on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Figure 3 2 InstallShield Wizard Welcome Window 3 Click Next to continue 3 4 MRX920 User s Manual Getting Started If the CD Does Not Start Automatically 1 From the Windows Start menu select Run The Run dialog displays 2 Click Browse and navigate to your CD drive 3 Select Blsetup exe and click Open The Run dialog displays x setup exe where x is the drive letter of the CD drive 4 On the Run dialog click OK The InstallShield Wizard Welcome window appears See Figure 3 2 on Page 3 4 5 Click Next to continue Accepting the License Agreement The Neptune Software License Agreement appears in the installation dialog License Agreement Please read the following license agreement carefully NEPTUNE TECHNOLOGY GROUP INC SOFTWARE LICENSE AGREEMENT The LICENSEE YOU agrees that all versions of this Software hereafter ordered from NEPTUNE TECHNOLOGY GROUP INC a Delaware corporation and having places of businesses as listed at the bottom of page 2 of this agreement hereinafter NEPTUNE or provided to YOU by NEPTUNE whether for license evaluation or oth
41. Route Number Hof MIUs First Address 20010001 192 112 SAFRAN AVE i eat Canc Open DB Exit Program Figure 3 27 Navigating Within the Software For example Figure 3 27 shows the Route Import window with a route highlighted 3 28 MRX920 User s Manual Host Software MRX920 User s Manual Getting Started The MX900 host software application runs on the laptop computer that works in conjunction with the MRX920 The purpose of the software is to log meter readings from routes where R900s are installed Messages from MIUs outside of the route are identified as such and are discarded The MX900 host software also provides a visual interface for the operator to monitor route progress Although the MX900 host software can start and stop the reading of message data it does not control the receive frequency or the decoding of message data Instead the MRX920 contains a receiving and processing unit that collects data only from R900s The file transfer between the host software and the utility company billing system is in a file format specific to Neptune s software application MX900 Function Buttons Each MX900 host software window contains different function buttons pertaining to the specific information on that window Use the following list to identify the different buttons and their specific functions om automatically launches the route import process Exit Program closes the software program
42. The data collected is then communicated to the utility s billing system The MRX920 features the following e Durable construction in a compact design for everyday use in any vehicle e Optional Map view with GPS capability e Available WiFi connection to most laptops e Audible tone sounds to indicate successful readings e Wireless loading and unloading e Ability to read R900 radio transmitters e Captured reads stored to the hard drive of the laptop MRX920 User s Manual 3 1 Getting Started MRX920 Features The MRX920 consists of a data collection receiver processing unit and the user s laptop computer for use in meter reading See Figure 3 1 The unit features meter reading software designed for simplified route collection RF connection USB connection WiFi connection Status LEDs Power connection Figure 3 1 MRX920 Receiving Processing Unit Attempting to repair or modify the unit on your own can result in personal injury or damage to the unit and will void the warranty 3 2 MRX920 User s Manual Getting Started WiFi USB Serial Support The MX900 host software supports WiFi and USB connection to the current receiver as well as a serial port connection for the legacy model receiver WiFi Support The MX900 host software supports a TCP IP connection The MX900 host software bonds to one MRX920 through its Media Access Controller MAC address Only one MRX920 at a time can be bonded to the MX900 host
43. and click o The MIU Details window shown in Figure 4 5 appears URED en M n Read Instr Read Instr2 FreeNotes 110340000 92699 Parent Route Account Number Location 1 Location 2 Meter Number A Add 11 SISTRUNK ST Account Name MCKEE amp ASSOCIATES Collection Method 9 1400005182 MILO MIU Type P3 Hazard Channet y Wakeup Tone p A Account Status Coded Notes TroubleCode Description Temper Code Old_T amper Device Type 161 SkpCode SkipCode Description Figure 4 5 MIU Details Window 6 Go to the procedure Starting the Meter Reading Process on page 4 12 to begin reading the route MRX920 User s Manual 4 7 Using the MRX920 Detail Settings When viewing route information in the software you can view the details of a specific account Account details consist of the following Parent Route Account Number Meter Number Account Address Account Name Collection Method MIU ID MIU Type Channel Wakeup Tone Account Status Tamper Code Old_Tamper Device Type Viewing Account Detail Complete the following steps to view account details for selected accounts 1 From the Route Selection window highlight the route containing the account you want to view as shown in Figure 4 6 on page 4 9 MRX920 User s Manual Using the MRX920 Route impot Route Selection Missed Reads Captured Reads Map View System Che
44. ap View System Check Route Export l F Enable Tone Roe Til o e Grand Totat MIN m xport Route Number 1 12 13 14 Y 4 16 Hof MIU 274 BESRSSRSRR RS 2 333 ol missed MIUS read NL 03388 Totals TotaH ead 23 TotalMIU Count 3583 TotelMIU Read 829 TotabMIU Mused 2754 19 75 74 14 0 0 n 1 60 12 24 0 4 15 63 7 73 Fest Address 14 S CENTRAL BLVD 214 BARNETT BLVD 65 DUBOIS ST 450 GILMER AVE 1810 GILMER AVE LOT 1 1415 GILMER AVE 821 GILMER AVE 165E PATTON ST 1 460 THIRD AVE SDIMIE CIRCLE 418 FREEMAN AVE 605E 6TH ST 128 WASHINGTON ST 619L TUSKEGEE AD LOT 21 513 2ND AVE 540 N ANN AVE 474 N ANN AVE Figure 4 11 Route Selection Window Highlight the specific route you want to view The top graphical progress bar displays the percentage of the route that is complete Select the Missed Reads or Captured Reads window See Figure 4 12 on page 4 17 Both windows display the individual accounts within the selected route The message area at the top of the window displays the route number total MIUs total MIUs read and total MIUs missed MRX920 User s Manual Using the MRX920 Message area Captured MIUs for Route Selected Route 1 11 Total MIUs 76 Total MIUs Read 57 Total MIUs Missed 179 2SISTRUNK ST 11 SISTRUNK ST 135 ANN AVE 17 SISTRUNK ST 101 BARNETT BLVD 19 SISTRUNK ST 4 SISTRUNK ST
45. ario L5N 5M9 Canada Tel 905 858 4211 Fax 905 858 0428 Neptune Technology Group Inc Ej rcito Nacional No 418 Piso 12 Desp 1201 1202 Col Chapultepec Morales Delegaci n Miguel Hidalgo NEPTUNE 11570 M xico Distrito Federal TECHNOLOGY GROUP TAKE CONTROL Tel 525 55203 5294 525 55203 5708 Fax 525 55203 6503 neptunetg com UM MRX920 03 13 Part No 12508 002 Copyright 2005 2013 Neptune Technology Group Inc Neptune is a registered trademark of Neptune Technology Group Inc
46. ble Through Window 00000 cece cece 3 24 3 26 USB Port and Dives etait eect ne 3 26 3 27 Navigating Within the Software 00 cece eee eee eee eens 3 28 MRX920 User s Manual ix Figures Figure 3 28 3 29 3 30 4 1 4 2 43 44 45 46 47 48 49 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 19 4 20 4 21 4 22 4 23 4 24 4 25 4 26 4 27 4 28 4 29 Title Route Selection Window Missed Reads and Captured Reads Windows MIU Details Dialog Enable Tone Check Box Field Connection Settings Dialog Route Selection Window Missed Reads Window MIU Details Window Route Selection Window with Route Highlighted Captured Read Window with Account Highlighted Route Selection Window Reading a Route 0 000 Route With All Reads Completed Route Selection Window Captured Reads Window Message Area MIU Details Window Data Logger Tab 5 Light Sensor for Data Logging Device Activating with a Flashlight Data Logger Progress Bar MIU Header Not Heard Message Select Meter Combinations Dialog Meter Combination Defaults Sample Daily Data Logger Graph Show Menu Graph Options Graph Buttons Sample Hourly Data Logger Graph Sample Data Logger Report Show Menu Report Options Report Buttons 00005 Map View Window Invalid GPS Coordinates MRX920 User s Manual Figure 4 30 4 31 4 32 4 33 A 1 A 2 A 3
47. ccounts in the selected route that are unread or missed during the reading process are displayed on the Missed Reads window as shown in Figure 4 4 B 105 S ANN AVE E A 5 S ANN AVE b 203 BARNETT BLVD E 101 BARNETT BLVD b 104 E JAMES ST HOUSE B 107 E JAMES ST b 217 217 223 E JAMES ST X 2222 2222 B 19 SISTRUNK ST Y MIU Details Retesh Route Import Route Selection Missed Read Captured Reads Map View System Check Route Export 11 Total MiUs 76 Total MIUs Read 57 Total MiUs Missed 19 203 203 205 BARNETT BLVD yo reno Filter function 4 6 Figure 4 4 Missed Reads Window The Missed Reads window appears showing the accounts in the route with the first address in the route on the first line You can narrow the list of missed reads or captured reads by using a filter which is applied as a substring on all fields on the MIU Details screen Any substring match on any field results in the MIU being counted as part of the filter To use a filter On either the Missed Reads or Captured Reads window type the text to use to filter your search in the Filter Text field 4 Click Apply Filter The list of missed reads or captured reads appears narrowed down to reflect your filter test If necessary select another address for your starting point MRX920 User s Manual Using the MRX920 5 To get detailed information on an account select that account
48. ck Route Expoet F Enable Tone Roure Tota ee Giard Toal EEENEE Totals TotatRead 23 TotalMIU Count 3583 TotatMIU Read 829 TotabMIU Mussed 2754 m xport Route Number Hol MIUs Mol isad MIL Hol missed MIUs read First Address 53 221 19 14 5 CENTRAL BLVD 57 19 75 214 BARNETT BLVD 1 4 74 6S DUBOIS ST 179 14 450 GILMER AVE 0 1810 GILMER AVE LOT 1 0 1415 GILMER AVE n 821 GILMER AVE 1 165E PATTON ST 1 60 460 THIRD AVE 12 SDIMIE CIRCLE 24 418 FREEMAN AVE 0 605E 6TH ST 4 128 WASHINGTON ST 15 SISL TUSKEGEE AD LOT 21 63 513 2ND AVE 7 540 N ANN AVE 73 474 N ANN AVE NU E Highlighted route 2 0 0 32 58 2 53 0 nN 22 62 20 19 ISS BIRSRZSRIIBSBR RAS SHPSRBGSSARSR Figure 4 6 Route Selection Window with Route Highlighted MRX920 User s Manual 4 9 Using the MRX920 2 Go to either the Missed Reads or Captured Reads window depending on whether or not the account has already been read See Figure 4 7 y 12 04 2012 11 08AM Route Import Route Selection Missed Reads Captured Fleads Map View System Check Route Export H T 11 gt Total MiUs 76 Total MIUs Read 57 Total MiUs Missed 19 Address PP 105 S ANN AVE Jp 5 S ANN AVE D 203 203 205 BARNETT BLVD b 203 BARNETT BLVD b 101 BARNETT BLVD B 19 SISTRUNK ST B 104 E JAMES ST HOUSE 2222 B 107 E JAMES ST b 217 217 223 E JAMES ST ANI aaa mm one ote MIU Detads Retes
49. connect to the E Coder R900i data logger register to extract up to 96 days of hourly consumption data allows you to select options available while using this screen MRX920 User s Manual MRX920 User s Manual Getting Started Export Window launches the export of the loaded routes Export closes the Route Selection window Exit Program ili Reading Indicator The Reading Indicator located on the title bar of the software shows the activity status of the MRX920 When the Route Selection window is first accessed the Reading Indicator resembles the icon at the left with a red arrow indicating that there is currently no reading activity When the Reading Indicator displays a pulsing green arrow it indicates that the MRX920 is reading and storing meter reading data Select the button to initiate route readings If for any reason the MRX920 is not receiving new data for a period longer than five seconds the Reading arrow stops pulsing The Read Route button changes to the button once you begin reading meters Selecting this button temporarily stops the reading process and the Reading Indicator no longer displays the pulsing arrow When pressed again the MRX920 resumes reading Getting Started 3 32 Message Area and Progress Bar The message area on the software window indicates the number and percentage of meters on the route that were read successfully A progress bar also shows the percentage of th
50. ction System ODI AUONS sa aren toma de rt bc 1 2 About This Manual 2 ccctcetadeserscotectssecow sect lees tears eras 1 3 Conventions Used in this Manual n a schctod seta bigest Patine ti ea seeds ede bleed 1 4 Product Support within North America 0000 ccc eects 1 4 Contacting Customer Support 0 0 eee nett eees 1 5 2 Specifications Environmental Conditions s s asesu anana 2 1 Dimensions and Weight of the MRX920 auauua 2 2 Hardware Requirements anana 2 3 3 Getting Started MRX920 MX900 Overview 0 0 nannaa 3 1 MRX920 Features scooter in Ramee 3 2 WiFIJUSB Serial Support 00 cee ete ees 3 3 WIFi Support 2 e eens 3 3 USB Connection 0 0 cece eee e een nennes 3 3 Serial Connection 0 eee eens 3 3 The Laptop ti pi ii di 3 4 MRX920 User s Manual jii Contents Host Software Installation 234 cacti sdat st a atl oe cick key 3 4 If the CD Does Not Start Automatically 0 2 0 cece eee eee 3 5 Accepting the License Agreement 0 00 cece eee eee eee eee 3 5 Selecting the Setup Type ccoo iris cl Lak ARNO Rede deans eens 3 6 Preparing to sl dd ita a e A 3 7 For Windows Vista and Windows 7 Users 00 cece eee eee eens 3 7 Completing the Installation sa E tea taeeeaes 3 8 For Windows Vista Users Only cid leis iss Sh BAe Bae alle 3 8 Installing the USB Driver ceci trade ir Gewese ees 3 9 If Windows 7 Does Not Recognize Driver
51. cy Operations The MRX920 requires that you use only one USB port for the USB flash drive Adjusting System Settings Contrast Volume A 14 This section describes several settings you can make to the MRX920 to make it easier and more comfortable to use The laptop XGA display is a transmissive color display designed to minimize glare and maximize transmitted light from the backlight so it has excellent readability in indirect light The XGA display is easy to read in vehicles However to increase or decrease the brightness of the display perform one of the following actions e Press FN F6 to decrease LCD brightness e Press FN F7 to increase LCD brightness The volume for the beeper setting can also be controlled Press FN F8 decreases the volume e Press FN F9 increases the volume e Press FN F10 toggles the volume mute on or off You can also adjust the volume with the Windows volume control feature which is located on the taskbar and looks like this gt Adjusting the volume using the function keys produces only a slight change with each press It may take several presses to increase or decrease the volume to the desired level MRX920 User s Manual Using the MRX920 MRX920 User s Manual Appendix A MRX920 Legacy Operations When the installation is complete you are ready to begin using the MRX920 for meter reading Please refer to Chapter 4 for instructions on operating the MRX920
52. d meters Green indicating read ja Yellow indicating oroblems with reads Figure 4 28 Map View Window MRX920 User s Manual 4 37 Using the MRX920 If the GPS coordinates are not correct the following message appears Waring One or more GPS coordinates were not valid All bad coordinates were removed Figure 4 29 Invalid GPS Coordinates A caution message appears if one or more of the GPS coordinates is not correct The mapping feature is still fully functional The message indicates that some or all GPS coordinates are invalid Review and check for correct coordinates in the import file that comes from the CIS billing program 3 Use any of the following map tools to enhance your map view E allows you to zoom in on a given area of the map al allows you to zoom out on a given area of the map w pan control allows you to move the map around R l pointer allows you to select an area on the map Used in conjunction with the View button View allows you to see a list of MIUs after you select an area on the map with the pointer tool The MIUs have a cap tured reads status 4 Use the Points check boxes to see alternate views of the map Er allows you to suppress the green dots on the map indicating the read meters This way you view only those meters that are unread or have an unusual event audit indicator associated with the reading E allo
53. d the vehicle Travel View Default view This view moves the vehicle with the mobile data collector around the map on the window and the map remains stationary The vehicle is represented by an orange icon on the window When the vehicle goes off the edge of the map the Map View shifts and repositions the vehicle in the center of the window Track Feature When activated this feature allows you to track the path and view the trail for the meters that have been read for a route MRX920 User s Manual Using the MRX920 Figure 4 31 illustrates the tracking feature with the GPS mode GPS options Settings GPS mode box O x 12703 2012 08 9 AM Route Import Route Selection Missed Reads Captured Reads Data Logger Map View System CheckUexp GPS Mode y pi on T Center M Travel 9 Track _ Settings f Track indicating the trail in which the vehicle has traveled Arrow indicating where the vehi cle is located Figure 4 31 GPS Feature Keep in mind the following when using this feature MRX920 User s Manual The track indicating the trail in which the vehicle has traveled does not indicate the tracking trail for the meters that have been read This is the tracking from the external GPS device that has nothing to do with the meter reading It shows this tracking when it is activated whether or not meters are read The arrow indicating where the vehicle is located moves or rotates in the
54. e Tone Progress bars pp Route Total AAA God Toa E Message area gt Totals Totobficad 23 TotalMIU Courk 3583 Total MiURlead 829 Total MiUMinsed 2754 Column Hol MIU HolieadMiUs Mol missed MIUs read Fest Address 274 53 19 14S CENTRAL BLVD 57 75 214 BARNETT BLVD 74 6S DUBOIS ST 4 450 GILMER AVE 0 1810 GILMER AVE LOT 1 0 1415 GILMER AVE n 821 GILMER AVE 1 165E PATTON ST 1 C 60 460 THIRD AVE 12 SDIMIE CIRCLE 24 418 FREEMAN AVE 0 605E 6TH ST 4 128 WASHINGTON ST 15 619L TUSKEGEE AD LOT 21 63 513 2ND AVE 7 540 N ANN AVE 73 474 N ANN AVE headings Re Information area BESRSFRSRE TESSA 3 SHPRIBRSSIFSR 833 Figure 3 28 Route Selection Window You can sort your information by clicking one of the column headings All the information then displays in the order of the selected column MRX920 User s Manual 3 33 Getting Started Route Display Windows There are two windows the Missed Reads window and the Captured Reads window Figure 3 29 that provide information for a selected route Both of these windows have a message area for the selected route with the total number of meters on the route the number that was read successfully and the number that was missed The Missed Reads window also has a progress bar that shows the percentage of the route that has been successfully read Message areas Graphic progress bar 3 34 Route Import
55. e computer Sometimes referred to as the processor or central processor the CPU is where most calculations take place In terms of computing power the CPU is the most important element of a computer system A computer term that is similar in meaning to factory setting The default setting is one that the MX900 host software automatically applies to an item For example the default setting for Beeper On Off mode is Beeper Off The beeper is always off unless the meter reader changes the beeper setting Special keys on the laptop keyboard that allow you to move up or down a list of items The direction keys the Up F5 and Down F4 keys are indicated by arrow key icons on the laptop display The top part of the laptop computer where selections and information about routes and accounts are shown The process of sending readings and route information from the Host Computer to the USB flash drive used for readings Special key on the laptop keyboard that allows you to perform tasks quickly The function keys used by the software are on the top row of the laptop computer PF1 PF7 and in the two rows of F keys F1 F17 PF keys and F keys have an equivalent function in the MX900 host software G 1 Glossary highlighted host computer message area meter number MHz microprocessor MIU ID operating system PC G 2 Describes an item that is selected When you select an item using the direction keys the software lets
56. e route that is complete Before meter reading begins no accounts are reported as read and the progress bar is blank While readings are captured the Route Total progress bar shows the percentage complete of the route selected on the Route Selection window The Route Selection window shows both the selected Route Total as well as the readings Grand Total Information Area The information area of an MX900 window displays the route or addresses to be read These following views are available The route view includes the route number number of MIUs to be read first address on the route and percentage of the route that was read The account view provides a listing of the addresses and MIU IDs to be read for a specific route If you select account detail the information area displays details for the selected account A meter reading and loading indicator area with a graphic progress bar and pulsing Reading Indicator A message and information display area e An active function icon or Reading Indicator MRX920 User s Manual Getting Started Route Selection Window The Route Selection display window illustrated in Figure 3 28 shows loaded routes and the percentage of each route that has been read The window includes the Reading Indicator an information area with a list of routes and a selection box that allows you to enable the audible tone Enable tone Reading indicator y 12 04 2012 11 07 AM F Enabl
57. ears General Hardware Neptune MRX920 Device Functions Name Type 9 Neptune MAX920 Other devices Device Function Summary Manufacturer Unknown Location Port_ 0002 Hub_ 0001 Device status The drivers for this device are not installed Code 28 Properties Cancel F Figure 3 10 Neptune MRX920 Properties 6 Select the Hardware tab The following dialog appears MRX920 User s Manual 3 11 Getting Started General Driver Details P Neptune MRX320 Device type Other devices Manufacturer Unknown Location Port_ 0002 Hub_ 0001 Device status The drivers for this device are not installed Code 28 Figure 3 11 Neptune MRX920 Properties General Tab 7 Click cresie The following dialog appears 3 12 MRX920 User s Manual Updating the Driver Complete the following steps General Driver Details i Neptune MRX920 Device type Other devices Manufacturer Unknown Location Port_ 0002 Hub_ 0001 Device status The drivers for this device are not installed Code 28 There is no driver selected for the device information set or element To find a driver for this device click Update Driver Close ancel Figure 3 12 Update Driver Dialog 1 Chick ao The following dialog appears Update Driver Software Neptune MARIO h z C D Update Driver Software Neptune MRX920 How do you want to search f
58. eature 4 36 The Map View feature is an optional add on feature that allows you to visually see the location of the meters on the route or routes you are reading This is useful if you want to review the reading status of a route at a glance or just the read meters green dots and unread meters red dots Map View can also help you identify reads where problems have been indicated yellow dots such as Hi Low failures and E CoderPLUS features MRX920 User s Manual Using the MRX920 In addition to these features the Map View option offers Global Positioning System GPS should you have a compatible GPS receiver All these features are only valid with the N_SIGHT R900 host software and if you are using the N_SIGHT R900 file format You must also have geocode information for all of the meters in order to use this feature When you have the Map View add on feature installed the Map View tab appears in the tab bar as illustrated in Figure 4 28 on page 4 37 Complete the following steps to use this feature 1 From the Route Selection window highlight the appropriate route 2 Click the Map View tab The Map View window appears showing all the meters on your specific routes Map View tab Settings O a 12 03 2012 08 J24m Route Import Route Selection Missed Reads Captured Reads Data Logger Map View System Check Expt _ GPS Mode o ON 7 Center I Travel FF Treck _ Setinge Red indicating un rea
59. ection COM Port gt USB Connection WiFi Connection MRX MAC Address foo 40 90 39 3F F1_ Scan Manually enter the MAC address of the receiver or press the SCAN button to find receivers which are in range Save Figure 3 18 MAC Address If you use Scan to select the correct MAC address from the dropdown selection list Click Select 9 Click Save 10 Click to begin reading the route using the WiFi connection 3 18 MRX920 User s Manual Getting Started Initial USB Connection To establish a USB connection for the first time complete the following steps 1 Turn on the MRX920 2 Using a USB cable attach the MRX920 to the laptop that is running the MX900 host software 3 Ifa USB driver has not yet been installed install the USB driver supplied on the installation CD See Installing the USB Driver on page 3 9 4 Start the MX900 host software 5 Select the Route Selection tab 6 Click aoe 7 Select USB Connection 8 Click Save 9 Click to begin reading the route using the USB connection O For both WiFi and USB connections the connection to the MRX920 is complete when you click Read Route not when the MX900 host software first starts Verify Connection Setting To verify the connection method click the System Check tab The connection shows as one of the following MRX920 User s Manual e Serial Connection USB WiFi 3 19 Getting Started
60. ecured 2 Place the magnetic base of the antenna in the center of the roof approximately one foot 30 cm behind the leading edge of the roof Antenna base Figure 3 24 Antenna Installation 3 Route the antenna wire through the passenger window or through the door See Figure 3 25 To prevent the cable from crimping use the cable protector as illustrated in the following figure Pa The cable runs through the window which is the preferred method Figure 3 25 Antenna Cable Through Window 3 24 MRX920 User s Manual Getting Started 4 Use one of the cable protectors Part No 12729 001 that are included with the MRX920 Caution is necessary to ensure there is sufficient room for the cable and that it does not get crimped In some vehicles there is enough room to run the cable through the doorframe of the vehicle without crimping the cable Other vehicles do not always have enough clearance especially vehicles with rain gutters Running the cable through a rear door can be an option You can also run the cable through a window 5 Gently close the window positioning the antenna cable so there is no pressure on it Pressure on the antenna cable can cause damage gt o gt Inserting the USB Flash Drive Neptune recommends that you insert the USB flash drive into the laptop after you place the laptop in the vehicle Complete the following steps to insert the USB flash drive containing the route
61. er as obtained from USB flash drive files HD Space verification that the laptop has sufficient hard disk space USB Flash Drive Space the amount of available free space on the memory card e Collection Method identification of the meter reading data collection method being used DBDC API Version software version installed on the MRX920 DBDC Firm Ware Version firmware version on the DMR board A 24 MRX920 User s Manual Appendix A MRX920 Legacy Operations e Software Version identification of the version number of the MX900 host software e Temperature notifies the user whether or not the tempera ture of the unit is okay for operation 3 To exit the MX900 host software System Check screen select another screen from the tabs Importing Route Data If Route Data File is Not Found If the USB flash drive is not inserted in the USB port when the software is started the following dialog appears allowing you to select the location for the import file See Figure A 21 We Favorites de 900 3 1 We Ubeanes ROADMAPS Documents d Music ie Pictures BB Videos E Computer amp Local Disk cy ah Marketing Nisupere ak Support superior ah Service Support Ms G drawings wabash e Network import Files imp Open Figure A 21 Import File Location Dialog MRX920 User s Manual A 25 Appendix A MRX920 Legacy Operations Selecting the Import File To select and l
62. erwise shall be governed by the terms and conditions set forth below E RS zl 1 accept the terms in the license agreement Print 1 do not accept the terms in the license agreement InstallShield lt Back Cancel Figure 3 3 Neptune Software License Agreement 1 Read the license agreement that appears in the dialog 2 Click I accept the terms in the license agreement 3 Click Next to continue MRX920 User s Manual 3 5 3 6 Getting Started Selecting the Setup Type The following window appears Setup Type Choose the setup type that best suits your needs Please select a setup type Complete fis All program features will be installed Requires the most disk space Custom Choose which program features you want installed and where they will be installed Recommended For advanced users InstallShield lt Back Cancel Figure 3 4 Setup Type Window 1 Do one of the following Select Complete installation to accept the default parameters Select Custom if you wish to change the installation directory 2 Press Next to continue MRX920 User s Manual MRX920 User s Manual Getting Started Preparing to Install The following window appears JE MX900 InstallShield Wizar Ready to Install the Program The wizard is ready to begin installation y Click Install to begin the installation Tf you want to review or change any of your installati
63. es as you continue driving each route until all of the routes have been read When reading is completed check the Missed Reads window to see if there are any missed accounts 7 Choose from the following To pause the meter reading before all routes have been read see Pausing and Restarting Meter Reading on page 4 22 e To reread missed meters see Using Coded Notes or Skip Codes on page 4 18 To end meter reading and upload the read data to the host software see Exiting the Software on page 4 43 Navigation on the Route Display Window Before you complete readings with the MRX920 you can move between routes displayed on the window to select the information you want to view This also gives you access to route details and individual account information You can move between the routes whether or not the MRX920 is actively reading meters 1 Select the desired route nn 2 Press to move backward through the route or to move forward through the route Viewing Routes Complete the following steps to select routes to display route reading progress and route detail You can perform this procedure whether or not routes are actively being read 1 Press the Route Selection tab to access the Route Selection window shown in Figure 4 11 on page 4 16 MRX920 User s Manual 4 15 Using the MRX920 EPTU o x A 12 04 2012 11 07 AM Route import Route Selection Missed Reads Captured Reads M
64. ettings are on the Route Selection window shown in Figure A 17 Use transmitter check box Transmitter settings button r NEPTUNE MX900 v3 5 121112 Se pa gt Route Total Grand Total Totals Route Import Route Selection Missed Reads Captured Reads Data Logger Map View System Check Export 30 2012 10 17 AM D Use Transmitter Transmitter Settings I Enable Tone TotalRead 0 TotalMIU Count 192 Total MIU Read 0 Total MIU Missed 192 Export Route Read Route pea 20010001 0 Number HofMIUs H of read MILs of missed MIUs read 192 0 First Address 112 SAFRAN AVE Change Connection Exit Route Reading Figure A 17 Using the Transmitter Initiating the Transmitter A 20 To initiate the transmitter select the check box for Use Transmitter A check mark appears in the box The Use Transmitter check box is gray if there are no meters requiring a transmitter in the routes loaded into the unit You can also change the frequency and tone of the transmitter by following this procedure MRX920 User s Manual Appendix A MRX920 Legacy Operations 1 Access the Route Selection window At the top of the window there is a Transmitter Settings button shown in Figure A 17 on page A 20 2 Click Transmitter Settings The Specify Transmitter Data dialog box appears as illustrated in Figure A 18
65. flow These colors are in priority from lowest to highest The bar is colored with the highest priority Example Ifa bar has a leak and a reverse flow then the bar is painted gray Displays in blue only it is drawn as a line from point to point instead of single bars for each point MRX920 User s Manual Using the MRX920 Daily Graphs The following is a sample of the daily data logger information in graph format NEPTUNE MA e 3 11 13 2012 10 30 At Route Import Data Logger System Check Export Open Past DL 1840012475 11 13 2012 09 51 25 y Meter Combination 5 8 1 T 10 GALLONS z E Coder R900i Data Logging Report MIU 1840012475 for 08 09 2012 through 11 13 2012 5 8 1 T 10 GALLONS 0 Minor Reverse Flow W amp Major Reverse Flow A Intermittent Leak Continuous Leak 3600 3300 An 3000 2700 ete te te te tek te 2400 4 2100 4 18004 1500 Daily Consumption 1200 4 Ea Milili ol r i i z j l es 2 S y XQ se y D D S A E S se gt S SS 5 e y y gt A A 3 SY z J Ns 3 se Se FP E E E a se e E SE SS Interval Daily E Intervals Captured 774 2304 33 ConnectTo Stat Date 87 972012 EndDate 11 13 2012 Sta en ERBE ZERREN Figure 4 21 Sample Daily Data Logger Graph Displaying Different Graph Information Complete the following steps to show different graph information 1 Do one of the followi
66. g Indicator switches back to a status of Reading The Data Logger feature provides the ability to extract up to 96 days of hourly consumption data within the R900 System environment The data logging enhancements makes configuring generating and analyzing consumption information easier and more intuitive Hourly and daily graphs can be generated to show leak and reverse flow events The ultimate goal is to provide solutions that meet your needs and make the day to day tasks a little easier Please contact your Neptune sales representative to confirm that your endpoint is compatible with data logging functionality The data logger graph and report display the information captured from an E Coder R9001 data logger register The data logger is a feature that is configured and installed at the factory You do not need to do anything to configure or begin logging data Once the data is captured by the MRX920 it is then unloaded into the MX900 host software so graphs and reports can be run to analyze the data The data logger graph is a visual representation of water usage over a defined period of time Data logger information is useful for indicating leaks reverse flow and usage that have occurred over the past few months The data logger report displays captured information in an alternative view displaying actual interval captured readings and consumption values over a defined period of time The data logger report also indicates any lea
67. g the MRX920 5 Start driving your vehicle by each address along the route at the posted speed limits While the antenna is designed to stay in place at speeds of up to 70 mph Neptune recommends operating the MRX920 at speeds not to exceed the legal limits For optimal performance the MRX920 should not be operated at speeds greater than 30 mph Use the Audible Tone function on the MRX920 to monitor meter reading while driving Use of the laptop display or keyboard can compromise driver safety See Enabling the Audible Tone on page 4 2 6 Ifthe message area at the top of the Captured Reads window indicates that all accounts on the route have been read as shown in Figure 4 10 select the next route to be read J 12 04 2012 11 09AM Route Import Route Selection Missed Reads Captured Reads Map View System Check Route Export d Total read 3S ANN AVE 2SISTRUNK ST 11 SISTRUNK ST 13S ANN AVE 17 SISTRUNK ST 101 BARNETT BLVO 19 SISTRUNK ST 4SISTRUNK ST 205 BARNETT BLVD 5S ANN AVE 305 BARNETT BLVD 214 BARNETT BLVO 109A ANN ST 201 201 203 E JAMES ST 11 25 DOBOIS ST P 1470751408 105 E JAMES ST p 1470860438 201 BARNETT BLVD y 1483494556 12S ANN AVE 209 BARNETT BLVD 00139719 SS ANN AVE 000556 303 JAMES ST 005391 306 JAMES ST MIU Detads Relresh Figure 4 10 Route With All Reads Completed A IRX920 Users Manual Using the MRX920 The Reading Indicator on the software window puls
68. h Figure 4 7 Captured Read Window with Account Highlighted 3 Highlight the specific account as illustrated in Figure 4 6 on page 4 9 4 Press the MIU Details button The MIU Details dialog appears with the details of the selected account See Figure 4 5 on page 4 7 5 To close the MIU Details dialog select OK A IRX920 Users Manual Reading Meters Route Import Route Selection Missed Reads Captured Reads Map View System Check Route Expos 7 Enable Tone Using the MRX920 Because the MRX920 automatically reads meters efficient use of the system depends on two factors e Distance of the MRX920 from the MIU being read e Vehicle s driving speed In a typical meter reading scenario you drive your vehicle through the routes listed on the Route Selection window in any order You can position your vehicle at any route or starting address as required by driving conditions and route distribution for the most efficient data collection The MRX920 reads and stores readings regardless of the order of the routes displayed y 12 04 2012 11 07 AM Rare 1 AA Grand Toa E Totals TotalRead 23 TotalMiU Count 3583 TotalMIU Alead 829 TotalMIU Mussed 2754 Export Route Number of MIUs El a E 4 4 4 Ca 4 E MRX920 User s Manual 274 BESRSERSRS Rs 2 838 ol iead MIUs Hol missed MIU read First Address 19 14 5 CENTRAL BLVD 75 214 BARNETT BLVD 74 65 DUBOIS ST 14
69. he captured reads for each route are recorded in this field After meter reading is complete only the missed or unread accounts remain on the Missed Reads window The meter reader then knows which addresses to reread If for any reason the MRX920 is not able to read missed MIUs on the second attempt the meter reader can select specific accounts by using the MIU Details dialog to display more information for the account Using Coded Notes or Skip Codes You can use the MIU Details window to record trouble that you are having with the reading Or if you choose to skip the reading you can record the reason However you cannot have an automatic reading with a skip code The skip codes mean that you are skipping the reading A800 IRX920 Users Manual Using the MRX920 O O MRX920 User s Manual When viewing details for an account only two of the three notes fields can display There is always the reading code and either a trouble code or a skip code Entering a Trouble Code To enter a trouble code complete the following steps 1 On the MIU Details window tab to the Coded Notes field 2 Choose one of the following options e Ifyou already know the trouble code type it in the Coded Notes field e If you do not know the code tab to the TroubleCode Descrip tion field and select the reason code from the drop down selec tion list 3 Press Save to record the reason for the trouble Entering a Skip Code To enter a code
70. he MIU Detail button for the missed account and determine if there are any problems with the account that prevent a successful reading Note the address of any accounts for subsequent reading and reporting To read a missed meter drive to the first unread account address on the route Read the remaining accounts on the route If you do not succeed in reading an account after a second attempt the account remains with a status of unread The utility can initiate follow up action to investigate the source of the reading problem Pausing and Restarting Meter Reading 4 22 Complete the following steps to stop and then restart data collection using the MRX920 This is useful if you want to review the route reading status of a route or individual account or if you need to look up the starting address for a route to be read 1 While the Reading Indicator is pulsing press the Pause Route button The Reading Indicator stops displaying the pulsing green arrow When you press the Pause Route button the red arrow displays 2 To review account information before restarting select either the Missed Reads or Captured Reads window depending on whether or not the account has already been read MRX920 User s Manual Using the Data Logger O MRX920 User s Manual Using the MRX920 3 Select an account and press the MIU Details button 4 To resume automatic reading press the Read Route button Reading continues and the Readin
71. he weenie A 23 MX900 System Check Screen n A 24 Import File Location Dialog 000ooococcccccccccccccconcnnoo A 25 xi MRX920 User s Manual Figures xii Notes MRX920 User s Manual Tables Table Title Page 2 1 Environmental Conditions 2 1ci 094 20854 cede cede a 2 1 2 2 Dimensions and Weight of the MRX920 0 eee eee eee 2 2 2 3 Hardware Requirements 0 00 cece cee eee eee ees 2 3 4 1 Data Logging Menu Options n aaa 4 30 5 1 Hardware Troubleshooting Table nuana 5 1 5 2 Host Software Troubleshooting Table cece eee eee ee 5 3 A 1 Dimensions and Weight of Legacy MRX920 oooooccccocccoo A 2 A 2 Dimensions and Weight of Legacy MTX950 0 e eee eee eee A 3 A3 PG SpeciicaliONns ui A A 4 A4 Operating Voltage and Cultent ooooooocooocccrc eee A 4 AS Troubleshooting Table 5 c 5 tees cts pete e peewee es eases A 22 MRX920 User s Manual xiii Tables Notes xiv MRX920 User s Manual Chapter 1 Introduction The MRX920 is a compact portable mobile data collection device used for meter reading of Neptune radio frequency RF equipped water meters It is used in conjunction with the MX900 host software to conduct automatic meter reading The data collected is then communicated to the utility s billing system Figure 1 1 MRX920 Receiver The MRX920 provides the meter reading industry with many advantages over curre
72. his section provides basic instructions for setting up the MRX920 so it can be used to perform mobile meter reading and exchange information with the host computer Neptune recommends that you insert the USB flash drive into the laptop after you place the unit in the vehicle Placing the MRX920 in the Vehicle Complete the following steps to set up the MRX920 with your laptop in the vehicle passenger seat Never set up the MRX920 during a lightning storm or under excessively wet con ditions 1 Place the laptop and the MRX920 in the passenger seat securing them with the seat belt MRX920 User s Manual A 5 Appendix A MRX920 Legacy Operations 2 Position the retention loops facing the back of the seat 3 Press the blue button on the safety pin and pull the pin out of the seat belt retention loop See Figure A 3 Safety pin Blue button Seat belt Retention Loop Figure A 3 Removing the Safety Latch 4 Repeat Step 2 to remove the safety pin from the second seat belt retention loop 5 Guide the seat belt through the seat belt retention loops as shown in Figure A 4 Figure A 4 Placing Seat Belt in Retention Loop A 6 MRX920 User s Manual Appendix A MRX920 Legacy Operations 6 Replace the safety pins in the seat belt retention loops as shown in Figure A 5 Safety pin Figure A 5 Replacing the Safety Pin 7 Adjust the seat belt so that the unit is secure in the passenger s seat 8 To fu
73. iNgS AA Sod ae madeed erik iriaren tanda need Meese 4 8 Viewing Account Detail i3 cinaccvabtene ibi eel 4 8 Reading Meters 55 vee eee dere icy dds a taka brane eds e Dee tects 4 11 Collecting Readings describo pie 4 12 Starting the Meter Reading Process ooooocoroocrronoronnos 4 12 Navigation on the Route Display Window 00 c eects 4 15 Viewing Routes 25 2005 6005s pr rd Woke ee ee Seana sks 4 15 MRX920 User s Manual V Contents Identifying Missed Accounts stc d Mehta Sit atl Aarts 4 18 Viewing Account Details ecos cd 4 18 Using Coded Notes or Skip Codes 0 cece eects 4 18 Moving From One Account to the Next 0 0 0 cece eee eee 4 20 Displaying Account Detalles A ds 4 20 Reading Missed Accounts u a 4 22 Pausing and Restarting Meter Reading cc cece eee eee eee eens 4 22 Using the Data Logger mens ia ais 4 23 Special Considerations for the Data Logger cc 4 24 Using the Data Logger with a Route uaua 4 24 Activating the Data Logger uuaa 4 25 Selecting Meter Combinations aaua 4 27 Viewing the Data Logger Information o 4 28 Data Logger od 4 28 Data logger Report Eds 4 33 Using Map View Optional Feature ccc eee eens 4 36 A TE 4 39 Configuring the GPS Device oia a ii 4 39 Using the GPS Modes o das 4 40 Creatingian Expr PIG 00 ES Lek shee pees A A DAA 4 42 Exiting the SOMWarC cocoa ia ete See aes 4 43 From the Route Import a
74. ialists are dedicated to assisting you until the issue is resolved to your satisfaction When placing a call be prepared to give the following information e The exact wording of any message that appears on the screen of the laptop A description of what happened and what you were doing when the problem occurred e A description of how you tried to solve the problem e Your utility s name You will be directed according to the options in Figure 1 3 Call 1 800 647 4832 Select Option 2 for Mobile Data Collection System Support e Handheld support questions Repair Authorization e Implementation Status Select Option 3 for Maintenance Contracts e Purchase a Maintenance Contract Geta quote for a Maintenance Contract e Information related to your Maintenance Contract Figure 1 3 Support Options MRX920 User s Manual Introduction To contact Customer Support by fax send a description of your problem to 334 283 7497 Please include on the fax cover sheet the best time of day for a Customer Support Specialist to contact you To contact Customer Support by e mail send your letter to the following address hhsupp neptunetg com MRX920 User s Manual Chapter 2 Specifications This chapter provides product specifications including dimensions weight and environmental conditions for the MRX920 Environmental Conditions Table 2 1 Environmental Conditions
75. ign Built in solid state mouse Embedded numeric keypad 7 programmable function keys 12 1 TFT XGA Outdoor transmissive DynaVue display with Touchscreen VGA Graphics Controller with 2MB VRAM User adjustable contrast and intensity Light sensor which adjusts screen intensity per ambient light Shock scratch resistant anti glare plate Operating System Power Supply Windows XP Service Pack 2 Windows Vista and Window 7 32 bit and 64 bit Table A 4 Operating Voltage and Current Component Nominal Operating Voltage Nominal Operating Maximum Current MRX920 Laptop Computer turned ON 12V 4to 7A 10A MTX950 Laptop Computer and Transmitter turned ON 12V 8 to 12A 15A MRX920 User s Manual Operating Current Appendix A MRX920 Legacy Operations Connecting the MRX920 Receiver to the Laptop Included with the receiver is a 10 foot DB9 serial cable Once the soft ware is installed the cable needs to be connected to the serial port on the MRX920 and the other end connected to the laptop being used The laptop must have a DB9 serial connector The laptop must be installed securely in a vehicle mount This protects the driver and equipment should the vehicle be required to come to an immediate stop These mounts can be purchased from third party manufacturers such as RAM Mounting Sys tems Inc www ram mount com and Gamber Johnson www gamberjohnson com T
76. indow 2 Press the Export button for one of the following e To store the routes on the USB flash drive e To transfer the routes to the host computer using the wireless connection reading they must press Pause Route to suspend the reading i You cannot be reading routes when creating the export file If you are in the middle of Exiting the Software To exit the software you press the Exit Route Reading button on the Route Import Route Selection and Route Export windows Pressing this button returns you to the Welcome window From the Route Import and Route Export Windows Do one of the following Exit e Press the Exit Program button If you are still reading meters this button is gray You can export but you cannot exit i route reading unless you stop active reading Press Pause then you can exit the pro gram e Click the Windows Exit adds when you are not reading meters The MX900 host software closes It is now safe to turn off your computer Proceed to Turning off the Laptop on page 4 44 MRX920 User s Manual 4 43 Using the MRX920 From the Route Selection Window O Turning off the Laptop 4 44 N Y Exit Route Press the Exit Route Reading Reading button If you are still reading meters this button is gray Press Pause then you can exit the program The Route Export window displays On the Route Export window press the Exit Route Reading Exit Route Reading button again
77. ing is complete the Data Logger screen displays the number of packets received data logger has completed the route reading is resumed If you cancel the data While activating the data logging device the route reading is suspended Once the i logging no data is saved and the route reading is resumed PI O MRO Users Manual Selecting Meter Combinations Using the MRX920 During the data logging process you are asked to select a meter combination See Figure 4 19 z 5 8 1 T 10 GALLONS 1 1 2 4 T 10 and HPT GALLONS 6 12 HPT GALLONS 16 amp 20 HPT GALLONS y 5 8 17 10 CUBIC FEET 1 1 2 4 T 10 and HPT CUBIC FEET 6 12 HPT CUBIC FEET 16 amp 20 HPT CUBIC FEET 5 8 1 1 2 T 10 CUBIC METERS 2 T 10 CUBIC METERS 1 1 2 4 HPT CUBIC METERS 6 12 HPT CUBIC METERS 16 amp 20 HPT CUBIC METERS Figure 4 19 Select Meter Combinations Dialog 1 On this screen do one of the following From the drop down selection list click the meter combination you want e Press Ctrl M to display the Meter Combinations as illus trated in Figure 4 20 Meter Combinations x Measure Size Unit Of Measure Multiplier 5 8 1 T 10 GALLONS 10 1 1 2 4 T 10 and HPT GALLONS 1 6 12 HPT GALLONS 0 1 16 8 20 HPT GALLONS 0 01 5 8 1T 10 CUBIC FEET 100 1 1 2 4 T 10 and HPT CUBIC FEET 10 6 12 HPT CUBIC FEET 1 1
78. ings to Check No power to the unit Loose connection at vehicle power supply receptacle Loose connection between MRX920 and power cable Make sure you can hear the unit s internal fans Bad power cable Check the continuity of the cable with ohm meter Dead battery or fuse in util ity vehicle No power to vehicle power supply receptacle Check the electrical status of the utility vehicle Insert lighter and check to see if it heats up Power is applied the MX900 host software exe cutes but no route data is available USB flash drive not inserted Make sure USB flash drive is properly inserted Incompatible data on USB flash drive See Performing Diagnostics Select Self Diagnostics tab to verify that the data on the USB flash drive is compati on Page A 23 ble ml y settings too high Check Intensity settings Power is on but the screen 0 100 OW is blank or unreadable No power to PC Make sure l O On Off key has been pressed The software appears to be working but does not collect data Antenna not connected properly or not installed Broken antenna cable Check antenna connection MRX920 User s Manual Appendix A MRX920 Legacy Operations Performing Diagnostics The MX900 host software performs diagnostics when you access the System Check screen This allows you to check the status of the system components Disp
79. installation antenna 3 23 installing Maps component 3 27 intensity settings A 22 K keyboard A 1 keyboard specifications A 4 keyboard picture A 12 keypad numeric A 16 L laptop computer A 12 connecting the receiver to 3rd party laptop A 5 keyboard A 12 third party 3 4 laptop computer keyboard A 4 laptop secured by seat belt 3 20 laptop setup for 3rd party laptop 3 15 legacy MRX920 dimensions A 2 legacy MTX950 dimensions A 3 light sensor 4 25 loose connections 5 1 A 22 M manual conventions 1 4 map view 4 361 4 40 Maps component install 3 27 messages e mail 1 6 meter automatic reading 3 1 diagram of operations 1 2 MRX920 User s Manual meter reading 1 2 missed reads 3 34 MIU Details button 3 35 4 20 screen 4 19 4 20 MIU icons inactive 3 35 mobile system 3 1 mouse two button A 17 MRX900 software upgrade 3 36 MRX920 placement illus 3 20 MRX920 MTX950 beeper 4 2 data exchange 3 1 display A 4 display areas 3 32 G 3 keyboard A 1 operating environment conditions 2 1 operating system A 4 plug in cigarette lighter power 3 23 power cord A 10 system settings A 14 touchpad A 17 troubleshooting 5 1 turning on A 11 MX900 software starting A 11 N navigation on the route display screen 4 15 Note icon 1 4 notes coded 3 30 4 18 4 21 skip codes 4 18 numeric keypad A 16 0 opening carrying case cover A 8 operation 1 2 orange icon GPS option 4 40 P passenger seat MRX920 unit placement
80. ks and reverse flow that have taken place during the time frame 4 23 Using the MRX920 Special Considerations for the Data Logger Please consider the following when using the data logger Data logging is only available with MRX920 firmware version 7 04 or later You can contact Customer Support to obtain an RMA to send your unit to be upgraded to this firmware version See Contacting Customer Support on page 1 5 Data logger information is only exported if a version 5 0 route import file is received from the host or if no route import file is used Data log sessions are only kept in the MX900 host software for 30 days regardless of whether or not they are exported Data log sessions are only exported one time even if they still appear on the data log tab Using the Data Logger To use the Data Logger complete the following steps 1 Click the Data Logger tab Data Logger tab Route Import Route Selection Missed Reads Captured Reads Data Logger Map View System Check Export Open Past DL Meter Combination Figure 4 14 Data Logger Tab The following message appears if the you have not previously connected to the receiver for route reading or data logging Er i T If you haven t used the receiver prior to this time click ea 3 Using the light sensor activate LCD on the data logging device See Activating the Data Logger on page 4 25 aO OO MRO Users Manual Activati
81. l data collector It communicates with the receiver through a serial link using the software which decodes and records the collected readings by the receiver Figure A 12 Laptop in Former MRX920 A 12 MRX920 User s Manual Appendix A MRX920 Legacy Operations To ensure the safety of the driver collecting readings the laptop computer provides an audible indicator option that can be turned on or off as required For more information see Audible Tone Settings on Page A 4 2 When turned on the unit beeps when receiving an MIU signal in the selected route Other readings are silently inserted into other routes To ensure the driver s safety use the Beeper function on the MRX920 to monitor meter reading The laptop computer retrieves meter readings from the receiver in real time and stores them in nonvolatile memory It checks meter reading completeness against route files that are downloaded from the host software About one second after a reading is received the message area and progress bar update the reading status of the route USB Port The USB port shown in Figure A 13 is located on the side of the MRX920 laptop unit Another USB port is located on the rear of the laptop You can use either slot for meter reading but do not use both USB ports at the same time The thumb drive only works with power from the vehicle Figure A 13 USB Port for USB Flash Drive MRX920 User s Manual A 13 Appendix A MRX920 Lega
82. laying the Software Self Diagnostics Follow this procedure to display the software System Check screen 1 Press the Start button from the software Welcome screen The Route Import screen Figure A 19 appears a 12 04 2012 11 05 AM 4 Fest Address 14S CENTRAL BLVD 214 BARNETT BLVD 65 DUBOIS ST 450 GILMER AVE 1810 GILMER AVE LOT 1 1415 GILMER AVE 821 GILMER AVE 165 E PATTON ST 1 460 THIRD AVE SOME CIRCLE 418 FREEMAN AVE 605E 6TH ST 128 WASHINGTON ST 619L TUSKEGEE RD LOT 21 513 2ND AVE 540 N ANN AVE 474 N ANN AVE PETTE EEE AAR 3 256 275 265 Figure A 19 Route Import Screen 2 Press the System Check tab to display the System Check screen as shown in Figure A 20 MRX920 User s Manual A 23 Appendix A MRX920 Legacy Operations NEPTUNE MX900 v3 3 1105 y 12 04 2012 11 10AM Route Import Route Selection Missed Reads Captured Reads Map View System Check Route Export q MX3900 Self Diagnostics RESULT Meter Reader MRX HD Space 215MB free OK PC Card Space 215MB tree OK Collection Method Collecting R900 amp ITRON Data OK MRX920 API Version DBDC API 4 00 OK MRX920 Firmware Version 06 07 Application Version 3 3 110510 Receiver Connection USB Figure A 20 MX900 System Check Screen The MX900 host software System Check screen contains the fol lowing fields for meter reading components e Meter Reader name of the meter read
83. move The pad detects the change in pressure and moves the cursor in the corresponding direction The touchpad on your MRX920 laptop is electrically sensitive to finger touch It will not respond if touched by anything other than your fingers such as a stylus or pencil With the touchpad there is another method of making selections in an MRX920 host software program called double tapping This function corresponds to double clicking with a mouse Once the cursor has been moved to the object you want to select lightly double tap the pressure sensitive touchpad This double tapping on the touchpad will select the desired item and prompt the software to perform the related operation The left and right buttons located directly below the touchpad are the same in function as those on a two buttoned mouse Clicking these buttons makes selections drags objects or performs a variety of other functions depending on the software To select an object first move the pointer over the object you want to select and then press the left button one time The functions of these buttons are software specific Double Clicking Double clicking is a common technique for selecting objects or launching programs from icons Once you have moved the pointer over the object you wish to select rapidly press the left button two times This action is commonly referred to as double clicking an object A 18 MRX920 User s Manual Appendix A MRX920 Legacy Opera
84. nasse as Meader uses A 14 Using the A op sdacess igeee ent iebe Secened ae cektawes A 15 Navigation 22s ccstystepbetutesetnetwaeoavaordeve thee eepsden ees es A 15 MRX920 User s Manual vii Contents Using Me RCV UOC brit otek A a EE EE A td A 16 Numere Keypad tcp pde A 16 Using the MOUCI AG 2 256 is dat A 17 Your Touchpad lt A A deb aaa ean is aes A 18 Touchpad Precautions 0 cece ete ete ees A 19 Using the Transmitter MTX950 Only 2 05 cissceigeetets not bees is A 19 Initiating the Transmitter dido treinta ee A 20 Troubleshooting Legacy Units oe dad A 22 Performing DlAQnOSUCS aci ii a aa Cob Ro a Ree Res A 23 Displaying the Software Self Diagnostics ooooooocoroomoo A 23 Importing Route Data escocia dir ads A 25 If Route Data File is Not Found osuna darlo lies A 25 Selecting the Import File cir AA ia A 26 If the USB Flash Drive is Not Recognized 00 eee eee eee ee eens A 26 Glossary Index viii MRX920 User s Manual Figures Figure Title Page 1 1 MRX920 RECEIVER fe des A minty EESE A as 1 1 1 2 MRX920 Meter Reading Operations 0 cece cece cece eee eee ees 1 2 1 3 Support Options 0 00 coco 1 5 2 1 MRX920 DIMENSIONS escocia di diia id 2 2 3 1 MRX920 Receiving Processing Unit 0 0 cece cece 3 2 3 2 InstallShield Wizard Welcome Window 000000cce cece ee eee ee ee 3 4 3 3 Neptune Software License Agreement l ccc
85. nd Route Export Windows 000 eee 4 43 From the Route Selection Window o0ooooooooooorooeroranan 4 44 Turning off the Laptop 0 22 0 ieee tee e eee eens 4 44 Removing the USB Flash Drive While the Laptop is On 4 45 vi MRX920 User s Manual Contents 5 Troubleshooting Troubleshooting the MRX920 cis see dad wens eu Leake 5 1 Troubleshooting Hardware ISSUES 6 0000 c cece eee ee ence eee eens 5 1 Troubleshooting Host Software Issues 000 e eee eee ee eee eee 5 3 A MRX920 Legacy Operations Dimensions and Weight of Legacy Operations 0 cece eee eee eee A 2 Legacy MRX920 Dimensions and Weight 0 escent eee A 2 Legacy MTX950 Dimensions and Weight 0 c cee eee eee A 3 Laptop Specifications 0 00 cette nett eas A 4 Power SUPPLY socia auch ae bead ada ad woke dea ache dub deb da woe iowa show ise pecto A 4 Connecting the MRX920 Receiver to the Laptop cece eee eee eee A 5 Placing the MRX920 in the Vehicle 00 cece c eee eee eee ees A 5 Opening Carrying Case Cover ou ii e etka a A 8 Plugging in the Power Cable 0 05 sces esses cba eres rr vans A 10 T mingthe UNTON eicoraisnicio ica inedito ds A 11 The Laptop cvs rr a daa REN A 12 USB POM its is a A baa A 13 Adjusting System Settings pospone id A 14 Ea o AP ea en e reac eee ner eee A 14 VOT 2cceeaecetecc lederasdmeteseindou
86. ng e Right click on the graph to display the menu of available options Select _ SMe to display the menu of available options See Figure 4 22 on page 4 30 MRX920 User s Manual 4 29 Using the MRX920 4 30 Reset Show Report Hide Backflows Print Save As PDF gt Y Bar Line v Daily Hourly Show All Labels Remove All Labels Figure 4 22 Show Menu Graph Options 2 Select whatever available options you want to use Table 4 1 Data Logging Menu Options Option Description Reset Refreshes the screen with the original data logging values Show report graph Displays the data logging information in report or graph format as applicable Hide reverse flow Hides the data logging reverse flow icons Print Sends the data logging information that appears to a printer Save as PDF Saves the information that appears in a PDF file Bar Displays the data logging information in a bar graph format Selecting Hourly plus Bar can only display three days of data Selecting Back which appears if your double click a daily value shows hourly data for the day The Back button returns you from the hourly view to the daily view MRX920 User s Manual Using the MRX920 Table 4 1 Data Logging Menu Options Option Description Line Displays the data logging information in a line graph format Daily Displays only daily data logging information in the g
87. ng the Data Logger MRX920 User s Manual Using the MRX920 The light sensor is recessed under the small round hole near the center of the dial face on the data logging device The hole is marked with a flashlight graphic See Figure 4 15 gt Figure 4 15 Light Sensor for Data Logging Device ight sensor The light sensor activates the LCD display for several minutes when the unit is exposed to a light source For example a unit mounted in an inside location would turn on the LCD for several minutes after the room light is turned on A unit mounted in an outside pit would turn on the LCD for several minutes after the pit lid is opened exposing the unit to daylight If the LCD is currently off the LCD may be reactivated by covering the dial plate with your hand for about two seconds In bright sunlight it may be necessary to close the cover or the pit lid momentarily If the LCD does not reactivate as expected try shining a flashlight on the light sensor Figure 4 16 Activating with a Flashlight 4 25 Using the MRX920 A message appears at the bottom of the Data Logger screen informing you of the progress of the data logging Cancel Progress SRR Vers torneoio ro Figure 4 17 Data Logger Progress Bar If the data logging fails the following message appears f x900 sl MIU Header not heard Please try again Figure 4 18 MIU Header Not Heard Message When the data logg
88. nt meter reading methods e Suitable for any size utility e Portable and easy to set up Significantly reduced man hours needed to collect readings e Maximized meter reading success rates Improved meter reading accuracy e Access for meters that are hard to read or dangerous to read e Increased safety and minimized liability exposure O The MRX920 is only to be used for in vehicle purposes MRX920 User s Manual 1 1 Introduction System Operations Operators use the N_SIGHT R900 host software to make route assignments for meter readers The routes to be read are obtained from the utility billing system and placed on a USB flash drive or accessed by use of a WiFi connection for the meter readers Routes are loaded into the MX900 host software Each meter reader drives through the assigned routes to collect data broadcast by R900 meter interface units MIUs When complete the meter readings can be uploaded to the N_SIGHT R900 host software The host software transfers the customer information to the billing computer to generate customer bills See Figure 1 2 System Overview CIS Billing System Import Unload and Data to Export Data Host from Host Load Collect Routes Readings Store Readings Ds gt gt 3 FS 2 Yu NEPTUNE ARE vanene Figure 1 2 MRX920 Meter Reading Operations 1 2 MRX920 User s Manual About This Manual Chapter 2 Appendix A MRX920 User s Manual
89. nual Troubleshooting Table 5 1 Hardware Troubleshooting Table Problem Probable Cause Things to Check My USB connection isn t working Cable is unplugged Be sure the USB cable is secure on both the laptop end and the MRX920 end Cable is damaged Try any other USB cable Connected through other method Check Connection Settings to ensure that you are connecting as you intended WiFi vs USB Look at front of the MRX920 The LEDs labeled WiFi and USB will flash slowly when not connected and will flash quickly on the chosen connection method WiFi or USB within the first few seconds of being connected Flash will continue extremely fast Not getting readings Unit is not connected correctly As long as the Rx LED is changing from on to off your MRX920 is receiving readings RF antenna is damaged Check the antenna for any crimps or damage Power is applied the MX900 host software executes but no route data is available USB flash drive not inserted Make sure the USB flash drive is properly inserted into an available USB port on your laptop Incompatible data on USB flash drive Select the Self Diagnostics tab to verify that the data on the USB flash drive is compatible MRX920 User s Manual Troubleshooting Host Software Issues Use the following table to help identify possible solutions for host software problems that could occur with the
90. oad the import file do the following 1 On the Open file dialog click G or the appropriate drive letter to verify that the roadmaps imp file is located on the USB flash drive 2 Select roadmaps imp and click Open If the roadmaps imp file is not found go back to the host computer and be sure the file is loaded on the USB flash drive Once the file is loaded on the USB flash drive restart the laptop If the USB Flash Drive is Not Recognized A 26 1 Goto My Computer or Windows Explorer to verify that the USB flash drive is recognized by the laptop If the USB flash drive is recognized My Computer or Windows Explorer will show a drive letter for the USB flash drive usually G If the USB flash drive is not recognized by the laptop try rebooting your laptop 2 Click G or the appropriate drive letter to verify that the road maps imp file is located on the USB flash drive 3 Ifthe roadmaps imp file is found shut down the laptop as described in Turning off the Laptop on Page A 4 44 4 Remove the flash drive 5 Reboot the laptop and insert the USB flash drive Then repeat steps 1 to 3 to verify that USB flash drive is recognized by the laptop and the import file is found on the USB flash drive MRX920 User s Manual Glossary central processing unit default setting direction keys display download function key MRX920 User s Manual Often abbreviated as CPU it is the brain of th
91. ocation of the import file must exist on the PC before you attempt to export the route Using Wireless Communications Using a wireless connection the meter reader downloads the route information onto the laptop and begins automatic meter reading by driving the vehicle through the route and collecting readings After the readings are complete the meter reader then transfers the data to the host computer using the wireless connection An audible tone or beeper is available in the MRX920 to emit a beep tone for every account that is read and stored in the MX900 host software This allows the driver to safely monitor the reading progress without having to look at the laptop screen The audible tone only sounds while the MRX920 is performing readings and stops when all readings are complete You can turn the tone function on or off while the unit is performing readings The default setting in the MRX920 is for the beep tone to be off Enabling the Audible Tone Complete the following steps to enable the audible tone or beeper on the MRX920 1 Access the Route Selection window At the top of the window there is a check box for Enable Tone as shown in Figure 4 1 on page 4 3 Tones are only heard when readings are posted for MIUs in the selected route Meters in other routes can be read without sounding a beep MRX920 User s Manual Using the MRX920 Enable tone check box Export Route Number 8 of MIUs Ho
92. on on page 3 3 4 Click OK A dialog displays telling you that you can now remove the USB flash drive 5 Remove the USB flash drive from the port on the laptop 4 45 Using the MRX920 4 46 Notes MRX920 User s Manual Chapter5 Troubleshooting Troubleshooting the MRX920 The troubleshooting section of this guide provides diagnostics proce dures for troubleshooting MRX920 problems It includes both a hard ware section and a software section It also includes recommendations on how to verify that the MRX920 is performing up to specification Included are tables of possible symptoms areas of focus and actions that can be taken to try to resolve problems that could arise with either your MRX920 or MX900 host software Troubleshooting Hardware Issues Problem Use the following table to help identify possible solutions for hardware problems that could occur with the MRX920 Table 5 1 Hardware Troubleshooting Table Probable Cause Things to Check No power to the unit Loose connection at the vehicle plug LOOK er C ED thg power cable Look for the LED on power cable but not on the MRX920 Be sure the red arrow on the cable matches the red dot on the MRX920 Loose connection at the MRX920 nternal fuse blown on he power Look for the LED on the power cable cable Dead battery or fuse in the utility Check the electrical status of the utility vehicle vehicle MRX920 User s Ma
93. on settings click Back Click Cancel to exit the wizard InstallShield Figure 3 5 Ready to Install Window Click Next to continue For Windows Vista and Windows 7 Users If you are a Windows Vista or Windows 7 user a dialog similar to the following may appear Program name Y jasonn 3 3 100621 DISKI MX900 msi Publisher Unknown show details Yes Change when these notifications appear Figure 3 6 User Account Control Dialog Click Yes to continue 3 7 Getting Started Completing the Installation The following window appears EMOD InstallShield Wizard xl InstallShield Wizard Completed The InstallShield Wizard has successfully installed MX900 Click Finish to exit the wizard cra Figure 3 7 InstallShield Wizard Complete Click Finish to close the InstallShield Wizard For Windows Vista Users Only For Windows Vista only complete these additional steps 1 From the Start menu select Computer 2 Browse the installation directory for the MX900 host software Usually the installation directory is located in C Program Files Neptune MX900 3 Right click the MX900 application and select Properties The following dialog appears 3 8 MRX920 User s Manual Getting Started CE m00 Properties General Compatibilty Securty Details Previous Versions If you have problems with this program and it worked correctly on an earlier version of Windows select
94. op 3 15 settings adjust A 14 touchpad A 19 skip codes 3 30 4 18 4 21 SkipNotes 4 19 software data exchange 3 1 starting A 11 troubleshooting 5 3 version number 1 4 software start 3 26 specifications 3rd party laptop 2 3 electrical 2 3 environmental conditions 2 3 laptop computer A 4 start the software 3 26 starting MRX920 laptop A 11 the MX900 software A 11 storage data 3 1 supply vehicle power 3 22 A 10 support 1 4 customer 1 4 version number 1 4 support customer 1 5 symptoms troubleshooting 5 1 system how it works 1 3 portable 3 1 processing 4 1 settings A 14 T third party laptop 3 4 tone audible 3 1 touchpad A 17 track feature 4 40 transmitter settings changing A 20 travel view 4 40 TroubleCode 4 19 troubleshooting 5 1 troubleshooting MRX920 problems 5 1 turning on beeper 4 2 U upgrade MX900 software 3 36 USB flash drive 4 1 USB port A 13 insert flash drive 3 26 location 3 26 using the 3rd party laptop 3 27 A 15 V vehicle power supply power cable 3 22 A 10 version number 1 4 viewing account details 4 18 route detail 4 8 routes 4 15 volume beeper A 14 W Warning icon 1 4 weight MRX920 2 2 MTX950 A 2 A 3 wireless connection 4 2 MRX920 User s Manual Neptune Technology Group Inc 1600 Alabama Highway 229 Tallassee AL 36078 USA Tel 800 633 8754 Fax 334 283 7293 Neptune Technology Group Canada Ltd 7275 West Credit Avenue Mississauga Ont
95. or driver software gt Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device unless you ve disabled this feature in your device installation settings gt Browse my computer for driver software Locate and install driver software manually Cancel Figure 3 13 Update Driver Software MRX920 User s Manual Getting Started 3 13 Getting Started 3 14 2 3 Select Browse my computer for driver software Update Driver Software Neptune MRO 6 D Update Driver Software Neptune MRX920 Browse for driver software on your computer Search for driver software in this location Pampatar browse F Include subfolders gt Let me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device Next Cancel Figure 3 14 Browse for Driver Click Browse to locate the mrxusbdriver folder on the installation The following dialog appears gt Don t install this driver software You should check your manufacturer s website for updated driver software for your device gt Install this driver software anyway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal
96. ported by the MRX920 are Windows XP Windows Vista and Windows 7 See Hardware Requirements on Page 2 3 G 3 Glossary Notes G 4 MRX920 User s Manual Index Numerics 3rd party laptop installing 3 4 setting up 3 15 specifications 2 3 using 3 27 A 15 A adjust brightness A 14 volume A 14 adjustments laptop settings A 14 antenna 3 23 to 3 24 A 22 cable 3 23 to 3 24 installing 3 23 to 3 24 automatic meter reading 3 1 B beeper function 3 27 4 14 A 13 settings 4 2 begin MRX900 software 3 26 beginning meter reading 4 12 board CPU G 1 brightness adjust A 14 broken antenna cable A 22 button power A 11 buttons MIU Details 3 35 4 20 mouse A 18 touchpad A 18 C cable antenna 3 23 to 3 24 vehicle power supply 3 22 A 10 cable for 3rd party laptop A 5 captured reads 3 34 captured reads storage 3 1 case laptop cover A 8 Caution icon 1 4 center view 4 42 MRX920 User s Manual code reason 4 19 skip note 4 19 trouble 4 19 coded notes 3 30 4 18 4 21 codes skip 3 30 4 21 collection methods A 24 communication wireless 4 2 computer laptop A 12 computer PPC A 12 connect power supply 3 23 A 10 connect power supply 3 22 A 10 connecting receiver to 3rd party laptop A 5 connecting the MRX920 MTX950 antenna 3 23 to 3 24 A 10 contrast display A 14 control volume A 14 convention in manual 1 4 cord cigarette lighter power A 10 cover laptop A 8 CPU G 1 CPU board G 1 cursor
97. r s Manual MRX920 User s Manual Getting Started Viewing MIU Details It is possible to view the details of a specific MIU from either the Missed Reads or Captured Reads window The software allows you to immediately identify the type of MIU by looking at the icons to the left of each MIU in the information field 6 e The blue MIU icon represents an R900 RF transmitter e _ If Hide inactive meters is selected on the host software inactive meters are listed as unread meters on the Missed Reads window represented by this icon Once the inactive meters are read they move to the Captured Reads window Use the following procedure to access more detailed information on a specific MIU 1 Select the specific MIU by touching the window with the stylus or by using the or the keys 2 Press the MIU Details button 3 35 Getting Started The MIU Details dialog Figure 3 30 appears oat Read Instr Parent Route Read Instr2 FreeNotes z 110340000 Account Number Meter Number Account Address SISTRUNK ST Location 1 Location 2 S2693 Hazard Account Name MCKEE amp ASSOCIATES Collection Method MILD MIU Type FS Channet o Wakeup Tone p Account Status A Tamper Code Device Type 161 H Aud 9 LAudt 270 Prev_Rlead pes R900 1400005182 Coded Notes TroubleCode Description Old_T amper ShipCode zj SkipCode Description Reading 007080
98. raph or report format you select Hourly Displays only hourly data logging information in the graph or report format you select Selecting Hourly plus Bar can only display three days of data Show all labels Displays all the data logging labels for the graph you select Remove all labels Hides all the data logging labels for the graph you select 3 Use the available buttons at the bottom of the screen See Figure 4 23 Start Start Date 8 25 2012 EndDate 11 23 2012 X Show Me kjel lt gt gt gt lt gt gt gt gt I Figure 4 23 Graph Buttons 4 In Start Date select the starting date for the information you want to view by using the following e Click the down arrow in 22 _ to select the date Use any of the arrow keys lt gt gt to navigate to the date you want MRX920 User s Manual 4 31 Using the MRX920 Theses arrows can help you navigate through the graph moves to first day moves back seven days moves back one day moves forward one day gt gt moves forward seven days gt moves to last day 5 In End Date select the ending date for the information you want to view by using the following e Click the down arrow in 857012 to select the date e Use any of the arrow keys to navigate to the date you want The graph automatically updates anytime you change the date fields
99. rther secure the unit slide it against the back of the seat MRX920 User s Manual A 7 Appendix A MRX920 Legacy Operations Opening Carrying Case Cover To set up the MRX920 in a vehicle you must open the top cover by opening the latches on the cover See Figure A 6 Complete the following steps to open the latches on the MRX920 shown in the following figure and open the carrying case top 1 Lift the latch flap and turn it to the left The latch releases from the catch on the carrying case top Latches Figure A 6 Latches on MRX920 Carrying Case 2 Repeat step 1 for the other latch 3 Open the cover until it locks in place See Figure A 7 on page A 9 A 8 MRX920 User s Manual Appendix A MRX920 Legacy Operations Figure A 7 Opening the Cover 4 Ifyou have not already done so slide the unit against the back of the seat to further secure it See Figure A 8 Figure A 8 Placing Unit Against Back of Seat If the unit interferes with your vision for the passenger window rest the cover on top of the laptop display to ensure maximum visibility MRX920 User s Manual A 9 Appendix A MRX920 Legacy Operations Plugging in the Power Cable Complete the following steps to connect the vehicle power supply power cable to the MRX920 and plug it into the vehicle power supply receptacle 1 Start the vehicle 2 Insert the appropriate end of the vehicle power supply power cable into the connector on the
100. s Complete the following steps to begin collecting meter readings after you have positioned your vehicle at the starting address and started up the MRX920 and laptop computer To read meters the plug in power cord on the MRX920 must be connected to the ve hicle power supply receptacle Make sure the red LED is lit on the power cable Start 1 From the welcome window press the Start button and the routes on the USB flash drive automatically load into the software 2 Highlight the route where you begin reading MRX920 User s Manual Using the MRX920 The Route Selection window automatically appears 3 Click the route you want to see on the Missed Reads and Captured Reads windows 4 Press the Read Route button Missed reads window Figure 4 9 Reading a Route The Reading Indicator turns on and pulses to indicate that reading is in progress Addresses and routes that are successfully read are listed on the Captured Reads window any remaining unread or missed routes are listed on the Missed Reads window The Reading icon continues to pulse as long as read data is received within a period of five seconds The icon E represents inactive meters that are listed as unread meters on the Missed Read window if Hide inactive meters is selected on the host software Once the inactive meters are read they move to the Captured Reads window Refer to Viewing MIU Details on page 3 35 MRX920 User s Manual 4 13 Usin
101. s you plan to read 1 Ifthere is a cover over the USB flash drive remove the cover 2 Remove the dust cover from the USB port MRX920 User s Manual 3 25 Getting Started USB port USB flash drive y Figure 3 26 USB Port and Drive 3 Insert the USB flash drive into the port on the laptop Be careful not to force the USB flash drive into the slot Forcing can cause damage to the drive or to the data contained on the drive If the drive does not insert easily rotate it 180 and try to insert it again Starting the Software Complete the following steps to start the software on your laptop 1 Double click on the wew icon on your Windows desktop The software automatically attempts to import a route file When the import process is complete the Route Selection window appears If the route data file is not found a message displays See If Route Data File is Not Found on page A 25 for instructions 2 Continue to Using the MRX920 on page 4 1 to begin using your MRX920 3 26 MRX920 User s Manual Getting Started Installing the Maps Component O If you have purchased the additional Maps component follow this pro cedure to install the Maps component 1 Use Add Remove in the Windows Control Panel to remove any old version of maps 2 Place the USB drive into a USB port on the laptop If Install Wizard does not start automatically go to the directory where the USB drive is located Double click
102. software PC USB Connection The MX900 host software supports a virtual serial port over USB Neptune s driver maps the USB device on the MRX920 to a virtual communications port The MRX920 must be plugged into PC via USB cord in order to install USB driver During the installation prompts provide a warning indicating that the driver is not Windows certified Serial Connection The MX900 software is able to connect to the legacy MRX920 through a serial port connection To set up one of these connections refer to Setting Up the Connection on page 3 15 MRX920 User s Manual 3 3 Getting Started The Laptop One of the available options when purchasing the MRX920 is to purchase the receiver by itself This allows you to utilize an existing laptop hardware that may already be installed in the utility vehicle This section guides you through setting up the MRX920 with a third party laptop The laptop will need a car charger or power inverter in order to be charged in the vehicle while reading Neptune is not responsible for issues with any laptops not provided by Neptune and does not warranty support or repair laptops not provided by Neptune Host Software Installation To install the MX900 host software complete the following steps 1 Close all programs before installing the MX900 host software 2 Insert the MX900 host software installation CD into the CD ROM drive of the laptop computer designated for use with the M
103. t can cause injury to the user or permanently damage the product The Caution icon identifies important information that is critical to ensuring that data stored with the MRX920 is not lost amp The Note icon identifies information that clarifies a point within the text All small caps Refers to keys Examples ENTER ALT TAB All bold initial caps Refers to field names menus buttons and menu options Example Device field or File menu between keys Refers to pressing the keys at the same time Example ALT B Product Support within North America Neptune offers various methods to receive high quality responsive Customer Support However before contacting Neptune it is important that you know the version number of the host software that your MRX920 uses This information is useful to the Customer Support Specialist who addresses the call To find the version number of MX900 host software you must display the System Check window For instructions on obtaining the version number of the MX900 host software see Performing Diagnostics on page A 23 1 4 MRX920 User s Manual Contacting Customer Support Introduction Within North America Neptune Customer Support is available Monday through Friday 8 00 AM to 7 00 PM Eastern Standard Time by telephone email or fax To contact Customer Support by phone call 800 647 4832 You will be directed to the appropriate team of Customer Support Specialists These spec
104. t missed MIUs read t1 274 53 221 13 14S CENTRAL BLVD wu 76 57 19 75 214 BARNETT BLVD t R 155 n4 4 74 6S DUBOIS ST t 13 208 23 179 14 450 GILMER AVE 14 290 0 230 0 1810 GILMER AVE LOT 1 t 15 am 0 201 0 1415 GILMER AVE t 16 238 32 266 n 821 GILMER AVE 17 s 1 85 1 165E PATTON ST 1 C t 18 7 58 39 60 460 THIRD AVE t 2 202 24 178 12 S DIME CIRCLE t 3 220 53 167 24 418 FREEMAN AVE t 4 260 0 250 0 605 6TH ST t 5 269 n 258 4 128 WASHINGTON ST t 6 151 2 129 15 619L TUSKEGEE AD LOT 21 7 256 162 34 63 513 2ND AVE 8 275 2 255 7 640 N ANN AVE 9 265 19 72 73 474 N ANN AVE Figure 4 1 Enable Tone Check Box Field 2 Click the Enable Tone check box to select it A check in the box indicates the audio tone is enabled and on An empty box indicates the audio tone is off Setting Up the Connection To set up the type of connection you will use complete the following steps 1 Access the Route Selection window Change Connection 2 Click O MRX920 User s Manual 4 3 Using the MRX920 The Connection Settings Dialog appears as illustrated in Figure 4 2 Coon Serial Connection COM Port com2 Communications Port C USB Connection WiFi Connection MRX MAC Address 00 40 9D 39 3F F1 e Save Figure 4 2 Connection Settings Dialog 3 Select one of the three following methods to import and export routes and complete the applicable information e Serial Connection see
105. tions Dragging You can also drag items solely using the touchpad Move the pointer to the desired location then press down the left button While still holding down the left button move the pointer to the desired location Release the button Move the pointer to the desired location Tap the touchpad twice quickly as if you were double clicking however do not remove your finger after the second tap Move the cursor to the desired location Lift your finger to finish dragging Adjust the touchpad settings by selecting Settings Control Panel Mouse Buttons These settings allow you to change the orientation of the touchpad from right handed to left handed and fine tune the pointer movement and timing of clicks Touchpad Precautions If not properly cared for the touchpad can be easily damaged Please take note of the following precautions Do not rest heavy objects on the touchpad or the touchpad buttons Using the Transmitter MTX950 Only The MTX950 transmitter emits the wake up tone required for Itron electric ERT transmitters dp This section applies to the MTX950 only This feature is not available for the MRX920 MRX920 User s Manual A 19 Appendix A MRX920 Legacy Operations If you have Itron electric ERT transmitters that require a wake up tone you will use the transmitter to emit that tone To use the transmitter you must manually initiate it when you begin reading a route Access to the transmitter and its s
106. touchpad A 17 customer support 1 4 1 5 D data collection 1 2 data logger activating 4 25 buttons 4 31 explained 4 23 graph daily 4 29 graph displaying different information 4 29 graph hourly 4 33 graph view 4 28 light sensor 4 25 menu options 4 30 meter combinations 4 27 report 4 33 report daily 4 33 report hourly 4 36 using 4 24 4 36 using with no route loaded 4 24 DB9 serial cable A 5 Index dimensions legacy MRX920 A 2 legacy MTX950 A 3 dimensions and weight MRX920 2 2 MTX950 A 2 A 3 double clicking A 18 double clicking with a mouse A 18 double tapping A 18 dragging object with a pointer A 19 drive flash 3 25 to 3 26 durability specs 2 3 E electrical specifications 2 3 e mail customer support 1 6 environmental conditions 2 3 exit route reading 3 30 exiting software self diagnostics A 23 the software 4 43 F fax customer support 1 6 feature center view mapping 4 42 GPS 4 39 4 40 GPS mapping 4 39 map view 4 36 to 4 40 tracking 4 40 travel view 4 40 flash drive 3 25 to 3 26 inserting 3 26 A 13 remove 4 44 to 4 45 G Global Positioning System See GPS 4 37 GPS capabilities 4 42 mode 4 41 modes 4 40 options 4 41 settings 4 40 GPS feature 4 39 GPS option 4 40 H hardware setup 1 3 3 1 host software 1 2 host software troubleshooting 5 3 icons caution 1 4 note 1 4 warning 1 4 identifying missed accounts 4 18 import routes USB drive 4 1 indicators reading 3 35
107. utility operate the MRX920 in bumpy conditions or should you require a display rated for outdoor visibility Neptune recommends considering a ruggedized laptop such as a Panasonic Toughbook or equivalent Neptune recommends one of the following e Cigarette lighter adapter required for laptop Extended life battery Display 12 1 XGA 800 x 600 Keyboard 89 key Communication Internal 802 11b g wireless LAN if wireless loading unloading is desired WiFi 802 11 GPS Receiver if GPS location tracking is desired Interface USB 2 0 PS 2 RJ 11 RJ 45 Ethernet LAN VGA Durability Meets the recommended MIL STD 810F Two important considerations The MRX920 does NOT supply power to the laptop However for its own use the MRX920 draws less than 1 amp of power MRX920 User s Manual 2 3 Specifications Notes 2 4 MRX920 User s Manual Chapter 3 Getting Started This chapter provides an overview of the MRX920 along with software installation and hardware setup instructions including power and antenna connection This chapter also includes information on how to adjust system settings including keyboard backlighting display intensity and the beeper settings MRX920 MX900 Overview The MRX920 is a portable mobile data collection device It is used in conjunction with internal software a laptop computer and the MX900 host software to conduct automatic meter reading
108. ws you to suppress the yellow dots on the map indicating the read meters This option also suppresses the green dots as well PI IRX920 Users Manual Using the MRX920 5 To exit this view and return to reading meters click the Route Selection tab GPS Feature This feature assumes you have a mobile data collector with GPS capabilities The GPS device must be configured within the software A dialog appears for you to modify the settings for the GPS device Configuring the GPS Device To configure the GPS device complete the following steps 1 Open the MRX900 Software 2 Click MapView 3 Click GPS Settings See Figure 4 28 on page 4 37 The following dialog appears GPS Settings COM Port come Prolific USB to Serial Cc y Baud Rate 4800 Y Data Bits E Parity none Stop Bits 3 Cancel Figure 4 30 GPS Settings Dialog MRX920 User s Manual 4 39 Using the MRX920 4 40 4 Complete the fields on this dialog to change the GPS settings e Com Port Set to the Com Port on the laptop that the GPS Device is installed in Baud Rate GPS device manual should state the baud rate at which it operates Data Bits set to 8 e Parity set to None Stop Bits set to one Using the GPS Modes The GPS feature operates in three modes Center View This view positions the vehicle with the mobile data collector in the center of the window and the map moves aroun

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