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1. 27 Bakcell menu 27 Klass number activation Congratulations you are the owner of a new Klass number To activate your number please push the SIM card out of its carrier attached to the back of the package and insert it into your mobile phone To activate your new number call the short number 7 C2 5 jor 7 lt 2 JL6 from your mobile Calls and SMS With Klass number you can call or send SMS practically to anywhere in the world For making calls to Bakcell numbers simply dial the number of the subscriber you want to call For making calls to other mobile opera tors dial 0 J the operator s code and the number of the subscriber you want to call For making calls to landline number within the country dial 0 J city code and number of the subscriber you are calling For mar calls to abroad dial 0 0 or country code city code if you alla to alandline number or number of mobile operator if you call a mobile number and the number of the subscrib er you are calling For making calls to a Bakcell number which is in roaming dial the number of the subscriber as usual when he isinthe country For the rules of making calls when you are in roaming please read the section Roaming page 6 Your balance Buy Bakcell money cards in stores throughout the country2. Contact us 24 hours a day 7 days a week Landline number 055 000055589 From Klass number 555 012 4988989
3. 4 5 5 Meee ID number of the zone HE amp y to request a message with in structions to use Manim orazim service dial OUMNH one gt to delete this service from your phone dial CI C5 J 30 FIO COU E Internet With Klass you can not only call and send SMS messages but also can use high speed Internet keep up with latest news check your e mail and communicate in the web on line To activate internet on your phone just send an empty SMS to 5 9 5 10 You will receive automatic settings for high speed access to Internet You should accept and save those settings in the memory of your phone You can also manually set GPRS on your phone yourselves APN gprs Home page wap bakcell com Usually other settings can be kept un changed GPRS roaming Now all Klass customers can use their mobile Internet even when they are on roaming GPRS roaming service allows You to check your e mail download files browse wap and web sites that You are interested in i e generally use all Inter net services which you use on your home network Activating GPRS roaming Service e In order to activate GPRS roaming you simply need to activate Internet and roaming on your mobile phone before leaving the country You can also activate your GPRS roam ing while abroad but in order to do this roaming for calls and SMS should be activated before you leave the country Please remember that y
4. To top up your balance using money cards buy 5 10 20 40 or 100 AZN card remove the protective layer from the card dial C C1 CO CT C then enter the 14 digit code of money card and press Sey O With the payment card you can top up not only the balance of your Klass bal ance but the balance of any other Klass Gold subscriber To do this you will need to dial on your phone C7T 01 _ and 14 digit Klass money card code then j and 7 digit Gold Klass number that you want to top up and then JFy Bakcell made sure that you are always aware of how much is left on your bal ance To do this just dial on your phone xT C0 0 4 and get the message about the state of your balance Remember that Bakcell constantly con ducts various actions for its customers presents You gifts adds bonus contours to the cards reduces tariffs on the vari ous products and actions To take advan tage of all these gifts carefully watch the information about the bonus campaign on our website as well as Bakcell adver tising in the Mass media Roaming When you re abroad Bakcell roaming service helps to Keep you connected to friends family and colleagues back home Callers from Azerbaijan can simply dial Your number as normal to talk to you While in roaming You can make calls receive incoming calls send and receive SMS messages To activate this service come in to one of our Customer Care
5. file To stop the Meloton service temporar ily dial RYJCTUCZJU3 J UUT LT a JU To receive the assisting SMS with the instructions for using the service dial RUCTUCZJUSJCHJCTJ T LSJCZIEJ To reactivate the service for putting an end to the temporarily stopped Melo ton service dial Ck C1 2 3 J C MCHC Rendezvous Rendezvous is an opportunity to make new friends through SMS chatting Nevertheless your phone number and your name will remain absolutely anony mous and your conversation partner will see only Your nickname To activate Rendezvous service please send an empty SMS to short number 69 1 6 and in reply receive an SMS with instructions to select language To select the necessary language please send to short number 6 9 1 6 an SMS containing 1 for Azerbaijani 2 for Russian or 3 for English And then the system will offer to select the nickname to chat up Send the nick name note that the nickname should be consisted of not more than 15 symbols You selected to short number 6 _9 1 JL9 and receive an SMS with the instructions for selecting the gender When receiving the instructions to select the gender send to short number 6 an SMS containing 1 for OJU male or 2 for female After completing the registration you will receive an SMS confirming that you are now a user of SMS Rendezvous ser vice and contain
6. Am Back I am Back service informs the custom ers about returning to the network those Bakcell customers that were out of reach and you want to connect to This service notifies with an to subscribers of all mo bile operators of Azerbaijan made calls to the out of reach number as soon asthat Bakcell customer joins to the network I am Back service will be activated automatically as an additional service for the current users of the service called You am Back service will be activated automatically for the new customers ac tivating the service I called You If the customer deactivates the I called You service the I am Back service will be deactivated automatically too The customers can deactivate sending the message to the other customers about their returning to the network by dialing GEJ6T C5 9 CH 5 05 62 Gy In the same way dialing 1 5 9 5 5 2 amp y you can activate the service again To check up the state of the service dial HM OOe OOO wAr For help dial Ck G5 9 05 WA Voice mail Voice mail is your mobile answering machine You can listen to it not only from your phone but also from any other phone including another mobile opera tor s number or a land line Bakcell will notify You about each new incoming voice message with an SMS If Your Voice Mail Service has been activated automatically then you should hav
7. Centers anda representative will activate roaming for You Please remember that the minimum amount on your balance for the service activation is 220 AZN With Klass tariff you can use the stan dard or pay as you go roaming service For getting more detailed information about roaming please review the infor mation for Klass in the booklet Klass Gold roaming for the pay as you go roaming service in the booklet Cin roaming For outgoing calls in roaming you need to consider the dialing rules set by the guest network of the operator and to dial all the numbers in full international format For example to call a local number in the guest network dial the local network access code then the operator code and the number of the subscriber you are calling If this dialing rule does not work you should dial the number in full international format To call international numbers dial access code for international line country code city or mobile operator code and the number of the subscriber you are calling For example while calling to the Bakcell number please dial 0 0 9 C9 4 J 5 5 and seven digit Bakcell number You can also contact the Bakcell Call Center even if you are abroad To do this simply dial 60 00 9 09 4 5 5J00 C 0OJ 0O 0 VCS CSG from your Klass number Lovely numbers Lovely numbers services allow you to talk with your close ones for eve
8. Klass BO3bMMTEe KOHTDOJIb B pyk Klass is a tariff that works the way you want it to Klass gives you the opportunity to communicate freely to get additional minutes and free complementary SMS messages and enjoy high speed mobile Internet Content Klass number activation 4 Calls and SMS 4 Your balance 5 Roaming se 6 Lovely numbers 8 Manim grazim 7 0 enone ccc concn ccna 9 INCENNEL see ee E nase aacecsaansseasasnandscesssssnasaansa ses 11 GPRS roaming s sHs ssasesesercnssestsnessseneroncns E 11 Call Services 12 Identification code 16 Phone Security 16 Meloton 77mm a rc cnn ca ns ns saan as aaa a 17 RENdeZVOUS 18 Connected with switched off phone 20 Online credit card payment
9. deactivate dial 4 6J 7 digit phone number and press the keys y Todeactivate dial CZ CZ 6 1 JGHJCH GJO You can divert the incoming calls when your phone is turned off or is out of network FECE COZ CE CF C0 60 09 09 C4 5 NZ C5 00 C5 1 07 00 4 00 the seven digit phone number and press the keys YES To deactivate dial 4 4 6 2 4 A You can divert the incoming calls if there is no answer C C C6 ICT RCE l called you I called you service allows you to find out who has called you when you couldn t accept the call and provides information about 20 unregistered calls To Activate the service when the phone is turned off or out of the coverage area dial 159 555 YES To deactivate the service dial F T S 9 5 65 GJJ You can also send a service request for cases when you phone is turned off out of the coverage area or busy In order to do this dial 1 5 09 5 5 SJG and then J11 5 9 HOR To activate the service for busy status only dial EMO yes 5 FU then 1 5 9 FF 5 C5 C6 yy and further C CT 5 9 U8 JC 5JC 5 07 GH 4 this will deactivate the service for the cases when your number is unavailable To check the status of your number and current regime dial 1 5 9 5 C5 C9 JU To get information or assistance dial OMe TJS JU9 JCE I
10. e received a related SMS message from Bakcell Now you can play your in coming messages from your own phone as well as any other phone To listen to the received messages from your own number dial 7 0 while you re on roaming dial m o T E E T o 7 110 10 JCO and follow the main menu instructions To listen to the recorded messages from another Azerbaijan mobile opera tors number dial C0 65 05 07 CO T Oooo and follow 7 2 amp and follow the main menu instructions To listen to the received messages from another Bakcell number dial 7 0 0 7 J 1 7 and follow the main menu instructions To listen to the received messages the main menu instructions To listen to the recorded messages from a landline dial 0 5 U5 7 0 MOO OA and fol low the main menu instructions To play your Voice Mail box messages from another phone you need to set a personal password To do this dial 7 J 000712 on your mobile and follow instructions to set your personal pass word for Voice Mail box Password can be set only within the home network not while you are on roaming When accessing the Voice Mail Service from general access via 7 0 07 2 or FCO Hawes 7 00 07 CT 0 C0 JO number you can listen to the messages and change Voice Mail Service settings ex cept for password settings All automatically activated customers are set at a common single call diverting optio
11. ing search instructions To write to another user send his her nickname blank space and your mes sage to 6J 9JUIJU6 For example if you want to write to user Ayka Hi how are you you should write the message as follows Ayka Hi how are you And should send this textto 6 9 1 6 On line with the phone switched off Sometimes in some circumstances You are not able to answer the phone your phone is turned off or is out of network or you cannot answer the call right now or your battery is out of charge etc If you always want to know who called you or be informed of your messages to call back from another number Bakcell offers You such services as diverting calls I called you I Am Back and Voice Mail Diverting calls This service allows you to divert all incoming calls to another number To activate the service please dial on your phone PFEF 2 07 CF CF Co 70 09 9 4 the code of the opera tor 5 030 039 0 03 1 075 00 4 0 and the 7 digit mobile number that you want to divert and press the keys C gt To deactivate the diverting calls service dial on your phone C C2 CT C7 CJ You may as well divert the calls when the number is busy using the certain codes such as CF CE 6 C7 E CF C0 mn e n o e a a e o o OF o 5 T E 0 0 the seven 1 0700 C4 00 the seven digit phone number and press the keys 4 ry To
12. ion You can also activate your Voice Mail Service by visiting one of our Customer Care Centers or by contacting the Call Center e To deactivate Voice Mail Service in any language setting please dial UT J GJJ on your phone You can get the more detailed informa tion about Voice Mail and its advantages at the Internet site www bakcell com Online credit card payment Now You can perform in online regime the payment of fee for the Bakcell services using the Visa or Master Cards The security of payment transactions is provided by the payment system In this case is not charged any commission fee Alongside with this You can perform the payment for any Bakcell number of Your family members relatives friends and colleagues to do this just enough to know the number of the phone Bakcell Menu Now you can get much additional useful information By the service Bakcell Menu you will be able to get the information about the happened events the weather forecast in the regions of Azerbaijan and you will get the different informa tion on financial sport events and other information you will be able to view your horoscope use the short message services and voice chat video files call voices the views of logotypes the games and much more other information answers to any questions related to connection and use of any service as wellas get acquainted with all the novelties and bonus campaigns of Bakcell
13. ive or often travel outside of Baku it will be very convenient for you to use M nim razim service This service will save up to 25 on all on net calls dur ing peak hours To connect to M nim Orazim services just activate your number in any of the nine zones and talk at 25 cheaper rates Each zone has its own ID number 1 Absheron including Sumgait and Khizi 100 Aran 600 Upper Garabakh 700 Mountainous Shirvan 800 Guba Khachmaz 500 Ganja Gazakh 200 Lankaran Astara 400 Nakhchivan 900 ON AU 2 w N 9 Shaki Zagatala 300 Please remember that your number can be registered only in one zone To activate M nim Srazim service in the zone where you are at the moment just dial EMH Oa F Fy and your number will be automati cally registered If you are on cross borders of two or more zones you can receive a text message from the operator offering to choose the zone that you pre fer To register the selected zone just dial JL1 5 5 ID number of the zone FY Your number will be registered You can activate the service in any language suit able for you To do it dial 1 5 4 the language code and press the key vy codes of the languages SZ AZE 1 RUS 2 ENG 3 With M nim 9razim service you can check which zone you are registered in by dialing 1 0505 40 5005 9 _ amp to request description of any zone dial 6 J T 5 05
14. n no answer That is all incom ing calls will be automatically diverted to your Voice Mail box after 30 seconds However you can change your Voice Mail Service settings to suit your convenience e If you want all incoming calls to be automatically diverted to your Voice Mail box all the times please choose All calls option by dialing 4 4 C2 1 8 000 0 0 0 G If you want incoming calls to be di verted to your Voice Mail box after 30 seconds please choose no answer option by dialing 6 1 C8 JO 10 COCO OLO JUJA If you want incoming calls to be divert ed to your Voice Mail box if your phone is out of reach please choose out of reach option by dialing Ck Ck C6 CZA JLU8JLO OLO 0 0 0 If you want incoming calls to be di verted to your Voice Mail box if you are talking to another caller please choose busy option by dialing _6 CZ JCHJC8SJLO 0 0 0 0 0 UFICY You can also enjoy all advantages of Bakcell Voice Mail Service by activating the service yourself To select Azerbaijani language and ac tivate Voice Mail Service in Azerbaijani please dial 1 3 7 G CT EOE e To select Russian language and ac tivate Voice Mail Service in Russian please dial 1 3 7 JG 2 CEE To select English language and activate Voice Mail Service in English please dial CMON HMOHyr In addit
15. n more attractive tariffs To make this or other number the lovely dial on your phone T J0 9 01 7 digit Bakcell number that you want to make lovely and press the key J You can activate the other Lovely Numbers using the same code Caring about its customers Bakcell con stantly increases number of Lovely num bers information about which you can always find on our site www bakcell com or wap bakcell com from advertising in Mass media or by calling our Call Center You can anytime change one of your Lovely numbers to another For chang ing the Lovely Number dial on your phone CT 0 09 HDS 7 digit Bakcell number and 7 digit new Bakcell number and J Using the same method you can change your Lovely Numbers as often as you want You can also anytime check up what numbers you have already set as Love ly For determining the Lovely Num bers simply dial on your phone C 0 09 08 and receive the reply message with the current list of your Lovely Numbers You can also any time you want receive the message about the rules of using the Lovely Numbers services dialing EVM CONC You can delete any number you want from the list of Lovely Numbers dialing on your phone 1 0 9 05 _ 7 digit Bakcell number that you want to delete and then press the key J M nim razim If you l
16. n outgoing calls please dial CEU SUSE CO CO OO EDN To set barring on incoming SMS please dial on your phone U3 U5 0 To set barring on international outgoing calls dial FJL3 JL3 JLUT 0 0 00 5 If you want to cancel barring on international outgoing calls please dial 3 C3 CT CF OO OJOJ 1000 JLT EE E FV If you want to cancel block on incoming SMS please dial 4 03 5 CE 0 0 0 DODOA To set barring on outgoing SMS please dial k C3 3 E O O o O J IJ 6 J amp If you want to can cel block on outgoing SMS please dial GEJLS JL3JI JLO0 00 OR CU CSU GEIR To cancel all blocks together dial EUS SOU CR 0000 LF PL Identifying the number CLIP Calling Line Identity Presentation reflects callers mobile phone number on your phone s screen Hiding your number for all calls CLIR Calling Line Identity Restriction allows you to hide your number for all outgoing calls Hiding your number for selected calls SOCLIR Subscription Optional CLIR allows you to hide your number for selected call that you make If you want to hide your number just dial 3 1 C j and the number of the customer you are calling On hold waiting calls Waiting on hold calls function shows you details of another incoming call while you are on the phone In this case you can end the current call and answer the second call or keep
17. ou can use your mobile Internet roaming services only in the countries listed on GPRS Roaming page on the sites www bak cell com or wap bakcell com Call Services Use the services presented by Bakcell to enjoy conference calls to block incoming and outgoing calls and SMSs to identify the number to hide your number from all or selected numbers as well as use waiting on hold call service Conference calls Organize telephone conferences with up to 5 subscribers Just contact Bakcell Call Center and activate conference call function or read user manual of your phone To organize a conference call while talking to one customer hold the call on line and call the second customer and using menu of your phone organize the conference connection If you want to organize conference call to the third customer then use your phone s menu to select conference call regime at first for organizing conference with two customers holding the organized confer ence on line and contact the third one Barring calls and SMS You can apply barring to incoming and outgoing calls and messages from and to all numbers To block incoming calls please dial on your phone 3 5 F 0 0 C0 S If you want to cancel block on incoming calls please dial L3JL5I ILOJLOLOLOJ CJ To set barring on outgoing calls please dial on your phone 313 10 oo jy If you want to can cel block o
18. your number from unauthorized use If your PIN code is entered incorrectly 3 times in a row your SIM card will be blocked To unblock your card you will need your personal PUK code PUK code is the 8 digit code that allows you to unblock your SIM card If your PUK code is entered incorrectly 10 times ina row your SIM card will be blocked per manently and you will need to visit one of our Customer Service Centers to get a new SIM card Meloton With Meloton service your callers will hear interesting melodies selected by you instead of standard dial tones We are of fering you a wide selection of Azerbaijani songs classical music world hits your own records and much more To order Meloton service please write down the code of the track you liked dial CT C2 C3 C8 code of the track you liked and press the keys R pa APA Se Using Meloton track library you can also become one of its creators Upload your own melodies and soundtracks to Meloton and set them instead of your dial tone To set your own track or melody in the track library please send an e mail with attached file mp3 format no longer than 30 35 seconds to Melo ton at info infostrim com In your mail you should also indicate names of the singer performer and the song As soon as your musical track is approved your file will be uploaded to Meloton system and You and other customers can use your
19. your first caller on line while you take the second call and then come back to the first caller or an swer the second call and switch between two callers or reject the second call To activate on hold waiting call function dial on your phone 14 131 To deactivate this function please dial 4 3 FIP Identification code You can change your Klass number settings even from a land line because automated system of our Call Center will recognize you even if you are calling from a land line To do this You just need to receive your Identification code which you can use to automatically access your personal settings as if you were calling C5JL5 L5 from your mobile To receive your Identification Code call to short number 6 9 0 0 from your mobile follow the instructions and enter four digit number which will now become Your personal Identifica tion Code You can anytime change your Identification code to do this just call to short number 6 J 9 0 0 from your mobile and follow the instructions just as if you do when activating your identification code Phone security Your phone and your number are an integral part of your personal space which you can easily protect from any unauthorized intervention Special PIN and PUK codes will help you with this they are printed on the back of your Sim card carrier PIN code is your confidential 4 digit security code that helps protect
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