Omega 5000 FAQ`s - Diamond Key International
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1. 34 35 36 37 38 39 40 Omega 5000 v9 03 Frequently Asked Questions Why should Site change to Omega 5000 Can use the existing Omega 3000 ML Server hardware to run Omega 5000 Will an existing Omega 3000 customer be required to sign a new End User License Agreement EULA for Omega 5000 Can an Omega 3000 ML database be imported into Omega 5000 Will new functionality be developed in Omega 3000 Will bugs continue to be fixed in Omega 3000 Will existing site be able to change from Omega 3000 ML to Omega 5000 Who should I contact to get further information How and to whom should send any comments feedback about Omega 5000 SOF OM5 000058 Omega 5000 ATG Interface Update License Omega 3000 to Omega 5000 A quotation will also need to include the Server Configuration time data migration Omega 3000 to Omega 5000 and other project related activities PM FAT Commissioning Omega 3000 customers get a preferential 70 discount off Omega 5000 software List prices to change In summary Omega 5000 is the next generation TAS product from DKI It builds on the functionality and operational expertise Omega 3000 and ML have provided to the market place for over 25 years Perhaps more importantly it provides the functions and features our customers are seeking into the future including Enhanced Security Enhanced Reporting Rich Graphical User Environment Web Based Furthe2. However it is important that for any customer opportunity DKI understands the customer needs and requirements BEFORE any topology is suggested Please discuss with Steve Wyss your requirements AccuLoad BLC 3 0f 5 K Diamond Key DOC SBR 000052 02 24 25 26 27 28 29 30 31 Omega 5000 v9 03 Frequently Asked Questions Can sites existing RTC be used with Omega 5000 What Omega 5000 v9 03 documentation is available Where are Omega 5000 Sales Packs Is Omega 3000 available for Sale Is Omega ML still available for Sale Will customers continue to get Support for Omega 3000 Will Omega 3000 Omega ML become obsolete still How much will a Omega 3000 Omega ML change to Omega 5000 cost in total Omega Server Ee R E E S Switch o rsss osseo Mecia Converter 10 to 10 Yes however firmware will need updating as part of the Update process For Customer Use Sales Brochure DOC SBR 000049 01 Sales Data Sheet To be released Functional Specification To be released Omega 5000 Core Functionality DOC SBR 000051 02 Summary Omega 5000 Enhancements from Omega 3000 User Manual v9 03 DOC SBR 000050 01 DOC MNU 000028 03 Omega 5000 v9 03 Customer Customer Omega 5000 Presentation for Presentation v9 03 ppt Why Use DKI Terminal DKI Integrated Automation Automation Presentation v1 ppt FAQ this document DOC SBR 000052 02 Pricing via Epicor
3. Licensing Overview Omega 5000 Licensing Strategy v0 4 pdf Omega 5000 Licensing Omega 5000 v9 03 Software Licensing Presentation Presentation INTERNAL USE ONLY ppt Internal Omega 5000 Presentation Omega 5000 Internal Presentation for v9 03 Release v9 03 xx ppt See taroon marketing Sales Packs Omega 5000 Benefit No You should be discussing Omega 5000 with prospective customers No You should be discussing Omega 5000 with prospective customers Yes as long as there are Omega 3000 installations DKI will continue to support them No Overtime however DKI needs to move all existing Omega 3000 ML users to Omega 5000 DKI consider the most practical time to do this is when the existing Omega 3000 Server is planned to be replaced However this does not have to be the case Check with Steve Wyss technical details before discussing with a customer the use of an existing Omega 3000 Server for Omega 5000 Sales pricing for the four preferential Omega 5000 Software licenses only for Omega 3000 Users are available in Epicor SOF OM5 000046 Omega 5000 License Update from Omega 3000 Depot SOF OM5 000047 Omega 5000 License Update from Omega 3000 Small SOF OM5 000048 Omega 5000 License Update from Omega 3000 Medium SOF OM5 000049 Omega 5000 License Update from Omega 3000 Large SOF OM5 000057 Omega 5000 Host Interface Update License Omega 3000 to Omega 5000 4of5 one mega OO K Diamond Key DOC SBR 000052 02 32 33
4. Or ra mega OO K Diamond Key DOC SBR 000052 02 Omega 5000 Frequently Asked Questions 4 Latest Release Omega 5000 Version v9 03 DKI Internal Use Only Note This FAQ builds on DOC SBR 000052 01 What version number will this new release have When is Omega 5000 v9 03 available for Sale What new functions are in Omega 5000 v9 03 How much will Omega 5000 v9 03 sell for Omega v9 03 xx Omega 5000 will be Customer released on 20 August 2012 From this date v9 03 xx will be the Omega 5000 version applied to new installations and used where customers change from Omega 3000 to an Omega 5000 license Yes v9 03 provides a wide range on new and extended functionality that has been requested by our customers The new functions are briefly listed below More details are available in presentation Omega 5000 Internal Presentation Release v9_03_ xx e TAS Enhanced Security amp Login Features o Configurable Minimum Characters at Log In o Password Complexity Rules Must contain at least 1 of each Digit lowercase Uppercase character o Configurable cannot re use password o Check number of Password login attempts then lockout o Configurable limit for number of concurrent Logins for a User o Forced Logout of User by Manager o User can change Password without assistance from Manager o Auto Logout if no use for configurable time period o Auto Expire Password after time period e Full Blend Tolerance e Load Tole
5. cesses to allow validation prior to quotation Please send to David Moss Please send to David Moss 5of5
6. e My Customer says they will provide Oracle what do Say does Is there a plan to move to Oracle 64 bit version What hardware platforms will Omega 5000 operate on What web browsers are supported What Bay controllers will v9 03 support If require other Bay Controller Interfaces what should do Has Omega 5000 v9 03 already been installed and operating at real terminals Will v9 03 be sold bundled with Server hardware configured and ready to go What bay infrastructure topologies will v9 03 support If the file is modified damage or not there Omega 5000 will not function correctly Omega 5000 has a dedicated Logo This is the first time a DKI product has been given its own logo It is intended provide some clear differentiation between previous software products and generate a brand that is immediately recognised as DKI Omega 5000 Logos can be obtained from Gallery at taroon gallery Logos Omega 5000 in various formats Omega 5000 will adopt the current software numbering methodology defined in document DOC DSS 000016 Software Products Release Numbering Red Hat Linux Oracle 32 bit DKI have an OEM license for Oracle that is integrated into the Omega 5000 system DKI WILL NOT supply Omega 5000 without Oracle The reason for this is that Oracle database and Omega 5000 application are so closely linked it creates more site issues Support especially if they are separately
7. ga 5000 License change from Omega 3000 Depot SOF OM5 000047 Omega 5000 License change from Omega 3000 Small SOF OM5 000048 Omega 5000 License change from Omega 3000 Medium SOF OM5 000049 Omega 5000 License change from Omega 3000 Large See Q30 also about the total cost of change There are four Core versions scaled by Meter Points Core will provide base functionality that will be the same across the four Core versions Depot Small Medium and Large Additional functionality will be available through optional features See separate presentation Omega 5000 Licensing for full details v9 03 now includes software activation This is a small software file that is required in order for the software to operate The file is generated at DKIA and installed on the Omega 5000 system It controls precisely what functions are enabled to operate Functions that have not been purchased will not operate but still be visible in light grey If a customer decides they wish to enable non operable functions they will need to pay the required license fee and have a new license key installed 2of5 one mega OO K Diamond Key DOC SBR 000052 02 11 12 13 14 15 16 17 18 19 20 21 22 23 Omega 5000 v9 03 Frequently Asked Questions notice the Omega 5000 Logo oo Omega YY What version numbering system does Omega 5000 follow What operating System will Omega 5000 run on What database Omega 5000 us
8. included in the contract then the Site is entitled to an Update to v9 03 for their licensed functionally Any enhancements to functionality licensed at site will be included in the Update Functions not licensed but customer would like to have can be purchased by Site and added to their licensed product 2 Existing Omega v09 01 User without Omega Support contract Site will need to purchase an Omega v9 03 Update license No Omega 5000 is a New Product It is important that existing Omega 3000 customers understand Omega 5000 is a New Product as they will be required to purchase an Omega 5000 License They do get preferential pricing See Q30 DKI Software Numbering System ref DOC DSS 000016 is used to define what a New Product and an Update is A New Product Where the Major Release number increments by 1 or more Omega 3000 07 xx yy Omega ML 08 xx yy Omega 5000 09 xx yy An Update is where the Intermediate Minor or Patch Release number increments by 1 or more The latest EULA DOC TEM 000171 document uses these definitions also Get copy of David Moss This is a very important concept our sales staff should understand and be able to explain to customers Yes existing Omega 3000 Omega ML customers will be able to purchase Omega 5000 v9 03 DKI sales staff should be discussing with their customers the purchase of Omega 5000 v9 03 license now Preferential rates are offered Refer part numbers SOF OM5 000046 Ome
9. r details are available in DKI Integrated Automation Benefit v1 ppt Only if the server purchased for 3000 ML was originally sized to be suitable to upgrade to Omega 5000 This means there will be a few recent TAS systems in the field that could be upgraded to Omega 5000 without a server upgrade Please discuss with Steve Wyss Yes because Omega 5000 is a New Product and licensed in a different way to Omega 3000 it will be important they understand the changed licensing conditions Refer the End User License Agreement DOC TEM 000171 Yes DKI will facilitate the import of an existing Omega 3000 ML database for use in Omega 5000 as part of a change project Only Passwords will need to be re entered by the Users There is quite a bit of work involved in this process as the two databases are quite different Please refer Steve Wyss further details No DKI resources are now focussed on developments in Omega 5000 It is important that customers requesting new functionality understand the DKI TAS product going into the future is Omega 5000 Yes but only bona fide site operational critical bugs and with no workaround DKI will continue to provide these via patch releases to an affect site This will be carried out on a needs basis and will not generally be executed Yes however for each site where a change is proposed it is important to identify all interfaces any special software that was running on that site and any special business pro
10. rance e Database Backups local amp network location e Improved amp Streamline User Interface for a much richer user experience e Bay Load Queuing e Check K Factors in AccuLoad Ill e User Configurable Roles Extension now unlimited e Software Activation Key must be provide by DKI for software to operate e Full Journal Search and Export Capability e Entis Pro ATG Interface e Driver Enhanced Security o Configurable length 4 9 digits o Not visible when entered o Auto expire o Nooftry s limit o Driver change PIN e Captive ID at Bay l button must be placed in receptacle and is read periodically If removed loading stops e Support for MIDAS ID Devices Pricing remains the same as v9 01 Sales pricing is available from Epicor Omega 5000 v9 03 Frequently Asked Questions 1of5 one mega OO K Diamond Key DOC SBR 000052 02 5 10 Omega 5000 v9 03 Frequently Asked Questions Is Omega 5000 v09 01 still available for Sale If a site has Omega 5000 v09 01 will they get an Update to v9 03 at no cost Is Omega 5000 an Upgrade from Omega 3000 If Site already have Omega 3000 Omega ML software can Site change to Omega 5000 v9 03 How will v9 03 be licensed How do DKI control what functoins operate at what site No except in China It depends on the situation 1 Existing Omega v09 01 User with Omega Support contract If Site has a Support Contract with an annual software Update
11. supplied There is no technical benefit for DKI to adopt Oracle 64 bit except possibly for faster processing Steve Wyss can provide time scales DKI bundled package will include Dell Servers with Red Hat Linux Refer Steve Wyss for current hardware specifications Any web browser that supports Adobe Flash Player 11 2 minimum recommended 11 3 Omega 5000 has the capability to support many different bay controller interfaces Omega v9 03 xx will operate with an AccuLoad III AccuLoad BLC DKI s preferred bay controller However based upon customer demand other controller interfaces can be added The communication standard communication link to AccuLoad is now Ethernet TCP IP See Q23 Note BLC80 BLC100 amp Flexcon are NOT supported by Omega 5000 In the first instance your requirements needs to be documented and sent to Steve Wyss You requirements should be documented the Potential Product template available at taroon Document Product_ Marketing Documentation Potential Products Templates DKI Potential Product Template v1 1 dot Yes v9 03 has been installed into two terminals ExxonMobil Hong Kong and Shell Corio Australia More have confirmed install dates in Australia Yes This is DKI s preferred approach for selling Omega 5000 systems This approach has proved very successful and will continue to be promoted Omega 5000 v9 03 standard topology now adopts an Ethernet TCP IP interface to the AccuLoad Ill
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